SureStay Hotel by Best Western Portland City Center, Portland

We needed a place to stay that was near the Oregon Health Sciences University for a next day appointment. This was perfect for someone coming in from out of state. The location was ideal getting off from the freeway.

This location is very convenient for getting to and from OHSU, or the college. It is on a busy street, so you can hear traffic, and is a bit confusing getting to with the one way streets in the area. The front staff was extremely helpful in navigating the area. The carpet seemed a bit old and the hallways a bit dark, but the room was clean. There are many places to eat close by.

This is my first time at a Best Western Sure Stay and was very pleased. Location is great to downtown, but the parking lot is very small. I will be staying here again in the future so I can park there and walk downtown to see the sights.

My first time lodging here. The staff was very pleasant. The room was very clean, and hadil the amenities a person needs. The location was somewhat noisy, being close to very heavy traffic I look forward to returning in the future..

Convenient location with unbeatable prices. Rooms come with microwave and refrigerator. If all you need are basic amenities and friendly service, this is the place. A little far away from services such as restaurants and groceries if you don't have a car.

Very modern remodel. Super friendly staff. Location was perfect because I was there on a medical trip to OHSU and it's .5 miles away. During my experience my love one had complications during a procedure I left in a hurry from hotel room leaving my cell phone behind. After a couple days I returned and there it was waiting for me. Thank you very much.

I chose this hotel for its proximity to OHSU, along with the price, and it's become obvious to me that SureStay may be a subsidiary of Best Western but it is the lower end of the quality spectrum. The front desk staff are not friendly or helpful. In the room I stayed in during my last stay the carpet was buckled in numerous places. I tripped over it a number of times. Rooms are not being cleaned every day, likely due to Covid, but the price has not decreased.

Smaller room and a little older, but bed, pillows, towels, etc were very clean and very comfortable. In best location to reach OHSU for necessary visits. As always, confused about traveling Portland freeways, but able to get around from this location easily.

Front desk is not welcoming at all/ heaven forbid you decide to stay another night at checkout time. I am a diamond select member and I was treated as if i was homeless. Bathrooms are updated and beds are comfy.

I have stayed at the SureStay by Best Western several times, and I always have a terrific experience. The staff are wonderful and the place is terrific. There's a great restaurant right below too. And convenient shopping.