DestinationParis 16m, Paris, France
Rooms 12 Adults, 0 Child
At the Best Western Au Trocadero, you are just a few steps from an unrestricted view offering a unique panorama over the Trocadero, Eiffel Tower and Champ de Mars. The Best Western Au Trocadero is located in the much sought-after 16th district of Paris and easy access to all major tourist points of interest and business centers of Paris. Our hotel features a cocktail lounge, theater ticket desk, fax and photocopy services. The guest rooms at the Best Western Au Trocadero are equipped with television, direct dial telephone, dataports, Internet access, coffee/tea maker, hairdryer, mini-bar and 24-hour room service. Enjoy your stay.
"Good hotel, great location"
We visited Paris on a couples trip in early January and we all stayed at this hotel. I am giving 4 stars because the location is perfect. We were able to walk to many eateries and tourist sites right from the hotel. The restaurants in the area were all good and the subway was just a 2 minute walk. We had breakfast at the hotel every Morning and it was plenty for us. We enjoyed it and the service was good. I only gave 4 stars because although the room was clean, it was TINY!! The two of us could barely walk around at the same time. You have to take advantage of the space in front of the windows (for luggage storage). Would definitely stay here again.
Staying in this hotel makes my memory unforgettable. The location is really good for the tourist to do sightseeing even by walk like me. The room is clean, tidy and secured. I will definitely to this hotel.
The location of this hotel is perfect. Close to Metro station, with the view of Eiffel Tower, plenty of restaurants in the area. Hotel is clean and the staff are courteous and helpful. The room is quite small but has the basic necessities.
"Nice hotel close to the Eiffel Tower."
The Best Western Hotel Au Trocadero was a good value for the price. Our room was very small, but clean. The front desk staff was friendly and always helpful. Breakfast was good. The only issue we had was the length of time it took for us to get hot water for a shower. The location was wonderful, within walking distance of the Eiffel Tower. I would definitely recommend staying here.
"Great location and nice rooms"
This is an outstanding location. Out the front door you have a view of the Eiffel Tower, which is only a leisurely stroll down the Trocadero gardens and across the Pont d'lena bridge. The metro stop is a few steps away and has easy connections to the Arc de Triumph (6 line) and Louvre (6 line to 1 line). Staff was very helpful. We had a large group and they exchanged rooms to make sure our needs were met. Rooms were large (compared to many we have had in Paris) and price was excellent.
"Great location but not enough"
We spend a week end in Paris staying at this hotel where for business purposes I used to come many times until 2005. 17 years later ....The location is of course the same and excellent nearby the Trocadero metro station. However our room was noisy because on the street side, smal but clean. This is acceptable. Our problem started when we had to pay for our stay. At the front desk it was impossible to pay with a credit card. I was nearly blamed because having tried 4 different cards they were all denied. It took us 50 minutes before the receptionist agreed that the machine was out of order. I proposed to pay with a check. That was refused. I had to go to an ATM bank at 7 am under a heavy rain to get cash. No apologies. Too bad because the service at this hotel used to be excellent.
"Comfy and Great Location"
Very pleasant hotel in an amazing location 50 meters from a metro station. Perfect for seeing Paris. The staff are pleasant the breakfast generous and tasty. Couldn't ask for a better place to stay at a reasonable rate.
Hotel in excellent location. Rooms very small not accommodating for someone with handicap problems. Beware tub floor is slippery when wet. Breakfast was limited in selection, but sufficient Staff are very friendly and helpful.
"Superb location and extra clean"
Rooms were on the small side but very clean. Decor is modern and fresh. Rooms had everything you could possibly want. Beds were comfortable. Location is just perfect. Saff were friendly and polite. Hamit is a credit to Best Western. Building had lift
"Best hotel stay in France"
Hotel was clean, friendly and helpful staff. Location was our favorite part of our stay. We could see the Eiffel tower sparkle from our room window. The view was perfect! We loved it! A/C worked and bathroom was very clean too. We previously have stayed in a couple hotels before this but this hotel was our favorite. Perfect, perfect, perfect. Highly recommend.
"Great location, excellent internet wifi, only the shower was less than desired"
As stated in the title, this was a very good motel and a pleasant experience. The only negative mark shown is for the shower being so small. and the water controls so sensitive, it was nearly impossible to accidentally make your shower a very unpleasant experience.
Recommend 100% Exceptional receptionist Cleanness Room was perfect for a couple and the was AMAZING!!! Definitely recommend it to anyone! Near to awesome restaurants! Thank you Best Western for you best service!
"Great value for a small room with a view"
Best hotel I ever stayed at in Paris, for half the price. The rooms are a little too small for getting 5 stars, we understand this comes also with the great view of the Trocadero and the Eiffel Tower from our windows.
We were looking for something close to the Eiffel Tower and this was the best choice we could make. Honestly wasn't expecting much as the price wasn't that bad comparing to the other hotels in this area but i was really surprised. The room was really small but we didn't mind as it was really nice, we also had a lovely view to the garden area. Would definitely recommend
"Small rooms, high price, unfriendly staff"
Overpriced very small rooms. It is like living in a small studio apartment. There is no bath tub but a small corner with shower head with curtain which makes the bathroom a mess after bath as water goes everywhere. Staff is kind of rude if you don't speak French, no smile, no thank you, no courtesy. The whole hotel was like an apartment. They asked me take one more room to house one child as I had two kids and my wife with me. They said only three people can stay in a room. They did not allow my family of four to stay in the same room. Very rude and unprofessional.
"Hotel with a perfect location!"
We stayed at this hotel as we attended a seminar at the International Chamber of Commerce HQ, which was just about a 5-minute walk. The location was perfect and the Trocadero Metro stop was just across the street and the hotel had a good view of the Eiffel Tower. There were also a lot of good restaurants around that served a variety of cuisine, from Chinese/Thai, to Italian, to Irish and of course, French. Convenience stores were also nearby. The room was not too small considering other Paris hotels. The bathroom was also quite spacious and did not feel cramped. Wifi worked ok for the duration of our stay. It also had a place where luggage can be stored in case of early arrival or departure from the hotel after checkout. The hotel though might not be suited for light sleepers because of the busy traffic below but it was not really a problem for me. Overall, I really enjoyed staying at this Best Western and would consider this for future trips to Paris.
"Location, Location, Location"
This small 27 room hotel is situated just a stone throw away from the Trocodero roundabout with its restaurants, esplanade (with its golden statues and great views of the Eiffel Tower), metro stations and the Palais de Chaillot. My room was small, but adequate in size. Shower was good and there was hots drinks making facilities (I tried one the speciality teas and it was very good). Breakfast was better than expected for a small hotel.
"Great location !!!"
