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BEST WESTERN Plus Eastgate Inn & Suites,  Wichita

4.5/5  - basé sur 359 notations.
8300 E Kellogg, 67207-1814, Wichita, United States - Voir la carte
+1 316 682 3000 +1 316 682 1300

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Coffre-fort
    Coffre-fort
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 359 avis de voyageur
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Bienvenue au BEST WESTERN PLUS Eastgate Inn & Suites !Le BEST WESTERN PLUS Eastgate Inn & Suites est un hôtel primé qui fait partie des mieux notés et des plus récents de Wichita. Entièrement non fumeur, cet hôtel bénéficie d'une situation idéale à East Wichita, près de nombreux et excellents restaurants, lieux de divertissement et centres commerciaux de Wichita. Grâce à son accès facile à l'I-35, il représente l'escale idéale pour les voyageurs qui passent par le Kansas. Vous assistez à un congrès au centre Century II Convention ou à un concert à l'Intrust Bank Arena ? Vous ne séjournerez qu'à quelques minutes seulement du centre-ville et des lieux de divertissement de la vieille ville. Célèbre pour être la « capitale aérienne du monde », les clients d'affaires apprécieront de séjourner à proximité de l'entreprise Flight Safety International, du constructeur aéronautique Hawker Beechcraft et de la base aérienne de l'Air Force McConnell. Vous découvrirez le meilleur en matière de service clients et profiterez d'un hébergement de qualité lors de votre visite à Wichita. Les chambres et suites agréablement aménagées sont dotées de lits avec matelas à plateau-coussin, d'une télévision à écran LCD, de l'accès Internet gratuit, et vous bénéficierez d'un délicieux petit déjeuner complet chaud, le tout pour un excellent rapport qualité-prix ! Les clients pourront profiter de notre piscine intérieure à l'eau cristalline et se détendre dans notre bain bouillonnant. L'hôtel dispose également d'un centre de fitness et de centres d'affaires bien équipés ainsi que d'une blanchisserie réservée aux clients de l'hôtel. Le BEST WESTERN PLUS Eastgate Inn & Suites dessert non seulement Wichita, mais également les villes d'Andover, Augusta et Derby à proximité ! Les nombreux centres médicaux et les hôpitaux Via Christi et Wesley sont à une courte distance en voiture, à l'instar des attractions locales comme la sculpture Keeper of the Plains et les musées Exploration Place, Old Cowtown et celui des Trésors du Monde. Réservez dès aujourd'hui et profitez de tout ce que notre hôtel et la ville de Wichita ont à vous offrir ! Passez un excellent séjour !

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Chambre 1
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Avis de nos clients


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Basé sur l'avis de 359 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
215
Très bon
 
106
Moyen
 
26
Médiocre
 
8
Horrible
 
4
En couple En couple 113
En famille En famille 116
Escapade entre amis Escapade entre amis 19
Professionnel Professionnel 70
Voyage solo Voyage solo 25
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
BEST WESTERN Plus Eastgate Inn & Suites,Wichita
  • 5
    « The best Bestwestern stay ever!!! »

    So friendly and accommodating. Offered to take my luggage out to my car. Breakfast lady offered to make my waffle or any thing else I needed. This is by far the best Bw I have ever experienced.i will definitely be back when I travel through this area.

    4
    « Nice property in Wichita »

    This hotel is convenient to the major arteries on the south and east of the city. It is clean and has the standard BW breakfast. The staff was efficient Anna beer helpful. My stay was great and I would recommend this place.

    5
    « Great hotel for family event »

    This hotel was the perfect choice for a block of rooms for my son's wedding in Wichita. We were given a great rate on rooms, and the staff was very accommodating to our needs during our stay. Our whole family was booked with rooms near each other, and we were able to check in early, as each member of the family arrived. The breakfast selection was really good, and the staff made sure that the breakfast was kept hot and fresh, even as we all came in to the breakfast room late. The rooms are very clean and spacious, with mini-fridges in the room. Internet access was good and there is also a business center available for printing needs. The indoor pool and hot tub were very nice, as well as a nice fitness room. The hotel is located right near a main highway in town, so we were never far from our destination. I will definitely book this hotel again the next time I visit our new family in Wichita!

    5
    « Nice hotel, even nicer staff »

    We stayed here recently for a family wedding. Our extended family had a block of rooms, and we were probably about 30 people total. The rooms were clean and comfortable, but what really gave me a high opinion of the place was how nicely the staff treated us. Especially nice was that on Sunday morning, although breakfast officially ended at 9AM, they kept bringing food out as our party kept straggling in. I've been in many hotels, where the minute the witching our hit, there wasn't a crumb to be found, and the lights went off. (The only saving grace with the stingy hotels, is that usually the food is not something you'd go out of your way for anyway) But the food here was very good; scrambled eggs, sausage, potatoes, biscuits & gravy, waffles, etc. The extra time they gave us for breakfast was wonderful, as many of us had to leave for the airport by 10, and there wouldn't have been time to get everyone somewhere else for breakfast. Their hospitality was very much appreciated!

