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Best Western Hotel Zur Post

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Bahnhofsplatz 11, Bremen, 28195 Allemagne
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PHONE : +49 421 30590
3.8 / 5
606 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Swimming pool
24/7 reception
Elevator
Fitness center
Free Wifi
Indoor pool
Charge Applies For Parking On Premises.
Restaurant on site
Room service
Sauna
Hair dryer
MINI-BAR
The strong points

Description

Opposite the main station in Bremen, the Best Western Hotel Zur Post, Bremen, Germany, is a comfortable base a short walk from the market square and the musical theatre, with cosy rooms and modern bathrooms, free Wi-Fi, and a large spa of saunas, a steam bath, an indoor pool and a gym, with massages and facials available. The market square, the old town and the musical theatre are all within easy reach, with the station and tram stops right outside. The riverside promenade lies a short walk away. Bremen is an old port city on the River Weser, full of merchant gables and seafaring history. The UNESCO-listed market square gathers the ornate Town Hall and the towering Roland statue, the bronze Town Musicians of Bremen, from the Grimm fairy tale, stand ready for a photo nearby, and the crooked lanes of the Schnoor quarter reward a wander. River promenades and green ramparts ring the old town.

Customer reviews

Travellers choice
Tripadvisor
3.8
based on 606 guest reviews
Excellent
170
Very Good
262
Average
108
Poor
43
Terrible
23
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Mediocre stay in Bremen."
ANGELO V, 30 Septembre 2025

I was st Best Western Hotel Zur Post for four nights. Two sides of this stay: On the positive side: Best Western Hotel Zur Post is in front of the main railway station (i. e. easily reachable, several public transportation options nearby); breakfast was good; free wi-fi worked well; my room was spacious and there was an excellent insulation from outside noise. On the negative side: the bed was short, and the pillows were either too small (30x30 cm) or too big (80x80 cm); the shower was quite narrow (75x75 cm) and uncomfortable; there was no insulation from nearby rooms; staff was generally not friendly, with one case bordering on rudeness: I got a late checkout at 1 pm, and at 12:05 pm someone knocked on my door. When I opened, the first thing I was told was "So, are you going to leave or not?" I explained I got a 1 pm checkout and he said "OK" and went away...

"Central hotel with bonus pool and sauna"
66julesb, 13 Mai 2025

Located near the railway station. Easy 10 minute walk into the city. Reception staff were not very friendly- insisting we check in on a keypad rather than in person - even though they weren't busy. The room was very quiet and clean with a good sized bathroom. The breakfast choice was really good and the waiting staff were polite. The extra bonus of access to an indoor swimming pool and steam room was great for the price we paid for one night stay.

"Dated rooms"
GClife, 13 Décembre 2024

This hotel is in need of refurbishment, the rooms and furnishings are very dated, it's like stepping back in time to the 1970 The bathroom was v old and getting in and out of bath very slippery. Oldest hair dryer ever. Hotel is ideally located near Railway Station and about a 15 to 20 minute stroll to city centre. Rooms are not serviced And you can not check in before 3pm, we arrived at 2.40pm and had to wait. Breakfast buffet is its only redeeming feature, very good selection and helpful staff

"Will not visit again"
Tom B, 24 Mars 2024

We picked this hotel while it advertised 4 stars and was close to the main train station. Our visit was disappointing. Their idea of 4 stars and ours is somewhat different. Sleeping was difficult due to having very heavy blankets that were too warm. Large square pillows that were too big to fold and one had to move most of it out of the way and sleep on a corner. Couch made stretching spring sounds when sitting on it - wasn't sure what might happen. TV was old, clunky Toshiba that had seen better days. Difficult to get a response from remote control and it would turn off by itself sometimes. Breakfast was OK if you stuck to the fresh items, raw vegetables, cold cuts, smoked fish and rolls. Avoid the "scrambled eggs" in the warmer. Just a heap of congealed yellow polymer that had to be sliced out. Coffee was the weakest I have ever had in Europe. "Orange juice" out of the machine still has undissolved powder in the glass and is overly sweet. Staff in the dining area were very friendly and accomodating. Now comes my biggest complaint and the reason I WILL NEVER VISIT this hotel again. See the attached photo depicting a sign (warning) stuck to the bathroom mirror. In my sink it was vitrually impossible to get cold water from the sink water tap. Luke warm was the norm. The scalding warning applies to the nasty little plastic shower cabinet too. I had to literally bail out of the shower twice as the was suddenly became way too hot for comfort. Their policy seems to warn you of what might happen instead of fixing the problem. If the management here ran Boeing Aircraft that's probably stick signs of avery 737 window stating they can't guarantee that all, if any door plug bolts are installed.

"Need Communication With Housekeeping"
Larryb2453, 25 Janvier 2024

NEED BETTER COMMUNICATION Recommended and most all is fine Clean convenient . fitness area above expectation. Suggestions: Pancakes flavorful with real maple, look fine but near impossible to cut without a kitchen scissor or pizza cutter.have the chef try the ones after sitting. We usually decline room make up and cleaning except once every 3-4 days. We requested cleaning on our 4th day - to 3 floor housekeepers and hung the door sign. Each person said their colleague would do it. No go. Went to reception in person and to our dismay, still undone. Broken system needs fixing . Help!

Owner Response, 25 Janvier 2024

Dear Larry, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive comments on the cleanliness, convenience, and the above-expectation fitness area. It's great to hear that most aspects of your experience were satisfactory. We sincerely apologize for the inconvenience you encountered with the communication and the issue with the pancake preparation. Your detailed feedback is valuable, and we will certainly address these concerns to improve our services. We understand that the difficulty in cutting the pancakes and the challenge with room cleaning requests negatively impacted your stay. Regarding the communication breakdown among our housekeeping staff, we are genuinely sorry for the confusion and inconvenience caused. We acknowledge that there is a need for improvement in our internal processes to ensure that guest requests are promptly attended to. Rest assured, we will investigate the matter further and take corrective actions to prevent such issues from recurring. Your feedback is crucial to us, and we appreciate you bringing these matters to our attention. We want to make it right and ensure that your future experiences with us are seamless and enjoyable. If there is anything specific you would like us to address or if you have further suggestions, please feel free to share. We value your patronage and hope to have the opportunity to welcome you back for an improved stay. Thank you for your understanding. Your BW Hotel zur Post

"Very good hotel and breakfast"
RLucasZ, 18 Octobre 2023

Our hotel room was very comfy and super clean. There were three of us, so the sofa bed was already set up, and it was comfy too. The breakfast was really good, with lots of different things to eat, and they had a bunch of vegan options too. The people working there were nice and helpful. We could also use the wellness center, which had a good gym. The pool was a bit too cold for us, so we didn't go in, but they also had a hot tub and a sauna that we didn't use. The location was nice – it was a 5-minute walk to the main shopping street and another 5 minutes to the main square. The hotel is right across from the central train station, which has some good things like stores, supermarkets, and restaurants nearby. But it's also a bit crowded, especially on weekends, and there are often people who have had too much to drink.

