Best Western Zaan Inn,  Zaandam

4.0/5  - based on 393 guest reviews.
Grenehout 22, 1507 EB, Zaandam, Netherlands - See map
+31 75 3030340 +31 75 8901707



Your room

> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Restaurant
  • Safe deposit box
    Safe deposit box
See more
TripAdvisor Traveler Rating
based on 393 traveler reviews
See more comments >>
Photo gallery :
The Best Western Zaan Inn is ideally located next to the Zaandam train station, with direct access to the center of Amsterdam, approximately 12 minutes away and the Schiphol Airport, approximately 25 minutes away. The famous Zaanse Schans with original Dutch working windmills is only a short drive away. Our modern, non-smoking, air-conditioned rooms feature two single beds or one double bed, free Wi-Fi, a mini-fridge, safe, coffee and tea facilities and a flat screen television. All of our bathrooms are equipped with a shower. Our spacious family rooms cater to families with up to five persons. With free car parking, our hotel is ideal to explore our region: coastal area, Voldendam, Edam, Alkmaar, Haarlem and Amsterdam. Also bikes are available for rental. Restaurant Pulse and the Pulse Bar offer local and regional dishes as well as drinks, freshly made. Meeting rooms are also available. Enjoy your stay!

See rates and availability

Room 1

Guest reviews

in partnership withtrip advisor img
based on 393 guest reviews
Certificate of Excellence
Business Business 43
Couples Couples 183
Family Family 75
Friends getaway Friends getaway 58
Solo travel Solo travel 18
Sleep Quality
Best Western Zaan Inn,Zaandam
  • 5
    « Would love to return one day »

    Enjoyed our stay, staff very pleasant, room quite, had fridge, safe,tv, kettle and shower room with shower cap, shower gel, towels. Short walk from train station make sure on leaving station you go to the right exit at top of stairs. Safe area.. 2 females and returned late some nights.Next to supermarket....fresh squeezed orange,croissants and bread every morning cheaper than the breakfast at hotel. Glad I stayed here I have stayed in Amsterdam for the same price and shared bathrooms. Regular trains from Amsterdam and Schipol airport. Took a short train ride to Zaanse Schans (cheap ) worth going.

    « Nice stay but no food :-( »

    Quite small rooms but modern and very clean, with comfortable beds and an excellent little bathroom with shower. Downside was the restaurant; we had made no reservation and would have had to wait for more than an hour to be seated. So we opted for a pizza delivery service instead :-P

    « Great Location, Modern Hotel »

    Just arrived home after 1 nights stay in this hotel. The location is the best part, it's a 5 min walk (if that) to train station which is only a 10 min train to Amsterdam Central- cheap train tickets too! The trains are very regular and go on until 2 in the morning. The staff were very friendly and welcoming. The room itself was great, very modern with nice size TV on wall, kettle and tea and coffee facilities, nice spacious bathroom, huge double bed and lovely view of the surroundings. I would definitely recommend this hotel, wish I stayed longer.

    « Great hotel »

    We stayed in a family room which was ideal for 3 adults. Staff were very helpful both before and during our visit, with suggestions of places to visit etc. Just a few minutes walk from the station and the town of Zandaam. Breakfast was a good selection. Ate in the restaurant one evening of our stay. Food was lovely but menu could do with a few pasta dishes/ snack type meals etc.

    « Lovely hotel »

    A really lovely hotel in a great location for visiting Amsterdam and all the sites. Only 15mins on a train to the centre and only a 3-5min walk from the station to the hotel. Lovely big rooms with excellent facilities including a safe, fridge, large shower, TV, big beds. Supermarket next door which offers everything. Friendly staff. Only downside was the hotels restaurant was very expensive and didn't offer much choice of meals. Also the pillows were hard and uncomfortable for sleeping on.

    « Perfect location »

    We had a great stay at Zaan Inn. Very friendly and helpfull staff. The room was clean and nice. Bathroom well equipped. Breakfast : enough to choose from! We also had dinner at the hotel-restaurant. That was good. Free parking is very pleasant. The location is perfect! Close to Zaandam citycentre and the railwaystation, so Amsterdam can be reached within 12 minutes. We'll planning to stay at Zaan Inn again in a few months.


    Unfortunately not a good experience. The staff was really "cold" and rude (except Luigi); we booked by Amex and we paid by american express, but we didn't buy the breakfast for a mistake. So, after the first night during the breakfast the waitress asked us if we had the breakfast included in our rate. During the vacation we took 5 flights and I didn't remember if I booked the breakfast. So, the receptionist (when we were eating) asked us to interrupt the meal to pay the breakfast, not a request but a command. It was very rude!! In other hotels never happened this!

    « Average »

    We went there as family of 4 and got a 1 bedroom apartment. We felt the design of the room was not great. For example the bathroom was a glass sliding door, and can be inconvenient when you are staying with family (4 adults). The door leading to the bedroom is also not a proper door. The location is near the supermarket which was very convenient. It is also near the train station (5-10 min walk) so taking the train to the airport, city or other tourist spots was quite convenient as well. Service staff was friendly and helpful. Overall average.

    « Feeling like home »

    Very friendly staff, they offer a solution before you can even ask the question. If you're not looking for the stanard 'posh' hotel approach, bt for a genuine customer oriented approach - this is the place to be!

