The Best Western East Zion Thunderbird Lodge is located on the east side of Zion National Park. The hotel is a midway point between Zion National Park, Bryce Canyon, and the Grand Canyon North Rim. The location allows travelers to easily transition between Kanab, Springdale, St. George and Las Vegas. The Best Western features a restaurant, gift shop, golf course, Polaris, and Chevron on-site. The hotel offers additional amenities such as free Wi-Fi, an outdoor pool and spa, a laundry facility and free self-parking. Best Western East Zion Thunderbird Lodge is a smoke-free property.
Very good motel, and a good location from which to see all the local attractions and take multiple day-trips from. Small 9-hole golf course, pool and restaurant, on location. Rooms were clean and the bed was comfy.
Loved this place. I had a two queen room. The bathroom was awesome,the room was beyond clean. They have smoking areas on the little private patio area. You are just a few minutes from Zion and an hour from Bryce Canyon. The staff are great from the front desk to the cleaning people.
Too many flies in the room. My son and I killed flies for approximately an hour and a half before we could actually think about relaxing. There was also a quarter in gap in the entry door between the room and outside. Wasn't the best time I've experienced at a motel.
Gordon M, Owner at Best Western East Zion Thunderbird Lodge, responded to this review
Please accept my apology for you and your son to have to encounter and waste your time dealing with a situation that should not have occurred. When you informed the front desk of the situation, you should have been moved to another room. I realize that would have been another inconvenience but, I believe, shorter in duration. We obviously had overlooked the gap at the front door but are now taking care of it. Thank you for taking the time write your review.
The hotel is conveniently placed in between Zion national park and Bryce Canyon national park. Having par 9 golf course added to the fan. Hotel is clean, staff very friendly and the restaurant in location is excellent (restaurant is open until 11:00pm, about 2 times we stayed until 11"30pm). Is our second stay at this hotel and most likelly we'll stay in the future.
NO Breakfast included.staff was friendly but incompetent, pool towels were unavailable. Ice machines were empty. Called the front desk several times because kids were running across the floor above us for an hour, no answer after several calls. When I asked where they were when I checked out, the front desk lady said she had to clean a bathroom, but I saw her and another hotel employee outside just talking with a guest. This hotel was twice the price of Kanab BW, go there instead, they are awesome!
Gordon M, Owner at Best Western East Zion Thunderbird Lodge, responded to this review
Normally I would be the first to apologize to any guest whose experience with us was far below their expectations but the moment any guest belittles any of my staff, I will not even make an attempt to apologize. You can belittle me, call me incompetent and anything else you would like to call me but never my staff, especially since you do not know them at all. To all the other guests on that particular day (July 6th), I will apologize for the ice machines not being able to keep up with the demand. When I did learn of the problem, I went out and manually filled the machines with some more ice - evidently too little, too late. When you saw the staff member outside just talking with another guest, she was being informed how that guests young son had been yelled at by another guest for taking ice out of the machine. I will also apologize to all the other guests for not being able to keep the pool towels supplied at the pool on a constant basis. I am not sure what other properties do when an "accident" has occurred in the womens lobby restroom but my front desk staff will take the time to make sure it is cleaned up right then rather than when it is convenient for them and simply ignore the problem. You are correct, just like we advertise, breakfast is not included. Though the Best Western Kanab is an excellent property too, implying that someone would have received a $69.00 room rate during the July 4th weekend is disingenuous.
While this is an older roadside hotel, it's very well maintained and refurbished. The rooms are spacious, clean and comfortable. They have nice down covers, plentiful pillows, fridge and coffee maker. We were on the lower level with a small patio on the grassy area. There is a golf course, family restaurant and off road vehicles for rent on the property. It's approximately 30 minutes from Zion. The pool was well managed, lots of towels and the hot tub was actually hot. The hotel was built in 1966 and operated by the original descendants. The restaurant service was a little slow and food wasn't 5 star but plentiful and adequate. Overall, very glad we gave it a try.
We have stayed at BW motels before and have been happily satisfied. This place was an odd exception; the locale was great and I'm guessing that we had the best room in the motel.....................Nice view, chairs on a mini patio (no mini table though); V. comfortable bed and lots of room in the accommodation; iPhone charge points, fridge and microwave(although very small). BUT, Two points earn it a poor value for $$$. First was the water pressure --- there was NONE at times, when you wanted to shower you got a dribble but outside there was plenty of water being spread over the golf course to the point of flooding the greens!!!!! I mean Large "Large" puddles. I complained to the the front desk, and in so many words, they said, that's the way it is.... take it or leave it.................. no offer to solve the problem or partial refund etc. Second, was the total lack of any breakfast. At this price most motels (Best Westerns included) serve a hot breakfast. This place offered a high priced restaurant with no discount or free meal again not up to BW standards. Would I return to this place probably not, unless I didn't need a shower or breakfast and just wanted to play golf on puddled greens...............
We loved everything. The location was perfect, for our visits to both Zion and Bryce. We had 2 rooms each with 2 patios. We used the golf course, loved having that option. The family enjoyed the pool every day after our trips to the National Parks. The restaurant food and staff, was delightful, especially our favorite server, Joyce. We were 3 adults and 2 kids, 10 and 14. We enjoyed the pool, the fascinating history of the place, and generally loved the whole 4 day stay.
When you are checking into BW Thunderbird and head to your room, you may be wondering what you have gotten yourself into. In the day and age of Holiday Inn Express and other micro-hotels, a motel with room doors opening into the parking lot usually means 1-Star accommodations. Not so with the Thunderbird! The rooms are huge, the beds are very comfortable and everything is clean! The furniture is sort of a wood/log/cabin theme. The bathroom area is very nice, but the set up is on the dated side, even though everything looks new. The AC unit is a bit old school in a window next to our sliding glass door that opened to the pool area. It worked great though. The room was perfect. We did use the pool, which is 8 feet deep. There is a kiddie pool area attached and a sepperate hot tub. There were a lot of people in the pool area. We also checked out the gift shop, which was really big. The restaurant gets its own review. Location was perfect for out late afternoon Zion exit and early morning drive to Bryce Canyon.
Convenient place to spend the night between Bryce & Zion if you're traveling via Hwy. 89. Restaurant is over-priced but the delicious pie makes up for the pricing. The hotel outside decor and the room decor are southwestern themed and very appropriate for the area. We had a large ground floor room with a nice view of the golf course and some hills in the near distance, and were able to park right outside the room door. But we did have at least one mouse in the room during the night and found mouse droppings in several places on the floor in the room. A second floor room might prevent this - next time. And the A/C was noisy and not cooling as well as it should - wall unit. Only about 1/2 an hour from Kanab, UT for a nice drive. Room was not cleaned and ready for us until at least 15 minutes past check-in of 4 p.m. But, we would stay there again or maybe go the extra half-hour and stay in Kanab.
This motel has a very clever configuration, each room has to access points, one to the adjacent parking spot, and the other from a patio were you can sit on a chair and glance the 9-hole gold course. This means you can easily get your luggage in and out of your car and you can sit back and relax enjoying dusk or dawn, or the mountain views, or watch if there is anyone playing golf . The check-in process is efficient and hassle-free, and the check-out is even better, you just leave the keys inside the room, close the door and go your won way. The rooms are spatious, clean and with a wild west flavour to it, due to the rustic furnishings. But don't be fooled by its looks, this room has everything you need for a comfortable stay: wide-screen TV, microwave oven, fridge, good Wi-Fi connection, a bed so comfortable that makes you wish to take it home, ironing board, large closet area ,toiletries, excellent shower, bathtub etc. The shower/bathtub area and toilet were separated from the vanity with a door. The vanity was large and spacious, with a coffee maker and two types of coffee. There is no included breakfast, nor free or paid, but there's a nice adjacent restaurant, other one just across the street, and a gas station and a convenience store, where you can get lots of little things to quench your thirst or put and end to your hunger. Definitely recommended, it is a top choice for a base while exploring Zion National Park, Bryce Canyon and other nearby attractions, like Kodachrome Basin State Park.
Great location for visiting Zion National Park! Loved the rustic furnishings and the Keurig coffee maker. Cute golf course adjacent. We didn't eat a meal at the restaurant but it sure seemed busy and advertises “Ho made” pies! LOL. Very pleasant stay.
Lovely experience- room was very comfortable/ food in restaurant was perfect and serve breakfast lunch and dinner. The staff was friendly and very helpful. Price was reasonable and well worth it . I would definitely stay there again
We stayed the night after visiting Zion National Park. The room had been updated and was very clean and comfortable. The front desk staff was very friendly and helpful with our questions about the area. We had breakfest the next morning at their restaurant and it was great. We did have a problem with our TV and the Manager adjusted the rate for us.
There are not a lot of hotels in this area and this is a little hidden gem in a great location. The motel looks a bit dated from the outside but the rooms we had were recently renovated and were actually really great. The pool was great but a bit cold since it had just recently been filled. We had dinner at the restaurant and didn't love the food. The breakfast was much better. The woman who served our dinner was delightful. Would definitely recommend this hotel if you're in the area.
Great motel with exterior doors and adjacent parking. There are single and two story buildings. Location was near several parks for convenience and away from the somewhat crowded and pricey Springdale area. The check-in process took about 15 minutes as the only clerk was booking a needy customer. The first room we were assigned was in the two story building and footsteps from above were loud. The clerk quickly assigned a room in the single story building. The stay went well from that point.
We loved this hotel. We got there late but someone still came to check us in. The staff were all really nice and accomodating. The rooms have been renovated and the beds and pillows are comfortable. Only complaints: the cleaning solution used in the long was off putting to me (my husband was fine with it) and the hot tub smelled like it needed chlorine. It smelled a bit like mildew.
Great location, restaurant & staff. We stop here often. Love the excellent food, central location & great staff. Rooms clean & comfortable. Planning this as a destination trip for hiking & exploring Zion National Park.
Excellent location between Bryce Canyon National Park and Zion National Park. It's perfectly situated to get on Hwy 9 to drive west to Zion National Park - that route is beyond gorgeous. The room was very clean, they had plenty of electrical outlets, beautiful view out our window, the staff was really nice, the restaurant had good food. We visited in the off-season, in December just before Christmas. I can only imagine during the busy time of the year that it's absolutely packed with happy visitors. They are known for their homemade goods - they make their own "ho-made" bread and "ho-made" pies - delicious!
We booked it very last minute so was skeptical but it was incredible. Rooms are huge and very comfortable. We checked in late so it was hard finding anything open for dinner around. I would definitely come back when in area again.
We stopped here for one night after exploring Zion National Park, on our way to Bryce Canyon National Park. Great room. Rustic furnishings. The room looked like it had been recently redecorated. The stall shower was amazing, with subway tile, and rain shower shower head. The shower and toilet were separated from the vanity with a door. The vanity was large and spacious, with a Keurig coffee maker and two types of coffee. Large closet area with two luggage racks, very comfy bed, ambient lighting. Nice large-screen TV (important for hubby) and great WiFi (important for me). Mountain views beyond a beautiful golf course. Friendly staff at check-in. Breakfast not included, but there is a restaurant that serves breakfast, lunch & dinner. We ate dinner in the restaurant. Good food, salad bar, friendly service, amazing pie! Premises also includes a gift shop, indoor pool and a gas station right next door! A bit more pricey than we usually pay, but very convenient to all we needed. Great for our needs!
Stayed here for one night whilst road tripping through Nevada/Arizona/Utah and was perfectly happy with our stay. The rooms are giant, clean and well presented. It's a motel style with a ground floor and first floor with the doors opening on straight to the parking lot. Breakfast wasn't included, but there is a restaurant attached to the hotel that offers a good variety for breakfast, lunch and dinner. Had no complaints other than there usual noisy air conditioning unit. Would stay again.
This was the best hotel that we had on our trip. The room was decorated very nice, with neat furniture, a vaulted ceiling, a view of the 9 hole golf course. It was almost like a suite. We loved all the staff at the hotel and restaurant. They made us feel at home. I thought this would be a fun place to stay and it did not disappoint us at all! I would highly recommend the Thunderbird!
Our room was quiet and decorated with beautiful, rustic wood furniture. There was a gorgeous Mountain View outside the patio door. The shower was one of the best I've experienced in a motel. Highly recommend this motel.
I have stayed at this location before and it was great! Since my last visit, they are upgrading the rooms and it is even better. It feels like a slice of an old western town with all the amenities of a full service hotel. The bed was extremely comfortable and I think all of the rooms have a patio. We will be back.
it was a Superb view from our room. They have a great free breakfast with lots of choices. We enjoyed the wonderful whirlpool and indoor/ outdoor pool when we weren't out hiking the area. The staff was very friendly.
Gordon M, Manager at Best Western East Zion Thunderbird Lodge, responded to this review
As much as I would like to accept your review, I believe that your review belongs to another well run Best Western property. Even though we do indeed have a friendly staff, we have neither an indoor/outdoor pool nor free breakfast.
Had a large, modern room with all that one would expect in a hotel...ground floor room meant we could back our car right up to our door to unload...the outdoor spa was sensational...they have a restaurant & gift shop on site...and entering Zion National Park from this direction is just jaw dropping.
We arrived on 20 Sep. 2018 for a 1-night stay in room 126. The room was nice, clean, and their restaurant food was very good. The restaurant is noted for their Pies. Unfortunately, we didn't have room for a slice of Pie, because we were full. If we go back, we would definetly try a slice of Pie. They looked really GOOD.
This hotel is a historical marker unto itself. It sits outside a National Park in the middle of a cute little town. The restaurant is excellent and the pie is to die for. There is a golf course attached and a wonderful pool. Rooms all have either private patios or balconies.
My wife and I dropped in for dinner after a day in Bryce Canyon. We were very disappointed. The food lacked imagination, was very plain, and rather tasteless. We chose a 'BBQ chicken special', and the only BBQ aspect was a smothering in BBQ sauce which we would not have chosen. The receptionist was less than welcoming and the service was amateurish, including a server to another table roundly blaming the chef for two mix ups which left a lady with nothing to eat for some time. I know you shouldn't judge a place by its customers but a disproportionate number of fellow diners were overweight and yet choosing huge plates of food; it would be great if only healthy options were served.
Gordon M, General Manager at Best Western East Zion Thunderbird Lodge, responded to this review
I am sorry that you had a disappointing experience with the restaurant that is located on our property. Since it is under different management than the Best Western, I will be sure to pass on your review.
This Hotel is outside the Zion Park approximately a 30 minute drive. I hadn't understood that when I booked it, but we ended up quite happy. The Zion canyon drive never got old-serene and lovely. The staff couldn't be kinder. We were given an upstairs newly refurbished end unit, it was really nicely done. There is an adequate mini kitchenette, sofa, and nice big bed. The windows don't face the sun, so none of that hot afternoon sun. A very cute gift shop on site, and the restaurant is adequate. We went down the road to a little grocery and made our own in the room.
