Best Western Silicon Valley Inn,  Sunnyvale

3.5/5  - based on 303 guest reviews.
600 N Mathilda Avenue, 94085-3508, Sunnyvale, United States - See map
+1 408 735 7800 +1 408 739 5439



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> Room 1

1 adult


Hotel advantages

  • Free parking
    Free parking
  • Complimenary newspaper in lobby
    Complimenary newspaper in lobby
TripAdvisor Traveler Rating
based on 303 traveler reviews
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Feel the excitement of Silicon Valley at this Sunnyvale hotel. You'll be near Yahoo, Google, IBM and Apple headquarters, as well as many attractions. All the staff here at the Best Western Plus Silicon Valley Inn are committed to our environmental stewardship and involved in the green movement of sustainability. We are taking steps to reduce our impact on the environment, preserve resources for the future and prevent pollution. It's all about amenities that make you feel at home and making travel stress-free at the newly renovated Best Western Plus Silicon Valley Inn. Each spacious room offers a 32-inch flat screen TV with cable or satellite television, a coffeemaker, a microwave, a refrigerator, a desk and high-speed Internet access. Whether you're in town for business or leisure, you'll be able to get the perfect start to each day with a complimentary full, hot breakfast buffet. Those traveling on business will be located in the heart of many area corporate locations, giving you convenient access to Silicon Valley. Enjoy just a short commute to Lockheed Martin, Intel/Sun Microsystems, Yahoo, Google, Apple, IBM, Northrop Grumman, Santa Clara University and Santa Clara Convention Center. Located just five miles from San Jose Airport, you'll also be able to travel to and from this Silicon Valley hotel with ease. Looking for relaxation and fun? Paramount's Great America®, Shoreline Amphitheatre, Great Mall of the Bay Area, Sunnyvale Golf Course and Sunnyvale Downtown Center are all within minutes of this Sunnyvale hotel. You'll also never need to travel far for a delicious meal with nine restaurants serving a variety of cuisines within a two-mile drive. When you return from a day of work or sightseeing, there's more to enjoy with the many amenities that our property offers. You'll get even more value out of your stay at this 100% non-smoking Sunnyvale hotel with access to a fitness center, business services, complimentary newspapers, dry cleaning and free parking. For an affordable trip to the Silicon Valley area, make a reservation at the Best Western Plus Silicon Valley Inn today and save.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 303 guest reviews
Business Business 172
Couples Couples 40
Family Family 38
Friends getaway Friends getaway 10
Solo travel Solo travel 36
Sleep Quality
Best Western Silicon Valley Inn,Sunnyvale
  • 4
    « Our Home Away from Home »

    I live abroad now, but Sunnyvale was my hometown in the States. Whenever i visit my friends and family in the Bay Area again, the Best Western Silicon Valley Inn is my hotel of choice (after trying and comparing others). It is not luxurious, but it amply fulfills our needs. Clean, comfortable, and safe, at a reasonable price. The property is conveniently located on a main thoroughfare with easy highway access, so popping in and out is easy. The staff is very friendly and accommodating. The rooms are nice and up to modern standards, with lots of electrical outlets for electronics, warm lamps with shades, and nice, comfortable furnishings. it includes a nice sized working desk for business travelers. I really liked our spacious and tidy bathroom. For extended stays, they had a washer/dryer for a buck. Our room had a refrigerator, microwave, and coffee maker for in-room snacking. There is a 24 hour McD's, Wendy's, nd BK across the street and a large supermarket a few blocks up. Probably the best value-added feature though is the included breakfast buffet! A generous all you can eat spread of American breakfast standards (breads, eggs, bacon or sausage, biscuits and gravy, fruit, hot/cold drinks, cereals, yoghurts, and a nifty Belgian waffle maker!). The building is resaonably secure with good lighting, key card access, and private parking lot control, plus, it's in Sunnyvale, one of the safest mid-sized communities in the country, so i feel relaxed about bringing my family here. And let me just mention that Wifi is strong and the satelite television system allows ample access to entertainment. The point however is that it is overall what i expect for the money when i travel. I feel at home here and I can relax and enjoy my vacation. The fact that we have been back three times (soon four) attests to our high opinion of this hotel. Are there any downsides? Honestly, the main thoroughfare that I mentioned is heavily trafficked, so there is a detectable road noise (if that happens to bother you). My wife and i are tea drinkers, so a couple of tea bags in-room would have been much appreciated.