    « Great stay! »

    We had a great experience. Our room was very clean. Beds were comfortable. I was very pleased with the location for our 12-day stay. It was a short walk to the train station and conveniently located near a grocery, shops, and restaurants. So glad we stayed a bit out from peaceful.

  • 5
    « Great location with friendly service »

    We recently stayed here for two weekend during a biking trip. We found the hotel tidy and clean with great service. The patio was handy for a couple of afternoon drinks. Great location next to a grocery store and about 1km from a nice dam with lots of cool places for dinner and drinks.

    « hair all over »

    room was very filty hair all over the floor , the bed was also filty whit hair in it we did get an other room that was clean and excuses we where very dissapointed we paid €186,- euro for 1 night en expected more from this hotel

    « Nice no frills hotel »

    Pros: Room well equipped; 2 chairs, refrig. hot water pot Cons: Would have liked a clean mattress upon arrival; safe too small for a laptop We had a similar stained mattress experience with Best Western in Rouen, France where we had to leave because, after trying three rooms, they couldn't provide a clean mattress. I alerted Best Western in the US (Kaitlyn Customer Care Phoenix AZ) and was stunned to get an email from Best Western saying they added the info to ?their file? and confirmed Best Western only requires a clean mattress cover, not necessarily a clean mattress. I believe mattress covers are to prevent mattress stains, not to cover them up! The Zann Inn did get it right on the second room offered and we enjoyed our stay. If arriving by train: from the platform go upstairs, turn right then down the escalator. Once at the street level, make a SHARP right (NOT straight out then right) and you'll find it easier than we did!

    « Second time at this great hotel »

    The Zaan Inn is ideally located within easy reach of Amsterdam (20 minutes by train), but out of the noise of the city centre. Zaandam itself is an attractive place with a good mix of modern and historical areas. Plenty of good places to eat and drink in town or in the hotel itself. The hotel staff were all friendly and helpful and appeared to speak almost any language they encountered! We have stayed there before and would certainly stay again.

    « :) »

    we stayed here with a package deal and we found out when we got to the airport it wasnt in amsterdam it was just ouside a train ride away so we got there then they told us that the travel agent we booked with had cancelled the booking but they rang up the travel agent for us to find out what was going on and we sorted it in the end must of took the manager about 2 hours to sort but nothing was to much trouble. then i couldnt get into my suitcase so the same manger came and helped he was sawing through my lock for about 20 mins trying to get it through we got there in the end. Thankyou for everything you did for us it :). Lovely hotel, really nice location, staff are brilliant. so glad we stopped here we didnt want to leave! would highly recommend ++++++.

    « Nice hotel, got everything we needed »

    We stayed in a "family room" on the 5th floor. Pros: * not very close to the railway; so it was quiet; * they had a locked garage for bicycles; * family room was nice and had a microwave and a fridge; * the room had enough space; * a large supermarket was next to the hotel. Cons: * the room did not have a balcony;

    « Modern room with worn out matresses »

    + Good location 15 min (6 Euros return) by railway to Amsterdam. Free parking for your car. Choice of restaurants and shops behind the railway station, just 10 mins from Hotel. Clean rooms with modern but simple furniture. Clean bathroom. Shower was clogged upon arrival this was quickly solved. Very competent, friendly and helpful reception. - Worn out matresses, backpacker-youth hostel style. Your back will sink down and rest directly on the wood below. In a 94 Euro-per-day-room worn out 30-Euro-matresses, incredible ! Moreover, for exactly the same room with one double matress instead of the two singles, the Hotel charges 10 Euro extra, that is per day ! Only one elevator for the whole hotel, daily use by cleaning personal, long waiting time in morning hours. Charge for standard breakfast for two persons is 25 Euro, far more than other hotels in the Netherlands. This is easy to solve: Just get your fresh breakfast items from the supermarket opposite the Hotel (opens 8 a.m.) for a couple of Euro and use the coffeemaker in the room.

    « Nice modern hotel 20 mins from Amsterdam »

    Nice Best Western with all the usual mod cons. We had the suite with a kitchen and it was a comfortable and spacious place. One concern was the bathroom. It had a glass door which didn't leave much to the imagination of someone was on the loo or in the shower. Not all people sharing want to be so familiar! Bed was very comfortable and the car park large and overlooked.

    « Nice hotel »

    I stayed there for 3 nights. Very good location, only minutes walking from Zaandam station, and there is supermarket just in front of hotel. Very friendly staffs and helpful. The room is nice and clean. I won't say the breakfast is very good but good enough for the price I have paid (sorry, I forgot how much exactly, most likely around EUR 7-8 per meal). The only problem I had is that the cleaning ladies were not really good. They even didn't put shower gel & shampoo in my room on the 3rd day and the mug I used for tea last night even didn't clean at all. Except these small problems, overall, this is a good hotel and is worthy to stay. I hope the management could see my comment here and improve their training to cleaning staffs. If I have a chance to go there again (most likely I will), I will still choose this hotel.

    « Perfect Kingsize bed »

    Choose kingsize bed, realy wide :), also recomend breakfest, have a pleasant stay. Perfect lokation close to station and city center, free parking space. Even better then a stay in Amsterdam. Really werth to choose.

