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Hervey Bay, Australie






2  Adulti0   Bambino

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Best Western Hotel Ambassador Motor Lodge, Hervey Bay

296 Esplanade, 4655, Hervey Bay, Australie - Vedi su una mappa
Best Western Ambassador Motor Lodge - Area esterna Il Best Western Ambassador Motor Lodge è situato nel centro di Hervey Bay. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Gli ospiti che soggiornano in questo motel a 3 stelle e mezza potranno scegliere tra vari tipi di camere impeccabili in grado di soddisfare le loro esigenze di viaggio. Tutte le camere sono spaziose e dispongono di comodi letti, ampi bagni con asciugacapelli e articoli da toeletta gratuiti, accesso Wi-Fi a Internet ad alta velocità gratuito e affidabile, impianto di riscaldamento/aria condizionata autonomo, smart TV a schermo piatto da 43 pollici, ferro e asse da stiro di dimensioni standard, frigorifero, bollitore per tè e caffè e molto altro. Il Best Western Ambassador Motor Lodge dispone anche di parcheggio coperto in hotel, servizio di lavanderia e lavaggio a secco, una lavanderia self-service con tutto l'occorrente per il bucato, una piscina per tuffi e un'area barbecue.Il Best Western Ambassador Motor Lodge è situato a pochi passi da molti ristoranti e caffetterie.Il BEST WESTERN Ambassador Motor Lodge è situato in ottima posizione sul lungomare di fronte a una bella spiaggia sabbiosa, con passeggiate e piste ciclabili davanti all'oceano. Goditi uno dei nostri pacchetti per barbecue o cestini per picnic con tutta la famiglia sulle spiagge incontaminate o nei parchi situati vicino all'hotel. Ci troviamo a soli 200 metri dal principale quartiere commerciale e a pochi passi da diverse attrazioni turistiche come il WetSide Water Education Park. Il Best Western Ambassador Motor Lodge è un ottimo punto di partenza per scoprire tutta Hervey Bay.Orario della reception: weekend e giorni festivi: dalle 8:00 alle 12:00 e dalle 14:00 alle 18:00. Best Western Ambassador Motor Lodge, 296 Esplanade, Pialba Q 4655.

Best Western

Hotel Ambassador Motor Lodge




i vantaggi dell'hotel

  • Piscina
  • Parcheggio gratuito disponibile
    Parcheggio gratuito disponibile
  • Lavanderia a secco
    Lavanderia a secco
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Travelers Choice 2022
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Qualità del sonno

"I would not recommend"

User 12/05/2022

So I stayed here for one night I needed 3 nights in total and was hoping I could stay another 2. When I arrived the receptionist was nice and friendly and polite and that's where it stopped. No restaurant no apologies, no breakfast not even a basic choice. No option to charge back from a restaurant. Oh sorry no milk either to a coffee milkman didn't come. Broken light switch Left the next day and found grt accomodation at grand Mercure I am leaving these as they ask you to leave a comment

"Everything you need"

GCONTOUR, Benowa, Australia 29/04/2022

The room was immaculate and all that was needed for a business trip. Great to see full cutlery and crockery supplied. Friendly onsite manager. Within walking distance to major shopping centre and number of restaurants. Close to beach fir fishing and walking

"Great location for families"

User 22/04/2022

Welcoming staff. Very knowledgeable and helpful. Bathrooms could be updated. Spacious rooms. Fantastic location for families. Near great park with range of facilities and water park. Located near supermarket for supplies.


User 03/04/2022

Best rooms, clean and updated. Service was 10 out of 10. I would recombent this to anyone and will stay there when ever in town for sure. Close to shops beach and quiet enough to relax and enjoy my stay.

"Amazing Stay"

User 19/03/2022

This Hotel is the best hotel ive ever been to from the beautiful room setting to the amazing customer service. it was so close to the beach, the shop and even the parks. me and my partner had an lovely time and i cant wait to come back.

"Great stay"

User 22/02/2022

Staff were welcoming, helpful, and friendly.Nothing was too much trouble. I actually stayed there for 2 months. It's located on the Esplanade across the road from the bay and beautiful parklands where I walked. There are supermarkets and shopping within walking distance.

"Comfortable motel"

blwelcr, Kingaroy, Australia 14/02/2022

This motel is well kept and very clean and the beds are extremely comfortable. Also the staff are very friendly & helpful. It is an easy stroll to the beach as well as close to shops. We will stay there again on our next visit to Hervey Bay

"Great location"

debralG8234MR, Brisbane Region, Australia 23/01/2022

Motel was in a great location, across the road from the beach. Close to shopping centre and local eating places. Room very comfortable and value for money. Customer service very helpful with easy check in/out.

