Mi reserva y mis puntos
Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
This is a very nice hotel. It is not too far away from surrounding areas to visit. The breakfast at Best Western was delightful, offering a wide variety of choices, and Mrs. Dot, the attendant, was incredibly polite and professional, making me feel like a valued member of the Best Western family; I truly enjoyed the experience.
During my recent stay at the Best Western Hotel in Cairo, GA, I encountered several issues. The first room I was assigned had a malfunctioning AC unit, and after waiting, I requested a room change. However, I chose to stay elsewhere. Upon returning to the hotel, I found my room door open and a strong marijuana smell. The front office initially tried to downplay the situation, but a subsequent inspection with housekeeping and the manager revealed evidence of unauthorized occupancy. I requested a discount due to the hotel's failure to secure my room, but they refused to review the security footage. Instead, they called the police and asked me to leave. I'm still waiting for the other manager to address my concerns, including the missed military discount. I strongly advise against staying at this hotel due to their subpar service and security issues.
First I'd like to say that the guy who checked us in was very nice and friendly, as well as the lady who checked us out. I gave two stars for service because they were kind, however, #1 there were rats in our room and #2 the housekeeping lady who seemed to be watching over the food at breakfast was awful. After hearing paper rustling around 5 am in the morning, my husband found two rats in the basket containing coffee cups, sugar, etc. Management came to remove them, but we had to throw away expensive dinner leftovers from the night before because we weren't sure if it had been contaminated by the rats. We received $10 cash when asked to have a discount on our room, which was not sufficient. Something as disgusting as rats warrants a 50% discount for the day. To make matters worse, we went to the lobby for breakfast around 8am where we had an encounter with housekeeping employee, Dorothy (I think that was her name). She seemed friendly at first, but that changed when she saw my husband head back to get another plate of food. We had never been to a hotel before where there were food police. She LOUDLY asked my husband if he was about to get another plate. He said “yes” and, unbelievably, she said “that's your third time, we have other people who have to eat.” This was only his second time but that's neither here nor there. She spoke loudly enough for other customers to hear, so much so that one stranger whispered to me “wow, I'm not going back for another plate.” I responded to the rude employee that we had rats in our room so we should be able to eat ever how much we want. In actuality, I didn't eat breakfast, I only accompanied my husband. In light of that fact, he really had the right to eat my meal AND his. Her response to me was “I don't have anything to do with the rats in your room.” At that point I said I'm not discussing this any further, to which she replied, “you need to.” Unbelievably, she was primed and ready for an argument with a customer and I wasn't entertaining it any further, as I had already said what I needed to say. This is unacceptable behavior and horrible customer service. I work with people people daily and try to make sure to leave them feeling valued as my clients. This lady was unprofessional, combative, and completely out of line. She did not represent her company well at all. And management has not replied to my written complaint about this employee, hence, my review. Also, if you are in need of good internet reception for work or otherwise, don't expect to get it at this hotel.
From the moment we walked in the front door,we were tested with respect and kindness. Lobby area was very clean and smelled good. The front desk attendant was very polite and helpful he explained how we would be charged for our stay. Explained breakfast and that it was from 6 am - 9 am. After completely our registration, the attendant took us outside walked us around showed us where our room was and where to park. The service was great the room attendants were very polite and made sure we had all we needed. Even at 9:00 pm I needed a blanket ask at front desk and a blanket was brought to me immediately. The Mexican Resturant was great as well I would stay here over and over. GREAT PLACE
Room was good bed was good breakfast was good staff was nice and willing to go above and beyond to make you feel welcome . I usually stay at Best Western when traveling so I would highly recommend this hotel it's close to everything and has a restaurant on site
Man at front counter creepy and our key didn't work every time we went back to our room we had to go down stairs to replace our key. And then the rooms next door had extension cords going from room to room creepy stuff going on . Probably drugs but don't know . Also didn't have toliet paper when we got to the room
This location is in the need of major up keep on the rooms. FOR EXAMPLE THE ROONS NEED PAINTING badly, the bed linen is absolutely horrible with holes in the sheet. Very poorly kept. Please redevelopment the hotel.
Best Western Executive Airport 2800 US HWY 84 East. Cairo, Georgia, 29828 The own/manager attitude was disrespectful and rude at check in and denied a late checkout.
Visiting family in Thomasville; the hotels there were too expensive for me and this was less than 20 minutes away. Great value and friendly service. Free breakfast and everybody loves breakfast!. Also has a restaurant attached which is very convenient. I recommend this hotel!
Rooms could use a good cleaning. Floors are so dirty I would suggest wearing flip flops at all times. Wi-Fi was out (the whole 4night stay), fitness room was out of order(looks like it's being used as storage now) pool was closed . Tub dirty , lightbulbs blown , outlets not working . I would say worth the price IF WI-FI and pool was able to be used… Bed lining was clean, no bugs and I slept well and honestly thats all that really mattered to me .
Rooms were disgusting I used my rewards for nothing I want my money back or a night free I will never trust this establishment again the clerk an her husband are very rude especially the husband all he did was talk about the owners saying racist things
Clean rooms, absolutely a great staff. They helped us out of a jam. They worked out a problem with us. A wonderful full hot breakfast. They go above and beyond to help you with anything they can. The shower was very good water pressure and drop down shower head. Love my stay.
I was a disaster responder for Hurricane Idalia. I was in a staff shelter in Tallahassee FL and needed a place to stay for a few days to get a good night's sleep and a shower that wasn't in a shower trailer. This hotel came up on my search and the price was worth the 30 mile trip. Everything was great. The building is an older building but was maintained very well inside and out. The pool area looked very nice even I didn't have time to use it. The gentleman that checked me in and the lady that checked me out were very nice. I will stay here again if I need a room in the area.
I booked a king whirlpool room so I would have a nice room. There was mildew and huge scuffs on the wall. I had ro go ask for shampoo and there was only one towel. The staff was really nice and did what they could given the conditions of the place.
Older hotel/motel.. tired ... needs updating. Not enough electrical out lets or lights. Light flicker when phone or computer is plugged in. Has no carpet... but laminate floors which are great for dogs. Ground floor across from pool was nice. Pretty pool. Lots of grassy area wo walk dogs. Rather quiet ... no loud guest during our stay. Mini refridge was nice a cold.. had a seperate freezer. Microwave work well. Hot water at the tap was AWESOME. Easy to get to .. great location. Price was right and check in was easy with nice staff. I would come back.
The hotel lobby was clean and the staff friendly and helpful. The room was clean and had all the amenities I am accustomed to. This was our second stay. We will definitely stay there again. Good accommodations for a small town.
Worst hotel experience ever! First, hotel was automatically charged at 3 pm (check in time) not upon arrival as stated. I held with credit card, wanted to use my debit card to pay. I had to argue to get them to reverse charges to fix the problem. Secondly, I asked for nonsmoking room (I am allergic to cigarette smoke) and was given a smoking room. I even called a week prior to confirm this. There were no other rooms to switch to and WE HAD NO CHOICE at this time but to take the room as we needed somewhere to stay. I wound up sick and had a bad allergy attack for days. If all of this were not bad enough the room was awful - Broken lights, drawers, no blanket, rude front desk, floor sticky, gross food. I would not even shower here. The photos online look NOTHING like the room we were assigned. Looks more like a motel 6 or lower. Don't waste your time or money.
Very clean and comfortable stay with a nicely optioned breakfast buffet. The staff were all quite friendly and helpful. The grounds were well maintained, as were all public and private areas. I was quite pleased with overall experience of my stay.
I stayed here March 2023. I was in a room with a king bed. This hotel is located right on the main highway going through town, but set back a little. There is a nice Mexican restaurant right next door. They have a nice check in area and the breakfast area is adjacent to this area. They do serve a hot breakfast in the morning. The swimming pool is not heated so it wasn't open as it was pretty cold. They do have a fitness center, it is small, but there are some machines in it. The room had a microwave, refrigerator with a freezer area, a desk, a Keurig style coffee maker, bathroom with a shower over a tub. The room was clean and comfortable. Cairo is a very small town, but pretty. Not a lot here, but if you are there early enough, stop by the small town museum right next to the theatre which is the oldest theatre in Georgia. This is the home of Jackie Robinson! Lots of quaint architecture here.
I agree with another reviewer that the shower had good pressure and the breakfast was good. The bed was comfortable enough for a good night sleep. It was clean (though the floor left our white socks dirty) and is an acceptable place to stay. It's definitely not luxury and is well worn. Don't stay in room 103 or 105 - the parking lot is quite noisy in the evening around those rooms.