"Very nice place, with very good facilities in the middle of Bremen "
Rasmus Døjbak H, 22 Juillet 2023

Good breakfast, and nice accommodation. The Sauna/spa area is nice, but is a nude area, for those unprepared. We had some trouble with a dirty towel, but other than that we had a pleasant, and surprisingly cheap stay, in the absolute middle of Bremen

Owner Response, 22 Juillet 2023

Dear Rasmus, thank you so much for your feedback. Your BW Hotel zur Post

"Anniversary trip"
44clive47, 19 Juin 2023

Superb hotel, friendly and attentive staff. Excellent breakfast. Lovely room which was a very clean and well serviced. Comfortable bed and chairs to relax in. Good sized bathroom and shower. Ideally situated being only 10 minutes walk from Bremen City centre. Near the train staion and excellent tram connections to and from the airport.

Owner Response, 19 Juin 2023

Thank you so much for your feedback! Your BW Hotel zur Post Team.

"The location of the hotel is superb. Services and amenities were excellent as well"
tsatsukudiabor, 12 Août 2022

My Experience at the Best Western Hotel Zur Post, Bremen, Germany was a memorable, enjoyable, fascinating and peaceful. I will always choose Best Western Hotel over any other hotel in every part of the world.

"Ok, but"
Rasmuszederkof, 21 Juillet 2020

This is maybe a sort of a “recommendation” of both the hotel and the bookingsite Agoda. It is not so much that Agoda did not state that pool use is 6€ per person. It is not so much that Agoda states that children are included - which they are not 36€ per night - eventhough the room had a premade bunkbed and we wrote on the reservation that we would need an extra bed for a child. It is more that instead of trying to solve our issue with the above mentioned, the front desk clerk went out of his way to document that the hotel was in its right to charge the expenses. As for the hotel; fine but nu fuss. Fine rooms. A dodgy neighbourhood. With the expenses for pool use and extra beds, You can find better options in Bremen.

"Lovely Stay"
TravellingWizard, 03 Janvier 2020

I loved my time at Best Western!! I stayed here for 8 days with my wife and son and we found the apartment large and comfortable. The location is ideal and is just a few hundred metres away from Hauptbahnoff, the main train station and there are plenty of eateries and restaurants around. There is a large REWE supermarket across the main road but beware that it's closed on Sundays. From the airport, it's a 20 minutes taxi ride to this place and will cost 20 euros. Breakfast was included in my package at an extra cost but the spread was disappointing and the menu was the same everyday. As it was Christmas time, the hotel was packed with travellers and it was also difficult finding a table in the mornings. But the staff were very friendly and warm. Bremen also has one of the best Christmas markets in Germany and its about 4 tram stops away from Best Western. But it's also easily walkable and it takes about 10 minutes.

Owner Response, 03 Janvier 2020

Thank you very much for your wonderful feedback. We are very happy to read, that you enjoyed your stay with us. We are very sorry for the inconveniences during breakfast. We will find a better structure. We would be very happy to welcome you again. Your Best Western Hotel zur Post Team

"Best Hotel to stay in bremen"
frank19592019, 06 Décembre 2019

Very nice and friendly staff. Hotel rooms are perfect. Breakfast is very good. Everything is fresh. Location is perfect. Close by the city center and railway station. The price of the hotel is for the service they offer more then good.

Owner Response, 06 Décembre 2019

Dear Frank, thank you very much for this wonderful feedback. It is such a pleasure for us to read, that you enjoyed the stay in our hotel. We would be very happy to get a chance to welcome you again. Your Best Western Hotel zur Post Team

"Frank"
FvdMeulen1, 24 Septembre 2019

Firstly my keycard did not work. After an arrogant youngster corrected his mistake I found out the price 124 E dit not include the pool. Verder Kleine tv Wel minibar Slecht uitzicht terwijl ik om een mooi vroeg. What an amateurs Frank Worst western

Owner Response, 24 Septembre 2019

Dear Frank, we are very sorry, that your keycard did not work and we had to prepare a new one. Of course this can be enoying. Nevertheless, we, as a four star hotel, will not accept insults and physical threats. Even other guests were irritated by your behaviour. Please understand, that we are not willing to deal with such an agressive attitude. Your Best Western Hotel zur Post Team

"Easy and Pleasant Hotel for Train Travelers"
Roy C, 01 Juillet 2019

My wife and I stayed here for three nights May 30 to June 2. It was an easy stop during our train trip from Berlin to Amsterdam. The hotel is across the street from the Bahnhof, which is a real plus for train travelers. We had a deluxe room on the second floor that overlooked the front of the hotel and the Bahnhof. It was a spacious and quiet room and very comfortable, and the rate for the room seemed reasonable. (Although we found the Dr Jekyll/Mr. Hyde theme of the room interesting and different it was maybe a little overdone for our tastes.) The breakfast that was included in the room rate was excellent, and there was a large assortment off breakfast items to choose from. We appreciated that breakfast was served a little later than most hotels, since we are not early risers. We didn't visit the hotel bar during our stay because it seemed empty most of the time. We did stop at the restaurant/bar next door, the Edelweiss, and found it to be pleasant and accommodating. The next time we pass though Bremen we would happily stay at the Best Western Hotel zur Post again.

