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Best Western Chinatown Hotel, Yangon

No. 127-137 Anawrahta Road, Corner of Lanmadaw Road, Latha Township, 127 137, Yangon, Myanmar - See on a map
The Best Western Chinatown Hotel is ideally located in the center of Yangon. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located in Yangon's lively Chinatown district, just a short walk from the many downtown attractions, Best Western Chinatown Hotel is a great base for travelers wanting to experience the essence of this exciting city. With the riverside Strand Road and golden Sule Pagoda just a short stroll away, leisure travelers are in the heart of the action. And with Yangon's traditional business district on the doorstep, business travelers are also well connected. This connectivity extends to the guestrooms, all of which come equipped with complimentary Wi-Fi and cable TV. A selection of professional services, such as printing and copying, are also available, along with a meeting room. Guests can enjoy excellent local and international cuisine at the Eastern Orchid Café, including daily breakfast, or simply head out and explore the sights and sounds of this vibrant district.

Best Western

Chinatown Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Valet parking
    Valet parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
based on 926 guest reviews
NOTE ISSUED
Excellent
398
Very Good
397
Average
101
Poor
21
Terrible
9
REFER TO NOTICE
Business Business
158
Couples Couples
340
Family Family
89
Friends getaway Friends getaway
143
Solo travel Solo travel
124
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Poor Location, Great Facility"

4
Ronald L, Longmont, Colorado 09/04/2020

Yangon Airport was on the north side of the city and our hotel, Best Western Chinatown, ion the south side, two blocks from the sea. Communication problem at desk, but got through that. Had to climb several steps to get to the elevator. This was a problem for our traveling companion who uses a power wheelchair. Had to carry it up to the elevator. Rooms were large with a large bathroom with shower and tub. The water coming out of the faucets is not potable, so be careful with that. Desk area with a nice table, chair, desk lamp and two outlets. In-room safe and refrigerator. Instant coffee available with pot to heat water. Very good lighting. This hotel is on a corner in Chinatown. The breakfast buffet is fabulous with chef to make your eggs, waffles or pancakes as you like them. Full selection of breakfast items and attendants to take care of your special needs. Could not ask for better breakfast. They also offer drinks, in the afternoon, at very reasonable prices. Excellent lunches and dinners also offered at reasonable prices. There is not much in the way of restaurants or things to do in the area. You have to take cab to visit attractions in other parts of the city, but only 3000 MMK or about $2.20 US for most anywhere you need to go. Do not think you can find a better bang for your buck than at the Best Western Chinatown. We took several local tours from the hotel and thoroughly enjoyed our stay in Yangon.

"Don't stay here"

1
BrianOSullivan1977, Tralee, Ireland 14/03/2020

My wife had a booking here but we had to cancel because my father n law passed away. We contacted the staff two weeks before we were supposed to stay there. The staff were very rude and so unhelpful. This was the only hotel who would not refund us on our trip. This was already a very upsetting time for my wife and her family.

"Restaurant on the 4th Floor"

5
User 05/03/2020

Amazing Service & Food at Great Western. Superb management by Kyaw Swar Oo! Would highly recommend the curry, and cake desserts. Very friendly people and very professional. Food came very quick and was extremely fresh!!!!!!!

The Management, Other at Best Western Chinatown Hotel, responded to this review
Dear Our Valuable Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"An excellent choice for staying in Downtown Yangon."

4
MilanMike0, Parkdale, Australia 04/03/2020

We stayed here twice during our Myanmar trip. The location is very handy for tourists, the staff are very helpful and friendly, from concierge to reception to the restaurant, and the price is very reasonable. Best of all is the food: the breakfast service is better than many high class establishments. I certainly did not get bored with the selections available. We also chose to dine in the hotel restaurant for some of our evening meals and the food was superb each time. The apparent negatives mentioned by other reviewers are trivial. Yes the lobby is small, but we were not inconvenienced by this at all. And yes the local area is 'gritty'. But it is in Chinatown after all. Some people welcome this authentic local colour of street vendor chaos as adding to their Myanmar experience. We enjoyed our two stays and would be happy to stay here again.

The Management, Other at Best Western Chinatown Hotel, responded to this review
Dear Our Valuable Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"very good service"

4
User 02/03/2020

the hotel is excellently situated in chinatown, especially if you want to go out in the evening. 19th street is in walking distance. The staff gives a very good service. For the room you should take an upgrading. It`s worthwhile-look over the old British Hospital, the town and you see the Shwedagon Pagoda. I regularly return there when I am in Yangon

The Management, Other at Best Western Chinatown Hotel, responded to this review
Dear Our Valuable Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"Ok to Good"

3
neribcreative, Melbourne, Australia 01/03/2020

The hotel staff and service is really good. The facilities are clean. Breakfast options were great too. The hotel itself is outdated and in a very gritty part of Yangon. I feel this is more of a 3star hotel than 4 star.

The Management, Other at Best Western Chinatown Hotel, responded to this review
Dear Our Valuable Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"Comically Poor"

2
Andrew_Graham01, Singapore, Singapore 19/02/2020

Very disappointing. First, this is a mediocre 3 Star hotel; far below normal Best Western standards, which are typically 4 Star hotels. Staff were unhelpful and generally slow to comprehend basic issues. During my stay, house keeping removed a plastic bag containing a few pairs of socks and underpants which was on the chair in my room. I noticed upon returning that evening, and promptly complained to management. The guy said he would go to housekeeping to investigate and call me back. Around 30 minutes later, he called back saying he was unable to find the bag or its contents in housekeeping, as if to say my complaint was therefore untrue. Apparently the idiot didn't realise that just because the bag/its contents couldn't be found doesn't mean they weren't taken. I asked for USD5 compensation but he declined. Being small money, I didn't take it any further. Staff appeared to be of very low calibre, in need of basic training. The only things in favour of the hotel are its location and price.

"Good value hotel"

5
V800pol, Ashby de la Zouch, United Kingdom 15/02/2020

We stayed here for 3 nights, the location is great and close to lots of things. Room and bathroom are very clean. Had a couple of meals in hotel restaurant which were excellent and well priced. Thanks to Myo Swe for doing a great job and keeping our beer glasses full. This is 3rd time in Yangon and this is best hotel so far

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

""Unwind from Stress""

4
celsoborce, Bangkok, Thailand 11/02/2020

Traveling and relaxation definitely one of our favorite pillars. ..with radiant wholesome food plus at the start of the day and a relaxing SPA to unwind the pressure after a long day activity. It's a place to be.

The M, Management Teams at Best Western Chinatown Hotel, responded to this review
Dear Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"Grumpy night staff"

4
Kevin S, Pontypridd, United Kingdom 10/02/2020

By prior arrangement, our room should have been available for an early check in at 07.00. It wasn't, wait a couple of hours was the response. OK, I'll go to breakfast while I wait. On my departure day I will leave before breakfast starts so I'll swap that breakfast for this one while I wait. They were not happy but agreed. Seems it is grumpy night staff at the end of the shift. All other staff were friendly and very helpful. On my early departure they were still grumpy, no 'how was your stay' or 'have a good day'. A standard city centre 3* hotel. Though room size for executive was OK and was equipped with a large TV with several English news channels, tea and coffee, good WiFi, a/c, hairdryer and safe. Breakfast was a normal buffet choice for Asia, several Asian dishes, breads etc and a Western choice of juices, cereals, fruit, bacon or sausage pieces, tomatoes and eggs to choice prepared at an egg station. The restaurant also does dinners which we didn't try preferring the street food choice on nearby 19th street.

The M, Management Teams at Best Western Chinatown Hotel, responded to this review
Dear Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"Good location"

3
Burchisolo, Biot, France 08/02/2020

The hotel is placed in the crowded Chinatown but is closed to many points of interest of Yangon. Breakfast is good with international and local cuisine choices. -I had a room with a really small window opened in internal passage.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"great place"

5
User 05/02/2020

we had a great stay at the Best western. Quite new, the rooms are big and clean. Very friendly staff!! And the breakfast is great. Just around the corner of the chinese neighbourhood, and you can walk to the beatifull Shedagon Pagode. To recommend!

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"Great Location "

5
soniatH1517NO, London, United Kingdom 01/02/2020

Excellent location in downtown Yangon and walkable to the main attractions in the area. On the doorstep of Chinatown and 19th street which is great for food/drinks in the evening. You can leave your bags in reception after check out and use the 5th floor spa to freshen up if needed.

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear SoniatH1517NO, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"Fantastic location, well priced"

5
User 24/01/2020

Fantastic location right at Chinatown Yangon, where food options are aplenty (and cheap), and with lots to see. The hotel staff are all very friendly, and helped us with negotiating with taxi drivers and giving directions. The complimentary buffet was very good, and they made an effort to rotate the dishes. The restaurant staff were also very friendly, and they had good prices for food and drinks if you're too lazy to head out on a hot day. Even for the lowest-priced rooms, the beds were comfortable and clean.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear CandyC98, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel

"Excellent location well priced"

5
chris h, Stockholm, Sweden 23/01/2020

Fantastic location at the gateway to Chinatown which offers a variety of food. The hotel staff are super friendly, from Reception to front door and room service. Breakfast was complementary and had a good mix of Burmese and western choices with again very friendly accommodating staff. Hotel was clean, rooms were clean and dinner at the hotel was well priced and delicious. Definitely recommend.

The M, Reservation Agent at Best Western Chinatown Hotel, responded to this review
Dear Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Management Teams

"Great Stay at Best Western ChinaTown, Yangon"

5
User 22/01/2020

I was travelling Myanmar, and Yangon was my first destination, so I booked Best Western ChinaTown at short notice, initially, for one night whilst I found my feet in the town. All taxis at the airport know where it is; and it is a great location to explore from, whether by foot, bicycle which I hired, or by local taxis which are always parked outside. The welcome I received was above expectation and there are always lots of staff in reception waiting to help, carry, advise and assist. The rooms and bathrooms are excellent, there is a great breakfast and a small sauna, gym and treatment spa (not expensive or busy) Value and service was above expectation and I ended up extending my stay. I then returned later during my holiday and again before departing back to UK. Great value, great service, a welcome retreat from the fantastic culture, vibrancy and excitement of a first class City. Do stay here yourself, its boutique in size and nicely understated. A great find. Ask for a room as high up as possible, as Yangon traffic can be noisy early morning.

The M, Reservation Agent at Best Western Chinatown Hotel, responded to this review
Dear Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Management Teams

"Good breakfast"

4
umnarj, Bangkok, Thailand 18/01/2020

Very good complimentary breakfast. We give this a “10”. Very clean cafeteria. Our room is clean and comfortable. We could see Shwedagon pagoda from the window, be it very far away. Parking space is limited, so it is a kind of hop and go. Staff are very helpful.

The M, Reservation Agent at Best Western Chinatown Hotel, responded to this review
Dear Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Management Teams

"Comfortable stay"

5
penelope_pit_stop123, Bedford, United Kingdom 14/01/2020

We stayed here for 3 nights. It is in a very busy area so expect some noise at night. I was so jet lagged and exhausted that I slept like a baby in their comfy bed and didn't hear a thing. My hubby however did struggle sleeping. The staff here were amazing, always smiling and wanting to do everything for us. Breakfast was delicious with a huge choice of hot and cold food. We also had an evening meal here which again was delicious but the starters are on the large size. Just outside the hotel are the busy bustling market streets, quite an experience. We chose to walk nearly everywhere. 20mins to the train station and 30 mins to pagoda. I'd recommend staying here, it's a nice hotel in a good but busy location.

The M, Reservation Agent at Best Western Chinatown Hotel, responded to this review
Dear Guest, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Management Teams

"Great Friendly Hotel in Prime Tourist Location"

5
10stephent, Penang Island, Malaysia 08/01/2020

My wife booked us into this hotel on the recommendation of a family friend; it did not disappoint. In spite of the choice on the website, to me, there are essentially only two classes of room; pagoda view rooms and the others. Pagoda-view rooms face the Shwedagon Pagoda and although the Pagoda is a fair way off, it is still stunning by day or night. During our stay we found all the staff to be very friendly and exceptionally helpful. The complimentary breakfast was of good quality and varied from day-to-day. The only problems were the traffic noise during the day (mainly the widespread use of car horns at the adjacent junction) and the lift access. The lobby lift can only be accessed only via a narrow flight of stairs, meaning that this hotel is not suitable for wheelchair users. This is a great base for exploring by foot or taxi. Turn right out of the main entrance in the early morning, and you quickly come across vibrant street markets.Turn left and you soon find the Thayet Taw Monastery. Its about 30 mins by foot to the Shwedagon and Boatataung Pagodas (in opposite directions), both walks we did in the cool early morning before sunrise. Overall, a great, friendly, hotel in a near perfect location for sightseeing; highly recommended.

"Perfect location and service in a buzzing center"

5
User 29/12/2019

Loved this hotel and staff from the moment we entered the reception. Staff was so attentive and professional. Girls at the reception were so flexible and kind to us to arrange us an early checking. Our room and was just fantastic with a fantastic view to Shwedagon pogoda. Location was also great - near by local markets and activities. Breakfast and it's chef deserves our special compliments!!!!!!! It was one of the best even between our experienced in super luxury hotels. Big variety both traditional asian and European foot and very nicely served. Excited by local Myanmar sweets. All in all. Great value for money. Thanks to the staff!

"Highly recommended "

5
E7524YZdb, Udine, Italy 28/12/2019

Great hotel in a perfect position for visiting Yangon. Our room was big, clean and confortable. Just a bit noisy due to the city traffic. Good and tasty breakfast. Great staff, friendly and helpful. Recommended!

"Good location, clean, good food, and friendly staff."

5
User 20/12/2019

Mom and I stayed here for two weeks. The location is near to everything. Buffet breakfast has so many choices. I really mean it. You'll never regret to dine in the restaurant as well because all the staff was friendly and the foods were very good especially the soft shell crab and prawns. Better use Grab for transportation because it's too cheap :) If your budget is so tight (even almost all local products in Myanmar are cheap), this hotel has many convenient stores nearby. The fitness center was clean and the sauna. Special mention to our room steward Kyaw Myo Naing from the 11th floor, Kyaw Swar Oo of the restaurant and all his colleagues there, and Albert at the lobby. Lastly, if you're sensitive to noise, ask for a higher floor. They will provide earplugs as well, but my 77-year-old Mom doesn't care at all.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Ronald R, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, BEST WESTERN China Town Hotel Hotel Management Team

"Staff is not skilled and helpless"

3
User 16/12/2019

The staff : They wanted to charge extra as they were not able to provide a double bed for the room category we booked (seems frequent when reading other comments). So we took the twin bed and there started 2 long days where we felt the staff was not friendly nor keen to help. They did not provide any information unless you ask for it (time and location of breakfast, how to access to the spa, map of the town... we didn't even try to ask for places to go or eat...) The breakfast : lot of choices but nothin really good apart the fruits... (bad coffee, bad juices, bad yoghurt, bad egg cooker...). Staff at the spa, the lady kept checking on us every 10min or so to make sure there is only one person in the sauna cabin or hammam cabin (a rule she created as it was indicated no where that we could not be 2 in the cabin), the towels smells like never washed... However they offer to keep your luggage and allow shower after check out (relief if you have a long flight after) Good location Not all the staff is rude, but the ones who are made the whole journey unpleasant.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Tutuline, Greetings from BEST WESTERN Chinatown Hotel! Our Guest service team has advised me of the service you received during your stay with us; first and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation. We appreciate your valuable review at TripAdvisor which alert us to keep extra care on those areas where we can make things better for our guest experience in future. Thank you for your review and staying with us at BEST WESTERN Chinatown Hotel. We are look forward in hearing from you and looking forward to welcome you at BEST WESTERN Chinatown Hotel. Best Regards, BEST WESTERN China Town Hotel Management Team

"Noisy rooms but ok"

3
SandraGinkgo, World 14/12/2019

Comfortable room once we downgraded from "Executive", as most rooms give out on a very busy junction with huge traffic day and night.. We lost money, there was no offer of refund, and the only option was to accept a much smaller room looking out over a busy,grotty, market street. There's NO double glazing and even on the 12 th floor you could not sleep. The staff was friendly but needed prompting about everything. Breakfast was delicious and the variety of dishes,fresh fruits etc..a delight. After 3 months of traveling,i thought Yangon could be missed out!

The M, Management Teams at Best Western Chinatown Hotel, responded to this review
Dear Sandra Ginkgo, Greetings from BEST WESTERN Chinatown Hotel! Our Guest service team has advised me of the service you received during your stay with us; first and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation. We appreciate your valuable review at TripAdvisor which alert us to keep extra care on those areas where we can make things better for our guest experience in future. Thank you for your review and staying with us at BEST WESTERN Chinatown Hotel. We are look forward in hearing from you and looking forward to welcome you at BEST WESTERN Chinatown Hotel. Best Regards, BEST WESTERN China Town Hotel Management Team

"Well located and comfortable "

5
ChrisN27, Milton Keynes, United Kingdom 06/12/2019

I found the hotel to be very comfortable with very helpful and friendly staff. The 4th floor restaurant was well provisioned for breakfast and had various promotions, such as happy hour, gin offers etc., to tempt travellers back later. The 5th floor housed a gym and spa area, the latter taken advantage off on our last day. With a very late flight (2am), the hotel happily facilitated storage of luggage whilst we did final sightseeing after which we had an evening massage, a shower and change of clothes for travelling. The hotel was central 19th (Beer St) was only 2 streets away and was fun. Many other places, such as Bogyoke Aung San Market were quite walkable and for others, a taxi didn't cost us more than 3000 kyat (€1.50) during our visit.

The M, Management Teams at Best Western Chinatown Hotel, responded to this review
Dear Chris, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best Regards, BEST WESTERN China Town Hotel Management Team

"Great hotel"

5
User 03/12/2019

The hotel is located at the corner , exactly nearby downtown. Room was really spacious and super clean, wi-fi + breakfast were great. Eastern Orchid Cafe offer a la carte dining all day long for more than a reasonable prices. Staff is super helpful and polite, well English speaking.. Highly recommended..

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear nenadb2014, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best Regards, BEST WESTERN China Town Hotel Management Team

"Good location- Helpful Staff"

4
xuv2015, Bengaluru, India 02/12/2019

The hotel is well located in the downtown area. Staff in the restaurant and front desk are very helpful. Good breakfast. Good spa and reasonable. Housekeeping is average. Items were not cleared away. There was a gap in the carpetting which caused us to trip. A makeshift solution was found by putting floor towels in the gap. Room was very small and poky.

"Good breakfast, convenient location. "

4
fairydust, Singapore, Singapore 28/11/2019

We booked 3 rooms in all. Somehow one of the rooms was much smaller than the rest however. The bigger rooms were much bigger n comfy. Small one seems tight Not sure why. Thought i booked all the same category. One of the rooms faced the main road and had a view of the pagoda. Nice but its also hence facing the main road and is noisy. They were doing some renovation in room next door which was very noisy. Only stopped after some time when we went to complaim about it. They apologised n sent a fruit platter. Breakfast is really good. Wide variety chinese western desserts etc.

"Reasonable hotel "

3
ajbarham, Port Macquarie, NSW 24/11/2019

Stayed in this hotel for a few nights, good hotel, rooms clean and quiet, average breakfast (included in room rate), location was ok but hard to find hotel in Yangon that is close to most things. This hotel is walking distance to 19th street which has good street food, large bottle of beer approximately $4US, so go there for a feed.

"Good point hotel for Yangon travel."

4
CanisHan, Seoul, South Korea 24/11/2019

CY ( 19.11.17 ) My wife and I stay 2 days in this hotel. The hotel was located around China Town, and good point hotel for Yangon travel. The restaurant, massage shop, attraction and convenience store was located near hotel, and there was crowded around hotel. The staff was very kind, and excellent and the price was good. Though the room was a little smaller than I think, but no problem. Because there was located main street, so a little noisy.

"Great worker hospitable group "

5
Ccheng8346, Daly City, California 24/11/2019

We have been blessed to have great accommodation and clean room at Best Western. The crew provide quick response particularly the head of Myo Saya Htut the chief Housekeeper. He is truly hospitable and provide what we need immediately. A quick response to our call. We couldn't ask for more. They have also great restaurants and the vegetarian food is great at reasonable price. When we visit Yangon we will surely stay at Best Western Chinatown .

"Excellent and affordable hotel with great staff!"

5
michaelgellman451, Atlanta, Georgia 24/11/2019

I had a wonderful experience staying here! The hotel is in a perfect location of Yangon in the middle of all the street life of the city. My room had an amazing view of the Shwedagon Pagoda. The concierge manager, Mr. Ooh Tun Min helped me plan a trip to Inle Lake including all flights, hotel, transfers and boat tours all for a very affordable price. I could never had done that myself. The rest of the staff of the hotel were extremely helpful and friendly. The restaurant had a great breakfast buffet and they also had a gym with a spa. I highly recommend this hotel for couples or solo travelers.

"Comfortable, well located hotel"

4
debbie29n, Calgary, Canada 19/11/2019

We spent two days in Yangon at the beginning of November and enjoyed our stay at the Best Western. The staff (both front desk and otherwise ) were friendly, accommodating and professional, and all spoke excellent English. The lobby is very small and if the hotel is busy ( which it was when we checked in), it's very easy to feel crammed into a corner - the lobby staff saw that and went out of their way to ensure we were as comfortable as possible while we waited. The hotel is well located to attractions and restaurants and only a few blocks from the upscale Junction City shopping center. The staff were very helpful assisting with with locating sightseeing stops and securing taxis as well. The hotel offers a small but excellent spa service which we thoroughly enjoyed and has comfortable rooms with excellent wifi and reliable air conditioning - very important if you are in Myanmar during the hot weather. I would caution travellers about the in house restaurant at dinner time - the food is superb but the service is unbearably slow. If you plan to enjoy dinner in the hotel, make sure you are not in a hurry and understand that the wait will be worth it. ( Breakfast doesn't seem to suffer from the same timing issue, possibly because it's a buffet). Overall this is a very good hotel and I would recommend it to anyone staying in Yangon.

"Excellent staff but rooms are quite small "

4
DoubleGss, Mandalay, Myanmar 14/11/2019

The staff here are great. They looked after us and ensured our bags were safe to store there for 3 weeks. The buffet breakfast is excellent. The restaurant staff, Thin Thin Khing and Kyaw Swar Oo always greated you with the biggest smiles in the restaurant and would help with anything. Thin Thin even gifted me a longi! Only negative is that for the price the rooms are small. Our first room was tiny, too small for the price in hingsight and I wish I'd asked for another. Our second room (we stayed two different occasions) was a bit better and satisfactory for the price. The location is great for china town, 19th st, and the Indian area for great food. Taxi to downtown doesn't take long.

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear DoubleGss, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"It's okay"

3
Lin116, San Francisco, CA 11/11/2019

We only stayed two nights, which turned out to be more than enough. Our room was super small and only had a tiny window which was too high up to even look out. Breakfast was really good with loads of different foods to choose from. The staff are so friendly and helpful, but the location turned out to be rather disappointing. There's a horrible smell (sewer?) when you step out of the building and it was a struggle to find a decent restaurant nearby. I realize the hotel can't do anything about that, but it did detract from our stay in Yangon

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear Lin116, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Staying in Chinatown Yangon. "

4
721myanmart, Yangon (Rangoon), Myanmar 09/11/2019

This hotel situated in Chinatown Yangon and very good hotel. Can visit downtown Yangon easily and can eat dinner at Chinatown 24 hours restaurants. Cheaper room price and also have good body massage. We can also visit ancient Chinese temple near by hotel and can make walking in early morning downtown Yangon streets.

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear 721myanmart, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Does the essentials well"

4
JeremyFarquhar, Sydney, Australia 07/11/2019

This hotel exceeded my expectations for all the important things. I confess my expectations were lowered on arrival - the building is not particularly impressive, just a narrow frontage on an unattractive road, and the lobby is less than grand. But grand lobbies aren't exactly useful. The room on the 6th floor was clean and spacious and well supplied with slippers, gowns, power outlets, hair dryer, small mini bar, etc. The bathroom was also clean and the shower was very good, not just a hand held shower in a bathtub. And service was enthusiastic and helpful. The restaurant is surprisingly good. Meals are great value (partly the Myanmar exchange rate I am sure) and everything we tried tasted great. The buffet breakfast is a higher standard than most SE Asian breakfasts that I am used to. Location seems good - it is in Chinatown and seems central to the downtown area. To be honest, I am still not sure what you need to be close to. But the major tourist attractions are a short, cheap taxi ride away, or a long walk if you're so inclined. We had a street-facing view, which was a nice outlook, but the noise from the street is a bit annoying. I am not fond of the Myanmar obsession with using car horns all the time, but I don't know if you can ever get away from that. A downside might be the lack of amenities, such as a pool or gym. I like to exercise, and there's not much good running around downtown Yangon, so a gym would have been nice. It was rainy season while we were here in early November. We stayed in our room more than we otherwise would have. At least our room was a nice enough place to do that.

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear Jeremy Farquhar, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Decent Hotel"

3
joaomoreira4, World 04/11/2019

The hotel is in the city's heart, right next to the night market. Does not have a lot of facilities, but if your main goal is to visit the city, it is good enough. The staff is very nice and always trying to make you comfortable.

"friendly staff and good price performance"

4
S_MIYAIRI, Suwa, Japan 29/10/2019

2日間のジュニアスイートルームの滞在でした。通りに面していて少し音が気になりましたが、バスタブ付き、クイーンサイズベッド、十分な広さの部屋で快適でした。朝食はコンチネタルですが中華街だけあって中華系寄りです。 ルームクリーニング、各種手配などしっかり対応してもらえたので気になるところはありません。 2 days stay in junior suit room with bustub and shower. bit noisy due to street side but confortable stay for me that queen size bed and enough space. staff were friendly and good performance even special request such as room service or cleaning also travel arrangement breakfast is continental and asia style buffet could meet my expectation. under mostly higher price pressure in Yangon, this hotel price is best for me.

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear S_MIYAIRI, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Badly mannered staffs at the checkin."

1
User 26/10/2019

I had been serviced by a badly mannered and making faces staff at the checkin. The manager was called. I had been dared by the manager to check for availability of the rooms in agoda and there were availablilities. Bad hotel do not spend your money here.

"Convenient Chinatown location, but no swimming pool :("

4
blairabroad2012, Hong Kong, China 23/10/2019

Convenient Chinatown location - particularly to lots of street-side restaurants on 19th street. Sits on a busy road, but rooms are quiet. 24-hr Security staff on the front door. Wide range of good breakfast buffet including fresh noodle dishes, lovely fresh fruit and pastries. Good coffee too! All staff are lovely and speak quite good English. Arrived late our first night, so ate in. Decent dinner. However, as I said, there is no swimming pool - so its probably more suited to business travellers and tourists who only need to spend a night here or two. Good value - expected from a Best Western.

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear blairabroad2012, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Great Stay with hospitality staff"

5
karenlin1014, Keelung, Taiwan 21/10/2019

第一次到緬甸仰光出差,選到全球連鎖的酒店,不只有品質,親切的服務,溫暖的問候,絕佳的位置,有健身房跟spa,重點是CP值高 It's our first time in Yangon and had nice stay in Best Western Chinatown Hotel. We were there for business and had a great experience with the stay here. Hospitality hotel staff smiles and greetings really impress us a lot. Although the room is small, everything needed is provided and not noisy at all. What's more, the service here is more than we paid. For breakfast, oriental breakfast and Myanmar dishes are served. The place is in China town and is near to the new mall " Junction city". Definitely, I'll stay in this hotel for my next visit.

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear karenlin1014, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Best Western Chinatown Hotel Is The Best!"

5
Savison, Kolkata (Calcutta), India 15/10/2019

As my review title says it is best for business travellers and tourists without pre-teen and teen children. The entrance to the hotel is right from the footpath. One has to alight from the vehicle at the curb and meander through the walking population into the hotel. The lobby is small but tastefully decorated. The check-in was prompt and we got into our room within ten minutes of getting off the car. Here is something that must be noted that one has to climb up four steep steps to get into the lift. The room was well appointed having a view of the main street below and the Shwedagon Pagoda in the distance. The toilet was spanking clean and spacious. Only the spring door made a loud creaking noise while opening and closing. No problem if you are alone but likely to wake up your partner at night. The breakfast buffet was was one the best and with myriads of items, I have ever seen. The location was the best with a lot of eating places all around. There is a liquor shop two buildings to the left of the entrance of the hotel where I found genuine Scotch Whisky at prices below the Duty-Free. The hotel is most comfortable, at a most convenient location in Yangon.

The M, Management at Best Western Chinatown Hotel, responded to this review
Dear Savison, We would like to thank you for taking time to review your perfect experience on Trip Advisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"The best stay in Myanmar"

5
Taps252, Kolkata (Calcutta), India 14/10/2019

This has all the trappings of a big chain but all the good things of a small one. Great breakfast buffet..all possible comforts and mainly..bang in the centre of town. Our room had a great view of the Shwedagon Pagoda. Highly recommended

The M, Hotel Management at Best Western Chinatown Hotel, responded to this review
Dear Taps252, We would like to thank you for taking time to review your perfect experience on TripAdvisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Food Lover's Hotel"

5
ktham168, Penang Island, Malaysia 11/10/2019

Best Western Chinatown Hotel in Yangon, Myanmar is by far my best hotel for my recent trip to Asia and Japan since they provided a large selection of food to sample during breakfast. They made me feel like a valued client. I will certainly book this hotel when I return to Yangon, Myanmar.

The M, Hotel Management at Best Western Chinatown Hotel, responded to this review
Dear ktham168, We would like to thank you for taking time to review your perfect experience on TripAdvisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our teams look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Thanks so much for your warm welcome"

5
User 23/09/2019

It's wonderful hotel, nice staff with good remembered. This time at Yangon they surprise me with warm welcome specially house keeping team. Thanks so much Who looking hotel in Yangon with great location, clean place and great food taste with wonderful service. This hotel are your answer.

"Great stay!"

5
HelloKittyPatch, Singapore, Singapore 17/09/2019

We had a great stay in this hotel. Room is clean with powerful A/C, bed is comfortable. Their staff are friendly and helpful especially Kyaw Soe Aung and Kyaw Swar Aung who has been hospitable and put in extra miles to make our stay pleasant.

The M, Hotel Management Team at Best Western Chinatown Hotel, responded to this review
Dear HelloKittyPatch, Thank you very much for your stay with us and sharing your experiences on the trip advisor. We are happy to know that you enjoyed the hotel and its services. We are very proud of our team members delivered nice and helpful service to you and made your stay a pleasant one. We will maintain our service, qualities & standards and improve further. HelloKittyPatch, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back in near future. Warmest Regards, Hotel Management Team

"Great Stay."

4
michaelsO945TB, Bendigo, Australia 15/09/2019

Wonderful friendly staff..eager to please. Very clean hotel and rooms. Dinning room just perfect. Food great along with excellent customer service from the staff. Location a little different but not far from everything. Excellent view from room on street side

The M, Hotel Management Team at Best Western Chinatown Hotel, responded to this review
Dear Michael S, We would like to thank you for taking time to review your perfect experience on TripAdvisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our team look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Lovely hotel in Chinatown"

4
peterling1, Sitiawan, Malaysia 11/09/2019

We stayed in this hotel located at Chinatown recently and found that its hotel rate is very reasonable with free breakfast.It is very comfort and clean. The staff workers are very helpful. Very near the wet market where you buy food, vegetables and fruits. The traffic around the hotel can be very heavy and maybe difficult to find parking for your cars.

The M, Hotel Management Team at Best Western Chinatown Hotel, responded to this review
Dear peterling1, We would like to thank you for taking time to review your perfect experience on TripAdvisor! We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas and your feedback is truly essential for us in order to achieve excellent quality of service. Our team look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Breakfast is very impressive."

4
Fei L, 北揽 10/09/2019

overall, this is good hotel. the breakfast has many choices and the taste also very nice. the location is near the Chinatown and one the big shopping mall. so it's quite convenient to the tourist. but the facility is quite old, need to do the renovation if possible.

The M, Hotel Management Team at Best Western Chinatown Hotel, responded to this review
Dear Fei L, We would like to thank you for taking time to review your perfect experience on TripAdvisor! All your constructive comments are well noted and appreciated. We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in overall. Moreover, we appreciate the highlighted on areas where we need to improve and your feedback is truly essential for us in order to achieve excellent quality of service. Our team look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Best Service"

5
User 10/09/2019

The service was outstanding especially the housekeeping manager MYO and his assistant TSO they make you feel at home and welcomed they do an outstanding job. they went the extra mile for me they both have such a great attitude Thank you so much :)

The M, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Mr T, Thank you very much for your stay with us and sharing your experiences on the trip advisor. We are happy to know that you enjoyed the hotel and its services. We are very proud of MYO who work as a housekeeping Manager and his assistant TSO delivered nice and helpful service to you and made your stay a pleasant one. We will maintain our service, qualities & standards and improve further. Mr T, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent"

5
thetmyatk2019, Mandalay, Myanmar 03/09/2019

stayed a few nights in here with fri... tiny lovely room with good lighting ... n so comfy ! Service is great too ...staffs r so friendly & well trained ... Breakfast has lots of variety to choose international buffet ! As in downtown , Except car parking everything is great & worth to stay !

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Thetmyat K, Thank you very much for your wonderful review on our Hotel TripAdvisor Page! We are delighted to hear that you have enjoyed the overall stay especially with our Hotel accommodation,food and professionalism of team members which has surpassed your expectations during stay. We would love to welcome you back to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"No good."

1
User 29/08/2019

Horrid cleaning: in both beds there were dirty sheets, not changed. In one bed there was also a mattress cover with organic stains. In another you had hair. The rooms smelled of indoors and mold. The carpet was dirty. The shower curtain was filthy. The windows do not have double glazing and pass the noise and the horns of the intense traffic of the streets below. Upon receipt we were asked to pay the bill. At our refusal they held a passport until payment at check-out, despite the booking made in Booking with credit card data.

"terrible stay in yangon"

1
User 29/08/2019

They changed my room because of the mold's and Kitchen's smell but the new room was worste in mold's smell and i was not able to slepp for 2 nights !! They asked to be paid at the arrival ( they had the warranty of "Booking" with a credit card) so i had to give them my passport that gave me back at the ceck out, until i paid ,and so i could not proced with on line ceck in of my flight ( i asked back my passport but they refused!!) My room ( also my friend's rooms ) had old, dirty, terrible carpet on the floor !! The sheets were dirty , and the same for the mattress cover (body stains) and the same was for my friends . we chose the hotel ( 4 strars) becouse of the renovation job !! i can conferme they didn't .!!! so terrible experience !!!

"You get what you pay for"

3
Crmlla, Huddersfield, United Kingdom 14/08/2019

The staff, while polite and friendly, do not have the best English/ are not too knowledgeable and therefore we found it quite difficult to ask about taxis, where to go, trains etc (we were told we could board the circular train from a nearby station only to get there and realise that the train was closed for repairs I believe). Room was clean but tiny- there was barely room to lay down my suitcase- and there was no window (well there was but it was painted black). The shower head is unadjustable and was built in such a way that it sprayed directly onto the shower curtain (and dripped down), making a mess of water outside the cubicle

"Good value for money"

5
542juliak, Brisbane, Australia 13/08/2019

Stayed a few nights in August. Arrived in a torrential downpour but the concierge team were ready with brollies! The rooms aren't modern, but neither is the price. Well situated and very helpful staff. Breakfast is fabulous! Short walk to Junction City. Night food market close by. Lots of ATMs around too. Recommended!

"It's Alright"

3
118CarinaT118, Singapore, Singapore 13/08/2019

Depends on what you are looking for. Here's my take on the hotel: Pros It's near Chinatown and so very vibrant with lots to see and eat. Conveniently located as it's located next to a main street. Safe as there is a guard stationed at the hotel entrance at all times. Comprehensive variety of food served during breakfast. Good service and attentive staff. Well stocked toiletries. Cons Dated looking rooms. Noisy as it's located just next to a main street with a lot of car honing noises even late at night or in early in the morning. narrow corridors on the room floors. Salted water from the taps (even after boiling!)

"Tiny room with good decoration. Next to morning market. No parking"

4
User 06/08/2019

Room - Tiny but good decoration. Bathroom is wonderful. Lot of space. Service - Very good service mind staff. Good English and helpful. Well trained. Breakfast - Very good. Enjoy variety of international food and some local food. Location - City center. Air con - Not cold. Take time to get it cold as wish. Overall - Good, will come back again.

"Excellent"

5
MAXCSC, Kuala Lumpur, Malaysia 28/07/2019

Really enjoyed my stay at this hotel with helpful and friendly staff, especially the front desk and room service staff, and also the strategic location that is walking distance to Chinatown and nearby tourists hotspot. Thumbs Up

The M, Manager at Best Western Chinatown Hotel, responded to this review
Dear MAXCSC, Thank you for sharing your experiences and excellent review on TripAdvisor! Offering a top-quality experience for every guest has always been our first priority and we are very pleased to hear about wonderful positive feedback and appreciate your kind compliments indeed. Should there be any future visit, we certainly look forward to welcoming you back for another exceptional stay at Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Great food! Great Service and Location (Close to China Town Night Market), Worthy!"

4
User 15/07/2019

The service was great. The room was clean but we got some very loud noise in the morning, not sure where was it from. The food is fabulous, tasty and various foods to choose. The Location is perfect for wandering around China town night market for some food stall and beer. The room is nice, clean but a little small comparing to the big bathroom. Anyway, regarding to everything else, the price is fairly good comparing to other

"The service was very good."

5
User 04/07/2019

The hotel staff are gracious and accommodating, they take the time to have conversation with guests,I am very impressive service of staffs.Location is good.If there is a chance to come here Will definitely stay here again.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Adventure824823, Thank you for sharing your experiences and excellent review on TripAdvisor! Offering a top-quality experience for every guest has always been our first priority and we are very pleased to hear about wonderful positive feedback and appreciate your kind compliments indeed. Should there be any future visit, we certainly look forward to welcoming you back for another exceptional stay at Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Best Hotel in Yangon, Myanmar"

5
User 03/07/2019

The room is spacious and classy. The hotel staff are gracious and accomodating, they take the time to have conversation with guests. The price is reasonable. Food is awesome. Chinatown is located in the heart of Yangon where guest have access to night market and shops.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear MamertoSSD, Thank you very much for your wonderful review on our Hotel TripAdvisor Page! We are delighted to hear that you have enjoyed the overall stay especially with our Hotel accommodation,food and professionalism of team members which has surpassed your expectations during stay. We would love to welcome you back to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"A Gem in Yangon Chinatown"

4
ChoongSH, Bukit Mertajam, Malaysia 02/07/2019

Location is good, easy to move about, good breakfast, good wifi, excellent service (check in is very fast, helpful staff, and they even packed our breakfast to be taken away as we need to leave for airport at very early hours). Room is a bit small (but understandable as it is in the city centre. And there are plenty of grab cars and taxi in front of the hotel waiting. Please use grab car services as the rate offered is very cheap, from airport to hotel and vice-versa.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear ChoongSH, We truly appreciate that you have taken the time to review our Hotel on TripAdvisor! It is very much rewarding to know that our hotel is being recognized as a Gem in Yangon and our team made such a positive impression to you during visit. We hope to welcome you back again to Best Western Chinatown Hotel in future. Best regards, Hotel Management Team

"Good"

5
User 02/07/2019

I come here with my mom. Here is the clean place,I am very impressive service of staffs ,Full internal equipment. But a bit noisy from a car horn, If there is a chance to come here Will definitely stay here again.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear ArtyE2, Thank you for sharing excellent review about your stayed experience on TripAdvisor! We are pleased to know that you have recognized the service rendered by our team member and your feedback is much appreciated. On the same note, please accept our sincere apologies for noises come from traffic can be heard. In order to prevent it especially for the light sleeper, we do provide ear plugs in every room for our guest convenience. Nevertheless, it is our pleasure to have you stayed with us and we look forward to welcoming you back to Best Western Chinatown Hotel in future. Best regards, Hotel Management Team

"Super staff "

5
Killie1953, Ras Al Khaimah, United Arab Emirates 01/07/2019

To start with the negative,our room was small,and wifi was not great. However the service from all the staff,- reception,waiting staff,chefs,housekeeping and concierges,was superb. Particularly Chu in the restaurant Although our room was small it was really clean and well serviced by housekeeping The restaurant is lovely Breakfast is excellent in both the quality and selection of food available As we enjoyed breakfast so much,we decided to have dinner in the restaurant and we were never not disappointed I had the set meal option which was really good and great value as included a drink I can't remember what my wife chose but can remember she loved it The hotel is in a good location for exploring the city but it is in Chinatown so there is a lot of street life,food being sold,prepared and eaten in the street but by 6pm it was quiet again. I am happy to recommend this hotel

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Killie1953, We would like to thank you for taking time to review your perfect experience on TripAdvisor! All your constructive comments are well noted and appreciated. We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in various areas. Moreover, we appreciate the highlighted on areas where we need to improve and your feedback is truly essential for us in order to achieve excellent quality of service. Our team look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Memorable stay with Excellent Service"

5
User 28/06/2019

Just two night stays before I fly back to next destination. A short moment but it was memorable. Room is facilitated with comfortable bed, LED TV, Mini bar and other amenities. Hot water is available and easy to get hot within a few seconds. Staffs are excellent and helpful, special mentioned to Joseph, the Night Manager and his colleagues. Thanks for umbrella in raining days. They guided me landmarks of the city and nightlife of Chinatown area especially 19th street where many street food and fresh fruits are plenty and rich. Good location and Grab taxi are easy to access with cheaper price.

"Training for the National Blood Centre"

5
User 26/06/2019

Room clean and comfortable. Very central location. Breakfast adequate but could have more choice. Evening meals were excellent and ahappy hour was helpful. I also used the gym which had a sauna--however the treadmills were not in use but I used the cycling facilities.

"Great stay"

5
User 14/06/2019

Great location to explore Yangon downtown, friendly staff and good services from all. The room are clean and smell good with good and acceptable breakfast spread. Good stay for both Business and Leisure. Will definitely stay again.

"Great location to explore Yangon"

4
Julie P, Mandalay, Myanmar 13/06/2019

This is a very comfortable hotel as a home base. I stayed on arrival in Myanmar and returned for a few days at the end of my holiday. Staff are lovely and very keen to make sure that you have a positive experience staying there. How could I not love my time spent here when this photo shows the view from my room

"Good location"

5
asitha09, Phnom Penh, Cambodia 12/06/2019

Perfect location and the staff were very friendly. The breakfast spread was good. Rooms were very clean and comfy though not very spacious. But this is normal in the Yangoon city with most hotels. Will visit again.

"Good location n breakfast."

3
Garykae, Bangkok 11/06/2019

No access to gym after 7am. BF serves late at 0630am. The front office manager refused to take the req to provide access to gym at 06am instead. Not good for busn trip when one has to leave the hotel early n back after sunset. Mr.Joseph has a very outstanding service. Though he has no authority, he tried to handle my request professionally with threat for being accused by his superior for raising up the issue to higher management due to unable to handle the situation. I put this into the public to confirm that Joseph took the action very well and to prevent him from any problem. He should be complemened and awarded.

"Excellent location!"

5
khalidMAofKL, Kuala Lumpur, Malaysia 11/06/2019

The location is perfect. My room has a view of the Shedagon Pagoda, which I didn't expect. It was the most spectacular thing I had ever seen in my entire life. The room is nicely decorated, comfortable, and well equipped with everything you need. The hotel is located only a few minutes walk from 19th street, which is where you go for great Yangon street food. The most interesting places downtown are also just walking distance away. The staff is great, very friendly, very helpful, very engaging. I felt taken care of. I had a few meals in the restaurant, and they were great too. There's also a convenient store right next to the hotel for extra water or beer. The curb was a little crowded, so when I'm trying to get on a taxi I would actually have to to go on the street. But I think that's expected in downtown Yangon.

"Good"

4
EvieP0230, Da Nang, Vietnam 06/06/2019

We stayed here in low tourist season, so it was pretty quiet and peaceful. The hotel is located in the central city so it was easy for us to walk around and enjoyed street food as well as local restaurants. Staff are very nice and helpful. Good food for breakfast. One thing I wonder is that why they leave a lot of space for bathroom while the room space is limited and only enough for 2 single beds.

"Central location, average to good"

4
cajithk, New Delhi, India 25/05/2019

The hotel is centrally located in the downtown area; so the hotel rooms are very very small. Mostly short term leisure travellers, so it can get crowded, for e.g. breakfast turned into musical chairs, sometimes! Staff is very responsive. Internet is free and good, but have to re-login sometimes. The elevator is a few steps higher than the lobby, bad for wheelchair users and those carrying heavy bags. Ok hotel for a couple of days.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Cajithk, Thank you very much for your delightful comment about our service, location and facilities. On the same note, We do apologize for any inconvenience you have encountered during stay with us and please be assured that we will utilize your constructive comment to improve our further guests' experiences. Should there be any future visit, we look forward to welcome you back one again to Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Nice"

4
User 15/05/2019

Overall the experience are good, the staffs are friendly and will auto offer some of the services such as morning call, the foods are very nice, the room is clean. Just that the internet is a bit slow if inside the room.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear TanG141, Thank you very much for your wonderful review and we are delighted to hear that you have enjoyed the overall stay especially enjoyed with room cleanliness, foods served at restaurant and professionalism of team members who rendered friendly service to you.On the same note, please accept our apologies since there was internet problem come with difficulty during stay and we have already rectified immediately. To be honest, our Hotel has one of strongest internet connection among others and hope you will look it aside from your overall good experience .Should there be any future visit again , we look forward to having you stay with us once again. Best regards, Hotel Management Team

"Centrally located but noisy"

4
Lee_family_219053, Singapore, Singapore 12/05/2019

We were here for a friend's wedding and stayed for 3 days/2 nights. Before our arrival I had been in contact with Andrew, Front Office Manager and luckily he explained the room we booked was without window and bathtub. So we paid extra to upgrade. The hotel staff were very friendly and helpful from the moment we arrived to sending us off. Our room on the 10th floor was of good size and comfortable with the basic hotel amenities. The minus were the noise from the road traffic and the constant blaring from the loudspeaker from the hospital across the road throughout the day and night. Not sure if the hotel is doing some renovation or the neighbor but the mornings can also be interrupted with constant hammering and drilling with the 2 mornings driving us awake. The hotel is indeed old needing a facelift but with the neighborhood in similar condition little can be done externally but to upgrade the interior room fitting. Toilet flush that needs hard pressing to activate, toilet seat covers that requires constant adjusting, bathtub that leaks water from the floor thus making the toilet floor wet and no hot water or takes a very long time before the water gets hot thus wasting water while waiting. WiFi signal is strong in the room and throughout the hotel. Breakfast was good with a very wide spread and it changes daily. Especially love the local sweets/dessert spread and the many tea spread. Location is good as it's in the middle of Chinatown and walking distance to Junction City, Bogyoke market and Sule Pagoda. Located on 17th street one can experience the local markets nearby and the famous 19th street food alley.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Lee_Family_219053, We are delighted to learn that you have enjoyed your stay during visit with us and thank you very much for your constructive pros and cons feedback. On the same note, we do apologize for any inconvenience caused for not having met your expectations on some ares. With immediate effect, we have addressed this with the relevant team to ensure that this will not take place in future.Nevertheless, it was our pleasure to have you stayed with us and we look forward to welcoming you back to Best Western Chinatown Hotel in future. Best regards, Hotel Management Team

"My Experience at Best Western Chinatown Hotel at Yangon - Myanmar!!"

3
User 11/05/2019

Greetings, some of my reviews about your hotel is as follows: 1) Hotel location is convenient and easily approachable. 2) Staff on duty were found to be very polite and courteous but the problem is most of them do not understand basic English so it is very difficult to convey if you do not know local language (hotel should encourage English speaking staff induction). 3) Room in which I was staying had a permanent bad smell/stink, not sure what was smelling but it was not good. 4) The size of soap and quality of shampoo and body wash needs to be improved. 5) The TV channels were blur and continuous lines were coming beside limited channels also. 6) GYM was not operational and they don't have swimming pool also so no recreation/sports activities. 7) On second day some repair/construction activities were going on so it was very disturbing and noisy. 8) Electricity/power supply for long hours are big problem in whole Yangon and so hotel was also impacted.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Solomond999, Thank you very much for sharing your constructive feedback with us and we do apologize for the inconvenience caused on areas where we have fallen short.This is certainly not reflective of the standard what we strive to maintain and the pointed out areas for improvement have been taken on board positively for further improvement. Nevertheless, we hope to have your pleasant stay with us and please do visit to us again in future. Best regards, Hotel Management Team

"Friendly, comfortable, helpful"

5
diddybell, Manchester 11/05/2019

Had a very enjoyable stay. Work related trip running a training course and hotel perfect for location. Rooms clean and comfortable. Be aware there is a switch by the door if you don't want your room cleaning - a colleague pressed this in error! Joseph the night manager deserves special mention for being willing to come to nearby market to act as translator on several occasions, and making sure we had everything we needed for a successful course. Over and above his duties. Thank you

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Diddybell, We truly appreciate that you have taken the time to share Excellent review on TripAdvisor! We are delighted to learn that you have enjoyed your stay during visit with us and kind compliments to our service especially Joseph who went extra miles to assist you on several occasions.On the same note, we do apologize for inconvenience caused since your colleague wrongly pressed the switch which display on room door in order to indicate for service requirement or not.Should there be another opportunity arise, we look forward to welcome you back to Best Western Chinatown Hotel once again. Best regards, Hotel Management Team

"Beautiful and well located"

5
ToniF27, Prospect, Australia 30/04/2019

We stayed 1 night here and the hotel is well located and within walking distance of Bogyoke Market. Beautiful decor both in the room, restaurant and lobby areas. Staff are friendly and very helpful. Breakfast buffet was the best we had throughout our tour of Myanmar. Sooo many options including an egg station. Rooms are large, clean and very comfortable including the bed. If visiting Yangon again I would definitely stay at the Best Western Chinatown Hotel without a doubt!

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear ToniF27, Thank you very much for your constructive review on TripAdvisor! We are so delighted to hear that you had a pleasant experience during stay with us and truly appreciate for excellent rating to our Hotel facilities and professionalism of team members. Rest assured that your comment will be shared with team and it will definitely motivate us to continue raising the bar indeed.We hope to seeing you again during your next visit to Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Great, but need new windows"

4
Jeff D, Townsville, Australia 26/04/2019

Stayed for 2 nights. We got here at 5:30 from overnight bus. Staff stated its too early, said we could check-in at 9:30. A bit grumpy. Paid for breakfast and had that while we waited. Location not as good as further away from downtown. Room very good, clean. Thought there was a window open but no! Street. Noise loud even up to the 11 th where we were. New widows required. Breakfast very good.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Jeff D, Thank you for sharing your comments on TripAdvisor! We are delighted to learn that you have enjoyed your stay during visit with us, however, on some areas which wasn't met your expectation such as early check in, noises from street. Please be informed that our standard check in time is 2 PM and we were not able to provide early check in on the day of your arrival around 5:30 AM since Hotel was on high occupancy period, unfortunately. In order to prevent from traffic noises, we do provide ear plug for our guest convenience in all guest rooms and we regret to hear since you was disturbed during stay. As we are always striving to maintain our quality of service and your feedback is surely valuable for our further improvement indeed. Nevertheless, it was our pleasure to have you stayed with us and we look forward to welcoming you back to Best Western Chinatown Hotel in future. Best regards, Hotel Management Team

"Good Location and Breakfast"

4
jasonscottdeleon, Ho Chi Minh City, Vietnam 15/04/2019

We stayed for 2 nights in this hotel. Our room was on the 12th floor. The room was clean. The AC could use some improvement because it takes time for the room, which is small room to cool. The toilet was spacious. The breakfast was great. It has a lot variety. The staffs were accommodating and helpful. There is a nearby convenient stores. I highly recommend this hotel if your planning to stay in Chinatown. There are a lot of food stalls and market in the area.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Jasonscottdeleon, Thank you very much for sharing your recent stayed experiences on Trip Advisor! Offering a top-quality service for every guest has always been our first priority and we are very pleased to hear about wonderful positive feedback regarding to services, location, facilities and breakfast served at restaurant.We will be delighted to welcome you back to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"Great location. Clean and comfortable room."