Hotel has a great location. I would have given a 5 star but unfortunately, as we were told, October, is a month that they shut down their A/C in the hotel. There were days that an A/C was needed but we had to leave our windows open to have some cool air come in. The rooms are given a "tiny fan" which is not enough. The rooms are comfy in size, unlike other "Best Westerns", that are too small, you don't even have room to think... also the bathtub needs servicing .. the water doesn't flow smoothly wherein you end up having your feet soaked in "rinse water with shampoo".. Othere than the 2 issues .. I would recommend the hotel for accessibility and if you want to see the Eiffel Lit every hour for 5 mins., which we really enjoyed :)
Good Hotel service, The location is excellent , near metro and main landmarks in Paris . Also walk distance to major attractions . Staff was very helpful providing information in tours , transportation, and restaurants. I lived in Paris for three years in the neighborhood close to this hotel and I could enjoy again the market in Saturday and the more family oriented streets close by. Hotel is clean and good value.
This place is all about where it's at, 3 mins from perfect Eiffel tower views, 2 mins from the Chaillot Theatre, and no time at all to an array of fabulous restaurants and bars. The people were very friendly - all of the guys on reception and the lady serving breakfast. Rooms functional with free water. Storage a bit strange - I had a wardrobe but no drawers in my room. This isn't a hotel you spend time in - no bar or gym or restaurant, but you aren't in the centre of Paris for that! Bed was comfortable with plentiful pillows - great sleep quality and very quiet for the centre of a large metropolis. The breakfast had a varied choice including scrambled eggs which aren't usually in a continental spread. We loved our little Paris base - such a great trip.
I stayed at the Hotel for a week in September. The hotel's location cannot be beaten! Rooms are neat, beds are comfortable, great breakfast and friendly staff! Our view of the Eiffel Tower was so amazing!! I would recommend this hotel to anyone looking for great value for money!!
"Central Location Ideal For Walking"
We stayed at this hotel on a room only basis for 6 nights so really only used it for sleep which was ideal as we spent as much time outdoors in the city as possible. Hotel location could not be better being just minutes walk from Eiffel Tower / Aquarium / Arch du Triumph / Champs / Bus Tours / Metro. Hotel is 6.5 Kms from Sacre Cours which we walked easily taking in the city along the way and exploring Mont Matre which is behinf the Secre Cours. Christine checked us in and out of the hotel and she was a pleasure to deal with, her english was perfect and she was extremely helpful. The room was a little small but we had a view of the top half of the tower from our windows. Bed was comfortable and shower was fine. Well priced for the location.
"Horrific Customer Service at this Hotel and from BestWestern.com!"
We booked this hotel well in advance and had cancellation privileges up until we believe either 24 or 48 hours in advance. Europe was going thru a terrible heatwave at the time of our stay in July 2019 for 4 nights. We found out AFTER our arrival that the air conditioning was broken and had been for a while. We were NOT notified in advance by BestWestern.com of this fact, which would have absolutely caused us to cancel our reservation and book a different Best Western hotel in Paris. Once we arrived, we were told to just open our window at night to cool off even though we were a bit nervous about leaving the window unlocked. We were NOT offered anything else as a way to ameliorate the situation. We decided to just bear it out since moving to a different hotel at this point would have been too disrupting to our very busy schedule. This hotel did not offer a free breakfast with the stay. However, there is a restaurant on site and we were told that breakfast costs approximately 15-16 euros per person. After the stay which was much worse than we thought due to the very warm room preventing us from getting a good night's sleep, we contacted Best Western Corporate to complain. They said that they were very happy to contact the hotel and find out about the air conditioning and if true that it was broken, they would somehow come up with a way to compensate us. They did in fact contact the hotel and the hotel told them that we were offered free breakfasts everyday for the 4 days at a total cost of approximately 128 euros. This was ABSOLUTELY not the case. When Best Western Corporate contacted us to tell us this, we told them it was NOT true! They then said that there was nothing they were willing to do since they believed the hotel and NOT us. Incredible. We are Diamond Select Best Western members, supposedly the highest level of membership, and still they did NOT care. Best Western Corporate has absolutely failed in their commitments to their customers. I am a former Director of Human Resources at a major educational institute and I am astounded. It would have been very simple to offer us a refund of 128 euros to compensate us for the cost of missed free breakfasts that were not given to us. Or maybe they could have issued an equivalent total of rewards points that we could use at their hotels in the future. Imagine that this easy solution would have made us happy and willing to continue to support their hotels worldwide. However, they do not care since maybe they think they are too big. We are extremely disappointed and post this review not gleefully but only to warn others of the potential for the same experience if you stay at this hotel or other Best Westerns for that matter. When a company abdicates their responsibilities to their customers, we feel compelled to let others know. As a side note, Best Western constantly advertises that their points never expire. Please note that this does NOT apply to their promotional points that come on card after a promotional stay and these DO EXPIRE within a period of time that many are not able to use since some families can only take vacations once per year or even longer. A bit of false advertising. We had indeed contacted Best Western Corporate as well about this issue and they told us it is not their problem that a customer is not able to use their expiring points. Oh well, at least they are consistent in their lack of good customer service. So sad and disturbing especially since we have been loyal Best Western customers for years. Finally, when we told Best Western Corporate that we were not happy with this outcome and would be posting a NEGATIVE review here on this site, they told us, “Go ahead,” at which point they ended the phone call. Please “cautiously” proceed with your future Best Western hotel travel plans.
"PLEASE STAY AWAY"
I was there last week altough i read a review about rooms with no AC i still booked it because i thought maybe it was just a little incident and the AC probably went down but please listen this is the truth the hotel was aware that i was checking in late around midnight i was stopping in Paris for just one day ..but when i made it to the room with my sister there was no AC i called the front there who told me that the AC was not working and there was a small fan on the desk it was 90 degrees hot outside I could not believe it the fan was not even a fan no air was coming out of it , it was so small .. we could not sleep and around 6 AM we went down for the front desk to leave but instead they asked me for more money they did not even speak about the AC and i just received a note from them stating that there is an issue with getting my money from the bank and i needed to pay them again $ 130 ?? this is ridiculous and they also tried to get money from my account without my consent ..please read the reviews i believe some of the rooms probably have AC but some does not I was one of the victim please do not be one ... PLEASE AWARE THAT THE AC ISSUE IS REAL...
"Awesome location (walking distance to the Eiffel Tower)"
Location, location, location is all that matters in a short trip. We spent one night in Paris and visited Giverny the next day. During our stay we were able to visit the Louvre, it's gardens and the Eiffel tower. The hotel location was key to allow us time to do it all. It took us 25 minutes to walk to the tower with 2 young kids (4 and 6 years old). A taxi ride to the Louvre costs no more than EUR 10.00. The hotel is clean, breakfast was fine and staff was really nice. It's a family friendly hotel. We were lucky to get the room #42 with an amazing view to the Eiffel tower. My kids were thrilled to watch the tower lit up at night from their room's window, in their jammies just before going to bed. I just can't give it a five starts because their AC was down. Luckily we had a mild weather and we could sleep comfortably with the windows opened. However, I would likely rate them with a "zero star" if that had happened during a warmer day.
