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Best Western Plus Hotel Grand Island Inn & Suites, Grand Island

4.5/5  - basé sur 469 notations.
2707 S Locust Street, 68801-8229, Grand Island, United States - visualizzare mappa

Molti degli ospiti del nostro hotel di Grand Island si trovano in zona per partecipare ad un evento al centro convegni di Heartland o per assistere a una corsa all'ippodromo Fonner Park. La regione offre molte attrazioni, tutte da scoprire. Il nostro hotel di Grand Island si trova a una breve distanza di auto dal Nebraska State Fair Park. Potrai visitare il museo Stuhr, per scoprire la storia e la cultura della regione. Sappiamo che i nostri ospiti desiderano godersi un soggiorno tranquillo e il nostro personale farà di tutto per soddisfare le loro esigenze. Molti ospiti scelgono il nostro hotel di Grand Island per via dei nostri fantastici servizi e dell'accesso a Internet ad alta velocità gratuito. Le nostre camere sono comode e convenienti e sono perfette per soggiorni prolungati o per fine settimana lunghi, essendo tutte dotate di microonde e frigorifero. Potrai acquistare il necessario per prepararti i pasti, ma ci occuperemo noi della colazione. La nostra colazione all'americana gratuita comprende waffle, frutta, pasticcini, yogurt e vari tipi di cereali. Offriamo succhi di frutta freddi e caffè 100% qualità arabica a volontà. Il parco acquatico Island Oasis è una meta imperdibile per le famiglie e per gli ospiti che vogliono concedersi un po' di divertimento. Potrai visitare il poligono di tiro Heartland, per fare il pieno di adrenalina. C'è molto da fare nei dintorni del nostro hotel di Grand Island, dal visitare un parco divertimenti al percorrere sentieri per escursioni a piedi. Siamo felici di ospitare nel nostro hotel di Grand Island anche numerosi viaggiatori d'affari. La Case New Holland e la JBS Swif sono solo due delle società che ci chiedono spesso di ospitare i loro dipendenti in trasferta. Siamo molto amati anche dai dipendenti del Saint Francis Memorial Hospital e della American Eagle® Airlines. Non importa se sei in città per affari, per fare un viaggio con la tua famiglia o per goderti un po' di pace e tranquillità. Potrai approfittare del miglior servizio in città, di lenzuola di lusso e di camere tranquille. Prenota un soggiorno rilassante al Best Western Plus® Grand Island Inn & Suites e vieni a goderti una vacanza fantastica!

Best Western Plus

Hotel Grand Island Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 469 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
314
Molto buono
104
Nella media
36
Scarso
8
Pessimo
7
CONSULTARE I PARERI SU
Affari Affari
98
Business Business
78
Da solo Da solo
20
Di coppia Di coppia
79
In coppia In coppia
133
In famiglia In famiglia
173
Viaggio con amici Viaggio con amici
31
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Not my first choice"

3
15/09/2018

The hotel was average overall, but seemed clean. I believe the hotel was very full with business travelers the night I stayed. It seemed quiet and I slept well. Not my first choice, but would stay again.

Karla G, Assistant General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Not my first choice, "Thank you for taking the time to write this review and share your experience. It's disheartening to learn you did not enjoy your stay and that the room seemed clean. Reviews like yours are extremely helpful and in our ambition to continuously improve and I hope you'll return to see how we grow." Thank you, K. Gyenes Assistant General Manager Best Western Inn & Suites Grand Island NE

"Best Western Plus - Grand Island"

5
29/08/2018

We spent two night at the Grand Island Nebraska Best Western Plus. It was a nice place - used the hot tub; good hot breakfast (with BACON). Price may be a little high, but with the State Fair going on, we were glad to have a place

Karla G, Front Office Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Bruce W, Thank you so much for choosing to stay with us and for sharing your feedback with us. It was a pleasure having you stay with us. Thank you, and we hope we get to see you again if you travel plans ever bring you back to Grand Island, Nebraska.

"Good Value, Friendly Service"

3
07/08/2018

We have been on a cross-country road trip, and this was the third Best Western where we've stayed. Overall a good value -- room was clean, service at the front desk was professional -- but I wouldn't rate it as highly as the others. Beds were a bit too soft for our tastes, and the breakfast was uninspired compared to other BW's (mediocre coffee; cereal was stale; ...). But I would stay here again if the price is right.

Karla G, Front Office Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Mark S, Thank you so much for such a wonderful review, we do appreciate your feedback and we hope you make it back to see us again. Have a wonderful day! Sincerely, Best Western Inn & Suites Grand Island NE 68801

"Grand Island Best Westerm Plus"

4
06/08/2018

Overall this hotel is a great value in the area. I have stayed at numerous hotels in Grand Island and would recommend the Best Western as the best value. The hotel is clean and quiet. The fitness area is simple but does have a universal machine for muscle training. Breakfast is basic but includes bacon and biscuits and gravy!

"One of the best!!!"

5
05/08/2018

We stayed here on our 50th wedding anniversary trip around Nebraska. We had a quick and friendly check in. I give them the highest score for cleanliness... WOW. The beds were so comfortable. The shower passed my "water pressure" test. The breakfast included waffles, bacon, sausage, omelettes and more. We highly recommend staying here.

"Decent accommodations "

3
05/08/2018

We found the Best Western Plus in Grand Island to be decent, but nothing to write home about. The room was clean and the bed was comfortable. The bathroom was updated and there was a good sized mini fridge in the room. The front desk staff were not overly friendly, but nice enough. We were not particularly impressed with breakfast. They had the usual selection of waffles, biscuits and gravy, eggs, sausage, bacon, cereal, etc., but it was not very good and there were VERY few healthy options, other than fresh bananas. The decaf coffee machine was out-of-order and there were only six 4-top tables for all of the hotel patrons to eat, leaving families with kids (and others) forced to take food back to their rooms. They did have a pool and hot tub, which was nice, particularly for our kids after a long day on the road. I would stay here again and just plan to eat breakfast out.

"Good hotel"

4
31/07/2018

We have stayed in many Best Western hotels and the Grand Island Inn upholds this chain's high standards. Our room was clean, staff was friendly, and breakfast was good. My only complaint is that I hate those square, lumpy, hard pillows, which we found in many of the hotels on this road trip. The room decor also needs to be updated, especially the old printed bedspreads. Overall, a good place to stay.

Ann K, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Margie1928, Thank you so much for choosing to stay at the Best Western Inn & Suites. It was a pleasure having you stay with us.

"Just as it should be"

5
29/07/2018

After a long day's drive it is nice to arrive and have everything work. The facilities are modern and spick and span. The staff were professional and very helpful. The rooms were clean and the beds with just the firmness I like. Everything worked. The included breakfast was served in nice surroundings and had something for everyone. We had no complaints on any matter.

"Ann at the front was over the top"

5
29/07/2018

While riding my bike across Nebraska I rolled into Grand Island needing a Jacuzzi tub and a good nights sleep to recharge my body.And I found it at the best western plus.Ann was the best making my every wish come true from getting the laundry to work,sweaty bike clothes too extra moisturizer for my skin. Thank you Best western for being the class hotel that I expect

"not too bad...."

4
26/07/2018

hotel staff very nice room ok but the sheets and bedding needs work or just need to be replaced . Tends to be noisy at night. kids or teens idk.. running around the hall slamming doors ! Maybe not too good if you need to get up early for work

"Grand Island"

4
25/07/2018

We stayed there before and decided we wanted to stay there again as we were close and ready to stop traveling for the day. They also suggested a very good steak house for dinner. Walmart was close and so were the gas stations.

"Nice hotel"

4
23/07/2018

We enjoyed our overnight stay. The front office lady was very nice and friendly. We didn't make use of the spa or the pool so we can't comment on them. We were thrilled to see the walk in shower rather than having a tub shower. My only negative comment is the mattress. It was saggy in places, but didn't keep us from getting a nights sleep. I would compliment the hotel on their breakfast. They offered a full breakfast and the food was delicious. We would stay at this Best Western again.

"bad"

1
23/07/2018

stay at grand inland neb price seem better then others out side of building look nice location to far of the highway room was not what I excepted bed was wore out and sunken bathroom very stain over all cleanest very poor room next to you has thin walls can here everything would not stay again there

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Larry - I apologize for not meeting your expectations for a great hotel experience. I will examine your feedback and improve in those area(s) that we can. Again, I apologize for the experience you had at our property and would appreciate another opportunity to serve you better. With Gratitude, Matthew

"for when you need a break from the interstate"

5
22/07/2018

I travel Interstate 80 through Nebraska twice each summer. This hotel is one that I have used more than once. The staff are very nice, and it's extremely comfortable. It's not directly off the interstate, but is easy to get to and is centrally located near convenience stores and restaurants.

"Business Trip"

4
16/07/2018

I have stayed at this Best Western twice now. The staff are professional, friendly, and helpful. The rooms are clean and well kept. The breakfast is a standard hotel hot breakfast, nothing creative but decent. I would stay here again.

"Expected better mattress"

3
15/07/2018

Nice decor, good staff, clean room. But none of that matters if the mattress is poor. I was in room 211, an ADA room which is all they had left (they said). I moved the bath bench out of the bathroom and it was fine. The desk chair wouldn't raise up so I felt like a child at the dinner table. But the main thing is that the mattress was way soft. There was a dip in the middle of the foot of it like it's been sat on there a lot. I tried sleeping on both sides of the king mattress and they were the same. Very soft.

"Started us on choosing Best Westerns for most of our trip"

4
14/07/2018

When we arrived, the front desk clerk told us about a promotion going on. It sounded good, so we signed on and continued to use mostly Best Westerns for the rest of our trip. Turned out that we were sent a discount card and earned enough points to take $20 off our next to last night's stay, and we had the last stay of the trip completely free in a Best Western plus hotel. We had similar luck with a Best Western promotion last year when we traveled to see the eclipse. We were very, very pleased. Just to return to Grand Island: we had a fine stay and the pool was great.

"Nice hotel"

4
09/07/2018

We stayed at the Best Western Plus Grand Island Inn & Suites for one night while in town for baseball. The staff at the front desk were very nice and inviting. The room was defiantly big. However the bed was a little too soft, and the pillows are the size of throw pillows.

"You won't find a better place to stay."

5
02/07/2018

We had eight people in two rooms and could not have been more satisfied. This a very well maintained property, with a very friendly and helpful staff. Measured against other motel breakfast, this Best Western breakfast was above average. The servers were busy keeping everything fresh and hot. Overall, we had a pleasant stay at a reasonable price.

"Very nice hotel."

4
17/06/2018

Nice hotel with a friendly staff. Room was neat and clean. Hotel has a nice pool. We had a room on the 3rd floor. Hotel has good sound proofing and noise was never an issue. Included breakfast was good. We would recommend this hotel.

