Best Western Plus Hotel Glendale,  Los Angeles

4.0/5  - based on 437 guest reviews.
2911 Colorado Boulevard, 90041-1011, Los Angeles, United States - See map
+1 323 256 7711 +1 323 255 6750

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> Room 1

1 adult

 

Hotel advantages

  • Spa
    Spa
  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 437 traveler reviews
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Stay at this downtown Glendale, California hotel just a few minutes from the heart of Los Angeles and ideal for any business or leisure travel needs. The Best Western Plus Glendale is conveniently located with easy access to the financial and cultural districts of Los Angeles. Hotel guests will be close to Occidental College, Dodger Stadium, the Staples Center and the Rose Bowl. The hotel is perfectly situated near Glendale, Pasadena, Burbank and Hollywood. Guests will receive attentive service and well-appointed accommodations while staying at the Glendale in Los Angeles. Hotel guests will appreciate the complimentary full breakfast served daily. The hotel also offers a heated outdoor pool and spa. Each newly-renovated room features a microwave, refrigerator, free high-speed Internet, cable satellite television. The Best Western Plus Glendale is a 3-Diamond AAA rated hotel and is committed to making every guest feel welcome and comfortable while in the Los Angeles area. Make an online hotel reservation today and save! Enjoy your stay.

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Room 1

Guest reviews


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based on 437 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
146
Verygood
 
156
Medium
 
80
Poor
 
29
Horrible
 
27
Business Business 98
Couples Couples 122
Family Family 151
Friends getaway Friends getaway 24
Solo travel Solo travel 30
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Glendale,Los Angeles
  • 3
    « A good value, but some issues »

    Here's a summary of how I got my overall rating: Convenience of location: 5 Noise since you're right next to a freeway: 2 General neighborhood: 3 Helpfulness of staff: 5 No individual soap/shampoo: 2 .... The body wash from a dispenser had a deep fragrance Mosquito in my room: 1 (not good) Cleanliness/housekeeping: 5 Maintenance of this fairly old property: 4 Fitness center: 0 (they don't have one) Temperature of pool: 3 (chilly) Temperature of hot tub: 3 (just warm) Value (I paid $109): 4

    3
    « Know what your rooms have to offer during booking »

    The hotel had a great location. The housekeeping staff did a great job. Breakfast was nice. Booking agent was not familiar with what the rooms had to offer and promises were not followed thru which resulted in a disappointing experience.

    4
    « Great little place »

    Stayed here as part of a group of four girls on a hen do to LA. Staff were friendly, quick and easy check in, ample parking and clean hotel. Basic room which was modern, clean and nicely decorated. Hairdryer, towels, toiletries and fridge provided. Nice big flat screen TV and comfy beds. Breakfast was very basic but enough there to start the day. Pool looked clean, did not use as not enough time and a little nippy. The pool is outside. Drove no more than 30 minutes to the furthest tourist attractions. Would definitely come back and stay again.

    3
    « It was okay »

    I mean, it's in downtown Glendale so it's noisy. The rooms were fine. The breakfast was a disaster on Sunday. They had one person working who was completely overwhelmed while the front desk person played on her phone. It seemed fine the other days we were there but we went out for breakfast after that. I think some things are beyond the hotel's control, i.e. traffic noise. Others are not.

    4
    « After wedding trip »

    Situated on the the outskirts of Los Angeles,a 50 minute bus ride to Hollywood Boulevard the hotel was clean,had a swimming pool,adequate breakfast and opposite was a Popeyes to eat a snack at.5 mins walk away was a lovely Thai restaurant which we had to get a doggy bag because the portions were quite large.Go in the other direction for another 5 mins and you had an Italian restaurant which also did good food. Overall a good stay

    4
    « Convenient »

    Close to the freeway and not too far from Los Angeles or Pasadena. Very friendly check in. Room was just ok. It was clean. Some features we did not like were no lamps, only ceiling lighting which was not good if one of us was awake and wanted to read in the chair. The lighting really made the stay unpleasant. Bathroom was nice with large shower, there was a coffeemaker, fridge and microwave. Pool and spa, but too cold to use now. Breakfast was good, nice breakfast room. Parking was tight but we got in late and still were able to find a spot.

