Best Western Hotel Wilderness Trail Inn,  Barbourville

4.5/5  - basé sur 127 notations.
1476 S US Highway 25E, 40906-7317, Barbourville, United States - visualizzare mappa
+1 606 546 8500 +1 606 546 8500

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Il Best Western Wilderness Trail Inn si trova fra le splendide e ondulate colline che circondano la più antica città del sudest del Kentucky ed è di proprietà e a gestione locale. Troverai comode camere racchiuse all'interno di una struttura ben curata. Che si tratti di un fine settimana romantico in una suite Jacuzzi® o di un viaggio d'affari, nessuno ti potrà offrire una sistemazione più particolare e comoda della nostra. Il personale professionale del Best Western Wilderness Trail Inn è orgoglioso del proprio lavoro e farà di tutto per rendere piacevole il tuo soggiorno. Rilassati nella nostra piscina all'aperto (apertura stagionale). Indipendentemente dal periodo dell'anno, potrai goderti tutte le attrazioni locali ed essere sempre circondato da un panorama mozzafiato. Nel raggio di 1,5 chilometri circa, troverai un ampio numero di ristoranti. L'hotel dispone, inoltre, di parcheggio per CAMPER completo di allacciamenti. Il Best Western Wilderness Trail Inn ti offre la possibilità di rilassarti a prezzi convenienti. Non accontentarti di nient'altro! Ti auguriamo un soggiorno gradevole!

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Basato sul parere di 128 viaggiatori
Certificate of Excellence
Molto buono
Affari Affari 28
Business Business 17
Da solo Da solo 11
Di coppia Di coppia 9
In coppia In coppia 17
In famiglia In famiglia 61
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Qualità del sonno
Best Western Wilderness Trail Inn,Barbourville
  • 4
    « A Pleasant Place to Stay »

    Overall, we were very satisfied with our two night stay. The room was clean and everything in the room worked. The staff were friendly and helpful. It would have been better if they offered a hot meal at breakfast in addition to the continental breakfast.

    « Business »

    Great place to stay, everyone was very helpful and pleasant to be around. Even the other guest were nice. the personal helped when I needed directions. I will be back later this year and will definitely stay here in Barbourville KY.

    « Top Choice »

    I always chose to stay here when working close to this area.The staff are always welcoming. Rooms are clean and bed is comfortable. The location of this facility makes it easy for me when working a 50 mile radius.

    « Great nite! »

    Wonderful hotel with pleasant staff. Room and reservations were correct. Staff were interested to be sure that we has a good check in. They called a few minutes after check in to make sure that we were comfortable. The room was clean with a microwave and a refrigerator that had a freezer compartment that actually worked. Breakfast served good food and drink breakfast,

    « My family and I were unable to get home due to high water. »

    The staff was very friendly and made sure that we had everything that we needed. Breakfast was provided which is a perk when you have hungry children! The housekeeping staff was amazing they went above and beyond to make sure we were comfortable!

    « Flooded away from home! »

    The staff was absolutely AMAZING! My child attends a private school, so he had to go to school regardless of the weather! We were flooded out and the place was amazing! Breakfast was great and the place was so clean!!

    « Pleasant »

    Affordable, clean and pleasant! I would recommend this place to friends and family. The bed was comfortable, and the hot tub was pleasant. My room was non smoking and smelled very clean. The staff was friendly, and the breakfast was simple but fine.

    « Noisy »

    Noisy highway is a bit annoying but it's not a bad option considering the rural location. They do provide ear plugs to compensate for the noise but who really wants to do that.. I'm not sure what other options are in the area.

    « Nice and clean »

    Stayed here many times and room is always clean and comfortable. Staff is always helpful and friendly. Easy access to 25E, restaurants and Wal-Mart. Have stayed here in July and used the outdoor pool. Also enjoyed the free local news papers.

    « Great Service at Best Western, Barbourville, KY »

    Nice clean hotel, with very courteous and helpful staff. Would definitely stay again, and would recommend to others. Good continental breakfast items in addition to hot waffles and microwaveable entrees.

  • 5
    « Excellent Place to Stay »

    Have stayed at this location more than 5 times and have NEVER been disappointed...The Hotel Clerks go out of their way to make sure you are comfortable ..and are available if you need them for anything..

