BEST WESTERN Plus Philadelphia Bensalem Hotel,  Bensalem

3499 Street Road, 19020-1547, Bensalem, United States - Voir la carte
+1 215 638 1500 +1 215 638 8547

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Bar-salon
    Bar-salon
  • Parking gratuit
    Parking gratuit
  • Salle de jeux
    Salle de jeux
  •  Restaurant
    Restaurant
  • Air conditionné dans les parties communes
    Air conditionné dans les parties communes
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 265 avis de voyageur
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Blotti dans les contreforts du superbe comté de Bucks, le BEST WESTERN PLUS Philadelphia Bensalem offre un service exceptionnel et des équipements exceptionnels aux visiteurs. Nous sommes situés à proximité de Sesame Place®, du casino Parx et de la galerie marchande Philadelphia Mills® Mall. Les voyageurs d'affaires apprécient l'accès facile à l'I-276, l'I-95 et l'US-1 et la proximité du centre-ville de Philadelphie, à seulement 32 kilomètres. Avec accès Wi-Fi gratuit, centre d'affaires ouvert 24 heures sur 24 et salles de réunion polyvalentes, travailler sur la route est un plaisir. Notre hôtel offre un petit déjeuner complet et gratuit à tous les clients, ainsi qu'un nouveau restaurant et salon, Ben's BBQ & Beer, ouvert pour le déjeuner et le dîner. Après une longue journée, vous pourrez vous détendre dans notre bain bouillonnant d'eau de mer pour 10 personnes, et profiter de notre piscine intérieure. Notre service de restauration personnalisé donnera une touche de classe à votre réunion dans le comté de Bucks. Les familles savent que la situation de notre hôtel de Bensalem, en Pennsylvanie, leur permettra de rouler moins pour s'amuser plus. Flyers Skate Zone® est à proximité, de même que Sesame Place®, Peddler's Village et les magasins d'usine Philadelphia Mills®. Les enfants adoreront le musée Please Touch® et le zoo de Philadelphie. Ne manquez pas la chance de redonner vie à l'histoire avec un voyage à l'Independence Hall dans le centre-ville de Philadelphie. Les clients de notre hôtel peuvent passer la journée à découvrir le meilleur de Philadelphie et du comté de Bucks en laissant le personnel de notre hôtel de Bensalem, en Pennsylvanie, prendre soin d'eux. Réservez votre séjour dès aujourd'hui !

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Chambre 1

Avis de nos clients


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Basé sur l'avis de 265 voyageurs
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
63
Très bon
 
76
Moyen
 
58
Médiocre
 
38
Horrible
 
30
En couple En couple 42
En famille En famille 107
Escapade entre amis Escapade entre amis 19
Professionnel Professionnel 53
Voyage solo Voyage solo 23
Propreté
Emplacement
Chambres
Service
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Rapport qualité / prix
BEST WESTERN Plus Philadelphia Bensalem Hotel,Bensalem
  • 4
    « A good hotel for the cost »

    The hotel was perfect for the cost that I paid. The internet was a bit choppy but that was the only downside to my stay. The hotel wasn't anything special as far as amenities go, but the kind and helpful staff is what put this place above and beyond my expectations.

    5
    « Awesome Stay! Great restaurant and Pool & Hot Tub. »

    Had a great stay. Staff is friendly and welcoming. Nick, christina, Bianca and Tasha are helping, caring and accommodating. This a place which I can recommend to friends and family. Clean and smells fresh in the rooms and exterior as well. The beds were comfortable.

    4
    « Medical trip to Philadelphia »

    Overall the hotel was good. They matched a competitors price for the 6 night stay. The room was remodeled and met all our needs. It was clean and everything worked. The restaurant actually was very good! The BBQ ribs and pulled pork was one of the very best. Location was also good. We were close to a mall, dining, and access to downtown.

    4
    « one night stay.. »

    I have stayed for a one night visiting sesame place. The hotel is in very good condition with clean and wide room equipped with a microwave and refrigerator. The breakfast was an average. Had a free WiFi with good signal. Very friendly staff. Would recommend it if you look for a budget clean hotel the meet your needs.

    3
    « I've Had Better »

    Was expecting more for almost $100 a night. While the bed was comfortable, but the overall appearance of the room (especially the bathroom) was a bit below expectation. There was an odor in the hallway the entire weekend and the bathroom could stand for an upgrade. There were stains on the walls and corners of the tub that made me want to wear socks while showering.

    5
    « will stay again »

    Everything was clean and neat. Was the best place we stayed in at this location. WILL stay again. Room was always cleaned everyday and spotless. Was not a noisy place. Love the card access to the building. Makes the other half feel safe.

    3
    « Okay but things did not quite meet my needs »

    Room was clean except for a week old half slice of stale pizza we found behind a chair. The pool was open Monday night but a note saying it was closing 10 AM Tuesday was posted at 9 AM the next morning. With an hours notice they decided to do maintainence on the indoor pool and closed down abruptly 10 AM Tuesday the 16 and reopened I am told around 3 PM Wednesday. Did not even indicate online that they planned this maintainence. WOuld have booked elsewhere had I known.

