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Best Western Hotel Carowinds,  Fort Mill

4.0/5  - basé sur 332 notations.
3675 Foothills Way, 29708-9299, Fort Mill, United States - Voir la carte
+1 803 548 8400 +1 803 548 6572

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Les points forts de l'hôtel

  • Parking gratuit
    Parking gratuit
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
Note des voyageurs TripAdvisor
Sur la base de 332 avis de voyageur
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Découvrez ce superbe hôtel de Fort Mill, en Caroline du Sud : petit déjeuner gratuit, proche du parc d'attractions Carowinds® et du centre-ville de Charlotte. Le Best Western Carowinds se trouve à Fort Mill, en Caroline du Sud. En séjournant dans cet hôtel, vous serez proche du Centre de congrès de Charlotte et de l'aéroport international de Charlotte Douglas. Cet hôtel de Fort Mill permet d'accéder facilement au parc d'attractions Carowinds®, où vous pourrez vous divertir en famille, ainsi qu'à Carolina Place. L'université de Caroline du Nord se trouve également à proximité, ce qui fait de l'hôtel un lieu de séjour idéal pour rendre visite à de la famille ou à des amis. L'hôtel est proche de nombreuses sociétés/entreprises comme le centre médical de Caroline et la Bank of America. De nombreux restaurants de la région se trouvent à quelques minutes à pied. Cet hôtel de Fort Mill, en Caroline du Sud, propose des chambres et suites agréablement aménagées, toutes équipées de la télévision câblée et de l'accès gratuit à Internet haut débit sans fil. Cet hôtel s'engage à fournir un service clients et des chambres exceptionnels à un tarif abordable. Les clients bénéficient également tous les matins d'un petit déjeuner continental gratuit. L'hôtel dispose également d'une piscine extérieure, aire d'entraînement, blanchisserie réservée aux clients de l'hôtel et de salles de réunion. Pour une situation pratique et une expérience agréable, réservez une chambre au Best Western Carowinds !

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Avis de nos clients

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Basé sur l'avis de 332 voyageurs
Certificate of Excellence
Très bon
En couple En couple 83
En famille En famille 150
Escapade entre amis Escapade entre amis 20
Professionnel Professionnel 45
Voyage solo Voyage solo 19
Rapport qualité / prix
Best Western Carowinds,Fort Mill
  • 3
    « Visiting my grandkids »

    I stayed 7 days The rooms were clean, breakfast very basic, desk staff pleasant. The last 2 nights had trouble sleeping room above sounded like movers were re doing the furniture from 10-2pm. Morning we were leaving alarm went off in room next door at 5:50am. I called front desk they said they could not go in room as occupied. The alarm was going 1 and 1/2 hours so cannot believe it was occupied, we decided to leave early.

    « business traveler »

    location and ease of use is the most important things when traveling to Ft Mill. clean and friendly and overall great value. i will always stay at this hotel when visiting my customers in SC. Area has good value for dining and entertainment

    « Will Be back »

    Have stayed here multiple times and will continue to return when I am in the area. Excellent location. Love they have smoking rooms and the staff is always nice and friendly. Ashley is awesome. good eats in area also.

    « Good choice. »

    We have been on a Best Western kick lately with our overnight stays. Chain wide updates are good and have had great luck with very helpful staff. Here, Elizabeth was able to jot down the number for a local pizza place that delivered... a big help for out of towners who prefer to avoid the chains.

    « Much needed rest »

    I had plans to attend a four day conference at All Nations Church in Fort Mill. My husband and I packed up our belongings and left town just as Hurricane Matthew was approaching. Having a reservation long before people needed to get out of harms way was fortunate for us. We have not been allowed to return home as of yet. But having a safe haven during this horrible storm was the peace of mind we needed for the extra work that we may have to face when we are allowed to return.

    « A Port in the Storm »

    This was a last minute decision. Hurricane Hermine was between me and home, crossing my path. I couldn't drive through all the torrential rain and winds so I made the decision to stopped and stayed in a safe place. I knew of this Best Western and made the reservation early morning and drove down. The last hour of driving was white knuckles on the steering wheel. I was great to be the "family" of Best Western employees. The staff was very accommodating. I knew that was in a safe place. Best decision Ever!

