BEST WESTERN Manchester Bury Bolholt Country Park Hotel,  Bury

3.5/5  - basé sur 190 notations.
Walshaw Road, BL8 1PU, Bury, Great Britain - Voir la carte
+44 161 764 5239 +44 161 764 3956

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Les points forts de l'hôtel

  • Parking gratuit
    Parking gratuit
  •  Restaurant
    Restaurant
  • Coffre-fort
    Coffre-fort
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 473 avis de voyageur
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Grâce à ses 20 hectares de terrain boisé entre deux lacs et sa situation pratique à quelques minutes en voiture du réseau routier du nord-est, le Best Western Manchester Bury Bolholt Country Park Hotel est une proposition difficile à ignorer ! Manchester est proche (mais pas trop quand même), tandis que la situation fort enviable de l'hôtel, à moins de deux kilomètres de Bury, en fait le lieu de séjour idéal pour explorer la vallée de Rossendale entre les réunions. Si vous nous rejoignez pour un séjour d'affaires ou de loisirs, vous apprécierez nos superbes équipements tels que nos deux piscines intérieures chauffées, sauna et bain bouillonnant, gymnase bien équipé, aire d'aérobic et salon de beauté qui prendra soin de vous jusqu'à votre départ. Les enfants de moins de 18 ans peuvent maintenant utiliser la piscine du centre de loisirs du lundi au vendredi, de 14:00 à 17:00. Les enfants surveillés ne peuvent utiliser la piscine que les samedi et dimanche entre 7:00 et midi. Chez nous, vous travaillerez tout en vous faisant plaisir.

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Chambre 1

Avis de nos clients


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Basé sur l'avis de 473 voyageurs
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
142
Très bon
 
146
Moyen
 
106
Médiocre
 
47
Horrible
 
32
En couple En couple 144
En famille En famille 109
Escapade entre amis Escapade entre amis 58
Professionnel Professionnel 102
Voyage solo Voyage solo 14
Propreté
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Chambres
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Rapport qualité / prix
BEST WESTERN Manchester Bury Bolholt Country Park Hotel,Bury
  • 5
    « Great staff »

    Arrived after kitchen closed for the evening and staff made me a lovely steak baguette and soup. Much appreciated after a long day . Staff couldn't have been any more helpful. Room was nice and clean and bed comfortable. Good hotel .

    4
    « lovely grounds »

    hotel was in a lovely setting , 2 pools in the leisure centre and 3 hot tubs, breakfast was very good. the room was a bit warm so had to sleep with window open and the delivery of laundry was noisy at 07.30 on a sunday morning but other than that it was a pleasant stay

    2
    « Reasonable room but poor restaurant »

    My stays here, now three times (four nights), have been booked by my company. My experience of the restaurant, not the hotel itself, will mean I will asked to be booked elsewhere. The rooms are passable but with minimal toiletries and no tea & coffee making facilities. There is an iron & board though! Beds reasonably comfortable if a bit on the firm side. The rooms are clean and the housekeeping is good. But my four experiences in the restaurant: dinners are poor to very poor. The hotel's location, as the name suggests, is out of town. The nearest shop is a half hour walk away and there are similarly no options to eat out, so it has to be the hotel's restaurant if you want dinner. Most recently, the rib-eye at £20 is far too expensive and mine was tough and chewy, with much of it ending back on the plate! The vegetables in the side dish were unappetising and barely edible. The one good part were the chips: excellent. Perhaps I was unlucky as my dining companion's sirloin seemed okay. Overhearing another diner on my second night, I don't believe my experience is unique. Second night: prawns. Skimpy dish for £6 with about half a dozen medium sized prawn. In truth it would have been just as good serving the chilli/garlic melted butter and mop it up with the half mini-baguette. Trying for a safer main I opted for a cheese burger. It was substantial and reasonably okay, but bun was falling apart half way through. Wouldn't have been so bad but waited 25-30 (conservatively) minutes after my prawns. Then it was served with a "sorry for the wait"? would have been good if one of the waitresses had acknowledged the slow service before it became the ridiculously long wait. Sadly my experience on the previous two nights were similarly disappointing. Given there isn't much else to look forward to on a night away it is doubly disappointing. Did I complain: first and second time yes, but it was met with a degree of indifference by the waiting staff who clearly don't understand the value of customer care! There's a certain Bon homie from the bar man, but overall the service lacks professionalism and is slow. The food ordering is a quaint system done at the bar, then you wait and get called to the restaurant where your order is almost at the table before you are! Wouldn't be so bad if the following course arrived in a reasonably timely manner. Spending around £25-30 including a glass of wine, you could get yourself a decent Indian/Chinese/Italian meal if there were any of these within walking distance, but sadly there aren't! Breakfast on the other hand is good, particularly the cooked options: the Full English being available including local Bury black pudding. Choice of drinks and toast are on the table efficiently and all was well cooked and hot. It would be better bringing your dinner in with you and set your sights on breakfast as the main meal of your stay.

    3
    « Did the job! »

    We stayed here for a family wedding. We only had a single night and the room was good. I would stay here again for something simular. It is nothing special but clean and comfortable. The hotel is set in beautiful surroundings which is great to have a quick wonder around.

    4
    « Family Wedding at Bank Holiday Weekend »

    We spent two nights here for the August bank holiday. The hotel is very nice and there is a great lesiure centre next to it. Breakfast was very good, the only down side is that i thought the drink was expensive. Also country hotel does conjure up images of it been in the country, which its not. We attended a wedding there and it was wonderful, the staff, the food , everything.

    5
    « fantastic yet again »

    Once again a fantastic stay at the bolholt. We attended our friends wedding yesterday 28 August. The reception was a warm one and very friendly .thankfully the weather was nice so we sat outside the bar soaking up the atmosphere of the grounds .The room was a bit small but ample for a nights stay .The wedding room in the evening was fabulous .We paid for breakfast and it was ample ,the only thing that I found and it's just and me thing I like mini doughnuts and muffins for breakfast but you can't have everything lol .Thanks Best Western for a great stay once again

    3
    « 2 night stay »

    The hotel is ok and we have stayed there several times over the years and enjoy the Stable spa and gym. The rooms have been updated over the years but our bathroom did require an update as it looked tired. The meals are ok but not as good as last year

    4
    « Family wedding »

    Having read some negative reviews of this hotel before our visit for a family wedding I must say I was very pleasantly surprised. The staff could not have been more helpful very pleasant both on reception and serving at the wedding . The breakfast seemed to come in for some bad reviews but all I can say was they were wrong. The breakfast was great. Yes it was buffet style but there was a good range of fruit, Cereal, yoghurt, fruit juice and cooked bacon, sausage, tomatoes, mushrooms, beans, black pudding and scrambled egg. You could order poached or fried egg if you preferred these. We ordered poached egg each morning and they arrived at our table in time for us to enjoy the cooked breakfast. There was also toast with butter or jam etc. Tea or coffee were brought to your table and topped up whenever you asked. The wedding reception was very well organised and nothing was too much trouble. The rooms were clean and changed each day. The rooms aren't that big but adequate for what you need. You also have the option of using the leisure facilities which are very good especially the pool and Jacuzzis. Overall we thoroughly enjoyed our stay the grounds are wonderful

    5
    « Fantastic as always »

    Always a pleasure to come stay in the Bolholt. Staff are extremely friendly and helpful, standards in the hotel are always extremely high. I've stayed a lot in the Bolholt over the past few months with Work, and I always get a warm welcome whenever I return. Rooms are a good size,but try and get a family room if you can for more space, as it certainly makes a difference. The grounds are definitely worth a look around the lakes if the weather is nice. Restaurant always at a high standard! I definitely recommend trying the specials, or if you're feeling particularly hungry, get the mixed grill. You won't be disappointed!

    2
    « Our wedding night »

    We stayed here the night of our wedding, our wedding day 6/8/16 went splendidly, without Becky, Mia & coordinator on the day Vicky the Stables wouldn't run properly, our bedroom was ok, clean & comfortable, the breakfast however was bloody awful, bacon under cooked, sausages (if you can call them that) were absolutely disgraceful, it's just as well we stayed under "friends & family discount" because we wouldn't like to pay full rate for the b & b rated service

  • 4
    « Stay at the Bolholt »

    The staff are really helpful and the room spotlessly clean. I felt the furniture was old fashioned and tired but the bed was comfortable. I didn't eat there but all in all a comfortable, quiet and clean room, which was all I needed.

