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Best Western Hotel Shenandoah Inn, Newnan

620 Highway 34 E, 30265-1007, Newnan, United States - Ver en un mapa
Best Western Shenandoah Inn - Vista Exterior El Best Western Shenandoah Inn se encuentra en el centro de Newnan. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Disfrute de la cálida hospitalidad del Best Western® Shenandoah Inn. Nuestro hotel goza de una estratégica ubicación en el corazón del distrito empresarial y de ocio de Newnan, en la salida 47 de la carretera interestatal 85. En las proximidades se encuentra el centro histórico de Newnan, que alberga una amplia variedad de casas anteriores a la guerra y que es hogar de gente tan conocida como la leyenda de la música Country Alan Jackson, la difunta Minnie Pearl y el autor Lewis Grizzard. Los cineastas también disfrutan el área. En nuestros bellos alrededores se rodaron películas de Hollywood tan emblemáticas como "Tomates verdes fritos" y "Paseando a Miss Daisy". Esta zona ha albergado igualmente el rodaje de la serie "The Walking Dead". El Best Western® Shenandoah Inn es un hotel que cuenta con una hermosa decoración, una cómoda distribución en dos plantas exteriores y habitaciones con una cama de matrimonio extragrande o dos camas de matrimonio grandes. Aquí encontrará una completa gama de servicios e instalaciones entre los que se incluyen llamadas locales gratuitas, acceso gratuito a Internet, televisores con pantalla plana de 37 pulgadas con HBO®, cafetera, tetera, plancha con tabla de planchar, secador de pelo, microondas y nevera en todas las habitaciones. Tenemos un gimnasio completamente equipado y una piscina grande al aire libre de temporada. Para comenzar la mañana, le ofrecemos un desayuno continental gratuito o, si desea algo aún más contundente, podrá encontrar un IHOP junto al hotel. Escape del tráfico y de la congestión de Atlanta pero alójese en un enclave lo suficientemente cercano como para disfrutar de todas las atracciones locales. Nuestro hotel se ubica a 30 minutos en auto del centro de Atlanta con un fácil accesodesde la carretera interestatal 85. Esperamos que venga pronto a visitarnos al Best Western® Shenandoah Inn. Venga a ver por qué nuestros huéspedes nos llaman su "casa lejos de casa" en la "Ciudad de los hogares". Disfrute de su estancia en nuestro hotel.

Best Western

Hotel Shenandoah Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Desayuno continental
    Desayuno continental
  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2016
Basado en la opinión de 239 huéspedes
NOTA EMITIDA
Excelente
94
Muy bueno
78
Normal
47
Malo
13
Pésimo
7
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
19
De negocios De negocios
44
En familia En familia
97
En pareja En pareja
47
En solitario En solitario
19
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Nice place for the price"

5
josephz749, Kingston, Pennsylvania 25/10/2019

Overall a clean, comfortable room. We were here during the renovation, so we encountered a few minor inconveniences. Initially had to park on the opposite side of the hotel from our room. But when we returned from dinner, that was cleared up. Pet friendly with a fee, but since our destination was not, we didn't bring our dog.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! We hope to see you one your return!

"Mikepcola"

5
User 19/10/2019

Great Room and Breakfast. Only 1 problem was with the curtain in the room I could not get it to close. But I had a sheer curtain that was good. Quick check in and quick checkout., Staff very friendly and helpful @ the front desk.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! We do have a set of curtains between the sheer and decorative drapes. That has been an issue with guests not being able to see them so we are now keeping those half closed to make it easier! I'm glad our staff met your expectations! We hope to see you on your return!

"Best Western"

5
worleynanc, Abingdon, Virginia 10/10/2019

They have went over and beyond for us. Great Food! Loves animals. Clean and friendly housekeeper! Love this place. We drive 1000 miles and stay here. I do wish they had music in the fitness room and kept cooler!

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! I'm so glad you love it here! We are getting the unit replaced in the fitness room ! Ill see what I can do about music! See you on your return!

"Excellent night;s stay"

5
jhenders0n79, Bethlehem, Georgia 27/09/2019

Clean, comfortable room. Fresh smell and no outside noise. Good breakfast selection. My wife is handicapped so they gave me a room just feet away from the handicapped parking. Excellent value and only a couple miles away from my appointment.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much! I'm so glad you enjoyed your stay.

"Great location"

4
User 25/09/2019

Stayed here while visiting Atlanta, older style hotel, but fresh and like new. Clean, friendly staff, great location. Would stay here again while traveling that way. Fresh breakfast, and comfy beds, clean rooms. Enjoyed the stay.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much! I am so glad you enjoyed your stay! See you on your next visit!

"Nicely Upgraded"

5
Jim T, Reedsport, Oregon 21/09/2019

This is an older hotel but has been upgraded nicely and the beds are comfortable. The breakfast was served on china plates an metal ware. Location is handy access to the interstate hwy. I would return to this hotel again.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much! I'm so glad you enjoyed our breakfast and items used! We hope to see you on your return!

"Great Establishment"

5
User 30/07/2019

This hotel is by far the nicest hotel in Newnan. The recent renovation makes the rooms feel very classy and trendy yet suttle. They really do have luxurious rooms. The staff is very professional and friendly. They pull out all stops to make sure your stay is as pleasurable as possible. The check in/out procedure is very simple and quick The breakfast is very good with more options on the buffet than any other similar option. The parking lot is lit well at night and and you feel that you and your vehicle are safe and secure. Anytime I need a room in Newnan this will be my go to for stay.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! I'm so glad we meet your expectations and you feel comfortable here! We hope to see you again!

"Excellent"

5
User 08/07/2019

You walked into the room and the first thing that came to mind was 'fresh'. Sheets and towels were soft and smelled so fresh. Friendly staff. Excellent hot breakfast menu and staff. Easy access to local eateries and shops. Thank you.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! We are trying hard to raise the bar and I'm so glad we met your expectations! We hope to see you on your next visit!

"Newnan Wedding"

5
User 29/05/2019

Very nice place to stay, clean, comfortable and quiet. The front desk staff was helpful. Lots of restaurants, shopping in the area, close to I-85. I would stay again. Only negative side is that the pool was not open yet. The temps where in the 90's outside. Bonus points for the IHOP next door!

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your rating! I'm glad you were pleased with your visit and that our staff was helpful! We opened the pool Memorial Day so you just missed it. We appreciate your business and hope to see you on your return! Come enjoy the pool before the fall! -Melanie Ayers

"Good place to crash."

4
User 28/05/2019

Rooms are clean and up to date. The two ladies that I interacted with were exactly what you would expect when you think "Southern hospitality" lots of places to shop and eat right across the street. I'll be back for sure.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! I'm so glad to here you were pleased with our staff and location. We look forward to seeing you on your return! Melanie Ayers

"Newnan trip"

5
User 27/05/2019

Excellent stay at fine motel. Currently being updated. Motel close to many restaurants. We found the staff to be very pleasant and the room was located in a quiet part of the motel. The breakfast had a good variety of foods available.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your feedback! We are so glad you enjoyed your stay! We are working on improvements and great customer service so I am happy our staff was great for you. We hope to see you again! Melanie Ayers

"It okay "

3
830ricks, Wilmington, North Carolina 21/05/2019

Holiday Express was full so went here and saved $40. This place is undergoing renovation so not sure what will change. Hopefully the mattresses. Otherwise it's fine; clean, good breakfast. And I like that non-plastic plates and utensils are offered. Nice people.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your response. We are updating several things and replacing the tubs with showers at this stage! I'm glad you enjoyed our breakfast and hope to see you on your return! Melanie Ayers

"Great place to stay"

5
Florrie T, Lafayette, United States 18/05/2019

This Best Western in Newnan Georgia is very impressive. The rooms are clean and the breakfast selection impressive. Very easy access from the interstate so good for travel. Would go back if I were in the area.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! I'm really glad you enjoyed your stay with us! So glad you loved our breakfast and hope to see you on your return! Melanie Ayers

""BEST" Found GEM!!"