    « Very good hotel »

    The hotel location and the facilities are wonderful. The room is clean, and the staffs are friendly and helpful. The breakfast is good and diverse. I would definitely choose to stay in the hotel in my future trips.

    « Met expectations »

    The hotel has a bit of an odd setup, as there are a couple separate buildings, each with their own parking area. The rooms are entered from interior corridors, but you must go outside to get from one building to the other. I image the building is fairly old, but the room had relatively modern furnishings. The room itself seemed clean, although the grout between the bathroom tiles looked a little suspect. The toilet had also been installed crooked, which is certainly not a showstopper but does give the impression that they aren't striving for perfection here. The sink was located outside the bathroom, which can be good when multiple people need to get ready in the morning. The breakfast had a good variety of food, including hot waffles, scrambled eggs, bagels, muffins, cereal, yogurt, fruit, etc. Overall, the hotel was a good value and I would consider staying here again when/if I'm back in the area.

    « Excellent experience »

    Staff was extremely helpful. Hotel was clean. Breakfast was the best we ever had at a hotel. Loved the choices of coffee. The waffle maker was divided in 4's. Which made it easier to divide between children. The room's were very quite. Never heard other guest. Staff took the time to ask why we were there and suggested fun things to do while we were there. When the staff saw us they asked if there was anything they could do to make our stay better,

    « breakfast made the stay better »

    I only wish breakfast was closer and started sooner The buildings were far apart, which was good for the noise factor but terrible if you needed ice or anything from the lobby. Check in was a breeze! I even got to check in as soon as i arrived in town (which was earlier than the 3pm usual check in time of all hotels)

    « Descent value stopover »

    Located near some decent eateries. The hotel staff were welcoming. The room was a good size and the bed was comfortable. Breakfast was generally what you would expect - eggs, bacon, biscuits and gravy, Waffles, cereals, pastries, muffins and bagels but light on the fruit. Would happily use again if we are ever back in this area.

    « Average Hotel »

    Overall good hotel. Staff was polite. I think a little over priced....but it was clean and quiet for the most part. The A/C was loud when running. The TV is a little small compared to other Best Westerns I have stayed at.

    « Great Stay »

    The stay at Best Western in Silicon Valley was very enjoyable. While being away for business, the room was clean and quiet. Nice size refrigerator for left over food and comfortable bed. Would definately stay again

    « Not so good stay in Sunnyvale »

    Had to change 4 times the room for 14 days visit, not so great an experience. Dear Sir in my 14 day stay i changed 4 room, started with 148 there was a litte noise from road then moved to 246 where ac was making a lot of noise, then moved to 256 which was okay living in the Alaska types then moved to 121 which was fine. Please upgrade the AC to split one,s unless you are getting a centralized one's.

    « Motel »

    Had a delay checking in, there was a problem with the computer. The room was at the far end of the property. If the weather had been foul it would have been a problem. As it was it was just a long walk to the breakfast room. The room was generally clean but as with most motels they do pay a lot of attention to the top of the wall hangings etc. on the positive side of being at the end of the property the was a series of trees screening the room so I could have the window open.

  • 4
    « Stay at Best Western Inn Sunnyvale »

    We had a very comfortable stay ; staff was very friendly ; location was excellent ; beds were very comfortable ; Wash room could be better especially in terms of shower ; breakfast was average & space was cramped in breakfast room - A VALUE FOR MONEY HOTEL

    « Poor Customer Service »

    The front desk staff were sullen and unresponsive. A simple thank you from them would have gone a long way. They did not even know the correct Sunday Breakfast hours. The room was nicely decorated, recently remodeled however was very small..