    5
    « Hotel Review »

    The hotel was nice, clean and had all the emenities I needed-internet, pool and hot tub. The breakfast was excellent and better than any other hotel I have ever stayed in. Staff, the room, the bed, and just everything was excellent! I will always stay at this hotel. I would highly recommend this hotel to everyone.

    5
    « Recommended »

    Very nice, big, clean room. Staff very pleasant and gave us a great recommendation for where to have dinner. We just needed a place to our head at night and this was perfect. Breakfast in the morning was excellent.

    5
    « Great hotel »

    The staff was very accommodating as we arrived at 11 am way before check in time. They were able to get us a room early. The back side rooms were very quiet and quite new feeling. Parking was good and well lit. Even found a $100 in the parking lot! Would stay again and look for more money.

    4
    « Nice place »

    We got there after check in and still had to wait for our room otherwise it would have gotten a 5. The room was nice. The breakfast was actually ready early. We went in about 5:45 to get coffee and the food was ready. I like that because then I can get on the road even earlier. This is the second time we have stayed at this motel and I will stay at this place again.

    5
    « The very best BEST WESTERN »

    Everything about the motel is great and a very special person there is Judy. Judy goes out of her way to ensure we have a great stay. All of our activity is on the west side of Wichita but the drive back and forth to this motel is worth every mile of he way. The accomodations and the cleanliness of the motel is the best we have been to;

    2
    « Handicapped Room not usable by handicapped person »

    The bed top is at least 30 inches from the floor. The side wall of the bathtub is at least 24 inches tall and their is not a slide in seat available. The hotel itself is fine. Nice decor, nice breakfast, nice staff. Clean and presentable.

  • 5
    « Amazing service »

    Very comfortable stay. No issues. Excellent service. Every time a request was fulfilled. I couldn't be more pleased. The pool was just the right temperature for me. I do wish it didn't cost quite so much, with tax, etc it was over $100/night.

    5
    « Great Value »

    This is the second time we have stayed at this hotel in the last year. This time we booked a suite which was spacious and very clean. The free breakfast is a great value and saved us over a $100 during our 5 day stay. The manager and staff are very courteous and pleasant. The location is very convenient to McConnell Air Force base and numerous restaurants and stores. We will stay here again the next time we visit our Air Force daughter.

    5
    « Excellent staff - really helpful - great handicap room »

    Visiting my parents (94, 93) in July, power goes out. Had to move to some place w AC at 9 p.m. Judy, Brenda, Mitch & Sonni could not have been more helpful. They had a handicap room cooling down for us when we arrived. Gave us razor, tooth brushes etc. All things we forgot in our hasty departure. High recommend them. Wheel chair accessible nice room.

    4
    « Very Nice »

    This hotel was very nice from the first impression to check out process. Clean lobby, clean room and clean hallways. Staff was awesome, helpful about the area and friendly. Breakfast was hot and good. Location of hotel is easy to get too and easy access to sights of the town. Will stay again if in town.

    4
    « A good solid hotel »

    Some times you just want a good night's sleep and are willing to pay for the privilege. At $125 a night including tax I got just that. and no more. The breakfast was abysmal, but then most hotels these days have an abysmal microwave/ prepackaged/ 100% high fructose corn syrup GMO filled carbohydrate rich breakfast. Check in and check out were efficient and friendly enough, but I really felt that I paid over $40 just for the Best Western name.

    5
    « Family Reunion »

    Great place to stay for our family reunion. Nice but affordable. Judy at the front desk was extremely helpful in coordinating the arrival of our various family members. She made this a great stay. We'll be back next year.

    5
    « Best Western, Witchita »

    A very clean and comfortable hotel. Close to the expressway and dining facilities. The staff was very helpful and the services were good. People were very friendly and considerate. The information about the area was helpful We definitely would stay there again when traveling that way.

    3
    « Meh »

    The hotel wasn't great, but it wasn't terrible either. I'd stay somewhere else in the future if I'm going to be in the Wichita area--especially for the price we paid for this hotel. The clerk was far too chatty about a guest's absurd phone call asking her to bring breakfast up the room when I was trying to check out. The room was stuffy and had a smell that was unpleasant, but we couldn't figure out what it was. The floor had a different smell that seemed odd. Breakfast was average. The hotel is in a somewhat isolated area near abandoned or out of business buildings.

    1
    « A wet experience »

    Check in was a mess. Traveling with 3 other persons, I had booked a suite to take advantage of the fold down sofa bed. The hotel had called me earlier that same morning to discuss my suite location, so I knew that they had the correct reservation. When we arrived the desk clerk assigned me a standard two bed room. When I produced my printed reservation, all of a sudden she found the correct information and put us in a suite room. It was a rainy day. After an hour or so the smoke alarm in our room went off. It seems that water leaking into it from a roof leak set it off. They quickly moved us to another suite. When I lay down on the bed to read.... the bed was wet. Yep. Another roof leak. We were moved again into a third suite that was dry but had a broken strut on the sofa bed which caused the bed to sag. Too much trouble to report and move again. And this is supposed to be a Best Western Plus hotel. To be fair, after three moves, they discounted my room $50.00 for one night. Big deal. If you are traveling to Wichita, there are plenty of nice hotels in the area. Don't take a chance of a rain storm... pick another location.

