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Asaba, Nigeria





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Best Western Plus Elomaz Hotel, Asaba

Plot 22 A/B-27 Core Area, DBS Road, GRA, 00000, Asaba, Nigéria - Siehe auf einer Karte
Best Western Plus Elomaz Hotel - Poolansicht Das Best Western Plus Elomaz Hotel ist ideal in Asaba Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Das Best Western Plus Elomaz Hotel in Asaba, Nigeria, verfügt über 86 elegant eingerichtete und klimatisierte Executive-Zimmer der Doppel- und Doppel-Plus-Kategorie mit umfassender und moderner Ausstattung. Dazu gehört auch, dass Fahrstuhl und Gästelobby auf jeder Etage nur durch Sicherheitskarte genutzt werden können.Jedes Zimmer ist mit einem sehr komfortablen Bett ausgestattet, und das Zimmer verfügt über drahtloses High-Speed-Internet, Schreibtisch und Telefondienste, sodass Geschäftsleute während ihres Aufenthalts gut erreichbar bleiben. Unsere vier Executive-Suiten sind vorzüglich eingerichtet und sehr beliebt bei Gästen, die vorübergehend andere Gäste bewirten und ihre Treffen im privaten Rahmen abhalten möchten. Diese Suiten sind ausgestattet mit separatem Wohnbereich und praktischer Essecke, drahtlosem High-Speed-Internet sowie einem Schreibtisch und Telefondiensten, damit Geschäftsleute während ihres Aufenthaltes stets gut erreichbar sind. Einige dieser Zimmer sind über eine Zugangstür miteinander verbunden, sodass Gäste weitere Mitglieder ihrer Reisegruppe problemlos aufsuchen können. Unsere zwei Präsidenten-Suiten umfassen zwei geschmackvoll eingerichtete Schlafzimmer, einen Wohn- und Essbereich, ein komplett ausgestattetes Büro, und sie sind ausgestattet mit drahtlosem High-Speed-Internet, Schreibtisch und praktischen Telefondiensten.Das Hotelrestaurant serviert seinen Gästen sowohl afrikanische als auch kontinentale Küche, die stets perfekt zubereitet ist. Unsere Lounge-Bar ist der ideale Ort, um sich nach einem geschäftigen Tag zu entspannen. Die Bar ist gut ausgestattet mit einem breiten Angebot an internationalen Weinen und Spirituosen.Wir verstehen, dass Sie ein ruhiges Ambiente für Ihre Konferenzen, Seminare und Workshops benötigen, wo Teilnehmer sich fernab aller Ablenkungen gut konzentrieren können. Wir halten daher ein umfassend ausgestattetes Tagungszentrum für Ihre wichtigen Veranstaltungen bereit.

Best Western Plus

Elomaz Hotel




Vorteile des Hotels

  • Restaurant in der Anlage
    Restaurant in der Anlage
  • Kostenloses Frühstück
    Kostenloses Frühstück
  • Swimmingpool
  • Klimaanlage in der Anlage
    Klimaanlage in der Anlage
  • Cocktailbar in der Anlage oder max. 30 m vom Hotelfoyer
    Cocktailbar in der Anlage oder max. 30 m vom Hotelfoyer
  • 24-Stunden-Rezeption
  • Safe in der Anlage oder im Zimmer
    Safe in der Anlage oder im Zimmer
  • Fitnessstudio / Gesundheitszentrum
    Fitnessstudio / Gesundheitszentrum
  • Zimmerservice
  • Reinigung/Wäscherei
mehr sehen weniger sehen

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Paare Paare
Reisen mit Freunden Reisen mit Freunden

"Home away from home"

User 07/02/2022

Best Western Asaba has remained focused in the hotels industry. It remained one of the best in the whole of the state capital city. It is a place where my friends had always strived to be whenever we were in Asaba or environs.

"My Elomaz Best western Experience"

kkcompany, Sekondi-Takoradi, Ghana 20/01/2022

My Elomaz best western experience was amazing, the neatness, the quietness and calmness of the hotel during the weekend was most enjoyable. The reception at the entrance by One Mr. Wisdom was amazingly great, I felt so special, the view from room 514 was splendid.

"My Best Western Experience"

User 24/11/2021

I took my family for a few days of get away and decided we lodge at Best Western Elomaz Hotel. It gave us the much needed rest and comfort. The location is very serene with beautiful view of the city from our room. The staff were also very courteous and warm. My kids loved it and can't wait to come back. By the way, it's our second time in BW in the past 1 year!

"My Resent visit to Asaba"

User 11/10/2021

My stay at best western have always been very pleasant and pleasurable. the location is very good ,with good security, the meals are perfect and staff and management very polite and professional. the in house entertainment is excellent so also is the services in the Spa,

"My Elomaz experience"

kkcompany, Sekondi-Takoradi, Ghana 23/09/2021

The Elomaz hotel has really made my stay in a hotel enjoyable. The room 402 is a classy, stylish, cozy room, the neatness of the room is cool and the outside view is amazing. The AC, the bed and the hot water experience was great.

