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Best Western Plus Parkway Hotel,  Alton

4.5/5  - basé sur 232 notations.
1900 Homer Adams Pkwy, 62002-5607, Alton, United States - Voir la carte
+1 618 433 9900 +1 618 433 9996

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Coffre-fort
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 232 avis de voyageur
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Doté d'une situation idéale, le Best Western Plus Parkway Hotel permet d'accéder facilement aux principales attractions, restaurants et entreprises de la région. Nous sommes à proximité du parc aquatique Raging Rivers à Grafton, Illinois, de Ted's Motorcycle World - vendeur Harley Davidson®, d'Alton's Great River Road et des attractions et musées du centre-ville historique. Tony's Restaurant, Fast Eddie's Bon Air et de nombreux autres restaurants, ainsi que la galerie marchande Alton Square, le casino Argosy, Beverley Farms, Cope Plastics, la raffinerie ConocoPhillips et Olin Corp-Winchester sont également à proximité. Le personnel amical du Best Western Plus Parkway Hotel est prêt à vous assurer un séjour confortable et inoubliable. Réservez dès maintenant votre chambre dans cet hôtel d'Alton et faites des économies !

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Avis de nos clients

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Basé sur l'avis de 232 voyageurs
Certificate of Excellence
Très bon
En couple En couple 53
En famille En famille 92
Escapade entre amis Escapade entre amis 15
Professionnel Professionnel 43
Voyage solo Voyage solo 17
Rapport qualité / prix
Best Western Plus Parkway Hotel,Alton
  • 5
    « Nice new hotel! »

    Very nice new hotel. Rooms are very nice and free breakfast is a definite plus. Pool could be a little warmer. Beds were very comfortable. Close to a lot of fast food places but not too many nice restaurants.

    « Great new option in Alton/Godfrey Area »

    We had a perfect stay at the Hampton Inn. The property is the newest and nicest in town. Kelsey checked us in and upgraded us to a suite after a long day - it was so appreciated! The room was huge, tastefully decorated, and the beds/pillows were very comfortable. It was another great Hampton stay for our family. Glad to have this option on our visits to the area.

    « Brand New Hampton Inn »

    This brand new Hampton Inn was wonderful. It lives up to the brand in quality and expectations. Very nice workout room. It has a nice indoor pool. The queen beds, bedding, and pillows are very nice and standard to the Hampton Inn brand. The microwave's clock is pretty bright at night, so I had to use some paper to cover it. The hotel is near shopping, restaurants, and a US Post Office.

    « Stay was very enjoyable »

    Greeted by a man names Bill, went out of his way to make all of us vary comfortable. professional and vary personable. Family was vary happy with overall service, comfortable stay, quit rooms and of course Bill thanks

    « Great New Hampton Inn »

    Stayed one night at this new location. Great New Hampton Inn. If you are in this area strongly recommend this Hotel. I travel a lot on business and try to stay at a Hampton Inn because of the beds and rooms. Alway comfortable.

    « Good Hotel In Alton »

    We visit family in Alton once or twice a year, and usually stay here. We've tried several hotels in Alton, and overall the Parkway has given us the best value. The hotel was remodeled a few years ago and the rooms are in good repair and clean. On our most recent visit (Labor Day weekend 2016), access was a little tricky to due some road construction. The breakfast is good, with a variety of items offered.

    « Overnight business trip »

    This hotel had just opened a few days prior to my arrival. It was decorated nicely and of course everything was new. Beds were very comfortable and the breakfast was the best. The options of waffles, oatmeal, sausage, omelets, potatoes, pastries, etc was excellent. Very friendly staff also. I will stay here again if in this area.

    « Great Hotel »

    Great new hotel, very nice employees. The rooms are very clean and everything is new. The employees are very friendly. Food selection was wonderful. Great location. Great parking. Colors are welcoming.

    « just OK »

    A lot of noise, heard shower in next room. Staff was very polite and helpful. Breakfast was good, lots of chooses, breakfast area clean, staff check the availability of food items offend. Room 137 could use some repairs and updating.