    3
    « Great Wedding Venue, Let Down By The Breakfast! »

    Our Nephew chose the Bolholt / Stables as the venue for his Wedding reception so as a consequence we booked a room at the hotel for the night. The wedding reception held in The Stables part of the facility was fantastic, the room was beautifully decorated and the scenery outside is stunning. The Service Staff were excellent and Vicky who was the wedding coordinator was brilliant, she is truly an asset to the business and I would highly recommend the venue and Vicky to anyone. The wedding meal was very good for a mass catered event and the whole day ran smoothly, it was a great wedding. A couple of small issues, drinks are on the expensive side, over £4 for a pint of lager and the bar staff were stretched at times so there was a fairly long wait to get a drink at times. With regards to the hotel stay, the hotel is really nice, set in lovely grounds and it's fair to say has a bit of character. We had no issues at check in everything was fine. The rooms are comfortable & clean, no frills but also don't feel like a budget hotel. The price for the night was £69 b & b which we thought was good value for money. The hotel would have got a much higher rating from me if the breakfast experience had been better. There were numerous issues at breakfast. The service was so slow, it was a buffet style and everything was luke warm, the bacon was savagely under cooked, the sausages were absolutely awful, I mean awful, there were 20 + in our party and no one liked the sausage at all, it left a horrific after taste. My Wife and Niece ordered poached eggs, they took ages to come, in fact they had both finished their breakfast by the time they arrived, when they started eating them they both immediately realised that the eggs were off, in fact my Niece was nearly sick at the table. My Wife complained to a young waiter, who made no apology, he never came back, so my Wife found him and asked if he had reported the issue, to which he replied "yeh", again no apology, no offer to replace the breakfast, no manager or supervisor came back to us, it was really disappointing. We did report the matter when checking out and they did offer to refund the breakfast which we declined, we weren't after a refund, we just wanted someone to show some concern. I have to say that it really tarnished our stay, I would not hesitate to recommend this as a place for your wedding reception, but would not stay here again personally as the breakfast is a big part of my experience when staying at a hotel and this is one of the worst standard and experiences of breakfast I have encountered. I would gladly pay £100 for the night at this hotel if the breakfast was of a decent standard, waiter service instead of buffet so it can be cooked how you like it and better quality of the ingredients! You guys need to up your game massively on this score! All the guys in my party agreed with this last point!

    3
    « Wouldn't stay hear again »

    We choose this location for its surroundings the lake especially but on arrival the lake was more like a pond! We checked in and was hoping to sit out side an have a few drink but was told we wasn't allowed as there was a wedding on so we went to our room that had a view of a roof and fire escape stairs plus the noise from the wedding party that was rite below our room. The room it's self was nice but the bed was the most uncomfortable bed iv ever slept in, the positive side to our stay was the pool facilities were brilliant & the staff were very friendly that made up for the rest of our stay but I wouldn't stay hear again

    3
    « Basic »

    Stayed at the bolholt on business for 4 nights, service was basic, bar a few lovely people behind the bar. Food was ok but very limited menu although 1 night me and my colleague had the same food and had a dodgy tummy the day after, can't really prove it was the food but bit of a coincidence! Breakfast said 6.30 but was never ready for 6.30 still putting menus out and stuff well after 6.30! On checked out tried to charge myself over 12 pound stating I had gone over my allowance when in actual fact I owed about 2.95 as they had not added the drinks n food together, good job I checked!! Nothing to shout about apart from the leisure club as pretty decent!!

    3
    « Nice location-mediocre service »

    Stayed 4 nights on a business trip, uneven flooring to be expected, narrow corridors. Rooms are nice and clean and the grounds are stunning. The service however is somewhat average, same menu and same "specials" board, drinks are expensive,no urgency in serving customers at the bar.Food that was ordered was not complete nor what was always stated on the menu, my colleague ordered a Greek salad with olives, no olives had to ask where they were. Both my colleague and I were overcharged at the end of the visit had to be rectified and this had to be pointed out.Not the worst nights stay but neither not one of the best.

    4
    « Family stay. »

    Stayed here for a night with my family in a family suite which are good and spacious, at the rear of the hotel looking out on the courtyard and garden. It has a good leisure centre. Some areas of the hotel need updating but overall good value for money. Tip , go for room only rate as breakfast not great.

    4
    « Lovely location for a wedding; lovely overnight stay »

    We stayed overnight for a wedding and the venue was fantastic. The location is stunning and made for some great background views when the photos were taken. The room was lovely; very spacious with excellent bathroom facilities. The steps up to the first floor were very steep and the couple of steps up to the room were also the same so extra care would need to be taken especially if there were children. The food was excellent; both for the wedding and for breakfast the following morning.

    5
    « Friendly and relaxed with very nice rooms »

    I have stayed often and the rooms are comfortable and always spotlessly clean.Staff are very professional but at the same time welcoming and friendly, the menu is typical of this level of hotel with cooking standards never disappointing. The grounds are very nice and the leisure centre/pool is a very useful addition.

    4
    « Some Negatives, More Positives »

    Well, what you aren't told is that kids can only use the pool between 12-3 (or 2-5, sorry can't remember) but a 3 hour window which we missed. The pool was one of the reasons we picked that hotel, but as stated, we got £20 and a round of drinks refunded - not huge, but the room was good value to start with. Maybe worth bearing this in mind if the pool is important to you. The drive to the hotel had us thinking we'd made a mistake, through an estate, factories, etc, but once at the hotel it is in its own grounds, lake etc. Very picturesque. We had an executive family room, 2 adults, 2 kids (12 yrs). Nice big room, clean, bathroom, all great. TV lots of channels. We paid for breakfasts, which were excellent, good value (by hotel prices) we thought and good quality. We went for an Indian locally which was great with advice from the staff, all of whom were vert friendly and attentive. We had a couple of problems, so as stated above we had a refund immediately and a round of drinks comped. they didn't have to do that, so it was welcomed and totally made up for the disappointment as it was dealt with straight away. Car parking more than ample. All in all, I'd recommend it for the price for sure.

    4
    « Set in beautiful grounds »

    We recently stayed overnight for a family wedding. Staff were all very pleasant and helpful, nothing was any problem. A very relaxed atmosphere. The wedding meal was gorgeous, beef melted! Everything went so smoothly on the day. Management should be very pleased with all the staff on the wedding day. Bar prices a little high though. The hotel is set in well maintained grounds, plenty of parking spaces. Rooms are a little tired, but all clean & a comfy bed. We didn't try the leisure facilities so can't comment. Would definitely stay here again ?. Overall, a beautiful hotel.

  • 5
    « Amazing stay, and great hotel staff »

    I stayed here for four days last week with work, and I can't praise the hotel high enough! The room I was checked into was big, airy, spotless, and the windows had been kept open to cool the room down (we were in the middle of a heatwave, so it was roasting!) The hotel staff were more than happy to help with anything I needed help with, and kudos to the bar manager, she was more than happy to give me some ice to take to my room for my drinks, which was greatly appreciated! The hotel is set in some beautiful grounds, with two lakes, and a fantastic gym only a few hundred yards from the hotel, honestly I couldn't have had a better experience! Definitely worth a stay if you're in Bury for business or leisure, you won't be disappointed!

    4
    « Great leisure facilities »

    We were pleasantly surprised on arriving here. Only stayed for one night, didn't have an evening meal or breakfast. We used the leisure facilities which were fantastic. A huge swimming pool for lengths and a smaller pool. There was also sauna and steam, jacuzzi and plunge pool. On leaving the pool my friend realised she hadn't been provided with a towel. On approaching the staff they informed us that all the towels had gone and to get one from the room?? We were in our swimming costumes and the swimming pool is a couple of minute walk outside. It may have been a one off as it was late in the evening and locking up. We shared a towel and headed off to the bar for a few drinks. The rooms were ok, with a double and single in our room. They are probably in need of some updating. A pleasant experience overall. We would probably return.

    3
    « Little things spoil the bigger picture. »

    I like this place, honestly. I've stayed over 200 times. Really. But it's casualness, if you're someone staying long term and known to the staff can get in the way of new visitors. Please teach the kitchen staff how to cook calamari, and stop the appalling 'self service' breakfasts. Also teach your breakfast staff to provide the 'tea and toast' within a 20 minute window. Very shabby on the food service front.

    2
    « Wouldn't rush back »

    Stayed here for one night. This hotel seems to cater for wedding parties and if you are lucky ,as we were ,to stay there when a wedding party arewell behaved I suppose your stay would be acceptable. Rooms are very tired although clean .On arriving here were shown to a room smelling of cigarette smoke which was strange considering all rooms are non smoking, luckily the hotel managed to change our room. Breakfast nothing special.

