SureStay Collection by Best Western Genetti Hotel,  Williamsport

4.5/5  - based on 576 guest reviews.
200 W Fourth Street, 17701-6155, Williamsport, United States - See map
+1 570 326 6600

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Valet parking
    Valet parking
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We are located in the heart of Central Pennsylvania and home to the annual Little League® World Series. The SureStay Collection Genetti Hotel is Williamsport's premier hotel and conference center, with banquet and meeting facilities to accommodate your seminars, conventions, business meetings and wedding receptions.

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Room 1

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based on 577 guest reviews
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152
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47
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28
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21
Business Business 110
Couples Couples 179
Family Family 172
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SureStay Collection by Best Western Genetti Hotel,Williamsport
  • 3
    « Lovely evening, great staff! »

    I have to mention Cheryl first, who welcomed me and my husband at the front desk. She's a gem: gracious, competent, helpful, and knowledgeable. And she found us a lovely, extremely large suite for a great price, under $100, and, amazingly, this included a hot breakfast. Two suggestions, though: refurbish the furniture, which is elegant, but in need of sprucing up. Additionally, there are some odors that need to be addressed, the faint smell of stale smoke in suite and food smells in lobby. Despite these issues, we enjoyed the suite immensely!

    5
    « Great hotel »

    We stayed here on an ATI tour lovely hotel and friendly staff. Breakfast was great and chef very keen to assist you if you needed anything else. Highlight is the ladies restroom.wow a must see you walk into a French inspired Art Deco masterpiece. We really enjoyed this hotel.

    4
    « Beautiful old hotel »

    We had stayed here last fall and was disappointed at the size of the room. The front desk did apologize saying that due to 3 college reunions in the area that was all they had available and that on our next stay they would make it up to us. Well they were good to thier word. We stayed again at the end of March on a spur of the moment visit to our daughter at college. We were upgraded to a beautiful suite. Our only comment is we wish we were staying longer to enjoy it. Complementry breakfast was awsome!

    4
    « Cute LITTLE Hotel »

    This hotel was nice but the rooms were a bit small and the walls a bit thin! My husband and I were with a group of people for a wedding and they all said the same thing except for one couple who happened to get a handicapped room. We had a room near the elevator and heard every ding of the doors and every step of people getting on and off the lift. I am a bit of a lighter sleeper than my husband and was awoken by the shower above us at 5 am but he slept fine! Otherwise the room was neat and clean! The bathroom was cute but again very small! One suggestion I'd have for the bathroom would be some type of shelf in the shower for soap or shampoo! There was no real place to put that stuff other then the side of the tub. In general the staff was extremely welcoming a friendly however, the guy at the bar could use a tip in friendliness from the rest of the staff! Parking is behind the hotel make sure to buzz in so you do not have to pay for parking! Plenty of parking during the day but may end up towards the back of the lot at night. I would stay here again if I ever needed to!

    5
    « Wonderful visit, as always »

    We travel through this area 2-3 times a year, and we try to stay at the Genetti each time. It's an historic hotel, full of character, with consistently exceptional service from every employee we encounter, most recently Tim, at the front desk. The rooms are very comfortable and spacious. And we always look forward to the full buffet breakfast, which has many hot and cold options.

    5
    « Unique: »

    Customer service at front desk is 5 star. Cheryl really seems to treat every customer as if they are the only customer. Every room in this old hotel seems to be different. Oh and they really do have the best breakfast in town.

    5
    « Nice with Excellent HOT breakfast »

    I stayed here last weekend and found the bed very hard. I kept waking up and couldn't sleep. The amenities are nice. The breakfast was included in the price. This was also a HOT breakfast with eggs, sausage, bacon, biscuits with gravy, oatmeal, grits, fruit, and cold cereal. The food is buffet style on real plates and silverware. This is a huge improvement over some of the other nearby hotels that just include a continental breakfast of cold cereal on Styrofoam and plastic. The room prices are a bit high if you don't use a site like Booking, Hotels, Trivago or Trip Advisor. I stayed here again this weekend and this time I stayed in a suite. The bed was huge, and the living room/kitchenette in the adjoining room was large. Large enough to have a few visitors. The front desk staff, we found to be very friendly and helpful.

    3
    « Neat Old Hotel »

    Room was clean and comfortable, loved the decor! My ONLY complaint was the service at breakfast, the waitress and kitchen staff (that refilled hot plates) were both unfriendly and unwelcoming. It's not enough to taint the whole experience that's for sure but I hope they can work on that because they are an important part of the experience, I personally love the happy breakfast people in hotels, they can make my day! ?? thanks!

    5
    « An excellent vintage experience »

    Advertisements call this the Best Western Genetti hotel but really it is the iconic Williamsport Genetti hotel, a frequent visiting place for politicians, military brass, baseball hall of Fame and Pete Rose. Old photographs from the 50s of the many dignitaries who visited the hotel during its heyday add an historic landmark flavor to the hotel experience. Our accessible room was spacious and decorated with classic furniture. Service was excellent. The free breakfast was OK. The buffet items were very good but I didn't agree with the way that the chef piled one sunny side up egg upside down on the other! Overall a great stay.

    5
    « Cheryl is an excellent employee!! »

    I had a wonderful experience at this hotel due in part to the wonderful employee that is there, her name is Cheryl. She met all my expectations and more. Anything I asked for she helped me with. Thank you so much!

  • 5
    « Birthday celebration »

    This is a very nice old hotel. We had a very nice stay. The rooms we're clean and comfortable. The staff is very helpful and pleasant. We will be back!! The free breakfast in the morning was amazing!! !!

