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Best Western Royal George Hotel,  Chepstow

4.5/5  - basé sur 348 notations.
Tintern, NP166SF, Chepstow, Great Britain - Voir la carte
+44 1291689205 +44 1291689448

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  • Bar-salon
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  •  Restaurant
  • Coffre-fort
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Pourquoi visiter la vallée de la Wye ? Pour de nombreuses raisons ! Avec un accès facile aux M4, M48 et M5, le Best Western Royal George Hotel est idéal pour passer un week-end près de Bristol, s'offrir une escapade à proximité de Gloucester et profiter de l'animation nocturne de Newport ! De retour à l'hôtel, notre restaurant sert les meilleurs produits gallois locaux avec une belle carte des vins internationale et un large choix de whiskys pur malt. En outre, la forêt de Dean et d'autres parcs nationaux sont également faciles d'accès. Vous pouvez également jouer au golf à proximité. Mais la meilleure raison de nous rendre visite reste le nom de Best Western ! Nos chambres sont pour la plupart situées dans les jardins silencieux de l'hôtel qui offrent un cadre de détente pour tous nos hôtes. Passez un excellent séjour !

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Basé sur l'avis de 348 voyageurs
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Best Western Royal George Hotel,Chepstow
  • 5
    « Meeting venue »

    We had a meeting here the hotel is right opposite Tintern abbey, therefore the view over the abbey and the river was amazing. The venue itself was good with nice rooms and good facilities making it comfortable. The service and food were really good and I enjoyed the variety. Overall a nice venue with good service good food in a lovely area.

    « Relaxing break »

    Lovely relaxing break stunning area hotel is very quaint and smelt of a log fire .Large rooms were separate to hotel which isn't a problem as still easy access to them .Lovely breakfast plenty of choice .Definitely recommend.

    « Absolutely Love This Hotel! »

    My friend and I were so *done* with Bibury in the Cotswolds. Don't go there for a nice, relaxing time! Instead, we left and figured we'd just find a place to stay along the way on our trip. We ended up in Tintern and got a room at the Royal George Hotel. First, the rooms are a bit dated - that's the only downside I could see. We had a spacious room with a back door where we could wash and hang some clothes. The hotel was older/elegant and had a bar. I was tired, so I availed myself of a cider and went to sit in the garden as the sun started to go down. Met SEVERAL super guests there and chatted for a few hours with them. The hotel is walking distance from the Abbey and from the rest of the town. I've been to Tintern twice now (stayed at a B&B there previously), and the Royal George beat it hands down. Breakfast was in a lovely, light dining area and customer service was lovely. If I'm in Tintern again, I'll definitely stay here!

    « Staff were amazing »

    The Staff here were amazing. Everyone smiled and talked to us. Yes, the rooms were dated but they were very clean and comfortable and the radiator on even though it was not cold. The toiletries and teas were replenished every day and the teas were top quality, plus drinking chocolate and nice biscuits. Bed very comfortable. We were not disturbed by any noise even though in one of the garden rooms and we even liked the cockerel every morning, we were in the Forest of Dean, after all. Special mention to Nicola who checked every day to make sure we were happy and Ruth who also went the extra mile. The photograph is from the door of our room. The Breakfast was one of the best we had ever had and before retirement, my Husband and I travelled extensively both for work and pleasure. It was cooked to order, plenty of choice, the plates were hot and plenty of choice of continental type things on the side. The evening meal was not a success. We were asked what time we wanted to book and when suggested 7.00 was told that 7.30 would fit in better. What we were not told that we would be waiting nearly 45 minutes before, on asking when we would go to the dining room, was told it would not be long. If we had been informed that we would be sat in the bar for all this time ,we could have worked around it, but we had "gone past" wanting our food by this time. It is a nice idea for everyone to meet in the bar and wait for a table but could only work if Guests are aware of the situation and not mind waiting. As I am on medication that I need to take with food, this was a tad inconvenient. It was much better during the week when the owners weren't there. We never ate in the evening again; had we known that Mr Grumpy only there at the weekend, we would have given it another try. Fellow Guests were all very pleasant and we had a really nice time in the Forest of Dean. Very near Tintern Abbey. I was born and raised in the area so have known about this place for many years.

    « Friendly and comfortable hotel »

    I stayed here with a group of fellow amateur photographers in late October 2016. First and foremost I have to commend the very friendly, cheerful and helpful staff. It is a very welcoming and hospitable hotel. They clearly run a tight ship. The hotel's Wye Valley location is lovely and peaceful. The hotel itself is somewhat dated in terms of its style and decor. However, the bedroom I had was clean, warm and quiet. The bed was very comfortable and the bed linen was also crisp, clean and comfortable. The bathroom had obviously been refurbished though in a less than modern style, but nevertheless was clean and warm. I would have appreciated a fridge in the room - being used to big city hotels. The bar/ lounge area is welcoming and comfortable and there is decent real ale on tap. Food for breakfast and dinner is decent, but not spectacular. I tried to stick to local things like Welsh beef, lamb and fish which was competently cooked. We had packed lunches one day, unfortunately not good. I'm not a fan of industrial sliced bread and that's what they used. Not peculiar to this hotel, but in an age of widely available artisan bread it would dramatically improve the experience of guests to serve such stuff. Would I stay here again? Overall yes. The slightly dated feel of the place is outweighed by genuinely wonderful staff, a great location and being clean and comfortable goes a long way. Value for money is good. Recommended.

    « A nice place to stay »

    The hotel is very pleasant the room was a garden room which I didn't like so much as people were going by after we had gone to bed and they don't realize how loud they speak, however the one thing I was disappointed with was the shower is over the bath and I was told all the rooms are the same, so being less able bodied I couldn't shower, thankfully we were only there for 1 night, it was clean and the staff are friendly, we had dinner in the restaurant in the evening and the food was very good, it is in a nice area and very close to tintern abbey.

