Best Western Plus Ruston Hotel,  Ruston

4.5/5  - based on 60 guest reviews.
1011 Willow Glen Boulevard, 71270-3896, Ruston, United States - See map
+1 318 224 7499 +1 318 224 7498



Your room

> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 60 traveler reviews
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The newest jewel in Ruston's crown, the Best Western Plus® Ruston Hotel, is now open for business and ready to exceed your expectations. Our state of the art hotel boasts large community spaces, well-appointed guest rooms and suites, and a breakfast with a wide variety of tasty treats and healthy options. Whether you're in town to catch a Bulldogs Game at Louisiana Tech, enjoy the beauty of Mother Nature at one of our many state parks, or just passing through on I-20, we've got what you need to stay connected, energized, and ready to meet your day head on.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 60 guest reviews
Business Business 12
Couples Couples 10
Family Family 29
Friends getaway Friends getaway 5
Solo travel Solo travel 5
Sleep Quality
Best Western Plus Ruston Hotel,Ruston
  • 1
    « Nice building but keep reading »

    New but poor staff. First room had no shower curtain. Back to desk where was offered one to hang myself! Changed room, went to dinner, unpacked & got ready for bed after long day on road. Heard loud noises all night, but sure did not want to change at that point. Complained at checkout to G M. NEVER received even an apology. Guess they just don't have to provide much customer service here!

    « Top Notch-Hotel »

    My husband and I were in town visiting family and decided to stay at the Best Western Plus. The room was very inviting with modern decor. It had great amenities such as refrigerator, microwave and coffee maker. We walked down to the pool but it wasn't open as of yet. My husband used the gym in which he really enjoyed. The best surprise was the breakfast. They didn't serve the standard continental breakfast. Instead they had a waffle station with several toppings to choose from, chicken biscuits, eggs, bacon, sausage and gravy. They also served cold items such as cereal, yogurt, sweet cakes and more. We found the staff to be very friendly and accommodating and the price of the room was perfect for our budget.

    « Great Hotel »

    Very friend staff, very clean and well valued hotel. The price is very nice especially for all the comforts you receive like comfortable bed and very clean rooms. I would recommend anyone to stay at the hotel. Every time im in town I always stay here.

    « Good hotel with good service »

    My wife and I had a great stay here. The check-in staffer called us in our room a few minutes after we arrived to check if we were ok, and we were treated well for the rest of our stay from there. The free breakfast has a nice range of "hot" and "cold" choices. Everything in the hotel was clean and welcoming. Controlling the temperature in the room was easy, too. Highest possible recommendation!

    « Will definitely stay here again. »

    The staff was helpful, room was excellent and I slept great. I did not have any problems during my stay. One thing I really love about this hotel is the coffee machine in the lobby is always available so I don't have to drink the coffee in the room.

    « Highly Recommend »

    If you are looking for a convenient, comfortable, and affordable hotel in Ruston, Louisiana, I highly recommend Best Western Plus! Easy interstate highway access. Close to restaurants. Friendly and courteous staff, very clean rooms, very good breakfast bar with lots of choices for adults and children.

    « Could not have been any better.... »

    Over all this was as close to perfect of a stays as it can get- Clean,friendly staff,really nice comfy rooms...very very clean. No complaints at all,and I am hard to please for the most part. You will not be disappointed if you stay here.

    « Great Place to stay. »

    This hotel was awesome, the décor very modern. Everything was very clean. The staff were friendly and the complimentary hot breakfast was super nice, offering so many different choices, both healthy and not-so healthy. The biscuits and gravy were delicious.


    Great location, great staff, spacious comfortable clean rooms. Firm beds, a plus for us. Breakfast is okay if you are satisfied with cold cereal, etc. The cooked entrees are almost inedible, Plan on eating elsewhere, We found the decor unappealing.

    « New hotel »

    This hotel is a typical mid level type of hotel (think Hampton Inn, Fairfield Inn). We enjoyed a few features that were unique during our 3 night stay. The decor was a bit funky and modern. Also, we stayed in a larger room that had a sitting area which was helpful for our family of four. The breakfast was standard free breakfast fare, although the pastry type options were very limited. The room was quiet and the beds were reasonably comfortable.