    4
    « Always a pleasant experience »

    Have been staying at this hotel mon-friday for over a year now and have always found it a pleasant experience. The staff are friendly and always willing to assist with any problems. The location is good and you can stretch your legs out with a walk around the grounds/ponds. Bar/restaurant is pleasant with a decent choice of drinks and food. Overall a good value for money hotel

    5
    « Perfect wedding »

    Just had my wedding at the main part of the hotel, it was perfect, the grounds of the hotel are wonderful for photos and for children to play. The room looked amazing and the food was beautiful, had the hog roast for the evening and it was delicious. The staff Dan and steph were great on the run up to the wedding answering all questions and Ash was brillant on the day he made sure the day ran smoothly and was always around incase we needed him, nothing was to much trouble for him,booked the resident Dj and he was brill... Couldn't of asked for a better day one i will always remember x

    3
    « Nice hotel, great fitness suite »

    Quick check in nothing remarkable or unpleasant. Our room was average, clean, comfortable. We didn't have breakfast. There was a wedding on which did get a bit noisy with the wedding guests outside the bar but wasn't too bad. The best thing was the fitness suite. 2 pools one was huge the other was really warm, hot tub, jacuzzi, steam room, sauna, plunge pool, gym area.

    1
    « Staff need to do something about the noise. »

    A wedding party at the hotel kept us up until 3am. They were very drunk, making a complete racket, screaming, shouting, stomping upstairs and banging doors. We called the number for reception and the night manager to report this. We got 3 hours sleep in total, after they then woke u up at 6am. To say we were angry is an understatement. Staff told them to be quiet once, and after the party ignored this, they didn't bother anymore. Many other guests also aired their concerns to us, and many of us agreed it was very poor management by the staff. We had that day taken part in a charity run and so needed a full nights sleep, especially as two of us had health concerns mad worse by poor sleep. We at the very least expected to be able to sleep at the hotel we paid £90 a night for. The stairs and doors by the corridor of rooms 8+ were very creaky and even before the party, the almost constant slamming of the door and stomping up the stairs was disruptive. There should be signs or something telling people not to slam the door (or some kind of new soft-close door put in) and to tell them to be mindful of others, being quiet coming up those stairs. Would definitely not stay here again.

    5
    « Really good time I work here »

    Oh yes really good I reckon the staff and me are decent amount of time for the customers to really good people and also love everything there to really great I love you all haha mint time I work with to

    3
    « Visiting family »

    Have stayed here on numerous occassions n have had a family member hold a wedding reception here. Very nice greeting at reception. We had booked a double room and a family room,rooms 20. and 36. Room 20 is situated right by the toilets which wasnt a problem. The problem was the noise from guests who were obviously attending a wedding beinf held there. Running,screaming,shouting and swearing,banging doors on the corridor until at least 1.30 am. Surely someone on reception could have stopped the noise mostly from young teenage girls because they had to go passed recepion to reach the corridor. Notices could be put up to keep the noise down and to respect other guests or a member of staff could wander around to make sure no noise was being made. Room 36 had the same problem cos that was right by the door onto the gardens. Not much sleep was had by any of us. We didnt book breakfast cos was an extra 10 pound each. Would visit again but certainly not in the height of wedding season.

  • 4
    « Immaculate »

    The room was beautiful and immaculate, staff were helpful and friendly, the grounds are stunning, just a shame about being near the stairs! We were in room 8 and the noise of people almost constantly banging up the stairs and slamming the doors was really disruptive. There should be a sign asking them to be quiet seeing as the stairs back straight on to a room. This was pretty stressful as we'd just completed a charity run and were trying to rest up but the banging meant we couldn't.

    5
    « Our wedding x »

    We got married on friday 17th june 2016 and had an amazing day from start to finish...we booked it with Mia and she kept in contact regular to see if i was ok or needed any help, which was nice...The week before we married we met Vicky who was also lovely and realy put me at ease with everything right down to the scatter crystals..i then went away and couldnt wait for our special day...our day arrived and it was amazing the room was decorated as i wanted it everything in its place, the waiting on staff were VERY professional and served the meal quickly and efficiently...everyone was so kind and professional and nothing was too much trouble. I would definatly recommend having your special day at the stables...we also went in a helicopter and vicky held my dress up all the way from the horseshoe suite round to the helipad and waited till we came back down and helped me out with my dress :)...after the reception we went and had a drink in the bar with friends that were staying and when we went up to our room the key card wouldnt work so had to go back to the bar and get the man to let us in :( the room was ok but nothing special to say it was the honeymoon suite it had a four poster bed that was it no champagne or any extra little bits to make it special and when lookin in thecother guests rooms ours was quite small..but apart from the room had a lovely day and night x

    4
    « Weekend Break »

    The Hotel is set i extensive grounds which are well maintained. The hotel staff are professional and are always at hand to meet your requirements. The quality of the food is excellent and well presented. An excellent hotel for a weekend breaK.

    3
    « Needs better management »

    We stayed here for the second time in two years as it is the only hotel in this area. The room we stayed in seemed to have had a refurb, much better than last year. We love the swimming pools, the smaller one great for nervous swimmers being only 4ft 6ins deep. Now the BAD: The Breakfast has NOT improved, No prepared fruits, the orange juice nasty, no yogurt. The cooked breakfast has no fried eggs and the sausages are horrible. The croissant basket was not replenished. The coffee served in a one person leaky steel pot for two people. No one in charge to ensure smooth running. We will return when in the area as we enjoy the location and the pool.

    3
    « Return visit »

    I have been here three or four times, which says a a good bit about this place, the best bits, for me is a very pleasant courtyard garden where you can enjoy some evening sun with a beer or coffee if the weather permits . The rooms are not luxurious but are perfectly adequate for most eventualities. The reception and Bar restaurant are comfortable and make for a pleasant overall stay, the food in the restaurant is of a good standard. All the staff are always friendly and not officious. I have tried to book another night but the Best Western Website wanted c£90, which is too much for B&B, so I have had to book elsewhere, I will return again as long as the rates are reasonable.

    5
    « Fantastic weekend stay »

    Cannot fault. This hotel. Everything. Was perfect. Wonderful. Friendly. Staff.. great. Room /breakfast Had lots of choice. Many thanks to the reception staff. And the restaurant. Staff. customer. Service. From all the staff. Was excellent. We would recommend this hotel

    2
    « Old and worn, with an not Best Western Service »

    I was here for a company visit, the hotel is old and worn. The receptionsist ( when present ) tried to be friendly, but the service was poor. The restaurant did not really open, I could order at (an empty )bar and eat on a bar.... The breakfast was not ready at 6:30 ( none of the days I stayed) No Airco, No Minibar.... No supermarket around.

    5
    « Friendly hotel with fantastic facilties. »

    We like this hotel so much that we've visited twice in the last few weeks. We took advantage of the bed, breakfast and evening meal offer and stayed in a family room. Both rooms we stayed in were a fantastic size, with all the amenities you would need (iron/hairdryer/kettle/tv etc). The quality of the food and service is what makes this hotel stand out for us. Top notch evening meals and breakfast. Both visits we made use of the on site pool/sauna/steam room which was a great added bonus to our stay. The staff are all friendly and helpful. I would highly recommend this hotel for a little breakaway. We'll definitely be returning.

    2
    « night in Bury »

    Initially the hotel looked okay from the outside. Staff looked as though it was a chore to be there. room was clean but the bed (albeit four poster) was extremely uncomfortable. Breakfast was over priced

    1
    « seriously, don't bother! »

    Unsure where to begin..... The room absolutely stunk of smoke and we were only given the opportunity to change it on our way out so we didn't bother. There was a water leak in the bathroom next to the toilet, which meant every trip to the loo was strategic to avoid wet feet. The alarm clock made weird electrical sounds throughout the night ( we didn't realise it was that until the morning). Wedding guests from another party that were there did laps of the hotel, swearing and shouting throughout the night. No reception staff to tell at night time. The food was like a school dinner and any attempt to get it rectified was met with certainty that it should be the way it was presented. I didn't realise that pork could reach that shade of grey, but we live and learn. To be fair the breakfast was nice but after the appalling night's sleep, it was by the by. In addition the reception staff offered to refund some of the room cost in light of the awful experience that was had.

  • 4
    « As you would expect »

    This Best Western does everything it says on the tin. Its got a good location and well priced. Lovely grounds and an exceptionally good leisure facility. That said the actual hotel is a bit tired. However nice lakeside setting and helpful staff. Clean comfortable and a nice addition of a four poster bed. Decent bar and lounge area. Super breakfast

    4
    « A warm welcome »

    I've been staying at this hotel over the last 8 years and I will continue to do so. Very friendly staff, excellent leisure facilities and very pleasant grounds. They've been remodeling over the last year and it's made a nice hotel into a lovely hotel.

    5
    « A great hotel »

    We recently stayed at the Bolholt to attend a family wedding. The whole experience was excellent from the wedding to the accommodation. I would certainly recommend this hotel as a wedding venue with its excellent food, service and beautiful grounds for photos. The accommodation was comfortable, clean and a pleasure to stay in. The character of the hotel makes it much more homely and welcoming, ideal for functions and breaks away. All the staff were helpful and made our stay a pleasure. We will be back and would certainly recommend as a venue to our friends.

