Best Western Vilnius is located on the right side of the river Neris in the up-and-coming business district at a walking distance to the Old town. Bright and modern interior, comfortable rooms, cozy restaurant, business and fitness centers are the right choice for business visitors as well as leisure individuals and groups. Newly renovated Best Western Vilnius offers 114 cozy and stylish rooms, including four luxury rooms and one apartment with private sauna. All rooms equipped with air conditioning, queen size bed, work desk, direct dial telephone, wireless Internet access, mini bar, bathroom with hair dryer, satellite TV & pay TV. The price also includes solid breakfast buffet. During morning hours you can appreciate our exercise facility for free with exercise equipment, sauna and swimming pool. Combine your stay with shopping in the modern mall and entertainment centers near the hotel, with a romantic candlelight dinner in the hotel restaurant Europa Classic. Come to enjoy Best Western Vilnius hospitality! Enjoy your stay.
Although the hotel is a 10 minute walk from the city centre it is pleasantly situated near the banks of the river and near 2 shopping centres. The room was comfortable and clean but there was no way we could get the minibar working despite mentioning it several times in reception.They did offer to change us to another room but once we had unpacked it hardly seemed worth it. The staff are friendly and helpful and speak excellent English. The breakfast was good and plentiful.
Just offering the luxury we want with excellent employee and service Breakfast has whatever you need and it is minutes away from the old city and less minutes to the new business area thanks No time for the gym or swimming pool
Friendly staff, but gym is just a tiny, small room with no gym facilities whatsoever,,,no weights..nothing! Don't rely on the gym! Sauna is too small for such a big hotel...and when fully booked ...it is very hard=== Otherwise, the location is great!
I stayed here for 5 nights on my 2nd trip to Vilnius. Very late arrival but friendly check on and staff always happy to help(city maps, taxis, umbrellas etc). Clean, quiet room on top floor with a spacious bathroom and good air con. Good breakfast buffet and good standard of food for dining in. This hotel has a calm, old-fashioned feel - I would stay here again
Good BW hotel located at the border of the historic center (just a bridge and few meters by foot) but also located in the new shopping center area of vilnius. We usually choose BW as a sinonimous of standard quality and kindness.
....to stay when you visit Vilnius. It's not exactly city center but location is good and the staff is nice and helpful. The breakfast is good and it's clean everywhere... You get a lot of hotel for the money. For me, as Swedish, it's very cheap price. You have access to swimingpool and recreation room. I can recomend it!! Sooo how many characters have I written now?
Great hotel very close to city centre and Old Town. Welcoming and nice staff at arrival, during stay and check out. Very nice corner room (Suite). Facilities such as sauna and pool was a great bonus. I can highly recommend BW Vilnius for both private as well as business trips. One whole floor was being renovated at the time but there were no signs of ruckus and made no impact on our stay. (Very impressed with how that was carried out by the carpenters and management). All in all a great stay. Thank you BW Vilnius. Christian with family
Luckily i was upgraded to a large suite, even if I was alone, so great. Very kind staff and i felt welcome and safe. Kind of large breakfast but I wish for more, though sometimes less is more but then it better should be good. Close to one large shoppingmall and yes , i like the Hotel and i Will be back .
we had a nice room with a nice view. the hotel was quiet and clean and only needs minor improvements. but good value for money. the staff was very friendly and breakfast was decent. the gym and pool area could be better and shower pressure was not great. other than that great stay.
We stayed for 3 nights here during our trip to Vilnius. The stuff is very nice, room is also nice and kept clean. However, the border of bath in bathroom is very high and it's dangerous to go over it. Fitness room has broken running machine. It worked, but sometimes gave kind of unexpected short stops. The pool is also very disappointed. It's overall 10 meters length, and only 2 people can swim at the same time. This is not a pool, actually. The breakfast is good, but nothing was prepared on demand. All kind of food was pre-cooked.