"Paris mini stay"
Second time I have stayed at this Hotel. I have enjoyed the location and this hotel. nice cafes and Metro twenty feet away. The Eiffel Tower is right in front of you. Staff is very friendly and helpful. Busy square can walk across the river to the Eiffel Tower
"Single Room, Great Location. Average Facilities. No A/C"
I booked single room 55 for 4 nights. I arrived after Paris had experienced some extremely hot weather. On check-in I was advised by a nice receptionist Christine that the entire hotels Air Conditioning had broken down. I suspect it has actually been broken for a while. As a gesture they offered me free breakfast, I used the breakfast on the first morning and it was very ordinary, in a very small room. Only one hot choice, a dried up powdered scrambled egg, I did not use it again. These old Paris hotels are built to retain heat, and this one did. I had a terrible sleep, I was given a very small fan/heater, but the fan was ineffective. The room fridge also appeared not to work, the drinks were not cold. I was told I could obtain ice from reception to cool my drinks, but one of the night staff, Brice, was less than friendly when I asked him for ice, my request appeared to bother him, and his body language made me feel unwelcome. The room itself was just OK, a number of the bed head lamps and plugs had come away from the base, pretty unsafe. The saving grace is this hotel is in a perfect spot for the Eiffel Tower, the Trocadero viewing area is just across the road, and the Paris Metro Trocadero station is 2 minutes away. I feel in fairness the hotel should have advised me prior to arriving that the A/C was broken. Would I stay again, sadly no.
"Check before you book"
The A/C wasn't working in their heat wave and they were even going to mention it. Lied to us when we asked about it. We ended up leaving and staying at a way better hotel with A/C and honest staff. I'm sure its a nice place if it isnt hot and you don't need anything
"Poor services faulty aircon"
Arrived at a fabulous location across from the Eiffel Tower and staff were very friendly but imediatley disappointed to find no appliances working due to faults in electrics.the refridgerator was not working nor the aircon so we had to open windows for air. The room was still stuffy and the noise from outside traffic made it impossible to sleep. Nothing could be fixed. We checked out the next morning and felt like we had jet lag from lack of sleep. Not what you need after a long flight.
Highly recommended, the staf, location, cleanliness, the internet, and everything was perfect.. A lot of restaurants are beside the hotel, and a supermarket.. I will repeat the stay when I visit Paris again...
Enjoyed a 5 night stay here as part of a trip to Paris to see P!nk in concert. Had a great stay, hotel location was perfect for visiting the Tower, Metro was located just outside and terminus for Big Bus a couple of hundred metres away. Managed to get a room on top floor and had tower view from bedroom window
I stayed here with my son and it was great! Loved the location and it was a good budget-friendly hotel in Paris. We ate breakfast and the local patisserie a street back from Trocadéro and it was great and much cheaper and more authentic than the tourist traps at the roundabout
This hotel is steps from Trocadéro Park which has terrific views of the Eiffel Tower. We enjoyed just stepping out of our hotel and being able to see the Eiffel Tower at night. Also, just outside the hotel were a number of Café's. Other popular attractions were easy to get to by walking or by getting on the metro which is just across the street. The hotel is a no frills kind of place but was was clean and a good value for the money.
I finally found the perfect hotel for our visits to Paris! Affordable and the location is fabulous, safe and convenient. Views of the Eiffel Tower, great restaurants, with a train station directly across the street... only steps away. The hotel staff is friendly and efficient. The beds sleep well, shower head is strong, bathroom is clean and the air conditioner is strong. We will be back!
"A perfect trip to Paris needs a perfect place to stay."
Very pleasant experience. Close to many attractions, nice clean rooms, very clean bathroom and a helpful staff. Christine was especially nice. She should get a raise! The prices were very reasonable and the morning breakfast looked good though I did not eat in the hotel. Many wonderful places to eat close by.
"Wonderful stay !!"
The hotel is in a great location!! Easy access to metro and Eiffel Tower! Staff was very nice!! Christine arranged a taxi to take us to the airport in the morning! The room was a bit small-- but one is not in Paris to stay in the room! The fridge was perfect and the bathroom was great with the tub! I really appreciated the kindness and overall fantastic staff!
The location is perfect, 2 min walk to Trocadero Subway Station, 5 min walk to the best view to Eiffel Tower. There are some restaurants right next to the hotel and it's a safe zone to walk and be at night. The breakfast is a little bit expensive (as everything in Paris) 16 EUR per person, for an small breakfast with fruit, bread, dairy, juice, processed meat... We preferred to have breakfast in a restaurant near the hotel, we spent more, but we had breakfast outside. I definitely recommend the BW Trocadero, the rooms are nice and renovated, comfortable beds and the location is perfect!
Wonderful hotel in excellent position close to metro , 5 mins from the Seine and the effiel tour, great restaurants on the area, the hotel spotless and the rooms delightful , beds comfy , bathrooms small but clean all the staff very helpful and everything you need for a city break
Perfect location, nice clean rooms, lovely staff, comfy beds. Big hotel room for a Paris hotel! Beautiful view of the Eiffel Tower from the room. Stayed on Valentine's Day, was met with a rose on the bed. Will stay again, looking forward to it!
My wife and I had a lay over in Paris for a couple days and decided to stay here as I collect the reward points. So as typical in Europe room was very small. Free water was offered in the room but it looked as tho the bottles had been refilled by staff. When mentioned to the front desk he seemed very confused and didn't know what to do. When we went to check out we had to wait while the front desk person fixed her makeup in the mirror located in the hall way of the reception area. The breakfast attendant was amazing and very attentive.... a bit of a saving grace. So other than the great location I do not recommend staying here.
We absolutely loved our stay here. The rooms, albeit small, have everything you need; a kettle, with coffee and tea service, refrigerator stocked with drinks, a nice big closet, a deep soaking tub with plenty of big fluffy towels and even a towel heating rack! The very kind lady that checked us in gave a room with an amazing view! It was my son's first time in Paris and seeing the Eiffel Tower was #1 on his list. He slept close to the window with the curtains open, peeking at the Tower all night. We had breakfast int the morning and even though it was a bit expensive, they had an extensive spread; crepes, viennoiserie, butter, jams, coffee, cappuccino, tea, hot chocolate, eggs, sausage, deli meats, olives, juices, etc. You couldn't beat it for convenience and taste. And right outside is the Metro, waiting to take you to all of Paris. A block or two behind the hotel there are various restaurants, post office, supermarkets - basically everything you need within a few steps. Perfect location! Given our excellent stay, we will be sure to return - you really are the "Best Western"!
I like the hotel location as it is just in front of the station and too many options to dine in and there are supermarkets nearby. I requested to provide us the room with Eiffel view and lucky that they were able to arrange. Staff are courteous and accommodating with our needs. The hotel has an elevator which I was very cautious prior to booking. But what I missed to check was the transportation from CDG to the hotel as I found out that there are some station which do not have a lift even the Trocadero station and we have 3 luggage's with us plus a child ☹ It was a big hassle so I suggest to get a taxi or book a car transfer for your utmost convenience. The room rate is reasonably price. We were able to walk back to the hotel from Eiffel tower with no fuss and it was wonderful to cross the bridge and the museum during this winter season.
"Upgraded from another property"
My stay in Paris began at another BW property but an issue with their hot water led to my being moved to this hotel. Couldn't have been more pleased as it quite a bit more spacious than the place I started. Location can't be beat. 2 minute walk to metro and Eiffel Tower viewing, supermarket and a large choice of restaurants within walking distance. The staff were very friendly and helpful. Stayed for 7 nights and repeatedly had to ask to replenish the tea service in the room but that was the only issue I had. Breakfast buffet had some hot items which was nice.