"Best Hotel In Grand Island"

5
04/06/2018

We highly recommend this property. The hotel is very clean, a great value, excellent rooms and a great breakfast with the best bacon!!! The location is great also with great options for dining. We recently went to Tommy Gunz Bistro which was great. We stay at this hotel every time we are in Grand Island for business. We can't say enough good things about the staff---Cindy, the front office manager, is wonderful. She is always very friendly, remembers our names, our preference for rooms and floor, etc. A great asset to the hotel. Matt, the general manager, is also very friendly and will take the time to address any issues. Ann, front desk, was very helpful one cold evening when the heater in room wasn't working. She contacted the heating service and had it fixed before we finished our pizza!! She and Jenny, another front desk person, are always greet you and take the time to visit with you and are very accommodating. Candace and Morgan are great also. If there was more than a 5 rating for this property, we would give it.

"Highly recommend"

5
02/06/2018

Highly recommend! Clean, great value. Great breakfast, lots of choices! Staff is awesome. Would definitely stay here again. Close to good places to eat. Had a small issue with our door lock not letting us in, staff responded immediately got us in and then switched us to another room to assure us of no further issues. If I had one complaint it would be the pillows were small.

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Holly- Thank you for the "high recommendation" regarding our property. We are glad you enjoyed your stay and we look forward to serving you again soon. Thank you for choosing to stay at our property. With Gratitude, Matthew

"Great place and location"

5
01/06/2018

A first class property with excellent rooms and a full service breakfast. It is located next door to the Harley Davidson dealer for us bikers and just down the street from Tommy Gunz eatery both also first class. Plenty of parking for our 2 horse trailer as one is able to drive around the entire building. We will return.

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Al, Thanks for staying with us. We are glad you consider us a "first class property" and we are happy that your stay was to your liking. We look forward to serving you in the future and thanks again for staying with us. With Gratitude, Matthew

"Great place"

5
27/05/2018

The breakfast at this hotel was wonderful. It far exceeded my expectations. The staff was very friendly and kind. The service in this hotel was far better than expected. I would definately return to this hotel.

"BAD NIGHTS SLEEP"

2
26/05/2018

The staff was friendly, the room was clean but ……. the walls are not very sound proof. When the air conditioner was running and the TV was turned up, I could still hear kids crying. The closet had two doors and one of them would not open. And to top it off, it was the worst bed I've ever slept in. It was a King size and on my side of the bed, the matteress has collapsed. I tried moving towards the middle of the bed but the collapsed matteress was so bad, that I eventually kept falling back into the middle. I got up in the morning more exhausted then when I sent to bed. It was my worst night of sleep ever. And I never have a problem sleeping otherwise.

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 308-381-8855. Sincerely, Matt Ripp General Manager Best Western Plus Grand Island Inn & Suites

"great hotel"

5
21/05/2018

the staff was very friendly and helpful. they went out of their way to make sure you were happy. their breakfast room was great and should be the example for other best westerns.the owner is proud of his business and should be because it shows.

"Great Staff"

5
13/05/2018

Just want to thank Lisa and Junior for thier Best Western Hospitality. Thank you for the breakfast conversation and wanting to make sure we were enjoying your top notch services. Junior thank you for taking time out to speak individually to my grandson offering him your help. The service at Best Western Plus in York Nebraska never lets me down!

"Road trip stop"

5
12/05/2018

We stopped here after several hours of driving. We were greeted and checked in by friendly and helpful staff. The price was very reasonable. The room was clean and comfortable. Breakfast was good. There were several restaurants nearby for dinner. I would stay here again.

"Best Best Western I have ever stayed at"

5
25/04/2018

I have stayed a lot in BW motels personally and thru work and this is the Beast BW I have ever stayed in, it was clean the staff friendly and helpful. And a really nice suite room. We come to Grand Island at least 2 times a year to visit our granddaughter and have always stayed at the Hampton. But will probably start staying here.

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Ron, Our team is very grateful for your kind feedback regarding your stay with us. We appreciate hearing from our guests and look forward to serving you in the future. Thanks again for choosing to stay with us. With Gratitude, Matthew

"Excellent , Excellent"

5
23/04/2018

Will be staying here again when I have to go to Grand Island. Great Location, Clean, great Breakfast and staff where Awesome. Nice pool and hot tub area, and felt very Safe. Perfect Location. Keep up the Good Work!!

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Thank you for staying with us. I and our team are humbled by your kind words regarding your stay as "Excellent". Thanks again for choosing to stay with us and we look forward to serving you again soon. With Gratitude, Matthew

"Great place to stay in Grand Island"

5
20/04/2018

This is my favorite place to stay in GI for a couple of reasons. 1) Conviently located near food, the fairgrounds and other amenities, 2) right next to the Harley Shop, 3) Great hotel staff, 4) Clean rooms, 5) Helpful staff, 6) Great indoor pool and hot tub, 7) Good free breakfast, 8) Soft beds, 9) Quiet Rooms, 10) Kinkaider Brewing Company is in town, try their microbrews.

Matthew R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Thank you very much for your kind words and accolades regarding our staff during you stay here. We appreciate hearing from our guests and look forward to serving you again soon. I will be sure to share this with the folks at Kinkaider as well. Thanks again for choosing to stay with us. With Gratitude, Matthew

"The BEST stay in Grand Island"

5
17/04/2018

A most pleasant and restful overnight stay. Hotel is a short distance away from the highway. A great steak house a few blocks away added to our night's stay. Anne, at the Front desk, was most welcoming after our long day's drive. Highly recommend this hotel.

"Very nice room, if you are deaf"

3
10/04/2018

When we got to the motel, we were upgraded to a suite. It was large and spacious, well equipped. We enjoyed it until time for bed. The heat/cooling unit is next to the bed, and it roared all night (off and on). The hurricane out of the vents blew the curtains. No speed control on the fan. What a way to spoil a remarkably attractive suite!!!

"Grand Time In Grand Island BW"

1
03/04/2018

After a long day of travel battling winter snow it was so comforting to find a great stop like this. The desk clerk was very very nice and the rooms were big and clean. Breakfast was served by 6:00 AM so we could get an early start on our long ride back to Minnesota. Local restaurants as pointed out by the desk clerk held true to her billing. Great stay with very comfortable beds with nice hot showers.

Matthew R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Thank you for your feedback via Booking.com. Although the "overall experience" rating of 1 isn't reflective of your kind accolades and great experience, we appreciate you staying with us and hope to see you again soon. Thanks again for your business. With Gratitude, Matthew

"Great hotel!"

5
02/04/2018

Very friendly staff and very clean! Breakfast buffet had great options. Pool was very nice and clean. Price was very reasonable considering the amenities offered. Location was very convenient with lots of restaurant options close. Shopping and mall was easy to locate.

Matthew R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Tabitha - Thank you for your kind accolades regarding our friendly staff, housekeeping and pool. We enjoy hearing from our guests and that you enjoyed your stay. I have share your comments with all of our staff and they were happy to hear them. Thank for choosing to stay with us and we hope to see you again soon. With Gratitude, Matthew

"Comfortable with friendly service"

4
25/02/2018

Super easy check in with friendly staff. Room was clean with the exception of a French fry under edge of bed. Plenty to eat in the morning, starting at 5:30 which was great for us! Few places have breakfast ready that early.

"Good hotel"

3
27/01/2018

Room was good BUT comforter was very dingy and could not use. Clean hotel otherwise. Bed was good for a good nights rest. Breakfast was OK but some food was cold ( potatoes and eggs). Convenient off and on for interstate.

"A late Christmas gathering in Grand Island"

4
01/01/2018

We checked in for a two night stay on 12/29/17 to have a late Christmas celebration with family in Grand Island. We were greeted by a very friendly and super helpful woman at the front desk. The lobby is bright and the fireplace was so inviting especially with sub zero temps outside. Our room was clean and spacious and having a microwave, refrigerator, and coffee maker was a nice convenience. The hot breakfast was really good and substantial. The hot tub and pool area was clean. My only negative comment is that the shuttle van was always outside the front door of the hotel so it was always in the way to walk out to your car or to pull multiple cars up to the door. Seems to me it could be parked away from the building when it's not in use.

"Clean rooms, reasonably priced"

5
01/01/2018

Stayed a single night with family. Room was clean, staff was very friendly and rate was reasonable, around $95 after all taxes/fees. I made a mistake when I booked online and they were very quick and pleasant in fixing it (I booked for Friday instead of Saturday). Not a single problem.

"Transportation"

1
29/12/2017

Although my post has nothing to do directly with the hotel it does make me wonder about the quality of some of the staff. On the morning of 12-28-17. I pulled into the grand island airport. I quickly got out of the car along with my son and proceeded to unload his TWO.... bags. In the lane next to me was a Best Western shuttle bus who rudely stated I can not park there. by the time he said this my son was already unloaded and out of the way. I said Ill be one minute. I was letting my daughter out of the back and my wife was getting out of the front. luckily for my daughter she got back in the car but my wife and my door was almost taken off by this inconsiderate jerk who must have been late for his morning roll and coffee. I of course yelled at him. He then proceeded to stop in front of us and burned his tires throwing snow all over my wife and I. I made three phone calls to the hotel and the manager obviously found it not important enough to call me back. Lack of any response tells me all I need to know about the management and your bus driver. Then to see another post on here from one week ago about the shuttle driver / Maintenance guy. He must be a real peach. Next time mister maintenance guy. I wont be making a phone call. I'll come find you and then we will talk.

"A good place to stay"

5
21/12/2017

Will stay here again. Close to eating places and for refuelling. Not too far off the Interstate but the 12 miles could be a deterrent to some people. I don't like surveys and only started this because we liked the hotel so much.

"Sad"

3
19/12/2017

When I arrived late in the evening I was greeted by a shuttle driver who wouldn't help me with my baggage into or out of the shuttle. When we arrived at the hotel. The hotel desk folks were unfriendly, not rude but brusque and Kurt. I went to my room and found it clean and in order. however the toilet ran all night. I? went down in the morning to tell the people at the desk about the toilet running all night. There were two people working at the desk and they were consumed with casual conversation and as I waited more than five minutes for them to recognize me, I finally decided the cost of the running toilet was not my problem and I turned and went back to my room. The shining part of this experience was that housekeeping was friendly, courteous and with a ready smile. I asked her a question and she helped me immediately. I wish I had asked her name. They lose 1 point on the baggage, 1 point for the check in and 1 point for the following morning. Keep 1 point for the room and 1 point for the excellent housekeeping. Make it 2 points for housekeeping!

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Kevin - It was such a delight having you as our guest. Thank you for graciously loading your own luggage into the back of the shuttle before the driver had a chance to load it for you like he did for the other three passengers. My apologies for the desk clerks casually taking reservations for other guests prior to you coming to the front desk to address your concern. Your use of keeping points for our hotel is especially unique. It was quite genorous of you to give us two points back for housekeeping. Hopefully, we can earn some of those other points back. We look forward to seeing you again real soon.

"Very Nice!"