    4
    « Close drive to Universal Studios »

    Hotel is good for my family. Pros: 15 to 20 minute drive to Universal Plenty of restaurants and stores near hotel free continental breakfast friendly staff Cons: No laundry facility on site, but a few laundromats within a mile of the hotel. tight parking spots

    4
    « Convenient to Glendale Freeway & Ventura Freeway »

    We stayed two nights on 22-23 Sept. 2017 in Rm 311 accessed by a convenient elevator. This nice, quiet room had a comfortable queen bed, two night stands, 2-3 drawer storage, arm chair w/hassock, desk & chair and a large shower stall, see photos. The complimentary breakfast included waffle maker, four cereals, breads, mini-muffins, English muffins, oatmeal, very good scrambled eggs, sausage patties & links, yogurt, toppings, coffee, tea & juices. The nice breakfast room was run smoothly by a helpful, smiling attendant. Motel staff were also helpful. You can do laundry at the Spinster Laundromat at 519 ½ Verdugo a half mile away. We ordered a very good carryout pizza from Verdugo Pizza next to the laundromat.

    4
    « Good Stay! »

    We had a great stay last weekend and received some great customer service from Claudia at the front desk during a short power outage and also received a partial refund for the inconvenience. The rooms were clean, shower was nice, and location was great for accessing China Town.

    4
    « Love it »

    It was very nice hotel close to restaurant and malls my only concern is I reserve king size room but when we got there the only available is queen. They should have refund me back of the difference but overall it's was amazing I would definitely coming back

  • 1
    « Shoddy, tired and noisy no quality motel »

    Just aweful, dreadful room interior, badly insulated so you can comfort yourself with the sound of the motorway and the Airco of the adjacent room. Quality of beds was short of mediocre and if the only thing one has to pride oneself by having clean remote controls for the tv you know what time it is. Stay away from this shoddy motel

    5
    « Great hotel »

    Claudia was great and the whole time I was there she was consistently going out of her way and doing all she could do to make my stay comfortable :) very nice hotel and room too can't wait to come back and stay again soon

    4
    « Solid place to stay »

    Claudia took great care of me at the front desk. She helped solve some booking issues. Very friendly. May runs the free breakfast and keeps the area clean and stocked. The breakfast is really good, better than most in the same price range. I give them a 4-star because parking is very challenging. Lot too small for the property. And, construction crews stay here long term taking up spots with big trucks and trailers

    2
    « Visited »

    This was a okay best western little far from where we wanted to be but it worked for a visit it's just off the freeway. It seem to have enough parking . Isn't in best of neighborhoods it's by small park. Lots of homeless in area. Asking for money. Didn't want to go out at night because of it.Daytime was alright . They have a heated pool and hot tub ,three floors ,light breakfast. Staff were nice enough. Rooms bit to small for large families.

    5
    « Not perfect, but nice place »

    We were here only one night, but very happy. Rooms are small, but have been renovated with contemporary decor--nice. Everything was clean, although the exterior of the building is a little tired-looking and in need of an upgrade. The parking is a problem if the hotel is full. Fortunately, it wasn't quite full the night we were there and we were able to get a spot, even though we were returning very late from Christmas Eve midnight service. The staff is wonderful--very nice, professional, helpful. We'll go here again.

    4
    « Good value, great location. »

    Clean, comfortable, helpful staff and convenient to nearby restaurants, shopping and entertainment. Claudia at the front desk was friendly and knowledgeable about the area. Elevator gave quick access to 3rd floor and parking was ample. Enjoyed our stay and the Dawgs won the Rose Bowl. What more could we ask for?

    3
    « Decent family place. »

    Decent motel for the price. Decent breakfast for hotel guests. Fridge in room did not work but was replaced the next day. They have a ridiculous rule about picking up bottled water at 5 am for the room. Better not to offer it to anyone. Other than that the room was clean and good for the price I paid.