    « Very good with two exceptions »

    The hotel is very nice but for two things: They don't honor the Harley Owners Group (HOG) membership discount which is a benefit we owners get at Best Westerns. As a result I look for them on the road, but I wouldn't go back to this one because for whatever reason they choose not to affiliate with HOG. The other problem was the awful continental "breakfast". It was nothing but plastic packs of cereal and some sort of lame waffle mix with cheap artificial syrup, minimal fruit, bad bacon, and luke-warm coffee. Too bad because the hotel is nice and clean, everything worked, had a lot of TV channels, and a great staff. Also, there's nowhere to eat around there except a burger joint. But the worst part was the lack of a decent breakfast.

    « No smoking room not honored »

    If we checked in at Ten PM we would understand that our request printed on our confirmation might be tough to honor. However, we checked in before 3 PM and were told that only smoking rooms were available. The scent wasn't too bad but it was there and as we packed to go home we noticed that the smoke got into our clothing and was coming home with us. Also a small problem with housekeeping. The Pails had been emptied but left in the middle of the floor no amenities replenished on day two and bath towels were not replenished. All of this was dealt with when we reported it to the front desk. The location is good, the staff very responsive, and the free Bkfast was fine.

    « So-so place to stay »

    This hotel is back off of the road, and it's a little sketchy feeling back in there. The outside of the hotel was nice and well kept, and the parking lot was well lit. We checked in and as we walked to our room noticed that we were smelling smoke. The front desk had a sign about no smoking in the rooms, but it was obvious that people were currently smoking in the hotel. Our room even had two ashtrays, obviously indicating that the hotel was okay with people smoking in there. The room smelled of old smoke, but otherwise was clean. We did see cigarette burns in the comforter on the bed. The jacuzzi tub in the room wasn't in working order, but my husband fixed it and we were able to use it during our stay. The fridge and tv worked well. There was a microwave in the room, but we had no reason to use it. The towels were thin and scratchy. The bedding was acceptable. We did find the bed to be really comfortable though! The continental breakfast was nice - make your own waffles, hot bacon, refrigerated hard boiled eggs, cereals, yogurt, packages pastries, juice, coffee. The coffee was fresh and good. Overall, it was an okay stay, but we wouldn't choose to stay there again. The smoke make our throats itchy, and we don't want to stay in a hotel that allows smoking in the rooms. It was close to Carowinds, though, so for some it would be convenient.

    « Best Western Carowinds »

    This hotel was a step up from where I stayed (Econolodge at Carowinds, no longer in business) when I visited Carowinds last year. I would say that it's a case of getting what you pay for. Staff was extremely helpful and the room was immaculate. It even had a small living room with sofa and table outside the bedroom. I've stayed at a number of hotels at which there were problems such as the toilet not flushing properly but experienced none of these at the Best Western. The complimentary breakfast was fine although the waffle iron didn't work as well as I would have hoped, so that the waffles were underheated and had to be dug out from the appliance. My only real complaint is that this hotel does not offer its own shuttle service to Carowinds - and the young lady at the desk was unaware that a local taxi service would take up to 6 guests to Carowinds for $20 round trip. She gave me the number of a local taxi service which turned out to be a real ripoff, as the driver who picked me up at Carowinds charged me $15 to go .08 miles. Other than that my stay was fine and this hotel has a nice computer desk a short flight of stairs up from the reception desk, so that I was able to print out my boarding pass and download an on-ride photo taken at Carowinds. It was also quiet and the air conditioning was actually on when I checked in, so that I didn't have to do anything to make the room comfortable in the extreme heat. One of the reasons I chose this hotel is that it was the only one I could find close to Carowinds that offers smoking rooms.

  • 5
    « Will continue to be back »

    Love this place and their staff. Always friendly and helpful. Rooms are always clean. I have stayed here many times and will continue to return. So glad they went back to having smoking rooms. This is my place to stay when I am in this area.

    « Best part of the weekend »

    Brought my granddaughter and her friend to Carowinds for her 8th birthday weekend. Disappointed by the park but the Best Western was great. Room was very clean and beds were comfortable. Perfect location right across from the park.

    « Enjoyable stay! »

    Visited family in Rock Hill. Good price compared to those a little closer to our destination. The room was very clean and bed was super comfortable-pillows a little too soft for our liking. Slept like a log! Complimentary breakfast was plentiful. Minor complaint-breakfast from 6:30-9:30. Would have liked to sleep in a little longer-maybe leave it out until 10:30-11:00. Staff also friendly and helpful.

    « Best Western Carowinds »

    Good price and location. We have stayed here several times and while it needs some remodeling, I hope they don't upgrade to compete with the fancy hotels. For example, it still has a fan in the bathroom to prevent mold due to steam. It still has vending machines as opposed to hotel store. It would be cool if the vending machine/ washer and dryer took credit cards. Decent breakfast selection compared to other hotels. I have never used the pool or gym. Friendly staff. They charge a $150 cleaning fee if you smoke, yet my room smelled like smoke, I did report it. We will stay again though.