    5
    « Fantastic Stay!!! »

    We have stayed at this hotel a couple of times and once again it was fantastic. The rooms were clean and comfortable, the food excellent and the staff extremely helpful. We would like to mention Michelle on breakfast service, friendly, helpful and nothing was too much trouble. Overall once again a wonderful stay and would highly recommend this hotel to anyone staying in the Bury area.

    1
    « Don't go here »

    Seriously run down, dark, dismal. Refurbished with low quality, drab furnishings. Needs to be pulled diwn and rebuilt. We booked for 6 nights, checked out after one. Wine was toxic. Reception staff (Zoe and Allannah) were exceptionally friendly and professional. Full marks to them both.

    5
    « A good place to stay »

    We stayed here because we were visiting family in North Manchester. As best westerns in the UK go, this was one of the best. The room was a good size and well appointed. Clean and comfortable. Although there were 2 weddings on that weekend the noise was minimal. Mainly from guests who thought it was ok to shout and slam doors at 3am. The bathroom was a good size and the shower worked well. A grab handle would have been useful. It is an old building so no lift. The pool was 200 yards away along a cobbled path and was not open early mornings at weekend. I went down at 6.30am on bank holiday because I was told it opened at 6am Monday to Friday. It was closed and nobody thought to mention it when I asked. It was a good size and clean. Towels were provided.

    5
    « Good »

    Quaint hotel, it's clean and tidy but in an old fashioned building , the leisure facilities were very good , 2 large pool , sauna and steam room two hot tubs and a very well equipped gym. Can't wait to be back.

    4
    « Wedding! »

    Our wedding day was even better than we could have ever imagined. The room was set out beautifully, everything was the way I had pictured it. The food was absolutely delicious! And being a big eater I was extremely pleased to have my dinner served first. Everyone commented on the food especially the chicken, beautiful. The DJ Ian was fab too! I'm very much into my cheesy pop especially the 90's, he honoured that completely and I barely sat down all night! The only thing that could have been improved was the communication before the wedding day, we often felt neglected. On one occasion a picture was shared on facebook from someone else who had booked their wedding at the Bolholt and they had been sent a bouquet of flowers... which we had not been. It was little things like this that made us feel neglected. As I say the day could not have gone any better! Our honeymoon suite was beautiful and very comfortable.

    4
    « Friends Wedding »

    The hotel room was clean and tidy staff was great.the hotel had free wifi through out. The corridors are very narrow to the rooms.the price for breakfast I thought was expensive. The overall price for alcohol was very expensive.i booked the room through booking.com when I checked into the hotel they charged me more than what I thought which I thought was very wrong. I have now sorted the overcharge out so be carful when booking through a third party that the hotel don't over charge you.

    4
    « Great staff »

    The location of the hotel is great in a fantastic setting,the room was quite basic but very clean,breakfast delivered to our room was lovely and tasty.We booked a table for our evening meal the staff were fantastic very attentive ,the lamb shoulder was perfection would stay again

  • 3
    « "New Years Eve Gala" »

    We booked with friends for the " NEW YEARS EVE GALA" and unfortunately we were very disappointed We had been to this function on previous New Years Eve's and had really enjoyed both the food and the entertainment. However this year there has been some changes to the arrangements and it is not for the better. ( the party and buffet are now separate from the Hotel and takes place in "The Stables" )The buffet which has usually been excellent was poor compared to previous years and the disco was awful, It was so loud it was unbearable and several people as well as ourselves left the party before midnight and went to the Hotel bar to see in the New Year. We will not be booking this again. The Hotel itself is in need of a bit of TLC but our room was warm and comfortable and as usual the breakfast was very good. It was definitely not value for money this year. We will visit the Hotel again but not "The Stables"

    2
    « Tired and dates »

    We stayed here for a friends wedding . Our room was very tired ,dated and on the small side . The corridors are very narrow to the rooms . The toilet once flushed took a very long time to re fill making a noise for hours . I tried to boil the kettle which took so long I gave up . The staff were all polite and helpful . Breakfast was a major disappointment , not up to a standard I would expect in a hotel . The coffee was in drinkable and to be honest we couldn't tell if it was actually coffee or tea . The hot food was kept warm and not refilled enough and the cold selection was tinned peaches and grapefruit . I wouldn't choose to stay here again it was purely convenience because of the wedding .

    3
    « Wifi good and Room comfortable but food awful and hotel dated »

    This hotel is just average in my opinion. It's quite dated inside but the rooms are comfortable and have everything I need. The wifi is pretty good for a hotel and quick enough to stream a movie. The restaurant is a massive let down though. I'm quite staggered by how poor the food is. It seems like it's cooked really well but there is no flavour to anything. I've had a couple of starters and a couple of mains over two days now and they all tasted bland. I'm not a food critic or anything and I rarely leave bad reviews because quite often I find you get what you pay for and if you have a cheap meal expect a cheap product but the prices are relatively high £15 ish for a main. I haven't used the spa or pool so can't comment on this but the hotel overall is average and I have gotten what I paid for except for the food.

    5
    « Great value stay »

    stayed here to visit the steam Gala at east Lancashire railway, the hotel is in lovely ground large carpark, the staff were really helpful & friendly, we had a lovely room with a 4 poster bed which had recently been refurbished, we were on the groun floor has my hubby disabled and there are no lifts but no problem the staff sorted it for us no trouble, there is a Gym and stables restaurant just a short walk from the hotel they both look good but we did not use either as we were dining & breakfasting with friends.Also had good free wfi

    4
    « Had a very enjoyable stay! »

    Stayed here for two nights for my wedding in the bridal suite. I have to say, I had a great time, and the staff really couldn't do enough for me! The room was very comfortable and I enjoyed spending time with my family and friends in the lounge area of the bar. Not only this, but they offered a cheaper rate for my family and friends, even though we were not getting married at the hotel. They had a gym and pool, which could be used by guests too. I stayed in the old part of the hotel, which was very pretty. I have to say that I had looked around other parts of the hotel and many of the rooms look like a basic travelodge. I do feel these should be updated. However, considering the reduced rate, my family (and I) were all very pleased with the hotel.

    4
    « Excellent value, lovely room »

    I stayed here for a night when working nearby. There is a huge carpark in a pleasant setting. My room (23) had lovely decor and was a good size. Wifi was ok and the bed was the most comfortable i have slept in for a while. Food here was very good - both breakfast and dinner were good quality, well presented and very good service. The on site gym is a couple of minutes walk away but has very good facilities and plenty of machines. All in all a very good stay, reception and breakfast staff were excellent and the stay was a real bargain.

    3
    « room 54 »

    already working as a housekeeper in another hotel..I noticed several things straight away what would need to be seen to..checking of the rooms properly as I found pubic hairs around the toilet area and side of the bath..cobwebs in the corners of the room..the skirting boards were dusty and on top of the wardrobes. the bed was very comfortable apart from the wobbly head board.. the bath was huge..it was fab but it was covered in stains from being so old ,I even tried to clean it myself .. it's a nice hotel with Amazing grounds just the inside needs a looking at ..

    5
    « Excellent hotel, great price »

    I stayed here on Saturday and Sunday night in February with my wife and 4 month old baby. Perfect for visiting friends in Manchester. Travel cot was provided for free, the room was big and clean. Price wise £70 a night including breakfast was quite reasonable. Plenty of choice at breakfast.i The free use of the pool and spa was a real bonus and fantastic facilities. The restaurant was empty on the Saturday night, surprising as the food was excellent and reasonably priced. Will definitely stay here again.

    2
    « Needs a lot of money spent on it to bring it up to date »

    Expensive for what it is. I chose this hotel over a Premier Inn and wish I hadn't - at least Premier have a customer pledge which they honour if you don't get a good night's sleep! My original room allocation changed for some reason and whilst I had a room tucked away to try and get a better sleep it didn't work. The guest next to me returned at near midnight, let his door slam, went to the toilet (heard it all!), put on his TV and later dropped something like an ironing board on the floor. Didn't get to sleep until 2am and was woken at 5.30am by a intermittent banging/rattling noise from outside which had started in the evening. Did alert reception but didn't investigate or get back to me. The hotel is VERY dated and in need of a lot of work. Old furniture, carpets in a terrible condition and smells of cigarette smoke coming in from people smoking outside fire exits. The evening meal was very nice - despite the odd way of getting a table - and the serving staff were great. I'd hope this would be a hotel option for the business which visits Bury regularly but no! Paying such a lot sets expectations - room prices need to be cheaper in order to offer better value for money.

    5
    « Wonderful stay »

    Spent 4 nights here. Had some really nice food, steak, gammon, fish and chips were good value. The staff were very helpful. Anne, one of the bar staff gives the best customer service ever. She could not do enough. Myself and 4 other colleagues loved how warm and friendly she was.