    2
    « Broken Back Door »

    The only reason for 2 stars are because of the two female workers working the front desk. The room was surprisingly good. The bathroom was gross and we were happy we didn't need to shower, during our one night stay. The biggest problem is the back door entry. It is very sketchy looking to begin with. For entry B there was a rock keeping the door open. We didn't think anything of it until we saw a woman whose arms were covered in track marks whi was smoking a cigarette propping the door. It was unnerving. When I spoke to the front desk, the woman working said that management was aware of the broken door, but they sort of brushed it off. A broken door is a serious issue. The hotel needs to decide if this a family friendly hotel for families going to Sesame or a hotel for people looking for a quick rest during their casino stay. It is hard to be both. If they want to be family friendly, management needs to get that door fixed. If it were just me traveling alone, the hotel would have been suffice. However, my wife did not feel safe being at this hotel. Would not return.

    4
    « Our two day plus stay »

    Very nice property. Good staff & good value. This is a good location to stay at. Not far from downtown Philadelphia, a Casino to make some money from (or to leave some money at), lot's of places to dine at. This would be a good choice for staying at.

    4
    « BW Stay »

    My stay at the Best Western hotel was very comfortable. The staff was extremely helpful and willing to accommodate my needs and request. I have since stayed their a few more time and currently scheduled to stay there next week.

  • 2
    « worse experience ever »

    last time i was in this hotel. the laundry dryer was not workng. the air conditioner was not working. overal has a bunch of lound and rude people that were arguing over breakfast or any other thing. hate the stay

    2
    « Waxing Isn't Cleaning »

    We stayed here 3 nights - attending a funeral. And the hotel was almost the saddest thing about our trip. On the good side - the room was nice with a fridge and comfortable bed and bedding. That's why it gets two stars instead of one. No so good - everything was covered in wax. Their motto must be - 'If it's waxed, it's clean.' Everything in this hotel was either slippery or sticky - the floors, the desk, the bureau, the tables in the eating area, the pen, and even the bible in the nightstand! And I wouldn't swear to it, but I think the eggs were waxed as part of the marginal, free (worth every penny) breakfast. (The coffee was undrinkable - and I am not a coffee snob.) There were unpleasant smells in some of the public areas, especially by the elevator. One other thing was that there was electrical machinery going virtually the whole time. It sounded and felt like someone was constantly running a huge vacuum cleaner next do. Or imagine someone revving a motorcycle under your window all night. I believe my health was affected. So after each long day, I did not look forward to being in this hotel. We won't be staying here again.

    1
    « Really poorly cleaned. »

    Long story short..pubic hair in the "clean" sheets, offered sheets to change the bed or new room. We picked new room, that bad too, the smoke detector had a shower cap over it (previous folks smoked) and had a red substance (blood?) smeared on a wall. Housekeeping was glaringly HORRIBLE.

    1
    « Poor wifi, they copy your license be careful will probably be used for fraud »

    Upon arrival clerk photocopied my drivers license. I told him he could not do that and he told me he would not check me in unless he did. The Holiday Inn 3 doors down used to do the same until PA Attorney General told them they could not do that. Clerk said it is a Bensalem law. It is not a law, the law saids the hotel must keep records and know who stays in property. Law saids does not allow them to photocopy drivers licenses that contain personal information. Be aware if you have stayed here the information is not secured and any employee can use the photocopied id's. The wifi at the property is garbage. My computer and table would not stay connected it kept disconnecting me. My guess is they have the bottom of the line as cheap as you can by wifi. I had to use my own Verizion Jet Pack. On Thursday AM at 730 am I walked over to Dunkin donuts next door and the hallway was filthy with litter. Most likely from all the children running around screaming in the hallways starting at 645 am. The room smells bad from all the moisture from the humidity. The property has the old window ac's and not central air. My room smells musty and like bad feet from the moisture. I left my gym shorts on the carpeted part of the room and they were wet the next morning from the moisture still in the rug. The only good thing is the furniture is all new. Other than the tv being the size of postage stamp and the 3 pounds of furniture polish on the table in front of couch that is the best feature of the property. This is a new flag for the owner Bhoola Enterprises LLC they lost the Holiday Inn one.

    5
    « Family Reunion 2016 at BEST WESTERN PLUS WAS AWESOME »

    The room was beautiful, clean and spotless. The mattress were high, like being on a throne (LOL). The room was big enough to move around in even with a motorized scooter and a wheel chair. You will love the comforts of the rooms. The only thing that I did not like was the toilet was for a child. It was to low to the floor. The should have an adaptable to seat for grown people. This hotel was excellent for such an event! The staff was great! The service was great and the FOOD I will give them 5 Stars!! Thank you so much. The ASHBY'S FAMILY REUNION WAS GREAT!

    5
    « Clean rooms, free breakfast. »

    I stay here three to four times a week for work. Rooms are always very clean and well stocked. Has free breakfast in the mornings, indoor and outdoor pool. The rooms are very quiet and sleeping during the day is never a problem.

    4
    « Comfortable Stay »

    The stay was comfortable and good overall. No issues, the breakfast was decent. Rooms were clean. It us located in very accessible are with lot of restaurants around. The layout of the motel is not the best, it is okay for me but my colleague has leg injury and it was not easy for him to do long walks. Overall good and comfortable.