    4
    « Staying here for work/ out of town »

    This historic hotel is amazing. It's very interesting from 1922 to present day. I found the case after case with relics on display. The original news paper from when JFK was shot to the hotel icon Mr Jeeves. War bonds and photos from eras gone by. When I entered the staff were helpful, polite and always ready to assist.

    4
    « traveling with dogs »

    very, very friendly staff, very accommodating for us and our pets. Very nice hot breakfast. Great view of city. Rooms nice. However, if traveling with a pet I would not recommend even though they were extremely nice about everything regarding pets. the dog walk area is a mulch area about 30-40 ft by 15-20 feet. It is inside the property but right next to building and street and poor lighting so one of my dogs that usually has no problems peeing took almost 10 minutes. And from the back entrance (parking and dog area), you have to go a long distance on the inside to the elevator. Again, super nice about the pets but physically the hotel is not ideal for a dogs.

    5
    « Outstanding customer service »

    Alicia was very polite and helped me get a last minute room and the room was amazing. Definitely being returning when in town again. Great to call and talk to someone instead of an automated machine. Want a quiet clean place that makes you feel like home this is the place

    5
    « Late night arrival - great service »

    My husband I and our 11 years old son stayed at Genetti for 1 night, arriving very late. The front desk attendant was great, our room on the 9th floor was quiet and had a nice view of the city, shower was very good and their complimentary breakfast was the best I had in any chain hotels. Thank you and I would recommend this city hotel ( not in the middle of nowhere or right off the busy highway) to anyone for one night or more. You wouldn't regret.

    5
    « Visiting Family »

    Spent 5 nights at this hotel. Over 90 years old but well maintained and in the heart of the city with many restaurants and shops within walking distance. Very good customer service and the breakfast which is included with the stay is one of the better ones you will find. Definitely will stay here again.

    4
    « Fun Bus Mystery Tour to USA »

    We had no idea where we were going until we arrived at the Genetti Hotel, we stayed 4 nights. Old but redone. Mgr. Marc Schefsky & staff were very helpful. We stayed there 3 nights. We done daily excursions with our Tour owner & guide Steve to Milionaires Row & Rowley House Museum, & St. Joseph The Worker Parish in Williamsport. World Little League Baseball Museum was very interesting

    5
    « Out of the Park Service »

    An ?old school?, family-owned hotel with a chain connection. The hotel is located downtown in Williamsport with a small parking lot directly behind the hotel. The service from Cheryl at checkin was great; and more great service from Tim at checkout. The hotel has some old-time charm but still has evidently taken steps to update without losing that charm. We were fortunate to receive a suite upgrade at check in and the room as huge. The amenities were nice; the suite offered a fully appointed kitchen with a mini fridge, microwave, stove/oven, coffee pot and all the necessities with plates, cups, silverware. The complimentary hot breakfast buffet is another example of their commitment to service. The selection was the largest I've ever seen on a free breakfast; with a broad selection of choices sure to please any taste. Service is clearly a priority to each team member. Not only would I stay here again if I'm in the area, I would not hesitate to go out of my way if I'm anywhere near by to stay here again.

    5
    « A Genetti Christmas! »

    We have family in Williamsport, and travel up from West Virginia to visit. This time, instead of having family ready their homes for holiday gatherings, we decided to host a family get-together for a change at our hotel! The desk clerk was super generous and gave us an upgrade by reserving a suite for us, which helped out a lot giving us a small living-room area in which to host our "party". Then, the general manager, Mark, was extremely accommodating by bringing more wing chairs to our suite's living-room area, AND a small Christmas tree to add a festive touch to the room's décor! Also - he set pointsettas on both sides of our door to help greet our guests - such a nice touch! Everyone at our gathering had a great time, and thought it a neat idea having our holiday at the Genetti this year! Really cool! And as always, my husband and I loved the complimentary full breakfast the hotel provides their guests. We never stay anywhere else when we visit - the Genetti is like home!

    5
    « A non-chain hotel with all due comfort and more... »

    It was an unplanned stay that turned into a memorable experience in Genetti. Our family of three had to change holiday plans in the very last minute and we had to find a hotel for a night stop on our new route. When we arrived at Genetti around 10 pm without any reservations, they welcomed us warmly, made discounts and upgrades to match best rates in websites. We figured out that this is a hotel run by the same family for 90 years. Building is not state-of-the-art, yet obviously updated several times. You feel its age in many details, yet it does not give any sense of dilapidation. If you are looking for a brand new chain hotel you will not find it here. If you have a taste for retro, you'll probably like it here. Rooms are clean, carpets are up-to-date and clean, closets are old fashioned and spacious, Breakfast is rich. Christmas decor was everywhere, sometimes overdosed, yet it gave us an impression that an aunt or grandma is taking care of it. This is what business owners expect indeed: They openly declare that you should feel as if it is your second home. The pray-like text you find on your nightstand is a warm welcome full of age-old good wishes. I always prefer chain hotels I know not to meet bad surprises. I hope I came across more good surprises like Genetti. (It is a good surprise to learn that it is not an independent hotel but a part of Best Western's SureStay Collection. If this is a new concept -incorporating hotels with a character in a chain without intervening and uniforming them- I highly appreciate it.) Thanks everyone who contribute to keep it functioning without losing its spirit. This is a hidden gem in rural Pennsylvania.