    « Delightful! »

    The friendliest service we've ever found. We stayed at The Royal George Hotel recently. We had a good old fashioned welcome which included a nice chat about our journey, the area, our following-on holiday etc. - something which you don't get nowadays. The main hotel building (comprising bar / reception / restaurant / function room) is a beautifully kept grade II listed building. The staff have clearly gone that extra mile to accommodate every visitor with reams of personalised information for walkers / cyclists / families / dog owners and the like. This lovely old building is set in picturesque gardens, brimming with flowers (yes, even in late October!) if we had been able to stay longer we would have explored the gardens more. To the edge of the gardens is a river (fenced off so still safe for children) just lovely. We found the food (dinner and breakfast) excellent. Once again, excellent service. The staff encouraged us to relax in the bar with our drinks whilst our food was being prepared - then a waitress collected us, we sat down and then the food arrived - nice touch. Ive not experienced this idea before but it worked well. The rooms are situated to one side of the old building. Kind of motel style. Once you are inside your room it is no different a conventional hotel room - Except instead of the noisy corridor outside your door there are gardens and the sound of rushing water! Beds very comfortable (always important!) clean with good amenities. The selection complimentary items was the best stocked offering we've ever seen in all the hotels we've stayed in (eg. hot choc/cup-a-soup, the usual tea's & coffee etc, biscuits, bottled water, newspaper... Definitely something for everyone should they want it. We had dogs with us who were made as welcome as we were. Although there are obvious restrictions (no dogs in the bars or restaurant - quite rightly) we were able to relax and know our little shih tzu's were safe and comfortable. Literally on your room doorstep and in the immediate vicinity are wonderful grounds, the pretty village of Tintern and the amazing Abbey to walk with your four legged friends. Perfect after a cooped up car journey. You can tell that the staff at The Royal George have gone to great lengths to imagine all the things they might want whilst staying away from home. Full of home comforts without being at home! I have many, many positive comments. We thoroughly enjoyed our visit and will definitely return. If I was forced to give a negative point it might be that the bathrooms could do with a revamp. Currently clean, tidy, well stocked and all working - however a little dated in decor (which is part of the charm of this hotel!) Congratulations and thanks to the staff for making The Royal George a special place.

    « Quick Stop for a drink »

    Oldey Woldey ... very friendly . Staff great but did feel like we had walked through a time travelling porthole .. quick drink only .. only one other person in the bar so extremely quiet .. offered garden rooms to stay but these looked like old fashioned Holiday chalets ...

    « Best Western Royal George Hotel Tintern »

    The staff at the Royal George were welcoming, extremely helpful and obliging. Located in a beautiful rural setting with lovely views from our first floor room in the annex. Good meals and good service - would definitely stay at the Royal George again when visiting the Wye Valley.

    « Group stay - wonderful staff and excellent food »

    Stayed here for 4 nights recently - a group of 10 of us. The staff couldn't have been more friendly and helpful. The food, both dinners and breakfasts, was excellent. The hotel is somewhat old fashioned but comfortable. The rooms, all situated in two blocks in the garden, could do with some modernisation - the furnishings look pretty old and the curtains in my room (32) came of the track. However the room was clean and the enormous bed, comfortable. I had previously read that the radiators in rooms 31-34 were noisey but had been fixed following complaints. The radiator in my room did click most of the night, but not loudly enough to keep me awake. On the first night we booked a packed lunch for Monday. At £7.50 this was exorbitant for a very boring sandwich, an overripe and soggy banana and a carton of juice. Hotel packed lunches, although never god value, normally include at least a piece of cake/chocolate bar and some crisps. Unless you are desperate don't order a packed lunch!! Otherwise a very pleasant place to stay.

  • 4
    « Group Stay for a Photography Workshop »

    The hotel was booked for 4 nights to accommodate 10 guests on a photo workshop around the Wye Valley and Dean Forest. The staff were super. Friendly, fun, helpful.....the food was also first rate, excellently cooked and presented and very enjoyable. The rooms, whilst a tad old fashioned, were large (the bed was enormous!!) and comfortable. The radiator in Room 31 clicked all night but to be fair I didn't report it as it was not a major issue. The only gripe was the £7.50 charge for packed lunches, even though some of the lunches lacked crisps and fruit! Would I book another group in here? Yes, I certainly would. But the hotel might wish to consider the charge for the PL considering what was on offer. nj

    « Short stay »

    Travelled from British Columbia to Wales for our first visit. With the help of some friendly folks in a near town we found Tintern. The hotel, staff and town were well worth the effort. Great meals in the restaurant. Would certainly return.

    « A delightful Hotel »

    Only an overnight stop but very enjoyable, staff very welcoming first class dinner and breakfast, very comfortable spacious room and great value for money. hotel is in a lovely location close to Tintern Abbey ideal for exploring the Wye valley - We'll be back.

    « Comfortable and friendly »

    We have stayed here in the past,( 7yrs ago) it was lovely then and still, although this time we had a Marathon walker above us who did not want to sleep so sleep was not good. The room was lovely warm and well equipped, Dinner and Breakfast also very good. Staff as the last time were very friendly and happy. Loved it will be back, so long as the Sasquatch upstairs hasn't booked in.

    « Worst night sleep ever, »

    Arrived at the hotel after an incredibly long detour, staff were friendly, but all through the night and I mean all through the night there was a dripping sound coming from outside above our heads ( and no it wasn't raining ) it was equivalent to Chinese torture We stay in room 25 and will never be returning S. Cohen

    « Comfortable hotel - But »

    Booked 5 of us into this hotel for a 4 night reunion. Staff on arrival were welcoming and professional and the evening meal was excellent. The rooms were clean and warm and the beds large and comfortable.However they appear to have problems with with the central heating system with the pipes clicking and banging resulting in a very disturbing nights sleep. The first complaint did nothing to solve the problem. The second complaint from two of us eventually resulted in an emergency plumber being called by a somewhat disgruntled member of staff and the problem partially cured the problem. We will not be returning.

    « An unexpected gem »

    Sunday lunch at The King George was the highlight of our day trip to Tintern (with my husband and 95 year old mother in law) last weekend. It felt like a step back in time to a gentler, homelier and respectful time, from the warm welcome, through to the comfortable and relaxed lounge and excellent, home cooked and good value meal served by an attentive and without exception wonderful team of staff. It would be a lovely venue for a tea dance ?? A real experience and highly recommended. We hope to visit you again soon. Thanks again, A. Jones, Cwmbran

    « Good Freindly Feel »

    I stayed at this hotel for business purposes. I was notified before my stay of road closures and was made very welcome from the offset. The bedroom was clean and more modern than the website. I had a very comfortable stay and the hotel had a welcoming atmosphere

    « Lovely Setting, Good food,welcoming and professional staff »

    We spend 2 nights in one of the garden room bedrooms. We were welcomed by a very professional receptionist who told us everything we needed to know about restaurant opening times etc and offered us a free newspaper.. Our garden room, number 23, contained an enormous bed, wardrobe, dressing table, 2 armchairs as well as a chair in front of the mirror, TV and clock. A hairdryer was available and there were toiletries in the en-suite bathroom. We ate in the dining room on our first night and the food was excellent. It was a very relaxed atmosphere with subdued lighting and pleasant background music. We then moved to the comfortable lounge where we were able to get ourselves coffee. Breakfast was also served in the dining room. It was cooked to order so it arrived piping hot, not like buffet style breakfasts and offered the usual cooked foods, as well as continental selection. It was good to be offered toast already made in a rack instead of having to jump up and down to brown it oneself. We had spent a very enjoyable week in Shropshire but decided to stop at the Royal George on our way home. I'm so glad we did and if it wasn't so far from home I would be making frequent trips there.