    2
    « Terrible, dirty, understaffed. Don't bother »

    Don't do it! You might be tempted to book here, but just don't. Place was filthy, feared for my health in the pool area, water cloudy, full of debris (INDOORS), pool tile area polluted with smashed cheese crackers, etc. And in our room, hubby walked barefooted on carpet and black soot came off when he showered. Plus, they are woefully understaffed. Prepare to wait amid a confused mass of individuals at check-in. And please, don't have a special request!! In our room, there were two little bottles of conditioner, no shampoo. And only "decaf" coffee pods. So I asked for some shampoo and regular coffee. NEVER GOT IT.. And the whole place was damp. No, more like wet. Dripping ceilings with waste buckets under them. Musty smell everywhere. UGH. The BBQ restaurant on premise was actually decent, with tasty food at reasonable prices, and a GREAT selection of beer. BUT THE BREAKFAST WAS AWFUL!! Sausages at 0700 that were so hard and overcooked, they must have been left-over. Maybe a couple times. Might have given this place a "1" instead of a "2", but I reserve the "1" rating for places that have bugs. At least I didn't see any here. Good location, but there are definitely other, better, places to stay nearby.

    4
    « Sesame Pl stay »

    Booked because it was the most reasonably priced place in the Sesame Pl area that allowed kids. Clean, helpful staff, reasonably close to Sesame Pl. quick drive to philly in case you were into that. Breakfast buffet was a little bit of a nightmare Go before 8am if you do go, otherwise just hit a diner or your whole morning will be shot. Wifi was decent. decor was nice. parking was plentiful. used the pool. they have a kiddie pool section in the bigger pool and a hot tub. both clean.

    3
    « Front desk Jerk »

    Outside looks like dump. Lobby not impressive. Rooms pretty nice. Side door stayed unlocked all night. Had clogged toilet. Called front desk 1st time, male with poor English said "Someone will be up right away." Called 2nd time, 30 minutes later, and got a different poor English speaking male. As I told him this was my 2nd call he interrupted and said he didn't need that, what was wrong? once I told him he hung up on me. I went downstairs to inquire and finally ended up with maintenance about an hour after 1st call.

  • 1
    « DO NOT STAY HERE »

    FIRST AND FOREMOST....THE BBQ RESTAURANT AT THIS HOTEL IS FANTASTIC!!!! BEST WE EVER HAD...... NOW READ THE REST !!!! My wife and I stayed in this hotel to take our young children to Sesame Place. Check in was smooth and our room was "ready" when we arrived at 6:00 pm. We had a few items to put in the refrigerator and when I opened it I found left over fried chicken, the stench immediately permeated the room. After we put the kids to bed, my wife noticed a hair pin that did not belong to her in the sheets. She confronted the front desk to assure our room would be completely flipped the next day while we were at the amusement park. Later, the same night, I moved the ottoman to find moldy packages of chicken nuggets and french fries! I brought these down to the front desk clerk who apologized and told us he would compensate a meal from the BBQ restaurant the next night. One of our children awoke at 4:30 a.m (unsure of where she was) so we turned the TV on to get snow and then a message of "NO SIGNAL", the WiFi was not connecting to our iPad. We tried to phone the front desk to find out our phones did not work ! By this point, both kids were awake. We took them down to the complimentary breakfast to find apples with holes in them, brown bananas, and yogurts were out of date! Luckily, Dunkin' Donuts is next door! When we returned from the park that night, I approached the clerk about the compensation and he replied to order food from the restaurant, bill it to the room and he would credit the account. I put my order in and relayed the message to the waitress who stated the restaurant is a separate entity and they do not charge tot he room. I put the order on my credit card (we were not planning on spending $60 on dinner that night). I then went back to the clerk who was unaware of the inability to accommodate the compensation. The BBQ restaurant swiftly refunded my card the next day. Same night, around 10:30 pm we were disturbed by noise in the hallway. As we walked out to see the commotion, we found a rambunctious wedding party of about 50+ people in and out of hotel rooms and the bar was reopened for them. They were VERY LOUD. Sunday morning I started packing up the car, as I went outside, people were sleeping in there car, vomiting on sidewalks and cigarette butts were everywhere. We thought we would take the kids to the pool before we hit the road back home. (Pool is supposed to open at 9 am) At 9:15 the pool room was still locked, my wife used the house phone to call the front desk the clerk stated "The pool does not open until 9:00 am, the people just got here to open it, give them a few minutes." Shortly after that call, the front desk clerk came to open the pool. We walked in to a disaster. Towels were sprawled on the floor and chairs, there were no clean towels and the pool was FILTHY. We refused to let our kids swim in it. This was a major disappointment because the hotel pool is always exciting to them. The overall experience was irreconcilable. It was disorganized, unclean and inappropriate for families. I would not stay in another BW hotel by myself, let alone with my family. It was a vast upset and I hope to prevent as many families as possible from enduring the same.

    5
    « Great Stay »

    We stayed here for a family trip to Philly. We needed something that was in our budget and offered breakfast. Even though we drove for 25 minutes to Philly we enjoyed our stay. The hotel was clean and the people friendly. We had a nice breakfast with many options to choose from. Fruit, yogurt, waffles, cereal, oatmeal, eggs, bacon, hash browns. The room was clean and had AC. There was a desk in the room as well as fridge and microwave. We stayed as a family of 4 and will return if we are in the area. Oh and their lobby has a small sundry station with some snacks and toiletries. I would recommend this place to all.

    3
    « Bed was comfortable »

    The bed was comfortable but that is where the good stops. Breakfast food was awful, trash was overflowing, hot items were empty and there was no fruit. TV remote did not work but they sent someone to fix. Had to use cell phone to call hotel from my room because phone did not work and they could not fix. Pool is small and a long walk from most rooms. I will not stay here again.