5
User 24/04/2019

I stayed at this "Gem" 4/14-4/16, 2019!! It was reasonably priced, clean, and the bed was very comfortable. I really want to commend the entire staff for being very kind, caring, and helpful. If you need a place to stay...please check out the "BEST Gem in Newnan, GA, i am glad I did. This will be my go to hotel from now on!!

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! We are doing our best to raise the bar in all areas and I appreciate your feed back! Hope to see you on your return!

"Super Happy!"

5
User 23/04/2019

Melanie Ayers at this location was FANTASTIC!!! I've never experienced such wonderful customer service! We stayed for 3 days because it was so easy. She made sure we were very comfortable and checked on us more than just the initial check in. I will recommend her to anyone I know! (:

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your feedback! I hope to see you on your return!

"Great motel."

5
User 08/04/2019

Staff was friendly and helpful. Room was fresh and clean. Walking distance from restaurants and shopping. All amenities I look for were there like fitness room and laundry as well as a jacuzzi room. PERFECT!!

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! I am so glad you enjoyed your stay and really appreciate you taking the time to share! I hope we get to see you on your next visit!

"Wonderful Stay in Newnan GA Area"

5
User 01/04/2019

Have stayed at this property several times thru the years. Centrally located near shops restaurants and I 85. Always helpful efficient staff, clean rooms, nice business area for printing and faxing. Wonderful breakfast variety.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for your review! I'm glad you have stayed with us several time and hope you choose to return the next time you're in town! I really appreciate you taking the time to share!

"Best Hotel in Newnan Area"

5
Golf3521, Clearwater, Florida 21/03/2019

This Hotel is The Best in the Area, Including all other hotels. The Staff at all levels will go above and beyond what you ask of them. The Roos are Great with Flat Screen TV's and WIFI is super fast. The Bath Rooms, and shower area, are EXTREAMLY SUPER clean with more than enough towels, Plus if you need a few more all you have to do is ask. This Hotel is GREAT if your traveling with your fur baby THIS Hotel is Completely Super Pet Friendly. The Morning Breakfast Area is like a mini restaurant. The menu is GREAT and its open every day. This Place has all the things you need and the staff goes well out of there way to make sure your happy with their service. You WILL NOT be sorry making this your choice of a place to stay. Checking in and out are fast and very convenient. Last but not least but important The Rates are GREAT !!!!!!! Trust Me I have stayed other hotels in area, This is the Best Choice in Area. You will not be sorry.

BWNewnanGA, General Manager at Best Western Shenandoah Inn, responded to this review
WOW!! I am so excited to see a review such as this! I'm very glad you enjoy us here and we appreciate you and your feedback! Hope to see you on your return!

"Ok, but not great, HARD beds!"

3
Jacqueline J, Keystone, United States 19/02/2019

Hotel staff was friendly, beds were very hard. On a two night stay the housekeeping staff dropped off shampoos and left, didn't make beds or even dust mop the floor. Breakfast was typical with a nice selection of fruit and pastries. I went down at 8am on Saturday and 2 of 3 hot items were empty. Breakfast is 7 to 10:30 on the weekends. Checkout staff was pleasant. She did tell me that several other folks checking out told her the beds were hard too!

"Good and clean. "

4
AnitaP73, Montgomery, Texas 09/01/2019

I was quite relieved to find the room nice and tidy. Hate dirty hotels! There was plenty of space for me and my sister. The clerks were very nice especially since we had crazy hours to fly in and out.

"Hit or Miss"

3
AmberAlert4, Athens, Georgia 17/12/2018

We stayed here back in November and loved the room and service we had then, so we decided to come back again this visit. Much different experience this time! To start with, we had booked a king room, but when we got there (admittedly we arrived very late at night, but had called in advance to say when we were coming), they gave us a room with two queen beds. I immediately called the desk to ask about the error, and the girl said, “We were oversold for the room type you booked, but we can give you a discount for it or I can double check to make sure we don't have any more available.” That doesn't make any sense...if you had some available, you should've given us what we booked. So since we were so tired, we just took the queen room and the discount. The next morning, I went to the desk to ask what sort of discount we received. The lady said we were given the military rate. Um? My husband is military, so the military rate was what we had already booked to start with. The lady was just like, “Oh, well that's all we can do.” So needless to say, we didn't get the room we booked due to their error, and they didn't care to do anything about it. Aside from that issue, the room was okay. Standard room with the usual touches...mildewy bathroom ceilings, bug floating in the toilet, loud AC unit. As a longtime rewards member for BW, I expected more from this location.

"Very nice place to stay"

5
Robert A, Clarksville, Tennessee, United States 21/11/2018

Travelled to Newnan to attend a funeral service. Made reservations on line with no problem. Desk clerk was very friendly and helpful. Made check-in enjoyable and he made you feel welcome. Breakfast was outstanding. Eggs, sausage, biscuits & gravy, waffles etc. Kitchen master kept everything filled and hot. Would definitely stay here again.

"Excellent stay - 3rd year in a row"

5
gtmadore, Ottawa, ON 07/11/2018

My husband I spent two nights at the Best Western Shenandoah Inn in late October. And once again, we absolutely loved every moment of our stay. The room was immaculate and freshly renovated from our previous stay - the bed was comfortable and the generous continental breakfast was delicious and fresh. My only complaint is that our neighbor held extremely loud phone calls throughout the night - but this was an issue with him and not the Inn.

"Best Western Newnan,Ga"

4
dnutwell, Milton, Florida 17/09/2018

Was not impressed with the Guy at check in and checkout.Did not really know what to do or very helpful.I hope with more training he will do better.He insisted we pay for our room at check in and checkout,even though they had already been paid for!!

KaraH734, General Manager at Best Western Shenandoah Inn, responded to this review
I am so sorry to hear that we did not exceed your expectations for this stay. Please come back and give us another chance! I will give you 20% off of your room. Just call and ask to speak with Kara. Sincerely, Kara Heninger GM

"newnan"

3
ralpha245, Moneta, United States 15/09/2018

Motel was average at best. Food at breakfast was cold. HVAC system was exceptionally noisy and waste removal emptied motel dumpsters at 4:15 A.M. Could smell strong odor of cigarette smoke once outside of room. Noguide provided for in room TV so no way to tell which channels were available. Would not revisit this motel.

KaraH734, General Manager at Best Western Shenandoah Inn, responded to this review
I am so sorry to hear that your experience here was not enjoyable. I would like to invite you to stay with us again at a 25% discount. Sincerely, Kara Heninger GM

"Nice, little hotel"

2
Barbara R. W, Noblesville.Indiana, United States 18/08/2018

Cute little hotel, convenient to location needed. Staff is friendly, personable, helpful, and have a sense of humor. Rooms are a decent size (bathrooms are small), and clean, with comfortable beds and nice bedding. Whole property is pet friendly, but there were no signs of a pet being in the room before us. No smell, no fur, no debris. There is no carpeting on the floor, which made us more comfortable about walking barefoot.. Did not make breakfast, but did meet Sam afterwards, while checking out. Lovely, friendly person, as are most of the staff I had contact with. They are still working on the hotel to make it even more animal friendly. Will definitely stay again if we are in the area. This is not a high end, luxury hotel, but a middle class, blue collar lodging, staffed and used by good, honest friendly people. You wont go wrong staying here.

Kara H, General Manager at Best Western Shenandoah Inn, responded to this review
Your business is very important to us and we value your feedback. We are so happy that you enjoyed your stay! We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 770-304-9700. Thank you again for staying with us and we look forward to you staying with us again Sincerely, Kara Heninger General Manager Best Western Shenandoah Inn

"Family vacay"

4
User 23/07/2018

I will be returning to the Best Western n Newnan, Ga, again on my next visit see my grandkids. The staff was very helpful upon my check in and stay while at the facility. Only issue was people smoking outside their rooms and smoke brought into my room through ac unit.

