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BEST WESTERN Hotel Augusta West,  Grovetown

4.0/5  - basé sur 164 notations.
452 Park West Drive, 30813-3216, Grovetown, United States - Voir la carte
+1 706 651 9100 +1 706 651 0514

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Piscine extérieure
    Piscine extérieure
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 164 avis de voyageur
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Profitez de tout ce qui fait l'attrait de notre région : parcours de golf verdoyants, nombreuses entreprises et événements palpitants tous situés dans les environs d'Augusta, Evans et Grovetown. Pour les voyageurs d'affaires, l'hôtel est à courte distance de John Deere & Company, GIW® Industries et Club Car®. Situé à seulement cinq kilomètres de l'entrée principale de Fort Gordon. Cette base militaire américaine accueille l'US Army Cyber Command, la National Security Agency et le centre médical militaire Eisenhower. À seulement 11 kilomètres du parcours de golf national d'Augusta, qui accueille le tournoi Masters® Golf, et à quelques minutes de plusieurs autres aires d'échauffement et parcours de golf de la région. Vous n'aurez pas besoin d'aller loin pour travailler votre swing. Que vous y participiez et que vous soyez là uniquement pour soutenir les participants, le célèbre triathlon Ironman d'Augusta se déroule à quelques minutes seulement du Best Western® Augusta West. Vous vous sentirez chez vous dans les chambres confortables et impeccables de cet hôtel de l'ouest d'Augusta. Profitez du confort offert par la télévision câblée ou par satellite avec HBO®, accès à Internet haut débit, four à micro-ondes, réfrigérateur, bureau et bien plus encore dans votre chambre. Démarrez la journée comme il se doit avec un petit déjeuner chaud complet offert chaque matin. À courte distance des attractions les plus célèbres de la région, notre hôtel vous permet de profiter d'un séjour actif. événements musicaux, spéciaux et théâtre de l'amphithéâtre Lady Antebellum, du centre civique Augusta et de l'auditorium Bell. Envie de pêcher l'achigan, de jouer au disc golf ou de faire du ski nautique ? Le lac de Clarks Hill et le parc de Wildwood ne sont qu'à quelques minutes. Avec 11 restaurants dans un rayon de 11 kilomètres de l'hôtel, vous n'aurez jamais à aller très loin pour savourer un délicieux repas. Retournez à l'hôtel pour vous détendre dans la piscine extérieure. Profitez de l'accès au centre de fitness 24 heures sur 24, à la blanchisserie réservée aux clients de l'hôtel, au centre d'affaires, au parking gratuit et bien plus encore. Excellent service et situation idéale vous attendent : il suffit d'un clic ou d'un appel !

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Arrivée le
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Chambre
Chambre 1
Adultes
Enfants

Avis de nos clients


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Basé sur l'avis de 164 voyageurs
Certificate of Excellence
GreenLeader Bronze

 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
83
Très bon
 
47
Moyen
 
18
Médiocre
 
6
Horrible
 
10
En couple En couple 37
En famille En famille 48
Escapade entre amis Escapade entre amis 13
Professionnel Professionnel 40
Voyage solo Voyage solo 15
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
BEST WESTERN Augusta West,Grovetown
  • 5
    « Great stay »

    Clean, nice large rooms. Friendly service, nice fresh breakfast. Average room price, worth the price. Will be returning to the hotel. Next to Fort Gordon about 5-8 minutes away from the gate. Enjoy your stay!!!

    3
    « Best Western Needs to Update Policy of Management »

    The non-smoking policy is great but the smell still is in the building and rooms . Also cigarette burn holes in comforter on the beds. For the price they charge should be higher standards. Not a bad motel just needs total change in methods of business

    1
    « Restless At Best Western »

    Unfortunately this was a dismal stay. From the moment on the property till leaving. Unable to check in due to faulty card readers, changed rooms twice before being able to settle in due to hairs being found on the sheets. Unclean, Unsanitary, Fitness Center - one treadmill that was not safe, room was isolated and unsafe, I opted to just walk the property after twice slipping on the treadmill due to the worn tread. Room musty and extremely small. Breakfast horrible. Fruit rotten and bruised. Prepared by the same person seen dealing with the garbage bin outside. Kanta, General Manager, comped one night and apologized profusely, this was appreciated. Justin (checked me in never lost his composure in a very stressful situation) and Victoria(?) , checked me out and never once wavered in being kind, diligent and helpful as I was so irritated by check-out. They were very pro-active in customer service. Despite their attempts, the experience was Horrible. Upon check out Victoria gave both myself and husband fully stocked snack bags.