5
AusiTraveller, Brisbane, Australia 12/04/2019

I stayed 3 nights in this hotel (standard room, 9th floor). The room was clean, good AC with city view (small window) and had everything what you need. Bathroom was also clean, water/hot water had good pressure. Breakfast (included in the price) buffet was great with Asian/western food. Staff was very friendly and helpful. There are two lifts to reduce the waiting time. The location is very good to visit night food stalls/markets in the Chinatown area.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear AusiTraveller, Thank you very much for sharing the Excellent review on TripAdvisor! We are so delighted to hear that you have enjoyed the overall stay and duly noted your kind compliments about Hotel facilities and professionalism of team members. Rest assured that your comment will be shared with team and we would be very much looking forward to welcoming you back to Best Western Chinatown Hotel in future. Best regards, Hotel Management Team

"Location and great breakfast!"

5
User 11/04/2019

The staff was very kind and the breakfast was excellent as it had both western and Burmese selections. The location was fantastic for the morning market just around the corner. The rooms are pretty basic, but the beds were comfortable and room was clean and quiet. We traveled with our two teenage children and they thought the WiFi was decent :)

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Tedba, Thank you for choosing Best Western Chinatown Hotel to host your special occasion during visit to Myanmar and excellent review on TripAdvisor! It gives us immense pleasure knowing that you had an overall great experience during stay at hotel especially special highlighted about breakfast which had both Western and Burmese selections. We certainly look forward to your return visit in near future. Best regards, Hotel Management Team

"Great hotel!"

5
georgiam87, Midland, Australia 10/04/2019

This hotel is a sanctuary from the hustle and bustle of Yangon. It's clean, the staff are friendly and helpful and the rooms are adequate. The breakfast had a great selection with both western and traditional options. I highly recommend staying at Best Western when you visit Yangon!

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Georgiam87, We do appreciate you for taking time to write such a great review on TripAdvisor! We really enjoyed reading your highly recommendation our hotel to community and it was truly our pleasure to have been given this opportunity to serve you. We were particularly happy to read your compliments about cleanliness of room, friendly and helpful staff, and the breakfast served at restaurant. We will be delighted to look forward to welcome you back in the not too distant future. Best regards, Hotel Management Team

"Chinatown central stay"

5
EyenLim, Bintulu, Malaysia 07/04/2019

we were given a room on the 6th floor. The sound from main street is not proofed hence every single honk and tyre tracks can be heard. If you are a light sleeper, probably good to let the hotel know so can arrange you with back alley view room (lesser noise). The staff are very polite. The room is clean. Nearby to famous 19th street, just 5 mins walk. Overall good.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear EyenLim, Thank you for sharing excellent review about your stayed experience on TripAdvisor! We are pleased to know that you have recognized the service rendered by our team member and your feedback is much appreciated. On the same note, please accept our sincere apologies for noises come from traffic can be heard. In order to prevent it especially for the light sleeper, we do provide ear plugs in every room for our guest convenience; hence, our hotel is located in downtown to all attractions nearby. Nevertheless, it is our pleasure to have you stayed with us and we look forward to welcoming you back to Best Western Chinatown Hotel in future. Best regards, Hotel Management Team

"Chinatown"

4
tripalmenara, Portimao, Portugal 05/04/2019

A very well located hotel,convenient for exploring Chinatown ,and also new business near the river. Rooms are nice but some let the city noise come in. Very nice breakfast,with a good choice of local food .

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Tripalmenara, We truly appreciate that you have taken the time to review our Hotel on TripAdvisor! We are very pleased to hear your kind recognition about hotel location, room facilities and breakfast serve in our restaurant.We hope to welcome you back again to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"Great breakfast, great location"

4
Matej7, Ljubljana, Slovenia 05/04/2019

We stayed in the Superior room. The room and also bathroom were clean and spacious and also well equipped. Breakfast is great and offers a lot of variety. Location of the hotel is also great, walking distance to Sule pagoda. Overall I think this place is a great choice if you want to stay in downtown Yangon. Staff should improve their English. We didn't really communicate much, all we did was ask them if they can tell us at what time does the JJ Express ferry bus leave from Aung San Stadium. First they answered that there is no ferry bus and when we sort out that there is, we were told to call them ourself.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Matej7, Thank you very much for taking time to share your feedback on Trip Advisor! We regret to hear on this occasion regarding JJ ferry service which wasn't meet your expectation during visit and we will take your comment as positively for our further service improvement. In fact, we do assist to our guest at reception such as buying ticket for JJ express and transport arrangement to bus station. Regarding ferry service from Aung San Stadium, we don't recommend to our guest since it leave very earlier than your bus departure time and it take longer to get to bus station especially during rush hours. Usually, we do recommend to take Taxi which is easily available anytime right in front of our Hotel for our guest convenience. Nevertheless, we thank you for your suggestion and look forward to welcoming you back in near future and make it right again at Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Fantastic location"

4
louisez61, Auckland, New Zealand 02/04/2019

Hotel is a million times smarter inside than outside. Rooms are spacious and well appointed. Dining room is light and bright and the buffet breakfast is top class. Unfortunately there's no bar but this isn't a problem because you're 3 minutes walk from the eating centre of Chinatown - 19th street. There you can choose to have a beer for $2 at Terminal 5, Kayne Myat, or the Double Happiness bar. The street kicks off at night with dozens of street side charcoal BBQ restaurants. A foodies' paradise and so close to your hotel.

The M, Management Hotel at Best Western Chinatown Hotel, responded to this review
Dear Louisez61, Thank you very much for taking the time to share your feedback on TripAdvisor! We are delighted to hear that you had convenience stay during visit with us. Please be informed that we do have Bar in our Eastern Orchid restaurant where you can enjoy with any beverages on reasonable price included Happy Hour when special offered for buy 1 get 1 additional promotion for beer, whisky, gin, etc..We would appreciate the opportunity to serve you again in near future at Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Comfortable hotel at a great price"

4
SaltLakeCityStuart, Salt Lake City, Utah 01/04/2019

Very comfortable room, with all of the expected amenities. In the heart of bustling Chinatown, but the room was very quite. Outdoor markets were just outside the door. The breakfast buffet was great. It was a pleasure staying here.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear SaltLakeCityStuart, Thank you very much sharing great review and choosing to stay at Best Western Chinatown Hotel! We are so glad to hear that it was a pleasure staying for you during visit to us and your kind comments will be shared with team. Should there be any opportunity arise in future, we look forward to seeing you again. Best regards, Hotel Management Team

""BEST VALUE FOR THE MONEY""

5
idrovoviva, Quito 27/03/2019

Since 2016, I decided to shift from many other fancy and expensive hotels in Yangon to Best Western China Town as per a friend recommendation, and I couldn't be happier with the change. This property is well located in downtown and offers pretty much what you may expect from those 4*, but for a half of the price. Staff is wonderful, friendly and super attentive to any need or request I made. Rooms are quite comfy, clean and well designed and furnished, and amenities are above par. Food and dinning are very good, but their breakfast is the best in town, full range of Asian and International cuisine choices impeccably arranged and presented. Well appointed chefs and waiters will make your experience very pleasant. My only suggestion for improvement would be to make operational the second elevator that is only allowed for uses of their Staff, because the one for the guests takes forever to reach your floor.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Idrovoviva, Thank you very much for your constructive review on TripAdvisor and we are delighted to learn that you had a pleasant experience during stay with us. Your feedback is truly essential as it allows us to ascertain where we are meeting or exceeding our guests' expectations and we will share your kind compliments with team for further service improvement and encouragement. On the same note, thank you for your kind suggestion about elevator and well noted. In fact, we do have two elevator available in order to reach to all floor and direction towards to second elevator is displayed on corridor. Nevertheless, it has been our pleasure to have you stayed with us during visit to Myanmar and we look forward to welcoming you back in near future. Best regards, Hotel Management Team

"Never again."

1
mgrufer, Hua Hin, Thailand 26/03/2019

how come this hotel has more than 2*? No real lobby, no bar, no pool, no gym, etc. Location is good and the breakfast buffet is good that is all. The staff is after your tips, If you don't need to go to Burma, don't go

"Excellent chain hotel"

5
JnVSydney, Sydney 15/03/2019

It has been years since we stayed in a Best western, no particular reason, they just weren't on our radar. this stay has rejuvenated our interest, from checkin to check out, they were professional in there duties, the room was clean and spacious. A special mention goes to the Duty Manager Sous Chef Ye Maung, who assisted us in our needs with no fuss and a positive outcome. All in all a pleasant stay.

"Good base to explore Yangon"

4
jOhnandjudy8, Piangil Vic Australia 13/03/2019

We chose this hotel for our first stay in Yangon(Rangoon) and weren't dissapointed.Our room whilst not large was comfortable with good wifi.All the staff were very friendly and nothing was a problem for them.Breakfast was quite good for the price we paid for the room,dinner and lunches we had out as that is our thing.We liked the location with coffee,cafes and restaurants within walking distance.There are many local type markets very close to the hotel,good for exploring not for shopping,although there is some very fresh fruits to be had.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear jOhnandjudy8, Thank you very much for your generous review to our Hotel. We are glad to hear that you were not disappointed our hotel facilities and felt well-taken care of during stay with us. We are looking forward to your next visit to Best Western Chinatown Hotel in future. Best regards, Hotel Management Team

"Yangon free and easy"

5
User 11/03/2019

This is a repeat visit with friends. We stayed at Best Western Chinatown Yangon which is conveniently located and found our way around with the help of friendly staff who pointed us the way. We also came across an English speaking taxi driver who took us around to a few landmarks. Food at Best Western is good. We dined in for breakfast and dinner. We will be back for more of Yangon and will surely be back at Best Western.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Resort822714, Thank you very much for your repeated visit to Best Western Chinatown Hotel and we are truly honored to be your hotel of choice in Yangon. Besides, we are so pleased to hear that the highlight during your stay with us and we look forward to our next chance to accommodate you in near future. Best regards, Hotel Management Team

"Excellent rooms, staff and food"

5
Multi-Travelgirl, Linz, Austria 22/02/2019

We spent 6 nights at the Best Western Chinatown and were more than pleased with the service they offer. First thing – if you choose the right room type you will be in heaven, if not it can get very loud as people are honking day and night. They want to please their customers so they first give away rooms facing the Shwedagon Pagoda/city, but be aware that you will also face the main road and the junction with traffic day and night – ask for a room overlooking the other side of the hotel - view is not so good but it is very silent. Also be aware of rooms at each corner of the building – you might have a balcony but the door is not sound proof (only the window) so you will hear the honking as well. Besides that I truly think this hotel ins one of the best in the city. You are in the middle of Chinatown which is an experience on its own. Within 10 minutes of walk you will find the Bogyoke Market and the Christian Church, add 10 more minutes and you will arrive at Yangon Main Station where you can board the circle train. There is also one train stop really close to the hotel, I think it`s called Lam Wa Da, but better ask at the reception, staff is super friendly and willing to help. We had to change room 3 times to get the silence and quiet one we needed but it was totally worth it – we stayed on the 14th floor, there are the Premium Rooms for a very good rate. We got two bottles of water every day for free, the cleaning lady was always smiling and did a very good job. We left some cheese in the fridge before checking out and they brought it down to us to give it back. Staff is very sincere and well trained. The breakfast buffet is awesome, they serve breakfast between 06:30 and 10:00 and have a wide range of choice from Asian to European food, they have an egg station, also make fresh waffles. Staff is always smiling and very attentive. Try the fresh ginger tea, fabulous. They will do everything to make their customers happy. The quality of the food is amazing – we went out for dinner once to Junction City but got worse quality for the same price as we paid for our lunch/dinner at the hotel. We ate there 8 times as the food was super delicious and for a very reasonable price (e.g .main dish like fried chicken with cashew nut USD 5). It was very clean and the waiters and everybody else super friendly. If you need to buy something you will find a huge and very luxury shopping mall called Junction City just 10 minutes walk away from the hotel; they have a supermarket on the 4th floor which offers a lot of European food brands as well. You will also find ATM`s on the 3rd floor there. There is also an ATM close to the hotel, just go out of the sliding door and turn right. The ATM has a yellowish sign with a “rainbow” over it, I can not remember the name of the bank, btw the only ATM we could withdraw money from (we are from Austria), not every ATM will give out money even if you have international cards. Yangon was the first stop on our Asia tour and we felt very welcome at this hotel and we can recommend it to everybody. It was a perfect experience.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Multi-Travelgirl, We would like to thank you for taking time to review your perfect experience about Best Western Chinatown Hotel on TripAdvisor! All your constructive comments are well noted and appreciated. We are pleased to learn that you have enjoyed your stay with us and we have met your expectations in various areas. Indeed, we are committed to deliver memorable hotel experience for all of our guests and we thank you for acknowledging our services rendered by our team members. Moreover, we appreciate the highlighted on areas where we need to improve and your feedback is truly essential for us in order to achieve excellent quality of service.Our team look forward to welcoming you back soon in the near future. Best regards, Hotel Management Team

"Clean, Comfortable and Considerate"

4
BuntingExplores, Taipei, Taiwan 17/02/2019

The Best Western Chinatown hotel really gave us a great first impression of Myanmar and a lovely start to our trip. Staff were extremely friendly and helpful and when we arrived tired on an early overnight flight we were allowed to check in early which was very kind and appreciated. We ordered breakfast room service that morning, which was average unfortunately - my boyfriends boiled eggs were completely raw, I'm not sure if they had even been boiled...and my scrambled eggs were extremely overdone. This was actually strange considering the breakfast buffets the rest of our stay were really good, so I'm not sure if it was a different chef, but please in future keep the room service breakfasts to the same standards. The rooms were lovely, actually much brighter and nicer than the pictures show, very spacious, clean and comfortable! On our first day the staff forgot to makeup our room, even though we left the 'please make up our room' sign on, so a bit more attention would be good, as it was very disappointing to arrive back to the breakfasts from that morning. We had a back, neck and shoulder massage in the spa for $10 which was great! It was a really nice spa with flowers for decoration everywhere and the staff were lovely. The staff throughout the hotel were lovely. The entrance to the Best Western seems a little dodgy from the outside, but Yangon isn't the cleanest city anyway and once you're inside its a nice break from the hustle and bustle. Overall, for the price, the hotel was stylish and comfortable and staff were great, but they need to pay more attention to make your stay a smoother experience, but still a great friendly start to our trip.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear BuntingExplores, Thank you very much for sharing your experience on TripAdvisor! It is very much rewarding to know that our hotel and team made such a positive impression and you had a great stay during visit. Rest assured that your comment will be definitely shared with our team member. On the same note, thank you for your highlight on areas where we need to improve and management will take immediate action for further service enhancement. Nevertheless, we thank you again on behalf of team and look forward to welcoming you back in near future. Best regards, Hotel Management Team

"Let down by front desk"

3
meadowbay, Calgary, AB 14/02/2019

Good location, fabulous breakfast and happy hour (food and staff) and strong wifi. On third day of 4 night stay we requested 5:30 wake up call, breakfast box to go, and taxi to train station. Assured all requests okay. On departure day we got 5:50 wake up call and then front desk staff kept insisting that we couldn't have breakfast before 6:30 and no boxes available. Finally, our taxi driver was headed to airport and we had to realize he'd passed the turn for train station. Miracle I caught it without coffee.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Meadowbay, Thank you very much for taking the time to share the review on TripAdvisor! We are delighted to hear your kind compliments about location of our Hotel, breakfast and Wi-fi. However, please accept our sincere apologies on behalf of our staff who had fallen short to meet the expectation upon departure. Your comments are taken very seriously and it will be taken on board for further improvement. We do hope that you will be able to look at your experience as an isolated incident and you will give us an opportunity to reassure of our sincere commitment to serve you properly and make it right again in near future. Best regards, Hotel Management Team

"Satisfactory"

4
Izia, China 12/02/2019

Good location in the heart of Chinatown. Some places of tourists' interest are walking distance. Good area to experience the local day to day life. Though surroundings are not that tidy due to lots of vending happening everywhere, it was safe and quiet. Breakfast is just not a huge spread but acceptable. Stayed at an executive room which was clean and well provided with the basic needs. Had not much encounter with the hotel staff except when needing a taxi. Quite disappointed that the taxis waiting outside the hotel charge much more than Grab taxis. I did insist that they use their Grab App to get us a taxi to the airport.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Izia, Thank you for taking the time to share your feedback on TripAdvisor! We are delighted to learn that you have enjoyed your stay during visit with us. However, we do apologize for inconvenience caused because of overcharging by public taxi. Indeed, Grab taxi which can be easily installed via Grab application which is most effective and reasonable price to ride compared the one on road and we always advise to all our guest. We would appreciate the opportunity to serve you again in near future. Best regards, Hotel Management Team

"Nothing Special"

4
ukusa6, America 12/02/2019

It's an ok hotel, but nothing special. Centrally located in Chinatown, very noisy at night. We were upgraded, but I still felt very claustrophobic as the room was long and narrow and the window was way off to the side. Hotel was clean, staff very attentive. Dining in was very good for us as we did not want to get sick before our trip started.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Ukusa6, Thank you for sharing your comments on TripAdvisor! We do apologized for any inconvenience you have encountered during stay with us and please be assured that we will utilize your constructive comment to improve our guests' experiences and we look forward to welcoming you back soon. Best regards, Hotel Management Team

"Value for money accomodation"

5
User 11/02/2019

Located on central of Chinatown,so convenient for sightseeing and dining.For example, few minutes walk from 19th street(barbeque street), 20-30minutes walk from Sule Pagoda.Also you can go Shwedagon Pagoda on foot(it will take about 40minutes). Hotel price is resonable for its location and facility.Breakfast is pretty good.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear 稔也 原, Thank you very much for your kind review to our Hotel and we are truly glad to hear that you have enjoyed your stay with us specially with extensive international breakfast, reasonable price of rooms and the convenient location of our Hotel. We will share your kind feedback with team and hope to welcome you back again soon. Best regards, Hotel Management Team

"When things went wrong they sorted it out"

5
Christopher B, Littlehampton 05/02/2019

I chose the Best Western Chinatown due to its location. - This did not disappoint. The hotel is literally right on the edge of the fascinating part of Yangon's China Town. My reservation included breakfast which was adequate, mainly consisting of Asian food from a buffet. Upon arrival I was offered upgraded rooms at a cost of US$15 per night. I looked at the rooms which were a good bit larger than the one for which I had pre paid, but declined them mainly on grounds that, although they offered a fine view of the Schwedagon Pegoda, they also ovelooked the adjacent Anawrahta Road which, self evidently, was very busy and noisy. Both my rear rooms offered no view at all but were quiet in the evening. My reason for changing rooms was due to refurbishment work in the hotel adjacent to my 1st room which began around 0900 on the first morning of my stay (I had checked in around 2100 the previous evening) . The front desk staff were helpful and friendly sorting out this difficulty enabling me to complete my stay in peace. Indeed all the hotel staff were very friendly and helpfull By chance I eventually met the hotel manager, Mr Andrew Kyaw Latt, who speaks near perfect English. Mr Latt was very informative about Yangon and made some good suggestions for my stay as a tourist. I was pleasantly surprised by the hotel restaurant. The food quality was excellent and reasonably priced. Everything in the hotel worked. The internet, the plumbing etc. There was only one lift which was a little tedious at times to the 12th floor. I would definitely stay here again. Christopher Burke Ireland.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Christopher B, Thank you very much for your kind patronage and taking the time to share the excellent review on TripAdvisor! We are truly delighted to learn that you had fantastic time and making your holiday special with unforgettable memories since you have enjoyed the overall stay especially with our Hotel facilities , breakfast and professionalism of team members.We certainly look forward to being of service to you and welcoming you back for another exceptional stay at Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Business trip and needed to keep costs reasonable"

5
655Denis, Melbourne, Australia 02/02/2019

Great experience at the airport, Immigration was straight forward, baggage was there, Hotel Driver was there, and the drive to the hotel was about 30-40 minutes. The front desk team at Best Western were fabulous, plenty of English, wanting to please, nothing too hard. We paid for a small upgrade of USD10 per night to top floor slightly bigger room - great call, clean and well appointed. Excellent in house restaurant, suit most tastes; also a very well appointed Spa and worth trying. I would certainly go back to this place.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear 655Denis, Thank you for taking the time to share your great review and five star rating on TripAdvisor Page! We value the feedback of our guests in a continuous effort to provide the best service and hospitality. Your positive review will indeed encouragement to our team who always try to achieve guest satisfaction and expectations.We look forward to welcoming you back in near future. Best regards, Hotel Management Team

"Nearly perfect!"

5
User 01/02/2019

This was a wonderful start to our vacation. The breakfasts were amazing, the staff delightful and friendly, our room clean, cool and relatively quiet. My wife was impressed! Visit 19th St if you stay.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Dennis C, Thank you very much for your wonderful feedback on TripAdvisor! We are very pleased to hear that you have enjoyed our Hotel facilities and our team was able to deliver an exceptional experience that has surpassed your expectations at beginning of your vacation in Myanmar.We look forward to welcoming you back once again to Best Western Chinatown Hotel. Best regards, Hotel Management Team

"very comfortable, well run hotel"

5
DeeJay036, Adelaide, Australia 22/01/2019

I really loved this hotel. They got a lot of things right. Moved here after staying at a cheaper place a few nights, and for $20 more I got an executive suite here! They have great last minute bargains. The room was huge, view of the Shwedagon Pagoda and the city, bathroom with deep bath. I needed to work from the hotel room which was very comfy. Good wifi, comfortable desk. Big comfy bed. Everything clean. Had room service a few times which was fine. Location is good but not actually close to good restaurants, you need to walk about a km. Same distance is the Junction Plaza mall and the Bokyoke market. both walkable. Staff were extremely helpful and nothing was a bother. Recommend!

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Deejay, Thank you very much for your excellent review on TripAdvisor page! We were thrilled to read that you had such comfortable experience and enjoyed every single aspect of your stay, from spacious room to dining and sincere service rendered by our team. We have passed on your lovely comments to our team members and yet to create another amazing experience during your next visit at Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Economic value Stay."

4
User 21/01/2019

Stayed for 2 nights on my business trip in Yangon. From the moment of check-in until check-out, generally everything is fine and very comfortable experience during my stay in this hotel. I opted for Junior suite and the room rate i paid is very economical. It's easy to get to the hotel from airport and vice versa, especially with Grab e-hailing service available. The Hotel location is good as there are two convenient store just located right beside of the hotel, eateries and pubs are within walking distance and shopping complex (Junction city) is just within 10 mins walk. The only drawback would be sound-proofing even though ear bud are provided. If you require decent silence environment for a proper sleep over, you may find this annoying . However, i would definitely consider this hotel within my accommodation list for my next visit mainly due to the competitive room rates.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Алекс Т, Thank you very much for your exceptional review and choosing to stay at Best Western Chinatown Hotel! We are so glad to hear that you have recognized our personalize service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. Rest assured that your comments have been shared with team and look forward to seeing you again during your next visit. Best regards, Hotel Management Team

"This hotel is so convenient to walk anywhere, nearby downtown, room is so clean,reception is so nice, F&B mgr. friendly"

5
User 13/01/2019

All staffs eg. doorman, reception, F&B, housekeeping are so welcome, willingness to help, so friendly. I stayed here many times once I worked for business trip. I like it, it is located in downtown, easier to go anywhere by walk for shopping, sightseeing Shwedagon Pagoda, street food,etc. including food is delicious , variety food, good service-mind. Overall is excellent!

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear KikAmporn, Thank you very much for your wonderful review on our Hotel TripAdvisor Page! We are delighted to hear that you have enjoyed the overall stay and truly appreciate for excellent rating to our Hotel facilities and professionalism of team members.We would be very much looking forward to welcoming you back to Best Western Chinatown Hotel in future. Best regards, Hotel Management Team

"Excellent stay"

5
User 12/01/2019

It was an amazing stay at this hotel. Rooms were elegantly decorated. TV was quite big in size. Cleanliness were maintained everywhere. There were enough plug points. So many options in breakfast. It seems that they have taken care of everything you may ask for.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Raja B, Thank you very much for your kind patronage and taking the time to share the positive review on Trip Advisor! Offering a top-quality experience for every guest has always been our first priority and we are very pleased to hear about amazing experience and excellent stay you had during visit. We do appreciate your kind compliments and look forward to welcoming you back to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"Great location, great hotel, highly recommend"

5
jamesfz12, New York City, New York 06/01/2019

Amazing location, only a block away from some of the best markets in the city. Staff is super friendly and breakfast was amazing. The rooms were very clean and equipped with everything you need for a comfortable stay. I would definitely stay here again. Note: not really sure how this is a 4 star hotel but I would still recommend for the price and what you get!

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Jamesfz, Thank you very much for taking the time to share your feedback on Trip Advisor! We are pleased to hear that you had comfortable stay during visit and your wonderful comment will motivate our team to continue raising the bar indeed. We would be very much looking forward to welcoming you back to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"Wonderful stay"

5
rf985, Rosh Haayin, Israel 30/12/2018

The hotel is in a perfect location in downtown Yangon. The rooms are spacious and very clean. The bathroom is well equipped and spotlessly clean. The staff is extremely friendly and helpful. The breakfast was the best we had during our trip. We had a beatiful view from our room window. Highly recommended!!!

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Rf985, Thank you very much for your wonderful review on our Hotel TripAdvisor Page! We are delighted to hear that you have enjoyed the overall stay especially with our Hotel facilities , breakfast and professionalism of team members. We would love to welcome you back to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"Good hotel in downtown "

4
KaewPierrz, Phuket, Thailand 22/12/2018

The location is best. It took around 30 minutes from airport to hotel with traffic flow. The hotel room was cozy equipped with everything you may need. The bellboy was very helpful. Breakfast was good from Burmese to continental. Happy stay

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear KaewPierrz, Thank you very much for taking the time to share your feedback in regards to your recent stay with us. We are delighted to know that you enjoyed every aspect of your stay with us and truly appreciate your kind compliments in regards to our service, facilities and location especially bell boy who was most helpful to you. We certainly look forward to welcome you back to the Best Western Chinatown Hotel in the not too distant future. Best regards, Hotel Management Team

"Fantastic Hotel!"

5
Travelingwithoutfear, Oshawa, Canada 21/12/2018

I stay in many hotels around the world, and It is rare that I receive the warmth and kindness that the staff of the Best Western Chinatown Hotel, in Yangon, Myanmar, have to offer. From the front desk manager (Andrew), to the food and beverage manager (Kyaw Swar Oo), to the front desk and restaurant staff (the food is fabulous), porters and all-round customer service specilaists...a constant smile is on every face!. If you're looking for a hotel that is located only steps away from Chinatown and in the midst of the bustling city of Yangon, you can't go wrong staying at the Best Western Chinatown Hotel!

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Mr.Brian, Thank you very much for taking the time to share the excellent comment of your recent stay on TripAdvisor. It is our greatest pleasure to read that you and your wife Mrs.Lianne have enjoyed our hotel's facilities and services, as well as overall stay. We are delighted to share your appreciation with the entire team which is a great motivation for all of us especially Mr. Andrew and Mr. Kyaw Swar Oo who went above and beyond of your expectations. On behalf of the Best Western Chinatown Hotel team, we would like to thank you for choosing to stay with us and we look forward to welcoming you again soon. Best regards, Hotel Management Team

"Never sleep in this hotel! Worst service in all of Asia."

1
Rafał B, Poznań 20/12/2018

On November 27, around 17.30, I called the reception desk to book a 1-hour massage (full-body traditional) at 18.00 in your SPA. Payment for the massage took place before the service was provided. At 18.00 I entered the SPA where I dressed my pants and a shirt for massage. The masseuse started the leg massage focusing on the intimate parts of my body. After a while, the lady from the massage suggested that I remove my pants and be naked. I refused to say that it would be more comfortable in my trousers. After a few minutes, the Lady went to the door to close it. Then in the middle of the massage she offered me a special massage. After her question, "Do you want a special massage?" I replied firmly that no. I replied that I want a standard massage. The masseuse continued to ask me the same thing. After a few of the same questions, I asked the question Masseuse, "What is a special massage?" To which I received the Masseuse's response, quote: "Masturbation by hand" !!!! It was the worst experience in the SPA for me. I felt like a molested person and I can not recover myself until now! I have not met anywhere in the world and slept in several hundred hotels around the world that the Masseuse would touch my intimate parts of the body and suggest sexual activities during the massage. If such a situation took place in Europe, we would meet in court! I sent an email to the hotel with this information but in no way did the Hotel solve this situation. At this point, the Hotel does not reply to emails (I had contact with Andrew). I do not recommend this hotel, let alone the SPA.

"Ok for short stay"

3
howietp, Ho Chi Minh City, Vietnam 15/12/2018

This hotel is ok but it doesn't feel like a 4 star. It is a renovated old building with thin walls, so you can hear every door opening and closing on your floor, as well as the housekeepers' cell phone conversations. The rooms are small but comfortable. Nice pillows. To get hot water in the shower you need to run the water for at least five minutes. There is no fitness room which is generally found at other 4-star hotels. They do have a spa. While getting a 60-minute massage I asked to extend to 90 minutes. They agreed, then 10 minutes later the manager came in, turned on the lights and pressured me to sign for the additional charge! Ridiculous! Location is good near a street full of eateries. Easy to catch a taxi and the concierge will negotiate which is helpful. Breakfast buffet is adequate but could improve their coffee.

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Howietp, Thank you very much for sharing your feedback on TripAdvisor. It is upmost importance to our quality initiatives and we take all guest comments seriously. We sincerely extend our most humble regret if your expectations in some areas were not met during visit and rest assured that your feedback are dealt in a constructive way in order to improve ourselves better. We hope that this incident will be considered as an isolated case and will not deter you to visit with us again in a not too distant future. Best regards, Hotel Management Team

"Lovely place super friendly staff "

5
Deepikayayaati, Petaling Jaya, Malaysia 08/12/2018

Located on the busy city of yagoon the place is a ideal to stay, Rooms- very nice neat and clean , they provide electric kettle and free toiletries with 2 water bottles Staff- friendly n helpfull Food- they offer lavish breakfast options in buffet Location - 5 mins walk from 19th Street which is popular for barbecue and right next to 24*7 store, walking distance from junction square

The M, Managemet Team at Best Western Chinatown Hotel, responded to this review
Dear Deepikayayaati, Thank you very much for sharing the great review on our Trip Advisor page and we are very pleased to hear that you had enjoyed the professionalism and kindness of our team. Besides, we truly appreciate your kind advise to travel community that our Hotel is ideal place to stay for. We certainly look forward to being of service to you and welcoming you back for another exceptional stay in near future at Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Solid choice"

4
User 08/12/2018

Good location, quiet and clean rooms, although I agree with other reviews that lobby/corridor music is played until about 10pm for absolutely no reason, which is my only complaint. We booked early and paid £40 for a room incl breakfast. Easy walking distance to Chinatown and central Yangon

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Leuphy, Thank you for reaching out to us and taking the time to write us your feedback. We are grateful to see your compliments about our Hotel location, room facilities and service provided. On the same note, we regret to learn that you was disturbed by music at Lobby/Corridor and we will take immediate action for further our service improvement and we do apologize for this inconvenience caused to you.Once again, thank you for staying with us and we look forward to see you again at Best Western Chinatown Hotel. Best regards, Management Team

"Best service and friendly staff"

5
User 05/12/2018

First day, at the lobby the staff was very friendly and serve me drink and always smiling and cheerful. I booked few nights at this hotel, and on my birthday, the staff called me and came to my room, surprise me with a birthday cake! Its free. And on my last day, during my breakfast the staff chat with me abit and offer me can check out late like 2pm, without any cost. Customer service very good!

The M, Management Team at Best Western Chinatown Hotel, responded to this review
Dear Afandy A, Thank you very much for the great compliments about our customer service and we will surely share your review with team for their positive encouragement .We certainly look forward to being of service to you again in the near future. Best regards, Hotel Management Team

"Probably has more to offer"

3
Steve E, Ljubljana 03/12/2018

I was really expecting to be able to write a better review for the Best Western China Town after reading all the great reviews bu I was a little disappointed. ( My own doing and lack of information) Nicely located in China town, very close to 19th street where I like to eat out on street food most nights. Short taxi ride to the Shwedagon Pagoda (info: pay no more than 2,500 kyats) My background is Director of Engineering for Accor Hotels and currently Head of Engineering and Maintenance for a large owning company in Dubai (including hotels) Pros: The property and location were exactly as one would expect from a hotel in Yangon. The staff were the epitome of friendliness and service levels that have me returning to Myanmar time after time. Room 605 was well presented and laid out as expected from a 4*, no issues immediately apparent - sorry I can't leave my work at home :-( so well done to all. Cons: First thing I noticed was that although the tea/coffee station was present: power was not so it had to be moved to the writing table. No big issue but something for management to think about. View and the reason for "My own doing and lack of information" in my opening statement was of a very dirty and smelly back ally. My own doing because I accepted the cheapest rate and lack of information because when I requested information from the hotel regarding the 'room with a view' - it was not given. Honestly, I would have paid the extra had I known what the view was. Breakfast was a let down considering the below reviews and expectations because of them. A simple traveler needing no more than bacon and eggs but even this seemed to be a difficult request. First morning (due to jet lag) I arrived in the restaurant at 09:30 (closes at 10:00) A large and very clean restaurant I must say but no more than 6 or 8 guests. I approached the egg station and requested two fried eggs whilst I placed two slices of bread on the belt toaster: warm bread came out and still no eggs. No issue, it happens so I adjusted the belt speed and popped the bread back in: out comes the toast, still no eggs and no butter, "sorry Sir, it's finished" was the answer I received. Still no eggs and the 'chef" is now making an omelette so I look for the bacon - "sorry Sir, it's finished". So now I have cold toast, no eggs and no bacon :-( I asked for butter and bacon which eventually came but the bacon tasted old and had the texture of cardboard, eggs were brought to my table which were received with a curt response of " any chance the chef could actually cook them" (sorry I was rude) they were virtually raw! Anyway, I could go on and on but the bottom line is that I hope the 'new chef' gets old fast and I should remember to set the alarm and get in for breakfast early. I had breakfast elsewhere for the duration. All in all I would return to The best western China Town but please be advised: buy water from the little shop just to the right of the main entrance as you exit the hotel as it is a fraction of the cost that room service charges, and arrange your own hotel transfer as this is where they really dropped the ball: Airport shuttle/taxi: They don't have a direct hotel shuttle but they can get you a taxi AT 47,000 Kyat!! Be advised that my inward journey cost me 10,000 kyat and outward by taxi from outside the door AED 15,000 kyat (extra 5,000 because it was midnight): Guys.. there is commission and OMG! so forget the OMG and take an acceptable commission.

"Central hotel, with great staff"

4
Dingo_dude, Fremantle, Australia 29/11/2018

Well located at the edge of Chinatown in downtown Yangon, which is busy, chaotic and relatively noisy. The staff are all welcoming and helpful, with free cold refreshing drinks in the lobby. The concierge even helped me out with making sure my longyi stayed tied up - much appreciated. It only has one small main elevator, which you have to climb a number of stairs off the lobby to get to, which means you generally have to wait and if there's others & their luggage you will definitely have to wait. We stayed there on two occasions and both rooms had great views to the Swedagon Pagoda. The room was clean and well maintained, though the decor over styled (could have better if it was in a lighter colour). Couldn't fault the comfy beds, the air conditioning worked, had room safe and bar fridge. Both rooms we used had clean well laid out bathrooms, with a bath. At night you can regularly hear the car horns on the street, which may be a problem if you are a light sleeper, though they do provide complimentary ear plugs. Breakfast is included in the price whilst the range at the buffet is not that extensive it includes a choice of Western, Chinese, Indian and local dishes - so you should be able to find something that appeals to your taste. Nice views over the busy streets outside. The diner menu is fairly pedestrian and a little bit pricey - you are better off venturing out and trying one of the nearby local restaurants or BBQ street stalls on 19th Street. The hotel is within walking distance of Bogyoke (Scott's) Market & Junction City Mall. The wifi was strong in both rooms we had, as well as the restaurant. They even provided us with breakfast boxes to go when we had an early morning flight. Needless to say we felt well looked after both times we stayed there.

"Great experience "

4
User 25/11/2018

Room is big n comfy. Love the pillows, the bath tub, the window view of the Shwedagon pagoda, friendly staff, nice massage at Orchid Spa & massage. Walking distance to street food, bar n shopping . Overall nice .

"Wonderful experience Best Western Chinatown Hotel"

5
User 24/11/2018

Front office mgr and staff were excellence. Went all out of his duties in helping. The cafe food was good with good spread and chance I'd daily bf menu. F&B even went forward to arrange for Asian food not in th menu. Great stay for 3 weeks.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Odyssey, Many thanks for your wonderful review on your recent stay at Best Western Chinatown Hotel! We are truly delighted to hear that you had great stayed with us for three weeks. We will share your compliments with our staff members who went above and beyond your expectations and they will be motivated in their continuous efforts on their service excellence.We certainly look forward to welcoming you back to stay with us in the future. Best regards, Hotel Management Team

"Great Service but WiFi not so good"

4
CX239238, Libertyville, Illinois 20/11/2018

Front desk and restaurant staff were incredibly friendly and helpful. Got a great room. Only issue was flakey WiFi. Worked better if I opened the room door. On the first night went down to reception they did something and WiFi was great. Second night called the front desk said they did something but no change. I was here on a work trip and had to make calls using an IP phone, just did not work due to poor WiFi. Was OK if I sat in lobby or restaurant. Did have s great massage at a good price in the Oasis Spa.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear CX239238, We are totally delighted with your review on your recent stay and especially we are glad that our staff make your stay special. On the same note, we would like to sincerely apologize for the inconvenience caused for having Wifi issue on second night and concern department had already addressed the issue immediately.We are looking forward to welcoming you back to stay with us again in the future. Best regards, Hotel Management Team

"Excellent,comfortable Hotel in the Center of Yangon with a great view on the Swedagonpagoda and a fantastic service team"

5
Christoph F, Wiesbaden, Germany 18/11/2018

The Best Western Chinatown Yangon is an excellent hotel with a staff that really makes you feel at home. Comfortable, absolutely clean (and mosquito free!) rooms, nice bathrooms with perfectly working showers and AC. A delicious breakfast is served by a very nice and highly motivated team in a nice ambiente with a lot of windows on the 4th floor. Roomservice is fast and tasty. Also the laundry service works very well. During my two stays for in total two weeks the great teams of the housekeeping manager Mr Myo and the front desk manager Mr Andrew provided an really outstanding support (5 stars +). In the busy heart of Yangon a true oasis to relax! Many thanks for a great stay!

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Mr. Christoph, It was our real pleasure to welcome you back to Best Western Chinatown Hotel and truly appreciative for sharing your stay experience at Trip Advisor. We are pleased to read your positive comments with regards to the facilities,breakfast, laundry and quality of service provided by our team members. Indeed, our team is very much committed to serve with sincerity, care and passion about creating amazing experience to our guest and everlasting memories.We sincerely look forward to welcome you back, once again. Best regards, Hotel Management Team

"Rather low-class than mid-class..."

3
Inn2TheWild, Paris, France 17/11/2018

We stayed two nights in this midrange hotel – which is classified as a 4 star hotel, but – from our point of view – has trouble to even get close to 3 stars. The only two good things we can say: Convenient location and cheap price. Everything else was disappointing. The hotel is rather new, but the rooms interior feels like the 1970‘s: dark brown and greenish colours, cheap carpet, low-quality bathroom etc. The hotel is located on the corner of two very busy streets – constant noise due to poor quality windows (… but hooray: a pair of earplugs is already provided in your room)! Even more noise is provided by the in-room fridge… yikes! The breakfast offers a huge choice, however, the quality was disappointing and by far the worst we have experienced during our two weeks in Myanmar. The staff is friendly and polite, however, not very helpful – not sure if because of the lack of English language skills or because they are missing some important information and facts that tourists need (train times, flight check-in procedures, restaurant recommendations etc.). At some point, we just gave up asking questions. To sum it up: If you need a cheap and clean place to sleep (with great aircon and internet – but potential longer waiting times at the elevator as there is only one for a total of 14 floors), go for it. If you really want to enjoy your stay and might need some more assistance, rather look somewhere else.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Inn2TheWild, Thank you for taking the time to share your feedback! We are terribly sorry to hear about your stay experience and please accept our sincere apologies for any inconvenience caused which didn't meet your expectations.Your feedback is essential in helping us to improve our services and please be assured that your comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. We hope that we will have chance to welcome you back again and recover your impression of the hotel. Best regards, Hotel Management Team

"Nice hotel in chaotic Yangon's Chinatown"

4
cgeorgios, The Hague, The Netherlands 16/11/2018

I stayed 3 nights in BestWestern in Chinatown of Yangon. The hotel is nice and staff members are friendly and polite. The hotel is close to several monuments, but it is better to get taxi even to go to National museum or Sule paya because the chaos of people, street food sellers and rubbish is avoided like that. Breakfast variety caters for several tastes. Just avoid rooms on the back part close to airconditioning ventilators. They are noisy at night. The manager upgraded me to a quiter and bigger room for no extra charge for the last 2 nights after complaining about the noisy room I had on the first. If you are not noise sensitive like me, then you should not take into account the above concerns.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Cgeorgios, Thank you very much for taking the time to review our Best Western Chinatown Hotel on Trip Advisor! We were absolutely delighted to read your positive feedback regarding location, friendly staff members and breakfast variety. I will be sure to passing on your kind words to the entire team as they will be very happy to read your comments, too. On the same note, we are terribly sorry to hear that you were interrupted by noises on first night and your valuable feedback is greatly appreciated and will help us to improve our services in future. We look forward to welcoming you back in near future. Best regards, Hotel Management Team

"Most helpful hotel staff. Will recommend only best western"

5
User 15/11/2018

Most helpful staff and ready for any help out of the box assistance. Enjoyed my stay. Wonderful management and very clean higenic place. Center of d city u can get any thing near to the hotel. Regards to hotel team

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Abhijit, Thank you very much for your kind review to us on Trip Advisor! We are so pleased to hear that you had enjoyed your stay with us and we truly appreciate your compliments.When you do decide to return to Best Western Chinatown Hotel please let us know, as we will be very happy to assist and make your stay special as usual. Best regards, Hotel Management Team

"Excellent F& B Service"

4
User 07/11/2018

Breakfast is excellent with a wide range of food from local (Mohiga is very good) to Japanese to international choice of food. The service at Eastern Orchid cafe is very attentive and helpful. We had dinner with our relatives on our last night and it was superb and very reasonable price. I would definitely recommend anyone to stay at this hotel as the location is great, nearby to junction city shopping mall and Strand Road. Thanks so much for the good experience.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Win L, Thank you for sharing excellent review on Trip Advisor! It is our absolute pleasure to hear your recommendation about our property and good experiences to others especially our hospitality, the wide buffet selections and food served at Eastern Orchid restaurant. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. Best regards, Hotel Management Team

"Excellent"

4
capsicum0620, Thailand 06/11/2018

A good location, an helpfull and friendly staff (sometimes "overdoing it," but that's all right) a room spotlessly clean -check the shower faucets though.. ;-), and a room eith a view, functional and quiet. Great bkfst with numerous Burmese dishes, fresh ginger tea (says a lot about the customers' service) and other cold cuts. AND. the place did not stink like Bacon&Eggs.. Thank you! A quick note: when heading back to the airport, do grab a taxi off the street and negociate direcyly with him.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Capsicum, Thank you for sharing excellent review on Trip Advisor! We are glad to hear that you had enjoyed your stay with us especially our hospitality and facilities at Best Western Chinatown Hotel. We look forward to welcoming you back in near future, once again. Best regards, Hotel Management Team

"Great staff - poor hotel"

2
MichelleALuton, Luton, United Kingdom 02/11/2018

We only stayed at this hotel for one night thank goodness. Other reviews did not prepare me for the amount of noise - it is so bad, the hotel provides earplugs!!!! However, even with these in, I could not get any sleep. Also, the shower didn't run hot so we ended up having cold showers which we were told after, we had to notify reception so they could adjust the pressure or something! Very odd thing to do. Also, the bathroom layout was strange - glass door into the toilet which was in the bathroom and which made it tight to get into and a window between the bathroom and bedroom!! Decor is a bit strange and dated too. Best Western need to revamp this hotel and put proper double glazing in, as they are letting their staff down - the highlight of the hotel. The staff are very helpful and courteous and breakfast was very good too with a varied selection. However, this is not enough to make me want to stay here again.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Michelle, Thank you for taking the time to share your feedback on Trip Advisor! We are terribly sorry to hear about your stay experience since you have poor rated to us. We surely believed that Management has attended immediate action to your complaints during stay and extended a lot of apologies to you and your travel agent, though. It is truly essential in our efforts to further improve our service standards, your comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. We hope that we will have chance to welcome you back again and recover your impression of the hotel. Best regards, Hotel Management Team

"Super positive experience with great hotel Food (vegetarian will love)"

5
Ben H, Bangkok, Thailand 31/10/2018

I have the pleasure of staying here for 4 days 3 nights and it doesnt disappoint. The staffs were helpful, the room was in great shape (Relatively) , The help desk were 100% effort. The plus thing for me is the breakfast food that came with the room, everything is made fresh and really boasts value for money.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Ben H, Thank you very much for sharing the great review to Trip Advisor community! We are very pleased to hear that you had enjoyed the breakfast serve at our restaurant and helpfulness of our team that has surpassed your expectations during stay. We hope to welcome you back again to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"Great accommodation"

5
User 28/10/2018

Excellent location, friendly staff, excellent breakfast, The location is in the Chinese part of the city and is a bit noisy, but the location is a great advantage overall.We recommend tasting great Myanmar wines at the hotel restaurant. The quality of local wines was very surprised.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Petr H, Thank you sharing your feedback on Trip Advisor and five star rating to us! We are so pleased to learn that you have enjoyed your stay here at Best Western Chinatown Hotel. Indeed, the strategic location of the hotel makes it an ideal place to stay and especially friendly staff, complemented by buffet breakfast and quality of local wine make your day perfect. We look forward to welcoming you back in near future, once again. Best regards, Hotel Management Team

"Great Location with extremely Friendly staff"

5
Janice Y, Oakdale, neW york 28/10/2018

When I first got here I was apprehensive. Hotel turned out to be great. The staff could not be any nicer. The breakfast buffet is wonderful for Americans as well as Asians. They have massage on site at reasonable prices. One night my family and I went into the restaurant just for drinks and they were extremely accommodating. This hotel is very comfortable, clean with excellent service. Taxi to anywhere 2.00 to 5.00 US. Location is right next to 17th street food market and 3 blocks from 19th street bbq.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Janice Y, Thank you for taking the time to share the feedback on Trip Advisor! We truly appreciate your review and it is really great to learn that you had a wonderful time with us. We agree that our location is indeed perfect to visit anywhere from the hotel. Thank you as well for extending your appreciation towards our location, breakfast buffet, Spa, and for recognizing the service of the team. We will certainly share your feedback to the rest of team member and hope to see you soon at Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"Good location"

4
User 27/10/2018

Good location ,and good service, and let me early check in,,,the hotel near China town,,,if you want eat some food at night ,,,,,you can choose here ,,,,,and taxi is very cheap ,you can can go anywhere at around 30 minutes but won't spent too much

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Chilin L, Thank you for sharing your experience on Trip Advisor! We are so pleased to read your review and glad that you have enjoyed your overall visit with us. Your words continue to motivate us to keep striving for the best in what we do and please be assured that your feedback will be passed on to the entire team for further encouragement and improvement.We look forward to welcoming you back again. Best regards, Hotel Management Team

"Not for the light sleeper"

5
cirque, Jakarta, Indonesia 23/10/2018

Book direct as you can earn points for your Best Western membership, same rate as what Agoda or Booking.com offer. When I checked in, I was given a superior room which was what I booked and the room itself was the smallest that I've ever seen at 19sqm (I have stayed before at 15sqm room but does not felt cramp since it was having better layout). I bet it must be due to the design, the aircond was just hitting your face when you are on the bed. I called reception and asked for bigger room and was offered an Executive room for an additional USD15 which was huge difference! The room comes with beautiful direct view of Shwedagon and I could not stop staring at it day and night! Bathroom also have bathtub and everything was so spacious. The only bad thing is the window is not soundproof and you could hear vehicle noise even when you are 12 storey from the main street!

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Cirque, Thank you for sharing review on Trip Advisor! First of all, thank you for room reservation directly through Best Western website. We are glad to hear that overall service and facilities has made your stay an excellent one. However, we do regret that the Standard Superior room and air conditioner in room didn't not meet your expectation. Alternatively, it is our pleasure to upgrade to higher room category with certain extra charge for our guest convenience and more comfortable stay. We look forward to welcoming you back to Best Western Chinatown Hotel! Best regards, Hotel Management Team

"Nice hotel"

4
Rosario_it, Brussels 13/10/2018

We arrived at this hotel in the evening and it was good to find in the hall free orange juice. The breakfast was included and it was quite good. The room was comfortable. Via the hotel we organised the transfer from the hotel to the airport. Maybe a little expensive but we saved some time discussing about the price with the taxi driver.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Rosario_it, Thank you very much for your feedback to our Hotel on Trip Advisor! We are pleased to learn that you have enjoyed the service and facilities provided at Hotel.Besides, we will also take note on your comment on advising others to organize the appropriate transportation specifically during rush hours and for our guest comfort. It will be our pleasure to welcome you back to Best Western Chinatown Hotel in the future. Best regards, Hotel Management Team

"Still good quality for your money, but choose the right room!"

4
jdezeure, Bangkok, Thailand 10/10/2018

I chose this time the superior room (50 US$) but got a well furnished room of barely 3 x 4 meters. I could hardly move in this room. For its price it seems normal but if some comfort is aimed at, better to chose something better, say in the neighbourhood of 90-95 USD/night. The room I had was blowing its freezing A/C air when sleeping, straight into your face. Staff remains extremely friendly. Breakfast is one of the best I ever saw in SE-Asia. Great variety and delicious items. Restaurant is flat-food but edible. Wine was "old" but waiters immediately replaced by a new fresh bottle! Their friendliness and helpfulness is unmatched. You can ask them about everything! I certainly will come back!

