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Best Western Hotel Fallon Inn & Suites, Fallon

4.5/5  - basé sur 495 notations.
1035 W Williams Avenue, 89406-2633, Fallon, United States - visualizzare mappa
Best Western Fallon Inn & Suites - Esterno Il Best Western Fallon Inn & Suites è situato nel centro di Fallon. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Scopri la città di Fallon, Nevada, ideale per le vacanze in famiglia e approfitta della comodità a prezzi imbattibili di questo hotel BEST WESTERN situato in centro. Il BEST WESTERN Fallon Inn & Suites si trova a pochi minuti dalle migliori attrazioni locali, come i casinò, le zone fieristiche, i circuiti automobilistici e i laghi. Il divertimento per tutta la famiglia non manca, grazie a eventi e attrazioni locali come Grimes Point, Top Gun Raceway, Spring Wing Bird Festival e Fallon Naval Air Station Air Show (sede del celebre programma di addestramento Top Gun), tutti a pochi minuti di strada. Tutti in nostri ospiti, sia chi è in viaggio di piacere sia chi si reca per affari al Fallon Convention Center, al Fallon Naval Air Station o al Churchill Community Hospital, passeranno un soggiorno indimenticabile, grazie alle camere arredate con gusto e a servizi eccezionali, come l'accesso gratuito a Internet ad alta velocità e i televisori a schermo piatto standard da 42 pollici. Invitiamo i nostri ospiti a gustare la nostra colazione continentale gratuita, servita ogni mattina, a fare un tuffo nella nostra piscina all'aperto riscaldata stagionale e a fare attività fisica nella nostra palestra attrezzata, aperta 24 ore su 24. Se cerchi una camera pulita, comoda e il servizio clienti migliore della zona, il BEST WESTERN Fallon Inn & Suites è il posto che fa per te.

Best Western

Hotel Fallon Inn & Suites

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i vantaggi dell'hotel

  • Parcheggio gratuito
    Parcheggio gratuito
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 495 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
247
Molto buono
184
Nella media
44
Scarso
12
Pessimo
8
CONSULTARE I PARERI SU
Affari Affari
75
Business Business
55
Da solo Da solo
39
Di coppia Di coppia
70
In coppia In coppia
141
In famiglia In famiglia
191
Viaggio con amici Viaggio con amici
34
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"The Best "

5
23/11/2018

The best hotel at town, breakfast included on fare, pool for summer time, gym 24 h, auto laundry service, comfortable rooms with tv, frigo bar and air conditioner. The best of the beat a few meters from many restaurants and stores.

BWFIS, General Manager at Best Western Fallon Inn & Suites, responded to this review
We thank you for your business and wonderful Five Star review. We appreciate your kind words for our property. We hope you will come back and see us again soon. Have a blessed day We thank you again. Nimesh G.

"Clean Room"

5
21/11/2018

Clean and quiet room Great customer service! We stayed in the pet room it was very clean. Check-in and check-out was really easy. The only downside was having to drive through the narrow parking lot to get to the area we could park your truck and trailer. Over all we were very happy.

BWFIS, General Manager at Best Western Fallon Inn & Suites, responded to this review
We appreciate your kind words for our property and for our wonderful team members, as we continue to lead in the delivery of superior and unparalleled customer care at our award winning hotel. We are delighted to note that you have enjoyed our clean pet room. We are looking forward to serving you soon again. Have a blessed day. Thank you again Nimesh G.

"Clean room and good service"

3
06/11/2018

I stay at BW a lot and have found the rooms and service to be above average. The check in folks are professional and go out of their way to serve you. If you have a choice to stay at BW or another chain hotel, definitely go with BW.

"Nice other than the noise"

2
15/10/2018

Front desk staff was friendly and helpful. Pet friendly room was in good condition and clean. Breakfast was standard fair. We appreciated the access to water bottles, paper plates and plastic utensils via the meal room at all hours. The big negative was the level of noise coming from above and next to us. We had 3 young children above running around and pounding on the floor until after 10pm. Next to us the people came in after dinner and played loud music until after 2am. We got little sleep as the walls appear to be fairly thin. This was not appreciated after a long day driving and with another long drive ahead of us.

BWFIS, General Manager at Best Western Fallon Inn & Suites, responded to this review
Dear John, Thank you for your feedback regarding your recent stay at our property and your loyalty to our brand. We appreciate your kind words regarding our staff and our facility. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am so sorry to see that your stay was not up to your expectations. We wish you would have contacted our customer friendly 24/7 Front Desk Team to remedy the noise situation promptly. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Respectfully, Nimesh G.

"Sue"

5
09/10/2018

The evening desk assistant-Wyatt was probably the nicest, thoughtful and knowledgeable assistant that I have ever experienced in our travels. He was so accommodating and gave us plenty of options for our stay. Thank you Wyatt!!! Then the next morning in the breakfast room we were greeted by Maria Gourdine and she really made us feel welcome. She was cheerful and always had a smile on her face! Encouraged us to “eat more and take plenty of water for our trip”. Thank you Maria

BWFIS, General Manager at Best Western Fallon Inn & Suites, responded to this review
Sue, We thank you for your business and wonderful Five Star review. We appreciate your kind words for our amazing team members and for our property. As a leader in the delivery of superior customer care, we are happy to note that you have enjoyed our finest hospitality. We hope you will come back and see us again soon. We thank you again for your loyalty to our brand. Nimesh G.

"A nice place to rest and recharge"

4
08/10/2018

This hotel is an older one but well kept. My room was nicely decorated and comfortable. The king size bed was very comfortable. One thing I liked is there was a vanity separate from the bathroom. The hotel does accept pets but there is a deposit for any damage but it is not refundable. There was no designated area to walk our dogs. I found an area the people had used for their dogs. I doubt if anyone had cleaned up after their dog or dogs. There was feces all over. I think that the hotel should have monitored the area and clean up as needed.

BWFIS, General Manager at Best Western Fallon Inn & Suites, responded to this review
We thank you for your business and your feedback regarding your stay with us. We take all our feedback, whether good, bad or indifferent very seriously, so that we can provide you and our future guests with a higher service. We appreciate your kind words for our property. We hope to see you soon again. Have a blessed day. Nimesh G.

"Disappointed"

1
02/10/2018

We were helping our son and his wife move from the Northwest to California. This was a nice mid-way point. We did check in rather late but also warned the front desk staff. The young man was very helpful during check-in. That was the best thing about our stay. We were so tired that we flopped on the beds and fell asleep. But, in the midst of our sleep, I realized that the air conditioning was not cooling, rather heating and the room was extremely hot. With my flashlight in hand, I looked to make sure the settings were correct and they were. I was not going to wake up the other three but come to find out, later, they were not sleeping either. We all got up around 8:30 am. Imagine my surprise to discover that the basket of guest sized shampoo, soap, etc, only had two conditioner bottles in it. That's it! The lid was off of the toilet and on the floor because the toilet was not flushing correctly and needed a new chain. AND there was no shower curtain. I was all ready for my shower so we could all get to breakfast on time so I took one without the curtain and was very careful. When we notified the front desk staff it took a long time for the shower curtain arrive--closer to checkout. Whoever was the housekeeping supervisor did not check the room. Surely the air conditioner didn't break the night we arrived and there was some warning. I just found that our room was not up to Best Western standards at all. I do not complain that often about hotels but this experience was terrible plus it was my birthday.

BWFIS, General Manager at Best Western Fallon Inn & Suites, responded to this review
Dear Windy Ruth, Thank you for completing the recent feedback regarding your stay. On behalf of our entire staff we would like to apologize for not exceeding your expectations. Our team thrives to be the leader of superior customer care to each and everyone of our guests. As you can understand, we take all of the feedback given by our guests, whether it is good or bad, as a learning opportunity to prevent any rare undesirable guest experience. Regarding the A/C not working, I wish you would had contacted our customer friendly front desk (available 24x7 by dailing 0) to remedy the situation immediately. We would had been happy to rectify your experience by replacing the A/C unit or alternatively moving you to a different room. We hope you will give us another chance to provide you with a superior experience. Respectfully, Nimesh G.

"So so stay"

3
17/09/2018

Bed was comfortable - breakfast was so-so, gravy was not hot and not stirred - had clumps - eggs ok - about same as Super 8 breakfast. Room had a strong cleaning solution odor like they were trying to cover up a smoking room - not very pleasant. Not sure if I would stay here again - not feeling the value for the price I paid.

BWFIS, General Manager at Best Western Fallon Inn & Suites, responded to this review
We thank you for your business and your feedback regarding your stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Have a blessed day. Nimesh G.

"Great value"

5
30/08/2018

Had to attend a funeral and was pressed for time. Reserved my room with BW even though it wasnt the cheapest, but past experiences with them made my decision for me. The rooms are very clean and the service was exceptional.

"Pleasant Getaway"

5
29/08/2018

We came to Fallon for the Cantalope Festival and stayed here. We found the staff to be extremely helpful and friendly. Our room was clean and pleasantly decorated. Definitely would come back and stay again.

"We'll stay again"

4
27/08/2018

Stopped here for an overnight on our cross-country trip. It is an older property, but well maintained and large rooms. Good WiFi. Good breakfast. Helpful staff. Not far from the Cattleman's Steakhouse, a favorite of ours.

"College Trip - one night stay"

4
22/08/2018

We're on a road trip driving our daughter back to Gonzaga University- Go Zags!! The only reason I didn't give this hotel a 4 star rating is because our room was not renovated, as were some of the other rooms. However, for a great price, we were given a suite with separate private room for my husband and me, as well as 2 double beds in a separate large room that accommodated our daughter with her own privacy which she loved! The room was very clean, bed very comfortable, bathroom/shower great with a good “breakfast included” area with hot breakfast that was perfect for our needs. However what made our trip super enjoyable was the personnel that went above and beyond. Of particular excellent service was the dining room manager/housekeeper Maria Gaurdine who welcomed us, shared personal stories, replenished the dining room food and went above and beyond expectations! Such a good woman and loyal to Best Western. Don't let this one go- she's a gem! We came in late 10P, typical road trip, and Wyatt, the Front Night desk manager, greeted us and was the person responsible for accommodating us with the last room available for our threesome family. Thank you Wyatt for helping us with our luggage and checking that the AC worked perfectly for us. We appreciated his personal interest that we were comfortable. Finally, kudos to Megan A, the Front Desk Manager for giving us the opportunity to check out late. All in all all our stay was short and good. We unfortunately didn't have time to use gym, but were offered snacks and drinks as we left for the next leg of trip. Good experience- safe and good night sleep! Also Wyatt told us they match any internet booking price with Best Western Reward Points!!

"Fallon satisfaction"

5
21/08/2018

Spent 4 nights at Best Western in Fallon. Staff was attentive. Room decor a bit dated but room was clean, which is all that really mattered. Walking proximity to casinos. Breakfast staff was especially cheerful and helpfu

"Nice place, very friendly"

4
14/08/2018

Lots of nice things about this place. Clean, friendly, free breakfast. The beds were comfortable. The pool was a bit crowded and not open too late. The place is nice, I just wish the pool was open a bit longer.

"Make sure your A/C works before you stay...and becareful of the metal entry hotel room doors"

1
10/08/2018

We booked here and it looked nice online, so we get into Fallon, try to park in best western lot, and it's way to crowded and small, so we go inside and get our room key, and start unloading, the first issue is the metal door to our room, it's 102 outside with the sun beating down on the door, and my wife gets her arm burned! The metal had to be at least 180 degrees, how do they not get sued for this stuff?, a rubber pad on the door with a small sign would work wonders...so we get inside, I turn on the air and only hot air coming out. So we call the front deak and the girl come up and says she has to "reset it"...so she unplugs the a/c then replugs it in...the compressor works for 5 mins then dies again...we call back and tell her we need another room, ,,sorry, nope, all sold out....BUT, she can call Best Western Corperate first, get a ok from them, and get us a booking next door for the same price at Rodeway Inn...what the ???...so we call next door at Rodeway, plenty of rooms for $30 less, so much for the "same price"...so I reload the truck, demand a refund, and head next door

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
Dear Utah Day Tripper, Thank you for completing a survey regarding your recent trip to Fallon. We are sorry to see that our hotel was not up to your expectations. Please note that we are an exterior corridor property, so our facility and doors are exposed to the physical elements. We refunded you the money for the room, since it was not up to your expectations. Respectfully, Hotel Management

"Front Desk was incompetent and inadequate to handle customer service issues."

2
20/07/2018

I requested a cancellation for one night stay. Expedia requested the hotel for a refund and were refused. We were told by the front desk staff that they rejected the cancellation and we were confirmed to stay on July 18th. We arrived on time and told that they were fully booked and the cancellation went through. They had no room available to us and were ready to send our business The Rodeway Inn next door. We have logged a complaint with Best Western corporate office.

"Best place to date"

5
20/07/2018

Service was great. Every employee was friendly, clean and professional. Room was clean and nice. A/C was a little noisy, but the room was very clean. The Breakfast bar was the BEST I've ever seen. Coffee was good and hot.

"Very comfortable."

5
20/07/2018

When I reserved this room on line I got a great price because it was a nonrefundable reservation (no cancellations or changes) however after I had confirmed the reservation, I realized I had made it for the wrong day, I thought I had just wasted my money but I called the hotel anyway and was pleasantly surprised because the clerk was very nice, it was no problem, he changed my reservation to the correct date. When we checked in we were greeted warmly, the clerk even helped us find a nearby church that we could attend. The room was clean and specious, the A/C had also been turned on so the room was already cool, that was much appreciated. Thank you for a pleasant stay.

"Good Value for an overnight stay in Fallon"

4
19/07/2018

We were on our way home from Utah to California and decided to take Highway 50. After a long drive through the desert we stopped in Fallon and chose to stay at the Best Western Fallon Inn. The hotel was in a good location, clean rooms and the staff (Wyatt) was amazingly friendly and efficient! The only issue was that the air conditioner was not very efficient but it eventually cooled off the room. Would stay here again in ever in Fallon.

"Quick stop."

4
19/07/2018

Spent the day at San Mountain with our son and friends. Hadn't been there for 20 years. At 87 we weren't up for "camping" and booked a room at Fallon Best Western. They've been there for years and we've stayed there "a long time ago". Still a nice quiet, clean spot for a good nights rest. Only one negative....our bathroom had a handicapped shower and the water ran all over the floor. And....that tile floor was slippery as ice. Of course we had towels all over to sop up the water, but had to be careful on the tile. Delicious cookies in the office and very personable people behind the desk. We'll stay again.

"Nice stay at the Fallon Best Western"

4
19/07/2018

We've stayed overnight here before and the rooms are always comfy, clean and well equipped. Very nice breakfast in the mornings with hot and cold selections. I think our only just slightly negative comment is that they always seem to be understaffed. There has never been anyone at the registration either for arrival or check out. There is a small sign saying to push the button for assistance and someone usually arrives in a reasonable time. It just seems a little odd, especially during prime check in and check out times. We will definitely continue to stay here.

"Renovated Rooms and welcoming front desk "

5
11/06/2018

We have stayed at this hotel few times now . The service is amazing and it's always good to be recognized by name . The rooms , lobby, and breakfast rooms were clean . I like the renovated rooms . We got a room on the second floor above the breakfast room which was perfect in the morning . Parking was easy and the breakfast was pretty decent .

"Fallon fails"

1
08/06/2018

Long day of driving....thank goodness we called ahead and reserved a room at the Best Western in Fallon! Well, after checking in and grabbing our suitcases from the car, we opened the door to our room only to find that it had not been cleaned...the beds were a slept in mess, trash had not been emptied, and leftover food still on the counter! This was 8:30 pm! When we told the desk clerk, she called the manager who told her to refund our room, when asked if the room could be cleaned she told us there was no one available to clean the room for us since she was there alone. (Alone? Really?) And, there were no other rooms available so we would need to go someplace else! No offer to make it right. We had to ask her to call another motel for us! And told us the cost was the same and when we got to the comfort inn the room was $25.00 more... Over all property was not what you would think of when you book a Best Western. Epic fail.??

BestWesternHotels, Corporate at Best Western Fallon Inn & Suites, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Weekend trip"

4
24/05/2018

Hotel staff was excellent- very friendly. Hotel was clean, mini suite spacious. Breakfast was adequate- make your own waffles, cold cereal, eggs, potatoes, biscuits and gravy along with muffins, bagels, etc. The only issue was the person in room on second floor above us sounded as if they were doing jumping jacks at 7am. Would stay again just would ask for room on second floor. We stayed 3 nights and only had the noise issue the last morning of our stay.

"Fun Two Night Stay"

5
12/05/2018

Check-in was fast and friendly. We explored Fallon for 45 minutes while the spa tube in our room was being deep cleaned. They gave us the room two hours before the 3PM check-in time. Enjoyed the hot breakfast and fresh fruit (apples, bananas, navel oranges). The experience was like home away from home. We left relaxed, and refreshed for our 6 hour drive home.

"Amazing Staff!"

4
01/05/2018

I stayed in room 227. This is an older hotel which is being updated. The cleanliness and helpful staff were amazing. The hotel is situated in a great location, walking distance to many restaurants and casinos. The breakfast is your typical fare and is well stocked. The breakfast room is available to hotel guests 24 /7 for bottled water, snacks and a place to meet. Honorable mention for the staff goes to Megan and Rosa. Megan worked the front desk and answered many questions and went above and beyond to make my stay enjoyable. Rosa is a member of the housekeeping staff and did a professional job keeping my room in top shape. Should I return to Fallon, I would stay here again.