    This is a very good Hotel,very clean, great location close to everything in the area.You will not find more nice and pleasant employees anywhere, very very good full breakfast. I highly recommend.The rate is very good especially with a great breakfast.

  • 5
    « Best Western Plus »

    Hotel was clean, attractive, located close to everything, good parking, well lit parking lot. Breakfast buffet was great, something for everybody. All the staff was polite and helpful I had a handicapped room and it was equipped with a roll in shower which was very helpful. The bathroom was huge, and the whole room was easy to get around in.

    « Seen better days »

    Rundown and somewhat dirty, especially in the common areas. Breakfast uneven, missing many items-juice, coffee, main menu stuff. Phone call to desk unanswered. I hope the Hampton is open the next time I need to go to Alton

    « Alton il »

    due to construction have to go though Burger King to get to. Elevator jumps and sometimes doesn't move after door closes up to a minute scary if you are nervous about elevators Breakfast even though included is not worth it . Staff was great just not enough to keep up in breakfast area with coffee, water, hot food etc. all hot food is per packaged and heated in micro wave

    « Quiet Comfortable Hotel »

    We've stayed here on two occasions while riding in the Bike MS. The rooms are attractive, the staff friendly and the rooms are quiet. Because of the rush at breakfast with many bicycle riders, the buffet was out of several items when we arrived at 8 AM and we had to wait for restocking. I also had to return twice to the front desk to get the proper code for the internet service.

    « Anniversary »

    Just a quick over night stay to celebrate our One Year Anniversary. Very clean, nice beds, friendly staff. Unfortunately, we missed breakfast. A lot of things to do in the area or within driving distance too.

    « Just for fun weekend »

    very friendly staff- very clean hotel-when a request was made, it was fulfilled in an appropriate amount of time-- was not a stuffy hotel-- very friendly and concerned in anything that would help make our stay more satisfactory

    « Excellent Service »

    Best Western, Alton Illinois is the go-to place for a visitor to this Mississippi border community. There are wonderful amenities at the hotel, great nearby restaurants such as I Hop, Panera, Applebees. The breakfast at Best Western changes each day which helps when the stay keeps me there more than one day. The staff are welcoming. The beds are comfortable. I highly recommend this hotel.

    « I'm delighted to share with you! »

    1st weekend August. If you are looking for a getaway or need to be in the Alton-STL area or, consider spending a few nights at this BW Plus in Alton, IL. Not because I grew up here--back in the day and not because it is so Sunny Year round (compared to my city of residence). Consider staying here because the people who work here help you to feel welcomed, not a bother. They like Joanna, their manager. I've stayed here for multiple visits in 2015, totaling at least 50 days in 2015-16. I've found the hotel's smoke free policy is usually respected by guests; its price point is good, too. Easily adjust the room temperature and level of (sun) light. Sleep on the king sized beds and try to get out of bed in the morning. I dare you to not to covet them. Choose the order: Treat yourself to great shower and the breakfast buffet's delicious hot foods you know are not supposed to have Every day of your life. Smell & drink the coffee. Sip tea, herbal or caffeinated hot or on ice. Discover several department stores, plus a mall all very close for last minute buys or a spree. Grocery stores holding my dark chocolate, restaurants*, & more within 1-2 mi., starting right across the street! The mini fridge kept my oranges and extra water cold. *For the last year or so, we've had the best dinners and snacks at 4204 Main St. Brewing Co. -sandwiched between a side of the mall and a seafood restaurant chain- 2 short blocks away from the hotel. When you come back to the hotel, Relax on the firm or soft lobby furniture or on the firm, cushiony K-sized bed?ER, furniture in your room. I see & hear nice things about the outdoor pool, but it's not my thing. This hotel can be your home away from home, too. I usually hate to leave and go back to reality. I think Parking was a bit tight due to construction in the back, but that should clear up by Nov 1. jp

    « Decent Hotel- but soon to have competition. »

