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Best Western Hotel El Grande Inn,  Clearlake

3.5/5  - basé sur 160 notations.
15135 Lakeshore Drive, 95422-8106, Clearlake, United States - Voir la carte
+1 707 994 2000 +1 707 994 2042

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Bar-salon
  • Parking gratuit
    Parking gratuit
  • Piscine chauffée
    Piscine chauffée
  •  Restaurant
  • Coffre-fort
  • Spa
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 160 avis de voyageur
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Galerie photo :
Profitez des beaux paysages de la Californie du Nord et du confort de cet hôtel de Clearlake, à quelques minutes seulement des caves de vinification de Napa Valley et de l'étincelant lac Clear Lake. Le Best Western El Grande Inn est le lieu de séjour idéal des voyageurs d'affaires et des touristes lors de leurs déplacements. Les amoureux du grand air sont à quelques minutes seulement de nombreux lieux de pêche et des loisirs qu'offre le Clear Lake, plus grand lac d'eau douce de l'État. Les golfeurs pourront passer un après-midi sur les links du parcours de golf de Hidden Valley, situé à faible distance en voiture de cet hôtel de Clearlake . quant aux passionnés de chevaux, ils pourront profiter du Lake County Rodeo. Nos clients apprécient également de visiter la région viticole de Napa Valley, célèbre dans le monde entier, ou d'aller se tremper dans les bains de boue reposants de la ville toute proche de Calistoga. Cet hôtel Best Western de Clearlake offre l'hébergement parfait pour des amis et des familles rendant visite à des étudiants de l'université de Yuba, située à proximité, ou à des malades de l'hôpital St. Helena. Et grâce à notre restaurant et nos salles de réception, nous sommes l'espace événementiel et de réunion idéal à Clearlake. Seul hôtel multiservices du Lake County, nous proposons un hébergement confortable avec télévisions à écran plat 93 cm, accès gratuit à Internet sans fil, réfrigérateurs et fours à micro-ondes dans les chambres. Toutes les chambres s'ouvrent sur notre atrium rempli de plantes luxuriantes avec une fontaine reposante. Vous pouvez opter pour l'une de nos suites offrant des vues imprenables sur le lac. Pour rendre votre séjour encore plus agréable, vous pouvez bénéficier d'un délicieux repas ou d'un cocktail dans notre restaurant sur place et faire un plongeon dans la piscine et le bain bouillonnant intérieurs ouverts toute l'année. Découvrez les raisons pour lesquelles le Best Western El Grande Inn a été récompensé de 3 Diamants AAA. Réservez dès aujourd'hui !

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Arrivée le
Départ le
Chambre 1

Avis de nos clients

trip advisor img
Basé sur l'avis de 160 voyageurs
Très bon
En couple En couple 39
En famille En famille 50
Escapade entre amis Escapade entre amis 9
Professionnel Professionnel 45
Voyage solo Voyage solo 8
Rapport qualité / prix
Best Western El Grande Inn,Clearlake
  • 1
    « Terrible experience. »

    The restaurant was terrible. Go anywhere else but this place. Food was awful and very expensive. The swimming pool was indoors and very humid. The outsdoor was closed so you could not use the facility outside. The restaurant food was awful. Service was terrible. The food was very expensive and everything is extra. There was 3 of us and our bill was over $100

    « Clear Lake Job »

    Check-in ? Out was great and very helpful, Rooms ok clean but had a big stain in carpet approx. 12-14" round , TV reception wasn't the best , program would freeze or get a notice to call front desk .in the a.m. water pressure was bad couldn't almost use the shower.

    « Best Western El Grande »

    The rooms are good size and nice and clean. The customer service is very lacking and they could make people more comfortable about security since they have cameras that do not show much except the entries. The desk clerk could not tell us how to get to our room and they do not really seem to care much about the guest. I gave it an average because it is better than most in the area but not what I expect from BW staff.

    « By far the BEST! »

    The drive is about a good 45 minutes or so west of I-5. Well worth the drive. So scenic, peaceful and relaxing. Clearlake is a beautiful small town with one of the best hotels in the entire nation: Best Western. The staff is ultra friendly and helpful. They greeted me and treated me with the utmost kindness. I like that. The room itself was incredibly cute, clean and I immediately felt right at home. I loved it!

