SureStay Hotel by Best Western Portland City Center, Portland
El SureStay Hotel by Best Western Portland City Center se encuentra en el centro de Portland. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas. Con acceso gratuito a Internet Wi-Fi y estacionamiento gratuito, el SureStay Hotel by Best Western Portland City Center ofrece alojamientos aptas para mascotas en Portland y estamos situados a solo 800 metros de la Universidad Estatal de Portland. Providence Park, estadio de los Portland Timbers, se encuentra a 2,6 kilómetros del hotel, mientras que el centro de convenciones de Oregón está situado a 3,9 kilómetros.Todas las habitaciones de este hotel tienen aire acondicionado e incluyen televisión por cable. Algunas unidades disponen de una zona de estar donde podrá relajarse. Todas las habitaciones están equipadas con baño privado.Recepción abierta las 24 horas. Los huéspedes podrán disfrutar del restaurante y salón Suki's. Entre los servicios e instalaciones adicionales se incluyen estacionamiento gratuito las 24 horas.El parque urbano de South Waterfront está situado a 800 metros del SureStay Hotel by Best Western Portland City Center, al tiempo que el Museo de Arte de Portland se encuentra a 1,1 kilómetros del hotel. La Universidad de Ciencias y Salud de Oregón está a 400 metros del hotel. El parque Washington, el zoológico de Oregón y los jardines japoneses están a 10 minutos en auto. El aeropuerto más cercano es el aeropuerto internacional de Portland, a 18 kilómetros del hotel.
SureStay
Hotel by Best Western Portland City Center
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"Little Sanctuary"
Kudos to management and team for keeping this facilities so clean. Home away from home. Thanks for providing a safe sanctuary so I can stay close to my husband while he recuperate in the hospital. Awesome job and a great place to stay.
"Absolutely Gross"
The floor was stained in huge liquid stains in multiple places. The room smelled like a moldy gym. One of my pillows had, what appeared to be, a permanent bloodstain on it. The security doors don't even close shut, the building should just have a sign over it that says, "walk right in and rob our guests. Also this building should be condemned". Sleeping on the sidewalk would have been cleaner.
Phil Chung, General Manager at SureStay Hotel By Best Western Portland City Center, responded to this review
We appreciate your feedback.
"Terrible Stay"
Check In was 8-6-22,We arrived 8-7-22 @ 7am due to a family emergency. The front desk manager told us we had 4hrs to check out..I said can we please get a late check out since we have been driving all night..His response NO..So I paid for another night to be able to rest..When my daughter and I entered the room it had what looked like blood stains on the carpet and the room was similar to a jail cell...Very unwelcoming. Never Again will we stay at this hotel..I'm an ELITE member as well
Phil Chung, General Manager at SureStay Hotel By Best Western Portland City Center, responded to this review
We are sorry you had a bad experience at the hotel.
"Very good value"
The hotel was very easy to access off of the highways. Staff was friendly and the continental breakfast was well stocked.I thought it was very good value for the price we paid. We would definitely stay there again when we're in Portland.
Phil Chung, General Manager at SureStay Hotel By Best Western Portland City Center, responded to this review
Thank you for staying!
"The BIG City"
We needed a place to stay that was near the Oregon Health Sciences University for a next day appointment. This was perfect for someone coming in from out of state. The location was ideal getting off from the freeway.
"Convenient location"
This location is very convenient for getting to and from OHSU, or the college. It is on a busy street, so you can hear traffic, and is a bit confusing getting to with the one way streets in the area. The front staff was extremely helpful in navigating the area. The carpet seemed a bit old and the hallways a bit dark, but the room was clean. There are many places to eat close by.
"Great location"
This is my first time at a Best Western Sure Stay and was very pleased. Location is great to downtown, but the parking lot is very small. I will be staying here again in the future so I can park there and walk downtown to see the sights.
"My stay at Best Western"
My first time lodging here. The staff was very pleasant. The room was very clean, and hadil the amenities a person needs. The location was somewhat noisy, being close to very heavy traffic I look forward to returning in the future..
"BW is always a solid choice."
Convenient location with unbeatable prices. Rooms come with microwave and refrigerator. If all you need are basic amenities and friendly service, this is the place. A little far away from services such as restaurants and groceries if you don't have a car.
"Clean, remodeled, cozy"
Very modern remodel. Super friendly staff. Location was perfect because I was there on a medical trip to OHSU and it's .5 miles away. During my experience my love one had complications during a procedure I left in a hurry from hotel room leaving my cell phone behind. After a couple days I returned and there it was waiting for me. Thank you very much.
"SureStay"
I chose this hotel for its proximity to OHSU, along with the price, and it's become obvious to me that SureStay may be a subsidiary of Best Western but it is the lower end of the quality spectrum. The front desk staff are not friendly or helpful. In the room I stayed in during my last stay the carpet was buckled in numerous places. I tripped over it a number of times. Rooms are not being cleaned every day, likely due to Covid, but the price has not decreased.
"Right place at the right time."
Smaller room and a little older, but bed, pillows, towels, etc were very clean and very comfortable. In best location to reach OHSU for necessary visits. As always, confused about traveling Portland freeways, but able to get around from this location easily.
"Cheaper end experience"
Front desk is not welcoming at all/ heaven forbid you decide to stay another night at checkout time. I am a diamond select member and I was treated as if i was homeless. Bathrooms are updated and beds are comfy.
"Terrific Hotel & Wonderful Service"
I have stayed at the SureStay by Best Western several times, and I always have a terrific experience. The staff are wonderful and the place is terrific. There's a great restaurant right below too. And convenient shopping.
"NOT HAPPY"
Pull out bed had dirt and dog hair covered sheets. Breakfast was a bag of rotten and expired 'food' items. Suggested to staff that slamming doors be looked at. Response was RUDE and staff directed fault to me (for not complaining sooner). Only 1 staff member at counter was glued to her cell phone. Very unprofessional.
"Smoke smell throughout"
First room had a horrible smoke smell so they switched me to a different room. This one had no odor issue so I'm happy. I turn on the AC and notice that's where the smell was. I tried seeing if I could get used to the smell but I just had a terrible headache. I had to go without ac or heat in a musty room. I thought about just sleeping in the car. Never again.
"Nice, close to OHSU"
Very close to OHSU, our two king bed room was very spacious, wifi worked great, and breakfast is served in the morning. The orange juice was great, not watered down or anything. Large roomy balcony with chairs too.
"If you're in the immediate vicinity..."
My nephew needed a room nearby our home. We chose this hotel as it was less than a quarter mile down the road, it's most beneficial feature. It was adequate in most regards, however, expensive for its amenities. At reception was a professional and informative gentleman. He assisted with all our needs. I would recommend it if one needed something in the immediate area.
"Okay"
Okay experience, first time in Portland, there for a retreat and I didn't know the city. I have since learned of many other better places to stay if I were to do it again. The place was old and run down. The worse part was that it was very noisy from highways nearby and I barely slept. Close to bus, but not close to Max lightrail train. As a single woman I would not stay here again.
"Great Stay"
This older hotel doesn't look like much from the outside, but the staff were terrific and the room was very comfortable. It has a great location near the trolley to get all around downtown. Highly recommend it
"Waste of money"
Dirty, unprofessional appearance of the builing, stale breakfast food, no coffee, unfriendly staff, horrible mattress, shower didnt work, extremely expensive. A complete and total waste of my money. If I could give it a lower rating I would