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Mr. Jdezeure, Thank you very much for your wonderful feedback on Trip Advisor! We are very pleased to hear that our staff friendliness and helpfulness are unmatched and your feedback will serve as an encouragement to all of us as we always strive to continuously improve our quality of services.It is our pleasure to have you stay with us once again and we look forward to welcoming you back to Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Reasonably priced and great location "

4
User 10/10/2018

Stayed here for a three nights during my trip. Overall, it's good value for money. The breakfast spread is reasonable. The staff wonderful and always keen to help. Rooms through are a little small, hence the one star less. I have stayed in much larger rooms during my trip for a little lesser cost.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Mr. Sanjal, Thank you very much for your kind patronage and taking the time to share the positive review to the Trip Advisor community! We are truly delighted to learn that you have rated overall experiences about our Hotel is not only good value for money but also kind compliments about wonderful service rendered by our staff. We certainly look forward to being of service to you in near future at Best Western Chinatown Hotel, once again. Best regards, Hotel Management Team

"Rigidity in room occupancy policy and poor housekeeping made this my final stay in this venue"

3
PKWSingapore, Singapore 05/10/2018

For a hotel that claims itself to be high and warm on customer service, which I have for the past five stays since 2016 given it very high score, this time round I have to vote it down and blacklist it for my future stays in Yangon. While the location is still considered a plus, the rather rigidity in charging customer for extra regardless of the size of the room/bed simply because each room is supposedly only meant for two or less is a rude stock to me. This time round, I have purposely book a large room – junior suite rather than the standard twin room because two of my family members were joining me but the counter staff including the manager on duty insisted that notwithstanding the type of rooms, all rooms are only meant for two and the 3rd person must be paying extra – this is notwithstanding the fact that I did not ask for an extra bed and that I am not asking for breakfast for the extra person as I usually do not eat in hotel and this time round the same, only once because it was pouring outside. It is not the extra dollars that really upset me but the way the message was put across that goes to show that the management is only interested sticking to policy and disregarded the need to exercise a little bit of flexibility and understand the need and desire of the clients. It is okay to charge extra if the client demand extra bed, extra towel, extra bottle of water, extra breakfast etc. But since I am forced to pay for extra bed, I accepted it and it actually reduced the walking space within the room. I do not know if junior suites are less occupied but the housekeeping was not entirely “fresh” at least the first night the towels look like they have been there for days. Hot water supply was also much delayed. Almost five minutes before warm water comes out and hot water after 10 minutes more… Being already upset, the malfunctioning of the aircon leading to water leaking and wet my bag below was the last straw. And it is time to move on finding the alternative if I were to travel to Yangon again. I think it is entirely possible to find another more value for money hotel – perhaps United Chinatown or United Downtown, both of them are around 20th and 22 Streets. And further down closer to the heart of Downtown area, Glover which I have actually wanted to try out this time, but last minute decided to stick with BWC for royalty seek. But BWC will lose this royal client for good.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Mr. Pitt, Thank you for your feedback on Trip Advisor! We were very sad to learn that there are some areas somehow shorten and not up to your expectations. Regarding to extra bed policy, it is true that Hotel will charge for extra third person as it was clearly stated on every reservation channels, though, flexibility can be always extended to our guest. In fact, your original reservation was confirmed for two guests only while extra guest was only notified to us upon arrival which our counter manager tried to explain. The junior suites where you have stayed was already inspected prior to arrival as well as during your stay to ensure our cleanliness are always up to Hotel standard and all towels what we have provided are freshly set up to our guest always. About water leakage from air-con, it was the unexpected incident occurred during your visit and we believed that management has taken immediate action as well as our sincere apology was extended to your family. Mr. Pitt, your comments have been duly noted and have been discussed at length with the team concerned and we can assure you that the necessary corrective action has been taken to ensure our efforts to continuously improve our services and facilities. Nevertheless, it has been our pleasure to be serviced of you and your family as usual and we look forward to welcoming you back to Best Western Chinatown Hotel and make it right once again in near future. Best regards, Hotel Management Team

"Downtown Area,Nice hotel, and good staffs"

4
chiuslove, Kaohsiung, Taiwan 02/10/2018

Room is just OK. You can still hear the noise from the road or outside. The shower equipment is not very good, and it should be improved. the hotel's staffs are very nice. the Breakfast is also very good. Lots of fruits.

Andrew L, Front Office Manager at Best Western Chinatown Hotel, responded to this review
Dear Chiuslove, Thank you for sharing your experience and kind comments to the Trip Advisor community! We are delighted to hear that you have enjoyed our staff hospitality and breakfast provided at the restaurant. On the same note, thank you very much for highlighted on areas where we have to improve and we will address immediate action for further improvement. Nevertheless, it has be been our greatest pleasure for your recent stayed with us and we look forward to welcoming you back to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"Good locationnear china town and shopping malls "

5
User 29/09/2018

Staff very nice. breakfast many menu. This room is clear and good smell. Transportations are convenient. At night , around hotel have many restaurants and a lot of people The outside hotel have bad smell and dirty.

Andrew L, Front Office Manager at Best Western Chinatown Hotel, responded to this review
Dear Tipwadee S, Thank you for your fantastic review on Trip Advisor! We are glad to hear that you were satisfied with our service and facilities. Rest assured that your kind compliments will be shared with team. We look forward to welcoming you back in near future. Best regards, Hotel Management Team

"Completely adequate, and good value"

5
ardenvalia, Carlsbad, California 29/09/2018

For a hotel of its category, there is little to criticize for this hotel. It is fairly centrally localized, has excellent service, quiet, good breakfasts. When we first arrived at the hotel, we were offered a welcoming drink. As you enter the lobby, there was always a pitcher of a delicious chilled fruit juice waiting with a set of glasses (very much appreciated after coming back from the hot, humid outside). Hotel personnel were very gracious. Within minutes of settling into our room, somebody came with a tall bottle of chilled water to put into our refrigerator (the room-temperature water bottles in our room were apparently not sufficient). The buffet breakfasts were above average, with both Western breakfast items as well as local Burmese specialty items. Excellent value -- we paid around USD55/night for a double room. Good WiFi. One deficiency: There is only a single elevador for guests. At peak times, such as in the morning when everyone at once wishes to go to the forth floor for breakfasts, there is a long waiting time for the elevador to arrive at your floor (guests were resorting to taking the stairs).

Andrew L, Front Office Manager at Best Western Chinatown Hotel, responded to this review
Dear Ardenvalia, Thank you very much for taking the time to share constructive feedback on Trip Advisor community! We are delighted to hear that you have recognized our Hotel personnel were very gracious.On another note, thank you very much for highlighted on the areas where we should improve and we do apologize for not meeting your expectations on this occasion. We have taken your feedback positively and we will address it accordingly with the Team to ensure that our service delivery is improved to serve our guest better in the future. We look forward to seeing you once again at Best Western Chinatown Hotel. Best regards, Hotel Management Team

"The Best in Yangon"

5
vangeepal, Yangon (Rangoon), Myanmar 25/09/2018

Four of us from the Philippines who are travel agents explored this golden land of Myanmar for the first time to promote other destination and choosing Yangon was an excellent choice. Best Western has a very good location, value for money especially the buffet breakfast are extraordinary because they serve menu different food everyday. The FB Manager warmly welcomed us with our own dialect. All the people are very accommodating. I highly recommended it's service, cleanliness of the room and it's scented environment from the lobby to our room.

Andrew L, Front Office Manager at Best Western Chinatown Hotel, responded to this review
Dear Vangeepal, Thank you very much for your positive feedback on Trip Advisor! It is our greatest pleasure to read such enjoyment and we are sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve our quality of services especially F&B manager who warmly welcome and make your stay special with us. Rest assured that your kind compliments will be shared with our entire team . It would be our pleasure to have you once again at Best Western Chinatown Hotel. Best regards, Hotel Management Team

"Suitable for Business"

4
User 24/09/2018

Room was clean, spacious & the bed is comfy. Suitable for business trip. Internet is stable. Grab & Go convenience store is just next door. The staff are all very helpful & prompt. Breakfast was good. The only downside was there was no hot water for shower early in the morning

Andrew L, Front Office Manager at Best Western Chinatown Hotel, responded to this review
Dear Nomad Gaffer, Thank you for choosing to stay with us and we greatly appreciate your time in sharing feedback on Trip Advisor! We are truly delighted to learn that you had enjoyed during your stay with us. On the other hand,we regret for falling short of your expectations on area where we need to improve and I have shared your feedback with our team who would continually seek ways to further enhance the stay experience of valued guests like yourself.We look forward to welcoming you back to Best Western Chinatown Hotel in near future. Best regards, Hotel Management Team

"Very good Hotel in the Middle of Downtown"

4
User 23/09/2018

This hotel is very good. It especially deserves high marks for the customer service. No matter where we were in the hotel, from the front desk to the spa, we were attended to with professional courtesy. And the breakfast buffet, damn it's good! It boasts a variety of cuisine from local Myanmar food, to American favorites like plain Cocoa Puffs and waffles. The variety was excellent, and my girlfriend and I agreed that this was the best feature of the hotel. I did have to mark it down for the room though. We had some trouble with the toilet, let's just say...it wasn't doing its job properly and I routinely had remove the lid myself to get it flush and refill properly. And we were in one of the suites, so I can imagine what some of the smaller rooms were like. We of course called the front desk for them to fix the toilet, but they didn't fix it until hours later, when they arrived to clean the room anyway. I dealt with a lot of shi**y toilets (excuse the pun) when I was a kid, so I decided to fix it myself every time it wasn't working after that. Additionally, some of the panels of the wall near the window randomly fell off, at one point. I don't know how the hell it happened but it just did. Finally, there was constant car horns honking at all hours of the day (yes even at 4AM in the morning). This didn't bother us too much, because we knew that it was downtown and we would have to deal with noise, but if you like quiet, then you should probably stay somewhere else. In my opinion these were minor complaints for an overall comfortable and highly affordable hotel in the middle of Myanmar's largest city. I recommend it for anyone visiting.

"Top Hotel in its category in Myanmar downtown"

4
The_Fat_Frankfurter, Frankfurt, Germany 02/09/2018

Efficient check-in procedure - very good price-value-ratio - many stairs before you reach the elevator - watch: only 1 elevator! = very long waiting for it - good sized and spaceous rooms - top attentive and very friendly staff - nice restaurant with many specials - very good food quality - many Chinese and Thai guests with typically "bossy" habits - central location in "old town" - if you like to be more in the modern area closer to "Schwedagon Pagoda" you should change location - excellent laundry service - excellent room service - very much recommendable!

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear The_Fat_Frankfurter, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to learn that your entire stay was a pleasant one; enjoyed the hotel's facilities and its superior services. It is our goal to meet and exceed our guests' expectation. Thank you very much for your recommendations. The_Fat_Frankfurter, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Value"

3
imbidders, jakarta 02/09/2018

Located on the busy street of chinatown. Read some reviews that very noisy at night, but our experience is quite good. Street food all around, wet market basically surround the hotel, Junction Centre and Junction Mall is within walking distance. Room is spacious, good pressure shower, bath tub and kings size comfy bed.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear imbidders, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that you enjoyed the hotel's location, accommodation and other facilities. Our goal is to provide a comfortable and pleasant stay to all our guests. imbidders, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Nice & Clean"

5
User 27/08/2018

Nice location & clean room with warm hospitality. The view from the room is fantastic with the Shwedagon Pagoda. And, All the staff is kind with smile. Definitely, I'll stay again for next visit to Yangon.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Kazuya H, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read that you stay was a nice one; enjoyed the hotel's location, accommodation and friendly service of our colleagues. It is our goal to meet and exceed our guests' expectations. Kazuya H, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Nice Hotel with good location"

4
User 25/08/2018

I stayed 1 night with my family. I booked Exclusive room with bathtub because I like to relaxing after went out of the day. But the issue was the hot water is not hot enough it just only warm. When you fill the water to the bath tup it is take time to fill and than water will getting cold. That make me annoyed. Otherwise is good with Best western standard. I can see the Shewedagon pagoda from the room. The hotel location it was good near the main road easy to find the Grab or Taxi but that mean it is very noisy all the time from the traffic even the night. The room was included breakfast. I enjoyed very much with their buffet. I love tradition food from the buffet is was very nice and the staff very well trained and helpfully. They always polite and smile.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Bird B, Thank you very much for your family's recent stay with us and taking the time to share your experiences. We are delighted to read that you enjoyed the hotel's accommodation with nice view, its location, delicious buffet breakfast, other facilities and services. We are truly sorry for the inconveniences of hot water and noise issues. We will strive for further improvements. Bird B, once again, thank you very much for your visit and we look forward to welcoming you again. Warmest Regards, The Management

"Hotel best Chinatown hotel"

5
User 21/08/2018

The hotel staff was so nice and their support was so good specially Mr Min Naing (bell man). He can talk english and malay very well.The housekeeping team was so helpfull whenever needed.The food was good. The hotel was so convenient to every location.

"??Happy day in Yanhon"

5
dawtinmay2015, Yangon (Rangoon), Myanmar 17/08/2018

I stayed 1 night with my friend. We like location in China Town because of can walked from hotel to BBQ street easy at night. Room is good and Breakfast good too. Staff very nice. I will be back again if come to Yangon.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear dawtinmay2015, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read that you enjoyed the hotel's location, its accommodation, breakfast and especially the service of our staffs. Our goal is to provide a comfortable and pleasant stay to all our guests. dawtinmay2015, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management

"Excellent service"

5
QDA, Barcelona, Spain 15/08/2018

Quality was what you expect from a Best Western hotel. The open buffet breakfast was a really enjoyable experience. What I would like to highlight is the service provided by staff and managers, always ready to help with anything you need, including wrong booking (ups), extra night, flight ticket, taxis, change of room in front of a little problem we had one of the nights, etc. Always with pacience and a smile. Thank you. If you can, book one of the more expensive rooms with views to Shwedagon Pagoda.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear QDA, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to learn that your stay was an excellent one; enjoyed the hotel's facilities and its superior services. It is our goal to meet and exceed our guests' expectations. It is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Good location in Chinatown"

4
LUVBALIBEACH, Singapore 26/07/2018

Small hotel in the midst of Chinatown. The hotel overlooks a local hospital. Not a modern area. Very local as there are streets of local vendors selling all stuff. This is a taller building in this area. Service is good as they will run out with an umbrella when you are getting off the taxi when it rains. Very attentive staff. The room is clean and decent. I will rate it 3 star based on my standards. It has a good city view and from the room on 12 floor we could see the swedagon pagoda. It looks dashing at night. The best part is the room service. As it was raining most evenings, we ate via room service. Food very reasonably priced $4 to$7 so very good deal. Even the minibar has very good rate. The hotel is the only hotel we knew that does not have overly priced minibar. One bottle of 1 litre water is just 50cents. In most hotels $2 to $5 dollar. I truly think mgt got it right. Room is reasonably priced. Comes with buffet breakfast. Good spread of food. Not too much but acceptable. Coffee machine and egg station are great! I had porridge with condiments daily as i was not feeling well prior to the trip. Service staff are excellent, both front desk and food and beverage. Only suggestion is during room service, the crockeries used need to be smaller plates as the soup gets cold fast if placed in a big plate. Also hard to put on tray for transport. Also no space on the coffee table. So we suggest smaller crockeries so the portion looks more. Every night we ordered 3 dishes plus rice but unable to put on table. Room service trolley needs fixing. The wheels came off. Felt sorry for the service staff. Room is clean with basic amenities. Nothing to complain. It is an old hotel but it is a good hotel. Do not expect grand entrance. Just small lobby but very competent staff. Nextbp to the hotel, there are 2 convenient stores. You can get some snacks if you want. The hotel is besides 17 street . If you go to 19th street, there are many local restaurants selling bbq seafood. As it us wet most days, walking these streets may seem depressing. Do wear protective shoes or boots if you visit during monsoon season. The good thing about visiting during low peak period is there are no traffic jams, no queue, etc so it is peaceful. If you like noisy, crowded or long q then visit during peak season. Other than daily rain, we have nothing to complain about visting during this time. As the hotel is located on a main riad, you can hear the traffic. So you are light sleeper, yiu will need ear plugs, they do offer these. We are not affected at all.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear LUVBALIBEACH, Thank you very much for your recent stay here and sharing your feedbacks on the trip advisor. We greatly appreciate your extensive comments on all areas of our services and facilities. We are happy to learn that your overall stay was a good one. It is our goal to meet and exceed our guests' expectations. We will look into areas of improvements and take actions. LUVBALIBEACH, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management

"Very velue for money"

5
User 25/07/2018

I've just stay for 3 nights in this hotel.I was very pleased to stay as business traveller . The staffs are very friendly and helpful. The breakfast was fantastic, wide arranged.This's my second time.The room was very comfortable and clean.I had to go to my company in early morning becox of yangon traffic.Anyway, I love this hotel.I hope next time at this hotel.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Magnessen, Thank you very much for your recent stay here and sharing your feedbacks on the trip advisor. We are pleased to learn that you enjoyed the hotel's facilities and its superior services. It is our goal to provide a comfortable and pleasant stay to all our guests. Magnessen, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management

"Excellent stay at an affordable price"

5
bdebnath, New Delhi, India 24/07/2018

Nice, clean room, helpful staff. Room cleaned everyday. Breakfast very good. The location was excellent for me - walking distance to my work, although the area is a bit crowded. Many eating places nearby. Check in time is 2:00 pm, but I arrived at the hotel at 11:00 am. As a room was readily available, they checked me in at 11:00 am without an extra charge. That was nice. The desk lamp was very useful for my work. The room is well lighted. And, plenty of universal power sockets in the room, something hotels in western countries cannot even think of. Especially, in the UK and the USA, hotels have sockets of those countries only. Mine was single room. Instead of two single beds, it would be good if they remove one bed and, instead, put up a single sofa and a small coffee table. Overall, I had a good experience in this hotel, and a good stay.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear bdebnath, Thank you very much for your recent stay here and sharing your experiences. We are delighted to read that our colleagues made your stay a pleasant one; enjoyed the hotel's facilities and its services. It is our goal to provide to meet and exceed our guests' expectations. bdebnath, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Horrible Check-In Experience"

3
Jesse L, Los Angeles, California 12/07/2018

I arrived at Yangon very late in the night because of my flight. The employee at check in assigned me a room. I double checked with him to make sure that I was given a non smoking room, but when I got to the room, it very clearly smelled of cigarettes. I requested another room, but this room didn't have AC that worked. So, I had to wait for 20-30 minutes at 2am while the AC was being fixed in the room because apparently every single other room was taken. I would suggest staying elsewhere.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Jesse L, Thank you very much for choosing our hotel for your recent visit to Yangon and taking the time to share your experiences. We are disappointed to know that your stay was unpleasant one. Please accept our sincere apology. We have taken corrections to improve our services. Thank you very much for your understanding. Jesse L, though your stay this time was below your expectation kindly give us another opportunity to provide you a much more comfortable and pleasant experience. Warmest Regards, The Management

"Nice breakfast and location"

4
User 11/07/2018

I stayed this hotel 5 days n recommended by Singapore foot massage shop,indeed the superior room is clean,value for money but slightly small. I like the breakfast at 4 floor n try all the coffee with all the polite n good service staffs. Location is in central Yangon, I take a walk to Yaw Min Gyi (Boyar Nyunt Street) 10-15min or grab ($1700 kyats) for my meal,beers n wine,there's lot of Pubs,restaurants n massage,my flavours mala xiangguo,jap cuisine n body/foot massage (Singapore style) with free face mask n ginger foot bath,worth a try. Feel relax in a warm small town,so all good for money,hv a blessed stay in Yangon.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Tony, Thank you very much for choosing our hotel for your recent visit to Yangon and taking the time to share your experiences. It is great to read that you had a pleasant stay with us; enjoyed the hotel's breakfast, other facilities and the service of our staff. It is our aim to meet and exceed our guests' expectation. Tony L, once again thank you very much for your visit and we hope to see you again for another enjoyable stay. Warmest Regards, The Management

"Nice view, clean and friendly "

5
User 01/07/2018

We stay here for 4nights. View from hotel was nice and Room hotel very comfortable, near by chinatown and night market. Staff was very friendly.. all over this hotel was great, unless fried rice in breakfast buffet so lousy.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Utet S, Thank you very much for your recent stay with us and sharing your feedback on the trip advisor. We are pleased to read that you enjoyed comfortable accommodation, nice view and especially friendly service of our colleagues. We are truly sorry for the quality of fried rice you had. We have taken correction actions for improvement. Utet S, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Hotel room and breakfast "

5
User 29/06/2018

I have been in Yangon for business trip since 2017,i had try many hotels n this is the best hotel i had stayed,clean n polite staffs.I love the breakfast n very friendly staffs especially Kyaw Swar Oo,excellent service !

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Poh L, Thank you very much for your recent stay with us and sharing your feedback on the trip advisor. We are pleased to learn that your stay was a pleasant one; you enjoyed the hotel's friendly service and its facilities. It is our goal to provide a comfortable and pleasant stay to all our guests. Our colleague, Kyaw Swar Oo is very happy to hear your compliment. Poh L, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Feedback for 5 days staying"

5
mohamadslamet, Jakarta, Indonesia 29/06/2018

Generally this hotel has 8.5 at 1-10 scale and high recommendation. Hotel staff has been serviced to guest very friendly and profesionally. The location at the center of down town is very ideal for businessman or tourist. Restaurant and food also good. Keep this situation and services.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Mohamadslamet, Thank you very much for your recent 5 days stay with us and sharing your feedback on the trip advisor. We are pleased to read that our staffs delivered friendly and personalized service to you. Certainly, we will keep quality service and standards to provide a comfortable and pleasant stay to all our guests. Thank you so much for your high recommendation. Mohamadslamet, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Fantastic"

5
Jameskuet, Singapore, Singapore 22/06/2018

My wife and I enjoyed our stays in this hotel. this is the first time we come to Yangon.the friendly staff here made our stays very happy and feel warms welcome. special thanks to Duty manager Htun and F&B manager Kyaw, they are very professional and really treat us like friend. the service is fantastic. thank you so much.we appreciate it.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Jameskuet, Thank you very much for choosing our hotel for your recent stay and taking the time to share your feedback. It is our great pleasure to have you as our valued guest and we learnt that you had a fantastic stay made by our professional colleagues. Our goal is to meet and exceed our guests' expectations. Jameskuet, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management

"Excellent Service "

5
User 20/06/2018

Very good service. Yummy food. Value for money. The staff are exceptionally attentive and helpful. Rooms are also very good, clean and spacious. There are a lot of things to see in the area - truly Myanmar.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear Ne W, Thank you very much for your recent stay here and sharing your feedback on the trip advisor. We are happy to read that you enjoyed the hotel's accommodation, food and especially excellent service of our staffs. It is our goal to provide a comfortable and pleasant stay to all our guests. Ne W, once again thank you very much for your visit and we invite you to stay with us again. Warmest Regards, The Management

"Great location "

5
GotoCourtYard, Bangkok 18/06/2018

Very nice and cozy hotel, worth for money! Near main area. Quiet still. Recommended. Breakfast maybe not as good as you expect. Safety box broken, but soon to have it fixed. Above all clean. Friendly staff.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear GotoCourtYard, Thank you very much for your recent stay here and taking the time to share your experiences. We are pleased to read that overall your stay was a pleasant one; enjoyed the hotel's accommodation and friendly service of our staffs. It is our goal to meet and exceed our guests' expectations. We will maintain and improve further. GotoCourtYard, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"It is still good on my 2nd repeat visit in 2018, now has one more lift..."

4
PKWSingapore, Singapore 17/06/2018

I have stayed in this hotel 3 times, since 2017 and on different floor each time, the quality of the service has been consistent. But the hotel needs to watch out for its housekeeping maintenance inspection as this time round the shower in the bathroom lacks and should have been noticed by the daily room service crew. Notwithstanding this, as soon as I registered the issue with the front desk in the evening, the repair was done in the following day before I returned to the hotel in the early afternoon. Apart from this, I must say this hotel is probably still most value for money, given its rather central location at 17th Street, between Chinatown (up from 9th street) and the Downtown areas (up to 32st street) where lots of good food venues such as the Rangoon Tea House and Golden Duck Restaurant are located.

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear PKWSingapore, Thank you very much for your continuous support to our Best Western Chinatown hotel and taking the time to share your experiences. We are delighted to learn that you had a pleasant and comfortable stay this time too; enjoyed the hotel's facilities and quality service of our staffs. It is our goal to meet and exceed our guests' expectations. We are truly sorry for the issue of shower in the bathroom. Certainly, we have already added one more lift for our guests' convenience. We highly appreciate your recommendation. PKWSingapore, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"All in all a good choice with some disadvantages!"

4
SweetHomePhuket, Phuket 14/06/2018

It was my returned trip to Myanmar (from last first trip in March 2016) and and made 2 nights stay here on a business trip. The price is quite reasonable compare to other 4 star hotel in downtown. + Hotel's location is perfect in China Town. + Breakfast is simple, yet practical amongst other hotels in the area. + Nice staff with good suggestion. They can bargain for you the taxi fare and suggested good places for dinner. -wifi is not that great (but far better than average in yangon) -Rooms not with double grazed window (noisy in the morning from car engine or horn). If you are a light sleeper, you could find yourself in a much trouble. All in all a good choice with some disadvantages!

The M, The Management at Best Western Chinatown Hotel, responded to this review
Dear SweetHomePhuket, Thank you very much for your recent return trip to Myanmar staying with us and taking the time to share your experiences. We are delighted to read your overall stay was a pleasant one; enjoyed the hotel's facilities and its services except the speed of wi-fi and noise issue. We will strive for improvements to provide our guests a comfortable and good memorable stay. SweetHomePhuket, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management

"Best value for money and excellent service"

5
bsmart09, Nelson Bay, Australia 04/06/2018

The room we had was excellent value for money. Spent 3 nights here. The Service we had was excellent, starting with the Front desk ladies and especially the Duty Manager Mr Huin Mgint Kyaw ( Hope we are getting the spelling correct?) and the Service Room attendant Mr Soe Nyein. They also helped us with sightseeing ideas and restaurants. so we could enjoy our trip

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear bsmart09, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read that your stay was an excellent one; enjoyed the hotel's accommodation & other facilities, and especially the superior service of our staffs. It is our goal to meet and exceed our guests' expectation. bsmart09, once again thank you very much for your visit and we invite you to stay here again. Warmest Regards, The Management Team

"Great hotel "

5
theroadtoparadise, Scottish Highlands, United Kingdom 31/05/2018

lovely hotel in the heart of China town We upgraded to a junior suit and it was well worth it also we had a view of the pagoda. hotel is great value for money,clean and the breakfast buffet is good. We also used the restaurant a few nights and the food was very good. staff were very nice and very helpful would use this hotel again .

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear theroadtoparadise, Thank you very much for your recent stay at Best Western Chinatown hotel and taking the time to share your experiences. We are pleased to read that you had a great stay; enjoyed the hotel's accommodation, breakfast & other meals and especially the service of our staffs. It is our goal to meet and exceed our guests' expectation. theroadtoparadise, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Short but enjoyable stay"

4
kathryndob, Edinburgh, United Kingdom 31/05/2018

We only stayed here for one night, following our return from Ngapali. We took a taxi from the airport, but as the hotel is situated on a busy main road, the taxi had to drop us off in the middle of the traffic. Luckily the doormen saw us with our luggage and came to our aid. Our room was fine - everything you need. Not huge, but as we were only staying one night that wasn't a problem. Reception staff were extremely helpful. We had a few drinks at the Eastern Orchid Cafe - again staff were very nice and helpful and prices were reasonable, particularly during Happy Hour! We left for our flight before breakfast, but were given take away boxes. All in all, a short but enjoyable stay.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Kathryndob, Thank you very much for your recent stay at Best Western Chinatown hotel and taking the time to share your experiences. We are pleased to know that your stay was an enjoyable one; our colleagues were helpful through your stay. It is our goal to meet and exceed our guests' expectation. Kathryndob, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Nice place, good location, extremely friendly and helpful stuff."

5
yqyq21, Singapore, Singapore 31/05/2018

Overall is a hotel that highly recommended. Clean and tidy, good quality of the bed, good location, extremely friendly and helpful stuff and the breakfast is good too. I love the hair dryer which is Panasonic one, so not like other hotels provided lousy hair dryer.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear yqyq21, Thank you very much for your recent stay at Best Western Chinatown hotel and taking the time to share your experiences. We are delighted to know that your stay was a pleasant and comfortable one; enjoyed friendly service of our staffs and the hotel's facilities. It is our goal to meet and exceed our guests' expectation. yqyq21, once again thank you so much for your recommendation and we invite you to stay here again. Warmest Regards, The Management Team

"Good hotel"

4
vinayraichur, Mumbai, India 30/05/2018

Hotel entrance should be kept clear for guests to enter and exit , vehicles should not be allowed to park in front of hotel Welcome drink was good Breakfast was good and had variety Rooms are big , value for money

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear vinayraichur, Thank you very much for your recent visit to us and sharing your feedback. We are pleased to learn that you had a good stay; enjoyed the hotel's facilities and its services. We appreciate your comments on areas of improvements and corrective actions will be taken. vinayraichur, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Wonderful Stay"

5
rick4630, Singapore, Singapore 24/05/2018

We had a very enjoyable stay at Best Western Chinatown. Below are the few points me and my friend Henry wish to highlight: 01) From Check-In to Check-Out, we had a very pleasant and courteous treatment from your employees from Front Office staffs to Bell Hop to Security Guards. 02) Special mention goes to Ms Phyu Phyu, Mr. Htun Myint Kyaw and Mr. Thant Zin Tun for their Professionalism, Courtesy and Patience when we approached them for assistance. 03) We even had a "Free Upgrade" to King-Size beds on our 2nd night onwards when we said the rooms are a little too small. 04) The breakfast spread was sufficient but could have more choice. Some minors discrepancies to highlight: 01) Bathroom not enough "Hooks" to hang our towels, clothes, etc. 02) Only one lift to serve all customers. Overall Comment: Wonderful & Enjoyable stay at your hotel with so many "PLUS" points and your good services will put many hotels to SHAME !!! Thank you very much and will definitely stay at Best Western Chinatown again if we visit Yangon. God bless, Ricky Gabriel Lee HP:9628-9089

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Mr. Ricky Gabriel Lee, Thank you so much for choosing our hotel Best Western Chinatown for your recent trip to Yangon, Myanmar and taking the time to share your experiences. Your constructive thorough feedbacks highly motivate our entire team. We all are so pleased to read through. Definitely, we will maintain our qualities & standards of services & facilities. We will provide more hangers for your next stays. And, we now have one more elevator in operation to ease traffic and waiting time in the lobby elevator. Mr. Lee, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Clean, quiet, and great food"

4
Travelbreen, Melbourne, Australia 16/05/2018

This hotel is downtown and so close to many useful places (although far removed from many professional organisations). Yet it is very quiet and clean which is refreshing. The staff are helpful and friendly and the food (buffet breakfast and dinner) were exceptional!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Travelbreen, Thank you very much for choosing our hotel for your recent stay and sharing your experiences. We are pleased to learn that you had a good stay; enjoyed the hotel's accommodation, delicious meals, its facilities and especially friendly and helpful our colleagues' service. It is our goal to meet and exceed our guest's expectation. Travelbreen, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management t Team

"Business Trip"

4
mfj66, Northampton, United Kingdom 02/05/2018

We did not check in until 10:00pm , the reception staff were so friendly . I for got to ask which floor I was on , so I took the stairs , bet to take the lift nearly killed me . I had a Junior suite which was clean and nice for my Trip. The room had a bath plenty of hot water. Had views across the city with was good. The room was a good size .There was no noise from outside , so I had a good nights sleep.The hotel is in a good location in the city. I do smoke but the only place I could find to smoke was outside of the front of hotel on the street . But good to see how busy the market was in morning . Breakfast was ok but no hot chocolate with breakfast . I do not drink tea or coffee. I found where ever you went in the hotel the staff were friendly . Marks out of 10 -7 . Yes I would book for business trip , but not for a holiday hotel . Photos are view from my room

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear mfj66, Thank you very much for staying here on your recent business trip to Myanmar and taking the time to share your experiences. We are pleased to read that you enjoyed the hotel's good location, accommodation & breakfast, other facilities and especially friendly service of our staff. We have additional lift will be available in a few months to be more convenient for our guests. It is our goal to meet and exceed our guests' expectations. mfj66, once again thank you so much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good hotel for a few days - but don't expect too much."

4
ProteusUK, Plymouth, United Kingdom 01/05/2018

A conveniently positioned small hotel located in the Chinatown district. Overall a good place for a few days stay. The basics were fine in that the room was clean and the air conditioning worked well, the bathroom and shower were modern and clean and the breakfast was very good. So all in all good value for money. If you want more from a hotel it might be a bit lacking. My room was quiet, but the downside was that it had no window (only a fire escape with absolutely no view). I am told other rooms had good views but were noisy. The most annoying aspect was the elevator which was very slow at peak times (so slow that I used the stairs on most occasions). The WiFi worked well. It also had a television but I didn't turn it on. So overall a good base in the centre of Yangon within walking distance of many attractions, but dont expect top end facilities.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear ProteusUK, Thank you very much for staying here on your recent visit to Myanmar and taking the time to share your experiences. We are pleased to read that you enjoyed the hotel's facilities and its services; greatly appreciate your constructive feedback for us to improve. It is our goal to meet and exceed our guests' expectations. We are going to provide additional lift in a few months for our guests' convenience. ProteusUK, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Convenient location, nice little hotel, very helpful staffs and not expensive!"

4
WanpenT, Colombo, Sri Lanka 27/04/2018

My friend recommended this hotel as it was located in the central areas of Yangon (the Chinatown market was a bit busy and not very clean but ok to walk through) close by all the tourist attractions that we wanted to visit (only a few minutes walk to the Junction city departmentstore and Bogyoke Aung San market (Scott market), not very far from Shwedagon pagoda etc Our Superior room was in a good size, large bathroom and clean.The breakfast room was nice, good selection on buffet breakfast and reasonable quality. One morning of our stay, we told staffs that we had to leave early so they prepared take away breakfast for us to eat in the car. All staffs here were very helpful and will assist you when you need taxi or directions or travel tips, please do ask them. We had very nice stay and would recommend our friends too.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Wanpen T, Thank you very much for choosing us for your recent visit to Yangon and sharing your experience. We are delighted to learn that you enjoyed the hotel's convenient location in the downtown, its accommodation, delicious and varieties of buffet breakfast, other facilities and especially superior service of our colleagues. It is our goal to provide a comfortable and pleasant stay to all our guests. We will maintain and improve further. Wanpen T, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great little hotel"

4
Jimmy S, Singapore, Singapore 26/04/2018

on my recent trip to Myanmar, I stayed Best Western Chinatown. A small hotel located in Chinatown as the name suggest. The lobby was small, the front office service was friendly and my registration was handled quickly. The first challenge my friends and I experienced was the elevator, there is only one in the whole hotel and one has to be patient to wait your turn. We were booked into the deluxe room of the hotel and I was very surprise, the room was large and comfortable with separate shower and bathtub. the room was well appointed. One little challenge was street noise, one can hear vehicle noise from time to time. WIFI in the room worked well and TV had enough English programs to watch. Breakfast in the hotel was good for a small hotel and had a good spread.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Jimmy S, Thank you very much for your recent stay here and sharing your experiences. We are pleased to lean that your stay was a great one; enjoyed comfortable accommodation, delicious buffet breakfast and the service of our colleagues. We are truly sorry for the waiting time of the elevator and street noise. We have planned to provide one more elevator for our guest convenience, in a few months. Ear plugs are available for the noise and we will look into to tackle this issue. Thank you very much for your patience. Jimmy S, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great hotel for a few days in the center of Yangon"

5
mvk0016, London, UK 25/04/2018

We chose the Best Western Chinatown Hotel for our first 3 nights in Yangon as we wanted somewhere central but modern and reliable to stay upon our late arrival/first days with jetlag after our long trip. As soon as we arrived my partner realised he had left his Debit card inside the airport ATM, and the staff went out of their way trying to call the Bank and airport to see if anyone had found the card and returned it. The service was great for the rest of our stay, with the gentlemen working at the door asking if we needed taxis to be called, and going out to locate our Grab taxis so we wouldn't have to wait outside in the heat. The girls at reception were also great, and booked us a reliable, English-speaking driver for a day trip to Bago. The location is quite good, a short taxi ride to most of the Downtown sites, we did the Free Yangon Walk on our first day to get an idea of the lay of the land and that was great, but most areas apart from Chinatown and Bogyoke Aung San Market will require a taxi ride as they will be more than 30 min walk from the hotel. We didn't find any restaurants that we liked nearby, but we ate a lot in the Downtown area, and as the Grab taxis cost about 1-4 USD at most, we found it a great way to move around (you can get a taxi from the street of course, but the benefits of Grab are that the drivers speak at least some basic English, cars usually have air-con, and you know that you're not being conned either with the price or going all around the city just to charge you more). The room looked very luxurious (even bathrobes were provided in the wardrobe) and it was on one of the top floors and double-glazed so we slept very soundly. The bed and pillows were the best we had in Myanmar probably, and we didn't find any mosquitoes in the room (although there were a few in Reception and in the lift). There was a great selection at breakfast, with eggs (omelette, scrambled or fried) made to order, as well as pancakes, Burmese noodles and many other options, cakes, croissants, bread, OK coffee, juices, yogurts etc. that kept us full till later in the day. The breakfast/restaurant area also had a nice view over the street and busy raised crossing surrounded with old quaint blocks of flats. Overall a great option for a central stay in Yangon, we generally avoid chain hotels in our travels, but we're glad we chose the Best Western Chinatown this time, as it was just the type of hotel to help us acclimatise in the heat and bustle of Yangon during our first days. Air-con: Yes, and placed in such a way it doesn't hit the bed (quite a rarity in hotel rooms!) Fridge: Yes Safe deposit box: Yes Hairdryer: Yes Free Wi-Fi: Yes Toiletries: Shampoo, shower gel, body wash, handsoap, cutips, sewing kit, comb, etc. Towels: Hand, head, body and 2 foot/floor towels Breakfast included: Yes, very good selection with omelette/pancake station Walkable distance from city center: Yes, 15 min to Bogyoke Aung San Market, a few min to Chinatown's 19th st street food stalls Bedside tables & reading lights: On both sides, as well as electricity sockets Luggage racks: One, and a desk where you can put another suitcase Freebies: 2 x 500ml bottles of purified water per day

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear mvk0016, Thank you very much for your recent stay here at the Best Western Chinatown Hotel, Yangon, Myanmar. We greatly appreciate you took the time to share your experiences. Your comprehensive constructive feedback highly motivate our entire team; we are delighted to learn that your stay was a great one; enjoyed the hotel's location, its facilities and especially friendly and helpful service of our staffs. It is our goal to meet and exceed our guests' expectation. We will maintain and strive for improvements. Thank you so much for your recommendations. mvk0016, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back to provide you another comfortable and pleasant stay. Warmest Regards, The Management Team

"Excellent hotel"

5
maungmaung2018, San Francisco, California 25/04/2018

I stayed for about 2 weeks. Very good customer service. rooms are clean. included breakfast buffet which was a plus. i stayed in a room with 2 twin beds. the beds were comfy and clean. the ac blows cold air which i used all day since the summer in yangon was hot. will come back again.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear maungmaung2018, Thank you very much for your recent long stay with to us and taking the time to post your experiences on the trip advisor. We are pleased to read that you stay was a great one; enjoyed the hotel's accommodation, buffet breakfast and superior service of our colleagues. Our goal is to provide a comfortable and pleasant stay to all our guests. Maungmaung2018, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good hotel"

4
User 22/04/2018

Google hotel to stay Staff are friendly and helpful Room facilities are good and comfortable Hotel are not too noisy and safe Complimentary breakfast are nice Maybe not too near to shopping centres and other place of interest

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Jonathan P, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a good stay; enjoyed the hotel's facilities and friendly & helpful service of our staffs. It is our goal to provide a comfortable and pleasant stay to all our guests. It is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Better than it looks"

3
Canberrareviews, Sunshine Coast, Australia 17/04/2018

The location is supposed to be central to Yangon, but the surroundings are far from salubrious. The locale is quite seedy and downcast in what is otherwise the most Westernized city in Myanmar as it emerges into the modern century. Once inside, the negative vibes about the downmarket "Chinatown" precinct vanish. Service is professional and friendly, if not warm, the lift (singular) works, the room is clean and comfortable, not crowded but not capacious. The restaurant is well above average for Myanmar hotels. The location is walking distance from major attractions (although the Aung San market was closed for a holiday during my visit).

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Canberrareviews, Thank you so much for your recent visit to us and taking the time to share your experiences. Your feedback is important for us to improve our services and facilities. We will strive for improvements. Canberrareviews, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards The Management Team

"FIVE STAR SERVICE"

5
Nadeson, Shah Alam, Selangor, Malaysia 16/04/2018

Stayed there from 10-15 April 2018. I must say their service is top class. Booked Junior Suite for 3 days and 2 days in Executive Room . The hotel upgraded my last 2 days to Junior Suite with no extra charges. The Manager was very accommodating. All the hotel staff was attentive and friendly. Breakfast was good. I strongly recommend this hotel.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Nadeson, Thank you very much for your recent visit to us and sharing your experience on the trip advisor. We are pleased to learn that your stay was a pleasant one; enjoyed the hotel's facilities and the service of our staffs including the manager. We appreciate you gave our service as 5 stars rating. We will maintain and strive for improvement. Nadeson, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Hotel staff with sticky fingers"

1
RonZ702, New York City, New York 14/04/2018

Too bad 1 star is the lowest rating that you can give any rating. I would give a negative rating if I can. WARNING TO ALL TRAVELERS - I'm giving this hotel such a low rating due to theft of our properties. My wife and I were really excited to take our first trip together to visit her birth country of Myanmar with her parents, sister in-law and her fiancé and my parents. I decided to go with the Best Western Chinatown Hotel in Yangon because of its convenient location and a modest price for a reputable US company that I can trust (well so I thought). Our stay here at the Best Western Chinatown started off well. The double rooms were small but cozy. And since we're only in the rooms to sleep, it was big enough for us. In our first morning there, we decided to give the hotel's complimentary breakfast a try. The breakfast was fantastic. The hotel offers quite a delicious assortment of both Burmese and Western cuisine. In fact, I was happily telling my mom how good of a deal it was to get such a well-priced and centrally located hotel that offers delectable complimentary breakfast. After breakfast, we decided to join in on the fun of the Water Festival (aka Burmese New Year) that was happening all over Yangon but it was especially lively outside of our hotel. Everyone in my party had a great time. After cleaning ourselves off a bit in the room, we then proceeded on with our city tour of Yangon. I had brought an action cam with a Feiyu 3 axis gimbal stabilizer. I decided to not bring it with us for the city tour because I didn't want the equipment to get wet as we made our way around the festivities in the city. After a whole day of touring, we decided to go back to the hotel to clean up and rest before going to see the sunset at the Shwedagon Pagoda and dinner somewhere nearby there. I decided to bring my action cam with us since the water pouring festivities were dying down. This is where things went south. My wife and I searched all over our tiny no more than 200 sq ft room and could not find out action cam and gimbal that I had left on the bed before we went out earlier. We searched thoroughly through all of our luggage, closet, drawers and room safe and our action cam and gimbal were nowhere to be found. My parents even helped us look through and through and it was confirmed that someone had taken our action cam and gimbal that were left out on our bed because we didn't think that anyone in the hotel would take it. We then went downstairs to complain to the front desk staff and demanded to see the CCTV footage for the duration of the time when we were out of the room. The CCTV recording from the camera that they showed us was really dark and very difficult to see anyone coming in or out of room 912 (the room that we stayed in). After fast forwarding through hours of footage for about 40 minutes, we determined that it was a waste of time and we would not be able to see anything from the one and only camera that had a direct view of our room door. At about 6:45 that evening, we had about all but given up on finding the thief using a CCTV recording that showed nothing but darkness. So then we asked to speak to the hotel manager. We were quite frustrated at that time already as our evening plans were already ruined. We demanded that he open up a full investigation and remedy this issue. Since it was too late to see the Shwedagon Pagoda and have dinner too, we decided to find a delicious restaurant to eat. Hopefully making our bellies happy would make our moods better. After dinner, we returned to the hotel to pack up for our morning flight next day to Bagan. As we entered to hotel, the staff informed us that they have the CCTV video for those hours when we were out of the room. We then proceeded with viewing the video. My sister in-law and her fiancé decided to go to our room to check once more to see if it might've magically reappeared after we complained and asked the hotel manager to open up a full investigation. And well what do you know our action cam and gimbal did in fact magically appeared on our bed (of which we had taken a nap on prior to leaving for dinner) underneath my wife's hat for which she had worn during our city tour for the whole day. At this point, it was a bitter sweet moment. Naturally I was happy that the hotel staff who five fingered our stuff has found a heart and decided to give it back to us. Or maybe they just didn't want a full criminal investigation. But whatever it is, we felt that the hotel manager was obligated to at least debrief us on what had transpired and that he would reassure that this awful experience won't happen to any other unsuspecting travelers who are visiting this beautiful country and its people. However, the hotel manager took zero responsibilities for the actions of his hotel staff and was quite belligerent to my wife and mother in-law. He went as far as having a loud verbal confrontation with my mother in-law in their native tongue right in the hotel lobby. I'm sure CCTV in the lobby can reflect this side of the story and more. This experience has made all eight of us lose our confidence in the Best Western brand of hotels. It clearly tells us that upper management does not do a good job vetting its employees to ensure that all guests of the hotel have a pleasant and safe experience when staying at the Best Western worldwide. At this point, we are so disgusted at the actions of a few ruining our whole perception of the Best Western Corporation as a whole. We do not feel safe staying another night at the hotel. Unfortunately we had already paid for one more night on Apr 24th, 2018 at this same exact location prior to returning to NY. We will have to figure out a way to cancel and get our money back. It is my biggest hope that this awful experience does not happen to any other unsuspecting travelers who trusts the Best Western brand. Best Western as a company must open up a full investigation and insure that it is safe once again to stay at the Best Western brand of hotels. I certainly hope that after reading this anecdote of horror, the Best Western hotel management would make an effort to rectify this situation. No one should ever pay to have this emotional and psychological trauma when they're supposed to be having a great time with their families on vacation.

"Very good and nice hotel in the hart of Chinatown"

5
CikadaKivik, Simrishamn, Sweden 14/04/2018

BW Chinatown hotel is without any doubt the best hotel downtown Rangoon if you consider the price. Its two blocks from 19th street ("Barbecuestreet") and close to the Sula pagoda and the Scottmarked. Its just a couple of years old, very nice room and a very helpful and welcoming staff. The breakfast is fine and so is the restaurant. Stayed her for couple of times and always come back whenever I'm in Rangoon.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear CikadaKivik, Thank you very much for your continuous support to us and taking the time to share your experiences. We are delighted to know that your stay this time also was a pleasant one; enjoyed the hotel's location, its facilities and especially superior service of our staffs. We will maintain and strive for improvements. CikadaKivik, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good if you don't get the small room"

4
traveller1968, Miri, Malaysia 14/04/2018

The hotel was good and better than I expected but this depends which room you get. We stayed twice in two different rooms. The executive room was average sized and reasonably spacious but the deluxe (cheapest) was extremely tiny. There wasn't even enough room to open a suitcase, even a carry on. It didn't have a proper window, just a small one with frosted glass so you couldn't see out, and it felt really claustrophobic. I've honestly never seen such a small hotel room except in Japan. I would never book that room again. We immediately paid for an upgrade, only $15 to change rooms which was well worth the small difference. The room was very clean, comfortable and nicely furnished and the bathroom was good. It did look a tiny bit tired in places and the style is a bit dated but no big deal. The room had all the amenities you'd expect from a higher category hotel other than the WiFi which was terrible. The service was excellent, staff were very helpful and very quick to respond to requests. Location - in the middle of a very busy and bustling area. You step out and are literally in the middle of a market as the whole street is full of stalls and sellers. This makes it very slow if you are trying to get somewhere quickly but fascinating if you enjoy exploring markets and street life. It is also not the cleanest and can be a bit whiffy. In the evening we didn't find any decent looking restaurants nearby, mainly street stalls, and needed to get a taxi to eat somewhere nice. From the hotel we walked to Sule Pagoda and got a grab to Shwedagon. The grab turned out to be an actual taxi but the advantage was there no discussion about price as it was already fixed by the app. From the airport you order a taxi from a counter in arrivals (inside at international terminal and outside at domestic) which has fixed fares. It was 8,000 on our first arrival but 12,000 during the new year festival. Best to use the counter or grab to avoid haggling with drivers who throng outside. We paid 8,000 from the hotel back to the airport which the hotel arranged but the driver tried to claim more with various excuses but we only paid him the 8,000 which he eventually accepted.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear traveller1968, Thank you very much for your recent stay with us and taking the time to share your experiences. We greatly appreciate your extensive comments which help us to upgrade our facilities and services. Our goal is to meet and exceed our guests' expectations. We will strive for improvements. Once again, thank you so much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Decent hotel small room"

4
Odette K, Bristol, United Kingdom 10/04/2018

We only stayed for one night. The room was small but expected. On arrival bell boy was fantastic including reception staff. Brilliant restaurant and great location. The reception was kind enough to keep our luggage whilst we toured round Myanmar. Thank you for your kindness. Odette (UK) ??

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Odette K, Thank you very much for visiting us and sharing your experience on the trip advisor. We love to read that your overall stay was a pleasant one; our colleagues were helpful to you. It is our goal to meet and exceed our guests' expectations. We will maintain and improve further. Odette K, once again thank you so much for your stay and we hope to welcome you again. Warmest Regards, The Management Team

"Nice stay!"

4
Juniewalker, Thailand 09/04/2018

It is a Nice room. We stayed here 2nights and have a great time. Even the room is small but I do not feel that was small. One thing about bathroom is the shower is a bit broken and sometime make a small splash to me. The restaurant is nice' I suggest to have dinner here

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Juniewalker, Thank you very much for your recent stay here and taking the time to share your experiences. We are pleased to know that overall your stay was a good one; enjoyed the hotel's accommodation and restaurant. Our goal is to meet and exceed our guests' expectations. We will maintain and improve further. We noted your comments on the bathroom and correction has been taken. Juniewalker, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Adequate accommodation at downtown Yangon"

4
Banu3009, Singapore, Singapore 08/04/2018

Located on the main road, it is convenient to get to other places, for food, massage, market etc.The free flow of juices all day at the reception area is nice for the hot weather. Service staff are all pleasant although the strong local accent might make it challenging to understand their English. The breakfast buffet spread is quite good. The only downside is that the hotel is served by one small lift for guests, and guests would have to factor in the waiting time, if in a rush to go up or down the hotel. Would certainly choose to stay here the next time.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Banu3009, Thank you very much for your recent stay here and taking the time to share your experiences. We are pleased to know that overall your stay was a pleasant one; enjoyed the hotel's location, its facilities, buffet breakfast and especially superior service of our staffs. Our goal is to meet and exceed our guests' expectations. We will maintain and improve further. Banu3009, once again thank you so much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Friendly Burmese hospitality"

4
OzIntrepidTraveller, Suzhou, China 08/04/2018

Although our room was a little small we enjoyed our stay at this hotel. The staff were so friendly especially with our older son, they even gave him snacks for our trip when we left the hotel. The location in the heart of Chinatown was good and even though it was a little far you could still walk to the Shwedagon Pagoda. Breakfast was also very good.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear OzIntrepidTraveller, Thank you very much for your recent stay here and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's good location, its facilities and the service of our staff. Our goal is to meet and exceed our guests' expectations. We will maintain and improve further. OzIntrepidTraveller, once again thank you so much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great staff and almost perfect location"

4
jangclowd, Bacoor, Philippines 06/04/2018

Rooms are not the biggest that I've seen but they definitely give you that Burmese warmth and I felt comfortable during my stay there. Location was not the best but within walking distance to everything.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear jangclowd, Thank you very much for your recent stay here and taking the time to share your experiences. We are pleased to know that overall your stay was a pleasant one; enjoyed the hotel's services and its facilities. Our goal is to meet and exceed our guests' expectations. We will maintain and improve further. jangclowd, once again thank you so much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Your hotel in downtown yangon!"

4
Ricardo_Ferro1978, Porto, Portugal 05/04/2018

Great location and helpful staff! Very good breakfast. It was my first time to a best western hotel and it was a great experience. The staff always do best they can to help you. The best value for your money,

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Ricardo_Ferro1978, Thank you very much for staying with us and posting your comment on the trip advisor. We are happy to read that you had a pleasant stay; enjoyed the hotel's location, its facilities and especially the service of our staffs. Ricardo_Ferro1978, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great place"

5
Daisy2304, London 03/04/2018

Great location, lovely clean comfy rooms. Very nice breakfast. The staff are very friendly and so accommodating. We were given a super early chk- In after an overnight bus journey ! We stayed here twice as we were super impressed after our first visit.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Daisy2304, Thank you very much for your recent stay here and writing the review on the trip advisor. We are pleased to learn that you had a great stay; enjoyed the hotel's accommodation, other facilities and especially the service of our staffs. It is our goal to provide a comfortable and pleasant stay to all our guests. Daisy2304, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Nice hotel in the downtown area"

5
LJA_NTJS, Nantong, China 02/04/2018

The hotel itself is not very big, but their services are excellent. The staff are all courteous, especially securities and bellboys. The breakfast is also really nice. Definitely worth the value. One thing that I would recommend is to upgrade the bathroom amenities with better shampoo and shower gel. Will return back next time visit Yangon.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear LJA_NTJS, Thank you very much for your recent stay here and writing feedbacks on the trip advisor. We are delighted to read that you had a nice stay; enjoyed the hotel's accommodation, other facilities and especially the service of our staffs. It is our goal to provide a comfortable and pleasant stay to all our guests. We appreciate your recommendation on the bathroom amenities and will look into this matter. LJA_NTJS, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"I didn't know Best Western can be like that."