  • 2
    « Very nice hotel but disappointed by the service »

    The hotel was very good and nice and it is very central located and very near to the train station. When we first arrived we were 2 families with the same equal number of persons and booked for 1 week. We booked from and obviously as we booked the same room type and same number of persons the price on was exactly the same price. As soon as we arrived we went to check in and pay our stay and to our surprise one of the rooms came cheaper than the other,we offered to still pay the normal price and not the cheapest we agreed with the receptionist that when she finds the mistake she will tell us although she insisted that she will tell us when we do the check out. On the 4th night when we came back from our outing and went to go into the room, we found that our key card wasn't working. I came down again to the receptionist and she told me that our room was blocked because we didn't pay the in full. Please note that the receptionist saw us going out from the hotel and going in again and she didnt say anything to us, while we had a baby which was asleep and we couldn't go in because our room was blocked with all our belongings inside when on the first day we were insisting to pay full and the receptionist told us that if there was a difference we pay at the check out! We are very very disappointed by this service!

    « Good shower! »

    Nice hotel with 'industrial' looking restaurant. Good price, free parking and good rooms. Rooms are too warm as in any hotel. Every room has a shower and no bath, a big plus for me. Personnel is very nice and helpful. Breakfast is not expensive and good.

    « Nice hotel for a good value »

    Took this hotel on the last minute and not sorry for that. The hotel is very close to the city center (great shopping avenue near by) and to the train station which puts you in Amsterdam central station in 15 minutes. Nice breakfast (with extra fee), the staff was very friendly and helpful

    « Great hotel »

    Zaandam is less than fifteen minutes from central using the train. Trains run every few minutes and there is only one stop. You can even get a train here from the airport. So it's convenient. Zaandam itself is charming with a few supermarkets and shopping centres. Even if you don't stay here it's worth a day trip. The hotel is a short walk from the station and is very quiet. Rooms a re spacious enough with a fridge and tea making equipment. Air con, opening window, pleasant service at the front desk. The prices are good by Amsterdam standards. My only complaint is that wifi was dodgy and slow. This seems to be a common complaint and they need to fix it. Please tell me when you do because I would definitely stay here again if it's fixed.

    « Good location and good value »

    Stayed here for 2 nights in a 2 room suite for a family of 4. Much better value than staying in central Amsterdam and only 15 minutes away on the frequent trains. Free parking was also useful and convenient. Hotel is much nicer inside than out. Room was clean and spacious, with a useful kitchenette (limited to a fridge and microwave so don't expect a real kitchen). Only complaint was the see-through glass door to the bathroom, which my teenage daughters did not appreciate! Staff very nice and helpful, bar looked nice but we did not sit in there. Wifi pretty poor (it didn't work at all on our second night), but at least it was free and unlimited devices.

    « Very Friendly Staff »

    The hotel is very conveniently located from Zaandam station. It is around a 5 minute walk (as you come up from the platform take a right out of the station, not a left into Zaandam town itself) We were on the 4th floor. The room was decent and clean. The bathroom was a good size. The air con in the room was a must given how hot the weather was (though the cleaners kept turning it off). The reception staff were so friendly and both they and the bar staff gave good tips and advice about places to go and see during out stay. Breakfast was really good with plenty of choice. Dinner was not quite so good. The choice was limited and the price was quite high. The wifi is a little hit and miss. Some days it was fine and on other occasions the download speed was around 0.6. There is a fridge in the room which is great and the supermarket is a stones throw away so you can stock up with essentials. The hotel was nice and quiet and we really enjoyed our stay. My daughter said the best was the most comfortable she had ever slept in. Overall I would recommend this hotel.

    « Ideal for Friends & Family on Holiday »

    I loved this hotel because it was next door to the grocery store (Deen) so we could buy all sorts of drinks and snacks to have in our family suite. It's also right next to the train station. The front staff are very welcoming and friendly although the male waiters in the restaurant were not the greatest. It was hard to get their attention and they rarely checked on the table unless we managed to stop them as they rushed pass our busy table. The one female bartender or waitress was great though and very friendly. They would lock the doors at night so it made you feel secure which is a good thing. They did not seem to mind my friends smoking outside as long as it wasn't in front of the doors. I highly recommend the family suite to any groups traveling. This location also has a cigarette smoker's lounge room, cigarette dispenser, and pool table. I love the city of Zaandam and find this hotel to be ideal compared to the Innhotel across from it which is right on the city walk. This one is close but not too close to everything. The fact that it is right next to the Deen makes it superbly ideal for week long vacations with family and friends!

    « Pretty good »

    Reasonable, clean but very uncomfortable beds. Front desk is not trained well. They insisted giving us a handicapped room with an inconvenient shower saying that all the rooms are like that. We insisted, finally they came up with a normal room. Centrally located. Location allows convenient sightseeing trips in the area.

    « Basic hotel »

    This was a basic hotel, not too bad and not great. I stayed here with my partner in mid June. It was a non smoking hotel, wifi connection was okay - not great (in rooms). The rooms were quite a decent size. We had breakfast included which was pretty basic too, nothing too fancy. Right opposite (across the car park) was a great supermarket which was very handy. The best thing about the hotel is defiantly the location. The train station was a 3 minute walk from the hotel - one direct train takes you straight to dam square which took about 15 minutes; this was very useful as we were in dam square everyday. The area near the green hotel (inner hotel) which is a 5-10 minute walk from zaan inn is a very nice area which has lots of different shops and restaurants.