    « Great place to stay »

    The room I had was nice with a good view. The restaurant attached to the hotel is good, get the breakfast burrito! I would have liked more water pressure in the shower. But other than that, great room in a good location.

    « Horrible beds and wouldn't refund last night of reservation »

    I wanted a get away and relax for the weekend. This was all I could find at a reasonable rate. We got in the room and it was chilly. The heater didn't work. They did fix it the next morning. The room was ok. Looks like they updated first night, all I heard was sounded like someone in a room below mine left the bathroom fan running all night. The bed was not comfortable at all. So much for relaxing. The second night wasn't any better. I had enough. Not relaxing. I asked if I could get my last night refunded. The guy at the desk said there was nothing he could do because I booked it on If I hadn't he said it would be no problem to refund it on his end. Mi said so you will refund it if Incontact Expedia and he said yes. So much for that. I called Expedia and they put in a request and the hotel refused to refund back my last night. I think that's pretty bad. I don't care for Best Westerns to begin with. I will never stay at this one or another one again. The area this one is in, is not in the greatest part of town.

    « A dream come true! »

    We needed that vacation so bad we had an excellent time it was an excellent hotel the best Westin L grande thank you so much for everything we had fireworks we soak in the sun and everything was perfect thank you thank you for everything.

    « Surprising stay in Clear Lake »

    Couldn't get a room at Twin Pines Casino (business in Middletown) and so stayed at this Best Western and it was very nice, clean, and pleasant. Nice linens. Good value. We would stay here again. We LOVED a nearby restaurant; Monterrey Grille. Truly amazing Mexican food and margaritas (and we own restaurants so are authorities on it)

    « Weekend away »

    Very conveniently located,we were going to Middletown to dance at the casino. Located in a nice little town. Hotel was nicely decorated and staff was very friendly. Small pool and lounge for the amount of people staying here. The food in the restaurant was excellent, we had dinner and breakfast there.

    « Best option in Clearlake »

    This is the final review of a series of reviews that documented a road trip between Tennessee and California. Outside of using airbnb or staying at a B&B, this hotel is the best bet in Clearlake/Kelseyville/Lakeport. It was a big step up from the night before in Lakeport. Front desk personnel are friendly and efficient, and all seem to know someone in the wine industry. The room decor is somewhat dated, but for some crazy reason the interior courtyard reminded me of Hearst Castle. You access your room via a hallway that overlooks the courtyard. The bathroom is bland but had plenty of towels and hot water for two people. There is Spanish tile and greenery in the lobby and courtyard. There is also a small business center. Plenty of parking. The hotel is close to CA-20 and within 20 minutes of several wineries. If you are driving to I-5 and you need breakfast or coffee or gas, be sure to get it before you hit CA-20, because there is nothing on CA-20 between Clearlake and the Shell station at the I-5 junction (35 miles away). Good value!

  • 3
    « Needs a complete renovation... »

    Acceptable Best Western but wow it needs a renovation big is from 1970's. I appreciate the accommodation from the front desk as they gave me a top floor corner room...thank you! But the owners really need to step up and put some $ back in this place. No free breakfast and Internet was fair.

    « Best place in the area »

    This is the best hotel in Clearlake.There was a lot of street noise especially a metal plate in the road in front of the hotel. Ask for a room near the back of the hotel. There is a decent restaurant on site and bar. The room was OK. Bathroom light kept coming on by itself all night. Staff was friendly and helpful.

    « Best Western Clearlake, Ca »

    Great hotel great staff, great restaurant, Very comfortable and quiet, I would highly recommend this hotel to any travelers looking to stay in the Clearlake area. the staff at this hotel was by far the best I have experienced at any of the Best Western properties we have stayed at.

    « Clearlake was a murky stay.... »

    Our non smoking room reeked of smoke! Terrible customer service. Could not be moved since hotel was full. The desk clerk could not make any adjustment to our bill. Finally, he called the owner who took off 10 percent. Had to have receipt emailed to us because desk clerk said the owner himself had to make the adjustment. I expected a comped might. We arrived very late and could not find room at another hotel. Very disappointed with this Best (worst) Western. I called corporate to report this bad experience and they offered a small check to compensate us for poor experience. Do not stay at this hotel! Also, the sheets were old, curtains stained, and bathroom tub dingy. Clearlake was a murky experience for us.