    2
    « Smoking on non-smoking floor »

    I was extremely dissatisfied with the smoking that occurred on the same floor as our non-smoking room. The room circulated throughout the floor of other non-smoking rooms. My wife and I were so anxious to get out of this hotel as soon as possible.

  • 5
    « Great stay and reasonable rate »

    We really enjoyed our one night stay at this Best Western Plus hotel in Wichita. It is a quality hotel with good staff and in a good location. Everything was as expected from this Plus hotel. The only thing that wasn't up to par was the waffle maker was broken!

    4
    « Comfortable bed, but isolated location »

    Comfortable bed and room, and an OK typical breakfast. Isolated location of hotel property - no restuarants within sight or walking distance, have to drive to get anywhere. Interent worked fine. Shower water pressure was on low side.

    4
    « clean but beds TOO FIRM »

    Both my husband and I ached today after sleeping on the very firm mattress. there were a large number of children with escorts staying at the hotel, and everyone seemed ok that they were playing in the lobby (chase and hide and seek) at nearly 11pm. staff was aware but didn't quiet them down until i called. staff was friendly, the hotel was very clean. we didn't get up early enough to take advantage of the breakfast.

    4
    « Nice hotel stay »

    Not much to say as I was very tired from driving all day. Hotel staff were truly helpful with my directions there and getting a decent meal to eat. Located just of Kellogg and near many eating places. For the money it was what I needed at the time. They go out of there way to make you feel at home.

    5
    « Clean, friendly & good breakfast »

    Staff is very friendly & helpful; we have stayed over a dozen nights at various times here and always have good experience. Easy access on & off of turnpike, and other major roads. Rooms are clean and great variety of breakfast items.

    5
    « Clean, quiet, good value »

    The room was nice and clean. The bed was comfortable. The bathroom was huge. Our room was very quiet. The hotel location is good - close to several restaurants. It is a great value. We would stay here again.

    5
    « New and clean hotel »

    The hotel was very nice and you can tell that the building itself is rather new. Everything was really clean and presentable in the room and breakfast area. This hotel has an indoor pool which is great considering the humidity in Wichita.

    4
    « The Plus is still there but there it has become smaller »

    A good solid Best Western with a great east side location. This has been one my go to places for quality but a couple of problem areas were apparent on our last visit. The WiFi was almost unusable but the front desk saved the day by finding a cable I could plug into our laptop. Hopefully an unusual occurrence because it has been fine on past visits. Rooms are well furnished with quality chairs and desks. Beds are quite comfortable and room is quiet. Stool lid was loose, one of my pet peeves and something you should not find at a quality hotel.

    5
    « Very clean, friendly staff, delightful pool and spa »

    A very clean attractive hotel with a friendly staff ready to help in any way. . The pool was refreshing with a bonus spa. A delicious breakfast in the morning. The bed was very comfortable and the bathroom was spacious.

    5
    « CONVENIENT,COURTEOUS, COMFORTABLE & CLEAN !!! »

    This was a very comfortable place to stay! Judy was a very helpful! She gave us great tips on where to shop and it is all very close. They offer a free breakfast that was hot, ready and good. They also offer a nice clean exercise room, pool and hot tub. Thank you for the pleasant stay.

  • 5
    « nice and clean »

    had a very nice stay- very friendly staff- will stay there again- pool area was nice- breakfast was good and plenty of options-it was very close to shopping and restaurants - the room was a good size and very well kept- it was quiet

    5
    « Exceptional Customer Service »

    Judy and Jan should be commenced for their exceptional customer service at the Best Western Eastgate in Wichita Ks. Both employees were available to answer any questions we had about the Wichita area. We were greeted by Jan at 3:40 am due to the Amtrak train schedule. Jan went out of her way to make sure our needs were met since the motel was sold out. I want to personally thank Jan for making us feel so welcome and making our arrival an extremely pleasant experience. Thank you !! David and Ethan from the Boston area.

    5
    « Rock Star of BW's »

    This was the best of the five Best Westerns we stayed at during our two week vacation. Clean room, quiet location, plenty of parking, comfortable beds, and friendly staff. This hotel really tries! I appreciated the little things like; clean floors, a bench to set my luggage on instead of the floor, book of hotel amenities and lots of counter space in the bathroom. The only hotel on this trip that was thoroughly clean!

    5
    « Best Bestwestern »

    I have stay here aprox every 2 weeks for the past year. Judy is always great and accommodating. The breakfast is awesomw for a quick bite. Room always clean and ready to go. I always recommend to friends and business associates to stay here when in Wichita. Tks Jason, Judy and Brenda.....

