BEST WESTERN Hotel Summit Inn,  Niagara Falls

4.0/5  - based on 964 guest reviews.
9500 Niagara Falls Boulevard, 14304-4909, Niagara Falls, United States - See map
+1 716 297 5050 +1 716 297 0802

Destination

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 969 traveler reviews
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This comfortable and affordable Niagara Falls hotel offers abundant amenities and easy access to Niagara Falls, Fashion Outlet Mall and Norampac. If you love adventure and stunning scenery, this Niagara Falls hotel is perfect for you! Niagara Falls State Park, Power Vista, Maid of the Mist®, Niagara Aquarium, Seneca Niagara Casino and Beaver Island State Park are all within six miles. Travel a little further and experience the excitement of the Niagara regions many more attractions, including First Niagara Center, Kleinhans Music Hall and Shea's Theatre. Looking for retail therapy? You've landed on the right hotel. BEST WESTERN Summit Inn is just a mile from Fashion Outlets at Niagara and is 20 minutes from Boulevard Mall. With ten restaurants within two miles or less, you can easily find a fantastic place to eat. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Niagara hotel. Enjoy just a short commute to Norampac, JBI, Niagara University, Niagara Falls Air Force Base and Niagara Falls Airport. We also offer business and corporate partner discounts. Play in the indoor heated pool as the sun shines through the many large windows in the pool area. Guests also delight in the many other generous amenities, including an exercise facility, a game room, 24-hour front desk, free parking, guest laundry, a 24-hour business center and much more, while staying at this Niagara Falls hotel. Unwind and get a great night's sleep in the comfortable and well-appointed rooms at this Niagara Falls hotel. Each affordable room offers cable satellite television with HBO®, free Wi-Fi, a coffee maker, additional in-room toiletries and more. Take in the breathtaking views by reserving one of our rooms with a balcony. Each morning, all guests will wake up to a filling complimentary continental breakfast. For a memorable visit in Niagara Falls, reserve a stay at BEST WESTERN Summit Inn! Enjoy your stay!

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Room 1

Guest reviews


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based on 969 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
357
Verygood
 
402
Medium
 
136
Poor
 
43
Horrible
 
31
Business Business 34
Couples Couples 313
Family Family 465
Friends getaway Friends getaway 93
Solo travel Solo travel 26
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Summit Inn,Niagara Falls
  • 5
    « Great night sleep. »

    We stayed here when we went to the casino for a concert. Nice and clean. Some of the other motels on the "Blvd" look a little seedy but this property is modern and very comfortable. We only had coffee in the morning but breakfast looked very good.

    4
    « Very nice place, great staff!! »

    This hotel was very nice. The pool was nice, no hot tub but can't have it all sometimes. Very good value for the rate. Breakfast was quite good. The staff were all terrific... I would reccommend this hotel. Lots of restaurants etc. near by

    5
    « Great hotel...great location! »

    We stayed at this location for two nights November 13 - 15. The staff on the reception desk were all very friendly and helpful. Our room was spacious and spotlessly clean. The hotel has obviously been newly renovated and our room very nicely furnished and had a very tasteful decor. The hotel is a lot bigger than it appears from first glance. It has a indoor salt water pool which was very clean ..could have been a little warmer for our tastes. Breakfast is included with the night's accommodation and it was great - everything from yogurt, hot and cold cereal, fresh fruit, waffles, eggs and sausage - something for every taste. Coffee and juice were available 24/7 in the breakfast room. This hotel is very close to shopping and a short drive to the Falls. Would not hesitate to recommend this hotel to friends and family and will definitely stay there on our next trip to Niagara Falls New York.

    5
    « Great deal »

    At least in November, it offered a great price. Only 6 miles away from the Falls, with free wifi, breakfast and parking. Indoor pool and gym. Friendly staff, clean, and many restaurants nearby. It's a big hotel but did not look packed (it may be so during the summer).

    4
    « Clean comfortable »

    Been staying at this hotel for years. Always good service. Clean and accommodating. Great when kids were young as pool is open late and very clean. Also small arcade near pool. Has been updated since early days. Breaky goes till 1030am which is great. Same management for years.

    5
    « Weekend Shopping Trip »

    Buffalo Ladies shopping trip and stayed at Best Western Summit Inn a great Hotel Rooms clean and spacious , Swimming pool area excellent Staff very friendly and helpful Breakfast is very good and there is 24hrs access to Microwave price is competitive with other Hotels in the area but I recommend you stay here. They also have Handicap accessible rooms and an elevator that goes to 2nd floor

    5
    « Clean, comfortable, fair price. »

    Clean, comfortable rooms. Competitively priced. Good value for the money. Staff is eager to please, very attentive. Have been staying there 2 times a year for the past six years, and I'll keep on using this motel.

    5
    « Very clean »

    Super clean hotel with friendly staff and reasonable rates. The beds are very comfortable and nice updated bathrooms. Good location for shopping and lots of food choices close by. Very easy check-in and check-out.

    4
    « Very Comfortable »

    This was exactly what we needed after spending the night at a shady motel the night before. Front desk lady was very friendly and gave us a CAA discount. The room was clean, spacious, and quiet. Bed was comfortable and the only improvement we could think of was to replace the pillows as they were old and lumpy. But other than that this hotel had great amenities and the price was right. We would stay here again and recommend it!

    4
    « Good experience but need more interaction from ALL front staff »

    Regular front desk people must have been off the weekend that we were there. Professional but not socially interactive front desk people this time. Breakfast was lacking hot eggs, but had hard boiled, love the signature waffle, did not try the pool, which we regularly do because of social commitments. Clean, comfortable, quiet even though we were beside the stairs and elevator. Quieter than normal which was appreciated.

  • 5
    « Great Price, Great Hotel, Great Location »

    This hotel is so affordable and it is extremely nice! The rooms are all newly renovated and the pool is super clean!! Best place to stay minutes away from the falls! Only downfall to the room is there is no microwave, but there is a mini fridge!

    4
    « Two wonderful ladies »

    Even though we were exhausted and irritated with bank card issues when checking in, there were two wonderful, friendly, charismatic and accommodating ladies who made checking in easier and feel like home. We were blown away as to how friendly and accommodating they were. With bank card issues while using in States - one of the ladies let us use their own cell phone to make sure we were able to speak to the bank and get a room. The manager (whoever they are) should be proud of their evening staff - these two ladies especially. They're there at a critical time when travellers are exhausted, frustrated and sometimes hungry, and are quick to make sure our stay was pleasant and our needs were met. Will be back. Thank you to the staff who made BW feel like a home away from home.

    2
    « Best Western SUCKS »

    Eating in the dinning room with HUGE garbage cans catching the rain coming in the ceiling was not very good for the atmosphere for eating to say the least. The tables were never cleaned between patrons, sticky, plates left laying and dirty! carpet disgusting. The food was terrible as well ended up eating FROOT LOOPS!

    5
    « Just close enough »

    Most of my stay it rained but I was able to see the falls and see most of the city and do a little shopping . Coming back to the hotel was always nice being greeted with a warm sincere Hello and awesome atmosphere. Very quiet and safe enough for me to feel comfortable.

    4
    « Clean and Comfortable »

    We selected this hotel based on TripAdvisor reviews and price. We found the hotel to be clean and our room and bed comfortable. The property is surprisingly deep and was much larger than we thought from our first impression. Renovations have been completed on much of the hotel, but there were some serious roof leaks in the breakfast area (we came during a particularly rainy and cold stretch of weather) that the staff was making their best efforts to capture and handle. The lady in the breakfast area was very warm and friendly - a great ambassador for this hotel.

    4
    « Nice Stay »

    The hotel had clean rooms with a very nice bathroom, decent breakfast and spacious swimming pool. From the outside the hotel looked small but inside seemed much bigger. I would have given 5 stars if there was a microwave in the room but overall nice.

    4
    « Nice »

    Stayed heer many times before. Very clean. Renovations nearing completion. New baths, rooms very nice. Greeting staff very cordial and helpful. Dinning staff very courteous .Breakfast buffet and dining facilities real nice. Top notch exercise room. A great price for the area, only a short distance from all the Niagara Falls sights.

    3
    « Convenient »

    We love staying at best western. This is very nice place to stay if you are visiting Niagara Falls. They provided grab to go treat if you are unable to eat breakfast at dining room. The hotel price is very reasonable.

    5
    « Enjoyed our stay »

    We enjoyed our stay. Lots of restaurant in the vicinity. A few minutes drive to Niagara falls state park. Parking is big. There is an indoor swimming pool. There is also a big bowling alley besides the hotel.

    4
    « Mostly quiet, clean and good value »

    We stayed here four nights while visiting Niagara Falls. It's not right near the falls, but a short distance (5 miles) away so still convenient. Niagara Falls Blvd is the main drag, so there is a lot closet to the hotel - Wegmans, Tim Horton's, drugstores, etc. The hotel appears to have been recently renovated, because everything was clean and new looking. Our king room was very clean and quiet (most of the time, see below), with a common balcony that overlooked the pool. Bed was comfortable, bathroom clean and well stocked (plenty of towels). Front desk staff were very friendly and helpful. Two negatives were while we were there. They were working on the roof - and it sounded like elephants were marching and rolling barrels on the ceiling in our room. We were out most days so it wasn't too bad however, one night they worked until well after 9PM and we were woken up around 9:45 by the sound of a nailgun (or some other hydraulic type tool). Other than that, this was the quietest hotel I've been in in a while - no noises from the hallways or the pool were noticeable in the room. Breakfast was also problematic. The room was a good size and clean, but the quality of the food/equipment was lacking. They had the usual waffle makers, one of which was broken the second day we stayed. They had no real butter, only vegetable oil spread and when I ventured to try that, four out of the four packets I opened were off color and looked like they had softened and re-solidified several times. I did mention it to the young woman stocking the fruit, but she just told me "That's all we have." I also heard another guest complain that the juice machine was dispensing warm juice. We skipped it the next two days to get breakfast somewhere else - there's only so many butterless English muffins and flabby sausages one can eat. In general though, this was a good value hotel and I would stay again (once they finish the roof).