  • 5
    « Warm & friendly hotel »

    The rooms are adequate & spacious with a comfortable bed and very clean bathroom. The bar area is small but homely with real flame fires and Ann the server is outstanding going over and above to ensure your stay is pleasent. I can highly recommend this hotel and when back in Bury will stay here again.

    1
    « DISGUSTING »

    What can I say?? Absolutely disgusting level of service from staff, rude, couldn't be bothered, asking them for extra cups and biscuits in room was too much. Room was TINY!! The worst I have stayed in and was absolutely FREEZING. Maintenance man was called he couldn't fix the problem spent the night shivering as nothing else could be done and staff members were just terrible! There was no bath. Bathroom ended before it started!! Extremely disappointed!! Stairs narrow, dangerous and no lift!!! Leisure facilities were the only darn thing good about this place even the car park is in need of serious care. Breakfast ends at 9am! This place is in serious care of revamp, remanagement and reorganisation. Shouldn't exist in all honesty. BIG waste of my £79. The Burnley Best Western was a dream, this was a complete shamble. Shall be writing to head office and requesting my money back. My advice = stay away from this ghastly place.

    3
    « Pleasant stay. »

    Enjoyed a pleasant stay during February half term 2016. Friendly staff and clean rooms. Restaurant excellent - service and food (portions: LARGE and varied menu). Leisure facilities are NOT on the premises, but at a neighbouring hotel's leisure centre. Hotel setting - pleasant.

    3
    « Hotel one thing/wedding reception anothet »

    Let's get one thing sorted the wedding venue is a separate business to the hotel and staged a great wedding which I couldn't fault !!! The hotel is tired, cold and in need of major refurbishment , we had room 59, it had a four poster bed, with half the curtains missing!!!! The bathroom was jaded with dirty silicone sealing , but there was lots of hot water !!!! The artex ceiling and lights were at least 20 years old and ugly!!!! The bed was small and uncomfortable !!!! So the room was a real let down !!!! However the breakfast was good , well staffed, and very edible so a saving grace !!!! The hotel has nice grounds and could be a great place to stay but I feel if you weren't staying over for a wedding you wouldn't stay at all , a real pity really as the wedding experience is so good !!!! SORRY I REALY WANTED TO LIKE THE HOTEL AS MUCH AS I LIKED THE WEDDING !!!!

    5
    « Pefect Valentines Wedding Day »

    We were married at the Bolholt Hotel on 14th February 2016 and we had the most perfect day. Dan, Asher and their team excelled in everything they did to make our day wonderful, from the planning to the Wedding to the actual day. The Ceremony room was stunning. I was teary as soon as i caught a glimpse of their hard work decorating the room as we wanted. Our Wedding Breakfast room was decorated beautifully with everything i wanted doing done to perfection. Our meal was gorgeous, thank you to the chef and his team and bacon butties and wedges went down a treat later in the evening. We truly had a memorable day and would recommend Dan and his team to plan your wedding. Thank you to everyone at the Bolholt for making our day truly special. Debbie and Jonathan x

    3
    « Great wedding »

    Stayed for a family wedding ,room okay breakfast dissapointing and a little disorganised but apart from that had a great time with family and friends x The bathroom was extremly small the toilet had been squeezed in not well thought out .

    3
    « The staff are the saviour to this hotel »

    This hotel is in real need of a good refurbishment as the decor is really dated. The stairs to the rooms are steep and narrow so if you have more than one piece of luggage you need to make more than one journey. That said, it is clean and has the greatest bar and restaurant staff, they were so friendly. Food was good. I had sea bass which was delicious. Car parking is limited. Arriving in the dark the signage is not the best as I ended up in the country club part.

    5
    « So helpful »

    We stayed here on 1st February for one night. Our room was spacious, comfortable and very clean. We were very impressed by the staff, especially Dan, who were friendly, polite and couldn't do enough to help. We had an evening meal and breakfast and both were excellent. We would definitely stay here when visiting relatives in the area again.

    5
    « great wedding day »

    we had our wedding here in December and had an amazing day. the staff from the start were friendly and happy to help including our wedding planner. the day was very well organised and the rooms both for the ceremony and meal looked lovely. Ash and the other staff on the day were great to us and our guests. the food was lovely and people commented on the lamb dinner and cheesecake. we would highly recommend the hotel to other people considering getting married there and we have great memories now from the day.

    2
    « Disappointing & Poor Value »

    The hotel's position is pleasant enough and most of the staff were doing their best, but I found the stay really disappointing. The greeting I received on arrival was OK but seemed mechanical. The room was again just OK, but not great. Little things like the TV remote were dirty and the coffee sachets in the room looked as though they'd been there for years. You just got the feeling that the little things were overlooked. Dinner was chosen from the a la carte menu and should have been better. The slow roast lamb that I chose, tasted more like fast microwaved lamb that had been cooked from frozen, along with the roast potatoes which had clearly seen better days. Pudding was the best part - I had Bakewell Tart served with custard which was piping hot. I guess that wasn't produced on the premises either but was at least tasty. The coffee however was a different story - how did they make it, what was it? It was genuinely the worst I've ever tasted. They offered me a replacement which was just a stronger version of whatever they serve. And it was the same at breakfast. Breakfast (which I noted on my bill was described as 'UPSELL breakfast' was very poor. The sausages were hard and overcooked, the bacon fatty and luke warm. By the way, the UPSELL breakfast cost an extra £10! For the price I paid, the food element represented poor value and the room itself was expensive when compared with others and noisy from 5am. Some care and attention needs to be injected into the Bolholt - an inspirational manager should be hired to sort out the issues.

  • 5
    « 2 weddings »

    I have attended two family weddings at this hotel On the second occasion we stayed two nights and had the use of the pool The experience was fantastic the room we stayed in was nice The weddings were amazing You could not fault anything Recommended

    4
    « Enjoyable stay friendly staff »

    Stayed for 1 night only but would come back any time, very friendly and helpful staff, enjoyed the stay. Didn't have time to try the leisure centre maybe next time, food and bar very good. Nice clean room, no problems at all.

    4
    « Enjoyed our stay »

    We stayed here over Christmas ,just B and B as we have family nearby. The room was fine ,lovely big bath and shower over,bed good size but could do with a mattress topper for bit extra comfort and room nice and warm,on ground floor overlooking the garden at the rear. Ideal for reduced mobility guests. Breakfast was really good, bacon and sausages good quality and asked for poached or fried eggs which were delivered very quickly. Suggestion: warm plates please,and serve toast to the table as the toasting machine is quite inefficient and food has gone cold by the time the toast has cooked! Overall we enjoyed our stay and would definitely use this hotel again. Thanks to the staff who were all very pleasant and especially the friendly chambermaids.

    5
    « family break »

    it was our first visit and was very impressed by the quality of all the staff.We decided to eat in the restaurant.Well done to the chef who made my t-bone steak how i like it.Thank you to Asher (deputy manager) who was very friendly with us and very professional.Will definitely come back and visit the spa again.

    4
    « Good value, no complaints about our stay. »

    It's not a 'destination' hotel, we stayed here because it was handy to visit family nearby. It was fine, no problems with anything, and good value. Our rooms were upstairs along a corridor and there was no noise from coming and goings. Extract fan in bathroom was very loud, so you couldn't help wake someone else in same room, and you could hear the fan from next door room. I'd stay here again.

    3
    « new years eve ,family party »

    We attend the new years eve party last year 2014 ,and had agreat night with our daughter and 2granddaughters Ruby &Amber at £49.00 each adult and half price for the girls,we had a great time,this year we decided to go again,last night wasn't the success of last years party ,we arrived at 6.30pm ,and recieved our free glass of cava,and the girls had a free fruit punch in achampange flute which the girls loved ,no sooner had the dico started than the dj said the buffet was being served ? About 7.45 ,much earlier than last year,as we slipped up last year not joining the que at once (not a great deal of choice later on last year) so we all went and joined the que straight away even though we were not really ready for food so early we thought we would put it at the end of our table to eat later,one the buffet were cold cuts of Turkey,ham and a sapoached dressed salmon,cheese sandwiches Dinky pork pie halves salads and Cole slaw,plus bread roll and butter ,or pie and peas, i t did look quite nice although I felt there could be a problem with it not quite stretching to the volume of people, on reaching the salmon I was sad to see that others had struggled to take a portion when I noticed it was more like salmon sushi!! It was pretty raw so not a good thing to have or give to Ruby & Amber,we each ended the trip to the buffet with a small plate of OK buffet food!!!!coffee was not available at the time like last year ,as they forgot to turn the hot water urn on? Sweet/ cheesecake were handed our by waitresses ,they too were not as nice as last year ,a shame really as the girls really like all the desserts as kids do ! It was then time for the children's entertainer ,last year our girls got involved and had good fun ,this year it was the same man ,in the same clothes, with the SAME ACT ,well our girls are 7 &5 yrs old and were not impressed, so his spot didn't go down well, with several others sat near to our table,!!!! The DJ was not very good telling us the time all night ,and getting it wrong ,lol, the girls began to have fun as there Mummy and I joined them to dance, but his programme of music left a lot to be desired ,I to was a DJ In the past,and I don't think he'd had a lot of experience,just as the dancefloor filled up and an atmosphere was gained he would put on some survey type songs and the floor would empty ,at 11.30 pm DJ said it was 11.50pm until someone told him the correct time ,good job or we would be saying hello to 2016 earlier than everyone else, we did have an enjoyable evening because we were in great company with daughter ,son in law and our lovely grandaughters who made our night ,.but at £49.00 each plus taxis ,and drinks (@premium prices £8.50 ,I lager,and a g&t,)was a rather expensive night ,that I didn't feel was good value for M oney,I was informed last night that this year there are new owners at the bolholt ,so maybe that was the problem,but we were disappointed??????