  • 4
    « Nice new hotel »

    We stayed one night at this new BW+. Everything was fresh and clean. The staff was friendly and helpful. We thought the bed was very comfortable and the shower (once the water finally warmed up) had great water pressure. The breakfast was okay, although we have had much better at other BW+ hotels. Our only complaint was the A/C unit - we set it to auto but even after it reached the desired temperature, it did not turn off. Instead, the cool air would stop and the fan would blow warm, humid air into the room until the temperature increased enough to set off the A/C again. It was too hot to turn the unit completely off. Luckily, we had ear plugs because the constant fan noise was loud.

    « Value for money »

    Hotel was clean and staff was pleasant. Breakfast was good, especially for the standard hotel version. My only issue was the mattress was too firm for my taste. My traveling companion had the same complaint. Would stay again if going thru Ruston.

    « Nice place »

    Good room, good breakfast and nice people.My only real complaint was the drunk gangsters that I meet in the elevator. Doubt that's the normal but would have really made a lady uncomfortable. Will stay here anytime I'm in town.

    « Wonderful! »

    New hotel that has helpful and pleasant staff. Rooms and common areas are kept very clean. Breakfast is good and attended to consistently with nice staff. Front desk staff are so nice even under pressure. Overheard management speaking to staff in a very up-beat encouraging way! QUALITY staff and facility!

    « Plus is Appropriate Title for this Hotel »

    1. We chose this hotel to try because they do not allow smoking or pets. This hotel is brand new and the interior is beautiful. Our room was new and very clean. 2. We were having trouble making reservations thru Central Reservations over the holidays so we called the hotel. Jacquisha helped us with reservations and got us enrolled for the Winter promotion. 3. They furnish a very good breakfast with fresh fruit included. The area is supervised by a nice lady who will help you with any requests and the whole area is very clean. 4. We did not have any cell phone problems but were advised we might have a problem. We were on 4th floor so that apparently helped. 5. We filled out their survey with some remarks and the hotel manager responded back to us regarding our comments. We are new to the Rewards Program and that was explained in the response. 6. We have just recently discovered the Best Western Plus Hotels. Not all have the pet restriction but that is why we will be seeking them out and giving them a try when we can find them in our travels. 7. The employees at this location are true gems. Chad was so nice to talk to as we were checking out. We enjoyed our Grab and Go bag with the orange inside. 8. Just be aware this hotel is located in an area where two universities reside. So make sure you have reservations during certain times of the year.

    « New YeaR Eve, Get awaY... »

    The hotel was very nice N clean...Staff was very passion, about making sure everything was perfect...This will be my #1 stay when i come back in town...Thanks!!!! There are not enough words to describe the hospitality of this hotel...Please keep up the greaT work that the staff has put into the location...

    « no cell phone use in rooms »

    This was my first time to stay at Best Western. I was very impressed with the hotel, until I tried using my cell phone in the room. It wouldn't work. After talking with the front desk, they told me it was because of the hotel being built out of concrete.

    « Beautiful new hotel »

    We were traveling through on trip to Dallas and this was our favorite stop. New and decorated so modern and cute....our grandteens loved it. Delicious breakfast and ultra friendly staff. Will stop there again!

    « Clean and guest friendly »

    Staff very polite and nice clean rooms and friendly environment. Staff willing to help on local cuisine and give directions to each place of interest. Business travel friendly and free wifi without delays

    « Overpriced but.... »

    I truly enjoyed my stay. It was nice and clean and the staff was very friendly and attentive to my needs. Rooms and fitness center had everything I needed. Breakfast was better than most places I've stayed. The only reason for 4 (instead of 5 stars) is because the water took too long to get warm and still never got as warm/hot as I like it also had problems with my room key (didnt stay activated and had to reactivate each day). I stayed from 12/8/17 - 12/10/17 and both front desk clerks (the lady that checked me in & the male that checked me out) were both awesome the whole time. I also paid more than the going rate but I booked with BW Customer Service and not sure why it was higher over the phone ($99 per night). I will definitely stay again at my next visit. Thanks BW!

  • 5
    « Excellent Stay »

    Excellent Stay, courteous staff, clean. When returning to Ruston this will be where we will stay in the future. I will also book when I travel to other places. This Stay saved us money over our usual Marriott Stay the only thing I missed was the quality of a Marriott mattress. My husband and I will make Best Western or choice in the future.