  • 1
    « Smelly, dark, gym bad »

    Smelly, gym doesn't open til 8:00 a.m. which doesn't help if you work, broken items in gym, guest rooms were dark with missing light bulbs. Housekeeping only allowed to put one light bulb in each light fixture. Spoke to front desk, but front desk clerk states they "just don't know how to help". This was on a weekend that it appeared to be busy.

    5
    « Good Value »

    This trip was made to celebrate the retirement of a friend. My wife and the other couple decided that Niagara Falls was the place for this celebration, Upon arrival the front desk staff was friendly and answered a few questions about the area. The king room was spacious, clean, quiet and easy to access. Everything worked well with exception to the television which seemed to take a while to warmup. After which it worked fine. Beds in this hotel are very comfortable and maybe even new. The decor is a little dated but well kept. The hotel staff was friendly and seemed to enjoy their work. Breakfast was normal Best Western fare. It was hot and the variety was good. The breakfast area was very clean. Checkout was quick and easy. Again the front desk staff was very nice. I would recommend this hotel to a friend relative or anyone looking for a mid-priced hotel.

    5
    « First Time Stau »

    This was a very nice place to stay, it was easy to find. The staff was very friendly, helpful and professional. The room was clean and comfortable. Breakfast was nice, well stocked and better than most non-Best-Western hotels. We had a pleasant stay and would stay here again if in the area.

    4
    « Good Value »

    The hotel rooms appeared to be recently updated and were very clean. The exterior and lobby were a little dated, but also clean and well maintained. Breakfast was good. Overall, it was a great price for a hotel that was an easy 10 minute drive to the falls

    4
    « Great hotel and location »

    I really enjoyed my stay here. I went with my siblings for a weekend stay and they absolutely loved the indoor pool. The staff was all great and friendly. They were also very helpful in finding places. The location was about a ten or fifteen ride to the falls and was close to many stores and gas stations. The rooms were a nice size but not big by any means. The only problem I had was the breakfast which wasn't horrible. I enjoyed it but it could've been better.

    4
    « Shopping Break »

    The swimming pool is nice and clean except that no hot tub and sauna in the area. It would be better if there is a restroom also. This place is one of our favorite BW hotels in NY. With a fridge TV, sofa, aircon and nice lights, the bed, pillows, duvet, bed sheets were good and working. The only issue was the dirty toilet bowl under the ring. Also, the attitude of the housekeeper was not good as she was not courteous and helpful. The front desk staff were nice, courteous and helpful.

    5
    « It was GREAT! »

    At first we were worried when we drove from the falls to the hotel -- but it was better than we ever expected! Breakfast was great! A light bulb burned out and they had it replaced in a heartbeat! Wifi was excellent! It was very safe.

    4
    « Pleasant stay »

    *)Very close to Niagara, though its not in the downtown, wont feel the drive. *) Rooms are clean and neat. They have indoor pool, would be great to relax after a day of walk in Niagara and they have some gaming stations too. *) Food is good, with timely refills *) Overall, had a good stay

    4
    « Small rooms no closet »

    Ask for handicapped room..got one first floor..however very small..no closets or place to hang towels..ironing board and iron or room size fridge...not up to best western standards...Ask manager they are trying to figure it out...clean hotel friendly staff..h poo wever room should n oink t be rented until this was figured out

    2
    « Not the best Best Western »

    We stayed here so we'd be close to the Canadian border for our Niagara Falls visit. Breakfast is barely breakfast (we ate at Denny's nearby). The hotel is small, rooms are small, Internet is slow (when it works).

  • 4
    « Value for the price »

    Closest to Niagara falls Airport within walking distance.Enterprise rental car is 2 buildings to the right for easy pickup. Hotel provides trolley tickets in case you need to use the bus. Breakfast has variety with with waffles/eggs. Comfortable room with business center/printer for printing tickets. Friendly front desk staff. About 6-7 miles from Falls park. Some restaurants are nearby but you can always take trolley to explore. Would have been nice if the hotel provides free shuttle

    5
    « Excellent facility//very comfortable and quiet »

    Very clean.and staff very helpful. The location was great for what we wanted to see,and the staff provided maps and directions to local point of interest. The cost per night was quite reasonable ,compared to other sites.

    5
    « A God send after a few bad nights in Millbury, Ohio »

    The personnel were terrific. Checkin and out easy. Breakfast way above average, with fresh fruits, bagels, waffles, et al. Open early and coffee and snacks available thru most of the day and evening. We got a room overlooking the pool which was not used by many. The pool is indoors. Bed was wonderful, shower was tiled and clean, very quiet during our three night stay. Only 15 minutes from the Falls and the list of recommended local restaurants was also terrific, notably Buzzy's, Como's and of course, any Ted's hot dog/burger spot. TV's had large HD screens and included HBO. We love the Niagara area (we're from San Diego), and anytime we're fortunate to return we'll always stay here.

    5
    « Quick, easy and cheap »

    We stayed 1 night to catch or Myrtle Beach flight the day. Clean, quiet, and easy unloading access from the rear door. Breakfast is awesome and they let us pro he car there for the week while we were in MB. Great place for a quick overnight.

    4
    « Good value strange bathroom »

    I stayed here with my boyfriend and his son for one night during a trip to Niagara falls New York. We got a great price and the hotel was everything we needed. We swam in the indoor pool which was clean and had plenty of seating around it. Our room had two queen beds which were comfortable and there were lots of pillows with different softness/hardness which was nice. The bathroom was a little strange. Just a toilet and shower behind the door and the sink and mirror in the main room. That was actually helpful so I could do my hair and makeup while the boys showered. The strange part was there was no tub and no partition between the shower and the rest of the floor in the bathroom. So even with a towel down the water splashed onto the floor and it got soaking wet. Perhaps this is a handicapped shower but there were no signs of the room being especially for handicapped individuals. That's not a huge deal though just a minor abnormality. The breakfast was adequate and well stocked but the coffee was pretty gross. We checked out in the morning to go to the falls and then go home. It is about a 15-20 minute drive to the falls which is worth the price difference for the room. And there is a Starbucks on the way which is a treat for me since we don't have one in our town. I would definitely stay at this hotel again.

    5
    « Our "Go To" Hotel in Niagara Fall, NY »

    We have been using this hotel for our NF/Buffalo stays for years now - keep coming back as the quality is consistently good at a reasonable price. Over the past year, they have made quite a number of renovations to the exterior and interior. Our bathroom appears to have been totally re-done. There were a few roof leaks in evidence, but staff told me that project is being undertaken shortly.

    4
    « satisfied »

    Overall clean facility. Good distance from the falls. Descent neighborhood. Lacked a closet and needed a bit more light in room. But well worth it. Staff was good and room was comfortable. Bed a little bit high for my 73 year old mother.

    5
    « Great Value for the $ »

    Great Value for the $. Very well maintained property. I would stay here again when visiting Niagara Falls. It is around 5 miles from the hotel to see Niagara Falls waterfall on the US side of the border.

    5
    « Very Satisfactory »

    Stayed two nights, Sept 16,17,2016. Rooms, including bathrooms, have been remodeled since last stay (5-6 years ago). Quiet, clean, A/C worked well. Great breakfast included in room price. Didn't get a chance to check out pool. Will do next time

    5
    « A Pleasant Surprise »

    We were two couples traveling to Niagara Falls on a four day road trip and knew nothing about the area so we chose this Best Western from a AAA tour book based on location and daily rate. What a surprise to find a newly renovated facility that was clean, located a reasonable distance from the Falls and staffed by a helpful, friendly staff. We were checked in by Christina who not only answered all of our questions, recommended places for us to visit, but then proceeded to help us unload a larger piece of luggage by climbing into the back of our van when she saw us struggling with it. I had read reviews that complained that the complimentary breakfast included hard-boiled eggs rather than scrambled, but the facility doesn't have a kitchen, and there were so many other selections, that the absence of scrambled eggs just wasn't a problem at all. The ladies staffing the breakfast area kept it clean and stocked and were very helpful. We would definitely recommend this location to anyone thinking of visiting the area.

  • 3
    « If You're Out of Options, Check This BW Property »

    The property did not look appealing either from exterior or interior. Hallway carpets in the first floor need updating. However, for one overnight stay, our most important criteria was getting a good night's rest so it wasn't all bad. But the reason this BW property wasn't rated lower was because the hotel front desk was very friendly, accommodating, and seemingly aimed to please. They appeared to be on top on guests' welfare and were very professional and pleasant and they showed they love their jobs. We had to leave BW by 6am after our overnight stay and the front desk person offered us breakfast and grab bags to go even though breakfast was not open until 7am. This kind of gesture goes a very long way to making anyone's day. Also another plus going for this BW property is its proximity to a variety of dining establishments.