The negatives: no elevator to the 2nd floor. 2 out of 5 lamps worked. Sink drained very slowly. Black-out curtain was missing curtain hooks so we couldn't close it all the way and there was a light lit at night. Sheets had black stains. Lots of party people at night laughing and arguing. Baby crying early morning. We tried to use the pod coffee pot but it erupted onto the lamp shade next to the pot. It is pretty pricey, but there is no competition around that we saw. There is nothing around there (other than a liquor store - and you're going to want that). On a positive note, the shower had good pressure and the breakfast was decent. The beds were good. We didn't use room service.
After travelling for 11 hrs., It was refreshing to find a clean room. pleasant accommodating staff, and a good restaurant. We were so pleased we booked a second night. I will return to this hotel again. I have already referred friends to the location.
Rooms were musty smelly when we arrived and when the water was turned on, black and brown water came out at first and then cleared up. Rooms need to be updated with bigger televisions and tub/shower surround is also in need of update. Hair dryer would have also been nice.
The overall customer serive was truly amazing.. the rooms were in treetop shape.. I would highly recommend this hotel to any and everyone.. there was not one night that my husband and I were dissatisfied.
Staying in Cairo Georgia, small-town USA, there isn't a lot of hotels. This Best Western is an older hotel, but has been kept up. The desk clerk who checked me in, was very polite, professional & a real gentleman. Our room was very clean & the beds were comfortable. Overall, a very pleasant stay.
The rooms were clean, the staff was friendly, and the grounds were very well maintained. I was very impressed! The breakfast was what you would expect, it was clean and the staff was awesome! Will probably stay a few more times in the coming months! Kudos
The sheets had stains, the floor had not been swept in quite some time, there were no cups for the coffee maker, and they left two sets of towels and one hand towel for four people. They swept and changed sheets and brought more towels upon request. Did not eat the breakfast or use the hotel. Overall, very run down and could use some major updating.
Nice clean hotel. Staff extra friendly and very helpful.. Close to several restaurants. I have an overall pleasant stay every time. Most issues are small and the staff are very attentive and takes care of any problems asap.
This Best Western is located in a very nice/quite area of the city. I didn't have to worry about a lots of traffic. The people flow was not bad. The outdoor pool was great. The grounds were like home.
I knew it was a small town but Best Western usually has quality hotels. This is more like I would expect from an old Days Inn. 2 floor/ no elevator. I had advanced reservations and had requested a ground floor since I have some mobility issues. The woman told me I should have requested a ground floor since she just gave away the last downstairs room. Did I still want the room? I had traveled all day so I said yes. I decided to use the lobby bathroom to make one less trip on the stairs. The handicapped stall was out of order and mine ended up with no toilet paper- thank goodness I carry Kleenex. When I came out, I informed the desk woman that it needed toilet paper and her response was it was not the hotel's bathroom but the attached restaurant across the lobby. Since the hotel has “breakfast “ in the closest room I would think the bathroom room also be her concern. The room appears to be “clean enough “ for 1 night but very worn. The sheets are frayed and ripped and dirt and potato chip crumbs are on the box springs. King room only comes with 1 hand towel. I am not expecting much for breakfast- will probably go to the diner in town.
This place is deceiving, it looks okay from the outside and probably good to stay at overnight. I was there 8 days and will never go back. Safety is a concern. Loud music, party in the house. My room, the entrance door the flooring was loose and coming up same as the entrance to the bathroom. Furniture is really rough like it came from goodwill. Breakfast is there but not appealing at all, the only thing hot is the waffle machine if they have batter. The selection is awful. The Keurig in my room spit out brown water when I ran clear water through it.
The staff was very friendly and kind. My room was filthy. My daughter's room few outlets worked and it was cleaner than ours, but still not what I would call clean. We also went to Walmart and bought sheets as the ones on our bed were torn and had paint stains.
This is a small town and small hotel. It was very safe, clean, and very friendly staff. Citizens in this city was equally friendly. The citizens of this town were very friendly as well. I will definitely stay here again if I am in this area.
Always a pleasure staying at the Best Western. Front desk associate Jerome is always a pleasant sight. He is very helpful and checking me in and if any amenities I might need he is always there to help me out.
Floor was dirty, found a sock on the floor that was not ours. Bathroom sink was slow to drain, and tub had a broken faucet handle, baseboard tiles coming off walls, as were towel racks. Overall was near where we needed to be and felt safe. Also had a coffee maker in room but no coffee supplies. Had to ask for it. Not sure if that is a covid thing or someone just didn't stock
The room was spacious. The bed didn't have a comforter or enough pillows. The towels did have some hair on them from a previous stay. The remote control wasn't functioning well. Everything else was fine.
3 Families / 3 Room. Rm 1 had blood in the bathroom and curtians, sheet stained, and pillows had mold on them. Rm 2 Sheets stained, bathroom not cleaned, carpet smelled like urine. Rm 3 bugs/not clean
Thid hotel was perfect for what is it, my only small issue is the pictures online do not match the hotel itself, this is a outdoor hotel and outdoor pool, even though the rooms and pool is very nice I just thought I would let you all know.
We usually stay here because the location is good and we have previously had no issues. This time I was put in a room next to someone having a loud party and I asked to be moved as I was tired from the road trip and could hear everything. The next room the tv had no remote and there were paint chippings all of the floor and the 3rd room was fine as Raymond was awesome in accommodating us. I think I may go back to a different location if this experience happens again.
I was not sure when I arrived in the hotel how our stay would be. It was a small hotel in a small town, but the staff and locals were great. We did get out and see some of the area. I really enjoyed being able to drive from one point to another without traffic.
The hotel is beautiful with a very helpful staff. I definitely recommend it. Housekeeping was exceptional with your privacy and cleaned room daily. Front desk staff were very friendly and knowledgeable
It is as expected. While staying almost three weeks in the same hotel, one gets to know the staff and the building. The staff were great, no issues. The rooms were decent, if dated, but that is to be expected. The hotel is under new ownership, and while we were visiting all doors were replaced with new RFID Locks. This is an ongoing process. Breakfast options were grab-n-go sandwitch, milk, burrito or donut. I was pleased they had anything at all during the pandemic. As for sleeping, rooms are noisy with thin walls, doors creak loudly, and the cleaning staff rolling carts on the second floor will shake the whole building. One becomes accustom. I had to break the heart of the lovely lady who desperately wanted to clean my room, NOT DURING A PANDEMIC! NO NO NO! Its in the middle of now where southern country, much agriculture and large Latino community. I can assure you that the group I was with caused the most noise, unfortunately. I stayed in my room, and tried to keep quiet, but I apologize on behalf of the crew to the staff. I'm sure we will return to this hotel at some point, and look forward to seeing what upgrades are installed.
Stayed 2 nights in 2 different rooms. I have no complaints. Room were adequate. The staff offered us a sandwich when we arrived. Breakfast was grab and go with a good selection to choose from. Will definitely stay here again if in the area. The price of this BW is $30 cheaper a night than the BW 15 miles down the road in Thomasville.
I got with my family at a great Best Western in Cairo, Georgia. I was visiting from New Jersey with my 2 sons. It gave them a chance to see family in Georgia and those visiting form other places with great social distancing because this Best Wester had room entrance from the outside which made it easier for social distancing. The hotel clean, safe, quiet, and pet friendly. We all had a great time and my sons loved it. The staff was courteous, friendly, knowledgeable of the area, and very professional.
After reading some good reviews about this hotel, we booked it on Christmas night. The front desk lady had no mask on in the middle of a pandemic. The temp was less than 30 degrees that night and we were given a room with a non working heater, which we found later also had a sock jammed in it. I saw some black fabric protruding from the unit and when I investigated, I found it was someone's sock. Disgusting. We had unloaded everything (traveling across country so we brought in a lot of stuff we didn't feel safe leaving in the car) and were exhausted and we hoped the room would eventually warm up. That's why we didn't try to switch rooms. It didn't warm up. Also, the toilet ran the entire time we were there and after we had been there an hour or so, a red/brown liquid began oozing onto the back of the toilet seat from around the bolt area where the seat attaches to the toilet. My husband wiped it off and it just kept reappearing. Also there were beverage rings on furniture surfaces, which came off easily with a disinfecting wipe, proving that room had not been wiped down before we checked in. I can't believe we paid $85 for this. I will think twice about Best Western in the future.
We choose this BW due to its claim that it's a favorite of parents coming to Tallahassee for Florida State Univ events. Hmmm. Staff was friendly/accommodating, location is quieter than many roadside hotels, but the place is simply worn and in need of a refresh. Interior lighting is dim, and rooms are at the point that you can't distinguish between "dirty" or "old." It was overpriced for the condition of the room.