Second year in a row we have stayed at a Best Western Hotel and been pleasantly surprised (other was near Reagan Library in California) . . . it is now our chain of choice to look for . . . reasonably priced, rooms very clean, beds very comfortable, hotel staff very pleasant and accommodating.
After a long day on vacation walking into a hotel room seems to be either arghhh - arms in a bit, shoulders down and sort of "oh well" - but not here - or walk in and wow, arms out a bit, shoulders up and thinking "this is great". Our second stay here and yes great - large room, comfy chairs and bed plus fridge, microwave and up-to-date shower. And friendly staff and a great restaurant on site - leave room for the dessert pie! Very much recommended all round.
We had had a long day on the road and visited Zion National Park, next was Bryce. This location was the perfect stop for us. The room was excellent, we had ground floor that opened out to the pool. The room had great beds and pillows, also a small dining table and dining chairs. The pool was a great facility after the long day, room clean and well appointed. The check in was simple, auto check out early next day was appreciated. The restaurant provided excellent service and good wholesome food. We would go back at the drop of a hat.
The staff is friendly and professional and the service is excellent. We return several times each summer to relax and enjoy the swimming pool and golf. They accommodated us with the rooms we requested. Check in and check out as well as making the reservations was pleasant and hassle free. We highly recommend this motel in every way!
We'd run from Hoover Dam, to Zion Nat'l Park, to a white water excursion just north of Maryvale, UT and then headed to this neat find in a tiny crossroads. The rooms were immaculate, decor very nice, and the pool was literally our our back sliding door. This beautiful location has a golf course right behind it, ATV rentals onsite, and a quaint home town feel restaurant with very friendly staff. We actually stayed here 2 nights as it's less than 10 miles to the turnoff for Coral Sand Dunes Park, an easy drive back down to Zion, and has Kanab 15 miles down the road with some great restaurants & bakeries. We enjoyed Kanab so much we went twice!! Very affordable accommodations! I'd definitely do again. The hot tub watching the sunset was exquisite! The pic I attached was sunrise over the bluff! Beautiful & peaceful!!
We had the best experience with this lodge. A day after we checked out, i realized i had left a blouse and jacket in one of the closets. I called and talked to Cathy (sp?) to see if the cleaning ladies had found them. Unfortunately they had not. Cathy then offered to go back to our room and personally check the closets herself! She found them and arranged to have them shipped back to me. In my book, Cathy went above and way beyond her job description, and I am very grateful to her. What a great experience!
We booked this hotel based on other reviews because we were visiting Bryce Canyon and Zion National Parks. If you are visiting Bryce first and driving thru to Zion, stay in Zion/Springdale -- there are better/newer choices there. The hotel was what I remembered as a Best Western - even though they have upgraded the interiors to some degree, the bed was too soft, the A/C units didn't work properly and the exterior design reflects "drive-up" motels from years gone bye. We booked the room for 3 days but our plans changed and we only stayed one night -- after a bit of wrangling, the got the account straightened out and only charged us for the original night stay.
I knew I was going to the middle of nowhere and didn't expect much - but was very surprised! It was nicer than a lot of hotels I've stayed at that had a lot higher rating. My room was a King bed on the South side of the hotel - single level. I parked right in front of the room, which is important to me. The room was very open, lots of space, a sitting area out the back sliding door looking onto the golf course and the shower was my favorite surprise. I was there to go hiking in Zions Park so my days were hot and dirty and the shower was simply wonderful. It was large, had a removable shower head as well as a rain style shower head. It made for a very nice ending to the day. The sink and counter were very spacious with a large mirror. This was one of my favorite rooms I've stayed in. Decor is country with a log bed frame. Very homey and comfortable. The ONLY downside was due to the area, there are a lot of flies. There were about 8 - 10 in the room when I came in. It would have been lovely to have a fly swatter in the room. But I recommend this place.
The hotel is perfectly placed if you plan to explore Bryce Canyon and Zion. As a family we stayed here and explored both canyons easily. The hotel itself is clean, pleasant and has a wonderful pool. Each room has a great view and a nice balcony. The rooms are comfortable, but the staff at this hotel location made our stay very unpleasant. We have stayed at Best Western before and have never had a bad experience until this one. The receptionist was unhappy to see us and made us feel dismissed and unwelcome at the hotel. We had had a long day of travelling and were eager for a good dinner so we thought to try the restaurant. This was the worst meal that we had during our entire trip in the USA. The food was not fresh and was way overpriced. It was in fact our most expensive meal in the USA as a family of 7. The waiting staff were unfriendly and lazy. Our waitress accused our 11 year old child of lying about her age for the children's menu (12yrs and under). This was very upsetting for her as she is a sensitive child, and immediately made our dinner miserable. The waitress would not even clear our table before we left and was not able to answer our questions about the menu. The hotel was lovely and I would recommend it, but the staff were unpleasant and unhelpful.
BestWesternHotels, Corporate at Best Western East Zion Thunderbird Lodge, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort
We stayed here for one night after visiting Zion National Park. It's close to the park and was very convenient. We enjoyed the walk out porch and everything was clean and comfortable. Restaurant on site was great - we ate 2 meals there. Front desk staff was nice. My only complaint is she signed me up for some rewards program without my consent, and now I'm getting email bombed by Best Western.
Thunderbird Lodge is far above a regular motel stay. Not only were the rooms clean, accommodating and efficient but had bonus treats as well. The Thunderbird restaurant connected to the hotel office is terrific. They tout their pies as they should. Behind the lodging in a 9 holes golf course with club house. They also rent 4 wheel atv's no use locally. Conveniently next door is a gas station which is also a welcome site when you don't know when you will see one next.
We love the western decor. The restaurant with its "Ho-Made Pies" is in a class by itself. Not only are the pies super, the T-shirts with the logo are keepers which often become gifts for visiting friends from the East coast.
This was one of the nicest looking Best Western Hotels I have seen with a cafe and gift shop. Western decorated atmosphere. Hotel rooms were in a separate building behind building containing, gift shop, cafe, front desk and gold shop. Very friend atmosphere throughout. Cafe known for homemade pies of various flavors. We had home made soups and raspberry lemonade for a lunch stop on way to Las Vegas. Waitress was very helpful and friendly in helping us make a selection from the menu.
Our experience was not that good. We stayed three nights. One night the stool from the room above us leaked into our room, they moved us to another room. Seconded night the shower curtain rod fell on my wife. The facility shows our age, but is maybe the best in the area if you want to stay close to the area natl. parks.
We wanted to arrive Zion from the east and realy enjoyed our stay with Best Western Thunderbird Lodge. The check in process was a little long, but everything else was very good. Nice suroundings, very nice and spacious rooms, and beautiful scenary around. Will for sure come back.
My two grand-daughters and I spent an unplanned night at the Thunderbird Lodge when our Zion Wilderness adventure went awry. The front desk attendant was so kind when we dragged ourselves through the door! Our room by the golf course was beautiful, clean, and comfortable, Dinner at the restaurant was great, and the pie was as good as advertised. The gift shop is unique and filled with art and jewelry made by real artists. My husband and I have stayed here before and it was good then, but somehow this was exceptional.
It is a good value for money place and with amazing accommodation facility. Loved the room and surrounding, for sure you will wake up to a perfect good morning with the view of gulf course and mountains surrounding you. The restaurant food is also very nice. And most importantly close to Zion NP and many other attractions.
Room was very nice as well as the pool however there was no breakfast like the web site indicated. On top of that the coffee maker did not work I ask the first day for it to be fixed or replaced it was not ask again Every day I was there and they did nothing to make it better. all they could say was the Restaurant has Coffee and Breakfast you can get it there. I left very sad and will think twice before staying at another best western.
After being asked to leave at Jacob Lake we headed north toward Bryce Canyon in hopes of finding a room. We were like some of the other travelers didn't see scope of the whole property when we pulled in. CC helped us at the front & was a joy to talk to. Our rooms were fabulous! Ate at the restaurant that night that also had great food & service. The homemade pies to die for!
Trip Advisor apparently doesn't know that the Best Western Thunderbird Lodge also has an RV park. Well, it does. We six adults stayed at their "North Lot" in two 40' motor homes with long and wide pull-through slots, while visiting Kanab, UT and Zion NP. Couldn't beat the $25/night rate. The entire north lot (about 20 spots) is on large gravel. The water pressure is great, we had 50 amp service and sewer at each site. There is no wifi either at the campsite or at the hotel......you're kind of off the grid. If they had had wifi it would have been SIX STARS!
On a regular day, I might drive right by this hotel thinking that I wouldn't ever stay here. What a mistake that would be! Our room was completely new, clean, comfortable. The steam sauna shower and new claw foot bathtub put it over the top. Thank you for a wonderful stay!
I wasn't impressed when I saw the outside, but boy was I mistaken! Check in was fast and efficient. We were given a sheet with information about restaurants, check out, ice and more. The room was huge with a king sized bed that was comfy and the sheets were not threadbare. We had a nice little porch area abutting a grassy lawn and pool. Bathroom was clean and good sized. Showers worked well. Close to Zion so we got in before the crowds. Loved this place!
Our friends, my wife and I, spent two nights here. The rooms have been remodeled at some point and are kept clean. The hotel is family operated and the staff are generally cheerful and helpful. One caution; if staying here, bring food. The restaurant is not great and there is little choice in Mount Carmel.
We were put off when we first arrived by its lack luster outer appeal and then pleasantly surprised. Check in was super easy and the front desk woman was extremely nice and helpful. The rooms were spacious and comfortable and quirky-shaped (we stayed in the one story building). The hot tub was open and it was nice as well. Close to Zion and perfect for what we needed. We would stay here again!
This room was beautiful and had a deck overlooking the golf course. The room was very very nice and we loved the decor and the spaciousness of the room! Everything was top of the line. There was a nice big screen TV and a large fridge in the room and a nice table and chairs to sit and eat at away from the sleeping quarters. Not a cramped space at all. Very Nice! I would just saw add a microwave to heat up leftovers from the restaurant. Thanks!
Friendly check in, and a nice, large room. We especially liked being on the second floor with the vaulted ceiling. We were excited about the on-site restaurant, which actually turned out toe be kind of terrible, but we really liked the hotel room.
Friendly clean old-school motel with a terrific restaurant. It has an excellent location for visiting Zion National Park near the east entrance. The beds were very comfortable. I'd stay again in a heartbeat.
Maybe it's the location and great proximity to Zions National Park, maybe it's the fact that every balcony basically looks out onto the golf course, or maybe it's the wonderfully cheerful folks that work here, but this is easily one of my favorite places to stay. It's not an overly fancy place, but everything is well maintained and clean. If you're coming to Zions from the North at all, or the Denver direction, you should consider staying here. The east entrance to the park is much less busy than the other end, and while Springdale has more restaurants and amenities than the area surrounding this Hotel, you'll spend more and wait in line longer on that south entrance to Zions.
We stayed two nights for our visits to Zion and Bryce National Parks. The room was fine, and the price reasonable. It's a basic motel-styled layout, with an attached shop and restaurant. Just across the parking lot is a gas station with a mini-mart -- very convenient if you need something for the day's adventures. There aren't many other options if you're planning on staying this side of Zion.
If you are traveling between Bryce and Zion National Parks and want to get an early start at Zion (which is highly recommended), this is a great place to stay. The hotel is clean, the beds were comfortable and the service was good. We did not eat at the restaurant since we arrived after it had closed for the evening. Breakfast is not included. There is a golf course, a pool and a hot tub, but we were there in the winter and did not use those facilities.
We loved our stay at this hotel. It was perfect for leaving Bryce Canyon and being ready early the next morning to go to Zion National Park. The room was very big and nice. We loved the shower and soft, large towels. Super clean also! We wished we could stay longer!
Our room was modern and spacious with a décor fitting the area. The restaurant was pretty good and has excellent pies, so save room for dessert. A good place to stop when traveling between Zion and Bryce Canyon National Parks. They also have a 9 hole golf course.
Conveniently located between Zion and Bryce. Room was clean but cold upon arrival (December). Excellent WiFi. No free breakfast but adjoining restaurant was good though a little pricey. Room was not serviced one of the days. We had to go out in the cold to the front desk to get new towels, coffee, etc. Woman behind the desk was not very apologetic and seemed to have a bit of an attitude. Minor room issues include a refrigerator that makes random tapping noises throughout the night, shower water valves that turn in the opposite direction to get water flowing, location of the towel rack is such that you can hit your head on it after you reach into the shower to get the water going, and bathroom door was hard to close. On line reservation not working (for months).
Everything was great. Fun little golf course, real good food, friendly staff. Just passing through on our way to Mesquite, Nevada and decided to stay again on our way back home. We will stay here again and again, it's fun!
We stayed for one night after we left Zion NP to make our way to Bryce NP. The hotel was good. Clean room and bed. The restaurant is had good food. We had dinner plus we filled up on gas. Everything was so close we loved it.
Thanksgiving day on vacation, its late and you need a hotel for you and your family. Best Western East Zion Thunderbird Lodge, Mount Carmel, UTAH was calling us. Thanksgiving on the road, we expected no family dinner or turkey! We were wrong! We had an amazing turkey dinner with the owner and his family. Thank you so very much.
location is fine, service is ok, room is large, but a bit dated. not the cleanest. no free breakfast. not sure why it is a PLUS. it is certainly not a bad choice, but the staff is not very knowledgeable about the hiking trails near the area.
Less than thrilled when we pulled up to the hotel. First floor room did not have a lock on sliding glass door. Friendly staff did check for 2nd floor room availability but there were none available. Staff told us Angels Lansing was closed- it was not and we did that hike later that day. Not particularly helpful with Zion area related questions. We stayed one night less than planned.
Gordon M, Owner at Best Western East Zion Thunderbird Lodge, responded to this review
Thank you for letting me know what both my room attendants and maintenance crew should have noticed. Even though there was the charlie bar on the door, they should not have overlooked the pin that was missing for the other locking device. I am sure that future guests that are assigned that room will appreciate that you helped us to provide a better experience for them then what you experienced. As for the incorrect information concerning the trail closure, all I can surmise is that the individual thought that the trail was still closed for repairs which where being done in October. I am glad that you were able to hike Angels Landing, a breathtaking view that is definitely worth the time and effort it takes to get to the top.
we stayed at at least 8 hotels on our trip. Zion BW was the best. very nice room, great bed, exceptionally nice staff in restaurant. great value. place was clean, quiet and large as motel rooms go. restaurant attached, gas station next door with C-store. highly recommend this place.