    4
    « The" Best" Western »

    Another very enjoyable stay. Staff are very friendly and knowledgabe. We arrived at 2 am from Fort Lauderdale, everything was already for us upon arrival and where allowed a late check out. This location is close to to the airport, and every amenity imaginable. Thanks Christine and Amy

    4
    « Value for the money and Great place »

    The room was clean and the service was great. Breakfast was decent. Worth the price. Plenty of parking space and it is not too far away from the attractions. We drove but I heard they provide passes for the shuttle and the shuttle stop is just outside the hotel. They have an indoor pool which was clean and well maintained. I would definitely go there again.

    5
    « Great place for our adult children and grand kids »

    The hotel was very good overall. The front desk folks were friendly; the rooms were a good size and very clean. Housekeeping personnel very attentive and efficient. Breakfast had a good selection and the room was large with plenty of seating. The indoor pool and game room was better than average and well kept. There was enough parking close to the building and was free. The only negative was a fairly strong chemical smell in the hallway. It was not overpowering and did not smell in the rooms.

    5
    « Diamond in the Rough »

    Although this hotel may seem outdated-the rooms are actually updated, pool area is large and open (not stuffy like most), staff is super friendly, breakfast has a few items that could be added to make it perfect but it was free. Great price and easily comparable if not better than other hotels across the street for double the price.

    4
    « Very restful »

    Not sure the reason for the recent negative reviews. We found the front desk to be very helpful and polite. The room was spacious, two luggage racks, and clean. The king bed was comfortable. And the room was quiet, even on the ground floor during Labor Day weekend. Breakfast was crowded, especially all kids wanting to make waffles, but I'm a yogurt and granola person. We have been traveling for three weeks across the US, we have not been disappointed yet with a BW.

    5
    « Great Hotel »

    Check in & check out was FASSSTTT ? We stayed for 3 nights and drove to Niagara Falls State Park every day, which is only about a 10 minute drive. Public transportation is available for minimal cost and the front desk can provide a pass for a free trolley service that picks you up right in front of the hotel and takes you to the park. We parked both in front and side of hotel, both entrance doors are near. Hotel is near to a lot of restaurants/fast food/stores where you can purchase any necessities (Dollar General, Family Dollar). Rooms were up to date and very clean!! I travelled with my mom and she inspects everything!! Rooms passed her test. There's a pool, on the smaller side, but was never occupied when we stayed. The workout room has outdated machines, but I doubt many workout during vacation =) they do have wall to wall mirrors so if you do zumba/yoga it's perfect plus they have towels/water machine in the workout room which is convenient. Now the most important part for us? BREAKFAST =D (we always book free breakfast hotels) they offer 3 types of cereal, oatmeal, waffle maker, coffee, juice machine, bananas, apples, tangerines, whipped cream, 2 types of bread, toaster, English muffins, hard boiled eggs, sausage links, mini danish, mini muffins, granola, yogurt in purple package I want to say it was Dannon, but I'm not sure? the bfast essentials are covered. Breakfast sitting area is very spacious and has a tv, the breakfast bar is also spacious but can get crowded at times. Overall a great stay, I would definitely recommend and would stay here again.

    4
    « Great location for a shopping trip »

    We stayed here for our shopping trip to the outlets. It was close to many stores and restaurants. Lots of parking at the hotel. Rooms were clean. The kids loved the small arcade and the indoor pool. Breakfast was included and it was a great continental breakfast with your own waffle making station.... Not sure why other reviews are complaining about the FREE breakfast. Lots of places to sit at breakfast too. Will recommend this place to others.

    2
    « Just one night to see the falls »

    And one night was enough! The two blond girls at the frontdesk, were the most uninspired hotelemployees I have ever met! Room is ok, but needs work and is outdated. Indoor pool is nice but offers no changing rooms, that makes it a bit awkward when returning to your room in your wet swimclothes. Breakfast is a joke, skip it if you want to eat anything good. It is all prefab, processed, full of fats and sugar stuff. So nothing really tasty to find here. I don't understand why hotels keep offering this junkfood. Love your guest and serve a good meal or don't serve anything at all!

    2
    « A mediocre budget hotel »

    I was a little disappointed with the rating on tripadvisor for this hotel. It certainly doesn't deserve the 4 stars it has. The hotel is quite old and it's starting to show. The bathtub in our room didn't drain properly so while you're showering you're standing in a pool of dirty soapy water which doesn't leave you feeling clean. But that wasn't the worst part, after I showered and started to dry myself with the towel, a huge ball of hair fell out of the towel. I was already half way to drying myself off. This was the total turn off. The breakfast is also pretty low on options. There's no omelet counter. Also the boiled eggs they had kept were ice cold. The self service waffle maker was a good idea but you'd better come in early if you want to get a shot at making a waffle. All in all, definitely not worth the money I paid for it.

  • 5
    « Weekend getaway »

    Hotel was older, but was very nice and comfortable. Room decor was older style, but neat and tidy. Location and access to things we were doing was pretty convenient. Would stay again. Breakfast variety was good.

    3
    « Dated-Skip it if you can »

    We stayed here because we were booking last minute and the reviews were good. Don't know why. While this is not a terrible place, I really cannot think of how it rated as well as it did. The bathroom ceiling over the tub had clearly been damaged by leaks at some point. There were worn parts around the shower. Again, now awful, but certainly not meriting anything other than evaluation as an average sort of place where you can put your head down for a night if you need a place to stay. The outside looks better than the inside. We were there during hot weather, and the AC is one of those window units that goes on and off all night.

    5
    « Happy experience comfortable stay. »

    Perfect for family stay or mid budget accommodation near to attractions. Rooms were neat and clean, staff were friendly and accommodating. Breakfast served if guests are still eating. Good enough for what we needed. What I liked is their breakfast options and location of hotel to the falls.

    5
    « fantastic stay »

    We stayed at the Best Western Summit over Easter weekend. We had a fantastic time. We arrived and I ask if we could up grade our room to queen beds instead of double and they were able to do this at no added charge. The breakfast in the morning was good nothing fancy but still good. The pool was very inviting . We would stay there again. It was my husband , myself and 2 grandchildren 11 and 14.

    3
    « hotel stay »

    stayed at this hotel twice. Last yr. seemed to be better w/no real problems. This yr., could not get the dampness out of the room. A/C was on, but done very little for dampness. Bedding felt wet. Overall cleanliness was good. Bathroom was dated, but, functioned ok. Left early in a.m., because of the moisture problem.

    3
    « Older property well maintained. Best if have a car. »

    Located in an older part of town with Motel 6 and local low end motels around. 200 steps ( I counted) from our room to exit a desk. Large , clean room.TV and Internet worked well. Desk person friendly. Free breakfast ( last Marriot stayed in cost $20 per) just ok BUT IT WAS FREE. Enterprise rental close and $7 cab ride from airport... much cheaper than airport. De Dee's ice cream close and NOT TO BE MISSED !! Tour of falls picked us up here which was convenient. Front upper hallway smelled but could have been from new carpet.

    3
    « over night stay »

    Our room was dingy, dark and the faucet was useless as it barely hung over the basin!! Obviously not the original fixing, and when used flooded the area!! we also had an extremely noisy A/C. we reported it the receptionist, who just replied 'they are all like it!'. We asked for it to be looked at and went out. Upon our return, at gone mid night, our A/C was still noisy! being English (???) we never took it any further but come the morning we wish we had........we were either too hot or too noisy to sleep. We had planned a 2nd night, but the receptionist was so frosty and unhelpful we decided to just leave!! Breakfast was ok, kept running out of things. One plus, there was a laundry machine to use.....im easily pleased normally?? sorry we wouldn't recommend this one at all, there are plenty of others to choose!

    5
    « Great for kids and me too »

    Stayed for 3 nights. Room was good size and I especially liked how the bathroom was perpendicular from the room, which offered privacy too. Had a fridge which was helpful. Clean all around. Kids loved the pool which was large for a hotel pool. The free breakfast was decent. Had breads, waffle maker, sausage, cereal, fruit and hard boiled eggs. Would have liked scrambled eggs for variety one morning but overall good. There were plenty of tables in the breakfast area and we didn't have any trouble getting a table for 4 every morning. The front desk staff and the breakfast area staff were friendly, smiled, and were proactive in being helpful when they saw someone look lost or questioning. Plenty of parking. It was a easy to get to Niagara Falls State Park...about 7 miles or 15 minute ride and never had trouble finding parking there. There are some fast food restaurants nearby and a good pizza/sub place (David's).

    4
    « Good experience »

    Rooms were very clean, beds very comfortable, pool too small, not enough luggage carts. We had a leak in ceiling from rain but we were offered another room. Overall I was satisfied and I trust Best Western and will use it in the future. Price was a bit high but it was the weekend.

    5
    « Great location!! »

    Very clean and friendly service. Good location right near everything. The breakfast was really nice and included with stay. Coffee and tea was available 24 hours in lobby. Pool was inside and really nice. Definitely one of the nicest hotels I saw in the area.

  • 5
    « Will be back! »

    Woderful! Everyone was so friendly, and so accommodating. Breakfast was amazing! and Everything was so CLEAN!!! I'm a huge stickler when it comes to a clean hotel, and this was great! Best way to celebrate getting engaged at Niagara Falls. They also have a HUGE indoor pool and a game room!

    5
    « Great Stay »

    Stayed at another BW at another city the 4 previous nights. The BW at Niagara was inherently better and perfect for us. Room was clean and comfortable, Wi-Fi worked properly; biggest thing was the breakfast area was huge compared to our other stay previously at another BW. Plenty of room. Smelled clean. Extra lock on the door was comforting also

    4
    « Best Western Summit Inn, Niagara Falls »

    This hotel was very good to stay while at Niagara Falls, NY for business or pleasure. They had nice and clean rooms and good size of continental breakfast in the morning. Staff was very friendly. Few comments: Depending on your room location, you may have to walk a long walkway. TVs are good but remotes are not great. It is minor issue for us as we didn't go to watch TV anyway. Still worth to know!