"Best Western is not what it used to be"

User 16/07/2021

This is my 3ed and last stay at this hotel. It is tired looking. I stayed in an executive suite that didn't live up to that name. Firstly, the lock on the door looked as if I had been tampered with, having marks all over the steel playing. Then the room itself was looked tired and worn out. The MDF furniture was chipped. The door for the fridge area was askew. The main overhead lighting had 2 burnt bulbs that I had to call to have replaced which should have been checked before someone was given the room the remote control for the AC unit in the bedroom didn't switch it off and on so it had to be controlled from the wall switch. There was no room service menu in the room and the digital version didn't work. I had to call using the phone only to be told 20.minutws later that my choice wasn't available. I settled on goat pepper soup which was warm and not that tastye decor of the room lacked colour coordination. The shower curtain barely covered the bath which meant water was all over the floor after a shower. The hot drink selection was poor and cheap looking - noone pays for an executive suite to see 1 sachet of milo and 1 sachet of peak powdered milk. I had to pay one of the security staff to buy me tea supplies at a local supermarket. I will NOT stay here again. There is now a lot of competition with newer hotels in Asaba. I will try one of them and I hope they will be much much better

"Best western Plus ELOMAZ Hotel a home away from home"

User 08/07/2021

this is a hotel were every amenity works,staff are polite and very friendly, entertainment excellent ,so also the meals, and drinks. Your safety is also guaranteed, while the environment is very relaxing.

"My Elomaz experience"

kkcompany, Sekondi-Takoradi, Ghana 27/04/2021

Room 517 is a gorgeous piece, the decor & interior is master class. Mr Thomas made my stay pleasant. The omelet served by the chef was yummicious, the pool attendant made my stay so enjoyable and Occonnor from the front desk is the best.

"My stay in Elomaz"

User 03/03/2021

quite a pleasant place to spend time while in Asaba and its environs as the hotel have very good security, accommodation feeding and entertaining facilities.the staff are quite friendly and respond promptly to fault calls. the body massage Pedicure and manicure and hair barbing shop is well run and hygienic , hence highly recommended

"Prompt Response"

francis o, Enugu, Nigeria 11/12/2020

Had a bathroom issue and the issues was handled promptly. The exe, housekeeper was on hand to supervise and reception called back to confirm if the job was done. Great service The room was quite clean. Breakfast was great as usual. My friends enjoyed a good sit out by the pool. Even if the pool was under maintenance Francisogosi@yahoo.com


temituoyo, Lagos, Nigeria 08/10/2020

I spent three nights in the Elomaz Hotel, attracted to it by the "Best Western" brand name as I looked for where to stay in the City. I guess I expected more as the facility did not live to mine expectation of the brand. Fortunately, the hotel enforces the Covid-19 protocols, which was reassuring for an out of city visitor like me. The redeeming feature in the hotel is the superb breakfast buffet. I was particularly disturbed by the fact that the hotel does not have facilities for persons with mobility challenges in accessing the facility.

"My Elomaz experience"

kkcompany, Sekondi-Takoradi, Ghana 11/07/2020

The hotel Room was very neat. The bed location is very strategic and great. The hotel room ventilation was kool. The hotel internet was very bad. The hotel staff has no knowledge about the Best Western plus.


User 24/02/2020

I stayed in this hotel for one night in February 2020. The sheets were dirty with lots of hair. It appeared that they did not make the time to wash sheets between the check-in and check-out process. I called the reception multiple times requesting for clean sheets. At 1.40 a.m., 3 hours after I called, the sheets were brought to my room. I was informed that it took three hours because they had to wash and dry the sheets first. The least anyone can ask from a hotel is a clean bed to sleep on. A friend staying in the same hotel had the same experience. She treated to check out until a new set of sheets were brought to her room. Best Western you can do better, otherwise change your name!

"Not a good experience"

User 18/01/2020

The hotel is run down and needs serious renovation and maintenance. The corridor that leads to the room stink of damp also with the room. Room service was extremely poor, the mosquitoes were overwhelming. Not a good experience

"Wonderful Stay"

User 16/01/2020

Very wonderful place to stay........... Always coming back to this property. From the speed of check in to the exquisite rooms to the wonderful meals, Best Western Plus Elomaz Hotel ,Asaba remains my number 1 in the whole of Asaba and beyond

"management overcharges for bill does not give an itemized receipt of your charges booked to your room"

User 03/12/2019

I stayed at the Elmoraz from November 26, 2019 through December 1, 2019 . I broke the TV the hotel management wanted to charge me $2,000 US dollars for a TV that was only $250. On top of that my charges for food and drinks and this included use of the spa4 days total $355. For my last night there which was for food and drinks was $244. This was outrageous to me as for 1 night could night compare to the past 4. Not only that the front desk would not give me a receipt for me to review these charges. They try to present an American menu but not one item i ordered was ever available even though it is on the menu. It was so bad the servers had to bring the chef up to see if he could make me something. The servers and the chef is the only reason I will give this place 2 stars they were accommodating and kind. The security staff swarms you almost every day looking for tips. They are will even say to you my family is hungry what do have to give to me. When you order room service the food would take well over an hour to get to the room. I will never go back to this hotel again and would not recommend it to anyone wishing to stay in Asaba