    « nice place to stop »

    my college is located here and i come back for homecoming. i always stay here because it is convenient, clean, nice features and helpful staff. wouldn't stay anywhere else. i look forward to returning next year.

    « Clean Hotel »

    'this was a very lean Hotel, the staff was courteous, and they had a nice outdoor area around the rear of the hotel with benches to sit on away from the traffic. I would stay here again. Our room was on the road side which was a little bit noisy when we slept but they did provide ear plugs for us.

    « Met Our Needs »

    My husband and I were visiting this area of Kentucky with friends for a few days, and this BW was in a good central location for us. The staff were friendly and eager to help, our rooms were clean, and the beds were comfortable with good pillows. The shower was also good with lots of hot water. The breakfast area was clean but very small. The selection was pretty limited compared some of the BW locations - yogurt, instant oatmeal, juices, milk, boiled eggs, the make-your-own-waffles as well as bagels and toast. A sign over the microwave indicates that an additional item is available by asking for it at the front desk. We did this one morning and it was a pretty good microwavable Jimmy Dean sausage, egg and cheese biscuit. We experienced no problems with the WiFi while we were there. Just a couple of notes. If you have mobility issues at all, you might need to request a handicap accessible room as our toilet was not much higher than in a kindergarten classroom. If one has bad knees, it would be a bit of a challenge to get up and down. Our only other issue was our 2nd night. Our bathroom had a very strong smell of cigarette smoke when we came in for the night, even though ours was a non-smoking room. I called the front desk and James said the room above us was a smoking room and sometimes when they smoke on the balcony, the smoke will drift down to the first floor??? When we turned on the a/c and the fan in the bathroom, it finally cleared out, but keep that in mind if you are sensitive to cigarette smoke. We were in room 105. We would stay here again if back in the area and recommend you give it a try if you are looking for a basic, clean hotel in the area.

    « Visiting the Grandson »

    We were very pleased with the appearance of the hotel, and our room. Very clean and well maintained. Convenient to Union College, where our grandson goes to school. Nice folks who work here, from reservations on down...we will be staying again.

    « Good place to stay »

    We have stayed here several times and it is a nice place. Sometimes we have minor things like water pressure in our bathroom that isn't what we would like. The wifi internet here is absolutely atrocious. But the area this is in being located in the Appalachians is like that pretty much everywhere around. The continental breakfast is good. The staff is normally nice and helpful. The rooms are always very clean. Some have been updated more than others but they seem to be making improvements all the time. I would recommend this to anyone. If you want to stay somewhere close to Union College, this is your best bet. Pretty much the only place right in Barbourville, KY.

    « Clean and Friendly »

    We had been travelling all week and this was by far the cleanest and nicest hotel that we stayed in. Staff was super nice! The rooms were in good shape, but we were told that the carpet and furniture was going to be replaced soon. They had fresh paint and exterior décor. Pool looked fabulous, even though we did not use it. Breakfast was really nice with extra touches.

    « Nice place to stay »

    On a highway in a small Appalachian town is not where it is easy to find a nice place to stay. Like most Best Westerns, this one is nicely maintained. With excellent access, great location, nice staff and well appointed rooms, you can't go wrong. The pool is very well maintained, but outside. Parking is great for extra large vehicles or the average car. The only negative I could find is the all the rooms have exterior doors. This increases the noise as other come and go, but overall it was very quiet. For its location, amenities, cost and service, you would have to drive a while to find better.

    « Great people »

    Visited Best Western Wilderness Trail Inn in August of 2017 have stayed here often. Employees are always very friendly and the inn is very comfortable. Will be returning soon you should too.Only thing missing is hottub

    « Best Western Barbourville KY »

    Clean and recently updated. Very pretty landscaping, The Staff were all very courteous and helpful. The hotel is a prime example of typical KY hospitality - I love the KY residents and their culture!!!! It is always good to return the KY state to visit all my relatives. Don't miss the Cumberland Falls Moonbow!

  • 4
    « Nice! »

    We had a very good experience staying at the Best Western in Barbourville, KY. We didn't use too many of the amenities, but they were available. We did get ice in the morning. We enjoyed that there was a recliner in the room.