The location of the hotel is excellent since it is close to old town. There is a shopping mall win supermarket, a variety of restaurants that you can choose. The hotel room is spacious compare to other hotels in Europe. Breakfast is excellent with smoked salmon, pancake and fruit. It is a very good choice no matter you are visiting Vilnius for leisure and business
I stay hotel first time and was good, parking nearest of hotel. Check inn and out very fast. Personal is very helpful and can give tips to check city. Room interior is ok only my room heating temperature is to much and door was sound isolastion problem. Totaly I plan stay this hotel next time when price is not increase
The hotel is not very far from the city center, and it is easily reachable from the airport through the bus 3G or 88. Nearby there is a very modern mall where you can find also a supermarket. Very good staff, courtesy and friendly.
Not as nice as other hotels on my trip. Room was kind of small -- had 2 small Twin beds. Out-dated decor. No safe in room for valuables (a major disappointment). Room was clean. Breakfast was good. So-so location. There was a large mall across the street with restaurants and food court. Not very convenient to Old Town and tourist attractions
I feel it necessary to set the circumstances of my stay at the best western. 3 nights, alone, on a business trip. The hotel was chosen primarily for its geographical location, 3mins away from the office I was visiting. Here's a breakdown in order of importance, Cleanliness - 4/5 very clean. Bed - 4/5 slept well. Facilities 3/5 - Bathroom was v clean, Bath was a good size but the shower was an absolute pain. There was no way of turning it on without enduring a blast of cold water to the mid section. Decor 2/5 outdated beige-a-thon. Staff 4/5 all very pleasant, and I got an extra hour added so I could check out late. Food - N/A can't really comment as I don't eat breakfast. In summary, For the price and the location this was more than suitable, very happy with my stay. Would I re-book? Yes. Would I stay here on vacation? No.
Rather tired place. A bit worn at the edges. I gave it a four on the basis of the size of the room. In this day and age when hotels seem to compete with each other to squeeze the required facilitates into smaller and smaller space, this was a refreshing change! Spacious bathroom too! The bar is in the dining room so no points scored there. Breakfast was standard Baltic but well replenished for a very full session.
There is plenty of free car parking outside the hotel. We quickly checked in and went to our room where the problems started. 1. There room was stuffy do I went to open the ceiling to floor door and it was jammed. I didn't want to force it so called Reception for help. About 20 minutes later a guy arrived and tried to open it and failed. He said he would send someone up from maintenance to sort it out. Half an our went by and no one showed up so I called Reception and was advised no one was available to repair it for 3 days, which was out check out day. I managed to open it myself and fixed the problem. 2. The toilet was making a noise all the time and I had to close the door to not hear the noise when trying to sleep. Reception said this would also take 3 days to fix and refused to let me change room. 3. I called before booking to ask for a room with a nice view of the river and was promised this, so made the booking. I called the day before arrival to confirm this and was advised all was ok. When I got to the room all I could see was a building site and main road. The builders started at 6.30am each day. The hotel offers a wide variety buffet for breakfast. But the bacon is floating in grease. The waitresses all has unbelievably miserable faces and just removed your plates and glasses without asking if you had finished with them. The swimming pool is tiny and looks like no one has bothered with it for 30 years. If you come out of he front door of the hotel and turn right the first this you will see is the Eden strip club. The flashing red lights from the club will light up your room at night if you are on that side of the hotel. There are 2 shopping malls close to the hotel and the closest has a do it your self laundetette on the 4th floor. Washing is 5 Euros and drying is 2 Euros. It's open until 10pm. It is about a 5 minute walk to the river and 15 minutes to the old town.
Location was excellent, bus and airport bus stop nearby. Room was outdated, so was the whole hotel from 70's. Breakfast was tasty, though every morning the same. Wi-fi worked well. Staff was very helpful and nice. We slept also well.
Decent hotel situated at 15-20 minutes walk to the old city; room is pretty average, with wi-fi; staff was very nice and ready to help. Interesting fact, there was an ironing room at my floor, good for the shirts that didn't resist too well to the luggage transportation :) . The breakfast was good. Overall a satisfying stay!