5
13/12/2017

We stayed here this summer just before the eclipse. They were full, but they were very nice, kind and friendly! The hotel was very clean and fresh. The thing that we enjoyed most was that the beds were not on adjoining walls, this meant you could hear the people next to you. It also made for a quiet night's sleep and you could lay in bed and look out the window in the morning.

"Easy Stop-over"

4
07/12/2017

Driving through Nebraska on a very windy evening we needed to get off the road to escape the semis. Fortunately we were near enough to Grand Island and knew there was a Best Western there. We really have come to enjoy the BW experience, and this was no different. I particularly enjoy finding places with a fitness center that allows me to unwind from a long day of driving. Keep it up!

"good hotel"

5
27/11/2017

this hotel was one of the best I've stayed in this year. the value and the location were very good. the hotel staff were very friendly and helpfully. the hotel was close to a lot of places to eat also.

Matthew R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Randy, I was a pleasure to have you hear with us. I am glad you enjoyed your stay and am grateful for the kind comments. When you out this way again, please stop in and see us. With Gratitude, Matt

"Couldn't Ask For More"

5
31/10/2017

We made a last minute reservation about ten miles from town. The staff were very friendly. The room was nice, breakfast was delicious and our granddaughter loved the pool! We will definitely visit again.

"Grand Island"

4
30/10/2017

Bed was great-that is all I needed or wanted- I slept like a baby. The pillows were very good, bathroom clean and well stocked shower good. The breakfast was satisfactory and filled the food requirement for the morning.

"A wonderful hotel!"

5
28/10/2017

A 5 Star hotel that treats the customer with respect and knows how to make you feel very comfortable during your stay. One of the few hotels that don't ignore you and will respond to every concern or need to make your stay right. Number One and it shows.!!

Matthew R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Geoffrey - Thank you for your generous feedback regarding your stay. I appreciate you taking the time to share and have let all of my team read your post. I am glad you stayed with us and hope to see you again soon. With Gratitude, Matthew C. Ripp

"Great place to stay along I 80"

5
27/10/2017

Great room. Very nice hot tub and pool! The front desk personnel were great, helped post my member number for our stay as I forgot it. The bed was very comfortable. The breakfast was in a nice room, the food typical of most hotels but hot and fresh.

"Great place"

5
27/10/2017

This seems to be a fairly new property and was very nice and the staff was very friendly. The room we had was very comfortable and clean. The hotel was also in a good location as it was in with easy access to most things to do in Grand Island. A great place to stay.

"Nice place"

5
21/10/2017

Stayed for a couple of nights while on business in Grand Island. This hotel is nice, and the staff was very accomodating. The facility had a little wear-bed was a little worn and key fans sticking. However; the staff was very friendly and the place was clean.

"Nice hotel for overnight stay"

4
14/10/2017

Stayed at this hotel on our trip west both going out and coming home. Very nice hotel. Would stay here again.Breakfast was good with many choices. Bed was comfortable and room was clean. Did not use any of the other amenties

"Good welcome but pretty average otherwise"

3
10/10/2017

The best part of this hotel was the friendly receptionist, who helpfully suggested that I use my Reward Points for the stay, which I was quite surprised about as my experience elsewhere is that hotels are not keen on Points being used. But I had quite a few issues with my stay, which I would not expect from a hotel with the Plus designation. The lighting in my room was very poor and the fridge did not work properly. The breakfast was distinctly average, with the hot items being lukewarm and there were no bagels or oatmeal. The only restaurant I found nearby was a very poor quality Dennys, though it may be that there were others that I missed – the absence of a hotel guide or telephone directory in my room made it hard to research what might be available.

"not worth the money"

3
06/10/2017

Too much febreze or spray was used to cover smells. Large room but not worth the money. Too far away from interstate and breakfast had cheap items. You can do better elsewhere even though we got a break from the regular price.

"BEST NIGHT OF SLEEP IN A HOTEL IN AGES!!!"

5
02/10/2017

Our family of 5 loved this hotel! Beds and pillows were comfortable! We all got an excellent night sleep! Excellent Breakfast!!! Wonderful staff! I give this a 10 PLUS! We were there to attend AKSARBEN livestock show and this hotel was within 5 minutes of the fairgrounds! I would recommend this hotel to anyone attending an event at Fonner Park in Grand Island, NE.

"The place to stay in Grand Island"

5
01/10/2017

Great room, great front desk staff. The address listed on their web page is bogus, and my GPS didn't recognize it - call the front desk for the real address. It is handy to the interstate and a good place to choose for an overnight stop.

"grand hotel is a grand city"

5
29/09/2017

This hotel is located near some great restaurants, within walking distance. The desk clerk was very helpful, the business center was very private, and the room was exceptional clean. The coffee with breakfast the next morning was wonderful. The breakfast had a great selection of hot food including pancakes. This hotel is not far from the Stuhr Museum.

"Great accomodations"

5
29/09/2017

Best Western Plus, Grand Island, is a great place to stay. The hotel is exceptionally clean, very friendly staff and located close to several nice restaurants. When traveling through the area again, this will be by resting spot.

"Friendly walk in stay"

4
28/09/2017

My wife and I were on the road driving through Nebraska and stopped in Grand Island, Nebraska looking for a room for the night. We walked in the door at the Best Western Plus and the woman behind the counter immediately said "hello!" We asked if she had a room for us and she gave us the best rate she had for an old man with a Best Western rewards number. She was very welcoming and quickly gave us a recommendation for a place for dinner. The room was spacious and clean. The room included a breakfast buffet. The food was fresh and plentiful. There were scrambled eggs, biscuits & gravy, bacon, sausage, hash browns, pancakes, cereal, muffins yogart and sweetrolls. All the food tasted fresh. The rooms quiet and comfortable.

"Clean and friendly"

4
25/09/2017

Could not ask for a better place to stay. The room and hotel were very nice, clean and comfortable. I would definitely stay here again. The price was a bit high but it was because we chose a King suite here rather than staying someplace else.

"Nice Hotel, clean rooms"

4
25/09/2017

Was very happy to stay at this hotel. We were in town for the annual Nebraska Junk Jaunt and stayed for 3 nights. The room was clean as was the check in area and the breakfast area. The food for breakfast was ok, would have liked to have seen more selection of portable fresh fruit (apples, oranges) only one day had bananas. The clerk at the check in desk (forgot to get her name) was great, very pleasant and when we asked for a recommendation for a place to eat (non-chain restaurant) she sent us down the street to a place that had some of the best fried chicken. The only downside to our stay was the beds. I know that it is probably difficult to replace mattresses often, but the bed was kind of saggy in the middle, which caused some discomfort, but not enough to make me not want to stay here again. Will definitely stay here again next year.

"Best Western Hotels are the best places to stay if you are on vacation or bussiness.Very clean rooms. VERY professional"

5
23/09/2017

Best Western Plus GRAND ISLAND Inn&suites,Grand,Island,Nebraska is agreat place to stay.Its got great location.SUPER peolple,.They very helpful and professional.Very clean inside and out. Great prices. Awesome breakfast..IT IS VERY EASY TO FIND.I recommend it to anyone looking for aplace to stay along I80 in Nebraska.

"Comfortable Hotel in Grand Island, Nebraska"

5
16/09/2017

Easy to get to from the HIghway. Near all of the Museums and points of Interest to me. Close to Downtown. Quite and nicely appointed rooms. Good Breakfast. TV News and Newspapers available. Mattress was great, but the smaller, pillows were okay, and at least soft and not 'over-firm' Hotel was in a quiet, safe, well-landscaped area.

"Nice Hotel - Really Super People"

4
15/09/2017

The staff at this hotel are very warm and welcoming. I was extremely pleased at the prices charged during the Eclipse event as they absolutely did not try to take advantage of the fact that many people wanted rooms. I can't say how much I appreciated this. The public area was open and inviting and the business center was private. I was impressed by the iced coffee machine that is available throughout the day - vanilla and mocha! I loved the mocha. This machine its located in the dining room. Our room had everything we needed for a comfortable stay. One detractor - the room wasn't quite ready for us as a pen was left on the easy chair in plain sight - I just picked it up and tossed it. Others everything was clean. The bed was on the softer side as it had a quilted pillow top and the mattress itself was starting to age. The linens were soft and I felt cozy. Older people with aging bones might find the bed uncomfortable. The bathroom was fine but don't put bubble bath in the water as the water is very hard and your bubbles won't work! Mineral salts would be a better bath additive here!! There was a microwave and refrigerator but the microwave was the old dial type and it was really difficult to time our popcorn - we burnt the first bag. Breakfast was fine with plenty of choices. Very accommodating and friendly staff. Finally, I did not appreciate all the guests who don't dry off after the pool before walking into the lobby and to the elevator. There seemed to be a fairly constant trail of water in front of the elevator caused from “cavalier” guests (adults most of the time). The front desk staff were always willing to wipe things down but it I do wish guests would be more conscientious.

"A welcoming place"

5
09/09/2017

This town hosts loads of hotels and motels. Choosing one is difficult. However we choose this one because it was an excellent price and I have a Best western loyalty card. We spoke with the lovely lady who checked us in and she recommended a place to eat when we enquired. Texas T's. Wow it did not disappoint. The best steak fillet we have ever tasted.

"Very nice place"

4
07/09/2017

Because this hotel is located about 3 miles from the Interstate 80 freeway, you do not hear the freeway traffic noise which is really nice. And because I am a Best Western Platinum member, we received an upgrade to a suite which is super awesome because the suite is roomier and homely feeling. The beds were comfortable, not too soft and not too hard. We enjoyed our brief overnight stay. The breakfast room area wasn't large but it did offer tables and chairs and a decent breakfast like waffles, cereal, coffee, juices, but being on tight traveling schedule we could not sit down to enjoy the breakfast bar. I will definitely stay here again. This hotel accepts military discount and I appreciate that so very much. Thank you Grand Island BW hotel.

"Heartland hotel with heart!"

4
03/09/2017

Maybe I'm biased but I LOVE Best Westerns. I have never had a bad experience staying at a Best Western and this is another one to add to the list. We were two of the thousands that swarmed the heartland for the August 21, 2017 eclipse. Having never been to Nebraska, we arrived several days before the event to explore the state and stayed for a few more days after. The hotel was easy to find driving in on I-80 with plenty of on site parking. The room was very clean with comfy beds and equipped with a coffee maker, mini fridge and microwave. One thing my companion noticed and praised was the single use remote control for the TV. We did have some difficulty with the shower. The diverter valve was stuck somewhere in the middle between tub and shower...and then the shower head fell off! As soon as we reported the problem, the evening clerk came up to try and fix it and when she was unable, offered to move us to another room. We refused the offer of a different room when she assured us it would be fixed the next morning. (It was fixed by 10 a.m. the next day!) We didn't use the indoor swimming pool/Jacuzzi area or fitness/weight room but both were tidy and well maintained. Complimentary breakfast at the Best Westerns never disappoints me. They always have BACON. A variety of breads, muffins, cereals (both hot and cold), fresh fruit and yogurt are other choices if the biscuits and gravy,eggs, bacon, sausage and pancakes don't appeal to you.