    4
    « Good place to see Niagara Falls »

    Value for money hotel with ample parking. Checkin process is smooth, even late in evening. Good facilities including swimming pool. Free wifi & fairly good breakfast. Stayed for 2 nights. Good value for facilities provided. Close to restaurants & shopping area

    5
    « Very satisfied »

    We stayed here for 4 days, the only complaint that I may have is that they could have served some scrambled eggs instead of boiled eggs at lest two of those days, everything else was great. The gym is very nice along with the access to coffee 24 hours a day.

    3
    « 10 year Aniversary »

    Service from staff was great. Room was above average . Breakfast lest desirable then used to at other Best Westerns. The cost of room was higher then the value of the room. We traveled to west coast past May better deals in La then here.

    4
    « Good for the price; nice pool! »

    This was my family's first time to Niagara Falls, NY. This hotel was reasonably priced for a tourist town. The pool area is very nice and has an awesome non-slip surface. The rooms were as expected, with some small annoyances. The furnishes were nice, don't get me wrong. But...there was just a few things that screamed "owners were on a budget" to me. The bathroom counter was extremely small. The sink basin was large and the faucet was nice, but they weren't a good match. The faucet BARELY reached into the basin. Washing hands produced a small pool of water all over the already undersized counter every time. They really should have added a gooseneck faucet with that sink. Water pressure was a little light for the shower, but not bad. The free toiletries were literally the size of my thumb. For a family, it's just ridiculous. Now, with that being said....the service was great. You could call and ask for anything at any time - be sure to ask for extra shampoo! Free breakfast was nice and as expected - waffles, pastries, cereal, juice, bread, bagels, etc, even some hot sausage. The staff was constantly on hand making sure that all breakfast items were full and available. The entire place was clean and quiet. We had a room towards the back of the hotel and had multiple car haulers parked in the lot overnight. We never heard a thing through the windows. Slept like a log. I would definitely recommend the hotel, with the knowledge that the room is a little tight and the bathroom is a little on the economical side. For the location, it was a great value with just minor annoyances. Enjoy!

    2
    « Don't let the image deceive you »

    On the surface this place "looked" good at the height of tourist season. But what we actually got was unsatisfactory and bizarre. Neighborhood is sketchy. The Electricity didn't work in the rooms! The room stunk of mildew when we walked in. The sink drain was blocked. The A/C was old and loud. The shower curtain didn't keep the water in the tub and water got all over the floor and the mold was visible in the tub, amidst the grey tile! When we asked about peanut butter for breakfast the waitress told us that it was "nut free", but then I saw walnuts in the mini muffins. The bird poop on the Windows made for a lovely view of the parking lot. For nearly $240, I feel like it wasn't a good value. This is a cheap nasty hotel painted with a coat of lipstick for tourists.

    5
    « Great stay.....again »

    We stayed here again at the beginning of June and it was another great stay.Great pool,breakfast,and staff. Very close to restaurants and shopping. Niagara Falls State Park is just about a 10 minute drive. Thank you Best Western.

    5
    « Great place to stay in Niagara Falls! »

    For convenience, value, and great breakfast and pool, the Best Western Summit Inn is a wonderful place to stay. This was our second time at this facility and everything went smoothly. It is close to Niagara Falls, great restaurants, and is right next to a bowling alley with 24 drafts on tap.

  • 4
    « Disabled room review »

    The bed was very high to be able to get my 91 yr old mother into, as well as to get her safely out of without sliding on the floor. No towel bars to hang washcloth or towel, no closet in the room. No wheelchair was available to assist my mother. The ramp(incline) to get to the disabled room #102 was difficult for my mother to get to with a walker.

    3
    « looong hallways but clean »

    If you have trouble walking, be warned the hallways are long and, at least on the first floor, there are ramps (good for wheelchairs, not so good for hip/back problems walking uphill). Other than that, staff was pleasant, breakfast food was decent, room was clean, beds comfy, ac worked, and water was hot and plentiful. Pool looked nice, with two raised decks for watching the kids swim. We didn't use the pool, but that's a nice aspect of it. The front doors to the lobby are not automatic, but the doors around the side of the building are. We didn't realize this until we had muscled our stuff through the push/pull front doors, so maybe this tip will help someone :) Overpriced, imho, but I guess because of being in the Niagara falls area even though its actual location is on a strip-shopping center kind of street. There are plenty of chain restaurants in the area to grab a bite. There was an outlet right next to the bed that had no cover on it. We didn't bother to report it until checking out, so hopefully they took care of it. Not safe at all to have such a thing in a place where many families with young children stay.

    4
    « Nice remodeled hotel »

    This was a very nice hotel for the area. Recently remodeled rooms and plenty parking. Large breakfast area. Nice pool area. We took the trolley shuttle to Niagara Falls which wasn't that far away but due to the shuttle's route, took 30-45 minutes. Save on parking fees and the hotel gave out free passes. Nice perk.

    3
    « Priced very high »

    My husband and I always stay at best western hotels because you can usually count on them to be good. I will say this one in Niagara Falls NY is pretty nice it has been updated and looks nice inside but it is the most expensive one I have ever stayed at. The breakfast was good too but not better then other ones so even though it is summertime I really believe $250.00 for a standard king room is really high. It ended up being over $300.00 with tax.

    4
    « Surprisingly Nice.. »

    This is a surprise. The neighborhood doesn't look great, but the hotel is nice and clean. Rooms are larger and clean. Breakfast area was open, nice, clean, and had drinks and snacks available thru the day. The pool area was very nice but no hut tub. Flo, at the front counter, is very knowledgeable of the area and was a great help. I was satisfied with the price/value. I wish the grab and go bags were available all day, like they are at the BW Holland. Close to Everything!! Loved that!!

    5
    « Nigara »

    My room have a free coffee machine to make a cup of coffee.The breakfast is small place and the food noting else to pick them. The indoor pool in so small no room to swim and the fitness room is small nothing to pick to do loss weight.

    5
    « tour bus picked us up at the front door and returned us after the tour! »

    This was a short visit for my sister and I to see the Falls again since we had not been to Niagara since we were Teens! The Hotel provided us with excellent service, a very comfortable, clean room and a delicious breakfast. We were extremely pleased with the Summit as it exceeded our expectations. Would stay there again.

    3
    « Shopping sprea »

    So we just went to the states for some shopping and we have stayed at this hotel in the past, but it has changed, we liked it before the hotel offers breakfast, and still do, the receptionist been there for a while, looks miserable, the price of the hotel has increased why, they did some Reno's bit for a beat western not worth it. The elevator stinks, the breakfast layout needs to be re-planned, the waffle station should be on its own so people can get to the other food. Also maybe put the plates and forks on its own so that it's accessible, and seriously, we are trying to get out our food the employee cleaning the counters, really wait till no customer are away from the food and then wipe the counters. Also where the waffle area is the garbage can with a lid, wrong Choice waffle batter all over and the cups for the waffle batter too high to reach for kids. I think management should really have better look at the setup, I also called front desk and no one ever answers, I needed extra blanket and to find out what time check out is, good luck the miserable receptionist must of figured too much work to answer the phone. I really don't think we will go back One last thing spider webs all outside by the flower pots, not welcoming. The smell in the front lobby, isn't inviting. Thanks for waste of time we left will never come back unless there is noticeable change and worth the price. Your Reno's need a lot of work and so does the employees if you don't want to work go elsewhere.

    4
    « Better than expected »

    I prefer a Hyatt or Holiday Inn but I'm on a budget now. I was impressed with this Best Western. It was very clean. I let the baby crawl around on the floor which I'm really funny about. The room seemed small but it was comfortable.

    5
    « Niagara Falls trip »

    The staff really make this hotel outstanding. They will do anything to make your stay enjoyable. The amenities are top notch. The location is near many restaurants and a mere 10-15 minutes away from the falls. Breakfast was amazing and the staff made sure it was always well stocked. They even have a "to go" service if you want to grab a bite in a hurry. The rooms were comfortable and spacious. The pool is huge and there is a nice area surrounding the pool so it never felt crowded. There were also plenty of chairs and tables to relax or set things on. The parking is plentiful and none were far away from an entrance.

  • 4
    « Quick Trip »

    Quiet, comfy beds, nicely updated décor, always love a mini frige, clean, everyone was pleasant. I did not have the breakfast as I was going to a breakfast meeting. The pool looked nice although I did not get to use it.Great location It is just 5 miles from the falls and shopping, I will definitely stay again when in the area, and would not hesitate to refer friends and/or family here.

    3
    « Decent place 20 min from falls »

    Clean decent place about 20 minutes from the Falls. Close to Niagara international airport. Breakfast had good continental options. Rooms look ok. We stayed on the 1st floor. Noise levels were not too bad. Bathrooms can use some updating. Friendly front desk staff. Check in and check out were quick.

    4
    « Not too far from Niagra »

    Stopped over before seeing the Falls. Fifteen minutes out from the action at the Falls. Nothing fancy, but pretty good accommodations. Good customer service, especially at the breakfast bar. We appreciated the hostess's recommendation for dinner.

    4
    « Great Location & Value »

    Hotel recently renovated. Room updated, fresh very clean and comfortable. Continental breakfast included a plus (eggs would be a nice addition). Indoor pool, fitness room and business center very nice. Staff top notch! Excellent Niagara location and value!