    4
    « A great New Years Eve »

    Stayed overnight for the New Years Eve party. Great hotel and food. Plenty of room in the restaurant, which is unusual for a big event party. Staff very efficient and friendly. Great bedroom on great floor with good wheelchair access. Great value. Looks like new New Year is sorted.

    5
    « Boiholt - Bury »

    It A great hotel, I have stayed here a few days a week for the last 8 week and its my new second home. The staff are so friendly and make you feel at ease. I can recommend it. The food is a good standard and reasonably priced, the rooms are spotless and you will enjoy a comfortable sleep. There are leisure facilities on site which are free to guest but as i finish work late i have not had chance to use these. The grounds are stunning a an outside area is also available to guests. I cannot fault this hotel at all. If you do goyou will not be disapointed.

    2
    « Ridiculously noisy during night »

    We booked 2 family rooms recently and I'm afraid we will not be returning. The staff were friendly and the breakfast was nice with a good choice for the price. The room was a bit cramped and dirty (dusty on high furnishings and the bathroom floor) but otherwise nice enough and one of the rooms had a nice view over the front of the hotel. The reason for never returning was the noise at night. I was in room 8 which had a staircase right next to it and the staff and guests were using it right through the night. We were awoken every hour to running up and down, banging of doors and staff chatting loudly as they did their chores. I could hear every word so was aware it was staff and this is what riled me the most. The stairs were ridiculously creaky and I couldn't even exaggerate how noisy it was. If you're after a good night sleep, don't bother. It's a shame as everything else was pleasant and had quite a nice quirkiness to it. I've stayed in plenty of old hotels but have never experienced anything like that.

    5
    « * excellent lovely place, great staff* »

    We only stayed here for one night while we were shopping in Manchester & bury for the Xmas markets but it was brilliant the staff was very helpful and always made sure we was accommodated well. The bedroom/bathroom was to a high standard and the whole hotel was lovely and homely. Thank you we had a lovely time and thank you to the receptionist he was really kind and helpful :-) we also got full use of the swimming pool, sauna, etc and that was brilliant. Couldn't of asked for a better hotel! Would defiantly recommend this hotel and I will be booking in the future for longer this time. Thank you :-)

  • 2
    « Poor reflection of the Best Western brand. »

    The room was a standard double, equipped as you would expect with the exception of a TV remote control which took 3 trips to reception to resolve. Not a good start as it was fairly late when I booked in it was made worse when I tried to shower in a rush, in order not to miss the restaurant, only to find the water pressure very poor which prolonged the activity. I then found I was the only client eating what turned out to be an enjoyable meal, which was let down when the staff deserted their posts before inquiring if a sweet of coffee was required ! The disappointment continued at breakfast, where the buffet style offerings were only luke warm and there was no choice of how your egg was done. On this showing it is unlikely I will be returning for further punishment.

    5
    « Home from home »

    Not the most elegant façade but don't let this put you off. the staff are lovely and the hotel very comfortable. Bed could have been a bit firmer. Ideal for Manchester only 20minutes by tram. WiFi worked just fine and breakfast was good.

    5
    « Excellent visit once again »

    I recently stayed at the hotel whilst attending a wedding. Could not fault the room, food and service at all. The staff were welcoming and made the whole wedding day go fantastically. Breakfast was excellent. I would definitely recommend this hotel both for a wedding and for simply having night away.

    5
    « Friendly welcome »

    Stayed here for ten days recently and can truly recommend this hotel. The staff are very welcoming friendly and extremely helpful. It can get very busy but they staff all take time to help you and give you a pleasant experience of staying here.From reception to bar ,housekeeping, waitressing to gardener and chefs they all take it in their pride to make you feel at home. Special thanks to Dan, Ann, Sharon, Portia,Asher, Harriet without you guys and the rest of the staff you made our stay here stressfree and very comfortable. Well done all you are doing a fantastic job!

    4
    « Very Good Hotel and Stay »

    Booked two rooms here for one night , as we was attending a wedding . Lovely hotel in very large grounds . . The beds were comfortable and nice clean bedding . Our double room .. was smallish , but adequate for one nights stay , the other room was a twin and was very large .. The staff couldn't do enough for us , any help or enquires we had were deal with straight away . The breakfast in the next morning was good , but could defiantly be improved on . There was only a few choices of cereal on offer , no fruit . It is a Buffett style serve your self , they did offer to cook our eggs fried or poached , if we didn't want the scrambled eggs . Was very nice to be served fresh tea and coffee , and refills if needed . All in all though , was a very pleasant stay , warm and friendly staff . The rooms clean . Will definatly return here .. One thing to note .. The kettle is in the cupboard under the TV .... We spent ages looking for it and had to ask reception were it was ...

    4
    « Nice hotel, great staff »

    Stayed for a couple of nights for work. Room was a good size, nicely decorated and clean - the bath was lovely! Ordered room service and the food was nice and delivered in a timely manner. The main plus point, and the reason I'm writing this review, was the lady that served me behind the bar. She was so lovely and helpful! I ordered a bottle of wine to take back to my room and she carried the wine/ice bucket back for me and then when my room card wouldn't work (any magnetic cards demagnetise in my possession - always happens!) she went back to reception and got it all sorted for me. I didn't get her name but she is blonde with glasses and is a real credit to the establishment!

    1
    « Rewritten review! »

    It appears that the management objected to the contents of my previous review, as I referred to the experience of colleagues. I attended a sales training course last week. The public areas of the hotel were very run down, The Stables conferencing suites had water dripping through the stained ceilings, with ice buckets catching the water. Smell of damp & the buffet lunch was bland & virtually cold (supposed to be a hot buffet). Avoid!

    4
    « Welcoming and homely »

    Having stayed here with my mum I had a great few days. The staff were very welcoming and helpful especially Ann... The food served was comforting and of high standards. The rooms were cosy and comfortable with all essentials available. Would highly recommend.

    2
    « Training meeting! »

    Attended a training meeting in the Stables. The hotel looks seriously run down, stained carpets & leaks dripping from ceilings. Saw three ice buckets, collecting water from leaks in stained ceilings. Room was pleasant enough, but the hot buffet lunch was virtually cold & of poor quality. Colleagues who had stayed the night before, complained of poor service in hotel bar & restaurant & run down rooms. Really glad I chose to travel to the event on the day. Wifi was also terrible, which isn't great when on business.

    4
    « Nice hotel very poor breakfast »

    Tidy but could smell fresh paint in rooms which ain't a bad thing unless u suffer with a bad chest Breakfast very very poor cold food cold room not many staff present Pool gym sauna etc etc fantastic Would I stay again if around there yes just without the breakfast

  • 5
    « Lovely »

    Just got back from a lovely stay at this hotel. It's our second visit here. We stayed in room 22 which is on the corridor just off reception. It has just been refurbished and there was a smell of fresh paint. Room was lovely bed comfy and clean. Shower was a bit of a let down when you got it to right temperature it was not very powerful. Staff were amazing very friendly polite and efficient. Breakfast was buffet style and nice. Grounds were pleasant. Swimming pool and gym area were nice too. Will stay again when visiting family in Bury.

    5
    « Excellent service »

    We visited the hotel with no expectations. We have been pleasantly surprised, for a mid range hotel the service was exceptional. Friendly, helpful and attentive. Restaurant not five star cooking, but again the service was great. We will be back.