We stayed for a couple of days and the view of the Eiffel tower from our room was amazing. It's fairly small room BUT lacks nothing. Every single thing you need for your stay is available. Closet space, good size desk, and the bathroom is very comfortable. It has everything from a towel warmer, clothesline and even a magnifying mirror.
The place delivers what it promises -- great location, fairly low price, perfectly okay service and cleanliness. The rooms are a bit small for a family, but great for a single person or couple. Walk away from the Eiffel Tower for better prices in cafes, but of course the Eiffel Tower is the main attraction for us tourists.
The hotel was very clean and tidy and with a very helpful front desk. Yes it was small but fine for sleeping and a good price compared to the others. The breakfast at €16 was wide, varied and fresh, much better value than the neighbouring Brasseries. Agree with all comments on best view of Eiffel Tower and very near to Metro stop. The Hop on bus stops there also. 15 minutes walk to Champs de Mar metro for the RER train to Versailles - all too convenient! We bought a two day Hop on and off bus ticket with Batobus boat - saw all of Paris, great for orientation. The hotel and its location made this a perfect short sightseeing trip. Beware of the queues even in late October.
Its just right in front of the eiffel tower. Perfect location. 15 minute walk to champs elysees. Basic hotel but in a very good location. The restaurants around the hotel were open till 3 am , so very safe. So if you just need a hotel close to eiffel tower , this is it. For two nights , i just saw one person at the reception , however they were very helpfull Good Value for the location.
"Beautiful stay and perfect location!"
Me and my partner stayed in here for our weekend away. The receptionist was lovely and helpful! We were the perfect distance from the Eiffel tower, you can see it from a perfect view without being right under neath it. The room was lovely and there were a couple of nice restaurants around. There was a metro station right outside and all cabs we used were very cheap to wherever we needed. I'd definitely stay again!
"Good Clean Rooms with one Issue"
The hotel is situated in a great location with tons of restaurants and steps away from metro and the best view of the Eiffel Tower. We were here two nights, got there early dropped off our luggage in the lobby, since our room wasn't ready. We returned late in the evening exhausted and were looking forward to a good rest BUT when we got to our room there was only one bed, our reservation was for two. They were very polite and apologetic and offered us another room. NO! I wasn't happy but my 17 year old nephew was excited to have his own room. I was hesitant since we were in a different country and on different floors, but it worked out well. We left early to Disney and returned late only to discover that they moved all of my nephews stuff to my room which they converted to a two bed room. UGH we left everything strewed all over both rooms. If they would've given us the heads up we would have gladly moved everything ourselves. I wasn't upset as much as my nephew. Other than that the hotel is clean, friendly staff and great location. The room is tiny as most of European rooms are tiny but the bathroom seemed to be a bit larger than other hotels. We didn't try the hotel breakfast we opted for a fresh pastries from a small monoprix on avenue Kleber, they were absolutely delicious. The staff at monoprix isn't friendly at all but we just dealt with it. There is also a bank next to it and the closest atm to the hotel that we found. We didn't try any of the cafes in the area but there is plenty to pick from and very busy at night.
"Couldn't fault it"
What can I say this hotel was amazing. The room was very spacious especially for Paris. Great size room and the bathroom was exceptional. It was very clean and tidy with all amenities that you need. My room had a wonderful view of the street and the Eiffel Tower. The location was great everything was close, little supermarket, banks, chemist, hop on hop off bus and the metro was 1min away.
As all Parisian hotels, rooms are small but the one we had was clean and the staff worked to the best. The Orly airport and tourism open buses stops are just across the street. Also the metro station is in the plaza. Excellent for Eiffel tower visitors. We stayed in BW for three days then we transferred to another BW in Quartier Latin closer to Notre Dame.
Beautiful hotel and great service. The rooms are small but very nice with comfortable beds. I would stay here again. We walked to an area to see the Eiffel Tower in the day and at night. Very safe area with plenty of restaurants.
I stayed at the Trocadero for a long weekend in May. It is a very small hotel, 5 rooms per floor on 5 floors. Rooms are clean and comfortable, albeit small but with refrigerator, good air conditioning and wifi. Staff is outstanding, welcoming and eager to ensure guests are taken care of. The Metro is adjacent so getting around Paris is easy. This is a very chic, expensive neighborhood of Paris; several "Parisian" sidewalk cafe restaurants are a stone's throw from the front door but a grocer or newsstand is not. Not sure I would stay here again, despite the wonderful staff, because I found the the price to be quite high.
"Super excellent location"
I stayed at this hotel from May 14 - 17, 2018 whilst in Paris on business. The staff were all very friendly and charming and were more than happy to help out with directions and questions about Paris.?I found this hotel to be an outstanding value and you cannot beat the location. ?When you walk out the front door turn right you are on the Trocadero overlooking the Eiffel Tower. ?The rooms were well appointed with a fridge and safe and the bathroom toiletries were very good. I did not have breakfast as there were plenty of bars and cafes nearby but it looked good with a good selection. ?TBH, there are Restaurants on every corner, a well appointed supermarket, and bakery just up the street you are spoilt for choice.?It's a 15 minute walk to all the grand shops and attractions. ?I would highly recommend this hotel to anyone who visits Paris. While it may not be a five-star hotel the services and location ranks five star. The bed was very comfortable and the air-conditioning was excellent. The room (Room 11) was not huge but Paris Hotel rooms are not large compared to some countries. Nonetheless, it was spotlessly clean, housekeeping was very good. ?I left an item of personal property in the Hotel on checkout. I contacted the Hotel and it had been found by housekeeping. The Hotel (Yacine) posted back to me in the UK - Superb service! The hotel does not offer airport transfer but the Metro is just across the road from the Hotel entrance as was the direct bus stop for the airport bus too and from Orly or CDG. I'm a very picky traveler and feel this hotel is of high quality- I will certainly return to this Hotel when visiting Paris in the future.?
"This Hotel Was Outstanding"
I stayed at this hotel from May 18-21,2018 for my birthday. I found this hotel to be an outstanding value and you can not beat the location. When you walk out the front door you are at the Eiffel Tower. There are Restaurants on every corner. It's a 15 minute walk to all the grand shops and attractions. I fell in love with the location at night to see the water fountains and that Eiffel tower lit up at night was just breathtaking. I would highly recommend this hotel to anyone who visits Paris While it may not be a five-star hotel the services and location ranks five star. I'm a very picky traveler but I feel this hotel is excellent. The hotel does not offer airport transportation outside of uber or public transportation which all right outside the hotel door.
Pros: Superb location which is near to Eiffel Tower. Room and bathroom are clean. Comfortable bed. Cons: Our room is facing roadside. A bit noisy during night time. Air Conditioner (air cooler) is not working.