    « Clean Facility; Helpful Staff »

    The staff was extremely cordial and nice. The facility was fresh and clean. The location was good and was right off of the interstate. The breakfast was good and has a variety of options. I would recommend this place.

    « Cellular signal was blocked because of construction of hotel! »

    No cell service while inside hotel, furniture in dining area is rickety and some are tip-over hazards. Seating in room was lacking in comfort and size. Interior design is trendy but they forgot about comfort and safety.

    « New Best Western in Ruston, LA »

    A new hotel which is spacious and up to date in amenities. Everything functions well and the staff is very helpful, courteous, and pleasant, from check-in to breakfast to check-out. This is second time we've stayed at this hotel traveling to/from FL and TX. It is close to I-20 but set back so there is no traffic noise. We'll be staying here again in the future.

    « i'll be back »

    New, clean, friendly staff, safe area, well lighted, easy off and on interstate 20, and lots of restaurants within 1 mile radius. A quality hotel in a very small town. Fitness center was closed, but looked to have all the latest equipment. Lots of open space great for large groups. Only showers no tubs

    « Over charging of room rates »

    I was in town to attend Grambling State University Homecoming of activities for the weekend. I secured a room not knowing that the amount was going to be far greater than I had anticipated. $249 per night. Upon getting the amount for one night, I quickly changed to a one night stay and moved to a different hotel.

    « Great New Hotel »

    This is a beautiful new hotel with comfortable beds, a very nice business center, a wide variety of choices for breakfast and it was kept up very well, and smiling, helpful staff. Nothing to complain about here!

    « Very Nice Hotel »

    This is a very nice place to stay..It was just a bit too much on price for the weekend due to GSU Homecoming for a new facility but hopefully that all will change for next year. But I highly recommend staying here it's really nice!!!

    « Stay here in Ruston! »

    Hotel is clean, modern & super comfortable. The staff was friendly and helpful. Breakfast was good & WiFi easy & accessible. Super easy to get to the hotel, and lots of local dining options close by. I wish we'd been able to stay in this location longer! The value of this location far exceeded the price we paid. If you're staying anywhere in the area, I'd say it's worth a little drive to just stay here.

    « Leisure Trip »

    The first night we stayed there was absolutely perfect. When we returned the very next night, the price for the same type room had doubled because of a local university's homecoming. This may be policy world wide, but it seems a little unfair. Just so the corporate office can pocket more money. Bet they don't share it with the staff that has to work harder!

  • 4
    « Family Trip »

    I am from Ruston, LA, but have recently moved to the DMV area. I was traveling with family for my Grandmother's 80th birthday celebration. Customer Service: Adam at the Front Desk was great!! Also, their head housekeeper (didn't catch her name) is extremely nice. They really made our stay enjoyable. Breakfast: Was Subpar also, they only had pork options for meat. Cell Reception: The reception for cell phones is really bad on the inside of the hotel. Price: The price was higher than expected for the area. However, there were college football games going on this same weekend for Louisiana Tech and Grambling State. I believe all of the hotels in the area jacked up their prices because of this. Other than the breakfast options and the cell reception, the stay was great. It was clean and pretty and the parking lot was so well lit. I would definitely stay again.

    « Excellent »

    Beautiful hotel great location and excellent staff. The staff made my stay a wonderful experience. I will have to travel to Ruston at lest once a month for the next four years this will be my hotel of choice.

    « Nice Stay »

    Great Experience. Beautiful hotel with an abundance of luminous colors. The King Suite was wonderful for my girlfriend and I on our trip back home. We were very happy to have found this nice hotel for the night.

    « Excellent place to stay. Off the highway enough to not here the traffic and close enough to stores in town. E »

    Excellent place to stay. Off the highway enough to not here the traffic and close enough to stores in town. My stay was great. Had a new hotel smell of just cleanliness. Hotel rate was awesome too. I am making this hotel my go to for the future.

    « Would stay again »

    Fun place to stay! Clean and neat and near lots of places to visit. Great girls trip place to have a bottle of wine and visit. Breakfast was good and the place was quiet despite being near interstate 20

    « Would stay again »

    As a solo 68 year old female I always check reviews before choosing a hotel . Best western Plus is really working to provide great hotels at great prices and this one did not disappoint. Friendly front desk, clean and comfortable room. Bed and pillows very comfy with thick towels in bathroom. WiFi was very good and tv offered lots of channels. Breakfast at all of these Best Westerns are all the same offering eggs with either sausage or bacon and a variety of rolls, cereals and waffle machine . I'm not crazy about the offerings but it's free and does the job of feeding you and getting you on the road . This hotel is new and hope to one day visit again.