"Cost Effective and Friendly"

User 30/12/2021

No thrills or anything extravagant - just budget friendly, clean, easily assessable rooms, run by a friendly guy within walking distance of the beach and large chain supermarkets. If/when I come back to Pialba I will be back here :)

"Excellent location"

CherylM398, Brisbane, Australia 28/11/2021

Great clean motel, rooms were modern and updated, easy walk across road to beach, out the back gate couple minutes walk to shops, restaurants and rsl club, staff very friendly and professional., would stay again when in area.

"Pilbara accommodation"

User 09/11/2021

Clean and convenient motel accommodation. Staff friendly and helpful. Good value for weekend stay at Hervey Bay. Shopping centre and good Chinese restaurant within walking distance. Fine for a short visit!

"Worth a visit"

User 12/09/2021

Motel room was very clean and bright the only downside was that there was no bedside tables to put an alarm clock on also had to ask for plates and bowls as there were none in the room when we checked in other than that Lukas was amazing and our stay was very pleasant,we only stayed for two nights for a whale watch encounter but we would go back again.

"Friendly, convenient, affordable, clean"

User 11/09/2021

Very convenient location and could walk to beach, restaurants and shops. Very friendly and helpful staff. The room was clean, well presented and was value for money. Everything was in working order. Couldn't complain

"Excellent place to stay"

cwatson2021, Brisbane, Australia 06/09/2021

This is a great place to stay while traveling for business. Clean and tidy with friendly staff. Questions are always answered politely with a smile. Great value for money when you just need a room and space to work.

"Great motel in a great location"

tony m, Bli Bli, Australia 01/09/2021

This establishment is centrally located to shops and eateries. It is very close to the beach for beautiful walks and you are able to watch both sunrise and sunset. Most local attractions will pick you up at the front of the motel so all you need to do is park the car and enjoy your stay. Highly recommended especially if you are on a budget

"Comfy bed"

User 30/08/2021

Spare of the moment booking but was pleasantly surprised. Bed was super comfy unlike other places we have stayed. Room was spacious and very clean. Friendly staff and great location. We will definitely be back!

"Very Clean- Efficient Check-in"

Gary_Childers, Childers, Australia 07/08/2021

We only spent one night at this motel, but will be back. The room was very clean and I was impressed with the speed that the check-in process was completed. Walking distance to a number of restaurants and the water park; the beach was just across the road. This would be an ideal property for families to stay at. I was able to park the bike right outside our room and the car-park was flat and undercover.

"Great Value Good Location across the street to a beach"

User 17/07/2021

We had a ground level room wheelchair accessible the room was huge They were extremely friendly at check inn and we were a drive in booking. We got a great rate better than our three previous motels this trip for a beach side motel. I liked the location,the price was great, the main bed was very comfortable there was also two other single beds in our room.


pmatches, Adelaide, Australia 27/05/2021

Owner Lucas is a wonderful host. Rooms great, good open plan. Good location. Would recommend. Close to tourist attractions. Would also recommend the 50's diner on esplanade. Burgers are brilliant. All round great location.

"Long Weekend with Grandma & kids"

User 02/05/2021

Wonderful place to stay. We had the family room with a separate bedroom. Sleeps 6 comfortably with 2 queens & 2 singles. Dining table & chairs are great for playing board games. Tea/coffee facilities & microwave are good. We brought our own plates, bowls & cutlery. TV with dvd player was nice at night. Very clean room. Well located for teenage kids just across the road from a huge park, adventure playground & Wetside. Nice quiet end of the Esplanade. Staff very accommodating. Thanks for a wonderful stay.

"Wonderful manager! "

User 27/04/2021

Just stayed here as a last minute booking Lukas is wonderful! His service is outstanding! It's an older style motel but very clean and the beds extremely comfortable! Location is great not far from Westside waterpark.

Lukas Havlic, Owner at Best Western Ambassador Motor Lodge, responded to this review
Thank you for the kind review and we look forward to seeing you again soon :)

"Amazing accommodation"

User 11/04/2021

Incredibly professional and friendly staff. Rooms were clean tidy and comfortable. Large clean bathroom and. Close to everything in town. Lukas at check in and over the phone couldn't do enough for us.

Lukas Havlic, Owner at Best Western Ambassador Motor Lodge, responded to this review
Thank you so much for the incredible review. Was so nice having you stay with us and hope to see you again in the near future. Kindest Regards

"Peaceful & Handy to everything"

Feebee S, Bundaberg, Australia 21/03/2021

Stayed for an overnight stay only, but found the place so very peaceful and comfortable - will definitely be coming back. Everything was within walking distance once settled in. As for my morning walk, wow! what a gorgeous spot to capture the beautiful foreshore of Hervey Bay. Oh and I can't forget the management was friendly and welcoming upon arriving and catered for us having 2 cars. Cannot thank them enough.

Lukas Havlic, Owner at Best Western Ambassador Motor Lodge, responded to this review
Hi Feebee, It was so lovely to meet you. Thank you again for the kind words and review. We look forward to seeing you again soon. Kindest Regards

"Large rooms and very quiet"

ScottRo, Toowoomba, Australia 24/02/2021

Stayed for two nights. Room was large and clean, and included a microwave. New managers have just taken over and they are very pleasant and welcoming. The location is good as long as you have a car, though you can walk to the supermarket. Being right on the esplanade is excellent. Will stay again.