"On way to Las Vegas, nice stop over"

4
29/04/2018

Super helpful. Great breakfast. Everyone was very nice. Water bottles for the road. Lots of restaurant recommendations. Second time we've stayed here and was pleased both times. Sink is outside bathroom which makes it so much easy to get ready in the morning.

"Excellent stay! Impressive staff comfort & breakfast "

5
25/04/2018

First impression certainly sets the mood....The receptionist,Valerie,exceeded the standard friendliness and making customers welcome! She gets the golden star for immediately greeting me; making me feel welcome as soon as I entered.Throughout our stay, anytime you see her interact with each guests,she had a smile on her face and went out of her way to connect with each person.Every hotel needs a Valerie! This certainly made an impression on our stay as she very well compliments this hotel so nicely. Our room was clean and bed was comfortable. Mindful of all the little comforts that make your stay easier like microwave,frig, coffee maker, hair dryer etc. The breakfast was beyond muffins and croissants! To my surprise, actually served a tasty and generous variety of items including eggs waffles, biscuits and potatoes. You will not be disappointed staying here. The value for what you get exceeds your expectations!

"Amazing place to stay"

5
25/04/2018

I was here for 1 year from April 2017 to April 2018 as I am a federal contractor. This hotel had amazing employees and management who went out of their way to make me comfortable and treated me like family. The rooms were clean and comfortable, breakfast was excellent and the outside pool was great. I would definitely stay here again.

"Enjoyed our Fallon experience"

4
21/04/2018

Our stay here turned out fine. We appreciated the large, comfortable, clean, updated, well-appointed rooms. The front desk staff was very friendly and accommodating. He actually phoned our room to make sure we had everything we needed, a very nice touch. Fresh, warm cookies greeted us upon arrival. The breakfast buffet was clean and well-stocked. The wi-fi worked quickly and our room was quiet because it was well off the street. They had not yet opened the outdoor pool for the season, but it looked clean and well-situated. I'd definitely stay here again.

"Nice visit along Highway 50"

4
14/04/2018

I recently did the highway 50 drive across Nevada and my travels took me to Fallon. The Best Western is located in the heart of Fallon near restaurants and a few small casinos. Check in was fast and friendly. In fact, the service I received at the hotel was really good. We got there late and I think the only available room with a king-sized bed was the handicap room. It was fine and actually fairly spacious. The TV was good and the temperature of the room was easily controlled. The room was a little dated but otherwise in good shape and clean. My complaint about the room was that while taking a shower a good deal of the water came out into the bathroom area. You can see other guests have struggled with the ordeal as well because of the water damage to the door and floor moldings. Management was aware of the problem though. All the rooms have outdoor entrances so occasionally you'll hear someone dragging in their luggage at night. That being said though, I wasn't disturbed at all other than that. My wife felt the bed was hard but I didn't mind it at all and actually slept well. The hidden gem here is the free breakfast. They have it stocked really well with a variety of food: eggs, potatoes, waffles, fruit, yogurt -- typical continental breakfast stuff. Coffee needed an upgrade, but other than that it was really good. If my travels take me to Fallon again, I'd definitely stop by. I would recommend it for those looking a place to stay while visiting the area.

"Best I've found in Fallon"

5
07/04/2018

I spent the night after a long drive on Easter. My room wasn't quite ready when I arrived; however, the staff were so helpful I can only appreciate their efforts. My room was clean and comfortable. One of the housekeeping staff, despite having her arms full, helped me access the vending area when my card didn't seem to open the door. The breakfast lady and the breakfast were also great. I will stay here again.

"Great hotel in Fallon, NV"

4
31/03/2018

The hotel was clean, comfortable and the staff was friendly and helpful. They are in the process of updating the rooms. The staff was very friendly and helpful. We would stay here again if were coming to Fallen again.

"Great value...5 stars for the extras!"

5
08/03/2018

For overnight stay, we had a king room with windows that open. Coffee, tea, bottled water provided. Parking lot was crowded but adequate. Helpful clerk provided list of restaurant with directions at check-in so we were able to walk to a close-by restaurant. Overall great stay with excellent service and amenities.

"Unexpected for a BW"

5
04/03/2018

Hands down the nicest BW I've ever stayed at. Clean, updated rooms with all amenities (incl a refrigerator) and nice linens. My previous stays at BW properties may have lowered my expectations, but I'm impressed. What a great value. The customer service at the front desk was over the top good. I actually wrote down his name to ensure I was able to call him out in this review. Thank you, Wyatt!

"Great Room"

5
01/03/2018

We stayed her for three nights. Had their King Suite. Strange configuration but wonderful beds, nice and quiet. Would stay again if passing through this way. Nice little breakfast, but no breakfast meats (sausage or bacon), which I found strange. Great staff.

"Looking over the city"

5
22/02/2018

Been here now three days. Awesome staff so happy. It's cute really. Our suite was amazing large two king beds handicapped room. It's nice. Big bathroom too Breakfast is terrific. Great omelettes too. Great coffee. Central location to town. Very comfortable room. Nice beds clean rooms. We will stay here again if we get the chance. It's snowing tonight. I love it She romantic.

"Nice place to lay over"

4
04/02/2018

Great service, clean rooms; however, we would have preferred a firmer bed. Check in and checkout was a breeze, the staff could not have been nicer, great location with easy parking and ingress and egress.

"Cozy digs, pretty close to Maine St."

5
23/01/2018

My husband and I stopped in Fallon after a long day's drive up from Twentynine Palms, CA. I usually stay at Best Westerns because they are reliable properties and this one was no exception. When I checked in, the receptionist was very friendly and VERY thorough, pointing out all the amenities offered at the hotel and their locations in the building. We had a room with a king bed that was large enough to accommodate a small sofa and seating area. The room was very clean. The sink was not located in the bathroom, which was small. Instead, the sink was in the main room, near the closet area. It was a small issue, though, and I still give the property five stars for cleanliness and convenience. It was a few blocks to Maine Street, where there are many restaurants and a few casinos. It was a little too long to walk there in the dead of winter, but it would be entirely doable in spring, summer, and fall. The hotel was PACKED when we were there, but there was minimal noise from other rooms. We slept well on the comfortable bed. We did not have the complimentary breakfast, but they do have one. It was a solid property; recommended if you're road-weary and happen to be traveling through Fallon. Check ahead, though, to see if there's availability. It seemed to be pretty popular.

"friendly, convenient, allows pets"

5
06/01/2018

We recently stayed here for a night on a drive between Utah and the West Coast. We've avoided spending nights in Fallon in the past due to challenges finding clean, pet-friendly rooms. The room here was great, staff were helpful in suggesting nearby park to walk dog, and staff were also very friendly, professional and thorough. We'd recommend this Best Western to others!

"On the road again......"

4
05/01/2018

On my way south, a great place to stop on the way. It is a quiet place. Food options in Fallon are average at best. I really liked the staff and them being willing to help. I wish the Breakfast options were better!!

"Trip to Fallon"

5
19/12/2017

A very pleasant stay because of the wonderful front desk service and cozy room. Breakfast was one of the best we have experienced in a long time. Best variety and cleanest! So we will look for a reason to return to this oasis in the desert.

"Friendly staff"

5
19/12/2017

Great location in a small Nevada town and staff went above what was necessary to make stay a pleasure. Lots of close by places to eat and enjoy yourself. No need to drive although town is very easy to get around.

"Decent night's sleep at older property"

4
29/11/2017

Stayed here while driving from SF to the mountains. Property is on the main drag in town. Gas stations and restaurants all close by. Front desk was excellent. Reported the smell of cigarette smoke in room and he made a note so I didn't get wrongly accused of smoking. Rooms large and comfortable but dated. Breakfast better than average for a mid-range property, so I left well prepared for the long drive to Utah. If you're looking for a Four Seasons Beverly Hills type experience you won't find it here. You will find an honest property where the staff try hard to make you feel welcome.

"Cleanest room in Fallon"

4
27/11/2017

After cancelling reservations at other hotels in town due to cleanliness and cigarette issues this was the cream of the crop. The rooms are very clean and the breakfast solid for a continental style hotel meal. The big bonus is how friendly and professional the staff was. They made us feel like we were the only guests. This was a last minute switch from a very unclean hotel next door to it and they helped out in so many ways. I would stay here everytime I am in Fallon

"A model of what a motel should be"

5
26/11/2017

This place is great and wish all motels in the USA could be just like this one. Super friendly staff, clean modern rooms, no smoking rooms and a good breakfast. I would come back for sure. The only negative we saw was the pool is on the main street and didn't look like it would be comfortable, although we were here in late November and the pool wasn't open

"Kudos For The Very Friendly Staff "

4
24/11/2017

We had a two king bed suite that we stayed in over Thanksgiving. The hotel is quiet, nonsmoking, and has a very nice free breakfast. WiFi is also free. Beds are a bit firm but not uncomfortable. What struck me the most, however, is how friendly and helpful the staff are. The night clerk during check-in, the breakfast attendant, and office staff when asking for a please do not disturb sign at the office, everyone was super friendly. Left us with a smile.

"Highly recommended"

5
22/11/2017

Our stay at the BW Fallon Inn was very enjoyable. The Staff are exceptional and makes guests feel very welcomed. The rooms are large and well cared for. Breakfast is the normal for this class of motel. However the staff puts this motel in a class by itself.

"Great place to stay"

5
22/11/2017

We got here late at night and we're very pleased with our stay! Clean, and a great value, lots of breakfast options! Gluten-free bread and almond milk available upon request, Big win with the food allergies we have

"Best Western Fallon, Nevada"

5
09/11/2017

Excellent quality room and service, would stay here again no problem, was really a place to stay while visiting the Naval Air station nearby, but was very happy with service and cost of staying here. Beds were comfy, décor was the norm for American hotels/motels but was in good condition and very clean. The shower facilities were excellent and clean with plenty of towels. The internet was ok, slow at busy times but generally better than most we had stayed at during our 2 week visit to America.

"great place to kick your feet up"

5
03/11/2017

Best hotel in fallon hands down, staff is always helpful and place is always clean. they keep up the rooms with nice pillows and great service. the beds are fantastic, coffee in the morning is great and please don't forget to grab a few cookies in the front office.

"WOW!!"

5
01/11/2017

It has been 20 years since I have stayed at a BW, and I'm not sure if all Best Westerns have upgraded to this level, but this is by far the nicest and professional hotel I have ever stayed at!!! This will be my primary hotel choice every time I come to this location!!

"Fallon, Nevada BW"

5
26/10/2017

The hotel is very clean, neat, and well appointed. The staff is courteous, knowledgeable about the hotel and area, and helpful. I was towing a trailer and they advised me about parking in the area, as well as pointing out good places to eat. I would stay here again!

"Would not recommend"

1
23/10/2017

The noise was terrible, room was not kept clean at least 2 days of stay, 85 year old father room was not kept clean at least 1day. Large amount of money was taken from room safe. Manager promised reimbursement only received a 1 night credit. No where near the amount that was taken.

"Great stay in October"

5
21/10/2017

Group of 6 of us stayed here, a few together a few solo. I had my own room, a 2 queen bed setup. A/C was quiet and you could set the fan to run constantly if desired (yes, need the white noise to sleep). Kept the room nice and cold. Numerous towels, shampoos, conditioners, etc. were supplied. Plenty of coffee and such (not a drinker). Other amenities you'd expect from a BW. At reservation I always make a unique request -- a test. Put a picture of Olivia Wilde in the room. Something that rarely happens, or is even acknowledged. Done. A small picture, but nonetheless it was there, as the gentleman promised at check-in. Check-in was a breeze, with helpful, friendly staff. Documents presented in an envelope with wifi info, welcome letter, and info on places to eat in town. Very helpful. Breakfast was standard fare. Waffles, toast, bagles, scrambled eggs, potato nuggets, biscuits, gravy, cereals, etc. They also had yogurts, string cheese, granola bars, OJ, Apple juice, and 2 flavored waters on tap. And hot cereals, too. Missing sausages and bacon, but that seems to be the trend these days. They also had individually wrapped mini-danishes. Not bad. Breakfast room is key card accessible so if you get the munchies and want some cereal or yogurt or cheese, etc. you can get to it. Just not the eggs and such, obviously. Room was quiet. Wifi was flawless and fast - probably the best I've ever had at a hotel anywhere!Probably the "best" Best Western we have ever stayed in. Friendly, helpful staff. Linens, rooms, and bathrooms all clean and comfortable. It's doubtful I'll be in Fallon any time soon again, but if so, I would absolutely stay here again.

"Best Hotel In Area"

5
15/10/2017

You can always trust Best Western Hotels. Most BW hotels are pet-friendly, clean and provide snacks and drinks. They have a variety of rooms to fit most travelers preferable nonsmokers. The bed was very comfortable.

"Comfortable bed and friendly staff"

4
12/10/2017

We had a nice 2 bedroom room with two queens size beds and one king size bed. The room was nice, beds were awesome. Everything was clean. Breakfast was ok, but not special. The staff was real friendly!

"Best Best Western"

5
12/10/2017

Best Westerns have really upped their ante. We arrived on a Wednesday and every Wednesday evening they have a complimentary catered dinner for all the guests. Great idea and delicious food. Great location and stop over on our way to Ely, Nevada

"Awesome service"

5
10/10/2017

The front desk staff were friendly and helpful. The continental breakfast tasted great. The person running the breakfast was friendly and made sure you were satisfied. Room clean, comfortable bed, quiet.

"Loved this Best Western"

5
10/10/2017

Cookies at check in, very comfortable rooms, free breakfast. May be on a busy street, but rooms far back enough where you don't hear any traffic. Great value. Would definitely stay here again. Staff extremely friendly and courteous.

"Great motel in Fallon, Nevada "

5
09/10/2017

My husband & I stayed here on a trip from Southern Nevada to Washington. Easy check in, very clean, able to park directly in front of the room, lots of outlets for charging phones, etc. I got exactly the type of room I asked for. Will definitely stay here again!

"every bit as good as last time!"

4
04/10/2017

I was here three months ago. having taken a second look at the hotel, I can confirm it is as good as I thought last time. once again the front desk people were REALLY nice and helpful, definitely a cut above the usual. my room was spotlessly clean, had all the desirable stuff such as good WiFi, giant screen TV, mini-fridge, microwave, hairdryer, iron/board, coffeemaker etc. the bed was super-comfy and the linen was like new. the bathroom was clean as a whistle with nice linen. the furniture was nicer than even the usual Best Western, such as the overstuffed wing chair which I would be proud to have in my home, and all the matching faux marble lamps. a little pricey for a boondocks town such a Fallon, but worth it. I'll be back!!!

"Excellent rooms and breakfast! Best hotel in town!"

5
04/10/2017

I arrived late during my first night and was greeted by young man who provided an excellent service. The rooms were great and breakfast was awesome. I will definitely stay at this hotel again when I am visiting Fallon in the future.

"One of the best!"

5
03/10/2017

I do read a lot of TripAdvisor reviews before I stay in hotels, so I was pleasantly surprised when this hotel lived up to and exceeded its billing. Check in was ready and waiting for us, and it was quick and easy. Keep in mind this is not a new hotel, but everything has been brought up to the best standards. Nice room, well appointed, and very clean. Right alongside the highway but no traffic or any other noise comes into the room. Bed and pillows very comfortable. In room safe. Great night's sleep. Express checkout. Nice variety at breakfast - pretty standard assortment. A really pleasant experience, particularly after a not so great experience in a BW in Lake Tahoe the night before. Going through Fallon - stay here!

"Very nice stay at Best Western"

5
29/09/2017

My wife and I stayed here for 2 nights while on vacation. Hotel was very clean and comfortable. Breakfast was very good with quite a few options. Staff was very polite and helpful. Would definitely stay here again.

"Best Best Western ever"

5
20/09/2017

This is the best Best Western I've ever been. The Hotel crew engages to be best in all aspects. They are friendly they honestly care about every customer and the hotel has everything needed. Many Hotels/Motels should go and learn from that team.

"Expected Quality"

4
19/09/2017

Check-In was quick and easy. Rooms were clean and well appointed with comfortable beds. Used the pool to cool down after a long and hot day on the bikes. Several eateries within walking distance. Breakfast was standard fare for this type of hotel chain. Jenny (spelling?) at breakfast service was very helpful and friendly. Check-Out was quick and uneventful. Overall a positive experience at this location. Would return if ever in the area again.

"trip to arizona"

5
16/09/2017

The hotel was clean and smelled very good. The staff was very helpful for things to do and places to eat. I had my Grand-Daughter with us and she had a wonderful time in the pool and lounging by the pool. The room was spacious. Had a good time in Fallon.

"Too much smoking in area"

3
06/09/2017

The staff was nice, tried to be accommodating but the smoking was beyond their control. We walked into a reccommend restaurant but the smell of smokers was so bad we immediatly left. We did find another reasonable place to eat a few doors down.

"Excellent Place to Stay"

5
26/08/2017

The staff here went out of their way to make our stay comfortable and be sure we had everything we needed. The room was large and clean, and the beds were comfortable. We only stayed one night as we were passing through but it was a great experience.