"Not like Best Western in USA"
When I and my wife visit foreign countries, for first few days, we usually book known US chain-hotels so that we can set up the clear expectation before we arrive. For our 2-week Euro tour, I booked this hotel for the first 2 nights. We were a bit disappointed. Check the details below: Room: The tiniest room we have ever been to. When you put your luggage inside the room, there is hardly any space to walk or move. However, the room and the bathroom were very clean (3-star for that). The entrance of the hotel is very small and so is the elevator. It is not like the best western in USA. With 250 Euro per night, we would have expected way more. Comfort: They gave us a room next to the road. The hotel does not have air cooler (only heater) or at least it did not work. You have to keep your window open to sleep comfortably. However, traffic runs on the road all night long and makes huge noise (even with window closed). So, basically, our first two nights in Paris, I was nearly awake whole night. I requested the front desk to switch our room the next morning after the first night, but they informed us that no other rooms were available at that time. Service: The hotel has very basic staffs. No one will help you with your luggage. This is not a big deal for us. The breakfast costs about 16 Euro and not too bad (include meat, eggs, and pastry). Staffs were all courteous. Location: I think you can't beat the location. I gave 3-star because of the location (even though we had issues in sleeping). It is right next to the Eiffel Tower. If you go out of the hotel, you will get the full view of Eiffel tower. The place is full restaurants, banks, and tourists. It is also next to the metro and bus station. We went out event at 1:00 am at night, and felt very safe. There is always a party feeling around.
"Clean hotel but basic"
If you are going for Paris and not the room then this hotel is fine. The rooms are clean and well maintained; although the pillows are like bricks. There is no ambiance in the hotel due to the size of its lobby, etc but is suitable for a short break. Our room windows opened onto a small internal courtyard which was oppressive and this may have influenced our opinion of the hotel. Not a great choice for us. Staff were friendly and professional.
"Great hotel in perfect location"
My boyfriend took me away to Paris for 2 nights and booked to stay at this hotel. I usually book all our trips so it's fair to say, I couldn't have booked anything better myself. We arrived quite late, around midnight, but the member of staff on duty was lovely. I didn't catch his name but very helpful. Room was lovely, bed was so comfortable! The view from the window wasn't the best but for what amount of time we were in there, it didn't matter. We didn't eat breakfast in the hotel so can;t comment on this. Perfect location, literally a 5 minute walk from the Eiffel Tower. There are lots of places to eat locally and a supermarket just up the road. I'd stay here again and would recommend!
"Amazing All the Way"
I stayed there with my seven year old daughter and the location is safe and has some okay restaurants and cafes. Really awesome location. Right by the Eiffel Tower and as soon as you exit the building there's a metro stop (Trocadero). This was very convenient to get around town. The staff was very friendly and the building is overall pretty quiet. I'd totally stay there again
"Ok accommodation in a great location"
Location is unbeatable in terms of access. the hotel is located next to the metro and many restaurants including a commiserant, that's a police station; a good thing if you get robbed as is very likely in Paris. the room comfort is mediocre by Middle East and US comparison. hotel is really basic and i guess value for money given the pricing in Paris but that's what it is...a nice location to crash if you are in business at OECD or within the 16th area. the hotel staff are very cold but again, there is little basis for interaction given that the place offers little else than the room. Breakfast is very ordinary but there are good eating places around anyway.
"Fantastic location and a comfortable hotel."
This hotel is minutes away from the Eiffel Tower and from some roo s on the street side, it can be seen. The staff were all very friendly and charming and were more than happy to help out with directions and questions about Paris. The metro stop for Trocadero was 2 mins from the hotel as was the direct bus stop for the airoprtbus too and from Orly or CDG. The rooms were well appointed with a fridge and safe and the bathroom toiletries were adequate. We did not have breakfast as there were plenty of bars and cafes nearby but it looked good.
"Great location, great bed"
Prime location (5 mins from Eifel tower), kind staff, OK breakfast and super comfortable bed. They have a partnership with a taxi company so they get better prices. My one-bed romm wasn't too big, but OK for a business trip.
this is a gem in an excellent location and the best view for the eifel tower the staff is outstanding in assisting i will foresure stay and recommend this hotel for anyone even the breakfast is excellent
"A trip with my daughter"
I booked the hotel based on location and i was not disappointed, we had a view of the Eiffel Tower !!. The hotel and staff were very helpful and friendly. The rooms were clean and compact but very comfortable. We were near to everything and we really enjoyed ourselves,
"Excellent location and service"
I use to stay in this excellent little hotel every time when I am in Paris. Perfect located in a very nice area, close to attractive museums and the Eiffel Tower. Service is excellent and prices are reasonable. Nice for business but also for family visits.
"Great location, average room."
The Au Trocadero is located in a great location full of restaurants and bars and very short walk to great views of the Eiffel Tower. The reception staff was welcoming and provided a good service. The room was clean but is in need of renovation and was small but this is normally expected in Paris. The view from the room wasn't great (see pics). There was a kettle in the room and a desk to work at. The Wi-Fi was free and worked okay. The bathroom was clean and functional. Okay for a night or two for my business stay.
Hotel has very bad service and very noisy neighbours. Starting 10 at night we had neighbours partying very loudly - screaming, dancing, jumping. We told the 'only' person present at the hotel he said it's not his problem and he cannot do anything to us. We even called the police to complain since it is illegal to make loud noise at night. We had to endure the sounds until 2 am when the party was over. We didn't expect the hotel to be so careless about its clients well being. We will definitely leave next morning.
Hotel bathroom needed some repairs. The mattress was in poor shape too. The curtains let in too much light into the room. Otherwise service was quite good, and the receptionist was polite, and the room was clean.
"Honey moon "
The hotel is superb and so closed to the Eiffel Tower is worth every penny. If you want to visit Paris and you don't have or don't want to spend lot of money here is where you want to stay because the hotel is very clean and the staff is very accommodating. I would stay here again.
"Great hotel,perfect location"
Thus is an amazing place to stay. So close to the metro Eiffel tower, cafes and there's a monoprix around the corner. The bedrooms are new and comfortable and the staff are so helpful and friendly yet it is so affordable. Thus is my new hotel to stay every time I go to Paris.
Loved the location from the subway, cafes, the Eiffel Tower , loved the hotel, loved the staff, loved the cosy hotel room, however the climate air vent was caked in dust. I did make this to the front end staff which I hope it will get cleaned. Overall, it was a great stay.
This place is located less than 100 meters from a metro station, and also less than 10 minutes' walk away from the Eiffel Tower! Rooms had good AC, staff were friendly, was close to many bars, restaurants, cafes, and convenience shops.
"Best Western Au Tracadero Hotel"
We booked 2 rooms at this hotel in July 2017. We found the Staff to be very friendly and helpful in every way . Breakfast was not furnished but with good bakeries close by that did not make a difference. The rooms were small but typical European. They were clean and modern. We could see the Eiffel Tower from our room. I knew we were close to the Eiffel Tower but was surprised how close we were when we got there. We were also close to bars, restaurants, a metro station and other attractions . We enjoyed our stay at this hotel and definitely would stay there again .
"Average accomodation "
Room was very small and basic for the money, no fridge but ice available on request. Easy walking distance to Eiffel Tower and excellent view of it close by. Close to several cafes and restaurants and small supermarket, close to public transport and hop on hop off buses.