I was traveling for a wedding in the area, this was the only hotel close by that allowed pets. While I do feel that Best Western did their best to update the motel, it did fall a little short. The bed was actually very comfortable, the linens were old with some holes in them. The carpet was old and stained and the room had a faint smell of smoke. The bath towels were older and well used as well. The outside walk way did make me a little uncomfortable as a single woman at night. There is a bar attached to the hotel with quite the menagerie of people till late at night. I do think if I needed to stay in the area again , I may stay a little farther outside of town.
The employees at this location were all giving 200% to keep the guests happy with their stay. I was always asked if there was anything that I needed and the staff offered to help me with anything that I needed. The rooms need to be remodeled, but the staff are excellent.
The shower control in the room was broken prompting a midnight call to maintenance. Once the control was repaired (delayed getting a shower and to bed by 30 minutes), the water was only lukewarm at best. In a hotel with reduced occupancy due to the pandemic, having maintenance issues should not occur. The staff was nice, but it doesn't change the fact that I had to call for a repair very late at night.
Overall my experience was great, friendly staff, good breakfast and convenient location but I had one small issue I chose nonsmoking room and it smelt like cigarettes, if it wasn't for that I would've definitely gave my stay a 5 star review
My stay was business and pleasure. My boyfriend and I have stayed at multiple hotels here in Georgia and this is the best by far that I've ever stayed at the breakfast was amazing the staff was great. Jasmine the front desk lady was wonderful all of my needs were met they went above and beyond. Anything I could ask for I definitely recommend this hotel to anyone passing through. The rooms were extraordinary clean. A 1 out of 10 I give this hotel a 15.
Staff went over and beyond to make sure we were completely satisfied with our stay. I have stayed here for a week every year while on a business trip in the area and they are always consistent except for the breakfast! They definitely serve the best buffet prepared hot and fresh every morning and they don't skimp on variety! Amazing hotel, I look forward to my annual visit, love this place and all the staff! They are a team that strives to make their customers happy and comfortable!
Room was large enough for 2 dogs and couple. The room smelled clean upon arrival. Front desk gentelman was very nice at checkout. Outside of property was clean and had designated area for dogs.The side street of the hotel was quiet with no traffic was nice to walk our dogs. If you are traveling with dogs and I am very picky, I had researched alot of hotels in that area and this hotel accommodated all needs.
Clean and staff was friendly. Don't expect a four star stay but in Cario, Ga not many choices. If your looking for a five star then stay in Thomasville, Ga about fifteen miles from Cario. There are not many choices in this town to stay.
This hotel is a Jewel. While it is an older property it has been kept up. The room was clean with fresh carpet and modern furniture and fixtures. The breakfast was fantastic. I would stay there again without hesitation.
This was a nice, clean, safe hotel for getting away and relax with friends and/or just a nice time along. It is a rural area but nice enough with some city life and located not far from the Florida Capital, Tallahassee to shop at malls, etc.
Best western is a great place to stay when you go out of town. They are very clean and they have the best breakfast. I always book best western when I'm going some where but December 13 through 15 was the worst experience I have had there. And the night customer service rep was not helpful at all she didn't try to accommodate or see if she could find me another room that didn't have this problem. So that really pissed me off.
This is wonderful hotel for a reasonable price. Everything about this hotel speak for itself. Customer service was wonderful and the room smelled clean and fresh. The homemade breakfast was awesome!! I would stay here again and the location is very nice.
Room was clean, decent price, wifi worked well. Ashley at the front desk was very helpful. Great breakfast to start the day. I have to get over 200 characters so adding this on because it was a place to sleep and not a resort. lol Cheers!!
I was very tired when I checked in and was in a very bad mood. Ashley at the front desk was so polite and so genuine that she really had me in a great mood by the time I left for my room. The room was very nice and it was awesome service. The breakfast was amazing. Thanks Ashley and Best Western. I definitely will come back.
We were charged $300.00 for a total dump. I will be reaching out to corporate. Our DND was not honored. The staff need training from the front desk all the way too the house keeping team. I will never stay there again. Awful experience, roaches, smoking smells, carpet was sticky, bathroom floor was disgusting. We want to be refunded at least half of our money, as this was no $150.00 per night room. Deplorable conditions. We are reaching out to the health department also.
Room was very clean and smelt great. Quick and easy check-in/out and convenient location for my needs. Mexican restaurant attached for a quick dinner and walk back to the hotel. Although I didn't use the pool it looked really nice.
We have always been very satisfied with this property. Most of the staff remembers you from stay to stay and we always feel welcome and happy when we leave. Rooms are clean and comfortable and the breakfast bar is probably one of the best we have seen. We absolutely recommend this hotel , there is a nice pool , gym and we just feel really comfortable here .
I had no idea that a small town such as Cairo has so much to offer when it came to their Best Western. The staff was so friendly and professional. The make a guest fell right at home. Anything that was not up to theirs and Best Western standards, they immediately correct the issue. I will most definitely stay here again.
Very nice, basic room that is pet friendly. It had a nice space to walk the dog. Very helpful front desk and a good hot breakfast. This is the only name brand hotel in town. It was a welcome haven to get away from hurricane Dorian.
We stay in Cairo for a family reunion every year in July. We always make reservations when we leave for the following year. Somehow, we do not have them this year. I'm not blaming hotel because it's highly likely that it's our fault. That said, the hotel is booked. Joy has been awesome in understanding our situation and trying to help us figure something out. She is bending over backwards for us and I believe that if there is a way, we will be staying in Cairo this month. Either way, her level of customer service is a breath of fresh air!
Making my way from the east coast to the gulf coast for work, this was the perfect stop when passing through. It was easy to find, well lit, and there was plenty of space at the front door. The desk clerk, Nikki, was very nice and very fast. Parking in the back lot was easy and close to my room. The pool was right outside my door (exterior). The king sized bed was very comfortable. They offered Argan Oil toiletries. I will definitely come back next time.
We were passing through Cairo, GA on our way to New Orleans and just stopped for the night. We were greeted immediately by Nikki who was friendly, professional, and warm. Check in was very easy. The two parking lots were in the front and the back of the building. The exterior facing rooms made access a breeze. The A/C was going strong when we arrived. The room was clean and smelled fresh. The bed was very comfortable. We will stop again next time we're passing through.
We stayed two nights and found the staff very friendly and accommodating. This is an older hotel but the room was nice and clean. The free breakfast was wonderful! We would stay here again when visiting our family in Cairo.
Came in today with my husband and the front desk ms hot head rican was a complete angel in solving every problem I had right down to my children thank you so much for such a warm and welcoming staff we will return
Not the Ritz Carlton, but the staff is excellent and extremely friendly, the rooms are nice and comfortable. Excellent choices for breakfast and good food in restaurant ( Mexican ) Overall, a great value !!! Thank you BW !!
I have to say I was very pleased with my stay here. The room was very comfortable, staff accommodating and suited my purpose quite nicely. I spent four days in Cairo visiting relatives and for the price, this was the perfect choice. Dorothy, Judy and the front desk staff were outstanding. Nice complimentary breakfast and I'm disappointed I didn't get to partake at the Mexican establishment on site. Since Cairo is my hometown, I will definitely choose this BW for future visits.
very clean and the staff is friendly and helpful. the breakfast is plentiful with many choices. the rooms are upgraded and beautiful. We had a minor problem with the wifi when we first got there but we mentioned it and it was addressed immediately.
My experience past to times have been the best. From the spacious rooms to the lovely channels on television. Your employees have outstanding customer service. I don't see why I wouldn't recommend others to come as well.
We usually choose a BW because of quality assurance. However, this particular BW did not uphold the standard of cleanliness usually found. The room was decorated nicely but the bathroom floor was filthy. Also, particles of dirt could be found along the baseboard. Ugh. The bed sheets were thin and worn. I did not sleep well.
I loved this hotel! When I first arrived, the woman at the front desk was extremely helpful and gave us an early check in. There's enough parking for larger vehicles. The lobby was very nice and the beds were comfortable. 10/10 would recommend
Loved it! The gentleman who checked us in was helpful and didn't get grouchy about our dog. ($10 extra which is reasonable). The on site Mexican restaurant had good food and reasonable prices. Our room was clean and we slept well. I could tell that Dorothy works hard. Our best surprise was the breakfast. The food was delicious and Deann was super friendly. She really impressed us with the way she could multi task. We will definitely be back. No complaints.