    « Good for a nights stay »

    As the rating states 3. No issues with the staff. The room was basic and clean. The staff is friendly. No issues. It's a two level hotel. We were on the first floor on the highway side. We were warned about the traffic noise. There is noise but at 3am we fell asleep rights away. We could hear the traffic in the morning no big deal. It's w*s an over night stay and was perfect for us. The other couple was at the back of the hotel and heard nothing. We were call the day before our arrive and we had both our rooms upgraded to king rooms. I would stay again for an over night stay. It's about 20 Min's from I75. But we were going in that direction. Not a bad place to stay if you are in the area.

    « Great Palce to Stay »

    Our baseball team and their families stayed at this hotel for a State All Star Tournament. We needed a hotel, with a pool and complimentary breakfast. This place was perfect. It was a huge place, it was very clean and the staff were great. The pool area was perfect for the group to hang out at night and order in food for our large group.

    « Very nice »

    We have our family reunion every other year in Kentucky. Our family has been staying at this hotel for a lot of years. They have very friendly employees, the room & pool were very clean. They have vending machines & ice machine on both levels

    « Very Nice Best Western »

    We stayed one night at this property and it was a great stay. Our room was spacious, the staff were all very friendly and helpful. The breakfast was really good. The lady who checked us in told me that they served biscuits with sausage, egg and cheese, so the next morning I asked the lady who was working in the breakfast area for two of their biscuits. She went to the back area and brought me two Jimmy Dean biscuits, and she told me how long to microwave them. They were really good. We would stay here again if in the area.

    « Would Highly Recommend Staying at this location »

    We have stayed at this location several times and have always been pleased with the room, staff , ect...The front desk go above and beyond to make sure your stay is pleasant.. We love stopping on our way thru..

    « Great place for group events »

    I stay here annually for a family reunion. Usually we have about 10 or more rooms for this event. The location is perfect for us. The service is always great. Hotel is clean. Pool is adequate. The staff is always smiling and always helpful. Nancy has become like a friend to us. We look forward to seeing her every year as well.

    « Couldn't be better »

    We were in town for the local BBQ competition - we were concerned that because Barbourville is a small town that the quality of the hotel would not be very good. We were certainly wrong! Very nice staff, hotel was really well maintained, and the city is really charming. It made for a wonderful stay - we look forward to being back next year!!

    « last chance motel »

    good location to funeral home. hotel staff very helpful . good directions for food, food was good. would not stay at this motel again.parking lot and stairs where muddy due to construction trucks and workers

    « Nice and friendly staff »

    The staff were very helpful !! The appearance of the hotel was very nice the rooms were great ,,,!!!! The comfort of the beds for outstanding '!!! The cleaning staff done a great job every morning the food was excellent

  • 5
    « Great stay at Best Western »

    The Best Western Wilderness Trail Inn in Barbourville, Kentucky provides a friendly staff, well kept rooms, and a well managed hotel for vacation in the area or for Business in the area. If you need assistance, just ask at the front desk--help on the internet, directions, restaurant recommendations, etc.

    « Good for motel stay. »

    Very nice for a motel . Fast check in . With gap under door did find a few ants that got in everything else was good for being a motel . I used a direct bill credit card, like CLC. CLC stays do not get reward points at this location like they've do at others , So No I won't be staying again .rewards points are by stays not by dollar amount.

    « Great place to stay »

    This is a great place to stay. The staff are top notch. Rooms are comfortable. This place has a family feel to it. I have stayed there many times to attend events and meetings at Union College. I am always pleased with the service and would recommend this place. if you want a reasonably priced, friendly atmosphere. I can think of no where else I would rather stay in the area.

    « Newly Remodeled Clean Rooms »

    We had a great two night stay last weekend (4-14 & 4-15-2017). Rooms are being remodeled. Everything was clean and the new pillows are the best! Complimentary breakfast each say includes fruit, danish, cereal and make your own waffles. There is an area behind the hotel to use for grilling out and just sitting and enjoying the foothill forest. This is the only hotel in Barbourville, so you need to book early for the Daniel Boone festival. The staff was great and we will definitely stay here again when we come to visit.