"Professional staff"

4
23/08/2017

All staffs were professional and nice. Facilities were little bit old but well-tended. Breakfast was OK. Only disappointed point was that I could not use cellphone because there is no antenna even though in downtown..

"Third Stay"

5
22/08/2017

We returned for the third time and were just as satisfied as previous stays. Quiet, clean, convenient. Comfortable beds. Ample parking. Friendly staff. Love that the breakfast room opens at 5:30 a.m. for breakfast and is available to guests 24 hours for little conveniences. We will continue to choose Best Western for our trips to Fallon.

"Probably the Best Best Western I've Ever Stayed At"

5
21/08/2017

This really is an exceptional hotel. I feel bad that I didn't write a review twelve months before, on my first visit. Returning this year, the staff were superb from the moment I arrived. I've dealt with three of them in person, over my two visits, and they've all be wonderful. Most 5 Star "Luxury" Hotels don't have people this good (I'd just come from two nights at one of those in Vegas). Not much more to say; the rooms are always spotless and well-turned; the wi-fi works like a dream. Truly a great hotel. P.S On both visits I was driving an R.V. and the staff could not have been more practical or helpful. Unless The Peninsula opens a branch in Fallon I can't believe you will find anywhere better for hundreds of miles (including, and especially, compared to Reno). P.S no idea what some other reviewers are whining about. None of the issues they mentioned have appeared in either of my two random visits a year apart. Some people just like to moan.

"Very Disappointed"

2
11/08/2017

We were supposed to stay two nights, but after arriving and the issues experienced, cancelled within a half-hour of arrival. Room #108: 1). No Kleenex, not even an empty box 2). No Laundry Bag 3). One coffee cup 4). Dust on top of the shelf where coffee maker was 5). Somehow a container of red juice or fruit punch spilled inside the refrigerator On the plus side, the fitness room was well stocked with modern equipment and in top condition. It's time for Best Western Corporation to remove it's brand name from the old style one and two story motor courts, especially if they want to keep up with their competitors.

"A Good Choice in Fallon"

4
08/08/2017

Small town, typical Best Western, clean, quiet and comfortable. Good staff. Only small compaint is aircon was a little noisy (regular thing in older Best Westerns). Pool right next to main road but they had to put it somewhere. Breakfast good. Don't know how many hotels they have in Fallon, but for a typical Best Western experience nothing wrong with it.

"Dark and dirty room, tripled charged my credit card"

2
05/08/2017

I was traveling with a small dog and a cat, so I got their only available "pet friendly" room. It was a dark and dirty looking room. The sheets were clean and so was the bathroom but the overall feel of the place was dingy. The carpet was stained and there were obvious recent accidents from past pets. The refrigerator smelled like dead fish, bad enough it was unusable.There was something smeared on both the table and couch, I don't know what it was but it looked like snot. They did have pet disposal bags but no safe place to walk a dog, especially at night. Additionally, they put a hold on my credit card 3 times. So basically they tied up $496 of my credit for close to a week. The desk staff were very pleasant and didn't understand how that happened but were unable to fix it. They said it should just drop off, eventually it did several days later. It is quite inconvenient to be traveling across country and have that big a chunk of credit held for so long. I haven't stayed at a Best Western in awhile, I am not a fan of their pet policies and fees so probably won't being staying with this chain again if I can help it.

BWFIS, General Manager at Best Western Fallon Inn & Suites, responded to this review
Dear Coast2CoastSolo, Thank you for your feedback regarding your recent stay with us. Based on your feedback, I would like to apologize for not meeting your expectations. We strive to be the leader in delivery of superior customer care to each and everyone of our guests. As you can understand, we take all of the feedback given by our guests, whether it is good or bad, as a learning opportunity so that we can implement revised Best Practices to prevent any rare undesirable guest experience. We understand how important it is to our guests to come to a clean and comfortable room. As a result we have implemented numerous cleaning and preventative maintenance procedures to ensure our rooms are as clean as the sheets and bathroom. I apologize since you did not think the pet area was safe to walk your dog. We are located right next to Nevada Highway Patrol Office and our staff performs periodic property walks throughout the facility. We are also located within two blocks of a dog friendly park. In terms of the credit card charges, your card was only pre-authorized on the day of arrival and charged only once, no holds were placed. Every bank has a different procedure for releasing the pre-authorization holds. Unfortunately, some banks do take longer to release these holds. Please contact us at 775-423-6005, with any questions or concerns you may have or if you would like to discuss this in further detail. Thank you Have a Blessed Day Nimesh G. General Manager

"Would stay again"

4
27/07/2017

I would stay again. Clean, convenient and helpful staff. The hotel could use some updating, but was clean. I would also like to suggest more people during the 5-6 pm hour of the day. Wyatt greeted my coworker and I at check in but he was trying to check people in and answer phones. It took about 20 minutes to check in.

"Excellent service"

5
26/07/2017

On a week long motorcycle road trip, this Best Western provided a comfortable nights sleep. The staff was friendly and helpful. The room was clean and well equipped. The breakfast was satisfying, with many options (hot and cold). Check-in/check-out was quick and easy. Plenty of secure parking available. Definitely a nice place to stay.

"Our stay"

3
25/07/2017

We have stayed in Fallon for last 3 years. We bring large family with us. We need a good night's sleep. But wake up with backaches and neck pain from lumpy bed and pillows. Everything else is perfect but a good night sleep is essential when travelING. This was the first year there with is problem. The first two years had good beds.

"A great midway stop at Fallon Neveda"

4
22/07/2017

An excellent value for a three star motel. Staff is well trained and helpful in suggesting places to dine in Fallon. The early morning breakfast start is handy for people who want to get on the road early. 5:30 Am is a nice start for breakfast

"Very good value"

4
20/07/2017

Nothing special, just a good, clean, quiet room with a comfortable bed. Staff was very helpful in finding parking for my rv with trailer and in recommending restaurants. Good location and easy ingress and egress.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
We thank you for your business and the feedback. We are delighted to note that you enjoyed our clean quiet room with comfortable bed. We appreciate your kind words for our amazing staff. We hope to serve you soon again. Thank you

"A great place to spend the night"

5
19/07/2017

A cut above. Well cared for property by exceptional staff. EVeryone seems happy to be working here. Rooms are nice. Breakfast served with a smile. Worth every penny and then some. I am very impressed!!

"Good overnight stop"

3
17/07/2017

The check in experience was great. Envelope ready with keys, wi if password & a restaurant listing. The room is nice, 2 queen beds, with a sitting area in the second room suite. Cookies available at check in. Breakfast is served from 5:30-9:30 and paper plates and utensils are available 24 hours/day. The breakfast room also has water, tea & coffee at all times. Very convenient location. Would stay again.

"Enjoyable stay"

4
10/07/2017

After a long drive from Las Vegas and numerous stops we were ready to relax. Upon arrival we were met with a very professional, friendly and helpful check in staff person. Who explained everything about the process. Where the amenities were. And of course I grabbed a couple cookies which were delicious. They gave us a list of the eating places in town and their ratings from their staff. The room was clean and ready for us. The refrigerator was already nice and cold to put our drinks in. The breakfast the next morning was well stocked and helpful staff. So, we took advantage of that. Check out staff was quick and efficient. Good place to stay.

"Their breakfast sucks"

4
07/07/2017

Our room was nice. The hotel was clean as well. Their breakfast left me hungry as the food offered was hardly edible. There was not much healthy offered. Whole wheat bread and peanut butter would be nice

"Great Place to Stay"

5
03/07/2017

My experience was positive with a great room, comfortable bed and a full bathroom. There was a good breakfast to start the day. I would definitely recommend this place to stay. The staff was friendly and helpful.

"An oasis in the desert"

4
01/07/2017

Driving through Nevada on a very hot late-June day, this hotel was a welcome sight as we got off the road. After resting for awhile in our comfortable, cool, clean room, we walked down to street just a couple of blocks to a local restaurant with very good food. There were several other choices of places to eat that were within walking distance which might have been equally good.

"Pretty nice for Fallon in the boondocks!"

4
29/06/2017

front desk reception was very nice. my room was very good. it had all the amenities, wide-screen flat-screen TV, fridge, microwave, hair dryer, coffee maker, work desk etc. nice bathroom. bathroom and bedroom both VERY clean. real comfy bed. good WiFi. exactly what i wanted and exactly why i book Best Western, they are reliably good like this. a little pricey for boondocks Fallon but it is summer travel time and prices go up....I would definitely stay here next time I am in Fallon, which may be in the boondocks but is a nice, friendly town.

"Best experience!"

5
27/06/2017

wonderful staff, clean rooms, great experience! What you read in other comments is true. We've be on the road for 3 weeks and this was the best experience of any chain... even the highert priced options.

"we love this hotel"

5
25/06/2017

we stay at this hotel , every six months going to las vegas to visit my parents & returning back home. The staff go out of there way for you & very friendly staff always, the free hot breakfast is great in the morning.I recommend this hotel if passing thru fallon nv.

"Exceptional BW"

5
12/06/2017

Probably the "best" Best Western we have ever stayed in. Helpful staff, fast internet, clean, comfortable beds, quiet. We couldn't have been happier. We visited Lattin Farms and bought some of their fresh produce, eggs, and their pasta sauce and salsa. Next time we travel this way we'll be staying @

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
We thank you for your business and the FIVE STAR review. We appreciate your kind words and glad to know that you visited Lattin Farms and enjoyed our exceptional finest hospitality. Thank you again

"Best stay in Fallon, NV"

5
11/06/2017

Great hotel stay. Room was pleasant and quiet. Everything was super clean and the air conditioner worked great. Good variety at breakfast and there was something for everyone. We'd definitely stay here again.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
Lisa, We thank you for your business and the incredible FIVE STAR review. We are happy to note that you have enjoyed our breakfast and super clean facility. We hope to serve you soon again Thank you

"Oasis in the Desert"

5
09/06/2017

Great facility with friendly, helpful staff. Was pleased that healthy breakfast items were offered, in addition to the usual spread. Free water bottles were also a nice perk. Conveniently located to restaurants and casinos, right on the main road. We stayed in a suite, very roomy, with a private bedroom. If you are traveling with a large group, or need privacy, the suite is perfect.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
Curtis, We thank you for your business and the wonderful FIVE STAR review. We appreciate your kind words and yes indeed, we are " Oasis in the Desert" ! We are delighted to know that you have enjoyed our breakfast and the free bottled water is especially helpful after a long tiring drive in the desert. Thank you

"GREAT BEDS!!!"

4
31/05/2017

The manager, Wyatt, was extremely helpful. Our room was clean and the bed was wonderful. Room temperature was great. We had everything we needed. The Best Western breakfast is the one area for all their hotels that needs to be modified. Most of it is sugary and high carb. When they do serve eggs/meat it is really horrible. It's almost become a deal-breaker for us. We don't eat sugar/grains so if they even served boiled eggs it would give us something healthy and nutritious to eat before we begin traveling. It's disappointing.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
Hi Linda, We thank you for your business and heartfelt kind words for our guest service agent, Wyatt. We appreciate your loyalty to our brand and being a valuable Best Western Rewards Member. We are glad to know that you had everything you needed and you have enjoyed luxurious pillow top mattress in the nice clean room. On behalf of our entire team, I would like to sincerely apologize for not exceeding your expectations in the breakfast area. We understand it is disappointing to miss out on something you look forward to and your satisfaction is very important to us. We strive to lead in the delivery of superior customer care. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We all like to eat clean and hence we do carry a wide variety of healthy and nutritious items in our hot scrumptious breakfast offering a wide range of choices to balance protein, carbohydrates and fats in the breakfast menu, also catering to lactose and/or gluten intolerant guests. Kindly note yesterday ( June 1, 2017) around 9:05 am (your time), I made two outbound bound phone calls to both your phone numbers and left voice mail messages on both numbers requesting you to call me back on my cell phone, in order to make it right and to remedy this experience. Please feel free to reach out to me directly ( on my cell phone ) if you have any questions or comments or if there is anything we can do to help remedy your experience. We graciously embrace yours comments and thank you for all your time.

"Longtime Customer"

5
30/05/2017

I been staying at Best Western Fallon Inn & Suites for the past four years. I have seen it transform into a modern day hotel with such improvements as a larger breakfast area serving a wide range of items, property exterior, remodeled pool and a small gym. The staff is extremely professional and courteous and willing to help make your stay better. Rooms are kept clean and have daily housekeeping. Each room has a refrigerator and a microwave. Best Western Fallon Inn & Suites is my go-to hotel.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
We thank you for being a " Longtime Customer " and thank you for the FIVE STAR review and for the kind words for our amazing hospitality team. We appreciate your attention to details and your detailed feedback truly helps us to continue to lead in the delivery of superior customer care. Your confidence as a long time customer affirms to our motto of providing the finest hospitality and the best value proposition in the Fallon area. Again we thank you for making us your go-to hotel, that is as your home away from home ! Looking forward to serving you soon again

"Return visit"

5
28/05/2017

We had stayed here two years ago when we went to a high school graduation and were very pleased with the room. They were in the middle of a remodel and they saw to it we had a newly removed room. We returned this year because of the room and great service.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
Thanks James for the "return visit". We appreciate the FIVE STAR review and your attention to the details. We are glad to know that you have enjoyed our facility and the great service. We are looking forward to your next visit soon !

"Retired"

5
24/05/2017

Rates were reasonable, membership card was honored, breakfast provided. Good, clean room. New manager and first day employee went out of their way to make sure we were satisfied. They were also helpful wth recommendation for activities while we were in town.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
Hi Vern, We thank you for your business and the FIVE STAR review. Yes you are correct, our rates are reasonable while we continue to lead in the delivery of superior customer care. We are delighted to note that enjoyed the good clean room with our wide variety scrumptious breakfast. We are looking forward to serving you soon. Have a great day !

"Great night's stop"

5
23/05/2017

After a bad experience at the last BW we stopped at, this one was the exact opposite. From the time we arrived to our departure the staff at Fallon in reception, breakfast room and in housekeeper exuded professionalism. The room was excellent and there was plenty of choice at breakfast. Probably one of the best Best Western's we have ever been to. If in Fallon stop here!

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
Thanks Alan for the FIVE STAR review and for trying us out after having a bad experience at another hotel. We appreciate your feedback detailing our exuberant "exuded professionalism" and for recommending our hotel in your review. That means a lot to our gracious hospitality team. We continue to lead in the delivery of superior customer care and yes we provide "plenty of choice at breakfast" Thank you again for the wonderful review and we hope to see you soon again !

"good motel"

5
20/05/2017

Very caring staff, they will go out of their way to make sure your stay is the best it can be. Very clean, inside & out. Breakfast is as good as any I have seen, & is always open on time & staff in breakfast room is also very caring. Price is good

"Nice room"

4
17/05/2017

Our room was well appointed, clean, nicely decorated and quiet. The front desk staff was very helpful in recommending a restaurant for dinner. The hotel was easy to find right on the main highway. I would stay here again. I took a walk around the neighborhood and felt very safe.

"Quiet, clean place to rest"

5
17/05/2017

Room was clean, quiet and looked like it was recently updated. Lobby very nice and well lit. Front desk personnel very friendly. Breakfast was adequate and not bad for the room price. There are several restaurants nearby as well as a gas station and Walgreen's.

"Old but nice clean motel"

4
15/05/2017

The building is older but don't let that fool you. The room was clean, updated, and a comfortable bed. The complimentary breakfast was real good. There was lots of food to choose from. The Staff was friendly and courteous. The front clerk gave us some time to get settled and then called the room to ask if we needed anything and if everything was ok. Good place to stay in Fallon, Nevada.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
We thank you for your business and for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please note we just completed upgrading our lobby, breakfast area, exercise facility, vending area, business center area and some rooms. Further our cycles of renovation far exceed the industry standards, enabling us to continue to lead in the delivery of superior customer care. Delivery of the finest hospitality is the hallmark of our service and we are delighted to know that enjoyed your stay. We hope you will come back and see us again soon. Thank you

"great stop dairy free breakfast option"

5
14/05/2017

We stopped in Fallon after a long drive from southern NV. We were happy to find a Best Western here. The rooms were clean and off of the highway. The front desk was able to give us restaurant options for Dinner. Happy to see a dairy alternative at breakfast. The breakfast room is open all day and night with fresh bottled water, cold juice and coffee.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
We thank you for your business and thank you for the FIVE STAR review. We are delighted to note that you have enjoyed your stay. Yes, providing various healthy alternatives to all our guests is of paramount importance to us, since this enables our guests to get a nice breakfast just as being at their home away from home. We appreciate your business, loyalty to our brand and kind words. We hope to see you soon again Thanks

"Extremely helpful and cordial staff"

5
09/05/2017

I stayed here due to their pet friendly policy. I was struck by how all the staff bend over backwards to make sure you are happy with your room and breakfast. Rooms are very clean and comfortable . I would stay here again for business and leisure.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
Dear Sandra, We thank you for your business and amazing FIVE STAR review regarding your recent stay at our property. We are glad to know that you have enjoyed our finest unmatched hospitality. Yes, our pet friendly policy enables our guest to experience our facilities as their home away from home with their dear pets. We only have a few pet friendly allocated rooms which usually get reserved first. We appreciate the kind words for our wonderful staff. We hope to see you again soon. Thank you

"Average Americana Hotel"

3
29/04/2017

Found a great deal on one of the 3rd party sites and decided to try it. It was clean and okay. The bed was really uncomfortable for me but hubby said it was okay. There was a Comfort Suite in town, I would probably stay there if I stayed in Fallon again. The breakfast was good and plentiful, the room quiet. For the price it was doable for one night.