    « Home from home »

    Always welcomed with friendly faces and that carries on through your stay. Rooms are excellent size and comfortable.TV could do with having more channels but that may be a location problem. Still enough for most people, I just miss one or two of my favourites, but can live with that for a night. Food is always good. I look forward to returning when working in that area.

  • 5
    « A really relaxing stay »

    We stayed for four nights for a leisure break. Comfortable room over looking the garden with large comfortable bed. Staff could not be more helpful. Had dinner and breakfast each day. All freshly cooked and a wide choice on the menu. Easy parking with a view of the Abbey illuminated at night. Could not have been better.

    « Very nice stopover »

    We were en route for a few days in Devon, and booked in here to break the journey (I have used BW hotels for many years). This hotel is situated in the beautiful Wye Valley , close to Tintern Abbey, a few miles north of Chepstow. Staff are very welcoming, and our room was on the ground floor at the back overlooking the garden. Perfectly adequate for a nights stopover, but rather dark in atmosphere, and we couldn't get the shower to work (later we understood we had pulled a cord in the bathroom which we thought was the light, but this had the effect of disabling the electricity in the bathroom). Dinner was very enjoyable, no complaints there. At £135 Dinner, B&B for two of us, that was good value. However when we arrived at our Devon hotel we realised we have left at Tintern, a small caseof my wifes, as well as a bag with some shoes in. The case contained medication, along with toiletries and other items. We phoned them ,confirmed they had been found, and the lady (Ruth) said she would post on the medication. The rest we would collect on our return journey 5 days later. We were astonished that the medicationarrived early next morning, given that it was 4 in the afternoon when we had phoned, abd there is only a morning collection in Tintern. Ruth had gone out of her way to find a post office that could post the package that day. Service beyond the call of duty and much appreciated. When collecting the missing items on our return journey, we weable to thank her personally, and also stopped for a quick lunch, again very enjoyable and of good quality

    « Great Old Fashioned Service »

    This hotel is slightly old fashioned which adds to it's charm. Our room was spacious, lovely big comfy bed. Food was good, staff were great, friendly and welcoming. On arrival everything was explained to us and it is so nice to have service with a smile, it really does make all the difference.

    « A missed opportunity »

    Best Westerns are comfy but quaintly 'British'. The last one we stayed in surprised us with fine dining in the restaurant so we called in for dinner based on that eating experience but found that there is not a consistent standard across the brand and the food, sadly, matched the 80's decor. Uninspiring soup, overcooked fish, tasteless salad

    « Great hotel with the personal touch. »

    We booked this hotel for 2 nights at the last minute due to an unexpected visit to the area. The staff were very friendly and greeted us as though they were genuinely pleased to see us. Our room was large, but yes, a bit '1970'. However, it had everything we needed - a large comfortable bed (best nights sleep I've had in ages), hot shower, fan, hairdryer, iron etc. Special mention for the in room refreshments - the hotel provided a teapot, 2 cups and 2 mugs so we didn't need to rinse them out every time we changed our drink. Yes, I know its a small thing, but it made a difference. The wifi signal was excellent and we appreciated the complimentary newspaper at check in and breakfast. We had breakfast and evening meal both days. All the food was cooked well and tasted great.My husband declared the cooked breakfast excellent but I'm not a fan of cooked breakfast and appreciated the cold ham and cheese option; there was also the option of smoked salmon or kippers for a small supplement. Evening meal prices were reasonable and there was a good choice I was too full for dessert which was a pity. As others have said, menus are brought to you in the lounge and the staff carry your drinks through to the dining room when your food is ready. A nice touch. The garden was great and would be a fantastic place to sit on a non-rainy day. Lovely view of the abbey across the road. The only negative things were a slightly musty smell in the wardrobe and the fact that we could hear someone walking across the room upstairs. However the overall feeling of the hotel was very relaxing and peaceful. There was a 'do' in the function room on our first night but we couldn't hear it either from the restaurant or our room. I'm missing this hotel already (and I can only think of 3 or 4 other places in my reasonably extensive travels over the years in the UK and abroad about which I feel the same). We intend to go back when we have more time to explore the area. Yes, the rooms are a bit dated but the friendliness and courtesy is such a pleasant change from the large chain hotels. Brilliant. Thank you, Royal George.

    « Friendly and efficient service »

    This is a Best Western hotel and we've been going to the Royal George for Sunday lunch for many years and recently decided to invite some fussy family members to join us for lunch. When I phoned to book I explained that one member of the party was gluten-intolerant, I was told that this would not be a problem as there was a full and varied menu. We arrived before our guests and explained to the maitre d' that we wished anticipated and discussion regarding who should pay and that we wanted to ensure that the bill was settled by us. The maitre d' advised us that he would ensure that the receptionist was aware of this and would make sure our wishes were carried out. Our guests arrived and we settled into the comfy lounge with a drink and ordered from a very good menu. My niece discussed her dietary requirements with the waitress and was assured that her choice was gluten-free. When our meal was ready we were taken through to the restaurant and shown to our table. Throughout the meal the waitress was attentive and ready to offer any help we needed. We all thoroughly enjoyed our meal, no rush to vacate our table, and then back into the lounge for coffee and mints. As previously stated, our guests were usually very fussy but all of them said how much they had enjoyed the meal, the environment of the restaurant and the location of the hotel. A success!!! I have mobility issues and the toilets are up a flight of stairs and so one of the ground-floor bedrooms was made available to me to use the bathroom facilities. An excellent venue which I would happily recommend to others.

    « Wouldnt stay again »

    Got to the hotel and we were told that two rooms were booked for us. We did not book two rooms. We only received one confirmation email from best western. There is no reason why we would have two rooms (was just my wife and I). The check in lady said to us that it was odd that there would be two separate reservations under the same name (one for breakfast included and one without), but rather than calling us or emailing us, we arrived at 6 pm and told us there was nothing that she could do because the policy was that cancellations had to be done before 4 pm. How could we possibly cancel something that we didnt know existed? We had a confirmation email from best western confirming ONE!!!! room. She charged us for two rooms, she never gave us the keys for the second room, and may or may not have double sold our room to someone else since she never gave us our keys. Was like talking to a wall. As for the hotel...nothing you would expect out in the middle of no where but it did the job. They had a nice outdoor area where we ate dinner and was very close to tinturn abbey. if you can stay at one of the other lodgings in the area, we would recommend it.