    « The hotel is OK, but... »

    Best Western supports occupation and annexation of Crimea. Our company used the hotel for the last 7 years but from now on it boycotts the BW because of their corporate policy that contradicts global law.

    « Great Hotel »

    Checked in late at night without a reservation and was upgraded to a Business room with King Bed. Room was very clean and spacious. Staff were very attentive and professional. Breakfast variety was above average. Would recommend.

    « Great Place to Stay! »

    This is my third business visit to Hotel BEST WESTERN Silicon Valley Inn and just like last time. I'd like to come back for a visit when I can enjoy more of the amenities! Clean rooms, friendly staff, comfortable beds. I would recommend this hotel.

    « Standard, but good »

    I stayed at Best Western based entirely on its proximity to my office, but ended up being quite pleased with the stay. The room was quiet, clean, and had all the basic amenities (including good WIFI). There is a small gym - it has one treadmill, an elliptical, and some weights. Breakfast is fairly standard continental breakfast, but there was a reasonable selection. The staff was friendly, but not overbearing. I would definitely stay there again.

    « Average for the area »

    It's the second time I've stayed at this hotel, the rooms are functional and clean, the bed comfotable, the bathroom clean, TV has big screen and is working, that's all I expect from what I would dare call a "second tier" hotel in the area - it's better than the Motel6 or DaysInn nearby, but it's below Sheraton or Larkspur Landing. The breakfast is basic, but included, and provides for a good start of the day. The breakfast room is way too small, though.

    « Clean but Dark Room »

    The room was clean but dark; the AC is loud; and the WiFi can only creep along. Nothing terrible happened during my stay, but at more than $200 a night, I expected a little more comfort. On the positive side, they did let me check in quite early (before noon). And the Murphy street "market" is only a short drive away, so no difficulties finding a place to eat.

    « very satisfied! »

    we stayed here 2 nights in a King room for a reasonable price. Hotel and room were very clean and we had no disturbances by noise at night although room was located at the frontside Breakfast was satisfactory and service excellent. Will certainly return.

    « Clean, quiet, comfy and good internet! »

    we've been in this area multiple times and for the price, we never know what to really expect. This hotel was close to everything we needed plus it was clean, quiet, very comfortable and in good working order. the only thing that comes to mind that was even questionable was the microwave in our room--it didn't have a good seal, but we didn't really use it anyway. I've never stayed in a hotel with such good internet reception--it never interrupted or made us re-authenticate every hour or even daily. The staff were very helpful and accommodating & housekeeping left us alone when we asked. Our room was upstairs in the main building & they have no elevator so bring your wheeled luggage. We have paid more for rooms that were far worse in Cali and other places as well. Nice to see a well kept property at a good rate like this one! we would return there again.

  • 5
    « A Great value - clean and comfortable »

    Clean and comfortable accommodations and rate is among the best in Silicon Valley. Easily as nice as hotels that charge 50% more. Location can't be beat for business travel: 10 min to Palo Alto, 10 min to SJ

    « Its Ok for a couple of days »

    Big clean Rooms; nice beds; efficient reception. Good location; The bathroom fittings are awful I was in 163 which is in a different building; no good restauraunts nearby. Clean and functional so if you are there for a few days and only need a decent place to sleep in, its OK. Helpful and friendly reception Extremely awful bathroom and shower really have to struggle. Its an average place really. I am surprised that its got such good reviews; there is nothing to rave about

    « Comfortable, clean and convinient »

    Place with extremely welcoming stuff, incredibly comfortable beds and great location in Sunnyvale. Rooms are huge, room service does an excellent job and there is, really, nothing to complain about. I can highly recommend this place.

    « Review of BW stay »

    Ordinary, is how i would describe my stay at BW. The rooms are reasonable and clean. However, I have never been in a BW room where the bathtub actually works. The plunger never fits. Our last stay had a whirl type feature, which was broken and never repaired. Oh well, like initially said, the room was ordinary. Nothing special. Good for business but not for pleasure

    « Decent hotel, good location »

    Comfortable room with Whirlpool tub. Services are good. People at reception are very friendly and helpful. Breakfast selection is good. Overall hotel is clean and maintained well. Ample car parking is available. It's near to all the top silicon valley companies, makes it very accessible.