    4
    « Stay at Best Western Plus in Bensalem »

    Room was clean and nice. The wifi did not work and they ran out of breakfast on Saturday morning. The staff that checked us in was friendly and nice. Overall, I would stay again for the price we paid.

    5
    « Best Western made my weekend »

    We were in town for my son's wedding and the hotel we booked had overbooked and could not accommodate us. We called around to local hotels that were pet friendly and This Best Western Plus in Bensalem saved and made our weekend great. I would definitely recommend this Best Western Plus.

    2
    « Very Disappointed »

    This property was a disappointment from the moment we arrived. Unfortunately Best Western decided NOT to install a sign to their building, only a giant BBQ dinner banner, so it took us a few minutes to realize we were at the correct spot. The front desk staff were friendly as we checked and ready with our paperwork. Once we settled into this very old and poorly maintained hotel we found that Wifi was utterly Non-existent. The first morning's breakfast seemed all that we expected. It was the 2nd morning that disappointment stuck again. As we walked the hall to the breakfast room I noticed that all the housekeeping staff was readying their carts. Half of this staff were in uniform the others were in plain clothes, entering guestrooms to clean. It honestly worried me a bit...were they actually paid employees entering rooms or strangers? No way to tell. Once we reached the breakfast room the guest line to the buffet was full (understandable on a busy morning). But for me, the problem was with the 2 female Best Western employees cutting in line to serve themselves while all the guests were made to wait as food items needed refilling. These 2 young ladies proceeded to take their food and eat at one of the few seats available. I'm not sure if this is an employee perk or 2 girls breaking the rules. Either way, very unprofessional. I would choose a different property in the future....

    5
    « Excellent Hotel experience »

    We stayed in this hotel as a part of a wedding group. We enjoyed our two days stay in the clean , comfortable, and spacious rooms. as well as the nice and friendly service. Breakfast was tasty with wide variety of choices. Relaxed atmosphere. We will go there again.

    5
    « Great Stay at Great Price »

    The Best Western Plus in Philly-Bensalem was a great stay. We stayed for one night and the staff were phenomenal. They provided great service and helped us every step of the way. It was easy to get to and right off of I-95. Hot breakfast, free internet, and premium channels on top of a great staff make us want to return again for another trip.

    4
    « Very nice stay »

    Stayed one night before running in race at Pennypack park. Clean room, comfortable beds, relatively quiet, staff slightly aloof but efficient. Elevator to 2nd floor, nice pool, next door to Dunkin Donuts. Best feature is the bar/dining room. Great selection of craft beers at $4 a glass (pint or snifter). Would definitely stay here again.

    2
    « Business traveler »

    This hotel should not be a three star hotel. management not very helpful. I stay in Philadelphia every week and this hotel is worst of any I ever get on Priceline or Hotwire. I wish you could reject hotels when you bid and exclude hotels unworthy of 3 stars.

  • 2
    « Not so great »

    The carpet was wet upon entering room. Later it did seem to dry, but when I walked barefoot on the rug, my feet would be covered in dirt. It was pretty gross. I don't mind my socks getting dirty from a hotel rug, but my barefeet...Gross The tv didn't work AT ALL - reported to front desk and they said there was no one there to address until the next day. Same thing about the internet. I continuously got kicked off the internet for HOURS. No one was there to fix it. The next day I was checking out, so how was any of that helping me. I paid $115 a night to stay there. Totally not worth it. Reconsider another place.

    2
    « My visit »

    Staff rather rude, for the exception of Jul at the Front Desk. Shower is awful, no water pressure, and you have to toy around with the faucet to get the desired water temp. The attached BBQ Restaurant is OK in a pinch, but there are other food options nearby. Yesterday at 6:35 AM there were no eggs on the breakfast buffet that opens at 6:30 AM. Today at 6:26 AM there was no coffee available. There is a Dunkin Donuts in the parking lot.

    5
    « Great spa. »

    I stayed with my friend and had a great time. Loved their indoor pool and the spa was so big and worked very well. Breakfast was awesome. What a big change in 2 years. Dunkin Donut was big help for midnight snack. One of the housekeeper didn't speak English, but went and got her supervisor and I thimk that was nice of her. I would recommend this hotel and definitely will stay here again.

    3
    « No towels in my room »

    We stayed here for one night after our visit to Sesame Place and called ahead to inform that front desk that we would be arriving late. We walked in to a cold room (thermostat was set to 62F) and no towels or toiletries in the bathroom. Kids were tired and in need of shower so we called the front desk for room service. However, at 10 pm they were down to one person who could not leave the front desk at that time. My husband hiked all the way to housekeeping to get our supplies filled. Never staying here again. Breakfast was average and just like any other motels offering free breakfast. We did not use any other amenities but loved the fact that they had a Dunkin Donut closeby. Close to highway, Parx Casino and Sesame Street.

    1
    « Get your rooms rates in writing. »

    Called and was given one rate. When we drove all the way there they increased the rates by 10 USD. I said this was not fair. The front desk person said he would see what he could do and proceeded to take down all my information. AND THEN he charged me the increased rate without any effort to help me out. Well, that was enough for us. I have now decided because of this place that BW has now lost a customer permanently. Very bad sales technique. Lure you to their place and then increase the rates knowing you are already tired from a long day.

    3
    « A decent hotel in the area »

    It's a decent hotel in the Bensalem/Parx area. Breakfast is average like most free breakfasts in Pa. Becareful of any stay 2 night and get $25 Or free miles/points deals, because they use a little scam; if you dont go online and sign Into your Best Western acct using your password and acct info and find the tab to click to accept this bonus deal than you out of luck. Scamish but at the corporate level. As far as the rooms they are ok as well as the staff.