    5
    « Great Hotel »

    We stay here at least every other month, several days each stay. Easy access to main roads, close to restaurants and shopping. Great selection of breakfast items, including hot items, like biscuits, gravy, sausage & eggs. We may come & go several times during the day and have always been greeted with a smile You'll be glad you stayed here!

    4
    « GREAT VALUE FOR THE PRICE »

    This was my second trip to Wichita, so I decided to try a different hotel. Boy, am I glasd that I did. The rooms at this hotel are massive. That was fine with me since I always travel with lots of extra junk. The location is great. I was shocked to go to breakfast and find grits, a southern delicacy. I will definitely return.

    5
    « Unplanned Stop »

    Hotel was very clean, staff was friendly, rooms were comfortable, but this is pretty much expected from a Best Western, no problems at all. Liked the fact that it had easy access to the 54, made it easy to continue our trip home the next morning.

    4
    « Best Western Wichita »

    We were only looking for a place to sleep for a night on the road and wanted clean and quiet. The highway was just outside but the room was fairly quiet. The location was easy to access and the hotel was fairly new so we had a good stay. The breakfast room was decent and the food adequate.

    5
    « Enjoyed our stay »

    The motel overall appearance is clean and appealing. We arrived about an hour and a half before check in. Judy checked us in and we got a room immediately. She is friendly and very helpful. Our room was clean and comfortable with plenty of outlets for cell phones and laptops. The bed was comfortable. The a/c unit was quiet. The room had a fridge, microwave and coffee. The gentleman at the desk overnight was very pleasant. The breakfast was good. The lady taking care of breakfast and the breakfast area was friendly and attentive to everyone's need. The only small negative is getting off on the right street to get to the motel, but it gave us an opportunity to see what was around in the area.

    5
    « Friendly Staff »

    We enjoyed our stay at this Best Western! Very clean and comfortable. Judy at the front desk was friendly and helpful. Also the breakfast lady (can't remember her name) was nice and had a good breakfast. Thank you all! You do a great job.

  • 3
    « Not too overly impressed »

    This hotel has an opportunity to be a great stay. I believe we just stayed, on a Monday, on the wrong day. The desk in the room and the accompanying chair were comfortable and positioned correctly except there was no light so the desk was useless. The bathroom tub shower apparatus had been replaced in a rather hap-hazard way. We found a wash cloth from a previous guest still hanging on the curtain rod. The tissue paper roller had been repaired but with a roller that was too small for the holes in the dispenser so the paper kept falling on the floor.

    5
    « Great Stay »

    Had a great 4 day stay on business. Carpeting a little drab but otherwise a top notch hotel. Clean room, comfortable bed, attentive and friendly staff, good breakfast. Location was good with easy access to the main road. Good selection of eating establishments around. Very much worth the money.

    5
    « Wichita Best Western Plus Eastgate »

    Very nice, clean hotel with a friendly, helpful staff. Breakfast buffet had a nice variety to choose from. Hotel is centrally located near a number of good restaurants. Would definitely stay here again.

    4
    « in-room internet »

    in-room internet kept kicking my daughter off. would really have appreciated some gluten free options at breakfast beyond coffee and orange juice. hotel is very hard to get to if not familiar with the one way frontage roads

    3
    « Everything was wonderful except for the mattress »

    Pros: great staff, spacious rooms/bathrooms, clean, plenty of water pressure and hot water, nice room amenities (fridge, microwave), very quiet, easy access to/from I-35, good breakfast selection. For the price, this hotel is a good value. Con: the mattress! The mattress was so hard that neither my husband nor myself were able to sleep well. We tossed and turned most of the night and woke up tired and sore. If you like a rock-hard firm mattress, then this is a good place to stay.

    5
    « great »

    Everything worked, staff was great, breakfast was good. It was hard to figure out to get to the hotel. The side roads and crossing traffic took a little while to get used to. The only thing lacking with the breakfast was no hot chocolate. It was one of the better hotels we have stayed in throughout all of our vacations.

    5
    « pit stop »

    We were on our way back home and had been driving from San Antonio, TX and stopped for the night. Staff was very nice and helpful. Nice room to relax for the night. Bed was comfortable and breakfast was good.

    5
    « Super clean. »

    The outside of this place is a little deceiving.. It doesn't look so very new but the inside is lovely! I tend to judge motels by their cleanliness and this one was top-notch, including swept hallways. Bathroom was also larger than most with long counter space by sink. I would definitly recommend and stay when we go again to Wichita. Location is superb, close to shopping and right along the highway.

    4
    « Would stay again »

    It is a nice clean hotel. The staff is friendly and welcoming. Great location. I did not find it to be loud on the freeway side of the building as others had stated. The pool was intolerable absolutely freezing. The hot tub qas welcoming though. The breakfast was not the best but they had a decent selection and it's free so I can't really complain.

    5
    « Great service »

    Rooms were booked away from busy Kellogg and together as requested. Hotel was very quiet and breakfast was great with hot entrees as well as fresh fruit. Beds were very comfy as well. A good place to stay if you want quiet and comfort.