    Excellent facility, with beautiful grounds. Large rooms with comfortable beds. the furniture is ugly and color palette are very very very hard on the eyes. 123456789qwertyuioplkjsgfg b buglwehrv auaojavh arjab iha;oitj vgvjzieosj bsosmjm bsot jmnsmmekgektsgopkerogjefk iorg

    « Great spot to La Tech from »

    Stayed there over night when taking our daughter for her college visit to la Tech. Very new and modern. Very close to campus. Solid breakfast. Helpful staff, very easy check-in and check-out. Like the use of the online app for information and requests.

    « Recommend staying here »

    Mr. Adam at the front desk is da bomb. Very knowledgeable, kind, helpful, eager to help, the hotel is fabulous, great breakfast buffet. Will always stay here when in Ruston. We went to visit Louisiana Tech University campus for my son.

    « Very nice to have a good family time. Great service and employees »

    The hotel have 10 star, great on everything. The employees on front desk do awesome job. The swimming pool super clean, the room so pretty, fast Internet, the breakfast super nice and everything look clean and beautiful. Have a good team work!

  • 5
    « Trip to a wedding »

    Beautiful hotel with amazing staff. Adam is an outstanding young man who is friendly and helpful and made us feel so welcome. All staff was super friendly. Location close to several restaurants, shopping, Walmart, gas. Also close to historical downtown and Louisiana Tech.

    « One of the Best in Ruston LA »

    This hotel is by far the best hotel I have stayed in Ruston! Great location great service, very clean! It is very new and I pray it stays the same! The breakfast needs tweaking but I'm sure they will fix that as well

    « Paradise for Travelers! »

    We loved our stay! New property with Love for Travelers! Big focus on customer comfort. From Lobby to Room, this property is an Oasis. Quality Hot and Cold breakfast options. Breakfast To--Go Bags were Cherry-on-top! Great value. Felt appreciated.

    « Fresh Modern »

    This new facility with fresh modern decor provided a comfortable and pleasant place for an overnight stay. The breakfast was ok but in need of more variety and better quality eggs and bacon. The staff was very nice.

    « New and shiny »

    Picked this place because I have been unhappy with other hotels in the area. This is a brand new hotel and I was glad I chose it. Rooms well appointed and staff very friendly. Very clean and comfortable rooms. Only complaint is the lack of a variety on breakfast bar. Need healthier options.

    « Enjoyed our stay »

    We stayed at the Best Western while in town for a football game. The check-in and check-out staff were courteous. The rooms were clean and comfortable. The location was great, and was convenient to the La Tech campus as well as the downtown area. We recommend this hotel, and would definitely stay here in the future.

    « Great Staff w/ a Clean Facility »

    This establishment is new with a great centralized location. The staff here is super friendly and eager to help. I loved how clean it was and that they offered a free breakfast and wifi. I would definitely stay here again.

    « Awesome stay »

    I was in town, moving my daughter she will be attending Tech this fall. I loved everything about my stay only wish the pillows were firmer. The room was spacious and clean, love the modern retro decor. The guy at the front with the beard( I don't remember his name) he was was very polite, friendly and efficient. The breakfast was good a good variety to pick from. I definitely stay at this hotel when I'm in town again! To the front desk and the GM keep up the AWESOME customer service,

    « Great Place to Stay! »

    This Best Western was immaculate! Everyone was extremely helpful and nice which made our stay so comfortable. The breakfast was yummy and had such an easy time checking in and out. Highly recommend!!!

    « Best Stay at a Best Western! »

    Brand new facility with excellent accommodations. Staff was exceptional! I would absolutely recommend this hotel to anyone looking for reasonable pricing, accessible location, breakfast is free, and the Wifi was also free and easily accessible.

  • 5
    « Best Western Ruston Review »

    This Best Western is brand new and it really shows, it is a very nice property and I really enjoyed staying here and I will be staying here when ever i'm in this area. The General Manager Carlyn is really an asset she is very courteous and very helpful along with her staff, my wife brought my granddaughter and stayed with me since I was close to home, and everyone of the staff were really sweet to my granddaughter and she loved the swimming pool she is almost 4 years old and she had a blast and my wife really enjoyed herself so thank you Best Western for a very pleasant stay.