  • 5
    « Wonderful Surprise! »

    Being tired of the typical chain hotels with crummy beds and so-so breakfast a quick web search turned up this amazing hotel! A warm welcome lead us to a nicely appointed room with a super comfy bed. This hotel is loaded with history as well as all the modern creature comforts. The breakfast is better than any I have experienced in many years of travel to all parts of the world. Top-notch, super clean, and an unbelievably low price. The views from our room on the 8th floor were beautiful. The location is great. Keep doing what you are doing, because you got it right!

    5
    « Do not miss staying at this hotel! »

    Last year we were in the area for my company's Christmas Party and decided to stay at a local hotel. We happened to select the Genetti and we were thrilled with our choice. The hotel was beautiful, historic and filled with spectacular Christmas decorations. Although we've stayed at hotels all over the country we've never been to a hotel where the staff was so warm and friendly. They were so eager to make sure our stay was extraordinary. When we asked about the history of the hotel one of the staff personally gave us a tour of some of the unique spots in the hotel. Our room was far nicer than we expected, spacious, clean and very comfortable. We determined that day that we would come back again this year. We arrived here yesterday and were not disappointed. The high standards of service at this hotel are really remarkable. Checkin is at 3pm but we arrived in town earlier than expected (about 1pm). We spoke to Cheryl at the front desk and she not only let us check in early, she also upgraded us to the Bob Hope Suite (where Bob Hope stayed years ago). She was so professional and helpful. The suite is spacious and well appointed. Just beautiful. After the Christmas party we came back to the hotel and stopped by the lounge for a snack. We happened to have the same waiter we had at our visit last year. We only spoke to him one time a year ago for about half an hour but he remembered us and several very specific things about us (including what we ordered last time). His name is Akim and his service was outstanding. If you are in the area do not miss out on the opportunity to stay at this gem. Spacious, clean, comfortable and affordable accommodations with an out of the world staff. You will not be disappointed. Staying here has become one of our Christmas traditions.

    5
    « Professional career construction worker »

    I have lived out of a suitcase most of my adult life. An i would be hard pressed to say i have been treated better than when i have stayed at the Genetti. The Hotel has an old soul an the staff diverse an caring. I highly recommend staying for buisnes pleasure what have you. Looking forward to returning an actually kinda miss it when I am away. Yes the staff makes you feel as if you were at home.

    5
    « This Hotel Is an Experience A Step Back In Time To A More Gracious Era »

    This hotel was a good experience from check in to check out. It is a step back in time to a more gracious era and everyone makes you feel welcome right down to the maids. They treat you like family. We did receive an upgrade on arrival and our room was wonderful. The breakfast at the hotel is AMAZING. I can't imagine anyone wanting anything more at breakfast because the choices are so extensive. I've seen a lot of breakfast buffets, but this one was really something. Everyone was helpful including my pre-check in call to the hotel with the front desk clerk Signe and the welcoming check in by Cheryl. Genetti's is right in downtown Williamsport, so you can walk to a lot of places and there was a view of some classic buildings from our window. We got a lot of help with finding places in town from the girls at the front desk. We had asked for a recommendation for a Chinese buffet restaurant from the front desk and got the locations of two including directions on how to get there. The one that was closer to the hotel had changed ownership but we decided to try that one anyway. If you are a Chinese buffet fan, do not miss the Nagoya Buffet. It is not a long drive and the food is wonderful. At the end of the meal, we were brought hot towels for our hands * nice touch.* We were ready to leave the hotel at checkout, but I had to visit the Ladies restroom on the lower level of the hotel. That was an eye popping experience. Talk about a step back in time. It's positively elegant. I did take the time to see several other rooms while I was there and each one is unique. I hope to be back at Genetti's on any future trip to Williamsport. I wouldn't want to stay anywhere else. Truth be told, I didn't want to leave.

    5
    « Wonderful Place To Stay »

    A beautiful hotel to stay at. I checked in at 3am and the guy at the front desk told me that I could check out at 1pm because I'd arrived so late. The hotel was very clean and the atmosphere was so relaxing. My room was very clean and very well maintained. I believe there were six pillows on my bed, with bad shoulders this was very helpful for me to position myself for a great sleep. Parking was easily assessable and the lighting was very bright at night. The breakfast buffet was delicious with many foods to choose from. The people at the front desk were absolutely wonderful people and very courteous. If you want a clean, relaxing place to stay, this is the place.

    5
    « Super dog friendly »

    I lov this hotel. They treat you like family and it's really the only place to stay if you are in Williamsport. Staff is great, breakfast that comes with stay, is so ridiculously good . Yum, biscuits and gravy! And cheese grits! What? Thanks for helping us feel welcome.

    3
    « quaint »

    the genetti is an older style hotel in downtown, they have tried to preserve the 1920s-1940s feel of the property with corridors lined with photographs of the great and the good of those eras that have stayed or visited. our room was nice with a good view over downtown and the hills beyond, breakfast was ok but the bar where it is served is in the middle of refurbishment so it's a bit haphazard, staff were lovely.

    2
    « Kind of a Nightmare »

    First, gps couldn't find address. Called hotel and they said it happens all the time and they don't know why. Gave me the address to a bar to help find the hotel. After driving in circles for 40 minutes (one way streets, street closures and a car fire, not ours) we finally figured out how to get to the front of the hotel. No where to park so we were told it was okay to illegally park in front of hotel. (Their parking lot was full and blocked by fire trucks). The check in person was friendly. We needed to unload the luggage, they gave us a kitchen cart because they couldn't find any of their luggage carts. It worked. We were so tired we would have used anything to get our luggage upstairs. The bar/restaurant was packed and the entire lobby area reeked of cigarette and cigars from people smoking in the doorways. Finally got to the room (slowest elevator ever), it was clean but really rundown. Bed wasn't very comfortable. We were on the 10th floor and it was quiet, thank Goodness. Breakfast buffet was empty when we got there. One person running back and forth couldn't keep it stocked so everyone was standing around and taking food as quickly as it was put down. Overall not worth the effort or price. I noticed the hotel had charged the card I used to reserve but also charged the card I gave them at check in. At checkout they said that they had charged the original card because they were full that night and we were late. (Keep in mind I called them at the check in time and an additional two times before we arrived letting them know we were coming but would be late). I am still waiting for the money back on the other card. If you have a choice, choose somewhere else.