"welcoming"

5
29/04/2017

This was my 4th stay for work at the Best Western. From the desk team to the breakfast attendants, from housekeepers to the hotel manager, everyone is extremely friendly and welcoming. The pool, the internet, the breakfast makes the location ideal for our team. Thank you for making us feel at home.

"Very obliging"

5
26/04/2017

My friend and I are on a road trip in the west. We stayed at the BW one night and left, It was very clean and the people were very nice. Great breakfast in the AM, and they had bottles of water for weary travelers. When we left and were about 2 1/2 hrs down the road, my friend realized she had left something behind. We called, but the manager said he was not able to send the item (not saying what it was), so we turned around and went to get it. On the way I decided to get an oil change, it was time. We retrieved the item and stayed another night. Took car into Toyota for oil change in AM, and they said it needed brakes, which would take it past check out time. We explained this to manager and he said he would give us til noon and stay in room. Well, it took longer and they had to get room cleaned, so he set us up in the breakfast room. I really appreciated his friendliness, and his willingness to help. All of the staff was very friendly. Thank you so much. I highly recommend Best Western Fallon, Inn & Suites.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
We appreciate your business and FIVE STAR review. Depending upon the item inadvertently left in the guest room, usually we mail the items back to the guest, in a timely manner. We understand the challenges of a road trip. So we strive to make your experience with us as a memorable and enjoyable. We are glad to note that along with oil change, you even got the brake work completed, thereby making your return journey for the pick up of the item left in the room, as a blessing in disguise, indeed ! We are so happy that eventually everything worked out well for you both ! Have a great trip back home ! We thank you for the kind words and we are looking forward to the opportunity to serve you again

"Two separate nights"

4
22/04/2017

We stayed here on the way to Los Vegas and again on our return home. As Diamond members we expect a little more, sorry for the ego, but on the way to Vegas no offer of upgrade or even offer of normal gift. Pretty much as usual. On the way home we checked in at about 3:30, check in is 3:00. Wyatt gave us our little gift as diamond members. When we got to the room it wasn't cleaned. The maids were working on it and another room next to it. Wyatt came over and said that it would be another 10-15 minutes. Then the maids started working on the other room only. I asked if someone was waiting for that room and was told no. So Wyatt shifted the maids to our room. In the mean time Wyatt went back to the office and then came back with an upgrade room to a jacuzzi room at no extra charge. Thanks Wyatt for all the help, long day with a good ending.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
We thank you for your repeat business and we appreciate your loyalty to the brand, being a Diamond Member. We are grateful to you for your patience, while we endeavored to provide you "an upgraded SPA room so that you were able to enjoy a good ending on your return trip back home. I am delighted to note that you enjoyed our finest hospitality which helps us to continue to lead in the delivery of the superior customer care. Thanks again and we hope to see you soon !

"Diamond in the rough.."

5
22/04/2017

Great location. Quiet and comfy. Check in was quick and simple. Room was clean and quiet. Breakfast was good and fresh. I saw people working and cleaning the property. Looked week upkept. I was very impressed with this stay. I will be back.

BWFIS, Manager at Best Western Fallon Inn & Suites, responded to this review
We appreciate your business and the FIVE STAR wonderful review. We are happy to note that "you were very impressed with this stay and will be back" Yes, we are continually cleaning and upgrading in an effort to continue with our internal cycles of renovation and cleaning that far exceed any hospitality standards. This enables us to provide all our guests unparalleled experience and enjoy our facilities as their personal home away from home We thank you again and hope to see you again soon Have a great Day !

"Great value!"

4
18/04/2017

Stayed here at the Best Western Inn and Suites Fallon, NV while passing thru for business. I'm not a big Best Western fan but this is one of the locations I return to. The rooms have been renovated and are clean. Staff is friendly and helpful.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Steven for trying our award winning Best Western Fallon Inn & Suites. We hope that your experience with us inclines you to stay with other Best Western hotels, worldwide. We appreciate your kind words. Thank you again and hope to see you soon again

"Great place to stay."

5
15/04/2017

We were traveling back from Yuma, AZ and like to stay in Fallon. This Best Western in close to casinos and restaurants. It is recently remodeled, which may not be 100% complete, but our room was very nice. Good brunch in the am and the staff was super friendly and helpful. Good rate as well.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for your business and FIVE STAR amazing review. Yes, you are correct, we are continually upgrading and our internal cycles of renovation far exceed hospitality standards. This helps us to continue to lead in the delivery of the finest hospitality and providing the Best Value and Best Experience at the Best Western Fallon Inn & Suites. Thank you again and hope to serve you soon again Have a great Day !

"Great night sleep "

4
15/04/2017

Room was clean. Night shift was friendly Easy to park right off the main road. Coffee in the room.Water was hot.Pillows where good would defiantly stay again. But no one told us breakfast was included ((thanks trip advisor )) you didn't let me down .

"family"

5
04/04/2017

was on way to make arrangements for service for my brother . tired and stressed. But this hotel was excellent. we not only booked it going we booked it coming back it was very clean and the jet tub in our room was wonderful.

"Great stay,quiet nice room"

5
01/04/2017

Stayed here in a drive though to Bellingham. Wyatt at the front desk was great, gave us a list of restaurants nearby. Very personable and professional. Breakfast was great. Room was quiet and bed and pillows were great.

"Good Choice for an Overnight Stay"

4
31/03/2017

My wife and I travel on vacation several times a year and Best Western has become our "go to" choice for hotel accommodations. The BW in Fallon was one of several that we stayed at on this trip. Our room was clean and comfortable and everything was in good working condition. The facility seemed a little older and has exterior room entrances. It is located on a busy main street and surrounded by gas stations, restaurants, and other hotels, which gave it a "boxed in" feeling. There are no open spaces outside to sit and relax or where children can play. Overall, it was reasonably priced and met our needs as an overnight stop over along the way.

"Fallon Nevada"

5
31/03/2017

Checked in sort of late, after 9 pm. The night desk person was very professional. He handed me an envelope with my room keys and a welcome note and the local area restaurants. The room was clean and spacious. House keeping staff was excellent. The breakfast was tasty and very filling. When I need to return to Fallon, Nevada, I will be staying at The Best Western Fallon Inns & Suites.

"Nice hotel"

4
31/03/2017

This property is conveniently located downtown Fallon. The rooms are nicely furnished, my only complaints are limited outlets, I had to get creative plugging in necessary electronics. There's not much sound proofing in the walls, I could hear conversations from adjacent rooms. The staff is very friendly, upon check in I was given a welcome letter from the owner and a list of local restaurants which was very helpful. I ate at 3 of the ones identified as staff favorites, I can see why.

"Fit the Bill"

5
28/11/2016

We had stayed here before so had good reason to return. This stay was just as excellent as the first from check-in to check-out. Still clean, comfortable, quiet, and a good value. Even though there were lots of workers staying at the hotel, I never heard a peep once in my room. Breakfast room is kept clean and well-stocked. It was very convenient that it opens early -- 5:30 a.m. We would not hesitate to return.

"Greatest accommodations "

4
26/11/2016

It was the most accommodating place I have stayed in a long time. There was great customer service, fresh clean rooms, hot breakfast available with lots of choices, and awesome feng shui. It was a good central location close to shopping, restaurants and treasures to discover.

"Clean, Comfortable and Reasonably Priced"

4
07/11/2016

The selection of hotels in the area is a little slim, but this property was very clean and comfortable for a one night stay. The hotel is constructed in old fashion “drive up and park in front of your room style” which I thought would be problematic with noise, but overall it wasn't bad. Parking was tight but available, however, unless there is overflow that I did not see, U-Hauls or cars with trailers might have limited parking. The room was well cared for and the mattresses were comfortable, however, the furniture was showing signs of use as were the bathroom fixtures. The room was supplied with the basics, (coffee, fridge, toiletries, etc.) and overall everything wasn't too bad. The breakfast has very nice and had a few “gluten free” options. Did not use the pool, fitness center, laundry or Wi-Fi, so can't really comment on those features.

"great"

5
01/11/2016

for some reason when i went there it was really love at first sight for hotels anyway because they have free wifi that is secure and also it is clean not like buget inn which was worse the room we got was two bed a sink and toliterys which was good idea and even cookies also have a gym and a pool so yes i would like to reccommend this place to my friends

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Jessica for the FIVE STAR review. We appreciate your business and you taking the time to write the review. We are happy to note that you enjoyed your stay. We are looking forward to the opportunity to serve you again, on your next trip to Fallon. Have a great day !

"Clean and comfortable"

4
26/10/2016

Our room was spacious and the beds were comfortable. We had plenty of towels which I really appreciate. The breakfast was typical waffles, yogurt, toast, coffee and juice. A great place to stop for one night.

"Very nice stay!"

4
23/10/2016

My son and I arrived late - about 7:30 pm. I had reserved a room with two king sized beds. The front desk people were very friendly and helpful. When my son and I discovered a problem with our room, they immediately put us in another room (upgraded to a suite at no additional charge) and apologized for the inconvenience. The suite was very nice and provided additional privacy. Instead of one large room with two beds, it had two rooms with one bed each (sharing a bathroom). It could have been a little cleaner, but overall, was very good. The beds were clean and the bathroom as well, except for a strange footprint and a little (yucky) residue on the wall near the toilet. The beds were comfortable and breakfast was very good. There were eggs, potatoes, biscuits and gravy, a variety of cold cereals, oatmeal, plain and flavored yogurts, various pastries, bagels, and other bread items, fruit (fresh, dried, and fruit cups), juice, cheese sticks, granola bars, and of course, coffee, tea, and cocoa. I would choose this inn again over any other I've stayed at in Fallon and would consider Best Western in other locations, as well.

"best in the west"

5
16/10/2016

great stay again in fallon, I dont even look for a hotel other than this one when traveling around fallon NV area. Managers and all staff are always very helpful to their customers. beds are great, lots to do around Fallon too.

"Above and Beyond."

5
13/10/2016

Albeit, the selection of premium modern hotels are sparse, Best Western Fallon, is comparable to the competition and selection in the area. One will find the amenities equal to most, which is not surprising, but the service, that's what differentiates and solidifies it's namesake, 'Best' Western. For this reviewer, I had forgotten some essential travel items in a dresser drawer and a nook in a closet. Already ar the airport and having made this discovery, I called the hotel and they had already meticulously listed the items found and graciously offered to send them to me. For some, this may be an expectant service from a hotel in a more known locale, not from a small town where the predominate guests are merely passing through. I too was passing through and yet this stay reaffirmed the quaint pleasantries and generosity of a small town, it's people, and service that went above and beyond.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thank you for taking the time to write such a detailed "Above and Beyond" review differentiating and solidifying us as the "Best" Western following your recent stay with us. We appreciate the opportunity to quench our thirst for leading in the delivery of superior customer care. We are truly glad that you called us from the airport and we had all the items properly secured and recorded in our Lost and Found Log. Ensuring that we provide you the Best Experience and Happiness at the core of your heart is our way of saying Thank you for your business. We hope to have the chance to welcome you in the near future on your next trip. Have a great day !

"AMAZING customer service!!"

5
09/10/2016

We had been traveling for two days from vacation and our kids had lost their patience. So we made a quick reservation on expedia right before Fallon. When we got there,much to my horror, I discovered my dates where changed online and it got booked two weeks in advance. Thankfully Harshil at the front desk was amazing and by perfect timing we luckily got the last room!! He was so understanding about my mess up and very helpful with my other reservation . He made fresh cookies for my boys and even gave them milk with it! He turned a stressful situation into a great night with three happy boys! We couldn't be more grateful. The two room suite was big and roomy enough for my boys to run around in. I just can't say enough good things about our stay because he really did give great customer service and made our night so much better. We would definitely stay there again and recommend it to everyone!!!

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Carisa for the FIVE STAR review stating Amazing Customer Service. We appreciate your kind words for our finest hospitality team. We like to take away ALL your travel pains, so that every guest at our property feels like at their home. Your smile and your satisfaction rejuvenates our team to continue to lead in the delivery of unparalleled superior customer care. We are looking forward to serving you again on your next trip. Thank you again and have a great day !

"Disappointing"

2
06/10/2016

Room A/C didn't work and there was a funny smell that they were trying to mask with electric device. Parking was a hassle with my van and trailer, but staff was very helpful in finding a way out of the parking lot and park next door. On my return leg of my trip, they refused to check me in early, even though they had rooms available. Then they refused to give be any part of a refund.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Hello Jim, Thank you for completing the survey regarding your stay about six weeks ago, at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Regarding A/C not working, I wish you would had contacted our customer friendly guest service agent (available 24x7 by dialing "0" from your room) to remedy the situation appropriately. We would had been happy to rectify your experience by replacing the A/C unit, that we keep extra on the property for an unusual or rare event like this, since we have an outside contractor regularly service all our A/C units. Alternatively we would had also gladly offered to assist you, to move you in another room, if available. I am certainly grateful to know that you had booked our hotel, with booking.com, on your return trip and our staff was helpful in parking your van and trailer. As part of our maintenance program, your room had undergone regular scheduled deep cleaning prior to your arrival. Hence the electric device was placed in your room to alleviate any smell after shampooing the in-room carpet. Again I apologize for the experience. As part of our policy, we accommodate all our guests' requests including early check in, if possible. Typically as a daily routine, we do not allow a guest to check into a room unless it is properly inspected by our inspection team, after the housekeeping staff has properly cleaned the entire room and ensured that all equipment is properly working. Kindly note in hotel industry, cancellation or refund of a hotel room charge is usually done at the booking source and not by the hotel, if the booking source is an online third party company. So regretfully we were unable to issue any refund on your return trip, since you had made the online reservation, on a third party website. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any further assistance, please don't hesitate to contact me directly at 7754236005.

"Exceptional staff!"

5
26/09/2016

Large rooms-very nice, and clean. The breakfast was wonderful. So much to choose from. We especially loved the oatmeal bar, with the many different toppings. Service was excellent! Damien at the front desk was polite and efficient. Sarah in the breakfast room was a gem! We will definitely stay here again, and recommend this hotel to family and friends.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Cheryl for the FIVE STAR review. We appreciate your business and are grateful to have the opportunity to serve you with the finest hospitality in the Northern Nevada region. Kind words from our guests like yourself helps build the confidence of our hospitality team to continue to lead in the delivery of superior customer care. We are looking forward to serving you soon again on your next trip here.

"Very Professional Staff"

5
22/09/2016

Very nice property...room interior appears to have been recently updated!!! Nimesh (the young gentleman working the front desk was absolutely terrific!!!! Very personable, helpful in many ways, and very professional appearance. Always greeted me by name. Other staff including the general maintenance guy and the housekeeping staff were also very polite and helpful.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for the FIVE STAR review and for your business. We are delighted to learn about the great experience you shared like all our guests. We appreciate kind words for our staff and glad to know that you enjoyed all the recent upgrades ! We are looking forward to serving you soon on your next trip to Fallon. Thanks again

"Outstanding treatment by staff"

5
15/09/2016

From the beginning of make reservations until checkout I was given excellent service. As a Senior Citizen I needed special arrangements. Close to office and breakfast room. They made a special effort for all the above. I was very satisfied with the experience.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We appreciate your business and thank you so much for the amazing FIVE STAR review ! We strive hard to provide all the special arrangements for all our guests, especially Senior Citizens, since it is each one of you and our Founding Fathers that has made our country so great for the current and future generations. We are all interdependent and we are profoundly grateful to all our Senior Citizens for all the contributions they have made and still actively continue to passionately inspire our younger generation. We are looking forward to serving you soon. Thank you

"out standing treatment by staff."

5
08/09/2016

Very good experience. People smiling and offering to help with luggage, breakfast, and making you feel at home. Very quiet and restful. Room was clean and well stocked. Very nice breakfast nook. Felt like they really cared about your experience.Thank you.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for your wonderful FIVE STAR review. Yes, you are correct. We value your opinion and we sincerely care about delivering the finest hospitality experience. We work hard to provide all our guests the Best Experience, Best Value and Best Service, as a leader in continuing to deliver the superior customer care. We are looking forward to your next visit soon with us. Thank you again

"Comfy and sweet"

5
08/09/2016

We were passing through fallon en route to burning man and needed a handful of hours for some pre burn r&r. Best Western had a huge lot to park the RV free of charge. We were greeted by Sarah who made our short stay short of stopping by mom's. Her welcoming smile and platter of freshly baked cookies went straight to the heart. The handful of breakfast items we enjoyed in the middle of the night was the perfect gesture to our hungry and tired bunch. Thank you for the quick and comfortable accommodations!

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Larik for the amazing FIVE STAR review and kind words for our wonderful staff. We appreciate your business and we are delighted to know that you had a Comfy and Sweet experience ! We are looking forward to your next visit soon. Thank you

"Lots of patriotism here!"