    « Great Hotel. Great Neighborhood, Great Location »

    Arrive at midnight, handled by 3 friendly staff, check was fast, information was accurate, everything just perfect. Inside the room was also perfect, perfect shower, perfect bathroom, perfect bed, perfect furniture, perfect tv, perfect microwave. Nothing to complain. Breakfast was great, they have cereal, juice, eggs, pancake, coffee, milk. Parking also great. Free Wifi


    Staff made our stay very pleasant even though there was a power outage! Even brought us a candle and matches! Nice! They even made coffee in a room not affected and brought it all the way to the lobby! Sudha and Johnny get high praise. good breakfast! cool custom coffee dispenser with espresso!

    « Great place to stay outside of SF if you're on a budget »

    My boyfriend and I stayed here for a few days for a friend's wedding in downtown SF. The hotel is right off the freeway and located near restaurants and gas stations. The room was clean and tidy and the staff were extremely friendly. Wi-fi was fast and had no issues with it. Our only concern (and it was addressed to the lady at the front desk when we checked out) was that when we came back to our room last night.. we found our door to be wide open. My boyfriend and I frantically started to search the room to see if anything was missing and thankfully nothing was taken. We're not too sure how the door opened because we always make sure the door is fully closed before we head out and I had both our room keys at the time we found the door to be open so we're clueless to how the door was found open. We addressed it to the lady at the front desk and she was very nice and apologized. We told her that we were glad nothing was taken but we just wanted to let her know if in case there was an issue with the door or lock. She said she will definitely address it to management right away. Overall, this place was great and we will definitely be staying here if we're ever in the SF area again.

    « A great business hotel to stay in! »

    I recently stayed 3 nights at this hotel. While there is not much around (drive a short distance to Washington and Murphy Street's for great restaurants and shoppes) the hotel was a pleasant stay. I had a small issue upon arrival which I reported the next day, and the staff did a great job of making sure I was accommodated! For die-hard fitness buffs, the fitness machines are old, and the space small, but the free weight area (upstairs) made up for it. Breakfast choices were plentiful, and easy on/off the 101. I'd stay again.

    « Nicest Best Western I have stayed at »

    Have not stayed very often at Best Western hotels - just haven't had very good luck. BUT this establishment has really changed my opinion! I would definitely stay here again on future business trips. Staff: The lobby staff was very helpful. Checkin/out was fast and accurate. Breakfast area was well maintained and clean. I never saw the cleaning personnel, but they did a great job on my room every day. Condition: Either new or freshly renovated, the hotel and room were in nice condition. Good sized room, everything worked as expected: fridge, lights, satellite, WiFi. No problems whatsoever. No pool on site, and I did not have the chance to see & use the exercise facility. I never had trouble finding a parking spot near the building entrance, and the lot was in great condition with nice landscaping outside the room windows. Breakfast: I really enjoyed it actually. Four individual smaller waffles could be made at a time, or less if desired. Eggs were standard hotel quick breakfast type, but with peppers and onions as a nice touch which tasted very good. Hot water on demand for oatmeal. Two separate seating areas with TV in both - plenty of seating for during the week business folks. Something often overlooked elsewhere is the capacity of the garbage keeping it from overflowing, but not here. The hotel had ample garbage receptacle with swinging door, and no mess. Sleep: My building was close to Mathilda, but traffic noise was not too bad at all. I had no trouble sleeping. King bed was nice, plenty of pillows. A/C was very effective. No trouble during my say with any adjacent room or hall noise. Really no complaints whatsoever. Just a few quirks to mention for future improvements: The bathtub faucet in my bathroom was rather difficult to turn on - I'm not sure a grade schooler could manage it, having to twist and pull strenuously to get water flowing. Likely just an artifact of the valve needing lubrication on the internal O-rings. Shower worked great, with nice pressure and temperature. The light above the sink, which was a nice light fixture and likely an upgrade, wasn't installed in the best manner possible - having wires exposed for a very short length before going behind the fixture (see picture). It's a shame to have such a nice room and fixtures but then an installation short-cut like that.