"Nice stop on the plains"

5
28/08/2017

We stopped in here for a night while cruising across NE. Great choice. The building looks relatively new or at least well maintained and the lobby is clean and updated. Front desk was great with greeting and offering restaurant choices in town. Room was large and clean. Response to request for extra pillows was prompt. Overall we thought this was a gem on the plains, everyone was nice, the building and rooms were clean. If in the area again, I would stay here again.

Matthew R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Steve - Thank you for being our guest. We appreciate your kind words regarding our property and look forward to seeing you again if your in Grand Island. Thanks again for staying with us! With Gratitude, Matthew Ripp General Manager

"Wonderful place to stay. Liked the amenities such as, indoor swimming pool, exercise room with weight machines."

4
27/08/2017

Room was very large and quite. Indoor pool was warm and jacuzzi was perfect! Breakfast was good, but needed to have some more choices. Really the only bad thing was mild in the shower walls. Otherwise I would recommend to stay here.

Matthew R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Ben, Thank you for being our guest. We enjoy receiving feedback and compliments which I will share with our team. We look forward to your next visit to Grand Island and hope that will choose our hotel for your stay. Thanks again! With gratitude, Matthew Ripp

"grand island nebraska"

4
24/08/2017

the hotel seems to be updated very nice. looks clean and welcoming. all non smoking hotel so it smells very nice and clean. breakfast was the usual hotel food with a wide variety of hot items. staff was very helpful. we were happy with the room. it was very clean and comfortable. our only complaint was that the bed was older. mattresses need to be replaced and upgraded. the a/c had an actual temp dial but I could not find a dial to lower the fan speed. it blew very hard across the room every time it came on.

"Exceptional rooms and location"

5
24/08/2017

We stayed for the 2017 eclipse and found the hotel newly updated, with goid location , quiet sleeping . Especially liked the bathroom and big shower . The swimming area looked nice but had no time to enjoy. Breakfast was typical for hotel eating.

"Beyond expectations."

5
22/08/2017

Beautiful room, comfortable bed, good choice of amenities. Breakfast provided nice choices of food and all fresh and warm. Staff very friendly and helpful. Good location, easily accessible and choices in area for dining.

"Very comfortable beds"

4
22/08/2017

I stayed here with my husband for one night travelling through the area. The bed was extremely comfortable and the staff friendly and attentive. If I could change one thing, it would be to have the flexibility to turn off the airconditioning. You could adjust it in your room, however, it was only the temperature - heat/cool and having the fan on automatic or always on. The rooms are spacious and comfortable. I would stay here again if every I was in Grand Island.

"Best of the Best."

5
16/08/2017

One of the top Best westerns I've ever stayed at. Excellent friendly staff, comfortable Beds, Very clean rooms, beautiful decor inside and out. Breakfast was good and well presented and area clean. Pool and Hot tub area well maintained with convenient hours. reasonably priced.

"Great experience"

5
12/08/2017

The two of us came in very late at night. The front desk check in person was very patient and helpful. We received an upgrade because of my Rewards card. I also received a snack of Goldfish and a free bottle of water. Everything went very smooth. Breakfasts in the morning had a lot of selection and I had everything I wanted.

"Great find"

5
07/08/2017

Great hotel. The room was HUGE and very clean. The kids loved the pool. The breakfast was really the winner of our stay. A very large offering and it was all hot and fresh. We've never stayed at a Best Western Plus - (or a non-plus???) and will definitely start keeping an eye out for them now. Very impressed.

"VACATION STOPOVER ON OUR WAY TO WYOMING"

4
04/08/2017

Hotel was right off the highway. the overall appearance was good. They had ample parking for our trailer. Beds were comfortable. Staff was very friendly and professional . Breakfast was good. Would stay there again.

"Beautiful hotel and spacious rooms"

5
01/08/2017

Best Western Grand Island is a beautiful hotel with spacious rooms for a family of four.....loved the breakfast and the staff were very helpful and friendly. Would definitely stay again when heading out west.

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Kristen - Thank you for your gracious review of our property. I have shared it with our entire staff and they were glad to receive the feedback. I am very happy that you chose to stay with us for your hotel needs and we look forward to you staying with us again when you come out West. Thanks again from myself and our entire staff. With Gratitude, Matthew Ripp General Manager

"The Best of the Best"

5
30/07/2017

The hotel and our room were very clean and well maintained. Especially like that is was a shower-only room, which permits easy safe access to shower. The breakfast included in the room price was awesome, they had fresh make-your-own pancakes and delicious crispy bacon. Will stay here every time I stay in Grand Island.

"Restful cross-country stop"

5
26/07/2017

This is a clean, quiet, new, and well-staffed hotel. It is a little drive off I-80, but worth it. Pam's Pub and Grub is a short walk away and a step back in time to a friendly, unpretentious, small restaurant with simple good and reasonably priced food, served promptly and with a smile. We will be on our way again before breakfast in the hotel is served...but I'm confident it would be good, because this place just makes you feel confident that things will be done right.

"Group of rooms for Baseball"

1
26/07/2017

We did not get the correct rooms at check-in. Lady behind the desk (Bonnie) kept making up stories about the boys being loud. Parents checked on many occasions and nothing. Most of them were out fishing during their off time. You couldn't talk in the halls or she was yelling at the boys to be quiet or giving the parents a dirty look. She didn't want anyone in the lobby and asked us to move. What are the couches and TV for them?? It was like she had something against us. I seen other people yelling down the hall close to the front desk and she never said a word. I will take my reservations else where next time.

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Thank you for your response. We will take your knowledgeable feedback under advisement for future reference. With Gratitude, Matt

"Clean and comfortable"

5
18/07/2017

Always nice staying here. Staff polite and helpful. Breakfast is good! After a long day at the local water park and a good meal at the local steak house, was glad to have a comfortable bed to come back to. Second time we have stayed at this location and always a good experience. Would recommend to anyone and a good value for the money

"BW Stay"

5
18/07/2017

Nice facility with very clean rooms and friendly staff. While we were driving through the area, the facility is not right on the Interstate but easy to access. We will stay again on our next trip through the area.

"Outstanding Customer Service"

5
16/07/2017

A very nice hotel that is clean and well kept. The level of customer service at this location was outstanding!! When we encountered minor issues (key card not working for room & washing machine not working) both were resolved immediately.

"Colorado vacation return trip"

5
06/07/2017

We were traveling on a family vacationy and were returning from Colorado when we began looking for a place to stop for the night. This motel was very clean and the staff was very helpful. My wife was not feeling well and the staff immediately gave me an extra blanket for her. The following morning Stacy was working at the front desk. Stacy corrected some incorrect check in information so I could obtain Best Western Reward Points for our stay. After checking out and driving about 40 minutes, we realized we forgot my wife'said temperpedic pillow. My wife contacted the motel desk and spoke with Stacy and asked if they could send her pillow COD. Stacy told my wife they would send the pillow free of charge. My only complaint about this motel was it was located further off of the Interstate than we wanted, but considering the lack of motels on that stretch of I-80 it was not that big of a deal. I would definitely stay at this motel again if we were in the area.

"Family"

5
06/07/2017

excellent hotel Breakfast is very good hotel is clean and well taken care of. My only complaint would be the pillows, there are plenty of them but they are very small. Staff was friendly and in a wonderful location.

"Great place to stay"

5
03/07/2017

This was our second stay here on a trip to Yellowstone. The rooms are nice, with TV and refrigerator. The location is good, with many restaurants nearby. It's always been quiet at night and the breakfasts are good, if not spectacular. Staff at the front desk were helpful and friendly. We would definitely stay here again when passing this way.

"A great stop-over hotel, conveniently located, very clean."

5
29/06/2017

We were on day 3 of our 3+ week motorcycle trip. This hotel is directly located next to a HD Dealership where the staff were very helpful and accommodating to our minor mechanical problems. The dinner recommendation by the BW staff was appreciated.

"Great hotel with excellent breakfast"

5
21/06/2017

This hotel is very nice. Once of the best of all the Best Western hotels that I have ever stayed in. The rooms are quiet, clean, newly decorated and nice arrangement. Beds are comfortable. Breakfast is excellent

"Great location"

5
18/06/2017

Second year we have stayed here for the ABGA National show. Staff was great!! Location was awesome. Very close to the fairgrounds. We will be there next year too. Laundry area was very nice to use for a week's stay

"Memorial Day Reunion"

5
14/06/2017

My two sisters and I travelled to Grand Island from states West and South and had a delightful five day BW stay!!Everyone we came in contact with was so friendly and accommodating. Our room was very spacious, clean and comfortable, the breakfast was very nice and customer service was outstanding!! This was our second stay at this Inn and Suites and I would highly recommend it.

"Outstanding Visit"

5
13/06/2017

My family and I stayed here while traveling back to Colorado. Staff were very friendly and professional. The entire hotel was extremely clean. Beds were comfy...on the softer side but still very comfy. Breakfast was wonderful with fresh bacon, sausage, eggs, biscuits/gravy and an assortment of cereals and pastries.

"I would return to this hotel"

5
11/06/2017

This is the second time we've stayed here and if our travel needs take us back to Nebraska, we most certainly would stay here. The staff is great! Cindy was really helpful and accommodating with our schedule, she upgraded our room and got us into it a little early. She was great to work with. The breakfast is also a very nice way to start the day. The smell of real bacon greets you, the food choices are good and I especially liked the iced coffee machine! Never have seen that before. The breakfast area was kept clean. Room was also very clean and really comfy; no problems with the wi-fi. This is a very clean and comfortable and accommodating place to stay.

"Why I stay at the GI BW+"

4
30/05/2017

I was born in Nebraska, 25 miles East or Grand Island. For the past 3 years I have stayed at the BW+ GI during the Memorial Weekend. This is an annual event my brother and I have started. We go to the cemetery where are parents, sister, grandparents and great grandparents were laid to rest for the service that is held on Memorial Day. Staying at the GI BW+ is convenient and enjoyable.

"A Grand Choice"

5
23/05/2017

I was on my way home and needed a place to stay. I had no reservation made because I didn't know where I would stop. I consulted "Lady Garmin" for up coming motels. Listed was this Best Western Plus Grand Island so there I went. I can honestly say this was one of the best motels I have stayed at in a long,long time. The building from the outside was impeccable. The grounds were well manicured. The lobby was spacious and nicely decored. The staff was friendly and courteous. I asked for and received a king room on the top floor. The room itself was spacious,clean, well appointed. The bathroom looked as though it was just remodeled. The towels seemed like they were brand new. Smooth and soft. The bed was perfect for me. What set this place above others in this price range was the breakfast. Real hot scrambled eggs,bacon,sausages that are not of the precooked variety,fried potatoes and all the other usual and customary thing that you expect to find. All and all a great stop.