4
31/08/2016

We just made a a quick, one-night stop here the first night of our trip. It was fine for the one night. The room was clean, but not "spotless", and the property is pretty old. The door to our room didn't fit well into the door jamb, but it locked, so we were OK. However, I was really pleased to see a display of the Declaration of Independence and the Constitution in their lobby! We spoke with the manager and he is proud to show these an also to be in a town like Fallon with an active military base. This made our stop really worthwhile!

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for your business and from the bottom of our heart we sincerely appreciate your time and feedback, displaying our framed pictures of our Declaration of Independence, Constitution, and Bill of Rights. Similarly, we strive to remember our Veterans not only on the Veterans Day, but year round by uniquely displaying the green light around the perimeter of our swimming pool visible on West Williams Ave. every evening and night, 365 days a year These tangible symbols in our lobby and green lights around our pool remind us daily of the intangible values our United States veterans have worked and valiantly fought to uphold. Values including freedom, peace, opportunity and justice are depicted in these pictures and lights. They help us reflect on the meaning of courage, selflessness and determination, that our great nation stands for. No words can do proper justice in expressing our gratitude to our Founding Fathers and our Military Men and Military Women. We are profoundly grateful to you for posting these pictures stating " Lots of patriotism here " This is our way of saying we remember you, we love you, and we are proud of you. Thanks again and we hope to see you soon on your next trip to Fallon

"Clean and Comfortable"

4
31/08/2016

Fallon was the halfway point for our trip to Boise so we stayed at the Best Western both ways. It's right off the highway and easy to to find. The room was clean and comfortable but nothing special. The desk clerks were very nice and accommodating. I needed a room on the first floor and they changed it for me no problem. The breakfast buffet has a lot of selections, even make them yourself waffles, but don't get the scrambled eggs. There is a casino just down the road which is supposed to have a good steak restaurant but we were so tired that we didn't make it. My daughter said the pool was cool and refreshing. As I said it's nothing special but a good place to rest and relax.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for your repeat business. We truly appreciate your confidence in our property as a good place to rest and relax. Thanks again

"Very nice"

4
31/08/2016

Having been on a motorcycle all day it was good to find a motel with a very nice, helpful staff, and a comfortable bed for our weary bodies. The rooms were very nice and clean. Having a restaurant there also was good as we didn't want to unload and get back on the cycle to find a place to eat. Great motel!

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We are delighted to be your home away from home, especially after riding motorcycle in the heat. We have been told by our guests that our luxurious pillow top mattresses and luxurious pillows will certainly rejuvenate any weary body ! We appreciate your business and your feedback. Thank you again to allow us an opportunity to provide you with the finest hospitality. We are looking forward to seeing you soon on your next trip

"Good option in Fallon"

4
28/08/2016

We got a good night's sleep at this BW. Recommended. Breakfast nothing to write home about, though. But it rarely is in American motels. The pool is right next to the main street but despite the traffic it was nice to be able to loosen up with a swim after a whole day's driving.

BWFIS, Owner at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Jens for your business and for your recommendation. We appreciate your time in providing us the feedback, to help us to continually raise the bar in leading in the delivery of superior customer care with all our guests. We are looking forward to serving you again soon. Thanks again

"Sarah Rocks!"

5
26/08/2016

We were greeted bye the nicest young lady Sarah! She welcomed us with a smile and had fresh cookies for the kids! So polite and helpful! The room was very clean, pool was clean and the perfect temperature. Nice breakfast area and again Sarah was the best!!!

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We appreciate your business and thank you for the FIVE STAR review. We are delighted to know that you and the kids enjoyed the breakfast and all our facilities. We are looking forward to serving you soon on your next trip here. Thanks again

"Finest in Fallon, NV"

5
26/08/2016

We had a terrific experience at this hotel. Front desk staff were very courteous and knowledgeable. There is a nice welcoming letter as well as a listing of restaurants and directions. Our rooms were very clean. Housekeeping obviously takes pride in their job. Breakfast was the standard fare. Again, very clean and well stocked. Breakfast attendant was very helpful. Internet was very speedy. We did not experience any problems on this trip, but I had a feeling that if their was something lacking the staff at this hotel would attend to it right away. A very good choice if you are staying in Fallon.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Leigh for your amazing confidence in our property and our finest hospitality team, leading in the delivery of superior customer care. Your feelings as expressed in the wonderful FIVE STAR review are absolutely 100% correct. Our service promise states, “If something is not meeting your expectation, please let us know. We want to make it right.” This service promise is intended to reassure all guests of our total commitment to service and provide an opportunity to address any rare or unusual customer concerns, if any, before they depart our hotel. To showcase this commitment to our guests, service promise plaque is prominently displayed in the front desk area. We are looking forward to your serving you again soon. Thank you for your business

"Remodeled"

4
23/08/2016

They have just remodeled this property. It is nice now and has a larger breakfast room. The selection for breakfast was a little lacking. No meat! The lady at breakfast went out of her way to get my kids extra food and some stickers.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Gretchen for your review. We appreciate your business and are happy to know that kids also had good time in the breakfast area. Thanks again

"no clean"

2
19/08/2016

the rooms were disgusting. smelled of ashtray and trash/mold smell. bed sheets were not clean either. the rest of hotel was great. staff was very kind and helpful and made everything as easy as possible. the pool was clean and had no issues there. the room was just so gross smelling and the bed sheets were not clean either. for me.. I would of rather the room be clean than any of the group areas.

"Wow...way way abkve expectations..."

5
17/08/2016

Renovated rooms and a great staff. Breakfast was typical hotel level...it has a nice hot tub and pool...in fallon u dont have a lot a good choices...this is a really good one.....when we walked in our room we thought we were at a hampton! Best western is becoming one of our top chains

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We appreciate your business and thank you for the amazing FIVE STAR review complimenting our wonderful staff. We are looking forward to the opportunity to providing you with our finest hospitality and leading superior customer care on your next visit soon. Thanks again

"Absolutely sits above the rest"

5
16/08/2016

Absolutely the most affordable 5 star hotel I have ever stayed in! I could not find a thing wrong in this place. Absolutely your best place too stay in Fallon. They offer a very nice complimentary breakfast that included waffles, eggs and sausage. Also biscuits and gravy. They even have a staff member in a hair net to assist you with your breakfast needs. Pet friendly with a small deposit and a descent place on the property to take your pets to go potty. A must stay when in Fallon! even have complementary cookies in the office. The staff was very friendly and hospitable. Even got to meet the owner in the morning. Looks like he takes the time to greet customers outside the office to be sure there stay was exceptional. Very, very nice!!!

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for your amazing FIVE STAR review and we thank you for your business. Yes, that was a great observation- the owners are personally involved to ensure we continue to lead in the delivery of superior customer care by providing the FINEST and memorable experience to our guests and BEST value in Northern Nevada. We appreciate your detailed review. We are looking forward to serving you soon on your next trip to Fallon. Good Luck to you for training your dog !

"Great stay"

5
14/08/2016

Had a quick stay. We were well taken care of. Breakfast was great; there was a wide variety of things to eat - from eggs and toast to oatmeal, waffles and even yogurt. They were very friendly and helpful. Definitely would stay with them again. Thanks for a great stay.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Jana for the FIVE STAR review. We appreciate your feedback and we are glad that you had a great stay and enjoyed the wide variety of delicious breakfast that we serve. We are looking forward to the opportunity to provide you another great stay soon

"7th wonder of the world in Fallon, Nevada!!!"

5
14/08/2016

I have to be honest. My wife and I are spoiled and high maintenance. We are from Vegas, and we are used to some of the nicest hotels in the world. We typically never stay in a Best Western. As we were passing through Fallon, we had to pick a place to stay. Since this was rated number one hotel in Fallon, we took a chance. All I can say is WOW!! We were blown away. I have never seen such a clean, well maintained Best Western hotel in my life. The rooms are beautiful, neat and clean. The breakfast room is spotless, and the morning breakfast is amazing. The front desk staff and managers are outstanding. You can tell the owners take a lot of pride in managing this hotel, and it's customer service. This has to be the biggest kept secret in Fallon Nevada. If you are reading this, you MUST go stay there, and check out this hidden gem. This place is better than most Hyatt, JW Marriott and Holiday Inns anyday!!! I will be back for sure anytime I come through this way.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks for the FIVE STAR wonderful review. We appreciate your business and we are delighted to know that you have valued our property. We continuously upgrade our facilities based upon the feedback from our guests and our cycles of renovation far exceed the industry standards, thereby enabling us to continue to lead in the delivery of superior customer care, with the finest hospitality. We are looking forward to providing you another great experience on your next stay . Thanks again !

"We felt pampered!"

5
12/08/2016

LOVED this hotel! :"Nimesh" at the front counter was the best hotelier I have ever seen!! Amazing customer care! From the pre-prepared welcome envelopes with our names on the front to telling us how many doors from our room to the breakfast area. Room was fantastic! Breakfast had everything; including a very nice attendant. Fallon really is an "Oasis" and Best Western it's resort. :)

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for the FIVE STAR rating that you provided us with so much "Love". We appreciate the opportunity you provided us to quench our thirst to continue to lead in the delivery of superior customer care while our amazing hospitality team pampers you and every guest ! We are so delighted to know that you enjoyed every touch point with our finest hospitality team. Thanks again and looking forward to serving you with another great stay with us soon

"This is a fine hotel!"

5
08/08/2016

We do not make reservations any longer, when travelling. We enjoy seeing how far we can make it before needing a hotel room. The Fallon Inn & Suites Best Western was so nice. We were glad to find a nice room, friendly and helpful staff at the end of our day. We had questions regarding the town and some services we might find there, including restaurant suggestions and directions. The staff was so helpful. I have usually enjoyed my Best Western stays. Thank you Fallon BW for being so wonderful!

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thank you so much for such an amazing 5 Star Review and kind words for our wonderful team. We appreciate your business and glad to know that you enjoyed our wonderful superior customer care. We are looking forward to providing you another great experience, soon on your next visit with us. Thanks again

"Excellent staff and service-fine Jacuzzi in room"

5
06/08/2016

My stay here for one night was spontaneous, as I drove onto Colorado. Am pleased with my stay, including staff. Chose to stay in a room with Jacuzzi. A first. for me. Using the Jacuzzi was a relaxing treat. Room clean and organized, nice sitting area, Breakfast is consistent with every other BW have eaten breakfast. Would stay here again. Marcus is staff who helped me in many ways

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Robert. We appreciate the 5 Star Review and kind words for our staff. We are happy to know that you had a nice relaxing treat in the Jacuzzi and enjoyed our finest hospitality. We are looking forward to serving you soon again. Thank you again, Robert !

"A familar Place"

4
31/07/2016

This was our second stay in 3 weeks and we were very pleased with the remodel and the helpfulness of the the entire staff. It is a very convent location and we found our room very clean and nice. We stayed in a king suite and everything was in good working order.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We appreciate your repeat business and we are delighted to know about your great experience. Please remember to take advantage of the special $50 offer, too ! We want to express our gratitude for the confidence that you have in our award winning property and finest hospitality that enables us to continue to lead in the delivery of superior customer care

"Great Place"

5
30/07/2016

Very clean. Comfortable beds AND pillows. Met all of our needs at a very affordable price. We will be staying here again when we pass through. The breakfast was very good and the serving area was very clean.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks Tawnya for the Five Star review. We appreciate your business and your confidence in our property. Yes, providing finest hospitality at an affordable price is what our guests really like about our property. We are looking forward to serving you soon again.

"Best in the West"

5
30/07/2016

Great place to stay for the money and comfort in Fallon NV. The staff is always friendly and helpful. Oh there are cookies too at the front desk as you check in. Beds are great and Pillows, leave your pillow at home.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thanks John for the Five Star Review. We appreciate your kind words and yes all our guests love our freshly baked cookies and the pillow top mattresses with the great pillows ! We thank you again for your business and allowing us to make you feel like at your home away from home ! . We are looking forward to serving you soon again.

"Good Enough"

3
27/07/2016

Well, if you happen to be in Fallon for some reason then this is a viable place to stay. We were passing through and just needed a bed for the night and that's what we got. Everything about the room was old but usable and somewhat clean except the bathroom failed a black light test like all hotels do. Never touch the wall next to the toilet as hotels will clean the toilet but not the walls...believe me. The breakfast was good and got us going for the day. The only problem there were the people (the hotel has no control over that) that crowded in and let their ADD kids run wild in the room. One ran around our table screaming something while mom and dad choked down food and kept telling the kid to sit down and eat, 50 times to no avail......nice! In fact they probably had the room above us since someone up there walked back and forth the length of the room for two hours that night. What does someone do for two hours walking in a 30 ft. room for 2 hrs.??? We just couldn't give this place more than 3 stars but if we are in Fallon again we would stay again and hope for better guests.

"Great place!"

5
27/07/2016

We stayed here when visiting family. We had all the cousins come over and play in the pool. The place was so clean and the staff amazing. Jamarkus went out of his way to help us. And the grab and go was so helpful (you need to ask for it) to me by making it easy not having to stop for lunch because they made us one. We will be using this hotel the next time we come into town. Thank you for making our stay great. Your employees make the place!

"best in fallon"

4
22/07/2016

if you're in Fallon it doesn't get any better than this. Rooms are quiet and have been recently redone, breakfast is great, staff very friendly and helpful, list of local restaurants is very helpful. Located close to everything.

"Nice overnight stay"

4
19/07/2016

This was just a one night stop over on our road trip, but the hotel was nice and the staff very helpful. When we arrived late at night, we were booked into a room on the second floor. I explained that I had hoped for a room on the first floor as we had a heavy cooler we wanted in the room. Since this room was what was available, he offered to carry the cooler upstairs for us. In the morning, someone else was able to help carry it back down. Overall, the room was clean and we had a pleasant stay.

BWFIS, General Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thank you so much for your feedback and kind words for our amazing staff. We appreciate your business and looking forward to welcoming you soon again.

"Great stop"

4
15/07/2016

We stayed here for one night on our way to Yosemite. We got a two-bedroom room with two king beds. The room was very clean, and updated nicely. I would stay here again. My mom had the breakfast that they offer in the mornings and she didn't love it, but that's not a deal breaker.

BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for your feedback and your confidence in our property. Your feedback helps us to improve upon our services that we provide to effectively render a better guest experience. Please note our breakfast attendant is always very eager to prepare and personally serve fresh Berryilicious Waffles, scrumptious biscuits and gravy, along with a wide array of hot food items served with fresh tomatoes, peppers and a variety of options to satisfy every taste. We take pride in providing high quality ingredients in partnership with the best brands in the food industry. Further when possible, we use locally grown products to ensure even a greater freshness and taste. For our guests with dietary or allergic sensitivities, we also provide Almond Milk and Gluten Free Bread. In our pursuit of leading in the delivery of superior customer care in the Fallon area, we remain committed to our guests to ensure our guests Eat Well, Eat Fresh, Stay Well, Sleep Well and have the Best Experience when they stay at Best Western Fallon Inn & Suites. We appreciate your comments and looking forward to welcoming you again soon

"Gets Better and Better"

5
13/07/2016

Every time we stay here, we notice improvements the owners have made. This time, it was a larger eating area. Food is always good. They have upon request, almond milk and gluten-free bread. Breakfast starts at 5:30 so one can get an early start. Care taken in painting the room; no paint on the door hinges or switch plate covers. The room has both a smoke detector and a carbon monoxide alarm. Extra outlets by the bed. Microwave and above-average 3' refrigerator that has a crisper drawer and a freezer. Tea as well as coffee. Atul selects the colors and fabrics for the rooms and breakfast area; she has a good eye for it. I don't usually hand out a 5, but I think the owners have earned it with what they've done with this place.

BWFIS, Owner at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for an amazing 5 Star Review. Your attention to every detail is incredible !We sincerely appreciate all your comments and yes it is a blessing to have a wife who has a such a splendid taste that helps our guests experience such a finest hospitality in Fallon. We hope to see you soon in that lovely car !

"great place to stay"

5
12/07/2016

The room was very clean, great tv, and very comfortable pillows. The service was excellent, every staff encountered was friendly and helpful. We had the free breakfast and there was a wide variety of breakfast foods to choose from, very delicious! We booked the hotel traveling through Nevada and had to travel a little south of I-80 to get there but it was well worth the comfortable, clean stay.

BWFIS, General Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for the amazing review and kind words for our hospitality team leading in the delivery of superior customer care. We appreciate your detailed review enabling our guests with exceptional lodging choice. We hope to see you soon !

"excellent hotel"

5
11/07/2016

Office staff was excellent, prices was great, bed very comfortable, rollaway available, conviently located near restaurant, gas and stores. the parking was good, the a/c was great, plenty of pillows and towels, the pool was clean with towels available and it was quite quiet in the evening when we retired for the night. The morning checkout was fast and easy, will definitely stay yhere again.

BWFIS, General Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thank you so much for such a concise and wonderful review of our property. We are very happy to read you all enjoyed at our "excellent hotel" . We appreciate your feedback and looking forward to serving you again soon

"Nice place to stay in Fallon"

4
09/07/2016

We had a very pleasant stay in Fallon - the hotel was clean, a fair price, and had good customer service. The front desk employee was very professional and helpful. A family checked in before us and he helped them take luggage to their room. The beds were comfortable and the room had a good TV, fridge and coffee service. They also had a good continental breakfast with a friendly lady refilling supplies and cleaning up. We would stay there again. They offer free wifi, but I'm not sure it was working...we couldn't connect. I didn't bother to report it to the management as it was late and we were just going to sleep.