gailh1657, General Manager at Best Western Plus Elomaz Hotel, responded to this review
Good afternoon Madam. Hope you are well.Thank you for chdoosing to stay at Best Western Plus Elomaz hotel. With regards to your bill, as at the time we wanted to print it for you, our printer was giving us problems. Your brother in law said you needed to go to the airport but that he will collect it later during the day, which he did. You can check all your charges with him as he has your bill and all your receipts. Should you still have an issue with it after checking it, please feel free to contact me personally at dgm@bestwesternelomazhotel.com It is very unfortunate that you mention we wanted to charge you $2,000 for the TV. You broke our 55inch LG TV in your room during your altercation and we told you that the price to replace it is $1,000 at the LG retailer. We also gave you the option of going to buy it personally and bringing it to us that same day as the room was already booked by another guest. Having said that, we still allowed you to check out in order to not miss your flight without any replacement TV or money, but arranged with your family to bring the replacement Tv later. We also try to cater for a variety of guest, hence we have a chinese, continental and african menu. I sincerely aplogize if the items you requested was not available. I will look into this matter with the kitchen to prevent this matter from occurring again. The behavior of the securities are definitely completely unacceptable. I will definitely deal with the matter accordingly. Once again, we sincerely aplogise for not meeting/exceeding your expectations.

"Stay at Elomaz Asaba"

User 23/11/2019

It was a beautiful time as usual at the Best Western Plus Elomaz Hotels Asaba. Relatively the best of the Best Western brands in Nigeria. Environment safe and neat. Bed comfortable, large space and bathroom too. Food is considerate but can be improved. Staffs are lovely and efficient

"Great breakfast, excellent room and friendly staff"

ichukwu, Minna, Nigeria 10/10/2019

Excellent facilities and services. The rooms and reservations were okay. The breakfast was complementary and with lots of choice both local and continental. The gym need refurbishment .The pool is good .located in a good environment. Friendly staff. The facility seems old and still undergoing some sort of renovations

"good place to be"

User 10/10/2019

Highly recommeded for Business and holidays stay , the rooms are highly comfortable the staff very proffesional, and the rate reasonable. it also have constant power supply with good internal security

"Jones at Best Western Plus Elomaz Hotel Asaba"

User 26/07/2019

It is my choice hotel in all of the South East Nigeria. Indeed it is a true Best Western signature culture. It's a true home like to me. Trained staffs and efficient. Internet in order. Clean room, bedding very comfortable


User 09/04/2019

The room I stayed in was beautiful,I enjoyed my stay and the view from my room is wonderful ,good customer service,breakfast well organized,front desk very welcoming,miss Stella is very good,I enjoy every bit of my stay

"Wonderful "

omamuzoe, Asaba, Nigeria 07/04/2019

I have been here on several occasions. The hotel never ceases to deliver on quality. The staff were courteous. Food was great. The complimentary breakfast had a great spread. No complaints on service. The best hotel in Asaba by a mile!

"Excellent place to stay"

Inspire27867366860, Coventry, United Kingdom 19/03/2019

I have always enjoyed staying in Best Western because of the way the rooms and bathrooms are kept. The environment makes you feel you're at home and the staff always treat you with that inviting small, making you feel welcomed.

"One of the best hotels in Nigeria"

xto2015, Greater London, United Kingdom 06/03/2019

My experience in this hotel was awesome. customer service was very good, their breakfast buffer was a dream meal and rooms was so spacious providing you enough views around. This hotel made my visit to ASABA a very remarkable one though my stay was cut short as I was told PDP had booked the rooms the next day for their campaign.

"Great hotel"

177cliffordi, Richmond, Texas 26/01/2019

Since I have been visiting Nigeria, this is the best hotel I have stayed in. The hotel staff were nice and courteous, security was good and the free breakfast buffet was awesome. The room was nice and clean. It was home away from home. I would definitely recommend this hotel and I would definitely come back again whenever I am in town.

"My stay at Best Western Asaba"

User 24/12/2018

It was delightful time for me. The Hotel is a true representation of Best Western Hotels. It's a home, safe and peaceful. Staffs are well trained. Food excellent. Great internet service. I will always return

BestWestern Plu... E, Manager at Best Western Plus Elomaz Hotel, responded to this review
Dear Happiness25332620103, Thank you for your review. We hope to continually improve on our services in order to surpass your expectations as we look forward to your next visit. Thank you!


User 12/12/2018

The hotel is a really great hotel by itself, but the customer service is ridiculous, Stella a female front desk attendant, was just not helpful in basic needs, airconditioner was leaking, she promised to change the room, but ignore's u when u try to go remind her about the leaking room. Which made the room smell since the rug were sucked in water, not only that, when you call room service for anything, they either dnt show up, tell you most things on there menu, the dnt have or show up 3 hours later, after after u have fallen asleep. Custom service was an epic fail!!!

BestWestern Plu... E, Manager at Best Western Plus Elomaz Hotel, responded to this review
Dear Doris E, We sincerely regret the inconveniences experienced during your stay and appreciate your observations. Guest feedback like yours has helped us to improve on our service delivery and to offer better hospitality experience. We are hopeful that you consider to stay with us on your next visit to Asaba and see that we have improved positively on your complaints. kindly avails us your email to enable us contact you. Warm regards!

"Best western plus- Room with a view"

Christophernd, Lagos, Nigeria 13/04/2018

We took the Easter weekend break in Asaba and Best western plus was recommended by a friend. We found our digs comfortable,neat and tidy. The staff were courteous,cordial. We stayed on the 5th floor. view was amazing. The kids had fun daily at the pool(which is kept quite clean).Breakfast can be a bit of a chaos especially when the hotel has full guests staying. one could feel a bit let down with the choice of spread for buffet breakfast but overall, the best western plus did not diasppoint.