    « clean and comfortable »

    We visit our daughter and family who live about 15 from hotel. This hotel is very clean, staff was very friendly and efficient. Overall stay was good. Right off the exit and there is no problem with noise. I was concerned with possible noise from Carrowinds , there was none,

    « I will stay here again if I come back to town. »

    Very clean, staff was very friendly, spacious rooms and good breakfast. It was close to Carowinds . We stayed the next night at the Cabins at Carowinds which was nice, but next time I will just book at Best Western. The beds were comfortable, parking was well lit and plenty of it. They offer room service which we didn't use but they had a large menu.

    « Nice Stay »

    Looking for a nice place to stay while on the road? A nice, comfortable room with a nice breakfast? Want easy access to the interstate and close to the park or shopping? Staff that is easy to work with and friendly? Well this is an excellent place to stay for a night or two, with an outside pool to cool off.

    « Unless You Are A Smoker, Forget This Hotel »

    My husband and I have lung issues that are not attributed to smoking. We had locked in this room as the surrounding hotels were booked due to a graduation weekend. The hotel totally smelled like heavy smoke from the time we entered. The elevator was totally frightening. The breakfast was less than desirable with rotten fruit. One night we had to make our own bed from scratch. Debated the final bill through our card company to no avail. If you are able to afford a little more for a room, please cross this hotel off your list. Even with a page and a halt problems listed at checkout, the front desk was unable to offer us a discount on our stay. $500.00 was a waste. Beware

    « Extreme noise from neighboring room's Jacuzzi »

    The room was very poorly sound insulated, which meant extremely loud noise level from the neighboring room when they were using their Jacuzzi for more than 30 minutes!!! The breakfast was also not really interesting and of a low quality and very few things to choose from.

    « Great Place to Stay »

    This hotel was quiet, clean and the staff was very helpful. It was a little hard to find but well worth the search. The foods offered at breakfast were great, there were many choices including Gluten free cereal.

  • 5
    « Yana Exceptional-Convenient, Clean, Comfortable »

    Yana patiently went out of her way in assisting me with a major problem when using the business center computer. Noticed her attentiveness and efficiency in stocking breakfast items and cleaning dining area. Let me have late checkout. Her professional, caring attitude is an asset to BW and its guests. Appealing casual business attire. Clean, comfortable, spacious rooms. Very convenient to Carowinds. Bit difficult turnoff from main road--look for Clarion or enter Foothills from gas station. Definitely will stay here again when in area.

    « Cozy and Quiet »

    My family and I enjoyed our stay. Its cozy and quiet. The pool was nice and clean and this is right across the street from Carowinds. I would definitely come back and stay again. We will definitely be coming back to stay again next year.

    « Not so impressed »

    I guess I expected a little more out of a Best Western. I did read the reviews prior to making the reservations. My family went to Carowinds for the day, and needed a place to stay for the night b/c we were planning to visit relatives in Charlotte the following day. The bathroom had dead bugs in the light fixture, and also in the toilet paper holder. There was hair on the floor, and pubic hair left in the bath tub. The rooms were small and out dated. My husband was woke at midnight by an alarm going off in the vacant adjoining room to ours. He had to get dressed and go to the front desk to have someone turn it off. Thankfully, we only stayed for the one night. I expected more for the price we paid. We won't be staying here again.

    « Walking Distance »

    Good location, right off the highway, walking distance from Carowinds, stores and restaraunts. Property is well kept. Breakfast is great. Workout room and the pool are in good condition. Friendly staff. I wish I could keep this location secret.

    « Pleasantly surprised »

    Booking a stay at a Best Western can sometimes turn out to be a disappointment. Not all locations are equal. This one, however, was exceptional. Service and accommodations were great! I was very thankful for the efficient check in process because I arrived very late and was extremely tired.

    « Convience is important »

    This hotel has improved since last year. The staff is friendlier, the rooms and grounds are kept spotless. It is difficult to see from the interstate ramps or main road so using a GPS makes it easier. Go behind the KFC is the best way to find it. So easy to come and go from Carowinds here. Just across the road and you can be in and out. I would not say it was walk-able b/c the drive into the park entrance is l o n g. This is a very quiet location. Affordable with nice plush beds, king or queens. None of that just double sized stuff here. We had our grandsons and had plenty room for all the 'stuff'.