Lukas Havlic, Owner at Best Western Ambassador Motor Lodge, responded to this review
Hi Scott, Thank you so much for the amazing review. It was an absolute pleasure having you here and hope to see you again soon. Kindest Regards Lukas H

"Friendly services"

ptg41, Gold Coast, Australia 03/12/2020

Stayed here for 3 nights. Manager was nice and informative of local area and restaurants etc. Room was older in style but clean and tidy. Everything worked. Has small pool and bbq area. Good location close to supermarkets and restaurants and across the road from the bay

Lukas Havlic, Owner at Best Western Ambassador Motor Lodge, responded to this review
Hi, Thank you for the kind review. We are now under new management and hope to see you again soon. Kindest Regards Lukas Havlic

"So good"

User 30/11/2020

We were so happy with our stay here. The manager was extremely patient with us. I had to alter our booking a couple of times due to ill health. He was wonderfully flexible. The cost of our stay was really more than fair. The room was roomy, quiet and very comfortable. The room was spotlessly clean. The beds were the most comfortable I have slept in. After 4 months of travelling was most welcomed. The parking was at our ground floor room. Love this. The location is great and near to everything. Would recommend this place to anyone. Will be back.

"Weekend horror"

User 02/08/2020

1st night no power from 9pm till 11am the following morning. During this time no hot water for a shower either. We held concerns to the responses we were given "I'm the caretaker , not my fault" . "The power came back on at 1130 last night" . We welcomed her in the room to show her there was no power alerting her I fell over in the darkness walking to the toilet. We were booked into a disabled room. I have bruising from the fall. I personally feel violated from our stay. I wondered why my asthma started to muck up during my stay, noticed in the mould in the bathroom on the ceiling. I have been a Best Western customer holding a card for over 30years, and feel totally devastated. 1stly this motel needs to have a thorough clean up, vinegar costs no more than $2.00 depending upon where you live, wash the mould off the roof and around tile grout grooves, repaint with antimould paint. Surely exhaust Fans would accommodate shower steam, prevent further medical complications and privacy instead of leaving the window open. The bed was not made , the bottom sheet not even fitting the bed not abled to be tucked in. Unable to fill the kettle properly to make a cup of tea. The bed was uncomfortable causing further pain and discomfort. For the price of this motel it is not true to value.

"Nice stay"

Tanya H, Gold Coast, Australia 21/07/2020

Nice enough motel, friendly staff, had everything we need. Room was quite roomy and clean. Room wasn't serviced on the day in between our two nights which I wasn't expecting. Not quite in the main area of town but close enough. Overall a pretty good choice of motel in Hervey Bay.

Lukas Havlic, Owner at Best Western Ambassador Motor Lodge, responded to this review
Hi Tanya, Thank you for the awesome review! We are now under new management with new and exciting facilities coming soon. We hope to see you stay with us again. Kindest Regards Lukas H


Peter B, Woody Point, Australia 26/06/2020

We spent two nights here and the room was comfortable and clean. It was a quiet weekend and all occupied rooms were at one end which caused parking confusion because some of us were told to park anywhere. We were happy with the room and the bed was supportive. The staff were friendly and helpful.

"Amazing service"

User 13/06/2020

After a long drive from Brisbane this was a welcome stay for one night. Its a really nice motel. Close to the beach, great service, clean rooms, good wifi, nice beds. the undercover parking was nice as a storm came through late in the afternoon.

"Excellent front desk staff"

Rhonda N, Toogoom, Australia 23/05/2020

The couple who run this motel are so helpful and friendly that they made the stay so pleasurable . Had a few minor problems but they address them immediately which was a change from other motels when you can wait all day....such a relaxing stay.

"Inexpensive, comfortable!"

SixtyplusOldBar, Forster, Australia 23/03/2020

After a long drive this was a welcome stay for one night. The lady at reception was very professional and friendly advising us re nearby eating places (China Pearl just 2 minutes walk!). The room was comfortable, very clean and we had a good night's sleep.


jkb9mb, Surfers Paradise, Australia 28/02/2020

Needs to be updated - very tired looking - clean and tidy though - beds are old and worn - no thrills - but has a short walk to the beach which is an advantage. The pool is very small and can be mistaken for a big spa. The motel that is alongside it is so close that you can hear people talking on their balcony. The room is very spacious and lots of space. Overall I would give it a 6/10.