We had a great vacation visiting both Zion and Bryce Canyon National Parks. The tremendous beauty of these National Parks was supported by the very warm hospitable Zion Thunderbird Lodge staff. The location of this motel provides great housing for those visiting the two National Parks. This motel was established by a entrepreneurial couple in 1931 and today the family continues to work at the motel. The staff goes out of their way to joyfully invite you to their motel.
We checked in late (after 9p) and did not get a warm greeting at the front desk - in fact I think the receptionist was high. On to the room... the hotel may have been remodeled recently because at least the furnishing and fixtures seem new. It looked clean at first glance, but we soon discovered a number of concerns (mostly housekeeping related): - hair stuck in the back of the wall mounted hair dryer - hairs around the sink and in the corners of the bathroom floor - water in the ice bucket (not emptied after previous guests) - slight stains on the sheets and a hair - the conditioner dispenser in the shower was empty - the balcony door was unlocked - no hot water in the shower If you're not familiar with area and looking to stay near Zion, I recommend spending a little more for a hotel in Springdale. This place is a 45 minute drive from the main attractions at Zion and there is nothing nearby but gas stations.
We were tired after very long drive and this was a half way stop. We weren't expecting it to be all that. We were so pleased we stopped by! Really nice friendly waiting staff and great food - sweet potatoe fries were delicious ! It was traditional diner food but beautifully presented . The whole ambiance is retro and cosy . The Ho made pies which made them famous are so good as are many other baked treats on sale in the take away bakery - We love youThunderbird cafe
The BW EAST ZION THUNDERBIRD is an oasis in southern Utah. Big comfortable rooms with all the amenities you would expect of a 5 star Hotel. I always look forward to my stay there. The restaurant makes their food from scratch and its is a great home meal. Do not miss a piece of the various HO-made pies with a scoop of ice cream. Bring your golf clubs for a fun 9 hole course with a beautiful desert setting. Lastly a very caring staff.
This hotel has a lot of old time charm. Hotel location is great to visit Zion National Park. The restaurant's food and service is really good. The furniture in the the room is very unique. There is a golf course on the same property.
Great room and location good if you are just needing a comfortable place for the night. Otherwise it is what the name of the town says -a junction. Be aware there is no breakfast included and you are limited by the few options in town and the same is true for dinner.
We have stayed here before and we're not disappointed this time! It is so cute and comfortable. Love being able to walk out on the golf course at night to look at the stars! Beds are cozy and everything is super clean. Loved that the bathroom looked like it had recently been retiled. It is the perfect stop if you are doing Bryce and Zion. Can't wait for our third stay!!!!
Clean throughout, attractive furnishings, excellent bed, spacious room. Wish it had free breakfast, but the restaurant was a good place to eat. Convenient to Zion National Park. Will gladly stay here again.
We stayed here because we couldn't get a room closer to Bryce Canyon. Check-in was excellent, as well as check-out. Wi-Fi worked excellent, the food at the restaurant was good, too. And, it was quiet.
Pulled up to motel. Looked pretty non-descript. Our room turned out to be very large and decorated with western furniture and accessories. A very nice place. There was a restaurant and a really good size gift shop food was good and lots of fun things in the gift shop. They have a good thing going here.
A delightful motel that is conveniently located between Bryce Canyon and Zion. Room was clean, the bed and pillows were awesome! Great décor, the lobby was amazing. The adjoining restaurant served delicious food.
This is a well documented place to stay. Clean rooms, excellent staff. Restaurant was too busy for supper. Breakfast was the best ! we did find cobwebs in the corner. Bed was fiendishly and comfortable. I would stay here again for sure. Half way between Zion and Bryce canyon
We arrived late for a check in and had been designated a room upstairs..... the very helpful receptionist saw my walking cane and limp and found us the last room on the ground floor with parking right outside. The room was large and comfortable, good bathroom facilities and we were happy there. We can recommend eating in the restaurant attached... the food was excellent and home made pies were amazing and tasty.
Very comfortable motel with easy access to Zion National Park. We stayed for 3 nights and had no complaints. Many wonderful things to see in the area in addition to the park.NIce hot tub to relax in after long days
While visiting the Mighty 5 National Parks in So. Utah, we stayed in a variety of hotels during our 8 night stay. This by far, was the best hotel of the bunch. The room we had was large, comfortable and easy to get to from parking - we were able to park right outside our door. This was such a great hotel, we did not mind the drive into Zion (we thought east Zion was better than the Zion canyon). Bathroom was large and had a walk-in shower which everyone in our party (all over 63) found much easier to use than hoping over a tub.
We scheduled 2 nights each in Zion and Bryce Canyon lodges and had two nights we wanted to stay somewhere in between the parks in order to allow some flexibility in our plans. We felt very fortunate to find Thunderbird Lodge; it was perfect! It's about 45 minutes outside of Zion Canyon and an hour outside of Bryce Canyon. The restaurant had good food and served wine and beer as well.
Didn't think it looked up to much on first passing, but how wrong we were. It's a really lovely hotel. Our room on the second floor overlooked the golf course, had a small balcony, and was large, clean and well equipped. Most hotel rooms seem very dingy, but here there was plenty of lighting. The furniture was rustic and in keeping with the room. Large TV with plenty of channels. The most impressive thing about the place though was the staff. From reception to the restaurant, to the elderly lady who served us in the shop, all were friendly and welcoming. Dinner in the restaurant was good and we also had a lovely breakfast. No wonder it was busy. It's a really nice place to stay.
I stayed at the Best Western East Zion Thunderbird Lodge on a recent family/friends vacation to the Mighty Five. We were very pleased with our stay at this hotel. The rooms have recently updated and are very nice. They are large rooms with a private balcony or patio. The staff was very friendly and helpful. The restaurant had good service and food.
The girl at the front desk was charming and helpful. She made sure we had everything that we wanted and explained everything. The room was clean and comfortable. We enjoyed the pool. It was clean, and convenient. Everything was beautiful from the grounds to the entry to the rooms. The food at the restaurant was very good.
The room was clean, quiet, huge, with the best shower. Comfortable bed and soft linen. Great air conditioning. Convenient having a good-sized fridge. Liked our private balcony. Lots of TV channels. Friendly staff. We loved It!
Although I had reserved a room with 2 queen sized beds, the room they had available was a king size bed. I needed to get ready for a wedding, so I took the King. The bed was great, the shower was incredible and the golf course outside the sliding glass door was great. I would love to stay there again.
We had a great time staying here between visiting Zion and Bryce Canyon National Parks. The location is great. The historic restaurant is fun and the food was excellent. I had the chocolate cream pie!
Located in Mt. Carmel, Utah...Friendly front desk staff, clean and convenient if you are visiting Zion National Park (you will be entering the park from the east side, so plan accordingly). They have a golf course, gift shop and a cafe (cute, but the food is just OK). Gas station right on the property and across the street makes it convenient as there are not that many gas stations in the area.
The location was great to be able to travel to several of the national parks for day trips. The rooms were great-large with a balcony and beautifully decorated with rustic furniture. Would highly recommend staying there. The ONLY issue was the WiFi wasn't always the greatest because of the remote location. It tended to be better in the morning but not so good in the evenings.
Good location for accessing both Bryce and Zion parks. "Old west" decor, with very heavy pine furniture. Good room. Good internet access. Unfortunately, the attached restaurant has running "joke" in their signage and throughout their menu calling their staff "ho"s. :-(
Best Around with the Excellent Best Western Bedding. Interesting Architecture inside, see pictures, no 4 walls perpendicular here. Dark Night Skies full of Milky Way. Note No Microwave. No breakfast offered. Office attached to Gift Shoppe, and good ole family restaurant with Pie. Reasonable Rates. Also, Gas available, important in this part of Utah.
This place is very cozy and they renovated all rooms and pool. It's very close to the national park and highway going to LA. The front desk is very nice lady and the lady from the store is very sweet and funny! We will be back again!
Hope your luckyenough to meet her. Hubby injured foot on hike, she checked us in early close to ice machine! When I opened the door I thought there was a mistake. Gorgeous room; Bathroom to die for, great beds. Restaurant a bit pricey but ok.
Gordon M, General Manager at Best Western East Zion Thunderbird Lodge, responded to this review
I will be honest and admit that I am not to sure how to respond to this review since there seems to be somewhat of a disconnect between the positive comments and the 1 star rating.
Hotel was clean and neat. Amanda and Doyle at check in were helpful and pleasant. Room doors lead directly to the parking area which was helpful for unloading luggage. Restaurant and gift shop on premises. Nice pool area. No complimentary breakfast
I took my son and his friend to the Thunderbird Golf course while on a hunting trip. ..Although a 9 hole course we had a great time 3 and 4 pars only but we had a very fun enjoyable time. It plays very quickly and is very economical. 10 bucks with a cart.
Hotel is nicely located for access to Zion National Park and 1 hour drive to Bryce Canyon. It has a fast speed Internet which works fine. Rooms are clean and spacious. It is quite during the night. Restaurant has ribs that are recommended. Portions are big so one portion for 2 people works fine. Nice place.
The best road-side Hotel I have ever stayed at. Rooms are very large and comfortable, the shower is truly luxurious. Everything is immaculate and well maintained. A restaurant is attached and a gas station next door has a convenience store inside.
This establishment is well managed and is in a beautiful setting. While not at the center of any of the main attractions of Southern Utah, it is very close to several of them. The rooms are very nice. The hotel staff is professional. I'd ditch the Keurig coffee maker for a conventional one, and--the big demerit--the restaurant is not very good, a significant issue, as there are next to no food choices in Mt. Carmel Jct.
Hotel was great. Clean room, comfortable bed. Laundry services great. Efficient and low cost. Restaurant staff fantastic. Steaks were not cooked enough even after re-cooking. The rest of the meal was great though.
This place is pretty nice considering it's age. It has been remodeled not long ago so it has updates most want. The Wifi is free but it is glacial in speed. They told me all the wifi in the area is slow because of the terrain. No free breakfast at this motel and I would not recommend eating at the lodge restaurant. Prices are high for the low quality of the food and the mediocre service. Not many restaurants close by but those that are, couldn't be much worse. I feel the room rent was about what I would expect for such a seasonal lodge, they have to make it while they can. The place was clean and the beds are good.
This lodge is a great option to be near the east side of Zion National Park. It's more remote than the bustling community of Springdale but has a beautiful golf course that is a bargain for hotel guests (even with no clubs). It was perfect for our extended family get-together because we were close to both Zion and Bryce National Parks and just down the road from Kanab (17 miles), with restaurants we adore: Rockin V and Peekaboo Canyon that have vegan options. Although I prefer central air conditioning, we didn't even need to run the room air conditioner at night and we visited during August. It's a great value for the price. Make sure to visit the German bakery down the road in Orderville for a real treat: great sandwiches & strudel!
I looked at several places to stay so we could enjoy Bryce and Zion. This was a great location! We were so close that we were able to visit the Coral Pink Sand Dunes, Bryce, Zion, and Moqui Cave, and could've gone into Northern AZ. The restaurant stayed open until 11:00, as did the adjacent gas station. The scenery around was beautiful. There is a pool, a sitting area outside each room, golfing to enjoy during your stay as well. There were a few kinks, all of which are easily workable, and we did exactly that. I was fortunate also to have someone still at the desk for a late check-in, and am greatly appreciative for that. Should we come back to this area, we would definitely stay here again, and certainly recommend to others.
This was a lovely hotel located within east drive of Bryce Canyon (45 min), Zion (35 min) and North Rim of the Grand Canyon (about 2 hrs). We stayed 5 nights here to visit all of these parks. It was certainly considerably cheaper than staying in Springdale. I was pleasantly surprised at how spacious the room was. Had plenty of room to spread out all 4 of our suitcases and could still move around. It was clean and the bathroom was a good size. Beds comfortable. Pool and spa very nice, well kept. There is an insight 9 hole golf course ( not the best per my husband but low fees to play and rent clubs, my son and husband played 19 holes and rented clubs for about 40 dollars). Restaurant on site very good food if not a bit expensive. Would not want to eat there every night. One downside here would definitely be few food choices--a subway and another small restaurant only choices. Great desserts--must have the pie!! Staff were nice and accommodating. Fortunately did not have a problem during our stay. You could go all the way to Kanab for a bigger town and mor dining options, but since you need to be parked at Zion before 9am, it was a much shorter drive, and we got to take the scenic east entrance every time. I would highly recommend this lovely hotel to anyone who wants a great spot for visiting parks.
We had been driving a lot and were winding down our vacation. What we needed was a clean hotel with laundry facilities and room to spread out our stuff to re-pack and organize for the final stretch of our trip, and have a pool. This hotel had this and more. Friendly staff and great location to get off and on the road made this place a winner for us.
Love this place. The rooms are very spacious and the staff is always very friendly. Take advantage of the restuarant and get yourself a Ho-made pie. Golfing is always a fun activity here. And the pool make for an excellent escape during the hot summer weather.
We had a good stay at the Thunderbird Inn. The room was clean and accessible for my wheelchair. The restaurant served large portions of food. It would have been nice th have had a complimentary breakfast but at least the restaurant was available.
My wife and two children spent two nights at this hotel as we explored Bryce Canyon. (Not the ideal location for Bryce Canyon but we planned this trip later than we should have.) It's 60 mikes from Bryce and the drive is manageable unless you want to see the sunrise. The hotel is fine. The room was spacious with nice decor. The beds were comfortable with good pillows. The bathroom, while dated was clean. The staff at check-in was very polite and helpful. Our experience was fine and would recommend it on the assumption you aren't looking for a hotel with high end amenities. The drawback is twofold. One, limited dining options and two no grocery store. For these you need to drive to Kanab, a 17 mile drive.
This is a nice hotel located near Zion NP. The hotel was adjacent to a golf course and offered free club rentals and discounted greens fees. The hot tub and pool were adequate, but a short hike from our rooms on the far end of the property. The rooms were clean and comfortable with recently remodeled bathroom and shower. Even though our room was located next to the ice machine, it was very quiet. My one complaint is that Our coffee maker in the room did not work and since breakfast was not included, we needed to get coffee from the gas station in the morning. The hotel also has a gas/convenience store, gift shop, and restaurant on the property.