  • 5
    « Great hotel! »

    Everything was great: staff, manager, breakfast, cleanliness, decoration of the room, bathroom, wi-fi, localisation. We had a problem and manager helped us very much with no hesitate. Room was huge and clean. Price was very good too!

    « Better than average - good hotel for a short business stay »

    Clean hotel very well run that provides the basics for a shorter (3-4 days) business stay. Breakfast is very minimal and not great. Very affordable considering some of the other hotels in the area. Staff is very friendly and helpful.

    « Best Western good quality »

    This hotel was clean and well maintained. The staff was courteous and helpful. I would stay here again in the future and recommend to others who are on business or pleasure. The fitness center was the only weak point as very little equipment was provided.

    « Nice hotel. Comfortable rooms. »

    This hotel is very quiet and comfortable. Rooms are very good for the price, very clean and well maintained. As a woman traveling alone for work, it feels safe. My only complaint is the front desk men. Every time one of the women on staff checks me in, it is a pleasant experience. Every time one of the men checks me in, there is no eye contact, no smile, no welcome. It is like I am a bother to them. I stay here often and a little courtesy would be nice.

    « Comfortable, quiet, quality »

    My husband and I stayed here while visiting for my cousin's wedding. Great value for silicon valley and lived up to everything we expected from a Best Western. Location is quiet and convenient. Room was clean and comfortable. Breakfast was free, filling and tasty. Wifi was good as well.

    « Honest hotel »

    Honest hotel, with a simple room and a simple breakfast . Nice shower. Excellent location. The owner is very polite. We choose to move to an hotel near airport, because the price was the same and we category was superior. So we only spend a night in this hotel.

    « Worth the value »

    Overall it's a nice experience. Quiet. Wifi is good. Close to some restaurants. Worth the value. Staff are polite and helpful, although sometimes one may need to wait for a short while to get service at lobby, since there is only one receptionist.

    « Very, very nice hotel »

    The hotel is very nice and inviting. The décor is great, the staff is friendly, and the rooms are very nice and clean. The rooms are little smaller but worked well for me. The room has a refrigerator and microwave.The complimentary breakfast was very good with lots of options. There are restaurants (fast food and otherwise) nearby. There's also a Lucky's Supermarket nearby. Quick access to the highway.

    « Very Good Silion Valley Hotel »

    I stay at this hotel any time that I have reason to spend time in the Silicon Valley area. I find the location, the property, and the staff best meet my needs in this location. The property is central to high tech businesses in the area, as well as to Mountain View Hospital. I have had no security issues in this area and the front desk staff works hard to accommodate me on sometimes short notice.

    « Okay for a night »

    Walls are not brick so you can hear everything in the rooms next door. Breakfast is beyond oathetic...paper cups and paper plates with limited variety. Good for a night but i wouldn't stay there again. Also there is nothing you can walk to so need a car or uber.

  • 5
    « An excellent hotel with great service in super-expensive Silicon Valley »

    Hotels in the Bay area are super expensive. Please take that into account. This one makes it under my company's per diem rate. It's a nice, simple place, with a very kind and attentive staff, clean rooms, and just what I want for the free breakfast. Within walking distance of a supermarket. Fast food right across the street. One downside is that cars park facing your room, mere feet away.. I sleep like a log, but if you're a light sleeper that might annoy you.

    « Got what at least expected »

    The Hotel is sufficient for just over night staying. The rooms and Hotel seems to be in a "older state". The breakfast is average, but less fruits or fresh food. Really annoying was the allday running bathroom ventilator from the neighbour. Also the near by Street is still "present".