"Excellent stay at your hotel"

oghenekomea, benin, Nigeria 03/04/2018

the hotel is generally good and the staff are excellent ,the environment is well kept I wanna commend the house keepers they are doing a great Job.then management should check on d security men to ensure they are at there duty post.

BestWestern Plu... E, Guest Relations Manager at Best Western Plus Elomaz Hotel, responded to this review
Thank you Oghenekome for your review. We really appreciate your feedback. We have also taken note of your observation, and we are definitely going to improve on that.


M9990LTjohno, Nigeria 05/01/2018

my only compliant which is not any fault of the hotel management is that i can't get rooms in the hotel when i want due to it been fully occupied. but in general ,the experience was nice and comfortable

BestWestern Plu... E, Director of Sales at Best Western Plus Elomaz Hotel, responded to this review
Thank you mr John for finding time to review. in this case, its advisable you make your booking/reservation ahead of time before your arrival through our reservations portals. Best regards!


T1379MYpaula, Abuja, Nigeria 04/01/2018

The Hotel is generally good and the staff from entrance to stay are professional. The Management should check the activities of the Security Men and ensure they are at their duty post and not helping guest with luggage as that is for another staff. They should also see how to improve on the items on breakfast buffet.


oghenekomea, benin, Nigeria 01/01/2018

nice place to be with once family to have fun,which to visit again with my family .hope to tell my friends to try visit so they experience what i experienced during my stay at your hotel pls keep the good work on

"Excellent Stay"

eroo2017, Asaba, Nigeria 06/12/2017

Right from check-in to check-out, the hotel was really on top of its game. Great eye for details. The complimentary breakfast had lots of options, and it was really nice. During the weekend, there was a live band at the pool side which thrilled the guests and visitors alike. i really enjoyed my stay.

"Nice and Comfortable Hotel"

Pulkit K, Mumbai, India 20/11/2017

I stayed in this Hotel twice in a week. The first time I stayed in the Standard room and the second time in the Deluxe room. During my travel to the Eastern part of Nigeria and to some of the bigger cities than Asaba, this is the best hotel that I have stayed in. The staff is good and always ready to help. The breakfast layout is good and you can start your day with a heavy breakfast especially when you are not sure about having the Lunch. The dinner Buffet also has a good spread and was well laid with a lot of variety including local Nigerian food. The linen in the room is pure white and the room is spic and span. The toilet is also very clean and there are the basic toiletries available. The bed was very comfortable and I enjoyed a great sleep on both occasions. The hotel is also very secure with a security personnel on each floor during the night. I would certainly recommend this hotel in Asaba. I don't think I need to try any other hotel in Asaba

"Very Decent Hotel"

User 13/11/2017

My stay at this Best Western hotel was very near perfect except for the WiFi. The rooms are very spacious and well furnished. There's a decent workstation where you can carry out all your work in the room. Although there's free Wi-Fi service in this hotel it wasn't very efficient as it kept logging me out or there wasn't any service in my room. A call to the IT guys wasn't answered. Breakfast was great with a great selection of national dishes. The omelette was very nice as well. They also got fresh juice. Overall I was impressed with this facility in Asaba and I'd definitely be using it again very soon.

"As good as it gets "

User 29/10/2017

This is the best hotel in town. Staff attentive and friendly. Rooms well kept and air conditioning works!! Great pool area. Restaurant and food choices very Nigerian. Stick to what you're stomach is used too.

"Why I was treated like a prostitute!!"

chawntini, Toronto, Canada 16/10/2017

My Husband and I stayed at this hotel for only one night (Thank God) We booked our reservation online previous to checking in. Upon arrival, we were told no rooms where available. After Speaking with the Manager Thomas, we discovered, there was availability, but we were being exhorted. After some back and forth, they honored our original booking. The next morning at our all inclusive breakfast. We were told by our wait staff, only one of us can take advantage of the complementary breakfast. ( after we both ate) I questioned why?? Apparently The staff assumed I was his- call girl (OMG) We sent the bill to our room and deal with the front desk and the Manager Thomas again. The level at which the staff at this hotel attempted to was…was unbelievable DEAL WITH MANAGEMENT DIRECTLY!

"Excellent Service"

honcollinsb, Agbor, Nigeria 19/06/2017

Best Western Plus Elomaz Hotel is a home away from my home. The location is superb, connecting the two major routes in asaba, i.e benin - onitsha express way and nnebisi road. The nearness to airport is another good thing to mention. The room rate is cheap compare to what is obtainable in other properties of the same standard.

BestWestern Plu... E, Guest Relations Manager at Best Western Plus Elomaz Hotel, responded to this review
Dear Hon. Collins, Thank you for staying at Best Western Plus Elomaz Hotel Asaba. We sincerely appreciate your review and look forward to your next visit.

"Getting Worse.."

Geraldattila, Amsterdam, The Netherlands 05/05/2017

Was here last year...was just an above average review..Now it's way below average...but I'm sure 4 d locals must be sorta above average...Insects...Stains..out dated finishes..poor maintenance culture..Still friendly staff..just not efficient..

"Probably best hotel in Asaba."