"Better Than Expected"

Alexa C, Wisconsin 31/01/2020

The motor lodge was better than we expected. We were on the second story and our view was of some people's backyard. The balcony is shared with everyone. The location was great and Fraser Island tours pick up right at the hotel. There was a little confusion regarding beach towels. I didn't see anything where it said we had to rent/hire them so when I asked if we could have extra towels the lady at the front desk was very confused. It was fine that we had to rent/hire them but at a fee of $10AUD that we would get back once returned. The problem was we would be returning after office hours. She seemed very confused by this and didn't really know what to do; she too cash and said she would return it to our room and then she also took a credit card number just in case we didn't return the towels and then took the $10. It all worked out in the end. They do serve breakfast but we had our do not disturb sign up so we did not get any.

"Worst of value for money"

User 13/01/2020

For an extra $9 you can stay at the Ramada or $22 for the Mantra On the boat harbour which are 1000 times better. Pool is just a large spa. There is nowhere to sit outside your room. A 1960s hotel with a 2020 price. Not worth it

"Perfect for my needs."

George M, Brisbane, Australia 29/12/2019

Clean and comfortable with friendly and helpful staff. Everything in the room worked properly. I found the bed very comfortable and slept well. Location is perfect for my needs and is walking distance to restaurants, RSL Club, supermarkets and other shops.

"Spacious No Frills Motel"

nigely2015, Cairns, Australia 12/12/2019

Convenient and quiet location on Charlton Esplanade with a few restaurants and the RSL and Beach House Hotel within walking distance. Room is adequate but certainly not luxurious. Had issues with the TV remote and WiFi was hopeless even with reception help.

"Well situated near the shopping centre and a few eateries and of course the path along the coast/beach."

katejim1, Boonah, Australia 21/10/2019

Well situated - near shopping centre, RSL, a couple of other eateries are in walking distance also. reception was not open until 2pm but we just had lunch and a drive along the esplanade. Reception - Karen - was very friendly and helped with some brochures; letting us know we could book there if there was anything. The room was fine, clean, parking right outside and undercover as we were on the ground floor. We booked the whale watching with reception - very easy, even arranged the pick up for the next morning. Usual amenities in room, but had to request crockery etc. all but the tea making items. The bathroom could probably do with some sort of extractor, unless you open the window - but towels did not dry very well. Toiletries are good.

"It is a roof over your head!"

biggaravalleybloke, Corryong, Australia 27/09/2019

Pros- good location, reasonably quiet, electrical system, running water, color tv, curtains and AC Cons- no plates or cutlery, old towels, REALLY uncomfortable beds, ANCIENT pillows, smell in the room, if you are on the ground level and leave the bathroom window open while in the shower- you can wave to passersby's, TV remote doesn't work and did I mention REALLY uncomfortable beds!

"Great place for someone in a wheelchair"

Kay C, Maroochydore, Australia 24/09/2019

We had a fantastic room with walk in shower, had rails and plenty of space for a wheel chair and walker. Couldn't have been better for my husband. Also lovely walks from there on great pathways. Lots of shops and restaurants within walking distance.

"Good value"

AnnieB1661, Maroochydore, Australia 04/09/2019

We had the room for a person with a disability and it filled the bill. Accesurs for everything was good and I felt safe in the shower. Quite often the floor in the shower can be slppery but this one wasn't which was relaxing for me. We had our dinner in our room and I was happy to find the grill fish was fresh and beautifully cooked - not dried out. We would be quite happy to go there again . Kristy makes a great mangeress, although very busy she was always cheerful and coped well.. There was only one flaw, I had the single bed and it really needs a new mattress.

"Smart Motel"

Paul S, Adelaide, Australia 02/09/2019

This is a smart motel on the beach front, but don't expect a sea view. Christy gives us a warm welcome when we book in. There is covered parking for our car. The room is neat, clean, attractive and large with an unusual study extension with a large desk. The suite comes with queen bed, comfortable chairs, microwave, kettle and tea and coffee supplies. There is carpet on the floor and pictures on the walls - just like home! Crockery and cutlery are available on request, and also a toaster, but there is no stove or hot top. The ensuite is also large and attractive with toilet, shower and vanity. The shower is a delight to use. There is free wifi which I found rather slow. It is an easy walk across to the beach, we find a colony of bats, and we also walked to the local fish and chip shop. A supermarket is also reasonably close by. This is a nice motel.

jasecheshire, Manager at Best Western Ambassador Motor Lodge, responded to this review
Hi Paul, Thank you for taking the time to review The Ambassador Motor Lodge, I'm happy to hear you had a good experience. We look forward to welcoming you back again soon!

"Best Western Ambassador Hervey Bay"

davidY9054ES, Greater Brisbane, Australia 08/06/2019

Had a very comfortable stay. I see hygiene of a motel as my highest priority and I gave this facility 10/10. The outdoor area is always daily kept clean and so is the small pool even in the winter months. water pressure is better in the upstairs rooms than down stairs especially if you have very young kids who need a quick bath. Food services are breakfast and dinner to you're room which is different for a motel like this one. Most areas of this motel are easily.