    « Satisfied for a Ruston Hotel »

    I was very excited to learn that there was a new hotel in Ruston. I normally would not stay at the Best Western but the new design of this hotel met my expectations. The décor is modern and the hotel is clean. Everyone that worked there was very friendly. Karlyn and Chad especially. I would definitely stay there again.

    « Outstanding new hotel in Rustin »

    Our King room was huge and included a sofa, coffee table, and two chairs. All this in addition to a desk and work chair. The large bathroom had lots of counter space and a normal shower (no tub). I'm really beginning to appreciate hotels that offer this option. Spotless rooms and very comfortable beds. Nicely decorated inside and out. Even though the hotel was only partially filled, the breakfast was fully stocked with both hot and cold items. All of the staff provided excellent customer service and Chad at the front desk provided good choices for dinner. I will definitely go out of my way to stay at this hotel again. Being only minutes from Louisiana Tech makes it the perfect place for out of town visitors attending a game.

    « A Fabulous Respit in Ruston! »

    This is the absolute BEST hotel under $100 a night that we have found since driving from Phoenix! The staff, (especially JanMarie) was friendly & very helpful! The rooms and public space decor was over the top trendy & fun!! The housekeeping staff & the Breakfast cooks get an "A+" rating! (THANK YOU for REAL eggs!!) We 3 weary travellers were completely BLESSED & SURPRISED by our stay at Best Western Plus in Ruston, La!

    « Layover while traveling »

    Top notch. Clean beautiful hotel. Breakfast a cut above the average. And Janmarie who was working when we checked in was the BEST! Answered all our questions and recommended a great restraunt for dinner. If your in the area don't hesitate to book!

    « Extremely attentive staff »

    Room was clean & comfortable. All staff members that I came in contact with were courteous & attentive. Breakfast was well presented with many different choices. I will definitely stay there again, on my next visit to that area.

    « Best Western Quality »

    Needed a place to stay during my business trip. Used various of your locations and great service all the time. On my next business trip I know where I am going to stay. While i gather with clients my wife had the opportunity to shop at local stores as recommended by the counter employee. Likewise used their recommendations for lunch and dinners

    « Beautiful Best Western »

    It was wonderful staying in a brand new hotel. The location was perfect, just being off I-20. We were able to use auxiliary roads to get to downtown Ruston and Jonesboro for our baseball tournament. The contemporary furniture and decor in the hotel were beautiful. The staff members were always friendly and helpful. We were with a group of baseball players age 11-12. We had a great stay at this Best Western. The hotel is close to many restaurants.

    « Great place and great staff! »

    Overnight stay during a road trip. We ended up at this hotel after discovering all the hotels in Monroe and Ruston were sold out. This was the first night the hotel was open and we were in a line of people waiting/hoping to get rooms. The front desk agent (name started with a K - and I apologize I have forgotten her full name). She was kind, patient and helpful. She was by herself for a while helping all of us tired travelers at 9pm and I admire her customer service skills. Comfortable, spacious rooms and free wifi and breakfast. I highly recommend and advise to make a reservation in advance. This is a popular area for overnight stays.

    « Best Western plus »

    Wonderful new Best Western Plus. Very modern and classy design. The staff were professional and very helpful. Recommend highly whsn traveling through Ruston, Louisiana. The room was big and beds comfortable. The breakfast has a wonder presentation and quality selection. The taste was delicious. Enjoy!


Getting to the hotel ...

All directions
·From: Junction City, Arkansas. Take US Highway 167 south to South Service Road East. Turn left on South Service Road East. The Best Western Plus® Ruston Hotel is . 8 miles down on the right. ·From: Shreveport, Louisiana. Take I-20 East to Ruston. Take Exit 85. The Best Western Plus® Ruston Hotel is . 8 miles down on the right. ·From: Jonesboro, Louisiana. Take US Highway 167 North to South Service Road East. Turn right on South Service Road East. The Best Western Plus® Ruston Hotel is . 8 miles down on the right. ·From: Monroe, Louisiana. Take I-20 West to Ruston. Take Exit 85 and turn left on North Trenton. Cross the overpass and turn left on South Service Road East. The Best Western Plus®...

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