Owner Response, 01 Juillet 2019

Thank you very much for this wonderful feedback. We are very happy to read, that you enjoyed your stay with us. Your kind words are a big motivation for all of us. We would be very happy to welcome you again. Your Best Western Hotel zur Post Team

"Business trip essential"
First_Advice, 20 Mai 2019

Located just across the square from Bremen Hauptbahnhof station it takes just a few mins to walk to the train, door to door. The room was compact but reasonably priced. The breakfast meets high standards, and the room was quiet even with the windows opened - the windows faced back yard.

Owner Response, 20 Mai 2019

Thank you very much for your feedback. That our service met your expectations. We would be very happy to welcome you again. Your Best Western Hotel zur Post Team

"Value for money"
Rozanne v, 20 Mai 2019

The location for our trip was great. Breakfast had an assortment of different options. Room was clean, modern and neat. Very cute to have a doggie bar for the dogs to come and drink water. Service from the staff was excelent.

Owner Response, 20 Mai 2019

Dear Rozanne, thank you very much for this wonderful feedback. We are happy to see, that you enjoyed your stay with us. We are looking forward to welcoming you again. Your Best Western Hotel zur Post Team

"Perfect for a City Stay in Bremen"
Karl_HeinzB94, 23 Avril 2019

Located near main station and Übersee-Museum, you can reach the inner city with the main attractions by foot. Nevertheless there was no noise in the rooms. The garage is narrow. Rooms are clean, staff is friendly and qualified. Fitness area, pool and spa is available.

Owner Response, 23 Avril 2019

Thank you for your kind respond! Your Best Western Hotel zur Post Bremen

"A nice hotel with a central location"
StefanJ227, 06 Avril 2019

With the central station close by, you stay in the city of Bremen. The hotel has a hugh fitness center, with gym, sauna and a pool. A nice breakfast is served and the hotel offers good service all the way. On the negative side, it starts to get really old fashioned in a need of a renovation. Be aware of the heavy trafic on the other side, so the advice is to chose a room in a quiet area.

Owner Response, 07 Avril 2019

Dear Stefan, thank you very much for your feedback. We are very happy, that you enjoyed your stay with us. We are planning a renovation next year, so we do hope to see you again in 2020 ;-) Your Best Western Hotel zur Post Team

"Stay overnight for Christmas visit"
theob584, 14 Décembre 2018

We booked 2 rooms for 2 couples when visiting the Bremer Christmas market. Despite being close to the main railway station the noise inside is practically gone (rooms closed of course). People at the reception were friendly and helpful. You can park in front of the hotel for 30 minutes and as our car is higher as 1,65 cm, we were directed to another parking place a few hundreds of meter away and easy to find with GPS. The hotel give a reduction voucher for the parking. We had a standard room which was compact but clean and a good bed. The hotel is looking a bit old / used but everything is clean. The bathroom was rather small but OK with a perfect working shower. In the morning we had an extensive breakfast with a large variety of choice in food and drinks. Looking back i think we spent about an hour there. A very friendly lady was taking away the waste of the table during our breakfast.

Owner Response, 14 Décembre 2018

Thank you very much for your feedback. We are very thankful for your warm words, which are a big motivation for us. We would be very happy to welcome you again. We wish you a wonderful christmastime Your Best Western Hotel zur Post Team

"AWESOME"
Karmon1975, 19 Septembre 2018

we got the family room it was spacious and comfortable. The breakfast was very enjoyable. our 8year old loved making his waffles. Staff friendly and speak english..Shopping is a 8min walk and fabulous.

Owner Response, 19 Septembre 2018

Dear Karmon, thank you very much for this wonderful feedback. To create an enjoyable stay for our guests is what we aming for every single day. Thank you for apreciating this effort. Your Team at the Best Western Hotel zur Post

"The hotel is Ok"
Jony1972, 23 Avril 2018

Really say, the expectation from 4-star hotel was much higher. The room equipped on a very basic: almost nothing of toilet accessories, no iron, no shoehorn... The door sealing is bad, you feeling all voices and happens in corridor as you there. The bed is comfortable, breakfast Ok, the gym and wellness center are real advantage. Location is good - next to train station, 10 min walking to city center, garage if you come with a car.

Owner Response, 23 Avril 2018

Hi Jonathan, Thank you four your reply, if you need you will get everything from the reception (shoepolish, iron and and and... ) See you next time. Your, Best Western Hotel zur Post

"Very enjoyable stay"
Cheryl B, 08 Février 2018

We arrived by train and to our relief the hotel was across the square from the station. We received a warm welcome from reception staff who provided us with information on the local area and its restaurants. Our room was lovely, spacious, immaculately clean and the bed very comfortable. The hotel is only a short walk to the city centre and from there onto the Schnoor district which is a must see. Old and quaint. The breakfast on offer was tasty and we enjoyed both hot and cold dishes. Loved our stay.

Owner Response, 09 Février 2018

Dear Cheryl B. Thank you very much for your Feedback. We are very happy to read, that you enjoyed your stay with us. We would be very happy to get the Chance to welcome you again. Your Team at the Best Western Hotel zur Post

"Not good "
Bruscetta B, 08 Décembre 2017

Old furnished and far to expensive. We payed 140€ for a night and are used tp have more comfort for that money... You can hear every word in your neighbours room and the staff is unfriendly andnit professionell​. For example two of them were arguing for about an hour in the morning and believe me, you can't sleep with that noise. Positive is the location next to the oldtown and at least it was clean.

Owner Response, 09 Décembre 2017

Dear Bruscetta, Thank you for your respond, we will speak to our staff, thats not our standard, im sorry.

"Enjoyable short stay"
Disneyman59, 07 Décembre 2017

We arrived early at 10 am after an even earlier Ryan Air flight. Despite the fact that officially we could not check in until 3pm they did their best to accommodate and had our room ready for us at 12 and in the interim placed our luggage securely in a locked room. The room on the 5th floor (No 523) seemed to have been recently refurbished and was surprisingly large with a unit with a fridge and rotating tv which divided the room into a living area and sleeping area. I was confused to see two single duvets on a double bed but my wife quite liked the idea and apparently this is very common in Germany. The bathroom was contemporary in design and had a shower, the only thing that let it down is that the water constantly sprayed out of the confines of the shower onto the bathroom floor and the very large mirror completely misted up after a few minutes of the shower running, otherwise it was very pleasant. There was also free wifi which was at a speed suitable to allow for video streaming, an in room safe safe and complimentary robes and slippers The included breakfast was delicious, with both cooked and cold choices available to tempt your palate and served buffet style. Overall a very pleasant stay, albeit no view from our windows worth looking at, but then we did not plan to stay in the room all day and occasionally the sound of bottles being thrown into a skip and breaking could be heard. One last thing to bear in mind is that there is a small city tax charge to be paid on departure.