I wrote an extensive review in 2015, so this is just a short update to that. If you're a hiker, check out that review for more info. Mt. Carmel Junction is little more than that, a junction. A couple of gas stations, some convenience stores, a few motels (I've only ever stayed at the Thunderbird, which looks much nicer than the others), and this year there was a nice guy selling produce out of a small stand by the parking lot. There's also a restaurant and a gift shop at the Thunderbird. I really enjoy staying at the Thunderbird. The rooms are large and well furnished. Small fridge, microwave, k-cup coffee maker, nice bath, excellent housekeeping, clean and very well maintained. Plenty of ice and coin laundry. Excellent wifi. For us it is a very comfortable place to stay and there are so so many places to explore on the east side of Zion if you're a hiker. There's several web sites that have great info, maps, etc on routes to wander around the East Zion slickrock country, which is stunningly beautiful and rather untraveled, though I will say, choose a route in keeping with your experience and ability. But options range from short family strolls with fun stuff to find to day long strenous hikes with awesome views, and it's only 20 minutes away. An evening walk at the Coral Pink Sand Dunes, also only about 20 minutes away, with the long shadows of the dunes for great photos, is also a nice way to end the day. Much to see if you want to drive an hour. Paria Canyon, Buckskin Gulch, great places in the Grand Staircase, Bryce of course but also Red Canyon which is similar but much less visited once you leave the road. Let's just say I've spent a week out there for at least 6 years and I haven't run out of places to go! We like to chill in the big room and usually just eat, barefoot after our hiking day, out of the microwave. It's a good idea to bring most of your food as there's no store but there is a decent "Honey's" supermarket down in Kanab, where there's also a number of restaurant options. I've always been greeted kindly by the front desk and I really enjoy staying here. I look forward to trips where I can stay at the Thunderbird for 3 or 4 days or even a week. Very relaxing.
Clean, huge rooms. Comfortable beds, Amazing staff. We left our phone charger in the room. When I called back the next day, the lovely lady that answered the phone not only found my charger, but mailed it to me as well!!
Nice big room, comfortable beds, great pool and the restaurant looked nice (although we didn't eat there). Good location for several Nat'l Parks (including Zion, Bryce & the Grand Canyon). Will stay here again when we come again next year.
Rooms nice and clean. A beautiful view out the room . Fun wood theme in the rooms! Front desk was very helpful! Especially the lady in the evening when we checked in ! Little pricey but it's due to the area we were in. Restaurant food was good but little slow to get our drinks refilled.
BEWARE!! – THIEVES OPERATE this motel! While spending one night I accidently left my “backup” purse. I always carry 2 purses when traveling so I didn't know that purse was missing until I got home a week later as I would only have used it in an emergency. They notified me FIVE DAYS AFTER OUR STAY that they had my purse! After several attempts to contact them they finally returned it AFTER REMOVING $300 and RUMMAGING and REARRANGING everything in my purse! The motel is overpriced since it is out in the boondocks and no other motels around. It is furnished with uncomfortable cheaply made log furniture, bad odor in the room, not very clean bedding/bathroom, bugs crawling/flying around and there is no free breakfast! The woman at front desk was rude and did not seem to know how to operate a computer and did not want to give me a receipt! I have always been a BestWestern traveler …but no more! I will switch to another chain and keep my purse and valuables in sight! I will also alert state officials and the Mount Carmel police about the highway robbers operating at this motel.
It's not the cheapest lodge around, but probably one of the best! Very spacious room, very comfortable bed, everything was simply great - no complaints at all. The on-site restaurant was also simply great - you should try breakfast there.
Mount Carmel is a tiny area - a little crossroad with a few businesses...but the perfect little stop between Zion and Bryce. This hotel was very clean and I loved that our back door opened on to the par 3 golf course. The course is super easy and you can get free club rentals ,a cart and 9 holes for $15 - what a deal! The pool was nice and there is also a hot tub- towels provided. Friendly staff and a quiet area :) The downsides - no complimentary breakfast and not much around. The hotel restaurant seemed overpriced, but you can go to one of the 2 convenient stores and get coffee, packaged pastries or other pre-packaged foods. There is also a Subway....but if you are planning on going into a park early - get your sandwich the night before ( Subway did not open until 8 AM ). Great little stop for a night!
This is a beautiful location that sits on a great par-3 golf course. The rooms were very clean and beautifully decorated with a nice back patio/entrance. There is also a nice, clean pool. The staff is also friendly.
Hotel was nice had a weird smell but was clean and nice. It's past Zion park and I would recommend staying at a hotel in Springdale. This is a nice option if heading on to the Grand Canyon. It's off the beaten path but is clean and efficient for a one night stay.
At around 1 hour to Zion NP and Bryce Canyon NP. Good amenities like a swimming pool and a hot tub. Spacious room. Breakfast NOT included but possible to have at the onsite restaurant : varied choice and really delicious.
Enjoyed our stay at the Thunderbird. The decor was was what I might call "elegant rustic." The Western theme used beautiful natural wood and a rustic theme, but was of top quality and very pleasing decor. In addition to a lovely room, the beds were comfortable, and everyone there was friendly and helpful. The nice ladies at the front desk even offered us a "loaner" microwave, since we discovered when we got there we had forgotten to ask if there was one. They went out of their way to be helpful and to make sure our stay was enjoyable and comfortable. Very near both Zion and Bryce National Parks. Good mid-way stop. Recommend.
This is definitely a lodge and not your average hotel. I loved the rustic decor and easy feeling, but the comforts of a hotel with the convenience of an excellent restaurant on the property are VERY nice!--there are even washers and dryers! Our room was very spacious and so clean and inviting. We chose this location to easily visit both Zion and Bryce Canyon National Parks, and I would definitely return to this lodge. The staff is wonderfully helpful--and fun! The free WiFi worked just great. I am not a breakfast food person, at home I eat a clean diet, but their breakfast was an excellent treat and cheat! I found this lodge in my AAA book, and I have to say that I'm very impressed with this lodge and that it's a Best Western. I'd stay at a Best Western again based on my great stay here--we stayed for two nights only as we were driving across country. This was our only time on the trip we stayed more than one night. I also loved that the sliding glass doors had our own patio on their golf course. Nice to sit out under the amazing starry sky at night, too!
The staff treat you like family! I have recommended it to my close friends and family. The rooms were spacious and clean. I had a ground floor room between the pool and golf course that was delightful.
We stayed here for a night during our road trip to Zion National Park and Bryce. Room was big and clean with a balcony and staff was friendly. There was no complimentary breakfast so that was additional cost for 4 people on top of already expensive room. Adjacent shop was helpful to grab water and snacks. Restaurant on the site where we did breakfast was good.
The Best Western was fine. The front desk was not fine; the young woman was not professional. The food at the restaurant was very poor as was the service. Really, wilted lettuce, rotten avocado, and cold french fries. Very POOR.
Was very pleased with this stay, one of 4 hotels we used on a loop through Cedar Breaks, Bryce Canyon, Grand Escalante and Zion. Met my primary criteria: clean and comfortable and in budget. Secondarily, the perfect temp. outdoor pool was steps away from the patio of our 1st floor room, a great place to relax after the hikes in 90+ degree weather. Quiet location just 12 mi. from East entrance of Zion (nice for Canyon Overlook Trail, East Mesa Trail, Checkerboard Mesa). Few food options nearby, but the inn's restaurant quality was good and we shared our breakfasts and dinner which made the price more reasonable (easy to do as portions are large). Stocked up gas, snacks and picnic lunches from the adjacent Chevron - nice convenience. The only downside with this and a few other places we stayed is they don't offer a rollaway or sofabed. We have a boy and a girl who need there own bed. That would be the only reason why we wouldn't return.
Our family stays at this motel several times every summer. We have always found the service to be accommodating and friendly. The rooms are clean and the pool and golf course are added bonuses. I encourage you to visit and be sure to thank Jane and Amanda for their sensitive help.
This hotel was a perfect location for visiting Bryce, Zion and Grand Canyon. We stayed 3 nights during May. The room was clean and very spacious and included a small fridge. The on sight restaurant was convenient and had the best Coconut Cream pie ever!
This was the perfect location for our trip to Zion Natl Park. The drive in was beautiful and we were away from the touristy expensive hotels in Springdale. Loved our stay. Would definitely choose this hotel again.
The place is overpriced however conveniently located next to Zion NP. Restaurant is much too overpriced, food so, so and service rather lousy. We had AC issue in our room, staff showed a lot of understanding but still had to stay in a hot room.
Very clean. Easy to find. Enjoyed our stay. However no continental breakfast. They had a nice store with 19 percent off for those staying there. Restaurant that was attached was a big pricey but decent food.
The Thunderbird restaurant serves a great selection of good quality food with friendly staff. The Thunderbird Lodge rooms have a unique decor. They are clean and efficient also roomy. The staff of both the hotel and restaurant are friendly and accomodating.
Ok location but had to travel to restaurant other than at hotel. One of the more expensive hotels we stayed at for the out of the way location. Had same accommodations in Grand Canyon for less. Was a little surprised by that.
It'll do if it's your only option. Clean, etc. But it was pricier than the other places I stayed in the region. If you book early, you can probably get the same for cheaper, but if you can't it will definitely do.
Great hotel !! Golfed their golf course and enjoyed the beauty all around. Comfortable beds and large room with patio out the back! Enjoyed the restaurant for Dinner. Staff caring and helpful! Close enough but not too close to all of the Zion national park tourists. Pleasant, beautiful scenery and drive to the park! many amenities, but reasonable cost for this area!
Booked online; didn't realize it was a motel. Not nearly as nice in person. Room had terrible lighting, TV didn't work properly, room and pool felt unclean. Staff wasn't terribly friendly. Restaurant was incredibly overpriced for bad food (waitstaff were the only friendly people).
Very nice hotel with large rooms and outdoor seating. Good location if visiting Zion or Bryce NP's. Just disappointed that not breakfast was included in the rate. Not even a discount our limited menu offered. Food at the restaurant was good, but my experience has been that BW's offer breakfast or some type of accomodation at the neighboring restaurant.
The rooms were very nice, but restaurant over priced for the food we recieved, on check in we got two room keys, both of which would not access room, so in the cold/rain,back to lobby , one worked in front door after that,the other worked on patio door LOL..did like they had ashtray out on patio for guests to use
Everyone from the check in to the check out was friendly and helpful. The rooms were very clean and refreshing. The restaurant on site is the home of the ho-made pies which are second to none! Fried Chicken in the restaurant is a knock out! Don't hesitate to stay here ! We will be back.
We stayed here after a visit to Zion National Park. While the room was reasonable, the value wasn't great because there was not complimentary continental breakfast like most motels or inns. The building decor was interesting, in the American southwestern style. The Thunderbird Café is located in the lobby. At the cafe, after a long wait for the hostess, we were greeted with not a good morning, but "It will be at least at 10 minute wait. AT LEAST." The hotel clerks had promoted the French toast as being special, but it was overrated. The French toast looked like it was dipped briefly and partially on both sides in the batter like someone's first attempt at making it. Otherwise, the hash browns and eggs were satisfactory.
It was ok stay , the front desk was helpful, the restaurant so-so. The rooms are slightly over-priced. CC @ the front desk was very helpful with directions and places to visit in the area.The scenery was nice.
Horrible experience. Called ahead for their "RV Park" - what a joke! It's just a parking lot off the highway, across the street from the best western. Called twice and no one cared to mention there is NO available bathrooms facilities, we were told to go to the RV park a couple miles away to use their showers.... seriously? When we arrived someone had his truck in our space and nowhere to be found, seems like they are just making money out of a parking lot across their hotel but don't take ownership when something needs to be corrected. DONT DO IT!!
BestWesternHotels, Corporate at Best Western East Zion Thunderbird Lodge, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
If your are traveling west to Zion National Park or want to visit a number of the Utah parks near the Grand Canyon don't consider anywhere else. Good attitudes by all, large rooms with good light, great restaurant in traditional American cookery, You can even get in 9 holes of golf if you have a slow afternoon. Really outstanding location, service, cleanliness, and willingness to help you out.
I recently stayed at the BW Thunderbird Lodge with a group of friends while seeing Utah's Mighty Five National Parks. It is sort of off the beaten path; that is - not on the main entrance road to Zion, but rather the back entrance from Mt. Carmel Junction. And to me, that was the best part! Each day we got to travel beautiful Highway 12 and go through 2 historic tunnels! The hotel itself is a family operation, and appears to have been recently renovated to include lovely tile work in the bathrooms. Meals are not included but there is a delightful and historic restaurant adjacent, also worth visiting. Be sure to try the "Ho'made" pies! I highly recommend this entire facility!
Easy to find and very friendly staff at the motel which has been family runs for decades. Lovely clean room with patio onto the lawns and swimming pool, with Jacuzzi. Golf course attached and large restaurant with plenty of choice for dinner and breakfast.
NO FREE breakfast served at this Best Western! Prices are little higher than some of the other Best Westerns I've stayed at in the past. Hotel staff was excellent to deal with and the location was not far from Zion National Park.
The room was spacious, nice and clean, we loved the handmade wood log frames around all the furniture, it added a different western charm. Loved our little patio. The bed was SO comfy, and the pillows too. And the shower head felt like we were under a waterfalls, so nice! Receptionist very helpful, even loaned me a travel guide on Bryce. Very quiet slept like babies! Good restaurant to walk to also.
We had issues because of wheelchair accessibility and the management did not address my complaints...however the room was lovely, the view lovely, quiet, restaurant excellent.One employee recommended the french toast for breakfast and it did not disappoint!!
The motel is old but has gone through extensive renovations. The restaurant is open from 7am to 10pm; we found the room (111) to be oversized, nicely furnished with wooden furniture, TV/remote worked as they should, the patio led to the swimming pool and golf course. The beds were large and comfortable and the A/C worked! Absolutely no complaints about the room. The staff was friendly and the food at the restaurant good.
A slightly older hotel with Native American decor and great gift shop. Quiet, non-smoking rooms and very comfortable beds. Felt really welcomed by staff. Would definitely stay there again. A nice respite from touring the UT national parks.
Hotel was ok, but overpriced for what you get. The wifi was constantly not working. The resteraunt is extremely overpriced and the food isn't anything special. Beds were lumpy and uncomfortable. Rooms were fairly clean but could use updating.
Loved our stay. Room overlooked the golf course, and had a patio out the back door. Unique property, and tastefully updated. So quiet and comfortable. Clean, too! We rode the ATV trails, but super close to Zion NP. We definitely come back!
Five of us on a motorcycle trip stayed here. The property consists of several 2 story buildings with lots of green space around them. A restaurant is part of the property so you can walk to dinner. The rooms were quiet, clean and comfortable.
Great room very nice remodel with a steam shower with 6 heads and a claw foot bathtub. Comfortable bed Great service. Nice place to stay when coming form Bryce Canyon Park. Way more then we expected. Easy check in and check out. We would stay again if we get back to the area.
I stayed here one night for 170$ including tax with a AAA discount. I had a good experience with best western before and assumed they have the same amenities. Wished I had checked online first instead of calling to book. Sure the furniture was beautiful with solid wood furniture and a fancy Keurig coffee machine. But I thought the high price included breakfast. I would rather have driven 30 minutes extra to a $120 with free breakfast. Also, when I was checking out there at 7am was no one at the front desk. I got tired of waiting and left a note with my room keys to check out. Also there's nothing to do in town. No restaurants or anything other than a hotel and a gas station.