"Close to Eiffel Tower"
We stayed at the Best Western for 2 nights in June 2017. Took the Eurostar from London then a taxi to the hotel. Taxi cost 20 euros to hotel. Location is very convenient to the Eiffel Tower and there are quite a few cafes nearby. We had a room on the 3rd floor. The room was old, small with a small bed. The bathroom was surprisingly large and renovated. Overall it was clean and had a/c. You could see the Eiffel Tower at night from the room. We chose this hotel for the proximity to the Eiffel Tower and enjoyed going up to the top and seeing the magnificent views. We also walked the next day from the hotel to the Arc de Triumph and then down the Champs Elysees to the Louvre. We ate at the cafes near the hotel and enjoyed good food and service. The staff spoke English and overall the hotel met our needs for our short visit.
"Good but few security issues.. No AC, Wi fi down one day"
I stayed in the Best Western au trocadero middle of May 2017... Great Location..I also want to state that the hotel staff was very good. Very knowledgeable.. English was spoken... The rooms, although quite small (but for Paris its expected) were quite efficient.. NIcely decorated... It has everything you need except for 2 things..... Updated security features and AC... Fist off, I was surprised there is no lobby... The reception desk is 10 steps from the front door.. So is the elevator to the guest rooms.. I was surprised to see that you dont need a room card to access floors.. Since its so close to the front door, I thought it strange.. There is also no deadbolt on the room door, nor any type of second lock.. So for a solo traveller, it made me a little uneasy... The other issue for me was no AC.. We had 3 really hot days in paris.. I was told they dont turn it on till june, but i find that hard to believe, considering its HVAC,,, all one unit.. So if you have a room in the interior it must have been sweltering.. My room was... After a long day of sightseeing and shopping you want a nice cool room to relax and sleep in... I was told by the desk, :just open the windows."... Really ?? You expect a woman to sleep with the windows open all night ?? wrong !! not a safe idea... So if it was freezing ?? No heat either ??... It was a short stay so thankfully didnt ruin too much, But if it was a longer stay I would have been quite annoyed.. The Wi fi was also down for whole day. Not a deal breaker but annoying..So overall it was a good stay..Could have been great.. Dont know if i would stay there again due to the lack of updated security features...
"Very Disappointing All Round but Great Location"
Dreadful room, tiny with poor amenities. Bathroom impossible to move, poor air conditioning, minibar did not work. Tiny hanging space for clothes. Awful breakfast and intermittently working internet. Only on English TV channel, and unable to view the screen as it was at a weird angle on the wall. Minibar only replaced only replaced once in three days. Keys always losing their memory needing to be reprogrammed frequently. Suitable for tourists/groups with low expectations, definitely not for business travellers and would not stay again.
"Great location and nice hotel"
Hey there, If you are looking at enjoying Paris but don't want to be right in the middle of the city this is a great choice. At the end of the street there are 3 lovely restaurants/cafes with the perfunctory sidewalk tables. Ahead of that is the beautiful Museum of Architecture and Monuments. Then you look around the corner of that building and you see the Trocadero Gardens, the Eiffel Towers and down the Champs de Mars. Great position for walking the city. There is a very close Metro station. The hotel is small as most are and the continental breakfast is a good way to start your day. When I checked in the 2 gentlemen working the desk were very helpful and knowledgable.
"Amazing Value for Money"
Great hotel located very close to the Eiffel Tower with awesome views of the tower itself. Hotel is well maintained and very very clean throughout. Room was very nice and spotless and just perfect for a short stay in Paris for a couple of nights. Free wifi offered throughout the hotel which works very well. Staff are very friendly and pleasant. Hotel is located in nice safe street with Metro is located just outside the hotel so easy access to the whole of Paris. There are plenty of bars, restaurants and cafes in the vicinity. Definitely recommend this hotel for anyone visiting Paris.
"Nice place... perfect location"
This hotel was a perfect location for visiting Paris. The Eiffel Tower is right there along with shops and cafes. The tricameral bus stop is literally next door. We took the bus from the airport and it was easy because we had big luggage. It was a very convenient place. Staff was friendly, and I forgot my electricity converter, they have them at the front desk for you with a deposit. Fair warning, the rooms are tiny, not a big deal for us but could cause issues for tall or bigger people. Would stay here again for sure.
This hotel has an awesome view from room 32 I believe. The room itself was very clean and I loved it. The location is exceptional! I was able to look out of my window and had a view of the Eiffel Tower. The price for a double bed was nothing for the view. I felt like I was in a 5 star hotel. The people were lovely and very attentive. I did not eat their breakfast, but it looked lovely. I wanted to go out and eat for breakfast, nothing against hotel at all! I will stay there again; I already have planes to go back.
"Cozy hotel in a great location!"
This was our first trip to Paris so we booked this hotel based on the price and location and we were not disappointed!! The hotel is small and quaint, as are the rooms (by US standards), but they are very efficiently laid out so we never felt cramped. There was plenty of storage space and the typical amenities (flat screen TV, room safe, desk, kettle, toiletries), plus a few unexpected ones like a towel warmer in the bathroom! The staff were all very friendly and accommodating and thankfully for us, they spoke English! I had called prior to our trip to request a room with an Eiffel Tower view and was so grateful to get it. It was amazing to look out our window and night and see the lights of the Eiffel Tower twinkling on the hour. The hotel is maybe a 10min walk across the river to the Tower, but is literally across a traffic circle from a plaza where you can get some amazing views/pictures. The hotel just steps from the Trocadero metro station which was so convenient. So while this hotel is not super close to other major landmarks, we had no problem hopping on the Metro to the Louvre, Arc de Triomple, Notre Dame or any of the other spots. There are 3-4 cafes right on the traffic circle and we found a chocalatier, boulangerie and several markets within a few blocks where we could get pastries, sodas, fruit, bread and almost anything we wanted/needed. This is truly a wonderful hotel that I would recommend to anyone visiting Paris.
"Great location with good rooms"
I picked this hotel as it was near the Eiffel Tower and nearby family. The location was better than I expected: walking distance to the tower, great restaurants, ten steps to the Metro and Paris vibe. We will return. The room was small, but that was expected. Modern features and friendly staff. Once again, I realize how sad it is to live in LA without a wonderful subway system as exists in Paris!
"Extremely small (yet cozy) rooms but extremely convenient location but - overall very good!"
Near the Eiffel Tower and the subway station, plenty of restaurants and bars around, could be perfect for a romantic (economy class) getaway, Very small rooms which however is a common practice for most of Paris hotels. Poor breakfast. Could consider staying there again though.
Your typical best western hotel. Standard. Clean. Location not the best except for Eiffel tower visit. But if like me you were looking for somewhere just to rest your head after walking your feet off, it suffices. Very sweet lady at reception
"Perfect for our needs!"