    3
    « Not the best BEST western hotel »

    This hotel is about 10 minutes from the Falls and a good value during a holiday weekend. The check in clerk was great and the appearance of the hotel as you walk in is good. We did however experience some problems which were not resolved during our stay. The cleanliness of the room was not up to par. There were strands of hair in bathroom area and food particles on carpet near the bed. We also found it strange that a 3-4 star hotel would not have digital HD channels on their TV. We brought it to the attention of the front desk and the night manager came to our room but she was not helpful. After a few minutes of pressing a few buttons, she simply said "we don't have HD channels". We spent $125 a night and no HD. She responded "we spend $10,000 a month for cable TV and basically walked out of the room. Not a professional response from a manager. We will not stay there again

    4
    « convinient location, nice & clean place »

    Best western hotels have never let me down. I don't believe in using expedia or hotels.com just to save few bucks. Their cancellation policies are terrible. The hotel we stayed at decent breakfast, clean rooms, nice pool. They should think about adding a hottrub or two. Gym equipment was very good. wifi speed was excellent and that is what kids care about. No one cares for what is on TV nowadays.

    4
    « Great Hotel, Seven Miles from Falls »

    This hotel is in great shape with a very nice pool area. The room was very clean and the wifi worked. The free breakfast was very good with a couple of waffle makers and hard boiled eggs. There were also many other choices. I would stay here again.

    4
    « Excellent Hotel by Niagara Falls! »

    Our family of (3) had a very nice stay at this hotel. This is an excellent hotel about 10 minutes from Niagara Falls. Looking back on our trip, we are glad we chose to stay away from downtown instead of right by the falls. The downtown area is very busy. Hotel is very clean, offers friendly service, and a nice continental breakfast is included. The pool area was great and also very clean and well kept. The negatives are very minimal and are not even worth mentioning in this review. If you are looking for a nice hotel to stay at by Niagara Falls, this is an excellent choice. We were given a nice AAA discount as well!

    4
    « Deceptivley good »

    Booked in quickly after rejecting the Days Inn and it was surprisingly good. It is a motel style after all but couldn't really complain. Its not up market but clean, helpful staff, great pool, carpets were good, ice on tap, beds comfy and clean, breakfast adequate to start the day, unlimited coffee, decaf too. All in all great value.

    4
    « Pleasant stay »

    Clean, comfortable affordable. Friendly staff ! Conveniently located. Just ask that no children be placed over your room if you want a good nights sleep. The beds where very comfortable and evidently "jump-able" :)

  • 4
    « Close to the Falls »

    Nicely remodeled hotel within 10 min of the American Falls. We did a Grey line tour where a tour bus picked us up to the falls and returned us back after the tour. It was good to do because they got to park closer to locations at each stop. Breakfast was okay and they had a good size room set up with lots of tables and chairs. Easy check in and check out. Many restaurants in the area and the front desk Has a llist of recommended places to eat!

    3
    « Typical Best Western »

    Older and dated facility, but clean rooms, breakfast and fair price. Do not expect anything upscale. This is a good value for those who want to be close (7 miles) to the Falls without paying the price. It is a straight shot to the Falls from the highway in front of the motel. Good for families as well as couples.

    5
    « Clean rooms, friendly staff »

    Staff were friendly and helpful. Rooms were clean. Breakfast was good. Not sure why fitness room doesn't open until 8, as we needed to be up and leaving before that time, but it does have a treadmill, elliptical, bike, and multiple weight machines.

    4
    « Best hotel in a dump town »

    Driving down Niagara Blvd is depressing. It is like Radiator Springs from the movie Cars. But this hotel sticks out. Very well kept, clean, nice front desk. Rooms are right for a short visit.. Prices were right as well..

    5
    « Best Western Niagara Falls »

    This stay turned out be enjoyable. The owner checked us in. everything was handled smoothly rooms were comfortable but I thought they needed a little more light. Lay out of bath was a little awkward but after a little time we were able to work with it. When we asked for a recommendation for eating they gave us a prepared list. We this found a couple of restaurants that were excellent. Thank you.. .

    5
    « couple days after getting home »

    It was fantastic. The cleanliness was spot on. The staff was pleasant, courteous, The hotel was 7 minutes away from destination and we were given great instructions. When it came till to leave THEY went on the internet and got the directions, printed them out and went over them with us.

    3
    « Needs better design for guests with mobility restrictions »

    This motel is well-above average for motels along the major tourist routes in US Niagara Falls. While not as close to the major tourist attractions as many, it if an easy, short drive to the Falls area ? and there are numerous shopping opportunities in the immediate area. The price was fair, given our visit was during peak season. The continental breakfast is very limited ? the usual bread/cereal products, boiled eggs, and small sausages. The room was clean and attractive. My only complaint is the lacks of accessible feature for persons with mobility challenges. The front door is not an automatic door, requiring the visitors to open the door by hand ? rather surprising these days. The rooms are aligned along a single long hallway, with two awkward ramps, with only a couple of outside doors. My room, despite my request for an accessible location, was located at the very end of the hallway. There is only one small handhold in the tub and none for the toilet. The beds are also surprisingly high ? I am 6'2? and my feet could not reach the floor when sitting on the mattress. This could be an unnecessary problem for a shorter person even with good mobility.

    4
    « Good value »

    This hotel is very reasonable priced for the area and close to the falls and plenty of restaurants. I did not use the pool or any other equipment. The hotel is at the end of a renovation project rooms are updated clean and larger compared to other hotels in the area

    4
    « Nice Clean Room and Good Location »

    Stayed here last week for the first time. Room was immaculate and the pool was a plus. Breakfast wasn't very appealing, but it was ok. I would have liked some eggs and fruit. Very friendly staff and close to restaurants. I would stay here again because I liked the pool.

    5
    « Good Stay »

    It was located next to many restaurants and was easy to find. It has 2 queen size beds and was clean. The kids loved the indoor pool. We recommend it was a good deal for the great rate. And it was only a couple miles from Niagara Falls state park.

  • 5
    « A very good hotel to stay at in Niagara Falls NY »

    My wife and I booked a king bed at this hotel while staying overnight in Niagara Falls NY. About a week prior, the Desk Clerk called me and advised that some of the rooms near the room I had booked were being refurbished and she had concerns that the noise level may not be to my satisfaction and If I wouldn't mind being booked into another part of the hotel with 2 queen beds. I of course had no objection. Upon our arrival she advised me that the refurbishing had taken place and she was able to book me back in my original choice of room. She also made some very helpful suggestions as to where we could dine that evening. Our whole experience at this hotel was very pleasant with a great breakfast being had the next morning. A great time!!

    4
    « Overall a good experience »

    I'm not a fancy guy and really, our goal was to get away, go to the Falls, and just browse. The one great plus here is that the trip to the said waterfalls is quick and painless. There is plenty of shopping in the area should you choose to do so. Even thought the hotel property sits on a busy road, the room was quiet, comfortable, and in good repair. This place is built like a tank. The pool was clean and warm. The beds were given 5 stars by young kids - so maybe they were just exhausted (GOAL) but I believe them. Yes, there is a bowling alley next door but that did not offend me. There are also some room construction projects going on, but really not excessively early in the morning. We left by 9AM both days we stayed to go have fun, so I can't speak for any noises later in the morning. Just be aware, there is definitely some interior remodeling going on. The hotel staff is generally friendly. Some do speak broken English, but that's okay. We never had to ask for anything. Shower was good, breakfast was good, and the parking is safe and secure. Well lit and in good repair. Because of that, I'd recommend this property as a good value.

    5
    « Perfect »

    Best hotel of our trip so far. Clean rooms and very comfortable. Great pool. Large and very clean. The breakfast room was very clean and the food area was kept clean as we ate. Someone was always checking to be sure that there was plenty of food and coffee. Best coffee of the trip so far also, including truck stops and restaurants.

    4
    « Great Stay As Always! »

    We have been staying at the Summit for a number of years and always find the staff most welcoming. The rooms are clean and the beds are so comfortable. The grounds are kept beautifully. Close to great shopping and other attractions. Would not stay anywhere else.

    5
    « Great place »

    This hotel was perfect for us. It was very clean, staff was extremely friendly. Breakfast has good variety. Waffles, sausage, hard boiled eggs, yogurt, toast, cereal and fruit. We really enjoyed our stay. I would recommend Best Western as a great place to stay.

    5
    « Good value and affordable stay »

    Stayed her with my family whilst on a fly drive holiday across New York State The hotel was located just a short distance from the main area of Niagara Falls. Good location as it was not too far to drive after visiting the Falls, although during the day there were planes overhead these stopped at night and the hotel was very quiet. The hotel had good facilities including a swimming pool and laundry.

    3
    « Rooms under construction. Noisy after 8:00 A.M. »

    Breakfast just O.K. Would have liked warm eggs with my sausage and toast. Rooms under repair. Why put guests on 2nd floor over rooms being worked on. Tile being hammered out, drilling, tile saws and more.Should have complained but would have to repack and i'm sure they would not comp me at all for the inconvience.

    4
    « Good Hotel »

    Pool is great. Kids loved it. Easy commute to Niagara Falls. Friendly staff. Decent breakfast included, although don't expect any scrambled eggs or bacon. Usually sausage and make-your-own waffles, plus cereal and other breads and muffins.

    5
    « Great value »

    My wife and I stay at this hotel very often and we are always extremely satisfied. Money well spent and great value. A great start to a long trip, or just a weekend shopping getaway. A nice pool area and early morning breakfast are a definite plus when we travel!