    « A very enjoyabe stay »

    I stayed at the Royal George for two nights to attend a wedding. The staff could not have been more helpful. It was great to have a complimentary newspaper every day. The room was very spacious and opened up on to the garden full of flowers.

    « A nice hotel in a beautiful location. »

    We stayed just one night in this hotel when exploring Monmouth and Chepstow as it was nicely situated between the two towns. We arrived late at night but as I phoned ahead the Hotel had left the key for us so we could get into our Chalet style room as the reception is not 24 hours. The room was nicely decorated, clean and very comfortable. In the morning the view of the countryside from our doorway was superb and the stunning Tintern Abbey (spectacular by night as well as by day) is just a 5 minute walk along the road. There is ample free off road car parking at the hotel. We did not eat at the Hotel so I can't comment on the food service at all, but the staff were super and we really enjoyed our 1 night break at The Royal George... Would recommend it.

    « Could Hardly be Better »

    Only a one night stay but well worth it. A lovely room looking recently refurbished. A hotel close to the River Wye and Tintern Abbey. Loads of on-site parking, lovely spacious and well appointed garden. Staff are friendly and attentive and the food is wonderful - nothing not to like. Shoot the bloomin' rooster though!

  • 5
    « A really friendly place to stay »

    We have just returned from a two night stay at The Royal George. From the moment we arrived we felt so welcome,without exception, every member of staff we came into contact with was so friendly and caring. Our room was very clean and well equipped and the bed was so comfortable that we had the best night's sleep for a long time. The lounge and bar area was cosy and a great place to relax with a drink after a long day's sightseeing. The dining room had a lovely atmosphere. The food both at breakfast and dinner was well cooked and presented, absolutely delicious and excellent value for money. There was also a very pretty and well kept garden. The hotel is ideally situated for visiting the Wye Valley and Forest of Dean. We definitely hope to visit again.

    « Fantastic stay at the royal George, Tintern »

    We had a wonderful time. Sammie, Ruth and all the staff we so friendly. The rooms were clean and well stocked with tea and coffee. The restaurant food was very good and breakfast was exceptional. Thank you from Annie and Andy innes

    « Amazing hotel, lovely staff. »

    The hotel is set in beautiful countryside and the views are stunning. The hotel itself was immaculately clean, very comfortable and there were all sorts of special touches. The manager/owners clearly care bout the hotel and its guests. There was lots of choice on the menu for dinner and the breakfasts were more the filling. My only very minor criticism is that breakfast could be served later than 09.30 on a weekend, but then I'm a late riser...

    « Found by chance after previous disappointments. »

    We had booked to stay one night in Monmouth but the hotel we chose did not impress so we decided to continue our journey. We stopped at a second hotel which was also scruffy and in a noisy location. We were advised to continue to Tintern to the Best Western Royal George. There was no comparison to the previous 2 hotels. We were given a large room in the annexe with a bed that was at least six feet wide. Clean and tidy and well looked after. Most importantly it was quiet. The room was far enough away from the A466 not to be bothered by traffic noise with a covered walkway to the main hotel building. The evening meal and breakfast were excellent, well-presented and with plenty of choices on the menu. The staff were all friendly and willing to help. The main hotel building sits in sight of Tintern Abbey, (well worth a visit,) whilst across the road beyond the old mill stream and across the bridge over the River Wye is a path leading upwards which is part of the ancient Offa's Dyke with miles of walks. We would not hesitate in visiting again to enjoy the comfort of the hotel and the scenery of Tintern.

    « Adequate, but nothing more »

    We spent two nights here. The room was large but had yet to be refurbished, which the owners are apparently doing according to a plan that's in the works. All would have been fine, but for a very loud rooster that starts crowing before 5 a.m. and continues at internals throughout the early morning. Pack earplugs for a stay here. On the plus side, the hotel has a decent restaurant and is within a four-minute walk to the abbey, which is amazing.

    « Lovely, friendly staff »

    Although a little old-fashioned, this does not detract from the overall experience. The staff are very friendly and welcoming and nothing seems to be too much trouble for them. There is an excellent choice for breakfast, which is taken in a clean and pleasant dining room.

    « Stayed many times in past 2 years »

    What is the attraction, well the food is excellent quite prepared to cook special diet but the menu is varied with a good choice of vegetarian and other meals the service in the restaurant. Is very good even with a aired number of staff. The reception is always manned and always very helpful and. Having stayed in many hotels the service here is extremely helpful and nothing is too much trouble. The rooms are clean with all you could need six foot bed with. 6 pillows. Beds are very comfortable as are the pillows also every stay we have slept through the night. Breakfast. Has a varied menu. P,enty of places to walk off road and the Tintern Abbey is not to be missed

    « A stunning little hotel. »

    Everyone seems to know about Tintern thanks to William Wordsworth but that doesn't mean knowing the place first-hand. Returning from a lovely trip around Devon and Somerset, my wife and I decided to have an overnight stop at Tiverton. It really was a good decision! We received a warm welcome and were shown to our room which looked out onto a charming garden. Our evening meal in the restaurant was of high quality and was served by a charming lady who addressed each customer by name. Prices seemed very sensible and there was a decent range of drinks available. After our meal we walked 500 yards down the road to look at the floodlit ruins of the Abbey. All very romantic and as beautiful as Wordsworth had suggested. This little gem of a hotel is where we will be heading again in the autumn and meeting some friends who, like us, enjoy homely hotels in a delightful setting. Thank you to everyone at the Royal George Hotel.

    « Great hotel and what views! »

    Stayed at this hotel with 3 colleagues and have to say one of the nicest rural hotels I have ever been too. The staff were so friendly, the food great and the drink.......plentiful. If you want a break away for that romantic weekend or a stop off for business travel like myself it absolutely perfect. Can't fault this place and the beer garden was an added treat where we took advantage of the warm evening. We will be back and that's a promise! A bed the size of a football pitch and really comfortable. Look nowhere else!

    « A gem of a hotel in rural Wales »

    Car park right outside and rooms perfectly placed overlooking lawned area. Beds comfy and rooms spacious and well appointed - even a magnifying mirror in the bathroom. The cooked breakfast was by far the best we'd enjoyed in a hotel for a long time. Staff pleasant and attentive.