    « Surprisingly good »

    Hotel looked dull from the outside but is much better inside. The rooms are huge with a completely separate sitting room with a small kitchen but a full dining table. TV in sitting room and bedroom. The bathroom is also huge and set up as a full wet room. Good and full set of toiletries. Location is 2 mins from the train station and the restaurant serves until 22.00 so a great location for a weekend away. The main town is 10 mins pretty walk along the canal. There are many restaurants and bars around the central square.

  • 5
    « Zaan Inn stay 3 nights »

    Just had a three night stay,nice room ,helpful staff,near train station,free parking .Breakfast had lots of choices,i would stay again in the future,a three minute walk to the station to catch a train to Amsterdam.

    « Lovely stay outside the big city »

    We needed a stay in Amsterdam or close-by. For the price we've paid, we would have only obtained a dump in the city, therefore we choose this one outside and after a recommandation from a friend. As we were not visiting Amsterdam anyways, that was the best choice. It's close to the train station & also close to the lovely & small city centre. We arrived early in the morning due an early flight & were happy to get an early check-in. Room were clean & nice. Breakfast was a small buffet with almost everything you need.

    « Would stay again. »

    Stayed for 3 days, was close to the shops and a train station which was good as it was easy to get a train into Amsterdam. Nice and clean bathroom/ shower, always tidied by the maid. The restaurant was reasonably priced and food was okay. Hotel stated to have a double bed but unfortunately was two singles pushed together and easy to fall through. Good for young couples, wouldn't recommend to families and large groups.

    « Overall OK for 3 stars »

    No recognition as a BW Diamond member. No upgrade, no welcome drink. Bad start at check-in. Parking is free. Room was rather small. Some vintage furniture. Dust on the floor under the desk. Room 201. Kingsize bed. Didnt liked the matrass and pillows. Small bathroom. I skipped the bar and restaurant because i didnt liked the atmosphere. No cosy lounge seating. Mix of old and new. Vintage furniture. Open ceiling. Not so comfy seats. High tables. Not my thing. Breakfast next morning buffet style. Cost €9.50 if booked in advance. Ok but nothing special. Hotel is in a former office building behind the trainstation. Good quick connections to Amsterdam CS. Supermarket (Deen) across the parkinglot. Dont think i recommend this hotel. There are better options.

    « Uncomfortable,ugly and unplesant room »

    This was a very,very bad experiance with this hotel.For the first time I'm extreamly disapointed from Best Western.The room is very small,the bathroom is in fact part of the room-there is a rolling door that "separate"them but it's not a real door.All the steam from the bathroom is comming in the room.The bed is smaal,very soft with a big pillow.Disaster for sleeping.The walls are so thiny that you can hear the bteath of your neiberhood.They have try to do a "design"room,but the result is horrible.Everything is old and bad smeling.Very disapointing place!

    « Beautiful rooms, very clean hotel, 15 mins from Amsterdam »

    The Zaan Inn is only 15 mins away (by train) to Amsterdam central station. It is an excellent option if you wanna visit the Dutch capital, as it is cheaper than most hotels in the city center while offering high-quality rooms. Train to Amsterdam costs only 2.7-4€ so definitely affordable. I recommend! GOOD POINTS - Very clean rooms, with king size bed, spacious bathroom and nice decorations - Cosy breakfast room, billiard and smoking lounges - Laundry service, supermarket and shops (Primark, H&M, Starbucks) nearby - Close to the Zaanse Schan, an area famous for its windmills - Good check-out time (12.00) - Free WIFI LOWS - Not in Amsterdam ( but as said, it's a quick trip!) - Expensive breakfast (12€)

    « Good value »

    Clean room, quiet, breakfast good value, V. good and friendly staff. Location good for Zaandam station and onto Amsterdam 10 mins by train. Zaandam pleasant small town, good shops and eating. Visit the windmills location.....good day out 5 mins by train and 15 min walk or hire a bike from the station.


    Always very nice and fast communication cooperation, excellent services, pleasant staff. It is a pleasure to work always with Zaan Inn hotel. Our high recommendation to all tourists who wants to visit Amsterdam and surround areas. Rent A Bus Europe Holland

    « Friendly staff, amazing rooms, excellent wi fi and good breakfast. »

    I wish I had stayed two nights here instead of the one. This was by far the best hotel I stayed in during my travels in Europe this year. The staff were very sweet and caring and I had an amazing nights sleep. The wi fi was fast and efficient and the breakfast was good. They served what I have certainly found to be the most "melt in the mouth" croissants ever! This is definitely my first choice hotel for when I visit Amsterdam again. Its proximity to the zaandam station makes the commute to the city centre a breeze.

    « Clean and quiet - easy access to Amsterdam »

    -Excellent breakfast -100m from Zaandam train station and 10 minutes from Amsterdam Central Station. Don't be worried about the noise you won't hear anything. -The center of Zaandam is lovely with good restaurants.

  • 3
    « Excellent Location. »

    The location is excellent. The hotel is very near to the Zaandam train station, could reach Amsterdam city centre by train easily. The room and bathroom was okay and clean, except for the smell of paint/varnish. The smell of the hotel walkway, strong smell of paint/varnish. I think the hotel is doing a renovation work, maybe.