BWFIS, General Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for your review and appreciate your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I apologize for not exceeding your expectations about high speed internet access in the room. I wish you would had allowed us an opportunity to remedy this situation by contacting our 24x7 customer friendly guest service agent, since our in room high speed internet access is one of the BEST quality in Fallon and all our guests have been extremely pleased with the in room WiFi. We hope you will come back and see us again soon.

"Good Stay"

4
08/07/2016

After a long day of riding we stopped in for the night. The hotel staff very friendly and helpful. Fresh baked cookies! Rooms were clean and spacious, pool was nice. Got to do a little laundry for the ride home. Within walking distance of restaurants, shopping and casinos. Would stay again.

BWFIS, General Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thank you so much for the wonderful review. We appreciate all your feedback. Penny, we hope to see you back soon again.

"Stay at Bestwestern Fallon Inn & Suites"

5
05/07/2016

The Stafff is very friendly and helpful. The rooms are clean and quiet. The WIFI is excellent. Breakfast is great and if your on the run they have Grab and Go bags for you.It is centrally located and within walking distance of several restaurants and stores.

"Best Staff"

5
01/07/2016

You won't find a better staff. Spent 10 other nights at the Best Western Inns on this trip. These guys are the best of the best. I git the last room, they could of charged me $150 a night, stayed at their normal rate of $119. I thanked them for not doing this to me.

"Difficulty climbing stairs"

4
30/06/2016

We arrived early (3:30 PM). Assigned 2nd floor room, even though I explained to the hotel manager that my wife had a bad back and was very difficult to climb stairs. He provided no accommodation to her needs and assigned a 2nd floor room

"THE BEST OF THE BEST"

5
27/06/2016

Super great staff. Clean. Accommodating and great for a family. If ever I stay in Fallon NV again, this is exactly where I am going to stay. Breakfast was great, Front desk staff great. maintenance man great! Pool was clean. Hospitality at its finest! Micro and fridge freezer in room. It was a true vacation. Thank you so much Best Western of Fallon NV!

"Fabulous place to stay"

5
26/06/2016

We were totally impressed with this Best Western. The staff was fabulous and went out of their way to help you in anyway. Always smiling and professional. Rooms were awesome. Fitness room was great. The breakfast was really great. We loved everything about this staff and would highly recommend. Sierra and Hershal were fabulous and Sara in the breakfast room also.

"Clean and quiet"

3
23/06/2016

The room was clean and fairly well maintained. The staff was polite and efficient. We stayed here 1 night before Memorial Day weekend, and it was fairly full. The breakfast was typical fare of waffles, powdered scrambled eggs and fruit. Don't expect any breakfast meats. Not a big deal for us, but it might be for others. My biggest complaint is that the staff was parked in designated handicapped parking. A young, very capable man. I watched him as we checked in go to his truck an get something out of it, then come into the lobby where we were. When I made a comment about it both of the desk clerks tried to justify it by saying it had been really busy when he got there and he didn't have any place else to park. Well when we arrived there were plenty of parking places, he should have moved. He has 2 very functional legs and could have walked from nearby parking. I probably won't stay here again. I just didn't feel they were very respectful of persons with handicaps.

"Doesn't get better"

5
22/06/2016

I've long been traveling (2-3 times a year) between Los Angeles and Boise, ID. Driving up and down 95, the options can be limited, but I'm pretty sure I've found the best hotel option. For just over $100 I had possibly the cleanest room in any hotel/motel I've ever stayed at, with a full breakfast (albeit continental, but hot food served), a great staff, and so many free amenities. Stopping in Fallon is now going to become the norm; far better than the stays I've had at other places in Fallon and Winnemucca.

"Great service, helpful staff, clean rooms, good food."

4
20/06/2016

I recently stayed at the Best-Western in Fallon, NV with two motorcycle buddies. The staff was happy to provide a roll away bed and set it up for us. The room (2 queens) was small, especially with the roll away bed, but was adequate. They provided extra towels and we were set. Everything in the room was in good working condition and all the furnishings were newer. We had a restful nights sleep. The rooms are all pretty well off the main street. The breakfast room is off the main lobby and was very clean, nicely set up and well attended. The food was fresh and tasty for a hotel. We woke up well rested, had a nice breakfast, and left ready for the day. I just want to add that the front desk staff and all the attendants were exceptionally friendly and accommodating. If I ever get to Fallon again in my travels, I'll stay at this Best Western hotel.

"Best decision I made"

5
20/06/2016

Friendliest and most helpful motel I've ever stayed in! The breakfast was amazing! They even had Almond Milk for me as I don't eat dairy. I've never seen so many choices. Comfortable beds too. If we go back to Fallon we definitely will be staying at this Best Western!

"1:40 PM on 6/17/2016"

5
17/06/2016

Great place to stay - we were very pleased and would stay there again - the staff was excellent and very friendly - great breakfast - we had looked at other places to stay and chose this one and we are pleased that we chose this location!!!!!!!

"Awesome Service"

5
16/06/2016

I checked in late and the young lady on duty could not get my corporate American Express charge to go through, she called the Manager on duty and he came right in to help. He was able to make the charge go through so that I did not have to use my personal card for the payment. The room was beautiful, clean and neat and the bed was very comfortable. The breakfast was fabulous. If I get up this way again, I will definitely stay here!! Thank you.

"Great stay and friedly customer service"

5
14/06/2016

Recommend this great Bestwestern for awesome comfort great customer service. Our check in clerk was very knowledgeable of the areas restaurants and recommendations where right on. Try the Casino steak house for dinner and Jerry's for lunch great food.

"Best in class for Fallon"

5
12/06/2016

Great place to stay, I have stayed at all of the hotels in Fallon and this is the best. It is clean and great people that work there, you will be handled with care. They will go out of their way for you and your family.

"Pleasant Overnight Stop"

5
09/06/2016

Very professional staff upon check-in, going out of way to help when room keys did not initially work. Property is well maintained and secure. Breakfast options were above average. Would stay here again on next trip through NV.

"Pleasant suprise in Fallon Nevada"

5
09/06/2016

Certainly the best choice in town with good value for rooms with a suite. Staff is very friendly and gives good ideas on where to dine in town . The mattresses are of the highest quality in any motel I have stayed at in the last year.

"Best hotel bed ever!"

5
08/06/2016

The beds were extremely comfortable and I think that's the most important thing for a hotel. The staff was always friendly. The hot breakfast was good. Our granddaughter loved the whipped cream on the waffles. The pool was refreshing on a hot day! We're headed back there in a couple of weeks.

"Pros and a few cons - but I would recommend"

3
07/06/2016

This is a motel - out door entrance. The first impression by the young man at the front desk - very good. He was professional and very helpful. The bathroom is small - only the toilet and tub. Sink is in the bedroom area. The room was very clean - but the a/c was wonky. At one point, it felt like warm air coming out. To be fair, the outdoor temp was over 100. The bed was hard, but the shower head was awesome. Breakfast was just ok. The coffee was acidic and my husband said the eggs were pretty awful. There were other choices though. The pool is outside and, as most outside pools, not very clean. Convenient location with nearby restaurants and gas. All in all, I would recommend for a one night stay.

BWFIS, Guest Relations Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thank you for providing your feedback regarding your recent stay at our property. We would like to apologize for not exceeding your expectations. We wish you would have contacted our 24/7 guest service agents to remedy your experience. Please note our newly renovated (May 2016) pool although cleaned on a daily basis, had just received it's first high winds with unexpected rainfall. We appreciate your recommendation of our facilities for the finest hospitality in Fallon. We hope to see you next time when you visit Fallon.

"5 star+"

5
05/06/2016

This was an amazing Best Western. Excellent service. Catered to my special wishes. Bent over backwards to help in anyway. Quite and super clean. The beds were amazing. The breakfast was excellent, had many choices to choose from. A major breakfast feast. Parking was great. Your able to park in front of your room. Major plus.

"Best Place in Fallon"

5
03/06/2016

Located conveniently on the main street in Fallon. Close to downtown and the base is not too far away. Hotel has recently been completely redone and is in excellent condition. Staff has a list of local restaurants and the ones we have tried have been very good. Highly recommend this hotel if your in Fallon

"Great stay for a budget hotel"

4
27/05/2016

We come to Fallon often to visit family. This was our first stay at the Best Western. The staff is very pleasant and friendly and goes above and beyond to be accommodating. Our 2 queen bed room was clean and spacious and included a microwave, refrigerator and coffeemaker. The beds and pillows were comfortable. The sink is outside the bathroom which simplifies things with multiple people getting ready in the morning. Breakfast is included and is typical for a budget hotel. Offerings included waffles, a variety of bread for toast (gluten free available on request), yogurt, apples, oranges, bananas, instant oatmeal, yogurt, string cheese, biscuits and gravy, potatoes, scrambled eggs one morning and egg and cheese "omelettes" the other. Bacon or sausage would have been a nice addition, as would butter (only "Smart Balance" was available), but overall, for the price, there was an adequate selection. Sarah, the breakfast hostess, greeted us warmly each morning and serves with a smile. She clearly takes pride in her responsibility for the breakfast room and it shows. We were very pleased with out stay and I'm sure we will be returning for future visits.

"Super Nice Staff"

4
26/05/2016

I had driven three hours in rain and couldn't wait to get checked in and relax. When I arrived, the power was out from a storm. It wasn't just them, even the street lights weren't working. They could not apologize enough even though it was not their fault!! They offered me the option of hanging out in the lobby (which is pretty nice) or the breakfast room if I didn't want to go to my room. They kept asking me if there was anything they could do to make me comfortable until I could be in my room with power. When the power came on they brought the sign in paperwork to my room so I didn't need to go back to the office. The room was clean and comfortable. They do not have an elevator. The flat screen TV is mid sized. The room was clean, the beds were comfortable and the toiletries were nice. This motel was close to several place to eat and some were within walking distance. They have a breakfast room, exorcise room and a couple of computers and a printer for business travelers and they are pet friendly. I cannot say enough about the wonderful staff! I will make a point of staying here the next time I am in town!

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good morning Katie, Thank you for taking your time to leave a review for our property. We are very happy to know you found us on Tripadvisor. It pleases me to know that you enjoyed your stay and found our hotel of good value. I appreciate your kind comments regarding our helpful and friendly staff. We work to create memorable experiences for our guests and comments such as yours make it all worthwhile. We hope that when you ride on back through Fallon that you will come back and stay with us again. Have a wonderful weekend.

"Excellent service - nice facility"

5
24/05/2016

We were especially impressed with the helpful staff at this motel. The condition of the facilities was excellent....well cared for. It is nice to have a good hotel in this location, because the town itself doesn't offer much - a place to stop over on a long drive along highway 50.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Thank you 912shirleya, We enjoyed having you here with us. Your feedback is very important to us as this assists us in continually improving the services and facilities we have to offer to our guests. Thank you again for your comments. Your business is valued and we hope your future travel plans will continue to include Best Western properties. Have a blessed day.

"Quick trip to visit friends"

4
23/05/2016

We enjoyed our stay at this hotel. Upside very nice staff! very nice breakfast waffles. Clean rooms. Downside Beds were pretty uncomfortable and we could hear the neighbors and traffic sounds. Overall it was a nice stay.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good morning Pamela, Thank you for taking your time to leave a review for our property. We are happy to know you found us on Tripadvisor and you enjoyed your stay with us. We hope that when you ride on back through Fallon that you will come back and stay with us again. And we'd love to give you a very quiet room for your next stay with us. If I can be of assistance in the future, please don't hesitate to contact me at (775)423-6005. Have a blessed day.

"Wonderful"

5
20/05/2016

The staff was very caring, professional and helpful when we needed information about how to get around the town. They also shared with us where the best places were to eat. Who knew they would have such fantastic mexican food and sushi in Fallon, NV? I would definitely stay again.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good morning Gale, I would like to thank you for taking time out of your day to leave us a review. We here at the Best Western Fallon Inn & Suites like to exceed the industry in Customer Care and are happy that you felt that in your stay with us. We hope you come on back and see us again soon. Have a blessed day.

"Nice Stop after US-50 Drive"

5
17/05/2016

For those of us tired of taking I-80 across Nevada, US-50 is a nice diversion. While traveling West on US-50, a good stop is the Best Western in Fallon, NV. Reasonably priced and a comfortable stay. Shopping and plenty of places to eat are nearby. Extremely friendly and helpful staff.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good afternoon Robert, I just wanted to thank you for taking the time and letting us know how your stay was. It is always nice to hear that our staff was friendly and helpful. I also am glad that you were able to take the time to enjoy our wonderful town. I hope that you will stay with us again soon. Have a great evening.

"CLean"

4
11/05/2016

The staff was welcoming and attentive to our needs. As we were unpacking the car, one of the staff offered to help carrying our luggage. The room was very clean, and smelled fresh. The bed was comfy and we had plenty of nice pillows. Breakfast was hot and fresh, and quite tasty. Overall, a good experience and I would definitely stay again.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good afternoon Nan S, Thank you for completing the survey regarding your recent stay at our property. It pleases me to know you enjoyed your stay and found our hotel of good value. I appreciate your kind comments regarding our helpful and friendly staff. We work to create memorable experiences for our guests and comments such as yours make it all worthwhile. Have a great evening.

"Excellent Customer Service"

5
11/05/2016

Every staff member we dealt with on our trip was above average in customer service. I was so grateful as I was traveling alone with two small children. My only complaint was I woke up in the middle of the night to loud barking dogs, I ended up drowning them out by turning the fan on all night. We stayed in a suite, it was very clean and had lots of room. They have a separate room for breakfast and had lots of options, the young women taking care of breakfast even made bags of snacks for my kids to take along in the car. We will definitely stay there on our next trip through Fallon.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good afternoon Kati, Thank you for taking the time to let us know how your stay was. We love to hear back from our guest and know we are doing our best to make it wonderful to be away from home, and be here with us. I appreciate your kind words regarding our team's efforts to exceed your expectations. We work hard to create memorable experiences for our guests and comments such as yours make it all worthwhile. In addition, I would like to apologize for the loud barking dogs close to you. Thank you again for your comments. Your business is valued and we hope your future travel plans will continue to include Best Western properties. Have a wonderful day.

"very good stay"

4
10/05/2016

Room was quiet and comfortable and friendly staff. Breakfast room was clean and well stocked (tad upgrade with some strawberries and blueberries) and friendly staff supervising the breakfast area. Would stay here again if in the area.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good afternoon Robert, Thank you for taking time out of your day to leave a review with our property. I am happy that our breakfast was just what you needed to start your day. We hope to see you again on your next trip to Fallon. Have a good day!

"Decent Hotel but Early Checkin Charge Annoying"

3
10/05/2016

I was driving to Las Vegas and didn't want to do it in one day so I picked Fallon off the map because it had a variety of motel choices. Got in earlier than expected, about 12:30, and stopped by the motel to see when my room would be available. They have no obligation to provide it before the 3:00 PM check in time, but if it wasn't rented the night before, or has already been cleaned I have normally been able to get in early. The desk clerk said the room was available but there would be a $10 per hour charge for checking in early. If I were asking for extra service, I could understand that, but as the room was already clean and available, that doesn't make sense. I didn't need the room, it would have just been convenient to have unpacked, so I left the car in their parking lot, went to have lunch and explored the town until 3:00. It just seems like a way to make more money without any effort required on their part. Other than that, a decent place to stay for a night.

"Clean, quiet and good service"

5
07/05/2016

We stayed in Best Western Fallon Inn & Suites early May 2016. The reception was very kind and quick, room was spacious and clean, and breakfast in the morning beyond our expectations. We can only recommend this accommodation.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good afternoon Karl-Heinz, We appreciate you taking the time to let us know how your stay was. I am happy that we were able to brighten your day with our breakfast in the morning and the comfort of our rooms. I hope that if you will have the opportunity to stay with us again. Have a glorious day.

"The best. We enjoyed our stay."

5
02/05/2016

The staff and manager were very friendly and helpful. Very accommodating. Very supportive to military and veterans. Best Western was our best place to stay. The food was great. The bed was great for sleeping. .

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good morning, Thank you for staying with us and taking time out of your busy day to review our property. The staff here at the Best Western Fallon Inn & Suites are happy to know we helped put some ease in your trip. Hope to see you again soon. Hope you have a good day!

"Slept Great!"

5
01/05/2016

We were in town with a group of friends to go geocaching in our 4x4s on local dirt roads. We wanted a convenient location to come home to each day as we knew we would be dusty and tired. The beds were very comfortable and the room quiet so I slept through each of the four nights waking refreshed each morning. The breakfast room was small, but the staff kept it well stocked and clean. I thought the array of foods was definitely adequate (waffles, eggs, potatoes, biscuits and gravy, a selection of cereals, oatmeal, nice bowl of fresh fruit, granola bars, yogurt, fruit cups, string cheese). I especially appreciated that they kept both regular and light yogurt stocked as many BWs I have been to run out of regular and I can't eat the light. The room was very clean, the staff friendly ... I could tell that the staff took pride in the hotel. We would definitely return if in the area again.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good morning, Just wanted to thank you for taking the time and letting us know how your stay was. It is always nice to hear that our staff was friendly and helpful. I also am glad that you were able to take the time to enjoy our wonderful town. I hope that you will stay with us again soon. Have a wonderful day.