5
665freddy, Singapore, Singapore 31/03/2018

- great staff - great cleanliness - got upgraded - decent breakfast - best location - amazing value-for-money room service This is my first visit ever to a best western hotel. I'm usually associating this chain with motel-like properties. However, the service, rooms and cleanliness was outstanding, especially in a 3rd world country. Only downside is that it's got no pool. You can go to the Shanghai-la though and use theirs for 15-25 USD per day.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear 665freddy, Thank you very much for your recent stay with us and writing your review on the trip advisor. We are pleased to know that your stay was a pleasant one; enjoyed the hotel's location, its facilities and especially the service of our staffs. Due to the size of the hotel and limited space the swimming pool is not currently available. Probably, we will upgrade in future. 665freddy, once again thank you so much for your visit and we hope to welcome you again. Warmest Regards, The Management Team

" Nice central location "

4
Amanvari, Durban, South Africa 31/03/2018

This is a reasonable and centrally located hotel with lovely staff. A little claustrophobic with just one lift which can result in considerable waits. Good breakfast. High up rooms have great views of Schwedagon Paya. The 15 minute interesting walk through China town street traders to the Bogsake market is really worth it, but not for the faint hearted

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Amanvari, Thank you very much for your recent stay with us and writing your review on the trip advisor. We are pleased to know that your stay was a pleasant one; enjoyed the hotel's location, accommodation with nice view, buffet breakfast, other facilities and especially the service of our staffs. We acknowledge the waiting time of the lift and see to improve in future upgrade plan. Amanvari, once again thank you so much for your visit and we look forward to welcoming you again. Warmest Regards, The Management Team

"Great value in Yangon in great location"

5
ScottC_10, ScottC_10 28/03/2018

First just to clear up a couple of questions...there are lots of ATMs around Yangon...including a bank of them when you clear customs at the airport. Best to grab some cash there. There is an official taxi service...just check with the information desk in the area before you go outside....that's where the official taxi booth is located. The info desk said it should cost 9,000 Kyat...the official taxi booth said 11,000...I told them what the info people said and they knocked it down to 10,000! Friendly and quick reception at the hotel. They offer free cold juice and water in the lobby. One elevator but surprisingly fast. Breakfast buffet was really good. WiFi really good as well...even streaming Netflix was perfect. I spoke with the assistant manager Htun right when we checked in about tours--as we only had 4 full days in Yangon. He arranged a day trip to the Golden Rock for I think about $130 U.S. (Bring some nice new U.S. money for things like this). Long day but great trip/site. Htun also set us up with a 3-hour walking tour of the old British area for $30...and booked us for the 2-hour cultural show and great buffet at the Karaweik Palace. The show is well worth seeing and excellent choice of food. The hotel will get you a taxi at any time. Just get the price from them to pay...and the price to offer from your destination back to the hotel. No meters. Right next door is a G&G convenience store for snacks, sodas and beer/liquor etc. Room service food was really good...especially the spaghetti! Mini bar has water and pop etc. at low prices and can be used as a fridge. Good satellite TV. Nearby is the new Junction City Mall with a KFC, Pizza Hut and coffee places, It's across the road from the Bogyoke Aung San Market. People in Yangon so friendly. Great city but without the chaos of India--although traffic can be bad. Incredible how it has ramped up for tourists so fast. Use the official government web site for the e-visa. Very fast process. Sounds like the hotel can set you up for visits to other cities around Myanmar.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear ScottC_10, Thank you very much for you and your family's recent stay with us and taking the time to share your experiences. We are delighted to read your extensive comprehensive review about the hotel and its facilities & superior services. It is our goal to meet and exceed our guests' expectations. Thank you so much for your compliments. ScottC_10, it is our great pleasure to have you all as our valued guests and we look forward to welcoming you again. Warmest Regards, The Management Team

"Fantastic Stay!"

5
jaichotalia, Hermosa Beach, California 25/03/2018

Stayed for a night. Quite central to railway station, night market. Shwedagon Pagoda is only a mile north to the west gate. Super Pagoda is closer than that. Breakfast is amazing. Service is fantastic. People working here are genuine and nice to help! We had a nice view of Shwedagon from our room...

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear jaichotalia, Thank you very much for your recent visit here and posting your review on the trip advisor. We are happy to know that you enjoyed the hotel's location, accommodation and other facilities, delicious buffet breakfast and our staffs' quality service. It is our goal to provide a fantastic pleasant stay to all our guests. We will keep that and improve further. Jaichotalia, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Nice hotel but...."

4
JaniceTay, Beijing, China 21/03/2018

A nice hotel with great breakfast spread. The local delights are not same everyday. We had a nice executive room on high floor facing Shwedagon Pagoda. The room is spacious and clean with great view. However, it is not for light sleeper as you can hear honks even when it is late at night. Hotel with great location can walk to many places around the hotel

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Janice Tay, Thank you very much for your recent stay with us and sharing your experiences on the trip advisor. We are pleased to know that your stay was a good one; enjoyed the hotel's location, its facilities and services. We will maintain qualities and standards of the hotel and improve further. We are truly sorry for the cars' honks disturbed you. Once again, thank you very much for your visit and please do stay here next time, too. Warmest Regards, The Management Team

"Good Location if You Want to Be Downtown"

5
bostondave11, Boston, Massachusetts 19/03/2018

Good location downtown. Walking distance to Bogyoke Aung San Market and the adjacent mall. Staff were very friendly and helpful. Good breakfast. We had two different rooms in our two short stays. The deluxe room on 11th floor seemed a little tired. The larger studio we had on the 14th floor was great ($18 more per night).

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear bostondave11, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's location, its facilities and especially the service of our staffs. Our goal is to meet and exceed our guests' expectations. Bostondave11, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"This is it, look no farther if you want somewhere near chiantown"

5
Chin71, Singapore 17/03/2018

Good price, great stay. Clean, there's a safe in the closet. Firm bed. Quiet at night. Good spread for breakfast buffet. Very friendly staff. Bathroom amenities are there. Prices of fridge items are reasonable too. Good for businessmen.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Chin71, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a great stay and enjoyed the service of our staff and the hotel's facilities. It is our goal to meet and exceed our guests' expectations. Chin71, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"great breakfast"

4
Dorota100, Dubai, United Arab Emirates 17/03/2018

Location is quite interesting, in old part of the city, but not in a walking distance to Shwedagon. We choose the location on purpose to see this part of city but this neighborhood is not the most pleasant for a walk due to smells and dirty streets (lakes area is much better). Hotel offers great breakfast and comfortable beds, although rooms are quite small. We payed 62$ for a night which was reasonable price.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Dorota100, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that your stay was a great one; enjoyed the hotel's prime location, its breakfast, other facilities and more importantly the service of our staff. It is our goal to meet and exceed our guests' expectations. Dorota100, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent Hotel"

5
AllyBangkok, Bangkok, Thailand 16/03/2018

Stayed for 2 nights got an upgrade to executive room which was excellent. Comfortable bed great size of bathroom, very clean, tea and coffee, everything you need. Breakfast a good selection for every taste and very nice dining room. Staff are excellent arranging drivers or suggesting restaurants. There is plenty of street food all round the hotel and street 19 within walking distance where you can get BBQ food or a drink. Small convenience store next to hotel. So glad we chose here 5 stars in every department. All of Chinatown is busy busy and not the cleanest of areas.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear AllyBangkok, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that your stay was a comfortable and an excellent one; enjoyed the hotel's accommodation, its breakfast, other facilities and more importantly the service of our staff. It is our goal to meet and exceed our guests' expectations. AllyBangkok, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Exellent Hotel , Best Customer Service"

5
DAYAFTERSACHI, Colombo, Sri Lanka 14/03/2018

One of the best hotel I stayed.Security person to chef all the employees were very helpful.Room was very comfortable with all amenities. They asked to upgrade the room with pagoda view.That was worth and superb view. Breakfast was tasty with good spread of food. Room service,room arrangement also good. So many dining options near the hotel.Sule pagoda is near to the hotel can walk easily. wifi was very speed. Great place,Great hotel,Great customer service.Will stay again .

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear DAYAFTERSACHI, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that your overall stay was a pleasant one; especially you enjoyed the service of our staffs. It is our goal to meet and exceed our guests' expectations. DAYAFTERSACHI, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"All you need @reasonal price"

4
Nature_Trek2013, Singapore, Singapore 11/03/2018

Located in Chinatown. The hotel has everything you need Amenities, water, wifi, very good breakfast, good security personnel, comfortable and good bed Would strongly recommend. Breakfast is superb and sumptuous. Convenient shop just next to hotel. Morning night market is just right outside the hotel. 19 St night dining in Chinatown is only 5 mins walk.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Nature_Trek2013, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to read that you enjoyed the hotel's convenient location, its facilities and more importantly the services of our staffs. It is our goal to meet and exceed our guests' expectation. Nature_Trek2013, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent stay in Chinatown based hotel."

5
Theshadow58, Sydney, Australia 07/03/2018

Chinatown is the most interesting place to stay in Yangon and this hotel is perfect. Extremely clean and the house keeping was done very early in the morning which was very much appreciated. The room we had had a view of the Shwegadon Pagoda which was wonderful to look at in the night.A bathtub,great air con,super comfy bed and very fast room service.A nice buffet breakfast which was delicious and catered for all tastes.very friendly service staff.Highly recommended.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Theshadow58, Thank you very much for your recent visit to us and sharing your review on the trip advisor. We are pleased to learn that your stay was an excellent one; enjoyed the hotel's clean and comfortable room with famous pagoda view, other facilities, variety of buffet breakfast and especially the service of our colleagues. It is our goal to meet and exceed our guests' expectations. Theshadow58, once again thank you very much for your stay and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good hotel, good location and friendly staff"

4
GordonandMichael, London, England 07/03/2018

Arrived at the Best Western, Chinatown from the airport - journey took about 35 minutes. Easy check in and a welcome drink. Room was very large as was the bathroom - which had a shower and a bath. Room was very "bright" with lots of gold and silver coloured decoration. Breakfast was very good, with lots of hot food, fruit, cereals and decent coffee. Hotel was a good location and easy to walk to the local bars and restaurants. The porters were really helpful, assisting us with bags as well as getting cabs for us and even negotiating good rates for us.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear GordonandMichael, Thank you very much for your recent visit to us and sharing your review on the trip advisor. We are pleased to learn that your stay was a good one; enjoyed the hotel's convenient location, its accommodation and facilities, variety of buffet breakfast and especially friendly service of our staffs. It is our goal to meet and exceed our guests' expectations. GordonandMichael, once again thank you very much for your stay and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good location "

3
fetch2015, Ho Chi Minh City, Vietnam 07/03/2018

Hotel location was great. Along the main street of Chinatown. Room was quite clean except hotel looks abit old. Breakfast spread was decent. In the morning just outside the hotel is the market and pretty crowded.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear fetch2015, Thank you very much for your recent stay with us and taking the time to share your experiences. We are happy to know that you enjoyed the hotel's good location, the accommodation and breakfast. It is our goal to provide a comfortable stay to all our guests. Fetch2015, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Reception service is below standard"

1
RiChy-2007, Bangkok, Thailand 06/03/2018

Overall satisfation 5/10 Cleanliness 7/10. there was some mold in shower cabin Problem handling 0/10 **poor*** When we arrived late evening to check in they took 20 mins to find rooms for us because we booked queen bed but they said rooms were not available I forgot key card and ask for new one. Receptionist told us 4 USD per key please pay it is hotel policy On the last date i ask for late check out because my flight was 21.40 hrs. suddenly 1 of duty manager (the guy) shout his staff that hotel is full tomorrow and reception told us tocheck out 13.30 hrs. I travelled with 80 yrs. parents and check in process went wrong. We waited upon check in for hotel to discussed and talked among your team and it was from your not well organized rooms allocation as per booking details but you could not go extra mile to help guests and never show your empathy. If you travell with seniority persons. This hotel is really not recommend because there is a very high step between room and bathroom which allow guests to slip down and lead to serious accident at all times. Bell service was good FB service was good Quality of food - just OK / youget what you pay. Dont expect to much. (i read comments from many people said excellent breakfast but come and tast it by your own !!) Overall was Ok except duty manager and receptionists.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear RiChy-2007, Thank you very much for your recent stay with us and taking the time to share your experiences. We are sorry to read that some of our staff' services were below standard. Please accept our sincere apology. We have taken corrective actions on those areas or improvements as we care. We greatly appreciate your comprehensive feedbacks which help us to maintain and improve further. RiChy-2007, though your stay this time was below expectations we invite you to give us another opportunity to provide you a much more pleasant and comfortable stay. Warmest Regards, The Management Team

"Excellent location and breakfast"

5
MissEAB, Ohio 06/03/2018

We stayed here for two nights and were very pleased with the locations, service, breakfast, and accommodations. I had them launder some clothing and it was returned promptly and in great condition. Breakfast was excellent with lots of variety. Location was very centralized and convenient.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear MissEAB, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to read that you enjoyed the hotel's good location, its facilities including delicious buffet breakfast more importantly the superior service of our staffs. It is our goal to meet and exceed our guests' expectations. MissEAB, though your stay this time was below expectations we invite you to give us another opportunity to provide you a much more pleasant and comfortable stay. Warmest Regards, The Management Team

"Great location; fine hotel"

4
wanderweggeist, Lafayette, California 28/02/2018

This hotel has a great location in Chinatown: markets and restaurants were all nearby. The room was large and clean. Staff were welcoming and helpful. Breakfast had a lot of variety and choices. We would stay here again.

"Recommended: Friendly staff, nice room, very good breakfast & good location at a fair price"

5
Justin V, Amsterdam 27/02/2018

Attentive staff from the moment your car stops in front of the hotel: the porter/ doorman - reception - all make you feel welcome (not only at first entrance but during your stay. We had a room at the back of the hotel - which did not have a view, but was very quiet. Rooms were large, bathroom as well - and bed was very comfortable. Minibar had very reasonable prices. Location very good - close to Chinatown and enough places to eat around. If I would return to Yangon - certainly would look at returning to the Best Western Chinatown!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Justin V, Thank you very much for your recent visit to us and taking the time to share your experiences. We are happy to read that you enjoyed the hotel's location, its facilities and the service of our staffs. It is our goal to provide a pleasant and comfortable stay to all our guests. We will maintain and strive for improvements. Justin V, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Centrally located, good rooms, nice breakfast, very attentive staff"

4
BadHomburgTraveller, Bad Homburg 26/02/2018

We stayed twice at the Best Western which is very centrally located downtown, walking distance to Sule Pagoda and a lot of restaurants around. The rooms are well equipped, nice bathroom, comfortable bed and enough space to store your luggage. The breakfast is very good with a large choice of Asian food as well as eggs, cheese, cakes for the western taste. The members of the staff are very attentive and friedly. We would recommend the hotel to people who prefer a central location. If you are looking for a quiet surrounding you should choose another place.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear BadHomburgTraveller, Thank you very much for choosing our hotel during your recent visit to Yangon and taking the time to share your experiences. We are pleased to read that you enjoyed the hotel's location, accommodation, breakfast and friendly service of our staffs. It is our goal to provide a pleasant and comfortable stay to all our guests. BadHomburgTraveller, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Perfect Choice for a Fascinating Neighborhood"

4
AsiaFanCalifornia, California 21/02/2018

Perfect Choice for a Fascinating Neighborhood If you want to stay in downtown Yangon among the shop houses, markets and next to Chinatown this is the right hotel. The rooms are pleasant, good wifi and plenty of hot water. The restaurant was a pleasant surprise for dinner and the breakfast buffet is excellent. Take a morning walk: turn right out of the front door and head down the first alley for an exciting market visit. There are fruits and vegetables, meat and fish, with lines of monks collecting alms. Walk or take a short taxi ride to: Sule Pagoda, the Circular Train and Bogyoke Aung San Market (Scott's market). In Myanmar you can use US dollars in many locations -- but the money has to be in perfect condition. The Best Western restaurant refused my $20 bill since, if you held it just right, you could see it had been folded in half previously. Aggravating, but not unusual for this country. They do accept credit cards.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear AsianFanCalifornia, Thank you very much for your recent stay here and taking the time to share your experiences. We are delighted to read that you had a pleasant perfect stay; enjoyed the hotel's accommodation with famous pagoda view, varieties of delicious buffet breakfast, other meals and especially the superior service of our staffs. It is our goal to meet and exceed our guests' expectations. AsianFanCalifornia, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"A Home Away from Home!"

5
Scentedlotus, Australia 21/02/2018

We just spent 9 nights at the Best Western Chinatown Hotel and we enjoyed everything about it! Warm and welcoming efficient staff, excellent room service, great breakfast included in our daily rate, prime position for exploring the most interesting part of the city and to cap it off.. a magnificent view from our room of the magnificent Shwedagon Pagoda! If ever we return to Yangon we will definitely be coming back to stay here!A big Thanks to all the wonderful staff who went out of their way to be of assistance to us

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Scentedlotus, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a pleasant stay; enjoyed the hotel's accommodation with famous pagoda view, varieties of delicious buffet breakfast and especially the superior service of our staffs. It is our goal to meet and exceed our guests' expectations. Scentedlotus, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"The most friendly staff "

5
Joe_Macpherson04, Shenzhen, China 20/02/2018

Excellent location in Chinatown. Near good food good massage. Walking to many attractions like the market and sule Pagoda. Room big and comfortable. Great wifi. Great TV. Good air conditioning. Shower is so so. Need more water pressure. The housekeeping is excellent. Very clean and very very friendly. Quick check in and check out. Breakfast good selection and taste. Many taxi outside. I highly recommend this hotel

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Joe_Macpherson04, Thank you so much for your recent stay and writing your comments on the trip advisor. We are pleased to know that your stay was a comfortable and pleasant one which reflects our goal of meeting and exceeding guests' expectations. We greatly appreciate your review and recommendation. Once again, thank you very much for your visit and please come and stay here again. Warmest Regards, The Management Team

"Good hotel in a good location"

4
M E, Europe 19/02/2018

I would say this hotel looks nicer than its photos show. The rooms were very comfortable, the breakfast was a huge buffet and the staff were extremely attentive. We just stayed one night but could have imagined staying longer. The location is also good as short distance to pagodas and town centre. China town itself also interesting to walk around.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear M E, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a good stay; enjoyed the hotel's prime location, comfortable accommodation and a wide selection of delicious buffet breakfast. We will maintain our qualities and strive for further improvement. M E, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent Hotel with great friendly service"

5
Chasdonn, London 19/02/2018

My wife and I stayed here in January and had a most enjoyable stay. We arrived very early for check in but the management let us swap the breakfast we would miss on our departure day to our check in day. We upgraded to a deluxe room and were able to check in at 09.00. The room was massive with a great view of Shwe Dagon. Breakfast was amazing with wonderful choices. The staff from check in to cleaning were super efficient and friendly. The hotel organized our taxi to the airport,. which was just as well, as on our way to the airport, they rang the taxi driver to tell us my wife's wallet, with all her credit cards was found on the floor of our room.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Chasdonn, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read your comprehensive comments; and pleased to learn that you had an excellent stay; enjoyed the hotel's location, its facilities and superior services. It is our goal to meet and exceed our guests' expectation. Chasdonn, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"nice corporate style hotel with spacious clean rooms"

5
yvonne405, Durham, United Kingdom 14/02/2018

Room was spacious and clean with good facilities. Good wifi and comfortable beds. Breakfast was excellent with good choice of food. Staff were friendly and helpful. Usual hotel problem of the powr points being nowhere near where the kettle was located. Not a big deal - just irritating.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear yvonne405, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's comfortable accommodation, a wide selection of buffet breakfast and friendly service of our staffs. It is our goal to meet and exceed our guests' expectations. We are happy our colleagues could provide you a pleasant stay. Yvonne405, once again thank you very much for your feedback and we invite you to visit us more. Warmest Regards, The Management Team

"Great hotel with very friendly staff"

5
Nudelsoppan, Södertälje 12/02/2018

It´s a very nice hotel located in Chinatown.. Good breakfast buffet, cozy rooms, very friendly and helpful staff.. They helped me with a lot things. Like helping me to order vegetables from a vendor near the hotel.. They also allowed me to check out later without being greedy and ask for additonal money for that...I´ll stay here again when I´m in Yangon again next time..

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Nudelsoppan, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know your stay was a great one; enjoyed the hotel's facilities and its superior services. It is our goal to meet and exceed our guests' expectations. Nudelsoppan, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Superb breakfast buffet"

5
a_permanent_tourist, Singapore 11/02/2018

Absolutely loved the German potato soup and Mohinga. They provide honey for tea too. A good spread of Asian and Western choices. Rooms were clean and nicely appointed. Staff were friendly and well conversant in English.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear a_permanent_tourist, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know your stay was a pleasant one; enjoyed the hotel's accommodation, varieties of buffet breakfast and its superior services. It is our goal to meet and exceed our guests' expectations. a_permanent_tourist, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent Stay at the Best Western!"

5
Flat_Planet, New York City, New York 09/02/2018

The Best Western Chinatown is very well managed, modern, and clean. The staff spoke great English and were very helpful, especially in getting us taxis. And the location is very good, just a few blocks from the Chinese BBQ street. I thought the breakfast buffet was pretty good, too. Overall, highly recommended!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Flat_Planet, Thank you very much for your recent stay with us and taking the time to post your experiences on the trip advisor. We are delighted to know that your stay was an excellent one. It is our goal to deliver a comfortable and pleasant stay to all our guests. Thank you so much for your recommendation. Flat_Planet, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great location, nice view"

5
User 08/02/2018

The staff is very kind and helpful. The room is excellent for the price. Everything as promised. I will definitely stay again. The Bed is super comfortable. I was able to walk around in the neighborhood and see many interesting things. The staff was very knowledgeable about what to see. High marks!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Gavin B, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that your stay was a pleasant one; enjoyed the hotel's location, its facilities and superior service of our staffs. It is our goal to meet and exceed our guests' expectations. Gavin B, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Fairly Good"

4
ForeverWonderful, Oakland, California 06/02/2018

Pleasant stay. staff was friendly and helpful. The room was comfortable and clean. A/C and wifi worked well. Breakfast had good choices, however the coffee was pretty bad, and they should provide good Myanmar coffee. Nescafe coffee a big negative. Location easy walking to Bogyoke Market and Junction City for shopping

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear ForeverWonderful, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a pleasant stay here; enjoyed the hotel's facilities and its superior services. It is our goal to meet and exceed our guests' expectations. ForeverWonderful, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good breakfast spread and room service available"

4
hweitze, Singapore, Singapore 03/02/2018

Was given deluxe room instead because booked standard room was not available yet during check in time. Spacious room and toilet but sofa, toilet's door, carpets looks dated. Wifi connection stable. Like the effort to make slight changes to daily buffet breakfast to cater different racial groups during their stay.

The Management T, other at Best Western Chinatown Hotel, responded to this review
Dear Hweitze, Thank you very much for your recent stay here and taking the time to share your experiences. We are pleased to know that your stay was a good one; enjoyed the hotel's facilities and its services. Our goal is to meet and exceed our guests' expectations. Hweitze, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent hotel "

5
Margie112, Warrnambool, Australia 02/02/2018

If you want a place that's close to downtown Yangon the best western Chinatown is hard to beat. It's a lovely clean modern hotel amongst the busy alleys of Chinatown. In an area that can overwhelm you by its smell, rubbish and noise you can observe the locals, the history and culture. The staff are wonderful, helpful and happy. The rooms are tastefully decorated with all modern facilities, lovely bathrooms and our room on the 8th floor was isolated from street noise. Breakfast was excellent with a good selection for all. Within easy walking distance was Sule Pagoda, the colonial quarter, river, bogyoke markets and 3 modern western style malls (junction, ocean and city)offering good food and coffee. The train station is about 20-30 minutes walk. Taxis are 2000 kyat to most places and 8000 kyat to/ from the airport.

The Management T, other at Best Western Chinatown Hotel, responded to this review
Dear Margie112, Thank you very much for your recent stay here and taking the time to share your experiences. We greatly appreciate your thorough feedback which encourages us to maintain and improve further for our services and facilities. We are pleased to know that your stay was an excellent one. Margie112, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Perfect location; wonderful staff; Look no further in Yangon"

5
Zachary B, Albuquerque, New Mexico 31/01/2018

I travel regularly to SE Asia, but this was my first time in Myanmar. This property was the absolutely perfect home base for my three-night visit. The location cannot be beat. It is right in the heart of the action--a 2-10-minute walk from the city's best food, shopping, and many historical sites of note. I booked a few months in advance, and when I arrived was informed that I'd been upgraded to a suite for free "because I booked early", despite having no status with Best Western. The room was spacious, the property was spotless, and the staff were wonderful. By the first evening, they had memorized my room number and preferences. I was greeted with a genuine smile at every turn. The breakfast--included in the cost of the room--was above average. This property is a great value, ideal location, and an all-around pleasure. Look no further in this price range in Yangon.

The Management T, other at Best Western Chinatown Hotel, responded to this review
Dear Zachary B, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read your extensive comments and happy to know that your stay was a wonderful one; enjoyed the hotel's good location, its facilities and especially the service of our staffs. It is our goal to meet and exceed our guests' expectations. Zachary B, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Fit the bill perfectly"

4
sewardpark_traveler, Seattle, WA 29/01/2018

I had the chance to stay in Yangon for a long weekend at the Best Western Chinatown Hotel and was quite satisfied with the rooms, the service, the staff and the facilities. the breakfast buffet was good and plentiful, the showers had plenty of hot water and whenever we needed a taxi, driver or other assistance, the hotel staff was always there to help. I will stay here again

The Management T, other at Best Western Chinatown Hotel, responded to this review
Dear sewardpark_traveler, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that you had a perfect stay; enjoyed the hotel's superior services and its facilities. Our goal is to meet and exceed our guests' expectations. sewardpark_traveler, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Stylish, helpful, ideal location"

5
Hal9kHal9k, Frankfurt, Germany 24/01/2018

The Best Western Chinatown hotel is perfectly located in the inner city of Yangon. Nearby markets, shopping areas, malls, central train station, bus stops, etc. The rooms are luxurious, in their own and very elegant design. Anything you need is there, from WiFi to kettle. Breakfast is spectacular: both international and local specialties are offered at the mouthwatering buffet. Don't eat your usual toast, there are so many items you just have to try. Staff is very helpful, always polite without expecting a tip. Which makes giving a tip even easier. The restaurant is open all day and serves wonderful dishes at reasonable prices. Like breakfast, they offer local and international food for lunch and dinner. We had our dinner each night there.

The Management T, other at Best Western Chinatown Hotel, responded to this review
Dear Hal9kHal9k, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that your stay was a pleasant one; enjoyed the hotel's superior services and its facilities. It is our goal to meet and exceed our guests' expectations. Hal9kHal9k, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great, but bring earplugs"

5
mpsmart, Brisbane, Australia 24/01/2018

The hotel is great, but it is on a main road opposite the main Yangon Hospital. The sound of traffic and horns is very loud. Bring earplugs. But the staff were great. Fantastic breakfast. Yes - I'd stay there again.

The Management T, other at Best Western Chinatown Hotel, responded to this review
Dear mpsmart, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that your stay was great; enjoyed the service of our staff and the hotel's facilities. We are truly sorry for the noise issue. Ear plugs are available if needed. Mpsmart, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Clean and reliable hotel in Yangon"

5
User 18/01/2018

Friendly staff arranged for early check in as well as boxed breakfast for early departure. It is walkable to Chinatown, Little India, Sule pagoda, Strand street and 999 Shan noodles in January. Otherwise, taxi is readily available and inexpensive. Its restaurant is very safe and reasonable. Try the chef's special.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear RWCMDCA, Thank you very much for your recent visit to us and taking the time to post your experience on the trip advisor. We are pleased to know that you enjoyed the hotel's facilities and its services. It is our goal to deliver a pleasant stay to all our guests. We will maintain and improve further. RWCMDCA, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great little hotel in the heart of the action"

5
User 14/01/2018

Well located in the heart of Chinatown this little hotel has it all. Quiet but somewhat small rooms, super friendly and accommodating staff, clean, good breakfast buffet, great restaurant. An oasis in a neighbourhood that is a bit trashy but so convenient to visit the Markets, Pagoda, Strand street, Dala.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Superded, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that your stay was a great one; enjoyed the hotel's convenient location, its facilities and superior service of our colleagues. It is our goal to deliver a comfortable and pleasant stay to all our guests. Superded, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Nice Stay"

5
User 14/01/2018

Clean, cozy hotel with very nice room. Good location. And the most impressive thing to me is staffs. They are very supportive, helpful and friendly. We had very nice stay here and I will come back if I visit Yangon

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Kao D, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that your stay was a nice one; enjoyed the hotel's convenient location, its facilities and friendly and helpful of our colleagues. It is our goal to deliver a comfortable and pleasant stay to all our guests. Kao D, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent in every way"

5
Taki P, London, United Kingdom 14/01/2018

Stayed here for two nights in a room on the 14th floor and could only fault it in one way. The hanging space in my room, the “wardrobe” was about a foot wide, very small given the space in the room. The room itself was excellent in every other way, comfortable bed, spacious, spotlessly clean, and I could not fault anything. The shower was very smelly from the waste pipe on the first day but when I mentioned it to reception it was sorted, the actual shower was fabulous. The breakfast in the modern dining room caters for a host of nationalities. The location is perfect in downtown Yangon. I would not hesitate to recommend the hotel. Transfer from the airport by taxi is 10,000MMK and return 8,000MMK.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Taki P, Thank you very much for your recent stay and taking the time to share your experiences. We are pleased to learn that your stay was an excellent one; enjoyed the hotel's facilities and its services. It is our goal to meet and exceed our guests' expectation. We will maintain and strive for further improvements. Taki P, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great hotel/great staff/great location "

5
InTheGroove222, Montreal, Canada 14/01/2018

Located in downtown Yangon, in Chinatown, this hotel is great for anyone wishing to visit Yangon and just walking the streets which are filled with food products from local farmers, a lot of jewelry stores. A really great location. Staff were just wonderful and the restaurant serves a great breakfast (really great !) and very good meals. I would recommend it to everyone.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear InTheGroove222, Thank you very much for your recent stay and taking the time to share your experiences. We are pleased to learn that your stay was a great one; enjoyed the hotel's convenient location, its facilities and superior services. It is our goal to meet and exceed our guests' expectation. We will maintain and strive for further improvements. InTheGroove222, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Surprisingly good! "

4
thirstytravelingman, Stockholm, Sweden 07/01/2018

Everything went really good: tasty breakfast, functional room with very comfy bed and helpful staff. The location is more than perfect, right in the heart of downtown Yangon. If you don't need a pool, then just book your stay here.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear thirstytravelingman, Thank you so much for your recent stay here and review. We love to read that you enjoyed the hotel's location, its facilities and especially the service of our staffs. It is our goal to meet and exceed our guests' expectations. Thirstytravelingman, once again thank you so much and we invite you to visit us again. Warmest Regards, The Management Team

"Good Hotel, great Location"

4
Terry C, Bangkok, Thailand 04/01/2018

The Hotel was located in a good part of town, easily accessible to areas of interest. The Hotel itself I found to be slightly above average. The people working their were very courteous, and some of the best staff I have encountered, always more than happy to help out, a good sign for your Hotel. As for the Hotel itself, the Lobby was nice and cool, the Air Conditioning working well, pity the rest of the Hotel, eg, Dinning Room, Hallways etc were not. The rooms were well cooled. The Room was smaller than the pictures suggested, they were clean and the bed was comfortable. The Television had poor reception making viewing annoying. And waiting for a few minutes for warm water when showering was bad. The WiFi was terrible, even after being allegedly turned up. This was most annoying as I had some work to do each day, requiring a good connection. We only had breakfast at the Hotel and the food was ok, nothing to write about.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Terry C, Thank you very much for your recent stay here and review on the trip advisor. It is my great pleasure to read that your stay was a good one; you enjoyed the hotel's convenient location and friendly service of our colleagues. We appreciate your feedback on areas for improvements. We will strive for better. Terry C, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"A very centralized Location"

5
gayesha f, Dubai, United Arab Emirates 03/01/2018

Excellent Hotel that serves people with a Smile. we enjoyed the hospitable touch from this Hotel. Such warm welcome until we departed. The rooms are very clean and well kept. we had 7 baggage's that fitted perfectly into our room and the shopping area is just hop step and a jump away ranging from local treasures to jade which is the most hunted jewels if you plan to visit. The airport pick up TAXI can be called for its a USD25 from the airport to the hotel. Slandered taxi's

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear gayesha f, Thank you very much for your family's recent stay and review on the trip advisor. It is my great pleasure to read that your stay was excellent; you enjoyed the hotel's convenient location, its facilities and friendly service of our colleagues. It is our goal to provide a comfortable and pleasant stay to all our guests. gayesha f, once again thank you very much for your visit and we invite you to come and stay here again. Warmest Regards, The Management Team

"Lovely stay"

5
horacecima, Quezon City, Philippines 03/01/2018

My family stayed twice at the Best Western Chinatown during our trip to Myanmar. The first time around, we were given rooms as booked. The staff greeted us with a welcome drink and we enjoyed having dinner at the hotel restaurant on the fourth floor. Special mention to the waiter/attendant who spoke Filipino. He made sure all our orders and additional requests were fulfilled. Breakfast was also great. There was a wide variety of food, from western fares to Burmese cuisine. The concierge and the lobby attendants, on both shifts, were very helpful. One lobby attendant was nice enough to warn us of the traffic in Yangon, and he suggested that we leave the hotel for the bus station (as we were headed to Mandalay) 3 hours before our scheduled departure. True enough we barely made it to the bus station in time. The traffic in Yangon is horrible. On our second stay, Phyu Phyu, the desk manager, gladly informed us of our room upgrade. I am not surprised that Ms. Phyu is often mentioned here as she was very delightful to talk to! We were given suites, all with views of the Shwedagon Pagoda. And to add to our delight, we were allowed to check in early at 10 am. Talk about hospitality!! The lobby attendant gave us a tip on where to eat at Junction City (which is Yangon's most upscale shopping mall) and the restaurant he suggested did not disappoint! As we had to leave early the next day, the hotel made sure to pack breakfast for each of us. Location is in Chinatown. The hotel is surrounded by ambulant vendors and the streets are always busy. It feels very safe though and the spirit of the city is very much alive here than in the innocuous areas where the more upscale hotels are located. Superb hotel with at a very reasonable price. (at

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear horacecima, Thank you so much for choosing our hotel during your family visits to Yangon and taking the time to share your experiences on the trip advisor. Your extensive comprehensive comments truly delight our entire team. We are pleased at both of your stays were lovely ones. It is our warm hospitality to deliver to all our guests. horacecima, it is our great pleasure to have your family as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Clean, Modern, nearby fresh market value for money"

4
Pornchai, Thailand 30/12/2017

Our group travel to Myanma and stay at Best Western Chinatown only 1 night before head to Bago. I impress with all staff there present friendly and proactive support. Room is clean and comfortable. Hotel location is near local fresh market and crowded with seller in evening and morning good for my mom to look for fruits. Love hotel Breakfast with variety of choices and delicious. Thanks for chef who gave greeting to guest at Breakfast and guide some dish detail as well. Only elevator bit small and may busy in morning time.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Pornchai, Thank you very much for your stay and writing your review on the trip advisor. We are delighted to read that you enjoyed the hotel's good location, accommodation, wide selection of delicious buffet breakfast and the most important is the superior service of our staffs. Our goal is to provide a comfortable and pleasant stay to all our guests. Pornchai, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good Service Good Location"

5
User 28/12/2017

All of hotel staff are service mind.Hope to come and stay this hotel again.Location is near the modern shoping Mall (Junction City Mall),you can walk to mall 700 m.Hotel is near Shwedagon Pagoda 3 km.You can use Uber or Grab Taxi application to travel in Yangon.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear A TripAdvisor, Thank you very much for your 4 nights stay here and sharing your experience on the trip advisor. It is great to read that you enjoyed good service of our colleagues and the hotel's prime location. Our aim is to meet and exceed our guests' expectation. We will maintain and strive for improvements. A TripAdvisor, once again thank you very much for your visit and we look forward to welcoming you again. Warmest Regards, The Management

"Impeccable Service "

5
coloneusmundus, Cologne, Germany 28/12/2017

I have been in the Best Western Chinatown for 4 nights and I found the friendliness and service of the staff here outstanding. Breakfast exceeded my expectations. Rooms Look somewhat old stylish and should be pimped up imo. Summed up, a very good choice

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear coloneusmundus, Thank you very much for your previous stay and review on the trip advisor. Our goal is to provide a comfortable and pleasant stay to all our guests. We are pleased to read that you enjoyed overall your stay; exceeded your expectations. We will maintain qualities & standards of the hotel and improve further. coloneusmundus, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management

"Nice hotel located in the heart of Yangon"

5
Rob N, Ottawa, Canada 27/12/2017

Check-in was friendly & prompt, each given a refreshing welcome beverage. Efficient staff brought our bags up. We were upgraded & on the 14th floor in a very large room, king bed, complimentary ear plugs (one set), window off to one end with no view due to an outer service corridor & grating, writing area & chair, desk lamp, chaise lounge, TV, fridge, kettle/coffee/tea, AC, large bathroom with shower with shampoo, conditioner, 4 towels, room safe, slippers, robe, ample room lighting, central control panel for lights & power (fun to figure out) & ample storage space. Also free WiFi. We stayed a second time 2 days later, upgraded room on 12th floor, much smaller than first but still ample size, nice, com & it had a view of the Golden Temple but did get a little more street noise, hence the free pair of ear plugs for the light sleepers. There is a Grab & Go next door to the hotel with is a mini-convenience store with needed basic supplies, pretty wide range of supplies for a small place. For more there is a small Supermarket about 2 blocks away in a little 4 story mall (left out of hotel, left at first street, right at next street & end of the block at some traffic lights). Also ATM's along the way. The hotel has a restaurant with 24 hour room service & a large breakfast buffet, egg station & a good mix of Asian & Western items, nice buffet. If you have to leave early in the morning before the buffet is going, they will make you a breakfast box. This is a nice hotel & would stay there again.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Rob N, Thank you very much for your recent stay here and posting your experience on the trip advisor. We are highly motivated by reading your extensive review and pleased to know that your stays were pleasant ones; you enjoyed the hotel's facilities and efficient service of our colleagues. Rob N, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management

"A good value hotel !"

5
travelbugDelhi, Delhi 26/12/2017

We stayed for 2 nights in a junior suite on the 9th floor in the first week of Dec. Check in took a while as there were quite a few people waiting. We had requested a room on the 12 the floor to keep the noise levels down & get a view of the Shwedagon Pagoda. They offered us a corner room on the 11th floor but the view was obstructed. The hotel was pretty booked & we were tired & didn't want to wait so we settled for a room on the 9th floor with a very good view. Surprisingly the noise levels were fine & didn't bother at all. The junior suite is very spacious with a good sized bathroom & comfortable. The decor is quite garish but the bed was good & the view even better. The hotel is central & well located. I was apprehensive that it would be in the middle of a dirty,busy market but nothing of that sort....it's on a wide,busy road with plenty of taxis whizzing past. The doorman would hail a taxi for us & even negotiate a price which was really nice of them. All the staff were extremely helpful, breakfast was plentiful & good,laundry was reasonably priced. Despite good reviews one is still not sure about the quality....this small hotel exceeded all our expectations & is very good value for money.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear TravelbugDelhi, Thank you very much for choosing our hotel during your trip to Myanmar and sharing your feedback on the trip advisor. We highly appreciate your extensive comment and are pleased to learn that you had a pleasant stay enjoyed the hotel's accommodation with nice view, other facilities and friendly and helpful service of our colleagues. It is our commitment to deliver exceptional service to all our guests. TravelbugDelhi, once again thank you so much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Hopping location"

5
User 24/12/2017

Very attentive staff. I liked the cold juice given at entry. Very refreshing. The location is hopping with action. Only stay if you like it busy. The rooms were nice, but there was a little bit of better cleaning under beds and tables that could have been done.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Khalid S, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to learn that you overall stay was a pleasant one; you enjoyed the hotel's location and accommodation. It is our goal to meet and exceed our guests' expectations. Khalid S, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great Little Hotel in the Heart of Yangon"

5
Thomas M, Sparta, New Jersey 20/12/2017

Rarely after reading a Hotel review does a hotel live up to all of your expectations. Best Western Chinatown met and exceeded all of mine. Upon check-in, we were greeted by Mi Mi at the reception desk. She spoke English well and was able to understand our concerns. She provided us with details about the included breakfast and guest services. After reading Trip Advisor's numerous recommendations, I made certain to book a junior suite on a high floor to avoid the noise near street level. I booked room 1203, an Executive corner suite overlooking Anawrahta Road and Lanmadaw Street, the perfect room with a phenomenal view of the area. The room was very clean, the mattress was firm, and the sheets and pillows were of 5-star quality. The bathroom was also modern and offered every amenity. Than Toe Aung helped with our luggage and volunteered to serve as our guide to show us around Yangon on our first day in the city. Than took us to a local Buddhist monastery where we had the distinct pleasure of meeting the Secretary who managed the grounds and spoke fluent English. The Secretary introduced us to one of the young monks in residence and we were briefed on monastic life as a Buddhist monk. Than recommended a great Shan local restaurant for dinner, the Shan Yoe Yar on Sale Pagoda Road. If not for Than's recommendation, we would have probably starved since the street food in Yangon is questionable at best. The following morning we went to the buffet breakfast, included with each room. We were greeted by the Food & Beverage Manager, Kyaw Swar Oo, who ensured that everything met with our satisfaction. The international menu selection was incredible. Fresh made pastries, an omelet bar, fruit and dessert bar, vegetarian section, and congee (rice porridge) made this restaurant's breakfast buffet an exception. I always judge the quality of a breakfast buffet by whether they serve bacon. And then if it is cooked to crispy perfection. This restaurant did serve bacon. However, it could have been cooked slightly longer and then drained to remove the excess fat. This was my only complaint during the four-days we stayed at the Hotel. Best Western Chinatown still ranks Five Stars in my opinion based on its level of service, its professional and courteous service staff, and its attention to detail. And for its location in the heart of Yangon and price, this Hotel is definitely unbeatable!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Thomas M, Thank you so much for your recent stay with us and taking the time to share your experiences. It is a fantastic review for us. We are extremely delighted to read that our colleagues could provide you a good memorable experience, a comfortable and relaxing stay, meet your expectations. Thank you so much for your extensive feedback. Our team is highly motivated by your review. We will definitely maintain our qualities & standards and strive for improvements as we care for our valued guests. Thomas M, once again thank you so much for your stay, review and recommendation. It is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Very nice staff! "

4
User 20/12/2017

Typically high levels of service, just like most of Myanmar. Staff very helpful and informative, even with stuff like booking taxis for days out and for transport back to the airport. Hotel is ok and good value for money give the price. The in-house Orchid Cafe is reasonably priced and the cocktails are cheap - very easy to get lashed on $20!!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Dave M, Thank you very much for your recent visit to us and sharing your experiences on the trip advisor. It is great to read that you enjoyed the hotel's facilities, meals and especially our staff's friendly and helpful service. It is our goal to provide a comfortable and pleasant stay to all our guests. Dave M, once again thank you very much for your stay and we look forward to welcoming you again. Warmest Regards, The Management Team

"Excellent stay! Very friendly and helpful service "

5
Louie107, Hong Kong, China 18/12/2017

Only stayed for one night but staff were all very attentive and helpful - they helped with organising taxis as well as calling our hotel bookings for other cities to change our itineraries. Location was good - near the food markets in Chinatown.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Louie107, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a pleasant stay; enjoyed the hotel's good location and superior service of our staffs. It is our goal to meet and exceed our guests' expectations. Louie107, it gives me a great pleasure to have you as our valued guest and we look forward to welcoming you again. Warmest Regards The Management Team

"Great hotel and staff"

5
ant42017, Salamanca, Spain 18/12/2017

Everything was working fine during my stay. Good variety for breakfast. Location is very good, just close by to most of the places to see. Special thanks to the bell boys / concierge team who were great!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear ant42017, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's good location, varieties of buffet breakfast and more importantly superior service of our colleagues. It is our goal to meet and exceed our guests' expectations. Ant42017, it gives me a great pleasure to have you as our valued guest and we look forward to welcoming you again. Warmest Regards The Management Team

"Love this place"

4
Dr_Michaeli, Tel Aviv, Israel 15/12/2017

This is my third stay at this hotel. I love it. Excellent location in downtown, near market and endless eating places. The staff all speak good English, and very helpfull. Rooms are modern and well equipped. Clean and organized. The breakfast is superb.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Dr_Michaeli, Thank you very much for your continuous support to our hotel and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's excellent location, its facilities and superior services. It is our goal to meet and exceed our guests' expectations. Dr_Michaeli, it gives me a great pleasure to have you as our valued guest and we look forward to welcoming you again. Warmest Regards The Management Team

"Good hospitality"

4
Erik2938, Singapore, Singapore 13/12/2017

Have a good feel of Burmese's hospitality when you are staying in this hotel. You can totally feel welcome by the team service staffs from the very moment you step onto the front door of the hotel, even before entering it. Reasonable room rates, good buffet breakfast spread which comes with room stay. Though my room had some technical issues, the Manager tried his best to settle the issue for me. Eventually all turn out well, when we my family and I got what we desired for in a hotel stay. It's vicinity has good amenities, dining, etc. Very close to Chinatown Yangon. Walking distance to Junction City, a new mall just opened recently, with Pan Pacific Hotel Yangon as their neighbour. Highly recommended for its rates, service and location. Good food and street food around the hotel as well

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Erik2938, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that your stay was a comfortable and pleasant one; enjoyed the hotel's location, accommodation & other facilities, a wide selection of buffet breakfast and especially the superior service of our staff. It is our aim to meet and exceed our guests' expectation. Erik2938, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, the Management Team

"Ok. "

3
wwa145, Ettlingen, Germany 08/12/2017

Ok but nothing special. Normal rooms are very small. All facilities (spa and gym ) were under construction. Central. Close to 19th with all the barbecues. Reception is not very capable. Lost most of our groups reservations respectively did not find them when we were checking in. Wrong invoice.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear wwa145, Thank you very much for your recent stay with us and posting your review on the trip advisor. We highly appreciate your constructive comments on the hotel's facilities and its services. We have taken corrective actions on areas of improvements. Thank you very much for bringing them to our attention. wwa145, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Go for a room at the back of the hotel for less noise"

4
JohnP72, London 06/12/2017

There are many positives about this hotel but I can't give 5 stars as there were a couple of negatives I'll come to later. As for the positives, the location is great in the heart of downtown with a real feel of the hustle and bustle of Yangon. It's only a 10 min walk to Bogyoke Aung San (Scott) market, about 15 min to Sule Pagoda and only 2 mins to 19th street which is a well-known lively night spot with a couple of authentic bars and restaurants. The rooms are new and fairly spacious as you would expect from a Best Western. All the amenities are supplied including a safe, fridge, TV with a good selection of English channels and 2 free bottles of water daily. The WIFI in the room and throughout the hotel was good and the best I experienced during my stay in Myanmar. Another plus was the good breakfast buffet with a chef on hand for omelettes and a wide selection of both western and Asian options. I ate several times in the restaurant for both lunch and dinner too which had a good menu selection and the staff were really nice. As for the negatives it started at check-in with the reception staff where they were quite formal and unfriendly, which was a complete contrast to the other hotels I'd stayed in during my time in Myanmar where the staff were unbelievably welcoming. The reception staff instead of advising that my booked room was not available they said nothing and sent me to an inferior room. Obviously I returned to reception where the duty manager tried to correct the problem. But this was frustrating. The second room I got although an upgrade, was facing the main street and this was the main negative with traffic noise where the drivers freely use their horns and so noise from early morning was inevitable. Thankfully I had only been allocated that room for one night and had to move to my originally booked room the next day. On getting my third room I made sure I was allocated a room at the back of the hotel which was considerably quieter. So the key tip is to ensue you have a quiet room booked at the back of the hotel away from the lift and street noise (preferably on a high floor). Other than the reception staff, the other staff in the hotel I interacted with were all great. Another tip was if you have time a day trip to Bago is well worth it with loads of attractions to fill a day and generally is about 1.5 – 2 hours each way drive. The concierge arranged this for me at a reasonable price. In summary, a good hotel, but try and get a quiet room.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear JohnP72, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to learn that overall your stay was a good one; enjoyed the hotel's convenient location and easy to tourist attractions, varieties of buffet breakfast plus other meals and facilities. It is our goal to meet and exceed our guests' expectation. We appreciate you as highlighted for areas of improvements. We have noted seriously and taken corrective actions. In8967, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Stay Executive Room, breakfast very good, solid service"

4
Jan Son N, Singapore 06/12/2017

Well received and fast response from hotel bell boys once alight from the taxi service to help to carry luggage to the reception. Serve welcome drinks immediately upon checking room. Check-in is fast. Hotel breakfast as I seen from earlier TripAdvisor guests comments, indeed what all said are true. The buffet breakfast here is serving one of the best in Yangon and the spread is wide ranging from local delicacy to international servings. I honestly speaking I enjoy a lot at this breakfast and took my family a longer time to try all the food here. Hotel staffs are very thoughtful and knew my request before I came to Yangon, I'm asking for a high floor non smoking room and for my 5th year wedding anniversary, they give us a complimentary anniversary cake to congratulate us. Thanks you so much to Best Western Chinatown. The downside is there is only one lift elevator. I would recommend if there is an area for the hotel to build a second lift. Shall the only one and only life malfunction, it will be very headache especially for Junior Suite and Premier Suite guests who are staying on 12th and 14th floor to go up and down with big heavy luggage. Seen comments from some guests stating the rooms are small. I believe is how much one pay equals to how much the room can be offer. I spend a little more money on Executive room compare to the Superior Room, no issue with the space as I came with my family and a small baby. In fact the room is huge and toilet is very big with a nice glass panel bathtub. Executive room comes with window facing Shwedagon Pagoda which at night, the view of the shining pagoda is magnificent and absurd. I will sure come to this hotel next year for my yearly family visiting and wedding anniversary tour. Perhaps I can get a Junior Suite next time.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Jan Son N, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that your stay was a pleasant one; spent your 5th year wedding anniversary special occasion with lovely family together; enjoyed the hotel's convenient location, clean accommodation with famous pagoda view, varieties of buffet breakfast, other facilities and superior service of our colleagues. Although, limited space is there, we have planned to add one more elevator for our guest convenience. Thank you very much for your comment and recommendation. Jan Son N, it is our great pleasure to have you and your family as our valued guests and we look forward to welcoming you all back. Warmest Regards, The Management Team

"Excellent hotel, service and location "

5
simoncheshire150872, Manchester, United Kingdom 05/12/2017

We stayed here on the first leg of our Myanmar trip. Great location, superb service from staff (included them locating a cable I'd lost and needed as well as saving it so I could collect it when back in Yangon), this hotel ticked every box, very clean, affordable and friendly. Highly recommend.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear simoncheshire150872, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that your stay was excellent; enjoyed the hotel's location, clean accommodation and especially superior service of our colleagues. It is our goal to provide a comfortable and pleasant stay to all our valued guests. Simoncheshire150872, once again thank you very much for your visit and we invite you to stay with us again. Warmest Regards, The Management Team

"Great refuge from the heat and bustle of Yangon"

4
sf8887, Reading, United Kingdom 02/12/2017

We were only here for a couple of nights towards the end of a fabulous walking holiday in Myanmar. But we were enchanted by the great service and little personal touches by the staff. The room was spacious and beautifully air conditioned. All the required amenities were provided. It won't win awards for decoration but that wasn't our priority. The food was excellent and reasonably priced. I even got a lovely glass of Languedoc white with dinner. Ans

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear sf8887, Thank you very much for your choosing to our hotel during your recent trip to Myanmar and taking the time to share your experiences. We are pleased to learn that your overall stay was a pleasant one. It is our goal to provide quality service and facilities to all our guests. Sf8887, once again thank you very much for your visit and we hope to welcome you back. Warmest Regards, The Management Team

"Best-In-Class Service!"