Traveled with 20 year old daughter to prepare for check in to study abroad dorm. We arrived at hotel at 11:00am from long flight and we're thrilled we could check in EARLY! Room is standard double on courtyard and we love the private courtyard view, and quiet. Only about 4 rooms per floor. Tea kettle, fridge, and two small wardrobes nice. Bathroom fine. We found the pillows and beds to be comfortable and air conditioner works well. Front desk is so amazing! Helped with recommendations were to eat, parks less crowded, and even a bit of French history. Location is the key though and easy walk to many attractions and metro. We took Air France Shuttle from airport and just 3-5 minute walk to hotel. I am returning here with a single room in two weeks. :) we did not do the breakfast.
"Quiet, charming hotel, perfectly located"
Our double occupancy room was extremely clean and comfortable; not overly large, but definitely a place to put everything. The staff were unfailingly courteous. The hotel was so quiet, we almost thought we were the only occupants. The location couldn't have been better at just a five minute walk from the Eiffel Tower, across the street from a metro entrance, and surrounded by charming restaurants and cafes.
The staff was helpful ad friendly, we had a great view of the Eiffel Tower from our room, and the location is great for sightseeing, including Versailles. The strikes affected the RER train going to Versailles during our visit, so we took the Metro very easily from the hotel and were able to transfer to the bus (Paris by Train had great directions) with no problem.
I only had two days in Paris and had no idea where to stay. I found this hotel by chance and it was perfect for me. It is right off Trocadero Circle with a metro stop and nice restaurants steps away. It is very close to the Eifel Tower, Seine cruises, etc. The staff spoke English, and were extremely nice. They even let me use their office to change clothes (I had checked out in the morning and went site seeing) before catching a train in the evening. The room was small but it was very clean, quiet, comfortable and was all I needed or wanted. This is a great hotel if you're a tourist and plan on being out and about. If I get the opportunity to return to Paris, this hotel is going to be my first option.
Quaint, no frills hotel that is all about location. Right across the circle from the Eiffel Tower and easy walking distance from the Louvre, a perfect place to stay and see all the sights in Paris. I stayed in a single room that was plenty comfortable for the little time I spent in it.
"Location, location, location"
This hotel is all about location. The Metro station is right across the street in front of the hotel, the Eiffel Tower is a 5 minute walk, and the Arc de Triomphe is about a 10 minute walk away, or a stop or two up the line on the Metro from the station outside the hotel. The rooms are very, very small but that was to be expected, and they are nicely furnished and updated. The size was perfect for a couple of days for 2 people, but if we had gone with the whole family and stayed any longer, we may have looked for a hotel with larger rooms. The lobby and common areas of the hotel are almost non-existent, but who really wants to spend time in their hotel in Paris? For a quick stay in Paris, this hotel really can't be beat.
We stayed here for 4 nights. 1. Location, It is about a 10 min walk to the Arc de Triumph and the Champs Elise. The Metro station is down the street from the Hotel door. 2.Meals, The Breakfast was disappointed for the price with only coffee and danish basically, no eggs. 3.The bathroom was somewhat small but clean and adequate. 4. Service: Staff were very friendly and helpful. They help us to call a Taxi to go to the airport. 5. We will stay here again
Perfect location; 5 minutes walking to the Effeil tower and other tourist attractions... the metro is just in front for the different transport connections... restaurants and cafes around. Price is good for the area... very clean too... free wifi also.
"Good location, but poor service quality"
The manager promised of complimentary breakfast service due to some inconvenient and unsafe service in the room, but soon denied to do so for odd reason. The door of bathroom was unlockable so that my baby could keep trying to come inside that we couldn't wash well because we had to keep watching him not to come inside. The cleanliness of the room was also questionable as well. Size of the room is super small.
"Very good location to explore paris"
I stayed here some time ago the hotel itself is fairly basic but being so close to the metro (about 100m) and a 5min walk to the Eiffel Tower it was perfect for what I wanted. The views from out the front and window were good and if you go outside there are also plenty of cafes etc really close. I had breakfast and dinner in the cafe that's literally outside this hotel and it was really nice. Probably the one place I have been where I can just sit and watch the world go by.
"Superb Location & Staff!"
I reserved 2 rooms for 6 nights at this hotel in April, 2016. Each room had a double bed, a mini bar and coffee maker. Each room was well organized and clean. Room 42 had a view of the Tower but room 41 did not. The buffet breakfast included pastries/rolls, different cheeses, various fruits, bacon, eggs and sausage. You can walk directly from the hotel to the Tower(@ 800 meters). Within 2-3 blocks of the hotel, there are many restaurants/sidewalk cafes, a grocery store and tour bus stops. Everyone on the hotel staff was very friendly. We give a special thank you to the 2 ladies working at the front desk for their help. We give an extra special thank you to the hotel manager, Mr. Yacine, for his help in making our stay so enjoyable. He is a true asset to the Best Western chain. When you consider the location, the price and the staff, I highly recommend the Best Western Au Trocadero for anyone in need of a hotel in Paris.
Stayed here over the Easter weekend and glad I did. The hotel was clean, comfortable and the staff were lovely. My daughter and I were in awe of the lovely view of the Eiffel Tower from our window. The area is really nice, surrounded by lots of nice restaurants and all amenities. The Eiffel Tower is a 5/10 minute walk and there is a stop for the hop on hop off bus which we really recommend as you get to see the whole of this beautiful city. My only disappointment was having to leave, I will definitely be returning at the next chance I get.
This is a small hotel but is located in an ideal position for access to the Paris Metro at Trocadero, some of the best views of the Eiffel Tower and within walking distance of the Seine. My twin bedded room was quite adequate, it was clean and everything functioned well. There was a flatscreen TV, coffee/tea making facilities and a room safe which was located in the wardrobe. Breakfast was typical of similar hotels and apart from the usual bread, pastries, jams and cheese did include scrambled eggs, bacon and sausages so overall it was a good selection. I am not a coffee drinker but there was a wide range of different teas available. Internet worked throughout the hotel which was a real plus. Its often the case it will only work in reception but here it was available throughout. I stayed here for two nights and my room overlooking Avenue Raymond could be quite noisy so I would ask for a room to the rear in future
"Three star hotel centrally located"
The staff were pleasant and the hotel clean and centrally located. Breakfast was fine. But the room was noisy and quite minimal - on the avenue Poincare which is noisy. However this is a three star hotel and I didn't expect too much. Reasonable value for money,
"For a one night stay it's adequate"
Stayed 1 night in this centrally located hotel. The room was small but clean and it was facing a wall at the back of the building so the view wasn't up to much and quite oppressive. Staff were friendly. Even though the advert states that the hotel has parking this is in a building in the next street so be prepared to haul your luggage. We opted not to pay 16 Euros for breakfast, just cross the street and you can get a better choice for 12 Euros.
"Excellent location, but a tiny room"
Nothing new when it comes to Paris. You'll be located in a small room and everything is microscopic. Those booked online include no breakfast, but that's fine as the place is surrounded by patisseries etc. Any pain is alleviated the moment you walk out and see the Eiffel Tower right in front of you. The staff are extremely nice and helpful. That gets all five stars. They will make sure you find what you need and organise your stay, if requested. The walls are paper thin, so you'll hear the TV set next door, even louder talking. The room I stayed in looked to the backyard, so I didn't get much outside noise, luckily. The hotel has no gym etc. You'll just have to hit the Seine and run along its banks. There are no facilities other than the rooms. It's an overnight with a great view in the morning as you head into town. Compared to its competitors, the price is relatively reasonable. You may wish to stay or you can continue shopping around - either way you won't make a mistake.