    I just spent one night at the hotel. The hotel is easy to locate and offers free parking. There are many restaurants nearby. Check-in was complicated in that my room was not available. She offered me a down graded room at the same price that was ready. Since I was eager to get settled in and take care of some business, I took the smaller room. The front desk staff was able to provide directions to where I was needing to work the next day. However, when asking for a recommendation for dinner she insisted that I try one specific restaurant. She was so insistent, until I asked her if she owned the restaurant. The room is spacious enough with a king bed, computer desk and chair. There was also a microwave in the room. The bathroom was very small, requiring the door to be shut if you wanted to use the bathroom. The mattress was a little worn and hard. However, there were ample pillows. The hallway and room smells like cigarette smoke. I am assuming some rooms must be for smokers. The breakfast is your basic free breakfast. A couple of hot items and mainly cold items. Currently there is little competition for this hotel. The owners of this hotel is building a Hampton right behind this hotel and I suspect once it is build this hotel will suffer.

    « reunion »

    Check in was very quick and easy. Lots of place to eat near by and easy to get to. Free breakfast was the typical free breakfast, waffles, sweet rolls, ect. Room was clean and the Ac worked well. There is road construction near and had to watch getting into parking lot

  • 1
    « Hotel Needs Upgrades »

    Our bathroom door would not shut. Looks like they replaced the door recently with a wooden door that did not fit. Walls need painting. Electrical outlets were loose. Had to be very careful unplugging cord from outlet. Water pressure was bad in the room. Hotel staff was nice and friendly and the lobby was nice. The rest of the hotel needs an overhall.

    « Didn't honor the pre-paid reservation! »

    Reserved 2 Queen beds, only had 1 King on arrival at 3am - for 3 adults! No other option than to stay there that night. Manager was never available and after we left would not return any of my 6 phone calls. Any credit for lack of service was up for discussion, but the total lack of concern for a customer who paid in full is another matter entirely. This Management is incompetent and rude! Beware of paying in full ahead of time - there is no good option for compensation other than to contest the credit card charge.

    « Overall good. »

    A nice hotel for the price and in market with limited choices. Came into town for family reunion. Staff is friendly and professional but unpolished at times. Free breakfast is adequate. Kids like the pool. Rooms clean. . The rating could easily be a 5 by paying attention to the little details. Will come back.

    « We were very pleased with our accommodations »

    A friend and I stayed at the Best Western for one night while exploring this area of Illinois. I selected this hotel based on the positive reviews, the price and the fact that the breakfast was included in the price. Check-in was very smooth, the man that helped me with check-in was courteous and very helpful. I always appreciate a friendly, helpful person when arriving at a hotel after a long day of travel. The hotel decor was clean and modern and the rooms were very tastefully decorated and clean as well. Our only suggestion would be that the tables in the breakfast area be wiped down a bit more often between diners. The eating area was basically clean but we did switch tables until we found one that was totally clean. Aside from that we really enjoyed our stay and every employee that we encountered was friendly and helpful. We'll definitely be back!

    « OK but not fabulous, please forward to Corporate OFFICE »

    There are very few lodging options in this area and having stayed at most, this is the best deal for the money. We stayed multiple days so we got the multi-day discount which is better than the AARP or any other discount available. Also joined their "club" to get perks but have seen no perks despite having thousands of points. The room is larger than the hotel next door and there is an entry lobby seating area and TV with coffee which is nice. Free breakfast is typical with the desk clerk also in charge of refilling the various food stations. When I arrived for breakfast there were about 10-15 people milling around looking at empty milk, yogurt, cereal and hot food stations. When the desk clerk arrived (between checking out guests and answering the phone) he brought 2 milks. There has been a serious problem with many hotels I have stayed at with having the Desk Clerk refill the breakfast stations. The lady who prepared the eggs, sausage and put the rest of the food out only worked until 8:00 so it's not her fault there was a lack of food. This is a SYSTEMIC problem that is figured into how the hotel chain is administered. I would really like Best Western to address this at the CORPORATE LEVEL. People pay your extra fees - the full room rate is $104.00 and I bet people pay that thinking they are getting more for their money than the place next door. If you are going to say you provide a good or service then provide it. It costs you nothing to have milk in the coolers except it is there for people when they want it, instead of creating shortages so people do not use it. Get it together Best Western Plus Corporate. The staff was professional, friendly and responsive. KUDOS to the people that made our stay enjoyable.