    « Clean, Decent Breakfast, Friendly Staff »

    We stayed one night only as we were visiting Carowinds. Several other hotels around, this one had the better of the ratings. It's fine. I'd mark the driveway entrance a little better. Shame the Mexican Restaurant in front of the hotels looks so sketchy. BUT the hotel was clean, staff was friendly, parking easy, beds fairly comfortable, pillows not as much! I'd stay again if we are doing Carowinds again. Decent stay for the price.

    « Unorganized »

    Our room was re-rented as we were occupying it and people entered our room at 1am as we were sleeping. The next morning the front desk made us then move to a different room because the system would not let them rent us that room and they had meant to give us a key to a different room.

    « carowinds hotel »

    Great hot breakfast with hot waffles and bacon and sausage. Clean rooms and very friendly helpful staff. Maid actually helped me get over loaded luggage cart into our room. Pool a bit tiny. Walls a little thin. Air conditioner noise kept us awake. Hotel about 1 mile from carowinds. We had room with love seat and were disappointed that tv was not in the sofa section of the room. We would not have paid the extra money to get the love seat if we had of known that. Very impressed by the friendly staff. Rooms were clean.

    « Recommend this hotel »

    We stayed for two nights and very happy with our choice. We had a good stay and highly recommend this hotel. Quite place, clean room, good breakfast. Great service. Good location, a lot of trees, flowers around hotel, close to a freeway.

  • 4
    « Quick Overnight »

    Arrived at 6PM, Left at 4am for drive south. Very busy exit off I-77. Easy check-in with online reservation. Room had easy access to parking area for unloading and reloading. Computer in business area was INCREDIBLY SLOW. Easy access to restaurants across parking lot. Missed free breakfast since it started at 6am

    « Affordable Hotel With Nice Rooms & Staff »

    Stayed here for 2 nights while my bath rooms were being remodeled. The hotel is in a good location across from Carowinds theme park and I-77. The rooms were clean, seemed to have been recently remodeled, and the staff was very friendly, courteous and professional. Safe area and safe hotel.

    « Weekend Breakfast Lacking »

    This is our go-to hotel for visiting our family in South Carolina. Uncharacteristically, the breakfast area was not well taken care of on the Saturday and Sunday of our visit. Monday was fine. On the weekend the single staff person did not keep up with the cleaning of the serving areas or with stocking the food items. Had to ask for replenishment of several items, which, in our opinion, should have been monitored more closely. Perhaps the sole attendant at the desk was over-taxed. Other than this the stay was good. Room was clean and comfortable. Had asked for a third floor room, but none available on check-in. One day of our stay it sounded like someone was playing basketball in the room above -- the sound reverberated through our room. Annoying. Despite our observed shortcomings at breakfast, we likely will stay here again.

    « In need of some TLC »

    The hotel meets the requirements of having a bed and shower, but is really lagging with other comforts. Areas to improve include the continental breakfast, overall quietness, pillows, snacks, etc. It is not up to the same level as other Best Western hotels I've stayed at.

    « Visiting grandkids »

    Great value for the area. Staff friendly. Rooms clean and updated. Very comfortable beds. Breakfast was a plus. I have Stayed three times now and have never been disappointed. Parking is well lit and plentiful. Rooms are very quiet considering the interstate traffic and plain flyovers. Very conveniently located to everything Across the street from Carowinds Great restaurants close also.

    « Survey »

    I had a great experience with this hotel and their staff members. I did not have a problem with the hotel. The only thing that could change was when I called to tell them I was checking in at sometime on Saturday because, I was stilling trying to get things together for my wedding day , I felt I should have not been charged for Friday since I actually checked in on 3:00 AM Saturday morning.

    « carowinds best western »

    we enjoy staying here because it is clean and close to the park. if I can book it just right the price is not too bad. I wish the breakfast was a bit more but am not complaining. since it is the beginning of the park season I am sure we will be back.

    « Drunk Manager »

    The manager is in a room on the first floor, and is loudly vomiting and cursing. He is obviously intoxicated. I'd highly recommend you go somewhere else, this place is absolutely unacceptable. If you're going to Carowinds, there's several other places you can go. On top of that, the printer doesn't work.