Kara H, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you for taking the time to review your stay! We are currently working on a smoking section at our property which will detour the smoking near rooms. I'm please to her that everyone treated you amazing and i hope to see you again soon! Kara Heninger Best Western GM

"The Most Important Meal of the Day by SAM"

5
LovinLifeLovinFood, Carrollton, Georgia, United States 17/07/2018

I have traveled a fair bit and I know a few things about "breakfast included" hotels. It was obvious from the minute we entered the breakfast area that care had gone into the preparation of the morning meal. Sam, the woman behind the am in ambiance, takes great care to make sure the area is clean and the coffee pot is full and the real china cups and silverware are polished. The food is good quality and fresh. Thanks Sam. You are the best.

Kara H, General Manager at Best Western Shenandoah Inn, responded to this review
Thank you so much for staying with us! Sam really is the best and we are proud to have her on our team. Thank you for taking the time to review your experience! We look forward to seeing you again! Kara Heninger GM

"Always check for bed bugs"

2
User 30/05/2018

Found evidence of bed bugs (fecal matter in corners of headboard). Was promptly switched to a new room, but close call. Dealt with those things before so I know what to look for, and don't want to deal with them again. Cleaning staff seems like they are severely delinquent on training. It's also a pet friendly hotel, but they put minimal effort into cleaning up after pets. I'm not expecting a deep scrub, but they could at least vacuum the hair from the chair cushion. Looked like months of buildup. Staff was otherwise friendly, breakfast was pretty good for its class, and beds were comfortable. Oh, don't get a room on the IHOP side. Around 1 AM on the weekend nights there are some individuals that like to show up for some pancakes BLASTING music from their aftermarket, bass-heavy sound systems. And for some reason they think it's cool to blast it for a continuous 10-15 minutes. Otherwise, good sleep.

BestWesternHotels, Corporate at Best Western Shenandoah Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Very nice and great value"

4
Bobbie M, Vernon Hill, Va. 27/05/2018

We stopped in to stay the night on our way to Florida from Virginia. We were pleasantly surprised by how nice and clean our room was. Granite counter tops in the bathroom and updated faucets. I like how the shower and toilet are separate from the vanity as I can use the vanity while the family is in the shower. The beds were decently comfortable and the A/C was nice and cold. The breakfast was good and hot. The only downside to this establishment was there is no elevator to the 2nd floor which wasn't a problem for us but if you can't do stairs request the first floor.

"Nice place for a good night's rest"

5
sueylt, Munford, Alabama 03/05/2018

The hotel was clean and close to shopping areas and an IHOP. The hotel served breakfast but we ate at a local restaurant. The staff was very friendly and knowledgeable about the stores near the hotel.

"Quick Stay"

4
User 03/05/2018

Stayed one night on the way to Atlanta. Parking is a little tight and had to park further from the room that I wold have preferred. Didn't try the breakfast. Good location and they honored my request for a second floor room. No issues and it served it's purpose.

"Average"

3
Lauren B, Thomasville, Georgia 22/04/2018

The room was clean. Staff was very nice and accommodating. Rooms were average. Shower was great and clean. Only complaint is beds were very uncomfortable and AC unit had a sour smell every time it ran. Most hotels around this one (Motel 6 and LaQuinta) seemed to be about the same.

"Best Western Stay in Newnan, GA"

5
Tricia D, Gainesville, Georgia 16/04/2018

My family and I visited Best Western for first time in Newnan, GA. All of the hotel front desk clerks on duty were friendly, informative and helpful. We especially enjoyed the kindness of Ms. Sam, the breakfast attendant at this facility. If you haven't stayed here yet, give this hotel a try.

"Very friendly, courteous, caring staff."

4
Keith Y, Mishawaka 24/02/2018

We have stayed at this hotel several years ago and decided to return. While they had an 'emergency' problem with their HOT water, they were 'open and transparent' to advise us of the problem upon check-in and HAD tried to contact us Prior to arrival to advise us of the condition, but since we did arrive and decided to remain, a discount was offered for the inconvenience. The Breakfast area has been REMODELED and increased in size tremendously. The attendant was very friendly and kept things in clean working order. The rooms were very clean and well furnished. I would not hesitate to return again. The water Problem was NOT indicative of their conditions but one that was not normal or of their control. I would not hold that against them, they tried to make the best of it.

"Clean rooms."

4
949kandiceb, Atlanta, United States 09/02/2018

Clean, update rooms. Pretty decent breakfast. Hotel was accomodating. Parking is limited. Two free premium channels. Attendant at check in was accomodating and helped me get a room on bottom floor because of my two kids.

"Clean and friendly staff"

5
robertbE2953AK, Panama City, United States 01/01/2018

Very friendly staff. Room was clean and nicely decorated. Internet was good, but not extremely fast. Easy check in and check out. Breakfast was good and more than typical continental breakfast. Convenient to interstate.

" Friendly staff!"

5
Sandy V, Alpharetta 26/12/2017

Very nice and friendly front desk staff. Nice room, comfy bed. Just a quick overnight. Close to many restaurants and shopping! Our animals loved it too! Pet friendly is the best thing about best western!

"Comfortable stay"

5
truelsen12, Milton 22/12/2017

We did not book ahead as we never know where we will be for the night. We stop when we feel we have gone far enough and select a motel convenient and looks welcoming. This time we chose Best Western in a busy area with several motels. It was reasonably priced and comfortable with easy chair so hubby could relax after driving in traffic all day . We had brought our lunch and had comfortable beds, quiet area. Glad we had stayed there, egg breakfast, protein to get the day started. Thanks.

"Adequate"

3
LindaLou6517, Rockledge, Florida 14/12/2017

This hotel was adequate in all regards. The only thing I didn't like was the location on quite a busy street. When exiting the hotel parking lot you can only make a right turn heading west. If you need to get back on the freeway, you then have to make a u-turn to go east back to I-85. The staff honored a $10 discount I earned from Best Western earlier in the summer so I was pleased with that.

"Happy campers!"

5
F4226ZDthomass, Clarksville, United States 14/12/2017

Highly recommend the Best Western Shenandoah Inn in Newnan, GA - especially if you need an extended stay with pets. Everyone on their staff will go out of their way to insure your stay is a very pleasant experience.

"Best Western, Newnan"

4
donaldhM6591UU, Macomb,MI, United States 08/12/2017

Clean comfortable room, friendly staff, breakfast just ok, noise level is a problem, cable system is a nightmare, too many repeat channels and the universal remote is hard to operate, parking can be a problem when the work crews stay at the motel, traffic on the main street is heavy at most times

"Simple and clean"

5
User 05/12/2017

Good solid comfortable Hotel with a friendly staff and easy parking plenty of restaurants close by the mattress could be a little better but I have definitely stayed in worse places good value for the money

"great place to stay"

5
billtY7791WZ, Newnan, United States 02/12/2017

my husband was having surgery at the hospital nearby so we picked this hotel to stay at. I'm glad we di it was very clean the beds were comfortable and the staff was very nice. there were plenty of places to eat all around and an IHOP next door.

"Great place to stay"

4
James B, Clermont, Florida 28/11/2017

Love the location. Hard to see from the road. Convenient to everything. Breakfasts were good and well prepared. Our maid was very nice and did exactly what we asked of her. Had some issues with the key cards. Might help if the desk staff tells guests not to put key next to phones etc

"Average Overnight Stay"

3
EjayMobile_Alabama, Mobile, Alabama 28/11/2017

This was an overnight stop on the way to our destination. The room was small but clean and very adequate for our needs. It is definitely not a luxury hotel but nice for an overnight stay. The bed slept well and the breakfast had many selections to choose from - both hot and cold items. Breakfast attendant kept everything replenished and fresh. We arrived late at night and had to park a little far from our room as all the spaces were taken. The parking does not seem sufficient for the size of the hotel. Would probably stay here again.