    « Nice hotel at reasonable rates »

    I typically avoid Best Western but this hotel is very nice and have stayed there a couple times while working in the area. I plan to stay there again if in the area. Parking can be a little problematic since a new hotel is going up immediately behind the BWP but it isn't too hard. I have stayed at this property a couple of times and have always found it to be clean quiet and comfortable. It can be hard to find the property entrance due to construction in the area. You usually enter thru the parking lot of an adjacent Burger King but when we arrived the last time, we had to go down to the next intersection (HomeDepot) and come in on a back street due to the cross street being blocked by road construction.

    « Clean and great price »

    This hotel was actually great. The location worked well for us and the price was very reasonable. The rooms were super clean, the breakfast was great and the staff friendly and helpful. The bed pillows were small but plentiful; the mattress was good. A safe bet if you are going to be in Alton, IL or close to it.

    « 1st Visit »

    The staff was very friendly and helpful. There was a variety of food for breakfast each day that we stayed there. The room was clean and quiet. We asked for and got a room on the first floor so it would be easier for my husband to go out and be able to smoke his cigarettes.

    « Housekeeping "Forgot to schedule your room" »

    We were in town to visit my husband's family and paid to stay for three nights. First night uneventful - comfortable, clean, good coffee. We would have preferred two queens and a pull out sofa bed but they said they did not have them in their facility. We were gone all day the next day and returned to our room after 4 pm and the room had not been cleaned. No one had been in the room - not to pick up dirty linen, vacuum, make beds, empty trash, nothing. I called the front desk and was told housekeeping had gone for the day and I was welcome to come down and get clean towels and anything else I needed. So I asked, to clarify, I paid you $150 per day for a room and you want me to clean it? And she said, "Yes. Housekeeping forgot to schedule your room as occupied and they are gone". My husband discussed this with the desk manager, the Hotel Manager never returned our call, and we checked out. We opted to deal with American Express as the Best Western front desk manager was unable to answer any questions or offer any options for dealing with their complete lack of customer service and she was unable to reach the General Manager for assistance.

    « Nice four day stay »

    I think the service at this hotel was among the best we have received anywhere. The room was immaculately clean and the desk people were as helpful as I've found at 5 star hotels. It was very hot during the stay -- 99 degrees on 2 of the 4 days -- but the air conditioning was up to the challenge and the hotel had a decent outside shampoo. I would recommend the hotel to anyone who is visiting the north St Louis suburbs. If you have a chance check out some of the riverside restaurants along the Mississippi north of town. Beautiful views and good food.

  • 5
    « Best Western, Alton IL »

    No surprises and no disappointments. Helpful staff: phone reservations for multiple rooms went smoothly, and we got the help we needed while we were there. Rooms were ready and clean when we arrived, and beds were comfortable. Quite: no noticeable traffic noise from our room. Didn't try the breakfast, but it looked as good as any free breakfast at most hotels. Overall, very good value for a hotel.

    « Nice stay »

    This hotel has fine service and is a bargain for the cost. It was handy for our visit to see family, with fine amenities and a good location. Alton is a nice and attractive town. We would stay there again. Thanks for a nice trip.

    « Pleasant stay »

    We use this hotel when visiting family. My wife has asthma and the rooms here don't cause her problems. The hotel staff has always been helpful and professional. The breakfast is good and of consistent quality (not the best and not the worst). The exercise room works for us and has not been crowded. The water conserving faucets are slightly annoying to use. Overall, this is a nice place to stay.

    « Pleasant Stay on the Parkway »

    This hotel is the newest in town (although one is opening up behind it by the end of the year). The lobby has a nice living room feel with a fireplace. The dining area with the free hot breakfast is nice. There is a nice pool that is positioned in the front of the hotel, and the rooms were comfy too. I received a handicapped room, although I am not. This may be due to my late arrival. However, the refrigerator, microwave, and sanitized remote control :) were a plus.