We enjoyed our stay at the Best Western. We had no complaints. Staff was pleasant and the room was very clean. We did eat at one of the Best Westerns that offered buffet breakfast and it was very good.
Since we wanted to spend a full day at Zion National Park, we stayed at this hotel, which is a 15-minute beautiful drive from the East Entrance. The staff was super friendly and helpful. The room was big and comfortable. The hotel restaurant was good. If you pay attention to design -- the furniture and decoration are all based on big logs, even the picture frames -- not a minimalist's dream...
We stayed here for 4 nights to go to Zion and Bryce National Parks. It is on the east side of the park, which means you have to drive through the park to be able to park for Zion park shuttle but it is a very scenic drive with good stops along the way for hikes and photo opportunities. The food at the lodge was good and affordable. Rooms were clean and comfortable with a small refrigerator; large closet area and nice bathroom. Staff was very friendly. Would definitely recommend!
What can one say except that we were truly satisfied with Best Western as usual. Looking forward to our next trip to book our stay with Best Western. The comfort of the beds is something that must be mentioned.
We enjoyed staying here--it was a great location between Zion National Park and Bryce Canyon. We spent two nights here. Our first floor room had direct access to the hot tub, which felt great after hiking during the day--used it both nights. No breakfast and a little pricey, but still a good place to stay.
The hotel room was large and designed very well for privacy in the sink area and bathroom. The beds were very comfortable with a variety of pillow softness/hardness. The table was good for using the computer, but the chairs were not computer chairs, so they weren't high enough for me. Internet was spotty at times. The staff were very helpful and courteous.
I really liked this hotel for many reasons: When we checked in, our lady gave us a lot of information on Zion. She also told us about the rewards system of Best Western. The room was spotless and attractive with natural wood furnishings. It had a large television. It had a Keurig (although no creamer or sweetener). AND it had many electrical outlets--enough for us to conveniently plug in all our gadgets. The restaurant was very good and so was the gift shop. VERY NICE HOTEL!
A perfect place after a day of hiking at Bryce and Zion National parks. One of a kind furniture make your experience unique and memorable. Size and cleanliness of the room #100 meet our expectations. Staff is friendly and helpful.We will recommend this place to anyone who would like to visit national parks or just get away.
My wife and I had intended to spend our five nights in the Bryce/Zion area in St. George, but once we realized the distance from St. George to Bryce, we decided to seek a reservation to stay in Mount Carmel. We found the Best Western East Zion Thunderbird Lodge, and they had a room for us. This motel was very clean, and we received a warm and welcoming reception when we arrived. We stayed two nights in a very nice room that looked out on the golf course. The room had all that we needed, and this was a great choice for us, for we could spend a whole day at Bryce Canyon and not have to worry about driving all the way back to St. George. We might have liked a free breakfast, but the presence of a restaurant on the property precluded that. We would stay at the Best Western East Zion Thunderbird Lodge on our next visit to the Bryce Canyon area.
While the hotel didn't look like much from the outside, we were extremely happy with the quality of the room, cleanliness, and SIZE. Very, very large room. Great value for the money. Location was fine for visiting Zion. Skipped Springdale to save money, and happy we did. The restaurant is very good. Pies were excellent.
This hotel was just perfect for us after a full day of touring Zion!! We checked in with the very friendly attendant to a nice room, took a short nap, and walked a short walk to a great dinner. Our server was fantastic, very personable and the food was very good. The pie was great!! They were very busy with buses but gave each table above average service. The next day I realized I left very important earrings here and they quickly mailed them back to my home, and were so kind and helpful in the process I HIGHLY recommend this personal nature of this hotel. We left here to go to Bryce and it was just perfect.
Amazed at the price for a large, clean room with two queen beds. May have been off season rates didn't ask- $110 including tax. Would definitely stay again should that be a stopping point when traveling in the area. Did not eat in the restaurant.
Hotel was cute. Room was larger with a nice sitting room. Bathroom was clean. What makes this hotel is the restaurant.our breakfast was excellent and their pies are wonderful. It is easy access to Zion and other fun state parks. We had a great trip and slept well
After all day exploration of Zion, we were definitely looking forward to relaxing a BW East Zion, which we chose based on our travel itinerary in Southern Utah. We were greeted at check-in, with a sign saying the hotel has no water. No water in rooms, no water in restaurant. Bathroom facility was arranged with gas station across the street. Next encounter was waiting in line to check in, and watching a heated exchange between two tired travelers and understandably frazzeled staff. Tempers were frayed, and the exchange went on for almost 20 minutes before their issues were resolved. Not the best introduction to one's overnight stay. When it was our turn, to discuss our options, we learned that BW was prepared to reduce bill 60%, that the next lodging was at Kanab, an additional 25 miles down the road, and that there was no telling when or if the water issue would be repaired. Our road-weariness, made us opt for the known "roof over our head" rather than an unknown alternative down the road. We didn't think offering a discount of 60% was near enough, but we decided to forgo the argument until the next day at checkout....Fortunately, the water was restored a few hours after our settling into our room. The restaurant re-opened and we give huge kudos to the waiters and restaurant staff for bringing relief to all of the stressed out travelers who opted to stay. Their care, concern and friendliness turned a horrible situation right! We provided a review regarding this situation to BW direct (identical to this, except a bit more critical of the desk staff for "losing their cool"), and received a prompt, professional and grateful reply from the manager. All's well that ends well!
Short driving time to Zion & Bryce National Park. Nearby convenient stores are available if u need quick breakfast as breakfast in their restaurant doesn't come cheap. Room is clean. No microwave. Wanted to chill my drinks, fridge is available but not working. No ice in ice machine either. Other than that, still a pleasant stay.
This was a spur of the moment walk in stay. The hotel was spotlessly clean, Check-in was very efficient with friendly service. Their lobby, rooms, and restaurant had unique historical, and authentic decor representing the characteristics of the area. We have already recommended this hotel to other travelers we met in the days following our stay, who were heading through Mt Carmel Junction.
We stayed the night before our trip to Zion national park. This hotel is simple in style but has all you need and has an elegant country style decor. The rooms are motel style but inside very nice. Has backdoors for easy access to laundry, restaurant, etc. The bed and air conditioning were nice. The furniture was nice and ample. Flat screen with direct TV. The shower had good flow of hot water, but ko bath tub. laundry and ice are available.
Best Western East Zion Thunderbird Lodge was a perfect location to get to Zion National Park, lovely scenic drive. Restaurant had great food, best chips I have ever had! Both hotel staff and restaurant staff were very helpful
Pros--1 A beautiful setting (Our room looks out to a beautiful mountain.) 2. Room itself--well appointed, clean, nice patio to sit on and watch sunrise or have a drink. 3. Our room backed up to a golf course. Cons--1) Some rooms only have a shower 2) Service in restaurant was terrible --we ended up going across the street to a local restaurant where we enjoyed the food and got great service 3) No elevator so ask for lower level room if that's important for you. 4.) No free breakfast.
After our visit to Zion saw vacancy light on this hotel decided to pull in and stay for a night. Price was OK kind of a resort that has a golf course and restaurant part of the property. The decor of everything the room, restaurant country for sure in very good taste. Room was clean and beds (only offered queens) were great. Would I stay again if ever was in the area would be yes!. The restaurant is a little pricey $14.00 for a burger but not much that I saw heading out the next morning so we stayed put for the night.
Despite good reviews on TripAdvisor, we had heard mixed things about this place. Most of the Zion hotels and motels are on the Springdale side of the park, but this was a great location for going on to Bryce Canyon. The town is nothing, and from the outside the hotel is also, but the rooms are great! Jimmy at the front desk was extremely helpful. Our room on the second floor overlooked the golf course and was huge, quiet, clean and nicely furnished. And the price was much lower than prices in Springdale. Highly recommended!
No AAA, AArp or BW rewards member discount. No hot breakfast. Poor value compared to what we found later in Cedar City. The bathtub in our room was three foot long. We found a hotel in Cedar City that was a much nicer room, came with a full hot breakfast and was half the price of what we paid for this room. Staying here would have added about 25 miles more for us to get to the National Parks, but it would have been worth it.
Nice place to stay, we had a ground floor room with a patio that opened right to the pool area. Had some troubles to start with, that water line broke, no fault of the motel, and they offered us 60% off the first night because of it. Was only given 40% off and had some struggles getting it resolved, but it was fixed and we got the 60% off as promised. It's a little bit of a drive to Kanab, but with the restaurants nearby and the rocks shops in Orderville we didn't need to travel to Kanab very often. Left the hotel and drove straight into Zion National Park. Over all a pretty nice stay.
Staying here to visit Zion was a far cry from the hustle and bustle of Springdale at the other side of the park. The extra drive was worth it for us. The motel was clean, friendly, well appointed; large rooms, comfortable beds, nice amenities like a hot tub and pool open until 11:00 every night through October. We fully enjoyed our stay there (and could have even played 9 holes of golf on the adjoining golf course, if we hadn't been so busy hiking in Zion.
We arrived late in night. Check-in was quick, friendly. It is not a hotel, it is like normal motel. Western style wooden furniture. The insulation of the building is very poor, room was cold. There is an old heater by the window, when you switch it on it smells burnt and is very noisy indeed. Without normal heating system the bathroom in the morning is just like coldstore. The linen on one of our beds was stained. The noise isolation between rooms is very poor, our neighbors were watching tv until 2 in the morning, some western type movie, it was clearly heard in our room. Pros : good coffee maker, no problems with internet, got a discount for petrol at nearby station. Overall: from BW chain i would expect more considering their price, quite dissappointed. Would better stayed in Kanab, 20 minutes further drive.
I found my self being very surprised with this hotel. Spacious with strong wifi, back patios that opened onto the lawn, clean. The only quirky thing was an awkward sized bathtub - looked like a kiddie tub. Not a big deal but we got a laugh out of it. Great location being close to Zion. Restaurants in the area are lacking - basically one choice, which is part of the hotel...
This place was fun. Unique design...don't be looking for a regular BW type motel. It is an Adobe orange colored building, combo resturant and lobby. Rooms are in two buildings in the rear. We got the "old" part. It was the original old motel string of rooms. The new addition had a separate building with several floors. Both buildings around a green space also containing an outdoor pool and hottub. And the whole thing is on a beautiful 9 hole golf course! Our room had been totally redone and redone well. Not huge but plenty of room. Good bed, linens etc. Bathroom all redone. Fun little patio overlooking the grassy area. Only complaint about the room was that the little fridge had no freezer compartment. We carry a cooler and like to refreeze our freezer packs each night. No included breakfast. We ate at the resturant for dinner and breakfast. Don't try the chicken cordon blu special, very dry and not cooked properly. Breakfast was ok, had a cinnamon roll that was very good. The staff here were very friendly and helpful. Site also has gas and an amp type market.
This is an amazing place: a pink building , a motel with very large western style rooms, a basic diner type restaurant ( average diner, good breakfast ), a very well appointed gift shop ( you get a 10% discount if you stay there ), a gas station ( you get 20cts off per gallon if you stay there ) , and ..... a golf course ! When we were there they had a car show , children's games, helicopter and hot air balloon rides. And as a bonus you are only 12 miles from Zion National Park.
Originally, we planned on visiting Zion Natl Park and then staying at this Best Western that evening, getting a head start on going to Bryce Natl Park the next day. When we saw that the morning temperatures in Bryce were going to be in the 30s, we changed our plans and went there in the afternoon and our reservations at this motel worked out just as great. Our room was nice, had a mini-fridge without ice compartment but no microwave. We had a room overlooking the golf course and it was a quiet location. The room was not inexpensive but worked well for our purposes.
Stayed here while riding motorcycles through Zion and Bryce Canyon and the location was convenient for heading south to the Grand Canyon the next morning. VERY nice property with southwestern decor, rooms appeared to be newly remodeled and were very comfortable and clean. The restaurant attached had very good food and there is a good gift shop in the lobby. And, it's on a golf coarse if you're in to that. Very happy that we chose this hotel.
We very much enjoyed the Western decor and spacious room in the newest section of this motel. It is in a very convenient location just east of Zion Nat'l. Park with a restaurant on-site. The food was good but it was difficult to get seated just after sunset when other travelers arrived at the same time.
This motel in Mount Carmel Junction is a surprise in the middle of nowhere. Our king room was actually a suite with a living/eating area and a bedroom, a TV in each room. It has a frig and microwave. Both rooms are spacious. You park outside your room and we had a back door. There is a guest laundry which was very important to us. You are about 35 minutes from the east entrance to Zion National Park. We would stay here again if in the area.
Stayed here for four nights on our recent trip and served as a great base to reach attractions. Zion, Bryce and Kanab are within 1 hr of this lodge. Rooms are clean and comfortable and amenities are good. Restaurant is decent but on the pricey side. Discount for gas at the adjoining Chevron is a wonderful perk for guests. Keep in mind that there is not much here except for the lodge, restaurant, 2 gas stations and subway.
Would hig hly recommend this to anyone based upon my stay, As mentioned above the Zion Best Western has a Golf course, Restaurant, Swimming pool & hot tub, The convience of having all this at one location was really great,
This is a very basic hotel - clean, comfortable beds and quiet. The stay was very pleasant and the people at the front desk were wonderful. The HUGE problem with the hotel is that we booked it because it was supposed to be about 10 miles from Zion. What we didn't realize is that the East Gate is about 45 minutes from the main attractions. We had to drive about 1 hour total in both directions to get to the shuttle buses to the highlights of the park. If you book this hotel then be prepared to drive. When going to Zion stay in Springdale.
The rooms were very rustic, log looking furniture, it was a fun for a night. The room needed to be cleaned better. The floor was pretty dirty. But it was an alright stay. I don't think I would stay there again unless I had to.
This place is fabulous. Gorgeous large rooms, internet that works, super clean, great gift shop and terrific food with nice, competent staff. A real gem! One of the best places we have ever stayed. Highly recommend it
We just wanted a place to stay over for the night on our way to Zion. We never expected suh a nice and comfy hotel. The rooms are fine decorated and very complete with a possibillity to sit outside in the garden. The room has a fridge which we really needed because of the high temperature outside. We parked the car in front of the room. Great! The hotel provides a laundry, a giftshop and a restaurant. 10% off at the gasstation and the giftshop.
The room was very large and comfortable with an outdoor deck overlooking the golf course-location is good if you want to get into Zion from the east entrance-room had fridge but no microwave.No breakfast included and restaurant is expensive as well- I was told it is under separate ownership even though it is in the same building. Staff was very friendly and helpful with a couple of minor issues.
We travel a lot and are picky. This hotel was a pleasant surprise and a great value. Everyone had a good attitude despite the crowds. They seemed to care about all the things that matter to a guest. The restaurant was good home cooking if you hate veggies (frozen and mushie).