    « Best Western's El Grande is the Best In Town »

    The El Grande is the largest and best hotel in the town of Lower Lake, CA and well worth the price! The rooms are spacious and quiet, and the restaurant serves good food at a reasonable price for breakfast, lunch and dinner.

    « Awesome »

    Room upon entering is very clean, linen is very clean and inviting. Bathroom is very clean, water pressure is low. Beds are comfortable and pillows soft. Cable tv is clear good picture. A/C works like a dream and thermostat isn't preset so you can lower temp as low as you want ( 106? today in Clearlake ) parking is all around hotel with cameras. No pets allowed, indoor lounge and sit down restaurant. Very friendly staff. Indoor heated pool and outdoor jacuzzi.

    « Good hotel if you do not want conveniences »

    While the Staff was great and the hotel was clean the services that you expect from Best Western was not there. If you just want a base station for a trip this would more than due. If you want email access look for different area if the staff can be believed. Wifi was only .5Mbs down. Not even good enough for email or any other usage.

    « Clean! »

    I was very impressed with the cleanliness of the hotel. The suite was average but the bed and pillows were very comfortable. Also, note that the "lake view" is actually beyond a parking lot and in a distance but there is view of the lake. Overall, I was happy to find this place and I would stay here again if I find myself in the area.

    « Good choice for Clearlake »

    Small but nice suite. All the usual amenities. Convenient location. Four levels with two elevators. No free breakfast but have their own dining room. Good for breakfast menu and fast service. Biggest negative was slow check-in line. Only one person on duty. Best location in Clearlake for travelers.

    « wonderful time »

    Hotel staff was very nice. Rooms were very clean, kids swam in the pool, we had a wonderful time. We came down for the weekend to visit family as usual every year, we love coming here to stay, wouldn't stay any where else.

  • 4
    « Pool, hot tub, restaurant, Checks all the essential boxes plus a modernized bar area with pool table! Wifi hit & miss. »

    We have been here for 3 days so far with 1 more night to go, and it has been a great hotel for the price! This is our first visit to Clear Lake to potentially buy a summer property. The hotel is older but it has everything a family needs and does it well. So many hotels today miss some of the basic amenities a family needs, but this one doesn't. Pools - We are in the indoor pool area now and it IS tiny, but it does the trick for my family. I did 20 laps in it! (Lol). The hot tub is outside and covered with bugs. With no one here to service or clean it, and no visible net, I had to scoop them out before we could use it. It was not hot enough and not clean enough. Seems like they need to have someone include a quick scooping/cleaning to the hotel rounds twice a day. This would take 10 minutes max and solve a problem painlessly. Food- We have eaten every meal in the restaurant and the service and food is much better than expected. Everything has been delicious. In fact, we have eaten breakfast here every day and will continue to do so. We ate dinner here last night too and that reminds me, you can order in the bar area if you want. Very cool. Huge flat panel TVs in the bar area. This is 5 stars for sure!!!!! Room- The room walls are a bit thin but fortunately there is a fan that runs all night if you slide it over to ON. We all slept well to the humming of the fan! The beds are comfy and the standard room has everything - fridge, microwave, flat panel tv, and hot shower/bath, ice bucket (don't see those much but it is very nice when you are near a lake!!), desk with chair, charging and a small separate bathroom area for putting on makeup etc. The a/c is extremely efficient and the showers get hot and stay hot for all 4 of us. The wifi is excellent downstairs right now near the pool area and in the bar area but not in the room. Bottom line - I will stay here again. It is an incredible value.

    « Convenient, and VERY GOOD, overall. »

    Recent stay was my 2nd stay there, and I will again. My husband and family I visit nearby, especially appreciate the nice restaurant and lounge. It is convenient location to everything we need in the area.

    « A nice hotel in a nice location. »

    Conveniently located just a block or two off of highway 53, this hotel is withing walking distance of beautiful Redbud park, a grocery store, a few restaurants, a gas station and more. It was comfortable and quiet, has an indoor - though small - pool and a nicely heated spa (with a shower right there to rinse off that chlorine before heading back to your room). The interior has a center courtyard with tables, there is a restaurant and bar in the hotel. The staff was friendly and there is plenty of parking. This will be my go-to hotel for visiting my family, who live in the area.