    5
    « Good value for 10k BW points redemption »

    Check in lady was courteous and helpful; gave me top floor room as requested. rooms get lot of freeway noise though mine was well oriented to minimize that per my request when making reservation; breakfast is average; space in breakfast area is limited; good location near freeway; easy to find; POPEYE CHICKEN and PIZZA HUT right across road; small room but adequate; good value for 10k BW points promotion. Good selection in TV channels. less than eighty dollars is a bargain; less than 120 dollars per night is good value; above that is too much for the value provided

    5
    « My go to place in the LA area. »

    Any time I'm in the LA area, this is my go to hotel. They have always provided great service & hospitality. Clean rooms and great value for a hotel. Even when I bring my family, this is a really good place to stay.

    1
    « Well Below Other Best Western Plus »

    I usually stay at a Best Western because they are always very nice for the price. This hotel was by far the absolute worst Best Western I have ever stayed at. Unhelpful staff, not enough parking, and a non flushing toilet make this a place to avoid.

  • 2
    « Need more improvement! »

    Bathroom is too small and all dirty carpets need to be change. Need elevator for the second and third floor. Upgrade WiFi connections. Requires security staffs on 24 hours duty. Helpful and friendly hotel staff.

    4
    « You decide »

    A place in Glendale is safe and near to some attractions nd u cannot avoid traffic and highways. It is noisy but cost is reasonable. Popeyes and pizza hut across the street. Breakfast good but very cramped. Unlike many best westerns it does have an elevator. We had some issues but the manager was very receptive and helped us out. It was a first to find a toilet seat that has the hydraulic type closure. Parking spaces are impossibly close. Experienced many guests taking 2 spots. Glass walk in shower was nice. Be sure to request side of building away from pool. Didn't care for the reusable stainless steel cup for waffle batter touched by every guest opposed to disposable cups at most properties.business center cramped with coffee area.

    2
    « Call our experience Best Western Minus »

    Supposed to be a Best Western Plus. My business partner and I rate it a minus mainly because of a non-caring clerk. First the good points: check in went well. Rooms, while small, are clean and well maintained. Breakfast was about what one would expect. Bad points: we had a horrible experience with a morning clerk whose name I gave to BW but need not state here. We came to Glendale on business and needed to be at the Glendale Civic Auditorium by 7 a.m. on Saturday. Regular breakfast hour starts at 7 a.m. but the breakfast preparer had everything ready to go early. All we wanted at about 6:45 a.m. was some juice and a roll to get us by. Even though breakfast lady indicated this would be fine with her, the rather cold, non-caring desk clerk adamantly refused to let us enter the breakfast area. We did not want to make a giant scene and left, bought breakfast and were late to our destination all because of a non-caring, rather immature clerk with little or no common sense. Minor point but can be crucial: this facility does not have enough parking spots to accommodate all guests' cars. We had to park out on the street, leaving our cargo really unprotected. While I usually love BW's, this one is off my list.

    2
    « Smells »

    This very budget conscious hotel leaves a lot to be desired. Like a fresh smelling room with clean carpets. Never mind the amazingly loud freeway that, thankfully, was drowned out by the very inefficient wall unit A/C unist. If you want to feel comfortable, just don't stay here. If you want to save money on a room with questionable cleanliness, this is your spot.

    4
    « Lovely stay »

    Room was a little small but very comfortable. The air conditioner was a little loud so we couldn't keep it on while sleeping...it was very hot on our visit. Nice little pool area but we didn't swim. The room was very clean and the staff were very friendly and helpful. Nice breakfast each day. The only reason I didn't give it 5 stars is the bathroom layout....shower was great but the height of the sink and toilet were set too high and I had to stretch up to sit on the toilet!...not a big deal but a little uncomfortable. Other than than a very nice stay.