"Excellent Accommodations"

5
28/04/2016

When traveling, we often seek out Best Western hotels; the name is often synonymous with quality. Such was our experience here in Fallon. The young man who greeted us at the reception area, in fact, was very accommodating and polite. Our room was well-equipped & comfortable. My only complaints are small ones- and ones where most hotels fall short. The lighting was poor-- needed more lamps and higher wattage bulbs. And the coffee was blah. Small problems, admittedly. Wifi worked well. Be forewarned that they have soft water- so, a"little dab'll do ya" with soaps and shampoo.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good morning, Thank you for taking time out of your day to leave a review for the Best Western Fallon Inn & Suites. Your review not only helps other guests, but also our staff in making sure we lead the industry in Superior Customer Care. Thank you for your kind words.Thank you for bring to our attention the poor lighting in the room you received while you were at our property. I will contact the maintenance department of our property and have them look into the wattage. The same goes for the coffee, of course. We hope to see you again your next time through Fallon. Have a good day!

"Warm and helpful staff. Great beds and breakfast."

5
22/04/2016

I stay at about 200-300 hotels a year for work and this place is great. I was greeted by the gentleman at the desk. Harshil was so warm courtious ,professional, nice suit .he made us feel like it was a five star hotel. the room was large,nice soft king sized beds lush towels. great breakfast, eggs potatoes waffles with blue berries and chocolate chips even string cheese. The entire staff was warm and very helpful and we will be back.....!!!!!! COme Here !!

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good morning Ben, Thank you for taking the time to let us know about your stay with us. I am overjoyed to hear that our staff made you feel welcome and that your stay with us was enjoyable. I will make sure to inform our employees of the great work they are doing and we hope to see you again soon. Have a blessed day.

"Good Service - Nice Room"

4
20/04/2016

Our room at the Best Western seemed a little larger than other hotel rooms and the 2 king sized beds were comfortable. At check in we received good customer service but I forgot to note the clerk's name (sorry). The breakfast was average but Sarah went out of her way to make sure we were taken care of. She was very personable. Overall, we had a very nice stay.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good evening, Thank you for taking the time to let us know about your stay with us. I am overjoyed to hear that our staff made you feel welcome and that your stay with us was enjoyable. I will make sure to inform our employees of the great work they are doing and we hope to see you again soon.

"Mr and mrs"

5
14/04/2016

We called ahead and reserved one of two rooms left. It was late and we were tired from driving all day. The person that checked us in was very nice and he came an carried our bags up the stairs for us as there were no elevators. We really appreciated it.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good afternoon Carol, Thank you for taking time out of your busy schedule to leave a review for our property. Your review not only helps us but other guests know about our property. We are happy to know that you had a comfortable stay with us and hope you come back again soon. We hope you have a great day! If I can be of assistance in the future, please don't hesitate to contact me at (775)423-6005.

"Mostly great one nighter!"

4
13/04/2016

Stayed over one night passing through to Eastern Washington. Everything was super, clean, and well appointed, Small bathroom but typical of best westerns. Only complaint was the mattress had a deep valley in the middle. Worst night sleep I had on our road trip. We stayed in Best Western's up and back on this trip, and despite the bed I am really glad we did. We saved a lot of money (usually stay at Hilton brand when available) and they were mostly great,

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good afternoon, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (775)423-6005. Sincerely,

"Better than I thought"

4
07/04/2016

I had to travel to Fallon, NV for a family issue. I called around to a few hotels and when Dillon answered at Best Western he sincerely sounded like he wanted my business; unlike the other reps at the other hotels. I ended up choosing to stay here because of Dillon. When I arrived I told him of the other locations' lack of enthusiasm and even though they were cheaper I opted to choose his hotel. He offered to price match my room for me because I had searched hotels.com and he wanted to make sure to win my business. When we got to our room I was dismayed to find that the toilet wasn't functioning and the fridge wasn't very cold but I called the front desk and Dillon said he'd be right up. He was able to fix the toilet, but there was nothing he could do about the fridge. He offered us a different room and a discount for the inconvenience. I accepted and he helped us move our stuff to the new room and he made sure that all the amenities were working before switching us. I was VERY pleased with Dillon and his excellent customer service skills. If I have to return to the Fallon area again I will most definitely be checking out the Best Western again!!

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good afternoon Christy, Thank you so much for taking time out of your day to leave us a review. We are happy your stay here with us was enjoyable and will be sure to tell Dylan how much you appreciate his customer service skills. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (775)423-6005. Have a wonderful day. Sincerely, Kathy Walker Office Manager BEST WESTERN Fallon Inn & Suites

"Overnight at Fallon Nevada"

3
06/04/2016

Over priced but other wise adequate facilities, clean and comfortable. I felt like they I was been taken advantage of due to the fact that motel happened to be close to the casino. I suppose if you are in Fallon for business rather then pleasure you should use another motel as you get the same service with much less cost.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Victor Lynn B., Thank you for taking the time to provide your comments. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements and ensure optimum pricing to ensure we offer a better experience for guests in the future. After extending a 10% discount, your room rate charged for the room with three beds was $106.19 plus tax. I am grateful to you for your candid comments about the facilities being adequate, clean and comfortable. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (775)423-6005. Sincerely, Kathy

"Awesome customer service"

5
04/04/2016

We arrived at the hotel without reservations. They easily accommodated us and price matched to the price I had seen on Trip advisor. The manager walked in as we are checking in and he was extremely friendly and welcoming. He saw that my son was interested in Airplanes and showed us the pictures that he had on the wall that were signed by the pilots. Our room was ready quickly and was very clean and nicely appointed. Coffee and lemonade with fresh cookies were always available in the lobby. We took advantage of the continental breakfast which had many things to choose from including fresh waffles and biscuits and gravy in addition to the standard things like cereal ,oatmeal, yogurt and the like. we stayed at the same hotel a week later on our way back through the area and will definitely be back again. Thank you for the wonderful and friendly service.

Kathy-BWFIS, Front Office Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Good afternoon, Thank you for taking your time to leave a review for our property. We are very happy and pleased to know you found us on Tripadvisor and you enjoyed your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that when you ride on back through Fallon that you will come back and stay with us again. If I can be of assistance in the future, please don't hesitate to contact me at (775)423-6005. Sincerely, Kathy Walker Office Manager BEST WESTERN Fallon Inn & Suites

"Great stop on the Loneliest Road"

4
30/03/2016

Spent the day on US 50 and had trouble finding lodging in the small towns on our route. Found this BW on Booking.com and were thrilled with the value! Wonderful hotel with large spotless room and nice full-service restaurant on site.

"Did not want to leave"

5
28/03/2016

I called and found the online reservation had not reserved the correct room. The staff made things great and I got the room I needed. Everyone in the wedding party got a great night sleep and the wedding was wonderful. A great night sleep made everything work well. Thanks for going the extra mile and making my daughter's special day a success.

"Very Comfortable"

5
28/03/2016

We have stayed in Fallon NV at this Best Western and have never had a bad experience. All of the employees at the front desk, housekeeping and the employee responsible for breakfast are warm and welcoming. We look forward to our next stay in Fallon.

"Friendliest Staff I Have Encountered...Anywhere!!!"

5
27/03/2016

Let me start off by saying I have stayed in A LOT of hotels around the world and who would have thought that the friendliest staff would be found in Fallon Nevada!!! From check in to the breakfast area to the hotel owner stopping to greet guests and check on their stay. Very attentive!! The property is a little older, but well maintained. I'm not planning on visiting Fallon again, but if I do, I wouldn't hesitate to stay here!

"great value"

4
27/03/2016

was a very pleasant stay it was late when we arrived and the clerk was friendly and very helpful getting us checked in and with our luggage to the room nice rooms and had a wonderful breakfast area . great selection for choices for breakfast

"Best Customer Service and Nice Hotel"

5
25/03/2016

This hotel was clean and nice and suited us well on our way through Fallon. But most impressive was the service. I had a problem with my online reservation and when we arrived at midnight the lady at the front desk was most accommodating. Then the general manager, Nimesh, came and helped resolve the situation and got us settled in a very nice room for a great rate. A couple days after our stay he exchanged phone calls and emails with me and Best Western customer care until my original booking issue was resolved without me being charged. The service was professional and above and beyond. That combined with a neat clean hotel made for a very pleasant experience. I will stay here again next time I am through Fallon.

"Fallon Best Western"

4
25/03/2016

Great staff, go out of their way to help visitors, restaurants within walking distance as well as Safeway, great place to stay when traveling through Nevada, best feature was really the staff! Will stop here again when traveling this route

"Great Hotel with a Great Staff!"

5
23/03/2016

When staying in Fallon don't even consider any other place to stay. Great accommodations, great staff, super clean and quiet! Will stay again whenever I come through again. I was especially impressed with the very concern for our needs and our enjoyment and comfort.

"Great Place to Spend the Night"

4
21/03/2016

We stopped for one night on a cross-country trip. Very nice rooms. Clean and comfortable. The receptionist wasn't overly enthusiastic upon checkin. Nor did she answer the phone when we called with a question. But that was minor in light of our stay. The breakfast was really nice, with a friendly server.

"a good value"

4
20/03/2016

We stayed at the Best Western and were pleased with the staff. The rooms were nicer than we expected and the beds were comfortable. The breakfast was good too. We wanted a good deal and looked at several websites then called and they said that they would match the price. You just have to make sure to check the price not just by what's listed on discount websites but actually click on the room as if your buying it and sometimes the prices go up.

"Excellent "

5
17/03/2016

The staff at this location is wonderful. The manager was very helpful and kind, the room was very clean and comfortable. Even the breakfast room attendant went above and beyond. I also really appreciated the little welcome envelope that you receive on check in, that includes a list of restaurants in the area and highlights staff and local favorites. The service was wonderful. I HIGHLY recommend this hotel!

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We appreciate your kind words, in our pursuit to quench our thirst to continue to lead the Fallon market in the delivery of superior customer care. Thank you

"Best stay will not stay anywhere else in Fallon!"

5
16/03/2016

Great customer service! The owner is very hands on, he and his staff go over and beyond to make the customer stay an excellent experience! Upon check out He even remembered my name, who does that any more! The room was clean, comfortable, and well stocked.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for your response and confidence. Looking forward to your next visit !

"Fantastic experience"

5
15/03/2016

As a business traveler, I have stayed in many hotels in many countries and in most of the states of the United States. The Fallon Nevada Best Western is the best hotel I have stayed in. It doesn't have the fancy amenities like fine dining that are available in some of the “better” hotels but is has a management and staff that realizes that they are in the hospitality business and goes out of their way to show hospitality to all of their guests. This gives their hotel the atmosphere of home and eases the pain of being away from your own home. I stayed in the Fallon, NV Best Western from 20 January 2016 to 19 February 2016 and on my next business trip to the area, I plan to visit this fine establishment again and plan to recommend it to any who ask where to stay in Fallon NV. James Taylor, Virginia Beach, VA

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Mr. Taylor, We appreciate the opportunity to serve you and making you feel like at your own home. We are happy to note that you found the special treasure that man cherish so much, here in our City of Fallon ( Razor ) ! Your extended family here, is eagerly awaiting your arrival ! Thanks again

"Truly delightful"

5
15/03/2016

From the moment of our arrival we felt very welcome. The staff was friendly, professional, and very helpful. They went out of their way to make our stay enjoyable. The room was a very nice size and it was very clean. We will definitely stay at the best Western in Fallon again.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
We thank you for your compliments, confidence and having a special eye to notice our larger guest rooms and bathrooms that are daily Ultra Cleaned with special ultraviolet sanitization wands, as our commitment to you for your special use. We continually upgrade our rooms and looking forward to your next visit. Thanks again

"Pleasantly surprised!! Clean, friendly, good amenities "

5
14/03/2016

We had to stay in Fallon for a family visit. Checking in was friendly and the lobby was very nice. I honestly wasn't expecting much from a motel in a small town but to my surprise the room was extremely clean, the beds and pillows were very comfortable. The amenities in the room were plentiful and useful. What impressed me the most was the staff. The gentleman (forgot his name) at the front desk took the time to walk me to the vending machines and breakfast room since I was confused. I had called front desk asking where they were located from my room. The women who answered told me 4 doors down. Hmmm 4 doors down which way? After walking up and down the motel, I cut my losses and walked to office where the gentleman was happy to walk with me and show me where they were located. The gentleman in the breakfast room was also friendly, talkative, and helpful. So was was the maids, and even the man sweeping the parking lot. Everyone was so nice. We will be driving through in April again and we were going to stay in Reno at a hotel, but why take a chance on a hotel we don't know? We have already made a reservations for this place again! It's a sure thing to have a pleasant experience here!!!

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Summer, I am delighted to hear about your experience with us. I thank you for your time and kind words for our entire team specializing in leading the Fallon area in the delivery of superior customer care . We truly value your feedback because this serves as a good coaching opportunity to all of our team members to let us know what we are doing well and what we can improve upon. Our team's philosophy is to treat each and every one of our guests with the best experience and service possible. Thank you for choosing Best Western Fallon Inn & Suites ! We are looking forward to seeing you in April again.

"Excellent!"

5
14/03/2016

This turned out to be an excellent place to stop for the night on our way north. The staff was friendly and accommodating. When we asked about places for dinner we were given a print out of various restaurants close by. The room was super clean, the bed comfy and there was a good selection of breakfast foods. We would definitely stay there at another time.

"Our Best Stay Ever!!! 10+ on Everything"

5
07/03/2016

My husband Tom Jones is running for US Senator in NV. We were campaigning throughout NV and we stayed at the Fallon, NV Best Western Inn & Suites 3-3-2016 we have never been treated better in all of our stays in the US or abroad! Kathy at the front desk welcomed us and we felt like Royalty! The staff went out of there way to help in ways that made me cry real tears out of gratitude! The rooms were spotless, everything was a 10+. We loved the decor, frig, microwave, over sized room, the breakfast waffles/w berries, fresh coffee and all their many other items served were delicious. This was just what we needed before we got back on the road! I would highly recommend The Best Western Inn and Suites, it is the BEST place to stay in Fallon,NV! We will be back!

"Everything was a 10+"

5
07/03/2016

Was more than pleased with every aspect of the stay. It was my birthday and I mentioned that the bed was so comfortable and I always bring my own pillow, but I liked the way the pillows felt, so I slept on one and in the am I woke up and my neck didn't hurt as it usually did every other morning. I now use my Best Western pillow at home because the owner Mr. Atul Gandhi gave me a pillow for my birthday, which was that same day! I ask my self and you all, who does kind acts such as these nowadays? I will be back and I would recommend Best Western Inn & Suites to all types of travelers. :)

"Maria Bonita"

4
07/03/2016

My wife and I stayed here one night as we headed south. At check-in Shelly was a big help with the room price. She was saying $99 but I had seen it here on TripAdvisor for $74. She said that if we could show her that price online she would honor it. We did and she did. Then we asked her if Fallon had a El Pollo Loco. She said no but if you want a restaurant as good or better we should try Maria Bonita. She was right. Large menu to choose from, all burritos $6.95 and a bit larger than Pollo Loco. Maria Bonita had all the good sauces like the avocado one we like. The hotel/motel was fine. No elevator so we took the ground floor. The kind of rooms you can back your vehicle up to if you like. Breakfast was good. Tater tots plus eggs and the usual fare.

"best western"

4
05/03/2016

Shelly at the front desk was very helpful. The room was decent enough, but had an odd smell. The bed could have been a bit more comfortable. If we had stayed another nite, would have asked to be moved

"Weekend in Fallon"

5
01/03/2016

The recent remodel done on this motel is excellent. The rooms, breakfast area and lobby are beautiful for this class of motel. Every area was super clean as well. Every staff member we dealt with was amazingly helpful and courteous. We will definitely stay here again.

"Super nice staff and a great room!"

5
28/02/2016

We stayed here for about a week while we were deciding if we wanted to move to Fallon or not. The staff were so friendly and helpful, the breakfast was more than adequate and tasty, and the room was very comfortable and clean! The whole visit could not have been better! If we had to identify one thing that we would have liked to have changed, it would be that the pet fee would have either been per visit or capped at a certain dollar amount. It got very expensive staying there with a pet since we had to pay the fee for each night.

"We specifically asked to reserve room118 and were given room 110."

1
24/02/2016

The room was small .no table to eat on. Breakfast was non-existant. No fresh fruit, warm milk, Hard cold eggs. no bacon or sausage, no batter for a waffle.We arrived for breakfast at 6:30a.m. and nothing was available. Our reserved room was given to another party. We were charged $81.00 for our first stay and our return was charged at $94.00 The room was smaller and we got not breakfast

"Best Western Hotel Fallon, NV"

5
20/02/2016

We recently stayed at this hotel for several days on Feb. 10,11 , 2016. We found Kathy and Harshi to be very helpful and super friendly. Kathy looked after our check in and ensured that everything was in order. We found the room to be very clean and comfortable. I would recommend anyone travelling to or through Fallon to stay here.

"On the road, stopped in Fallon."

4
17/02/2016

Fallon was a stopover on our road trip, and I chose the Best Western because of price and experience staying with BW. This hotel had nice spacious, clean rooms, very comfortable bed and a good breakfast selection. If I ever have to stop overnight in Fallon again, this will be my first choice.