"Nice and clean"

4
Everett W, Prattville, Alabama 26/11/2017

Large room in an older building that has been nicely maintained and updated. Bathroom is small, most likely because it is an older unit. Decent breakfast, with a waffle iron and other hot items, but the layout was odd and did not flow well.

"Good nights rest"

5
Y3119AXterrys, Youngstown, United States 14/11/2017

Great place to stay, clean, modern, comfortable bed and great staff. We were traveling and had stayed in several hotels. this was the best hotel we stayed in for our trip to the mountains. Next time we go to the mountains we will check Best Westerns first.

"Great Stay"

4
678chelseaf, Glennville, United States 06/11/2017

I brought a group of kids for a cross country meet and it was a great stay. The staff was great, the kids were great, breakfast was great. The rooms were extremely clean. I liked that there wasn't carpet in the rooms at all. The bed was super comfy.

"Quiet Weekend Getaway"

5
Ashley P, Commerce, Georgia, United States 29/10/2017

I enjoyed a magical, relaxing weekend at The Best Western Shenandoah Inn after visiting Senoia, Ga for the day. The first thing that I noticed was that the staff were very friendly from the front desk attendants (night and day) to the housekeeping staff. Even though the hotel is surrounded by shopping and restaurants, it is very quiet. I was so impressed by how clean the room was, and how beautifully they were decorated. Also, the hotel provided a wide variety of breakfast items that included cereal, waffles, biscuits and gravy, etc. I would so stay here again! Thanks for a great stay!

"This stay October 25, 2017"

4
rodelynm391, Enterprise, United States 27/10/2017

Very good hotel, rooms are clean and nice, price is average for the area, close to airport but out of the heavy traffic and noise. I use this hotel when I have to drop off or pick up someone at the airport as it is a long drive from where I live and this hotel is convenient.

"What lurks behind the bathroom door?"

2
Thomas B, Mobile, Alabama 22/10/2017

When I arrived to check in, I was hoping to use a Best Western $10.00 promotional certificate that was earned during a promo this past summer. The clerk checking me in didn't not how to apply that. She was on the phone with someone trying to check me in. She just didn't seem confident in what she was doing. She said I could check with the person at the desk in the morning to help me apply the certificate. On entering the room (207) everything looked in order. Later when going into the tiny bathroom, behind the bathroom door was a pile of dirt & hair that looked like it had been swept behind the door. Also hanging on the hook was a towel. Was it not picked up from last occupant? Who knows? All the other towels were folded on a rack. This was the 3rd time I had stayed at this hotel--I was in town for my uncle's funeral. But this is the LAST TIME I will be staying here. The beds were comfortable enough--but the floor was dirty as evidenced by the bottom of our socks when walking around in the room. The breakfast was tasty & offered lots of options. When I went by the desk to check out the next morning, the same clerk as the night before was there. So I knew I probably would get much help with my earned certificate. She said, "I ran that number & it (the computer) just wouldn't take it. Maybe someone has used that certificate. Now, she was accusing me of not having a valid certificate. I will not be coming back to stay at this hotel.

"Another lovely stay!"

5
gtmadore, Ottawa, ON 20/10/2017

Just spent 3 nights at this Best Western and again, can not say enough great things about it. We ended up coming in a day later than planned because of hurricane weather in the area. I called the motel first thing in the morning to delay our arrival and the person I spoke to could not have been more understanding or accommodating...no hesitation at all even though it was a same day change and told us to travel safely. We arrived to find that the motel had been completely renovated since our last visit and was even lovelier than before. The carpets have been removed from the rooms and replaced with wood flooring with lovely thick mats on each side of the bed so you don't get shocked first thing in the morning - just great for anyone who suffers with allergies. The rooms have always been spacious but feel even more so with the updated look and furniture. The next surprise was to discover that the kitchen area for the continental breakfast had also been greatly expanded and re-done - offering even more choices for breakfast. Will stay here again whenever we get the chance!

"No thank you"

2
Bobby K, North Wilkesboro 05/10/2017

Front desk clerk was extremely rude and the beds are like concrete. Breakfast eggs and sausage was cold. Coffee was weak and tasted funny. Needs better parking and access for disabled people. Won't be staying there again.

"Nice, CLEAN, friendly"

4
lauradS3315ND, Gainesville, United States 25/09/2017

I like this place. It was nice, clean, pet friendly and great price. I would recommend this hotel to any of my friends and family. Great Location. Just outside of Atlanta. Plenty of restaurants and stores located near this hotel.

"Very Convenient"

4
fancypawz, Henrico, Virginia 22/09/2017

Very convenient location off the interstate. Property not new, but well maintained and located in an area with lots of newer construction. Room was good size and clean. Breakfast was usual for BW. Denny's right next door, and mall/restaurants across the street. Large grassy areas between buildings and street provided lots of room to walk the dog. Area well lit, so felt pretty safe walking the dog after dark. They were having technical issues with their computer/credit card processing, so checking in and checking out got kinda wonky, but not the staff's fault. Would stay here again.

"Best hotel"

5
574krystynas, Marco Island, Florida 15/09/2017

The hotel was very convenient during our trip. Staff extremely friendly and professional. Everyone went above and beyond to make our stay. Room was very clean and the bathroom had had plenty of room. The bed was very comfortable. I will definitely recommend this hotel to my family and friends.

"Family style motel"

3
Rob_mtl, Montreal, Quebec, Canada 02/09/2017

Quiet clean and spacious room, breakfast buffet included. Internet reception in room was very poor and not able to connect. Located next to IHOP restaurant and several other hotels, convenient location with swimming pool.

"Newnan Ga Best Western Hwy 34 E"

4
Luis M, Radford, Virginia 31/08/2017

Feb 2017 was the first time I stayed at this hotel and I gave it a semi lukewarm review. Since then this hotel has made strides to improve the establishment. The rooms have been renovated the breakfast area has been gutted and expanded. They have gone from plastic utensils and paper plates to real utensils and real plates. It is located close to shopping and shares parking lot with an IHop. Parking is still a problem but I do highly recommend this hotel.

"My Stay"

3
User 21/08/2017

I work evenings. I booked here and would have left if other places had been available. The carpets are nasty dirty and rooms needed a deep cleaning. Front desk helped me getvmy room, they were friendly.

Millie A, Front Desk Clerk at Best Western Shenandoah Inn, responded to this review
We do not have carpet and have not had carpet for two months now. I fill like you have the wrong motel. Front Desk clerk-Donna Boynton

"Excellent place top stay"

5
Larry M, Jackson, Tennessee 11/08/2017

Looking for a place to stay when traveling around this area? This is top of the line. Laminated wood floors and wall controlled t stats make the rooms A +... Good breakfast and very clean. Will stay here again...

Millie A, Manager at Best Western Shenandoah Inn, responded to this review
Dear Larry, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 770-304-9700. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Millie Alvarado General Manager Best Western Shenandoah Inn

"Excellent hotel"

5
juliapL7328FT, Newnan, GA, United States 01/08/2017

Very nice property. Friendly staff. The breakfast, however, was always pretty empty by 8:30am and as we were working nights and got in about that time, my crew was not able to enjoy the breakfast. That was the only downfall of the stay.

""Nice, needs work""

3
Nellie O, West Palm Beach, Florida 21/07/2017

Love Best Western hotels and this one is no exception. However, a lot of construction going on. Front desk incomplete, boxes in the corners, etc. The front desk person very nice and though the room I requested was given away, she gave me a better room at the same rate. Room was clean, large TV, bed was comfortable and it was a corner room which was extra quiet. Wi-Fi did not work most of the time. Hotel location is around stores, mini malls and plenty of restaurants. For you late night snack lovers, there is a 24 hours Steak and Shake. I would still recommend this hotel to people in the area.