"Cosy hotel in center"
KristapsW, 06 Décembre 2017

Old, but in good shape. And half of price is location - at the Central station and 5 to 10 minutes walk from the Old city. Free take away coffee or tee at the back exit is good for city walks in autumn or winter. Helpful staff. European breakfast with small choice, but everything is tasty

"Central location, spacious rooms, good breakfast"
JJHamburg, 16 Novembre 2017

While the hotel isn't extremely modern (late 80ies, early 90ies - and can see it from interior design), it is still in good shape and kept clean. The location is excellent as you have about a minute walk from the central station, few minutes to the exhibition hall, and can access downtown within minutes, too. The rooms are spacious (actually my room was more like a suite), clean and well designed (even though colors, design, etc. are definitely a bit dated, it is still absolutely OK). The bathroom was recently refurbished and offered a pretty spacious bath tub, wash desk and all amenities one would expect. The hotel staff is friendly and helpful. Breakfast is served on the first floor in a nice restaurant and offers everything one would expect of a breakfast buffet. Big plus: The hotel allowed me to leave my car with them in their garage for the whole day after check-out - but be careful, if you have a larger car: the garage is only 1.65m high...!

Owner Response, 16 Novembre 2017

Dear JJ, thank you very much for your Feedback. We are very happy to read, that you enjoyed your stay with us and we are looking Forward to welcoming you again. Your Team at the Best Western Hotel zur Post

"Perfect end to holiday"
Sarah M S, 07 Octobre 2017

Stayed at this Hotel on an overnight stop heading back to the ferry at Rotterdam. What a lovely surprise to find we were staying in a first class Hotel. Our rooms were absolutely gorgeous, everyone in our party of 37 people all agreed. The decor was light airy and spotlessly clean, lovely comfortable beds with beautiful white bedding. The staff were very friendly and helpful. Good WiFi. Free of charge. They only do B&B and don't have a Restaurant but their breakfast fantastic and the breakfast room absolutely gorgeous. I only took photos of the bathroom, and bedroom as didn't get the chance to take photos of their breakfast room. But hey! Go stay there and see for yourselves.

Owner Response, 07 Octobre 2017

Dear Sarah, thank you very much for this wonderful feedback. We feel very motivated to keep up giving our best. Feedbacks like yours are exactly the ones, that make our job so special. We are looking forward to welcoming you again Your team in the Best Western Hotel zur Post

"outrageously expensive and poor experience!"
lynn_tryp, 29 Septembre 2017

Do not go there if you can avoid it. I payed 130 euros / night, for an old-furnished and creepy single bed room. You can find cheaper and much better in Bremen. In this price range, it is the worst hotel I ever did in my life, and I travel quite often!! I rate two stars and not one because the staff & breakfast were really nice.

Owner Response, 29 Septembre 2017

Thank you very much for your Feedback. To be honest, we were quite shocked, when we read it. May be you can give us more Details, why the Hotel was so awful. It cannot only be that the furnitures were old. We do not believe, that you would call it the worst Hotel, just because of that. Your Team at the Best Western Hotel zur Post

"Awsome Hotel"
cilla-203, 20 Septembre 2017

Excellent service. Hotel is very clean and the room size was reasonable. They have a resturant and bar. Their buffet breakfast is included in the price. It's one of the best breakfast I've had in Europe. Eggs, bacon, meat and cheese platters, all kinds of brotchen and breads, juices and lots more. You go Best Western! Just like in the USA. I will definitely be back!

Owner Response, 20 Septembre 2017

Dear Cilla, thank you very much for your Feedback. It is so good to read that you enjoyed your stay with us. We are looking Forward to welcoming you again. Your Team at the Best Western Hotel zur Post

"Great service, a little too much noise."
Jostein, 30 Mai 2017

The hotel is located close to the bahnhof and ideal for restaurants and bars. Possibly shopping too. The arrival was very pleasant and the receptionist was super friendly and helpful. My only little trouble was that my room was facing the street with all the bars and restaurants. And as there was no AC in the room I had to sleep with an open window. It might be better during the week than at the weekends, but the noise from the street was pretty annoying at times. Apart from that, a good hotel.

"bit overpriced"
kibbutznik_9, 30 Avril 2017

the room was very basic for a 150 euro a nght hotel. Everything else was fine- just seemed overprice dto me. Service was ok- so was the breakfast. The wifi was annpying- very long username and password and i had to type it in 3 times in 18 hour stay.

Owner Response, 30 Avril 2017

Thank you very much for your reply. our Prices do vary depending on congresses in the City etc.

"Very centrally located - parking limited"
teaki78089, 12 Avril 2017

I stayed one night at the Best Western Hotel zur Post because of a business meeting the next day. What I liked - Very centrally located, good for sightseeing - Very nice bar, stylish and modern - Good speed of the free WiFi - Large rooms (city hotel!) What I did not like - the parking situation is below average. There is a garage but only use it when you believe you are a good driver. The height of the garage is below 1,90m so tall people cannot walk straight. We got a very small spot in a corner and managed to get the car in - but it took us 10 or more turns. - Friendlyness and attitiude of the staff is average. Slow service in the bar - No restaurant on premises I can recommend staying here.

Owner Response, 12 Avril 2017

Thank you very much for your Feedback. Please ask for the public parking Garage next time you are here. It is only 300 m away from the Hotel and may be more convenient for you. Our staff at the front desk will be happy to help

"Quite place at city center, well renovated rooms, good breakfast"
Thomas M, 18 Mars 2017

Near the main station is sometimes not a good adress but not in Bremen. Peaceful quite place, centre in walking distance, a lot of restants nearby. Not the newest house, but all the rooms well renovated. The staff is helpful and friendly the breakfast has a lot of choice.