    « Your Only Choice »

    Attended Union College Preview Day and this was our only choice. Front desk manager was nice and professional, complimentary breakfast was good and outside entrance to room was convenient. Over-priced ($99/night) based n the quality of the room but they are the only hotel in town.

    « Over priced Best Western »

    I stayed at the Best Western Bourberville KY. At check in the price was over $100.00 with tax and no discounts. I used my points, 16,000. I am a diamond member for many years, they could not find me in the computer. I had to call the 800 number. While on the phone she found me in their computer. The bed was extremely firm, WiFi worked good, decent breakfast with very firm chairs. Room walls are thin, you can hear your neighbors. As a diamond member I have stayed at many Best Westerns, this 1 is over priced and over rated for having no events in the area during my stay and not much around the area to do. There are a few fast food restaurants near the property.

    « great stay in a nice little town »

    Great hotel in a town with lots of places to eat. The rooms were large and clean. The front desk staff was great at check in and check out. It is a little pricey for a hotel with no inner corridor but they are the only hotel in town. We paid $100.00 for a Saturday night stay. I would recommend this hotel.


    Best Western in Barbourville may not be extremely luxurious, but it has everything you need. That makes is above others is the individual personal service that the staff provide to you. They are SOOOO NICE! They give a courtesy call to your room after you check in to make sure everything is okay with your room or if you need anything. The continental breakfast is good with the BEST COFFEE ... very good! Every single staff member treated me like I was family staying in there own home ... so wonderful! I'll be going back there again!

    « My Best Western Stay »

    The hotel staff were more then accommodating, when upon discovering I had forgotten an item one of the managers actually went to a local store and picked the item up for me and brought it to my room the next day....that's what I call service....beyond what is required....

    « Treat you like family »

    Having a child attending Union College in Barbourville, we have spent many a night at this hotel. They know us by name. I can't say enough good things about this hotel. Would be nice if it was a little more economical, but they do not skimp on the amenities.

  • 5
    « Best Western »

    I would definitely stay at this Best Western and others when I may need a room in the future. Helpful staff and very clean rooms. I would recommend this hotel to anyone traveling whether it be business or pleasure as one of the Best hotels to visit.

    « Second stay here and still a very comfortable and clean place »

    Stayed here about a year ago and not much has changed. Nice facility but would recommend that you request a room in the back of the building as the front faces a 4 lane and if you are a light sleeper you may have problems.Traffic noise doesn't bother me. Grounds are very well kept and the staff is very friendly. They call 15 minutes after check-in to make sure the room is satisfactory. I'll stay here again. Best Western is always the best value....and no, I don't work for them. Lots and lots of parking. I pull a Harley on a trailer and there is ample room for both. Motel is Biker-Friendly.

    « Excellent Place to Stay »

    This is an excellent stop over for Business or Vacation...The Front Staff was wonderful / checking in and out...The room was clean and the beds were Very clean...The breakfast was good..I would give Best Western at this location 5 Stars...

    « Owner, General Manager »

    I highly recommend this hotel to anyone. It's surrounded by beautiful trees. Very clean and well kept. Due to great General Manager, Tammy Bruce and her right hand lady, Jennifer. They were very informative about the area and very sweet. Made us feel welcome and at home. Thanks Tammy and Jennifer!! Wayne and Lori, Texas Full Circle Services, LLC

    « Pleasantly Surprised »

    Wasn't expecting much, but this hotel was very nice. Staff was professional and friendly. Clean, comfortable rooms. Breakfast pretty standard for continental, but was laid out nicely and area clean. The breakfast area was a bit small, so it got crowded in there. There was an outdoor pool but we didn't use it, just a quick overnight.

    « Very nice place to stay, clean pool, great service by the staff. »

    Very clean, nice place to stay when out on a family hiking trip. The pool was very well kept and relaxing on a hot day. The only drawback would be the small room for the continental breakfast. There are several fast food places in the town but we did not find a real sit-down restaurant nearby.

    « Great place »

    Our first stop on the way out of Kentucky. The staff at this hotel were super nice. The rooms were comfortable, everything was in order and clean. It was close to restaraunts and shopping center. It made our couple days very enjoyable.