    5
    « Best stay in Williamsport »

    Front desk staff very courteous and thoughtful. I still remember the persons name who helped me. Thanks Cheryl! You will not get personal treatment from someone at a corporate chain like you will here. Unless you're at the Ritz Carlton. The Genetti is a far cry from the Ritz, but it's nice and clean. My room smelled like leather and wood. The whole place is dated, but that is sort of the appeal. I'd recommend the bathrooms get updated. However, it all works well and is clean and well appointed. I'm told the breakfast buffet is very good. Appears to have a nice bar at street level. Plenty of parking. There are a lot of decent restaurants with in walking distance. You are not staying anywhere better for the money. The rate is very inexpensive in general and especially considering the accommodations. Forget your rewards points. This is better.

    5
    « Excellent in Every Way »

    Our family was on a long road trip and fortunately stumbled upon this gem. It was well worth the detour from the highway and we could not have been happier with our stay. The front desk staff was very welcoming and we were able to get a enormous room, with three beds and a sitting area, to fit our family at an amazing price. The room was modern and clean with very comfortable beds. The historic decor in the lobby area was quant and interesting. Breakfast, in the morning was plentiful with an array of options. What a refreshing night! We would absolutely go out of our way to stay here again.

  • 5
    « Outstanding on every level! »

    From the moment we checked in to the moment we checked out our stay could not have been more perfect. Our check in was slightly delayed as the woman ahead of us was very agitated that she had failed to find the parking lot. The desk clerk (Tim) was polite, friendly, apologetic and informative. But she was as mad as a wet hen and nothing he could do was going to break her mood. He never stopped smiling or trying to create a happy customer. We were next and had a good chuckle and an easy check in - yes, coming from the interstate the parking CAN be a little challenging on the 1-way streets of Williamsport but with traffic so light, it's really no big deal to circle the lot. Our 2 room suite was fabulous on the 4th floor. Equal parts historic hotel, 70's throwback and modern convenience. My wife and I had a good chuckle with some of the amenities (in wall hair dryer) but some of the period furniture was spectacular. The beds were very comfortable, the air conditioner was just right during a heat wave, and the wifi was stronger than any hotel I've ever stayed in. It was a very enjoyable step back in time. Housekeeping was outstanding and our room was prepared on a daily basis. The free breakfast would run you $25-30 somewhere else in town - too bad we only took advantage of it 2 out of 4 days. The cook and waitress were friendly and attentive and the buffet stations were not loaded up with food drying out. They regularly came out of the kitchen to refresh the buffet trays. What a tremendous perk which puts other hotel breakfasts to shame. The location is fabulous in downtown Williamsport within easy walking distance to restaurants, pubs and the beautiful old town downtown stroll. Also easy walking distance to several historic sites - don't miss the visitor bureau just two blocks down the street for great inside info. Our checkout was a breeze. Can't wait for our next visit!

    5
    « Truly a hotel where you feel you are part of the family. »

    From my first telephone call with the Genetti I knew we had lucked out! Being in charge of picking a hotel for 13 plus families can be a bit stressful. We arrived at the Genetti and immediately my anxiety disappeared. Alicia at the front desk had been incredibly responsive throughout the booking process and when we arrived was just as helpful if not more. Check in was easy and stress free, the hotel is so charming. It is historic and the grandeur of the lobby is not over the top but welcoming. In fact we spent many nights congregating in the lobby enjoying the atmosphere of the hotel. Cheryl at the front desk has to be one of the sweetest individuals I have met. Not once did we ever speak where I felt I was being a problem, both she and Alicia were more accommodating than any five star resort I have stayed! to accommodate a total of 28 rooms for me, with not one single complaint from any of my guests is nothing short of amazing! Marc the GM has one of the best oiled machines with his staff and property. I can't put into words how wonderful this property is. The staff certainly makes it, but the rooms are a close tie! The beds are super comfy with housekeeping you will want to take home with you. Our room was always freshly made upon our return with clean sheets and towels. I have to say I am a snob with sheets and towels and I had no complaints at all! They were fresh, soft and always plentiful. While we didn't swim in the pool, the kids certainly enjoyed having it. We had a great cook out the week we were there and Allen along with the hotel were so kind to help it feel more like cooking out at home. The restaurant on property is also top notch. Allen does an amazing job with the breakfast each morning and was incredibly accommodating to our team each evening. I have to say this property will make me do a double look with other Best Western properties. I don't have a single negative thing to say... only when we left I felt like I was leaving family. We will certainly have to return and I look forward to staying in contact with the staff over the coming years. There aren't many hotels if any I can say that about. If you will be close to the area you won't be disappointed with the Genetti!

    5
    « Best Stay in a Long Time! »

    I booked this hotel mainly due to the lower price than some of the surrounding inns. However, upon arrival, I was amazed at the grandeur that met me! Beautiful, vintage hotel! The staff greeted me warmly, and I was then pleasantly surprised by being upgraded to a studio suite to make my business stay more comfortable! When I walked into the room, I felt "at home". So inviting! Very clean, and I had no issues with any noise. I enjoyed a meal at the taproom downstairs, which was delicious, and the staff there was very friendly as well! I highly recommend this place, and I most definitely will be returning!