Hi, we were in this Hotel last November with two small children. We took a bit more expensive room for families, which is more like a suite: has bedroom, living room, store room. The sofa in the living room is convertible to bed ;) We know the Best Western standarts, so nothing more, nothing less. The place is very good, it is in city centre, all activities reachable. Hotel looks old-style, furniture like from 80's but still in the good shape. Hotel has small gym, where you'll find runing track, bicycle, and some other stuff, but not too much, cause room is not big, maybe 20 square meters. It has also swimming pool and sauna, they are also small ;) The place was mine on Sunday morning at 10 AM. Swimming pool 3x6 m, sauna for 3-4 persons, need to let them know, cause it is rare used by guests so its not always on ;) Breakfast was good, choise-big enough! Breakfast is served in the banqueting hall i guess, looks posh. All the staff- very friendly and helpfull.
Because its location is not great --a fifteen-minute walk from downtown, and because the room has not got a safe, I would not include this good hotel in the top category. But the rooms are comfy, same as the beds and all facilities included. There is a fridge, a desk and a small table in the room, and the shower is very good. Breakfast has all the food you might expect at this level, hot meals included. And the service is also very good.
We spent the weekend at the Best Western in Vilnius. From the time of check in the staff were very helpful and their English is excellent. The rooms are very comfortable and the breakfast buffet has a very good selection of cereals, cold and hot items. We were very satisfied and recommend this hotel as the Airport bus line stops right across from the hotel and easy walking distance into town. Thanks for a great weekend!!!
I was here for two nights. Check in and check out went smoothly. My room was comfortable but near the lifts and quite noisy. The breakfast was ok, as was the restaurant. Everything worked ok but nothing was terribly special.
This is a simple hotel, or equivalent Hostel hostel. The sound of lift, the neighbors, who walks in the corridor. At night can hear what is happening outside.No hygiene measures, bearing in mind that the hotel has four stars.Rooms clear but very very small. Shower is extremely small. Compared to other 3/4 star hotels in Vilnius, Best Western Hotel is much worse.
Well located Descent services and breakfast However even renovated room can not hide communistic . heritage of that hotel starting from bathroom, not really professional room setting, narrow elevator until general style of entire site.
The bonus of this hotel is free parking and maybe breakfast. The rest ... The rooms ( at least so called "economy" ) are very small with the outdated furniture in "back 2 USSR" style. I got a number where heating do not work properly, so the atmosphere was very invigorating. Shower was also very small with just shower curtain that adheres to the body. The room was naturally build across elevator ( not even near !! ) so the noise from it goes like a "free bonus". Do you imagine that there's no lights at all in the corridor area and only 2 bulbs in the ceiling area near the windows at all ? This this hotel it's overrated, it's much more closer to 3***, it's look that from 4* only pricing is taken, incl. overpriced minibar.
This is mid-range BW very close to two shopping centers and some 10 minutes from the old town. As BW Diamond got upgrade to suite, which was clean, big, but some renovations could be needed soon, as carpet and furniture feel old and worn. Wi-fi is free and fast, sleep quality could be better (if mattress would be newer), and bathroom setup is a bit odd (very narrow bath). Breakfast quite ok. Parking free in-front of the hotel. Staff very friendly.
This hotel was our residence for 3 nights as we participated in a group tour of the Baltics. It was the closest to the North American experience of the 3 hotels we stayed in on our tour. There was an electric kettle in the room for making tea and coffee and a tub in the bathroom. The bath tub was very slippery with a high side making showering treacherous. More space than in many European hotel rooms. Very clean. The buffet breakfast was okay - very crowded. Eggs tasted like they could have been powdered and reconstituted. Lots of other choices including fresh fruit, pastries, bread, cheeses, meats, pancakes and cereal. Free wi-fi in all rooms. Within walking distance of the old town and city centre. 2 shopping malls very close by.