    4
    « Stay at BEst WEstern Summit Inn »

    Best WEstern is known for being excellent. WE have always enjoyed our stay except this trip/ The "breakfast" consisted of cold sausages and ice cold hard boiled eggs (?) The waffle machine was broke and either burned or didn't cook waffles Also, several smaller motels had offered free shuttle service to the Casino and to the FAlls. Why didn't Best Western offer that? It is big enough to offer that service. This was a disappointing event for me.

  • 4
    « Kid's Weekend »

    We had 17 in our group. I have no complaints about this hotel. We had a great time in Niagara Falls. The kids loved the indoor pool. The free breakfast was a nice start to the day. The front desk employees were always friendly and helpful.

    4
    « Volue for money »

    The 2 bed double room was nicely decorated. However, it was too small and not enough space to move around. Need soap dish in the sink area. Enough to eat at breakfast, but please provide real eggs, as the artificial eggs provided is the only let down.

    4
    « Happy 40th »

    In town with husband to visit Niagara Falls late arrival was greeted with a smile , quick check in . Clean room , a little dated , but clean. Close to major highway easy access to major attractions and good food. Have not gotten a chance to do breakfast nor the pool since we just got in , will return to update post :)

    4
    « The hotel was close to shopping »

    The hotel was close to shopping and was quiet . Breakfast was very good and the area of the meal was clean and bright. Rooms were clean and updated, the bathrooms were also clean and well maintained . The beds were firm and clean.

    4
    « great value moderate hotel »

    This hotel is in a great location close to border shopping and restaurants. Compared to the motels in the surrounding area this hotel is on the higher end in terms of quality and amenities. The staff at the front desk were friendly and welcoming. The room is a smaller size but was clean and seemed to have had some updates. The wifi was a great bonus and no issues with its function. The kids loved the pool it was clean, warm and salt water which was nice. Like many other hotels the pool towels were very small and so I would bring my own towels next time. The breakfast area was clean, well stocked, but would have like to see some healthier choices of bread and cereal. They did have fruit and yogurt as a healthier choice. We would return here as it was a great deal for this property, we are Hilton members so this was our second time at a best western and we were pleased.

    4
    « Best Western Summit Inn Niagra Falls, NY »

    Pleasant stay. Loved the pool. Enjoyed the breakfast. Best sleep I've had in months!!! My family slept very well, too. Check-in was great, quick, efficient, professional, friendly, informative....Pizza from Budzby was good, delivery time reasonable, didn't hear traffic from street even though it is a very busy thoroughfare

    3
    « Average »

    Less than what I am used to with a Best Western. Breakfast was sub-par. At 12:31 another guest had been given our room key and tried to open our door. The clerk in the morning said "oh that was a funny story...you were given the wrong room at check in....a regular guest was given the same room key" Not Funny at all at that hour. No compensation, no mention of additional points, nothing other than to say that it was funny. Very disappointed. We were on a visit to Niagara University - if my child decides to go there, it could mean many more visits over 4 years....I would have to seriously think about staying there again because of this incident. Overall, it was just OK.

    5
    « Never disappointed »

    I have stayed at this location with my wife many times. Never been disappointed and very friendly staff. Property well maintained and very clean. Beds are very comfortable. They also have a great breakfast.

    2
    « Not worth the money »

    Staff at this hotel care so little and are so not helpful that it might have been a better experience to sleep in my car. It sucked big time and you can tell that the management of this facility also wasn't overly interested in guests having a good experience. As they say, excrement flows down hill

    5
    « Highly Recommended »

    Excellent and friendly staff, clean rooms, great hotel location for shopping and attractions. The rooms are a good size, clean and comfortable. Delicious breakfast makes a great start to the day. Pool is very clean and a perfect size for family fun.

  • 5
    « Best Western Summit was great! »

    We stayed here recently for 1 night while on a shopping trip. Great service; receptionist was very helpful. Great room with a really nice firm bed. Very good continental breakfast with waffles, sausage, and others.AND the pool was an added bonus.Very convenient to shopping malls.

    4
    « Weekend Spring Break »

    Good: staff, bed, pillows, bed sheets, breakfast, carpets, other fixtures, pool & gym Bad: heater (noisy), ceiling damaged, bath tub no stopper, no whirlpool/sauna The hotel is almost perfect but requires to improve on the bad or missing important pieces to complete the comfort during the stay.

    4
    « Our "go to" hotel in NF, NY »

    We stay at this property every time we are in the Niagara Falls, NY area. It is consistently good and clean. Staff is friendly. Good BW breakfast. Nice indoor pool. Close to shopping. They have done quite a bit of updating since last year. Our bathroom was totally refreshed. There was evidence of a roof leak in the bulkhead above the TV - that still needs attention.

    5
    « Great Stay »

    My husband stayed here for 2wks on a work related trip. Rooms were clean, staff was very friendly and helpful. Hotel was close to restaurants and activities. This hotel was a great stay and would highly recommend. My husband was very pleased overall....we are planning a family trip back to this hotel in the summer. Only 2 cons .... breakfast would be better if it started at 6am for those who are early risers and would of liked to of had a small microwave in room.

    5
    « Best value in the area »

    Clean room. Great breakfast. Especially love the waffles. 24 hour coffee and tea. Prox card entry key. Close to mall, restaurants, and everything in the area including the airport. Quiet. Lovely pool. Good climate control in room.

    4
    « Good place »

    Stayed for 2 nights, room spacious and clean, good air conditioning, good room service, unfortunately got a 2 double bed instead of a king, breakfast was ok but repetitive on the second day, got to make our own waffles with golden syrup, yessss :)

    4
    « Updated with a recent renovation. »

    This hotel has undergone a good renovation. That includes all areas of the facility. Great outdoor parking that is free. A free breakfast buffet is served each morning. The breakfast is your typical free hotel breakfast but served in a proper room. Has a big indoor pool for the kids. I would stay here again.

    2
    « Very Disappointed »

    My family recently stayed at this hotel for 3 days starting on March 13, 2016. I was very disappointed by numerous things. First many of the outlets did mot work and it was hard to charge our electronic devices. I was happy that this hotel have breakfast, until I saw it. I was very disappointed in the egg paaties. Most hotel has a scrambled egg, not a round very thin patty. Finally one day when came back ro our room after housekeeping cleaned the room. I was very grossed out to see patches of blood on the top cover on both of the bed. We had to call the front desk and ask for more linen. I was glad rhat it was our last night. The front desk staff was not very friendly or inviting. Many of my other family members stayed at the Four Points hotel and it was much nicer for only about $5.00 more. I wish we stayed there.

    5
    « Everything was excellent »

    Good value, clean and modern. Have stayed there a few times and always have a good experience. Excellent breakfast, which includes protein. Easy access to the room I always get my room preference. Will stay there on my next trip.

    4
    « Very Good »

    Good place to stay. Close to Niagara Airport, they have no shuttle, but a taxi is around $6. You can Park,Sleep and Fly here. Rooms were very clean and beds very comfortable. Hotel front desk staff are welcoming and friendly. Rooms are reasonably priced. Breakfast buffet was shall I say, "really gross".

  • 4
    « Close to shopping and late night bowling alley »

    I spent a night here and thought it was a very well rounded hotel. I rarely swim but I had a sore back so i floated in the pool a half hour and it was great . I had the free breakfast and it was pretty good there was d.i.y. fresh waffles, lots of yogurts, bagels, fruits and cereals etc. I walked the 200 feet to the bowling alley, bar and restaurant and had some wings and appetizers- all very good. I was also very impressed with the location for shopping.

    4
    « Not bad »

    Clean and fair price for the rooms. No adjoin rooms available. Service at front desk was not great! Pool was good Need extra blankets in rooms Close to shopping and restaurants. Parking free and close to doors

    5
    « Great »

    Good service . Nice breakfast . Very clean . The linen , bedding , pillows , mattress , towels are all excellent quality and well maintained .We will return . Well located near all restaurants , stores and airport .

    4
    « great spot close to the airport »

    My wife and I have stayed at this hotel several times when flying out and returning to niagara NY airport. Always a great experience.Staff are always helpful especially considering the arrival and departure times

    3
    « one night stay »

    worth the money except for the water pressure. Beds were extremely comfortable and the pool was nice. Hotel was nice and clean with no problems with noise. Staff was friendly and helpful. The breakfast was so-so.

    2
    « I would choose another Hotel next time. »

    The Staff were friendly, mild nod for greetings. The rooms were normal. Not the cleanest I have experienced. Hair in the sinks, and on the hair dryer. (Glad I didn't have a black light.) My alarm clock didn't work and when I asked assistance in the matter, it was deflected and not taken seriously. ( Yay cell Phone Tech) The Chairs in the two different rooms were ready to collapse. The breakfast buffet was good for being included. The fresh waffles were a nice surprise. I cannot speak to the price comparison for the area, but there has to be better for the price.

    4
    « Great Getaway »

    Our hotel was clean, neat, and nicely decorated. Staff were polite, friendly and professional. We had a wonderful room with a clean and comfortable bed. Internet access was speedy and easily accessible. There were restaurants and a mall close by for shopping and dinner. All in all a great getaway spot that we will use again.

    5
    « Quiet, restful enjoyable stay »

    Stayed here on way to another town, near eateries, they have some close by eating placed and other attractions. Pool was enjoyable, although no hot tub. Breakfast was the normal links and flat eggs, with cereal and pastries. Enjoyed all day coffee and juice. Bowling next door, very good pricing on Sunday nights.