Owner Response, 18 Mars 2017

thank you very much for taking the time to send us this Feedback. We are very happy to see, that you enjoyed the time in our Hotel. We are looking Forward to welcoming you again.

"Noisy & old"
Travelthew0rld79, 30 Janvier 2017

Location is good, by the central train station. This place smells of cigarette smoke. Room was noisy - worst sleep for a while - noise can be heard from outside, and other guests slamming their doors shut. Worst thing though - in bed I felt like something was biting and itching... horrible. Don't stay here.

Owner Response, 30 Janvier 2017

We are very sorry, that we did not meet your expectations. Our Hotel is in the City centre only a few minutes Walking distance from the market place. Of course, with that Location you do have some noise from outside. Please make sure you order a non Smoking room next time. We are more than sure, that we do not have any insects in the Hotel.

"Smallest bath room ever..!!"
Shane S, 23 Janvier 2017

Huge room with hydronic heating that we could adjust etc. There was also another area with a large desk, closet and built in suitcase stand....... BUT the the bathroom was tiny, so tight I could only just get past the door and the sink. ... The toilet was so tight between the shower and wall it was not practical. ..... Great staff, very helpful and in a great location. .....

Owner Response, 23 Janvier 2017

Thank you for your Feedback and the useful hints. We will check and see if we could move some things and make it more practically

"Treated like a V.I.P."
Neil-KAG, 06 Décembre 2016

Thought I had done a review after staying here but not sure why it is not shown. On arrival was welcomed by excellent front desk staff who excellent with help and advice on where to go and what to visit. This was only a short one day visit. Room was excellent, spotless throught with plenty towels etc. Plenty room with wonderful bed and and great work area. WIFI was perfect and overall a fantastic stay. Wish I had longer. Thanks again to all who made my stay perfect. Many hotels could learn how to treat customers from the staff here. Will be sure to return. If you do find yourself in this wonderful ciy be sure to visit the Windmill in the park near the city center.

Owner Response, 06 Décembre 2016

Thank you very, very much. Your Feedback is a very big Motivation for us and we would be very happy to welcome you again

"Overrated"
eiselmichael, 20 Novembre 2016

This Hotel is rated with 4 stars and the is too much. At least 3 stars are ok. The rooms are ina old foshion style, very small and dark. the breakfast is averrange. For the gym guests have to pay a fee of 6 Euro but value for Money is very good. Located at Bremen main Station you can explore the town walk. Can not recommend hotel

Owner Response, 20 Novembre 2016

We are very sorry that we did not meet your expectations. We are presently renovating and refurnishing our Hotel. May be the new rooms are more your taste.

"Old and noisy"
Heinrich H, 14 Novembre 2016

We booked it for a wellness weekend. But it was not worth the money. Location is good but the rest is not worth the visit. The rooms are old and you can here everything you neighbour says or does. The shower is in the bathtub and the room was small and not very well maintained. The wellness area was not in the best shape. Not again! Not even for business!

Owner Response, 14 Novembre 2016

Thank you very much for your Feedback. We are very sorry, that we did not meet your expectations. We are presently renovating our rooms. May be the new style is more of your taste.

"Great Location, breakfast and facility"
3towels, 29 Octobre 2016

Stayed here for a half term break to visit family. Couple plus teenager. Very friendly welcome - teenager had a nice room on the 4th floor. Couple a very nice big room on the 6th floor. Very quiet. Huge baths. Clean. Only tubes of multi-wash stuff so if you prefer soap and split shampoo and bath stuff take your own (or buy from the 1 euro shop round the corner). Fabulous breakfast - 4 different juices, large selection of cold meats, cheese, fish and salad - hot bacon eggs and sausages, breads, preserves and pastries. Coffee already on the table is a nice touch and very quickly offered hot chocolate to teenager. Great location just opposite main rail station and near tram and bus stops. 10 minutes walk to the tourist area of the Town Hall etc. Definately stay again

Owner Response, 29 Octobre 2016

Thank you very much. We are looking Forward to welcoming you again.

"All in all, nice place"
PT34, 23 Octobre 2016

Stayed at Zur Post for 4 nights. Called ahead, and told we would arrive 2-3 hours before check-in time, and when we came room was ready, really nice. The location is perfect, 2 minutes walk to Main train station 5 minutes to market place, and less than 10 minutes to old town. ROOM: The room was really big, with an entire sitting area, very comfy beds, and a nice bathroom; also a mini bar, with very fair prices. Only thing bad about the room was that it was a smoking room, so smelled a lot of smoke, so if booking there, make sure to say if you don´t want smoking room. Parking is quite expensive, but use parking am wall, 3 minutes walk from hotel, it´s just 7€ a day. BREAKFAST: The breakfast was good and plenty, all tasted nice, and a lot of things to choose from, just as you would expect at a 4* hotel. WELLNESS: There is a wellness area that you can use for 6 €. It was ok, but the pool was out of order, and the ice cave was not cold at all - things that would have been nice to know before paying to get in, but the didn´t tell. So, all in all, a nice hotel, would give 3.5* if possible, but due to location and big room, it´s closer to 4* than 3

Owner Response, 23 Octobre 2016

Thank you very much for your Feedback and a lot of useful hints. We will take your Feedback to improve our Service. Especially regarding the cooperation with our wellnesspartner