Avoid this establishment if you can, tho there are very, very few options available in this area. Staff are friendly but ill-prepared to do the basics like knowing (or caring) which rooms are ready AFTER 3p check-in time has passed. Rooms are nasty (notice there are no bathroom photos and that's by design...); photos of most of the property are shockingly different from reality. The property is old, worn, and over-priced. Any purported updates are literally just lipstick on a pig. Our reservation was for a room not even available b/c a previous guest had upchucked all over the carpet and the poor housekeeping staff hadn't even gotten around to cleaning that room yet and it was already 330p. We were assigned a different room and of course charged a pet fee. Even the slightly discounted room rate offered on the smaller room was a rip off. Wonder if the humans who trashed that room and others Saturday night were charged a cleaning fee? While the surrounding property is grassy and nice and the pool looked ok, do yourself a favor and avoid this old, dirty, ill-maintained motel. Best Western should be ashamed of themselves for their rates and their misleading photos.
We have stayed here many times over the past few months while working on our hunting lease. Fairly average hotel. It has been recently renovated. New carpet, new tile, etc. It does have a mini-fridge and microwave.They recently added a Mexican restaurant in the hotel. We have not tried but menu looks good. For the area not a bad hotel. We will be staying here quite a bit as it is the closest to our hunting lease. They do have a pool and the breakfast is okay.
Nice, quiet hotel reasonably priced. Staff friendly and efficient. Plenty of hot water, good water pressure and drains worked as designed (not clogged). Good sized room and comfy mattress. Breakfast area small but hot/cold breakfast offerings plentiful. Walmart nearby. Would stay again ..
Visit my kids in Cairo atleast 3 x a month . Stay there by myself and they have always put me on ground floor . I feel safe and everyone is so nice . Never a problem with anything . Only thing I would change is air freshener in rooms .
Thw hotel was nice, the people were very friendly, and they had a very nice breakfast. The room was very nice and a nice set up. A very comfortable bed with fluffy pillows. The internet was high speed.
For a business trip this was a wonderful stay. From the moment we walked in the Staff was friendly, accommodating and provided us with everything we needed. They offer a full breakfast which was lovely, a pool that is refreshing and you are off the beaten path is a beautiful area. The room was lovely. Beds were comfortable, clean and the pillows were a dream. There was a microwave and a fridge in the room which was exactly what we needed. The bathroom was clean and stocked up with towels and toiletries. This Inn is well worth the cost and we had a great stay!
I was helped by Princess Joy at the front desk upon arrival and during my entire stay she really went above and beyond to accommodate me and my group. She was fast and efficient. Thank you, Joy, you're awesome!
We could not have asked for a more pleasant or professional hotel staff or lodging experience. From my first direct call to the hotel through check-in to check-out, the entire experience was excellent. I would have no hesitation in staying at this location again. Every attempt to meet our needs and assist us throughout our stay was extended. Being unfamiliar with the area, the staff and their care in assigning rooms that met our needs at this Best Western made us feel confident we chose the right hotel. I also deeply appreciated the later check-out time and bereavement discount.
Four of us stayed one night and the rooms were clean and nice. There are signs that this venue is older, and getting to need some attention. The breakfast was above average, with scrambled eggs, bacon, sausage, buiscuits, gravy, cold cereal, juices, different breads yogurt and I'm sure I messed a few things. They kept the line fresh and it was a nice breakfast. It was ready at 6:30, which to me is a bonus as I am an early riser and usually off and down the highway by 7. Friendly helpful staff. It's reasonably priced and worth the money
The Best Western Executive Inn in Cairo, GA was a real diamond in the rough. When driving thru the small towns of southern GA, there does not look to be a lot of attractive options for lodging. I was able to find one at The Best Western. The staff was very friendly and helpful. The room was clean, beds were very comfortable, and had fridge, microwave, and coffee pot(bonus their coffee pot was not in the bathroom like some hotels) in the room. The modest price of the room made this decision even better. had I traveled 30 more miles into FL, the cost of this room would have been triple what I paid. I was directed to The 3 Squares diner for the best late night eating in Cairo, GA. Traveling from TN to FL is a long drive, all future trips will go through The Best Western Executive Inn in Cairo, GA.
We called for early checkin explaining that we were coming into town for a funeral. They assured us they would have a room ready. Upon arrival the staff greeted us and told us our room was ready and ask if we needed anything else. Rooms looked as if they had just been remodled and were very up to date and very clean. Beds and pillows were very comfortable and we had a great nights sleep. At checkout the manager ask how they could have improved our stay and we told him we could not think of anything. We will be back.
Enjoyed my stay. Doug the "head hancho" was very nice ans helpful to me and my family. Breakfast was great. Joy was a sweet lady as well. Will come back and stay again. Also i found the beds super comfy
My boyfriend and I had an awesome stay here. Doug, the general manager was friendly, kind and extremely accommodating! The room was clean and comfortable and I would recommend this hotel to anyone traveling or staying in the area! Thanks for a wonderful stay, Doug!
The room wasn't the cleanest we've seen - the floors weren't totally clean. The stairways outside were not swept. The breakfast was nice and the staff very friendly. If you want to stay in Cairo, there aren't a lot of options, so this will suffice.
I will be back, but rooms need be cleaned and inspected a little better before other guest check in, and accounts need to be credited in a timely manner I work for my money just as well as anyone else and these days a $1 means a lot.
Mattresses are horrible.........big dip in mine and felt like I was going to fall out of bed. Sheets very worn. Noise level was unbelievable both day and night, from adjoining rooms at night, and from housekeeping during the day.
This property is always comfy clean and devine.the staff attended my comedy show. My room was poolside and clean comfy and nice. I got upgraded to a jacuzzi in the room there is a great breakfast this is the place to stay in cairo .convenient and affordable.
Found left over food in the fridge, door had to be shoved closed, room smelled like food, bathroom not up to BW Plus standards of clean, or at least others I have visited. This may be my last stay at BW.
This is a great hotel. The breakfast is hot, with a huge variety of foods, juices, and great coffee!! They even have a full waffle bar with lots of toppings to choose from! Very Friendly and caring staff!!
I was very impressed with my stay at this hotel. The staff was great and we experienced no issues. The rooms were very nice and clean. I would certainly recommend and stay at this location. The full breakfast was a nice touch as well.
We've stayed here before for family reunions in the area,and the hotel has improved over the years and after it's remodeling effort is now a quite nice place to stay in the Cairo, GA area. By far the best choice for this city. Rooms are very clean, staff is friendly and helpful. Joy at the front desk was also very friendly and respectful. Breakfast buffet is well stocked with a variety of foods for adults and kids. Will stay here again.
Not only was the hotel very nice but the night manager was very helpful by providing information on local things. He went out of his way to make the stay very enjoyable. Would recommend staying at this hotel.
This is a very good older hotel in Cairo, GA. I have stayed here twice this year. Both stays have been satisfactory. The breakfast is better than average for a hotel. The room was clean the wifi works and the bed was comfortable.
Doug the manager was amazing. He was very accommodating and got us set up in rooms that were close together for our school group on a trip to the Ag Expo. Our group of 40 was well taken care of at breakfast each day and there was plenty of seating. We enjoyed our stay and can't wait to come back next year!
11 out of 10 great beds, smoking rooms smelled great!! Great breakfast with a helpful and courteous staff. LOVE THIS HOTEL!!! By far the most accommodating staff and comfortable hotel in the surrounding areas!
This is a nice small hotel out of the main part of town.The rooms and the grounds was very nice.Doug the manager and Joy was at the desk at check in, they were very friendly and helpful. All of the rest of the staff that we came in contact with were also friendly. Breakfast was very good. If in the area we would stay here again.
We enjoyed our stay. The rooms were clean and well decorated. The grounds were pretty. I would like to commend your employee Raymond at the front desk. He was extremely professional, kind and offered outstanding service. He is a real asset to your hotel.
I was in town for my 40th high school class reunion. I could not have chose a more perfect place to stay. The hotel staff did a special event for our class. The manager, Doug, welcome us with open arms and made the reunion all the better for my coming back home.
Only stayed one night, room was clean, few little minor issues which was brought to the attention of the front desk, arrived late that night so only came in contact with the nice lady at the front desk and had to leave early the next am so again only one nice lady, but was happy with the room, and the service, may be back down in the area in the next couple of weeks and if so will stay here, is an older property but all we ask for was a clean room and hot water to shower and had both so was happy!! Breakfast was great!! Lobby was nice and clean! Stayed on the first floor, was nice and quiet!
I had read reviews on this location prior to booking it. I was not disappointed. The location was good for what I had come to the area to attend, and some good eating establishments were nearby. I was blown away by the friendliness and quality of the staff. Thanks, Tasha....You are the definition of what customer service should be..