"Hervey Bay"

Venture02216432937, Brisbane, Australia 24/04/2019

Awesome weekend away with the family, our room and the service was great. Will be staying there again when we travel to the Bay. We were treated with a smile and into our room with no hassle, close to all areas of the Bay with the water park with in easy walking distance to take the kids for a splash.

"Firm beds"

Robyn C, Brisbane, Australia 13/04/2019

Location is great being across the road from the beach. However the bed was just too firm for me. Large room with average facilities and room needs refurbishment. Quiet location near to supermarket. Will not be returning.

"Nice size room in a very central location."

MervG663, Buderim, Australia 15/01/2019

Great location with an easy walk to both the beach and the shopping centres. The RSL Club is close by. We had a good size room which slept three, the refurbished bathroom was bright and clean. Had plenty of room to move around and relax with a table and chairs as well as the long desk/bench top under a large mirror to do any business work on. Have stayed here previously and would definitely stay again.

"Hervey Bay Stopover"

81scotty, Kuala Lumpur, Malaysia 05/01/2019

Stayed for one night on way back to Brisbabe. Slightly away from the main commercial district of the Esplanade, but perfectly fine. We had the 2 bedroom family room which was excellent. Very spacious and comfortable beds. Friendly host too.

"OK for short stay"

914mrw, Market Harborough 07/12/2018

Basic accomodation when you just want overnight accomodation. Rooms are average for a motor inn. The rooms need some refurbishment but our room was clean. The staff were very professional and helpful with our requests.

"Excellent accommodation"

Suzanne S, Bairnsdale, Australia 12/11/2018

My partner and I stayed here for about 5 days and found our whole stay wonderful. The room was spacious with a comfy bed and nothing was too much trouble for Darlene, the owner. Even though the motel is undergoing some minor renovations it certainly didn't detract from our wonderful time. Thank you so much Darlene and staff. We will definitely be back.

"Love it here"

Krish B, Brisbane, Queensland, Australia 10/10/2018

I have been staying here regularly for work over the past 3 years and I keep coming back. The staff here are definitely the friendliest and always remember me and ask how things have been. The food is good old fashioned home cooked meals which I just love after a week on the road. Yes the rooms are dated and the place could probably use a facelift but for the price you really can't complain. The rooms are a good size, ammenities are good and most importantly to me they are dark which makes for a great night sleep. See you guys in January ??

"Back to the 70's"

penandpaul2010, Brisbane, Australia 07/09/2018

I will start with what was good, the lady that checked us in was nice and the bed was clean and comfortable. There is a microwave and small fridge. The restaurant was closed, apparently cook decided not to come in. The pool was closed for maintenance, pool pump broken. I had work to do when we arrived around 4pm and was happy to hear they had free wifi. Sadly it dropped out continuously so I gave up. We then went to find some takeaway (closed restaurant) got back to our room to find there was no crockery or cutlery. Tried to find someone to see if we could borrow some but there was no one to be found. After a messy half eaten dinner (Chinese) I decided to have a nice hot shower. Water eventually became hot but the shower head is the original from the 70's I am sure and was useless. Not to mention that it was an over the spa shower that you had to climb into. Definitely not for the frail or elderly or anyone that doesn't like climbing. It was way to high to be safe. The room would not survive a white glove test! Please understand that I stayed in two other motels over the previous nights and was very happy. A lot of motels could do with a lick of paint and a change of decor but Best Western the Ambassador needs bringing into to 2000's desperately.

"Clean "

didgey, Bundaberg, Australia 18/08/2018

Stayed in a apartment the bed was very old and needs to be updated, the step up shower is a accident waiting to happen but apart from that the place was clean close to Shopping Centre and the staff were very friendly


Alicia B, Brisbane, Australia 15/07/2018

My family and I were very happy with the service from staff and the cleanliness of the room. Very spacious room. In a great spot.. walking distance to supermarkets/shops and rsl. We have now stayed here twice for our short stay ..due to lovely staff and rooms. Thankyou!!!

"Overnight stay"

JeannGregP, Bundaberg, Australia 09/07/2018

Just overnighting for business training. The room was clean and comfortable and the location of the motel is close to both the CBD and the Esplanade. Probably rate the lady at reception as giving the friendliest welcome to any accommodation we have ever stayed at.

"A good nights sleep"

Howard R, Sunshine Coast, Australia 08/03/2018

When I travel I don't ask too much from a Motel or Hotel. I need a comfortable bed, a fridge and to be close to amenities and the site to be clean and accessible. This Motel ticked all the boxes. Across the road is the board walk so its easy for that morning or afternoon walk along the Bay. The restaurant was closed (out of season) but no worries just 2 streets back are the shopping malls and RSL Club so meals were not a problem. I had a quiet room and slept well. I am happy to return. Oh and it was not expensive

""Going the extra mile""

CarmelCash, Brisbane, Australia 29/12/2017

Our stay was over the Christmas period as we were at Harvey Bay to spend Christmas with Family. Two rooms were booked for this period, The rooms were immaculate, well prepared for our arrival. As we were past our anticipate arrival time the Manager of the complex phone us to confirm all was well and our arrival time.As it was past business hours,arrangements were made to have the keys placed in safety box for our arrival, on opening the units the lights and ceiling had been turned on for cool easy access. Yes, the arranged shower chair was ready for a elderly mother. The following morning, we had a brief visit from the Manager confirming all went well with our arrival. Christmas morning, an unexpected surprise as each room had a lovely little Christmas gift delivered. The Motel has a Wonderful Manager who is extremely helpful. This complex is just across the road to the beach while only a couple of minutes flat walking to a large shopping complex. Very convenient location.


