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Best Western Hotel Brigham City Inn & Suites, Brigham City

480 Westland Drive, 84302-3007, Brigham City, United States - Vedi su una mappa
Best Western Brigham City Inn & Suites - Area esterna Il Best Western Brigham City Inn & Suites è situato nel centro di Brigham City. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Benvenuto al Best Western Brigham City Inn & Suites, hotel di recente ristrutturazione situato a Brigham, Utah, nei pressi delle autostrade US-91 e I-15. Ci troviamo a circa dieci chilometri dal Willard Bay State Park e a circa cinque chilometri dalla riserva naturale Bear River Migratory Bird Refuge. L'hotel offre una stazione di ricarica per auto elettriche interna, colazione all'americana completa gratuita e piscina e vasca idromassaggio al coperto. La nostra struttura, dove sono ammessi gli animali domestici, garantisce agli ospiti un servizio clienti eccellente a un prezzo conveniente.

Best Western

Hotel Brigham City Inn & Suites

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i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Terme
    Terme
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

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Certificate of Excellence 2020
Travelers Choice 2020
 
Travelers_Choice 2020
 
Basato sul parere di 327 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
178
Molto buono
101
Nella media
25
Scarso
12
Pessimo
11
CONSULTARE I PARERI SU
Affari Affari
22
Da solo Da solo
28
In coppia In coppia
116
In famiglia In famiglia
108
Viaggio con amici Viaggio con amici
24
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Perfect!"

5
Laura B, Glenwood Springs, Colorado 10/04/2021

Best Western is shifting all their locations into a better experience for guests and Brigham City is no exception! I started staying here over a year ago and am so pleased with the staff, location, and all that's available! I highly recommend including this location as a stop over during your trip!

"Not very clean"

3
phils834, Spring Creek, Nevada 20/03/2021

Room looked to be newly remodeled and modern. People were very nice. Was not all that clean in the room. Desk top had not been cleaned, it was pretty sticky. There was dried "snot" in the sink. Shelves in the shower were dirty, obviously had not been cleaned.

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for your feedback

"Dogs barking for hours , couldn't sleep, Phone didn't work, had the pricing wrong and couldn't fix"

3
User 15/03/2021

Dogs barking for hours , couldn't sleep, Phone didn't work, had the pricing wrong and couldn't fix due to night shift clerk wasn't there, employees outside smoking, etc. They were doing a remodel on the elevator they didn't show my room was for 2 nights so my keys stopped working but in the reservation it showed my room for 3 nights thatavwas over paid by 20.00 per night.

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for the great review! We hope you enjoyed your stay with us and we hope to see you again in the future!.

"Nice and clean hotel"

5
E3838NXroyc, Newark, New Jersey 11/03/2021

This hotel definitely met my expectations. It was nice and clean. The hotel looked like it's been recently remodeled. I would stay here again and would definitely recommend to anyone traveling in the area.

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for the great review! We hope you enjoyed your stay with us and we hope to see you again in the future!.

"Great hotel"

5
User 24/02/2021

The hotel was located between lot of good place to eat with in walking distance. The rooms looked brand new I think they just remodeled. I did see that they are adding an elevator so that would be nice thing to have. For Breakfast they had fair amount of options. My overall stay was great and would definitely recommend this hotel.

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for the great review! We hope you enjoyed your stay with us and we hope to see you again in the future!.

"Stay Here!"

5
User 16/02/2021

I stayed for a night at this Best Western a few days ago and it definitely met my expectations. The staff was extremely kind to me during the check in process. Most importantly, this hotel was clean!! Definitely recommend staying here!

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for your feedback. We hope to have you stay with us again soon.

"Clean hotel with amazing Staff!"

5
User 14/02/2021

Our stay here was amazing, the hotel was newly renovated. They were offering breakfast which many hotels are not doing in Covid. The staff was amazing, the person who checked me in was very friendly! He recommended the deli right across from the hotel for lunch which was great. My overall stay in Brigham city was great and will definitely be back!!!!

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for your feedback. We hope to have you stay with us again soon.

"Driving to Idaho "

5
287hardeeps, New York City, New York 11/02/2021

My wife and I went on a road trip to Idaho and decided to take a break in Brigham City. The BRAND NEW Best Western in amazing. So clean and beautiful. They did a very good job with this place. Friendly staff and comfortable stay. We will stop here again on our way back.

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for your excellent review of our hotel. I am glad that you choose to stay with us during your road trip. Please reach out to me personally during your future trips, I'd like to personally thank you for your review.

"Noisy!"

1
User 07/12/2020

At first I was pleasantly surprised by the front desk greeter accommodating my dogs and I on an unplanned stop traveling from ID to AZ. However, I am not sure exactly what goes on all night in Brigham City, UT but the neighbor had an unreasonable amount of traffic coming and going from their room indicated by wall rattling door slamming non-stop between the hours of 22:00-05:00 when I finally decided I was better off just getting back on the road. I phoned the front desk to complain, certainly I wasn't the only guest disturbed by the noise, no answer. Eventually I got an answer, I explained the issue, the gentleman at the desk was also empathetic, apologized and said he would talk to the manager about an adjustment on my bill. I did receive a canned email apology but no follow up.