Great hotel with a wonderful breakfast! The breakfast is out of this world! The lobby is beautiful and cozy for the breakfast. Rooms are very clean and renovated with nice flat screen tvs, refrigerators, microwaves and hair dryers. Very quiet. Beautiful pool! So many nice surprises and so close to Cairo. Hotel surrounded by a nice neighborhood that is safe. Thank you!
Fantastic stay - fantastic staff. Came in late at night, called ahead to let them know we were on our way. Raymond, who answered, reassured us he was waiting for our arrival. He was so pleasant when we arrived and when I asked if the roll out we requested was in the room he immediately double checked before we had a chance to unload a bag. He let us know the hotel was packed and he was working on getting breakfast prepared early to accommodate everyone. The room was great, no problems. Clean linens and en suite bathroom. There was a fridge and microwave in the room and the bed was comfortable. Raymond was still there in the morning when we went in for breakfast, as cheerful as when we arrived. I don't know that I've ever encountered hotel staff as sincere and friendly as him. Breakfast was great, included biscuits and gravy, eggs, sausage, waffle bar, fruit, pastries and yogurt with gluten free options available. The coffee was some of the best hotel coffee I've ever had but i also took the opprtunity to splurge by adding some caramel from the waffle bar on my second cup. Upon leaving the staff asked how our stay was and if there was anything they could have done better. I was really impressed by the whole staff.
We were there for a wedding in Bainbridge. The room was clean, had a nice king size bed, and a hot breakfast each morning. I would stay again! Joy was an absolute delight! She was friendly and accommodating to our needs.
Very quiet and peaceful stay. The room was clean and comfortable. Hotel staff very friendly and helpful. Hot breakfast next morning. Made sure we had clean towels for next day. Would stay here again if we happen to be in the area.
The hotel is a very nice place to stay when in Cairo. Our family lives in Cairo so this is a great place close to everyone when we need accommodations. The rooms are very clean! The breakfast is the best which included flavored waffle mix and a great variety of pastries, eggs, meat, biscuits, gravy, coffee, and juices. Joy is so very nice at the front desk and makes you feel appreciated as a customer. I also was very happy to meet John who will make sure the room is great if you have a maintenance need. It was a nice quite stay and great price. We will definitely return. Thanks!
This property is exceptionally pet friendly. We think the biggest plus is the very large grassy area between the property and the highway... our 10 month old Black Lab thought running off leash under voice command was just fine, thank you very much. Room was clean, neat, and tidy with good TV and wifi. Our pet friendly room had ample room for our portable crate plus space us humans too. King bed was superb and room was very quiet. Staff suggested Cairo's Mr Chick as a nice place to eat... great fried chicken, steaks, chops and burgers. Very busy, very upbeat, all in all great Southern food and hospitality.
My partner and I attended the wedding of my grand niece in a close city. The hotel was convenient, clean, and welcoming after a busy travel day and a fun time at the wedding. The only negative component of writing reviews is the word requirement.
The customer service was ok for the most part. My husband and I stayed a total of two nights. We were greeted upon arrival and were checked in, but I was surprised when I provided a credit card, but was not asked to provide my drivers license for verification purposes. Our room was ready when we arrived. We initially inspected the room and from the door it looked ok until we started looking closer. The refrigerator in the room was leaking water, and the shelf inside the door was held together with duck tape. The bathroom tub still had hair in it from the previous user. At night, it was a whole different story. My husband got up from the bed to go to the restroom only to find out that several lizards scrambling on the floor. He politely pushed them outside of the room only to find over a dozen more outside the door! We didn't ask to move because it seemed to be an easy fix to just kick them out (we were on the 1st floor). The second night our keys did not work so we had to have them rekeyed. The guy working that morning was kind and did that for us with no problems. About 12 midnight, we had just arrived back to the hotel from a wedding only to discover several roaches clinging to the bed sheet. Luckily, we have no intentions of ever needing to travel back to Cairo, GA. The quality of the room and service provided was not worth the price we paid.
We spent one night in this hotel when evacuating Florida for Hurricane Irma. The general manager and housekeeping staff were so accommodating and helpful. People were so friendly in the area. We felt very safe in the neighborhood. Pool area was nice. Clean rooms. Allowed pets :-)
The staff was very professional, sympathetic and nice. The properties and the rooms were clean. Though the hotel was in the path of hurricane Irma, the staff held their composure and professionalism in spite of the hectic and intensive customers needing rooms in the area.
Need a place where you can feel completely at home.this is the place?.friendly personnel greet you and make sure all your needs are taken care of. The breakfast is very good and has a variety of items to choose from.
We chose this because it was the ONLY hotel with room available that was FEMA approved. This place does not look much like the pictures. Front desk was very nice but only one person and very busy. They have two floors, and no elevator and no luggage rack. They have something that looks like a dolly. Outdoor pool that didn't use. The grounds were not clean. The room was VERY clean. Sheets did have a lot of stains on them. I'd say it looked like they remodeled the whole room except the bathroom. VERY old and moldy. And the one mustard color, stucco wall that was so badly painted NEEDS to go. Old, small towels and only two per room. But the worse thing that happened.....we checked in, brought our stuff in the room and then went to get something to eat. When we came back, our keys didn't work. We went and got them fixed. When we got in our room, we found a soda container from a restaurant that we didn't leave there. So someone was in our room while we went and ate. We immediately went back to front desk, to which she said that maintenance might have went in there to look at the air conditioner. I think that is UNACCEPTABLE. I wouldn't stay here again, unless I absolutely had to.
Excellent service and beautiful hotel. Friendly staff. Breakfast was always good and hot. Great location and clean. Location is good. Near local stores, restaurants and markets. I will definitely stay here again
On July 28, 2017 we were involved in an auto accident while traveling through Cairo, GA and the Best Western Executive Inn was recommended as a place to stay. The staff was very helpful to us during this stress time. Even though they were fully booked, they were able to provide us with a room. The next morning the breakfast was really good with eggs, bacon, biscuits, etc. Staff helped us find transportation to pick up a rental car and were very courteous and friendly. The room was clean and comfortable. We would recommend them to anyone staying in that area. A special thanks to Raymond and Dorothy who were so helpful to us.
Every year the Blantons family have a reunion in Cairo GA and book out this BW. Everyone enjoys the hospitality of the staff and the amenities especially the pool! The Blanton Family Reunion is a special event and Best Western of Cairo GA makes it thatuch more special.
It was a Great STAY!! Thank you Trip Advisor!! Customer Service was great along with the rooms, that was very contemporary. The shower I loved due to the shower head/handle. The room was very spacious although the bed was very squeaky.
Nice place to stay, great staff. Good breakfast with many different choices. Staff make a great effort to welcome you and make you feel at home. Location is close to center of town and very convenient.
We have stayed here several times we continue coming back because of the excellent customer service we receive. The front desk clerk, the breakfast area staff and housekeeping are all excellent. We could check into much better hotels but we chose this one for the superb service very friendly..
Would definitely stay at this hotel again -- very clean and comfortable. Employees are very helpful and friendly. Happy they offer a complimentary breakfast -- that was tasty. Also, the breakfast area was clean. Enjoyed the choice of juice vs coffee.
The services for business, cleanliness of the room, grounds and lobby, and hospitality were fabulous . The location was perect. Breakfast was very fresh and the coffee was good all day. The staff was extremely helpful with directions and sending faxes as well.
Jasmine was very respectful and helpful at the front desk. The rooms are very clean. My next visit I will stay here again. I would recommend more people to stay here. Breakfast was great!! Thank you!!
Hotel was nice and clean. Ms Dorothy in housekeeping was the bomb. She is such a caring woman. They need a Ms Dorothy in all hotel. I never needed anything because of Ms Dorothy. Exterior was nice and inviting. Breakfast was good.
Best Western Executive Inn Cairo, Georgia is a very nice and clean hotel. The staff was wonderful and the FREE breakfast was great. The location is less than a mile from restaurants and Wal-Mart. Pool area and landscaping was nicely clean. Free Wi-Fi and excess to hot coffee all day for the coffee lovers. Only thing, no elevators but it's only two floors.
The staff was like family. They went out of their way to make us feel welcome. It was genuine southern hospitality. People speak to each other in Cairo. The strawberry waffle was good. I asked for bacon because they'd run out. The manager made me a fresh batch. AFTER she made it I realized that she would have been well within her rights to say no because I was a little late for breakfast. My regret is that I forgot to write down the names of the managers from night of 23 June - morning of 25 June.