"needs work"

2
591tedc, Houston, Texas 02/07/2017

this motel needs a lot of work it should have been closed during the construction, I almost missed it due to poor signage if I had known that thee was a renovation going on I would have stayed at another

"One Night Passing Through - Very Happy with Hotel"

5
Ann W, Bethlehem, Pennsylvania, Usa 19/06/2017

We spent one night at this hotel on our recent road trip. The lobby was being renovated when we were there. It was totally gutted, but that did not interfere with our stay at all. We were able to check in and check out with no problem. Our room was very clean. It too had recently been renovated. The carpeting was removed and replaced with Pergo or something similar. I think this is wonderful. It is much easier to clean. I mentioned this to the staff and they agreed. They said they are able to sanitize the floor everyday. Something they could not do with carpet. Breakfast was the usual Best Western fare. They only had green tea bags out, but I asked if black tea was available. The woman who handled breakfast checked and brought me what I needed. Very accommodating. This hotel is just off the highway and in a strip with plenty of restaurants. The Wi-Fi was a little spotty, but not really a big deal for us. The parking lot seems little small for the hotel, but we were able to park just not right by our room. Again this was not a problem, just an observation. I would definitely stay at this hotel again.

"Western Stay"

3
56marionf, Theodore, United States 16/06/2017

It was a good stay. We were out during the day and only in our room at night. The first night we had trouble finding a parking spot. We thought that we may have to park at the IHOP next door. Finally found a spot at the other end of the building and had to walk all the way around. A lot of smokers around the outside of the building,. We could smell it in our room. Parking lot was full of butts. Ate breakfast two mornings ans it was good. Good hot items and good selection of other stuff. It was clean and well taken care of. The sausage gravey was too watery and flavorless. The hotel was booked out and some people hung around outside their rooms, mostly smoking most of the night.

"very good"

5
David E, Millerton, United States 11/06/2017

decent price, very clean, very helpful folks Renovation was going on while I stayed but, did not interfere with my stay except breakfast area was a little tight. Staff tried to keep things picked up and clean, some other guests seem to be jerks around the place but, you get that these days with all the jerks that think others should clean up after them.

"Good Hotel"

4
RICHARD B, Phoenix, Arizona 10/06/2017

This hotel was great. It is in a great location to use. It looks good and has all the basic amenities that are nice to have. The staff was not only helpful but friendly as well. It is by many different businesses that you might need to use like various Stores.

"Nice Stay"

3
BrianKinnard, Kingsport, Tennessee, United States 25/05/2017

The staff was friendly and professional,The rooms were clean and beds comfortable. My only dislike is the parking lot can be tricky to get in and out of depending on traffic. We didn't try the breakfast but it looked like the usual fair,waffles,bagels,etc. Would stay again.

"The good and not so good"

3
gea4957, Ocala, Florida 29/04/2017

We booked this hotel at the last minute so there were few choices available in our price range. The check in went well and we were told the motel is under renovation and there were no baseboards in our room. I requested a ground floor room which was available. The good, the room was very clean and roomy. The not so good, first the rooms open to the outdoors rather than a hallway which I do not like for security reasons. There was a large gap in the weather stripping in our door, large enough for smoke to drift into our room from smokers standing outside their rooms. Also large enough for bugs to enter although we did not see any in the room. The breakfast was basic but good and as the breakfast area is under renovation there are only a few tables set up in the main lobby. Not much room to eat in. Parking is an issue here. I had to park in the adjacent IHOP lot as all the spaces were filled later in the evening. I had a problem with the wifi. It would disconnect after a few minutes and this happened several times during my stay. Getting in and out of the hotel is a major issue. There is no turn in for the hotel if you are Eastbound on 34 and highway 34 in front of the hotel is extremely busy.Traffic gets backed up big time during rush hours and it is hard to enter the road from the hotel. If you want to head East on 34 from the hotel you have to go West a few lights and work your way over to perform a u turn to head East. The staff was pleasant and helpful but this would not be my first choice if I return to Newnan anytime soon. There are many eating and shopping establishments close to the motel which is a real plus.

"Stay away. Awful!"

1
Laura W, Taylorsville, North Carolina, United States 23/04/2017

Bed awful, not a real bathroom - shower stall that you could barely turn around in, room had the unfinished appearance with missing baseboards, etc. one very uncomfortable chair... for the prices they charged, you old be better off sleeping in your car...stay away!

"Remodeling and packed with construction people..."

3
mamacancook, Baltimore, Maryland 18/04/2017

This place is being remodeled so many areas are in an upheaval. We had NO CARPET in our room and the desktop computer in the lobby was unavailable. Breakfast selection is OK. We saw what was available and decided to eat elsewhere.

"Pleasant stay"

5
711abigailr, Atlanta, Georgia 10/04/2017

I stayed for one night and felt comfortable staying alone as a young female The staff was friendly and seemed to be in a nice mood. They notified me of renovations taking place throughout the hotel and I was not displeased by anything. I also had convenient parking right in front of my room.

"Stay"

4
davidcI2770VD, Cartersville, United States 10/04/2017

It was a good stay overnight Just stopped in closest to the activity that my family and I were doing the next day. I would stay here again. Access was easy to get in and out of and the location was close to excellent eateries and shopping

"Birthday trip"

4
sandlapper70, Union, South Carolina 05/04/2017

We stayed in this hotel during a trip celebrating a birthday. The rooms were clean and comfortable. There were some renovations going on, but we were never inconvenienced at all. Would stay here again anytime we travel this way!

"Find another Best Western"

1
flygirl92, Melrose, Massachusetts 20/03/2017

Stayed here to tour Walking Dead movie locations with my sister and her best friend. I've traveled through most of the US with my daughter and we have always stayed at Best Westerns. I love them. This one not so much. It is so far below par, what a disappointment! The only nice employee was the woman who ran the breakfast bar. She smiled and acknowledged our presence. The front desk and the owner were the most unfriendly people for a business that exists because of the guests. There was a sign that stated there were renovations going on but the only thing we saw were men installing an air conditioning unit. We are pretty sure our room was one that had been 'renovated'. However, our room was missing the baseboards, the paint that looked like it was pretty new but looked like kindergarteners did it, the toilet paper and tissues were the cheapest I'd ever seen. Housekeeping seemed surprised we would want fresh towels during our 6 day stay (although she seemed nice). No rugs in the room but the hardwood floor is nice. No fan or heater in the small bathroom. The room was never swept nor was bathroom floor area ever cleaned. The toilet and shower were never cleaned during our stay. Wow.

"very goog but..."

3
User 18/03/2017

I like very much your hotel, it is clean, quiet, and has a good ubication. I have been their a few times and I like it a lot. With the exeption of today there was a very bad service at breakfast, the person in charge of breakfast said very rude comments about the guests in spanish, thinking no one could understand, and she is not concious that between us the guest there could be someone that understands her language.

"Clean and friendly"

4
tjsoyka, Woodleaf, North Carolina 14/11/2016

Stopped on our way through to another destination. Front desk staff was friendly and helpful. Room was clean and comfortable. There is an iHop right next door. Breakfast was usual fare- powdered eggs, Canadian bacon, waffle, and pastries. Would stay here again if in the area.

"Great Stay: Clean and Comfortable"

5
Stephen B, Baxley, United States 09/11/2016

I spent 2 nights at the Best Western in Newnan, GA and was very pleased with the room and the staff. The room was clean and the bed was very comfortable. I highly recommend this Best Western. If all Best Westerns are like this one then I highly recommend Best Western as well.

"Lay over for trip"

4
Rodger P, Kannapolis, United States 02/11/2016

Very good stay, no complaints. Nice employees and great service , nice room and good breakfast. We recommend this place to anyone that needs a good nites sleep, nice room and great breakfast with helpful service.