    3
    « Hit & Miss »

    The staff are wonderful people. Front desk are great, professional and friendly. Bar staff are wonderful as well. The overall issues: spotty wifi, door keys that go blank and you need to trek all the way back down to the main desk to get them re-keyed, and smoking rooms that waft into non smoking. The food in the BBQ lounge can be good and overall not bad. It'll do, but high praise to the staff.

    3
    « Good for an overnight, but could be hit or miss »

    Overall the hotel was clean and comfortable for an overnight stay. I hesitantly recommend because It could be a hit or miss. There were very noisy areas of the hotel that I passed while walking the hallway ((music blasting out of rooms). I got a great deal on a room so it was worth it the rooms by mine were quiet. Breakfast was ok, not great.

    4
    « Good place to stay »

    Everything was very satisfactory at this hotel. Unfortunately, we only stayed one night but I would have loved to try spa services and hot tub. Would definitely consider staying again. Free breakfast was offered and selection was very good. In fact we were not able to consume all items due to being full already. Vern at breakfast area is commendable and has a great personality. Manager seemed very caring and attentive also asking if there was any issue that needed to be handled. Impressive.

    3
    « An adequate mid-range hotel »

    Since I usually stay at Wyndham, Hampton Inn, Homewood Suites, etc. I was disappointed with an "older" in need of some updating hotel. Staff was fine, overall clean, just not as "fresh and new" as I'm used to.

  • 5
    « Free HOT Breakfast! Big Rooms! 50 feet from Dunkin Donuts too! »

    I was absolutely surprised by how much I enjoyed staying here. The rooms were big and had a fridge and microwave in them. I noticed that I was only 50 feet from a 24 hour Dunkin Donuts, which was awesome! In the morning, they had a free hot breakfast with potatoes, bacon, and make your own waffles. This was the BEST bacon I have ever had at a hotel. I'm not kidding! The bacon was chewy, smoky, and delicious! I absolutely hope to stay here again!

    4
    « Awesome stay!! »

    Had a awesome stay lounge was great and hot Breakfast was good clean rooms. Stayed 4 nights and will definitely be back to stay here when we come back to visit family. Also it's close to a lot of different Restaurant's in the area and the casino is close by Ben's BBQ is located inside hotel great food and had a awesome bartender.

    3
    « Ok »

    Breakfast was great. The staff was very friendly. Clientele was a little iffy. Location was a little farther than i thought from Philly, but there is a lot of traffic going on in the city. Pool was good but had a very heavy chemical smell. It is located near a lot of good chain restaurants. The room was clean but the bathroom was small.

    1
    « Not the best western we have ever stayed on. »

    First off outside pictures do not match. Indoor Pool was cool not heated. Had to wait 15 min to have handicapped chair at pool available to use. But what really upset us was I called when I booked our room back in Jan and asked for a handicapped room with walk in shower for a teen in a wheel chair. Got only handicapped room with tub so she could not get a shower the whole time here and I get sorry. Housekeeping was great. Breakfast was good but make sure you are done by 10 am because they close the door right at 10am regardless.

    5
    « Good for wedding parties »

    The staff was very accommodating for me and my wedding party. They offer a great shuttle service. They will help keep track of the people who booked and who needs to book. The rooms were clean and they also helped us with any issues that may had arrived.

    4
    « Great, pet friendly hotel! »

    We stayed at this Best Western for a few days over the holidays, with our two large dogs, who they allowed for an additional fee. The rooms are clean and big, with ample space for us, two dog crates and all of our luggage. The staff was friendly and the breakfast was decent, but the indoor heated pool and hot tub was the highlight of our trip! It made us feel like we were in a resort, rather than a budget hotel. On our last night, the hotel must have been full, because there were lots of kids playing in the hall that we could hear from our room. Not a major issue, but it did make it difficult to walk the dogs and resulted in them barking, which Im sure was an additional disturbance for someone else. Still, a great pet friendly option that I would reccomend. A good value for the money.

    5
    « Pleasant Surprise »

    From the check-in process to the check-out process, everything was spot on. The room was great and the bed was fantastic. So comfortable! The breakfast was a 5 star meal! A little noisy in the corridors, but it was a Sat night and there was tolerable.

    5
    « Very nice Hotel! »

    This hotel was very nice. I usually stay elsewhere on my trips to Philly but this was my first time at the Best Western. Close to the casino, clean, and the staff is excellent. I visited in January due to a death in the family. I am very picky about where I lay my head. When I walked into the room there was nothing out of place and the beds were very comfortable. The room and bathroom was clean and they do offer free breakfast in the morning. Would like to say thank you to Tina for making our stay enjoyable.

    4
    « Great hotel & Staff »

    We visited the hotel to have my daughter spa party and sleep over. The hotel was very nice, clean, the rooms were very nice. The kids loved the indoor pool and hot tub. The staff was very nice and friendly. The breakfast was very nice, stocked and organized. The breakfast area manager, I think his name was Vern was very nice friendly and helpful. i will definitely visit this hotel again!