    5
    « A lot grander than your average inn »

    Genetti Hotel was a breath of fresh air after two nights in generic inns, when you tell yourself "it was ok, it was only for a night sleep" as you walk back to the car. Genetti Hotel has old-time charm and the grand feeling to it with it's high ceilings, and metal and bronze details. Room was big and airy, very clean. Bedding was very nice and breakfast was served in real restaurant with eggs cooked to order. I usually push my family out early in the morning to continue the travel, but in Genetti I wanted to stay until the checkout time just to enjoy its historic charm. Surrounding neighborhood was very interesting, I recommend taking a stroll within 2-3 blocks radius even if you are staying for one night. We were double billed for our stay and it only took a 30 second phone call to resolve the issue which is absolutely the example of how the customer issue should be handled.

    5
    « Great place to stay »

    I recently stayed at this property during the LLWS. Great location! Great staff! Perfect place to stay during the LLWS. The breakfast was extremely nice. Our room was clean. The customer service was fantastic. I would definitely recommend this hotel to others who are looking for a place to stay in Williamsport.

    4
    « GOOD STAY »

    Stayed here for a night . Well appointed rooms and a good reception made the stay comfortable. Complimentary coffee at the reception was good .The internet service was also complimentary.Will stay again.

    4
    « Historic Downtown Grandeur »

    For 15 years I've been staying at the Genetti on travels between SC and NY. The building has been through many upgrades while keeping the historic charm of the timber baron Williamsport. Extremely friendly staff, clean rooms, restaurant and bar, parking and the best real food breakfast! I arrived on "First Friday" to find a car show, craft vendors, street music and a Saturday morning farmer's market - all in walking distance.

    5
    « Centrally located, historic hotel »

    We stayed 2 nights and really enjoyed it. The hotel has beautiful historic details. It was like stepping back it time. All the staff was extremely friendly and helpful. The breakfast was great and the internet worked well. We'll stay again, when in the area.

    5
    « Would definitely stay again. »

    Staff were awesome, breakfast was great, good value for the money. Beautiful older building, very clean and comfortable. Convenient to downtown, secure parking lot. We will be staying anytime we are in the area.

    5
    « Amazing stay at historic hotel! »

    Stayed for 11 nights during Little League World Series...could not be more pleased! Great staff from check-in desk to food service to tap house to housekeeping! Room was large- bed was comfortable- food was great! Great breakfast each morning and great food from the menu throughout the day! Special thanks to Marc, general mgr- Lonnie, bar/beverage- Melissa, hskg and all the servers who went out of their way to help us! After almost 2 weeks we felt part of the Genetti family when we left!

  • 5
    « Great, centrally located "Old" hotel in Williamsport »

    Spur of the moment to attend LLWS. The Genetti Hotel seemed to fit the bill so we booked. Very nice 100(?) year old building that has been well maintained. Rooms are clean and fairly roomy. Baths are a bit small but the place is older but has maintained the charm of an older hotel. Anything you could want is in the room (TV, fridge, microwave). Taproom/restaurant within the facility was super for meals and adult beverages. Live music in the evening was good (just a little loud for our old ears). All kinds of other restaurants and amenities within easy walking distances. Did not have to move the car during the entire stay. Older hotel means quiet rooms. Noise was not an issue even though the place was loaded with kids. Not bad at all!! And the hotel staff, ALL the staff was great. Even after more than a week of chaos everyone was pleasant, friendly and helpful. Stay could not have gone better.

    5
    « Already looking forward to return trip next year »

    We recently went to Williamsport to see the Little League World Series. The Genetti hotel is in a prime location and only a few miles from the LLWS fields. This hotel is an older hotel. For the price it's worth it. However, the rooms, bathrooms, and elevators were very small. The staff was by far the friendliest staff I have ever encountered at a hotel. They truly make you feel like you are at home. The breakfast was great and had a large selection of choices. They had a room for Pin trading that my son loved, and even have a pool with a grill for the guests to use. Convenient onsite parking. Excellent all around hotel, thank you!

    4
    « Decent hotel for The price »

    My husband and I stayed here to see our son compete in a DCA competition. We booked the room through Hotwire and got a great price. The room and bathroom reminded me of the size of a New York City hotel room (tiny) so I was disappointed at first. After a night in the very comfortable bed and a nice hot shower with lots of water pressure my disappointment went away. The breakfast buffet was wonderful as were all the staff we encountered. The location is centrally located with quite a few restaurants around. After reading some other reviews, I saw that they have renovated some floors but hadn't gotten to the floor we stayed on yet so I would be interested in staying again after they are done

    5
    « Pleasant surprise »

    I'm always apprehensive staying at an older hotel. But I was very pleasantly surprised by my stay here. It's a charming hotel, reminiscent of times gone by. Public spaces and room alike are clean,inviting, and updated. The staff is friendly and helpful. Breakfast buffet has something for everyone, even baked beans!Also many restaurants within walking distance. Would definitely recommend if you want to be in the city of Williamsport.

    4
    « Classic and comfortable old hotel »

    Well maintained and comfortable 110 year old hotel in downtown Williamsport. Room was good sized. Above average breakfast set-up. Walking distance to numerous restaurants and bars. Williamsport was a surprisingly lively town with outdoor music venues and people enjoying the night life.