    « Best Western »

    Wonderful hotel and restaurant. Wifi was very slow and kept disconnecting though. Was getting better reception from the restaurant wifi. The hotel was beautiful and the staff was so kind. We will definitely stay here again though

    « three day stay »

    I thought the room was a bit overpriced since they don't offer any sort of breakfast other than the restaurant inside the hotel which you have to pay for with no discounts. The hotel staff was friendly, but we did have an issue with one of the cleaning staff who was a bit rude when asked if our room was getting clean towels and trash emptied. The refrigerator did not work, but was promptly replaced, we also had an odd smell to part of the room. The bathroom is on the small size with water pressure for the shower too low. On the positive, the bed was comfortable.

    « Clean, average Best Western with zero extras »

    Requested a top floor room, was told that those rooms cost more. No breakfast included... Room was clean but dated. Has microwave and fridge. Actually more than I expected for this small town. First hotel I have ever stayed at that does not have security card entrances on the rear and side doors, anybody off the street can just walk right in the halls etc.? This is why I always try and stay at a BW Plus or Premier property. It's the detail.

    « the best game in town »

    Except for the fact that one of the computers in the business center wouldn't work, this hotel does everything a hotel needs to do in a location that has very few decent accommodation choices. The room was available when I needed it, it was clean and comfortable. The restaurant is very good for both breakfast and dinner and it has the normal amenities for a hotel of this category. I will stay there again if ever in Clearlake, CA again.

    « Noisy wedding party shook hotel. »

    We provided free dental care all day here in town and we're very tired. We arrived at our 3rd floor room about 6:30pm and the disk jockey was at full blast on first floor of atrium The hotel is atrium style with rooms surrounding the open area from 1st floor to 4th floor. The hip-hop bass beat reverberated so bad in room 308 we could not understand the TV from our bed. Front desk did not answer multiple times. Finally reached front desk via cell & outside line. Party was to last till 8:30pm another 1.5 hrs "I'll ask them again to turn down the music." Fortunately they quit at 7:36 pm For 135/nite+taxes. I expect a quiet room. Otherwise: Room was fine. Bed very comfortable. NOTE: NO FREE BREAKFAST North elevator failed today. Trapped a guest Friday evening. South elevator feels "SQUISHY" when you step onto it.

    « Smoke »

    Room smelled of fresh smoke and bed spread looked like someone had been in the room just before my arrival. I called the night time front desk to change rooms. They was unwilling to help provide a non smoking room. I was told that the hotel was sold out. Front desk person in the morning upon check out told me that they had vacancy the night before.

    « Recommend to your enemies that are allergic to cigarette smorke »

    If you have enemies with cigarette smoke allergies, especially from the nickle in the tobacco , recommend this hotel to them. The first non-smoking room caused me to have an asthma exacerbation while sitting in the bathroom in the tobacco smoke reeking restroom, which almost ended up with me having a trip to the hospital. If it wasn't for rescue inhalers, I wouldn't be typing this. Second room was fine till you turned on the heater, which has cigarette smoke heavily inundated in the filter to the point where I'm taking many more hits off my inhaler in an hour than recommended by the manufacturer. Currently, I'm weighting the costs of sleeping in the hotel or sleeping in the car and the probability of surviving either event. If I don't survive the night due to an asthma attack or exposure to extreme cold, I want to thank my parents for my education in mathematics and everything else they've helped me with over the years. On the bright side, the internet works well enough for me to write this review. Also, the TV programming seems good. It'd be a pretty quiet hotel if I wasn't wheezing.

  • 3
    « Nicest hotel in Clearlake »

    I have stayed at this hotel numerous times. The service is good & the rooms are comfortable. The rates are a bit high for the area, which is horribly run down. Clearlake used to be a nice place to vacation, but the area has very high unemployment and lots of empty businesses. Since we have family there, we still go up occasionally, but the crime rate is high and the town shows a lack of pride. Unfortunately, this hotel is slowly becoming trashy outside and old looking inside.