5
User 30/11/2017

Stayed here twice already. Really love staying at this place, the staff are really friendly and helpful! They are always ready to help, and go thru great lengths to help with your issue. Would definitely stay here again when I make the next trip!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear JJYeong, Thank you very much for your recent visit to us and posting your review on the trip advisor. We are so happy to read that both of your stay were pleasant ones; provided by friendly and helpful service of our staffs. It is our goal to meet and exceed our guest's expectations. JJYeong, once again thank you very much for your stay and we look forward to welcoming you back. Warmest Regards, The Management Team

"The little Hotel which could"

5
Wishdocbrian, Kuala Lumpur 26/11/2017

The taxi driver had difficulties locating the hotel although it is situated on a Main Street . Looking at the nondescript exterior , it is easy to miss. Once inside everything worked perfectly . The concierge and reception were very helpful and friendly . Room was clean and rather nice,. Breakfast was very good with a good selection of western and local fare. Centrally located within walking distance to many tourist sites. Cannot recommend it enough . Highly recommended. Will definitely stay here next time I am in yangon

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Wishdocbrian, Thank you so much for your recent stay with us and sharing your experiences on the trip advisor. We are pleased to know that you enjoyed the hotel's facilities and its superior services. Thank you very much for your recommendation. It is our goal to provide a comfortable and good memorable stay to all our guests. We will maintain and improve further. Wishdocbrian, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Glad we stayed here"

4
AdamBilgy, Trowbridge, United Kingdom 25/11/2017

Friendly efficient check in. Had room on 12th floor with nice city views. Taxi from airport fixed 8000 fee, so don't pay the $30 wanted from the hotel. Room pretty good size with very comfortable clean bed with good linens. Aircon worked well, good WiFi and a big room safe. Powerful shower and toiletries provided. Breakfast was excellent with hot and cold options to cater for most tastes. The breakfast dining room on the 4th floor was very nicely laid out with some views too. Also good for dinner. Overall a good location, clean and good value.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear AdamBilgy, Thank you so much for your recent stay with us and sharing your experiences on the trip advisor. We are pleased to know that you enjoyed the hotel's facilities, location, and a wide selection of buffet breakfast, dinner and especially our colleagues' friendly and superior services. Thank you very much for your recommendation. It is our goal to provide a comfortable and good memorable stay to all our guests. We will maintain and improve further. AdamBilgy, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Nice Hotel"

4
User 23/11/2017

This Hotel is set in the China Town area of Rangoon, it's central location is good for sight seeing. The Resturant has a good meal selection and the food quality is very good. Staff are friendly and helpful. Rooms are well decorated. No pool or Gym. Has 24 hour room service, this is helpful as most restaurants stop serving food around midnight. Hotel is close to 19th street which is popular with backpackers as it has cheap outside style Restaurants. Although restaurants is not the best way of describing them. More like street food/market type dinning. Only issue is the noise of the traffic outside, the cars seem to beep their horns all day and night.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Neil J, Thank you very much for your recent stay with us and taking the time to share your experiences on the trip advisor. We are delighted to know that you overall stay was pleasant; enjoyed our hotel's prime location, delicious food, accommodation and more importantly friendly and helpful service of our colleagues. It is our goal to deliver a good memorable and comfortable stay to all our guests. Neil J, once again thank you so much for your visit and we invite you to stay here again. Warmest Regards, The Management Team

"Unimpressive exterior but almost perfect inside..."

5
PKWSingapore, Singapore 18/11/2017

I give this hotel a five-points rating because of the following reasons: Firstly, its excellent location - at least for me - as it is right in the heart of the Chinatown, along 17th Street, for visitors who enjoy good local food and wish to stay close and be part of the local community. In fact, within a one km radius, one could easily explore the entire down town area surrounded between Street 9 and Street 20. Secondly, its software - very warm and friendly hotel staff - that immediately makes one feel welcome, that it is the right place to stay. To be honest, I was at first taken aback looking at the entrance before entering the hotel but that worry soon disappeared. The checking in process was fast and efficient as my online booking records were there - unlike some Malaysian hotels that demand hard copy from me. One good example further elaborate the quality service: a few hours after checking in, I realised that my IPhone charging cable was not working and wanted to go out to buy a new cable, the counter staff instead loaned me one instead, saving my time to look around! Thirdly, the hotel is affordable by Singaporean standard – less than a hundred dollars per night via Hotel.com. The room is of a good size - 33 sqm as seen from the images I attached in this review. One extra mark I give to this hotel is that the power to the wall mounted sockets will not cut off when one leaves the room. This is very thoughtful for people who need to charge their battery banks and laptop when they went out for a quick meal. Fourthly, housekeeping is good and the room is clean, bathroom functions TV reception is clear and many foreign channels including, BBC, CNN and CNA and one Chinese and one Japanese channel. The lighting level is excellent as its brightness can be easily controlled for reading and watching TV. Fifthly, breakfast which is included, serves a good range of local ad western food, that a person like me who usually does not bother to have breakfast in hotel, took it throughout my stay. If there are two minor points I could highlight: firstly the lift is on raised floor rather wheelchair unfriendly and those who carry heavy bags/shopping. Fortunately there are always hotel staff nearby to help. Secondly, the room door has to be manually close as it is not installed with auto-door closer - thus a small risk to guests who are used to walk out without checking if the door is properly shut. On the whole, this is the hotel I would strongly recommend if you wish to stay near Chinatown. I only hope that the management would keep up the good work and not to raise the room rate too much as it has become too popular.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear PKWSingapore, Thank you so much for your recent stay with us and taking the time to share your experiences. We are so happy to read you have enjoyed your overall stay; enjoyed the hotel's prime convenient location, its facilities and especially superior service of our staffs. Your extensive comments motivate our entire team and we greatly appreciate you. The Management is proud of them. Definitely, we will maintain our qualities & standards and service. We are planning to use one more elevator at another entrance for our guests' convenience. We will look into your valuable comment about door closer. We keep on offering competitive rates to both online and direct bookings. PKWSingapore, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Amazing Staff"

5
User 16/11/2017

This is one of the best hotels I've ever stayed at. Was traveling around SE Asia solo and ended up staying here twice during my two visits to Yangon. The staff is beyond friendly, they remembered me my second visit and upgraded my room. The last night I was in Yangon they were fully booked according to the website and thought I would have to switch hotels but they managed to accommodate me. The breakfast is out of this world. Possibly the best breakfast buffet ever. Location is good and easy access to taxis if traveling further. Cannot recommend this place enough. Thanks for the amazing stays!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Rebecca G, Thank you very much for your recent stays with us and taking the time to share your experiences. We are pleased to know that your stays were amazing; enjoyed the superior services of our staffs and the hotel's facilities, location and buffet breakfast. It is our goal to meet and exceed our guests' expectations. Rebecca G, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"great location - super small rooms - glass toilette walls"

2
User 16/11/2017

first of all - the location is great for yangoon - first couple of days and last night of out trip we stayed in yangoon. first we stayed at - different hotel which was definitely different class. the room was supersmall with a strange set up (see pictures) including traps on the way - well step - to the bathroom. the room was not very clean either - apparently they are currently renovating - still - rather weird layout. the best thing about the hotel is the breakfast - it really is amazing- no sarcasm. juices, any kind of eggs, pastries etc - its all here - really good. so the breakfast earns this hotel two points - the rest ... not really worth it. mind you there is one slow elevator for a 14 floor hotel - it can take some time to get to the breakfast floor on the fourth - so you might as well walk.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Michael K, Thank you very much for your recent stay with us and posting your review on the trip advisor. We are pleased to learn that you enjoyed the wide selection of buffet breakfast and the hotel's location. We are sorry for inconvenience during you stay. We will look into areas of improvements and corrective actions will be taken. Michael K, once again, thank you very much for your visit and we invite you to stay again. Warmest Regards, The Management Team

"Great staff"

4
theirreverentkitchen, Seattle, Washington 14/11/2017

Stayed here for two weeks end of Oct - early Nov. Check-in was quick and painless which was much appreciated after a long flight and a late night arrival. The staff really made for a positive experience from check-in to check-out. From the front counter staff to the dining room staff to the porters and doormen, all were constantly ready with smiles and friendly help. We tried to learn at least a few words and phrases of Myanmarese and everyone was eager and willing to help, despite our slow progress. Some of the staff even stopped us and volunteered phrases once they found out that we were interested. That was a really nice, personal touch. We had a delux room which was large by Asian standards. It was kept very clean, the A/C worked well, there was plenty of hot water and surprisingly, the WiFi in the room was excellent. We were on the back side, so it was relatively quiet, except for a truck-mounted loudspeaker around the corner that blasted out from early morning to late evening leading up to and during the Tazaungdaing Festival. That was totally out of the control of the hotel, but the hotel management went to the trouble to distribute a very nice flyer explaining the festival and apologizing for the noise. That was another nice touch. The breakfast buffet was outstanding and if you went away hungry, it was your own fault, because there was something for everyone and it was all well prepared and presented. We had an early morning departure for a side trip to Bagan and the hotel had take away breakfast boxes ready for us without even being asked. Again, the dining room staff made the extra effort to learn our preferences for other meals and made us feel almost like family. We can't say enough good things about them.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear theirreverenkitchen, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that overall your stay was a great one; enjoyed the hotel's accommodation, wide selection of buffet breakfast, other facilities and more importantly superior services of our staff and personal touch. It is our goal to meet and exceed our guests' expectation. theirreverenkitchen, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great hotel at a good price"

4
User 14/11/2017

My kids (12, 4, 8) and I stayed here for one night in an Executive double suite with an extra bed. We were greeted with an excellent view of the Shwedagon Pagoda. Room was clean and spacious enough, even with an extra bed. Staff was friendly and helpful. They allowed us the use of a room for a quick shower even after we checked out as we were taking late buses. Breakfast buffet was pretty good with a lot of options. Location was in walking distance of the circular train and a short taxi ride to Shwedagon Pagoda. I would definitely recommend and stay here again. Cons: You have to climb a few steps to get to the lift.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Mrs TMLJ, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that you had a great stay; enjoyed the hotel's location, accommodation with nice view, wide selection of buffet breakfast and especially the service of our colleagues. It is our aim to provide a pleasant stay to all our guests. Mrs TMLJ, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

" hotel with good service"

4
User 13/11/2017

I stayed for two days at this hotel.hotel is located in downtown.breakfast was awesome, staffs are helpful. room is small but it's enough for me. Mr.Thent Zim is nice manager. he is a pro .he arranged taxi and breakfast box for me in the early morning. junction city mall is about 10 mins walk from hotel.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Magnessen, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a pleasant stay here; enjoyed the hotel's good location, its facilities and the service of our staffs, especially Mr. Thant. It is our goal to meet and exceed our guests' expectations. Magnessen, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great hotel with great room and staffs!"

5
SawCL, Malaysia 09/11/2017

The hotel is right in the middle of happening area, which is along street 20. A small walk and there is a convenience store on your right just outside the hotel. Breakfast is served on 4th floor. Rooms are spacious for deluxe room! Clean, quiet and good!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear SawCL, Thank you very much for your recent visit to us and writing the review on the trip advisor. We are pleased to know that overall your stay was a great one; enjoyed the hotel's location, its facilities and superior service of our staffs. We will maintain and improve further. SawCL, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

""Thanks Phyu Phyu and Staff""

5
Stephen B, Greater Bendigo, Australia 04/11/2017

Well the staff are well presented and nice and helpful always obliging to help.They do have bathrooms with baths in them but mine had a shower very nice rooms and they had a movie channel and discovery channel to watch plus other channels from around asia and world .Check out is 12 noon ..They let me check in early which was good very relaxing and they have free Wi Fi....And its not far from Junction city shopping centre or 3mins to Gem stones new market...I had a really good stay there can't say a bad word ...Phyu Phyu is the manager there she good ladie..

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Stephen B, Thank you very much for your stay with us and sharing your experiences on the trip advisor. We are happy to know that you enjoyed the hotel and its services. We are very proud of Phyu Phyu and other team members delivered nice and helpful service to you and made your stay a pleasant one. We will maintain our service, qualities & standards and improve further. Stephen B, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great location "

3
philthered, Wrexham County, United Kingdom 03/11/2017

We arrived in the early evening, check in was quick and efficient. The rooms, although nicely appointed are on the small side, everything is packed into a tight space. The thing we appreciated was Barbecue Street (19th) was just around the corner. Dinner for two, with drinks, $20. Transfer from the airport is 10,000kts ($10).

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear philthered, Thank you very much for your recent stay with us and posting your review on the trip advisor. We are pleased to learn that you enjoyed the hotel's location, accommodation and its services and surroundings. It is our aim to provide a comfortable and pleasant stay to all our guests. philthered, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Comfortable and convenient"

4
tandemflyer32, Wellington, New Zealand 02/11/2017

Very comfortable, good location, attentive staff. Wide choice at breakfast catering to both Asian and European preferences. No double glazing and on a busy intersection so sound from constant use of horns cannot be avoided.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear tanderflyer32, Thank you very much for your recent stay with us and taking the time to share your experiences. It is our pleasure to read that you stay was a pleasant one; enjoyed the hotel's good location, other facilities, a wide selection of breakfast and especially superior service of our staffs. We are truly sorry for the traffic noise and looking for ways to tackle this issue. Ear-plug is available if needed. Tanderflyer32, once again thank you so much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"good sleep"

4
oglak, Japan 30/10/2017

Good location to access at Yangon's down-town. The room was clean and the bed was comfortable, so I was good sleep. The staff was so friendly and prepared a breakfast-box for my early morning flight. Really enjoyed my stay. Thank you so much.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear oglak, Thank you very much for choosing our hotel for your recent stay with us and posting your review on the trip advisor. We are glad at your overall stay was pleasant and enjoyed the service of our staff and hotel's facilities. It is our commitment to provide a comfortable and enjoyable experience to all our guests. Oglak, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Wonderful Service!"

5
User 29/10/2017

This was my first visit to Myanmar, and the staff in the hotel made my stay in the country very pleasant. The hotel is located in the heart of downtown, amid the enchanting buzz and activity of the city, which in itself is charming and it's people warm and lovely. I'd like to especially mention the great service the restaurant staff provided: they not only painstakingly put the most exciting complementary breakfast every morning but also helped me prepare a small surprise for my partner!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Lily T, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that you received wonderful, great service from our staff and enjoyed the hotel's location, varieties of buffet breakfast and other facilities. It is our aim to meet and exceed our guest expectations. It is our great pleasure, to have you as our valued guest and we hope to provide another pleasant stay to you. Warmest Regards, The Management Team

"Best stay"

5
soyamilk09, Macau, China 29/10/2017

Good location to access food courts and restaurants. Nice view facing pagoda. Considerate, helpful and cheerful staffs. We stay two nights at this hotel. This is the second time we stayed at this hotel. They upgrade our room due to the convenient of our senior member who could not moved well and they also arranged early breakfast for us at five because we need to depart at six for early flight.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear soyamilk09, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's prime location, accommodation with nice pagoda view, breakfast, other facilities and superior services of our staffs. It is our aim to meet and exceed our guest expectations. It is our great pleasure, to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Friendly and good service"

4
Ozmatho, Adelaide, Australia 28/10/2017

We arrived after 23 hours travel and at 11 pm to be met by very friendly, happy and efficient staff. All staff were excellent during our 2 day stay. The rooms are on the small side but whilst crowded even for a couple are adequate. TV reception as quite poor but we weren't there to watch television. Breakfast was just ok. The hotel was well located for what we wanted to do as we walked most place and it was a cheap taxi ride to just about anywhere else

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Ozmatho, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you received friendly and excellent service from our staff and enjoyed the hotel's location and other facilities. It is our aim to meet and exceed our guest expectations. It is our great pleasure, to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Nice Hotel Good Location"

4
Jason C, Singapore, Singapore 26/10/2017

I was there mid Oct 2017. I stayed there for 4 nights with a friend. Hotel location very good. About 15 minutes walk to Bogyoke Market.I would say hotel lovely decorated but just need to upgrade some area as it was getting a little old. Like wallpaper, some furniture due to wear and tear. Staff were nice and helpful. However, they understand some basic English. My room comes with a bath tub and shower area. Not very big, but just nice for 2 person. There were coffee, tea and a boiler in the room. Also 2 small bottle water. Breakfast on the 4th floor was nice. They have fruits, juices, coffee machine, bread, egg dishes, noodles, porridge, etc...

"My very 1st 5star rating hotel in Yangon."

5
User 24/10/2017

Its a nice hotel to live in the commercial city of our country ,Yangon... So many facts to point why i recommend u like this...among them,the room facilities r in good form.the rooms r clean & smart...the premium room is perfect...the staffs r so friendly....the restaurant ,eastern orchid,has so many varieties to choose,and the taste is awesome...The breakfast is also nice... Among so many good points ,if u ask to point me out the drawbacks,i have two things.1st is Car parking difficulty.2nd is there is no ATM bank machine & u cant also cash yr bill with any local (MPU)credit card at reception.. But in conclusion,this hotel is worth with my 5star rating...*****

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Hein H, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that your overall stay was perfect though there were difficulties for the car parking and no ATM machine. It is our goal to meet and exceed our valued guests' expectation. We will maintain and improve further our qualities, standards and services. Hein H, once again thank you very much for your stay, comments and recommendations. We invite you to visit us again. Warmest Regards, The Management Team

"Good value hotel, but eat out"

4
MDUK, UK 22/10/2017

It was raining a little when we arrived. Doorman rushed out to our car with umbrellas. This was indicative of the service we received at the hotel. The service was extremely good from all departments. The room was well furnished for a mid range hotel, comfortable and clean. Breakfast was plentiful with predominantly Asian food, fruits, cereals and croissants, I enjoyed breakfast however I made the mistake of eating in the restaurant. We were tired after a day of sightseeing and had an early flight. So rather than go out to eat as we had on the first night we tried the restaurant for convenience. We had the $7 specials. Either chicken noodles or chicken and rice. We also had sarah's. The chicken had clearly been reheated, not cooked fresh for us. Like warm and dried out. The butter rice was bland and tasteless. The satays were so dried out we could hardly get them off the skewer. It was really poor and the worst food we experienced in Yangon. Far better to get an Uber to the Rangoon Tea House.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear MDUK, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to read your comprehensive comments and understand that you enjoyed the hotel's accommodation, breakfast and the service of our staffs. We are sorry to know that quality and taste of foods you had were not up to your expectations. Please accept our sincere apology. We will improve them. MDUK, once again thank you very much for your visit and comments. We look forward to welcoming you again. Warmest Regards, The Management Team

"Bad design, no quality check for amenities"

1
User 19/10/2017

The air conditioner is installed at the end of the bed, it will directly blow your head during your sleep. The toothpastes are expired. They are expired on July, my stay is in October. How long does the hotel keep them...

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Somphop, Thank you very much for your recent stay with us and posting your review on the trip advisor. We are sad to learn that we could not deliver a pleasant stay to you. Please accept our sincere apology and corrective actions have been taken. It does not reflect our standards and qualities of service. Somphop, though your stay this time was below your expectations we do hope that you will give us another opportunity to provide you a much more pleasant and comfortable experiences. Warmest Regards, The Management Team

"The Excellent Service"

5
User 18/10/2017

The hotel services is very good. The food is delicious and meeting room condition is good too. The hotel located is in downtown and close to shooping mall, night market. In the morning, you can see the local market beside hotel to find myanmar traditional foods and can observe their daily life. I recommend you to come and visit this hotel.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Ying H, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's convenient location, its meeting room, food including varieties of buffet breakfast and more importantly the service of our staffs. Thank you so much for your recommendation. We will maintain quality of service & standards and improve further. Ying H, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent hotel.. Just book it"

5
panditrao, Mumbai (Bombay), India 17/10/2017

This hotel is 15 min walking distance from bogyoke market. From out side it doesn't appear great hotel but once you check in the experience excellent Room are spacious, Great spread of breakfast food, excellent staff( front desk , Housekeeping, room service and Resturant) Each and every Staff, manager,general manager is concerned and caring. Quality of sleep is good and I felt amenity this hotel is providing is world class. I will stay here again

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear panditrao, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that you had a pleasant stay; enjoyed the hotel's convenient location, its accommodation, good selections of buffet breakfast and superior service of staffs. It is our goal to meet and exceed our guests' expectations. panditrao, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"5 Star staff and location"

5
MBR338, Romsey, Australia 16/10/2017

We've travelled extensively and I would have to say this hotel in Yangon Chinatown has the friendliest staff I have come across. Always quick to smile and chat the breakfast, reception, concierge and housecleaning staff were amazing. Organising a cake (free of charge) and a happy birthday surprise sing a long for my wife's birthday was above and beyond what was required. Hotel food was very good in particular the local cuisine and a buffet breakfast that had changes every day for our 16 day stay was appreciated. Located in Chinatown and very close to food, bars and shops I couldn't be any happier with our choice of hotel.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear MBR338, Thank you very much for your recent stay with us and taking the time to share your experiences. We greatly appreciate your extensive comments and are pleased to know that you had an enjoyable and comfortable stay. It is our goal to meet and exceed our guests' expectations. MBD338, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Decent Hotel with very good location"

4
Prateek2kin, Mumbai (Bombay), India 16/10/2017

We stayed there for 2 nights on a weekend. The service was good. Staff was friendly and room were spacious. Though the receptionist were not that fluent with English, but it was manageable. Bogyoke San Market is very close by. The location was great.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Prateek2kin, Thank you very much for your recent stay with us and taking the time to share your experiences. We are happy to know that you enjoyed the hotel's superior services, its facilities and location. We will maintain qualities and standards of the hotel and improve further. Prateek2kin, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good location "

4
Arturo G, Mexico City, Mexico 08/10/2017

Clean and comfortable, good location, good value for money, excellent breakfast. We stayed twice during our travel to Myanmar. First time in a small room, enough for a short stay. The second in a Junior suite. Superb staff friendly and helpful, whenever you need a taxi, bus tickets, restaurants or even a late check out.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Arturo G, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's convenient location, its facilities and varieties of buffet breakfast; especially the service of our friendly and helpful staffs. It is our aim to meet and exceed our guests' expectations. Arturo G, once again thank you so much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Very nice but only a small fault "

5
User 07/10/2017

Very friend and helpful staff. location was great. breakfast range was also very nice! Stayed in 12th floor which I could enjoy the night view! But had to clean the shower drain. Too much hair blocked it.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear moonkyoung k, Thank you very much for choosing our hotel for your recent stay in Yangon, Myanmar and taking the time to post your feedback on the trip advisor. We are pleased to know that you enjoyed the hotel's accommodation with nice view, its location, breakfast and the friendly and helpful service of our colleagues. We are sorry for the hairs in the shower drain and please accept our sincere apology. We hope your overall experience was good. Moonkyoung k, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Dont always go by first impresstions"

3
KimMandy69, Christchurch, New Zealand 07/10/2017

I'll go through the cons not many but I should mention to be fair, firstly we arrived at airport & through emails we had organised to be picked up....no pick up, a taxi man helped us & got through to motel which we were then told to wait for 45 mins to be picked up...we were hot and grumpy so took a cab which was much cheaper anyway, got to the motel and were stunned by the outside....thought we were in the bronx! so was not a good start..however...after many apologies later things were worked out. Our room was way too small but we did go the cheaper side of things and the kettle when boiled was too hot to pour as the handle was boiling hot too. Now the pros...the staff are LOVELY....every single one of them. The restaurant is a must...yummy food. Would i go back....for sure...we would spend a little more though for a better room.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear KimMandy69, Thank you very much for choosing our hotel for your recent stay in Yangon, Myanmar and taking the time to share your feedback on the trip advisor. We greatly appreciate your comprehensive comments which help us to take actions on areas of improvements. We are truly sorry for the inconvenience you had upon arrival and during your stay. We are happy to know that our staffs are lovely and believe that they delivered good service to you. KimMandy69, though your stay this time is below your expectations please give us another opportunity again to provide you a much more pleasant and comfortable stay. Warmest Regards, The Management Team

"Excellent service"

5
Rasif_Islam, London, United Kingdom 01/10/2017

From the airport pick till the check out was a first class experience. All the staffs speaks english and were extremely friendly who made my stay very pleasant. The room was very comfortable and specious. It has a mini bar, tea & coffee maker, big tele, good air con, sofa, robe, desk, safe etc. Large toilet and shower comes will all toiletries, hairdryer, razor, comb. The hotel is in a good location, there are a lot of local shops, restaurants nearby. Best of all there is a 24hrs corner shop next door. Sule pagoda & Maha Buddha park is only about 15 mins walk. I liked the breakfast, there is a lot of options to choose from. The hotel restaurant and bar is generally very quite and slightly expensive for obvious reason. But the quality of food is good. I've tried Burmese curry and rice which were decent. I'll sure be back.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Rasif_Islam, Thank you very much for your recent stay with us and taking the time to share your experiences. Your extensive positive comments highly encourage our team and we truly appreciate that; we are pleased to know that your overall stay was a pleasant one. Rasif_Islam, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"clean rooms, nice breakfast"

4
alexaustria21, Vienna, Austria 27/09/2017

This hotel definitely lives up to western standards and the value for money is great! The rooms are very clean and comfortable but rather small (the twin rooms at least). The location is convenient to explore downtown Yangon, although it's a 20 min walk to Sule Pagoda. The breakfast is delicious and the buffet huge. Staff is friendly and helps with organizing bus tickets or taxis. Our number 1 pick in Yangon!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear alexaustria21, Thank you very much for your stay with us and taking the time to share your experiences on the trip advisor. We are pleased to know that you had a comfortable stay here; enjoyed the hotel's convenient location, the accommodation, varieties of buffet breakfast, other facilities and especially the superior services of our staffs. It is our goal to provide a pleasant stay to all our guests. Alexaustria21, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good place to stay"

4
adam21212017, Kuala Lumpur, Malaysia 23/09/2017

This was a good place to stay. We picked it out randomly because our other hotel did not honor their booking. We were glad we found this little gem of a hotel. I don't know what the other options are nearby but I would definitely stay here again.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear adam21212017, Thank you very much for your stay with us and taking the time to post your review. We are also glad that you had a good stay; moved from other hotel and enjoyed the superior service of our staffs and its facilities. It is our aim to meet & exceed our guests' expectations. Adam21212017, once again thank you very much for your stay and we invite you to visit us again. Warmest Regards, The Management Team

"Great Hotel with wonderful Staff."

5
User 22/09/2017

Hotel is very centrally located within walking distance of markets,bars, shopping centers, and Sule Pagoda. The Staff at this hotel were exceptional so friendly,helpful and always smiling.! The hotel is very well maintained with modern facilities,flat screen TVs and well appointed bathrooms. The breakfast was possibly the best I have ever come across with a large variety of hot and cold dishes and again friendly helpful service. Evening meals are available in the dining room at affordable prices with great service. Chilled juice and water are always available just inside the entrance door. Taxi service from Yangon International Airport is very good at a very reasonable cost of 8000/10,000 MMK. The journey takes approx one hour at busy times and half that at off peak times.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Kevin C, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to read that you enjoyed the hotel's location, its facilities and superior services. Our team is proud of your extensive comments on our staffs and the hotel. We will maintain qualities and standards of the hotel and improve further. Kevin C, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Always a pleasure staying here."

5
Travelgurus, Adelaide, Australia 21/09/2017

This our second stay here over the past 12 months and as per usual everything was just perfect. We always choose the Junior Suite - it is very spacious, has high quality fittings and everything you need in a hotel room is provided. It is great value for the money. The buffet breakfast is varied and plentiful with eggs cooked to order. We don't generally eat in at hotels at night but we do here!! The dining room setting, staff and food are excellent. The menu is not huge but it is varied with both Asian and Western choices and the value is very good - it is not that much more expensive than a good restaurant outside in Chinatown. From check-in to check-out the whole experience is perfect.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Travelgurus, Thank you very much for your recent repeated stay with us and taking the time to share your feedback on the trip advisor this time, too. We are delighted to read that overall your stay was a pleasant one; enjoyed the hotel's location, its accommodation, food, other facilities and more importantly the service of our staffs. We will maintain and strive for further improvements. Travelgurus, it is our great pleasure to have you as our valued guests and we invite you to visit us again. Warmest Regards, The Management Team

"Very nice hotel in the heart of the capitol."

5
b763, Shanghai, China 21/09/2017

Clean, comfortable, hotel. Amazing breakfast buffet and attentive staff with excellent English language skills. Nearly every member of the staff seemed to double as a concierge. Special thanks to Mr. Win Thaw Oo and Ms. May Me Moe Set who went above and beyond to make our visit easy and comfortable. The hotel is very centrally located with many markets and attractions within easy walking distance.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear b763, Thank you very much for your stay with us and taking the time to share your experiences. We are pleased to read that you enjoyed the hotel's superior service and its facilities plus convenient location; our staff provided you a nice and comfortable stay, overall. Your compliments on our staff have been shared among the team and they are so happy. b763, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Wonderful"

5
echomania, Hailsham, United Kingdom 21/09/2017

This was my first trip to Yangon and I opted for this hotel due to its location close to major tourist attractions. I booked a junior suite and after a speedy but friendly check-in was taken to room 709 where I was pleasantly surprised by the size and amenities in the room. The bed was super-comfy, the large TV had HBO Movies, Fox Movies plus CNN, BBC World and Nat Geo channels. A deep bathtub and a separate rain shower were in the bathroom - hot water was plentiful but took a little time to come through. The view from my window was great, the air conditioning worked well, the 24 hour room service menu was good and fairly priced. All the staff I encountered were very friendly and eager to help at all times and I thoroughly enjoyed my stay at this hotel.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear echomania, Thank you very much for your stay with us and taking the time to share your experiences. We are delighted to know you had a wonderful stay; enjoyed the hotel's superior service and its facilities plus convenient location. Your comprehensive comments highly motivate our team and we truly appreciate that. Echomania, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent"

4
Sandy K, Newcastle, Australia 18/09/2017

Stayed here for 4 nights having never been to Myanmar previously so didn't know what to expect. This hotel has fantastic staff . So friendly and helpful...nothings a problem. In my opinion this hotel had the most obliging and helpful staff I ever stayed at throughout the world.. The Restrarant serves enjoyable food at competitive prices. The hotel is clean and tastefully decorated.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Sandy K, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that overall you enjoyed your stay; accommodation and other facilities; especially friendly and helpful of our staffs. It is our commitment to deliver a pleasant stay to all our guests. We will maintain and improve further. Sandy K, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good Choice for Location, Service and Beds"

4
mbaas, Singapore 17/09/2017

This was our second trip to Myanmar and also our second time in Yangon. We chose to stay in the same neighbourhood (China Town) as it is quite convenient in terms of restaurant options and drinking places. Moreover some of the key sites of the city are in more or less walking distance (depending on your fitness of course). Best Western Chinatown Hotel definitely did not disappoint though there's nothing particularly outstanding about it either. We had a smallish room with a view of blind wall but the beds were very comfortable, the bathroom very functional, the TV big and with quite a few international channels, and room service was efficient. The rooms come with breakfast which is buffet styles with quite a few Asian (Burmese/Japanese/SE Asian) as well as Western options. There's also a bar where they can whip up a drink for you. On two days we made use of the driver which was suggested to us by the hotel itself to make trips outside Yangon and he was absolutely excellent. Although I don't remember his name I would highly recommend asking the hotel to arrange this for you.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear mbaas, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to learn that you enjoyed the hotel's convenient location, varieties of buffet breakfast and especially superior service of our staffs. It is our goal to provide the most memorable and pleasant stay to all our guests. mbaas, it is our great pleasure to have you as our valued guests and we invite you to visit us again. Warmest Regards, The Management

"A Wonderful Oasis"

4
Anncee2014, Brisbane, Australia 12/09/2017

It was hard to believe such a grand hotel could exist in the middle of such a poor yet convenient, neighbourhood. From the minute we opened the taxi door, the staff was welcoming and thoroughly solicitous of our comfort. They couldn't do enough to help accommodate our every wish so we could get on with what we were there for. The young men at the door, the young ladies at reception, the Manager, the Restaurant Manager and waiters, they were all so gentle and helpful. The buffet breakfast was the best laid out and managed compared to any we've had in Asia, UK and USA. There was tremendous variety, yet so beautifully laid out in quantities that made it appetizing, not overwhelming. A meeting room for our little group was all it lacked, but in such a large city, that was understandable as far as real estate is concerned. The housekeeping was very good, though we had to keep asking for more tea-bags, not being coffee drinkers. Some towel rails in the bathroom would have been helpful Congratulations Best Western Chinatown Hotel, Yangon. We look forward to our next visit.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Anncee2014, Thank you very much for your recent stay with us and posting your review on the trip advisor. Your extensive positive comments are really great; we are very happy to learn that you had a wonderful stay; enjoyed the hotel's facilities and its superior services. It is our goal to provide quality service to all our guests; meet and exceed our guests' expectations. Anncee2017, once again thank you so much for your visit and we invite you to stay again. Warmest Regards, The Management Team

"Great Breakfast"

4
carolleong1930, Kuala Lumpur, Malaysia 12/09/2017

The staff were very polite, helpful and english speaking. Rooms are clean. When we first arrived, the duty manager Mr. Soe Tun Win was there to welcome us. Great breakfast. Every day different menu. My family really enjoyed the food.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear carolleong1930, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read that you and your family enjoyed the hotel's food & accommodation, great breakfast and more importantly the superior service of our staffs. It is our aim to meet and exceed our guests' expectations. Carolleong1930, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great hotel, would recommend"

5
zon3d, San Francisco, California 11/09/2017

Rooms are big and spacious (executive room). The room outside windows needed a clean though. Staff are very helpful and friendly, and speak English. A 15 minute walk to Oceans Supermarket at St Johns and 15 mins walk to Junction City shopping centre (or a 1500 kyat taxi ride through Grab). Easiest way to get around from this hotel is by ordering a taxi through the Grab (or Uber) app (it's cheaper and no haggling required). You'll receive a phone call from the taxi driver asking where you are, simply give your phone to any of the hotel staff and they will direct the taxi driver to you. Also, this hotel provides a great breakfast each day.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear zon3d, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that you enjoyed the hotel's prime location in the downtown, its facilities and more importantly the superior service of our staffs. Thank you so much for your recommendation. Zon3d, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"OK but could be better"

3
User 08/09/2017

Hotel is within China Town as the name suggests. The breakfasts provided limited options and some of the fruits were overripe. The noise from the street could be annoying. Small hiccups, such as lights not connected and a slow lift made the almost pleasant stay annoying. Desk staff were very accommodating. No pool.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear wwwt56, Thank you very much for your recent visit to us and sharing you feedback on the trip advisor. We have noted with thanks for your comments and improvements will be done. We do hope that you will give us another opportunity to provide you a much more pleasant and comfortable stay. We look forward to welcoming you back. Warmest Regards, The Management Team

"Best cheap hotel in China town...."

4
Tip I, Thailand 07/09/2017

I stayed this hotel 2 times when I travel to Myanmar because I like their service is the first reason. And also their room are nice, not big but comfortable and clean. Comfortable bed and full amenities in bathroom. Good location with walking distance from hotel to shopping mall, China town area where you can enjoy local food. I will stay at this hotel again for sure when I travel to Yangon next time.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Tip I, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a pleasant stay here; enjoyed the hotel's location, accommodation and other facilities and more importantly the superior service of our staffs. Tip I, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great stay & best service"

5
User 05/09/2017

We arrived to the hotel and got an early check in at 7:30am after a nightbus from Bagan. The hotel is in an excellent spot for exploring the city, with several local landmarks - Bogyoke Market (1km), Sule Pagoda (1,3km), the Circular Train, 17th street, Shwedagon Pagoda (3km) - within walking distance.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Chi T, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to learn that you had a great stay here; were provided an early checked-in; enjoyed the hotel's excellent location, its facilities & best services. Chi T, once again thank you so much for your visit and we invite you to come back. Warmest Regards, The Management Team

"Clean, and centrally located"

4
Shanghai_Stef, Shanghai 04/09/2017

Stayed only one night as a stopover. Rooms were clean and spacious (at least mine which was a junior suite). They had rénovation going but the noise was not so bad (11th floor). Location is good. 45minute walk (if the heat or the massive September thunderstorm doesn't scare you) to the Shwedagon Pagoda. And easy reach of the towns food spots. Staff very friendly - as is customary in this part of the world - and helpful.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Shanghai_Stef, Thank you very much for your recent stay with us and taking the time to share your experiences. We are glad to learn that you had a good stay here; enjoyed the hotel's convenient location, its facilities and especially friendly service of our staffs. Shanghai_Stef, it is our great pleasure to have you as our valued guests and we invite you to visit us again. Warmest Regards, The Management Team

"Great stay in Yangon"

5
User 04/09/2017

The room is small but has all you need. This is in Chinatown so when you go out of the hotel, you will experience Myanmar living its daily life. The staff are very friendly. That one show the hospitality of Burmese.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Adie K, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a great stay; enjoyed the hotel's convenient location, its accommodation & other facilities and especially friendly services of our colleagues. Adie K, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Oasis in the heart of Yangon"

4
AHan1963, Singapore, Singapore 04/09/2017

Clean and tastefully decorated room; pleasant and helpful staff; great breakfast spread that changes each day. Hotel is situated in the heart of the busy city center, at the edge of Chinatown. It was great to be able to come back to a quiet and homely environment at the end of each day of work. Our hotel room price included breakfast!! Value for money.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear AHan1963, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's convenient location, its accommodation & other facilities and especially superior services of our colleagues. We will maintain quality & standards of the hotel and improve further. AHan1963, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Nice place. Good deal"

5
User 26/08/2017

This hotel was nice for what we paid for it an the breakfast was exceptional. The location wasn't ideal but it was decent. Just make sure you specify that you want to be on a non-smoking floor if that's your preference. The staff was extremely helpful and friendly. I had a cut on my leg and one of the staff members, Nay Thu Hein, walked with me to the store to help me buy medicine. Would recommend!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Phil L, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read that you had a nice stay; enjoyed the hotel's location, accommodation, breakfast and other facilities; especially the superior service of our staff. Thank you very much for your recommendation. Phil L, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Very good choice in Yangon!"

4
User 25/08/2017

Fantastic position in Yangon. The district around the hotel (Chinatown) is like a big open market, full of restaurants that propose barbecue, noodles...very tasty! Good and rich breakfast and friendly staff. The only negative point is related to the room that was small and with a little bit of smoke smell.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Luca M, Thank you very much for your recent stay with us and sharing your experiences. We are pleased to know that you had a great stay here; enjoyed the hotel's location, accommodation & other facilities and more importantly the superior service of our colleagues. We are sorry for the size of the room which is below your expectation. It is our aim to meet and exceed our guests' needs. Luca M, it is our great pleasure to have you as our valued guest and we look forward to welcoming you again. Warmest Regards, The Management Team

"Tips, tips! Get 'em while they're hot!"

4
shinraemonsam, Sydney, Australia 23/08/2017

Ask for a room facing the pagoda, highest floor available. Although you will get sick of pagodas by the time you are done in Myanmar, this is a good place to start. I rate the breakfast highly for Myanmar. Start the day right with sushi and creme caramel... Don't be shy, drink the mini-bar dry. Cheap like you wouldn't believe. Best enjoyed in the tub. Which leads me to the question: when did glass walls between bedrooms and bathrooms become a thing?

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear shinraemonsam, Thank you very much for your recent visit to Best Western Chinatown, Yangon and posting your review on the trip advisor. We are glad to know that you enjoyed the hotel's accommodation with good view, varieties of buffet breakfast and other facilities. It is our aim to provide quality service and facilities to all our guests. Shinraemonsam, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good base in Yangon"

4
mary m, London, United Kingdom 22/08/2017

This hotel was at a great location in Yangon. Staff were very attentive and couldn't do enough for you. The rooms were clean, large enough and had everything we needed but were a little dark due to the decor.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear mary m, Thank you very much for your recent stay with us and taking the time to share your experiences. We are glad to know that you enjoyed the hotel's location, accommodation and the service of our staff. It is our commitment to meet and exceed our guests' expectations. Mary m, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Cozy & Helpful Staff"

4
philipwU7296MP, Yangon, Myanmar 21/08/2017

My 1st trip to Myanmar, so I am totally new to Myanmar. Via GOD's blessings, I booked the Best Western Chinatown Hotel, Yangon, all the staff is very helpful, from AFOM Mr. Nanda, Duty Manager Mr. Soe Tun Win, all trying to assist me from the time I arrived, as well as to assist me to get around with the appropriate transportation, assist me to make the phone call as well. The Concierge also recommend good Burmese Restaurant for me to taste the local food, which make my 1st trip much more easier than expected. Though the hotel is located right at the Chinatown, but it is located at a relatively good spot easy to get around and get transportation, plus it is not as messy as other hotels in the nearby street .... My sincere appreciation to all the staff for their assistance.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear philipwU729MP, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that your overall stay was excellent; enjoyed the hotel's prime location, its facilities & services; especially the superior service provided by our colleagues Mr. Nanda and Mr. Soe Win Tun. They are our shinning stars and it is our goal to deliver a pleasant stay to all our guests. PhilipwU729MP, once again thank you very much for your visit and we invite you to come and stay here again. Warmest Regards, The Management Team

"Good value "

5
ngoctrantran, San Jose, California 17/08/2017

The staff were attentive. The place was clean. The room, though small, was luxurious with everything needed to be comfortable, including a pair of ear plugs. The pillows are soft and fluffy, so were the bath towels. Good walking distance to the local night market. Great view from room 607.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear ngoctrantran, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that you enjoyed the hotel's prime location, the accommodation with great view; the hotel's other facilities and especially the superior service of our staffs. Ngoctrantran, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Wonderful"

5
RobNoosa, Noosa Heads 15/08/2017

This Hotel in the middle of Downtown is just wonderful. Right in the action, view to the Pargoda. The room we had was spacious with all the facilities. The breakfast is one of the best I have every had in a hotel. The staff were very attentive in all ways

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear RobNoosa, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a pleasant stay here; enjoyed the service of our staffs and the hotel's facilities. It is our goal to meet and exceed our guests' expectation. RobNoosa, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Exceeded Expectations"

5
videoordvd, New York 09/08/2017

When we decided to stay at the Best Western Chinatown, we did so for the location and value, both of which turned out to be great. The hotel is in an excellent spot for exploring the city, with several local landmarks - Bogyoke Market, Sule Pagoda, the Circular Train, 17th street - within walking distance. What we didn't expect was how excellent the service would be. The staff were some of the friendliest we've encountered anywhere! There were no communication issues whatsoever. When we first arrived, we were having trouble finding a SIM card that worked with the local cellular networks. One of the doormen not only told us how to find a shop which sold them, he even volunteered to give us his personal SIM out of his own phone! The rest of the reception crew always handled special requests with a smile, such as packing a to-go breakfast for early morning trips. Ms. Nwe Yin Win was especially cheery, kind, and helpful. The manager set us up with a guide/driver named Cho who took us to local sites as well as a day trip to Kyaiktiyo Pagoda at very affordable rates. In terms of downsides, our room was small and cramped, and the pressure on the sink in the bathroom wasn't great. But the room was clean and had a very comfortable mattress. Overall, this is a great place to stay while seeing the sights of Yangon, even more so considering the price point.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear videoordvd, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read that you had a great stay here; enjoyed the service of our colleagues and facilities of the hotel and its convenient location; and exceeded your expectations. Videoordvd, it is our great pleasure to have you as our valued guests and we look forward to welcoming you again. Warmest Regards, The Management Team

"The Best Service"

5
User 07/08/2017

The services provided by the hotel was very satisfactory. The staff could fulfill the needs of the customers in timely manner. The foods are also tasty, hygenic and there are variety of choices. Therefore we can recommend other people to use this hotel and we want to hold the activities again here.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Ne W, Thank you very much for your recent visit to us and writing your review on the trip advisor. We are delighted to know that our colleagues provided you the best service and enjoyed the hotel's food and other facilities. It is our goal to provide a pleasant and comfortable stay to all our guests. Thank you so much for your recommendation. Ne W, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"The place to stay"

5
John D, Patong, Thailand 04/08/2017

Great location. Friendly helpful staff. Enjoyable buffet breakfast. Comfortable rooms. Only downside was the street noise at night, they do provide ear plugs but double glazed windows would make a big difference.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear John D, Thank you so much for your recent stay with us and posting your experiences on the trip advisor. We are pleased to know that you enjoyed the hotel's location, the accommodation, varieties of buffet breakfast and the most important is the service of our colleagues. We will maintain the quality of service & standards and improve further to provide all our guests a pleasant stay. We are truly sorry for the noise issue and do provide a pair of ear plug. John D, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"A great value!"

5
nriemen, Winchester, Virginia 03/08/2017

For a mid price hotel, this facility offered huge rooms, comfy beds with fluffy pillows and a great and helpful staff. A small market is right next door for cold drinks and snacks and the night market is just around the corner. This hotel is in a great location and we fully enjoyed our stay.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear nriemen, Thank you very much for your recent stay with us and sharing your experiences. We are pleased to know that you had a wonderful stay; enjoyed the service of our colleagues, the hotel's facilities and good location in the downtown area. Nriemen, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Centrally located, great breakfast"

4
LBGoom, Mauritius 03/08/2017

We stayed (family of 4) there twice, on our way to Myanmar and back from Myanmar. It is well located within reasonable distance from the main sight-seeings. The Bogyoke is within walking distance. The Sapel spa (traditional Burmese massage) is also very near. So is the 17th street with its livelyrestaurants/pubs. We stayed in the executive rooms on the 10th floor which give a beautiful view of the Shwedagon Pagoda. We could have a good sleep in the bed (great mattress/pillows). The staff is very friendly and helpful, especially the front door staff. Breakfast is very nice with a wide choice. On our second stay, we were given rooms on the 11th floor but we prefer the ones on the 10th. There was a faint smell in the room (11th floor) and the carpet was also uneven in one room, where one could trip if you are not careful. Overall we like the hotel and would stay again. Not to miss TryMe restaurant, round the corner. The food(Japanese, Chinese, Thai etc) is delicious and real value for money.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear LBGoom, Thank you very much for your recent stay with us and sharing your experiences. We are pleased to know that you and your family had a pleasant stay here; enjoyed the service of our colleagues, the hotel's accommodation with great view, varieties of our buffet breakfast and good location in the downtown area. LBGoom, it is our great pleasure to have you as our valued guest and we invite you all to visit us again. Warmest Regards, The Management Team

"not up to scratch"

3
sthorba, Tirana, Albania 31/07/2017

Central enough hotel but lacking in some services. Staff helpful but English Language skills lacking. Alot of problems with Laundry service with clothes not cleaned properly. Whites had to be cleaned twice and only discovered a day after check out that the colors hadn't been washed properly either, not very happy that only 10 percent was reduced from the bill. If you cant offer a proper laundry service then please dont offer the service at all. elevator very slow with extremely hot unconditioned corridors.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear sthorba, Thank you very much for your recent stay with us and taking the time to share your experiences. We are sorry to read that you were not satisfied with the laundry service. Please accept our sincere apology. Correction action has been taken to improve our service. We are happy to know that our staffs were helpful. Sthorba, we do hope that you will give us another opportunity though your stay this time was not up to your expectation. We invite you to visit us again as we like to provide a much more pleasant stay. Warmest Regards, The Management Team

"Great location, GREAT STAFF!"

5
User 26/07/2017

We stayed at the BW China Town on for two days both on our way into Myanmar as well as on our way out. Unfortunately, upon arrival my debit card got cracked and I was unable to pull money from any bank ATM. With the help of Ms. Phyu Phyu we were able to get phone credit, and using her phone call my bank so I could then transfer money to another card. It was a worrisome problem that could have ruined our holiday but was resolved by the BW Staff. Furthermore, despite staying in other comparably priced hotels throughout our two week travel we found the breakfast at the BW Chinatown was the best and offered the most variety. Lastly, it is conveniently located and therefore easy to get around. Thanks again Ms. Phyu Phyu Mr. Luke and Ms. Ajeng

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Mr. Luke M, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to read that our staff was helpful to you; enjoyed the hotel's varieties of buffet breakfast and its location. It is our goal to provide a pleasant stay to all our guests. Mr. Luke M, it is our great pleasure to have you as our valued guests and we invite you to visit us again. Warmest Regards, The Management

"Great location"

4
sarslapworth, Atherstone, United Kingdom 26/07/2017

When we arrived we were greeted with a cold drink and friendly staff. We were offered an upgrade on the room which we accepted and had a lovely view. The front door staff are extremely friendly and helpful and gave us directions to 17th street which is one of the main street food areas. There is also a small supermarket just outside which sells a variety of food and drink. Overall we really enjoyed our stay.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear sarslapworth, Thank you very much for your recent stay with us and taking the time to share your experiences. We are glad to read that our staff provided friendly service; enjoyed the hotel's convenient location and its surroundings. It is our goal to meet and exceed our guests' expectation. sarslapworth, it is our great pleasure to have you as our valued guests and we invite you to visit us again. Warmest Regards, The Management Team

"Great Staff, all around great hotel"

5
dingerbel, Bangkok 12/07/2017

I stayed at this wonderful hotel in June 2017, the room was small, but very comfy and clean. The staff where amazing the whole time we where there and they always went out their way to help and advise. The food was a great standard, both in the room and in the restaurant , a good bfast buffet with lots of choice.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear dingerbel, Thank you very much for your recent stay with us and taking the time to post your review on the trip advisor. We are pleased to know that you had a wonderful stay here; enjoyed the hotel's facilities, food and superior service of our staff. dingerbel, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management

"Great hotel"

5
Eric L, San Francisco, California 11/07/2017

This is a fine hotel. The staff were very friendly. The concierges, in particular, were very helpful to plan our outings. Buffet breakfast was quite good. We only stayed two nights but I would have been very happy to have stayed longer if we were staying longer in Yangon.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Eric L, Thank you very much for your recent visit to us and taking the time to post your review on the trip advisor. We are glad at you had a pleasant stay here; enjoyed the hotel's facilities and superior service of the staff especially the concierge team. Eric L, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management

"Reasonable price with convenient location"

4
User 10/07/2017

Veryyy good location. Very conveinent to anywhere in yangon. 19th street is just 10 min walking distance away. We took the executive room with pagoda view. The room is not very spacious but it is just nice to stay. The bathroom is separate shower room and a bathtub. The staffs are very friendly. Theres only one life but not so long to wait. Breakfast is awesome. Price is also reasonable. Very recommended. Con- not the actual king size bed. It is two single beds connected to make it a king size bed

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Oaung H, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you enjoyed the hotel's location, room, breakfast and especially the service of our colleagues. Oaung H, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good Hotel in Yangon"

5
User 05/07/2017

Excellent service. Very friendly and helpful staff. Location good. Will recommend this hotel. Food at their Easten Orchid restaurant is good with different menu each day. Rooms are clean and well maintained. Will also arrange city and pagoda tours.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Tony K, Thank you very much for your recent stay with us and taking the time to share your experiences. We are happy to read that you enjoyed the hotel's location, rooms, meals, other facilities and the quality service of our colleagues. Tony K, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great hotel with exceptional staff"

5
jthpdbakes, Porirua, New Zealand 04/07/2017

My sister and I recently spent over a week at this hotel. The hotel had everything and more that we needed to make our stay there very comfortable. But it is the staff who work there that will last in my memory. From the wonderful reception staff, the porters and security staff, the friendly, cheery housekeeping staff to the always helpful and thoughtful restaurant staff. For these amazing people, nothing was too much bother and everything was done with a smile. Not only were all the staff very professional, but it didn't take them long to figure out what our daily routines were and anticipate and organise things for us. We cannot thank you enough for making our stay as comfortable for us as you possibly could

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear jthpdbakes, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read that all our staff provided you superior quality service and made your stay a pleasant one. It is our goal to meet and exceed our guests' expectation. jthpdbakes, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Comfortable hotel with friendly staff"

5
Travelfan101520, Leesburg, Virginia 02/07/2017

Stayed here when we arrived in Myanmar and again when we left. Both nights everyone was friendly and helpful. It was next to a street where you could eat on the street with the locals. Also right next star was a small market to buy snacks, water, ice cream, etc. Both mornings we had to leave before breakfast started but the staff packed us box lunches which included banana, cheese sandwich, egg, water and croissant which we enjoyed both mornings on the way to the airport. Room was comfortable with a nice bed, TV with HBO and refrigerator. The view from my first room had the Shwedagon Pagoda so was nice to see that in the evening and in the morning light. The view on the other night was of around the surrounding city area. WiFi worked as expected. Served its purpose for the limited time we were in Yangon.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Travelfan 101520, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read that our staff could provide you friendly and helpful services; you enjoyed the accommodation with nice view, other facilities, the hotel's location and its surroundings. It is our goal to meet and exceed our guests' expectations. Travelfan 101520, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"recommended !!!"

