Whether traveling for business or for pleasure, the Best Western Estacion Central has it all. Guests staying at this award-winning Santiago hotel will receive the highest quality of customer service and find unbeatable amenities for an affordable price. Guests will enjoy well-appointed guest rooms featuring cable satellite television, work desk and free high-speed Internet access. Start the day off right with a full breakfast and our daily facilities Guests traveling on business will also appreciate the variety of business services available on property including a business center. In addition to our modern facilities our excellent cuisine, our location stands out for the excellent connectivity and its proximity to the most attractive points of the city, as well as an attractive offer of places to visit such as galleries, shopping centers, historic sites as the Municipality of Santiago, the National Historical Museum, the Post Office Palace and the Chilean Museum of Pre-Columbian Art. We are also just steps away from the main railway terminal, the University of Santiago, the San Borja Santiago subway station, bus terminals and Paseo Arauco Estacion Mall, which has shops, a supermarket, restaurants, cinema and a cultural hall. Located just minutes from the Santiago International Airport, the Best Western Estacion Central is the ideal lodging spot while visiting the Santiago central area, close to the metro. Because our hotel is between two metro stations, it is very easy to go to any part of Santiago city. Families especially will enjoy the convenience of our family room. The hotel is 100% non-smoking. There are 150 rooms and 7 suites. The hotel also has two ballrooms, making a way to host different types of events, seating more than 200 people. This property is following all international standards of the We Care Clean® - AHLA program, which guarantees guests a safe stay. For more detailed information on this program, ask the ask the front desk or our website.
Best Western
LABEL_ITINERAIRE
"Terrible"
Our room didn't have hot water in the shower and because of that we couldn't have had a shower. Because there was no hot water in the shower. We asked to fix it or change rooms, but nothing happened...It cercainly was the worst experiency we ever had
"A Great Place to Stay and save Money to go on tours."
We were in Chile for 12 days before joining a cruise. We didn't know where anything was located in Santiago but tried to get somewhat near the airport and not downtown. We had a mall near the hotel, money exchange, pharmacy and grocery store all within a block. We were leery of the neighborhood at first, but actually felt safe in our hotel and got used to the surroundings.
"The stay was superb!"
I can highly recommend a stay in this hotel while in Santiago! This was super clean, the staff was so professional and helpful, the breakfast was good and the wifi worked perfectly. The location is quite hectic but it's like literally next to the Central station and the bus station, so if you are travelling by bus you have the best access to this hotel! Without a doubt I give this hotel 5/5 stars.
BWEC1234, Director de Recepción at Best Western Estacion Central, responded to this review
Hello Krista really appreciate your coments, Best regards.
"Mexico City"
Spent 4 nights at BW Hotel Majestic. Great location - easy access to Hop On/Off Bus,restaurants,historical sites & shopping.Hotel is older but well kept & has great character.Staff were helpful.We had to make an emergency trip to hospital & Serj was amazing ! He made a difficult situation much less traumatic by his kindness.
Trip08288384931, Director de Recepción at Best Western Estacion Central, responded to this review
Gracias por valorar la marca Best Western.
"Okay for One Night"
My boyfriend and I had an overnight layover in Santiago, and decided to book this hotel last minute. It was only twenty minutes from the airport, so we figured why not grab an Uber and have a bed. We arrived around 1:30AM, and there was no entrance to the hotel. Literally everything was closed, and we had to have our Uber driver circle the block multiple times. If I'm being honest, the neighborhood wasn't the best, and I was not getting out of the car. We dialed a number for the hotel and it was disconnected. When we finally got through, they told us to pull around in the car to a side entrance, our driver beeped, and they opened the metal gate for us. I joked to the receptionist when we were checking in how hard it was to find the entrance. He then proceeded to tell us, “Yeah if we don't close everything at 9:00PM we'd be robbed.” which wasn't comforting. He was very friendly tho, and there was security in the hotel. The room was clean, and we did feel safe once we got in. I just wish they disclosed that there wouldn't be an open front entrance, and we'd have to beep on the side. Thankfully our Uber driver was so patient and didn't kick us out of the car. I'm not sure if it's always like this or because if the riots, but it needs to be disclosed that there's literally no entrance, especially for guests checking in late night.
Trip08288384931, Director de Recepción at Best Western Estacion Central, responded to this review
We apologize for this inconvenience the hotel are open 24 hours everyday but the last week we have had several riots in downtown área it for this reason that we were forced to close the hotel entrance for our guest and staff security. Really appreciate your comments and we will use this information to continue improve in our security protocols. Best Regards
"Close to the bus station"
Location was excellent and if you travel by bus next day the bus station is on the same street less than block away. The beds were good. Excellent was the duvet covers! Good reading light. Nice bathroom and comfortable towels. There was a laminated list of tv chanels and also we could change the tv programm language into english.
Trip08288384931, Director de Recepción at Best Western Estacion Central, responded to this review
We really appreciate your comment, thanks a lot.
"Jewel of the neighbourhood"
This is a very clean and modern hotel. The staff are always happy to help, the rooms are big, bed is very comfortable and bathroom just as good. The restaurant was open long hours and very accommodating. Provides good value for money. Very happy with our stay.
Trip08288384931, Director de Recepción at Best Western Estacion Central, responded to this review
Kevin really appreciate your coments we try every day give the best . Thanks.