    5
    « Fantastic Experience! »

    What a pleasurable stay! Visiting Bensalem, primarily to enjoy the nearby Parx Casino (0.6 mile) with family, we stayed at the Best Western Plus. Days before, I called the Hotel and made special arrangements for a handicapped bathroom. We arrived late and were greeted by a friendly, professional staff. The bed was as comfortable as any I've experienced. Vern provided weekend Breakfast with a smile, Tina at the Front Desk was top notch and always pleasant, and the housekeeping staff dolled up the room every day. Great Cable TV (Investigation Discovery!) The Pool/Hot Tub area was also superb. Thank you! Just a great, relaxing weekend and we'll definitely return!

  • 5
    « Best smelling room in the Bensalem area »

    very pleasantly surprised to have a hotel room that not only was clean but smelled clean. Hotel has a very pleasant staff. Easy to access off the PA Turnpike and Route 1 For the price range, this was one of the better values in the Bensalem area

    3
    « Strong perfume »

    The staff at this hotel is very courteous, professional, and helpful - however the hotel facility itself is mediocre. My room spelled like buckets of Fabreeze were splashed everywhere and there was an odd, slippery film on all of the tile in the hallway entries, room entry area, and bathrooms. The wifi didn't work properly.

    1
    « Avoid »

    If you want a burning respiratory tract, no internet and a totally inaccurate bill then this is the place for you! I would avoid this hotel at all expense. I'm not sure why my room bothered my respiratory tract, I'm guessing it was recently sprayed and poorly ventilated.

    1
    « Misleading price. Dirty. Noisy. »

    Extremely displease with my experience here. I booked my room from booking.com and was given the price of $181.59, I also clicked the I have a pet option and no additional fee was added. Once I arrived I was told for a pet it would be an additional $20, not what I expected but fine. I'm looking at my credit card charges right now and I was charged $271.60. $90 over my booking costs. This is outrageous and I will report this to my credit card company to have it removed. Also you claim to be pet friendly but there is broken glass along the entire sidewalk of the C door entrance. I had to carry my dog all the way down the street so she didnt step on glass. Also there are animal droppings everywhere. Also there was food and trash throughout the hallway which my dog tried to eat. That of which I grabbed out of her mouth and through back on the floor. Next day the same walnut was there.Why is there not a single trashcan if you claim to be pet friendly. Upon leaving from my room. I did a quick sweep to make sure I didnt leave anything behind and found vicks vapo rub along the side of the bed a half a box of tampons and used tissues under the couch. Thankfully I haven't caught the flu. But that is disgusting that your house keeps don't clean and check around the whole area. Also there were a lot of noise coming from the roof. Sounded like work was being done it was very obnoxious for a sunday morning. It sounded like bowling balls being thrown. I left at 10:30 and had a engagement I had to get to so I didn't have time to tell management. I will be sure to post this to yelp and other social media. The only good thing about my stay way Julie the bartender. She was great.

    5
    « Great Experience »

    Everyone at the hotel were helpful and pleasant to deal with. For dinner we ate at the BBQ Restaurant and the Ribs fell off the bone-----Delicious!! The staff was very friendly....The pool was clean although we could not find any towels available as they were all used....

    5
    « great value »

    this motel was very nice, great staff, extremely comfortable bed. It was a great room for the price. If you use PARX poker code you get a discount, so its $85 any night of the week. The breakfast was as good as any free breakfast, and overall the hotel was very clean. It was the most comfortable bed I ever slept in and the staff was very nice.

    5
    « Parx casino »

    Exc hotel beds are awesome nice rooms free better than most breakfast includes pancakes waffles eggs either sausage or bacon promo code parx poker for 85 a night rate any day of week anytime I go to PARx will stay at this hotel

    4
    « Unexpencted surprise »

    I would normally lump lower-fare hotels into the usual 'it's fine for what it's worth' but the BW in Bensalem surprised me (in a good way!). The staff members were all nice, the rooms well appointed and modernized. They also just opened a BBQ service which was VERY good. Who would have thought? I recommend this place for the food, the service and the rooms.

    4
    « Great employees, nice rooms »

    The rooms have been remodeled and are very nice. Good value for the price. Beds are very comfortable. Excellent free breakfast provided. Great employees. Good location. The restaurant was good. The Fitness room equipment is outdated or broken.

    5
    « Pet friendly & indoor pool »

    After a change in my daughter's work schedule, our Sunday night became available for a little get away. The next day no school so perfect timing. At first finding a place to stay was hard because we wanted an indoor pool and a pet friendly place. Then we found this hotel. I called them. Not only did the woman (Genesis) give us a good rate, she gave us a lower rate than the internet advertised in all sites. There was an extra $20 charge for our little dog, which I was very happy about. We were greeted with a smile, check in was a breeze and we were changed and swimming in the pool within a half hour. The pool closes at 9 but at 9:30 we were still swimming and no one seemed to mind. We left on our own and people were still swimming. There is a hot tub but it wasn't working. The indoor pool seems to be a new construction so they may have been still working on the hot tub. The water was in but it was off. Not a problem. The woman told me that it wasn't working when I booked the room. The room was nice and clean. Clean comfortable beds with lots of pillows, a nice flat screen tv with Direct TV programming. The shower was in good condition and there were plenty of towels. The remote for the TV was missing. The front desk person brought it up personally. We had a little trouble connecting to the wifi. Quick call to tech support we were up and running in no time. Free breakfast in the morning. Cold & hot cereal, juices, milk, coffee, tea, make your own waffle and pancakes, muffins, bread for toast, english muffins, eggs, home fries and sausage. So good. There is a bar that serves food in the day into evening but we didn't use it. There is a guest laundry, mini arcade room and vending machines full of goodies. I will definitely return here with my family.