I've just spent about 10 nights here. Generally not bad at all. It does need some tweaking to tidy it up, and bring it a little more up to the standard (service related) of its neighbouring hotel, the radisson blu. Examples would be the lifts in the hotel. There are two, that I could find. Each says they hold 5 people. Not possible without death being involved. And if you have a suitcase and bag not a chance. And this is one of the problems, whilst there, the hotel had a number of coach parties, each with 50 people. So once checked in, they head for the lifts, and no one else can use them for the next 30/60mins. There is also an issue with the hot water. I thought it was it my room, but reception told me all the rooms, the water is so so hot.. Be warned, you could burn yourself. I had to put cold on full, then just keep moving hot a very little at a time. Seriously watch out. The restaurant encompasses a bar, but not an area where you can just have a drink. It would have been nice to just chill in the bar area, with some snacks. At breakfast the coach parties all come down at the same time which then means there are not enough tables for other guests. I was lucky to find a spare seat with the Chinese coach party so sat there. The rest of the hotel is ok, just looking quite tired as said before, but I have to say, my main gripe with any hotel is the customer service. On two occasions I witnessed the lack of customer service. Once at breakfast, one of the waitresses just did not smile on any of the days I saw her. She was then putting some more food out, and just threw the metal tray ( literally threw it) onto the table.. It did wake everyone up. The second one was in the evening. All I asked for was some vegetables. On arrival there was salad, so just a misunderstanding, so I just asked nicely for some hot vegetables. The waitress tutted, and in front of me rolled her eyes, as if it was too much to ask. A little customer service goes a long way. Did not eat there again and went across to the radisson blu where service was different - maybe what you pay for. Generally though not a bad hotel just as said, a couple of issues.
The Hotel is in excellent location. The hotel has very comfortable rooms and equipped with all comforts (air conditioning, complimentary toiletries, mini-bar and free wifi very good), the structure is a little old. Breakfast decent with choice of sweet and savory.
cleaning of the rooms have to be done earlier, let's say during the morning and NOT during late afternoon (5 p.m.). This to increase the comfortable of the guests who want to have a rest in the afternoon.
The hotel is located quite central and is within walking distance of many of the interesting places to visit while in Vilnius. The service is good and friendly staff help with information. The rooms are standard, clean. Breakfast is good and dinner was tasty and well cooked.
Lovely service, specially the angelic ladies at the reception are always helpful and caring! Room upgrades through Best Western Rewards are worth while to ask for everytime. The restaurant is excellent! The hot breakfast is not bad, but sometimes not really hot anymore ...
O.K. so it's not the Ritz, St. Regis or 5 star... True the rooms are small and the amenities are sparse; however you get what you pay for. Front desk staff friendly, helpful and considerate. Breakfast not deluxe but adequate. Walking distance to other night time activities and old city convenient. So you can save on the accommodation and spend on local restaurants, tours, etc. Note: Hotel will help you get legitimate taxis to airport, otherwise con artist cabbies can easily be found in Vilnius.
The flight delayed a bit from Copenhagen so we arrived hotel after midnight and need good rest indeed as we will start quite early next day. However, unable to sleep cos very noisy outside, later found out that the beer bar on the ground floor just right next to the hotel is open till 4am.
Quite surprisingly - the advertising promised a complete 4 star hotel, but was it worth it? not sure even now, but the old building and worn out carpets and shelves were compensated by total cleanness and the view from the window. Ah, and breakfast was placatory - nourishing, fresh and tasty. Besides, the location is perfect - just near the Radisson and the Green Bridge - 10 minutes walk to the center of the city. All shops and cafes are nearby.
I resisted touching the bedspread, the upholtstered armchair and everything upon check-in. They seemed so dirty. But surprisingly everything looked different the next day in broad daylight. Things were not that shabby afterall. The gloomy colours of the carpet and the fabrics used here and there probably explain why everything looked so worn out. The bedsheet was actually crisply clean. I was also lucky to have got a room at the end of the corridor. The toilet seemed new, sparkling clean in white marble with WINDOWS. That means it was not dark and gloomy like the room my mother got. Breakfast was passable. Couldn't find a table. Too many guests.