    3
    « A place »

    We stayed 1 night. The night crew didn't greet us when we came in. I had reserved the room online, when I arrived I was never asked for id just my last name. No confirmation or anything. There was such a wonderful view of the roof right in front of our window. Don't expect to see anything if you get room 205. We always love the breakfast at best western! We were not disappointed this time either! Bruce, the gentleman that was running the show was amazing. He brought coffee around for those sitting ask if he could get us anything. He made waffles for other customers, Bruce had a wonderful attitude. The cleanliness of the room was a little disappointing since there was food on the floor that had been left from the last guests...

    5
    « Very nice »

    Hotel was nice. Close to freeway but could not hear it at all. Staff was wonderful. Food was good. I have nothing bad to say about the whole place except the TV did not have a guide to the channels so finding something on TV after a long day was kind of frustrating.

    4
    « Wonderful staff, very welcoming and made us feel right at home during Hurricane Matthew evacuation »

    Had to evacuate during Hurricane Matthew, the hotel welcomed our group in with open arms. Hotel is nice and clean, and staff did outstanding job of dealing with the multitude of folks that were staying there under stressful times. Thank you very much to everyone. Definitely a good and safe place to stay.

    5
    « OUTSTANDING STAY »

    The Best Western Augusta West is a very clean motel and a wonderful WIFI system. The service was excellent and the value for which I paid was fair. I will stay there again when I visit family living in this area of the country.

    2
    « Stay in GA »

    The Best Western Augusta West was not the best. First, the location was not easily found. The Front Desk Clerk count have been more appropriately dressed. She was very polite. Morning Clerk would have rather not been there. Lobby was nice, clean and attractive and accommodating. Breakfast was a little to be desired. Coffee was the worst. Fruit was old, and the danish were stale.

    5
    « Excellent Hotel »

    I stay at this Best Western weekly and have always had the best experience, Teresa and Victoria always go out of their way to make my stay great.The owner makes sure that the hotel is well maintained and the rooms are always immaculate.

    2
    « Unsatisfied BW member »

    The front desk attendant when I checked in had a nasty attitude, then the following morning our sleep was disturbed with the noise from renovations in the rooms surrounding us and across from us. Then when a complaint was made, there was nothing done to rectify the inconvenience.

  • 4
    « Comfortable sleep »

    The mattress was extremely comfortable, the room was clean and well decorated. The desk personnel was slow to come to the assist with the check-in. However, it was a good experience and I would recommend this hotel to my friends and family.

    4
    « Hotel Stay business »

    This was a pleasant hotel clean, friendly staff and great breakfast, We had a issue when we checked in the room smelled like cigarette smoke, staff immediately changed our room, the second room was very comfortable and the bed felt like a pillow top ! Nice for the price point.

    4
    « Almost a bad deal since I didn't call ahead for reservations »

    Well the hotel I had picked was full unless I wanted to wait till 8 pm in case the people were no shows. But the nice lady called ahead for me to the Best Western Evans Hotel. I was amazed. It was almost full too, but the checkin was extremely easy since the lady had called ahead with my info. Nice people, pretty room with the ac turned on and a huge soak tub with jets! Wow! I was a little worried when I saw all the nice young people who were playing basketball that nite (they won). Never heard a peep out of them and they were so so considerate. I ordered takeout and went to sleep early! Wow!

    5
    « Best Western - AZ to SC »

    I stayed in 6 hotels in 8 days. By far Best Western is the best quality for the price. Locations and Amenities offered were great. All offered a hot breakfast, one even had a personal Chef to cook waffles and your eggs to order. My stays at Best Western were very comfortable and soothing. My only two complaints were not quite enough lighting in the room for my taste and only one room had too much furniture to make it easy for 4 people to get around each other and access the refrigerator,

    5
    « No Place Like Home At Best Western »

    We love this hotel! We stay here every time we come to visit my wife's parents. The week of July 11th my father n law went to the hospital due to fluid in his legs and feet. My wife called this hotel and spoke with Justin to make last minute reservations with no questioned asked. Justin told my wife we know what type of room you and your husband stay in and no problem. Our arrival date was 7/15/2016, my sister n law needed a room and on the same day my wife called and Justin was busy checking in customers but called my wife back in 5 minutes to make a reservation for my sister n law with no problems. This is why we stay here everyone is so professional and CARES about their customers. Teresa is so sweet she always go out the way to make our stay so pleasant, she treats us like royalty!! The man that takes our bags to the car and works in the breakfast area is so nice and he always take time to say hello to us. The housekeeping staff is awesome and always take time to make sure you have everything you need. This is why we always stay here it is just like home.