  • 1
    « Customer service of reservation »

    when calling to get general information about this particular hotel to see if it will meet your requirements you should NOT have to spend 5 to 10 minutes answering questions about a reservation or stay that may or may not even be needed UNLESS the hotel has indeed the amentities and offers what you will need. If I am the CUSTOMER calling to get informatoin about the hotel, I should NOT be required to answer questions first about a possible stay that, I can say now and forever, will NEVER happen at this hotel, or any Best Western hotel if I can make that happen for the rest of my life! Mark Lambert

    5
    « new years in philadelphia »

    We went to Philadelphia for the Mummers Parade. This hotel was only 25 minutes outside the city, and was very reasonably priced. It was very clean and comfortable. The staff is very friendly, and helpful with tip about the area. I would definitely stay at this hotel again.

    2
    « Hotel was OK, restaurant staff was very, very rude »

    This hotel was good-not-great. The bed was comfortable and the room was a good size. But the shower was subpar, the bathroom door could barely be opened from the inside because the bathroom was too small, and the walls were thin. But the real problem came at the continental breakfast, where I stumbled sleepily downstairs in my socks to grab coffee and a quick pastry and was yelled at by a staff member - as in, he literally raised his voice to me - for not wearing shoes. I can't imagine I'm the first person to run down to the continental breakfast for a quick coffee in his socks before, though I suppose it's a reasonable prohibition (a sign might have been nice). But the punishment definitely didn't fit the crime here - instead of simply informing me, the staffer snapped at me, then when I said, "OK, let me just grab a quick pastry and then I'll be gone," he raised his voice and yelled at me like you'd yell at a recalcitrant child. I'm not a believer that the customer is always right, but I am a believer that a hotel staff needs to address its guests with a minimum of politeness. So, yeah... I won't be staying here again.

    5
    « Very clean and comfortable »

    My husband and I stayed here for 7 days. The rooms were clean and comfortable and everything was quiet. Almost felt like a home away from home. The breakfast was good and offered a variety. The staff was friendly and very helpful. The location was very convenient and near many restaurants and shopping facilities. I would come here again.

    4
    « Good Hotel in a Great Location »

    We choose the hotel as it was a good rate, Close to Sesame place, We found it close to the Parx Casino as well. Good clean rooms, great service from the personnel at the Desk. all you need for an overnight stay.

    3
    « OK hotel »

    I think the rooms are starting to look a little worn down and outdated. I had a room with a double bed and one bed was broken. The ironing board in my room was broken. The bathroom was a little dingy as well. The tub was slow to drain while showering. Overall the staff was very professional and helpful.

    4
    « The best part was dinner »

    I've stayed at many Best Westerns and t his was as good as any. It is everything you expect from the chain, clean rooms, reasonable prices, good amenities. What I did not expect was a good BBQ dinner. They have a new restaurant going in and it is open to guests and soon will be open to the public. I've been making great BBQ for the past 30 years so I know what I'm talking about and the ribs were as good as any I've ever had. . We had my daughter and boyfriend join us and they were as enthusiastic as i was. They will be going back just for the food. If you stay here, get the bibs and the coffee rubbed beef dinners.

    5
    « Great New Indoor Pool & Jacuzzi! Front Desk Staff Maria! »

    This place is like an oasis within the vast desert of chain hotels... It really strikes you upon arrival. The staff are so friendly and professional. Maria at the front desk is an exceptional representative and took really great care of us. If they would remt rooms by the month, I could easily live here forever. The carpets are beautiful. It smells so fresh everywhere. The new indoor pool and jacuzzi are simply delightful. The new gym is very well done. Parx Casino and Race Track is just a few blocks away. Neshaminy Mall & AMC Theaters. Great dining options. Lovely experience all around.

    4
    « Very nice and professional »

    My husband and I stay at the hotel for a few days and we were impressed with the services and the room. The front desk staff, Maria was so professional and was able to inform us of the services the hotel has to offer. We were impressed with the upkeep of the newly renovated indoor pool, jacuzzi and the laundry room. The hotel was very clean and the staff members were friendly and we will definitely come back and recommend our friends to stay at this hotel.

    5
    « Very professional »

    I stayed at this hotel for almost a week and everything was great. The room was well cleaned, guest services were professional especially Maria. I have twins and she made it her priority to make sure we had all we needed to make the babies comfortable, and anyone who treats my kids like their own gets a ten in my book. Great service...

  • 5
    « Exellent stay!!! »

    My friends and I booked this hotel last stay because it was so close to the Parx casino!!!! I've been to other hotels and I've never been checked in under 2 min!!!! ( not pushy) The girls at the front desk Maria and Gensis are great workers. Maria with amazing energy and gensis a sweet hardworking girl. They both have enthusiasm for their work and will go out of their way to make you stay enjoyable. They gave us all the info we needed to know about our room, breakfast, dinner and pool. Again all under 2 min. The room was nice and clean and fresh!!!! The pool was nice and didn't smell so much like chlorine because I think they mentioned something about salt water. The breakfast was ok. The cleaning staff was awesome too. And in case you want something different to eat ask Gensis for a place she knows plenty of restaurants. I will definitely be back to this hotel. Keep up the good work!!!