In my opinion, a good place to stay if you do Zion park, bryce canyon and cedar brooks, you are 20 to 45 minutes away from those locations. Hotel is great, clean and spacious rooms. Story of the owners is great. There is a golf as well. Restaurant is really great They really really have great meals in their restaurant and I spend a lot of time in a high end restaurant :) Service is professional. You won't make a mistake by spending time there.
Even though this was a motel it was quiet and the room was very large with a nice balcony and a great view of the golf course. Two queen beds and a separate seating area with large mini fridge made this room feel more like home.
I was a little nervous when I booked this hotel for our trip to the National Parks but was glad I did. We stayed here for four nights and it was perfect for our trip to both Zion and Bryce Canyon. The hotel isn't far at all from the east entrance to Zion and it took us a little over an hour to get to Bryce Canyon. The room was comfortable and very clean. Laundry facilities were right across the parking lot ( yes, I did laundry on vacation!), and the restaurant was steps away. The thunderbird restaurant was very good and the staff were friendly and very helpful in giving us information on the surrounding towns and the parks. The food is a little pricy but it's good and it beats the Subway across the street. The golf course was right outside our door and the pool area was clean. Only con is that there really is only one restaurant to eat at excluding the Subway. However, Kanabe is a twenty minute drive and offers a variety of restaurants. I would definitely stay here again. We aren't picky people and only really want a clean and quiet place to sleep. This Best Western definitely satisfied our need and we wouldn't hesitate to stay here again.
The room was comfortable, spacious, and clean. The staff was friendly and check-in/check-out was seamless and easy. We only had one minor issue: I called the front desk to request some shampoo, soap, and toothpaste and the friendly staff member said it would be brought to our room shortly but it never arrived. I understand that this was a small oversight that probably does not usually happened, but I was frustrated that it happened to me. This hotel was the most expensive one that we stayed in during our 11-day trip, but the service and hotel quality was not the best we saw. I guess that's the price to pay for proximity to Zion National Park.
We've stayed at the Thunderbird several times over the years and I finally asked "who was the architect?" The minute I heard "Frank" I knew the rest -- "Lloyd Wright," one of the most important American architects of the 20th century. As I looked closer at the property (the original section), I realized the horizontal flow coupled with the peaked roofs and, inside, the fact that the rooms had few right angles, all made sense. ... It's not "cheap," but for the remote area it's quite reasonable and extremely clean, a quiet place with a full service restaurant, a pool, a pretty little golf course -- and a Chevron gas station that has competitive prices (in this area just finding a working gas station is sometimes difficult!). There are lesser priced motels in Kanab, but none with this history and amenities!
Not all that much to look at from the outside but our room was very nice. Quite large with a two room bath including double vanity sinks, a small table with chairs, microwave, refrigerator, king bed, coffee maker & TV - nicely appointed. It was very clean. Check in was quick and easy. Not on par with a Westin or Hilton but a cut above other mid-priced hotels we have stayed in including other Best Westerns.
This is a motel near the Zion national park east entrance. They have good clean and spacious rooms, decorated in a nice woody style. But since they are one of a few places around to stay, the customer service is quite terrible. The lobby hours are limited, and even when open they are highly unreliable. I reached here at 9:30pm after a long and tiring drive and wanted to check in, but there was no one at the front desk. No manager in sight either. I was greeted by a sign saying that the associate was away "assisting other guests". I waited for over half an hour just to check in. Finally, a lady named Summer came in and was utterly unapologetic about the entire situation. I asked if there was no one else who could help me, and she said "oh I left a sign saying I was away". Is a sign supposed to check me in? Another guest who was waiting for the front desk associate to show up had been double charged on her card. She too waited for half an hour, and as long as I was there, it didn't seem like anything was being done to resolve her situation. This is a Best Western property and you would expect a basic level of professionalism and courtesy from them. I've stayed at much smaller, family run motels that have had much better service than here. Do the smart thing and stay in nearby Kanab or in Springdale on the other side of Zion.
Great location between two national parks, pool was very refreshing at the end of the day, room was clean and well maintained w/ patio. Great views of mountains, surrounded by a little par three golf course.
I had made a reservation several weeks prior to arrival for a king sized bed. Upon arrival I was informed that due to some construction there were no remaining king beds available. They offered to refund a small amount of the cost of the room but that is all they could do. I informed them I should have been informed before arrival so I could have stayed in another town at a hotel with king bed. Due to it being late in the day we decided to stay and not drive further. The room they provided was adequate but the beds were too short. The lady at the desk did all she could but had to live with the manager's guidelines.
The location is about half way between Zion National Park & Bryce National Park, so was very convenient. Staff was friendly & helpful. There is a full service restaurant attached which is a bit expensive for what you get, but everyone we met including the owner was very nice.
Nice pool, very quiet, good place to stay for convenience to both Zion (20 Miles) and Bryce Parks (near 45). 17 miles to Kanab on scenic drive with numerous restaurants. Nice looking golf course, discount give on gas at station next door.
We were surprised at the large sized room. It was very clean and the bed was very comfortable. The food prices in the connected restaurant were high, but this may be the norm for Utah. It was cool and raining, so didn't use the pool, but it looked very inviting. The parking lot was being re-paved, so that tells me they are keeping the place updated.
This place is a hidden gem. Located on the East entrance of Zion National Park, this place is for the most part away from the huge crowds this park attracts. You get a nice Navajo Sandstone view in a peaceful atmosphere. There is nothing quite like relaxing in the nice heated pool and Jacuzzi after a day of hiking. Then as an added bonus there is a wonderful 9 hole golf course that you can rent clubs and a cart relatively inexpensively. This place has become one of my zen spots and I would recommend it to anyone.
We made a loop visit of some national parks on our road trip. We stayed here for 2 nights while we went hiking at Zion national park. Nice hotel. We loved our oI'm and the furniture is nice. Clean comfy sheets- which is a big deal for me- I do not like motel 6 style places. The park was about 15-20 minutes away but the nice part was having the restaurant right there especially after a long day of hiking. Very friendly staff! I definitely recommend this place. Plus it's one of the better priced stays in the area for Zion hikers. Loved it
Strong advice: if coming from southern AZ (Phoenix/Tucson) stay in one of the BW's in Kanab for less than the one in Mt. Carmel. Several good restaurants (e.g., Flying V) in Kanab and a good coffee shop. If coming from Salt Lake area, drive the extra 20 miles from Mt. Carmel on to Kanab. The Mt. Carmel BW is the only one we've ever stayed at that doesn't offer a complimentary breakfast. Can buy (not expensively) breakfast there. The only restaurant in the area that offers dinner as well -- and a bit pricey. The toilet didn't work (sorry cleanup crew) and the shower wouldn't shut off completely (they did take $10 off price for these two shortcomings). In short, either stop in Kanab less than 20 miles away or drive 20 miles more to Kanab. This place, while clean, is absolutely no bargain. No point staying here when Kanab offers more for less (including complimentary breakfasts).
It was a bit hard to find the lobby when we arrived (in the evening, as usual); I actually had to go into the convenience store next door to ask where it was. After that it was fine, and the room was very nicely appointed. I did find it odd that breakfast wasn't included in the room rate, as it usually is with Best Western properties. We did get a coupon for 20 cents per gallon off at the gas station next door... As is usually the case, we asked for extra pillows and got them from Jimmy at the front desk, who was very friendly and helpful.
We stayed here in August 2016, spending 3 nights in room 105. The room was spacious and the beds were comfortable. The decor was dated but clean and serviceable. The only negative was the satellite TV went out for the last day and the staff weren't able to get it working......the hotel is far from any town or entertainment so we spent that last night staring at our phones and tablets (the wi-fi was good). The best reason for staying at this hotel for us was the location. We were able to visit the Grand Canyon North Rim, Bryce Canyon, and Zion parks easily using this hotel as our base camp.
Beautiful rooms and western decor, nice pool between Bryce and Zion. Restaurant needs a boost in offerings and service. Right on a golf course amid the mountains for those who like the game. Lots of international visitors.
When you book a hotel on-line, you aren't sure what to expect. We were pleased to see that the Best Western Thunderbird Lodge was consistent with the other BW properties we have stayed at. Clean, well organized, spacious room, along with a cordial and professional staff. For being at a wide spot in the road, I rate it first class.
I was so surprised by this place. It was super clean. Way more modern than I expected. Everyone working there was friendly and helpful. Even though the rooms had outside entrances I felt very safe. A small little golf course right behind the property. Had a gift shop and restaraunt on property.
We used this place as our base to explore both Zion and Bryce from. Room is comfortable, we had pool view. Upside: quick to the pool. Downside: you can hear other people in the pool. Staff was friendly, the restaurant serves a decent breakfast (though not included).
The carpeting was old and worn, the toilet had urine on it, the air conditioner was noisy and emitted an unpleasant odor. The bed sheets were stiff and uncomfortable. This room should cost $69/night not $239/night. Avoid at all costs. Go to a hotel in Kanab, Ut instead. It's only 17 miles away and there are many choices of newer hotels.
We stayed here for our trip to Zion and Bryce Canyon. We were coming from the west so we drove through Zion to get to the hotel, which is near the East entrance. It was actually a nice ride and gave us the opportunity to get a grasp on the locations of various places within Zion. The rooms were clean, maybe a bit dated but that sort of went with the National Park theme. It is more of a motel than hotel - one level of rooms. The lodge has a nice clean pool and hot tub, large gift shop and fairly decent restaurant, as well as a nice 9-hole golf course. It has a family-run type of feel, as all the staff were extremely friendly and took pride in their jobs and the motel. It has a charming history and the location in relation to Zion is excellent, and Bryce Canyon was a pleasant drive away. I must say that we prefer staying outside of most national parks, as our experience has been that in-park hotels tend to be crowded and noisy. East Zion Thunderbird Lodge was very peaceful and relaxing. The only down side was the lack of other restaurants in the area - it's a pretty rural area, and the motel restaurant was probably the best out of the others in Mount Carmel. A few miles away was Kanab, which had a Pizza Hut, McDonald's and a well-stocked grocery store. If our room had had a kitchenette, I would have cooked a few meals there and rated this place a solid 5.
My family of four stayed here while on a driving vacation visiting the national parks. I must say I and my family were all very impressed with our stay. The overall theme of the hotel is a bit throwback; which to me was part of the charm. It has been left a bit yesteryear, but still very much updated with all the modern conveniences you need and the maintenance seems to be up to par. They give you coupons to use at the nearby gas station; which was a nice touch and the attached restaurant was good and very convenient. The location is perfect for visiting Zion and Bryce and there are a number of other nice attractions in the area. At the end of the day, the hotel also has a nice little golf course attached if that's your thing (full on grab your 9 iron golf, not mini putt putt golf). Overall, this is a great stay for the money, my family enjoyed it enough that we decided to stay there an extra day. I rarely give 5 stars. Those are reserved for places that surprise and delight me. This placed earned it. Don't hesitate to check it out. You won't be disappointed. Cheers.
Our largest problem was the area. There were very few amenities. The service in the restaurant on the property was poor. The air conditioner in our room sounded like a 757 during take off and kept us awake. If you have a family and don't want "in the middle of nowhere," stay in Springdale, Utah. That is what we'll do the next time we go to Bryce or Zion.
Sort of pricy for what you get -- but it is high season. I was thankful I could get a room anywhere without having reservations. But I got lucky. My room smelled like dog -- but I like dogs so I'll just go with it. The meal I had at their restaurant was way too salty. But it was late, I was hungry and I just went with it. Sometimes you just gotta go with it. Very convenient situation with motel, restaurant and gas station on property. The clerk at the gas station didn't know how to make change for $1.43 from $1.50. I had to tell her how much change to give me. Lucky for her I'm honest. I probably wouldn't go out of my way to stay here, but it served its purpose and could have been a lot worse.
Mixed feelings. I'm more of a hotel girl and upon arrival it definitely had a motel feel. Our room was clean and comfortable. The pool and hot tub were well maintained. There's a 9 hole golf course too. It's about a 30 minute gorgeous drive to Zion National Park. It's 1.5 hours to the Grand Canyon and about an hour to Bryce. The Thunderbird attached restaurant has good food but pretty slow service. Overall satisfied but not overwhelmed.
We needed lodging, it was late, we were tired. Out in the middle of seemingly "no where." Checked online for something on our travel route and this hotel came up. Instead of booking online, called ahead. On arrival, the desk clerk was friendly (11 pm) and welcoming. No check-in snafus at all. Was shocked at the room - so clean, beautifully decorated in rustic knotty-pine. Well maintained, large and very quiet. What a pleasant experience!
The rooms were very clean and the beds and pillows were very comfy. The personnel were all friendly from front desk to restaurant to housekeeping. locations was good too as close to Zion and Bryce. we stayed 2 nights and were in a handicapped room. The shower had great ease of in and out and water was very hot. They also had a great pool and hot tub for families.
Absolutely loved the hotel! Its great because, so many different people from all over the world come to stay there. As you swim or hot tub, you can meet and get to know some awesome people! The rooms were great and the bed was honestly the most comfortable bed I've ever slept on in a hotel. Wonderful experience! Only downside is no free breakfast and lack of restaurants. Not a big downer since Zion springdale has some amazing restaurants!
We stayed here two nights while visiting Zion National Park. Large room (there were three of us) was immaculately clean and very comfortable - I think bathroom must be new this year (and a shower you can fully stand up in). The balcony overlooking the golf course made a great place to sit early evening. The restaurant was great food well cooked and the micro-brew beers and Utah wines were excellent. We also had breakfast - kept my teenage son very happy. Lovely pool area with towels supplied. Also laundrette - we washed and dried a huge load for $3. WiFi was fast. Final plus point - we bought two vintage number plates in gift shop for $10. What's not to like??
Great place for families that is centrally located. Pool is clean and people were nice. Rooms were clean and very warm & inviting. Grounds were kept and staff friendly! The rooms actually have a Keurig coffee maker which was a nice surprise! The view from our room was of the Mountain side which was also a nice surprise!
We enjoyed our night at the Thunderbird and all the history of the restaurant and hotel. Loved the decor of the rooms and breakfast was amazing in the restaurant the next morning. After traveling from Bryce Canyon and heading to Zion, it was nice to get up the next morning and be so close to the entrance to Zion National Park.
The hotel was terribly overpriced. Most of the rooms are old, but refurbished. Breakfast was NOT included. Pool was great, grass area was well managed. Asphalt parking area was poor, with some holes and much loose gravel.
The people were good but the room was not worth it. The internet was soooooo slow and I had to work every night we were on our trip (which was 2 weeks). This was the only hotel we had this much trouble with: No hot water. Refrigerator didn't have a freezer and didn't cool enough. Had to take ice packs to the gas station to freeze. Had to put them in a cooler to keep insulin cold on our trip. We had insulin and medications both that had to keep cold. Had to put the insulin in a coffee cup sitting in the cooler with ice around the cup to keep the insulin and meds cold
My husband and I were passing through from Zion to Bryce Canyon on a Saturday night and were desperate for a place to lay our head for the night at almost 8p. We got the last room...a king suite for a crazy $200. We were, however, very impressed with the suite! Extremely spacious, clean, comfortable, and beautifully decorated. Unfortunately, there was no free continental breakfast.