Matthew R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Ralph - Thank you for your gracious review of our property. I have share it with our entire staff and they were glad to receive the feedback. I am very happy that you chose to stay with us for your hotel needs and we look forward to you staying with us again. Thanks again from myself and our entire staff. With Gratitude, Matthew Ripp General Manager

"Great place to stay"

5
08/05/2017

This place is always clean and welcoming. The beds are good for a hotel and it's clean and comfy. The hot tub is kept nice and hot and the staff are friendly and helpful. I love the rooms with the bed or two beds that also have the pull out couch. We don't need it but it sure does make the area feel so much more spacious and more homey. There is a restaurant about a block South of there called Pam's Pub and Grub. They have the best fried chicken and it's on an all you can eat buffet for about $10. Definitely a must go. During season, there is live horse racing at Fonner Park and the Stuhr Museum is just a few minutes away. The Case International Factory offers tours and there is an awesome trap shooting range 15 minutes away.

Matthew R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Guest - Thank you for taking the time to give feedback about our hotel. It is always nice to read that our guests had a great stay with us and we look forward to having you as our guest again. I am glad you had the time to see some of the things the Grand Island has to offer and hope you enjoyed them as well. If we can be of assistance for your next stay with us, please give us a call. With Gratitude, Matthew

"Business trip"

4
01/05/2017

I stayed at this motel during a business trip. It was a nice motel, and I stay at a lot of Best Westerns, along with some other chains. Breakfast was excellent. Workout area could use updating/better machines. Staff was very helpful and offered suggestions for restaurants. Reasonably priced for my purpose.

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Rich - Thank you for choosing our hotel for your accommodations. I am proud of our helpful staff and "excellent breakfast" that you experienced and hope you will stay with us again. Thanks again for staying with us. With Gratitude, Matt R

"Great staff and nice hotel"

5
20/04/2017

This is a modern, clean, and pleasant hotel. The staff make the difference - they are caring, efficient, and friendly. I've had to stay here on business, and they've made me feel like family while I've been away from mine.

Matt R, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Kerry - Thank you for your kind words. It's always a pleasure having you stay with us and we look forward to the next time you're here. Again, "Thanks" for staying with us. With Gratitude, Matt R

"Amazingly clean and comfortable!"

5
31/03/2017

I cannot rave enough about our stay at this hotel!! The room was clean and comfortable and the pillows were perfect. We got a suite room so my son could sleep on the pull-out and he thought it was very comfortable as well. The pool and hot tub were impeccably clean. The breakfast was extremely generous, they made us fresh pancakes! The entire hotel was extremely clean and comfortable.

"Nice place for the weekend"

5
29/03/2017

The property was clean and well maintained. We enjoyed our stay, the only issue is that it is noisy, very little insulation to buffer sound. Breakfast offerings were a fine. The person managing the buffet was very nice to us and was helpful when we needed coffee and hot chocolate before the breakfast opened.

"Get away trip!"

5
26/03/2017

Clean, very nice place! Helpful staff. Great price with the military rate! Easy to find, nice parking lot, breakfast included. Couldn't be happier with our stay. The smaller pillows were different but comfortable. Stay here again for sure.

"Very comfortable hotel"

4
24/03/2017

We stayed two nights with a group during Crane Migration Season. The rooms were large and clean and the beds comfortable. Staff was very friendly and accomodating, and the hot breakfast was quite good (eggs, bacon, sausage, biscuits & gravy, pancakes, etc.). We would stay here again and recommend it to friends.

Matthew R, General Manager at BEST WESTERN PLUS Grand Island Inn & Suites, responded to this review
Dear Jerry, Thank you very much for reviewing our hotel on Trip Advisor. We appreciate you staying with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 308-381-8855. Thanks again for your Trip Advisor review and being our guest. With Gratitude, Matthew Ripp General Manager Best Western Plus Grand Island Inn & Suites Grand Island, Nebraska

"lodging in Grand Island, NE"

3
02/03/2017

Beds were poor and breakfast quality was sub-par. Snow drift between handicapped parking and front door for two days. Remote for TV had dead batteries. Rooms not cleaned between first and second night.

"Clean, quiet, "

4
26/11/2016

I Stayed here while traveling through from Michigan. Nice staff, clean room, clean pool, well run hotel I would stay here again. Always good to find a stay along the highway that doesn't seem overused.

"Feels like you've come home"

5
20/11/2016

Best Western Plus Grand Island feels like getting home after a long trip. The staff is super friendly and accomodating. This is the cleanest and most well kept hotel I have stayed at in a long time. You won't be dissapointed.

"After a long driving day, resting is the most important."

5
11/11/2016

Are you looking for a peaceful place for resting, sleeping, jacuzzi relaxing time, and a free complete breakfast? this is the place. Pancakes, eggs, sausage, juices, fruit, oatmeal, cold and hot coffee, yogurt, yummy yummy.

"New and updated!"

4
27/10/2016

I actually really liked this hotel mainly because it was a very new property. One thing I really liked was that when I arrived the hotel was not crowded at all. I decided to go to the pool/jacuzzi and sit in the jacuzzi and expected a lot of people to be there, but I had the whole jacuzzi and pool to myself at the time I arrived. The jacuzzi was an oversized one that would have been comfortable even if there had been a few other people. One thing I didn't like was the electronic room key. It kept malfunctioning on me. The breakfast, I thought, was very good. Also, the little toiletries in the room had a few extras that you normally don't get. My only other complaint would be that I asked for a wake-up call and they didn't do it. Maybe that's considered old fashioned now with all the smart phones? Anyway...

"Disappointed after a stay of 2 nights 7 months ago"

3
24/10/2016

First of all I stayed here over 2 week nights in late March 2016 and didn't have the below problems. Internet: On a Android smartphone with google, google would not let the login page load because the login page is not secure. I have never had this problem before at any other hotel/motel. I had to clear the "Chrome" browser cache to get the login page to load. I'm sure there's millions of smartphones running Android with the default Chrome web browser. Breakfast: sign says "scrambled eggs" but there wasn't any. I was told by "staff" that they are not served on Sat & Sun, yet the room price for weekends is the same as weekdays. In their place were those cheap poor tasting premade "omelets" TV: The remote control "guide" button doesn't work. I was told this is because management removed all the little "boxes" behind all the room TV's. So the removal of the "box" does 2 things: "A" you can't see the tv guide listings AND "B" all the local channels are now in "SD" and not "HD". If this facility runs 50% full, then a $1/night increase would have covered all of the above. I don't have time for facility's that cut corners. Would rather see the room rate raised $1.00 to cover their costs & profits.

"Looks nice but beware of paper-thin walls"

3
24/10/2016

Recently stayed here for two nights. On the surface, the place looks decent. No problem with booking the room and no problem at all with the billing or the front desk - they were all very nice. The room itself though - very average. The air conditioner worked well so that was a big plus. I liked that it had a refrigerator. Found a dirty sock under the sink ?? The biggest issue was the noise - I could hear word-for-word conversations in both rooms next to me. One guy was on his phone well after midnight and talking and laughing and on the other side of me, a young family with kids stayed there and were up and playing early. I know they weren't trying to be loud and were not yelling - so that means the walls have little to no noise abatement. Most hotels have much better sound proofing than this one so if noise bothers you, look elsewhere or take earplugs. Went to the pool and the pool temp was very cool (didn't even feel heated) and the hot tub was out of commission and had a bunch of sand in it. For the price of $153/night including tax, this was a disappointment. Have stayed in much nicer places for that amount per night.

"Exceptional Stay"

5
18/10/2016

Our daughters softball team was playing in the state tournament in Hastings. The staff out did them self. Right when you walked in they had the front entrance decorated in their team color, mascot, and picture of them. Rooms were updated, clean, and beds comfy. Stayed here last year as well and intend on returning if we make it back to the area.

"very satisfied"

5
17/10/2016

the hotel was very nice and clean. We stayed there as it was chosen for a family wedding. Our kids and grandkids stayed also. The breakfast area was a little small for the amount of guests that were eating there, but otherwise it was a nice stay.

"Great place to stay"

5
05/10/2016

Overall our experience was great, friendly staff (from the time of reservation to the check out of the Hotel), breakfast had a good variety, very clean rooms, super comfortable beds, free wifi, free parking and the list can go on. Great place all around and at a great price.

"Room and service"

4
02/10/2016

Nice room, one bed and hide-a-bed had dips in the middle and hide-a-bed was wet on mattress at foot. Girl at desk said oh sorry. She was out smoking and no one at desk at one time. When asked for wash clothes that were missing from room she did not know what to get or where to get it. Asked about eating establishments and she didnt know where to go. Breakfast was pretty good, limited seating. Parking was easy access. Loved getting a free Sunday paper.

"Mr"

4
02/10/2016

Room was very nice and very clean. Up to date with nice bathroom. Pool area and spa water was proper temperature. Towels supplied at the pool which is very nice.Front desk personnel were cooperative in finding and recommending places to eat. this is the place to stay in Grand island.

"Out of the Way But Good"

4
01/10/2016

About 5 miles off the interstate, but not a whole lot to choose from down the road. Nice room as most BW are. Clean, modern, well appointed. Breakfast was typical of these places and this one wasn't even average, food wasn't very warm, ergo the 4 rating.

"I love this place"

5
29/09/2016

When I come to Grand Island, I always try to stay here. The lobby is beautiful. The staff is friendly and helpful. The rooms are comfortable and I always sleep well. I've stayed here many times and it feels like home away from home.

"Excellent Hotel"

5
28/09/2016

My husband and I embarked on road trip, driving to the East Coast from California and back over 3 weeks. This location was our third night on the trip. We book through AAA, which offers the most attractive room rates. The room rate included breakfast. This hotel was built in 2010 and is very new looking. The room had one King bed, chair with ottoman, desk big enough for two to share, 4 desk outlets, free WiFi, one luggage rack and one luggage table, roomy closet with iron/ironing board, spacious bathroom with granite countertop, refrigerator, microwave, 40" flat screen, very nice furnishings and double paned windows with triple layer curtains; blackout insulated, sheers and décor style. We were in a side facing room (which I actually hotel front), and were able to park our car under a light, in view from our window. The parking slots are large/wide. The lobby is open, light and welcoming with very nice decor. The bathroom had the full complement of toiletries, including shower gel, makeup remover towelette and enough white hotel towels for 4 people. Good water pressure in the shower, with a high shower head, good for tall guests, All bed linens were snowy white with comforter to match the drapery valance. Pleasant staff, wonderful breakfast in a nice room with a window view, fireplace, big screen TV, nice furnishings. Scrambled eggs, potatoes, biscuits and gravy, link and patty sausage and bacon. Watermelon chunks and fresh pineapple. A variety of cereals, yogurt. Breads and bagels to toast, muffins, 4 types cereal, yogurt, milk, juices. BONUS pancake machine and Ice Coffees, Mocha and Vanilla. Great hotel, better than average breakfast and a nice location, walking distance to restaurants. See my review for Pam's Pub and Grub

"Great stay"

5
27/09/2016

We have stayed before and like that it is off the freeway. This hotel is quiet, comfortable and pretty. We like the staff, the amenities and the rooms. Always have a nice stay. The town of Grand Island has some good restaurants and we enjoy having the freedom to pick. Most of the ones we choose are not chains. That is a plus I think. When we come through again, we will stay again.