    « Unreliable Receptionist »

    A yung man work in the receiption is Unreliable man.he suggest us to go by texi to the airport leave at 03:30 for my airline to fly at 9: 30.because he said the first trip from zaandam to Amstedam is start at 7 : 75 every morning but when i ask the train information the fact is start from 05:. 35.and the time enough for us to go by i think the guid is so poor and dishonest and not professional.

    « Heritage trip »

    If your looking for a ''Family'' style hotel this could be the place. 1 block away from train station into Amsterdam, 10 minute drive to Zaan Schaans, grocery story within 1/2 block...all you parking!

    « Nice Hotel, Convenient Location »

    We stayed here for 4 nights while visiting Amsterdam. The hotel is a 5 minute walk to the Zaandam train station. There is a large supermarket (Deen) located bewteen the hotel and the train station, and there is a large shopping area on the other side of the train station with restaurants (both fast food & upscale) as well as all kinds of shops. There is a ticket office in the train station, which is convenient for advice, as well as for buying tickets with notes if you don't have coins for the machines. It is only a 15 min train nride to the Amsterdam Centraal Station (2nd stop), and a 20 minute ride to the airport (3rd stop). The trains run frequently, and we had no problem managing our large suitcases withn escalators and elevators at the stations. The hotel is very clean and quiet. We were happy to have central air, as the weather was unusually hot during our stay. The beds and pillows were comfortable, and the bathrooms were modern and a decent size. Rooms come with a mini fridge, safe, and a small table and chairs. There was plenty of counter space to hold 2 large suitcases, as well as hangars on a rack area to hang clothes, and a shelving unit for other stuff. The breakfast buffet was very nice with eggs, bacon, cold cuts, home-made breads, patries, and fruit. I highly recommend this hotel.

    « Nice Hotel »

    This hotel was nice and clean with English speaking workers so was easy to communicate. Was a 2minute walk from the train station so easy to travel to and from airport. Also a 10minute train ride to Amsterdam Central where the main attractions are so was very convenient to get about. Only thing is to aware of, on arrival you do have to pay a city tax being a tourist.

    « Good quality hotel »

    This hotel is just a couple of minutes from the train station in Zaandam. The rooms were very good and very clean and nice bathrooms. We had breakfast at the hotel and this was a buffet style with good quality food. The staff was very friendly and helpful. The hotel is only 12 minute away from Amsterdam by train so it is very convenient. I will book again if I go to Amsterdam. The only downfall is the Wifi connection. It runs very slow but I was told they have a problem and they are working on it.

    « Cosy informal hotel with good facilities »

    The Best Western Zaan Inn is a hotel that, in spite of its large amount of rooms, offers a cosy informal atmosphere, especially by the small scale and warm set-up of the restaurant. The room we had was comfortable and silent with a great bed. Great value for money so close to Amsterdam.

    « perfect stay »

    Perfect location and services. New rooms, coffee, tea and water boiler in the room. Very large flatscreen tv with national and international stations. Excellent climate control. Perfect location for trips to the Czar Peter house, and the bulb fields and Keukenhof.

    « Good Stay »

    Excellent location for us - free parking and and train station is only 5min walking for easy access to city and airport. Good breakfast, clean room though on small side , and helpful staff. Would stay again if I come by car. Amsterdam is an lovely city!

    « Amsterdam family trip »

    Great hotel far enough away from the madding crowd , near enough to get to , clean friendly hotel in great location , and at half the price of similar hotels in the centre of dam , would definitely recommend to all and would stay again , easy access to the windmills at zaan schaans,service and cleanliness was top notch

  • 4
    « Great for Amsterdam and local beer in the bar! »

    Just outside the station with frequent and cheap trains into Amsterdam Centraal. We stayed with our two kids. The suite, with separate bedroom was great. Staff were really efficient and friendly. A bit of plus was the bar that had some really good local beer, staff were knowledgeable. Worth walking into Zaandam really pleasant little place with a few decent bars and eateries.

    « Great place to stay »

    Excellent location, very close to Zaandam station still very quiet. Amsterdam Central is about 15 minutes away. The room was great, the bed was very comfy. The breakfast is all-you-can-eat style, always was fresh bakery and the lineup was very diverse. I'll definitely stay there again if I visit Amsterdam area again.

    « What a shame !! »

    Some of staff are a bit inflexible, unaccommodating, abrupt & to regimental leading to this unsatisfactory review . It would be more stars ... But alas ....due to The 2 young ladies managing the bar on our arrival the night of the 25-3-2016 need to work on there customer relations or choose another job out of the hospitality industry possibly, As relations soured very quickly having been accosted on entry to the bar & over confusion from a minor infringement of company policy where children are involved & food ... Having missed the kitchen because of late arrival in part Due to world events recently making traveling from country to country A lot longer process than normal. Managerial discretion could have been used as of the late hour of night & circumstances, but sadly it wasn't Company policy is exercised to the fullest extent of the law...stray off the rules even a tad you'll be met with a terse response e.g 23:00 bar closes Arrive back 23:01 to make a night cap.... Fully staffed bar, absolutely unwavering NO!! drink ...not a chance ...8 of us the revenue they turn down, as it isn't cheap must be phenomenal. Still rules is rules Breakfast Understaffed 2 people catering for all hotel guests not good. To much time waiting for the refresh & replenishment of hot food items, crockery, bread, Clearing & setting of tables In my opinion two much work for 2 people & dependent of the pair managing breakfast we are back to certain policy's again One morning allowed ketchup ... Next morning not allowed ketchup Hmmmm....hmmmmm All these factors Turn breakfast into a long drawn out process Rooms Clean very clean can't fault them Room size big family room We had no wifi issues, Location Ideal for Amsterdam & surrounding areas, quiet & safe, fabulously located to train station making commuting simple & plenty of parking All this leads me to the conclusion I wouldn't stay here again unless a certain staff contingency are brought up to speed resulting in a better customer based experience for all ...instead of such a hard line approach. Such a shame ...the guy who is the deputy manger he's great ...thoroughly nice chap & Vicky More like them please :)