    « Fabulous at the front desk »

    After driving all day through 5 states, I showed up in their lobby at 10pm. The clerk at the front desk worked hard to get us the best rate possible and to get the two rooms for our family next to each other. The rooms were great. They gave us extra towels when we needed them. There was something for each of our kids to adore at breakfast. We couldn't have been more happy to stay here.

    « Nice Place to Stay »

    The Best Western Wilderness Inn in Barbourville KY is an excellent choice for you stay in the Cumberland Gap area of Kentucky. The motel is very clean and has a very nice appearance inside and out. The bed was firm and provide a good nights sleep. The employees were "down home" friendly and helpful. This motel was an excellent value.

    « Nice place »

    This hotel is a great stopping point. The staff is very friendly and goes out of their way to help. Breakfast is basic, but good. Coffee is available all day. :) Pool is clean. Stores and restaurants are nearby. The only downside is the noise for the rooms on the front. If possible, ask for a room in back.

  • 5
    « Making a good choice »

    This a fabulous hotel. Very clean inside and out. Had a big parking lot for my 26 ft truck. Professional staff and very welcoming interior. I traveled 2700 miles and this was the 1st stop and I made a good choice

    « Serviceable »

    Basic room. Not a lot of amenities but this is Barbourville, KY - not exactly a resort destination. Very serviceable, clean, decent room just don't expect more than place to sleep, a hot shower and a waffle in the morning.

    « Receptionist at the front desk lied about rates »

    During a stay in April of 2016 I inquired about the rate for a one night stay. I was told that it was a race weekend (a race at Bristol Speedway) and that the rate would be lower for my upcoming stay in May. When I checked out in May, the rate was even higher! The desk clerk told me they had no control over the rates. I told the desk clerk, "liar, liar, pants on fire!" I don't appreciate people who take advantage of me. I probably will NOT stay at the Best Western Wilderness Trail Inn on future visits to Barbourville, KY.

    « Nice place to stay »

    We have been coming here for the past 4 years while our daughter was in college. We have never had a bad experience. It is always clean, everyone is always friendly and helpful. Have stayed her many times.

    « Spent two nights »

    I was very glad this hotel was near Union College. It was convenient. I enjoyed all of the staff, and my room was comfortable and clean. I visited several outdoor activities during my trip. The city was interesting. I bicycled 70 miles with a group at Union College. Very good place to bicycle. Nice hiking, too. Many food options. Town had shops to visit. The visitors bureau went out of their way to help me. I had great interactions with everyone. Room was clean. Had a microwave and refrigerator. Everything was comfortable.

    « business »

    I was very pleased to find this motel so close to my business assignment. While checking in the clerk (Violet) was very helpful in getting me everything I needed for my stay. She even made a fresh pot of coffee and called my room to let me know it was ready. This was my first time being away from home , but she made me feel safe and right at home.

    « 5 stars »

    The best, the staff, the hotel, the experience, the town, everything about it was 5 star. I have two boys at Union college and this is the last year for us. We feel like this has become our home from the first time we stayed in Barbourville. I wish I could move to Barbourville. I have not met a nicer group of people. I have not met an unfriendly person in this town

    « Stopover »

    Took a bit of a detour on my way to Florida - went through many small towns in Kentucky, with Barbourville as my destination - and a reservation at this hotel. From outside the hotel is quite attractive - the lobby was fairly standard but well kept. Customer service from the staff (checking in AND out) was exceptional. Very helpful and provided lots of information about the local area, and how to travel further south, avoiding the highway. I had a room at the back, and although the furnishings are dated, it was spotlessly clean, comfortable and quiet. Lots of hot water with good pressure, microwave and fridge. Everything I could want after a long, tiring day. WiFi worked perfectly. I would highly recommend this hotel.

    « Overnight stop »

    Needed a place to stay that was easy on, easy off of the highway as we made our way east to the coast. You always know what to expect from a Best Western so these seemed a good choice. It was basic and comfy. The breakfast was dismal- a few stale bread, sweet bun choices, some tired looking fruit. We passed on breakfast. Maybe a busier time of year would have better choices. Staff was friendly and accommodating.

    « Met Expectations »

    We just needed a place to sleep, so did not want to spend more than we had to for just a bed. The staff, lobby and breakfast were great. Breakfast area is small, but well stocked. It was fine for us, but hope that they do get new and bigger beds before we stay here again. I felt safe here. There are no indoor corridors, which did not bother me. I like being able to go straight to my room. I felt like I got a good deal.