AD_Ward9, Edinburgh. 05/05/2017

The hotel is probably the best hotel in Asaba. We have tried most of the others in this category in Asaba. Rooms are to European business standard, well furnished and clean. Staff are good,, trustworthy and really try. The hotel is secure. My husband is u-eebo (white, Scottish) and I had no security worries about him at the hotel - he drives himself in Nigeria and is keen eyed to spot security risks but during our three week stay he was more than happy with the hotel security. Wifi is very good and free: supports long video Skype calls. Mostly occupied by politicians, and their offspring, plus foreign visitors. Hotel has an OK gym, open 24/7, and a decent sized pool. Free parking alongside the hotel, within the secure compound. Tips and Gripes: 1. music on Friday night can be deafening, and can go onto midnight: to avoid it do not take rooms facing the pool. 2. restaurant door is covered in grime that Ajax or Jiff could remove in a few minutes - they simply use the wrong cleaner. Despite the appearance of the door, the restaurant is clean, and food hygiene was no problem there. 3. Book on the online Best Western site: it is a bit cheaper than in the hotel direct. Exchange rate is 304 Naira to 1 USD when Aboki rate is 410, so good rate, good deal. 4. If your room is not to full European standard, ask to move room: evidence of smoking burns in one or two rooms, whilst others are perfect. Rooms with a bath tend to be better than those with only a shower.


37irene, world wide 01/03/2017

The corridors were dirty. Room service trays lying in the passage for hours. Nice smell of fish? Bed linen was dirty. Had to have it changed. Bar menu a joke. Nothing available except beer mostly? Exotic joke of a drinks menu. Dinner the same. Breakfast menu amazing but only the basics available? This hotel gives their guests false impressions. I will not return. The only positive was that they responded to the dirty linen and corridors but they should have been clean in the he first place.

BestWestern Plu... E, Director of Sales at Best Western Plus Elomaz Hotel, responded to this review
Dear 37irene, We sincerely regret the inconveniences experienced during your stay and appreciate your observations. Guest feedback like yours has helped us to improve on our service delivery and to offer better hospitality experience. Moreover, we appreciate your positive concluding remarks as the issues you raised were attended to and it might interest you to know that your feedback has been included in our staff training/ property maintenance programmes. On the food and drinks, our Executive Chef and the F & B Manager have reviewed the menus to include more variety and to ensure adequate availability. We are hopeful that you consider to stay with us on your next visit to Asaba and see that we have improved positively on your complaints. kindly avails us your email to enable us contact you. Warm regards!

"Mr Nick"

User 01/02/2017

I'm from Australia and have been travelling to Nigeria for the past 3 years and the Best in Western Elomaz Asaba is comfortable, secure, good food, and all the comforts including a gym and pool but most of all a constant power supply and great air-conditioning. I recommend this hotel to any other Ozzy or kiwi maybe not the POM's. And a special thanks to Usman and his team at the bar and restaurant for a great stay and top service. Cheers

BestWestern Plu... E, Director of Sales at Best Western Plus Elomaz Hotel, responded to this review
Dear Mr. Nick, Thank you for staying at Best Western Plus Elomaz Hotel Asaba. We sincerely appreciate your review and look forward to your next visit.

"Highly Recommend"

User 22/12/2016

This is my first time in Asaba and I absolutely love it. The staff is very nice and welcoming, rooms are very clean, and it is very secure. The food manager Usman is a very nice guy and makes you feel right at home. Food is great and it is buffet. I highly recommend staying here. The only down side is that the wifi is not very good, which it is not really good anywhere in asaba.

BestWestern Plu... E, Director of Sales at Best Western Plus Elomaz Hotel, responded to this review
Dear Matthew M, Thank you for choosing Best Western Plus Elomaz Hotel. We sincerely appreciate your patronage and review. On the wifi, it's a general network issue but we are working on an upgrade. We look forward to your next visit. Thank you!

"First time in Assaba"

xiajiyan722, Shenyang, China 10/12/2016

It is the first time in ASSABA and stayed in best western plus elomaz hotel. It is safe and the Food manager USMAN is very friendly. The peper chicken soup, coconut rock and the pineapple are delicious...

BestWestern Plu... E, Director of Sales at Best Western Plus Elomaz Hotel, responded to this review
Dear Xiajiyan722, Thank you for choosing Best Western Plus Elomaz Hotel. We sincerely appreciate your patronage and review. We look forward to your next visit. Thank you!

"An Oasis in Asaba!"

User 02/12/2016

As a frequent traveller to Asaba from Europe I am always using the hotel. One great addition is the Friday Night pool buffet. This time this was organised by the F&B manager Usman. It has been excellently executed and the presentation would have rivalled any European standard. Usman was perfect in his setup and instructions to his team who performed very very well. Well done.

BestWestern Plu... E, Director of Sales at Best Western Plus Elomaz Hotel, responded to this review
Dear Asik123, Thank you for your review. We hope to continually improve on our services in order to surpass your expectations as we look forward to your next visit. Thank you!

"Excellent Western Hotel with a Plus!"

User 17/11/2016

Cozy, secured, elegant, excellent ambiance. The conference room is superb and the rooms are excellent. The place is centrally located. As a foreigner travelling in this side of Africa, this hotel is one of the best!

"Average at best."