"Simply awesome!!"

5
gtmadore, Ottawa, ON 02/11/2016

My husband and I stayed at the BW Shenandoah Inn for five nights while we toured Newnan and the surrounding area. We came down from Canada for the Walker Stalker Con early so we could see some of the locations where the show had filmed. Our room was waiting for us when we arrived...super spacious and so so clean. We were located next door to the fitness center which has all new equipment. The beds were comfortable and we really felt relaxed our entire stay. They offer a generous continental breakfast which we took advantage of almost every morning....and it conveniently shares a parking lot with a 24 hour IHOP..on top of that it was located across the highway from both a Golden Corral and a Cracker Barrel as well as a massive shopping complex! Easy access off the interstate and lovely staff. I can not say enough good things about our stay here and we will definitely visit again!!

"It's OK, glad I'm only here 1 day"

3
User 11/10/2016

No brewed coffee. No hot eggs. Only warm item gravy. Shower head is not adjustable. This is not Best Western normal standard. It is outside entry. No elevator if you are on the second floor. TV channels are hard to figure out.

"Old and dirty"

2
Salvador C, Charlotte, United States 26/09/2016

The place is old and dirty, stay away from this place. It cost than a 3 star place but really is like one star. Is the second time I have a bad experience with Best Western in two different locations. Avoid it.

"Two Nights.... One Excellent, the Other Not So Much"

3
Marlene B, Harrisburg, Pennsylvania 17/09/2016

On our trip to Florida, we stayed here and our room was clean, comfortable and met our expectations. One thing I really liked was the rubber mat they give you for the bath tub...no worries about slipping. However, on the way back, the room we had was not as clean and we found ants in the room on the vanity. When we checked out, we did get an additional discount off the price of our stay.

"Another Nice Stay At Best Western Shennandoah"

5
snappsie, St. Petersburg, Florida 11/09/2016

We had another great stay at the Best Western Shenandoah Hotel. Very clean, better breakfast bar, friendly employees. Small hotel but cozy. However, they definately need another ice machine. This will be our place to stay again when we visit Newnan,Ga. A little noisy this trip due to some Verizon phone workers but management took care of it the second night.

"excellent value"

4
okiefl, florida 10/09/2016

Good service, very nice room, clean and new furnishings, excellent value, good location for my purpose. would recommend for single or family. Hotel was well cared for. Simple check in and check out. hot breakfast provided.

"Auburn Football weekend"

3
Tom L, Greenville, South Carolina 06/09/2016

Older property, but clean. Uncomfortable bed. Overall hotel condition was a C+. However, very friendly and helpful staff. Typical breakfast which was OK, but very small breakfast room. Room decor needs updating.

"Great location"

5
oakridge2016, Oak Ridge, Tennessee 31/08/2016

This was small, but clean and just what I needed. I love the location was trying to get something close to Senoia for the Walking Dead tour and it was a very easy drive from here. I would stay here again for the location and price.

"Racist Employee"

3
User 11/08/2016

I loved the hotel and enjoyed the breakfast . Most of the employees are courteous but there front desk clerk Cathy is rude and a racist. She treats the Caucasian customers with respect and treats ALL the African American customers (I've personal seen for myself) as if they are beneath her and she's not nice or friendly nor professional you can tell that she doesn't like the African American race. Why is she even working Front Desk?

"Great stay"

5
Shawn019, Inverness, Florida 08/08/2016

Excellent value for the money. Staff very friendly. Rooms clean. We would definitely stay there again. The only problem we had was that guests in the above room walked like a her of horses and kept us awake, but that had nothing to do with the hotel itself.

"Average"

3
User 30/07/2016

The bed is hard. The room stays feeling damp. The room was clean and the jacuzzi rub worked fine but it made the room feel even more damp. Also the air conditioner must have a certain level/limit because i put it on 65 and we were both still hot and uncomfortable.Probably wouldn't stay here again unless I had to but not too bad for a quick one night stay.

"great place"

5
User 24/07/2016

I really enjoyed the time I stayed.....I had to have a place to stay while we moved from one house to another so this was a nice place to do that...I did not use the breakfast bar as it was over to early fir my grandkids to get up so we had to go out but that was alright...

"Comfotable stay in every way"

5
Sharon R, Dallas, Georgia 21/07/2016

Spacious room and comfortable bed. Also very clean and nice staff. Went to Newnan to attend concert so was there only one night. We were so tired from the long drive to get there and then out late so it was wonderful to have such a nice and welcome place to rest.

"Stressful Staff"

1
User 18/07/2016

OMG Best Western Just Became Best Worst Hotel I EVER Stayed In!!!! So many error and miscommunication among staff. Service desk was very rude and lack basic comprehension on what I had needed for my stay. Such as extending my stay to 3 days! I had to go to the desk everyday to make sure they didn't mess up my payments. All to find out they did every time... They forgot to give me a Key. They forgot that I had needed a roll away... Let me not even mention that I don't walk that well but they told me I had to come get it the key and walk with them to get the roll away. smh I talked with management which ended up further letting me know that this review was needed. Management is a reflection of the staff. Well that still holds true. SOOOOOO Many issue I don't even wanna continue to type!!!!! SHAME ON ALL! SHAME SHAME SHAME!

"Clean, comforatable, convenient"

4
Glinda C, Kissimmee, United States 16/07/2016

Visiting family at the Piedmont Newnan Hospital. Hotel was minutes away and close to shopping, restaurants and entertainment. Hotel was good value. Staff friendly and efficient. Continental breakfast was hot and varied each day.

"Convenient but too much traffic."

4
John M, Havana, Florida 09/07/2016

Cleanliness of the room and facilities was outstanding. and the overall friendliness of the staff was outstanding. except for the lady who was tending the breakfast bar, who seemed to always be having a bad morning. We were there for 3 days to visit family nearby and explore the area. So coming and going off the main road out front which was always heavy with traffic was a little tricky.

"No Fuss at All; Is There More to Say?"

5
TheCrazyCam, Manorville, New York 03/07/2016

I do not know what people would normally expect from a three-star hotel. Personally, I felt that my needs were met. I was not rushed out of my room at check-out time, staff was cooperative and friendly with uncommon requests, noise level was perfectly fine, my room was clean, and I slept soundly. Additionally, the breakfast -- scrambled eggs and sausage gravy in a hot tray, waffle batter and iron, and assorted fruits and carbs -- was more than sufficient in starting my day. If I happened to stop in Newnan again, I would definitely stay here again.

"Can't thank them enough!"

5
Trailblazer44, Edmonton, Canada 01/07/2016

After being punted from the Holiday Inn Express nearby in the middle of the night from a major flood we checked into the Best Western. Can't thank the ladies (Cathy) at the counter enough for their hospitality and getting us a room at that moment when its 5.30am. They gave us a nice clean comfortable room for much less than the HIE..The next day we wanted to print boarding pass's on their business computer but it went down and they offered me to use their guest check in computer behind the counter to well "check in" Also they told me that they would only be charging me one night's stay instead of the actual two we technically stayed there when went to check out! The room had been updated and we wouldn't hesitate staying here again when we arrive back in Newnan to visit our relation at the Cancer Center of America.The hospitality and over all experience here was above and beyond and we would choose them again when we return for another visit.

"Good for a one night stay"

3
stokersam, Shropshire, England 28/06/2016

The B W Shenandoah Inn, is set back from a very busy highway, it is sideways on to the road, we had a room at the far end away from the road which was very quiet. The hotel has outdoor corridors something we do not really like but as we were only there for one night it was ok. The room was rather dated and looking a little tired, but it was comfortable and clean. The breakfast was surprisingly good ( for a Best Western ) with plenty of hot and cold choices. Also, there is an I-Hop on the same site. There is a very small outdoor pool but we did not use it. Although this was ok should we be in the area again I think we would look for a hotel closer to town.