5
User 01/07/2017

i like this hotel furstly is location. very convenience with walking distance to China town where I can find lots of local restaurants,small shopping malls. and I chose this hotel for 2nd time as i like their services,facilities,amenities in room, rooms is clean and very good layout for comfortable stay for my one week trip. this is very nice hotel.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Tip P, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to read you enjoyed the hotel's location & its surroundings, the hotel's facilities and especially superior services of our colleagues. Thank you very much for your recommendation. Tip P, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"not quite the quiet oasis in the heart of Yangon"

4
Richard H, Kansas City, Missouri 01/07/2017

The Best Western Chinatown is not quite the quiet oasis in the heart of Yangon. The hotel is well situated in Chinatown but Chinatown is the bustling area of Yangon. The street side of the hotel has a wonderful view of the Pagoda. The hotel is renovating and so the not so quiet. The hotel is a quick taxi ride from the airport for 8000. The staff are friendly and helpful but perhaps a bit too helpful. Questions to the staff are more often than not answered by multiple people at the same time. The restaurant is on the 4th floor and serves breakfast buffet and lunch and dinner. The food is good but not great. Oddly enough the hotel is opposed to taking breakfast in the room but after much debate the hotel staff carried the plate back to the room for me each day. I noted day one two additional individuals inquired as to the option of breakfast in the room. The first room was 1208 with the wonderful view but the room is located adjacent to the rows of HVAC units on the exterior of the building and the vibrations proved to be disturbing at best. The staff were not quick to accommodate the room move despite the move to a smaller room. The second room was 1202 without a view but also without the noted vibrations. Assorted other building mechanical unit noises persisted. Needless to say I am sensitive to noise and vibration. The non view rooms are also the quiet rooms as the road noise is car horns from 6 AM to 10 PM. The HVAC works quite well in the rooms and is quiet and efficient and effective. The internet worked well and is quick enough for day to day usage. Oddly enough a few sites would not load without the use of a VPN. Kaspersky Secure Connection was included in the anti virus software and worked well for the noted pages. The one site of interest was the Thai Airways booking management site. A convenient store is directly next door to the hotel. Day one walk across the street and walk right to Junction City and enjoy the new shopping mall and new food court and the new food market and new western style bathrooms. Junction City is very new and very nice. The current season is wet season and the umbrella proved to be of value both for the rain and the sun. The overcast associated with wet season is a good contrast to the heat and the sun. The refrigerator in the room works well. The hotel water is hot. The hotel needs a lounge area as the rooms are small with little opportunity for individual space. The lobby is not small but overrun with staff. The restaurant is not small but overrun with staff. The one location with a bit of peace and quiet in the hotel is the business area on the 5th floor. The entire staff speaks English but not fluent English. The staff reacted to key words without understanding the question; and as an example I inquired as to the options for a taxi to the airport the next day and the staff hailed a taxi. The tourists from USA are few and far between based on observation. The hotel is very good for Yangon but good for other more high end locations. The $60 room in Yangon is the $40 room in Bangkok as an example.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Richard H, Thank you very much for your recent stay with us and taking the time to share your experiences. We highly appreciate your comprehensive comment covering entire services and facilities. We have noted areas of improvements and corrective actions have been taken. We are sorry for the inconvenience you had especially the noise issue. Overall, we believe you enjoyed your stay. Richard H, it is a great honour to have you as our valued guest. We look forward to welcoming you back to provider you a much more pleasant stay. Warmest Regards, The Management Team

"difficult to have something better for this price"

4
jdezeure, Bangkok, Thailand 27/06/2017

This is my second long stay visit at this Hotel. Mostly welcome again and experiencing a very good service full of friendliness and courtesy. Some dark points however, starting with the internet which is a real disaster. During the day there is little or no problem but in the evening: nothing works. Surely not uploading which can even take a full night for 2 or 3 messages. The TV has about all interesting channels one can imagine. But some customers succeed in convincing the hotel engineer to shift channels, unannounced and often to great disappointment. The restaurant is one of the best and perhaps the best quality for the price. Discounted wine at 14 US$/bottle and super tender beefsteaks can make dining a very pleasant experience. The buffet breakfast is unmatched. Delicious and with lots of choices which are different every day. The soups are the best I ever have tasted! The only single small elevator is very busy and frequented by all customers over the 12 floors. Carpets in the rooms are also no longer preferred although the rooms are clean and neat! The executive 32 sq.m. room at 70US$/night (low season) is simply a best choice! Location is central and OK. Always taxi available in front of Hotel. Idyllic view on the illuminated Shwedagon pagoda at night.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear jdezeure, Thank you very much for your continuous and repeated support us as long stay guest. And, we appreciate you took the time to share your experiences. We are delighted to read your extensive comments; overall you enjoyed the hotel's facilities and the superior services of our staff. We acknowledge areas of improvements you have mentioned and actions have been taken for improvements. jdezeure, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good business hotel in Yangon"

4
Anh Khoa P, saigon, Vietnam 27/06/2017

- Hotel location in the heart of the city near China town. - Furniture on average level. - Very good view from window. - Staff attitude extremely hospitable. - Restaurant so small. - The breakfast is delicious and very rich. - Slow internet. - The only regret is that there is only 1 small elevator. - Good value hotel for business trip.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Anh Khoa P, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to read that you enjoyed the hotel's location, accommodation and meal, other facilities and especially superior services of our staff. Anh Khoa P, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great training, super staff"

5
PeterinHuaHin, Hua Hin, Thailand 23/06/2017

I have stayed here a few times during the past 2 years. The rooms are very clean and good value for money. The highlight is the staff, who are very welcoming. Everyone really makes an effort to welcome you to the hotel. It's a good place to stay in downtown Yangon. Rooms are well designed for business / work related travel.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear PeterinHuaHin, Thank you very much for your continuous support to Best Western Chinatown Hotel, Yangon and taking the time to share your experiences. We are delighted to read that you had pleasant stays here especially enjoyed superior services of our colleagues. We will maintain service quality and improve further. Dear PeterinHuaHin, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good location, lots of food options. Service can be better."

4
User 21/06/2017

Stayed for 10 nights. Location is good. Staff are courteous. Housekeeping needs improvement as the staff is inconsistent in beverage replenishment. WiFi is slow. I am back for another one month stay. Chose this place again due to the location. Opted for a bigger room as the previous room was a little too small. Breakfast is good. Basically you get what you paid for but do not expect wonders.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Kenneth A, Thank you very much for your recent long stay with us and the review you have posted on the trip advisor. We are pleased to know that you enjoyed the location of our hotel, services and other facilities. We are sorry for our housekeeping service to replenish beverages and have taken actions for the improvement. It is our goal to meet and exceed our guests' expectations. Kenneth A, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Welcome welcome "

5
hekafarm, Singapore, Singapore 21/06/2017

We really appreciated the personal and positive experience from all the staff, from reception through to Dining through to Room service, fantastic! We will be back again. Helpful at every step of the way. From taxis to directions to local history

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear hekafarm, Thank you very much for your recent visit to us and taking the time to share your experiences. We are glad at your stay was pleasant and enjoyed the facilities of the hotel and especially fantastic service of our colleagues. Hekafarm, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good Value in a Good Location"

4
KeeponKrusing, singapore 16/06/2017

We stayed for 4 nights in a executive room on a high floor. The room was big enough for us with a big bathroom. The room had a nice view of the golden pagoda. The room had all the amenities needed and was well set up with a comfy big king bed. Wi fi was so so in our room, it came and went and the signal wasn't strong. There was a bit of traffic noise so if you were a light sleeper that might bother you but we both slept well. Everyone at the hotel was super friendly, efficient and helpful and we were allowed a late checkout. Breakfast was great, good choices and good coffee. In the low season the room offered very good value for money. I would stay here again, lots of action in the streets outside.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear KeeponKrusing, Thank you very much for your recent stay with us and posting your review on the trip advisor. We are pleased to read that overall your stay was a pleasant one; enjoyed the great service of our colleagues and the hotel's facilities including the accommodation and meal. We are truly sorry for the traffic noise due to its prime location in the downtown area with heavy traffic volume. KeeponKrusing, once again thank you very much for your comment and we invite you to visit us again. Warmest Regards, The Management Team

"Great location, delightful staff"

5
TheTravelingHorse, Singapore 14/06/2017

We visited Rangoon as a family of 5 & had 2 rooms booked at Best Western Chinatown. Quite enjoyed our stay here. Highlights were: 1. Staff is very helpful - at the reception, in the restaurant. This is a theme across Myanmar where people are just amazingly cheery & helpful. 2. Breakfast spread is among the biggest I have seen in non 5-star hotels. Has enough vegetarian options & if not, they were happy to cook up for us. 3. View - we had a high floor room which gave us a view of the shwedagon Pagoda. Made for splendid viewing in the morning. 4. Location - smack in heart of downtown. Taxis are easily available. Street food is a couple of streets away. Downtown attractions are at walking distance. There is a small conference store nearby as well to buy milk / snacks etc. 5. Rooms & bathroom are very spacious & well kept. Could be a bit cheaper, but I would happily stay here again :)

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear TheTravelingHorse, Thank you very much for your recent stay with us and taking the time to share your experiences. We are so glad to read that you had a pleasant stay; enjoyed great service of our colleagues, the hotel's location, room with nice view, the breakfast and other facilities. It is our goal to meet and exceed our guests' expectation. TheTravelingHorse, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good hotel - great location"

4
User 12/06/2017

Very friendly welcome by reception staff and porters. Our porter Francis was extremely friendly and helpful - could not do enough for us. We stayed here twice and both rooms had wonderful views of the Shwedagon pagoda. Rooms were large, comfortable and clean. Breakfast was was very good and a breakfast box was given to us in early check-out days.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear hessenhelmut, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you had a pleasant stay here; our colleagues provide friendly and helpful service especially, Francis, who stand out among others staff; enjoyed the facilities of the hotel. hessenhelmut, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"great staff and excellent quaity room"

5
paulmblew2017, Yangon (Rangoon), Myanmar 08/06/2017

they upgraded my room after having viewed a few the day before so it was a great start. the bed was very comfortable so i had a good nights sleep. with my upgraded room i had a view of the hospital and pergoda in the distance. breakfast was international standard, i had poached eggs etc. francis was nice and spotted me as i arrived to help with my bags. Phyu Phyu was very kind with expaining the prices and providing the upgrade.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Paulmblew2017, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that our staffs are doing great; you enjoyed the facilities of the hotel and superior service of our staff especially Phyu Phyu and Francis. Paulmblew2017, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Great Experience, Execellent Service"

5
User 07/06/2017

We initially booked only for 1 night to see if the place is okay and planning to transfer to other hotels if we are not satisfied. However, we ended up staying for 3 nights. The staff are helpful and very polite. The room is spacious, with fast wi-fi, and toiletress are being replinished every day. There was a free breakfast until 10am with wide variety of food and all tastes good. The F&B manager was very nice and engaged with their guests. I was also surprised and at the me time grateful when they gave me a cake as it happened to be my birthday. Overall, it was a great experience staying in Best Western Chinatown Hotel and we will definitely recommend this to our friends and colleagues.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Francis C, Thank you very much for your recent stay with us and taking the time to share your experiences. We are glad to know that overall your stay was excellent and our colleagues could provide you professional service and great experiences. It is our goal to meet and exceed our guests' expectations. Francis C, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Great hotel in a great location"

4
James L, Melbourne, Australia 07/06/2017

We stayed three nights at the Best Western Chinatown and thoroughly enjoyed it. The location is perfect. The rooms are clean, bright and modern. Our rooms looked toward Shwegadon pagoda which was a real treat. The staff are all very friendly and helpful and really added to the pleasure of the stay. They were very attentive when we returned from sight-seeing, meeting the taxi with umbrellas etc. Our favourite was Francis who greased us with a big smile and cool drink on arrival and managed multiple bags without difficulty. We would definitely stay there again.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear James L, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to know that you had a pleasant stay; enjoying the hotel' location and its facilities' especially attentive, friendly and helpful service of our colleagues. We have shared your compliment on Francis and are proud of him. James L, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Nice and Clean business hotel"

4
User 06/06/2017

The hotel located at Good location with clean room and amazing service quality from the staffs. Definitely recommended for those that are planning to visit Downtown of Yangon. I will definitely stay here again during my next trip to Yangon.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Marthinus H, Thank you very much for your recent stay with us and writing your feedback about the hotel. We are pleased to know that you enjoyed quality service of our colleagues; the hotel' location and other facilities. Thank you very much for your recommendation. Marthinus H, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"A great hotel"

5
40pluscountries, West coast, USA 05/06/2017

I really enjoyed my stay here. The room was clean and well appointed - I loved the shower. The location is terrific, right downtown. The breakfast was by far the best I had in Myanmar with lots of selection both Asian and European. The staff was quite nice, in particular the night staff is very careful checking details; I felt very safe. I ended up changing money here several times as I felt the exchange rate was quite reasonable.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear 40pluscountries, Thank you very much for your recent stay with us and sharing your experiences. We are delighted to know that you had a great stay here enjoying the accommodation & food, location and more importantly the service of our colleagues. 40pluscountries, once again thank you very much for your visit and we invite you to come back. Warmest Regards, The Management Team

"Excellent hotel"

5
ssparmar49, London, United Kingdom 25/05/2017

Staffs are very friendly and the breakfast in the morning is very nice. Location in not very good area but easy to go around. Staffs are very helpful especially reception and they were very friendly. Hotel is very clean and spotless.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear ssparmar49, Thank you very much for your recent stay with us and writing the review. We are pleased to know that your stay was pleasant enjoying superior services of our staff and the hotel's facilities. It is our goal to provide an enjoyable stay to all our guests. ssparmar49, once again thank you very much for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Superb staff, excellent location, great amenities, made our visit a pleasure."

5
User 22/05/2017

Our group of six friends stayed at the hotel for two nights, checking in on May 19 and out on May 21. We had three rooms on the tenth floor. The rooms were clean and modern. Beginning at check-in, Mr. Pyae Phyo Zaw arranged for us to get settled in our rooms, and helped us in numerous ways during our stay; many thanks to him! All of the staff we met spoke fluent English, and were welcoming and helpful. Our rooms had a nice view of the city, with the Shwedagon Pagoda especially impressive at night. The hotel has an excellent central location, with the city's attractions an easy taxi ride away. The food was very good, with a selection of Asian and Western items. On our check-out day, we asked if it would be possible to extend our check-out time by two hours, and the staff agreed with no problem. As other reviews mention, the traffic noise at night can be heard even on the upper floors, but that "comes with the territory" of being at the center of a busy city. We definitely plan to stay here when we return to Yangon.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Bee L, Thank you very much for you and your group's recent stay with us and taking the time to share your experiences. We are delighted to read that you enjoyed the hotel's location, its facilities and especially superior services of our colleagues except traffic noise. Bee L, it is our great pleasure to having you as our guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Best budget hotel"

5
User 20/05/2017

Wonderful staff and great location. Good breakfast spread with local dishes. Near to Chinatown, walking distance to malls . Cozy and clean room with fresh towels and hot water. Right location to central yangon

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Lawrencr O, Thank you very much for your recent stay with us and taking the time to post your review on the trip advisor. We are delighted to read that you like the location of our hotel, superior service of our staff and enjoyed varieties of buffet breakfast. Lawrencr O, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great hotel lovely staff but very noisy outside"

4
User 20/05/2017

The staff was very helpful and great. They upgraded me to a bigger more spacious room on the 13th floor. The views were lovely of the city. The only issue was that as I am a light sleeper I could hear constant traffic and horns throughout the night (even on the 13th floor). I had a flight in the morning and the staff allowed me to grab some snacks for my journey to the airport even though the breakfast bar was not open. Very thankful for that.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Amrit P, Thank you very much for your previous stay with us and taking the time to share your experiences. We are pleased to know that overall you enjoyed the service of our staff and the facilities of the hotel though you were disturbed by the traffic noise. It is our goal to meet and exceed our guests' expectation. Amrit P, once again thank you very much for your visit and we invite to stay with us again. Warmest Regards, The Management Team

"Services standard"

5
seeywoon, Singapore, Singapore 19/05/2017

The hotel staff were very helpful, room was clean, breakfast were very good, We had lunch and dinner as well,good food and reasonable price. Hotel had easy access to shopping mall and Jade market,fast food outlets etc

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear seeywoon, Thank you very much for your recent stay with us and taking the time to post your feedback on the trip advisor. We are pleased to know that your overall stay was pleasant enjoying the service of our staff, the hotel's location, accommodation and meals. We will maintain our qualities & standards and improve further. Seeywoon, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Budget Hotel with Great Service"

3
kingdavid88, KK 17/05/2017

Booked 3 double bed rooms in advance via Booking.com but they only had one room with double bed upon arrival. 1. Noises They gave me a deluxe room 808 facing the main street. Super noisy from 5am onwards because their windows were not double glazed and Yangon drivers horn their cars whenever they can. My recommendation is that if you are a light sleeper do not book rooms facing the main street. I then changed my room to one facing behind. Less car horns but still some noises from people. 2. Reception The reception changes USD to Kyats at 1340 while the forex rate is 1370. This is acceptable to me becoz the nearest currency exhange is about 120 metres away and I didn't want the hassle. They only accept perfect notes without any 'teeth'. The two ladies at the reception were polite and courteous. Only issue was their poor proficiency in English. Management should make them memorize the common vocabulary as part of the job. 3. Lifts There is only one lift serving 13 floors so it can take some time before the lift reaches you especially when it is traveling in a different direction. 4. Buffet Breakfast This was the best thing for this hotel. The spread and quality were excellent considering the fact that Myanmar is a third world country. The service was excellent. I ordered 7 minutes boiled eggs and it was delivered fast consistently every day. 5. Concierge The bell boys were very eager to help with our queries and quests for transport. They delivered our luggages to our rooms immediately upon check in and arranged our taxis everytime including opening the taxi doors for us. Excellent service. 6. Rooms Superior rooms were quite small but clean. Deluxe rooms were bigger but can be damp and dusty when there were not many customers booking deluxe rooms. They provide slippers, soaps, shampoo & conditioners so you don't need to bring them. 7. Surrounding area Not much quality restaurants nearby eventhough there are some. Most of the good restaurants need a taxi ride.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear kingdavid88, Thank you very much for your recent business stay with us visit and taking the time to share your experiences. We are pleased to read your comprehensive fair comments on the services of our colleagues and facilities of the hotel. We highly appreciate your feedback and will take actions on areas of improvements. kingdavid88, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Best value in Yangon - friendly staff"

5
User 17/05/2017

afterr 6 weeks, this is like my home. staff have been incredibly nice and helpful. Good 24 hour room service, good restaurant. Great location in Chinatown, lots of action on streets. This hotel represents excellent value for money. Will defintely stay here again. We are actually sad to leave.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Kevin B, Thank you very much for your recent visit and taking the time to share your experiences. We are delighted to know that your stay was pleasant enjoying excellent services of our staff, facilities of the hotel and its location. Kevin B, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good location, professional staff"

4
gerard m, Chatillon, France 17/05/2017

We have appreciated the staff always available to provide any information. The breakfeast was one of the best we have got in Myanmar . The room was cozy with a modern chinese design. The ratio quality/price was excellent.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear gerard m, Thank you very much for your recent stay and comment. We are happy to know that you enjoyed your stay including the service of our staff. It is our goal to meet and exceed our guests' expectation. gerard m, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Good location and excellent staff, would recommend to all of my friends."

5
User 15/05/2017

Nice clean hotel with cozy rooms, comfy beds. The breakfast was really nice, selection from 'english breakfast' to local soups and noodles. Great location in the city, visit 17th street for excellent china street food :) Next time we'll visit Myanmar, BW Chinatown hotel will definitely be our place to stay in Yangon.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Martin B, Thank you very much for your support to our hotel and taking the time to share your experiences. We are pleased to read that you enjoyed the hotel's location, accommodation, breakfast and other facilities. It is our goal to meet and exceed our guests' expectation. Martin B, once again thank you so much for your stay and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent service"

5
User 14/05/2017

We stayed at the hotel twice and enjoyed it both times (we stayed overnight during the first visit, then half day after we returned from bagan via night bus, before catching our flight in the evening). The location is good, and close to 19th street with the night market. All the staff were super friendly and swift (receptonists, porters, cleaners). On our last day we were rushing and within 1 minute the porter gave us our packed breakfast, got us a taxi and sorted out our luggages. Also special thanks to Ms Phuy Phuy for all her help and ensuring that we can check in into our room earlier in the morning given we were only staying half day!

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear Kiu H, Thank you very much for your recent stays with us and taking the time to share your experiences. We are pleased to read that our colleagues could provide you superior services during both of your stays while you were enjoying the hotel's facilities and location. We have shared your compliment on Ms. Phyu Phyu and congratulate her performance. She is so happy to hear that. Kiu H, it is our great pleasure to have you as our guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"What a place"

4
glenn h, Melbourne, Australia 10/05/2017

Great location friendly staff nice rooms with comfortable beds. Nice breakfast good range of food the best best western have stayed at. Stayed all around the world. Close to markets shopping sites. Great place

The Management T, the mana at Best Western Chinatown Hotel, responded to this review
Dear Gleen, Thank you very much for your recent stay with us and taking the time to share your experiences. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write the review. We appreciate your loyalty to our brand. Warmest Regards, The Management Team

"Minglabar! Welcome to Yangon!"

4
Alegria_es, Singapore, Singapore 10/05/2017

Location - The location of the hotel is right in Chinatown area, across Yangon General Hospital. The area surrounding the hotel is a little bit dirty and there were multiple cars parked in front (there is no driveway). It doesn't help that their big generator was right outside, limiting the spaces for cars to park (or drop off guests). Arrival/Concierge - The doormen were very prompt in welcoming and assisting with our luggage. Once inside, they immediately offered us drinks (water and some fresh fruit juice). This was a treat given that it took us 1 hour in traffic to reach the hotel from the international airport. - The concierge were also very kind in helping us negotiate our taxi rides out of the hotel. Take note that taxis in Yangon are not by meter but fixed flat rate. You can change big bills into smaller kyats at the reception. Reception - As genius member, I was given an early check in priority (we arrived at around 9am local time) which was really really appreciated bec we were travelling at the height of summer and it was a ghastly 38 degrees when we arrived. - The 2 ladies in reception speak superb English and was able to communicate properly. - Room charges and room services charges are all in USD. Room/Bathroom - The room is small (we booked the cheapest Superior room). If you are expecting a bigger sized room, I suggest to straight out book their deluxe, instead of upgrading when you check in. Upgrades start at 15 USD. - There are 2 bottled waters replenished everyday, as well as coffee/tea. There is a kettle inside the room that you can use. - Their in room safe is located in the wardrob/closet. - I love that the room we have gotten has a nice sized bathroom and without a bath tub (I'm not sure if the other rooms have bath tubs). However the toiletries could be better. When we arrived I noticed that the body was is half full only, although we didn't use it - the housekeeping team did not bother to replenish this half full bottle. They only replenished those completely empty (shampoo/conditioner). Other toiletries also provided - soap, lotion, razor, toothbrush, comb, etc. Breakfast - We booked the room with buffet breakfast included. - The spread is a good mix of international and local selection. There is always 1 Myanmar specialty dish served. - Fruit juice served - 1 fresh (watermelon, straweberry, papaya, etc) and 1 cordial type (orange/apple) - We stayed total of 5 days, and the food did not even repeat! Room service - The meals you order are a bit expensive based on local rates, however given that we were there in the summer time, it was really difficult to go out at lunch time so we ended up ordering room service 3 or 4 times! - There is a selection of local food served (Myanmar curry) and international stuff (pasta/sandwiches/salads) - I'm not sure why they charge 1 usd for the ice I requested though.

The Management T, The Management Team at Best Western Chinatown Hotel, responded to this review
Dear glenn h, Thank you very much for your recent stay with us and taking the time to share your experiences. We greatly appreciate your extensive comments and are delighted to know that overall, you enjoyed the superior services of our staff, the hotel facilities and its location. It is our goal to meet and exceed our guests' expectation. glenn h, it is our great pleasure to have you as our valued guests and we invite you to visit us again. Warmest Regards, The Management Team

"Dirty Unvacuumed Floors"

3
User 04/05/2017

I was given a really small room on the 8th floor with a "fake window" that opens into a wall...the carpeted floor was un-vacuumed. The hotel staff though is friendly and accommodating and very helpful. Just wish they'd teach their housekeeping staff to clean better...

The Management T, the management at Best Western Chinatown Hotel, responded to this review
Dear Gadget, Thank you very much for your recent stay with us and taking the time to share your experiences. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to write the review. We appreciate your loyalty to our brand. Warmest Regards, The Management Team

"My oasis from the crappiness outside"

5
Andrew J, San Francisco, California 02/05/2017

Stayed here for 5 nights. I came to Myanmar with little idea what to expect. I was immediately thrown into sensory overload upon arrival in the city. I was so glad to have checked in to a clean, modern hotel with very warm and welcoming staff. It easily became my refuge from outside, where it's been about 100 degrees F every day. After being food poisoned during a day trip, I cloistered myself in the hotel room and requested a late check-out, which they happily accommodated. The buffet for breakfast was amazing. The spread was more like a lunch buffet. I was here for five mornings in a row and the spread was different every day.

The Management T, the management team at Best Western Chinatown Hotel, responded to this review
Dear Andrew, Thank you very much for your recent stay with us and taking the time to share your experiences. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write the review. We appreciate your loyalty to our brand. Warmest Regards, The Management Team

"vist"

5
ysong980119, Kuala Lumpur, Malaysia 01/05/2017

I'm verry happy when stay here , nice hotel and good service for me! I'll come back again!!!i stay here for 2night , even short time i am really happy to stay here and seeing the culture. WE are having wonderful breakfast and the room is so comfortable. ans warming staffs.very friendly service and guide to us special thanks to Mr Thaw Zin Win .i wish i wanna come back again , !

The Management T, the management team at Best Western Chinatown Hotel, responded to this review
Dear Song, Thank you very much for your recent stay with us and taking the time to share your experiences. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write the review. We appreciate your loyalty to our brand. Warmest Regards, The Management Team

"worth to stay...feeling wel htl..."

5
eechong6080, Singapore, Singapore 01/05/2017

hotel staff all r polite,helpful gd smile...N the front officer THAW had gd reccomended ,shared alot of tin to us...nice food provide at 4th floor restaurant...the hotel stay at centre side n convenient to everywhere.at nite time htl dwn stair hav locol miscellaneous rice n feel clean n yummyyyy...I wil recommended to my fren n stay again at tis htl ...feeling wel,comfortable....

The Management T, the management team at Best Western Chinatown Hotel, responded to this review
Dear Sir/ Madam, Thank you very much for your recent stay with us and taking the time to share your experiences. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write the review. We appreciate your loyalty to our brand. Warmest Regards, The Management Team

"Good choice "

5
Pepe_masa, Manama, Bahrain 30/04/2017

Located in Chinatown area, one hour from airport with the traffic will cost you 8000 to this hotel. We requested some specific room quite..the reception was given all our request, room was spacious nice bathroom, comportable bed, good service and great breakfast, concierge arrange bus ticket for us to bagan. This hotel only have one problem they have only one lift, we spent a lot of time waiting for the lift. Well over all we enjoyed our stay.

The Management T, the management team at Best Western Chinatown Hotel, responded to this review
Dear Pepe-masa, Thank you very much for your recent stay with us and taking the time to share your experiences. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write the review. We appreciate your loyalty to our brand. Warmest Regards, The Management Team

"Excelent value for money in central Yangon/Rangoon"

5
Luca M, Milano 24/04/2017

We had a wonderful experience at the Best Western Chinatown Hotel. It is well located, in a safe zone, superb staff (anybody extremely gentle and willing to support). The Manager, Mr Nanda, help us in everything and, given that our flight was in late afternoon, granted us a late check out. Super. Breakfast was good and offers anything from Asian to Western style. Clean room, nice shower, wonderful mattress and strong air condition. In one word: recommended.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Luca M, Thank you so much for your recent stay with us and taking the time to share your experiences. We are delighted to know that your stay was excellent and wonderful experiences enjoying our hotel's location, its facilities, breakfast and more importantly the services of our colleagues especially Mr. Nada. Thank you very much for your recommendation. Luca M, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Clean hotel, Shwedagon room view, good location, nice staff, good breakfast"

5
Olga F, Frankfurt, Germany 23/04/2017

We had a Deluxe twin bed room with a view to the Shwedagon Pagoda (I made this request when I booked, the price wasn't more expensive than a normal deluxe). Sensitive people might find this side of the hotel with the pagoda view too noisy as it's facing a main road. The room was huge, aircon very quite, big bathroom. The mattresses and pillows very comfortable. wifi quality very good. Breakfast buffet just great although the free coffee is not the best. The staff is very friendly and helpful with tips and restaurants bookings or taxi. We ate there out lunch once, Burmese food, it was very good as well.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Olga F, Thank you very much for your recent stay with us and taking the time to share your experiences. We are glad to read that you enjoyed the hotel's superior service, the accommodation with view and meals. It is our goal to meet and exceed our guests' expectations. Olga F, it is our great pleasure to have you as our valued guests and we invite you to visit us again. Warmest Regards, The Management Team

"Great place to stay "

5
User 22/04/2017

Stayed there twice in April 2017. Excellent accommodation and the service and friendly staff were terrific. Breakfast and the omelettes were always a highlight of the day. The fruit juice on arrival at the end if a hard day was something to look forward to. Price was affordable.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Greg G, Thank you very much for your recent stay with us and taking the time to share your experiences. We are happy to know that our colleagues could provide you friendly service and you enjoyed the hotel's accommodation and breakfast. We will maintain our service qualities & standards. Greg G, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Good location and pleasant staff"

4
SteffieWHN, Singapore, Singapore 22/04/2017

This hotel is centrally situated. The staff were very friendly and helpful. Even though the room was rather small, it was well maintained. Breakfast had a good spread. We were there during the Thingyan festivals and we appreciated the fact that the hotel provided complimentary high tea with local water festival delicacies. The only issue we had was the ventilation system in the bathroom which we think was not working properly. As a result, our bathroom would occasionally smell bad..(we stayed in room 1102).

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear SteffieWHN, Thank you very much for your recent stay with us and taking the time to share your experiences. We are delighted to read that overall your stay was fine enjoying the hotel's superior service, its facilities and location. We appreciate your comment on ventilation in the bathroom and corrective action has been taken. SteffieWHN, it is our great pleasure to have you as our valued guests and we look forward to welcoming you back. Warmest Regards, The Management Team

"Best Stay We Had in Myanmar!"

5
User 20/04/2017

We arrived in Yangon and spent first 3 nights here at this hotel...staff were fabulous and so very kind and accommodating! Accommodations were very comfortable and best of all hotels we stayed during our 2 weeks in Myanmar. Bed & pillows comfortable, clean rooms, bathroom very clean, restaurant on 4th floor had good selection. Breakfast had great variety. Staff very friendly. We are leaving for home tomorrow evening and chose to stay at this hotel again one more night before flying for home. Our flight leaves at 1:00 am and staff were kind enough to allow us to have a very late checkout and only pay 50% of the full night fee, which we felt was more than generous. Location isn't the best (in heart of downtown Chinatown) but, would still recommend this hotel to others!

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Leasa1, Thank you very much for your recent stay with us and sharing your comments on the trip advisor. We are delighted to read that you enjoyed the friendly service of our staff, the hotel's accommodation, breakfast and other facilities. It is our goal to meet and exceed our guests' expectations. Thank you very much for your recommendation. Leasa1, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards,

"BEST WESTERN CHINATOWN HOTEL"

5
User 20/04/2017

Should be a perfect 5 stars hotel.9 Thank God to give us a wonderful over night right here. If you want to find out a nicest stay in Rangon, should be advise HERE. We took 2 nites hrer with Pagoda View room . I feel happy and sacrificed to what I have seen over the night. If may I talk about breakfast,I feel lively breakfast with both local and international food till me me stay in a restaurant almost 2 hours with wonderful service minded staff. Plenty if smiles cone out form them more than a thousand times.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear 777arthurg, Thank you very much for your recent stay with us and writing your comments on the trip advisor. We are pleased to read that you enjoyed the friendly service of our staff with smile, the hotel's accommodation, breakfast and other facilities. It is our goal to meet and exceed our guests' expectations. 777arthurg, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Comfortable good value hotel downtown"

4
FerrisXL, Singapore, Singapore 17/04/2017

Positives: -Central location downtown -Attentive and helpful staff -Comprehensive breakfast buffet -Comfortable bed -Some rooms have pagoda views -Hotel rates, food, minibar are good value Negatives: - No pool or other recreational facilities - Rooms are quite small -Transfer to the international airport is overpriced- hotel charges USD40,- which is about 4x the price of a normal taxi! Suggest to take a taxi instead.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear FerrisXL, Thank you very much for your recent stay with us and taking the time to share your experiences. We appreciate your extensive comments and believe that your overall stay was fine. It is our goal to meet and exceed our guests' expectation. We will maintain and improve the hotel's facilities and services. FerrisXL, once again thank you very much for your visit and we hope to welcome you again. Warmest Regards, The Management

"stay in yangon"

5
User 16/04/2017

very good service, friendly hotel staff.Rooms are clean and spacious. very central location and accessible to major attractions. Delicious breakfast and in room dining is good and affirdable as well..

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Sulochana U, Thank you very much for your recent stay with us and taking the time to post your experiences on the trip advisor. We are pleased to read that you enjoyed the service of our staff, the hotel's good location, other facilities and meals. Sulochana U, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Good Stay!"

4
Malgudiboy, Mumbai (Bombay), India 14/04/2017

Happened to be here second time and got suite for one night as well. Suites are spacious and well designed with windows. Their breakfast is awesome and suitable for business travelers. Check in was fast.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Malgudiboy, Thank you very much for your recent business short stay with us again and taking the time to post your experiences on the trip advisor. We are pleased to read that your overall stay was good this time, too, enjoying spacious suite, breakfast and the service of our staff. Malgudiboy, it is our great pleasure to have you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"City views from restuarant "

5
Mel A, Lincolnshire 13/04/2017

This hotel in located centrally & not far to walk to 'Scott market.' The customer service is superior from it's front desk to it's concierge. They really cared about us, especially as one member of our group is a disabled OAP. Some of the rooms are amazing with golden headboards, electric roll down blinds next to the bath & city views. Restaurant looks decent with city views from windows.

"Good introduction to Yangon"

3
greymanAustralia, Australia 10/04/2017

Room was good for the price. Staff were very helpful. The location has the full market in the streets and allies outside the front door. Hotel food was good and very cheap for the meals served and breakfasts had the full range of food. Rooms are big and clean a great value for money location.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear greymanAustralia, Thank you very much for your support to us and sharing your experiences on the trip advisor. We are glad to read that you enjoy the hotel's accommodation, meals, the location and especially the service of our staff. greymanAustralia, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Hotel stay"

3
geezelle, Australia 10/04/2017

Location was not where I expected. Very busy road n hotel was rather inconspicuous. Staff are friendly. Rooms are average. Just stayed a night. Had dinner in hotel and food was just OK. Breakfast spread is average. All in all I would give it 3 stars

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear geezelle, Thank you very much for your recent stay with us and posting your experiences on the trip advisor. We are glad to read that you enjoyed the service of our friendly staff though overall your stay was average. It is our goal to meet and exceed our guests' expectation. We will maintain the hotel's facilities & standards and improve further to provide our guest an enjoyable stay. geezelle, it is our great pleasure to have you as our valued guest and we invite you to visit us again. Warmest Regards, The Management Team

"Excellent service"

5
User 29/11/2016

My family really enjoyed our stay in Best Western Chinatown. This hotel has excellent service, starting from the front desk staff, Phyu Phyu, and the dining crew headed by the two managers Kyaw and Aung. They have mastered my kids' favorite dishes and serve us with absolute care! They also placed us in rooms big enough for our needs. Thank you Best Western Chinatown!

"Perfect location"

4
User 27/11/2016

Lovely and comfortable room. Free water and peach juice everyday in the lobby which was a nice touch. The location was very convenient and easy to walk to night markets with plenty of foods and things to buy and see. The staffs were very friendly and helpful and help us to bargain with a taxi driver. However the hotel must be near a temple or something because we can hear people chanting all day long which was quite hard to sleep at night.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Linh L, Thank you very much for staying with us and taking the time to share your experiences. We are delighted to know that you have enjoyed your overall stay, the hotel's accommodation and the service of our colleagues. We are sorry for the street noise. Linh L, it was a great pleasure having you as our valued guest. We look forward to welcoming you back. Warmest Regards, The Management Team

"Great stay."

5
AussieOy, Australia 27/11/2016

We had Exec rooms on a high floor facing the street and with a view of the Pagoda in the distance. It's true that t here is quite a bit of traffic noise, but no enough to bother any of the four of us. It's likely the rooms on the other side may be quieter. The breakfast was great with lots of variety and pretty decent bread and coffee. Staff were well trained and helpful, especially a young chap at the front door. Ask for the hotel address to be written in Burmese for the cab drivers, and they will write it on a card with translations for the major attractions - very useful. The location is close to the open-air bbq street stalls around 19th St. There is also a great little bar there with cheap mixed drinks and pretty decent food (can't remember the name, but it's easy to spot). Easy walk to markets and colonial area, picked up the 2014 LP guide to Myanmar for 8000 kyat on the way! We ate in the hotel first night, but there is better outside although, apart from the bbq food, it's not all that easy to find - the popular tourist restaurants definitely require bookings. Interesting street life all around. We all enjoyed our stay here.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Sir/Madam, Thank you very much for choosing our hotel and taking the time to write a review about your recent stay with us. We are pleased to read that you group had a great stay enjoying the hotel facilities & its services and the China Town area. It was our pleasure having you all as our valued guests. We hope you will come back and enjoy another stay again. Warmest Regards, The Management Team

"Amazing service "

5
User 26/11/2016

Lovely room and amazing service - I left my speaker in a room and the team very kindly found it and delivered it to a friend's hotel. Thanks again for your help! I would recommend staying here if ever in Yangon.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Sir/Madam, Thank you very much for selecting our hotel and taking the time to share your experiences at Best Western Green Hill Hotel. We are pleased to read that our staff could provide the service to meet your expectations. Thank you very much for your recommendation. It is our pleasure to having you as our valued guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Excellent location of superb hotel"

5
Daniel S, Kunovice, Czech Republic 24/11/2016

Nice lobby with powerful aircon. Welcome drink, check in with payment in cash in US dollars. Upgraded room for free. Room at the 8th floor with no Shwedagon Pagoda view but very quiet. That what we appreciated the most after a long flight from Vienna-Doha-Bangkok-Yangon. Right in the center of downtown, 100 meters from 19th Street - bars, night market. Breakfast very good, excellent choice of local products. Very posh restaurant. Happy with the hotel overall and I do not hesitate to recommend this hotel to anyone. If I´m back in Yangon I know where I will stay. Excellent value for money. Attentive and professional staff.

The Management T, The Management Team, at BEST WESTERN Chinatown Hotel, responded to this review
Dear Daniel S, Thank you very much for supporting our hotel and taking the time to share your experiences at Best Western Green Hill Hotel. We are very happy to learn that you have enjoyed the hotel's facilities and its services. Your extensive positive comments encourage us to maintain and strive for better qualities and standards. Daniel S, it is our great pleasure to having you as our valued guest and please visits us again to provide you another superior experience. Warmest Regards, The Management Team

"Very nice stay at Best Western Chinatown Hotel."

5
BernoTrip, Mandalay, Myanmar 24/11/2016

My wife and me were very pleased to find a very nice room in this hotel. It as a very nice bath that fits two people! A little disadvantage was that it took a lot of time to fill it. The air condition does not switch of after you have left the room, so you enjoy a very nice temperature if you return.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Berno Trip, Thank you very much for choosing our hotel and taking the time to share your experiences at Best Western Green Hill Hotel. We are pleased to know that you and your wife have enjoyed your overall stay except some issues which we believe, did not spoil your trip. Berno Trip, it is our great pleasure to having you as our valued guest and please visits us again to provide you another superior experience. Warmest Regards, The Management Team

"Excellent stay"

5
Ananyapal, Mumbai (Bombay), India 22/11/2016

Our room overlooked the Shwadagon pagoda with lovely arrangements, staff were friendly, breakfast wholesome with lot of choices. Very near to the Pagoda. Overall an excellent experience. Will definitely recomemd to others.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Ananyapal, Thank you very much for choosing our hotel during your visit to Myanmar and writing a review. We are delighted to know that our friendly staff could provide you a good memorable experience. Thank you very much for your recommendation. Ananyapal, it was a great pleasure having you as our guest and we look forward to welcoming you back. Warmest Regards, The Management Team

"Great location, but traffic noise"

3
sherrycr, Rapid City, South Dakota 18/11/2016

Beware the reception desk will try to put you in a windowless, subterranean room no matter if you asked for an upper floor or not. I insisted I have upper floor. Given #808. Still unbelievable traffic noise. A/c in room worked fine. They need to replace single pane windows. Halls, elevator and lobby were sweltering. Breakfast was included...but inedible. Location was best feature...walked to waterfront, boyoke market and around downtown. Took 90 minutes to drive to airport due to miserable traffic at 8p.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear sherrycr, Thank you very much for staying with us and taking the time to share your experiences. We are sorry for some inconveniences you have experienced during your visit. We provide different categories of rooms to suit the demand of various guests' needs. For those who are looking for bed & breakfast only at budgeted price are recommended to book for a superior room which is windowless. Deluxe rooms have a small window and Executive rooms and above have a bigger window. We believe our Front Desk colleague upgraded you to another room. We are looking for ways to control traffic noise for our valued guests to have a relaxing time. Most of our guests recommend for the hotel's varieties of breakfast, delicious taste and the service of our colleagues. We will investigate your comment on the breakfast and further improvement will be carried out. As our hotel is in prime location, its proximity to the tourist attractive famous china town area & night market and easy access to the busiest Yangon's commercial buildings and offices, both business and leisure travelers do frequent stays with us. We hope that you will visit us again too, even though some unpleasant experiences you had this time. We are looking forward to providing you much more comfortable and enjoyable stay in the future. Once again, thank you very much for your comments and greatly appreciate your stay. Warmest Regards, The Management Team

"Great location but very loud!"

4
Melinda M, Phnom Penh, Cambodia 17/11/2016

So, first of all I was super delighted to have an upgrade to an Executive Room (I booked a Deluxe Double); this was awesome. The room itself will be a delight to anyone who loves gold and yellow coloured decor though I found it all to be a bit much! That being said, the beds were SUPER comfy and the room itself was nice and cozy. HOWEVER, despite being a chain hotel, the windows are still only single paned glass so you can hear ALL the honking AND the loud music outside at all hours of the day. The location is fantastic for walking around and exploring the city (the night market is right outside!) but if you're sensitive to noise at night OR as early as 6:30am, this might not be the place for you! If you do stay here, I'd suggest asking to have a room in the back for potentially a quieter stay, but you won't get the view of Shwedagon Pagoda. Oh, and BRING AMERICAN MONEY to pay for your room AND any meals you have in the hotel.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Melinda M, Thank you very much for your review and choosing our hotel for your recent stay. We have learned that you have enjoyed overall stay. We have noted your comment on the noise issue, too. As, we are in the prime location of the Yangon's busiest downtown area and easy access to tourist attractions such as famous Shwe Dagon pagoda, Bogyoke Market and other colonial buildings, rooms on higher floor and non-facing Shaw Dagon pagoda view are options for avoiding street noise. We accept Master Card, Visa Card, US dollar and local currency for payment. Melinda M, it is our great pleasure to having you as our valued guest. We do hope you will visit us again to provide you another enjoyable stay. Warmest Regards, The Management Team

"Convenient location"

4
sallyaustralia2016, Siem Reap, Cambodia 17/11/2016

The bellboys, restaurant and housekeeping staff were friendly. The reception staff in the evening were not very friendly or helpful. The security guard on our first day had no idea where Kadwagyi Lake was, hence we were dropped off by the taxi driver at the wrong location. After that, we sourced our own taxis. The executive room had a good view of Shwedagon pagoda. The location was good, though if you are a light sleeper you definitely won't want to stay here, as the traffic is very loud and seems to last all day and night. The breakfast buffet had great choices. Overall, it was a good hotel.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear sallyaustralia2016, Thank you very much for choosing our hotel for your recent stay and taking the time to write the review. We are pleased to read your recommendation on the hotel, location, room view, buffet breakfast and our friendly staff. We are sorry for you were dropped the wrong location and friendliness of our reception. Corrective actions have been taken to improve those areas. sallyaustralia2016, once again thanks for your visit and we look forward to welcoming you back. Warmest Regards, The Management Team

"Clean, efficient, great location "

5
sq0152, London, United Kingdom 16/11/2016

Really happy with this choice in Yangon - far more sensible price compared to competitors. - great location in Chinatown - clean, modern rooms with excellent AC - good breakfast - super friendly and helpful staff Even if you wouldn't stay in a Best Western elsewhere, I actually rate this one quite highly!

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear sq0152, Thank you very much for your recent stay with us and taking the time to share your experiences. We are pleased to know that you have enjoyed your stay. Your recommendation and positive comments on the hotel's services and its facilities are truly appreciated. Sq0152, it is our pleasure to having you as our valued guest. Please visit us again to make your stay another enjoyable one. Warmest Regards, The Management Team

"Good budget hotel"

4
Zek123, Victoria, Canada 16/11/2016

The Best Western Chinatown is centrally located and is within walking distance of the amazing Bogyoke market. Good but small rooms, decent free breakfast buffet. Free and reliable internet. I was there on a holiday weekend, and at least for that weekend the hotel restaurant offered a single fixed choice option for other meals. Cheap cab ride to the airport, cost me 8000 kyat (~$8.00 US). Get the porters to negotiate the cab fare with the cab driver before you leave

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Zek123, Thank you very much for selecting our hotel for your recent visit to Yangon and taking the time to share your experiences. We are pleased to read you positive comments on our hotel's location, room, breakfast, the restaurant and free reliable wi-fi. Zek123, it is our pleasure to having you as our valued guest. We look forward to welcoming you back to make your stay the most enjoyable one. Warmest Regards, The Management Team

"Great location, The place to stey in Yangon"

5
NeverAgainNZ, Melbourne, Australia 15/11/2016

We had 5 nights in a mini-suite for an incredibly great price! The location is great, walked to town center, railway station and all over the Colonial Yangon. The hotel has been recently renovated, the staff if helpful, breakfast has great choices... could not fault it if we tried! During the day the road noise is evident, but this dies down by 10 pm. The streets in this area are full of life, stalls, small eateries. Central Yangon has more flashy hotels, but not a cafe in sight, just large brand shops. A 15 km taxi ride from the airport costs US$8

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear NeveragainNZ, Thank you very much for staying with us during your recent visit to Yangon and taking the time to share your experiences. We are delighted to learn that you have enjoyed your stay, the service of our friendly staff, accommodation, breakfast and the hotel's location. Moreover, the road noise did not spoil your overall stay. NeveragainNZ, it is a great pleasure to having you as our valued guest. We look forward to welcoming you back in the near future to provide you another enjoyable stay. Warmest Regards, The Management Team

"BW - my second H?me"

4
ChristineGiam, Singapore, Singapore 15/11/2016

BW always my choice of stay when i am on Myanmar mission. The hotel staff are friendly, attentive and helpful. I always feel BW is my second home. Special thanks to Front Office Staff (lovely ladies) and FB Managers- Kyaw Swar Oo and Aung Than Zaw and the crews (Thet Zaw Tun, Moe Moe,Thin Thin Khaing, Min Min Thant and the rest) for making my wonderful day and putting an efforts in remembering my name, room number and my choice of food and taste (less oil, salty, sugar, onion and garlic free)...

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Christine Giam, Thank you very much for choosing our hotel for your recent stay and taking the time to share your experiences. We are very happy to know that you have enjoyed overall your stay, the service of our friendly, attentive and helpful colleagues. Our team members are highly motivated by your special compliments. You have made their day. Christine Giam, it is our great pleasure to having you as our valued guest. We look forward to welcoming you back in the near future to provide you another superior experience. Warmest Regards, The Management Team

"Depends on what you are looking for."

5
Maineiac24, Maine 14/11/2016

We were on a long trip and needed a place to crash for a few days. We stayed here twice. Once for two nights and once for three nights. I wouldn't call this a bargain hotel, but you get what you pay for in Yangon these days. I've been going to Yangon since 2008 and have been part of the change in 2012. This hotel isn't in the best part of town, but it was what we needed. We needed a clean room, with a great air conditioner, large bath tub, shower stall, clean hot water on demand, and a staff that did not disturb you. If you stay here, stay on the upper floors as far away from the street as you can. We had room 1208 both times, and I requested it because the AC got very cold, which is what I wanted. After being out and about in the country, we needed quiet, cool, rest, and to be left alone for a few days. Each room has a small fridge, hot pot, and large flat screen TV. A quick trip to the grocery store meant we didn't have to leave the room for days and could recuperate from our other travel. So if you want a place to crash that's clean, cool, and has comfortable beds. This is a great place. We didn't do any local site seeing around the hotel, so I can't say anything about that. I've stayed here more than once, and they remember me each year. Probably because I'm the crazy guy who goes into the room and doesn't come out for 48 hours or more.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Maineiac24, Thank you very much for choosing our hotel during your recent visit to Myanmar and taking the time to share your experiences. We are pleased to read you extensive favorable comments on the hotel and its services. Maineiac24, it was our pleasure having you as our valued guest. We look forward to welcoming you back and provide you another pleasurable stay. Warmest Regards, The Management Team

"Too nosiy"

2
Noballs, Koh Samui 13/11/2016

Went with a bunch of friends and although the hotel is nice it is just too noisy as it is situated on a corner where the buses and cars seem to thing blowing their horns are more effective than the traffic lights. We were also let down by reception not being able to relay messages (even not being able to pass on tickets and confirmation from our tour operator!). Food on the other hand especially breakfast was quite good. Next time I would find a quieter location!

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Noballs, Thank you for selecting our hotel for your recent visit to Yangon. We are deeply sorry for your inconvenience and not meeting your expectations. On behalf of our team, please accept our sincere apology. We are pleased to know that you liked the breakfast. During your stay the famous traditional festival of Myanmar Buddhist people called "Ta-zaung-daing Festival" was happily held nationwide. Crowded people & cars with joy and loud celebrations caused much more noise level. We sent the information letter about this festival to our guests for their awareness and invite them for participation. Apparently the letter did not reach to you. We have discussed the areas of improvements to our team and corrective actions have been taken. Noballs, we hope that you will consider to choosing us again for your next stay so that we can have another opportunity to provide you with much more comfortable and enjoyable experience. Warmest Regards, The Management Team

"Good grief, the noise!"