    5
    « WOW....Maria is Amazing »

    I've Stayed at this hotel a few times now and have probably dealt with most of the staff at check in and check out or just throughout my stay. But Maria at the front desk is the most upbeat, pleasant and helpful staff member I've encountered not only in this hotel but compared to all the hotels I've stayed at. Everyone should watch and take notes from this girl. She knows whats she's doing and you can see that customer service is very natural to her. She should be a Manager From now on, I will only try to deal with Maria during my stays.

    3
    « Stayed a couple of nights while visiting Sesame Place »

    It was just okay. Nothing remarkable. It is very clean. The room decor is not updated. I hate that harsh bright lighting. It makes everything look very cheap. They sell CFLs in Soft White. The 1st floor rooms have big windows, but you'll be inclined to keep the curtains closed as the parking lot walkway is just under the window. Typical hot breakfast buffet - eggs, home fries, bagels, fruit, yogurt, DIY waffles and pancakes. The dining area is pretty small so get there early. It appeared that they only have 2 high chairs. Many families were there to go to Sesame Place so more high chairs would be helpful. BTW, it took like 15-20 minutes to get to SP. Great location for visiting the park.

    5
    « Slept like a baby! »

    Booked this hotel last minute. Great rate with adjoining rooms. Hotel is fresh and clean. Great soothing colors. Inviting and cozy guest rooms. Appreciated the indoor pool and hot tub after a long day on my feet. Breakfast was great. Professional, pleasant staff.

    4
    « Very clean hotel »

    I was in my hometown for a wedding and decided on this hotel because of prior reviews and they were right! Very clean and updated hotel! The staff was very friendly and it was centrally located from my hometown and Philadelphia airport! I will stay here again when traveling back home! Also casino is near by (did not get a chance to go not here long enough) but looks like a alot of fun! There was alot of food options near by also! Ok breakfast.

    5
    « Comfortable and clean »

    My husband another couple and I stayed at the Best Western Plus in Bensalem, Philadelphia PA. The staff was very friendly. The beds were extremely comfortable. All of us agree that we will stay here again whenweI are in the area.

    4
    « Pretty good »

    This hotel was pretty good for the price. Upon arriving in my room, I started to unpack and went to put my makeup on the counter in the bathroom. There was a puddle of water under the sink and I almost fell. There was also a group of very loud, mostly unsupervised teenagers running loudly up and down the halls, taking up the pool area and shouting, and hanging all over the equipment in the fitness room. My bed was very comfortable, the staff was friendly, and it was mostly relaxing.

    4
    « Very friendly staff at late night check in »

    The gentleman at the front desk was very helpful. He checked me in in under 5 minutes and then gave me directions to a nearby restaurant that he recommended that ended up being very good. I was honestly so impressed by his positiveness and overall charm that I barely paid attention to the room. If I recall correctly the room was average, had a decent sized bathroom, all amenities included and didn't smell bad. I would certainly recommend this to anyone coming to Bensalem especially if coming to the Parx casino, it is very close and worth the price if you get the Parx Poker Group rate.

    4
    « a vast improvement over previous hotel on this site »

    The elevator is the first improvement (yes the previous owners did not have one!) but the upgrades to common areas and the really nice breakfast are so welcoming as our dog club uses this hotel as its headquarters and there was a dinner and a finger-food reception both of which were above ordinary. Weak coffee and long wait for service at dinner on our own there keep it from getting an excellent rating.

    2
    « Half done renovation »

    no finish on tub, saggy bed, lumpy pillow. Ive stayed in Best Western Plus in Harrisburg and It was a world of difference..The stay in Harrisburg prompted me to go with Best Western again but no dice...The ad for this hotel said it was renovated in 2014. Simple Plain accomodations comparable to a lesser rated Hotel group.

  • 5
    « The Best. End of Story »

    Well worth the price. This is now the only hotel we stay at when in Philly. Friendly and helpful front desk, clean and sound proof rooms, wonderful beds, killer breakfast, heated indoor pool, and Wifi. What else do you need?

    1
    « Too noisy and dirty for the money... »

    We paid $40 extra to stay in a king suite with jacuzzi tub and it was NOT worth it. The jacuzzi tub was so dirty and dingy we were fearful to use it at all. It was also stuck in a crappy corner with a temporary wall between the bathroom that made it dangerous to try and get in and out of. The room itself was obviously converted from some kind of storage area and there were bugs in the sink that made us very worried about bed bugs. The room was extremely noisy as it was on the ground floor right next to the stairwell, parking lot and laundry facility. I would NEVER stay here again.

    5
    « great place »

    the hotel was very clean nice quite place right next to a dunkin donuts yummy the staff was great at check in and check out the bed are really nice to sleep in the gm help me out with changing my rate thanks it was really nice of him/her to do that thanks again

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'aéroport international de Philadelphie. Prenez l'I-95 North jusqu'à la sortie 37 (Street Road). Tournez à gauche au feu et le BEST WESTERN PLUS Philadelphia Bensalem Hotel se trouve à 5,6 kilomètres sur la droite.


Depuis : le nord. Prenez l'I-95 South jusqu'à la sortie 37, puis allez vers l'ouest sur Street Road, pendant 5,5 kilomètres. Le BEST WESTERN PLUS Philadelphia Bensalem Hotel se trouve sur votre droite. Prenez la Route 1 South jusqu'à la sortie 132 East, et restez sur la voie la plus à gauche. Tournez à gauche au deuxième feu, puis à gauche sur l'aire de stationnement.


Depuis : le sud. Prenez l'I-95 North jusqu'à la sortie 37, puis allez vers l'ouest sur Street Road, p...

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