    « Very nice for short stays »

    I stayed for 3 nights at the Best Western in Fort Mill, SC, located near Carowinds. I was pleasantly surprised as this hotel is off the beaten path. You have to look for it or call for directions. It is located off a dead end road. However, I was pleased with the hotel and staff. The room was very clean. The staff was very pleasant and nice. The free breakfast was very good with a good variety of pastries, cereals, fruit, and juices. There was also hot items (bacon/sausage) along with toast. I would recommend this hotel for business travelers or couples traveling on vacation. I was traveling alone, but felt safe considering the location of the hotel. There are quite a few restaurants and other attractions within a short driving distance of this hotel. It is right off Interstate 77 between North and South Carolina.

    « Great for a night »

    Best Western Carowinds caters to families and business travelers. Rooms are clean and good sized for a hotel at this level. The beds were a little hard for me but the linens seemed to be of a good quality. Rooms are quiet and include a desk for writing. Room amenities include a television, a fridge, an air conditioner, a microwave, an iron, a coffee maker, a telephone, a clock radio, and a hair dryer. The included breakfast runs daily until 9:30. It is a basic continental breakfast with oatmeal, hard boiled eggs, waffles, bacon, juice, fruit, cereal, and toast. Rooms are quiet and include a desk for writing. The location is right off the freeway and gives you easy on/off access, but can be a little tricky to find as it is not visible from the freeway or nearby streets.

  • 5
    « Best Western Hotels and Restores »

    I have had such great stays at Best Western Hotels and resorts that my husband and I have decided when we have to stay for business or pleasure we are going to stay at their locations where able to, Cant say anything but good things about them.

    « Well maintained and clean! »

    This was a very well-maintained and clean Best Western. The room was comfortable , quiet, and large by most modern hotel standards. The free breakfast was typical. Overall, a great value. The hotel is cannot be seen from the main highway. As you turn off the main road onto the access going the hotel, bear to the left and you will then see their sign about a 100 yards ahead.

    « Quiet, Clean, and Affordable »

    BEST WESTERN Carowinds is a two-star hotel in Fort Mills on Foothills Way catering to families and business travellers. Rooms are clean and spacious with comfortable beds and quality linens. Room amenities include a television, a fridge, an air conditioner, a microwave, an iron, a coffee maker, a telephone, a clock radio, and a hair dryer. Facility amenities include a business centre, an outdoor pool (seasonal), a fitness centre, free outdoor parking, and wireless network access (WiFi). Note that the WiFi is not very good. Breakfast is included with a stay and runs daily until 9:30. Items on the menu include porridge, hard boiled eggs, waffles, pancakes, sausage, bacon, juice, breakfast sandwiches, fruit, cereal, and toast. Check-in is easy and starts at 2:00. Rooms are nice and quiet and include a desk for writing. Check-out is at 11:00. Staff are friendly and helpful. There is no on-site restaurant or on-site boutique. A stay costs $118 plus taxes.

    « Great sleep »

    Picked this hotel because it was close to the interstate and we were passing through to Daytona Beach. Checked in was quick and easy. Clean and comfortable. Good breakfast. I would recomend this hotel

    « Nice and Clean Overnight »

    Stayed one night while traveling. Is just off the I-77 exit, but a bit hard to locate at night. Courteous and helpful staff, nice and clean room, and a very nice breakfast. Cracker Barrel restaurant is nearby. Would stay again.

    « Better then the rest »

    out of everywhere I stayed this place was the best even better then Quality Inn. the best breakfast better then the quality inn. the prices was even better. They will be my main hotel for now on. nothing else to say about it

    « Nice hotel »

    Stayed just for one night, had a doctors appointment in Charlotte from Virginia. Safe and clean, nice bed and pillows. My mom and K shared a king size and we had plenty of room. Water pressure in shower was fantastic and the water got hot quick. Will stay here again.

    « A comfortable stay »

    Friendly staff. Clean and comfortable room. Hotel hidden off the main road so difficult to locate. No issues arose. Would recommend this hotel. Also has a comfortable area to meet and printer available.

    « Good nite stay »

    Excellent place to stop along the way to your destination. Good rates and excellent rooms and friendly staff. Easy off and on the interstate. Nice breakfast. Stayed there before and will stay again when I need a rest stop on my way south.

    « Get your money's worth here! »

    A delightful surprise, especially for the price. Great location, typical breakfast, and polite staff. Room was clean and comfortable. Request a room on the first floor because the hotel has no elevator. Adjacent to Cabellas, Frugal McDougle liquor store and Cracker Barrel near by.

  • 5
    « Nice get away »

    Spent the weekend in the Queen city area, this hotel was near by and was great.The staff was nice and the check in was with out problems. Great room nice bed and the hot tube in the room was great. will stay again.