"Very clean and modern hotel"

5
User 23/11/2020

I was passing through brigham city and i have heared about this place but when i visited it was more amazing then i think and the staff is very friendly and the whole rooms were fully cleaned and everything was properley maintained and they don't give any chance of complaints

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for your excellent review of our hotel. I am glad that you choose to stay with us during your road trip. Please reach out to me personally during your future trips, I'd like to personally thank you for your review. General Manager

"If this is "enhanced" cleanliness... I'd hate to see normal!"

2
SFJF8182, Seattle, Washington 25/10/2020

Stayed here one night during a road trip. Booked the 2-room suite - the only one in the hotel according to the front desk. No elevator here so we lugged everything up to the 2nd floor. Checked in mid-afternoon, hotel had some renovations going on and some amenities closed for COVID, but it is what it is. When we got to the room, we had work to do. Floor/carpet was disgusting - orange cracker remnants in several areas, and DOG FOOD. (We don't have a dog.) Clearly hadn't seen a vacuum. Bathroom had some grime near the sink and hair in the tub. During a normal time this would be a gross stay... during a pandemic that level of uncleanliness is inexcusable! When I brought this up to the front desk upon checkout the next morning, I got a shrug of the shoulders. Filled out an online survey and got a fairly basic "sorry here are some extra rewards points in your account" response. Better than nothing I guess... but I felt compelled to share this the experience with other travelers. Hotel wasn't full but more than half of the guests we encountered in the halls/lobby were not wearing masks. Staff was wearing, but not enforcing posted signs requiring masks. Based on a similar experience at a hotel nearby, this is likely a reflection on the general area rather than this particular hotel. Looked at the data since our stay, and COVID cases there are spiking! Hmm...... The suite, if a bit dated, was a good setup and we slept OK, but until these folks get their act together on cleanliness I'd pass.

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for your feedback. We hope to have you stay with us again soon.

"Owner more concerned about making money than keeping guests safe"

2
User 14/10/2020

I stayed their recently with my husband and found the place to be a bit of a mess! There are huge crates or storage bins in front of the hotel, along with weeds so no curb appeal! They have an elevator that is still in construction, and not properly blocked off. They have a sheet hanging in a hallway upstairs due also to construction, and I saw maid having to lift the sheet to get their huge cleaning carts out. They had lamenated notes on the desk, which I did not want to touch, did not need to be there with covid going on right now. Too much construction mess going on in front of the hotel entrance, they need to get it together!

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for your feedback. We hope to have you stay with us again soon.

"Too many small things wrong"

3
benjaminvP1223SQ, Heber City, Utah 26/09/2020

First, the positives: the rooms are huge, the staff is friendly, and the price is reasonable. The problem with this hotel is there are so many small issues that they add up to a less than enjoyable stay. The TV didn't work (someone at the front desk came and looked at it and said it was broken but all they could do is put in a maintenance request), the tub drain wouldn't plug, the clocks don't have batteries in them, the lamp shades are damaged, the doors all creak so bad they wake everyone up when you try to go to the bathroom at night, no breakfast, nobody at the front desk at checkout or in the evening (I had to go out 3 times before someone was there to look at the TV), on and on and on. All of these are such simple things to fix but it adds up and gives the impression they don't really care and are short staffed. There are other options nearby so I don't think we would stay here again.

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for your feedback. We hope to have you stay with us again soon.

"Nice hotel, modern and clean"

4
103danielk, Mesa, Arizona 30/08/2020

Nice hotel, modern and clean. Only negative was air conditioning was slow, took until early morning to cool hotel (104 outside). Soft bed Did a good job trying to provide breakfast in this enviroment with pre-made burritos.

Shashi Chaudhari, General Manager at Best Western Brigham City Inn & Suites, responded to this review
Thank you for your feedback. We hope to have you stay with us again soon.

"Great location and excellent front desk service"

4
Debby K, Globe, United States 03/08/2020

I received excellent front desk service by Devon. I was hobbling on crutches and he helped me with the luggage cart and offered to bring anything I needed to the room. Very courteous and helpful! I realize with the Coronavirus that Best Western can't provide their usual breakfast buffet but all they had were pre-packaged burritos and they were terrible. I expected maybe a To Go bag with fruit, pastry, donuts, juice, bottled water, granola bars, etc. The bed was really comfortable but very hard to get into -- those 20+ inch mattresses put the bed four feet off the floor and you need a ladder to get into them.

"Best Western in Brigham City was great!"

5
User 27/07/2020

Devin is great at customer service. The beds are comfortable. The pool is nice. The hotel is newly renovated. Breakfast options could be better and they need to put linens in the rooms for the pull out bed.