GMandTT, Airlie Beach, Australia 22/11/2017

Pros: Close to beach, Fairly clean, Helpful staff. Cons: Room well past use by date, Restaurant closed, Bath-sized pool, Parking apparently first come, first served, Generally run down, Badly in need of some TLC, Cannot recommend.

"Very clean & comfortable. "

User 28/10/2017

We had a one night stay & were very surprised! Very clean, tidy & comfortable. Check in & check out were easy and the staff were welcoming. Close to the beach, pubs, restaurants & the beach. Free parking. Definitely stay again as it was reasonably priced & clean.

"Overnight Hervey Bay"

User 15/10/2017

We were on enroute to Fraser Island so only needed overnight in Hervey Bay. This motel was well located as near a shopping centre and several restaurants. Our room was clean and large, and the bed was a king and comfortable. The décor was dated but in good condition. We would happily stay there again.

"Will not stay again"

User 02/10/2017

3 adults spent 2 nights at this motel. We struggled to get the jug under the bathroom sink to fill up and there was only one teaspoon for a room that sleeps 4 and we found an opened packed of biscuits in the cupboard with the tea/coffee/sugar. The Wifi was extremely slow and I gave up trying to do what I was doing because of this. Hot water takes a long time to come through even after being a 30degree day. This was for all 3 showers. Breakfast is only available after 8am on weekends and they have limited office hours. The whole motel needs some TLC with lots of little things that can be fixed in the rooms. The 2 other people staying with me have previously stayed here and experienced similar issues. The positives include being close to food places and waters edge, plenty of parking, back street exit.

"Never again"

osb38, Brisbane, Australia 16/09/2017

I am in the music business and have been for 20 years and my band had a show locally in Hervey Bay for the locals and bringing a few out of town people to Hervey Bay as well to boost some tourism and money for the area. So we were excited to stay in Hervey Bay and play our show. At first, it seemed like a great affordable motel and spacious rooms until we started seeing a few problems. Very dated building and interior, The tv remote did not work properly. Dusty in places, chipped tiles and dirty mirrors with child hand prints on it. We also accidentally dropped some money under our bed, we had to lift the bed up to get it and what we found under there was disturbing. Used condom and lube packaging yep that's right. We didn't complain about this and thought we would make them aware at check out. We return back from our show at about 10pm. Which was great and successful There were 5 of us, we shared two rooms.And decided to have a couple of quiet beers on the porch. We were only out there for 30mins and a guest came out and very forcefully said can you keep the noise down and that he will be thinking of us at 5am (keeping in mind he was very rude first time round) so we decided to retreat to one of our rooms to finish our beers. We ended up all going to bed by 12am after all of us consuming only 2 beers each which is not partyinggggg haha. Ok fast forward to check out, we were going to mention the previous mentioned problems, my wife went to return the keys and basically the staff member said that they received reports we were yahoooooing and partying till the early hours of the morning on 2 quiet beers each yeahhh right! And was very rude to my wife saying that were no longer welcome to come back...we were definitely not partying or yelling or yahooooing until all hours of the night. It's ok thou, there are far better, affordable places to stay (which we will) in the beautiful Hervey Bay. Any other musicians I know will be made aware not to stay here and there are a lot of them out there. Try out the gold chain hotel next door it looks good and our friends stayed there the same night, and raved about it.

"Comfortable and clean"

RoobyB, Benalla 15/01/2017

Stayed for 2 nights in early December. Had a family room, very spacious and clean. Queen bed a little hard for my taste. Huge bathroom. Close to shops behind and the foreshore to the front. Staff very friendly and helpful.