    5
    « business trip »

    check in was pleasant & the staff was very informative and helpful. was here on a business trip & only stayed one night. But if I have to return to Williamsport I will definitely stay at the Genetti Hotel & suites. Clean & very comfortable

    5
    « New and Improved »

    Stay at the Genetti a dozen times a year and have for years and was concerned that some of its old world charm would be lost as it became part of Best Western but it turns out my fear was unfounded! Currently rooms are being renovated - stayed in one of the recently renovated rooms and it was MAGNIFICENT. Outdoor pool remains refreshing, recently renovated Taphouse had live entertainment on a Thursday night and the breakfast is a true feast. Happy to see the Genetti remains the best hotel in Williamsport!

    3
    « Lots of character, little else. Not business traveler friendly. »

    I really wanted to like this hotel, and I do like many things about this place, but there was just not the attention to detail in the property to make this a great hotel. The building is amazing with lots of history and character. The rooms have high ceilings solid walls, everything that makes a prewar building amazing. But sadly the property has too many of those old building problems unchecked. The big problems for me were the low quality betting and towels, and slow Internet. When one stays in a hotel as often as I do the poor quality items really stick out and lessen the experience and remind you that you're just not home. I really did like my room even though it was small and there was a very small bathroom. This might have been forgiven if the bathroom was 100% but this one had some issues. I can forgive tiling and fixtures older than I am but not ones that are showing rust and have many unsightly cracks. A showerhead at eye level. A toilet from the 60s maybe 50s. It got the job done but reminded me that this was not a luxury hotel but more of a budget hotel. YMMV with room selection. I have Diamond Select with Best Western but was given very nothing extra when checking in. Granted the hotel was near fully booked and it was midnight when I checked it. Pros: High ceilings and solid walls nice furniture with full-sized standing mirror rubber ducky given with room newer refrigerator afree parkingnd microwave Location free parking great breakfast(so I am told, will update if not) ceiling fan Cons: Very slow Internet. 4G on phone was faster cheap bedding and towels very little decor. The room is just varying shades of beige with many empty walls. Very small bathroom with rusty fixtures and shoddy drywall work. Musty smell in lobby and hallways Very few open plugs and only one night stand. Conclusion: Do stay here If you not concerned with the cons. If the price is right in the hotel it makes for great budget accommodations with lots of character. Place opened in 1922 as the Lycoming Hotel. Lots of potential in this property, but Best Western needs to up its game here if it expects us to believe the branding in its hotels. What does Surestay Signature Collection mean? Absolutely nothing in my opinion, and I am a Diamond Select member.

    5
    « Friendly, well-appointed, nice breakfast »

    When I decided to tour the area, I chose a hotel that I thought would be a part of the city, not just a generic transplant of a residence inn that you could book in any city. The building is "historic" but well-renovated and well-appointed with excellent beds, furniture and appliances. The staff went out of their way to be friendly and attentive. They provided great advice for walking tour routes, and hiking. The breakfast buffet was excellent, and presentation was clean and fresh. My crew loved it. I'm vegan and so can only comment on the home fries, but they were made from fresh-cut potatoes, well seasoned and mixed with caramelized onion, pepper and mushroom. I plan to make Williamsport my base camp for future hiking trips simply because this hotel and the nice city its in was so perfect.

    4
    « Historic property, nice stay, some problems »

    We booked this hotel only because we got a great rate. When I searched the internet, the same room was going for over $200 a night and it is definitely not worth that amount. That being said, we did like the hotel very much. There is a great sense of history and old timey grandeur here and I like that nod to the past. We booked a two room suite (one bedroom with two beds and a living room with kitchen) on the fifth floor. It was a very spacious room and easily, comfortably accommodated our family of 6. Décor was fine, beds were okay, bathroom was partially updated and kitchen was well stocked. There was a bit of a musty smell, but no evidence of mold or any problem. I think it was just age. The room air conditioning units were a bit noisy, cycling on and off throughout the night, but it was nice to have them. My only complaints about our stay would be the poor quality of the wifi (very frustrating) and the fact that twice during our 5 day stay, no housekeeping was performed. I don't need to have sheets changed or fresh towels everyday, but having the garbage removed and toilet paper replaced would have been nice. I will say that when I approached the desk about the problem with housekeeping, the young woman at the desk was extremely helpful and apologetic and provided us with what we needed. In fact, all the front desk staff were very nice and very good at their job. Once after waiting almost ten minutes for an elevator that appeared to be "stuck" on the eighth floor, the woman at the desk walked up 8 floors to investigate for us. That is dedication and service! (Someone had stopped it to unload their bags and not restarted it.) Pool looked clean though we didn't have time to use it. Overall, we would stay again, but only if the price was right. The location is great for walking around and exploring the city center, the staff was great, and the charm is evident, it is generally clean and well cared for, but the hotel could use some updating to justify the high rates they are asking for in their rack room rates and wifi needs serious help.

  • 4
    « Nice hotel »

    I recently spent a week traveling with my two kids around the great lakes area, including Williamsport where my son was staying at the baseball camp. I found this the most pleasant hotel during that trip because of the cleanliness of the rooms, the friendly staff, and the breakfast. Actually, during our trip my kids begged me to take them to higher-starred hotels (a three and a half and a four and a half start hotel) -- the Genetti was still my favored. My son was pleasantly surprised by the rubber ducky provided in the room bath. The room also had a microwave and a fairly good-sized refrigerator (something that was lacking in the higher starred hotels and which came in handy for the leftover pizza we had.