Geraldattila, Amsterdam, The Netherlands 25/10/2016

Trying to be a 4 star..But we all it a 3 star ??...Mosquitoes..ants...coakroaches..power disruptions..Almost got slammed by the elevator door...Food was okay. GYM WAS GREAT. Staff was good. Hotel should pay more attention to detail. Pungent small 5th floor corridor thru out my stay. Water dint run on time some mornings. I hope this my criticism is taking as a constructive one. Hotel has the potential to be greater ...but attn has to be paid to details. Paid for an executive suite..yet complimentary breakfast was only for one person. Seriously. Location was good close to the airport and within the GRA. Felt safe.

"New and centrally located"

User 20/09/2016

Had business at Onitsha. Choose this hotel for its closeness to the Asaba Airport. It's clean and new. About a year old. However, compared to its Lagos branch, service here is too poor. Workers here lack the hospitality and warmth. An indifferent attitude to customers. Maybe because they are new workers.

"Great Accommodation in Asaba!"

Freeman G, Nice 07/09/2016

Before Best Western Plus Elomaz was opened in 2015, the most decent hotel in Asaba was Grand Hotel. However, BWP Elomaz is the new 'kid on the block' with fantastic rates, offering an alternative to Grand Hotel, with decent rooms that guarantee comfort now associated with the Best Western Plus brand in Nigeria. Rates are unbeatable in Asaba for the class of accommodation offered...real value for money! They need to vastly improve on the menus though....a let-down...

BestWestern Plu... E, Director of Sales at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Dear Freeman G, Thank you for your candid review. We appreciate your stay with us and we will continue to surprise and surpass your expectation with best services. Thank you!

"Good customer service and well maintained hotel "

Asake-OKin, Lagos State, Nigeria 22/08/2016

Good customer service. Clean and well maintained hotel( they had eyes for smallest of details) They have a weighing scale in each room The only area of improvement I saw was - their bread roll wasn't fresh

BestWestern Plu... E, Director of Sales at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Dear Asake-Okin, Thank you for taking out time to write a review. We appreciate your patronage and hope ypu enjoyed your stay as we look forward to your next visit. Thank you!


sam m, Lagos, Nigeria 17/08/2016

Am not normally in the habit of encore reviews for same facility, but having stayed here over 15 times and observed the steady slipping, this becomes inevitable. Ok, I earlier branded this as one of the best (if not the best) in Asaba but am now somewhat doubtful of this rating, what with these observed flaws: 1. Appalling peeling corridor walls (4th floor) 2. Faulty card keys, now replaced with manual keys (4th floor) 3. Sloppy service by IT room (operator vanished & forgot to turn on cable channels) While sleep quality remain commendable as well as meals, BW must attend to the aforementioned, and other flaws to remain in our hearts. Nice deal, but slipping!!!

BestWestern Plu... E, Director of Sales at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Dear Sam M, Thank you for taking out time to write a review. However, on the issues you raised concerning; 1. the peeling corridor walls (4th Floor), the reality is that we were undergoing a routine grouting and maintenance work hence your observation. Secondly, on the faulty key cards and sloppy service by IT room, we sincerely apologize for the inconveniences. The good news is that the key card issue has been rectified and we appreciate your patronage as we look forward to your next visit. Thanks.

"Friendly staff"

User 01/07/2016

The room was clean and tidy. The staff was very friendly and ever willing to help out. Its a lovely place to stay for everything. The breakfast buffet was simple and tasty. However Friday was lovely as the dinner buffet is well attended by both the internal and external guests.

BestWestern Plu... E, Director of Sales at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Dear Osayomore O, Thank you for taking time to write a review. We really appreciate your patronage and candid review. we look forward to your next visit. Thank you!

"Good place to stay"

Ugochukwu M, Port Harcourt, Nigeria 23/06/2016

The hotel environment is quite clean, the structures and landscape look well maintained. The breakfast quality is also very good with a handful of varieties. Front desk staff are very professional with their duties and are very courteous.

BestWestern Plu... E, Director of Sales at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Dear Mr. Ugochukwu, Thank you for taking your time to drop a review. We appreciate your candid review and assure you of keeping to high standard of International best practices and professionalism.

"Nice standard - super service"

Kasper965, Oslo, Norway 25/05/2016

All you need traveling on business. calm and nice - food fine and room very clean. Close to city and the airport. Gym with a ok standard. Room service was excellent and fast. Easy check out and transportation.

BestWestern Plu... E, Director of Sales at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Dear Kasper, We are happy for you candid review and firmly reassures you of keeping to the hospitality best practices. Thank you!

"Nice hotel but staff need hospitality training"

bimanimi, Lagos 21/04/2016

Lovely hotel but alot of the staff are unprofessional and almost rude when you're a young unmarried female. A 5 star hoteh for asaba standards but I'll rate it 3 stars on a global scale due to most of the staff.

BestWestern Plu... E, Director of Sales at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Dear Bimanimi, Thank you for taking out time to write a review. we sincerely regret the unfortunate experience, we hope that your next stay with us, you will experience a better and professional customer service. Thank you!

"Magnificent clean room, Great spa, top notch Service n Friendly staff"

Sylvia M, Nairobi, Kenya 13/04/2016

I did not know what to expect in the town being a foreigner in town having travelled for business & pleasure. The rooms are spacious, clean with all the necessary items. The TV was massive and I enjoyed the prompt response by the front desk for any queries I had. The view of the town from the balcony was great. I loved the service of the spa and the lady in charge Amaka was a gem. Relaxing by the pool was awesome too. Entertainment spots are not so far from the hotel making it very easy to tour around. I would highly recommend the hotel and look forward to going back, Ohh n not forgetting the food! It was great and of generous portions !!