  • 5
    « Judy at the front desk was wonderful »

    Everyone was so pleasant and nice. The room was clean with an awesome flat screen TV. The breakfast bar had many selections and loved the sausage. I would recommend this hotel for anyone. Judy at the front desk was to pleasant with a great personality and always joyful.

    4
    « Easy checkin and super helpful staff »

    nice staff, comfortable room. I accidentally booked two rooms but manager took care of extra room charge the following week when contacted. He was very nice and prompt to return my call considering it was trip advisors website that told be to "rebook" on my first attempt.

    5
    « very friendly »

    Staff very friendly and helpful even at 10pm (our arrival time) we were very hungery and the desk clerk was very helpfull in refering 2 resturants that served a great hamberger at that time of night. We were just stopping for the night on our way to Oklahoma.

    5
    « Friendly Staff »

    For the money... it can't be beat! Service is great! Staff is all very friendly and helpful! Everything was very well cleaned. I stayed for 5 days and slept great every night. Only 1 minor complaint, The wifi kicks you off when your device goes to sleep, so you have to re-log back in a lot. Other than that, great value stay!

    5
    « Great price, great service, great brekfast »

    We stayed in this hotel on our way from Minneapolis, MN to Austin, TX. Very easy access from Hwy 35 and close to restaurants, gas stations, etc. My wife is in a wheelchair and we were upgraded to a suite so she could have more room to maneuver. The room was large and clean, and the king sized bed was perfect with lots of pillows and extra blankets. Service was stellar. Everyone was very helpful, especially Judy. The breakfast was fantastic with fresh eggs, sausage links, biscuits and gravy, potatoes, and waffles in addition to the normal continental breakfast items. Would stay here again anytime. Thank you to everyone who made our visit a blessing.

    5
    « THE place to stay in Wichita, KS »

    My third visit to this location: Excellent facility, pleasant, helpful staff, best price for value. This hotel has everything you need; it's quiet, easy to get to, near large variety of eating establishments, and shopping opportunities. Breakfast offerings are good, and varied - gravy has plenty of sausage in it. Judy at the front desk helped me load my wheelchair bound mother every day into the car. She helped me load mom, wheel chair and our many bags on checkout! I do not recommend anywhere else in Wichita.

    5
    « Christmas Trip »

    Very nice motel and stayed their on trip out and back to Ca. Desk clerk Judy was fantastic. She warned us about the bad weather. Roads were icy due to freezing rain. She suggested we might want to stay longer until weather conditions improved.

    5
    « Excellent Sevice »

    There was a woman that has made my check in and stay a relief. On this visit I walked in and I think her name is Linda, but she asked me how my day was I told her all I wants was a room because I was very sick. Linda took the time to take money out of her pocket and went to the machine and bout me some cold medicine and offered it to me. I accepted and within 20 minutes I was feeling much better. If that is against company policies to do that please don't get her in trouble or I wont come back. LOL but that meant a lot to me to have someone there that tried to make my stay relaxing and enjoyable. I have not found that at any other place that I have stayed. Now I always look forward to staying in Wichita. I usually stay at the Hilton In my business travels but now I will always make it a point to stay at this Hotel when coming to Wichita. Also I almost forgot. When I pulled up to the hotel I made my reservation while sitting in the parking lot on my company Concur. I went in and they didn't receive it yet but Linda and another young lady made it a point making calls to find that reservation fast. and for that I am grateful. I know your employees represents you and Linda and this young lady did a wonderful job. I would ask since I took the time to fill this survey out that you would please take the time to recognize these 2 employees. They really did go beyond what they were supposed to do and cared for their customers. I'm sure I'm not the only one that they treat this good. SO PLEASE REWARD THEM OR REGONIZE THEM!!!

    5
    « Five Star Quality »

    This hotel is at the top of our list. Best breakfast we have ever had and every employee went out of there way. We have stayed at a few five star hotels and this hotel was comparable. We would recommend this to everyone. The cleanliness, the kind employees were exceptional. Best of all was the food and service at breakfast. Clean, variety, and very fresh. Management is to be commended for its staff.

    5
    « Thumbs up »

    Stay here every time i'm in Wichita KS, i stay here over 15 nights a year. The staff is friendly and helpful, the place is clean and well taken care of. The room internet works great and they even have an ethernet jack available.

  • 4
    « Nice rooms and staff »

    Check in was smooth, rooms were clean and nice. Indoor pool was nice and warm and hot tub was hot.. Over all a very good stay. Breakfast was also a hit with the kids. Beds were comfortable and TVs were nice with a good picture. Close to many restaurants and shopping.

    5
    « Best Best Western Experience Yet! »

    We stayed 2 separate nights here as we were coming and going to/from Omaha around the Holidays. The service was great (go front desk-Judy!) and the stay was comfortable. I enjoyed the good size of the room, the king bed, and the soft pillows. The TV was great and the WiFi reliable and the hot breakfast was done well. I didn't take advantage of the indoor pool or workout equipment on this trip but those areas look great as well. Overall, highly recommended.