    3
    « Small but comfortable »

    Very small rooms, but bathroom has obviously been remodeled. They do the best they can with small amount of space, but question whether the price matches the accommodations. They are a Best Western "Plus" hotel which does not match previous stays at "Plus" hotels. Very small parking area not large enough for all cars, very small rooms, not in the greatest area of town. Staff were amazingly helpful.

    5
    « Good Place to stay »

    Pro: Room was neat and clean. The bed was good. Good WiFi, Close to everything I needed. Good hot breakfast ready when I need to eat. Close to Freeway but no noise. Con: Needs guide channel for TV. Shower leaked

    1
    « Mr »

    Horrible place to stay ! Filthy carpet ! Sewer smell coming up in the shower ! All the office would say is sorry about that ! Very much in need of an update ! I don't know how they call this best western plus !

    5
    « November 8, 2017 »

    Excellent value! Pleasant helpful staff, clean room, and convenient location. I will definitely come back! They upgraded me to a better room and that was so nice! The bathtub was a very appreciated extra perk! And the jets, wow!

    5
    « Nice hotel »

    Friendly staff, nice hotel, clean room. The down side to the hotel was crappy continental breakfast and small parking lot, but during the week parking was better than the weekend. Beds were comfortable and the elevator was a plus since stairs are difficult for me.

  • 3
    « Not great but clean and friendly »

    Very small rooms, newly modeled bathrooms but their toilets are a weird design and their showers were a bit slippery. Nice to have a new bathroom though. Beds are amazingly comfortable. Fridge is tiny if you need one - won't fit much more than yogurt and string cheese. Cable and internet good. Closet holds real hangers if you have lots of clothes. Really clean. Hotel is on a busy street. Staff is amazing. Breakfast is good but limited. Coffee 24 hours - big thumbs up.

    5
    « Best experience »

    After traveling across the country from New York we found ourselves in Glendale CA where we chanced upon this Best Western. Now we have been sleeping in the car for the latter of the trip but figured why not grab a hotel in LA and see what the city has to offer. I will tell you that amidst all the narrow minded and singular focused pedestrians the seem to exist within their own inflated egos we found a gem in the desert sands. This Best Western was an oasis in a cultural apocalypse. The rooms were cleaner than any we have come across, and the service was impeccable. The concierge servicing the front desk was named Erum. She was a gracious and very excepting of our weary and dreary semi-delusional and definitely sleep exhausted states. She seemed like she genuinely cared about our story and travels and shared many laughs with us. Many people in this town I imagine look past the simple elegance behind a peer to peer connection but when you have a truly normal person assisting you in getting the best deal and best experience it makes the whole thing worth while. So heres to you Best Western of Glendale for excelling in getting the best people to work with you, and heres to you Erum for providing the best in hospitality.

    4
    « Sign out front says Eagle Rock! »

    This is a decent place to stop for a short stay. Right near freeway (with some freeway noise), but clean rooms, continental breakfast in the morning, free wifi and parking. The staff was friendly, and there is always hot coffee. One note, though... the sign on the street says "Best Western Eagle Rock", so bear that in mind. I drove right past it and around the block before I realized it was the right address.

    5
    « Family emergency »

    We stayed at Best Western due to mother in law in hospital so we needed to be near verdugo hills hospital and her home in Glendale. My only complaint was very loud guest above us & could hear housekeeping cleaning other rooms

    5
    « Perfect stay for my trip to Universal Studios »

    This lovely best western met and exceeded my needs for a location close to Universal Studios Hollywood at a reasonable price. The rooms had plenty of space, the staff was superb, and the value matched what I've come to expect from the Best Western brand. All staff deserve commendation, particularly Erum at check in / check out, who made sure I had my requested room at a distance from the freeway (My only concern was the noise but none could be heard in the room. )

    5
    « Excellent Hotel Glendale »

    Easy access to the Hotel from the freeways. Easy access to all points of interest in LA. Clean modern décor rooms and good pool breakfast that does the job. Plenty of coffee good restaurants close by within walking distance. We felt very safe in the area .