Building is old; breakfast is good except for the lack of fruit (only a few oranges). Black outs don't serve the purpose of letting you sleep without morning sunshine coming in. Pool is nasty (never found it clean). Gym is outdated. I'm sure there are better choices in town for the price.
Well, I like this brand and it's always among preffered hotels, when planning a trip. What are the values for me: good facilities, good bed, good pillows, great service. This time everything went wrong: 1. the building is totally worn out. Renovation needed ASAP! 2. Beds and pillows are not typically good, but unexpectedly bad, 3. Great service. I was offered by the Reception stuff to call a taxi, I got it, and it turned out, that this 25 years old Audi 100 is taking me at the tripple price of 23 Euros instead of normal 8 Euros... 4. Aweful noise all the night in the street because of neighbouring bar and strip club. Loads of drunk hicks are flunning outside till 5 a.m. That's not Best Western. Good points are: 1. Reasonable price 2. Good position. Summary: I don't recommend this hotel. Shame on you, Best Western!
The hotel was very old everything in the room and in the lobby . Except the bedsheets. Needs reconstruction!!! And fall"facelift" . Vilnius is very beautiful city and has another place for your accomodation. Nothing else . You will pay a little more and you live in better hotel.
The hotel is in a good location, very near the center and is quite. Three things should be imporvised urgently: the internet because it has a lot of beeakdowns; the existence of a sports channel in the room and finally a tv in the bar... In general the services are good, very sinpathic people and the fym and the swimming pool are ok.
First things first...Best Western is in an excellent location just a 10 minute walk from Old Town. The room are spacious and the bathrooms are HUGE. The staff were courteous and polite with the right amount of attentiveness.. Breakfast was that great at all and they were very slow to open up an adjoining room when the breakfast area became packed and I mean 3 strangers at my table packed. However... while taking a shower I received an electric shock. The ceilings in the bathroom are metal slats and an errant exposed wire was obviously touching the slats. Just to make sure I wasn't imagining things I put my hand on the slats a second time (stupid I know!!) and received the same shock. Yes I'm 6'1 and for me its was very very easy to touch them but just as easy for a tall child. I did report it to staff who were genuinely very concerned... Room 417 if you get it asked to be moved....Oh BTW.... Hotel is next door to a strip club... So for "stag do's" its perfect!!! :-)
One of the better Best Westerns I have stayed in. It isn't very good but it is better than average. Friendly staff. Clean. Reasonable breakfast. It is next door to some depressing shopping but the Beer museum bar next door is well worth checking out. Avoid the Chinese restaurant around the corner....
Nice clean hotel with good connectivity to the old town and shopping center. Room looked a bit odd though even though it was spacious. Bathroom was mediocre. Anyways value for money hotel at that location.
I got a room in 4th floor. Nice view, good breakfast. Room has conditionair. You don't have to ask for kettle-it's already there. Two shopping places nearby and planetarium. Loved conference room. We were about 60people there-everything was ok.
Hotel is very old, the furniture is old, the carpet as well. The level of cleanliness is very average too. Breakfast, however, was very good and fulfilling. The elevator is so old, it could be shown at the museum. In my opinion the price and quality are not fair in this case. The reception and welcome was really nice and the staff was nice.
The staff was very efficient and had good recommendations The rooms were clean and the beds were comfortable The bathroom was mediocre with a loose shower head and no accessories The breakfast was definitely the highlight of the hotel Plenty of food and a variety of fruits and vegetables
Late arrival, quick and efficient check-in, the reception personal was very nice during my stay. The room is quite big, 2 beds with good mattress, big TV, very clean. The bathroom is nice too with everything needed. There is a bath tub and it is quite high... so there is a plastic stool present to help...might be tricky for some people... There is this famous sticker about the towel being reused, but unfortunately the cleaner change the towels everyday! So Best Western why put a sticker !!! The breakfast is nice but the personnel seems to be "depressed?" however the work is done...a little smyle would be nice ! ?? It is not on the old town side, so you will need to walk a bit to get there. There is a fitness room, the material is quite old and really basic, it should be replaced...there is a pool but i didn't use it. I would definitely come back to this hotel!