"Clean. friendly and affordable"

4
Wes W, Fayetteville, United States 27/06/2016

For the money this was a great hotel, saved about $48 a night compared to the other hotel I stayed at in the same city. Clean, friendly and affordable and the free breakfast gives it that extra value.

"Family visit"

4
DeloBrown, Baton Rouge, Louisiana 16/06/2016

This was a clean hotel and somewhat comfortable. We arrived after midnight and the clerk was very nice and had our rooms ready and paperwork completed. Easy check in and easy check out. Location was easy to find and not far off our route!!!

"Always a Pleasure"

5
Christian W, Tupelo 16/06/2016

I am very particular about where I stay. I visit Newnan at least twice a years and this Best Western is always at the top of my list for lodging. This is always spotless, reasonably priced and quiet. It is also within walking distant to a shopping plaza which is across the street and a Ihop is right next door on the same side of the road. For the price, this is an excellent hotel.

"CLEAN"

3
joannewharry, Lake Mary, Florida 11/06/2016

Clean and somewhat comfortable. Breakfast hot items not worth consuming. Hair dryer broken in room. Coffee ok not the best. Bathroom very cramped. OK pretty good value for the money. There for lacrosse tournament.

"Family trip"

3
User 10/06/2016

Spent one night. Room and bathroom was very clean. Bed was comfort. Rooms faced parking lot, and the rooms were quiet. Staff was very friendly and helpful. Breakfast was good. Would recommend this hotel.

"Great employees"

5
Robert S, Newnan GA, United States 10/06/2016

Hotel room had 2 queen beds, frig & microwave. The beds were a little soft for my taste, but everyone slept well. Pool is outside, small but nice. Breakfast was pretty good. I left my wedding rings in the room & Millie went and got them. They were sent to me the next day. Great service!

"Basic, No Frills Accomodations"

3
deej713, Gainesville, Florida 05/06/2016

Stayed for 2 nights for a lacrosse tournament; ground floor. Set up like a motel as all rooms face the parking lot and the room door opens out to the parking lot. The room was very basic, but relatively clean. Our only complaint is that the room was musty-smelling and damp. Staff was very friendly and helpful. Complimentary Continental Breakfast (cereal, donuts, yogurt, waffles) served in the small dining area. The motel is conveniently located near many restaurants and great shopping.

"Basic, clean accommodations"

3
Donna T, Gainesville, United States 05/06/2016

Stayed 2 nights at this very basic Best Western in Newnan, GA, for a lacrosse tournament. If you're a person who doesn't need thrills, bells or whistles, you might be okay staying here. The front desk staff were very friendly and helpful. The hotel offers a continental breakfast in their small dining room. We were given a first floor room. All rooms face the parking lot (more like a motel). Although the room was clean, it was musty-smelling and felt damp, which can be pretty uncomfortable. The hotel is conveniently located close to many restaurants and shopping.

"Newnan GA"

4
Barbara C, New Port Richey, Florida 03/05/2016

Good Location. Fairly well appointed rooms. Comfortable beds. Clean room & bathroom. Breakfast selection is adequate with cereals, breads, pastries, waffles, eggs & sausage, yogurt, fresh fruit, etc. Easy access on/off highway. Near to historic downtown. Near to Dunaway Gardens. Easy drive to/from Atlanta Hartsfield Airport. Quiet.

"Quiet, clean, comfortable"

5
Loren R, Ocean Springs, Mississippi 04/04/2016

This hotel is about 30 minutes outside of Atlanta and well worth the drive to avoid traffic and expensive hotels in that area. The stafff were friendly, the room smelled good and was very clean. The beds are comfortable. They also offer military discount. There's not much to eat nearby but they have a decent continental breakfast.

"A nice surprise"

5
jodiehowes, Pensacola Beach, Florida 31/03/2016

We typically stay in Hiltons or Marriotts so, based on the reviews, I wasn't sure what to expect. This little hotel was perfect for our one-night stay. Nicely updated with a nice, firm mattress, microwave and refrigerator, next door to IHOP and pet friendly! And all for $88!

"clean quiet hotel"

4
Valerie V, Nashville 20/03/2016

small hotel half an hour away from Atlanta airport. Perfect for a late arrival flat on the way to AL. Clean rooms and bathrooms. Small enough that there isn't a lot of noise. Coffee always need improvement in these kind of hotel but friendly staff.

"Not the "Best" Best Western"

3
GlennNC, Charlotte, North Carolina 19/03/2016

I'm not saying this was the worst experience, but just not the Best. This hotel average at best. The rooms aren't bad, but a bit small and plain. The bathroom area is especially small and kind of uncomfortable almost. The whole hotel is small with very limited parking. They have a free breakfast, but are in IHOPs parking lot, so that's where we ate. Overall, there are better places to stay in Newnan, but this isn't the worst, just not great.......

"They listened"

4
Tammy267, Miami Beach, Florida 13/03/2016

I requested a room with minimal walking involved . They gave us a ground floor room next to a ramp which was perfect for my 85 yo grandmother to access the room with her walker. Thank you! The breakfast exceeded our expectations with variety and layout. Choice of cereals, fruits, yogurts and sweets was great.

"Robin Cates room #108"

1
User 10/03/2016

Sadly,the condition of my room was completely unacceptable. I can only assume that the rest of the rooms in this establishment are equally poorly maintained. All three lampshades are cracked all the way around. There is only a thin, little blanket to cover with. The fan setting on the thermostat is not functioning properly. The shower is great for a person who uses a wheel chair, which I do not. It was a waste to place me in that room, when it should have remained available for someone with those particular needs. The cushion that is on the seat in the shower is cracked and torn in several places. I shudder to think of the bacteria that is trapped inside the foam. It's sad that someone with special needs would be forced to choose between not taking a shower or risking exposure to dangerous bacteria, particularly in contact with intimate body regions. As I showered,brown,nasty crud dripped from that cushion. I was horrified! I took pictures. I'm hoping that I can post then along with this review. The staff was very accommodating, though my reservation was completely messed up and I had to wait 45 minutes to get placed into a room. I appreciate the front desk clerk making a good judgement call by deciding to get me into a room and settle the problem the next morning. Kudos to her. Otherwise, in the future,I will certainly not return to Best Western, Shannendoah, in Newnan, Georgia.

"Best Western Newnan"

5
User 04/03/2016

Attractive motel and surroundings. Close to center of Newnan. Clean up to date room. Plenty of space in the room. Room amenities were more than adequate. Breakfast was varied and wholesome. Staff was attentive to patrons.

"Great room, poor parking"

4
User 22/02/2016

The Best Western Shenandoah Inn, in Newnan, Georgia is a good place to stay. The room was very clean and everything was functional. The shower operation was a little tricky, so check out the guest notebook before entering the shower. Parking is tight and just because you get a room on the bottom floor, don't expect to get a parking spot at you or near your room.

"Great value, good for family groups"

5
User 19/02/2016

We had to make last minute plans for 8 rooms for 3 nights for extended family for a funeral. Best Western Shenandoah was a great value, quiet and clean accommodations, helpful and friendly staff & a convenient location.

"First time at this Hotel"

3
Bodaville, Harrison, Tennessee 06/02/2016

Dining area rather small, and somewhat limited what one could get for breakfast. Trash containers in room need to be larger as we travel with our own food. The beds were firmer that other places we have stayed at.

"Nice place"

5
Maxene C, Auburn, Georgia 03/02/2016

Very nice, personable rooms. The staff was very friendly and worked above and beyond to show me the rooms before I booked my room. They explained the process for breakfast and internet use. The staff was very friendly and I would recommend this place to all.