    « Ideal »

    a very clean and modern hotel, staff are friendly and rooms are a decent size, the hotel is less than I five minute walk to Zaandam train station and a local supermarket, ideal for anyone that wants to visit Amsterdam but doesn't want to stay in the centre

    « Excellent »

    Both the hotel and the people are excellent. This is a very good choice and value for money. The rooms are clean, good beds and excellent wifi-internet. Also the hotel bar en the hotel restaurant is good.

    « Nice comfortable hotel! »

    We stayed in Zaan-Inn for one night. The staff is very friendly and makes you feel welcome. Checking in went fast. The rooms are nicely decorated and clean. There's free parking around the hotel which is a plus. The trainstation is nearby. I would recommend this hotel to anyone who would like to visit Amsterdam, Zaandam or the Zaanse schans.

    « Good Location, free parking. »

    Perfect if you arrive by car because the hotel offers free parking. Only 5 minutes to walk and you are at Zaandam train station. On the other side of the train station you'll find plenty of shops. A train from Zaandam to Amsterdam Central station only takes 15 minutes and the ticket only costs you a few Euros. Compared to most hotels in Amsterdam you get more value for your money at this hotel. There's also a supermarket next to the hotel which might come in handy. Book your stay on the hotel website instead of s booking platform to save some money.

    « Great location, excellent hotel! »

    We had a 4 night stay here and enjoyed every second. Zaandam is a great place to stay. Close to transport links and lovely shops and restaurants and bars around the area, all around 20 minutes walk away. Under 10 min walk to the train station that has fast links to the airport and the Amsterdam central. Perfect for a relaxing getaway. Staff were excellent and it's right opposite a supermarket and the hotel is so quiet! Highly recommended

    « Mike aris »

    Recently stayed at this hotel, nice quiet area, hotel was clean and tidy, staff was always polite and helpful, the rooms was cleaned everyday or when you wanted it to be cleaned, bedding changed on a daily basis or when you wanted it changed, room staff was friendly and helpful.. definitely would stay here again.. nice hotel shower.. A short walk from the station, and train link from the airport to central Amsterdam.. superstore a couple of minutes walk.. all in all very satisfied..

    « So-so »

    We have been three times before in this hotel and were quite satisfied. Maybe our expectations were too high but this time we found the breakfast not worth the €12.50 charge. At breakfast all free tables were not cleaned and had used dishes. In fact the general cleanness left to desire. The rooms were okay but the shower did not drain properly. Value for money? Probably this time not.

  • 3
    « 3.5 out of 5, AVG, will return »

    Cheaper solution for business trip, in principle, will go back. What I like: central location, big car park Interior design a bit retro, I like it What I do not like: Noise from the bathroom can not shut down in the night, but I can sleep 95% of the time. Not everything is neat and clean, such as the iron board Breakfast is very basic, compared with other chain hotels

    « low cost sleeping »

    when you don't want to spend to much money for a good night of sleep, this is a good place to be. The environment is very quit. It is situated a bit out of the center, but with a car that shouldn't be a problem. Be careful if you don't know the area. Not al GSM-system are familiar with the changing traffic situations in this city. I was there in november 2015 and I had to drive some extra km's because my system wanted to bring me where I couldn't go ...

    « dirty »

    After a long flight from Cape Town, we checked in in this hotel around 1pm. The hotel is conveniently located from the trainstation in a 5 minute walk. Checking in went fast too. The room looked as pictured on the website, only smaller. After unpacking and settling in and being in our room for about two hours, I made use of the bathroom. I noticed the sink had not been cleaned: the outlines of a soap bar were still very prominent on the sink. I also noticed a brownish smear, but with the fatigue kicking in I decided housekeeping may have forgotten to clean the sink and I decided to do it myself with one of the cleaning wetties I always travel with. But when I sat on the toiletseat, I was horrified to notice a rather big dried up urine stain on the seat between my legs! This bathroom had simply not been cleaned at all, and from that moment on I lost all confidence in the hygiene of this hotel: it looked dirty and I felt dirty. Obviously I went down to the reception to request another room. Apologies followed and a new room was granted: help with changing our stuff was not offered. Finally taking a shower in our second room, it quickly became clear the drain of the shower was clogged. I stood showering with my feet in dirty water and so had to hurry too because otherwise the bassin may overflow. Very slowly the water would retreat, so my husband had to wait a while before he could take a shower. When I reported this problem the next day, more apologies followed and they said they would fix it. But when we showered again, the problem was still as big. We reported it again the following day, and when we returned, it was fixed. During check out they asked me how my stay was. I explained them it was unsatisfactory because of the dirty bathroom and the shower problems. More apologies followed and also the explanation that the shower could not be fixed on January 1st as their technical service does not work on that day: I pointed out that I paid for that day too, even more than on an average day because it is a holiday, and that if you run a 24/365 day business and charge for it, your service also should be 24/365.