  • 5
    « Felt like our home away from home »

    Smalll property that may not be a 4 star facility but the entire staff went out of their way to make us feel important. Very welcoming, clean and comfortable. Would not consider staying anywhere us in the area. Manager served me coffee. Can't get that type of service at many businesses.

    « Great staff »

    Our room was very plain and I noticed right away that there were ear plugs on the bedstand. Found out very quickly why. Noise levels from outside were really loud. Breakfast was lacking choices. On the plus side the staff were great and even called to make sure 2 ask if we needed anything. Probably would not choose this location again. If u go, at least ask 4 a room in the back to help with the noise.

    « Excellent value »

    I hadn't stayed at a Best Western for many years and have always looked for other hotels however after staying at this location my perception has changed. This hotel was modern, clean, super friendly and helpful staff and the food was great. To top it off the price was excellent. Don't pass this hotel by if you are in the areas and need a good place to stay.

    « Comfort of Room »

    The room was so comfortable. The heating system was so comfortable and not noisy. Great water pressure. The rate of the hotel was reasonable for our purpose. It was just down the road from family so very convenient.

    « Great stay in a lovely mountain setting! »

    The staff is so friendly and helpful. The rooms were very comfortable, spacious, and clean. Many hotels will not accommodate pets but we were able to bring our little dog with us. Five dog biscuit rating for sure! :)

    « Pleasure Visit »

    Excellent place to stay. Staff were very friendly and helpful Best Western was located close to shopping and places to eat. I go to Barbourville twice a year to visit a old Air Force veteran so the Hotel is close to his place. Very pleasant place to visit.

    « 2nd Night Birthday Trip »

    Being as we got up early,the things we wanted to do were not open and didn't want to wait 3 hours so we left Wise Va and headed toward Cumberland Gap ,then on to Barboursville. What made this motel great was that the clerk actually knew the town we live in as she had relatives who only lived about 40 mile from us and drove through it on her way to another town to see friends. The motel was nice and all was clean. The Breakfast wasn't as much as usual and had a real small area to eat in ,but we are early risers so we only had one other person there at the time.

    « Interesting Stay »

    It just so happened that one of the gals at the checkin counter knew exactly the town we live in as she has relatives living in our town and friends who live in the area close by. The stay was great. I just wish the motels would replace their toilets with the higher models as i feel like i am setting on the ground and have a hard time getting up off them

    « Great Service »

    This is the second time we have stayed at this Best Western and they treat you like family every time. We had a small issue with our air conditioner and it was replaced very quickly. Rooms were clean and quiet.

    « Great Place to Stay »

    The staff was awesome! They were very helpful and friendly. If I wanted to get something from the breakfast bar after it was closed, they were very accommodating. The room was clean and comfortable. It was one of the best nights sleep I had gotten in a long time.

  • 3

    Commode sets about 6" from floor making it difficult to get up after's private parts actually touch the interior of commode when sitting on commode. Stingy with bath towels - only 2 washcloths! Uncomfortable mattress and dingy-looking bed covers.

    « Always a wonderful experience! »

    We have been staying at this Best Western ever since I can remember and we still love it. The employees are very friendly, Nancy is our personal favorite :-) We have never had a bad experience and cannot wait for our next trip! The rooms are always clean, well maintained and to make things even better, it is the quietest hotel we have ever stayed in.

    « Average night in Southern Kentucky »

    The Hotel staff was quite helpful and efficient. The outside of the Hotel could use some TLC. The room appeared to be retro 1970's. On the nightstand were a pair of foam earplugs provided by the Hotel. Now I know why; very noisy at night from the adjacent highway.

    « Phenomenal »

    The staff was excellent, the rooms exceptional clean, and the best mattress experience I have ever had in a hotel. If you are staying in or near Barbourville, KY, I highly recommend this Best Western.


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tutte le direzioni

·Da: Interstate 75 direzione est. Prendi l'uscita 29 e prosegui per 29 chilometri circa fino al Best Western Wilderness Trail Inn, che si trova al 25 della Cumberland Gap Parkway est.


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