"Best Western Fallon"

5
17/02/2016

I was very happy with the service. Everyone was very professional. The room was clean and comfortable. parking was good. The staff was friendly and cooperative. I liked that fact that there was a laundry and I was able to do a load of clothes. The desk clerk obtained the soap and bounce for me to make it more convenient. I would definitely make a reservation there again when I am coming into Fallon.

"My family and I had a great and very relaxing stay"

5
15/02/2016

The staff was extremely helpful and nice. Especially Bill the maintenance man, who helped with our bags. The location is very nice and centralized in the town. Our room and the grounds were extremely clean and wonderful. Thank you for such a wonderful visit!!!!!!!!!!!!!!!!! Even our baby slept all night!!!!

"Clean and well priced"

5
12/02/2016

We made a stopover and were very impressed. Very clean, great service and well worth the price! Great array of food choices for breakfast that even my picky eaters enjoyed. Kathy, the manager, and her crew were extremely helpful. And finally, being 6'4" I appreciate the shower heads being high and adjustable. I know it's silly but those of you who are tall will appreciate this little extra touch.

"Happy guests"

5
07/02/2016

The breakfast area was clean and well stocked even though we were at the very end of the service time. The coffee was very good and we were impressed with the selection of items. A super experience for us, clean room, comfortable bed, fast internet connection and a lovely breakfast..

"Nice place to stay!"

4
06/02/2016

I had booked our rooms with Orbitz and had some trouble and the GM, Nimesh Gandhi and another person, sorry I did not get his name, were very helpful in resolving the issue. Would book a room directly

"The Best Place To Stay In Fallon"

5
03/02/2016

This is an awesome Best Western! The staff are extremely friendly and they take great care of you! Everything is really nice and clean. The lady that works in the kitchen will accommodate your every need. She is an excellent chef and really cares about each guest. If you go through Fallon, stop in and stay here!

"Best Western-Best Welcome"

5
31/01/2016

Easy location to find, comfortable beds, great breakfast and the best front desk reception from Hershil. He was extremely welcoming and even cleared our truck of snow the next morning when we asked for a brush to do so ourselves.

"Downtown Fallon NV."

4
30/01/2016

Nice motel. Good beds Helpful staff. Nice décor. Bit pricey for Fallon Can talk down rate during winter weekday! I travel Nevada weekly as a circuit rider and this is better motel than I usually stay at. Very caring staff and excellent breakfast room setup. Far beyond the usual "Continental Breakfast" More like Europe hotel breakfast!

"Useful for Families"

5
08/01/2016

The Best Western in Fallon, Nevada is a useful hotel when traveling with the whole family. Although my children are small enough that two queen beds was enough, I learned that this hotel offers rooms with three queen beds. We chose this hotel because it serves breakfast and the breakfast exceeded expectations. It featured some hot items, including eggs and tater tots, and yogurt with various fruit options, as well as the traditional continental fare. For our family, the breakfast was easier, healthier, and probably more cost effective than eating at a fast food restaurant. This facility also takes pets, with pet fee of $20.

"Good place to stay in Fallon"

4
03/01/2016

Everything was above satisfactory. Staff excellent very accommodating with all our request. Breakfast was standard but fresh and in abundance. It was snowing but place was maintained safely. We arrived late in the night and was greeted right away and didn't have to wait.

"Vacation "

5
31/12/2015

this one is awesome, we are stop by form long drive, the outside was cold but the room was clean and warm. That's wt we need. Also when u weak up in the morning the breakfast was testy service was good. Gland to be there highly recommend. If u r stop by you definitely will love them especially their manager, the guy is homie.

"Great experience due to great customer services and excellent amenities!"

5
30/12/2015

I stayed at this hotel few weeks back and I have nothing but great things to say about it. Starting with their excellent big clean rooms with great beds and comfortable pillows. The breakfast bar is amazing with fresh breakfasts and clean tables. The staff there was great and very helpful!. One thing that I noticed (that all hotel lacks) is their clean and big parking lot. I would recommend this hotel to my family and friends. Best in Fallon, NV. A must stay!

"Great Stay in Fallon"

5
30/12/2015

I would highly recommend this hotel. On previous trips we tried other hotels in this city which did not provide the quality of the Best Western. This hotel is good value for money with a very caring staff and management that has invested in keeping this property very current and modern.

"Great experience!"

5
25/12/2015

Checked in after midnight...received great service. Room was above and beyond what was expected. Used the laundry facilities - GREAT! 'Kathy' went above and beyond the next morning re breakfast hours, check out, etc. I highly recommend this location and would definitely stay again.

"Best Night Personnel !!"

5
13/12/2015

After speaking to The Best Western Night person named Dee I was very impressed at the level of politeness, professionalism, and ability to help me get a room on such short notice. If you stay anywhere in Fallon, NV stay here the people are very nice. In a nice spot.

"excellent choice"

4
24/11/2015

when in fallon this is the place to stay, friendly and knowledgeable staff, good central location and a good breakfast, get a second floor room to keep the elephants off your ceiling, easy to find and they will take good care of you

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Mr. Hinkle, Thank you for your time in writing the review about our property. We are glad that you enjoyed our hospitality tradition of leading in the delivery of superior customer care. Providing home away from home with the best customer service in all aspects of hotel experience is the hallmark of our values. We sincerely appreciate your survey regarding your recent stay at our property. With your review it is going to let our future guests know what they can expect. We value your feedback about our property and hope to see you when you are back in Fallon, NV. Once again, on behalf of our entire team, we would like to thank you for your kind words and the opportunity to serve you. Enjoy the holidays, Kathy

"good hotel"

4
23/11/2015

We stayed there two nights ago. The room was very clean, and big. The lady who took our reservation was very nice and helpful. It was a bit noisy (we were next to the stairs), but overall we had a good stay. The only disappointment was the breakfast. we went at 9am, and there was a lot of things missing. There was never anybody coming to replace those. I understand that the woman who was taking of the office was also running around, but even half an hour before breakfast is over, I think we still deserve to have the same choices has the first guest.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Mr. and Mrs. Ludivine-Vido, On behalf of our entire team, we appreciate your feedback. We value honest opinion because it helps us realize areas that we may need to correct or improve upon any problems which may have occurred during your stay. I am pleased to see you enjoyed the quality and size of our guest rooms, however we apologize about your breakfast experience. Our tradition is to ensure that every guest has a superior guest experience at every point of contact in the hotel. In order to promote this experience, we like to keep a breakfast attendant on staff, who's sole focus is to serve our guest's breakfast needs. I have talked to my breakfast attendant to make sure that everything is always properly stocked at all hours of breakfast. I am glad you brought this up as it serves as a learning opportunity to re-train our staff in this area. We hope that the next time you are in Fallon, NV you can give us a chance to improve on this. We would be delighted to serve you in the future. I apologize for the inconvenience during your stay with us. If you have any concerns, please do no hesitate to contact me at 775-423-6005. Enjoy the Holiday Season, Kathy

"Good in a pinch"

3
22/11/2015

Acceptable motel room, but be sure you get a non-smoking room if that's what you wanted. I couldn't get the hair dryer to work and the coffee maker was in a position that had to be moved to the bathroom sink area as I couldn't reach it. Better breakfast than many continentals. Very friendly staff.

Kathy-BWFIS, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Ms. Helen G, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our goal is to deliver superior customer care to each and every one of our guests to ensure the best stay possible. I am pleased to see that you enjoyed our Warm Signature Breakfast and our friendly staff. Please note, all of our guest rooms are non-smoking rooms. I wish during your stay, you would had contacted our customer friendly, 24/7 Front Desk Guest Service Team to help you resolve the issue. We appreciate your honest feedback because it allows us an opportunity for improvement to correct or improve upon deficiencies or problems which may have occurred during your stay.Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that the next time you are in Fallon, your stay can be even more memorable. Please feel free to contact me at any time regarding any concerns you may have at 775-423-6005. Enjoy the holidays, Kathy

"Visit"

4
21/11/2015

The rooms are very nice and clean. Nice bathroom. Good breakfast . Courteous staff. Down grade for CNN on tv in breakfast room . Prefer weather channel or Fox News. Close to restaurants and grocery store. They have a laundry which we where glad to see after 8 days on the road.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Johnstanforth, Thank you for taking the time to leave a review for our property. We apologize you did not enjoy the programming in the Breakfast room. We want to let you know for your future stays with us, that you as the guests has the control of what is watched at Breakfast and can change the channel to your liking. We hope to see you the next time your in Fallon. Thank you and have a good day! Erin McMindes Asst. Manager

"My Experience"

5
20/11/2015

I rated my stay at the Best Western in Fallon as high as I could because that is what I feel like it deserves. The entire staff was courteous, the room was comfortable, the breakfast was good, and the room rate was not bad. Over all it was an exceptional experience.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear John D., Thank you for taking the time to review our property. With your review it is going to let other travelers know what to expect with us. We are happy to know you had such an exceptional experience with us.. We hope to see you the next time your in Fallon. Thank you and we hope you have a great day! Erin McMindes Asst. Manager

"Great Hotel in Fallon, NV"

5
19/11/2015

I have stayed multiple times at this Best Western in Fallon, NV and it is very nice to be recognized at check-in and around the property. The staff is caring and helpful; the rooms are clean and comfortable.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Cheryl L., Thank you for taking the time out of your day to leave a review for our property. We are happy to know that you have such a great experience with us when you are town. We hope to see you soon. Thank you and I hope you have a great day! Erin McMindes Asst. Manager

"Best customer service EVER!!!"

5
18/11/2015

My grandparents and myself visited Fallon from Texas to see my dad because his cancer has gotten very bad. At first we were a little Leary of it being an outdoor best western instead of a indoor one. But we are beyond thankful and happy we chose to stay here! It's was the best experience we have ever received at any hotel! I myself have stayed at many 5star hotels and this stay was better than any of those! The employees were so kind and aware of their guests. Not one time did anyone walk past us without a good morning, a hi, or a how are you?! The staff here was so friendly and did everything they could to make our stay worth every minute!!! The manager (or so I believe) even saw my grandparents bringing down their bags and helped them load their bags into their cars and when I showed up helped me with mine as well! Way to go best western in Fallon !!! I would recommend this hotel over any other in a heart beat! Thanks so much for an amazing customer service experience!

"Cross country on a Harley."

4
02/11/2015

Located right on the main strip of Fallon, easy to find and pull in to. Ground floor rooms and able to park motorcycle right outside room. Beds were comfortable and room clean. Breakfast was hot and fresh. Restaurants and grocery store located within easy walking distance of this property. I would stay again.

"Best Western Fallon, Nevada "

4
30/10/2015

Dated Best Western, they are remodeling. Room was clean, bed and pillows very comfortable. Continental breakfast was nice . Staff was VERY attentive, nice, always asking what can they do for you!. Nice place to spend the night, do not expect the Ritz, but would recommend.

"A great stay on Highway 50"

5
27/10/2015

Great rooms, clean, good airflow with the heating system and friendly staff make this a great stopover if you are traveling on Highway 50, the "loneliest highway in America". Steve did a great job keeping the [free] breakfast bar stocked and checking out!

"October 7, 2015"

4
11/10/2015

The Best Western Fallon Inn & Suites in Fallon Nevada is a great place to stop when traveling through central Nevada and not wanting to stay in one of the bigger cities. The hotel staff is friendly and the rooms are clean and well kept up. Parking is directly in front of the room which is a feature I particularly like. The beds are comfortable and the Internet works well. Many restaurants and facilities are nearby for shopping. The breakfast room is located in among the first floor rooms and is a little small. The food offerings are good. I would stay here again when the opportunity occurs.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Ron B., Thank you for taking the time to leave a review for our property. When review our property you are letting the other guests know what to expect from us and the staff know how we are doing. The next time your are in our area we will be happy to see you again. Thank you and have a good day! Erin McMindes Asst. Manager

"Oasis after long desert drive"

5
11/10/2015

After 2 weeks of sleeping on an air mattress in Phoenix during a family medical emergency and an 10 drive desert drive from Phoenix to Fallon, this place was like an Oasis. Clean, soothing, comfy bed, fast internet, coffee, lemonade, fresh baked cookies, breakfast the next day. Next time I make this drive this will be the place to stay.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Karen R., Thank you for taking the time to leave a review for our property. Your review not only lets other travelers know what to expect when staying at the Best Western Fallon Inn & Suites, but also let's the staff know how we are performing. We are happy to know after your families emergency and the long drive that we gave you a soothing experience. We will be happy to have you anytime you come through. Have a good day!! Erin McMindes Asst. Manager

"good value hotel"

4
10/10/2015

Large room, comfortable beds, decent price, more than adequate breakfast. Everyone was friendly. And it's close to a couple fair places to eat. This is probably the best choice in town value wise. We will definitely stay here next time we pass through Fallon.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear John W., Thank you for taking the time to do a review for our property. You are not only letting other travelers know about our establishment, but also our staff know how they are doing. We are excited to see you on your next trip through Fallon. Thank you and have a good day! Erin McMindes Asst. Manager

""Great Place""

5
09/10/2015

Great check in ~ beautiful room ~ great breakfast choice & cookies were in lobby to enjoy & nice coffee area when checking in. Our room was all new, very impressed. Now, the problem...we were in room 121, we were watching the ball game & other programs on TV (great TV). Then the trouble started...every 30 seconds a noise could be heard, sounded like a bathroom exhaust fan. It would go for 15 seconds/off for about 30-45 seconds. This went on all night! Found out that our room was next to some kind of control room & that is where the sound was coming threw. Because we were so tired, we just dealt with it....did cause interrupted sleep for both of us.When we told the lady at the desk her comment was ~ yeah we had a few people say they heard the noise! I think they should of offered an adjustment to the rate of the room. Other than that, great stay! Don't stay in room 121....

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Sydney P., Thank you for taking the time to review our property. Your review does not only help other travelers know about our property, it also help our staff know how they are performing. I apologize for the noise in your room form the sprinkler room. I have put this room down until I can get a technician out to work on the noise problem. I am happy the rest of your stay was a good one. We hope you will stay with us again. Thank you and have a good day. Erin McMindes Asst. Manager

"Exceptional service & dog friendly"

5
08/10/2015

Very professional staff. Kathy was so accomodating to us and our two dogs and made us feel very welcome. Our room was clean & well maintained and the staff was helpful in every way. Kathy even called our room shortly after check-in and verified that we were satisfied with everything - now that's great service! We will definately stay at this hotel the next time we're in Fallon.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Slefitz, Thank you for taking time out of your day to leave a review for our property. Your review not only tells other travelers what to expect form our property, but our staff, like Kathy to know how well we/she is doing. I will make sure she reads this and knows how her Superior Customer Care effected you. Thank you and have a great day! Erin McMindes Asst. Manager

"Great place to stay"

4
30/09/2015

Conveniently located, professional, helpful and friendly staff. Access to some breakfast room items available at all times. I needed a fork and napkin, water, coffee and other oddments were available. We have enjoyed staying here a few times and they have never disappointed us.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Ralph M., Thank you for taking time out of your day to leave a review for our property. Your review not only helps our staff, but the other guest staying at our hotel to know how we are doing. We are happy that you and your wife have enjoyed your many stays with us. We can't wait to see you next time your in town. Thank you and have a great day! Erin McMindes Asst. Manager

"Falln BW"

5
25/09/2015

Excellent customer service. Hotel clean and kept in shape. Staff was very helpful in every aspect of our stay. First time at this property, will definitely stay at this property anytime we are in Fallon.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Rodney R., Thank you for taking time out of your day to leave a review of our property. Your review not only helps other travelers know about our hotel, but also our staff know how they are doing. We are happy that you felt our motto, to lead the industry in Superior Customer Service during your stay. We are excited to see you the next time your in Fallon. Thank you and have a good day!! Asst. Manager Erin McMindes

"Great customer service"

5
23/09/2015

I called to make a reservation and spoke with Kathy at the front desk. She has excellent customer service skills and made my stay there very enjoyable. She even offered me cleaning supplies for my motorcycle. The motel is not “brand new” but they obviously take pride in maintaining the premises. The room was neat and clean with plenty of charging outlets for my laptop and phone. The breakfast area was very clean, and the staff was busy cleaning up the countertops and tables.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Harvey M., Thank you for leaving a review for our property. We here are happy to know our goal to lead the industry in Superior Customer Service was felt during your stay. I will be sure to let Kathy know how she made your stay an enjoyable one. We hope to see you again when you are in Fallon again. Thank you and have a good day! Asst. Manager Erin McMindes

"Spacious well-appointed room, friendly, helpful staff"

5
21/09/2015

We didn't look at the pool, and thought the breakfast adequate but rate the visit excellent because of the large (double queen) room that appeared to have been recently renovated and beautifully decorated. And the price was reasonable (less than the Holiday Inn Express down the street). The room was nicer than you might expect from viewing the outside of the building. No interior halls; rooms open to the parking area.

DEEW698, Manager at BEST WESTERN Fallon Inn & Suites, responded to this review
Dear Judy C., Thank you for taking time out of your day to leave a review for our property. Your review not only helps our other guests to know about our property, but our staff also. We hope to see you the next time you come to Fallon. Thank you and have a good day! Asst. Manager Erin McMindes