    5
    « GREAT DEAL! »

    I was very pleasantly surprised at the affordability of this hotel! My family and I stayed there for three nights during my son's hockey tournament at Niagara University. My first impression was how clean the bathroom and room itself was never mind the hallways and common areas. The breakfast is advertised as "continental" however, there were many hot selections such as waffles, eggs and sausages. All the breakfast items were really great! Although the hot food and pastries are removed, the breakfast room is open 24 hrs. for microwave use, hot water, etc. We were on the first floor and had easy access to our vehicle at all times. The games in the game room area are very reasonably prices (25 cents for Ms. PacMan) as well as the snacks in the vending machine and the guest laundry facilities. The pool is well maintained and the location is only 5 or 6 miles to Niagara Falls. There are many amenities in the area. I am very busy and never take time to write reviews, however, I was so happy with the price of this very clean and convenient hotel, I felt it necessary to give back what I could.

    5
    « Nice stay »

    Best hotel check in/out that I have had. Super friendly staff, easy to talk to and very helpful. Great quality in the room, accessibility to everything. Enjoyed breakfast that is part of the room. Room was quiet, easy to get to. Nice big TV for viewing. Excellent facilities such as, pool, workout room and snack/drink machines.

  • 5
    « Great value for Niagara Falls travellers »

    Hotel and room very clean. Staff friendly and efficient. Indoor pool, fitness center and business center convenient. Less than one mile from Niagara Falls airport and excellent park/fly/stay value. Basic breakfast buffet included. Comfortable beds.

    3
    « Pros and Cons »

    Stayed here for one night for a weekend shopping trip with my sister and kids. I decided to book this hotel since I had some leftover gift cards I wanted to use. Because my princess sister was indecisive I kept changing the room type. I initially booked a best value rate that had cancellation available. Somehow when I changed this reservation to a different room type I didn't notice that now the best value rate was now non refundable (I just assumed it would've been the same). Anyhow, eventually I settled on the suite (2 queens and a King bed) since my sis insisted on her own bed. The hotel looked pretty empty when we arrived. It was a Friday night, and one of the colder weekends of the winter. Not many people at the outlet either (only a short drive away). The woman at the front desk checked me in and asked for a credit card. Since this is typical I didn't think anything of it. When she handed me a statement of my receipt I inquired about how I could get the gift cards applied to my bill, and this is when she informed me of that rate I booked. At that time I was pretty positive that I didn't book an advance purchase rate, but any rate she refused to refund the card and process the gift cards. I wasn't demanding or rude, but I felt I was dealt with in a very condescending manner. Honestly, how much would it have really costed them to process the refund and keep a satisfied customer. Ultimately, it was my error for not double checking and just assuming the policy was the same since the rate type was the same, but it could've been handled in a nicer way. I later found out she was a manager! On to the room. It was on the second floor with a shared balcony overlooking the pool. It was huge! It was just one large room with the 3 beds in it, but the kids were happy to have the extra floor space. The room was clean and in good condition. There was even a sofa in the room, but no desk just a small table. For a room that size at $117/nt it was a decent value. But with the poor exchange rate (CDN$) it didn't feel like such a great deal, especially since I was paying out of pocket now instead of using gift cards. The kids enjoyed the pool, and it was nice being able to see down from the room (luckily my sister was happy to go down to the pool with them while I got some quiet, alone time). ;) Complimentary wifi was pretty fast and no issues here. Breakfast the next morning was pretty no frills. About 3 different types of sugary cereal, some different flavored fruit yogurts and oatmeal packets. They also had apples and oranges, plus sausage and those scrambled egg rounds. There were only two waffle makes, but one was out of service so that created a ridiculous line so the kids didn't bother to get them. The pastries were the typical dry, packaged kind. Some mini muffins, and two types of danishes, plus bagels. My sister had the oatmeal and I brought my own packet oatmeal from home, and of course the kids opted for the pastries and a scrambled egg. The egg was overly salted so they didn't finish it. I'm generally not a fan of hotel breakfasts and this is probably the first time I didn't go to Original Pancake house for breakfast (was on a diet at the time). Personally, I generally find these hotel breakfasts mediocre, but I guess depending on what you like to eat in the morning you may not mind. We had an early lunch at Cheesecake factory so that made up for the bad hotel breakfast. The only other issue we had was that our tv wasn't working, and when we tried to turn it on the light would flash like it was turning on but never did and kept making an annoying clicking sound over and over. We eventually pulled the plug since we couldn't sleep. I didn't bother to let front desk know until the morning, since it wasn't a big deal to me. The woman in the morning was very pleasant and said she would let maintenance know about the problem. Overall, it was an average stay at best. Personally, I would not stay here again. The value to price paid ratio wasn't great. There are a lot better hotels near Boulevard mall and Walden. I almost booked the new Home2suites by Hilton with points, but again since I had the gift cards I thought I'd use them up (funny it didn't work out that way anyway). I travel quite a bit, and I'm generally not hard to please as long as service is good and rooms are clean, but this property just fell short.

    4
    « Perfect for a short stay, just RIGHT »

    This is the second time I stayed in this hotel. It's clean and provides a nice place for short stay. Their breakfast area is spacious, choices are abundant. There are two self-served waffle makers, (may need to line up to get your own because each takes 2 &1/2 minutes to make ) syrup available ( just no whipped cream nor icing sugar though). There are also muffin, danish, white bread, whole wheat bread, English muffin, bagel. Toaster available. Choice of cereals. Coffee & Tea available. Bed is comfortable, the heater is quite loud and noisy. In order to have a good night sleep, you may have to turn it off but then it will be too cold.

    5
    « Met and exceeded expectations »

    The employees at this hotel are the best and this location is very close to the Falls without paying the Falls prices. Lot's of good restaurants in the area also. If you want good selections just ask the front desk staff they are very informative of the area.

    1
    « DON'T STAY HERE »

    This hotel is nested between & extremely dilapidated motel & a bowling ally. It is a family owned and operated hotel & you would never know it by how unpleasant the front desk manager Kristina speaks to you. She is extremely condescending and rude. There was a problem with the reservation, she did not treat us as a paying guest, rather like a huge inconvenience.,SHE LACKS RESPECT!!! The room had no outside window: instead it had a sliding door to a balcony over looking the pool and shared by 3 other rooms, YUK!!! The lighting over the mirror was dark and dingy: making it hard to apply make up & for my husband it was hard to see shaving.the breakfast was of lower quality than of Best Westerns we had stayed at. We would not recommend this hotel at all and due to our experience with the front desk. Due to this horrific experience we will NEVER stay at another Best Western again.

    3
    « Clean and recently Renovated »

    Stayed 1 night at the BW Summit Inn recently. The room was recently renovated and was clean. The property was clean and nice sized. Staff were generally nice. The only minor issues include the two front glass doors. They were too close together, where if you open one door the the other would bang into your or your luggage way too fast. These were not sliding doors either. The doors were also not handicap friendly, if this is important to you. The other issue was that the lighting outside for parking lot on the side of building was not as good as it can be. As I was unable to find a spot in front of hotel, I parked on side of building. Lighting could have been better.

    4
    « Christmas Shopping and Weekend Break »

    Stayed for one night to spend for a weekend break as well as for a Christmas shopping for a better deal. The pool is great but would be better if a hot tub, shower/dressing room, and a spa are available. The complimentary hot/cold breakfast was good. It's unfortunate to witness that a Female Room Attendant (FRA) was badmouthing loudly a male housekeeping staff without any considerations to the guests passing by along the hallway. Any issues could have been better handled. The FRA was calm and polite despite the insults made by the FRA. I heard it's a matter of simple management or approach. The situation occurred was disgusting and not acceptable.

    4
    « Best Western Niagara Falls »

    Clean, and comfortable. Close to the outlet malls and the Niagara Falls Airport. Breakfast was ok - nothing exciting but plentiful. Nicer than many of the other places in the area! Lots of restaurants nearby

    4
    « hotel stay for one night »

    very clean room and helpful staff on front desk. close to airport and only 5 dollars cab ride to airport and very prompt when called free Wi-Fi free breakfast buffet cold cereal, eggs, waffles, tea coffee and fresh fruit

    4
    « Great Park and Fly Hotel »

    If you're flying out of Niagara Falls NY airport, this is a great park and fly destination. The airport is literally 5 min away by cab. Hotel is tidy with a nice pool and close to several restaurant options.

  • 5
    « fresh »

    I have stayed at this hotel many times in the past for work reasons. I reacantly returned to see that they have transformed it inside and out. fresh paint and newly update rooms with pleasant and charming colors. I most definatly will return.

    5
    « Couldn't Be Any Better! »

    My sisters and I were very pleased with this hotel. All staff were friendly, room was perfect,very clean and welcoming.The mattress very comfortable. Breakfast was fantastic, a great assortment to choose from and food was constantly refilled. Location was perfect as I needed to be in between Lockport and Niagara Falls.

    5
    « good clean hotel, near everything. »

    This is a very good hotel that is close to shops, coffee shops, and the Fashion Outlet Mall. Only about 10 minutes to the Mall on the local transit bus. It is clean/very helpful and courteous staff. The breakfast is a hot breakfast, though it advertises continental breakfast. So that is very good. would highly recommend this hotel, at Summit Inn whether you have a car or rely on the buses.