  • 5
    « Weekend break »

    Had a lovely 3 night stay with no plans on where we were going to visit in the area. So many places to see. Rooms, staff, food and hotel in general were great. Should have stayed for longer! More than likely will return.

    « Best Western Tintern »

    We had a very pleasant 4 night stay in the hotel with bed and breakfast and evening meal and rated the hotel and it's very friendly and helpful staff as excellent. The room was spacious and comfortable with a balcony looking out at the Wye Valley scene. Attractive lounge and dinning room.

    « Recommended and unexpected »

    We were walking Offa's Dyke and found this Best Western near Tintern Abbey an awesome place to stay. The food, ale, and value were all of good quality. The rooms were clean and comfortable. the rooms were big! Ensuite - good size, good pressure, hot water, clean. Staff was professional and friendly. The room size and layout of the hotel was unexpected - each big room had a front door and windows overlooking a little grassy area with benches (like a pub garden).

    « Weekend away »

    We weren't intending to go to this area and just happened upon it by chance. So glad we did. We were greeted by Ruth who was fantastic and we see quite a bit of her during our stay. The rest of the staff were also very good. The rooms and food was excellent. The area is so peaceful. We went to Tintern Abbey and did the walk along Offas dyke and devils pulpit. The views are amazing. We will definitely go back in the future as found it very calming.

    « wonderful little gem »

    What a lovely hotel in a wonderful village. We went to the racecourse and watched a Simply Red concert. This hotel was perfect for us. The view of the Abbey is stunning. All the staff were spot on. We will stay again and will tell our friends about it.

    « Friendly relaxed hotel »

    Have stayed at this hotel before and had no hesitation in staying here again. Staff are very friendly and welcoming and make you feel at home immediately. The hotel is in an excellent location with lovely views and good walks near by. Food is high quality and breakfast is particularly good. Look forward to my next stay!

    « Lunch »

    My friends and I stopped here for lunch.set in the rural location on Tintern. Lovely day so we ate outside in there beautiful grounds. Food was excellent. Service was welcoming and friendly. Definitely return.

    « A Great find in Monmouthshire »

    What a pleasant hotel for a quiet weekend great local food served by friendly and attentive staff .The room was spotlessly clean and well equipped.The well tended gardens were lovely and tranquil a great place to take an afternoon drink from the well stocked bar.Nothing was too much trouble for any of the staff from the Management to the chambermaids in short a most pleasant stay and will not hesitate to visit again when we are next in the Tintern/Chepstow area.

    « Thank You For Saving Us! »

    My friend and i had booked three nights in the Cotswolds, but upon arriving, found the self catering to be totally not up to snuff and were surrounded by hoardes of tourists coming in from London! It was anything but peaceful. So, we meandered until we got to Tintern and the Royal George! Total 180 degrees from Bibury. We have a large room with all the amenities for less than our place in Bibury. Plus, there's a bar in the lobby where I quickly got a pear cidre and soaked up the beauty of their garden. Lovely and quiet, the hotel is central to shops, sightseeing, and apparently, hiking! I will try that on my next visit. I'm just waking up here, and hearing a rooster crow in the background. Just doesn't get any better!

    « 4* service 3* rooms »

    Stayed at the hotel after reviewing on TripAdvisor and seeing such high scores. The staff were very friendly and helpful, it's a fabulous location and the food was good quality but the rooms were very dated! The bathroom was very clean but very old fashioned, the shower didn't have any power, it was a single paned glass window, without any heating so showering in the morning was very chilly! They did leave some nice toiletries, which was a nice touch. Service and personal touch was 4* but 3* because of the dated rooms.

  • 5
    « Tourist Hotspot but not an "Ant Heap"!! »

    3 nights at this hotel & very pleased with all the facilities, it's a chain but not a soulless monolith like some chains. Very clean, very comfortable. Tintern is a tourist hotspot but the hotel has just the right amount of seclusion by being set back from road enough to be quiet. Nice grounds by a stream. Lovely staff - welcoming & helpful. This is well placed for all the Wye Valley attractions. Great breakfast - the evening meal options looked very good but we didn't realise how extensive until too late in our stay.

    « Quaint riverside setting »

    Used the Royal George twice as a "passing through" establishment, which was a shame as both the hotel and area really needed a longer time to explore. What made the difference from most BWs was the care and friendliness shown by all the staff. Also the range and quality of the meals did help as did the drinks selection - the Dursley bitter being one The rooms are somewhat dated being styled on a motel approach, kept clean and were of a very good size, but the gardens were glorious, as so were the surrounding village. On the plus side, the access was great being at ground level.

    « Great Staff, Great Location, Great Hotel »

    My mother and I have just returned home from our fourth visit to the Royal George having first stayed back in autumn 2014. Everything I wrote almost two years ago still applies - excellent and plentiful food - good selection of drinks with real ale available - Dursley Steam Bitter from Severn Vale Brewery. The staff are an asset to the Royal George all so pleasant, obliging and friendly The ease of access to the ground floor rooms with the aid of a ramp provided is very useful for my mother who has use a wheelchair. Whilst the rooms are not fully disabled equipped for someone like my mother using a wheelchair and with limited mobility using walking aids they are fine. Perhaps in the future one or two rooms of the mainly ground floor rooms could be brought up to full disabled specification as I am sure it would widen the appeal of this great little hotel. I look forward to returning again in the future.

    « A very pleasant stay »

    What makes a great hotel? In my experience it is the staff and at the Royal George they go out of their way to make your stay enjoyable. Ruth in particular from the time we met went out of her way to help us get the most out of our stay. Without her local knowledge we would not have visited the Forest of Dean Railway. To be fair the décor of this hotel is dated but it is impeccably clean and the room we had was large. The food is of the plain and hearty variety but you cannot fault it and portions were generous. The only annoying thing was not of the hotel's making but was a Best Western employee who insisted on using her laptop at the breakfast table and in fact seemed to have it permanently welded to her person.

    « Great setting and a lovely old hotel. »

    Ruth was on reception when we arrived and nothing was too much trouble. She was very friendly and efficient. She told us that the Dean Valley Railway would be accessible for us (we are of limited mobility) and she even found a brochure and a map and planned our journey to avoid SATNAV issues in the area! Individual, personal customer care was a real unique selling point at this hotel. You meet in the bar before dinner where your order is taken. When the food is cooked you are then taken you to your table and your drink is taken in for you. Good old fashioned customer service! The tables were beautifully laid and the food was lovely and could not be faulted. The breakfast was excellent in quality and quantity. The guest rooms were situated behind the hotel, and, although functional and clean, they were more like small chalets. The rooms were of ample size with large, comfortable beds and the bathroom was very clean. The main hotel was accessed by a covered walk way.