"Disappointing Customer Service and Room"
Room was not ready until 2 1/2 hours after confirmation check in time. Request for upper floor ignored and received ground floor next to lobby. Room ventilation not good so slept with window open; shower splashed water all over bathroom floor. Location near Eiffel Tower and Metro is good. At 200 euro per night in late October, not good enough value considering the above. I will use other nearby hotels in the future.
"great place to stay"
It was perfect for us as it is very close to a metro station with connection to four directions. It is also very close to the Eiffeltower and a Hop On stop of the Big Bus. We had two rooms on the fith floor, one to the back which was quieter but without view to the Eiffeltower and the other one with a great view but a bit noisy because of traffic and the cafes near by. Both was fine for us. The rooms have an acceptable size considering price and location and they are clean. The staff was always friendly and helpful.
"Do not stay here!! Horrible customer service"
I booked a room seven months ago and upgraded to a double room so I could have a view of the Eiffel Tower. I had a confirmation email saying I would have a view of the tower. After arriving I did not get a room with the view promised ( I had no view of the Eiffel Tower) and they would only comp me a really bad free breakfast. That they normally charge 16 euros for!!! Which it isn't worth 2 dollars. They told me I couldn't change rooms because they were booked and I had to pay the price for the double room even though the only reason I booked it was for the view that they confirmed. They did move me the next night into a room with minimal view of the tower ( the best they could do on short notice, apparently seven months isn't enough) which meant packing all my stuff up and unpacking again immediately not what I want to do on my vacation. After emailing the general manager the response I got was that those rooms even though one was promised to me were allocated to people staying longer than me and therefore deserved the rooms with a view!!
"Ok Location, nice hotel"
Good location, close to the Eiffel tower. Nice, friendly and helpful staff. Small rooms. My room was at the back so it was very quiet during the night. We didn't have berakfast there, but there is a lot of cafes and restaurants in the area
"Know that the two classes of room are VERY different."
The large rooms with patios are apparently very nice. The rooms without views are extremely small and of remarkably poor quality. The standard room had only a very small wardrobe with no drawers, made of compressed fiberboard, and unpainted on the inside. It looked like something I built in high school shop class. The only place to put the suitcase was behind the door, blocking the door opening. The bathroom is tiny, with a strange glass flap enclosing half the tub when you're taking a shower. The location is excellent, a short walk to the Eiffel Tower, literally steps from the metro, and with several cafes within a block (including three within 100 feet of the hotel).
"Excellent location "
This hotel is situated 10 minutes by foot to the Eiffel Tower. The big bus tours are around the corner and a cross the street . I highly recommend the big bus tour to see the city of Paris. The tour will last approximately 2 hours and is well worth the cost. I recommend you precook this. You can jump on and off and have your choice of day or night tours and 1 or 2 day durations. It's a convenient location with lots of restaurants to choose from at the door step. If you enjoy the odd cigar then you will love this hotel because there is a cigar shop next door. The staff is friendly and speak English. If you want breakfast it will cost you 16 euro. Save your money because there are lots of restaurants near by to eat. The rooms are small by North American standards but this is Europe "France" it is expected. Our room was clean and very nice. I highly recommend this hotel.
Stayed here for 4 nights. Great location! It's right across the street from a Metro station. Free WiFi and Clean rooms. The shower was small but functional. Had a Cute patio area just off the breakfast area. Staff was friendly and helpful. Cafes and a grocery store nearby. Naval museum and great view of the Eiffel Tower across the street as well. Would stay here again.
"Good value, great location"
This hotel provides good value and a great location when visiting Paris. Although the room for 2 was small by U.S. standards, it was well furnished and efficiently organized. There was a small wardrobe to hang up clothes, but no dresser so we had to live out of our suitcases--this was OK for 2 small suitcases. The bathroom was modern with very nice features, e.g., heated towel rack. Hotel staff was very professional, friendly and most spoke English well enough to be helpful. Free Wi-Fi in the room worked well. The hotel is in a nice location--embassies, businesses, residences--so there are nice restaurants, drug stores, boulanger/patisseries, etc. within short walking distances. Metro is 1 block away, Eiffel Tower is in view from the hotel, Arc d'Triomphe is a 10 min. walk. Few tourists in this neighborhood until evening when busloads show up to see the Eiffel Tower lit up. I would use this hotel again.
Lovely location, so close to the Eiffel Tower and seconds away from the Metro. (Trocadero station) Everything you would wish for from a Paris hotel. The rooms are small but this is typical of Paris. The staff speak English but it would be nice if they chose to. The manager M.Yacine Dermouche is a true gentleman. Beyond helpful. I look forward to visiting again and would have no hesitation in recommending this place for a weekend stay
"Great location "
Great location! A few steps away from restaurants, there's a grocery shop nearby (monoprix), 5 minutes walk from Palais de Chaillot very convenient of you want to see the Eiffel tower day and night! 2minutes walk from the HoP on Hop off bus stop. Comfortable beds. Clean Bathrooms. Our room was facing the street a bit noisy during daytime but we didn't had any problems at night but if you're a bit sensitive with noise maybe ask for a room facing the courtyard. Breakfast was 16 euros but we didn't had breakfast at the hotel. A lot of restaurants nearby around 7.50 to 12 euros for breakfasts. Room very small but it's normal in Europe maybe a problem for big people.
"Great Location Better Value Newly Renovated"
We have stayed at this hotel before and were not let down by the recent renovations. Clean lines, comfortable rooms and a great value right on Trocadéro. Staff was helpful (Christine was very nice!) and courteous, breakfast was a better value than most hotels in the heart of the city. Great restaurants are just steps away and the Métro is just across the street. Rooms are clean and well maintained. The front desk reserved our cab to the airport. Rewards Points are no hassle here. The refrigerator in the room was good-sized and ice is available from the front desk. Wifi is free and strong. Pricing of the rooms makes it a great value. This will continue to be a preferred location for us!
"Ideal Paris Location & Great Value!"
We have stayed at the Au Trocadero several times while visiting Paris and it continues to be a favorite for its location and value. The rooms and lobby have recently been beautifully remodeled. The...
"Location, Location and Location"
This hotel is in a great location for the viewing area of the Eiffel tower and for the Hop On and Hop Off stop. So many Restaurants are nearby, a small market for water and other ementities. It is just perfect!!!! We will definitely stay again on our next visit.
"Excellent location in Paris"
This location was very convenient to the Metro and had a great view of the Eiffel Tower. Staff was excellent and took care of all our needs. Room was clean and comfortable during our stay. The bathroom was great with a shower and tub for soaking after a long day of walking.The room could have been a bit larger as our luggage had no place to be stored which meant it took up usable space in the room.
"Nice hotel, perfect location"
This hotel is in a perfect location for a trip to Paris. The Eiffel Tower is visible from the front door, there is a Metro station ten meters away and lots of nice cafes and restaurants. The hotel was clean and comfortable, the room was spacious and the staff friendly.