    5
    « Great Staff, Clean hotel »

    The property is clean and well-maintained, but the true appeal of this hotel is the awesome staff. Every employee we came into contact with was friendly and helpful. From the front desk to the breakfast crew to housekeeping, you couldn't ask for more pleasant, helpful people. The hotel is a little confusing to get to the first time, but once you figure it out it's not difficult at all!

    5
    « Very nice, well-informed and helpful staff »

    The staff at this motel were very friendly and helpful, especially Judy, who was on duty when we checked out. There was plenty of parking and brochures from several nearby restaurants that delivered. The staff was well-informed and helpful about choosing a place to order dinner on New Year's Eve.

    4
    « Overall, a good experience »

    Room and hallway decor may not be to your liking; it seems a little dated, not as contemporary as HIG or LaQ. But that's an individual thing and not really important. Staff was friendly and helpful. It snowed while we were there, and front desk person helped scrape and sweep the car windows of people checking out. Breakfast is good -- scrambled eggs, biscuits, sausage, gravy, dry cereal, toast, bagels, pastry, OJ, waffles. And the coffee, a regional brew, is outstanding. Room was clean and comfortable. TV remote seemed to have a mind of its own in changing channels and adjusting volume. It probably needed new batteries, but we were too lazy and staying for too short a time to worry about it. Facility is well-maintained. A cautionary note: the hotel is on the elevated frontage road on the north side of Kellogg. It's hard to see from a distance, and it's between a Super 8 and a Motel 6 that block the view. If you're not familiar with the area, and I am not, I'd suggest calling the front desk for specifics.

    3
    « christmas stay »

    I stayed one night, it was a nice place, it was fine the only complaint was that the room smelled possibly of stale smoke, I wasn't sure, it could have been a worse smell. I did not smell it until I was in the room and it was nowhere else in the building.

    5
    « Very Pleasant Stay »

    The hotel was well kept. The staff was very helpful and showed eagerness. Every possible resource was readily available due to its great location. I would definitely recommend this hotel for either business or leisure travel.

    5
    « Once again, a great stay! »

    We typically stay here when traveling to Wichita to visit our daughter at Wichita State University. It remains our favorite BW property in this area. The employees are wonderful, the rooms are great and the breakfasts are good. Judy, at the front desk, continues to show care and compassion for their guests, as well as everyone else that works there. I will still recommend this the best place to stay, close to the WSU campus.

    4
    « Customer service from management »

    I booked this hotel for the Garth Brooks concert my wife and I would attend on Dec. 5. It is close to Intrust Arena as well as several restaurants. Upon arrival at the property, we ran into a slight issue (more below), but checked in quickly and went to our room. The room was clean, had plenty of space, and the carpet/paint appear to have been updated in the last couple of years. All in all, a nice room for the money. Since the concert we attended was very late, we didn't have a chance to sample the other amenities of the hotel (pool, breakfast, etc.). Going back to the check-in, when we arrived I told the clerk I wanted to use a travel card Best Western had sent for $20 off the room rate (and had to be used by Dec. 15). The clerk informed me that she couldn't take a coupon because the hotel was fully booked (as I imagine most of the hotels were in the area, due to the concert). Not wanting to lose what might be the only available room around, I agreed to the rate without the $20 off. After checking out of the hotel, I contacted management to voice my displeasure about the issue. I don't have an issue with management not wanting to accept travel cards, but that policy should be made clear to the purchaser prior to purchase, which was not the case here. I'm pleased to say that Jason Madhu, the hotel's general manager, was very responsive to my issue. He informed me there was confusion by the clerk related to the difference between accepting travel cards and coupons. He agreed to make the issue right by having $20 posted to my credit card. I appreciate his attentiveness to customer service and speed at which he addressed the issue. If you are looking for a quality hotel for an affordable price to stay at in Wichita and near Instrust Arena, I recommend the Best Western Plus Eastgate Inn & Suites.

    4
    « Hidden Amenities »

    Every place in this motel was clean, everyone we encountered was friendly and helpful, and the hot breakfast was plentiful and nutritious. We had a logistic concern about where to leave our car during the day as we had met friends, stayed one night, and wanted to use only one car the next day. Judy, at the check in counter, encouraged us to sit and drink coffee in the reception area even though the breakfast buffet was closed and to leave one of the cars in their lot even though we were not going to be there another day. This was quite helpful to us. The price was right and we will stay there again when we return to Wichita. We did drive by the motel the first time but were able to make adjustments so that we returned to it without much difficulty.

  • 3
    « ok »

    The hotel was a decent value for the money and in a good location for our shopping trip, but the bed was harder than I would have liked and the water pressure in the shower was weak and took a while to get the shampoo out of our hair. Breakfast was ok as well.

    5
    « Eastgate stay »

    This property is well located and easy acess to food and main highways. The room was well kept and the room was always made up in a timely manner. A great place to stay when in Wichita. I would recommed this property to all who need a place to stay on the east side of town.