    « Very Clean and Quiet »

    I stayed here cause my 20 Year Class Reunion was in town. It was a great hotel, clean, quiet, good breakfast and easy parking. I would recommend it to others that need to stay in Alton, IL. The price was a tad bit high for an Alton, IL hotel but its still a nice place to stay.

    « Better than expected »

    Room was clean. Nice couch and chair with ottoman. Air conditioner blew right on desk chair. Continuous fan option did not work. Construction behind building. Breakfast was good. Price was reasonable. Get rid of the brown blankets that are double wrapped and get something new and fresh. Close to restaurants and shopping. Had outdoor pool that wasn't advertised. Use the pool towels--they are more absorbent than the room towels.

    « Easy improvements »

    Checked in hotel and was met with a front desk girl that seemed put out doing her job. Hotel was clean, and all the cleaning staff were nice, but the gangsta music coming from their phones in their pockets was less than desirable. Guess I just do not want to hear it and it's unprofessional. Not bad rates and not bad for Alton. Small improvements in customer service would rate his way higher.

    « Clean Hotel »

    Check in was fast and easy as well as check out. Nice stay! Very easy to get around to places such as shopping and restaurants. Close to St. Louis, only about a half hour drive. Would recommend this hotel to others.

    « Very nice for the price »

    The room was very clean, the front desk very friendly and the breakfast was tasty! The beds were comfortable and the channel selection on the TV was fantastic! As far as I'm concerned, not much else to be concerned about!

    « Visis to Alton »

    This hotel has a fantastic location near shopping, resturants(fast Food) right off fwy. the staff was very helpful in finding sites and restaurants and location of University. So glad we had fresh coffee in the lobby during the storm

  • 3
    « clean motel »

    This motel is located next to a burger king and in front of a construction zone. The staff was very friendly. Room was very clean, however, the door didn't fit correctly, light and noises from hallway filtered into our room. Our room faced the burger king drive through. we could hear the speakers very clearly. Breakfast on weekdays did not have meats or eggs.

    « Great Hotel with a great price »

    The hotel was clean. The staff was friendly. The breakfast was clean. The beds were comfortable. We stay in hotels all year long with our softball team. The value of this hotel is excellent. We would definitely stay again.

    « Nice stay »

    The staff at front desk was very helpful and nice. Our room was clean and comfortable. The only problem was getting to the hotel. There is construction going on in the area and was a little confusing getting in parking lot.

    « Clean and reasonable »

    Myself, my daughter and my mom stayed here for one night to be close to my daughter's volleyball tournament in a nearby town. The positives are that the hotel was very clean, the staff was nice, the price was right (only $100 with tax), and they offered a free basic breakfast. The negatives are that the property is old, the beds were very firm, and there was a weird musty smell in the room. That being said, it was fine for staying one night or even two, but I would not want to stay for longer than that.

    « Business Trip »

    I enjoyed my stay at the Best Western. It was hard to access the lobby entrance because of construction around the hotel. There should have been signage to assist people to get in. Other than that I enjoyed the town of Alton and my hotel staff.

    « Alton Best Western is great »

    Alton Best Western Plus is exceptional, very clean and a great hotel. wi fi is spot on, breakfast is decent and staff is very professional and the hotel is great. pool is clean and the rooms are clean and have great extras, refrigerator is good, tv and comfort and décor is just great.

    « Friendly staff »

    We stayed here for four nights recently and enjoyed the stay. Samantha, the evening desk person was very nice and helpful. The room was clean, quiet, comfortable. The only glitch was that we put the little door knob sign on our door as we left for the day. The sign to "Please make up room". The back side of the sign says " Do not disturb". I guess housekeeping didn't look too carefully because we got back in the evening to the room just as we left it with dirty towels and full trashcan and no toilet paper. A note was left under the door: "We honored your request to not disturb you. Housekeeping is gone for the day....". Samantha at the desk brought us what we needed. She was great. We will stay here again.