    4
    « American Best Value Inn and Suites 2562 center west parkway Augusta GA 30909 A good budget hotel »

    Well let me start with the many good of this hotel; I checked in at almost 1:30 am Wednesday. The front desk worker was very nice. I got room 212, medium size room,queen bed,microwave, mini fridge,coffee maker,and fully furnished , AC regulation and works well. Everything you will need to use it there. free breakfast.The entire hotel is extremely clean. you can find down to shower cap and the holy Bible there; which I appreciated. All of the staff were professional except this one on my last Friday night. At about 12:03 am I was awaken by that intoxicated man above me at 312. I waited then fall back to sleep once more ; No sooner awaken again by that person above me. I called the front desk and ask her to talk to him ;because I have a very early flight in the morning and he is disturbing my sleep.I went back to bed manage to fall asleep once again. At about 1:30 am awaken by this drunk man yet again. I got a phone call from front desk ,this time is 12:40 am ;she told me that she went and knock on his door and he did not answer her; and she heard no noise coming from him. My reply was but he is disturbing my sleep.I further stated to her next time I won't be call you I'll call the police.Her reply was ill tell them that I hear no noise there. My last words to her was I need my peace and quietness. That I'll say a prayer on his head;I'll put him in the hands of the Lord; then put down the phone. I did not go back to sleep for fear of over sleeping. Then checked out at about 4am. I could not believe that she handle my complaint in that manner . Making me look like I was wrong to ask her help in that matter. That leaves me to conclude she is not fit for that position. I will not return to this hotel ever again.I paid my money to have my peace and quietness and won't allow another to intrude on my rights.

    5
    « You can't go wrong with this hotel »

    This is or second visit to this property. The first time we were treated like family. Always addressing us with a smile and Hi (or Haaayyy). Returning, it was like we never left. I've been in other properties and it's like a business to them. Not here. You're family

    5
    « Best Western Evans Hotel »

    This is the second year in a row I've stayed at the Best Western Evans Hotel and everything has been just the way I like it. The rooms are clean and well kept, the breakfast area is well maintained with a wide selection of breakfast items, and the hotel staff has been very friendly and helpful. They also allowed me to keep my bicycle in the room which is very important to me.

    4
    « Nice hotel, good breakfast, nice pool »

    Check-in here was speedy. This hotel featured a very nice, warm pool out back. Very quite. Staff was very friendly and a very nice free breakfast was provided. Hallways, etc could use a bit of maintenance, but everything seemed pretty clean. We would stay again.

    4
    « review »

    Best Western was clean, the staff was friendly. I have no complaints. I did ask for additional in room coffee for the 2nd and we didn't get it. I just got dressed and went downstairs and got coffee. I'm going to Dallas Tx the end of June and I'm going to stay in a BW down there. I like the hotel.

  • 5
    « Great Experience »

    This Hotel was clean, warm, and comfortable. The Hotel Front Desk Staff made our visit very pleasant and they were very helpful regarding information about the area. We found other Hotel employees also, to be kind, courteous, and helpful. Overall this was an excellent Hotel experience and we will highly recommend this Hotel to our friends and family.

    4
    « Good place to stay in Augusta area! »

    Price was right, breakfast was tasty and service was exceptionally good. Room and public areas were quite clean. Shower was great! My only quibble was the quality of the bed linens, especially the pillow cases. They had pilled and were rough to the touch.

    3
    « Below Average. »

    Upon arrival, I felt like I had to apologize to the guy at the front desk for interrupting his smart phone session. He just barely greeted me, then spent several minutes looking up my reservation, without saying a word. Finally he gave me a key and pointed me towards my room. It was a very noisy night, as the room was across from the laundry and next to one of the exits. Since I stayed here, I made several more over-night trips to Augusta, but avoided this hotel.

    5
    « CLEAN! »

    We have stayed at this property twice over the past few months while attending appointments at the dental college. It is a straight shot & only 10 min. drive to the school. Justin, (although a Saints fan) & the rest of the staff have been very nice and helpful. However, the most important thing is that it is clean! I look at edges and corners of windowsills, carpets & tile flooring as to the level of cleaning. The room, bathroom, even the staircase and hallway edges are clean. They do need to clean the outside windows. Will definitely be back.