    « Is it possible to fall in love with a hotel ? »

    We've stayed in this hotel many times now and each time we like it better. We've got to know the staff, who are the friendliest people. And the scenery - every time we come it's different. From the winter frosts on the lawn, the mist over the river and the smell of wood smoke to the sun streaming through the trees with lush green everywhere. We'll return, of that there is no doubt.

    « Very pleasant. »

    This little hotel was full of surprises. It almost overlooks Tintern Abbey, or rather what Good King Henry left standing, and an abandoned railway track bed that led to the local Wire Works. The whole area is steeped in history, as well as being so close to the Forest of Dean, with its fine preserved steam railway. As a base for exploration this hotel is perfect. The rooms are of ample size with large, comfortable beds, and although some may find the bathroom a tad small, they are very clean and well presented. Ironing boards and irons are standard, as is a modern tv that is just the right size. There is a well stocked bar, (try the Welsh gin!!) a bookcase full of local maps and guidebooks that the staff welcome and advise you to read. James has recaptured part of a by gone age, as you give your food order to the waiting staff and remain on the bar until your order is ready to be served. The staff then take you to your table, and if you still have a drink to finish, that is carried in for you! How decadent! If Ruth or Bethan serve you nothing is too much trouble. My group were here for 4 nights and within an hour of arriving, Ruth asked if Chef could provide Banoffee Pie for desert. He did for the next day, and well, superb doesn't come close. The food here is just wonderful. The lamb is to die for, as is the duck, the salmon and crab fishcakes, the curry and most wonderful pies. The vegetables must be locally sourced, for the carrots tasted of carrot, the swede was a proper yellow orange, and delicious leeks with excellent new potatoes. Don't plan on sticking to a diet if dining here for temptation leaps from every corner of the menu. Go on try the cheese and biscuits! The grounds are laid out well and if the weather allows there are plenty of tables set in the well kept and mature plantings. The only possible niggle that you might have is not with the hotel, but as you will be in a small rural community, there are small rural practices, one being the smallholding just the other side of the stream that runs along the side of the hotel and the flock of chickens, and one rather vocal rooster! Enjoy.......I did and would stay there again.

    « A good standard hotel »

    We stayed for two nights. The staff are very helpful and friendly. The main hotel is a little dated, the garden rooms more modern but everything is clean and comfortable. I would stay again. The breakfast was as you would expect from a hotel of this standard, a choice of basic cereals, juices and fruit and a freshly cooked full English.

    « Lovely mini break »

    Great setting and a lovely old hotel. Staff very friendly and efficient. The food was lovely and could not be faulted. The room was spacious and very comfortable. The area has a lot to offer in the way of walking and sight seeing. Would highly recommend.

    « Relaxing night »

    Lovely relaxing night spent at this hotel. Staff very professional, attentative, and friendly. Food excellent. Very comfortable stay. Would be a great place to go in the Summer. Would certainly recommend the hotel - especially to the older generation as it really seems geared towards the older age group, like ourselves.

  • 4
    « Nice Hotel »

    The hotel was very nice and full of character, set in a beautiful village. It is a shame that the hotel's guest rooms did not share the same character as that of the hotel. They were situated behind the hotel, and, although functional and clean, they were more like small chalets (without cooking facilities) than guest rooms. We have stayed in similar hotel accommodation previously, where the rooms are not part of the main hotel, but some of these rooms have been built (or refurbished) in the same style and character of the hotel. Nevertheless, we cannot fault the cleanliness of the hotel, the friendliness and attitude of the staff (as is usual with Best Western Hotels), or the excellent food in the restaurant. We had a very nice few days in this hotel and would recommend it for a short stay in this beautiful part of the country.

    « Splendid Sunday lunch in very comfortable surroundings »

    Seven of my family met up here as we do from time to time and it seems to get better and better. The choice of meats was wide and vegetarian options good The ample servings of fresh vegetables were welcome as were the extra dishes of roast potatoes, condiments etc etc. All the staff are friendly and helpful even though there was a party of 43 present. Each course was well presented and the relaxed end of the afternoon just right with mint chocs and coffee/cream or milk- all in the very reasonable charge. The building is always warm and welcoming, and retains several of the original features of this historic building. It is truly a venue I would seek out when in this part of Wales with the Benedictine Abbey within sight, St Briavel's and Chepstow Castle within 10 mins drive , a local vineyard on the village edge. Offa's Dyke long distance footpath is only 200yds away leading to the Devil's Pulpit with lovely views over the Abbey. There are countless footpaths behind the hotel well marked and leading to Llandogo - an ancient port 3 miles away where trows- flat bottomed boats delivered produce from the region to Chepstow and Bristol. Nearby is the Stella Bookshop which sells a huge range of antiquarian and local books! In fact this village has something for nearly everybody and this lovely hotel even accepts dogs. Well done Royal George!

    « Great Hotel »

    Stayed in the Best Western Royal George Hotel - Chepstow on business trip, and the Staff, Food, Service and location was great. I have stayed in many hotels and to be treated like a person rather than a number was great. I will definitely go back again.

    « Weekend Break in Tintern »

    Friendly welcoming hotel with a lovely restaurent and good food and service. Room was modern with everything that would be expected from a good quality hotel. Notably the room was warm when we arrived.

    « Come Racing at Chepstow »

    My wife and I have been coming to Chepstow races for the past three years and this time my daughter and her partner joined us. We have always stayed at the Royal George as this is an ideal base whether you enjoy horseracing or site seeing in and around Tintern. It is also ideally located for Symonds Yat and surrounding villages.

    « Terrible »

    Booked this hotel because it was dog friendly and was told over the phone they only acept well behaved dogs ! So its not really dog friendly . ! Apart from that the hotel was OK, the room OK, but the food dredfull small expensive ,tasteless , awful ,tasted like it had been cooked the day before the Welsh breakfast has got to be the worst I have ever tasted ...even though we were the only guests in hotel our small well behaved Jack Russell was not allowed to sit in the bar with us so I don't think its dog friendly at all certainly will not go back there for another vist ....