    « My stay at Bestwestern »

    What can I say, the place was very clean and well maintained. I travel A LOT for work. the entire staff made me feel like I was family. For the price you can't beat it..... If there was a complaint it was the entrance. You had to go through Burger King to get in. They are building a new Hampton next door and when that is complete there will be a better way in.

    « family visit made very warm and comfy »

    Hotel personnel very nice and professional. Breakfast one of the best we have had, for a free hotel type. Hotel in general a little old, but updated nicely. Unfortunately, only small outdoor pool, so cannot recommend for families with children, or adults that would like to indulge, when weather not suitable. All in all a very pleasant stay, very quiet, comfortable rooms. And again, staff amazing!

    « only one bad egg works there »

    Hotel was clean. Service was good. Bill was wonderful! One blonde VERY crabby girl worked 2nd shift. Breakfast was typical. Saturday night, the town shuts down at 11pm. We wanted pizza and the only place available was Papa Johns.

  • 4
    « Great place, great price! »

    Great place that is super clean and the price is right! The employees here are attentive to your needs and are very friendly. You can't go wrong staying here. Enter through the Burger King parking lot and you are there!

    « Bed bugs in bed »

    I was laying in bed when I notice something crawling on my pillow. I picked it up it started to suck my blood. I opened up the pillow cover to discover another. I have pictures. The white picture is pillow with bed bug on it.

    « Our stay »

    When we checked in the lobby was tastefully decorated and clean. The staff was friendly. The room was in need of updating. We had difficulty with the printer not working in the business center. An employee tried to fix it but could not. During the night our toilet stopped working, it would not flush. We informed the desk but no one came to fix it. We were told when we checked out that they waited for us to leave. Breakfast was ok, but they kept running out of food and plates. The employee could not keep up with the demand even though there were not that many people there. I would not recommend this hotel for the price.

    « worth the money »

    This was a very nice stay. The rooms were clean, the service was friendly, the price was reasonable. The breakfast selections were very good. The beds were extremely comfortable. The wi-fi left a little to be desired.


    went up to alton Illinois for a short weekend trip to visit friends. stayed at the best western hotel off of homers parkway. very clean room, excellent bed and bathroom. the free breakfast was more than just cereal. this one had egg omletts, bacon, biscuits and gravy, waffles, rolls, toast, cereal, fruit and it all tasted great. staff at front desk was very fast and very friendly. I definently will stay here again

    « Flawless stay »

    First stay at a Best Western hotel. The room and bath were very clean, everything worked great. The beds were comfortable. All the front desk staff we encountered were very friendly. Even the staff we passed in the halls were friendly and accommodating. We enjoyed the breakfast, which was better than many of the quick, free breakfasts at other small hotels. We would definitely stay here again.

    « Great stay at Best Western »

    Great value for money. Clean rooms and common areas, breakfast included in the price. I came to see family over the Christmas holidays, and the lobby/breakfast area were both nicely decorated. Lobby has a homey feel. Staff was very friendly, from front desk to the cleaning staff. Room was tidy, everything in good repair. Bathroom clean and nicely stocked. One slight issue - cable TV had screen static. This happened in other rooms as well.

    « Hidden Gem of a Hotel »

    We frequently travel with our dog and find this hotel to be an excellent provider of services. They even have a Walking Area and provide bags! And frankly, even if we didn't have the dog with us, we WOULD stay here because of the friendliness of the staff, the ease of getting in and out of the hotel area, the close amenities, and overall quality of the hotel.

    « A Very Pleasant Stay »

    We were welcomed by a young lady that was very pleasant, congenial, well groomed and was helpful throughout our stay. The Housekeeping staff was also very caring, congenial and helpful. Everyone we encountered seemed to like their jobs and truly be interested in all of our needs. We appreciated the cleanliness and the obvious interest being given this facility: new carpets, paint, updates to the breakfast area including the neat way it was maintained and furnished.

    « Pleasant stay »

    We enjoyed our 2 day stay. The check in was quick and the room was very comfortable. Although I did not request a handicap room, we were assigned one because I use a cane. I though that was very thoughtful and observant of the desk clerk. Breakfast was typical fare, but good. Will stay there again in a few days.