    4
    « Great night's sleep, pleasant staff, nice breakfast (spotty wi-fi) »

    We really enjoyed our 5-night stay at this Best Western when we were in town visiting family. The room was large and the beds firm (just the way I like them) and comfy. Good location near I-20, but we could not hear traffic noise from inside at all. Nice hot breakfast, always eggs, pancakes,and either sausage or chipped beef gravy over biscuits. Really pleasant staff. Did not use the small but clean-looking pool, although we saw some people in it. Very convenient to Fort Gordan, so hotel is frequented by military. Can't say much for their on-again, off-again WI-FI but there was always the convenient computer in the lounge area to use. Could use a fitness room in the hotel, however. Cracker Barrel is nearby and other eateries are not far away. We'll stay here again, I'm sure. Thank you for a nice stay.

    5
    « Awesome »

    This hotel is very friendly and has awesome customer service. Easily located from the interstate. Very clean. Located close to showing area and grocery stores. Staff is very efficient and helpful. Great place to get a good night sleep.

    4
    « Basketball Tournament Stay »

    I was pleased with the cleanliness of the rooms. The staff were very helpful and friendly. I will definitely use this hotel again. None of my friends complained about their stay. I will recommend this hotel in the future.

    3
    « Hotel Staff eneter room with "Do Not Disturb" Tag on door for no known reason »

    While staying the week at this hotel the very fist day I return to the room to find that someone has entered my room even with the "Do Not Disturb" tag on the door. I proceed to the front desk and Inform the General Manager/Owner of the hotel that some has entered my room and went through my bags while I was out for the day. She goes into a dissertation on how all of her staff have been with her fr years and sh trusts everyone one of them. She states she will pull the door access log and get back to me the following day and tell me who had entered and why. I wait all day long and no call. I get back to the hotel a little after 5:00PM and go to the front desk and ask for the General Manager. I hear her speaking in the back room. She was too busy to come out and speak t me and the gentlemen at the front desk informs me she will call me later. I tell the front desk staff I have been waiting all day to hear what was going on and was very anxious to know what happened. I leave and go to dinner and I get my call from the General Manager/Owner stating that a Housekeeper used an access key to enter my room for some unknown reason. She stated that she did not address why the Housekeeper entered my room and went through my baggage. So I am still not satisfied my room room and personal belongings were violated. The casual way that this serious offense is being address is totally unacceptable.

    1
    « Bad serbice »

    So I put some money on my pillow as a tip for room service, they came in, took the money and didn't do anything for the room. Didn't replace towels, make the bed, or even vacuum. Don't stay there!! The breakfast is okay but very very limited, and the room did not have a clean smell.

    4
    « Nice Hotel in good area »

    I have stayed here before and usually get a good price on one of the online bidding.booking sites. Rooms are clean and spacious and staff is friendly. There is good and well lit parking. Good restaurants are nearby and location is good for West Augusta and Fort Gordon.

  • 3
    « Not Bad »

    I've stayed at this location for a few years when visiting my home town in SC. It's one of the better options in the area. Have never had any problems. It's clean, convenient to I-20 and reasonably priced.

    5
    « Excellent Value »

    This is very clean hotel. It is convenient to FT Gordon and I-20. There is only one treadmill and one bench in the exercise room. The hotel is within walking distance from three restaurants. The morning breakfast is pretty good and has both cold and hot items. The hotel does not provide complimentary newspapers.

    4
    « Nice place to stay »

    Having pre-booked the hotel we were not sure what to expect. We were pleased with most everything. The staff was friendly and helpful. They recommended a very good restaurant for us. The hotel was clean, priced fairly and compfortable. The one negative (based only on this stay and this room) was that the "Hi-speed Internet" was hardly high speed and was barely usable. I know it could have been the room location so I wouldn't use that as a reason not to stay there.

    4
    « Good Bang for your Buck »

    Clean, friendly staff and very nice for the rate charged! I would definitely stay here again. Very good hotel for the price paid. The main thing was it was clean and spacious. Very adequate for type of hotel.

    4
    « Well kept property a nice stay »

    We enjoyed our stay at this motel. We only wish they offered a pet friendly option, Our cat spent the night in the car. The motel is a bit off the beaten track and without a GPS Tom Tom might be hard to locate...It is a well kept property with a very nice staff. Average BW breakfast

    4
    « Comfortable value »

    We have stayed here now for our annual Christmas visit for the past 5 years. The staff is always very helpful with making sure we get the types of rooms that fit our families' needs. The rooms are spacious and comfortable. Breakfast is good with a nice variety. You get a great value for your money.