BestWestern Plu... E, Director of Sales at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Dear Sylvia, Thank you for your magnificent review. We firmly reassures you of keeping to the international best practices. Thank you!

"Visit the Alanza"

ColmV, Johannesburg, South Africa 03/04/2016

Pleasantly surprised, a hotel in Asaba that was OK. IT IS AN INTERNATIONAL hotel, with Nigerian standards. The room was clean the lobby sparse but clean. The breakfast ok. The WiFi free and working. I was pleasantly welcomed. There did not seem to be a back up generator as when the Nigerian power failed I had to walk the stairs, not good in the March heat.

BestWestern Plu... E, Director of Sales at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Dear ColmV, We are happy that you took out time to write us a review. We have a functional back up generator, however the incident should be seen as an isolated incident and we sincerely regret the inconvenience. We look forward to your next visit. Thank you!

"Excellent for the price, but only serves Nigerian cuisine "

Hussein1586, Lagos State, Nigeria 08/03/2016

Excellent for the price, but only serves Nigerian cuisine. I wish they had intercontinental food. The rooms were clean and very nice. The place is secure and the staff there are very nice. I have enjoyed the stay but didn't enjoy the food. That is all.


sam m, Lagos, Nigeria 19/02/2016

Stayed few nights this week here while on business in the Delta state capital. Recently built/commissioned, this is easily one of the best in Asaba and boasts of functional facilities. Average sized swimming pool (outdoor) and barbeque spot, gymnasium, meeting rooms are amongst the facilities not available in some older hotels in town. The average room is spacious and assures good sleep quality. However the floor tiling work in my 4th floor room was poorly set out. Breakfast and dinner are buffet and their offering is fair enough. The in-room WiFi was not strong enough though complimentary. Parking could be challenging if a major event is hosted here with many vehicles. Now let's see you guys keep up and maintain this resort. Nice deal. *[Not able to attach my 14 photos, would send them separately to go with this review]

"I was thrilled"

User 10/11/2015

The experience was awesome. Never knew I could be such thrilled by the reception. I'm definitely coming back. From the point of check-in where I met some friendly chaps, though I don't know if it is because I was smiling all through, to everybody who was willing to assist. Imagine a guy at the reception always willing to get to my assistance.

BestWestern Plu... E, Manager at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Hi Ezeh U, Thank you for staying with us at BEST WESTERN PLUS Elomaz Hotel, Asaba and for taking time to review our service and facilities. We are pleased that you have a good experience. We appreciate your stay with us and we are looking forward to seeing you soon.

"Are you checking out Sir?"

jayz P, California 30/10/2015

Newly built hotel and stands out as the best hotel accommodation in Asaba.Though the hotel bears an international name its services at the reception and restaurant are so poor you would want to throw up. The GSA chase after you every morning and afternoon and ask you "Are you checking out Sir"? Its so embarrassing that such an 'international' hotel ask such question.They should have a better way of 'checking out' guests.Sometimes they call your room to ask you the same silly question over and over again. At the restaurant, there are restaurant 'Guards' watching you as you eat a free breakfast should your room mate of wife or girlfriend taste your breakfast, you will be asked to pay N3000($15). Just make sure your guest or wife does not drink water or tea while eating breakfast. This hotel is not family friendly as you cannot afford to pay N3000 each for a breakfast for a family of 4 each morning for 1 week or for as long as you stay The hot water temperature can get upto 100 degrees C and you can get burnt if you are not aware. The WIFI is fast though and it is free!

"Nice hotel in Asaba.......even the best in Delta"

whycindy09, London, United Kingdom 08/10/2015

stayed here twice (5th floor) and was never disappointed about the quality of guest facilities present in the hotel (two service elevator, enough space for parking, very spacious room with 49inch smart TV,) and the ever responding staff of the hotel. the Friday barbeque night at the hotel poolside is just the best with varieties of food and fruit on their buffet, the fish barbeque and the nice music from the live band. another plus to this hotel is the Wi-Fi, which happens to be free and is superfast. Security within this hotel is very good as you need your room key card to operate the guest room lobby doors. overall the price is just too affordable for the service and the quality of the hotel rooms

"Pleasantly suprised"

elna421, Lagos, Nigeria 08/10/2015

I landed in Asaba on business for the first time and was taken to this hotel by the taxi driver. It was apparently the newest hotel in town. Took us about 8 mins to get there from the airport and upon my arrival, I was really pleasantly surprised. The reception was beautiful and the place is very well kept. Check in took a little longer than expected but can be excused as we were about 10 people that came from the airport and needed rooms. I was even more surprised when I heard my room will cost me N15,000 and it included buffet breakfast. I expected a small, dodgy room but instead the room was big and well maintained. Staff were friendly and I enjoyed their Friday BBQ night and Live band. I will definitely return to this hotel but will make sure to make a reservation next time instead of waiting for a room.