    5
    « Jan is Awesome and I want the world to know! »

    I want to recognize the front desk employee Jan who went above and beyond to accommodate my father and I during our cross country trip from Phoenix, AZ to Milwaukee, WI. Best Western Plus Wichita, KS was our midway point and we arrived late to be greeted by a welcoming and professional Jan. Since we were leaving at 5am, an hour before breakfast is normally served, Jan made the effort to prepare some breakfast items in advance just for our early departure. Her customer service and accommodation for us was greatly appreciated and I wish her nothing but the best in the future. She is a wonderful human being and a great employee for Best Western Plus! Thanks again Jan!

    4
    « Clean, but work on the breakfast. »

    Easy access, good location and very clean. Our stay was only for one night, but the inside of the building was very clean. Loved the big bathroom too. Bed was a little hard, but we made it through the night. Breakfast was okay...except for the sausages and biscuits. Sausage wasn't even luke warm at best...some of the biscuits were hard as a rock. I would stay again, but may eat out for breakfast.

    4
    « Best Western off Kellogg in Wichita »

    Overall cleanliness of the hotel was very good. Indoor pool and Jacuzzi is well maintained. Fitness center isn't bad but could use an updated treadmill. At other BW's they have had more options when it comes to beverages (water in the lobby and different flavored creamers), this one did not. Easy access on and off of Kellogg.

    5
    « This place was a treat »

    Love Judy and I love this place, the pool was nice looking but did not use. Beds are nice rooms are clean and nice. Just to let everyone know I have stayed in all the Best Westerns in Wichita and this is the best one to stay at.

    1
    « Management will penny and dime you »

    As I got closer to the hotel I was a bit worried. There is a VERY busy interstate and vacant buildings around. It is next to a Motel 6 and a Super 8, which fit the "feel" a bit better. I will give the long-version of my issue with management so they don't reply with something made up.. I booked my room through Priceline. I opened the door, saw it was one king bed, turned around if kindly asked the front desk if she could switch it. She told me they could not, but I could call Priceline and they could. I did as I was told and was put on hold while Priceline called the front desk. They came back to the line and said the hotel was at less than 50% capacity, but the manager refused to change my room type because I had already dirtied the room. I asked if it was fully the hotel's decision at this point and she said yes. I went up to the front desk and asked that she get the manager on the phone. I spoke with Jason Madhu, the General Manager, and explained I literally stepped in the room and had not touched a single thing- not used the toilet, sink, hadn't even sat on the bed. He told me he could charge me a housecleaning fee and switch the room. He also offered that I could cancel the room, but I would need to contact Priceline, which he and I both knew was against their policy. In the end I asked if I could book a second room and they quoted me $96, which was $40 over any online site. As for the hotel building itself, there is a lot of road noise due to the cheap, thin windows, but it is decently acquainted and updated.

    4
    « Glad I chose this hotel. »

    The price was good. Breakfast was good. Internet was fast. Felt safe there. It was clean and well kept. Pool and hot tub were awesome. All the staff was friendly and nice. It was very quite at night, had no problem getting to sleep. The outside was well lit up and safe. Check in and out was a breeze.

    4
    « Nice Stay »

    My boyfriend, his sister and her husband recently stayed here for a trip in Wichita. The hotel was clean and was pretty modern. Staff was very friendly and we had no issues checking in. Breakfast was okay, I would recommend getting there earlier than we did, but we wanted to sleep in so what can you do? The only complaint I would maybe have is that the check-in staff was not too up on what was going on in the city. Had some idea, but not a very hip crowd. Which is fine it is always nice to hear what the local people are doing. Overall a very nice stay and I would stay here again if I find myself back in Wichita.

    4
    « Grandkids Trip »

    Hi, Best Western The reservation over the phone was easy and quick. The hotel in Wichita was great. the facility and staff were great. The best thing was the late check out, that allowed more comfortable extended time with our grand children. Again, thank you Best Western Eastgate Inn & Suites, Wichita. Elvin Kenrick

  • 5
    « Home emergency prompts excellent stay at BW »

    We were forced from our home due to an emergency in our home. I called this BW ( it was only a short drive away) to make a reservation. The man on duty was sympathetic to our situation and reserved us a room, finding us a discount in the process! At the hotel this same man checked us in and sped us through the check-in procedure at (12:30 a.m.) while quickly listing the hotel amenities and even making sure we were credited our BW reward points. The hotel was very nice, clean and our room was modern and comfortable. Our stay was only a few hours but our contact with this one outstanding employee made our very stressed-filled time a little easier.

    2
    « Good breakfast, broken spa tub, clogged sink, loose toilet seat, noise during night »

    Good location, clean room, fast check in. However, front desk lady at check in wasn't focused on us, she was more interested in her phone I believe. We went on our way to the second floor room. Then used the pool which was somewhat cloudy, maybe a bit dirty. The spa/hot tub was bad. We turned the timer on and bubbles came up from only two pumps as if it was clogged otherwise. Water temperature was too hot and the tub was tiny. Not good. The morning staff was too loud I could hear them talking and laughing downstairs. Also during the night we heard a terribly loud noise as if they were moving furniture. It woke us up. Adding to our negative experience, the toilet seat was loose and the sink drain was clogged. Nasty. Breakfast was wonderful, good selections, seemed fresh, good fruit options. However, we didn't get what we paid for overall, we might as well have stayed next door at the motel 6.