    5
    « Great place to stay; Better than some 4* hotels »

    Justin, Teresa, and the night lady (Don't remember her name) were all great. They ensured we had rooms close together, and noted that we would have a late check in. Always greeted us with a smile, and ensured that or stay was stellar. Breakfast was very nice. Had scrambled eggs, and other breakfast goodies. They also had a break from the other hotels with a pancake making machine instead of the waffle machine. Check in and out was quick and the entire staff made you feel welcome. Great job, everyone. Close to the freeway, but very quiet.

    4
    « Average »

    We were welcomed with a smile. Helped with WiFi. At check out our final bill was correct. I think a night light would be good in the bathroom. The exhaust fan is too loud If items i.e. coffee and tea are used they should be replaced and coffee pot cleaned.

    4
    « It was a nice »

    This hotel is clean, nice, and has friendly employees who are helpful It was a pleasure saying here and I highly recommend it. There are plenty of restaurants in the vicinity, too. A little privacy can be had by sitting out back of this facility--a little place away fro the hustle-bussle of a busy town.

    5
    « Great hotel, great staff ! »

    This was our first visit to the Grovetown, Georgia Best Western. And it will not be our last. We called ahead and spoke with Christi at the front desk. We explained the type of room we wanted and our expected arrival. On arrival, Christi wanted to be sure we got exactly what we wanted and were happy with her selection. She was great! In the morning, Bruce, the dining area attendant was friendly and attentive and wanted to be sure we enjoyed our breakfast. At check out, Justin quickly reviewed our stay and check to be sure our BW awards account was credited. Justin asked us to come back the next time we were in the area. -- A great hotel and terrific staff! Thanks for making our brief stay so enjoyable.

  • 4
    « Clean, comfortable, decent value »

    The facility was clean, comfortable and an overall good value. The wifi was very slow and sometimes did not work. Breakfast was decent for being included in the cost of the room. In-room amenities were good - fridge, microwave, big screen TV, wifi (when it worked), coffee maker. Good value and overall good experience at this price point.

    5
    « Peaceful Stay! »

    We stayed at this Best Western Tues, 10/13 for one night. It was a stopover on our trip South. We were very impressed and will definitely stay there again! We found a very friendly staff, free wifi, clean (very clean!) room and a comfortable bed to sleep in. The property was well kept and the elevators which perfectly. This hotel has easy access on and off I-20 and just a few miles away from the I-520 loop (which we needed to use). There was a very nice continental breakfast in the lobby. I envisioned this to be a noisy location due to the highway but, it was stone quiet. Kudos to the management on such a nice property!

    3
    « Excellent Staff! »

    The hotel is in a good location -- close to the interstate and also to local restaurants; it is not fancy but the room was comfortable and clean. We experienced a minor problem with the plumbing and it was handled quickly and satisfactorily. The complimentary breakfast was good. The staff was amazing!

    4
    « Nice stay! »

    We came in late without a reservation. The young lady at the desk was very nice! Got us a room and got us all checked in very quickly! Our room was very nice, large and clean! All updated! Internet was slow. Breakfast was average.

    3
    « Augusta »

    This Hotel is located right off HWY 20 at exit 94. Easy access to the highway and far enough away from the craziness that happens on Washington Rd. The staff at this location are part of it's most redeeming qualities.

    5
    « Best Western Augusta »

    The service at this Best Western made our stay here memorable due to the fact that Victoria at the front desk worked so hard to make things exactly right for each guest. She wanted everyone to have the best stay possible. She gave old-fashioned customer service that you don't see much any more. The rooms were comfortable, and we enjoyed our stay.

    4
    « Best Western Evabs »

    Nice location, easy in/off, gas & food within couple blocks. Room clean & quiet. Pool was great. Staff hardly spoke. Only complaint was breakfast, eggs & gravy not great, no meat, cold biscuits. Coffee, fruit & yogurt were best food & that's good enough for some ...

 

Venir à l'hôtel ...

Toutes les directions


Depuis : le nord. Prenez la Route 383 South qui devient Jimmie Dyess Parkway. Tournez à droite sur Parkwest Drive. Le Best Western® AugustaWest se trouve sur la droite.


Depuis : le sud. Prenez la Route 383 North, qui devient Jimmie Dyess Parkway. Tournez à gauche sur Parkwest Drive. Le Best Western® Augusta West se trouve sur la droite.


Depuis : l'est. Prenez l'Interstate 20 West. Prenez la sortie 194 (Belair Road), tournez à gauche au bout de la bretelle d'accès, puis tournez à droite sur Parkwest Drive. Le Best Western® Augusta West se trouve sur la droite.