    « Double Charged, and wrong room! »

    Staying in Clearlake, CA for business. After driving 2 hours from Sacramento (white knuckled down the dark highway from I-5) alone to get here at night, I figured that I would be able to relax. I was wrong. The front desk person said my card that booked the reservation on Expedia was declined, and that they had to charge me again. I called my husband, verified our bank account was charged, showed the receipt, and he still insisted he charge me, and that I needed to call Expedia myself to settle things and then the charges will be removed. At this point I have no patience, and told him he needs to contact Expedia and figure out why they aren't paying them. As the tired customer that already paid a month ago, I told him the issue was my card expired, and was issued a new one (same number), but the charges happened when the card was valid. Not my problem. Apparently it was my problem, and he refused to give me keys unless I give him a card for the file. Figuring it was for incidentals, I agreed, and he then gave me the receipt showing they will charge me in the morning. I chewed him out, went to my room, spent an hour on the phone with Expedia (who refunded my original charges, and gave me a $50 gift card), and told me to pay the new charges, if that was acceptable. I don't have a choice at this point. All said and done, it was an error between Expedia and Best Western, but the front desk didn't even attempt to help. He basically said to pay again, or you can't stay here. I asked for the manager, and there wasn't one tonight. I will be speaking with one tomorrow. The kicker...after winding down, getting relaxed for the night, I realize I am not in the room I booked (king room). I am typing this on a queen bed. Too tired and annoyed at this point to want to change rooms. I wanted to stay at a branded hotel for my business trip. I should have taken the hint when the property was listed 3 out of 5 in Clearlake.

    « King "suite" was tiny »

    Our stay was marred by incompetent staff, (check-in rate was $10 more than quoted, tried to charge for 2 nights instead of one, failed to credit us for our BW points and put us (and charged a premium) for the smallest suite I've seen.

    « Check-in error »

    I made reservations for two nights through the hotel directly. When I made the reservation I told my wife, I thought it was the girl's first day.. She apparently did not note that it was for two nights. When I checked in I experienced the same incompetence. The rate was much higher than I agreed to and I caught that. I didn't catch the second night error. I could accept that as my error. What I couldn't accept is the way they threw us out damaging our possessions and the rudeness. It was not to be believed.

    « So incompetent and unprofessional »

    I travel all over the country staying in hotels and this is one of the worst experiences I have had with a hotel. From the very first time I walked inside to check in there was drama. There were intoxicated people in the bar area yelling and cursing. My first thought was that the hotel can't help rowdy guests from time to time. However once I overheard the conversation about it between the waitress and the front desk ( I still have yet to even be acknowledged that I'm standing at the front desk) I find out they moved the screaming guy back to the kitchen. Employee of the month I guess. I have been jerked around with my room every single day. Check out and check back in. After being told by one guy I have a room for a solid week, upon checking back in we find out there is already someone in that room and last straw is they just phoned me to tell me I have no room at all now. Some very incompetent staff.

    « Best Western Clearlake, Ca. »

    This is a nice hotel for the area. The beds are comfortable, rooms clean, and staff helpful. We ate once in the restaurant, which was quite acceptable. We were visiting family nearby, so it was a convenient location.

    « Business stay »

    Due to a fire in the area, I thought the prices were elevated more than the 10% allowed. The room rate I booked was $134, but the same room the next week was $99. As a Diamond rewards member I was given a 2 room suite for $109. Being a rewards member makes all the difference. Very nice staff and comfortable stay.

    « business »

    this is my normal stay when I travel to clearlake ca, I have other options but the el grande has direct billing for my company. the front counter staff is always very friendly. the restaurant is convienent for the location

    « Great room, enjoyed the restaurant »

    Visiting on business for a couple of nights, this was the perfect place. Good location, onsite restaurant, nice rooms. Staff was attentive, food was good (and there were several options for vegetarians), enjoyed our stay. Even ate dinner in the bar one night, they were also very attentive and helpful.

    « Ice machine »

    Room was clean and smelled good. Have stayed here before many years ago and this hotel could still use a resturant. My room was on the 3rd floor and right next to the loudest and busiest between 1am and 3am ice machine I've ever heard. Hotel has a bar with a nice pool table And a resturant that serves ok food. I wish the restaurant offered the free best western bfast in used to. Woukd stay again for work but not really interested for vacation if I had to pay instead of work


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Toutes les directions

Depuis : toutes les directions. Le Best Western El Grande Inn est situé au centre de Clearlake sur Lakeshore Drive, à deux cents mètres de la Highway 53 de Californie.