"A good room is a lottery"
RICHOSingapore, 09 Octobre 2016

I stayed 13 nights on 5 different occasions over the previous few months. Most of the staff are pleasant, some are not so nice. "power trippers" The reviews on this site are varied because the room finishes are from bad to good, this hotel has an overall 4 star rating but this begs to be answered as to how? Some rooms are air conditioned some are refurbished. Some rooms are tiny shoe boxes with showers you bump into taps and cannot properly move. Some rooms are very comfortable with excellent beds and walk in showers with great pressure. Some rooms are stuffy and noisy if you open the window to cool down. The problem is when booking you won't be able to pick the good from the bad as few options are given on the BW web site. As a BestWestern Diamond member I choose BW for recognition and of course the points that come with membership which can be used for other stays, but here at Zur Post you're treated as just another guest. You won't always get a welcome drink and you won't always get points for your stay. Priority and the best rooms would seem to be given to those arriving on tourist busses. (This is probably not right but that's how it feels!) The breakfast is good although some times slow to be replenished when busy. Car parking is overpriced 16 euro extra per day. (It's very low so beware if you're tall) There is a gym and pool but its use also comes at an extra cost. Proximity to the train station is excellent and an easy walk. Overall this hotel is in the upper price range for Bremen and apart for its close proximity to the train station does not offer any where near the quality of other hotels I've stayed in Bremen such as the Swisshotel, Stiengenberger, Marriot Courtyard which are often comparable or better value. So you can get lucky and get a great room and wonderful service and recognition of BW loyalty or you can luck out and have one of the most uncomfortable hotel stays you remember along with indifferent rude unhelpful staff who have trouble understanding who is the customer. Will I stay here next week and recommend my colleagues do the same? Probably not! There's a better quality choice 30euro per night better value, they will charge for an excellent breakfast, 8euro for parking and I'll miss out on points but it's my choice something some of the staff at Zur Post have a struggle comprehending.

Owner Response, 09 Octobre 2016

This is a very detailed feed back thank you very much for it. We are very sorry that obviously we were not always Aware of your Rewards Status. Since we do get reservations directly via the booking System, which does not refer to our profiles, it is very difficult for us to Keep updated who is a member and who is not. It would have been a big help, if you would let us know, when checking in. We are presently refurnishing our rooms one by one, this is the reason, why you do feel that the Standard does Change. We are sorry for that. We do hope, that all the rooms will be renovated by end of 2017.

"Convenient location, Great value"
Florence Mae G, 30 Août 2016

Location: I didn´t expect that it is very near to the HBF. Upon exiting the main station, you could already see the hotel from the right. It´s just a minute walk or two. I came via train from Hamburg so I am not that sure if it is near to the airport. I didn´t even buy any bus/tram card during my stay in Bremen as everything is accessible by feet from the hotel. With just a few minutes walk from the hotel, you are already in the Old Town and Marketplatz. There are also some restaurants around the hotel or in the main station (food stalls). Room: The room is OK-OK.. I booked a business room. it is good for 2 person and just enough space. Quite a bit small bathroom though it seems to be newly renovated. Room has also good air condition and wifi connection. Staffs are also friendly. I´ve arrived early at the hotel and the attendant immediately asked me if i want to leave my luggage while waiting for my room.

Owner Response, 30 Août 2016

Thank you very much for your Feedback. We are happy, that you enjoyed your stay with us and are looking Forward to welcoming you again.

"Had seen better times"
Indigorun, 07 Août 2016

First of all the location of the hotel is great. I'm the vicinity to the main station and just a footwalk from downtown and the main attractions. The check in was quick and the front staff very friendly. The rooms are ok but more on the lower end of four stars. The comfortness was ok and the breakfast buffet was good. The time I was there it was very busy but the staff managed it to service you fast. The garage of the hotel is an adventure of its kind.I have not seen a smaller place than this before. The maximum hight at one point is about 1,70 meter and when fully booked parking is tricky even with a medium sized car. The ceiling is so low that when opening your trunk you hit it.

Owner Response, 07 Août 2016

Thank you very much for your Feedback. We are very sorry, that we could not fulfill your expectations in every respect. We are happy to say, that we are presently refurnishing our rooms and are hoping to have all rooms done by beginning of 2017. Please ask for the public Garage, the next time. It is only a few minutes away and may be more convenient for you.

"Very good choise!"
emr2004, 27 Juillet 2016

The hotel has an excellent location , especially for those traveling by train. The rooms are very confortable and the breakfast has a wide choise of options. The receptionists are friendly and meet us with a smile. The only aspect to improve is the decor of the public areas of the hotel - slightly dated.

Owner Response, 27 Juillet 2016

Thank you very much :)

"Let down"
Kirst55, 24 Juillet 2016

My partner and I stayed for 2 nights as a birthday treat without kids! On arrival the hotel receptionist told us they had mistakenly put us in a smoking room, despite my specifically asking for non smoking. On inspection, the room was smoky and, as I am asthmatic, I knew I would not feel well staying there. The hotel offered us two single rooms for the first night - they told us all the hotels in the vicinity were full so we had to accept. On the second day hotel staff removed our belongings to a double room, losing some in the process, including an expensive new razor. When I complained to reception no solution was offered. I noticed a sign on a wall saying that Best Western members should receive 2 free cocktails in the hotel bar - I had to go and ask for these vouchers, which were given grudgingly. Once we had had our drinks and the bill came I offered the voucher only to be told this was only valid for a very limited selection of drinks and we had to pay for the drinks we'd had, but this was not pointed out to us before then. Breakfast was very very good. Staff attitudes were mixed, some polite and some surly.

Owner Response, 24 Juillet 2016

Dear Kirsten, Thank you for your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are really sorry, that we don't gave you the room that you booked. Of course we will speak with your Bar-Team, what there were happened. We are sorry for this too. This is not the service, we want to give to our guests. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We would be pleased if you would again give us the chance to convince you of our Hotel and our service.

"Great Location"
Susan O, 19 Juillet 2016

We booked this hotel at short notice and was not disappointed. It is so easy to get to from the airport - Tram 6 to the station and the hotel is just across the road. Not so easy on return as they were doing works to the Tram station so we had to walk and catch a connecting bus. Not the hotels fault and did not take long! The greeting upon arrival was so welcoming. We were early and our allocated rooms were not ready but they offered to see if they could find alternate rooms. We told them not to worry and left our bags with them and went off exploring for a couple of hours. All the receptions staff are so helpful both before and during our stay. Hubertus Kupiec was particularly helpful in securing a booking for us at the Ratskellar Restaurant - our German is not so good so we would have struggled. Our rooms were light and spacious and even though ours was at the front we did not find it particularly loud and that was with the windows open! The leisure centre is good but the hotel is missing a trick in not adding the charge to the cost of the room! The breakfast is to die for. There is nothing they do not provide and we were pleasantly surprised to see sparking wine available. To start the day with Bucks Fizz and Smoked Salmon was a delight. The hotel bar is an added bonus at the end of the night and the prices are very reasonable too! The staff even knew our drink order at the end of the day. Excellent customer service throughout. Thank you!