Super kind personal. Situated in Very Good. Shortly to Old town and shopping centres. Breakfast was typical european style But waitresses were Very professionals. Clean and tidy dining room. Room was mostly clean. Carpet on the Floors I didn't like.
Great location just minutes from the main sights . Rooms were spotless and of a standard you would expect from Best Western. Staff were wellcoming and friendly and did all they could to help. We were disappointed with the bar area as there was no lounge . We arrived late and wanted a drink after our journey . Whilst this was not a problem we had to sit at tables laid for the next mornings breakfast . The breakfast was very disappointing . Poor quality coffee ( from a vending machine ) and cooked food that had been on the warmer for far too long . No cooked vegetarian option other than 'steamed vegetables ' and boiled rice ( very unusual choice for breakfast !! ) . The toaster was an absolute joke and I actually gave up waiting for it to perform its claimed function.on the second morning of our stay , staff began cleaning using sprays whilst ourselves and others were still trying to eat ( there was almost an hour of the advertised breakfast window left ). All said the hotel was spotlessly clean , the rooms were good , bed was comfortable and the bathroom was clean and spacious . Would stay again but would expect the breakfast and bar arrangements to be reviewed .
I stayed 2 nights (business trip). My opinion is that hotel is with good location, but not renovated in the last years, big room and bathroom, with nice view, not so good breakfast, but friendly staff.
business trip: Very pleasant stay, great breakfast with freshly steamed vegetables, sausages, continental style breakfast, differently cooked eggs, sweets, cereals, local kitchen, very supportive staff, comfortable, silent rooms, comfortable beds, high speed internet that deserves to be called that, excellent restaurant
Go there if you want to feel the spirit on USSR hotel from 1980s. A bit facelifted, but the spirit on 1980s is still there. The biggest irony is that this place is called "Best Western", in fact being "not the best Eastern". Fair to say that staff is friendly, rooms kind of ok for 3 star. But breakfast food was disgusting. Never ever before I used this heavy term in my feedback, but I'm just forced to do so this time. I wonder how is it possible to make fried eggs and pancakes taste disgusting, but the chef did it.
Friendly staff, good breakfast and close to the heart of the city. Perfect location for a conference. The hotel is well equipped to hold conferences for more than 100 people. The rooms are nice and tidy although the carpet can use a make-over.
Four stars, hmmm maybe! :)Facilities hotel, location in town, staff, brekfast is good. But the smell of room been bad, looks like its been smoky room before. Outside road construction this time so can bee noisey.
I spent two nights in this Hotel for a business travel. It is conveniently located, closed to the city center but the neighbourhoods are not very nice. My room was fine, normal four stars standards, looking like many other Best Western hotels around the world. Breakfast also standard, nothing special. I won't take my family there for vacation
Plenty of space in my suite, but overall the hotel felt a little run down, like an 80s office block and not terribly clean. Location is very good, especially for those who want quick access to the two strip clubs next door. Vilnius has much better hotels though.
Excellent hotels. Very friendly and hospitable staff. I had a good time and would not hesitate to recommend it. You will feel at home and be served by lovely staff, ready to assist should need arise. I must make a point of going back soon.
Once again a franchise partner that does little to justify the "Best" of the brand. Our room (507) at first our room appeared more than adequate but in the bathroom the shower curtain and its pole were lying on the floor and one bedside light was not working. If you like early morning tea or coffee you had better take a kettle and the makings with you as nothing is provided. Having to pay 4 Euros for a bottle of water in what is rated as a four star hotel is scandalous. We tried to get dinner about 7.15 p.m on a Friday evening but ere told we would have to wait at least one hour as the kitchen was busy there were six people n the unattractive dining room and only six of the fifteen or so tables were set ready for occupation.
An average hotel. What you'd expect from a best western. The beds were comfy and the room was comfortable. The hotel is about a 20minute walk from the old town centre. You would probably want a hotel with a better location if you were here on vacation. I imagine it's perfect for a cheapish hotel. However, if you're here on business stay in the Radisson Blu across the road.
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