    5
    « Best Westerns Best »

    Everything about the hotel is great. Judy always makes our stay fun and just great. The breakfast is the best of all Best Westerns We always look forward to our stay here. This hotel lacks nothing. The location is also great for anyone traveling on the Kansas Turnpike,

    5
    « Nice hotel right off I-35W »

    The rooms were very nice and spacious, facility was clean, and the breakfast was good. The hotel is located right off I-35W on the access road so fairly easy on and off access. Staff was friendly. Lots of eating places nearby.

    5
    « Relaxing and Quiet Visit »

    We really enjoyed our visit to this hotel. The room and bathroom were larger than most other hotels. We stayed on the third floor, backside of the hotel, and our night was SO QUIET that I wondered if they had any other guests (which they did). The breakfast - especially the biscuits and gravy were delicious!

    5
    « Very nice facility »

    I called from the road and spoke to Judy who went out of her way to get the manager's approval to accept a discount coupon we had...Thanks Judy!! The hotel was almost new and very nice...had good pool and hot tub. Great breakfast buffet in morning. We had dinner at BJ's restaurant and brewery right down the road and it was excellent. One of our best stays in 25 days on the road!

    5
    « Best Place on the East side »

    We stay here at least once a month for the weekend, to see our kids that live here. Jason and his staff are excellent, friendly and we have never been disappointed. Indoor pool and hot tub are great after a long car ride. We have even been here during sports events when teams are staying here and it is always quiet and peaceful .

    3
    « Good place to stay »

    Clean, beds comfortable, breakfast average. Staff friendly and helpful. A llttle difficult to get to while traveling west to east. One negative was entrance at west door needed cleaning. .foodstuffs crushed on floor at door. Area needed to be swept.

    5
    « Clean, comfortable, quiet and friendly! »

    Stayed three nights, very quiet, nice rooms, friendly staff, the only name I caught was Judy at checkout, she was especially friendly! The only downside to this facility is poor accessibility due to pending road construction, but this should be remedied soon, and it is no fault of Best Western.

    5
    « Great hotel for an affordable price »

    The hotel was nice and clean. The hotel staff was pleasant and helpful. We were just there for a quick overnight stay, but all of the extras were available for use. Our room and bathroom were very clean and the bed was quite comfortable. It was a very nice stay.

  • 4
    « Great place to rest »

    This hotel was comfortable, had a decent breakfast, and caring staff. They have fresh hot Gravy and biscuits, with Eggs and Potatoes for breakfast along with the standard waffle's you can make and all the pastries and yogurts that you can normally find at a continental breakfast. Judy the Front desk attendant was very personable and went out of her way to help get me a room. Over all it was a great stay.

    5
    « Excellent customer service! »

    We had an awesome stay, thanks to Judy! She helped with our arrangements over the phone and she was able to accommodate our requests. We encountered other friendly staff at check-in & during breakfast. Speaking about breakfast, it was extremely clean, organized and the biscuits were warm and yummy! The property and room were also clean and organized. The location was great for going to Towne East Mall, Costco, and it was not far to hop on Route 96 & get to the 13th st. Warren Theater. Restaurants and shops were all around!

    5
    « A quality hotel in good east Wichita location »

    This hotel is unassuming on the outside and parking lot is not large but has always been adequate. Inside the quality shows and it is very clean, tidy, quiet, with a daily paper, and a good breakfast. Access from the highway is not necessarily obvious, but once you done it, it is easy. Hotel is visible so not hard to find.

    5
    « Restful Night »

    A bit difficult to find but worth the effort. We had a king room on the first floor. Easy in and out through the lobby. Comfortable bed, clean room, great water pressure in the shower. Bathroom was large with exceptional counter space around the sink. Bright, clear Samsung TV with many cable choices. They had the best breakfast selections of our 20 day trip.

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'Interstate 35 SORTIE 50. Après le péage, prenez la sortie Highway 54 (West). Restez sur la voie de droite et tournez tout de suite à droite au premier feu. Continuez en direction de l'ouest sur la voie d'accès. Le BEST WESTERN PLUS Eastgate Inn and Suites se trouve sur votre droite.


Depuis : Kellogg/Highway 54 en direction de l'est, SORTIE Rock Road/Towne East Mall Drive. Continuez en direction de l'est (800 m) sur la voie de desserte et passez l'intersection Rock Road (deuxième feu). Après Rock Road, prenez la bretelle sous le pont et suivez la direction de la voie de desserte, vers l'ouest. L'hôtel se trouvera sur votre droite.


Depuis : Kellogg/Highway 54 West. Prenez la sort...

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