    « Decent little spot to crash »

    I used this spot for a quick nap when swinging thru to visit with NASA Ames. This is an older hotel, but my room was clean and comfortable. I arrived around 11 PM and the gentleman working the check in was very nice. The room was fine. A little cramped, but good enough. The next morning the new desk man was very helpful in assessing the gluten safeness of some of the options.


    We did our homework, and this BW is one of the few hotels for around $100 on the weekend! Very nice property with all the amenities except...NO POOL! This place is more expensive during the week thanks to all the internet companies nearby! It is spread out over 4 buildings and luxury suites are available. It has been renovated so still looks pretty new. Washer and Dryer worked well and were just down the hall. The breakfast is fantastic except for the tater tots! Hmm? Bit the coffee dispenser machine is to die for! I want one! Uses fresh beans and at the press of a button your choice is decanted on the spot! Mocha, Coffee, Hot Chocolate, you can even add a shot of espresso! Had a very nice stay!

    « Pleasant Stay »

    This motel was pleasant, very clean, and provided bath supplies, plenty of nice towels, and a coffee pot and packets of ground coffee for it. (Suggestion: we tea drinkers would have liked tea bags and creamers as well.) The internet was readily available. Our only complaint would be about the breakfast: while ample, it wasn't very good. It was high in starch and sugar, low in protein. The coffee and tea were fine, though. All together, I would stay there again.

    « Near San Jose »

    It was my first trip to SJ.The hotel location was in a sound place and near the highways. But it was quite noizy to the neighbor room,and I was waken up before 6AM.So it was expensive for paying $180 for a night compard to other motels. And also there was not so much items for breakfast.

    « Very Good Hotel for the Area »

    I stayed for 3 nights for business at the Best Western Silicon Valley Inn, Sunnyvale. Very good stay for the money in Silicon Valley. Breakfast was better than expected and coffee machine in the lobby all day. Fridges, microwaves and coffee machines in the rooms were good and added to my stay as my company has a budget for travel.

    « Comfy and practical »

    Best Western Silicon Valley took care of all my needs and kept me comfortable on my business trip. Not luxurious, but clean and efficient. The building looked new, the bathroom was spotless. The Best Western Silicon Valley was exactly what I needed.

    « Short term stay. »

    Rooms are suitable for single person not more than two. WiFi connection is too slow. Complementary breakfast is not as much expected. Even pool was not so good. But, apart from all these cleaning, maintaining is good. And there are good restaurants are near to it within in a mile. Preferred for short term stay than long term stay.

    « Best Western Silicon Valley »

    I am extremely satisfied with our stay at the hotel. It is close to many locations and has very clean and nice interior and guest rooms. Staff was extremely nice and helpful. Lot of options for breakfast.

  • 2
    « Won't Return »

    Unfortunately, you are stuck with few good choices in Silicon Valley that are good and don't cost an arm and a leg at last mins. I have probable passed this motel for 10years. I finally needed to stay here, although not cheap (210) the day I needed to stay it was my only choice that was available and not spend 300-500. I thought for one night, we will try. Check in was fine. I asked not to be by the busy street, but that was not an option because of the room I booked. The street noise ended up not being an issue. It was quiet. The room smelled staled, almost like it was an old smoking room. I called the front desk at around 8pm to ask if I could get a deodorizer for the room to get the smell out. They said sure, but I would need to come and get it. Here is the problem, it was in the 30's and I asked if the buildings connected without me having to go outside, across the dark parking lot. The answer was no, and I would have to come and get it if I wanted it..... Wonderful customer service...not. Won't return, old, my room smelled staled, and no customer service. I will say the breakfast looked good, but I did not eat there.