    « All in all good, few little hitches »

    Yes, the hotel is clean, at walking distance from the main railway station with good connections to Amsterdam and offers free car parking to guests. A shame that when arriving a ahead of the check-in deadline, the receptionist told us our room was not free and we'd had to wait for the room to be ready. This is clearly stretching the truth as after the first night, our room got cleaned and turned over by housekeeping whilst we were having breakfast; let's say it took us 30-45 minutes. The room would have been ready before the deadline, it was either the management's rule or the attitude of the receptionist that got the better of her.

    « Clean, contemporary and great customer service. »

    My Dad and I went to Amsterdam for a cultural visit to as many museums and galleries as possible. The Zaan inn in Zaandam is a perfect destination just outside of Amsterdam right next to the railway station leading straight into Amsterdam Centraal station. Everything about the hotel was great. The rooms were very clean and tidy (I used to be a housekeeping manager for airline lounges). The customer service of the receptionists, bar staff, waiters and cleaners was a credit to Best Western and the hotel manager. (I am currently a Front of House Manager for a global brand). The food was excellent. The breakfast has enough choice to satisfy every appetite and the evening meal is also a pleasing experience after a long day touring the city. Hotel decor is very new and clean with a trendy contemporary feel to the place. I will be going back one day with my family of 4 including 2 children under 6 as the hotel was such an enjoyable and relaxing experience.

    « Clean and comfortable hotel. Very close to the city centre. »

    We stayed in a family suit with our 2 children. The suite consists of two spacious rooms, separated with a slide door. In one of the rooms was a kitchenette with microwave, sink and a dining table. The suite was clean, nice decorated and comfortable. Beds were huge! The hotel is 10 minutes walking from the central promenade of Zaan- city. There is a supermarket opposite the hotel, and a restaurant on the ground floor of the hotel.I would definitely recommend this hotel.

    « hotel zaandam »

    comfortable hotel, room with all the amenities . Minibar , good air conditioning, Excellent location with the metro just a few meters with trains to the center of Amsterdam and Schiphol Airport . Visited on foot the center of Zaandam.

    « City break »

    A lovely hotel with amazing staff. They were so helpful and informative. The hotel is only a 12 minute train ride into Amsterdam The train station is right beside the hotel It only costs €5.10 return And it's only €4.40 yo get to Schiphol airport. The hotel is very clean and comfortable. They have an indoor smoking room. The food in the restaurant was lovely and very reasonably priced. We will definitely stay here again

    « good hotel and place just outside amsterdam. »

    myself and my wife stayed here on a midweek break,the hotel seems to have gone through a make over,its realy nice and modern looking.1/2 minor downsides i booked a double room but when i got there i was told it was a twin room and would cost extra 10euros a night for doublewhich didnt say anywere ,was to wet and hungry to argue just paid wasnt letting it start my trip off on a bad note.ther is a supermarket 2 minutesnaway so my wife decided we get some wine and food and just relax innthe room for the first night,when i asked the hotel for 2wine glasses they said its notnour policybto do this so we hadnto use paper cups,but if your planning tonhave a drinkmin your room ther is a couple of nic nac shops 10 mins away in zaandam town to buy cheap classes,zaandam town is well worth a vist for some shopping,eating drinking,its a beautiful town small and walkable .from zaandam to amsterdam just get the train which is 5mins from the hotel,and 2 stops from train station,will cost you 6.20c wouldnt be in holland if younwerent going amsterdam citynits a must to go see it,walk it,hop on hop bus it and cruise it,just do all you can you will be back though its that good loved it.we had food once in the ,itbwas okmvery ponsy for a hotel with no competitio,but head down zaandam town plenty of cafes,bars restaurants with goodnfood for good price,ther is also a primark/pennys in the town for any ladies and gents that know these shops my wife thought it was her birthday lol.the room in the hotel was lovly and spacious realy warm and cosy.overall enjoyed this hotel and zaandam town,nice little place if you dont want the citybcentre of amsterdam,the train station also goes direct to schipol airport around 15mins,taxis are expensive so get the train or bus everywere.would reccomend staying here,if budgeting but next time i go its amsterdam city all the way.

    « Clean, comfortable and friendly receptionist ( dark hair young lad) »

    Location is absolutely great which was very near to the train station and a supermarket. The city center is just 2 stops from Zaandam station but the train tickets are abit expensive ( about €7.++ for return). So, you need to consider which is more cost saving, to stay in the city which cost much higher but save you all the transportation cost and traveling time or in zaadam. Would like to give this young, dark hair good looking guy some credits who was extremely friendly and gave us some advices on traveling to the city center and on day trips. Furthermore, without hesitation, he lend us their electronic luggage scale when we asked him if the hotel has any. There was another young guy who was Ok too but not the blonde hair lady was abit snobbish. Overall, the hotel was great, very clean, comfortable, and would recommend it.

  • 5
    « Excellent Hotel »

    Stayed here 4 three nights with my son. Hotel really clean. Rooms good and breakfast was good. Staff really friendly. Two minutes walk to Zaandam train station. 12 minutes to Amsterdam central. Really enjoyed our stay at the zaan inn.