"Great place."

5
23/09/2016

This is a very nice place to stay. They are biker friendly as are most Best Westerns that I have stayed at across the country. Comfortable beds, great showers, very clean and well kept rooms. Wifi worked great with no issues. Desk clerk was very helpful on recommending a place to get dinner. Overall great place to stay.

"I will come again"

4
19/09/2016

I stayed here for Husker Harvest days 2016. This hotel exceeded my expectations. Fantastic hotel. I have stayed in a few Best Westerns and they were okay. The room was light and very clean feeling. The air conditioner worked great, and the constant "on" for the AC fan actually worked. The bed was super comfortable, and the bathroom and shower was great. The staff was friendly and accommodating. I will be back.

"Great stay"

5
18/09/2016

Spent the night here on the way to vacation. We were traveling with our 3 year old and opted for the king with a pull-out couch. Bed was very comfy, room was very clean. We spent some time in the pool which was nice. Breakfast was ample with hot choices as well. Would definitely stay here again.

"Best Western "Grew Up""

5
18/09/2016

If you ever get a chance to stay in Grand Island, NE, it would be to your advantage to stay at The Best Western Plus. It was incredibly clean, first rate and surprisingly pleasant. The breakfast was super.

"A Superior Place to Stay"

5
05/09/2016

I stay at Best Westerns a lot, so we looked this one up after deciding to stop in Grand Island on our drive across (half of the) country. One website says something about it being a "straightforward hotel" so I was a bit skeptical but it looks totally new from the outside. Inside, it's very nice. The woman at check-in (Bonnie) was super friendly and super efficient. My son and I got a mini-suite because I had a couple of hours of work to do before going to bed and he wasn't going to stay up that late. It was a really comfortable room with a big bathroom. They didn't have any problem with us bringing his bicycle up to the room for the night. I'm a cereal eater, but the hot breakfast looked pretty good, with scrambled eggs, bacon/sausage, potatoes, but all the other stuff was pretty average (and the pastries below average). The price was about the same as all the others (Hampton, Fairfield, etc.). I would definitely stay here again.

"Great stay in Grand Island"

5
28/08/2016

This was a very comfortable, affordable and quiet place to stay! Staff was friendly and was spot on when suggesting near by restaurants for us! Bed was very comfortable and room was quiet and clean. We plan to stay at other Best Western Plus hotels in the future after this experience!

"Nice but very noisy"

3
25/08/2016

Nice (but rather pricey) hotel. The usual Best Western amenities: nice large rooms, good amenities, etc. Nice breakfast and very helpful staff. But it is VERY noisy, at least on the first floor. I arrived late so they only had rooms near the front desk, and every time someone went in or out of their room the door slammed and there was virtually no sound abatement through my front door.

"Wise choice"

5
24/08/2016

We drove by several hotels and they basically looked the same and by chance stopped by here. We did not have a reservation but they had several rooms available and we decided on a suite and they gave us a rate discount. We were amazed at the size and layout of the room. We loved having two bathrooms, the large city area and the great beds and bedding. Downtown Grand Island on Friday nights in the summer has a band playing in their railroad park and we stopped at several places that had outside seating downtown and had a drink and appetizer. Great old downtown buildings mostly fixed up. When we come back we will stay at this motel.

"quiet little town off expressway"

4
21/08/2016

off the expressway, located in a country setting. quiet, comfortable room and nicely done breakfast. front desk very pleasant providing detailed information on our stay and the town. knowledgeable about the local restaurants including meal options and pricing info.

"Great hotel"

5
17/08/2016

This is a very nice hotel. The decor is upscale, the rooms are clean and the beds are really comfy. They also have a great breakfast. There's a nice Harley-Davidson store next door. The Mexican restaurant across the street is well priced and the food is reasonable.

"Vacation"

5
16/08/2016

Very nice Hotel, wonderful location ,close to nearby restaurants in walking distance, breakfast at the hotel was great, Staff was very helpful, next door to Harley Davidson shop, close to any liquor stores, State Park, shooting range

"Good stay; nice hotel"

4
13/08/2016

Enjoyed our stay at the Grand Island hotel. Very convenient, quiet and well-appointed. Not happy with the comfort of the bed or the breakfast. They were okay, but not great. But, we will definitely consider staying here again if given the opportunity.

"Lovely...again"

5
12/08/2016

My husband and I stayed here last year on a trip back east. We loved this hotel and decided to stay again this time through. This hotel did not disappoint. The room is spotless and roomy, all public areas, including the pool and workout areas, are sparkling and the staff are friendly and want you to be happy with your stay. Outstanding!

"Find another"

3
10/08/2016

Hotel is clean but somewhat dated. Cleaning staff does their job well. Front desk staff is not rude but they are not friendly/helpful at all. Breakfast area is way to small and isn't big enough to fit the number of people they house. We had to eat in the front lobby. We got a suite in a BW+ in Casper almost 40.00 cheaper.

"Very nice hotel"

5
08/08/2016

This is a very nice hotel. We got three rooms and each were very clean and comfortable. The young lady that checked us in was very friendly and outgoing. She recommended a great steak place across the street. Rooms were comfortable and clean.

"Don C"

5
05/08/2016

My wife and I stayed one night at this facility and were very pleased. Our check in and checked out were handled very well by very pleasant people who were very helpful. We even received a free upgrade to a suite. The room was well appointed and quiet. The bed was very comfortable. The breakfast had a great selection of items and the food was very good. There are a lot of places to eat very close to this facility. Even though this facility is a few miles off the interstate, we would highly recommend it to anyone traveling through this area.

"You'll be glad"

5
05/08/2016

This is a new, very clean, very nice hotel. The staff was excellent and you'll be glad if you choose this hotel for your stay. Everything from the comfort of the beds to the fitness room to the breakfast was top notch.

"Great Hotel"

5
02/08/2016

Great, clean hotel for the money. Large room. Ours had a large shower, no tub. Quiet, couldn't hear neighbors walking, talking or televisions. Good bed, slept well. Very good breakfast, hot items: eggs, bacon, sausage, pancakes. Cold items also. Refrigerator and microwave in room. Attentive staff.

"Very nice -and clean. "

4
02/08/2016

New hotel - very clean - Good beds - pleasant check in - could not find hair dryer. Upon check out we asked and the desk clerk said 'it's on top shelf of cloths closet' - why not in a holder on the wall IN the bathroom?!? Would I use this hotel again - yes.

"Nice new hotel"

4
01/08/2016

Check in was a breeze, our room was nice and very clean. The first night the hotel was totally booked and like another reviewer, we were able to hear a conversation in the room next door almost word for word. The breakfast was adequate, warm and free with a pancake machine, scrambled eggs, bacon and sausage, Bisquits and gravy, and various pastries and cereal. The inside pool and spa were clean and the water temperature was good. Everyday our room was spotlessly cleaned!! Gold star for that!

"A Very Disappointing Experience."

2
30/07/2016

Driving across America, you realize how big and beautiful the country is and how nice it would be, after a long drive, to stay in a comfortable and quiet motel. We thought we'd found that place on Expedia. Although pricey ($135 a night), we thought we'd made a good decision. We didn't. After we went to bed we could hear a phone conversation next door so clearly that we could hear the person on the other end. The bed was lumpy and uncomfortable. About 2 AM, the A/C began to ping when it came on.The breakfast, like the motel, was very bland. One saving grace is that the nice lady at the front desk gave us the AAA rate which saved us $15 over the rate we'd booked on Expedia. It's hard to know why this motel is so highly rated by past guests but any of the lower rated motels would not only save you money but would probably be about as good.

"Great jewel of a hotel"

5
28/07/2016

I discovered this hotel last year and now I always stay there when in Grand Island. They maintain a beautiful and clean property with the feel of a higher priced hotel. i would highly recommend this place to anyone.

"Comparable to more expensive"

4
27/07/2016

Reservations was made by airport personal, I have had mixed results with Best West in the past and was doubtful was pleasantly surprised was as good or better than my recent experience with Hampton or Holiday Inn. Room was nice, cool, and clean. Bath very nice. Breakfast not great but satisfying.

"Nice stay!"

5
25/07/2016

We stayed here on our way back home. The staff and the room was very nice. We had a King Suite and stayed on the 3rd floor. That is also the floor they put large families on. We wished we had known that and we would have asked for a lower floor. Very noisy little boys in the room next to us. I gave the hotel a 5 because I should have asked to be moved.

"New hotel in the heartlands"

5
24/07/2016

Terrific visit with family. Free breakfast was good. Pancake machine was fun. Pool and spa was clean and new. The room was very well cleaned each day. Kudos to the housekeeping staff! The front desk personnel were efficient and friendly. Very enjoyable stay. Plenty to do or entertainment in the area.

"Very pleasant"

5
23/07/2016

We were pleasantly pleased with the hotel. We had a large room on a quiet corridor. The bathroom was also large with a great shower! Check in/out was efficient and location had easy access to the freeway. The concierge was good to provide accurate directions. We would recommend to any traveler.

"Very nice room"

4
23/07/2016

We were traveling with our (2) great grandsons and attempted to camp for the night. The camp ground was filled with smoke so we headed for Best Western. Very nice people and a great room. It really changed the direction of our evening. Maybe it was just an off day but I thought the breakfast was a little below par for a BW. The eggs and bacon were not good.

"Very Nice Property"

5
22/07/2016

First time staying here. It is a little off the Interstate but well worth the couple of extra miles to get there. The room was spacious and comfortable with plenty of room to spread out and relax. Breakfast had a refreshing variety. Staff was friendly and helpful.

"Would stay again..."

4
19/07/2016

Stayed for a night while heading out West. Read the positive reviews, so decided to give it a go. Arrived around 9PM, and was able to check in very quickly. Staff was very friendly. Accommodations were comfortable and clean. Only complaint is the elevator is very slow. Didn't try out the breakfast the next morning, but the breakfast area seemed large and up to date. All in all, would stay here again without hesitation.

"Clean and comfortable"

4
19/07/2016

Our experience was nothing but positive. From check-in to check-out. Staff was very friendly and helpful and our rooms were very clean. The only suggestion to travelers I have to make your visit a little better is request a room away from the doors.

"Great clean place with pool for cross country drive"

5
18/07/2016

This was easy to book through Trip advisor, good service, clean, beautiful lobby (with a butterfly decorated Christmas tree?), and had a nice swimming pool all to ourselves for our brief visit. Breakfast was fine for our purposes and included hot items.

"Very Clean!!!"

5
14/07/2016

Great place. I travel often and this is one of the cleanest rooms I have ever stayed in. 5 star or 2 star this was absolutely at the top end of the cleanly scale. Would definitely recommend. Staff was super accommodating and I really enjoyed the breakfasts as well.