    « Accepts dogs room only no access to hotel bar etc. »

    Booked by telephone rather than internet, to make sure it was ok to stay with my dog. Got a great enthusiastic phone booking.Thought great...lovely, looked forward to staying Only on arrival was I told no dog in restaurant, I would expect this. But no food served in bar on Saturday. I could walk up the road to local pub. (I checked & walked up to pub, no car spaces available, as a filthy wet night ) Not quite what I expected have to do with my father, who was travelling with me & staying in another room. It was also his 87th BIRTHDAY. So we had nice sandwiches in my room. My breakfast also had to be taken in bedroom. National policy apparently. Hotel staff were nice. Rooms clean & warm bed comfy. So BEST WESTERN, you accept a dog in room, but no where else. Please could you make this clear on your website & when customers book ,for future customers. This would save other people from the embarrassment & trying to think what I could have done differently to make myself feel better.

    « A Comfortable Hotel »

    We stayed two nights at the Royal George and found the whole experience very pleasant. From the friendly welcome on arrival until our departure everything was very good. The room was clean with all the facilities that could be expected of a hotel of this standard. The double bed was king size and very comfortable. The food served in the restaurant for dinner was well prepared and the menu was comprehensive and not too pricey. The lounge bar area was to my taste with comfortable armchairs and sofas and a real fire in the hearth. I will certainly revisit this hotel when in Wye Valley.

    « Knowledgeable, helpful, friendly staff »

    From the time we arrived to when we left, the staff were extremely knowledgeable on the local area,helpful and polite. Hotel was clean and inviting. Food was top class with very generous portion sizes. We have already booked another stay with them.

    « Perfect Stay »

    I booked this as a night away for my daughter and her new husband after their wedding. They said it was the most perfect place to have gone. From the minute they arrived, until the minute they left, they were made to feel very special. Everyone went out of their way to make them special. All the small touches that the management and staff put in meant a lot to them.

  • 5
    « Weekend Break »

    We have stayed at this hotel on several occasions now and have always found it a very pleasant place to stay. The staff are incredibly friendly and helpful. The bar is a wonderful place to sit and relax (and have a drink, of course). We have always found the hotel to be an excellent base when attending Chepstow races.

    « Quaint and comfortable »

    A lovely old hotel in a very pretty location. The rooms ,in a separate building connected by a covered walkway, are clean and comfortable. We really enjoyed the garden setting peaceful and quiet, great nights sleep. Huge breakfast, freshly cooked and served in the small dining room. The hotel was not very busy as we visited out of season but all the staff were friendly, efficient and welcoming. We will definitely visit again. We ate one evening in the restaurant. Food was ok but not a "wow" but at £20 a head for two courses we can't expect gourmet!

    « Family friendly restaurant. »

    Took the family for plum duff Sunday 6th December, our ninth year in a row! Cannot praise them highly enough, friendly staff, great food and such a wonderful location, cannot wait to return in the new year.

    « Best of Best Western - so far!! »

    We stayed here for our annual Winter long weekend and cannot find fault with anything. The rooms were spacious and we had a huge, very comfortable bed. Our room (32) was on the ground floor of a separate block to the hotel but just a short covered walkway from the bar/reception. On arrival, we were made to feel relaxed - none of those receptionists here that make you feel you are an inconvenience in their day and don't even make eye contact whilst they deal with the telephone! We booked into the restaurant for the first night as we had been travelling all day and tired. The dinner was excellent, 3 courses and coffee for less than £20 per head. We ate in the restaurant for the next two nights because there was no point in looking for somewhere at least comparable to the hotel. Service was excellent, friendly, professional and the quality of the meals never wavered. Congrats to the chef. Breakfast was also excellent - good choice of cereals etc but of course, we had a full 'Welsh' every morning which set us up for the day. The hotel is in the beautiful Wye Valley, very close to the ethereal Tintern Abbey and Offa's Dyke. We visited Abergavenny for shopping, Chepstow and Monmouth. The men in our party played golf at Rolls of Monmouth Golf Club which they thoroughly enjoyed - especially the bacon baps before golf and then lunch afterwards. Best to book in advance. I cannot praise James and Samantha ( the owners) and all their staff enough. You were excellent and we hope to return to your hotel in the future. In fact, I know we will return. Well done to you all and many thanks for making our stay so cosy and comfortable. PS. Sorry for hogging the sofas on Sunday morning whilst the men were at golf!!!!

    « Warm friendly welcome and excellent food and value »

    We had a short break here. We received a warm welcome and were shown to our room. Although the rooms are chalet style they are warm and spacious with views across the garden. In the evening we ate In the small restaurant which was excellent value. We ordered in the lounge over a drink and then when the table and food were ready we were shown to our table, a nice touch. We really enjoyed our short break.

    « Great location and awesome staff! »

    I loved the staff and how accommodating they were! The location is a 3 minutes walk to Tintern Abbey and to the Rose and Crown pub (great food and staff). When we ate breakfast, the staff were extremely helpful in finding out what we liked/disliked. The prices for drinks were a little too pricey, which is why we went to the aforementioned pub. The bed was comfortable and parking was great. The wifi connection was pretty terrible, which we were warned about. I would go back there and would recommend!

    « Surprisingly fabulous »

    Expected just the average chain hotel - what a lovely surprise though - was absolutely fab - staff, service, drinks, food and the gorgeous comfy room with massive bed and lovely bathroom - amenities second to none - will deffo stay again - loved it!

    « Why don't TripAdvisor offer a 'good' option.... »

    ....because that's what this hotel is in my opinion. It sells itself as a mid-range 3* hotel in a nice setting and that's what you get. The room (22) was OK, but nothing special. A bit dated and I'm afraid to say a little grubby in places. That said the rate was reasonable so I didn't feel overcharged for what we got The main hotel where we ate and drank was much more welcoming. Ros and particularly Ruth offered a first class lesson in looking after the customer. A good selection of drinks were available in a cosy bar area. The restaurant as well was inviting and whilst the evening meals weren't without a few faults the overall experience was good. The breakfasts were first class, made to order and delivered hot - so much nicer than a buffet option. So, to summarise, this is an unpretentious hotel in a good area that whilst not being perfect had a rather nice charm about it and I can see why most reviews are on the positive side.