    « Zaan inn great »

    Hotel was clean, very quiet, the staff is very friendly, they allowed us to check in early. The room was just fine, clean, spacious, coffee maker, towels, wifi and hair dryer. It is just a few steps from a local supermarket and a block away from zaandam train station. 10 minutes to amsterdam centraal station. I would recommend this hotel 100% if you plan to visit amsterdam.!!!

    « Great stay »

    Really nice hotel in a great location, really close to the train station and a fifteen minute ride to Amsterdam Central. Free parking. Plenty of room for four people, room was left a little dirty but nothing major.

    « Thank you Big Stan and Louigi »

    My husband and I stayed here for 3 nights whilst on a Europe road trip. Pros: + Free parking + Free WiFi + Supermarket 2min walking distance, ideal for pastries, water etc + 5mins walk to the train station. It takes you to central Amsterdam station In 15mins!!!! €6.20 return ticket + Kettle tea/coffee...this was very useful as we were having instant porridge in the morning + extremely clean room and bathroom. Not a single spec of dust or hair anywhere!!!! + front desk staff...Stan and louigi were extremely polite and friendly and said hello etc whenever we walked through reception. + across the other side of the train station there was zaandam town centre (10mins walk) So beautiful!! See pictures attached. Cons - hmmm...very hard to think of to be honest. Everything was perfect!!! Definitely book this place if you don't mind getting a train in. This would be the first place we look for if we want to go Amsterdam again, even if we didn't have the car! Brilliant staff and lovely hotel. Thank you from Mr and Mrs Hussain.

    « Easy access to Amsterdam Center »

    This is a good value hotel if you are driving to Amsterdam and would rather not pay for the exorbitant or, actually, non-existent parking in the city center. The rail station that takes you into the main Amsterdam station - one stop in between - is only a 3 - 5 minute walk and the fare is quite reasonable. Clean comfortable rooms, a nice restaurant and bar. To those of you with Apple products, to get wifi you need to use Safari to logon. We had to call the desk and then talk to the staff to learn how to logon. I'm not a tech novice but that should be explained to the guests (I guess it's a "European thing".

    « Spartan, but comfortable. Terrible wifi »

    Well located, only 5 minutes walk from Zaandam station. The hotel is comfortable enough. The room was small, but big enough for a person alone. I was very disappointed with the free WiFi. It was so slow as to be essential unusable. Only one slot on the 4 slot toaster actually worked. Other than that, breakfast was nice enough, though it was sometimes hard to find a table which wasn't left uncleared.

    « Excellent location for visiting Amsterdam »

    Hotel is located close to the train station that will take you to Amsterdam Central Station in less then 15 minutes. Hotel is in the process of renovation but the rooms are quiet and beds are OK. Hotel provides free parking space, the staff was friendly and willing to provide necessary information. Would recommend to people who travel by car and plan to visit Amsterdam.

    « Good for business »

    Zaan Inn is just good for a short business trip. When I arrived the check in went fast but had to climb up to the 5th level as the elevator broke down. Technician was on his way. Staff was always friendly. Every level I climbed up I always smelled the kitchen. When I stepped into my room it was ok. The room was bug enough with two single beds, a LED TV above a small desk. Nice brown colors which looks very modern. The shower was 1x1m but kind if dark in the corner even when you turn on the light. The bed was medium hard and I always had a good sleep. Do not open the window as I smelled the kitchen again. Maybe it was because my room (502) was on the fan side. Breakfast was simple but ok. 3 kinds of bread, hot fresh backed buns and croissants. Two kinds of sausages, two kind if cheese and yoghurt and some muesli. Hit and hard boiled eggs and cross bacon. Marmelade and some cookies. Orange juice and three other kinds and of course coffee. One morning I had breakfast and the lady didn't remove the used plates in front if me for about 20min. Parking for the car is free. You get a voucher to place behind the windshield. I have not been in the restaurant by every evening some people where there.

    « Trendy hotel with crappy free wifi & tv »

    Stayed for one night at this relatively new (2012) hotel. Lobby already in renovation and many door posts needed a lick of paint as well. Beds are nice and firm - sleeping well. Tv set is really bad changing light intensity to minimum making almost invisible contrast. Wifi works but is dxtremely slow and i couldnt download dmail. Restaurant is nice andmeals taste good. Good selection of meat and fish. Nice local beer. Room is relatively small especially when you consider the distance from Amsterdam where you may find more spacious rooms for less.

    « Quality hotel but breakfast could be better »

    Hotel looks modern, bar is in industrial design that could be cosier. Rooms and bed are large. Although you are near a train station, you don't hear the trains. The only minus was the breakfast; we had to wait more than 30 minutes for scrambled eggs. These scrambled eggs weren't made fresh; no the scrambled eggs were heated up in a oven! Just like the bacon! And that for EURO 12,50!


Getting to the hotel ...

All directions
·From: Highway. Take the direction of A8, then take Exit 1 for Oostzaan, Zaandam-Zuid. At the traffic light, take the direction of Zaandam. At the traffic light with the Shell Station, go straight over the bridge. Go right at the second traffic light. At the end of the street turn right. Go right at the third traffic light. At the first street to your left, you will find the Best Western Zaan Inn on the right side. The parking is behind the hotel.