"Fantastic Experience at this Hotel"

5
13/07/2016

Check-in was smooth. Had a lovely king suite near the lobby, #115, I believe. Each room had a refrigerator and microwave, very comfortable bed. The pool was a bit chilly, but the hot tub quickly thawed us out! Breakfast was very good, nice variety, in a large, comfortable room, so that guests weren't all bumping into each other while trying to get from buffet to table. Wi-Fi worked well. Worth the longer drive from the I-80 exit!

"Highly recommended"

4
01/07/2016

Stayed here for 5 nights. I was very satisfied with our stay. We had a king bed with a walk-in shower! Hotel is either fairly new construction or newly remodeled. I found everything to be clean and kept up. Bed was very comfortable. Room was very comfortable. Complimentary breakfast was good with a wide variety of items and in a well laid out room with plenty of tables and chairs. Complimentary morning newspapers available. I would definitely stay here again.

"Can't figure out their own billing"

1
27/06/2016

Stayed here 1 night, June 18th. Had the room reserved, I checked in and gave them my card, the next day after checking out there were 2 pending authorizations on my account. I only got apologies, they kept putting in authorizations everyday for A WEEK! For a one night stay! Called corporate AND the hotel repeatedly, they kept blaming each other and the card company. I was told they would call me back many times and I still have not heard from them. We were completely disappointed and will never go back to any BW, they just don't care about customers. and the hot tub had a weird film floating around in it, like a greasy oil slick, Disgusting!

"A+ Accommodations!"

5
20/06/2016

While traveling on our way to Yellowstone, we decided to stop here along our route for an overnight stay. We can understand why it's the #1 hotel in this area: friendly staff, superior cleanliness in the room and throughout the hotel, and the breakfast was good! The exterior is very modern and welcoming. It's not directly off the interstate (maybe about a mile or two), but it's top notch! We'd stay here again!

"Great stay,"

4
20/06/2016

This was a great stay for a weekend visit to Grand Island, The room was clean and comfortable. It was quiet, and they had a very nice breakfast with several hot items available. I would definitely stay here again.

"Friendly Staff/Clean Hotel"

4
19/06/2016

This hotel location was clean. All hotel staff was friendly. The free breakfast was good. The pool/hot tub was exactly what I needed. All around I had a good experience. I will recommend this to others in the future.

"Great jumping off spot for the Rockies"

5
13/06/2016

Of all the reviews I read about the Best Western Plus Grand Island Inn & Suites in Grand Island, Nebraska, I never read a nasty one. The only complaints were that it is located eight miles off I-80 in the heart of the city and it doesn't have a restaurant. Alas, there are several good eateries in the neighborhood. Otherwise, you can't ask for anything better when it comes to cleanliness, service and comfort. Aside from the 80 non-smoking rooms, there are 15 suites available, large and comfortable, with hi-speed wifi, microwave and refrigerator. If you've got time on your hands, there is a swimming pool, fitness center, hot tub and in-room movies. The rooms also come with irons, ironing boards and hairdryers. The Stuhr Museum, Nebraska State Fair Park, Fonner Park, Oasis Water Park and Heartland Events Center are close to the hotel. A Walmart is only a mile away. We usually leave early but if you're a late riser, the complimentary hot breakfast is a good way to start the day...hot eggs, waffles, fruits, pastries, breads, cereals, yogurt, juice and coffee. We have stayed at several Best Westerns on our travels and we've never been disappointed.

"Wonderful staff!!!"

5
06/06/2016

Everyone was very nice and wonderful! Cleaning staff was prompt and rooms were very clean. HOT breakfast was Great and Yummy! This is a great place to stay! I travel a lot and never have stayed at a Best Western Plus until now. Next trip I will be looking for a Best Western Plus to stay at.

"Best Western Plus stay"

4
06/06/2016

The staff and overall hotel experience was pretty good. Checking in and out was very good. Hotel was quiet and comfortable. There was plenty of room for kids to run around and the swimming pool was clean, stocked with towels. Only complaint was breakfast items ran out half hour after breakfast had started. Eggs were cold and hard. Almost everything had pork in it and there were not alternatives available for individuals who don't eat pork. It would have been nice to see fresh fruit served at breakfast. Staff assistance was minimal at breakfast so when items ran out they were out.

"excellence"

5
31/05/2016

What a pleasure to stay here. Could not have asked for a better place to stay! Room clean and cozy. Bed was very comfortable. Breakfast had anything you would want. Staff was very inviting and super friendly.

"Jim"

4
27/05/2016

Everything was great except the internet didn't work. the rooms were very clean as well as the hotel. The food was just like any other hotel, after a day or two you look for something else. the staff was very helpful and check-in was great

"Amazing"

5
27/05/2016

I cannot put into words how much we enjoyed this hotel. It was a delight to stay there. The staff was extremely helpful and polite. This was AMAZING hotel! The breakfast was the best hotel breakfast I've had in a very, very, very long time. If you're going to Grand Island STAY HERE!

"Best of Everything"

5
14/05/2016

Hotel has the best of everything. The staff is first rate and offer such a personal service which is sorely lacking in the hotel industry today. The place is kept in magnificent shape and very clean! Wonderful modern rooms, comfortable beds and the best free hotel in Nebraska! you can't go wrong staying here!

"Great place to stay!"

5
05/05/2016

We love to stay at this hotel! We love the pool, the breakfast, the exercise room and the amenities. The only problem we had on this visit was the fact that it was completely booked and when we tried to get on the internet to check our times for the next day, we could not because too many people were using it all at once. We will still plan to stay there again next year when our activities take us to the area.

"Excellent Place to Stay"

5
02/05/2016

We stay here whenever we are in Grand Island. The manager is always very friendly and provides excellent customer service. Comfortable, clean rooms. Business center available. Clean pool/hot tub. Outstanding breakfast selection.

"great place to stay"

5
02/05/2016

the beds are great, hotel clean, super breakfast selection (could have more fruit). The pool area had too much chlorine but most hotels do. It would be really great if they'd allow you to bring your dog. They really do a nice job at keeping this hotel up and clean.

"Friendly staff"

5
23/04/2016

The hotel staff are very friendly and accommodating and want to make sure your stay is pleasant and hassle-free. The breakfast has a wide variety of items to choose from and the rooms are fine. I really like the walk in shower.

"Traveling cross-country"

5
20/04/2016

Moving my daughter from Michigan to California and stopped overnight at this hotel. Very nice. Clean, spacious, well appointed rooms. Comfortable beds. Decent free breakfast. Not exactly right off the beaten path, had to drive a few miles from the highway but it probably made for a quieter stay.

"Consistently great service"

5
20/04/2016

Stay at this Best Western several times a year and it is always a pleasant stay. Great front desk staff. Clean, comfortable and updated rooms. Breakfast is good as well. Plenty of places to grab dinner around this location just steer clear of the steakhouse across the street.

"My choice for Grand Island"

4
17/04/2016

Hotel had all the amenities necessary for my stay. Would recommend this hotel to my family if in the area. Quiet and peaceful. Good housekeeping team. Friendly and accommodating desk staff. Had what I needed and excluded what I didn't.

"NEW or NEWLY Remodeled."

5
17/04/2016

The criteria for me to give 5 stars are: pleasant Front Desk, clean rooms, soft bed, quiet and good water pressure with an adequate free breakfast. Everything was a 5 star rating except the breakfast and the decor. This place must have been remodeled or is new.....it was unbelievable!! If I could I would like to give this hotel a 5+ star rating. Thanks Again!

"NEVER AGAIN - PLEASE AVOID THIS HOTEL!!"

1
11/04/2016

My husband and I visited Grand Island for an engagement party staying at BW Plus. Middle of the night police woke us up pounding down our door accusing us of having marijuana. They claim night clerk sent them up to investigate and these clowns determined the smell came from our room. We're 60 yr old university and finance professionals, didn't have mj, alcohol or even advil in the room. We were terrorized and insulted. When asked for an apology from the night clerk she said "Can't control the police!" NOTHING! SCARY PLACE!! STAY AWAY!!

"Best Place in Midwest!!!"

5
10/04/2016

I'm the ultimate road warrior! I spent 220 nights in Hotels last year. This is the one that always gets my business! Matt Ripp runs a class organization with the focus on being the best and giving the guest the ultimate experience! This place goes above and beyond to make you feel at home. There is no better place to stay in Nebraska!

"Best Western Grand Island"

5
04/04/2016

excellent. condition of this BW plus is fantastic. Can't do better at any price. Rooms were perfect, clean and newer. Lobby was excellent. It's a bit (8miles) off the highway, but worth the drive. Beds were the best I've seen. breakfast was typical.

"Best Western Plus in Grand Island, NE"

5
01/04/2016

A very nice motel in the center of the city. As usual, the service was excellent. I reported a minor problem with the TV in the fitness center and it was promptly repaired the next morning. This motel has the best rate in Grand Island for business travel for government employees. Consider the Best Western any time you are staying in Grand Island.

"Excellent accomodations"

5
23/03/2016

The room was immaculate and so was the service. We came to experience the sandhill crane migration and the breakfast was ready even earlier than posted and we were able to eat before going out before sunrise.

"Jacuzzi and Pool unperformed"

2
21/03/2016

Jacuzzi was not usable, was extremely hot, advised staff, stated look into, for 3 nights, could not use, extremely hot. Tested myself, 106.7, was supposed to be max at 104, which is hot at that temperature, worst jacuzzi experience out of all hotels I've encountered. Had kids, which made it even more complicated. Pool was to be heated, opposite end of spectrum, too cool. And with that, first night in suite, toilet would not function properly, had to change out rooms too, very dissatisfied with stay. Only perk was, breakfast, was good.

"We would stay here again"

4
21/03/2016

We stayed here for the 1st time for the annual migration of the Sandhill Cranes. The hotel is clean, neat, non-smoking (though on 2 nites there were smokers nearby). The walls need better soundproofing between rooms, but the hotel overall is very nice. Breakfast is typical, but good overall. Stay on 3rd floor to have least noise above you.

"Surprise Party Stay"

4
15/03/2016

We were one of 8 couples staying at this hotel for a Surprise Birthday Party for a friend. The hotel was conveniently located, well-maintained and very accommodating. The staff helped make our party a huge success!

"YAY!!"

5
11/03/2016

Second stay at a Best Western PLUS this trip..We had avoided Best Westerns for the past several years as we felt they all were junky as we had experienced them years ago. Very much enjoyed our visits in these places this trip

"Very Pleasant"

5
02/03/2016

Clean, friendly, comfortable. Not one problems and a very pleasant place to stay while on a bull-buying trip. Suggestions for an evening meal from the front desk where spot on. Breakfast was very nice. I only eat protein, but the selection of bacon, sausage, and eggs was good. Very nice property overall. Will definitely stay again whenever business takes me to Nebraska. My only disappointment was being near a family with a crying baby when the hotel was almost empty. I didn't complain and the baby quieted down at a reasonable time.