    3
    « WARNING, don't rent a pool room »

    My husband and I took our two grandchildren for a quick get-away this past weekend. We asked for a pool room because they love to swim. When we arrived, we were pleasantly surprised by the clean updated room. They immediately went in the pool and had a good time. Within and hour of our arrival however, we were amazed to see what appeared to be a bunch of locals setting up a grill (even though there is one available in that area, and cases of beer . Within ten minutes of their arrival, they started with bad, vulgar language and harassed us when we walked by. We quickly went to the front desk and the gentleman (Tim) was extremely helpful and changed our room immediately. If it weren't for him, we would have just left. The new room was great and breakfast was good. This historic hotel deserves better, but needs to clean up this kind of behavior by "so called guests".

    5
    « Positive comment: »

    I have read some of the negative comments and I have to say I disagree. You will not be disappointed if you stay here. The staff is wonderful, I enjoyed the food and especially the breakfast. The management attends to any concern you have promptly. I enjoyed staying at this historical hotel.

    3
    « Historic Hotel, Terrible Breakfast Buffet, Web-Site Photos Misleading! Honest Review »

    We stayed here for one night this past weekend (was supposed to be for two nights, but we bailed after one night). My son was attending the Little League camp nearby, so we thought this hotel looked "quaint". BEWARE: the photos on their website are very misleading. I don't mind historic (that can be neat), but it was old and very dated/dusty. The Bar/Restaurant on-site looks NOTHING like the photos. It is dark/dreary, and the food is mediocre, at best. The "free buffet"....Um, no thanks. I've taken advantage of that at many chain hotels before, but after taking a stroll thru the buffet line, we opted to leave and find a different breakfast place (yuck). I just couldn't bring myself to eat what they were serving. The pool, oh my. Again, photos online are very deceiving. The staff was friendly and helpful. The a/c in the room was amazingly cold (that was a plus). Our room was spacious, but the bathroom was tiny. The whole place reminded us of the "Tower Of Terror" at Walt Disney World (lol, not kidding). Bottom line, I'd find somewhere else to stay in Williamsport. They have some very nice chain hotels. Lesson learned for next time.

    3
    « Pet Friendly & Clean »

    We booked this hotel because it was listed as pet friendly and we were traveling with our dog. The hotel room was very clean. Since we were traveling with our dog, we were 'stuck' in the outdoor motel style rooms. They had been renovated and were decent, the shower area in our room needed some attention (it was clean, just dated in that area). The "dog-walking area" was just mulch and small. I realize that in the city; green-space is hard to come by. A lot of people used this mulch area for their cigarette butts! There were a group of people staying together and they were quite loud until 3 in the morning, I know the hotel doesn't have control over that but night staff should be checking the area. We were the only one sandwiched between these rooms and if we had called, they would have known. The breakfast was really good and had a lot of variety, better than other places we have stayed. Coming from the back, motel area of the hotel, it was hard to find the breakfast area some signs would be helpful. Overall, this was a decent place to stay. Thanks for being pet friendly!

    5
    « A Step back in time »

    The Genetti is a lovely early 20th century hotel. It is a well -kept genteel lady with stunning chandeliers in the lobby and wonderful touches of nostalgia ( Love the mail box drop between elevators that goes to the lobby.)We had a comfortable room, clean room and the staff were very professional without being stuffy. We stayed a couple nights in order to take in the Little League Museum, a mountain resort that is being restored , local shops and a evening entertainment at the near by Taber Museum. Williamsport bustles around the Genetti. There are specialty shops, am range of restaurants plus a cultural center within walking distance. We even had street music supplied in the early evening which courteously ended around 11. We will be back sometime.

    1
    « Terrible outdated hotel. »

    This hotel is old and needs a facelift. The pictures on the website must be 50 years old. The rooms look nothing like that. It smelled of mildew. The electric is outdated with extension cords everywhere. There are no sprinklers anywhere. There were spiders on the ceiling in our room. You could sit on the toilet and brush your teeth because the bathroom was so small. The hairdryer was an antique would never go back.

    4
    « A must stay- Retro Charm, modern amenities »

    We were in town for a family reunion. Our small group rented 4 variations of rooms and everyone loved them. Roscoe (family dog) was as welcome at the hotel as we were. He got the rubber duck the hotel puts in the bathroom and two new Genetti food bowls! The place is very clean, staff is overtly friendly. We had one small hiccup with the restaurant but the staff more than made up for the mistakes. We will definitely stay there next time in Williamsport.

    4
    « Unique and interesting - highly recommended »

    Stayed one night as a stopping point on a work trip with a co-worker. Friendly staff. Each of our rooms was upgraded to a king suite at no extra price. The suite was large and pleasant. The lobby has some nice history - showing photos of folks who have been at the hotel like Elenor Roosevelt and Robert Kennedy. Free breakfast in the morning - great potatoes - good eggs and sausage and apple butter. Walking distance from a surprising and amazing historic district - millionaires' row, a very good and busy microbrew pub, a theater, and other shops. It is distinctive from the usual chains and I'd certainly stay again if in the area.

    4
    « Very nice, restored hotel from the 1920s »

    This building was opened as the Lycoming Hotel in 1922 during the lumber boom in the area. Now it has been updated for comfort but still retains its 1920s flavor. Our room was huge with two queen beds and a large updated bathroom. Very comfortable! The dining room where a big buffet breakfast is served is cozy and casual. Parking is in an on-site lot. This hotel is in walking distance of the center of town and of Millionaires' Row, mansions built by the lumber barons of the late 19th century, one of which houses the Peter Herdic Room, a fine dining establishment.