"Holiday at Hervey Bay"

douglasn938, Brisbane, Australia 14/01/2017

The room was huge , the service was excellent , but ... the shower was in a bath which required us to step up into it ..a little difficult and maybe dangerous for us older folk . Very close to shopping centres and attractions and a walk across the road to the beach .


osrisco, Perth, Australia 14/11/2016

This motel has a good features but also not so good ones. Good: Spacious and clean rooms. Central location, near the beach, close to eateries (within 1km). There is a shopping centre a couple of streets away with Woolworths, Coles, bottle shop, etc. The motel is very quiet and unaffected by traffic other than noisy flying foxes very active early in the morning (but they did not bother me too much). Not-so-good: The staff at reception seems very stacked to their own ways and rigid. I arrived early than the normal check-in time and was told to come back at the time stipulated on their website (in other hotels I have been to, they had made the effort to accommodate me even though they were not ready to receive me, not on this place). There is a restaurant in this place which opens at some particular hours. I inquired about the opening hours and the reply was something along the lines of "as advertised on our webpage the restaurant only opens on....." After this I went to check their webpage and noticed that it is badly set up and couldn't find it anywhere. When I requested the wifi password it came with the warning words: "oh but if you use more than 1Gb you will need to come back to give you another one and we will charge you for it". Also the reception does not seem to be manned around midday as I discovered on a particular day that I went to ask for something. Normally I am someone who give good marks to the service provided by the staff or not complain about it if not good but this place really needs to improve on their customer service.


Joshane615, Australia 02/11/2016

My recent stay at this establishment was for one night only as part of a business trip. I will start by saying that it's in a good location in regards to eateries, restaurants and shops, being within a 10-15 minute walk. It is also situated on the esplanade opposite the ocean. The lady that checked me in was really kind and friendly, and an asset to the hotel. The room itself was clean and a good size, however it was definitely showing it's age and I would suggest an update is needed. There is a small pool which looked clean and inviting. There was also a BBQ in the pool area for guests to use. I would stay again for a work trip, but would not choose this hotel if I were vacationing with my family as I prefer a more modern hotel.

"clean spacious room"

User 23/08/2016

the room was clean and spacious, 3 guests 2 towels no teaspoon, coffee mugs were not clean, broken showerhead, used toiletries, we overlooked this. there was relief managers there at the time of our stay I got the distinct impression when I had to request something or ask a question that I was "bothering him" I went to get the spare pillow from the cupboard apparently someone in housekeeping thought it would be funny to put the iron on top of the pillow, I am just thankful no child was standing near me when it crashed to the floor. its a shame as I am sure the managers take pride in running their motel, maybe I just stayed at the wrong time. we will not return there as I felt unwelcome.

"Friendly and welcoming"

Hayley M, Stockton-on-Tees, United Kingdom 16/07/2016

My husband and I stopped here for a two night stay as part of our honeymoon road trip down the east coast to visit Fraser Island. Darlene was very helpful and accommodating- she booked us on the best trip we've ever been on. The rooms are clean and quiet with a 10-15 minute walk down to the restaurants and shops. The pool is small but the sea is literally on your door step.

"OK value for the price"

OziDiver, Long Valley, New Jersey 14/07/2016

This hotel offers good sized rooms at a value price for the area. The rooms are quite large and the hotel is pretty clean. Bathroom has a bath & shower. The management is very friendly and prepared to offer local advice to travelers. It is just across the road from the beach, and just a short walk to Woolworths and a BWS for any supplies. The views are not great and there are a huge amount of flying foxes that live just across the road and are very vocal each morning. They should not advertise having a pool, as it is more like a koi pond. It is a pleasant walk from this hotel to most spots in Hervey Bay. OK for a short stay on a budget.

"Not a place to stay"

Norm J, Sydney, Canada 15/04/2016

The fact that there are 10,000 flying foxes living across the road that wake you up shortly after 5am each morning, is enough to not want to go back. Plus the fact that the host would not convert at $25US travel card into US money and only offered $25AU convinced me this is not a place to stay.

"Great motel across the road from pialba beach and up the road from the water park"

Kaye19602013, Bundaberg, Australia 27/03/2016

Great clean motel with all amenities that you could want for a stay, pool for cooling off too, Pialba beach is located across the road and Water Park a few mins walk to get to. Staff could not be more helpful and beds were comfortable with good air conditioning and tea & coffee making facilities plus breakfast can be purchased for mornings which was very tasty and ample. I stayed for 2 nights in room 9 which was on the ground floor up the back of motel, You can exit from the back as well and only a short walk to Woolworths and BWS stores plus Kebabs, butcher, newsagent and the reject shop. Ample places to eat which are only a few minutes drive away. Would stay there again if I get down that way again.


vald250, Hervey Bay, Australia 06/02/2016

Friendly receptionist. Huge room with a bath as well as a shower and big towels. Plus unlimited wi-fi. We had no transport and the best food was 15 mins walk away. OK in good weather. Not much fun in the rain.

"Hervey Bay"

Immanuel John G, brisbane, Australia 30/12/2015

pretty average hotel. The restaurant was closed for Christmas. the bar fridge was empty and the wi-fi will not connect to any mobile devices. service could be improved. it is in a good location and has a good value for money

"Waterfront Location"

Bernadette T, Brisbane, Australia 24/12/2015

The facilities Were Ok, Toilet Did Not Flush Very Well, Decor Was A Little Dated. Parking Was Good, Staff Helpful, Not Bad For The Price Paid. Close To Shops And Waterfront. Most Facilities Were In Walking Distance.

"Dirty, Run Down, Not Worth It."