My mom and I went down for my Great -aunt's funeral. Our room was really nice. The tub had mold in it, we got there around 9 in the evening. Above us were thugs hanging out on the walkway with cell phones dealing drugs. I actually saw a buy happen as we pulled up. When I got out of my car one of them pointed his finger at me menacingly. They were playing really loud bass rap music. It was a little scary. There are no other hotels in this town. We reserved three nights and decided not to stay the third but were charged for it anyway. It took two hours, a call to their corporate and a call to Visa to straighten it out. Some of my other family members were staying there too. They had the same problem checking out but were charged an additional $14 for hotel reservation fees per night for five nights instead of three. I'll never go back. Or, go to another Best Western again.
The room was outstanding,Great southern hospitality! Great Breakfast every morning No worries,no hurries. Close to all the eatery and gas station. only six miles from the wedding site! The husband family all stayed at this hotel.
this is a great place to stay for a leisure visit - the hotel is not fancy, but it has been recently updated, the rooms are clean and we have stayed there about once per year for the past 6 years - outdoor pool is nice option and fitness room is new option - easy access to thomasville and cairo and whigham
This hotel was awesome and one of the cleanest and well managed BW I have ever stayed in. The front desk clerks were very professional and friendly. Property was well maintained. Breakfast items were fresh and ample.
Excellent front desk lady at check in! Helpful, cheerful and very courteous! Room was very outdated and needs attention. Bath towels were mismatched and thin. Room had a terrible, stale odor. There are no elevators, just stairs.
Our recent stay was for a college graduation in Tallahassee. All options there were sold out or way out of our price range in Tallahassee, so we ended up here. The building is old and has exterior door entrances which always makes me uncomfortable. The room itself looked fine when I initially walked in, but the bathroom was very clearly outdated and the ceiling tiles over the shower appeared to be moldy and as if they could collapse at any minute. The bed was decently comfortable. I only need to sleep and shower there, so it was fine. But I wouldn't choose to stay there ever again. I was also irritated that housekeeping knocked on my door at 8:25am on a Saturday morning. I wasn't able to open the door and she kept knocking and tried to enter with her key. I finally made it to the door to send her away. I've never had housekeeping show up that early. I thought it was inappropriate.
Mold around the tub, smoke in a non smoking room, shower broke,carpet smell, wash clothes terrible,toliet leaking, maintenance man stated he been trying to fix for a while. My stay was awful. To tired to go any where else.
I recently stayed in Cairo with a group for almost 2 weeks. We were involved in a dog test, so had dogs with us. The staff was welcoming and accommodating to every request. They even prepared a special breakfast for our group that was delicious! The rooms were cleaned beautifully every day. This hotel is a great value and I would definitely stay there again.
Everything was very pleasant and the staff was very professional in helping me with whatever my needs were ie: extra towels; extra toothbrush and coffee. It made me feel very good to there at that location. Which made my trip that much more enjoyable for me and my granddaughters. Thinking of doing it again with my girls. Thanks Best Western Cairo, Georgia.
Super friendly staff! Very accommodating. Breakfast was great and the whirlpool tub was just what I needed after my wedding! The rest of group was equally pleased with the quality of our rooms! And it felt safe
After learning the whole city of Tallahassee hotels were booked I saw a gourgous fully remodeled Best western in cairo Georgia. They had reserved the 2 room size executive suite. It was as big as an apartment and reminded of my dorm room lol. Staff was excellent and the stay was awesome. It was convenient on the way back to Atlanta and turned out to be a quaint town and property.
This was a clean and well cared for motel. All amenities were excellent. We will definitely stay at this motel again. The staff was attentive to our needs. They helped with recommendations for local restaurants and directions. Good old southern hospitality .
The rooms are clean, the staff aware and caring. I was traveling with a 91 year old dementia parent. The trip necessary because Mom 's( dementia ) brother fighting cancer has been told the end is near. This hotel heard me when I made the reservations and did everything they could to make our stay safe and comfortable. What ever I asked for and I really didn't ask for a lot, but what ever the staff did their best to help. Thank you to the staff and Doug the General manager for making a difficult trip easier then we could have hoped for.
Great hotel close to the tracks. Value of hotel was great and staff did an excellent job getting room ready for an early arrival. One thing that would be nice is a lounge or restaurant opened back up within the hotel again.
Hotel pretty much sits in the middle of nowhere on the outskirts of Cairo, with only a convenience store across the street. But it's about a mile to town, where there are numerous fast-food places. The lobby and the rooms look better on the inside than from the out, which could stand some exterior work. Room was clean and staff was friendly. For the money, it was fine.
The hotel had a nice breakfast spread which is always a plus. The room was clean and the bed was comfortable. Those two things matter the most to me. I would stay there again if in the area. Thank you for the info TripAdvisor reviewers.
Was pleasantly surprised when arrived at this hotel. Was greeted at the front door by the manager Doug, all the staff we came in contact with were very friendly. This is an older hotel but has been updated, modern lobby and the rooms were very clean with a microwave and frig. The complimentary hot breakfast was very good too. We stayed at this hotel for a FSU footbal and the drive to Tallahassee was easy and beautiful. Will stay at this hotel again!
When on the road a lot, it is good to know you can stop where the staff will do what they can to make your stay comfy. Every place has limits. This is a place the company has picked for us to stay when in town and for that I am greatful.
room and hotel overall was good. internet on phone was good on laptop was awful. nothing much else to say, why do you make a 200 word minimum. bad on trip advisers part, just saying i dont have that much to say so why say more
Enjoyed the stay, enjoyed the pool. Very clean room. A very nice breakfast. A great location, close to down town and two miles from our location we were visiting over the weekend we were there. They gave us a military discount. Plus Ms Sherry at front counter help with anything we needed and she was still in good spirits after working a double.
Everything was better than I could have ever expected. The staff was my family for 3 months!!! I was treated better than royalty. I loved these people with all of my heart, it took away the feeling of emptiness living on the road as a contractor. God bless each and every one of their kind souls!!!
I have stayed here at least six times over the years. This trip was two nights. I was very pleased to discover that it has been nicely remodeled with new furnishings. The lobby breakfast area has been completely redesigned and upgraded. The staff really wants you to have a good experience. Thanks to my housekeeper (Cynthia) for her helpfulness. It is 30 minutes to Tallahassee. The local Mr Chick restaurant is a unique destination with good food.
Had a great stay. Every staff member I encountered spoke to me. The facility is clean and recently updated. The breakfast had a good variety including hot food. The evening desk clerk lady helped me several times. Doug was friendly and helpful in the morning. The wifi worked well. Sorry my pictures will not upload.
A very good place to stay, en-route to florida.We stayed at a weeked, so the stay was a bit noisy. It seems that americans have week ends away, and as we have found on our road trip, they are a little bit noisy on Friday and Saturday nights. However, this is to be expected. Th rooms were big and clean, and the breakfast was typical of the hotel type.
Our air conditioner tore up and we had to go stay at the Best Western until it could be fixed for a couple of nights. My handicapped mom could not take the heat. Everyone was so good to us the service was great. The rooms were very clean and nice. We really enjoyed the pool and breakfast. Best Western was a life saver!
It was dark and we missed the hotel the first time we passed it. The exterior was plain, dark and haunting. However, my wife and I discovered that the rooms were surprisingly nice and comfortable. It is an older motel, but all of the rooms have been refurbished and updated. Staff of the motel was friendly and helpful. An overall pleasurable experience. The exterior just needs better and brighter lighting.
We decided to stay at this property due to the fact that it was located away from the projected path of Hurricane Mathew; we needed to be at least 150 miles west of the coastline and at least north of Jacksonville. We also were aware of the positive reviews concerning the friendly staff. This was certainly the case, starting with Tasha at check in, so happy and helpful, along with DeAnn and Jasmine on the night shift, doing double duty as security monitors. Mornings are made brighter by the fine attitude of housekeeper Dorothy, who keeps everyone laughing, all under the watchful eyes of Sherry and Doug, the GM. While it is admirable that this property is considered pet friendly, and certainly needed at the times of storm evacuation, it would be a bit advantageous to restrict pets to just the lower floors in the future.
Nice! Over a two month period during my father's illness, I would book a room at this Best Western for two to three days at a time to rest my mind /body. I can tell you for sure that the rooms were very accommodating. Housekeeping was outstanding. ..Thank you Ms. Dorothy and Ms. Shirley. Also, breakfast was excellent and served in southern friendly warm hospitality style. Other than lacking an onsite laundry facility, you would be pleasantly surprised with this Best Western in Cairo, GA.