Owner Response, 19 Juillet 2016

Dear Susan, thank you so much for your great feedback. We hope to see you again next time.

"Nice, friendly hotel close to town"
Mick W, 13 Juillet 2016

I stayed here for just one night recently on my long journey up into Scandinavia through Germany. Situated very close to the towns historic main train station, it is located convenient for a wander around town just a few hundred metres from the old town. We ate with the rest of our travel group in the hotel's restaurant. Although it was a fixed menu, part of our package, the meal was very nice, served efficiently, and the staff were completely unflustered. Our room was spacious and very comfortable, albeit quite warm as I couldn't fathom how to control the underfloor heating in the bathroom. My only regret was that, as we were just passing through on an overnight stop, we could not take advantage of the hotel's spa and health suite. Unlikely as it is, I wouldn't hesitate to stay there for a longer period and enjoy the town more.

"Convenient location in Bremen"
Craig F, 22 Avril 2016

The Zur Post is a convenient hotel in central Bremen. It is good for the railway station and the airport using the number 6 tram. The breakfast is very good and starts at 6am. There is no restaurant for evening meals but there are plenty of independent ones nearby. It is less than 10 minutes walk to the middle of the city where there are shops and historical buildings to view. This is a decent quality hotel with good service. The only thing that I dislike is that the hotel bar is a sports bar. I would much prefer a bar with no TVs at all so I can relax with a drink or a snack.

Owner Response, 22 Avril 2016

Thank you very much for your Feedback and for the very useful hint. We will see, how we can arrange for a bar that fullfils both, a Relaxing part and a part to watch sports

"Fab hotel for short break"
Wendy K, 11 Avril 2016

I travelled with my husband for a child-free two night stay to Bremen to celebrate 20 years together. The hotel was very easy to get to from the airport - a number 6 tram took us straight there in 15 minutes - just get off at the main train station stop and it is a minutes walk from there. The staff were very helpful and friendly on check in. Due to other reviews I had requested a room at the back of the hotel as I am a light sleeper and didn't want any tram/bus/train station noise from the front of the hotel. We were given a large room with a separate office area, two fridges and a great bathroom which had a separate toilet room within it. The bed was not a double, but two singles pushed together but this didn't really bother us. The free wifi was good and allowed me to use my phone and tablet no problem. I actually slept the best I have ever slept in a hotel as we were able to open the windows at night and avoid the stuffy room scenario that i find so hard to sleep in - there was no noise to speak of! Breakfast was served between 6.30-10 and was very tasty. Lots of choice including fresh fruit salad, yogurts, quark, selection of mueslis and cereals, lots of toppings like seeds and dried fruits, five different types of bread as well as different rolls, pastries and cake. Hot food included boiled and scrambled egg, bacon and sausages and there was a good selection of cold meats, salmon, cheeses and salad. Drinks included coffee, lots of different teas, juices and even sparkling wine! Soya milk and lactose free milk was also freely available. I didn't use the gym but did use the swimming pool and jacuzzi, both of which were great. Underfloor heating made padding about a pleasure! Bath robes and slippers were provided in the room for use in the spa. Top tip - the use of leisure facilities costs 6 euros each visit, but if you sign up for a Best Western loyalty card (free to do. I got mine before I travelled through the Best Western website but i think you can also sign up at the hotel) it only cost 3 euros which I think was totally worth it. I didn't use the sauna. There was a separate 'Ladies sauna' next to the pool, which (as is normal in Germany) you must not be clothed in. The hotel cocktail bar was a nice place to hang out in before and after going put for dinner. They have a happy hour on a Thursday night between 6-10pm where all cocktails are 5.50 euros. My favourite was a French mojito, which involved chambord, rum, mint and raspberries - absolutely delicious. Bar snacks were available and cheaper than you would expect for hotel bar - 3 euros for a large basket of french fries. The location of the hotel is ideal for sightseeing. A short walk from the old town, the Schnoor district (with beautiful quirky old streets full of interesting shops), the riverside and the huge Burger (people's) park (behind the station). The hotel is also only 2 or 3 doors away from the excellent and well priced Edel Weiss restaurant, where we ate dinner the first night. I would stay there again if we came back to Bremen.

Owner Response, 11 Avril 2016

Dear Wendy, thank you so much for your great feedback. We hope to see you again next time. :)

"Good location"
tiffanym242, 09 Avril 2016

This was a nice hotel in the central of Bremen, was perfect location to see the city and very accessible to transport links, especially to and from the airport. The hotel could use a bit of updating and it would be great if the room service menu was more extensive. the spa facilities was good, but the indoor heated pool could have been "heated" and the Jacuzzi could have been much warmer. However, it was very relaxing and welcoming. I would stay at this hotel again as the location is fantastic! And the staff was very friendly! Just need to take room service tray away sooner rather than waiting for cleaners the next day.

Owner Response, 09 Avril 2016

Thank you very much for taking the time to send us this detailled Feedback with a lot of useful hints and recommendations. We really apreciate it for it will help us to improve our Service. We are looking Forward to welcoming you again.

"Nice hotel in bremen center "
PeruTraveler2014, 28 Mars 2016

Hotel is directly at bremen central station. It's clean,staff is friendly and rooms are perfectly fine. Wifi works without any problems. They have limited capacity in their parking but a public parking (against costs) is 5 min away. Spa area is nice but they charge you a fee...

"Great hotel and spa"
Karbashi, 07 Mars 2016

Everything was perfect, attentive and polite staff, tasty and plentiful breakfast, clean room, and the best of all was the spa, perfect end to the day of sightseeing, just a pity the ice cave was out of order

"Excellent, central, parking."
FC1973, 11 Février 2016

Excellent, centrally located hotel, easy to find with parking. Walking distance to the historical city center. Breakfast buffet is great. Plenty of places to eat in town. Spacious rooms. with particularly comfortable beds.

Owner Response, 11 Février 2016

Thank you very much for your feedback. We hope to welcome you soon again

"Good value"
Steve T, 02 Février 2016

Quite hotel with limited parking in garage for smaller cars. Although you must pay 6 euros more for spa access it is worth it. Easy on/off from highway. You must ask for washcloths too...I read that in another review and although it took a while for them to find washclothes, they did deliver.