"Hated the experience "

marionixoxo, Asaba, Nigeria 03/10/2015

I booked Room 412 for 2 nights . Apart form the noise at d pool side, on my second day at the hotel I was on my computer, when my room door was suddenly opened from outside and a lady walked in with a door man claiming she was given d room at d reception. No one deemed it fit to apologize for the grave error , even after I complained. The fair receptionist was so full of herself

BestWestern Plu... E, Guest Relations Manager at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Hi Marionixoxo, Thank you for staying with us at BEST WESTERN PLUS Elomaz Hotel, Asaba and for taking time to review our service and facilities. We sincerely apologize for the mishap you have experienced. Be rest assured that the issue will be addressed and rectified and will definitely not occur again. We hope that the issue will not deter you from patronizing us again and proving to you that our service has improved kindly forward your email address to info@bestwesternelomazhotel.com in order for us to communicate with you directly. We appreciate your stay with us and we are looking forward to seeing you soon

"Nice hotel that require improvement in the service"

TraavelGeek, Bengaluru (Bangalore), India 28/09/2015

It seems this is a newly opened hotel in a small city of Asaba. The hotel is very good and deserves to be called a 'star' hotel in a small city. It has a nice entrance with ample car parking. The reception area is very well designed. The front desk staff are under trained and they do not know what to do when a situation arises. We as a group had an issue with our check-ins and it reached a level of frustration for us. We had a long drive from Calabar to Asaba that made me tired as well caused some sort of body pain. I requested them to complete the check-in fast and allocate at least one room for me. They had some issue with the payment that was already made but not reflecting. I offered them to swipe my credit card as security but they were unmoved. Eventually, after a lot of argument they allocated a room to me which took almost 45 minutes and a lot of frustration. My colleague still had to wait little longer for the second room. The room was very good and well designed. It was quite spacious as well with a very big TV. The bed was nicely decorated and extremely comfortable to sleep. The balcony was pleasing. The biggest aspect of the room was natural light and ventilation, these are the two things usually on the wrong side even with a good hotel. I barely needed to switch on the lights during day time. The bathroom was quite small compared to the size of room but it had everything that you need. You require a little adjustment. After staying in the previous two hotels, it was surprising to see this hotel having two elevators. However, the elevator program was faulty and it will stop at any floor while taking other guests on the top floor even if you have pressed a down button. The staff is not well and properly trained and at times they become clueless and unresponsive. They have kept powerful A/c at the reception and hallways as that makes the whole place chilling. The hotel does not have central air conditioning and water heating, hence, each room has a separate split A/c and a bathroom geyser. This is a bit unusual for such a big property. The hotel is very well maintained and kept clean from all the angles. Housekeeping is quite good. There is an additional level of security at the hall while you enter the room passage. You are required to tag your room card to open the room passage door, it is a good thing. Nigeria is famous for girls knocking your door in the night irrespective of the type of hotel you are staying with. My colleague had a couple knocking hard at 4 am in her room, don't know how they got in with such tight security in place. May be, the management is still in learning phase, since the hotel is new and first of such kind in Asaba. However, the noticeable thing was staff being workaholic and enthusiastic to accommodate your needs, which is quite unusual in Nigeria. I hope they maintain this level at least if they can't improve. The Internet worked like a Gem, again very unusual as per Nigerian hotel standard. The speed of Internet was good too and I could stream the movie on my iPad though with intermittent pause of buffering. But I would take it any day. The pool is clean and well maintained. They have poolside open music during holidays, you can also order food there and eat. This goes on for a bit longer and that is a quite disturbing especially if you room is facing the swimming pool. My room was quite far from the swimming pool but facing it and I still had noise coming to my room till 11 pm. Just imagine, what would happen if you room is near the pool. The restaurant staff is well accommodating to your special food needs that is a big plus for people like me who are vegetarian. The chef will personally check with you if you enjoyed the food. As usual, expect 45-min to an hour for the food delivery. The breakfast was good and with many varieties. I would advise to go for the breakfast a bit early, say no later than 8 am to avoid first timers attacking the buffet counters and pushing you to fill their plates 150% of the capacity and then rushing to grab a table. Don't be surprised if you find females at the breakfast table in their bathrobe. May be, the latest fashion or show-off trend in Nigeria :) The restaurant is very small and they have tried to accommodate more number of tables than usually it should. This creates a mess when you are late for the breakfast and place is crowded. Chairs are hitting in all the corners and the whole place turns into a fish market. When I was there the hotel had a promotional offer of just 15,000 Naira ($75) per day including breakfast due to holidays. It is considered quite cheap in Nigeria where the hotels are usually expensive. This brought-in lot of crowd with some being not well trained or aware about hotel etiquettes. This made the hotel and pool quite messy with lot of shouting going all around. With some sort of training to the staff and continuous improvement this hotel can surely get 5-star rating and good review on tripadvisor. I would be happy to stay here again during my next visit.

BestWestern Plu... E, Manager at BEST WESTERN PLUS Elomaz Hotel, responded to this review
Hi Traavel Geek, Thank you for staying with us at BEST WESTERN PLUS Elomaz Hotel, Asaba and for taking time to review our services and facilities. We sincerely appreciate your honest review. All your issues of concern is currently being addressed and we are striving continuously to improve the quality of our services. Kindly forward to us your email address to enable us communicate with you directly. On behalf of the management and staff we say thank you for staying with us and look forward to seeing you soon

"my wife and I had a memorable stay at the Best Western Plus Elomaz Hotel Asaba, the services was excellent."

User 15/08/2015

on our arrival the porters took our luggage and we were ushered into the lush reception by friendly staff who seemed to be greeting us at every minute of the day, it was fun and memorable. the services was so good that my wife said that this was the first time Asaba got it right in its hospitality.

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