The Best Western East Zion Thunderbird Lodge was easy to find and centrally located to Utah parks. The rooms were larger than most and you can park right in front of your room. Updated and clean, with in room frig and free Keurig coffee as most BW hotels. No free breakfast at this Best Western as the restaurant is privately owned.
We checked in late since we were coming from Bryce. I had an issue at check-in and the desk clerk was very understanding and helpful. The room was large and comfortable. I was bummed about no breakfast, but we had planned for it and brought stuff to eat. I liked getting the 20 cents-off-each-gallon coupon for the Chevron station next door. Was useful in topping off the fuel tank.
This hotel was very good, with a great restaurant, but what was really good about it was that when I left behind a prescription of pills, they offered to drive it to me, two hours away! Not many places would do that!
From the outside, I thought this place didn't look too nice. I was reluctant when my husband suggested we stay there. I was so surprised when we got into our room. We were on the second floor. Our room was so spacious, had high ceilings, and a great view of the golf course! When we arrived we did find 2 wasps in our room, but we killed them right away. Hey probably flew in when a door was open. We would definitely stay there again!
This is a good hotel, clean and neat. It has good customer services and It also has good breakfast. It is easy to drive to Zion Canyon National Park from this hotel. It has the best location and I wish I could stay there longer.
Used this hotel as "home base" as we visited Zion, Bryan Canyon, and Grand Canyon National Parks. Room was very comfortable and incredible decor, had a nice golf course view but not at all impressed with the restaurant...wasn't bad, but not really many choices in town.
Nice 9 hole golf course, e.Western Style Motel excellent accommodation, great restaurant, quite, nice decor Price is a little steep, but it is close to a very big tourist area, Springdale , and Zion National Park
Our group was ready to accept a little displeasure at the East Zion Best Western. It was the only place we could find with a vacancy when we were planning our trip to Bryce and Zion. But! We were so pleasantly surprised. We loved this place. The room was pleasant and clean, the beds extremely comfortable, the restaurant fun and the food good. The atmosphere was pleasing overall, once we got beyond the exterior. Do not hesitate. This place is nice, perfect for your trip to Zion and Bryce.
We stayed at this BW east of Zion National Park after a day I the park. Mt. Carmel Junction is a dot on the map but this hotel was modern, extremely clean with a super friendly and helpful staff. It sits in a peaceful scenic setting on a 9 hole golf course not far from Zion. Their restaurant is the only place in town to eat and the food was very good. I would definitely stay there again.
Very pleasantly surprised by this hotel. At the east of Zion National Park , Mt. Carmel Junction is a dot on the map but this hotel was modern, extremely clean with a super friendly and helpful staff. We stayed after a day in the park and never expected such a relaxing evening with this peaceful scenic setting on a 9 hole golf course. Their restaurant is the only place in town to eat and the food was very good. You can also drive back to Springdale through Zion or go to Kanab for more restaurants. I would definitely stay there again. And to top it off, they gave us a coupon for 20 cents off a gallon of gas at the gas station next door.
Friendly and clean enough. Nice log furniture in the room, LED TV, clean. Back door a little shaky as far as needing to insert a pin to lock it. We were right next to the laundry and ice machine. Seemed like a lot of non guests were doing laundry in there. There is a pool and hot tub, a convenience store in the parking lot, and an attached restaurant. It is next to a golf course. On this trip, we stayed at several locations for one night. This location was peculiar in the sense that it was 106 that afternoon and 46 when we woke up. The only spot I saw the temperature under 68 the whole trip.
It is actually about 20 miles from Zion. But for the cost and the cleanliness and comfort I found this is the best place to stay. The staff couldn't have been more helpful and friendly. The room was in the newer part of the motel extremely clean the beds were very comfortable. Although the restaurant is not part of the motel they will take care of you. Will diffently stay here again.
The room was very spacious. Nice decor in the room. Large bathroom area. Enjoyed using the spa. Had a great meal at the restaurant at the hotel. This hotel is right on the turn to the east entrance to Zion Natl Park.
Stayed in several Best Westerns on this trip. All pre-booked apart from this one. As we had booked other Best Westerns we thought this would be an easy choice and save us a few miles driving further up the road.. This was by far the most expensive with no breakfast included and only very sporadic internet connection
Nice, clean rooms. Comfortable beds. You really feel like you are pampering yourself after a long day in Zion park. By staying in Mt.Carmel you are able to drive directly into the park as opposed to having to take the shuttle if staying in St. George. Don't waste time with the restaurant. Food is awful and expensive. Drive to the other side of Zion for meals. It was a great stay.
What a pleasant find sort of in the middle of nowhere! Gorgeous, large rooms with patios overlooking the golf course and a view of the mesas....hated to leave after 2 nights....very convenient to sightseeing in the area....polite, friendly service...a great value and highly recommend.
Fabulous place - very friendly staff, huge clean rooms (two queen beds that will easily sleep 4 adults; great view and lots of space for baggage, large bathroom); very friendly restaurant staff. We had booked for 2 nights on Expedia but wanted to cancel one night - Expedia said it couldn't be done but the check in staff called Expedia and spent 15 minutes during which she was able to cancel one night's charges. A very special thanks to Kymi at the front desk. Would definitely stay there again.
Was a very nice little area on the east side of the park to stay. Friendly professional staff. Great restaurant for your meals there on location. Ho-made pies were really good. Pool area was nice. Played 9 holes of golf one evening on the course right their on location. It was a fun place to stay. Entering from the East entrance into the park was much more scenic & less traffic. Would definitely stay here again.
Had a nice stay at Zion Thunderbird Lodge at Mt. Carmel, Utah. Close to Zion. Restaurant very good as well; great service. Gas and small quick-stop store had everything we needed. Room was clean, comfortable and reasonably priced. Great staff.
Great location to see the parks. We stayed in the one story part and everything was excellent. Right in middle of the golf course which was nice. Furniture was quite nice for the price. We liked how quiet it was and woke up to the sounds of birds. We had no complaints but a little something for breakfast or even fresh fruit would have been nice. Will definitely stay here again.
This is a nice, clean, friendly, hotel. We enjoyed three meals in the restaurant and were quite pleased with the choice of homey American meals, especially the pie. Our room was large and had a little outdoor seating area overlooking a golf course and the mountains. We drove to Zion NP, about a half hour drive, and to Bryce, a nice drive, though about 1 1/2 hours from here. We will stay here again.
Room 112 was spacious and located in a building outside of the check-in building. Room opened up to an enclosed courtyard area that housed the outdoor pool (closed) and hot tub (open). We also had a small patio with 2 chairs for relaxing outside) Breakfast was not included yet the property had a restaurant that opened at 7 a.m. WiFi included, we had a shower only (no tub), furniture in room was wooden and similar to something you would find at an Amish furniture store, small fridge in room and bed was comfortable. One thing to note is that the small town shuts down between 10 and 11 pm and doesn't open up until 7 am the next day. Not a big deal as there isn't much there, but should be noted. Staff was friendly and helpful about getting into the park the next day.
A nice location for a visit to Zion and also along the highway for easy in and out. The room was large and a great bed for a good night sleep. The restaurant has me buffaloed, why would you serve Instant mashed potatoes at your price point.? Give fair value for what you charge!!! Meals were large but quality left something to be desired.
A gem of a hotel recommended by my big bro. Situated near Zion and near enough to drive to Bryce Rooms nicely furnished and staff very helpful and friendly No breakfast included but you can get breakfast in the thunderbird restaurant there is a fridge in the room and our room had a balcony
When we pulled up I was a little nervous based on the decor (never been to this area of Utah before). When I walked into the lobby I was surprised to find the modern but local looking theme. I now think the building looks appropriate for the area and fits in quite well. The room was neat and clean, actually pretty spacious. Again unusual theme, but fitting for the surrounding area. Beds were very comfortable, parking was excellent, shower and bathroom area were spotless.
When we arrived at the hotel we were a little concerned. It looked a bit older on the outside. The grounds were clean and it was next to a small golf course which we though odd but pretty. When we walked in the room and saw it was spacious and nicely decorated, it was a nice surprise. Obviously it had been remodeled though the carpets looked a little worn but were extremely clean. We had a nice view of the pool and lawn area between the buildings which was very pretty with the mountains surrounding. The restaurant was a nice surprise. With their Ho-Made pies. A nice story behind that name. We had dinner and breakfast there and the food was good the atmosphere fun and entertaining. If you stay you have to try their apple pie. Excellent. All in all it was a nice surprise for an older hotel. Really glad we stayed there.
The staff, especially Kymi, were great! The location to Zion NP was perfect! Older hotel but clean and rooms were spacious. Would definitely recommend and would stay again if ever back in the area! the restaurant had a nice feel and the history behind it and the hotel was interesting. The food was a little overpriced I thought, but was good.
This is a gem that blends old school with modern amenities. I was in an end unit 2nd floor..no elevator. Room was huge and the bed was heavenly with lots of pillows. In room coffee was Keurig. Some noise from neighbors but otherwise great alternative if you can't stay in Zion National Lodge. Restaurant on site is amaxing. Front desk staff very nice and accomodating. Internet works well.
Four years ago, we had no hot water during our stay. That has been corrected! We had a large room with 2 queen beds. Furniture is rustic but really nice. We had a nice-sized flat screen tv and small fridge. We asked for, and were provided, with a microwave. Bathroom has been updated. Great place to stay for Bryce or Zion Parks. Highly recommend (now that there is hot water)! The restaurant was good too.
The rooms were extremely clean and spacious. Same with the bathrooms. However the property itself was not appealing from outside. No elevator to get to the 2nd floor. Did not use the restaurant, as breakfast was not included. The front office staff was very courteous and friendly.
Room is clean and very large. Equipped with mini refrigerator, but no microwave. Breakfast is not included and the restaurant in main lobby is NOT recommended as it is VERY expensive, and food is about average (fried chicken is fine, but the pasta is below average). The location is close to Zion East Entrance, around 10min drive to the entrance (and there will be about another 20min drive from east entrance to Zion visitor centre).
Very good value especially in comparison with other options in the area. Rooms are in very good shape. Incrementally they have been making improvement incrementally over time. It's nice to have the pool and hot tub back in order.
Had nice room overlooking golf course; was nice to see the green grass. Used clean laundromat. Great location to visit Zion. Clean, comfortable, rustic furniture. Didn't eat at restaurant. Slow check in.
Only one person for entire hotel running desk & maintenance problems! Pool closed for season & Jacuzzi jets not working. Check in & out took forever waiting for the one person. TV didnt work, room smelled. Ok for one night. Not good value for money $116
BW Thunderbird lodge was very clean and affordable. Highly recommend it. We will definitely stay there again. Great location for Zion National Park, only 15 minutes away. Resturant was a little pricey, but food was good. Laundromat area was clean!
Rooms very nice as was the restaurant food and service. Golf course affordable and fun. The restaurant is unique in decorations depicting the area and the food is presented nicely. Rooms are well appointed and the area is clean. 9 hole golf course is fun to golf and every level of players can enjoy their game. Carts are kept up and available.
This setting of this hotel is beautiful. The hotel had scheduled our stay for a different night. At first there was some discussion, but when we produced the confirmation email stating the correct date, the date we were there, they did all they could do to accomadate us, and gave us a hefty discount to boot. They rooms were VERY spacious. The hot tub was wonderful. The decor was nice.
This place was great! We were really impressed by the service and friendly people. Kyme at the front desk was very helpful. I would definitely stay here again :) It's close to Zions,Bryce Canyon, Capital Reef. Not far from Kanab.
Wasn't sure what to expect pulling up but what a difference it makes to have excellent service. The front desk Manager, Amanda went over and above to accomodate us. She needs a raise because they should not lose her. Our room was better than some Hilton hotels we've stayed in. They had 2 luggage racks in the room, Very clean and roomy King Bed room with a patio and view of the golf course. Some rooms even have the view of the hills. The remote control was freshly cleaned and in a wrapper letting you know. The shower was wonderful, lots of hot water, clean, clean, clean. Big Screen Tv. We were informed that the restaurant connected to the Hotel is not owned by Best Western so they gave us 20 cents off per gallon of gas at the Chevron station next door and 10% off at the gift shop which would take you an hour to go through. It's loaded with cute things. Well worth the money and if you want to golf it's right there with electric golf carts, outdoor patio with umbrella tables and a big bar be que. Pool was not open but hot tub was. We didn't use.
great stop on our spring break vacation to Zion, very friendly staff, great location to Zion National Park. Very quiet location. The food and service was wonderful at the restaurant. Will definately stop here again.
I like best western inn at las vegas I will using anytime this hotel becouse clean and good service and nearest strip of las vegas. location is very good. bbq and pool and laundary all cleanliness. good~ good~
I live right outside of NYC, so this review is not coming from some snooty guy who expects City style luxury, in fact, when I go away to national parks, which I do often, I expect what I would find in these places, as long as it's clean and the food is decent (again, decent, I'm not expecting gourmet fair)....Then I'm happy, the lobby is real cute, a very honestly friendly staff...(these are real genuine people) the room , although a bit dated, was very comfortable, warm, nice shower, good WiFi....happy there, BUT...when we arrived, we were starved...we went to their own restaurant, The Thunderbird Cafe..........Oh Dear God, We dubbed it the "Thunderturd cafe" The food was basically swimming in grease, the veggies, ..cooked to the point that you could see light through them.........although, once again, our waiter, was a real person, friendly, attentive, couldn't have been nicer, couldn't be mad at him, he only serves the food, he doesn't cook it.......stay at the Hotel...find some place else to eat.....We went to Hustons the 2nd morning....only 15 minutes down the road, and THAT was an AWESOME breakfast....
Great room, coupons in room coffee and hot tub! Loved it! Stayed in numerous hotels this trip this was by far the best hotel and best value. On site restaurant was great, coupons for gas and the gift shop. Great staff.
We booked this ahead of time and found that for this time of year, was a great value. The place is laid back, a bit funky, yet unpretentious. Loved the hot tub, and the grounds include a 9 hole golf course. We even did a load of laundry during our overnight. Be sure to eat in the coffee shop, the staff is very nice.
We visited Zion National Park recently and stayed at the Thunderbird Lodge. At first glance, I was worried, however the rooms are clean and comfortable. The check-in was a little rough, as staff was not there and took about 10 minutes to get someone at the front desk. However, the rooms are great value and if you're like me and hate camping, staying here will provide you with a good location for quality sleep and adventure while in Zion.