    « Best Western, Ft. Mill, January 2016 »

    Clean and cheap, but difficult to find, (hidden down a side road and not well marked). First time at this hotel and the most surprising thing about my room, #204, was the door. See photos. There was enough space between the door and the frame that you could run your finger around the entire door. The latch barely caught and you could see people in the hallway walking past with the door closed. Horrible construction. When I arrived the receptionist was on the phone. She did not apologize or tell me that she would "be right with me, " but continued to talk. When she finally finished, (6 or 7 minutes?), she then proceeded to count money out of the cash register, band it and then leave the desk and go into the back room to make some sort of transaction or record with her supervisor, even though I was standing there, waiting to check it. I will not stay here again. Bed was comfortable, room was clean.

    « Noisy »

    We picked this hotel because it was ideally situated for us, on our way down to Florida. We were longing for a good night sleep after a 12-hour drive and didn't get it. Our room was situated right in front of the vending machines and ice maker, and people kept coming and going for most part of the night, laughing and talking loudly. We asked for a non-smoking room, which we had, but there was a lingering smell of smoke in the hallway and also in the room since this is not a 100% smoking-free hotel. On the positive side, room was big and clean. I don't think we will use this hotel again due to the noise and the smell problem.

    « Clean and value priced, far better than expected! »

    By far one of the nicest Best Western hotels I have ever stayed in. Don't be fooled by the price, this place is very decent. The rooms were clean, and the staff was very attentive to any needs. Breakfast was fair for the price, there were hot and cold food available and the set up was clean. Some rooms have a faint smell of cigarettes remaining, but not at all overwhelming. They are continuing to make improvements and it is very good now.

    « Great Value for Travel Stay »

    Best value/accommodation for traveling north/south to Florida. Friendly/helpful staff, Clean room, good TV, Good internet, new heat/ac units. Very good access to Interstate 79, Very handy access to gas stations..

    « Visiting my family »

    I recently made a trip to visit family in the area, and booked this hotel through Travelocity. At the last minute, I found out that I would be able to stay with a family member for the last two days of my trip and only needed one of the three nights I had booked with the hotel. I notified the representative at the front desk when I checked in that I would be checking out the next day, and was told that I would need to notify Travelocity, since that was who I made the booking through. Upon notifying Travelocity several days later after the trip was completed (delay due to the trip and then work afterwards), I was told that the hotel manager had to review each case and that the manager would be out for the next three days, which meant I now had to wait even longer to reach a final resolution. After a week, I had to call back because I still hadn't heard anything. After calling back, I found out that my request for a refund had been DENIED by the manager. No reason was given, it was just denied. So tell me, Best Western, exactly why are you keeping a single mother's money, during the holiday season, when you didn't actually provide the service that was paid for, and when you were notified at the beginning of the stay (which was as early as possible), which technically constituted a 24 hour notice? Especially when I could have chosen to patronize another hotel in the first place? In short, that is exactly what I will be doing in the future. I will patronize another hotel rather than utilizing one with clearly dishonest practices and underhanded policies that allow for arbitrary refund policies that give no explanation to the customer whatsoever. I will not be utilizing this hotel chain again, and will be contacting the better business bureau in regards to the matter.

    « Had a Nice Stay »

    Tried to reserve a four-night stay on line at this hotel while at home, but it apparently was booked fully for at least one of the days on our intended stay. After a fiasco with three unsatisfactory rooms a a nearby hotel we decided to give this one a shot over the counter. The desk clerk was able to accommodate us and we checked in to a first floor room (108). Don't usually like the first floor as it generally is nosier than others. Not this time. The room was quiet and comfortable and the four-day price was about $50 less than the nearby hotel that we left earlier. We'd stayed here before with results from very good to just so-so. This time was very good. Only one minor complaint. Three out of four mornings at breakfast I had to ask the desk clerk-- a nice young woman -- to make decaf coffee, as the urn was running on empty. We will stay here again.

    « Clean, quiet and priced right. »

    We stayed there 3 times and it was consistent. We paid a little more each time due to price rate increases everywhere. The area feels safe, the breakfast OK. We like a place with waffles which, alone, earned one of the stars. Hampton Inns are better, but not worth the extra $30 more. We think of it as "Hampton Lite".

    « Affordable, Clean Accomodations »

    I stayed overnight for business and normally stay in more expensive hotels. I didn't do the breakfast or even see what was served. I work in this area, but live two hours away. I stayed at this location so I wouldn't have to make a two hour drive home late at night plus it is close to where I had to go to work the next morning. It was a nice stay for the money.