    5
    « Our Wedding »

    We hosted our wedding at the Bolholt in the Summerfield Suite in October. We first visited in December 2014 by chance and had a peek at the function room. We were not disappointed. The feature fireplace was the perfect backdrop for our ceremony and we felt the hotel would work perfectly for a single venue wedding. We couldn't have asked for more support from the team from our first meeting and in the months leading up to our wedding - from tasting menus, to a party night and meetings we were throughly looked after and every pre-wedding worry and question was dealt with in fine detail. Dan was exceptionally patient and committed to making our day everything we envisaged. During the wedding weekend we stayed in room 40 which was quiet, modern, cosy and comfortable. My parents took the other bridal room (Room 5) which was perfect for getting ready and has come through beautifully on the photos. It should also be said how BEAUTIFUL the grounds of the hotel look in our photographs - particularly at this autumnal time of year. There was a lot to do the day before as we were dressing the venue ourselves. The hotel had kindly stored our decorations in the days before the wedding. When we arrived the day before, Harriet had done an amazing job of getting everything together so we could get get to work on the finishing touches. Anne and Ash took fabulous care of our family whilst Dan the general manager headed out on a supermarket dash for cake supplies after a transport mishap! It was a team effort - without the staff we would have had an extremely long night!! Our hard work was rewarded with what can only be described as a FEAST in the restaurant. Amazing! The day itself was ran by the team to military precision. We didn't worry about a single thing. It is a testament to the relationship the staff establish with their guests that all the team came in the the lounge to see me before the ceremony. Thank you to Dan for keeping everything so calm, Alana for taking the responsibility of arranging my dress and Ash for the last minute check that my other half had remembered the rings!! The food was exceptional - we tested the talents of the team with 70 dining guests including a range of allergies and dietary requirements. We had nothing but positive feedback after dinner! Every detail was attended to by the staff - they literally picked our vision from our imagination and created it on the day to perfection. Everyone was able to relax and thoroughly enjoy the day thanks to the calm demeanour and organisation of the staff whilst they worked furiously behind the scenes! We had gone with resident DJ Graham - admitted biased but we had a cracking party! Graham had spoken with us beforehand and did everything we asked! Many of our guests chose to stay at the hotel and were as equally well looked after as we have been with clean, comfortable rooms and a lovely breakfast the following morning. It should also be noted how excellent the reception team are. So personable and accommodating. So many of our guests stopped us to comment of the friendliness of the hotel staff. The day after the wedding they continued the treat us exceptionally laying on teas and coffee and serving up our wedding cake whilst we open presents. We stayed another night and were looked after by Alana in the bar whilst we opened our cards. Whilst there we met a couple who had just booked their wedding in the Summerfield Suite. Obviously we couldn't encourage them enough that they had made a perfect choice! We had lots of pre-wedding concerns over the last year and can honestly say we had nothing to worry about!! We have already popped back to the Bolholt to collect a few bits after our honeymoon and as ever were treated as old friends. We are looking forward to returning with the family for New Year and continuing to spend time at the hotel for years to come. Thank you to everyone at the Bolholt. xx

    5
    « Great hotel »

    We stayed at the best western bolholt hotel from 6th to 8th of Nov for a friend's wedding with our children age 7 and 2 very easy check in rooms were very clean spacious and comfortable our kids had fun. Grounds are lovely as is the stables wedding venue... found staff very pleasant and welcoming.... thanks for a great stay xx

    5
    « Spot On!! »

    Stayed here for 3 x nights recently. It wasn't my first stay at the bolholt, I have stayed several times before. I can honestly say it has got better and better over the last few years. The food served is excellent both in the bar and the restaurant. The breakfast has been better and better on each occasion I have stayed. Both the buffet style and the table service when the hotel is quieter are excellent. Food is hot and plentiful and the staff are very accommodating even when arriving with only 10 minutes left until the end of breakfast. The lounge is a very comfortable area to relax in and the drinks fairly priced by hotel standards. The staff are so down to earth and friendly you can't help but feel like their personal guests. The bedrooms are comfortable and cleaned to a high standard. They have a cosy feel in-keeping with the 'country park' hotel. Overall I was able to have a comfortable, quiet nights sleep and a hot shower. The grounds are a real asset and look stunning on the drive into the hotel. They also manage to pack in ample parking to accommodate guests even where functions are ongoing. The proximity to bury and transport links make this a great hotel to see around and about the local area safe in the knowledge you'll be well looked after

    5
    « Lovely Staff »

    Stayed at this hotel for 1 night due to attending a concert at MEN arena. Standard yet very nice room with everything you could need (room 30) Very clean, amazing powerful shower and the comfiest bed ever! Most of all every single member of staff I came into contact with was fantastic, nothing was too much trouble. Thanks for a great stay will definitely return if in the area!

    5
    « AMAZING!!!!! »

    Recently visited the hotel for a friend's wedding. What a great hotel - a real hidden gem and brilliant value for money. Grounds were absolutely beautiful, food was gorgeous the best lamb I have ever had and the sticky toffee pudding was to die for. However, the best asset this hotel has are undoubtedly their fantastic staff, nothing was too much trouble, they all went out of their way to accommodate any request we made. We loved it so much we are having a family trip to the famous bury market and we are looking forward to making a weekend of it and staying at the hotel again. Well Done the Bolholt Hotel.

    5
    « A little gem hidden in Bury... »

    Last November while searching for wedding venues we came across the Bolholt by chance. We had just viewed the "The stables" which is another wedding venue in the same grounds. We had popped in for a coffee and just asked out of interest did they cater for ceremonies. We were shown the function room and it was perfect. The beautiful feature wall with stain glass windows was perfect and it has been recently tastefully decorated in a contemporary fashion. In order to sample the food we booked on a Christmas party theme night. It was delicious we were a party of 5 and all had different menu choices and we were not disappointed. The only downside was we were nearly to full to dance. The decision was made and deposits were paid. Several times in the run up to the wedding we would call in for coffee and have bar snacks which is an understatement they should be called bar "meals". Everything is beautifully present and freshly made. For the wedding we stayed for 2 nights the breakfasts are faultless. Self service with constantly replenished hot delicious food. A choice of eggs on request succulent sausages and the best bacon we've ever tasted. On the Friday wedding eve we booked a table in the restaurant. Again we all had different. My black pudding in breadcrumbs and herbs starter was very, very tasty. The plates were empty. On arrival of the main of which 2 had a vegetarian pasta, we had steak and kidney home made suet pudding, fantastic. 2 had gammon and 1 had fish. We had clearly tested the chefs talents. The food was piping hot and beautifully presented there was an abundance of freshly prepared vegetables and boy were we sorry we chose the delicious potatoes cooked in their skins with seasoning. So much food how could we do it justice. We did, compliments to the chef. THE WEDDING DAY A - Maz -ing. Dan you are the man (he'd gone to the late night supermarket the night before to get cake glue for the bride as we had a bit of a disaster with the cake) over and above Big thanks. The whole day was run with behind the scenes military precision the room was gorgeous. For over 70 day guests the meal was 3 courses of taste budding fantastic ness. Piping hot butter nut squash soup with warm freshly baked bread. A beautiful succulent lamb dinner with boulangere potatos fresh vegetables followed by hot sticky toffee pudding with vanilla custard. All the guest commented complimentary remarks and everyone's plates were emptied. We were blessed with good weather and the autumnal wedding pictures in the beautiful grounds will be brilliant if the previews are anything to go by. The function room backs on to a seated patio area with beautiful private gardens for guests to enjoy. On the Sunday we enjoyed the leisure facilities and the whole family enjoyed a well earned swim and saunas. On our return to the hotel they had placed all the wedding gifts and cards in the very comfortable lounge area and had laid on tea and coffee for us all so whilst eating wedding cake we sat for the full afternoon enjoying each others company. Big, Big thank you's to Dan the manager and Ash you did us all proud and we couldn't have asked for more. ALL of your staff are fantastic and so helpful nothing is to much trouble. We shall definitely be returning for many years to come. In fact we are, New years Eve for the champagne dinner dance and for another 2 nights stay.

    5
    « Amazing wedding weekend »

    Attended a wedding at the Bolholt in the Summerfield Suite at the end of October. The wedding meal was beautiful and the whole day ran perfectly. The staff were lovely, helpful and couldn't do enough for you. My room was comfortable and clean. A special thanks to Dan for looking after me the following morning after I had a tumble and bringing me breakfast and an ice pack. Also thank you Ash who looked after me throughout the wedding to make sure I was ok on my feet getting around. We couldn't have asked for better service.

    1
    « Rude bar staff »

    Stayed here on the 30th Oct the lady on the bar was rude I ordered a tuna sandwich as they stop serving hot food at 9pm so if you have travelled for ages to get there and you turn up after 9pm wanting a hot meal your best bet is to phone a take away Room was clean and nice but like a sauna Sophie on the reception was really friendly polite and very professional so if bolholt managers read this please please look after this member of staff she is an asset to your hotel Best wishes to all readers and to Sophie from Phil x

  • 3
    « Not great »

    Bit disappointed if I'm honest, room was very old fashioned, evening meal wasn't great, very dry, wasn't theonly one in our party to complain...but couldnt knock the breakfast, should have asked for that the night before!!