Located literally in the middle of nowhere, it is actually perfect to access both Zion and Bryce national parks. Rooms are very nicely decorated, staff was caring and helpful, restaurant not bad at all neither. Other than the hotel and restaurant, the location offers a 9 hole golf course, a subway (sandwich) outlet, a gas station, two gift shops and an independent restaurant.
Large comfy room with nice pine furniture. No indoor corridors. Lots of loose sand, stone and dirt in parking area that gets tracked into room. No breakfast included. Front desk lent me great book about Zion Park that I studied and was very helpful for our next-day hiking.
This hotel is located very close to the Zion National park entrance and only 45 minutes drive to Bryce Canyon which makes its location just perfect. Rooms are spacious and clean, bathroom updated. Staff is very friendly (although we had some issues with room charges due to lack of communication between hotel staff). Recommended for short stays.
We had room 142 and it was quite spacious. The room was clean. It had a huge king bed and lodge pole furniture and nice art. The bed was comfortable and the bathroom a nice size. The nice part about the rooms in this section of the motel (rooms 120-142) was the small private patio with chairs to rest and relax outside after a day of hiking in Zion. It is only 13 miles from the east entrance of Zion National Park and 1 hour from Bryce Canyon. It has a restaurant (we didn't eat there) and a large gift shop. The check in clerk was very helpful and nice. We would definitely stay here again!
Very nice and comfortable. Sit on the semi private porch. watch the sunrise or golfers. Unique construction and very comfortable floor plan. The staff we met were considerate and kind. very quiet and out of the masses. Enjoyed the stay.
The bathroom was very nice, it had a new tub and shower head, however the floor tile had not been finished and there was a 4 inch gap between the tile and the bathtub. The tile was also missing some grout.
There were some problems with this hotel, but staff were super friendly and fun. There is a restaurant on the property and the food and staff were great. Shout out to Carmen the waitress who let us stay there for over an hour just talking after dinner. She was super helpful with road and local place info as were all the staff. Hotel room itself needed some up-grades, particulalry the shower area. Clean and very comfortable beds. Several amenities missing in the room, like soap, cups, etc. But readily available it you ask. Highlight of this place is the staff.
This place offers very decent mid-range lodging in one of the most scenic areas on the North American continent. You're about 12 miles from the eastern entrance into Zion (and about a 45 minute drive to the canyon), and a little over an hour's drive to Bryce Canyon. When I stayed there (in mid-Februrary), the premises were undergoing some renovation, so I did not necessarily see the place at its very best. But the rooms were large, comfortable, and decently furnished, with refrigerator, coffee maker, and porches. Staff was friendly and helpful. Gift shop, even winter, open until 9 PM. Receive 25 cents a gallon coupon for adjoining gas station.
It is the location of this hotel that makes it great to stay - close to Bryce and Zion canyons. The restaurant also is great with friendly staff. There was some construction going around during February, which we found to be not comfortable at all. However, since we had only a night's stay and considering that the construction issue is temporary, I would surely recommend this hotel.
Awesome staff in a very small village, with a pretty decent building that's been around for quite awhile, but they are doing a pretty good job of keeping it in good state of repair. Could see daylight around the door, so needs weatherstripping or a new door. Did I mention "Really Nice People"?
We stayed here because it is well located, just on the road. We were driving from Arches to Zion (May 2013). Rooms are big, but hotel needs renovations. Plus was having big hot breakfast, jump to the car and drive!
I was very impressed with my room. Zion is a very beautiful area,; I will be back in the fall to experience the canyons. Unfortunately, the restaurant was closed for remodeling. We went across the street to eat. I would call this a one-horse town, though. Overall we enjoyed our stay and had very good experience.
Following the lead of many National Parks, there is buss service and adequate parking at the buss station. The buss will drop you off at the best trailheads which range from a short walk to several miles. Zion is spectacular and we barely scratched the surface in three day of site seeing. A day pack, plenty of water and a good quality camera are a must. If you are planning your trip in the warmer months, you will need to get your hiking in during the early morning hours as the park heats up by noon making hiking uncomfortable. The early morning light is fabulous for taking pictures and catching a glimpse of wildlife. The little town outside the park has everything but a drug store so make sure you have what you need before you go, its a long drive out of the park to anything major. The town has several restaurants that should meet most peoples tastes. This is a fabulous park, if I were to do it again, I would do a horse back trip into the Canyons and spend a couple of nights on the trail.
Service was good, Internet was spotty, great location for visiting Bryce and coming into Zion from the East. Do not offer the free breakfast as most other Best Western's. Food in the restaurant was just ok. No Microwave in the rooms
This hotel is in a great location right at the junction coming out of Zion national Park. The decor is first class all the way and the on-site restaurant serves great food. Breakfast is not included, so instead they offer a $.25 per gallon discount at the gas station next door. The Internet was great but did sometimes have slowdowns, thus the four-star instead of a five star rating. We will definitely stay here again.
We needed a place near Zion Park to spend Christmas Eve. The staff at the front desk was very helpful, made sure we had exactly the kind of room we needed before she went off duty -- also the pie at the restaurant was excellent and restaurant mgr was friendly and conversational. Great wifi, beds, big room, would have stayed longer if we had had time.
Clean comfortable value. The rooms are large enough for all your bikes, camping gear etc. In between Zion, Bryce and the North Rim. The rooms are clean and well appointed. A great value. No complaints at all. Restaurant onsite was a diner style and had decent food and great service.
We stayed 11/29/15. Had the place almost to ourselves. Very nice rustic motel. Room was different but nice SW decor. Staff were very friendly and helpful. The restaurant was good and reasonably priced. We would definitely stay here again.
This hotel exceeded all expectations. List of the positives: the kind staff, the keurig in room, a nice size room refrigerator, free wifi, plenty of parking, coupons for the gas station next door, clean rooms, and comfortable beds. I loved this hotel after a day of hiking at Zion.
This place is at a junction of three highways directly headed to all three of the above named national parks. Its a great way of getting to the north rim of Grand Canyon. Its a two lane highway, but almost no traffic. The motel is comfortable and clean and the decor is western logs. The resturant is reasonable and decent food (about the only place around to eat). There is also a 9 hole golf course as part of the motel.
This is a nice hotel is located just a few miles from Zion. We were driving through Utah visiting all the national parks. Very easy stops. Sadly, the lobby restaurant's heat was out for morning breakfast which chilled an otherwise a good experience.
Clean, nicer than expected. Enjoyable stay. Near Bryce, Zion, and Coral pink sands parks. Restaurant pricey, but every restaurant was $$$ in region. Hotel staff, polite, accommodating and very friendly.
All of the staff were very friendly. Jay, in particular, helped us with route planning to our next destination and helped us to understand liquor laws and practices in Utah. We encountered an unusual way of billing tips on our first dinner there. Restaurant staff obviously discussed it later. The next evening another wait person apologized for their error when he seated us. Rooms were large and perfectly clean. This is a very small town. The attached restaurant is the only good choice unless you wish to drive 10-15 miles. In summary we were pleased with our stay.
We wanted to stay close to the park, and found out that rates for hotel vary widely. By staying a few miles away we saved more than $130 for the lodging. This place is clean, nicely furnished with solid wood furniture, and the rooms have a back door opening to the green space with a pool and hot tub. Unfortunately, breakfast was not included due to the attached restaurant belonging to a different entity.
Great experience. Hotel clerk and waiter were friendly, upbeat and helpful. The outside of the hotel is modest in appearance so we were really surprised when we saw how great the room was. It was much larger than most rooms, great view, and the furnishings were beautifully made using rugged pieces of wood.
My room smelled of old stale cigarette smoke, although it was a non-smoking room, and I could hear the people next door indicating poor sound barriers. Service in the restaurant was slow due to under-staffing. I waited 20 minutes for my order to be taken, and eventually got up to find someone.
We went up on a golf outing. this was a very pleasant experience with a lot of our summer and winter friends. There is lot to do there such as golf, trail riding, off roading and all things fun. There is also an animal sanctuary close by. Really nice.
Was not sure of this place as it looks a bit weird on the internet. Got a nice room on the golf course. Nice pool. Check in check out was good. Quite expensive but it seems what one has to pay when you are close to any National parks. The only problem is the restaurant. The service is bad beyond belief, the food is average at best for a price less than average. The person at the reception desk should definitively be fired or fine another job. Best Western regional manager should go there and have a look to see how bad it is. I know it is not the same owner than the owner of the hotel but they are related and it definitively reflects on the hotel. Unfortunately there is not much around there. No competition equal lousy service I guess. Get a sandwich and eat in your room !!!
I booked this hotel for my wife and I for its location between Zion and Bryce canyons. It proved to be a good choice. We had a room that was like a small single storey chalet in a terrace where we could park outside the front door. It was clean and everything you expect from a Best Western. The reception staff were super friendly and made check in and out really easy. On site restaurant was also good providing good home style food.
As we drove up, we were not too sure of this place, since it looked like an old renovated second rate Motel. We were pleasantly surprised upon further examination of the room. Extremely convenient for visiting Zion National Park. Room was in great condition and very comfortable. The attached restaurant was a Huge disappointment. Waited 25-mins for service and finally just left. Only two other choices in the area!
Clean, comfortable room. No complimentary breakfast, fairly expensive restaurant adjoining motel lobby. Only option to stay when leaving Zion Natl. Park. I wouldn't recommend this motel to any of our friends, all of which are seniors and on fixed income.
Stayed 3 nights and was thoroughly pleased. The room was clean with plenty of room. The hotel staff was very pleasant and helpful. On our 8 day trip in northern Arizona and southern Utah this was the best hotel we stayed at. About a 20 minute ride to Zion NP and 65 mile drive to Bryce NP. Good place to stay when visiting both parks.
Nice spacious room with balcony and pool view, comfy beds and good wifi. Right next to golf course but not a lot else around. Ate dinner and breakfast at the onsite restaurant which was our most unpleasant dining experience of the whole holiday. Had to wait ages to be seated with staff wandering around not even acknowledging you're there. No smiles or greeting from them just a grunted 'follow me' when they eventually take you to your table. The waiter we had for dinner was great,happy and smiley and doing a great job with his tables. The food did take quite a while to come out though and even longer at breakfast,if we'd been in a rush to get on the road I would not have been happy. If I'd known service was going to be that bad if have gone to subway instead as its the only other option.
Almost passed this restaurant by. Am glad we turned around. Varied menu. Wife had pasta and I had the roast beef. Both generous helpings and tasty. Added the salad bar for a small additional charge. They have an adequate beer and wine list. Asked Carter, our excellent waiter, for a suggestion which worked out very well. Would definitely recommend this restaurant if you're in the Zion or Bryce National Parks area.
This hotel is very convenient to both Zion, Bryce Canyon NP, and Kanab, Utah. It is quiet, clean, comfortable, great internet access, and has a nice little restaurant on property. (Good home cooking, bread, and pies). We drove into Zion in 30 minutes and HWY 9 is a very scenic drive. Great way to enter the park because you avoid the busy entrance at Springdale. The drive to Bryce Canyon was about an 1 1/2 hrs and Kanab was about 30 minutes. There is a pool and a golf course on the property too.
We stayed here for 2 nights while visiting Zion. The room was clean and quiet. The staff was helpful and except the 1st person I dealt with they were friendly. The person checking me in was a little grumpy and not especially friendly. This BW does not offer breakfast even though they have a room for it. It is the only BW I've stayed at that doesn't offer breakfast. When I asked about it they told me there is a restaurant right next door. The food there wasok but that does add another $25 onto our stay that I wasn't counting on.
great location excellent place to stay. Everyone was very helpful and nice. The only thing was i thought the restaurant was expensive. Gift shop, golf course, gas station,etc everything in one location.very close to Zion and Bryce Canyon
Room was a good surprise, view of golf course and mountains, very clean and country fresh appearance, comfortable bed nice furniture. Restaurant food was okay, wait help in need of attention to detail. The only problem was employees yelling across the parking lot in the early morning in communicating with each other.
Wish we weren't rushed and could have stayed longer! The room was cozy with a lovely rolling lawn to walk down to the pool and jaccuzi. The beds were comfy and the room was clean. Can't wait to come back. A perfect stop before entering Zion!
Located about 13 miles outside Zion national park, it is an easy drive to the east entrance. The motel is in a quite area next to a golf course. The restaurant is off the motel lobby, but is not affiliated with the motel, which is a little odd. There is also no free breakfast service as is usually offered at Best Westerns, but breakfast at the restaurant was good. The beds were the most comfortable I've ever encountered in a motel. I wish I had one like that at home.
This is a nice Best Western a few miles from the east entrance of Zion National Park. Our room was clean and large and well furnished, Everything worked, and the staff people were competetent. We would stay there again. People should be aware that the drive to Zion, though short, will take a while because of the road.
This is a hotel on the east end of Zion National Park, away from the hustle and bustle of Springdale and Hurricane. The hotel does not look like much from the road, but was pleasantly quiet in a scenic location along a golf course. The rooms were dated, but comfortable and above all, clean. The internet worked good and TV was modern with good channel selection. Thunderbird restaurant was right next door and was good for breakfast.
this hotel to be highly recommended friendly staff nothing too much trouble a pleasant location handy for visits to Bryce and zion national parks restaurant serves a variety of meals and are reasonably priced
Service was wonderful. Room was new from paint to furniture to bathroom fixtures. Very clean. Had a refrigerator and coffee maker and comfortable beds. Room overlooking golf course. Each room had a parking space in front. Spent day at Zion on way to hotel from Vegas, spent night at Thunderbird with excellent dinner and breakfast, (portions huge), spent day at Bryce, returned to hotel for another great dinner and breakfast. Drove through Zion again on the way back to Vegas. Gas station, food mart, and gift shop on property. Would highly recommend to anyone going to both parks as the perfect in between stop.
This is a very good hotel. Quiet and clean rooms. Comfortable beds. Great service. Central location to Zion and Bryce Canyon national parks. Convenience store, gas station, gift shop, golf course and restaurant on premises. There is nothing we didn't like about our 2 night stay.
This is virtually the only hotel east of the Zion National Park that is within a comfortable driving distance. Fortunately, it is a very pleasant place to stay. Their restaurant is famous for its pies.
We enjoyed everything about our stay except for the restaurant attached to the hotel. Our room was spacious, the wi-if worked well, and the location was good. The restaurant was horrible the Friday night we tried to eat dinner there. It took 25 minutes after our server took our order to get our drinks so we decided to forego dinner and order pie. took even longer to get 2 slices, which were mediccee, at best.
We liked the location of the hotel and the rooms were great. The pool and hot tub facility was good. The restaurant food was disappointing. The golf course was very inexpensive and you get what you pay for. It was a disappointment that the east entrance to Zion was closed so we had a 2 hr detour around to the park.
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