    « Infested! but otherwise great »

    Our room suffered from an ant infestation in the bathroom. We attempted to find the source of the infestation; there were a few possibilities from a hole in the grouting around the tub to a partially covered hole above the bathroom mirror. We didn't have a problem with them initially, we simply cleaned them up. On the second day, they found their way into the main room, we saw them on the lamps and the table where our belongings were stashed. We checked out that day so we did not need to switch rooms. On the plus side, the staff were all friendly and helpful. The breakfast, while limited, was of good quality and it was free with both hot and cold selections plus coffee and juice. The housekeeping staff started their rounds around 830am and they are some of the nicest and most accommodating people you will meet. Parking is ample. Though the hotel wasn't full, there definitely were enough spaces for the number of rooms. The rooms offer Dish TV plus fast WiFi internet, a mini fridge to hold your perishables and in room coffee if you desire. The bed isn't the most comfortable, however it is clean and well kept. The bed rests on a metal base that flexes depending on how you lay on it. This causes the base to make an odd noise that will keep you scratching your head until you realize what is going on. Like most budget hotel chains, the in room soap/shampoo is fairly cheap so if you are particular or if you expect a certain level of suds from your soap, it may be wise to bring your own. The water temperature fluctuated a bit during our showers which was a bit irritating, especially when it went cold. This would be a great place to room for a few days while you're in Sunnyvale on business/leisure if they are able to take care of the ant issue.

    « Super comfortable bed »

    The bed was by far the most comfortable I have had at any hotel. Overall the room was good. The lobby smelled like smoke but that was possibly the other guests checking in. Free wi-fi and cable was nice. Bathroom layout could be better, the door opens and blocks the sink and half the vanity.

    « Good stay at Best Western Sunnyvale »

    It was a great experience staying at Best Western Sunnyvale. Both Kesh and Piyush were very helpful. Helped in suggesting good eating places, booking taxi etc. Would definitely stay at this hotel again.

    « Great place to Stay »

    I feel right at home when I stay at this Hotel Every thing you need is within walking distance. They treat you first class always .Friendly staff and ell managed. A Good value for the stay and the grounds are well kept. I wouldn't have a problem recommending a stay here.

    « Good to stay »

    I stayed there more than a month. I enjoyed a lot and had a good experience with the hotel employees. You will get pork always which most Indians won't take. Those who doesn't like have to stay with egg/fruits/corn flakes which is available. Potatoes will be served one/two days in a week. Hotel has 3 different rates in a week. Weekend rate is low. You will not get lunch or dinner, please plan accordingly. But we have lots and lots of hotel nearby to have food.

    « Very good value for money »

    Value for money, this is a very good place. The fitness room is very small (but usually empty...), there's breakfast included, and a high speed, high quality internet. Overall, I was very happy with the stay, and would most likely visit again,

    « Average to a bit below Average »

    Arrived really late (1AM), didn't really do much other than sleep. TV was broken, but Wifi was good enough for NetFlix. Nothing special about the room. Typical economical room for the area. Not sparklingly clean and new, but clean enough and updated enough for a single night stay. I found some of the staff rude. When I mentioned that the TV was broken at checkout, I got a bunch of attitude and blame for not reporting it the night before. (I guess it is my fault for getting the room with the broken TV) I didn't care about the TV and I would not have even mentioned the it in this review had it not been for the casting of blame I got at checkout. If I had reported the TV, I am sure they would have fixed it, but the fact that they blamed me to lessen their own feelings of guilt is what upset me. I figure a "thanks for letting us know about the TV so we can get it fixed" would have been more professional. Unless I had no other choice I would not return.

    « Bed Bugs and Prostitutes »

    Room was fine (a colleague got bed bug bites though) - everything outside the room was dreadful. Rude staff, horrible breakfast. Also awoken by prostitutes (we think) in the hall way. Staying for business - have recommended to the business never to use this hotel again. For the price there were many better options available.

    « Overall Stay »

    The Hotel was extremely clean and the staff was very friendly. I always enjoy my stay at Best Western in Sunnyvale, Ca. Their breakfast has improve a lot, you get more for your money here:) the location is helpful, its near freeways and expressway too.

  • 5
    « Good experience »

    Room is clean and everything working, good breakfast. Not a luxurious hotel but good value considering cheaper price. I would not mind staying here again. There is a Lucky's supermarket just south of the hotel on Mathilda.