I wouldn't think I'd be giving a best western in the middle of Podunk Georgia a rating of 5, but they certainly deserve it. Southern hospitality is alive and well in this town, and more importantly in this hotel. The staff is the friendliest I've ever seen. They all smile and talk with you no matter what they are doing. We stayed here as evacuees of hurricane Matthew. I didn't have high hopes when we reserved but they were pet friendly and out of the storm's path. Reserved over the phone and had no issues upon arrival. We had 4 adults, a 1 yr old, and two dogs. The rooms are extremely clean and updated, the beds are comfy and the facilities, while not much to look at from the outside, were above expectations. There was a nice tree-lined area for the dogs to play (though not fenced). Housekeeping was extremely friendly and quick, and extra supplies were happily handed out. To top it off, they hosted a hurricane relief party for the guests and provided pizza, soda, and beer. I mean....who does that?! Incredible. Please stay here if you are in need of a room in this town, or anywhere even close by. It's well worth it. Sherry at the front t desk is awesome and helped us extend our stay in our desperate hurricane situation. I can't say enough good things about this place, and this town in general. Everyone was as genuine and nice as could be. Thank you for making a very stressful situation a LOT better.
I didn't have high hopes, but I was wrong. Updated, well decorated, clean, friendly staff - this place is a huge winner. Stay here for sure. Someone who cares obviously operates this place. Even the breakfast area is modernly and pleasingly decorated, and it's a decent breakfast. And we were there on a full hotel because of Hurricane Matthew.
This is a somewhat older hotel but it is in very good condition. All rooms open to the outside so security could potentially be a problem. Room was clean and neat. Bed was very comfortable. Air conditioner was a little noisy and cycled on and off throughout the night. Breakfast was included and was adequate; better than some hotels we've stayed at, but not as good as some others. One minor problem was that the commode had a slow leak from the tank that made it cut on to refill the tank at intervals. With the bathroom door closed this was not a real problem through the night. We mentioned this as we checked out and were assured that they would take care of this.
Love this hotel, everyone is so nice and room are so comfortable and clean. Staff is the most considerate I have meet in a long time. You did not have to ask twice for anything, and this hotel offers a nice breakfast. Great place to stay in Cairo GA.
Place was nice and tidy just like my room.Staff was very friendly and polite.Breakfast was nice and fresh.For a small town I was impress.I also felt safe while I was there. I would recommend this place to others.
The Best Western is right in town. The employees are helpful and they know the area. The rooms are well taken care of. We will definitely stay there again. I would recommend this location to anyone who is passing thru that area.
In most small towns you only find low income motels or inns where the staff is there for just a paycheck. I have stayed in the places many times on my business trips due to lack of other options. This trip was not the case as the Best Western and the staff were absolutely awesome from the evening of my arrival to my departure 2 days later. Breakfast in the morning was very good and the staff was very warm and greeted you as you came in. The rooms were very clean and nicely set up and while the bed was a little to hard for me and the internet was choppy and a little slow for my business/entertainment uses, I can not say enough about my stay. I look forward to any future business trips back to the small town of Cairo Georgia and staying at this hotel again. Thank you to the ladies for making my trip more enjoyable. ( Miss Dorothy, Cynitha, Shirley, Barbarg, and Sherry. Yall were a pleasure and a joy to meet.)
I've stayed here for 1 night 2 weekends in a row. First night I stayed on the first floor. I do not recommend staying on the first floor. They allow pets on the first floor, and even though I travel sometimes with my dogs, I don't even like staying in the pet friendly rooms when I have my own pets with me, just because they're not always the cleanest rooms. This was no exception. There was a piece of dog kibble on the floor that had not been vacuumed and my first trip to the bathroom in the morning was greeted by a small roach, which is unacceptable to me. I grew up in Florida, so I know all about how hard it is to keep them out, but I manage at my house to not have them by keeping up with the spraying for bugs. I certainly expect the same from any hotel. The second night I stayed, I requested a room on the second floor. It was much better. Very clean, no dog kibble, no bugs (thankfully). I recommend wiping down the toilet seat with a damp tissue and drying it off before sitting on it, b/c whatever they clean it with leaves a sticky residue. Breakfast is nothing fancy. I've definitely had much better, but if you need a decent place to stay overnight while in Cairo, this will do. However, the price is very expensive for the area. There simply isn't any competition. There's only 2 hotels in Cairo, so there is nothing to keep them from gouging you on price. I've stayed in much nicer hotels for the same price.
I travel extensively for business. I can't tell you how wonderful it is to find a hotel that is clean, fresh, and attractive. The employees are warm and friendly. The breakfast spread was good. This was the first time I have stayed there and I definitely will be back!
The staff and accommodations were excellent. They aim to please! The location is perfect and very quiet and safe. I would recommend it to anyone. I've stayed there for several years and never had a bad experience. Kudos to the staff!
The rooms were clean and the staff was very helpful with my accommodations. Called very late with little to no hope only to be welcomed with a smile and a room. I was so grateful. For the customer service alone. I will definitely stay at this property again.
I stayed at this hotel years ago and the room was horrible. Since that time, I have been staying at the Best Western in Thomasville. After finding out that the hotel had made improvements (remolding), I decided to give it another try and over the past weekend, I was very impress with the upgrades and high quality of bedding. I no longer has to stay 15 miles from my relatives on holiday visits.
What a joy to stay here! Rooms are beautiful and clean. Great service, everyone was helpful and friendly. They made us feel like we were at home. The team enjoyed it and want to come back. The staff is so accommodating and rooms have been newly renovated.
My wife and I stayed at this hotel to attend a friends' wedding in Cairo, Georgia. The wi-fi internet in the room was spotty, and it disconnected itself without notice, leaving me in the middle of e-mail, on the internet, etc. I spent 2 (plus) hours on the phone with thier internet / wi-fi provider, and at the tech's behest, had the hotel reset one of thier routers, but there was no change. Unfortunately, this was one of only two hotels in this town, so our options were limited as where we could stay. I would have rated it higher, except for this issue, as the breakfast was good, the room was adequate (for this price range hotel room) and the other amenities were fair (one ice machine for the whole building was a slight stretch). I would not stay at this property again unless I could insure that wi-fi internet service was restored in the guest rooms.
Nothing fancy, older property but all was clean and well maintained. This was more then acceptable. I stay in many hotels for work. This rates as one of the better ones. Would stay again. There is not much to offer in the Cairo area, this hotel is definitely top of the line in this area!!
Rooms clean, service excellent, wait staff extremely helpful and concerned. Wouldn't hesitate to return Really thank all the peoople who made our stay so enjoyable. With the actaivfity at the hotel, all weekend, they did a superb job.
On a family holiday from Ireland, we were hoping to stay in a classic motel. We drove an extra few miles just off route to stay here as it looked exaclty like what we wanted. It exceeded our expectations. It was exactly that classic style and we loved it! It was perfectly clean and safe, just out of town. It has become a very memorable part of our trip and I would love to return if I was in the area again. Only downside is I would probably give the breakfast a miss and the restaurant/bar was not open when we arrived but overall the perfect overnight stay on the road.
I usually do not stay at hotels with outside room entrances but pickings are slim in this area. This place is in a quiet, safe area and is spotless. It has clearly been recently remodeled and is clean inside and out. For the money, it is a gem.
Staff very friendly and helpful. Room set-up very good. Bed was too hard for me as I have a bad lower back. That was the only downside for me. We will stay there again anyway when we travel back down south.
The room was immaculate! The staff was extremely friendly. Dorothy was one of the sweetest nicest people ever! She went above and beyond to make sure all house keeping needs were met. You can tell she takes pride in her work and making sure the guests are satisfied. Sherry checked me in, she gave me the Internet code and took very good care of us. She was so outgoing and friendly and each morning we were there she was always making sure the breakfast area was stocked and clean. Our room was freshly decorated, and beds were comfortable. I recommend Best Western of Cairo if you ever are in the area and need a good, clean place to stay.
Great place to stay ,very clean and extremely nice staff , Nice Lobby and modern Guest room , 2 USB charger and Electrical outlet by both side of the bed awesome I recommend this hotel to everyone traveling to that part of the south Georgia , by the way very nice hotel layout one side you can park your car by your Room and other side extremely nice landscaped huge ground and swimming pool awesome !!
Best Western Executive Inn in Cairo, GA provided me the outstanding location and environment to write on my Book. It was quiet and had adequate room. Breakfast provided me extra time to work and not have to go our to eat. I will be coming back to write more and start additional books,
I stay with Best Western when i come home and they have all ways been very friendly and hospitable. the rooms are all ways clean and comfortable. i rate this hotel Outstanding. I would Recommend this hotel to all my friends and family and i intend to stay here again and every time i visit my family.