"Best Hotel in the Best Western chain"

5
23/02/2016

Without a doubt this is the best hotel in the Best Western chain. The manager Matt Ripp has a great staff and they do everything they can to help you have a great stay. Head and shoulders above all the hotels in Grand Island.

"Great stay on a grueling trip"

5
03/02/2016

After horsing a 40+ foot combo through the construction site that is I-80, across Wyoming and Nebraska, The B/W + Grand Island was an oasis. Great hotel, great staff, plenty of parking space, and easy access to I-80.

"Great hotel, modern, clean and friendly staff, just need one change."

5
01/02/2016

Loved this hotel, it was in a great location, friendly staff, comfy beds, modern look. The only thing I wish they'd change is the use of disposable silverware and dining products. The amount of waste created by hotels using disposable dinnerware is huge and has a large impact on filling landfills. I asked that this change be made for the environment.

"Best Hotel in Grand Island"

5
28/01/2016

We stay here frequently for work. This hotel is by far the best hotel in Grand Island. The front desk staff is always very friendly and helpful. (Cindy and Stacy especially) They always call us by name when we come in and see that our requests are always met. The breakfast is always great, rooms are clean and very comfortable. This is like our home away from home.

"Two Thumbs Up"

4
22/01/2016

In general I've been happy with Best Western Plus hotels, and this property is no exception. Our king room had a microwave and frig plus good internet, which is a rare find. It was spacious and had a great handicapped accessible shower. The bed had a pillowtop mattress, which was nice, but unfortunately it was rather soft and saggy. Of course there was a free breakfast included.

"Great Hotel"

5
13/01/2016

We were very impressed with the hotel. It was clean, quiet, and comfortable. The staff was cordial, courteous and efficient. Although the hotel is off the beaten trail, the experience at the hotel made the extra time and effort to get there well worth while.

"A Complete Surprise"

5
11/01/2016

The stay was perfect. The hotel was (felt) new - attractive, well maintained and clean. The staff was terrific - friendly and professional. The free breakfast was great (they even have a pancake-making machine). We're I in Grand Island again, I wouldn't stay anywhere else.

"The best Best Western property in the Midwest"

5
11/01/2016

What a wonderful place. I spend over 200 days a year traveling and can tell you this is the best place I stay! Matt and his staff go out of there way to ensure you have a great stay. The rooms are clean, quite and comfortable. The breakfast is by far the best one put out. It is easy to see that everyone takes pride in working there.

"Why would you stay anywhere else?"

5
09/01/2016

Super location with easy access to I-80. Rooms are modern, very clean and quiet. Best part is staff; friendly and go above and beyond to make your stay enjoyable. They even updated me on road conditions as I set out to make sure I was aware of travel conditions in the area.

"Great Staff"

5
29/12/2015

Clerk went above and beyond the norm to make our short visit more enjoyable. She let us use her phone to call for pizza from a local restaurant that was delicious. She treated us like we were guests in her home. She puts the "Best" in Western.

"Great as Alwasys"

5
10/12/2015

We always stay here in Grand Island now because of the service . It is a very nice facility but the staff is the reason we keep coming back. No reason to go anywhere else in Grand Island at this point.

"Always a good experience"

5
07/12/2015

Was traveling sans dog so decided to stay at this property again. Staff is always friendly and helpful even checking in at 1 .m. Rooms are quiet. Included were coffee maker, microwave and refrigerator. Multiple small pillows nice change from large neck benders. Large, flat screen TV with sanitized remote. We also enjoy the pool, fitness room and breakfasts. Always enjoy my visit. Set in the middle of the Locust strip of businesses, fast food and sit down restaurants are available. Walmart is not too far away. Parking is also convenient at the hotel. Area is very safe.

"Best stay in Nebraska"

5
06/12/2015

this is heads and shoulders above any other hotel property in Nebraska! The staff is fantastic. the property is very well maintained and the rooms are top notch! The breakfast is great quality and well served. I stay at a number of hotels across Nebraska and this one is the best by far!! Just a great place!

"Excellent Stay"

5
27/11/2015

Everything about this motel is excellent. You will not find a cleaner more customer friendly place to stay. Breakfast was excellently prepared and very plentiful with a great variety of entrees. Hot food was hot cold was cold.

"The extras are very good"

3
24/11/2015

we spent two night at this Inn. The first night was good the 2nd not so good. We had people in the next room who got up at 6:00am and we could hear everything that they said. Fortunately, they did not get up at 4:00AM. The pillow top mattress are good the swimming pool and hot top are very good the morning breakfast is very good. I had not seen an automatic pancake maker before. The three free newspapers are excellent. But if you are looking for a good nights sleep beware.

"The Best of Best BW"

5
22/11/2015

This Best Western needs to be put at the top of excellence , and should be a role model for all other locations. It was just a little off of US80, but well worth stopping at, on ones way. The staff is excellent and caring, and the environment is new. One feels like you are in a high priced Hotel. As for the two of us, we will be stopping from now on, on our travels out of Colorado. on our way East.

"BW stay Nov. 6th - 8th"

5
09/11/2015

Hotel decor looked great. The pool and hot tub were very nice, as was the breakfast. I do not remember names but all of the front desk staff that I did interact with were extremely friendly and helpful. Very nice establishment.

"2nd visit and just as impressive!"

5
06/11/2015

Last year in 2014 I stayed at this hotel and it was a great experience! Fast Foward to Oct 2015 and this hotel continues to impress me. Joann at the front desk was excellent, and the GM of the hotel was a very nice gentleman who showed extra care to make our stay more enjoyable. The breakfast is filling each morning and the hotel's Wifi is great! Can't wait to visit again next year.. I know where I will be staying from here on out!

"Outstanding stay; exceeds expectations"

5
06/11/2015

I was so impressed with this hotel. It was truly beyond what you might expect. Very nice room, free internet, nice décor and lobby, and a fantastic breakfast. The breakfast is the best self serve meal you will ever get at a hotel. They even have a pancake machine that provides fresh pancakes...never had seen one of these before. Also REAL eggs and high quality bacon. The staff is extremely nice and helpful also. Excellent value for what you get.

"Great stay!"

4
05/11/2015

Extremely friendly staff and well maintained facilities. Cozy beds and awesome indoor pool. Breakfast was great and the coffee was outstanding! Would highly recommend staying here if passing by on the I-80.

"Always good"

5
29/10/2015

I stay here just about every time I travel to Grand Island. The staff is always outstanding and the facilities are remodeled and nice. I book a stay here about every month. I have stayed at almost every hotel in Grand Island and this is my top choice.

"Stay At Grand Island Best Western Plus"

5
28/10/2015

This is probably the nicest hotel we have ever stayed in. The personnel were great, the entire place extremely clean, and it served without doubt the best and most complete breakfast we have ever been served.

"Well taken care of"

5
26/10/2015

This locations staff is always friendly and helpful. The facility is clean and neat. My last stay i had a heater issue and they moved me to an upgraded room with no extra charge. They take good care of me when i'm in town.

"Met Best Western expectations"

4
25/10/2015

The motel was very clean and provided good service.. The beds are better than the budget motels I have visited plus they have a better than average swimming pool. Both of these justify their higher cost over the "budgets."They offer a full breakfast too. As close to route 80 as you get in Grand Island.

"Excellent Stay"

5
20/10/2015

Our stay was for state softball tournament. Excellent customer service. Washed the teams uniforms, kept breakfast open for extended time so team could sleep in, and even cheered the girls on by purchasing them flowers, card, team mascot toy! Extremely happy with everything and would stay again!

"Best Western Plus - Grand Island NE"

5
16/10/2015

A very nice motel with excellent maintenance. The best Western Plus has the best government rate in Grand Island for a decent motel. Rooms are clean and noise is minimal. The staff is professional in demeanor and appearance. Especially appreciated was the desk in my room with a lamp and electrical outlets high up.

"Great Place"

5
14/10/2015

We stayed at this property twice during a road trip. We found the rooms to be very comfortable and pleasing. On the return trip we discovered the pool and hot tub. Very relaxing. The overall feeling of this property was one of quiet comfort. The staff was very friendly and helpful. The woman at the desk at check in actually remembered us from our other stay. I would stay here again without question. It is a little way off the freeway--but worth it.

"Excellence"

5
11/10/2015

This property I have stayed at about 8 times each year since they opened and I highly recommend this property. The cleanliness of the property is exceptional. The staff is very friendly and the management goes out of their way to help in any way they can. I greatly appreciate the free pick up and drop off at the airport. I rent also the conference room when I stay and while I work they run to the airport to pickup my wife or work associate up. I stay at many hotels and this one rates consistently excellent for me. I even received a retirement card from the staff as I stayed there this last week! They go above and beyond for their guests!

"Best Western Grand Isle"

5
10/10/2015

This hotel is probably one of the best overnites we have encountered while on the road. Great bed, extremely clean, comfortable room, and a great breakfast. The value for the money was excellent. The staff was helpful and courteous. I wish we could have stayed longer.

"Grand Island was grand"

5
08/10/2015

this hotel was very nice. Stacy on the staff who checked us in was helpful. Offered us a king suite at king price when they did not have the former and since we were BM reward members. I really enjoyed the International Delight Iced coffee in the dispenser at breakfast. I do not drink reg. coffee, and a hot drink gets cold, but I buy this at home and loved taking it in the car. Nice touch Grand Island.

"Super Friendly Hotel"

5
28/09/2015

The service was good and the staff very friendly and accommodating. Had a family reunion there and a conference room was made available for us to get together in and visit. The free breakfast is outstanding with many hot and cold foods available. 3 stories with an elevator. Vending and ice machines only on floors 1 and 3. Nice quiet location. Large room with 2 queen beds. Very clean and nice. Lots of parking and nice landscaping.

"An average place to stay"

3
25/09/2015

We stayed here for one night on a road trip out to Colorado. The room was pretty average but we really disliked the bed pillows which were 4 small square pillows (like throw pillows) per bed rather than the typical rectangle bed pillows. There is very little insulation between floors, and since our room was on the 2nd floor, we could hear people walking and little kids running up and down the hallway up on the 3rd floor at all hours of the night. Our room also must have been right above the kitchen because at around 3am we could start to smell them cooking the bacon and pancakes for breakfast. Needless to say, when we went down to breakfast the next morning we weren't very impressed with the food because it had been cooked hours before and wasn't fresh. Overall, I probably wouldn't stay here again but it wasn't the worst hotel I've ever stayed at.

"Very nice"

4
24/09/2015

We had a room with 2 queen beds. The room was very large and the beds were comfortable. The breakfast was fine. The usual fare plus pancakes but they were a little tough. Overall a very nice place to stay.

"Very Nice"

5
23/09/2015

This was a great place to stay and we are so glad we stopped here. The hotel was very clean and beautiful. Would highly recommend this hotel if you are passing through Nebraska. Very quiet, plenty of parking and a good breakfast. What more do you want?