    « Mediocre Stay »

    Although pretty far from the lobby, my room smelled of the breakfast buffet - had to stuff towels around the door to block it. Shower had very low pressure, and door slamming and creaking walls kept waking me up in the middle of the night. On the positive side - room was clean & tidy, free wifi worked great and the bed was very comfortable.

    « Too spendy for what you get »

    The room was clean but very small. I noticed people living at the hotel which is a big turn off for me. The rates need to go down based on the exterior shape of the building. Hotel is outdated given the excellent location. I would probably stay again "IF" the hotel owner(s) update the hotel.

    « Enjoyable stay »

    The staff was particularly accommodating from check-in to check-out. Prices are high in the general area, but this proved to be a good value. Clean, convenient, excellent service. We would choose to stay here again when in the Palo Alto area.

    « Average Hotel »

    This is an older building, but our room was very clean. Nothing fancy here and the rates were pretty fair as there weren't many amenities other than a complimentary breakfast, which was good. Our biggest complaint is that the room we were given had a window with a "shower door" type glass so you couldn't see out of it, making the room dark. Not sure why this room had this since the others did not. We should have asked to move, but didn't bother once we were in. Kind of a tacky feature! Overall, average stay at this hotel.

    « Disappointed »

    This is an old hotel, needs updating and is not worth the high rates they charge. However, the location of the hotel is great and therefore many tourists/business people pay the price. We appreciated the free Wifi and the breakfast was fine, including biscuits and grits - very nice for a change. The eating area is next to the lobby and is very small and noisy. The building our room was in had no physical connection to the main building that contained the lobby and breakfast area. Not so nice is cooler weather. The beds in our room were good, but the carpet and shower curtains were not. The room needs updating and also needs a safe in it. We've stayed at many Best Westerns and this one was disappointing.

    « Great Location »

    Great location for corporate offices. Close to numerous restaurants and shops. The hotel is somewhat dated with an older décor. Hotel room on the second floor had a rood leak that was poorly repaired. In fact, stucco feel down from the ceiling on me while I was in bed. The room door has significant gaps around the perimeter, which allowed light to permeate into the room during the day and at night. Hotel staff was very helpful and accommodating at check-in.

    « Nice rooms but strictly average hotel »

    Stayed here for business for a week in Sep15. The rooms were clean and beds comfortable. Bathroom could do with a remodel and the shower was on the wimpy side. It's handy for access to Mountain View but that's about it.

    « Best Western - You get what You expect for »

    Spent 15 days in this Hotel in the first half of September, and was not disappointed even a bit ! In Best Western you usually know what to expect and you get it. The Hotel is very conveniently located just off major HWYs - 101 and 237, so that access to various parts of Silicon Valley is easy (within 10~15 miles). The rooms are clean and comfortable, although a bit small, related to other Hotels in the area. Still definitely sufficient for two persons. Hot Breakfast (included in the room price) is basic, but well cooked and fresh. The Hotel staff is extremely friendly and helpful - a small issue we had in a bathroom was fixed practically immediately after we've reported about it. I'll definitely consider staying in this Hotel again, when in the area.

    « Nice room »

    Hotel is clean and bed is comfortable. Internet service is very fast although my ATT only had one-two bars in my room so a bit challenging for phone calls from mobile. Room is pretty spacious and walking distance from small shopping center with Lucky Store and multiple food restaurants. Breakfast is included and has an OK offering, waffles, bacon, eggs, cereal, toast, etc.


Getting to the hotel ...

All directions
·From: San Jose Airport. Take Highway 101 North. Exit on Mathilda Avenue South, exit goes right side only. Drive for 0. 5 miles and the Best Western Plus Silicon Valley Inn is located on the left across from McDonald's®. ·From: San Francisco Airport. Take Highway 101 South. Exit on Mathilda Avenue, exit goes right side only. Drive for 0. 5 miles and the Best Western Plus Silicon Valley Inn is located on the left across from McDonald's®. ·From: From HWY 880 and 680. Take Highway 237 West, exit on Mathilda Ave, turn left at exit, drive one mile, we are on left side on Mathilda Ave, across from McDonald's®.