    3
    « Good experience »

    Decent hotel for a decent sleep. Comfortable beds. Dining room was dirty and the ceiling tiles were disgusting just needs to be cleaned or replaced. Vacuum carpet after people leave their tables. Front desk service was very good

    5
    « Great stay ! »

    Amazing value for the money; nice breakfast; great staff and location close to outlet mall; Only issue some noises coming from other rooms during the night; however, not a deal breaker; probably the largest breakfast area I've seen in any hotel that we have stayed at

    4
    « IMPROVING WITH EVERY VISIT »

    It is obvious management is continually striving to improve this property. We have been here several times, and the quality of the hotel gets better with each visit. Our room has been re-decorated, and it is very nicely done. The bed was very comfortable, and I would like to have it in my home. It appears the breakfast area has been expanded, and there was no waiting for a table, which is a common problem in most other hotels. We have stayed at this hotel, by my count, seven times, and the experience keeps getting better. I did not rate this hotel as excellent, because, in my mind, there isn't a hotel in the world that rates excellent. This hotel is as close to perfect as it can be. Well done.

    4
    « Clean, and close proximinity. »

    We enjoyed our stay at the hotel, we were able to check in a little early, the room was satisfactory and the staff was very helpful with directions. We did have breakfast each morning and it was both healthy and filling.

    3
    « November get-away »

    Have stayed at this property a number of times as we like the location and proximity to shopping venues. You can see investment being made to the property in the guest room décor and enhanced security measures for entering the building. However, investment in staff would be something that should be considered. Colleagues that I encountered during my stay were disengaged and went out of their way to not make eye contact or even to say hello.

    5
    « The very best hotel in the area! »

    The staff are great, very friendly and informative. They are renovating and the rooms look great. The new beds and pillows were so comfy that you just did not even want to leave them. Kudos on great beds! The swimming pool is clean and sparkly and very peaceful. the included breakfast was everything that you would need. We come back here every year would not think of going anywhere else. They are really taking very good care of this hotel.

    4
    « Niagara Falls »

    Hotel was just fine. The breakfast was nice - plenty to eat, a nice variety. Hotel was neat and clean, friendly staff. Location was good to get to the falls and many other events. Very easy to find. Lots of shopping and restaurants in the area.

  • 4
    « Great overall. »

    Nice rooms clean and tidy Got there late after 1 in the morning lol with no problems checking in staff were helpful and still awake the bed was nice there was free wifi. good shower nice and hot good size car park breakfast was ok.

    3
    « best Western review »

    had a late check in. staff were tired but friendly and helpful. visited family before heading to our double queen bed room. spacious enough for us to use our pack n play for our 18 month old. when he finally went to bed I found blood stains on one of the bed top sheets. it was late so I did not call service just told front desk in the morning. they were apologetic and gave us a discount on the room. she was very helpful. breakfast was good I enjoyed the sausage and waffles there was a nice variety of food for us to enjoy. we will be back next year when we make our yearly visit.

    4
    « Northeast road trip »

    My wife and I came to Niagara Falls from the Pacific Northwest for the first time.... We checked into this hotel based on Tripadvisor ratings, location, and price... This was a nice hotel a few minutes from the falls, out of the hustle of downtown. There are many restaurants, Sams Club, grocery stores, and Walmart nearby.. The room was clean, staff was friendly, breakfast was good. The only downfall was we could hear the people talking in the room next to us, and rude people letting their kids run up and down the hall yelling at 8:00 in the morning. I understand this is not the fault of the hotel, and not a deal breaker for us... If ever in the area, we would absolutely stay here again.

    5
    « Great overall! »

    Our only issue was children running the hallways and not much staff could do about that. Otherwise great friendly staff at front desk, very clean and a good breakfast selection. Other guests seemed pleased as well, did not hear to see any negativity.

    5
    « BW Niagara Falls »

    The staff very nice. They had a nice sense of humor. Hubby likes that. Room was comfortable and clean. It was relatively close to Niagara Falls. It was also close to a number of restaurants. We booked at another Best Western and was somewhat easy to process.

    4
    « Would stay here again »

    Room was clean and comfortable. AC/heater worked fine. In room refrigerator. Close enough to Niagara Falls. Nice free breakfast with make your own waffles, sausage, eggs etc. Only complaint... extremely low flow shower.

    5
    « weekend getaway »

    Always friendly , clean and fresh. Love going here they remember you from previous visit .. Close to all amenities and shopping. Swiimming pool great, rooms very clean and updated. Breakfast amazing , staff awesome.

    4
    « Great place to stay »

    Warmly greeted, room was really clean and comfortable. The bed was excellent. The breakfast was good, with lots of room to sit and eat. Bacon would have been a good addition. Overall a very nice place to stay.

    4
    « Most expensive I ever paid but worth it »

    I paid $597 a night but it's worth it because I can't find any room in town that night so I paid. Breakfast staff was very nice and front desk was helpful. Next time I will stay again but I will book in advance..........................thank you

    3
    « Just okay.. »

    Not sure what I was expecting, but it served it's purpose. Beds weren't the best but it was somewhere to sleep. Location is good if traveling to the falls. Parking lot filled up fairly quickly. Fire alarm went off very early in the morning. It was a false alarm, but we were never given the all clear.

  • 5
    « the best »

    great staff easy check in easy check out very very very clean hotel great beds will all ways stay here great price great area close to all shopping great parking close too room we were late checking inn but had no problem our room was held with no deposit

    4
    « Updated and modern »

    We stayed here one night. Our receptionist was great and additionally gave us an excellent recommendation for a restaurant . The motel appears to have been recently renovated to a very good, modern standard. The decor is lovely, our room was very well furnished and equipped, very clean and had very comfortable beds. Wifi is fast and included in the room rate. Whilst not on Main Street the motel is well located, not far from downtown. There are numerous restaurants in the area and outlet shopping. Breakfast was served in a large airy room. Perhaps not as great a choice as some other best Western's but more than adequate. This motel is very good value.

    5
    « Great place to stay at Niagara Falls »

    Nice and cozy hotel within driving distance from the Falls and multiple restaurants and cafes. Staff is extremely friendly and carrying - we have had a great experience there, including quiet area, great breakfast and very affordable price!

    4
    « Looking for comfort, cleanliness and convenience? This is it! »

    Recently spent 2 nights here at the Best Western Summit Inn. Friendly, attentive staff, clean rooms and delicious hot breakfast. Great "Mom and Pop" authentic Italian restaurants close-by. Don't get caught-up in the hype by the Falls. Great Value!

    4
    « Great hotel for the price »

    We used the suite, we had 6 adults but could have comfortably fit 8. it had 1 separate bedroom w/ a King size bed. and the main room had 2 queen beds and a sleeper sofa. Very clean and the hot breakfast (eggs,sausage) was not bad. Withing 12 minutes to the falls.

    5
    « Great value »

    Excellent helpful staff that all were open and friendly. They went above and beyond to insure my wife and and I enjoyed our mini vacation at the ?Falls? The breakfast was an added plus and actually delicious.

    5
    « Ugly location, great motel & great people »

    What an ugly place to put a motel. But it is close to the airport. Motel itself is in great shape. Looks good from the outside. Even better on the inside. Front desk people were wonderful. Very well informed on the area. Where to go for everything. How to get there. What not to do (don't drive into Canada if only going to Niagara Falls. Walk across the bridge!) I would give this place a 10 if possible.

    5
    « Exceeded expectations »

    Spent one night at Best Western on way to Niagara Falls. We were very surprised to see the cleanliness and upkeep of the facility. Beds were VERY comfortable. Bathrooms were clean - no grunge or mildew. Rooms were nicely appointed with flat screen TV and air conditioning that didn't wake you when it turned on. The staff was very accommodating and friendly. The Continental breakfast was more than I was expecting. Overall, we were quite satisfied with the facility and would have no hesitation about staying there again or recommending to friends.

    4
    « Small vacation »

    Nice clean rooms and not far from attractions. Staff very nice and friendly. Breakfast ok but not up to Best Western standers in the past. We ask about Trolley system and were given tickets for the day unfortunately when we took it down town and then was ready to get back on they never showed back up and was told they ran stops about every hour waited 2 hours and ended up getting cab back to Hotel at a cost of $25.00 should have drove and parked. Not the Hotels fault.

    3
    « Needs outomatic doors »

    Overall, the hotel was nice, the room was clean & large. However, my wife's son is in a powered wheel chair. The hotel did not have automatic doors so that we could get him in easily. The breakfast was good. Would I stay there again, yes. I jsut wish they would upgrade the doors.

  • 4
    « Perfect for what we needed »

    Stayed 2 nights, about 6 miles from the Falls, very friendly and helpful staff! The room rate was $88. I felt the parking lot was safe and well lite. Breakfast was OK, the usual. WiFi was weak. Restaurants, shopping and bowling alley next to motel. I would recommend this motel to anyone. If your a smoker not much place to smoke. I normally travel on a motorcycle and I would feel safe to park in lot, no covered parking. Hope this helps.

    3
    « Could be better. »

    Pros: Friendly staff. Easily accessible. Good locality. Good food though the options were less. Cons: Not sure if the linens are changed when a new guest check in. One of the bed in our room had dirty sheet and blanket.

 

Getting to the hotel ...

All directions
·From: Interstate 190. Take Interstate 90 to Exit 50- I-290 West. Follow I-290 West until Exit 3, Niagara Falls Boulevard. Turn right on Niagara Falls Boulevard. Drive 12 miles, BEST WESTERN Summit Inn is on right side. ·From: Rainbow Bridge. After crossing Lewiston Queenston Bridge follow I-190 South. Take exit 22-Niagara Falls Boulevard. Turn left onto Niagara Falls Boulevard. BEST WESTERN Summit Inn is two miles down on left side. ·From: Peace Bridge. After crossing take I-190 North, Exit 22, turn right on Niagara Falls Boulevard. BEST WESTERN Summit Inn is two miles down on left. ·From: Rainbow Bridge. After crossing turn left onto Main Street. Follow US-62 South. BEST WESTERN Summit Inn...

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