  • 5
    « Great Experience »

    I had a great experience staying at the Best Western Plus...Prices were beyond reasonable...the staff was as accomodating as they could be...exceeded my expectations. The only reason my sleep quality is marked as average is because i was there for work and they had me working night shift...not the fault of the hotel or the staff.

    « Not Too Far From St. Louis »

    If you're visiting the St. Louis area and don't mind travelling a bit to get into the city, Alton is a good location and the Best Western is a great choice for your hotel. The hotel is 5 minutes from downtown Alton, right on the Mississippi. Our room was comfortable and quiet, bathroom was clean. Breakfast was good. One hint is right now the hotel is expanding and the only way to get into the hotel parking lot is through the front of the Burger King parking lot. Don't go through the back of the Burger King, or you'll end up in the drive up lane.

    « Nice quick stay »

    Stayed in town for a wedding and was very pleased with the location of this hotel. Easy access to St. Louis and Grafton. Close to several restaurants and stores. The rooms were well kept and the staff was very pleasant. The nonsmoking room was actually nonsmoking, which you think would be a given, but isn't. Pleasantly surprised with this hotel.

    « Quick overnight stay »

    Overall this hotel is good. Housekeeping needs to pay a bit more attention to detail when vacuuming and to check the coffee maker for used pods, but everything else was just fine. Breakfast was as expected although a bit more of fresh fruit would have been nice. Breakfast area was clean and attendant very nice.

    « Very accommodating »

    We had four couples and four rooms. They put us all together on the same floor. The rooms were clean and spacious. The staff was extremely friendly and helpful. We stayed during our trip to participate in the border wars triathlon. After the race we were all too tired to go to dinner and they were going to allow us to order in and eat in the board room so we could all share a meal and talk about the race. Well, we ended up going out after all, but the offer was very thoughtful!

    « Medical Visit »

    I had a doctor's appointment, for a condition I have. I am unemployable due to that condition, and finances are low for me. I needed a special medical rate. Samantha went out of her way, and phoned Joanna late in the evening in an effort tom try to help me. Thank God things worked out.

    « My Favorite Place to Stay »

    This Best Western Hotel is my favorite place to stay when travelling, espeacially for last minute travel. The Breakfast is quality, hot, fresh. The hotel staff is friendly. The rooms are nice and clean.The location is excellent.

    « Good experience »

    The hotel was great, very clean, friendly staff and breakfast was good. The only complaint I have is that the doors have no sound barrier at all. A couple down the hall from us was holding a conversation outside their doors and it sounded as if they were in our room. We could hear everyone walk by. The door slam very fast and hard behind you which woke our kids up at night when someone on the floor did it and it was concerning that they could slam on little fingers very easily. Other than the doors, everyone was great!

    « Nice Place »

    This is a nice hotel but a bit hard to figure out how to get to. You have to go through the Burger King parking lot to get to the front of the hotel. Nice room and very nice staff. Only bad thing I can say is that we are travelling with our dog and we had a room on the second floor at the end of the hall. A bit hard to take him out.....and he wasn't crazy about the elevator. Breakfast was very nice, even had burritos that I really enjoyed as something different. Staff was as nice as could be.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'ouest. Prenez la 270 East vers la 367 North. Suivez la 367 jusqu'à ce qu'elle devienne la 67. Tournez à gauche sur la Route 67 North (Landmarks Boulevard). Tournez à droite sur Alton Square Mall Drive. Prenez la deuxième rue à droite, Homer Adams Parkway. Passez deux feux et tournez à gauche sur Golf Road vers le Best Western Plus Parkway Hotel.

Depuis : l'est. Prenez la 270 West vers la 255 North, Wood River. Prenez la sortie 10 (Alton/Bethalto) et serrez à gauche tout en suivant la 140 West puis tournez sur la Route 3 et continuez sur 5 kilomètres. Tournez à gauche sur Golf Road vers le Best Western Plus Parkway Hotel.


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