Krystal W, Caboolture, Australia 04/12/2015

The only positive i have is that it is at the end of the esplanade and you can walk down to food and beaches. Our room was not clean, there was dust on the windowsills and shelves in the whole room including the bathroom. The bathroom had old soap/ semen on the shower walls, the shower itself was tiny (i was touching either side of the shower with my shoulders). There was dust on the curtains in the room. There were flat batteries in the A/C remote and the batteries didn't sit in the TV remote properly. The most horrible part was lamps beside the bed. One was crackling and flickering, it was shorting out somewhere. The other's switch case was apart which exposed the terminals inside. My partner is an electrician and was beside himself and explained that there was a serious danger of electrocution. On bringing this up with the staff, i did not receive a refund or discount. I definately DO NOT recommend this stay as they seem to have no regard for other's health, safety and wellbeing.

"Friendly, clean and good value for money."

Sara K, Brisbane, Australia 29/11/2015

We arrived late in Hervey Bay, however the Best Western motel found us a room and were very friendly. Good value for money. The room was clean and spacious and had everything you needed for a short stay. Motel was away from all the noise, so guaranteed a good nights sleep. Very short drive to the shops and cafes worth a stay.

"Find another hotel"

User 25/10/2015

Advertises internet, but it did not work in our room. Breakfast was delivered the night before, but only consisted of a bottle of juice, two sliced of bread and box of corn flakes. If you are a Best Western Rewards member, expect no recognition (we are DIAMOND reward members and received none).

sbm1, Guest Relations Manager at BEST WESTERN Ambassador Motor Lodge, responded to this review
Dear Dennis L, I am sorry to receive your review and would like to clarify some points. In Australia the welcome gift for an elite Best Western Rewards member is a complimentary bottle of spring water and I am sorry this was not acceptable to you. Our internet is fast and free and we give an access code on check in. I wish you had reported that you were having difficulties as I would have been more than happy to help you to get onto the network; we are always available to assist our valued guests. Regards, Darlene Owner

"Great for one night"

Susan H, Sydney, Australia 16/10/2015

While travelling back from far north Queensland we wanted quite place off highway. Greeted by friendly staff, room large older style but had had some updating. Close to RSL and beach across the road. Communal balcony along upstairs with people talking can be heard in rooms adjoining although it did not go on for too long. Nice place for overnight only.

"overnight stay"

Paul A, yandina, Australia 16/10/2015

room was neat and tidy. I had been working on building sites for 12 hours. The shower took a while to get hot at 5.30 in the afternoon but after that I collapsed in bed at 8pm and left at 7 the following morning. not much more to say really

"Happy holidays"

holidayhappysnap, Brisbane 09/10/2015

Recommend the Best Western Ambassador Motor Lodge, Hervey Bay, to anyone wanting accommodation in Hervey Bay, great staff, great location everything within walking distance. Beach just across the road, great for families.

"One night stay"

Judith S, Durham, United Kingdom 07/10/2015

I was at a disadvantage staying here without a car but the manageress was very helpful and booked a taxi for me. The room was clean, quiet, well equipped and comfortable. Breakfast was delivered to my room at the time I requested. Very friendly.

"Nice stay"

showann, Leigh lancashire 03/10/2015

Stayed here for 2 nights with my partner and grandson,check in was quick and very friendly,was given real milk made a good change. Told about places to eat,Enzos on the beach is awesome for breakfast,that review coming soon. Room was basic and clean,bath was nice and deep witch my OH loved being from the UK. Plenty of parking,beds were comfy,some new pillows needed but slept well. Location was good,quick drive to what ever you want,beach across the road for a walk. Felt to me like a throw back to the 80's when I travelled up and down the coast staying in motels for the night wich is not a bad thing. I don't think I could do longer than a couple of days though I would need a bigger room. We had room 6. Overall a good base to go out and enjoy what Hervey Bay has to offer for a few days,would I stay again,probably not but the 2 nights we stayed was fine.


Karra B, Gladstone, Australia 21/09/2015

Stayed in a queen room. Was very clean, good location, very friendly staff. Plenty of parking, pillows were a bit thin, but not a big deal. My only real complaint is that the shower was a little small, I felt very cramped.

"Probaly quietest location on the Esplanade"

trip60_8, country NSW 02/09/2015

Rooms are large and comfortable with good amenities in room for making light breakfast. Good undercover parking. Bed very comfortable and room clean - with that said, our only problem was a smelly cushion on lounge chair to which we alerted management who offered to spray area, but we just placed the offending cushion in the ironing board cupboard. unfortunately the dining room was closed on the one night that we stayed.

"Nice comfortable pleasant place to stay"

Greg B, Launceston, Australia 01/09/2015

On speck walk in, friendly accommodating reception. The rooms were clean and well presented with all the creature comforts supplied. On suite shower a little dated but functional with one of the best shower pressures we encountered. Beach walk across the road with stunning views. A little out of the city centre but quiet and pleasant

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