"Great Trip"

5
Michael H, Ft Payne Alabama, United States 26/01/2016

The staff were very caring and supportive. When our car wouldn't start the next AM, they were very helpful in arranging the towing and service. The room was very clean and the hotel was located close to restaurants

"Business"

5
Paul R, Rome, United States 22/01/2016

As our agency's Management Team meets in Newnan once per month I choose the Best Western Shenandoah Inn and they are always friendly. The room is clean and quiet and I am able to sleep well. I would recommend this particular hotel as I always receive excellent service.

"Avoid If You Can "

3
User 14/01/2016

We stayed at best western when we were in Houston Texas and we enjoyed the experience, so when we got to Atlanta, it just felt right to stay there again hoping to get the same nice experience but we were sorely disappointed. The staff were rude to the guests, breakfast was meagre and bland. I saw a bug on the bed and another big one flying around in the room. We had to shorten our stay and relocate to another hotel the very next day. It's an okay place if you are desperate for a place to spend a night but there is nothing fantastic about it.

"Terrible stay"

1
christinemT9631QU, Warner Robins, Georgia 11/01/2016

Warning: they have a pet area (deemed a work in progress). It's best just to walk your pet along side the hotel near the IHOP. If you decide to use pen, use leash but be very careful where you step. Especially if it is raining. Also, keep an eye out for utility fence to ensure it does not swing open. They have no signs posted to "use at your own risk". Bedbugs. Which, let's face it, can happen at the best of hotels. However, bedbugs and roaches? When things were brought to manager's attention, she was rude. Her tone died down when she was shown pictures of metal sticking inside the pet pen area. (Anyone or animals could have gotten hurt). Also, patrons were told owner was on his way to discuss but he never showed up. Breakfast - pretty standard. Area was nice and clean. The young woman running the breakfast was very sweet. Location: perfect for patients going to the Cancer Center but there are other (higher quality with a much friendlier staff) hotels you can go to. The Country Inn Suites is one of my favorites. The Hampton Inn has also been a good stay. However, if there is an overflow of patients/families going to the Cancer Center, you may end up at Best Western.

"Very Good Hotel"

5
Maria R, Queens, New York 03/01/2016

The room was very nice, it was kept very clean. Free breakfast and different places to eat. It also had an iron and ironing board, coffee maker, hair blower and a the bed was very soft. Enjoyed the visit very much.

"Great hotel very nice and comfortable"

5
Guy W, Detroit, Michigan 30/12/2015

Great hotel great staff.Handicapped room very nice and well kept no problems roll in shower.Front desk people very nice and helpful were great people all around.Breakfast very nice only problem only till 9 on weekdays.Grounds very well kept clean all the way around

"Excellent Stay"

5
snappsie, St. Petersburg, Florida 07/12/2015

This was a wonderful hotel to stay at. Parking is a little limited but we had no problems. Room was CLEAN and very nice. Hotel staff were friendly and helpful. Breakfast had a few issues but nothing to ruin the stay or keep us away the next time we are in Newnan. Nice place to stay.

"Nice room and clean "

4
User 03/12/2015

Was a great room for the night. It was clean and comfortable. Updated and friendly night clerk. I would stay here again for the price. It is right off I 85 and easy to get in and out of. Breakfast was pretty good as well and included with the stay. Thumbs up.

"none"

4
User 01/12/2015

the room was clean and comfortable and near a handicap parking.slot. the ability to make coffee in the room of more than one cup at any time was nice. the staff maintained the room very well during my stay.

"Affordable, clean, great value"

5
Joseph Z, Kingston, Pennsylvania, United States 28/11/2015

Fine place, clean rooms, accommodating staff. Good breakfast bar in morning. If you are into it, IHOP right next door. Shopping center across highway. Internet was very good. Business center, though not necessary for our stay, seemed a bit bare bones. But serviceable .

"quiet- comfortable"

4
KKJK1228, Cornelius, North Carolina 24/11/2015

convenient location- close to Interstate- but no noise. Good location except entering from Eastbound- westbound entry very easy... Goood selction of places to eat and easy to get to other places closeby as far as shopping, eating, bar etc.

"Reasonable"

4
User 11/11/2015

I found this location to be totally acceptable. I must say after reading the reviews I was concerned. The shower area is a bit small. The breakfast was no different than the average. .. and the juice was good! Overall.... just above average. No "complaints here".

"Stop on the Road"

3
BW2, Charlotte 09/11/2015

I would give this motel a 4 but it only has outside doorways to rooms which is less safe than inside doorways would spend extra for inside doorway. It has been updated in the rooms. Frig, microwave and coffee in room. Tiny bathroom and vanity outside of bath. Standard breakfast fare- eggs, sausage, waffles, cereal, Danish toast.

"Nice for the night."

4
loveablackcat, Baltimore, Maryland 05/11/2015

It was a good size room, fairly clean, bed was comfortable. Free Wi-Fi was a plus, and breakfast was ok - normal complimentary pastries, cereal, waffles. We had spent the day zip lining in Banning Mills and we just needed a place for the night.

"Ehhhh....."

2
User 25/10/2015

I don't want to "trash" the hotel. Here are the facts...the room smelled like mildew. We turned on the a/c as high as it would gi, that seemed to help. We were only there to sleep for one night. The hotel is old, so bathrooms are small. I noticed a sign in lobby that says 250$ fine for smoking in rooms..?? Really? That would be ok, if the rooms didn't already smell. The breakfast was mediocre. I saw in other reviews that the juice was tasted watered down. I'm glad it wasn't just me!!! It was so bad, I poured it out. All in all, for a few extra bucks, you could stay somewhere else. It was definitely not worth what they charge. But, one thing I can say, the bed was very comfortable.

"Walking Dead Tour"

5
Gina G, Athens, Alabama 22/10/2015

I don't usually leave reviews but we found this particular hotel worth the compliment. We were in Newnan to visit filming locations for the walking dead and also locations for surrounding areas. The front desk clerks ( both day and night shifts) were extremely nice (as was the breakfast attendant) and very helpful in pointing us in the right direction. The room itself was very clean, the bed was comfortable, the shower was good and the area was quiet. Ihop was next door, a very short walk, and many other places to eat nearby. If I had anything negative to say (and by that I would just say it would be knit-picking) it would be that it's a little hard to get pulled out onto the main road ( lots of traffic). I would give it a 6 star rating for being exactly what we needed for our short road trip if I could : )

"A bit disappointed"

3
Melissa M, sarasota, United States 06/10/2015

I read the reviews before booking this hotel and I felt comfortable booking. I was a little disappointed upon arrival. Very small and old hotel. Our room smelled like cigarette smoke. There were no more rooms on the first floor, and we thought they all would smell so we stayed. We had a "non refundable" reservation so we felt like we had to stay. We did end up leaving a day early and the girl at the front was very nice and did not try to make us pay for the additional night.

"Excellent"

5
Pamela T, Sarasota, United States 05/10/2015

Room was clean and comfortable. Check in and out was smooth. Location couldn't be beat. It is close to everything! I didn't have the breakfast but was told by other family members it was good. My only complaint is that the AC was a little loud. I still give it an excellent rating!

"Great bed and location!"

4
mmedinaceli, La Paz, Bolivia 25/09/2015

I came to Newnan for a concert so I didn't pay too much attention to the hotel, nevertheless I had a great time. Good things: 1) beds and pillows; 2) good breakfast; 3) location; 4) good and free wifi. Things to improve: 1) add one hour for breakfast; 2) no restaurant.

"nice stay"

5
happyharley2014, Clarksville, Tennessee 24/09/2015

It was a stop for a night, very clean and friendly,and pet friendly, the breakfast was good, area was a little small but still had room to move ,there was a lady to kept it clean that was nice to see if you want a big breakfast there is a I hop next door we enjoyed the stay and would stay again.

"GREAT"

5
Steven H, Charlotte, United States 20/09/2015

CLOSE TO CTCA (Cancer Treatment Center of America) Very quiet and restful after treatment. Very helpful staff and caring with concerns. IHOP next door open twenty four hours Easy to get to off of 85 and main highway

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.