3
juzatourist, singapore 13/11/2016

I booked BW Chinatown with my eyes wide open - we'd read the reviews and were well aware to ask for a room away from the main road that would (hopefully) be quieter. After we were booked, I sent an email asking for a quieter room but did not get a reply. We arrived in the afternoon and were upgraded - great. We got up to the room and oh boy, what a racket from the busy main road out front with the constant honking. I called Reception to ask if it would be possible for a change in room - they said they would try and call back. After 20 minutes with no reply, I decided we would give it a chance that night. Yes, the traffic does get better after about 9pm, but you will still hear honking into the night (just less) and it does start early too. Double glazing would be wonderful. If you are a light sleeper, look for a hotel elsewhere off the main road. The water pressure in the room was awful too. The sink flow was sputtering in various directions. The shower's warm and cold water was patchy. Meals at the hotel were good. Breakfast had a good variety of cooked items and breads. There were also a few Asian and one Burmese item (e.g. mohinga fish soup). A curry at dinner was very tasty and fresh (though there were many flying bugs invading our table). The location is convenient to check out the night market and bustling Chinatown. I would look elsewhere for a more peaceful yet well located sleep the next time I'm in Yangon.

The Management T, The Management Team, at BEST WESTERN Chinatown Hotel, responded to this review
Dear juzatourist, Thank you for choosing our hotel for your recent stay in Yangon. We are deeply sorry for your inconvenience and not meeting your expectations apart from a good variety of breakfast and meals you have enjoyed, convenient location to the night market and the China Town area. Please accept our sincere apology. During your stay the famous traditional festival of Myanmar Buddhist people called "Ta-zaung-daing Festival" was happily held nationwide. Crowded people & cars with joy and loud celebrations caused much more noise level. We sent the information letter about this festival to our guests for their awareness and invite them for participation. Apparently the letter did not reach to you. We have addressed all the areas of improvements to our team and corrective actions have been taken. juzatourist, we hope that you will consider staying with us again so that we can have another chance to provide you with much more comfortable and enjoyable experience. Warmest Regards, The Management Team

"Oasis amid the Chaos"

5
Travelgurus, Adelaide, Australia 07/11/2016

We have just spent 4 nights here and thoroughly enjoyed every aspect of our stay. Everything was perfect and I'm at a loss with some of the negative comments I have read. OK , it has a small lobby , no gym or pool , and sometimes the lift can be a little slow especially at breakfast time so if you need all that than best go somewhere else and pay 2-3 times as much. The value of the rooms and food for the quality provided is great. ROOMS - Basic rooms are small so it is well worth paying a little extra and go for the Executive rooms. They are a good size with everything you need. All amenities are provided icluding iron , safe etc and there was always plenty of hot water for showering in the morning. DINING - The buffet breakfast has plenty to choose from , both savory and sweet , and it certainly sets you up for the day. We ate in the hotel dining room every night because the food was so good ( we ate mainly Asian dishes ). The staff were all great and VERY attentive!!. There is a Happy Hour? from 3.00 - 11.00pm every day with drinks at 30% off and overall the cost of the food and drinks was extremely good. LOCATION - It was just what we wanted being in Chinatown amongst all the character and chaos of downtown Yangon. Taxis were always available out front of the hotel or nearby. There is some street noise to be heard in the rooms but it is not so loud that you can't get a good night's sleep. The traffic noise eases off a lot after about 9.00pm. We couldn't fault the Best Western and if we hopefully come back to Yangon again this is where we will be staying. Ten out of Ten!! If you don't like the hustle and bustle of downtown areas which are usually very busy and grimey than this may not suit you. Seasoned travellers who enjoy Asian culture will just love it.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Travelgurus, Thank you very much for taking the time to share your experiences about Best Western China Town Hotel, Yangon. We are so pleased to read your comprehensive positive reviews on our staff of their attentiveness and great, the hotel's good location, room with provided amenities, dining experience including happy hour promotion. Our hotel is a perfect choice for both leisure and business travelers who like to witness daily life of local people and enjoy the city's busiest downtown/China town areas due to its proximity and easy access to the government offices and commercial buildings around while enjoying the hotel's superior services and its facilities. We are happy to know that you will be choosing our hotel again if you hopefully come back. Travelgurus, it is our great pleasure to have you as our valued guests. We invite you to visit us again and look forward to welcoming you back. Warmest Regards, The Management Team

"Outstanding Place to Stay in Yangon Chinatown"

5
Randy M, Shelton, Connecticut 05/11/2016

After many trips to Yangon, I have found the best hotel in Chinatown. Best Western Chinatown has "best" in its name for a reason. The staff at the front desk are very pleasant, professional and always ready to assist you in any way you need. The staff in the lobby are also highly professional and pleasant. Aung Ko Latt makes an incredible omelet, and the wait staff are their to clear plates and make your breakfast an enjoyable time. The buffet is great. I cannot say enough about the housekeeping either. They went far beyond the call of duty to make sure I was comfortable in every way. If you need a "home away from home," check into the Best Western Chinatown!

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Randy M, Thank you very much for choosing Best Western China Town Hotel for your recent stay in Yangon. We greatly appreciate your extensive positive review about us. We are pleased to read that you have enjoyed the service and professionalism of our colleagues Aung Ko Latt and others plus buffet breakfast. They are our service ambassadors and we are proud of them. Randy M, it is a great pleasure to have you as our valued guests and we invite you to stay with us again to provide you another more comfortable and enjoyable experience. Warmest Regards, The Management Team

"Hotel in the heart of city"

3
User 05/11/2016

This hotel is located in a very busy area with lots of small shops, hawkers and traffic all around. It may seem to be a very happening place but beyond restaurants and a famous lane with street food, the area is very chaotic. Those looking for a peaceful, clean and orderly location should not book this hotel. The rooms are small but well appointed. Staff is extremely polite and friendly. As with many Best Western properties, the hotel is built in a small area restricting an adequate reception and lobby space. There is no swimming pool in this hotel.

The Management T, The Management Team at BEST WESTERN Chinatown Hotel, responded to this review
Dear Khursheed D, Thank you very much for taking the time to share your experience during your stay with us. We are happy to read that our staffs are extremely polite and friendly. We have noted your comments about the hotel's location and facilities, too. Its proximity and easy access to busiest commercial area of Yangon and tourist attractions around, Best Western China Town Hotel is a good place for both leisure and business travelers who like to witness ordinary local people, their daily life style and unique culture while enjoying the hotel's available facilities and services. Khursheed D, it is our pleasure to have you as our valued guest and we look forward to welcoming you again. Warmest Regards, The Management Team

"A new hotel in the heart of historic Rangoon"

5
rockyj837, Yangon (Rangoon), Myanmar 02/11/2016

If looking for a comfortable stay in a quality hotel, then look no further. Located in old Chinatown the BW features excellent features, excellent service, excellent staff and excellent meals. It is new but does not enjoy a very large footprint, but has 12 floors and unfortunately only one lift which is a bit of a concern when the hotel is busy, because of the delays that result. Also it can be quite noisy because it fronts Anawratha Road which carries a lot of heavy traffic which goes on all hours, but front rooms enjoy a great city view across to Shwedagon Pagoda.

"Nice pancakes for breakfast!"

4
Greg H, Melbourne, Australia 31/10/2016

Located in the old part of Yangon this hotel presents similar standards to others in the BW chain - no surprises. The breakfast was very good with sufficient variety to cater for all tastes. The amenities were as expected and the staff friendly and helpful. assisting with an onward hotel booking.

"Premium Rooms and fittings and super breakfast"

5
RichardCambs, Cambridge, United Kingdom 29/10/2016

We just stayed the one night here but were really impressed with the hotel. The bedroom was excellent; spacious and comfortable with a tasteful decor and a premium feel to all the furniture and room features. The bathroom had a great selection of complimentary toiletries. Also, loved the big window from the bathroom to the bedroom that could be blocked off with an automatic descending blind. The breakfast selection was just superb; huge choice and nicely cooked, the best I have experienced. As we found with all the hotels we stayed at in Myanmar, all the staff were super friendly and helpful and English was spoken well. There is no pool/gym etc provided at this hotel.

"Good location near Chinatown; strong AC"

5
christinajavier, San Francisco, California 27/10/2016

We are the type of couple that needs some space, privacy and A/C. Best Western met our expectations and more. Staff was kind and remembered us (we started and ended our Myanmar trip here). Breakfast had a lot of choices (mostly Asian). Try the BBQ skewers on 19th street! We ate at the unidentifiable one closest to the Best Western (with a refrigerator) on 19th street 4 times.

The Management T, The Management at BEST WESTERN Chinatown Hotel, responded to this review
Dear Christinajavier, Min-ga-la-bar! Thank you for taking the time to write such a beautiful review of your recent stay at the Best Western Chinatown Hotel, Yangon. It is our great pleasure to read such a nice comments about the high standard of service received as well as a great location closed by well-known 19th Street. And we will definitely share your appreciation to all the team. Thank you for your kind comments once again, and we look forward to welcoming you back to the Hotel. Sincerely yours, The Management

"Good Hotel at Good Location"

4
User 26/10/2016

Stayed here for 7 nights on business trip from 20th to 26th October. The hotel is good mainly because of the service team who is doing a great job from Rooms Division to F&B. They are not only friendly, also very helpful and understand the need of hotel guests. Hygiene level of the hotel is also high which make my stay comfortable even though premise was small with limited facilities like gym, swimming pool and self service laundry. Breakfast served is combination of asian and continental. Limited choices for cereals but the live egg station balance it. There is also varieties of breads available. For people with braces (like myself), the congee and soup of the day absolutely safe our day! The same restaurant that serve breakfast also serve lunch and dinner (the only restaurant). The in-room dining menu offer good varieties of western food eg. burger, pizza, salad etc and Southeast Asian food eg. chicken noodle, fried vermicelli etc. There is no bar here. Hotel is strategically located in downtown China Town which makes accessing to many different area especially tourist spot convenient. It may not be a good idea to walk for a short distance of 1km but taxis is always available and hotel service team will assist you to ensure reasonable fees before sending you off. In the evening, you may take a walk around hotel to explore local night market and street hawker. Though, not a good idea to try street hawker food unless you have strong stomach. The downside of this premise is the size and noise pollution. Traffic by the street is my everyday wakeup call. If you are a light sleeper, you my like to request for a room not facing the street. Overall, it is a good Best Western hotel with a great service team.

"Good Business Hotel with the Bonus of Spectacular Views"

4
SebT82, New Delhi, India 25/10/2016

I have now stayed in 5 different hotels in Yangon in my search for one I can call home on my routine business travel there. The previous bunch all had their pros and cons, and this is no different. Usually I stay either around Kandawgyi Lake or Sula Pagoda, depending on my schedule for the week. This time I decided to try something different, and I was drawn to Best Western Chinatown in a search for somewhere with a good breakfast, stable internet and good streetfood options for the evening. I took an Executive Room, which was on the 9th floor, largely as on the basis of the promise of a view over Shwedagon. The room itself was large, clean and well appointed. It's a new hotel, and so I expect everything will tarnish a little in time, but for the moment you can't complain. The décor is however incredibly garish and really not my taste at all. Lots of gold and wood veneers. I usually like buildings with character, and this really is not one of them. However I did know this would be the case from pictures. What makes up for this was the view from my window – a sweeping panorama northwards with Shwedagon looming on the horizon beyond the pretty British era administrative blocks of Yangon general hospital. Without this view, I'm genuinely not sure I would stay here again as the ambience in the room otherwise is too over the top in their attempt to do celebrity-glamour-on-a-budget. One issue was that I had selected a double bed, but instead received a room with two singles pushed together. This in itself is not so much of an issue, but the problem is that there is a large protrusion in the headboard as well as all plugs being located at this central point (right behind your pillows) where the bedside table is supposed to separate the twin singles. This means I had to push the beds back apart to a twin arrangement as it's really not possible to use otherwise. For me, I really wasn't bothered and didn't even mention it to staff, but if I was on holiday as a couple it would have been a real issue. The staff were all excellently trained and as friendly as you could wish for. I'm not sure how much you can credit the hotel for this though – I've been visiting Yangon for two and a half years now and every staff member at every place I've stayed has been really quite excellent. I live in India and travel here extensively. The difference in general level of customer service at lower and mid-range hotels is leagues apart. Breakfast was another big plus for me. It's an extensive buffet, with various hot and cold options. I would have liked a wider fruit selection in a country with so much to offer, but this is common to all hotels I've stayed at in the city. They've thought about the selection in general though, and gone further than they had to I would say. There's a nice selection of pre-brewed tea infusions for example, and I was thrilled to find koya on offer (pandan and coconut spread) alongside jams. I didn't eat in the hotel apart from that though, so I can't comment on the quality of lunch/dinner. This brings me neatly on to location. On my trips I tend to spend at least 2 or 3 evenings having dinner on my own, and I often want to do so in my room to get a little work done or put my feet up. When I stay near Sula Pagoda I find that 80% of streetfood options (that can pack for you) in the area are closed come dinner time, and a lot of the time I'm not in the mood to sit on my own in a restaurant. Chinatown is different, it's more or less the streetfood centre of town. Immediately in front of the hotel is a line of places offering Burmese-style dishes. These are oily as is the standard nowadays, but there is a good range and it's all tasty. Just around the corner is of course 19th street. At the southern end of this is the core of the Yangon BBQ scene. I won't wax on about this, as there are plenty of separate reviews for that. There are also various small bars in and around the area, and a little convenience store right next door where you can buy beers. If you are a tourist and interested in proximity to sights, it's quite well located, but some might want to be further to the east (near Sula) or in the quieter mid-town area to the north. You can walk to a lot of things from here, but it's quite far to the west so walking all the way to the sights in the east will result in much sweatiness for most months of the year. In summary, it's a good business hotel (internet was good and stable) and a decent tourist hotel IF you get one of the rooms with a view. There's certainly nothing wrong with the place in general, but it's just a little too shiny for me if there wasn't a nice big window to distract me.

"1st Class"

5
User 23/10/2016

Stayed at this hotel during October twice, once for 4nights and then had a 3 night stay. From the Manager down to the housecleaning staff, nothing was to much trouble. Congratulations to all staff on a job well done, and keep giving your guests those smiles. Would recommend this hotel to anybody, and the price is great. The breakfast was enjoyable with plenty of choices. Hope to see you all sometime in the future.

"Very very friendly staff"

5
muesli85, Horgen 18/10/2016

We were received very warmly and friendly. The room service and the restaurant service have been very attentive, the rooms clean and the location in the middle of all the sightseeing spots. Especially Maung Maung Lwin, the doorboy, was very kind and treated us more like family members than guests. He helped us with our lugage and served some fresh juice and water and let us cool down at the lobby during the day. He did a great job, so much better than the staff in orher hotels, really good service - thank you very much!!

"Best hotel experience! "

5
User 17/10/2016

We checked in in this hotel for a conference in novotel. This hotel was the perfect place because: 1.) its in the chinatown so when you want cheap but good quality food you can just go down your hotel and eat outside. 2.) fast internet service 3.) good food during breakfast 4.) good hotel service 5.) its in a busy street so getting transportation was not a problem at all. Would definitely recommend this hotel to my friends who are going to visit myanmar!

"STAYED HERE FOR 14 NIGHTS & VERY IMPRESSED WITH FRIENDLY STAFF"

5
Stephen N, Rockdale, Australia 16/10/2016

Arrived at BEST WESTERN Chinatown Hotel on 22/06/16 from Sydney / Australia via Kuala Lumpur for 14 nights until 06/07/16. On my arrival around 11am I'm immediately made welcome by the reception staff, offered an up-grade & happy to except Room 806 [Executive Room] on level 8. The room is spacious with all the mod cons & modern large bathroom, good views from my room window, TV + tea & coffee facilities, comfortable large bed & excellent Air-Conditioning System, free WiFi with excellent fast connection & a Safe for your personal valuables. Room cleaned daily by friendly staff & Laundry service available if required. Breakfast was excellent in the dining area named Eastern Orchid Cafe Dining on level 4. All staff were extremely helpful with reception staff happy to suggest a confident local driver & tour guide for my 14 night stay. The hotel is in a very convenient location where all the action is literally outside the main entrance, many local shops within walking distance with cafes & restaurants more popular on 19th Street. Complementary soft drinks were offered to guests each time you re-entered the hotel in the lobby area. Paid USD $20.00 one way for my transfer from the airport to the hotel arranged through management via email. In total paid USD $941.92 for my entire stay for 14 nights including Breakfast [Credit Card Payment facilities available if requested. There are many tourist attractions within walking distance from the hotel. I recommend this hotel for all ages to stay & room rates are reasonably priced. Only one small negative comment was the very slow & small lift during busy times i.e guests using the Lifts for breakfast. I don't think this hotel would be suitable for guests with special needs especially wheelchair use due to the steps leading up towards the Lift and cramped inside for steering a wheelchair. I wish to thank all the staff & management at the hotel in making me so welcome during my 14 night stay & being so helpful & hoping to re-visit sometime in the future. Hotel also offers Foreign Currency Exchange offering reasonable exchange rates for overseas visitors. Yangon International Airport is approximately 20 km away.

"Great Hotel in great location"

4
User 15/10/2016

A quality hotel in great position in downtown Yangon. Good value with clean and comfortable rooms. The breakfast was excellent providing a wide variety of local and western options. Friendly and helpful staff, big thanks to Thomas who gave us some great information

"Nice hotel"

5
User 12/10/2016

A Nice hotel in chinatown. We booked superior rooms but have been upgraded ! Which was very nice. The rooms were really big with a nice view of the pagoda, clean and the beds were really good. The breakfast was good and tasty with great choice. The staff were really nice, polite and really hepful. The street is really noisy which could be a problem if you're sensitive...which wasn't our case. I would recommend this hotel as i think it' s a really good hotel with good price.

"Reasonable price for good service in downtown Yangon"

5
Kin3, London, United Kingdom 11/10/2016

Great friendly reception staff that welcomed us at checkin. Our room was nice but unfortunately had a problem so we were upgraded to a better room, unfortunately that one had a bit of a problem to and were moved again.. and then again.. finally we were ok and the room was great, at the front with a view of the golden pagoda. Breakfast was nice with an egg, pancake and waffle station, they even prepared a breakfast box for our early flight, nothing seemed to much trouble and taxis arranged by hotel seemed reasonable. Negative was that I emailed twice and never received a response. All in all a good hotel, and reasonably priced. Walking distance to many things downtown.

"Stop over"

4
mikewatso, Hong Kong, China 07/10/2016

It's what you would expect from a Best Western. Clean large rooms although we were upgraded. We stayed here on an overnight to be more down town. It take at least 30 minutes from the airport to an hour with heavy traffic. Basic breakfast. Asian and Western options.

"Great value but be warned that superior rooms don't have a window"

3
Bruce_Tripwarriors, Singapore, Singapore 07/10/2016

Hotels are expensive in Yangon, and the Best Western Chinatown is a one of the most affordable for a hotel with a global brand. The location is great and you can walk to many of the tourist sites in Yangon. However, note that the back of the hotel abuts to another building and the windows have been sealed off. I first walked in, my room, I saw there was a sealed-off window and this is something I cannot accept for this grade of hotel. So I went back to the front and they upgraded me to a "Deluxe" room which was sill on the back side but was on the end and had a small window, so at least I could see outside. Breakfast choices were pretty slim. Worst part is that there is no brewed coffee, but instead a machine that dispenses Nescafe.

"Excellent stay"

5
User 03/10/2016

The room was clean, comfortable and perfect for our stay. The location is great and its close to the china town market and one of our favourites 19th street with all the food stables and bars. The hotel itself has one of the best breakfasts we had during our stay in Myanmar. The staff was so nice and helped us with everything. Special thanks to mister Maung Maung Lwin for helping me finding a souvenir shop and assisting us with answers to our questions!!!

"Great location"

5
merri1993, Brisbane, Australia 02/10/2016

A great hotel central location staff friendly helpful had room 601 on the 6th floor great view of the pagoda no traffic noise . Breakfast was included which was a buffet style good variety to chose from . Had to check out early they even made a take away breakfast box which was handy

"Great Location and Great Service"

5
User 29/09/2016

I stayed here with my partner . From the check in process on the staff could not have been more helpful. The room was spacious and very clean. Laundry services were excellent . The breakfast each day was something to look forward to. We had dinner in the hotel on one night and it was very good . The hotel is right in the heart of everything. Very very good place to stay.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Denis F, This beautiful review of The Best Western Chinatown Hotel Yangon made my day, we are truly humbled. Thank you for your lovely words of our property. Like you mentioned, we constantly strive for excellence in all areas, dedicated to anticipating and meeting all your needs because we want you to only take away fond, cherished memories. Once again, we greatly appreciate your admiring words and look forward to welcoming you back on your next trip to Yangon. Best Regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"A good place to stay in chinatown Yangon!"

4
Portifino, Portofino - Clinque Terre 29/09/2016

Location is great, room is very cosy plus nice decor. and perfect shower! Lobby very small. Breakast room is quit spacious and bright. Breakfast is ok. The hotel is at 17st. On the 19st you can find massage shops, food shops, streetfood vendors, during night time only.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Portofino, Thank you for taking the time to write a review of your recent stay at The Best Western Chinatown Hotel, Yangon. It gives me great pleasure to read your great comments about the high standard of service received, I will be sure to pass on your appreciation to all the team. Thank you for your kind words once again, and we look forward to welcoming you back to the Hotel. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"100% satisfied"

5
Bastian D, Hamburg, Germany 22/09/2016

Considering the other hotels I have stayed in Myanmar this was the best. More surprisingly it was the worst rated out of them. They gave me a free upgrade to a better room for no reason so that always helps I guess. My room was spacious, very clean, great view of the Shwedagon Pagoda. Everything was up to date (TV, bathroom, bed). The breakfast had anything I needed and was catering to the western and eastern culture. Service was great, dry cleaning quick. English was somewhat of an issue but expected. The location is great if you want to see chinatown for whatever reason. It is nasty :)

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Bastian D, There is no better compliment to a hotelier than your lovely review! I am delighted we ticked all the boxes and you have thoroughly enjoyed your experience with us. Please feel free to contact me directly the next time you plan a visit to Yangon so that we can assist with another seamless experience. Warmest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"one of the best hotel in town"

5
User 22/09/2016

modern hotel. very close to 19th street chinatown, and very lovely room and bathroom. reasonable price with breakfast included.nice massage shops are around. Junction centre and city mart is within <5mins walk.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Kakatina, Many thanks for taking the time to leave your feedback following your recent stay with us at The Best Western Chinatown Hotel, Yangon. I was really pleased to read that you enjoyed the stay with us and we have met your expectations. It was a pleasure to read your feedback and I have already thanked all of the team for ensuring you had a great stay with us. We pride ourselves on the top service we always try to offer so I was delighted that we met your expectations. I do hope that we have the opportunity to welcome you back to our hotel in the near future. My best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"A clean oasis amongst a desert of filths of Yangon"

4
Laura W, London, United Kingdom 20/09/2016

Most, if not all the hotels in Myanmar, including Yangon are overpriced for what they are... If you compare with its neighbouring countries such as Vietnam and Cambodia. We spent two nights here before heading to Bagan. The staff at Best Western were great and the boys at the concierge were keen to show my partner how to put on a longhi. They don't speak much English but very nice and pleasant. There is a market street next to the hotel, which smell really bad... Of course this is not the hotel's problem but I was filled with joy to be back in this basic three stars hotel after sightseeing Yangon a whole day. This is a city which has a long way to go with things as basic as hygiene. There were heaps of rubbish uncollected not far away from the hotel. It's really not nice to be passing by... On the first night, the lady at the reception directed us to a "restaurant street" two blocks away from the hotel. Well, it is a hawker street full of people eating on the street with rubbish bins right next to you. We ate at the hotel restaurant on the second evening. The price was about the same as the semi-street food from previous night. They would try to sell you the local Myanmar wine but I would pass on it if I were you. One thing though, the shower was designed in such a way that the glass door doesn't hold water in so the bathroom floor is always wet!

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Laura W, Thank you for taking the time to share this lovely review of your recent experience. I am delighted to hear that you received such wonderful service while with us, and found that all details were tended to by the team during your stay. It is also great to know that everything from our facilities to guest rooms were to your liking, albeit the hygiene conditions in the heart of Chinatown. I have made note of your comments regarding shower glass doors and will be sure to address them with the appropriate team. I truly appreciate you taking time to share them with us. Thank you again for the wonderful review. I do hope that we will have the pleasure of welcoming you back again soon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"THREE NIGHT STAY IN BUSTLING YANGON!"

5
User 18/09/2016

Recently flew for a three night break in Yangon flying with Bangkok Airways from Chiang Mai with my girlfriend.Daytime flights on time so nice and straightforward. Landed at the brand new & impressive Yangon International Airport & getting through Immigration was a breeze.Fixed price of US$8 for 30-40 minutes drive to hotel in Chinatown depending on the traffic. Pleasant reception staff and fairly quick check in.Paid extra for a Junior Suite but worth the money for the extra space and large bathroom with Shwedagon Pagoda view.Room comfortable and clean with large bed and international tv channels. Breakfast was pleasant served on 4th floor with an excellent variety of food on offer.Staff are very pleasant and a special mention to the restaurant manager who remembered me from my last visit who is very polite & smartly dressed who I always have a nice chat with & keeps an eye on restaurant proceedings. The location of the hotel is excellent in the middle of Chinatown-a 10 minute taxi to Shwedagon Pagoda costing no more than 2000 kyat & a 10-15 minute walk to Sule Pagoda & Scotts/Bogyoke Market though hailing a taxi might be worth it as it is a very hot and humid city. Being based in Chinatown it can get quite noisy in the room but for me the noise and environment added to the atmosphere of the area. Return to airport straightforward though make sure you change your Myanmar Kyat money before Immigration as there are no money changing facilities after. Overall an excellent hotel with good location with pleasant staff in the heart of the city.Thank you.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, It was a pleasure to have you stay with us on your recent vacation and I am thrilled to read that you felt you had made the right decision to stay with us. I am always pleased to read nice reviews like yours but on this occasion, I am even more touched by your kind words. We do pride ourselves on our genuine hospitality and I am thrilled to read that this has been well received. I will also be sure to share your words of appreciation with our Restaurant Manager, Ko Kyaw Swar as I know he will appreciate it. Thank you once again for the stellar review and we look forward to having you back at our hotel very soon ! With best regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"Clean, comfortable, cool. "

4
Travellers-choice, Edinburgh, Scotland 16/09/2016

This was the first hotel I stayed in while in Myanmar, having read lots of things about hotels having small rooms and so I wasn't expecting much but I was very pleasantly surprised. My room was huge and had a view (albeit distant) of the pagoda. It was clean, it was comfortable, it had good ac and a nice hot shower (you have to run the water for a while). Yes, it's a little noisy (I was on the 8th floor) with the traffic at the junction below but it certainly didn't stop me getting a good night's sleep. The staff were nice and the breakfast was a good mixed buffet. Location is right in china town beside the night markets and stalls. It's a bit of a walk to downtown but I did it no problem. Really nice place.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, It is such a pleasure reading your lovely review of The Best Western Chinatown Hotel, Yangon! Thank you for your generous compliments of our rooms, nice staff and idyllic atmosphere. It's certainly an honour hearing your stamp of approval and we look forward to giving you a warm welcome on your next vacation at The Best Western Chinatown Hotel, Yangon! Yours sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Perfect location for exploring the city"

4
Sang06, Leeds 15/09/2016

I stayed in this hotel for two nights after first arriving in Yangon. The hotel is around a 40 min taxi ride from the airport and costs around 8,000 MMK. The hotel is located in the hustle and bustle of Chinatown and is a 30 min walk from Shwedagon Pagoda and about the same walking distance to the Strand area. There are lots of street food stalls in and around the hotels locality - where many tourists as well as locals were eating. The hotel itself is very welcoming with friendly and helpful staff. Although the rooms are small, the beds are extremely comfortable which helped get over our jet-lag. We had a room on the 8th floor. The room was quiet and we were not disturbed by outside noise. Breakfast was plentiful with a great selection on offer to suit both western and eastern tastes. There were many restaurants in close proximity (if street food isn't your thing) to the hotel. We did not sample the hotel restaurant - however looking at prices it did seem a little expensive for what was on offer.

"Experience china town in Yangon "

4
User 13/09/2016

A nondescript hotel at first glance right at the heart of Chinatown . Hassle free check in . Rooms are super clean and spacious but the deluxe ones are rather small . Room price is very good . Prompt room service and BF is very good . Super friendly staff . A great first hand experience of the city right outside the hotel from 5 am a bustling bazaar opens up selling vegetables , meat , local foods , electronics , clothes , lots more , a super interesting bazaar . In the evening a block away from the hotel one can try the endless barbecue stalls & restaurants , beer bars , massage , etc , on 19 th street Chinatown . Really a good hotel location to experience Yangon at its best . A must stay hotel in Chinatown , Yangon .

"Centrally located hotel that's value for money"

4
mybeagle2003, Singapore 13/09/2016

Stayed here for 3 nights. Located near 17th street within the Chinatown area, the hotel is a 15 min stroll to Saint Mary's church and Scott Market. A variety of dishes were offered for breakfast, shower was good. Only thing to note is that the hotel is along the main road and the traffic noise might affect some rooms.

"5 Star."

5
zammo7, uk 06/09/2016

Best hotel i have stayed in a long time, you cant fault this place. Arrived early and got free room upgrade, reception staff, concierge and bell boys very friendly, courteous and helpful. Rooms have good air-con and bathrooms with large wide screen t.v., clean towels every day and room service but the beds are the best and most comfortable rest i have had in an Asian hotel ! Breakfast is very good with eggs made to order, large selection of cereals, Asian and western food, fresh fruits and cakes, lovely pastries. Staff at breakfast very efficient and friendly. For the money you pay you wont get better a truly 5 star service, like i said its the staff that make this place a total pleasure. One final point if you can tip the bell boys in reception it is always appreciated including the staff that clean your room. Bell boys will arrange you taxis around the city, be assured they will get you a good rate and negotiate for you. Stay here if you want to explore Chinatown.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Zammo7, Thank you for taking the time to share this 5 Star review of your recent experience! I am delighted to hear that you received such wonderful service while with us, and found that all details were tended to by the team during your stay. It is also great to know that everything from our facilities to guest rooms were to your liking. I couldn't ask for more positive feedback than your kind words on the customer service provided by every member of the team. This, as delivered by our wonderful team, is at the heart of the hospitality we want our guests to enjoy. Thank you again for the wonderful review. I do hope that we will have the pleasure of welcoming you back again soon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good location and pleasant "

5
rixbel, Kohima, India 05/09/2016

Though the furnishing appears overdone and designed by an old aunt. The rooms are spacious and comfortable. The staff are cordial. The food is good! Room rent is reasonable. What more you can ask for? The only complain I had was my room was designed as a connection to another room with a door in between and I could hear all their Skype conversation. Check out for that particular room in case you want privacy.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Rixbel, Thank you for taking the time to share your experience about your recent stay with us at The Best Western Chinatown Hotel, Yangon. Your kind comments about the hotel and our colleagues are highly appreciated. We constantly strive to exceed our guests' expectations of service and I must admit that it makes my day every time these efforts are noticed! Once again, thank you for your kind words and we all look forward to having another opportunity to welcome you in the not too distant future. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Reliable place in Yangon"

4
jbdl, Jakarta, Indonesia 02/09/2016

It's centrally located and when I checked-in, i got an upgrade to a bigger room. The room is pretty small and almost no space to open your luggage. But it's super clean and super comfortable. The window is very small too. But apart from that, everything is good. Breakfast is plenty, wifi works and friendly staff.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for the lovely review of the Hotel. The team and I are delighted you enjoyed your visit. It is so important to us that all our guests feel the warmth and genuine care we provide and pleasing to read you felt well looked after. Please come back and visit us again in the near future. Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Food, room, people"

4
User 02/09/2016

Worth it's money. We got a good deal, booking the room. The noise is barely heard from the streets during the week days, but starting from Friday evening till Sunday at around 8 pm is getting louder. (lots of travelers mentioned noise at night from the streets due to not good sound control windows). We were tired enough to fell asleep quickly, but noise is definitely not what you want to hear at night. Room is small, but clean, and in Yangon you actually want to visit around and not stay in the hotel, so comfy bed and shower is what you want at the end of the long day. Breakfast has traditional local dishes with the suggestions "must try" or explanation of the dish, that helps you to learn more about the country and its taste.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Mikhail L, Thank you for taking the time to post your review of The Best Western Chinatown Hotel, Yangon on TripAdvisor. We certainly appreciate your positive comments and the fact you chose to stay with us during your time in Yangon. I am pleased to hear that you appreciated our room offer, and that you enjoyed the dining experiences. We are committed to creating stays that are tailor-made to the occasion and will look forward to welcoming you back again for another pleasant visit - hopefully soon! Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"ok place that is look a little tired."

3
specialspeed, NYC 01/09/2016

We were in Yangon for a 1 night layover and this place seemed reasonable priced. This is in downtown Yangon and it is about 1 hour away from the airport most of the time. It doesn't look like much when you pull up to it. Walk into the lobby and it looks ok if a bit tired. The location is in Chinatown which for us made no difference as we did not get a chance to walk around much as it was raining the day we were there. You are greeted by friendly staff that speak english well enough. It is very strange that there are about 10 steps to get up to the elevator. Not sure why the elevator would not come down to lobby level. The rooms we got were very cozy, to be generous. There is barely enough room for two twin beds a small desk and two chairs. One of the chairs blocks access to the tiny closet that juts into the room. On the plus side there is a safe for keep your valuables. One of our rooms had a seriously stupid and potentially dangerous layout. There is a bout a 3" cutout to the entrance to the bathroom that is in the room. Since the rooms is so small when you walk by the bed you need to be careful not to trip on that hole. Not sure why they would do that. Very stupid. I tripped on it once and almost twisted my ankle a second time. The bathroom was generously sized compared to the room. There is plenty of hot water and the shower was rather nice with a waterfall shower head and hand held shower nozzle as an option. As with all of Yangon the water is not potable, but they provided enough bottled water to brush your teeth and make some tea or coffee. There is free wifi that worked well enough. There is also a flat screen TV with a few channels, though they all looked pretty bad. The linens were clean and the AC worked really well. We had a window that overlooked some other buildings and you could make out the river. The other rooms had some plants corralled in by bars. Basically no view, but not really missed as there is not much to see. We ate lunch at the restaurant. The food was pretty good and while the prices are probably very high for the area, they were reasonable by US standards. We had food and drink for $10/person. The service was also very good. The breakfast buffet, included in our room rate, was also very good with a mix of hot food and other cold food. You could also get omelets made to order. Not being adventurous enough to sample the food out on the street it was nice to have a restaurant in the hotel. For the price we paid, about $55/night , this was a good value and under similar circumstances I would go back.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for taking the time to share your review with us here on TripAdvisor. We are deeply disappointed that in this instance, we have failed to exceed your expectations. Please accept our sincere apologies that your stay was not quite as enjoyable as it should have been, and I have shared your feedback with the Hotel Manager for her to review what may have gone wrong. Your feedback is of great importance to us as it helps us to review areas where we can fine-tune for improvement. Again, I do hope that we will have the opportunity to welcome you back to the Hotel, and our best wishes to you and your family in the meantime. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Nice room, centre of town"

4
Matthew T, Subang Jaya, Malaysia 31/08/2016

Very good hotel choice in a good location. In the middle of town, and good service from hotel staff. Breakfast is decent with local delicacies. Rooms are spacious and clean. Good choice for accommodation for both business and leisure travel.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Matthew T, I greatly appreciate you taking the time to share your review with us. I am so glad that you had such an enjoyable stay with us at The Best Western Chinatown Hotel, Yangon. It's wonderful hearing you say that everything had gone well, but even more so that you were happy with the service you received from our hotel team - I will be sure to share your compliments with all. Again, thank you for sharing your review with us and fellow TripAdvisor users. I do hope that we will have the pleasure of welcoming you back to the Hotel very soon. Wishing you good health. NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good location "

4
tsf_tan87, Singapore, Singapore 27/08/2016

I stayed at this hotel for 3 nights in August 2016. The location of the hotel is perfect! Minutes away to circular train station (Lanmadaw) and Chinatown. Down the road, there are a few restaurants too to grab food. Receptionists were friendly with simple command of English! Helpful staffs too! Room was clean and bed was definitely comfortable. Good wifi and breakfast was a spread with different types of food being served for the past 3 days. The room service was equally good! However, the noise insulation for the room need to be improved. I stayed at level 10 but I still can hear the traffic. I can even hear my neighbor watching tv at night. It will be perfect if the hotel can invest in noise insulation window and wall partition.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Tan, Thank you for the review of your recent stay with us. The hotel's location is indeed very convenient, offering guests easy access to and from the major attractions in Yangon, and I am glad that you were able to benefit from this. Although you had found the room clean and the bed was comfortable, I was sorry to read that the insulation of the rooms has inconvenienced you. We have highlighted your feedback to our hotel Owners and please be assured that they are reviewing this. Thank you again for taking the time to share your valuable feedback, and we hope to have the opportunity to welcome you back to The Best Western Chinatown Hotel, Yangon. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good room but not really good restaurant"

3
migafre, New York City, New York 18/08/2016

When we arrived, they didn't have the kind of room I had booked, so they upgraded us to a room with a view of Schwegadon Pagoda. The room is a good size, but the decor is very brown, and very indian looking. The bathroom is very big, with a free standing bathtub, a shower, the toilets and a nice modern sink. Everything is enclosed in glass walls. It's clean, but I guess with the humidity of the climate, you can see rust in a few places. It might not been helped. We tried the restaurant for dinner. The food was not very good (specially the desserts) and the staff probably wants to do well but they are always coming to your table and it becomes annoying. They probably don't know better. I think their training is probably not very good. Is this Best Western's executives' fault? We asked for a Ricard for aperitif, they didn't know how to serve it. I asked for water to add to it, they brought water and filled up my water glass... it's hard to tell them that they do it the wrong way... They pored the beer too hard in the glass and half of the glass was foamy... The prices are not cheap for Asia, so I think that Best Western should do a better job in training them. It's not the people's fault, they eager to please (maybe to eager, always showing their names so we could write could comments about their performance). The people at the reception desk where very friendly and speak good english. The neighborhood is not great, it's very dirty. It's supposed to be in Chinatown, but it looks more indian than chinese. I can add that 2 days in Yangon are too much. It's better to use the second day in another place. The pollution here is horrific. If I had to come back to Yangon, I would probably be coming back to this hotel, I think that It's hard in Myanmar to find good places (except 4 or 5 stars hotels).

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Migafre, Thank you for posting a review of your stay at The Best Western Chinatown Hotel, Yangon. I was most troubled to read the review and to learn that you have left dissatisfied. While I am delighted that you were pleased with the service provided to you by the Reception team and that you were happy with the guest room, we are deeply concerned that in some areas, especially in the Restaurant, we had fallen short of your expectation. I very much regret that the ambience of the hotel room and the hotel neighbourhood were not what you had expected. I have shared your comments regarding your concerns with our Hotel Manager to see how we might improve. Please accept my apologies that on this occasion, we did not live up to your expectations. We hope this did not detract from your stay as we very much look forward to welcoming you back on your next visit to Yangon. Thank you again for taking time to share such valuable feedback. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Exellent hotel"

4
Birgitaslo2016, Holte, Denmark 17/08/2016

We had a fantastic stay. The room was clean, comfortable with a very good bed and very nice. The service was excellent. The breakfast was very good, with lots of different choices. The restaurant served good food. There is lots of noise from the street but a wonderful view to Swedagon. We were very satisfied with this hotel and would recommend this hotel. Thank you to the staff for a very good stay.

Yeoh N, Front Office Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for this great review of your recent stay at The Best Western Chinatown Hotel, Yangon. It's wonderful hearing you say that everything had gone well, but even more so that you were impressed with the service you received from our hotel team - I will be sure to share your compliments with all. It means so much not only to me, but to the entire team here at the Hotel, that you would share your recommendation of our property with fellow TripAdvisor users. I am delighted that we had the opportunity to welcome you at our hotel recently, and hope that we will have the pleasure of doing so again soon. Best Regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"the best"

5
User 07/08/2016

i stayed 6 days and have nothing but praise for the staff who were more than willing to attend to your needs and comforts. The staff more than helpful in getting you a taxi for the different tours of the city and put it was raining they would actually come out to the taxi with an umbrella to escort you inside so you would not get wet great hotel with a great location and great staff.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Jimth, Thank you for the lovely review of the Hotel. The team and I are delighted you enjoyed your visit. It is so important to us that all our guests feel the warmth and genuine care we provide and pleasing to read you felt well looked after. Please come back and visit us again in the near future. Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Nice hotel near 19th street "

4
racsoa956, Macau, China 07/08/2016

Very friendly staff. Good clean rooms. Small convenience store next to the hotel. Few minutes walk to 19th street for food and drinks. 30 minutes walk to Shwedagon Pagoda. Nice street market just behind de hotel with fresh fruits, local food. Breakfast at the hotel is basic.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Racsoa956, It was a pleasure to have you stay with us and thank you for your kind words. I believe the staff are the heart of this hotel and it is always a delight to have guests comment on our service and our standards. I will certainly share your wonderful feedback with the team. Thank you for taking the time to post your review here on Tripadvisor. We look forward to welcoming you back in the future and we wish you all the best. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Excellent Service"

5
traveller14sg, Singapore, Singapore 03/08/2016

Excellent stay. Fantastic hotel with great service and nice room! Hotel is very well located and surrounded by many food stalls. We stayed there for 3 nights. Executive room is spacious and clean. Bathtub is clean and big. Got separated bathroom and toilet and has a very good rain shower. The breakfast is so so, WiFi is working very well. Hotel managers and staff are very friendly and helpful. They helped me make surprise for my boyfriend's birthday. Thank you so much for making his birthday so special. Excellent service ever!

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Khin Nyeinn, Thank you very much for your five star review of your recent stay here at The Best Western Chinatown Hotel, Yangon! I am delighted that you had such a great time with us, and I am even more delighted to hear that it was in part due to the wonderful service you received from the team. I will be certain to share your compliments with everyone here at the Hotel. I greatly appreciate you taking the time to share your review with us here on TripAdvisor, and look forward to welcoming you back to Yangon soon! Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Best Western China town in Yangon"

4
User 01/08/2016

Good location, clean, small lobby with so much noise from traffic on the main road but you can see Shwedagon pagoda from your room window.Breakfast is good with variety of food and also Myanmar food for you to try..

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Chai K, Thank you for taking the time to leave a review of your recent experience with us. We are delighted that you were able to join us during your time in Yangon, and hope that the city was everything you had hoped it would be. I greatly appreciate you taking the time to share your feedback with us, as we find it to be of significant value. Again, I greatly appreciate you taking the time to share your feedback with us. I hope that we will have the opportunity to welcome you back in the future. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Great stay..."

5
junefirst, new delhi 31/07/2016

I found this hotel through Tripadvisor and am very very thankful.Great location,fantastic staff and very good breakfast.Dont miss the food right in front of the hotel.Only open for dinner its a makeshift outdoor restaurant.There are two of them both are great for fantastic genuine Burmese food.Dinner for two inclusive of beers..$10.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Junefirst, Thank you for taking the time to share your experience about your recent stay with us at The Best Western Chinatown Hotel, Yangon. Your kind comments about the hotel and our colleagues are highly appreciated. I am extremely delighted to learn that we were able to leave a positive impression by accommodating to your needs. Once again, thank you for your kind words and we all look forward to having another opportunity to welcome you in the not too distant future. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"great staff, very nice clean modern room"

4
BeaudryDonald, London, United Kingdom 27/07/2016

The staff is so nice and friendly- from the front desk to the breakfast room everyone is so gentle and kind. The rooms are very modern, clean, beds comfortable, Tv nice and big, modern, a lot of channels, the bathtub is luxurious and the location of the hotel is terrific. Not sure what else to say accept to say again the staff is so gentle and kind.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Mr Beaurdry, Thank you for sharing you recent experience at The Best Western Chinatown Hotel, Yangon. I am really delighted to see that you enjoyed your time with us, in particular that the team here provided service that met with your expectations. Our team take great pride in delivering an exceptionally superior service for all of our guests and will be delighted to see that you had such a good experience. I look forward to welcoming you back to The Best West Chinatown Hotel Yangon - hopefully in the not too distant future! Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good location nice staff "

4
User 26/07/2016

The hotel located in good location seems in the central of Yangon Easy to go to the attraction Easy to find food and restaurant around the hotel Very nice friendly and helpful staff Good and variety breakfast 2% change if you pay by credit card for everything

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Avatsada C, It was a pleasure to have you stay with us and thank you for your kind words. I believe the staff are the heart of this hotel and it is always a delight to have guests comment on our service and our standards. I will certainly share your wonderful feedback with the team. Thank you for taking the time to post your review here on Tripadvisor. We look forward to welcoming you back in the future and we wish you all the best. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"business visit to Yangon"

3
taquir, Karachi, Pakistan 25/07/2016

The hotel is located in the heart of city center and anybody having a love for walking can walk around and could see the major attractions including the port, pagoda and other things. Transport is readily available with a little bit of bargaining. one can enjoy all sorts of cuisine and Burmese culture in this area

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Taquir, Thank you for the lovely review of the Hotel. The team and I are delighted you enjoyed your visit. It is so important to us that all our guests feel the warmth and genuine care we provide and pleasing to read you felt well looked after. Please come back and visit us again in the near future. Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good location"

4
peterY3573SD, Melbourne, Australia 20/07/2016

Stayed twice during a two holiday in Mayanmar. Hotel well located in a eating area. Small but wel maintained, Only issue is it is not suitable for wheel chairs. Staff polite, good service at front desk, money changed at good rate. As with a lot of Mayanmar hotel it is possible to pay by cash in $US and receive change in US Good breakfast. If leaving early a breakfast box is suppied

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Peter, Thank you for taking the time to share this lovely review of your recent experience. I am delighted to hear that you received such wonderful service while with us, and found that all details were tended to by the team during your stay. It is also great to know that everything from our location to guest rooms were to your liking. I couldn't ask for more positive feedback than your kind words on the customer service provided by every member of the team. This, as delivered by our wonderful team, is at the heart of the hospitality we want our guests to enjoy. I have made note of your comments regarding the your comment on the wheelchair access, and will be sure to address them with our Hotel owners. I truly appreciate you taking time to share them with us. Thank you again for the wonderful review. I do hope that we will have the pleasure of welcoming you back again soon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Decent stay for decent price"

3
C073, Jakarta, Indonesia 20/07/2016

In spite of my average rating, I would rate the Best Western Chinatown Yangon as an above-average value-for-money stay for Yangon. The rooms of this property are small but come with all you need. The bed is comfortable, there is a good range of bathroom amenities, Wifi is free and there is a decent choice of channels with good reception. The people are friendly and the restaurant serves a good range of decent quality food at reasonable prices. I had to leave early which is why i cannot comment on the breakfast offering, which was included.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave a review of your recent experience with us. We are delighted that you were able to join us during your time in Yangon, and hope that the city was everything you had hoped it would be. I greatly appreciate you taking the time to share your feedback with us, as we find it to be of significant value. Wherever possible, the team tries hard to customise each of our guest's stay and I was sorry to read that part of your experience did not live up to your expectations. Should you wish to speak further regarding any concerns you may have, please do not hesitate to contact me at the email address provided below. Again, I greatly appreciate you taking the time to share your feedback with us. I hope that we will have the opportunity to welcome you back in the future. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"A place to stay "

4
ChristineGiam, Singapore, Singapore 19/07/2016

Good and comfy place to stay. As a traveller, I felt warm and home when i am away from home for mission (to station at Yangon formore than a week). The friendly and attentive staff make the difference.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Ms Christine Giam, Thank you for taking a moment to reflect on your recent experience with us at The Best Western Chinatown Hotel, Yangon. I am most pleased to read that we were able to create such a wonderful " Home Away From Home " experience for you! Our aim is to provide our guests with memorable experiences - everything from our convenient location, to the small details in the guest rooms that really matters to today's travellers. Thank you also for your comments in recognition of the service provided to you by our friendly colleagues. We will take great pleasure in sharing it with our team and no doubt your appreciation will be graciously received. We look forward to welcoming you back again soon to The Best Western Chinatown Hotel the next time you visit Yangon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Outstanding Value"

5
Randy D, Renton 18/07/2016

The price of this hotel was so low and it included breakfast. It was close to my customer, so I stayed there. When I arrived, I was truly amazed. The hotel was pretty up-to-date. The room was large and the bathroom was really great. The room had a view to the north which you could see the famous structure Pagoda (I think that is what they called it). Breakfast was not just an ordinary breakfast, but a full breakfast with just about anything you could imagine. The surrounding area seemed safe, but have not gotten out much yet. The only downside of the hotel is the elevator was a little slow, but fine. Staff was super nice and always smiling. I would definitely stay here again.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Randy D, Thank you very much for the stellar review of our Hotel ! It is so wonderful to read that you have thoroughly enjoyed your stay with us. We highly appreciate your comments as they help us to ensure that we deliver an experience in line with our guests' expectations. So I am thrilled to hear we were able to meet all your needs and expectations. I am equally delighted to learn that our team was able to make your stay memorable for all the right reasons. Once again, thank you for such a wonderful review. I do hope to be able to welcome you all back in the not too distant future. Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Oldish hotel in Chinatown"

4
Ozads, Australia 17/07/2016

Step off the bustling Chinatown street into a quiet cool reception area and a cool drink (anytime). Big room nicely furnished in a grandish asian style (premium room). Small window looking over the bustling but impoverished city. I recommend hotel even if the location is less than ritzy

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Ozads, Thank you very much for your lovely review of The Best Western Chinatown Hotel, Yangon. It's wonderful to hear that you had such an enjoyable stay with us on this visit,and I will be sure to share your compliments with the entire team at the Hotel. Thank you for your recommendation to others and I look forward to having the opportunity to welcome you back when you are next visiting Yangon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Visiting myanmar"

5
lupoavellinese, Miami, Florida 16/07/2016

I found a good deal on booking.com ,I stayed there for 5 days ,unfortunately It was raining every day ,the hotel is very nice ,what impressed me was the kindness of the employees and them willingness to help ,I found out later that this is a characteristic Of Burmese people I highly recommend this hotel

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Lupoavellinese, Thank you so much for your 5 star review of our Hotel, albeit the weather being too unfriendly! I am also really pleased that the team ensured you were well looked after. We always try our hardest to make our guest feel comfortable and at home so was glad to read that we have met your expectations. I hope to have the wonderful opportunity of welcoming you back to The Best Western Chinatown Hotel Yangon again soon. Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Excellente service matig probleemoplossend vermogen"

4
Robin S, Hoogeveen, The Netherlands 15/07/2016

Let me start by saying that the service specifically in the restaurant is excellent, Their english is decent, they do everything right and i loved having dinner there. Unfortunately I ran into some problems in my room (the water temperature kept changing, without reason) and they were not able to come up with a proper solution. They tried fixing it first for multiple days, which did not work, after which i asked for a different room... Unfortunately it was a smoking room and i really dislike smoking. All in all: Decent food Excellent restaurant staff Poor maintenance staff/problem solving skills

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Robin S, Thank you very much for your detailed review of our Hotel. We always appreciate receiving comments from our guests as they allow us to review and improve upon our service and offerings. Although most aspects of your stay had gone well, I was sorry to read that the experience was marred by the water temperature in the bathroom, and was further compounded by the allocation fo a smoking room when the room change was done. I have shared your comments regarding the complaints with our Hotel Manager to see how we might improve. It is the goal of all of us here at The Best Western Chinatown Hotel Yangon to create the perfect stay experience for all of our guests. When guests leave feeling disappointed as you did, this clearly signals a failure on our part. I just hope that you will return sometime in the future when we can provide you with the exceptional service we are more used to offering our guests. Thank you for taking time to share your feedback with us. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good for the price"

5
User 13/07/2016

Good staff and rooms. Maybe not as clean as you may expect from a best western hotel, but enought for 2 nights. Location is nice near chinatown. Good restaurant and breakfast. Will go back if i return to yangon.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Raul T, Thank you for taking the time to post your lovely 5* review of The Best Western Chinatown Hotel, Yangon on TripAdvisor. We certainly appreciate your positive comments and the fact you chose to stay with us during your time in Yangon. Although you had liked our rooms and service, I was sorry to read that the cleanliness had been less than satisfactory. As the review did not provide any further details, may I invite you to share more information in regards to the cleanliness issue, to gm@greenhillhotel.com.mm, so that we may review this with the team? Thank you again for taking the time to share your valuable feedback. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Excellent location with excellent service"

4
User 11/07/2016

Its located on china town near by 19th street which is famous for food lover. You can choice your food very cheap price . Texi are aveliable any where in the city. Swedagoan pagoda, yangon river, scott market is very near from my hotel.Hotel management send me a Birthday cake to my room which was totally surprising me and expected will come again......