When booking a room for a night there are certain things that are expected. I like a nice hot shower after a day of traveling, to relax in front of the tv and to check my email. This Best Western is supposedly an award winner. The rooms look great! However the shower head is a water pic, impossible to get a good water flow. The towels are small, rough and not plentiful. To log on the internet you need a code that is not given to you, a call to the office can fix it but why not just give it to you on check in. After a shorter then desired shower I turned on my tv 5 min early, ready to sit back and enjoy a favorite show. However the cable was out. Another call, which lead to a visit from the night manager. Got it fixed - great! Changed the channel and it stopped working again. In she comes again. By the time it's fixed it's 20 after, too late to sit back and enjoy my show. So bad shower, tough to use Internet and terrible tv. What's left? The clerk through all of this was sweet and polite. The room is clean and it's just one night. Tomorrow night I'll be home. And next time I'm in the area I will plan to stay elsewhere.
Happy with the hotel and price however I went out and when I returned to my room the wash cloth I had washed my dirty body with was sitting on the nightstand, and the counter and nightstand smelled like my body wash, this tells me that the housekeeper used my dirty washcloth to clean my room. Disgusting. I wonder if the room had been cleaned with the last guest's dirty washcloth.
Spent one night at this hotel on business. It was recommended by our clients. Apparently they stay here when they are in town. ( we teach CPR and we were doing a class for an electrical company ) Very clean, extremely friendly staff. Shout out to Doug and Mrs.Dorothy :-). No frills but they do have toiletries, if you happen to leave something at home. The doors open to the outside, which I don't prefer but the friendly staff more than makes up for it. It's the place to spend the night, next time you're in Cairo.
Holiday travel nearby to fmaily and friends accomodtions and service by staff were up to my expectations. i recommend this motel for anyone needing to stay in Cairo GA. No other accommodations in the city are recommended and from driving through the city no other motel would be close to the BEST WESTERN. LOOK NO FURTHER FOR GOOD SERVICE AND reasonable rates and acceptable quality. Too bad the adjacent restaurant was closed.
Excellent hotel. The staff was extremely friendly and the accommodations were great. The breakfast spread was delicious. I was concern with staying in a hotel in a small town with limited tourism but the stay was very personable. They exceeded my expectations.
The hotel was very comfortable and quiet.. Craig at the front desk is excellent and always willing to help. Location is very good and the hotel is clean and is pet friendly. We have stayed at this hotel 3 times in the past year-no problems
Two years ago and today was in the area for business. BOTH stays in this hotel would rate above average. Once again if you're looking for Ritz...you need to get out more, C'mon Man! This is good, clean, place to lay your head for the night. Only negative is out of the managers control...street noise on the west side of building. Simple remedy: turn on the fan and sleep on... Good value when in the area... Yup---WILL stay again the next time I'm in the area.
This is the second time we stayed in this hotel. We are very happy with room, cleanliness, ample size, frig appreciated, and internet service came in handy. We will be coming this way 2-3x a year and will continue to stay here.
I have been staying here for several years over the Thanksgiving holiday and it is as nice as any Inn I have stayed at. Safe and secure and the staff are very friendly and helpful. Will be back next year.
Beautiful, clean rooms, friendly staff, will use this hotel each time I`m in Cairo....The breakfast bar was well stocked with an excellent variety of foods, lobby was inviting, exterior of the building was clean, inviting.. Owners were very friendly, helpful with area knowledge, at check out, the owner thanked me for my stay & an gave me a warm wish for a safe trip home. I will be returning to this hotel in the near future
This is an older property, but in extremely good condition. The staff were very caring and very professional. We stayed here toward the end of a 46-day motorcycle trip. Our special needs were met with kind and caring service and attention. We highly recommend this property and its staff.
Whenever I come to Cairo, which isn't often I stay at the Best Western. The customer service is always outstanding from the time I check in, until the time I check out. I was impressed with the upgrades that have taken place since the last time I visited. The Pool area is nice and clean.
This is the first time that I have stayed at this Best Western.The hotel staff is very nice and helpful.The location is close to everything.The breakfast was good but most importantly, my room was clean.After looking at the other hotels in this small town,This Best Western is your best choice.
On parents' weekend at FSU, hotels in Tally were running $300 to $500 and more. We were able to stay about 30 north of I-10 at this hotel and saved 100's. Well worth the short drive. Front desk was able to accommodate a request at check-in to change rooms from one king to two beds (queen, I think). Forgot to mention there was a small upcharge, but it was reasonable and we were glad to get room with two beds. Would definitely stay here again.
This was a very nice, newly renovated hotel with great service. The front desk employee worked very hard to find me a room for early check-in as I had to get ready for a wedding. The breakfast was very nice and a good variety.
This motel impressed my parents very much on a recent trip. They especially appreciated the cleanliness of it. The continental breakfast had a good selection of foods to choose from. Several Best Western businessmen were also staying at this motel when my parents were & commented how they would like to see all Best Westerns on the level of this one.
Best Western Cairo GA, Craig was the absolute best and friendliest person, From check in to leaving he was a top notch professional. We stopped in 2 months ago to view the rooms before booking a large crowd here. Craig was very attentive to our needs and constantly made sure we didn't need anything. The housekeeping staff were wonderful and friendly. Craig kept thanking us for staying there. Breakfast was the usual continental breakfast fair but very hot, fresh and the area was very clean. Rooms were also very clean. Doors shut very tight so no critters could get in. My only problem with my room was half the lights and plugs didn't work. I didn't complain because I wasn't in the room long enough with running with the wedding plans. Our refirgerator was on the lowest setting and it froze everything including the beer. Now, Craig knew we had a large crowd arriving and my one concern was that the bar was now permanently closed. So we asked if it would be OK to sit around the pool as long as we were quiet. They didn't have any issue the first night. The second night Beverly came and told us she had to lock the pool at 10PM. We explained that it would be very noisy if we all went to one room and talked and it would bother other patrons more so. So she let us sit outside, we were all very polite and quiet. NO complaints were turned in on us. UNTIL the one owner Sanjita Patel apparently drove by and called Beverly and told her to close the pool. Beverly was very upset that she had been ordered by the owner to close and make us all go inside. Some of the people went to one room and I know they got noisy because I could here them in my room. I apologized to Beverly for getting her in trouble. I would probably not stay here again if we had something going on only because we were denied socializing with our out of town relatives and guests. And not because of Craig and Beverly who went above and beyond for their guests. Mind you some of the people that were staying there not with our party were also socializing with us. We weren't rude obnoxious people. But with owners like that I would not want to give them my money when they are so rude. First if the owner had an issue she should have confronted us face to face vs going thru an employee. I send a Big thank you to Craig and Beverly and hope they get a raise for being the best in Customer service. But with these owners its probably never going to happen. Thanks Again for making our stay wonderful.
This is an older motel remodeled some what. Rooms are clean, but beds not comfortable and noise from a/c is loud. Bathroom very small, but rooms have refrig. and microwave. Breakfast is not very good. Biscuits were stale. Just pre- made egg patties, sausage, waffle maker.
Clean but outdated. Only hotel in town so if you need to be there you have no choice! Room quite small, had a strong perfumy smell. However it was very quiet and the employees are wonderful. Breakfast was adequate.
This is one of the older hotels, however, it was one of the cleanest we have ever been in and Craig, I believe that was his name, was one of the most pleasant people we have dealt with. Would stay here rather than any place in Tallahassee.
This was a great place to stay, exceptionally clean, and beautifully decorated. We like a little softer bed, but that's our preference. Staff was real friendly and helpful, would recommend to others and would stay again myself.
This is the Best Hotel ever in this city. The hotel was clean and very inviting. Everything in the room was clean and smell fresh. It was just awesome. The breakfast was good as well, especially when you don't have to go out to buy breakfast. I would rate this hotel a A+
We have made this our regular stop when we go to night games in Tallahassee, and it has always been a great experience. Craig has always been very helpful and friendly! On our last trip I messed up and got a smoking room which is a big no-no for my wife. Beverly was able to get us into an out of service room, saving the day!
Our stay at this motel was excellent. We travel quite a bit and we always look for a Best Western Motel, as we know that we can expect an excellent room with excellent service. Also Best Western's Breakfast Buffet is always top notch...
The motel was really nice, rooms were very clean. And they have a nice Complimentary Breakfast from 6am-9:30am. Staff was really nice as well, and the pool is very clean.The house keeping was very helpful and pleasant.
Very welcoming, friendly, and helpful staff. Newly renovated lobby and rooms for a magnificent stay. I've paid much higher rates at other BW properties for not as high quality of hotel. This is a steal for the rates offered. Would recommend everyone to stay here for business or leisure.
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