Owner Response, 02 Février 2016

Thank you very much for your Feedback. We are sorry that it took a while to deliver the washcloth. We will find a better System.

"pleasant surpise in Bremen"
Adri W, 02 Février 2016

an "plenty above Best Western average" experience in a nice Room with plenty of space, free swimmingpool/sauna acces and a good breakfast for a reasonable price (i paid 92€ for a double room + 16€ for 30+ hours of in house carparking). I will repeat!

Owner Response, 02 Février 2016

thank you very much for your feed back. We are happy to hear, that you enjoyed your stay with us and are looking Forward to welcoming you again.

"Ok but a bit disappointing"
AlbertoA, 29 Janvier 2016

To be honest, when my company sent me the booking info regarding to this hotel I thought "I am lucky, it is a good name" however it is a really old fashion hotel with narrow rooms no really confortable. The best point was the quality and variety of breakfast and not bad location.

Owner Response, 29 Janvier 2016

we are very sorry, that we could not fulfill your expectations in every Point. We are presently renovating many rooms. May be the new style is more what you expected. We would be very lucky to Show you one of These rooms, the next time, that you are here. Please ask for it at the front desk

"Great location"
koshiyen, 05 Novembre 2015

The hotel is just beside the main station and there are lots of restaurants nearby. The decoration of the room was a little old but the bathroom was new and clean. There are free internet pc and coffee in the lobby, which is very thoughtful and heart-warming. The breakfast was delicious with lots of choices. Especially the sweets from the lobby cafe tastes like heaven.

Owner Response, 05 Novembre 2015

Thank you very much for your feedback. It is good to read, that you enjoyed your stay with us. We hope to see you again soon.

"excellent staff, nice hotel."
dave552, 22 Septembre 2015

I just wanted to give a mention to one specific member of staff.. Hubectus Kupiec. when my wife and i arrived early we were told our room was ready for us, which we had not expected, we had been ready to leave our bags and go out to explore Bremen. Hubectus invited us to join Best Western loyalty program (for free) he explained all the great benefits including free upgrade. we obviously did join and had a lovely stay at the hotel. Breakfast had plenty of choice and we found everything more than satisfactory. The spa was so relaxing and pool more than adequet but as another review has mentioned it is a bit of trek about the hotel to actually get to it. Location of the hotel is great for transport to and from airport. Number 6 tram, we got two day pass for two adults for 20 Euro which you could use on all bus/trams. also just a few minutes walk to centre. The only downside is that it is across from the main train station and we found lots of men hanging around, day and night, it could feel alittle uncomfortable for young ladies.

Owner Response, 22 Septembre 2015

Thank you very much for your feed back. We are happy to hear, that you enjoyed your stay with us. We will of course Show your feed back to Mr. Kupiec, who will for sure be very happy about it.

"Nice hotel in the center of Bremen"
ISMAEL-DOHA, 13 Septembre 2015

This is one of the hotels that came up in my search for Bremen and met my criteria (business trip). Budget-wise, it is one of the best choices. I was a little disappointed with the room size and location of the bed (in the corner of the room like a prison), but to be honest, don't let the looks fool you! The bed was very comfortable and the entire room was very clean -one of the cleanest I have seen-. The rooms has all you need in a compact style that really impressed me afterwards. The bathroom is nice, big and with a closed shower unit. Water was hot (although took some time to come out) with a towel heater. It has a great Gym and Spa facility including a very good swimming pool, but to get there you need a road map :) Breakfast was quite nice with plenty of varieties to choose from. WiFi connection and speed is very good. Location is excellent for Tram transportation, buses and even a train station just in front of the hotel. Plenty of restaurants (mostly fast food) around. Overall, I can say I was satisfied with this hotel, and if I could I would give it a 4.5 star rating. Some more attention at the reception desk is needed as you feel as though dealing with pure robotic official procedures.

Owner Response, 13 Septembre 2015

Thank you very much for your feed back. We are happy to hear, that you enjoyed the stay with us and would be very happy to welcome you again. We will check, how we can improove the Service at the front desk.

"Reasonable "
ricardodaros, 31 Août 2015

The hotel is fair. The room was too tight but clean and the furniture was old. Bathroom is tight but clean. There was a sofa and an office desk very useful for business travelers. Breakfast was wonderful, comparing with the room I can say that was a great surprise. Great options of breads and cheeses. Hot and fresh options. I recommend the hotel only for businesses staying.

Owner Response, 31 Août 2015

Thank you very much for your feedback. We are sorry, that we could not exceed your expectations in every respect.

"Great Location and Friendly staff"
Heather C, 27 Août 2015

This hotel was in a great location, right across from the station and lots of food choices. The breakfast was well worth it and my daughter really loved the American style bacon. I had a bit of a bummer moment with the spa, as we checked in at 4ish and were checking out by 11 the next day. My daughter really wanted to swim and I was hoping we could do that with a 24 hour pass (the spa is 6 Euro per person, per day) and get two quick swims in. They would only allow that with the purchase of 2 separate day passes for each of us, so 24 Euro to let my 6 year old swim was a bit expensive to me. She was pretty bummed that we could not go swimming but rolled with it thankfully. Also, they advertise parking, however it is only suitable for smaller vehicles and mine did not fit, forcing us to park on the street.

Owner Response, 27 Août 2015

Thank you very much for your feed back. We are very sorry for the inconveniences caused, regarding our garage. Obviously there was a misunderstanding. For vehicles, which do not fit in our garage, we usually recommend a public parking garage just arround the corner. We really do appologize, that we did not inform you properly

"After several stays, still going strong"
66mario66, 26 Août 2015

I stayed at this hotel several times over the last decade, The place has been constantly improved culminating with the co-location of a state-of-the-art fitness center. I particularly like the spa-welness facilities . The location is ideal for visting the town as well for business purposes. Rooms are fine and the service is excellent

Owner Response, 26 Août 2015

Thank you very much for your feedback and for your fidelity. We really do appreciate this. We are looking forward to welcoming you again

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Is breakfast included in the rate?
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Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
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Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
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Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
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Best Western assistance
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To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
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Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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