"Good hotel at a reasonable price"

5
Michael A, Ocean Park, Washington 17/07/2020

This hotel offered a comfortable, clean room at a reasonable price. COVID caused most of the amenities to be canceled, but that's OK. We got a very good night's rest on our drive from Colorado to Washington.

"Room I had rented was being renovated!"

1
User 02/07/2020

After being quarantined for months, due to the corona virus my girlfriend and I were looking forward to a nice getaway. I had an Eagles convention in Brigham City, Utah so we decided to stay at the Crystal Inn. I made reservations and was quoted a price of $87.30 per night for the Jacuzzi Suite. I had always stayed there for years. I am Crystal Rewards member. The Crystal Inn in Brigham City, Utah was bought out by Best Western. Since I had had reservations in January, I was assured that Best Western would honor my reservations at the quoted price and that it would be a smooth transition. Once I arrived for check-in it was a little after 2:00 p.m. The manager told me that my room wasn't ready to come back at 3:00 p.m. I assumed it was housekeeping and left. I came back at 3:00 p.m. and was told that my room wasn't still ready. After waiting 30 minutes to speak the manager, he came out and told me my room wasn't ready because maintenance was working on the tile around the bathtub! I asked him why would they rent out a room if knew it wasn't ready. He got upset and his response was,” I'm going to cancel your room, you can go elsewhere”! I told him I wasn't going anywhere, I wanted the room I had booked for months. I told him I need a room to get ready for my conference, he reluctantly agreed to let use another room and I could transfer to the room, I had reserved, when it was ready. The room was finally ready at 4:30. The workers had filled up the whirlpool bath tub and turned the heat to 90! It was like being in sauna, hot, humid and muggy! After I check-out I received a phone call from the Best Western saying that I owed them $268 for two nights stay. I asked them why it was so much. They said it was $90 for Saturday night and $130 for Sunday night. I told them what Crystal Inn had quoted me and even sent them a copy of my confirmation e-mail. The price on the Best Western website is $98.18 per night. I was charged $517.20 for two nights! I have been a Best Western reward member for years, I hope this is an isolated case. The manager's customer skills are lacking, he is extremely rude. I tried unsuccessfully to reach out to the manager. He was either in a meeting, on the other line or out to lunch every time I called.

"Trip with my wife "

5
287hardeeps, New York City, New York 29/06/2020

My wife and I were passing through town and decided to stay at the brand new Best Western inn Brigham City. The rooms are amazing and brand new and we absolutely loved our stay. The staff is very welcoming and friendly. Will be back for all future stays.

"Not clean"

3
User 14/03/2020

Crystal Inn – hotel style motel with nice lobby and attractive overall, house keeping has much to improve, we found towels and cups between furniture, unclean surface of tables and counter. I would give it another chance if back in the area providing the price is right, next time I would demand to check room first..

"Price/quality is decent"

4
rtw123, San Francisco, California 09/03/2020

Price/quality is very decent for the area. We stayed in room 102 (ask for that one!) that borders no other rooms, but street and pool/patio. It's great to have no neighbors and be in a quiet room. Service was great. There are no frills, but the place is clean and cheap.

"Reservations Canceled--- Beware!!"

1
User 24/02/2020

A group of friends has an event that we held the same weekend for the last 10 years at the Crystal Inn in Brigham City. The hotel changed hands, so we were a little concerned about our reservations (we book a year in advance, then follow up every few months). We called three times to confirm, the last time being a few days ahead of our arrival. They said everything was ready for us. WRONG! When we arrived, our reservations had been canceled! The story as to why kept changing, but the bottom line was we had no rooms, no conference room and all they could say was "it is a training issue -- we will make it right." How do you make something right when they had no rooms available and their conference room was stacked to the ceiling with boxes for an ongoing remodel project? Needless to say, we will never book this hotel again.

"5 reasons for 5 stars "

5
W1274ONmarkb, Brigham City, Utah 22/02/2020

Five reasons for my five stars....1) Friendly staff willing to do whatever is needed to satisfy customers. 2) Later pool hours compared to other hotels. 3) free WiFi that actually works well. 4) free continental breakfast that has many more tasty offerings compared to other hotels in this class. 5) great rates! Only suggestion...need lights over the sink/vanity area. Maybe other rooms have this but ours had no light. Thanks for a great stay! We'll be back!

"Enjoyed Our Stay Overall"

3
TJLMES, York 11/02/2020

When we arrived there was no reservations under our name although we'd made reservations several months prior, reconfirmed a few weeks beforehand as well, because we reserved several rooms for our family who were traveling together. The situation was very nervewracking to say the least. Hotel personnel worked out the situation, were friendly, courteous and helpful. I don't know what we would have done had they been full. Breakfast - there were numerous selections - nice breakfast. We've stayed at this hotel in the past and it is in a convenient location as well.

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