    « Nice Hotel »

    The original building is very nice and cosy. This is the reception, restaurant and bar area. The furnishings are old, but in keeping with the building and even though the carpets are a bit worn they are also in keeping with the ambiance of this part of the Hotel. The rooms are outside the main building, a 2 story extension equivalent possibly to a holiday camp in the 70/80s. Rooms are large and described as twin bedded, this means one double and one single. Windows need replacing and I would not want to stay here in winter as the buildings are chalet style, not much insulation. Bathroom is a tad small and needs some attention. Rusted pole supporting the sink for a start. Toilet roll holder almost impossible to reach unless you stand up. When we arrived the receptionist was friendly and helpful, showing us how to reach our room and telling us meal times. We booked a table for diner. There is nowhere near for eating out. Having bought a drink from the bar and ordered a main meal only with a bottle of wine and finishing our bar drinks, we made our way to the restaurant, we were stopped and asked where we were going. When we said that we wanted to go to the restaurant we were told that would not be good as our meal would not be ready yet. We understood that but wanted to sit at our table and drink some of our wine. We were eventually "allowed" to sit at our table. The food was good, though the waitress did not know about clients tasting the wine before serving it and we waited a few minutes for a bread roll. This Hotel has a captured market and the prices are high but the quality was vey tasty. Breakfast - not very efficient. Didn't even bother to ask for Soya milk as I knew they would not have it. Decided to have poached eggs in one piece of toast, the eggs were hard, so what is the point of eating hard poached eggs? Would we go back? Probably not. If you have difficulty walking, then make sure you have a ground floor chalet room. I did not see many ramps, so wheelchair users may have a problem.

    « Beautiful setting, cosy hotel »

    I stayed here for two nights and thoroughly enjoyed my stay. The hotel is perfectly situated for Tintern Abbey and within easy driving distance of Chepstow. The staff were very helpful and friendly, and there was a real village feel to the cosy lounge room where locals would come to the hotel for dinner. It's also a lovely room to sit by the fireplace on a cold evening and enjoy a drink. Dinner at the hotel was fabulous. Breakfast was also very nice. One recommendation however - I only wanted a few items from the Full Welsh breakfast menu rather than all of the hot items, but wasn't able to get extra portions of what I did like as a replacement for those I didn't want, although was still charged full price for the breakfast. Overall it was such a relaxing and peaceful stay, in older style rooms but with everything I needed. The bed was massive and was super comfortable. Being so close to the Abbey allowed for lots of photo opportunities at different times of the day which was also fantastic. And the rest of the area is also beautiful. I'd go back there in a heartbeat!

  • 5
    « A very relaxing stay. »

    This is a very nice hotel with friendly caring staff, It is situated in the most glorious countryside next to Tintern Abbey. The rooms are quiet, large and very comfortable. the food was good quality and cooked just right. I will definitely be staying here again.

    « Nice hotel in idyllic location »

    A second visit with my wife. The rooms are large, warm and very clean. Staff friendly and efficient. Generous breakfast. The location is just beautiful. View of the woods above the Wye in autumn colours was fabulous from the terrace of our room. And just a few minutes walk from the magnificent Abbey Will definitely visit again.

    « Friendly Traditional Values »

    In a delightful setting near the west bank of the Wye and a short walk from Tintern Abbey we were warmly welcomed and looked after by the most amiable group of people that staff this hotel. It was as close as one can get to being accepted to within the bosom of family as one could get. The lounge area is charming presided over by a well stocked bar and attentive staff. The rooms have a bit of a motel feel about them as all are accessed by a external route. Our room was large, airy, well appointed with a huge comfortable double bed. The en-suite had a bath with shower over and after a bit of experimentation with the temperature controls all things worked well. Breakfast was mainly a serve-you-at-the-table affair with the only effort we had to make being to get cereal and fruit juice and selecting from the menu. Definitely a place for a further visit.

    « Superb Location »

    Stayed here for a weekend recently for a family get together.The hotel is in a superb location in the Wye valley with excellent views of Tintern Abbey and the river.There are plenty of walks nearby which suit people of all ability. The rooms are well equipped but are nothing special.I did not eat in the hotel other than breakfast which was reasonable.

    « a beautiful location »

    this is a very stunning location and the gardens are really pretty. the bedroom was warm and comfortable. The staff were all very helpful and professional. the only situation that we weren't happy with was the start times of the restaurant, which was 7pm, but by the time we ate it was almost 8pm.

    « Great hotel! »

    We made a big mistake booking one night at this hotel.....we should have booked for longer. From the minute we arrived until we left the following day, it was difficult to find any fault. We had a garden room on the ground floor just a few metres walk from the main hotel building. We were warned in advance about the slow wifi but, living in Thailand, we are used to a snail pace like Internet. In fact the wifi here wasn't that slow.The room was comfortable and contained just about everything we would need. There is even a free newspaper. When we checked in, we were asked if we would be dining and, if so, at what time. It was suggested that we go to the lounge bar in advance of that time. The lounge bar is a splendid room with an excellent bar, first class service and plenty of reading matter about the local area. We certainly had no complaints about the dinner menu with the mixed grill and the welsh lamb chops highly reccommended. Service was very professional without being over formal. After a really good nights sleep, there was an excellent breakfast to set us up for the day. Make no mistake this is a very good hotel and one that we would have no hesitation in booking again.....but for longer! Good room, good staff, good chef........what more do you need?!

    « Beware of evening meal protocol »

    The hotel is in a lovely location with beautiful views. The (garden) rooms are very comfortable and clean and the staff are friendly but there are a few negative points to be made: 1) the rooms get very little natural light 2) the shower takes ages to get hot 3) the Wifi does not work properly at night 4) and this is the biggest negative: You cannot book a table in the Restaurant - everybody is told they should turn up in the Lounge Bar from 7 p.m. when they will be served drinks, their food order taken and that you will be taken through when your table is ready. What you are not told is that the above will take nearly an hour! We arrived at 7, bought drinks and were given menus. Our order was not taken till 7.25 and we were not taken through until 7.45. Our main course (we had not ordered starters) arrived at about 7.55. Also felt the food was rather bland. Had we realised it would take this long we would have gone to The Anchor (5 minute walk next to Tintern Abbey) in the first place - we went there on our second night and enjoyed an excellent meal. 5) When we made the above point when checking out to the Receptionist and told her it rather spoiled our Wedding Anniversary, she told us we should have asked to go straight through. We told her that we felt our request would have fallen on deaf ears - the man who seemed to be in charge was very firm in telling us the form and we overheard the senior waitress turning down a similar request from an elderly couple in a manner which bordered on rude! 6) the hotel's guest information folder devotes a whole page to telling guests that tips are not included in the price and that 10% or, in the case of large bills, 5% would be acceptable. We prefer to tip what we feel the service given merits.

    « Very friendly »

    We stayed for 4 nights whilst walking in the Wye Valley and visiting nearby Tintern Abbey. The staff were very friendly and helpful. The room was spacious and clean with the biggest bed I have ever seen. The food was very good. Will definitely visit again.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'autoroute M4. Prenez la sortie 1 pour rejoindre la M48 puis prenez la sortie 2. Empruntez l'A466 et traversez Tintern, jusqu'au Best Western Royal George Hotel.