    « Location, Beds, and Affordable »

    First thing I like the Best Western chain, I think they provide good quality and great price. This hotel is located literally walking distance to the Carowinds Theme Park, which is awesome. The rooms were clean, up to date, and spacious. The beds were comfy but the pillow were too soft for me. The price was good. My biggest complaint is that the breakfast wasn't what I expected, I guess I have been spoiled by other Best Western hotels. Overall this isn't a bad hotel to stay in if your visiting the Carowinds or the Charlotte area, just that you want to get breakfast some where else.

  • 2
    « Attention to Detail »

    I do not usually rate chains, we should expect the standard. Am a member of most from Marriott Rewards to La Quinta and all in between. Having pushed hard to make time from Atlanta I was dismayed to find a sign on the front desk "back in 10 min." Well 20 min later and other guests (already checked in) in line behind me, still waiting, so much for making time to get to my meeting. Anyways even though I was checking in a few min. early, I do not ever recall in 40 yrs of travel a front desk unattended for that long, not even a mom and pop place. Next morning no paper, coffee was made and left uncovered, must have been 30 min that way, heated it in microwave. People this is simple stuff, attention to detail, and detail is what separates one hotelier from another. Fix, this was not my first time here but may be my last. Otherwise standard roomand value was fine, but the lack of attention to detail is a great diservice to the Best Western chain and those franchisees who work hard to maintain their usual excellent accomadations.

    « Nice staff »

    The staff were very pleasant and professional The room on the ground floor was great for 4 of us with lots of extra room. The area of the hotel was great and central for what we were doing. The only little complaint I have is the breakfast, it really wasn't anything special and the others in my party really couldn't find anything to eat, plus the sausages tasted like rubber.

    « Great New Hotel »

    Excellent CLEAN Room - Stay Date: 11-2-3-2015. Good Rate for type of room and features. Simple-Breakfast - Cold use some work-Needs more hot food & food layout not enough space for everything! Overall 3-4 Star mainly due to fact this property is almost new and has not been beaten up yet. Will see in the years to come if it stays this way! Elevator slowest in country but room made up for this!

    « Great place for traveling »

    Best Western Carowinds is located right off Interstate 77 just south of Charlette. It is easy to get back on 77 going south. Their is a new Cabela's and amusment park close by. Several restrurants are close and convienent. Room was clean and quiet. Breakfast served at 6:30 AM. Staff friendly and sharp.

    « Great room..great prices. »

    My hubby and I decided to stay here during our first anniversary trip since it is right at Carowinds.Check in was simple. The hotel is clean and inviting. The lobby is great and our room was wonderful. We have a king sized suit which included: *king sized bed *separate sitting area *fridge/microwave/coffee maker *working center *chest of drawers and side tables *bathroom ammenities We have a second floor room which overlooks the Clarion next door (I was hoping for a view of the park). The hotel has a pool and work out center. Contential breakfast includes bread, cereal,meats, and a waffle maker. YOu can purchase Carowinds tickets here. Location/ could not ask for a better location. Like I said across from the park. Your about 20 minutes from Rock Hill, downtown Charlotte, or the Pineville area as well as Charlotte Douglas Airport. You are just right off I77. Your are not to far from Panters stadium and about 30 minutes to Lowes Motor Speedway. There are several dining options witin walking distance, though most are fast food. If you are looking for sit down service you do not need to drive far. Turning left or right at the entrance and you will find plenty of dining options or the next road over..Westinghouse Blvd also has lots of options. Then there is plenty to choose from downtown Charlotte, Rock Hill, or down 485 at Pineville. Favs: The location again is a big big plus. There are plenty of plugs but the lamps also have plugs. With 3 phones,,2 laptops,,and a tablet..they were greatly appriciated. Dislikes: The wifi is iffy and most of the times come up as limited. But the Clarion next door has great service and we were able to hook into there's. Since it was our anniversary I selected us a king room with hot tub. I was expecting a large tub. The tub is not separate so no privacy. Both my hubby and myself fit into..just barely though and all we could do was relax. This was a great call and since we have season passes to Carowinds..we shall return.

    « We checked in on October 5 and departed October 7,2015 »

    When we checked in, the Front Desk people were friendly and engaged. We found the room was clean and properly appointed. The amenities package was complete and well arranged. The Housekeeping folks did a thorough job and left us a well-attended room. My wife had a specific problem and the Front Desk and the Management were professional and exhibited excellent follow-through in the problem resolution side of a small incident. Unlike many of the nearby competitors, these folks know guest service and strive to give the best possible experience.