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Syed H, It was a pleasure to have you stay with us and thank you for your kind words. The hotel's location is indeed very convenient, offering guests easy access to Yangon's major food and tourists attractions, and I am glad that you were able to benefit from this. I am delighted to hear that we have pleasantly surprised you on your birthday. We believe that the little things are the difference between a good experience and a memorable one - I am so pleased that these were well received. Thank you also for your kind words regarding our staff and I will certainly be sharing them with the team. Thank you for taking the time to post your review and we look forward to welcoming you back soon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Convenient location & great staff"

4
Shoebox3, Petaling Jaya, Malaysia 11/07/2016

First trip to Yangon, and stayed here for 3 nights. Booked their executive room, was in room 1003, corner spacious room, but view of Shwedagon pagoda was blocked by an electric pole, and it gets a bit noisy from the morning traffic, The hotel staff which i've came across were always courteous and helpful. Buffet breakfast was a good spread and menu changes daily while i was there. I had their pastas for lunch, which turned out to be too dry. Convenient location to get to most places . There were a few misses with daily house keeping, but nothing major. There is a small convenient store right next to the hotel, with limited choices but meets the basic.There is a street of food & fruit stalls behind the building during night time. Turn left from hotel and head straight until you see the row of stalls on your left. I didn't try the food stall, but got rip off paying for the fruits. So, be prepared to bargain. Overall, would definitely recommend this hotel.

"Convenient to location and Value for money."

4
User 05/07/2016

The hotel is within walking distance to China Town and Bogyoke Marketing (Scott) . The room is large , clean and comfortable. The hotel check-in staff and receptionist are courteous. And buffet in hotel is delicious.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Sone56, Thank you for sharing you recent experience at Best Western Chinatown Hotel, Yangon. I am really delighted to see that you enjoyed your time with us, in particular that the team here provided service that met with your expectations. Our team take great pride in delivering superior service for all our guests, and will be delighted to see that you had such a good experience. We look forward to welcoming you back to Best Western Chinatown Hotel Yangon - hopefully in the not too distant future! Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Initial Thoughts"

4
happybirthdaytoyou, Merriott, United Kingdom 30/06/2016

I arrived after some difficulty getting through immigration at Yangon airport. My reception was extremely pleasant with charming staff and a thoroughly excellent and relaxing room. My initial thoughts are that this is a good hotel in a central position. I am staying for 5 days and will report again.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for posting an inital review of your stay at Best Western Chinatown Hotel Yangon. While I am delighted that overall you were pleased with the service provided to you by the team and that you were happy with the guest room, we are very sorry to hear of your experience with the immigration officers at Yangon Airport. We hope this will not detract you from your vacation in Yangon, and please contact me if there is anything we can assist to make your stay in Yangon more memorable. Thank you again for taking time to share such valuable feedback, and wishing you a pleasant stay at The Best Western Chinatown Hotel, Yangon. Kind regards NK Yeoh gm@greenhillhotel.com.mm

"Good option in Yangon"

4
nunovasques, Lisbon, Portugal 30/06/2016

Room: spacious and confortable!The view was amazing! We could see swedagon Pagoda! Tea and coffee available. Bathroom: spacious but a little bit smelly (normal in the rainy season) with all the amenities.theres a shower and a tub. Location: right in the middle of everything! 3 steps from 19th street (restaurant street, just after the church). 5 min from swedagon Pagoda by taxi or 25 min walking. Breakfast: good breakfast, good variety of food and fresh. Staff: the best staff you can have!!!!! Very helpfull!!!! They took care of our bus tickets to Bagan and gave us very good tips for visiting yangon! Tips: if you want to visit the reclinning buddha, you can take a taxi for 5000 ks. To go to the bus station it will take 1 hour if no traffic and will cost 10 000 ks.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Nunovasques, I was delighted to read that you enjoyed your getaway stay with us at Best Western Chinatown Hotel, Yangon. It is delightful to hear that you enjoyed the spacious and comfortable room, as well as our convenient location. It gives me great pleasure to read your great comments about the high standard of service received, I will be sure to pass on your appreciation to all the team. We always try our hardest to make our guest feel comfortable and at home so was glad to read that we have met your expectations. Please do come and join us again the next time you are in need of a break. My best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Amazing Aircon!"

4
User 27/06/2016

For myself and my partner, the location of this hotel was perfect. Lots of the other 4/5 star hotels were up closer to the airport so you can't just walk out of your hotel for a wander around. This hotel however was smack bang in the middle of china town. Easy to catch a cab to the Shwedagon, markets, people's park etc. Room was lovely, staff are so friendly!! Food in the hotel was a little expensive ( for Burma) and quite small portions, but we ate out most of the time anyway. Best restaurants nearby are Golden Pho and Mai Thai ( You can catch a cab!) Would definitely come back here. Ps skip the museum if you're planning on visiting; much of Burmese history is still censored out, so there is nothing about the history of Myanmar. If you want to see 5 story's of buddha statues though then be my guest!

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Lara K, Thank you for the excellent review. I am delighted to hear that you have liked the location of our hotel. We are truly surrounded by all the best that Yangon has to offer, so I can easily understand how one might not venture out to explore the neighbourhood or other parts of the city when staying with us! Thank you again for taking time to sum up some of the highlights of your recent stay and sharing them here on TripAdvisor. We look forward to welcoming you back the next time you visit, be it for business or leisure. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Small room, nice decor"

4
David S, Santiago, Chile 21/06/2016

The rooms are a bit small, but I only slept there. It is nicely decorated. Breakfast was fine. There is WiFi in the rooms. It is nicely located for walking around in China Town. The traffic involved in getting there is brutal.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear David S, Thank you very much for your lovely review of your recent stay here at Best Western Chinatown Hotel Yangon! I am delighted that you had such a great time with us. I will be certain to share your compliments with everyone here at the Hotel. I greatly appreciate you taking the time to share your review with us here on TripAdvisor, and look forward to welcoming you back to Yangon soon! Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"7 nights in Yangon at Best Western Chinatown"

4
rosiesim, Singapore, Singapore 21/06/2016

Location is very convenience. Near to market and eateries. Breakfast is delicious. Staff is polite and helpful. Taxi is readily available. Checking in and out is fast. Aircon is cool. Negative side is the lift which is slow. Another negative side is the shower room without a shower curtain causing water to splash all over the floor.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Rosiesim, It was wonderful having you with us during your recent trip to Yangon. I am so glad you had such an enjoyable stay at the Hotel, and were happy with the facilities and recognition you received from our team. I have made note of your comments regarding the shower room and will be sure to address them with the appropriate team. I truly appreciate you taking time to share them with us. I hope that we will have the pleasure of welcoming you back to Yangon, and more specifically, Best Western Chinatown Hotel very soon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"best quality-price rate and well situated in the city"

4
jdezeure, Bangkok, Thailand 09/06/2016

Not very impressive from outside, this hotel has however renewed rooms and presents a fairly good comfort despite some structural shortcomings; in the first place the one and only single elevator for all the guests but two elevators for service staff. Food could be definitely better and widows cleaning also belong to the room-make-up. Apart from these minor details, service is extremely friendly, courteous and helpful. Taxis are always available at all times and hotel staff is helpful in finding a suitable transport to your destination. Booking.com should not tell its customers that AmEx is an accepted way of paying at this Hotel when this is not true! That can lead to serious problems in a country where money transfers are tricky, cumbersome and most of the time failing. When cash dollars are brought in, the banknotes should be impeccable; even the usual small red stamp often found on 100 US$ banknotes is a reason good enough to refuse.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Jdezeure, Thank you for posting a review of your stay at The Best Western Chinatown Hotel Yangon. While I am delighted that overall you were pleased with the service provided to you by the team and that you were happy with some of the facilities, we are deeply concerned that in some areas we had fallen short of your expectation. I have shared your feedback with the teams concerned for review, as we endeavour to continuously improve our service and procedures. We hope this did not detract from your stay as we very much look forward to welcoming you back on your next visit to Yangon. Thank you again for taking time to share such valuable feedback. Kind regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"strongly recommend to stay here"

4
User 08/06/2016

Good location, warm welcome & helpful from reception staff. Nice and variety ABF and traditional food (must Try Myanmar traditional noodle, it is so tasty) . Cleanliness room. All staffs are full service minded.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Maturada R, Thank you so very much for your kind review following your stay at The Best Western Chinatown Hotel, Yangon. I was really happy to read that you enjoyed the warm hospitality you received from the great team I have. I was also glad to see that you have enjoyed the dining experience at our Café. I have passed on your kind words to the team here and we all hope that we will once again meet your expectations on a future stay with us. My kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good room, small hall"

3
afa011, Turin, Italy 07/06/2016

I spent a week in this hotel, the service is good and also the room. They could improve the shower stall in the bathroom that was without any protection, so the water went to the floor. The hall has not big space in case of need to discuss with other people, or working in common areas. The Wi-Fi signal and coverage is excellent and location in the downtown very good, even if several taxi drivers had difficulties in find it.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for taking the time to post your review here on Tripadvisor. While I am pleased to read that you have enjoyed the service and the room was to your liking, I am most concerned to read that you did not thoroughly enjoyed yourself. I have made note of your comments regarding the shower stall and will be sure to rectify this issue soonest. I truly appreciate you taking time to share them with us. We get a real sense of disappointment if any of our guests are less than delighted with their experience at The Best Western Chinatown Hotel Yangon and I sincerely apologise that your stay with us did not live up to your expectations on this visit. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Very good hotel"

4
Sstoyanov, Edinburgh, UK 05/06/2016

I have been in Yangon about five times and this is the second time I have stayed at a hotel in which the rooms are not ridiculously badly furnished and the air coming from the air con is not smelly. Ah, and the breakfast is on the upper scale from edible. Staff are very friendly, too. Water temperature in the shower was a bit temperamental, but the room (deluxe, I think) also had a very decent looking bath tub. Only one lift means waiting times at breakfast time are a bit long. Street noise from early in the morning was an issue for me, being not a particularly early riser Oh, almost forgot - from my window I had a view of the Shwedagon! Will definitely stay again.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Sstoyanov, It's wonderful to hear that you had such an enjoyable stay with us on this second visit to The Best Western Chinatown Hotel Yangon and I will be sure to share your compliments with the entire team at the Hotel. It was a treat having you stay with us recently, and I do hope we will have the pleasure of welcoming you back again soon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Conveniently located, friendly staff"

4
PradeepDavid, Bengaluru (Bangalore), India 18/05/2016

The BW at Chinatown is nicely located for quick walking trips to 19th Street, the Night Market, Ferry terminal etc. While a swimming pool, gym and multiple lifts would have been appreciated, it's really fine for a Yangon tourist. The Breakfast is pretty good & the friendly staff make up for minor inconveniences.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Mr Pradeep David, Thank you for the lovely review of the Hotel. The team and I are delighted you enjoyed your visit. It is so important to us that all our guests feel the warmth and genuine care we provide and pleasing to read you felt well looked after. Please come back and visit us again in the near future. Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Warm hospitality, great value for money!"

4
Shveta B, Singapore, Singapore 17/05/2016

Stayed for 3 nights at the hotel. Well located, next to the 19th Street, known for its BBQ food and bars. Cosy, comfortable and clean rooms. Fine restaurant with a great breakfast spread, included in the room tariff. Warm and friendly staff went out of the way to make our stay a memorable one. First, I received a visit from the floor manager with a basket of goodies because there was some disturbance from the above floors. Second, they specially prepared Vegetable Thai Green Curry and Steamed Rice meal for me (since I am a vegetarian) that made me super happy and satisfied after a long day of sight seeing and hunger pangs at their peak. Certainly recommended!

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear ShvetaB, I greatly appreciate you taking the time to share your review with us. I am so glad that you had such an enjoyable stay with us at The BEST WESTERN Chinatown Hotel Yangon. It's wonderful hearing you say that everything had gone well, but even more so that you were so impressed with the service you received from our hotel team - I will be sure to share your compliments with all. Again, thank you for sharing your review with us and fellow TripAdvisor users. I do hope that we will have the pleasure of welcoming you back to the Hotel very soon. Wishing you good health, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Great value for money"

4
User 12/05/2016

Great service, very helpul and smiling staff always ready to assist you. Cntral location and confortable clean room. I appreciate the effort and willingness to help and to please you shown by all staff member.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Stefano L, Thank you for the great review of your experience at The BEST WESTERN Chinatown Hotel, Yangon. I am pleased that you found us to be in a central location. Our hotel is indeed very well located for many of Yangon's finest sightseeing points. Thank you for your compliments about the service offered by the team. We really do appreciate it when guests notice our dedication and I will be sure to share this with them. We look forward to having you back at our Hotel soon ! Kind regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"Holiday visit to Burma"

5
John S, Brisbane, Australia 08/05/2016

We found this hotel to be excellent in all regards - it was clean, well located for walking to the main Bogyoke Aung San market, the river and the Strand Hotel, and small eating places. The room was quite large and we had a room on the front which viewed the Shwedagon Pagoda in the distance. The staff were also excellent and very helpful and the breakfast which was included in the room rate was good.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear John S, We are happy to read that you loved the The BEST WESTERN Chinatown Hotel Yangon! It is our goal for every guest who walks through our doors to experience exceptional service. Thanks for mentioning our excellent staff. They all work very hard to ensure a comfortable stay. We really do appreciate it when guests notice our dedication and I will be sure to share this with them. Thank you once again for your glowing review, and we look forward to welcoming you back to our Hotel very soon ! Kind regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"Lovely comfortable hotel"

5
Donna M, Swansea, United Kingdom 04/05/2016

Stayed for 4 nights at the Best Western Chinatown in an executive room. Very comfortable with plenty of space and a lovely bathroom. The hotel is in an excellent location for the streets of Chinatown especially 19th street for the bars and street food. The area felt very safe even late at night.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Donna M, Thank you for sharing such a wonderful review of your stay with us - sounds like you had an amazing time! It gives me great pleasure to read that you loved the comfortable and spacious executive room and the lovely bathroom ! I am equally pleased to hear that you found us to be in a perfect location. The BEST WESTERN Chinatown Hotel is indeed very well located for many of Yangon's sightseeing points. I hope that we will have the pleasure of welcoming you back soon. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Solid Hotel"

4
Charlotte H, Bern, Switzerland 26/04/2016

We stayed 2 nights in the best western chinatown hotel. The location is very central and the room / hotel was clean. Breakfast and staff was also good. The only downside of this hotel is the noiseness due to the huge traffic in yangon. But if you have earplugs its no problem to sleep.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Charlotte H, It is such a pleasure reading your lovely review of The BEST WESTERN Chinatown Hotel Yangon! Thank you for your generous compliments on our central location and the cleanliness of our hotel. We truly appreciate your admiring words on our breakfast and good service as well. It's certainly an honor hearing your stamp of approval and we look forward to giving you a warm welcome on your next vacation at The BEST WESTERN Chinatown Hotel, Yangon! Yours sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Friendly hotel in an excellent location"

5
presentpassingpast, Singapore, Singapore 26/04/2016

Hotel is located in a prime location, a few blocks away from the busy Chinatown night market, and 10 mins drive away from the major attractions like Central Railway Station, and pagodas. There's a mini mart just next to the hotel. so it's really convenient to pick up small bites and any necessities. Room and amenities were in good condition, and staff were extremely friendly and helpful, which helps to create a really pleasant staying experience. Stayed there for 3 nights, and the wifi connection was really stable. Breakfast spread was good, but may get a little boring after a few nights of stay. Stayed on the 9th floor facing the main road, and the noise of traffic was still quite loud even in the night time. Light sleepers might wish to request for rooms facing away from the main road. Overall, still a great stay!

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you very much for your 5 star review ! I am delighted to hear that you enjoyed the location, as well the convenience of being near to the main places of attraction in Yangon. It is also great to know that everything from our facilities to guest rooms were to your liking. I couldn't ask for more positive feedback than your kind words on the customer service provided by every member of the team. This, as delivered by our wonderful team, is at the heart of the hospitality we want our guests to enjoy. I hope that we will have the pleasure of welcoming you back to Yangon, and more specifically, The BEST WESTERN Chinatown Hotel very soon. With best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Fantasic Hotel"

5
rockyj837, Yangon (Rangoon), Myanmar 19/04/2016

First experience in BW China and will not be the last. Accommodation is excellent, service is excellent food is excellent. Not much more to say other than I look forward to staying again in the Best Western Chinatown Hotel

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear RockyJ837, I would like to say a big thank you for this stellar review of The BEST WESTERN Chinatown Hotel, Yangon. It brings me great joy to know you had an amazing time. Indeed, our hotel marries the best features of a modern branded mid-scale hotel, located in the heart of Yangon's dynamic Chinatown, ensuring our guests never run short of options. Thank you once again for staying with us and sharing your thoughts on TripAdvisor. We hope to warmly welcome you back soon. Best Regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"An excellent stay in Yangon"

5
DuangratKiatlertpong, Bangkok, Thailand 19/04/2016

Excellent location for business and leisure. Easy acess to shops, restaurants, Sule Pagoda,Town Hall and Scott's Market. Very clean room and clean hotel. Strong Wi Fi which is available throughout the hotel. Excellent buffet breakfast. A nice afternoon high tea during our stay 15-17 April 2016. A variety selection for dinner if you do not want to go out. An excellent hotel porter who always checks on you how you are, where do you want to go and always tries to explain how to travel from one place to the other. We will definitely stay here again on our future trips.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Khun DuangratKiatlertpong, This beautiful 5 star review of The BEST WESTERN Chinatown Hotel Yangon made my day, we are truly humbled. Thank you for your lovely words of our property. Like you mentioned, we constantly strive for excellence in all areas, dedicated to anticipating and meeting all your needs because we would want you to only take away fond, cherished memories. Once again, we greatly appreciate your admiring words and look forward to welcoming you back on your next trip to Yangon. Best Regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Two weeks On Business Trip @ This Small But Comfortable, Clean, Friendly & Affordable Hotel"

5
cl_y2k, Shanghai, China 18/04/2016

Check-in was efficient and within 15 mins with reservation. All staff are friendly, and the room they gave me on the highest floor with a small window overlooking the street was quiet and private (end of corridor as requested). Room comes with high speed Wi-Fi, well stocked up mini-bar, requested for iron and iron board which they provided without question (some hotels in Yangon do not provide as they encouraged you to use tier paid laundry service). Water pressure and temperature work fine (do not take for granted in Yangon as some 3 & 4 star hotels may not necessary have these working well.) Oh, breakfast was good, a little mixture of local, continental and american. All and all, the price of USD 60+ for this comfortable room with breakfast included, is a really good bargain. Will be there tomorrow for another one week. Highly recommended.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, It is such a pleasure reading your 5 Star review of The BEST WESTERN Chinatown Hotel, Yangon! I am thrilled to hear that you enjoyed our friendly service, room facilities and delectable breakfast buffet. Your generous compliments on our friendly service is truly appreciated. Here at The BEST WESTERN Chinatown Hotel Yangon, we go above and beyond to ensure your most enjoyable stay, catering to the unique preferences of all our guests. It's certainly an honor hearing your stamp of approval and we look forward to giving you a warm welcome on your next stay at The BEST WESTERN Chinatown Hotel, Yangon! Yours sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Comfortable, accessible"

5
User 15/04/2016

My wife and I stayed here three nights, and if ever I would go back to Yangon again, I would choose this hotel. It's accessible, and kind of makes you feel that you are safe, and in a familiar place. I think Myanmar is a familiar country for Filipinos, food, looks, weather-wise. But one thing that helped me appreciate it was the comfort provided by the hotel. Employees of the hotel were kind, and I and my wife could just feel that they were really doing their best to deliver quality service. I salute the employees, and think that the hotel should really take care of them. They never made me feel that I was in a different place and was miles away from home. Breakfast buffet was exquisite. It was more than I expected. For a first-timer in Myanmar, I loved this hotel.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Ley A, Mabuhay Greetings from Yangon ! I would like to say a big thank you for this stellar review of The BEST WESTERN Chinatown Hotel, Yangon. It brings me great joy to know you had an amazing time, and to hear that your experience hit all the right spots. Thank you for complimenting on our exceptional service professionals, who embody the true BEST WESTERN spirit. Here at The BEST WESTERN Chinatown Hotel, our colleagues go the extra mile because they want to make your stay a memorable one. I have shared your compliments with the team and we hope to have the opportunity to welcome you back again on your next revisit to Yangon. Kind regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"Stayed here 8 nights - loved it!"

5
Rebecccaa, Stockholm, Sweden 10/04/2016

Perfect location, very clean rooms and super friendly staff. Not to forget that the restaurant has really good food that surprised me. The best part of the hotel is that it is located so close to the 19th street, great place for food. Ask the reception for a vietnamese restaurant which is located very close too!

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Rebecccaa, Thank you for taking the time to post your review of The BEST WESTERN Chinatown Hotel Yangon on TripAdvisor. We certainly appreciate your positive comments and the fact you chose to stay with us during your time in Yangon. I am pleased to hear that you appreciated our perfect location, the very clean room and the service you received from our super friendly colleagues and that you enjoyed the dining experiences. We are committed to creating stays that are tailor-made to the occasion and will look forward to welcoming you back again for another pleasant visit - hopefully soon! Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Small rooms but great location"

3
Soph1906, London 08/04/2016

Stayed in a twin room here and the room was definitely on the small side. With 2 suitcases, it was difficult/impossible to unpack. However, for 1 or 2 nights it works - clean rooms, good but small again bathroom, nice variety at the breakfast buffet. Location is great, right in the middle of Chinatown and easily walkable to main attractions. Staff really friendly and helpful.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Soph 1906, Thank you for the great review of your experience at The BEST WESTERN Chinatown Hotel Yangon. I am pleased that you found us to be in a great location. The BEST WESTERN Chinatown Hotel is indeed very well located for many of Yangon's finest sights and sightseeing points. Thank you for your compliments about the friendly and helpful service you received from the team. We really do appreciate it when guests notice our dedication and I will be sure to share this with them. Please come back and visit us again in the near future. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good location and excellent breakfast"

4
worldmissionaries, Sunny California 03/04/2016

Stayed here as a part of a tour package thru Ayuda Myanmar Travel Agency. Lobby- simple but with excellent front desk and doorman service Bedrooms- nicely decorated, strange see thru bathroom and toilet from bedrooms. Comfy beds and with amenities. Street facing rooms have an excellent view of the Shwe Da Gon pagoda but the noise from the street are quite loud, Wifi-strong, fast and simple log in process. Breakfast-delicious varieties of local choices as well as waffles and fresh fruits,

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for sharing such a detailed review of your stay with us - sounds like you had an amazing time! I will be sure to pass on your compliments to all of my team here for making your stay so enjoyable. We take pride in our service and attention to detail and I am thrilled you found our service to be of excellent standards. I have made note of your comments regarding the noise from the main road and will be sure to address them with the appropriate team. I truly appreciate you taking time to share them with us. We all look forward to welcoming you back in the near future. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good location & breakfast - but can be noisy"

4
burukku16, London 03/04/2016

Great location in Chinatown and not far from the key sights like Scott (Aung San) Market and the food stalls of 19th Street. Shwedagon Pagoda is a short taxi ride away and the downtown sights like Sule Pagoda are all within walking distance. I would agree with other reviewers that rooms at the front of the building can be noisy due to traffic outside (and there is a lot of honking in Yangon!), however, they have views of Shwedagon Pagoda. The rooms are spacious and comfortable, the aircon worked well, there are safes in the rooms - no complaints there. The breakfast buffet had a lot of choices, from your standard fried rice and noodles to an omelet bar, fresh fruit and pastries.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Burukku 16, Thank you for the great review of your experience at The BEST WESTERN Chinatown Hotel Yangon. I am pleased that you found us to be in a great location. BEST WESTERN Chinatown Hotel is indeed very well located for many of Yangon's finest sightseeing points. We certainly appreciate your positive comments and the fact you chose to stay with us during your time in Yangon. I am pleased to hear that you appreciated our room amenities, and the breakfast spread on offer. We really appreciate you taking the time to post your experience and we hope to welcome you back and meet your expectations once again on your next visit to Yangon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Perfectly located"

4
AusPat, Brisbane 01/04/2016

We spent 5 nights in this nicely appointed hotel on the edge of Chinatown. The location was fantastic being close to 19th street and a short/cheap taxi ride to almost everything. The only disappointment, and the reason for a 4 instead of 5, is the constant traffic noise. The room windows need to be changed to filter out the constant car horns from the intersection below. Once they do this the hotel will be one of the nicest in Yangon. Our room overlooked shwedagon pagoda for an amazingly beautiful backdrop, especially at night which was a partial trade-off for the noise. I'd assume the rooms on the other side of building are quieter. The buffer breakfast was nice and the staff throughout the hotel were always polite and extremely helpful. The room itself was very clean and modern. A comfortable place to stay.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear AusPat, Thank you for sharing your wonderful review on TripAdvisor. Your kind words are truly appreciated and I am thrilled to hear that you enjoyed all the services and facilities of our hotel. I couldn't ask for more positive feedback than your kind words on the customer service provided by every member of the team. This, as delivered by our wonderful team, is at the heart of the hospitality we want our guests to enjoy. I have made note of your comments regarding the windows improvement, and will be sure to address them with our hotel owners accordingly. I truly appreciate you taking time to share them with us. We look forward to your next journey in Yangon and wish to see you at the hotel soon. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Excellent Breakfast"

4
kloos012, Zaltbommel, The Netherlands 31/03/2016

The rooms are clean, have a very nice shower. The breakfast beats the other 10 hotels in Myanmar where we stayed by far in range and quality. The size of the room on floor 9 was small, the room we also had on floor 12 was larger. They serve drinks on floor 4 although it is not a full fletched bar. Staff is friendly and speaks good english.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Kloos012, I greatly appreciate you taking the time to share your review with us. I am so glad that you had such an enjoyable stay with us at The BEST WESTERN Chinatown Hotel, Yangon. It's wonderful hearing you say that everything had gone well, but even more so that you were so impressed with the breakfast range and quality ! I have already thanked all of the team for ensuring you had a great stay with us. We pride ourselves on the top service we always try to offer so I was delighted that we met your expectations.I will be sure to share your compliments with all. Again, thank you for sharing your review with us and fellow TripAdvisor users. I do hope that we will have the pleasure of welcoming you back to the Hotel very soon. Kind regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good and bad for value"

3
Travelfreaked, Jakarta, Indonesia 26/03/2016

Good We got upgraded to bigger room which is nice, the staffs was friendly and the breakfast were lots of option considering the size of the hotel, location in the crowded chinatown but everything was walking distance and easy to get taxi. Bad The shower glass box already deteriorated, as there are many spot of dried brown yellow water on the marble walls, no offence though it will need more maintenace to survive more years. The other is it gets very noisy in the rooms as the sound from outside enter the rooms got very loud most the time. For fair price you will get this overall average.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for taking the time to post your review here on Tripadvisor. While I am pleased to read that you found the location convenient and had enjoyed the facilities and services on offer, I am most concerned to read that you did not thoroughly enjoyed yourselves. Please accept our sincere apologies that your stay was not quite as enjoyable as it should have been, and I have shared your feedback with the Hotel Manager for her to review what may have gone wrong. We get a real sense of disappointment if any of our guests are less than delighted with their experience at The BEST WESTERN Chinatown Hotel Yangon. . I just hope that you will feel able to return sometime in the future when we can provide you with the exceptional service we are more used to offering our guests. Thank you for taking time to share your feedback with us. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Great Location, Excellent Dining Room"

4
Ashley P, Calgary, Canada 20/03/2016

We stayed here after our Pandaw River Cruise from Mandalay to Yangon. It is a central location close to the Scott Market and Chinatown. Rooms are spacious and well appointed. The breakfast is absolutely first rate - one of the best! The dinner menu is equally good. Staff are friendly and helpful. Our room had a good view of the Shwedagon Pagoda beautifully lit at night. There is room for cabs to park.Though not a luxury hotel it definitely met our needs as we toured Yangon for 4 days .

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Ashley P, Thank you very much for your lovely review! I am pleased you enjoyed the many different aspects we have to offer. Thank you also for your lovely comments regarding the friendly and helpful service you received - I am delighted that we were able to look after you. We look forward to welcoming you back on your next visit and hope that you will have more time to experience the facilities you had not experienced this time round. Kind regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"Great hotel. Wonderful staff"

5
User 18/03/2016

We stayed at BW during a vacation through southeast Asia. It was our first stop in Myanmar and we were a bit curious about the country and what we were going to find. The hotel was a kind surprise. All staff very gentle and atencious. They arranged bus tickets to Bagan to us and were ready to match any need we had. Great room. Really clean and comfortable. The Breakfast was good, with many different options. Would go back there, for sure.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear MV Bell, I greatly appreciate you taking the time to share your review with us. I am so glad that you had such an enjoyable stay with us at BEST WESTERN Chinatown Hotel, Yangon. It's wonderful hearing you say that everything had gone well, but even more so that you were so impressed with the gentle and attentive service you received from our hotel team - I will be sure to share your compliments with all. Again, thank you for sharing your review with us and fellow TripAdvisor users. I do hope that we will have the pleasure of welcoming you back to the Hotel very soon. Wishing you good health. NK Yeoh General Manager gm@greenhillhotel.com.mm

"Fantastic Experience"

5
BillCindy2, Dallas, Texas 09/03/2016

Yangon was a stop on our Anniversary trip and the hotel made it very special for us. There were rose petals all over the floor, a rose petal heart on our bed, and welcome gifts for us. The staff made it very special for us and it will be something we never forget. The room was beautiful, spacious, clean, and everything worked perfectly. The location is perfect as it was a short walk to 19th street where all the action is at night. I highly recommend this hotel -- and thank you again Andrew and your staff!!

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Bill Cindy, It was a pleasure to have you stay with us on your recent vacation and I am thrilled to read that you have thoroughly enjoyed yourselves ! I am always pleased to read nice reviews like yours but on this occasion, I am most delighted to read that we our team members were able to create such a positive impression to set the scene for a very wonderful anniversary experience! Our aim is to provide our guests with memorable experiences - everything from our guests service, to the small details in the guest rooms that really matters to today's travellers. It is comments like these that enable us to motivate our team to achieve greater heights, so thank you. I will also be sure to share your words of appreciation with Master Andrew as I know he will appreciate it. Wishing you good health. NK Yeoh General Manager gm@greenhillhotel.com.mm

"Very Good at this price range - couldn't ask for more"

4
ABIAS76, Singapore, Singapore 08/03/2016

The BWCH is well located budget hotel and ALL the frills have been directed in the correct place - THE BEDROOMS! Upon entering the hotel lobby/reception you may expect very little - but once you're up in the rooms you'll be more than pleasantly surprised. All the trimmings of a up scale hotel and all in very good condition as well - big king size beds that an comfortable and supportive, in-room safe, robes, large flat-screen TVs, numerous plug points, well appointed decor, mini-bar, large bathroom with rain shower and a separate jumbo-sized bathtub (I'm 187cm / 6'2" - and I fit comfortably in the tub). Staff are VERY HELPFUL and attentive, most speak a workable level of English. Remember you're in Asia and sometime an honest response can sound a bit curt - but it is not intended to be short - ALSO bear in mind that English is a second or even third language (usually self or informally taught!!) for hotel staff - things will get lost in translation. Breakfast offering was more than decent - no complaints as was their bar service in the evening (which is also in the dining room). There are few common facilities - it is really simply a very nice place to rest your weary traveller feet after a long hot day of trekking around. Check in/out - can get a little chaotic if there is a large group of you. Traffic noise from about 6am is unavoidable (honking is a national pastime) - even on the 10th or 11th floor. Their next serious CAPEX should be to improve the sound-proofing for the windows across the property.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Abias, Thank you for taking the time to share this lovely review of your recent experience. I am delighted to hear that you received such wonderful service while with us, and found that all details were tended to by the team during your stay. It is also great to know that everything from our facilities to guest rooms were to your liking. I couldn't ask for more positive feedback than your kind words on the customer service provided by every member of the team. This, as delivered by our wonderful team, is at the heart of the hospitality we want our guests to enjoy. I have made note of your comments regarding the windows sound proofing, and in fact have shared this with our Hotel Owner last week. I truly appreciate you taking time to share them with us. Thank you again for the wonderful review. I do hope that we will have the pleasure of welcoming you back again soon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Paperthin walls"

3
CallumSask, Toronto, Canada 07/03/2016

The hotel is in the chaos of Chinatown which was quite interesting to experience. The biggest problem was the noise-not from outside but inside the hotel. When my neighbor decided to make a SKYPE call home at midnight I could swear he was right beside me

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear CallumSask, We always appreciate receiving comments from our guests as they allow us to review and improve upon our service and offerings. I was sorry to read that your stay experience was marred by the noise from your neighbouring room. When guests leave feeling disappointed as you did, this clearly signals a failure on our part. I have shared your comments with our Hotel Manager to see how we might improve. It is the goal of all of us here at The BEST WESTERN Chinatown Hotel Yangon to create a memorable stay for all our guests. I do hope that you will return to us sometime in the future, and Thank you once again for taking time to share your feedback with us. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Nice Small Hotel"

5
EPBKH, Siem Reap, Cambodia 05/03/2016

I and friends stayed in early December 15, BWC Hotel is set in good location in the city centre. we spent two nights, Nothing to worry or negative. coz we just stayed at night and spent time outside. Wifi is free and breakfast serve as buffet in Asian and western. Will be back to Yangon and stay here again.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, It's wonderful reading warm reviews such as yours. I am thrilled to hear that everything went so well during your stay here at BEST WESTERN Chinatown Hotel Yangon. I will be sure to share your kind words and compliments with the entire team here at the Hotel, as I know everyone will be so glad to hear of your wonderful experience. I am delighted to hear that you will consider joining us again the next time you visit Yangon - we look forward to it! With best regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"Ask for a QUIET room!!!"

4
alicerabbit, milpitasca 02/03/2016

I stayed here a total of 4 nights - 2 at the beginning of my Myanmar trip and 2 at the end. The first room I was given was a the 4th floor facing an alley in China town - VERY noisy with monks shouting prayers from loud speakers. I went downstairs and requested a different room. This time it was on the 10th or 11th floor, not facing the front street and in the center of the hallway. It only had a very small window, but that was fine - no view anyway and less sound. Bathrooms were very clean. A/C was frigid. Bed was comfortable. Breakfast buffets were quite nice and filling. Restaurant was nicely decorated and service was attentive. If you want to save some money over 5 star properties and you aren't too picky, this hotel is very doable. Everyone tried very hard to make me happy.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Alice Rabbit, Thank you for taking the time to post your review of BEST WESTERN Chinatown Hotel, Yangon on TripAdvisor. We certainly appreciate your positive comments and the fact you chose to stay with us during your time in Yangon. I am pleased to hear that you appreciated the clean bathrooms, comfortable bed, and the nice and filling breakfast buffet. We are committed to creating stays that are tailor-made to the occasion and will look forward to welcoming you back again for another pleasant visit - hopefully soon! Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Nice oasis in the heart of the city."

5
ejkb, Grand Rapids, Michigan 01/03/2016

We stayed here for 4 nights recently. We arrived on the overnight bus from Bagan around 6:30 am and only had to wait until 8 am to get into our room. The room had everything you needed, including a much loved kettle (our first this trip). The room is not real large but set up nicely and very modern and well furnished. The bathroom has a separate shower - also our first this trip. Bed was so comfy! The breakfast is superb and we actually ate in their restaurant several times as a way to end the day with not hassle. They have a very varied menu and all was prepared well. Staff everywhere were very helpful - front desk, housekeeping on our floor, and our very sweet servers in the restaurant. We walked almost everywhere from this hotel - including Chinatown, various temples, markets. Taxi's are cheap if you prefer.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for sharing this glowing review of your stay with us - sounds like you had an amazing time! I am also really pleased that the team ensured you were well looked after. We always try our hardest to make our guest feel comfortable and at home so was glad to read that we have met your expectations. I will be sure to pass on your compliments to all of my team here for making your stay so enjoyable. I hope that we will have the pleasure of welcoming you back soon. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Excellent "

5
SueGordontravels, Folkestone, United Kingdom 29/02/2016

We arrived in Yangon and were booked in a budget hotel around the corner (Mr Lee hotel), I won't go into details but decided to look for a new hotel for the remainder of our stay (2 more nights). I went into reception & agreed a price (better than I could find on the internet) with the front office Manager Mr Andrew who upgraded us to a better room which was on the 6th floor facing the front of the building. My wife had been ill with travellers tummy & Mr Andrew went to the pharmacy with her to translate, she returned with medicine that really helped. The room was L shaped large, clean & well appointed as was the bathroom. You could hear noise from the road outside but not as bad as we have experienced in most busy cities. The breakfast was one of the the best we've had after travelling in SE Asia for 9 weeks. The restaurant situated on the 4th floor served eastern & western food. The staff are very friendly and attentive and the food is good. We booked a coach journey to our next destination through the reception & one again Mr Andrew went above and beyond the call of duty to ensure that we got the journey that suited our requirements after many phone calls. This hotel suited our needs perfectly at our point in travelling, with a few western comforts & food to revitalise us before moving on. Would highly recommend & a huge thank you to Mr Andrew & his excellent staff.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Sue Gordon, Thank you for your 5 star review, we are thrilled we could assist in making your stay with us comfortable. Our staff take great pride in all they do to ensure that our guests are happy and well looked after so it is wonderful to know that the team was able to assist during the time your wife fell ill. There is nothing worse than feeling below par whilst traveling and I hope that she has since recovered? The team constantly strive to exceed our guest's expectations of service and to do so genuinely and professionally. It is always satisfying to hear when these efforts are noticed. I shall ensure that all of your positive praise is passed on to the team, especially to Mr Andrew who went above and beyond the call of duty to assist you with your needs. It will be our pleasure to welcome you back on another occasion, and hope that it will be soon. Best Regards NK Yeoh General Manager gm@greenhillhotel.com.mm

"For sure I would never go there again"

2
zionorberto, milan 29/02/2016

According to our reservation our room should have had a "city view" and be 19 square meters wide. Instead the room had NO windows (indeed there was a window, but with a wall 1 foot away - see picture attached) and was no more than 10 m2. Disappointing! No help on that from the staff. On the opposite, Breakfast was good.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Zion Orberto, Thank you for posting a review of your stay at Four Seasons Hotel Hong Kong. While I am delighted that you were pleased with the breakfast offerings, we are deeply concerned that in some areas we had fallen short of your expectation. I have shared your feedback with the teams concerned for review, as we endeavour to continuously improve our service and procedures. We hope this did not detract from your stay as we very much look forward to welcoming you back on your next visit to Yangon. Thank you again for taking time to share such valuable feedback. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Nice hotel stay, excellent breakfast!"

4
djl485, Atlanta, Georgia 26/02/2016

Stayed here for two nights while in Yangon. I got upgraded because they were fully booked in the category of room that I had reserved. My room was clean, comfortable and spacious, and the bathroom was a good size. Good A/C and wifi was fairly fast. The breakfast buffet was easily the best out of the four hotels I stayed in in Myanmar. My only complaint was that my room was facing the street and right next to the elevator and stairwell. It was pretty noisy at night, and I had to use earplugs to sleep. Next time I would request a room away from the street and elevator.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, It's wonderful to hear from you here on TripAdvisor. I am so pleased to know that you had such an enjoyable stay with us, from the clean, comfortable and spacious room and bathroom, the amenities we offer, to the breakfast buffet at our Eastern Orchid Cafe. I greatly appreciate you taking the time to share your experiences with us, and will be sure to share your compliments with the entire hotel team. We look forward to welcoming you back to Yangon, and do hope it will be soon! Warmest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Good value for money"

4
pierremichelshanghai, Shanghai, China 24/02/2016

The hotel is conveniently located in the eastern part of the City center close to main attractions. Staff is very friendly, unfortunately English sometimes not sufficient. Good stable Wifi, excellent breakfast buffet. Rooms are clean, a little bit small if you take a standard room.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Pierre Michel, So wonderful to read that you enjoyed your recent stay with us! We highly appreciate your comments as they help us to ensure that we deliver an experience in line with our guests' expectations. So I am thrilled to hear we were able to meet your needs and expectations, especially in the area of Guests Service. I have taken note on your comment regarding our staff's standards in English, and will be sure to address them immediately. Once again, thank you for your wonderful review. I do hope to be able to welcome you back in the not too distant future. Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Excellent services, staff and breakfast!!"

5
User 22/02/2016

In the midst of so much "chaos and noise" it was nice to retreat to a nice "western" environment. The reception is deceiving for its size, as once on the fist floor, the hotel is quite huge. Windows are not double glazed which does not affect the temperature, as the aircon was very efficient, but it does affect the noise, which although not loud, was a constant beeping of horns below. Also, note the wifi in general in Myanmar is awful (Feb. 2016) - forget anything more than checking emails or whatsapps...

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Zeugr, Thank you for your very positive review on TripAdvisor! It's when we receive feedback like this that we know that our hard work and efforts are appreciated. Thank you! Please don't hesitate to let me know if there is anything I can do to ensure you continue to enjoy future stays with us. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Ideal stay in Yangon"

5
jhnwltn, San Francisco, California 22/02/2016

Great location, clean, spacious, and excellent breakfast. All in all a good value. One caveat is the street noise. There is a fair amount of noise during the day (that's Yangon), but was not a problem at night. The noise-sensitive might request a room on the back side.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for taking the time to post your review of BEST WESTERN Chinatown Hotel Yangon on TripAdvisor. We certainly appreciate your positive comments and the fact you chose to stay with us during your time in Yangon. I am pleased to hear that you appreciated our location, the clean and spacious room, and excellent breakfast. We are committed to creating stays that are tailor-made to the occasion and will look forward to welcoming you back again for another pleasant visit - hopefully soon! Kindest regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Small room but that's Yangon"

4
cumberlandgap, Sheffield, United Kingdom 21/02/2016

Others liked their large rooms with big windows, ours at the back was tiny with one small frosted glass window. With luggage it was a tight squeeze BUT the bed was the most comfortable we experienced in 3 weeks and the wifi was as good as it is at home and that was definatly unusual. The room was clean and nicely decorated with all the usual facilities. Our first non smoking room had a heady smell of smoke and air freshener and the reception tried fobbing us off initially. The second room was fine if just as small and dark. We had a decent burger for lunch in the restaurant which wasn't expensive and at breakfast there was a good choice. The area around the hotel is busy and noisy so our room at the back had its advantages. The price was very reasonable for the standard of hotel but we did book a couple of months ahead.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Cumberlandgap, Thank you so much for the lovely review!I am so very grateful of your kind feedback. I am glad to hear that you enjoyed the comfort of our beds and the clean and nicely decorated rooms,and I will be sure to share your compliments with the entire team at the Hotel. It was a treat having you stay with us recently, and I do hope we will have the pleasure of welcoming you back again soon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"good hotel while in Yangon"

4
ToBizon, Toronto, Canada 21/02/2016

After a long trip including delayed/canceled flights, arrived here in the morning...and couldn't have been more pleased. They already had my room ready. Room was big, clean and modern. Staff super friendly and helpful. I walked almost everywhere from here, except the Shwedagon Pagoda. Reason I'm giving it a 4.5 and not a 5/5 because the room wasn't too well soundproofed.. The sound of traffic a bit too loud for my linking. That being said i'd stay here again but probably at a higher floor.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Tobizon, I was delighted to read that you enjoyed your getaway stay with us at BEST WESTERN Chinatown Hotel, Yangon. I am also really pleased that the team ensured you were well looked after. We always try our hardest to make our guest feel comfortable and at home, so I was glad to read that we have met your expectations. Please do come and join us again the next time you are in need of a break. My best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Huge rooms for excellent price "

5
Kathryn M, Brisbane, Australia 17/02/2016

Loved my one night stay at the Best Western Chinatown. Located in the hustle and bustle of downtown Yangon, the hotel is a hidden treasure. The staff are wonderful, even upgrading my room for the night. The room was huge, extremely clean with a large bath. The many powerpoints located in the room was amazing, Myanmar hotels often seem not to have enough. The price for one night was much better than other medium/up market hotels in Yangon and I dare say the room was much nicer too! I would stay here again in a heartbeat if I came back to Yangon.

Yeoh N, Public Relations Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Kathryn, Thank you for taking a moment to reflect on your recent stay experience with us at BEST WESTERN Chinatown Hotel, Yangon. I am most pleased to read that we were able to create such a positive first impression to set the scene for a very wonderful experience! Our aim is to provide our guests with memorable experiences - everything from our great location, to the small details in the guest rooms that really matters to today's travellers. Your kind comments about your overall experience are highly appreciated. The team will be absolutely thrilled to receive this. It is comments like these that enable us to motivate our team to achieve greater heights, so thank you. It will be our pleasure to welcome you back on another occasion, and hope that it will be soon. Best Wishes NK Yeoh General Manager gm@greenhillhotel.com.mm

"Great hotel though nothing in vicinity "

3
SmurfSingapore, Singapore 17/02/2016

Stayed here cos of its proximity to 19th street but realised there's no good street food there. The bbq food is not nice on 19th Street. The Good Evening Sea Food Shop after you exit from 19th Street is so much better. Nothing else you can find in the vicinity except a Grab&Go minimart next door and a shopping mall, Junction Centre (Junction Maw Tin) 15mins down the road on the left once you exit from hotel. It's a wet market on the 19th street in the morning. Bogyoke Market is 20mins walk away, so won't bother since cab is cheap and there's nothing to see on your walk there. Will probably not pay this steep rate again for the very small rooms here since there's nothing much at the doorstep and the only lift takes a long time having had to serve 12 floors. Cab is about 2,000ks for not more than 15mins ride. Forget about the superior rooms which is still listed as their normal deluxe rooms, pathetic size. Was informed the room type is still not updated in their website which makes it hard to know which room you're booking for if you book through online agents. The deluxe twin rooms which is their business deluxe can only fit one 27" luggage by putting onto their luggage rack. Go for only the executive rooms which offers a huge room and a huge bathroom with a bathtub. Was lucky to get free upgrade as there's no available smoking room for the deluxe room that I booked for. Wifi was great. Breakfast was sumptuous though the coffee was very disappointing. I was also given a free packed breakfast for my early check out at 5am which was a very nice thought. My friends did not get it though cos the hotel indicated that you need to prebook for it which I didn't too. Airline details was submitted for all of us through the online agent. Luckily, the hotel assisted to prepare another 2 sets for my friends nevertheless. Overall, service in hotel is good.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Guest, Thank you for posting a review of your stay at The BEST WESTERN Chinatown Hotel, Yangon. While I am delighted that you were pleased with the service provided to you by the team, we are deeply concerned that in some areas we had fallen short of your expectation. I have shared your feedback with the teams concerned for review, as we endeavour to continuously improve our service and procedures. We hope this did not detract from your stay as we very much look forward to welcoming you back on your next visit to Yangon. Thank you again for taking time to share such valuable feedback. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Loved it!"

5
Dr_Michaeli, Tel Aviv, Israel 15/02/2016

clean, very friendly and good and well equipped rooms, the Best Western is a great refuge from the hassle of surrounding streets of Chinatown. Great location (night market). Great breakfast and good Wi-Fi.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Dr Michaeli, Thank you for the wonderful feedback of your recent stay at BEST WESTERN Chinatown Hotel Yangon. I will be sure to pass on your compliments to all of my team here for making your stay so enjoyable. We take pride in our service and attention to detail and I am thrilled you found our service to be of high standards. We all look forward to welcoming you back in the near future. Kind regards, NK Yeoh General Manager gm@greenhillhotel.com.mm

"One of the great memories in Myanmar!"

4
Praire P, Bangkok, Thailand 15/02/2016

The staff were polite, informative and attentive. Free juice offered at the lobby. The room is well-equipped with modern furniture/decoration and the size is also big enough for two people. The hotel offers a rich breakfast buffet. Conveniently located hotel; local market is in the area, the convenient store is next to it. However, we could hear some kind of prayer calls every night in our room, bathroom had drain problem; we had to give the water level 10 minutes or so to drop, ants on the bed. There's only one elevator for the whole hotel. Overall, a great experience.

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Praire, Thank you for taking the time to write a review of your recent stay at BEST WESTERN Chinatown Hotel, Yangon. It gives me great pleasure to read your great comments about the high standard of service received, I will be sure to pass on your appreciation to all the team. I have made note of your comments regarding the bathroom drain and ants issues, and will be sure to address them with the appropriate teams. I truly appreciate you taking time to share them with us. I hope that we will have the pleasure of welcoming you back to Yangon, and more specifically, BEST WESTERN Chinatown Hotel very soon. Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Great location, value for money. Comfy beds and tasty breakfast."

4
nicbing, Guangzhou, China 15/02/2016

We loved our stay at the Best Western. It's right in the middle of downtown, plenty of markets in walking distance. Around an hour from the airport. We tried to organise an airport pick up, but the hotel ignored us. We inquired about this more than 3 times. But it was easy enough to do this ourselves at the airport. Beware - the hotel have maps available from the reception. But they are simplified and streets are missing. Great value for money, good range of food at breakfast. Good service. Only problem we had was when trying to order room service. We should have just gone down to reception to have someone translate for us, over the phone, the person we spoke to could not understand english. This was the only problem we had. Everyone else was great - if someone could not speak english, they found a colleague who could help. If I plan to be in the area again, I'd return.

"My trip to Myanmar"

3
DAVEJAPP, HONG KONG 13/02/2016

The location is ok, Chinatown is not easy to negotiate, poor walkways , lots of trash and unpredictable traffic discipline are all a challenge. the hotel staff try to help but there is a lack of even simple English among many, room was quite big and clean, breakfast was good. Ensure you have local currency or USD

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Dave Japp, Thank you for posting a review of your stay at BEST WESTERN Chinatown Hotel Yangon. While I am delighted that overall you were pleased with the service provided to you by the team and that you were happy with the guest room and our breakfast, we are deeply concerned that in some areas we had fallen short of your expectation. We are very sorry that you had found Chinatown to be too busy during the time of your visit, and our team members were not able to communicate well with you. I have shared your feedback with the teams concerned for review, as we endeavour to continuously improve our service and procedures. We hope this did not detract from your stay as we very much look forward to welcoming you back on your next visit to Yangon. Thank you again for taking time to share such valuable feedback. Sincerely, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Wonderful boutique hotel with excellent service"

5
User 11/02/2016

First time visit to Yangon and decided to stay at this hotel and must say, loved it. The rooms are very good and spacious, very good service and an excellent breakfast. In additional to this their happy hour, certainly made us very very happy. Would recommend this wonderful boutique hotel to anyone, especially first time visitors and also the location of the hotel is terrific!! close to pretty much all the major tourist spots and also can walk to various restaurants and eateries.!!

Yeoh N, General Manager at BEST WESTERN Chinatown Hotel, responded to this review
Dear Aminur, Thank you very much for your five star review of your recent stay here at The BEST WESTERN Chinatown Hotel Yangon! I am delighted that you had such a great time with us. I am beyond thrilled to hear that everything went so well during your stay here, from the service you received, to the spacious room, excellent breakfast and terrific location! I will be sure to share your kind words and compliments with the entire team here at the Hotel, as I know everyone will be so glad to hear of your wonderful experience. I am delighted to hear that you will consider joining us again the next time you visit Yangon - we look forward to it! Best wishes, NK Yeoh General Manager gm@greenhillhotel.com.mm

"Average place."

3
consulramesh, Chennai (Madras), India 08/02/2016