    5
    « Lovely Hotel- Stunning grounds »

    We have just got back from 10 nights at the Bolholt- we had a lovely time. The grounds are beautiful, the rooms were roomy & always clean and tidy. The chambermaids were so bubbly and lovely. The pool & facilities were stunning! The pool was breathtaking- especially sitting in the hot tub overlooking the grounds. The hair and beauty studio had competitive pricing too. The restaurant was fabulous- the steak was to die for! We found the hotel manager very friendly and helpful. My father in law is disabled and we found the hotel very disabled friendly. The only issues we had were the prices of soft drinks in the bar- £3.20 for a coke was quite pricy. Also, there was a wedding on the Saturday evening and there was commotion until the early hours- management dealt with this exceptionally well & peace was restored automatically. We would definitely return to this hotel & we thank you for the lovely stay!!

    3
    « Wedding guests »

    This is an ok hotel, hallways to the bedrooms are shabby and need decorating, rooms are ok but dated, bathroom was nice with a good shower. Staff were lovely, very friendly. Breakfast finishes at 9.30am on a Saturday which we missed as had attended a wedding the evening before. Lighting in the bar is too bright, needs to be more subdued. Grounds are lovely.

    3
    « Expensive! »

    We attended for a friend's wedding this week and whilst it is a nice place (which you wouldn't expect driving up the road!) It cost almost £9 for a j2o and a pint of carlsberg! The wedding buffet was very minimal and the quality wasn't great either!

    3
    « Average »

    Nice looking place quite hidden from the main road. Thing that lets it down for me is the food not great at all. To be honest, to say it's average is better than it deserves. The place itself is clean with friendly staff and has a nice garden with out side seating. Needs a little bit more to stand out and a better chef

    4
    « Bolholt stay October 2015 »

    The hotel is good value for money and food has improved since last year when we were here. The spa is excellent and puts on free zumba and aquasize classes during stay. DBB menu is a bit limited for choice but you can have things off other menu. This hotel is very handy for Manchester etc. Wehave stayed here at least 8 different times over last few years and it has got a lot better than it was

    5
    « Lovely hotel »

    Booked for business. Looking at reviews very worried but no need very friendly. Lovely facility's swimming pool. Jacuzzi treatments. In stables block 200 m walk ,comfy bed good size room lovely garden view. Eve meal beautifully presented good prices, Well worth coming very glad work booked here helpful staff

    4
    « Excellent food and attentive bar staff »

    Very good hotel with excellent food. Bar staff very attentive and I was impressed that she remembered my name from one evening to the next given the number of people to pass through. As a lone female visitor I was made to feel comfortable in the bar and restaurant areas. Could have done with more than one person on reception during peak check out time.

    2
    « Not the best »

    Our room was very clean but that's it. It was a 70's legacy of miserable pine furniture and brown carpet and curtains. The breakfast was possibly the worst I've ever had in a hotel and the service was just as bad with rude, unhelpful staff

    3
    « Mediocre bed but great staff »

    The staff: The receptionists when I arrived were pleasant but the guy on in the evening was great, very friendly and helpful, recommended a great restaurant locally, staff in bar area were also very nice and welcoming. The guy in the evening was also nice but couldn't pour a pint to save his life something the hotel should look into when they realise their yield on beer is severely lacking. The room: well presented but freezing and the radiator wouldn't stay on. Bed very creaky and uncomfortable, can feel all the springs in the mattress. Can not get comfortable. Pillows very hard. Good shower. Nice facilities. Thin walls, could hear people talking and doors closing nearby. Food: had the panko breadcrumb brie and grape salad and some chips... amazing!! Earlier in the day my colleague got a ham sarnie and it was incredible. Hand carved ham with an apple and cinnamon chutney thing served with salad, crisps and slaw. Very delicious and reasonably priced. Coffee was okay. Very strong but that's how I like it but the milk and cups were cold so had to drink it very fast as it got too cold too fast. Haven't had breakfast yet as I'm writing this because I can't sleep but it's being delivered to my room for £3 surcharge, not bad at all. We shall see but I have high hopes after that yummy food. Overall not blown away but not too bad.

  • 2
    « Lots of little problems »

    We arrived at the hotel at 16.00 approx. The approach to the hotel and its setting are beautiful and first impressions made us very optimistic about our stay. The young lady on reception was polite and very helpful. However, matters went rapidly downhill as we made our way to our room. In the hallway there was a pile of used towels on a table. As we climbed the stairs to the next corridor, I noted that the carpet was frayed and a potential hazard. At the top of the stairs we passed through a fire door to be greeted by a mess on the floor, blocking our way. There was a large cardboard box containing rubbish and a number of items of crockery left on the floor. My husband had to move the box so we could pass down the narrow corridor to our room. As I took a photo of this mess, a cleaner saw me and literally whined, "Aww, I haven't had time to move it yet". BUT THEN DID NOT MOVE IT! When we finally got into our room, it looked lovely and clean and was very spacious but we noticed that there was no hospitality tray. We actually found it much later in the evening, inexplicably placed inside a cupboard. We attended an event in Bury and returned to the hotel after midnight. Even though there had been a wedding that evening the hotel was quiet and calm. This all changed at 4am, when I was woken by people shouting and laughing outside in the hotel gardens. This continued for over 20 minutes with no-one from the hotel asking them to be quiet. What concerns me most is that it may actually have been hotel staff making the noise. It took me a long time to get back to sleep, only to be woken again at 7.30am by the couple in the next room shouting at one another. Their shouting happened yet again at around 9.30am along with doors slamming and loud footsteps along the corridor beside our room. My husband and I were exhausted by our disturbed night and decided to refresh ourselves with a shower. Midway through his shower, my husband shouted that the water had stopped running. I tested the sink taps and the water was running ok but no water came through the shower head for over three minutes, whilst my husband stood and shivered, covered in soap. We left the hotel at 11am and hoped that no-one asked us if we had had a pleasant stay because we would have given them a very sharp and honest answer. The management of this hotel need to look at issues of health and safety, cleaning regimes and take into consideration that the enjoyment of one guest may be to the detriment of other guests. ps At no point during our stay were we told about the free use of the pool or the steam/sauna rooms.

    3
    « Nice Gardens »

    So I tipped up after a long drive and hoped for smiley faces and welcoming cheer. Apart from the receptionist who did what she had to in general the staff were ok. Had a laugh in the bar watching the rugby and tried to get an early one. With weddings on etc it was a bit noisy but that was ok.. The bed was alright, the room a bit warm even with the windows open (hence hearing some noise). I noticed some paint chippings, the carpet had seen better days, the shower gel thingy in the bathroom didn't really dispense gel, the water pressure was useless but hot enough. Oh and the bath creaked weirdly?! (Room 46). All that was bearable. Being ignored at breakfast really annoyed me. We were told that breakfast was full so "Take a seat in the bar area" which we did. About 15 mins later we complained after loads of people left and 2 other couples (behind us) were let straight in. It was then 10 mins to finish time. Tables were dirty, no plates initially, no bacon initially, only a few scoops of beans left. There were some ladies in after us who fared much the same. So, all in all and having 24 hrs to think about it.. It was just ok. Probably not worth 3 stars but a strong 2. "Could try harder - but not an 'F' - yet"

    5
    « Great place to stay! »

    We stopped here for one night for a visit to my family as many times in the past. The rooms are confortable, and well appointed. The breakfast is very good, and the staff are excellent, very friendly and helpful. I would definately recommend this hotel to anyone staying in the region for either business or leisure.

    3
    « Very tired »

    Stayed her for one night to spa for a hen night and a murder mystery night,firstly we was classy hens, no tack. We arrived early and our rooms wasn't ready which is fair enough and they did give 14 of us a room to put our bags,must say the receptionist could of been more friendly and welcoming,we made our way to the spa and to be fair there was a lot of us and it was confusing, the spa is basic and ok but tired, after that we went to the main bar for food and because there was two weddings we could only have sandwiches, which was ok,the murder night was very good entertainment and fun, the food was not so good but not terrible however the chocolates with the tea and coffee where old and fusty,we had a good night but the room is yet again so old and dated and tired, our rooms where clean and fine, in general this place just needs updating badly.

    2
    « Disappointing »

    Musty room which had recently been re painted after leak; below par breakfast particularly on continental side; new staff training issue ; good reception staff who understood the issues I had; poor bed.

 

Venir à l'hôtel ...

Toutes les directions


Depuis : la M60. Suivez la direction M66 Bury, sortie 2. Suivez la direction du centre-ville de Bury puis direction Bolton. Tottington et Walshaw devraient alors être indiqués. Suivez les panneaux vers le Best Western Manchester Bury Bolholt Country Park Hotel.