    BW is my chain of choice when I travel for leisure. I like to stay at this one because of its proximity to Carowinds and great prices-if you book early. HOWEVER, my family and I stayed on the second floor and the smell in the bedroom was awful. We were not sure if it was cigarrete smell or mold or the combination of both. PLUS if you need any help from the front desk passed 9PM do not even bother. Again TBW is my chain of choice and I will stay here again. I just hope that after reading my review somebody takes care of what needs to be taken care of. The hotel has a Mexican restaurant next door that you can walk to and a lot of choices for food along 21.

    « Best Western Carowinds »

    I have stayed here several times because it is right at the park. It is OKAY/DECENT but not worth $100 per night. I checked in at 2:30 and was given a room that wasn't ready (check-in is at 2:00). I was told my credit card declined when I was planning to use a different credit card. The hotel itself is okay, just shouldn't be the same price as Mariott because it's near a park. Clarion is $30 cheaper and just as decent. Staff wasn't friendly this time. I have stayed here several times and just disappointed this time.

    « Don't sleep in room 116 »

    If you want the king size bed in 116, skip this hotel. It is NOISY and the bed should have been discarded 10 years ago. The room is surrounded by the vending machines, cars, and loud guests using the security door. Additionally, no manager is around to fix the problem at night, to take responsibility in the morning, or to call you after to see how they could make things right. If this is your only choice for a king size room, KEEP DRIVING!!!!

    « Clean and close to the park »

    The check in was ok, the girl at the desk had an issue with our gift cards. The room was clean, and the breakfast was nice, not a lot of food but served the purpose. We stayed here on our way to Orlando and on our way back.

  • 4
    « Clean and comfortable »

    One of the best locations for staying close to Carowinds Amusement Park. It's right across the street! Room was comfortable, not a lot of amenities, but it does have an outdoor pool. Staff was pleasant and accommodating. Parking was plentiful.

    « Not the Best Western I've stayed at before »

    How did this place have such a high rating #2?? We travel a lot since we are retired and always try to stay at at BW because we know what expect. This one wasn't very good. First of all the place was VERY hard to find since there are no signs and several hotels located in the same area. The front desk manager was the best thing about our stay !! Very helpful and informative. He couldn't really help us with a couple problems, a family above us that had children running, jumping and yelling late at night and early, like 5:00am,in the morning!! The mattress felt like it had been on the bed since the hotel opened. The air conditioner didn't work very well. Good thing it was cold and rainy out. The cleaning ladies were loud, yelling from one end of the hall to the other from 11:00 on. I ask them to please quite down. They just smiled and kept right on, did they not understand English or didn't care? I almost fell a couple times cause the floor was always sticky and slippery!! I didn't bring all these problems to the manage cause he had his hands full checking in or checking out guests, answering the phone, folding towels and taking care of the breakfast. Really couldn't one of the maids clean off the tables and stock the food!! This not the worse hotel we've stayed in, but I don't think it was one Best Western could be proud of! Next time we are in the Charlotte area we will stay at the Quality Inn.

    « Better than expected for a fair price »

    This hotel was clean, bed was comfortable and it is right across the street from Carowinds. I didn't have breakfast there so can't speak to that but there is a Cracker Barrell about 1 minute away also. I was worried that the fair price ($75 per night) meant this might be a poor experience but I was pleasantly surprised. I'd definitely stay here again.

    « Best Western at Carowinds, Fort Mill, SC »

    I am always impressed by the quality at Best Western. There is never a compromise on comfort, a friendly greeting from the front desk staff and a very clean environment. When traveling, we will always try to book our stays at Best Western as our first choice!!!


Venir à l'hôtel ...

Toutes les directions

Depuis : Charlotte. Prenez l'Interstate 77 et entrez en Caroline du Sud. Prenez la première sortie Carowinds Boulevard (sortie 90). Depuis la bretelle de sortie, placez-vous sur la voie en direction de Foothills Way, allez tout droit au feu. Suivez ensuite la route d'accès jusqu'au bout, l'entrée du Best Western Carowinds se trouve juste en face du restaurant El Cancun.

Depuis : Rock Hill. Prenez l'Interstate 77 North jusqu'à la sortie 90, Carowinds Boulevard. Depuis la bretelle de sortie, tournez à gauche. Au feu, tournez à gauche sur Foothills Way entre KFC et Marathon. Suivez la route d'accès jusqu'au bout, l'entrée du Best Western Carowinds se trouve juste en face du restaurant El Canc...

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