  • 5
    « A gem, maybe because it's NOT a chain. Older yet in many ways up to date. A great deal. »

    Stayed here on a Friday night to attend a show at the (NEXT DOOR) Community Arts Center. Well furnished room; there were a few different choices. Good price for an in-town hotel. Staff very friendly and helpful. Breakfast buffet VERY good, The Bullfrog Brewery was across the street; we didn't have reservations. We had planned to go there but because of the show they wer full until showtime. It turned out, the restaurant (with bar) in the hotel had a good menu selection and the food was great. Reasonable prices too; we think better than the Bullfrog. Free parking behind the hotel with a rear entrance. Will stay here again if we go to another show at the theater next door.

    3
    « Dated but comfortable hotel with potential »

    I was out for a weekend motorcycle trip with friends and we decided to stay in Williamsport hotel because that was closest town of some size that we can get to by the end of the day. Just like we randomly picked Williamsport we settled on Genetti for no particular reason. We were located in little annex on the side of the original hotel building that's located next to the pool and the parking lot. The building where we stayed was probably some motel dating to 1960's. Room itself was updated with decent amount of space, good beds, fridge and flat screen TV. Bathroom was old and small with super low ceiling. I'm 6'1 and my head almost hit the ceiling while taking a shower. I am assuming that the rooms in the original building are nicer?. Hotel offers free breakfast and free parking. Breakfast is self-service buffet offering eggs, bacon, sausages, home fries and some pastries. Food is not great but not bad and given that it was offered for free no complaints there. The lobby of a hotel is weird and tired looking. It seems that last update was in 1980's and it was overcrowded with tables, cabinets and even rather bizarre looking life sized statue of a butler holding a tray with a phone. It looks like someone forgot to move the decorations after the Halloween. Which is rather shame because the building itself is rather classy and elegant. Lobby is full of photographs reveling the hotel in its original glory back in 1920's and 1930's. There is one particular photo showing lobby in its original condition showing mosaic tiles on the floor, wood paneled columns/pillars. The door leading to the restaurant where the breakfast is served is carved and decorated with metal plates in Art Deco style. Overall the hotel was fine place to crash for two nights while on a bike trip, it has good location, gated parking, comfortable beds and it's clean. Hope that the owners will put some effort to renovate/restore the hotel because the property has lot of character.

    5
    « First Class Hotel! »

    Stayed here for a night a few weeks ago and was totally impressed with the room and service. Great breakfast the next morning too! Convenient to the local pubs and sites with amazing views from the rooms!

    5
    « Convention stay »

    I stayed here for 3 nights while attending a convention held at the hotel. It was built in 1920 and has had some updating--air conditioning, for example--but still maintains an old style ambiance. Because it is an older facility, there are a lot of things that are inconvenient but can't be changed due to the hotel's construction. The most glaring inconvenience is the small size of the bathrooms. I heard that some of them weren't small but mine was very small. The bathroom held a tub with a shower head, a toilet and a wooden chest. Let's just say that using the toilet was a challenge. And the sink? That was in my room. The lighting was not great, which made it difficult to see well enough to put make-up on. Those were the disadvantages. The good things about the room outnumber the inconveniences. The bed was very comfortable and there were numerous pillows. In addition to the air-conditioner, which worked very well, there was a ceiling fan, which I didn't use because I don't like the airflow directly above me. The room also had a microwave and a small refrigerator, an iron and ironing board, and an upholstered chair. Everything was also impeccably clean. The staff was great! Everybody was polite and helpful and did their best to take care of any issues that might arise. One of my few regrets about this trip was that I didn't have time to visit the local shops and stores--several looked very interesting! If I ever return to Williamsport, I think I would stay here again because of the location and the staff!

    4
    « Business and Professional Women Conference. »

    Love the older charm of this Hotel. Alot of antique furniture and aged foundation By far a mistake to compare to a "chain hotel". This hotel is full of grace and charm! My husband and I enjoyed the many various framed pictures of events in history through photos and newspaper clippings etc. Seen one of the Assassination of Kennedy that wss neat to check out. My mother inlaw had made the arrangements for the two rooms, ours a king size bed, hers had two queens. I guess there were not anymore handicapped rooms available. The front desk was very well mannered and friendly, as well as the gentleman bellhop who helps with the bags. Room was clean, Crystal did a wonderful job! I especially like the Tarocco bar of hand soap in the orange scent. Cute touch was the rubber ducky in the bathroom, our room didn't have a tub but Remy the Rubber Duckie sure did his job keeping an eye closed on us while we showered! Very dependable duck there!

    4
    « Old Fashioned Hospitality Never gets Old! »

    Upon check in we met Mr. Genetti himself that set the tone for the rest of the weekend. The staff was so helpful and just genuinely nice especially Lonny the bartender/chef in the restaurant. The bathroom was a little tight and lighting could have been brighter, but the water pressure and massaging shower head - Perfect! Good News there is live music Friday through Sunday during the summer in the Patio (about 1-2 blocks away) Bad News if your room is on the side facing the music by the Patio. Quite a few restaurants within easy walking distance. Would stay here again!

 

Getting to the hotel ...

All directions
oFrom: Route 15 South. Follow signs to Route 15 South, Lewisburg. Take Exit 27A, Market Street/Lewisburg Exit. Turn left onto Market Street and at the second light turn left onto 4th Street. At the second light turn right onto William Street. The SureStay Collection Genetti Hotel is on the left. oFrom: Route 15 North. Follow signs to Williamsport. On the bridge from South Williamsport into Williamsport stay in the left lane, "Business District lane" Go to the second light and turn left onto Fourth Street. Get into the right lane and go to the second light and turn right onto Williams Street. The SureStay Collection Genetti Hotel is on the left. oFrom: East I-80. Take Exit 178, formerly Exit ...

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