    5
    « Slept Great »

    Comfortable beds, we got in late due to the Dodger Game. There was still parking available. I reserved our room and check-in was easy. Breakfast was got and coffee was ready in the morning. Our room was clean and staff was very helpful

    4
    « Sales Trip- San Fernando Valley »

    This is a easy access from the freeway ( CA-2 ) and easy to get back on freeway to various directions. The exterior of the hotel is older and needs some UPDATING, the parking lot isn't really designed for larger pickups or SUV's. The rooms are very nice & the beds are GREAT !

    4
    « road warrior »

    The staff are excellent and really care about the guests. The only 2 complaints are: lack of adequate parking, and rude guests who insist on slamming room doors in the middle of the night (NOT the fault of the hotel). As a business traveler, I am always pleased when I'm comfortable in a hotel.

    4
    « First time in this side of town »

    This is a nice renovated hotel. Rooms are nice and cleaned, Claudia a customer service with sincere care for all guests. I like the hotel, I think is a bit pricey. I would give it a higher rate but one of our bed's sheets was dirty/stained. I mentioned it to the person at checkout time which unfortunately didn't get her name, anyhow her response was not what I expected. I hope they correct this going forward as like I sai is a nice renovated hotel, close to the Dodgers stadium and we most likely stay there again and double check the bed sheets which I do at any hotel either way.

  • 5
    « Concert at Greek Theater »

    Going to concert it was a good location to get to the Greek theater. Took a Lyft and got us right there so easy. Not used to LA traffic but was good. Fast food right across street made it easy to get food

    4
    « Good value for money »

    Hotel is good, rooms are quite spacious, clean and bed is super comfy. Only downside, a little noisy (aircon, fridge) but on the whole real good value for money. (i didn't use the pool but it did look small.)

    5
    « Clean and Great Staff »

    My sister-in-law booked us into BW. We were very surprised by the cleanliness of the rooms and the hotel. Teh housekeeping staff does an amazing job and the front desk personnel are friendly and very helpful. Beds are so comfortable I wish I had one like that at home. Breakfast is included and is the standard as at other BW, Plenty of parking, but the spaces are a bit tight for larger vehicles such as a Durango. Near major highways.

    2
    « Not such a great value »

    The first room was occupied by a service man. I was then offered another room which was OK but very warm inside. Took a long time to cool down. the overall hotel look was not very nice and the rooms were quite small for a Best Western Plus.

    3
    « Okay but by far not our best stay at best western plus »

    Room was very tight not enough room for four people to move about with easy. This made it hard to relax. Staff was willing to help with most all our needs that they could. No place to really put our clothes which made it even harder. No phone book or bible or area eating carried in or out. Found this helpful at three other best western we have stayed at in Hollywood,Ga.,Tx. Pool area was very unkept dirty towel always around tables and chairs not clean from day one ,and dirty pool and hot tub that was from trees so we understand that but hot tub needs to be hot so we could relax from our day. House keeping was very good ,did need more coffee in room four people and they did not always have four coffees mix. We had some we got down the street when we went out to do our wash . No wash area at this location, that was something we always use when traveling. Was upset the breakfast area was way, way to small couldn't move about with any easy we were always on top each other . Some the family didn't like it at all as the other people using the area seem like you were in their way when you went up to get something you forgot. Food was good the lady cook was great and that was nice touch. Don't understand why they kept taken the brown sugar away few of us needed it for our oatmeal. It by far wasn't out best visit to best western plus. Space is what this place lacks the most. Every area seems so very small . Needs real cleanup outside. It's doable if for short stay and not often. We were in hopes that it was going to be the one that we use every time we come to the area during the year. We all four said we might have to think this over maybe the one in Hollywood might not have hot tub but it's a larger room and breakfast area place to put our clothes so on. Business area was very small it was in with small coffee area. But they had one so that helped. The staff were very nice people just might not be best fit for us.

    3
    « Inexpensive, go location, friendly staff. Not a good choice for a long restful stay »

    I stayed here 4 nights in August for work. I ended up in a disabled room for some reason, though I am not disabled. The location is convenient, right off the highway and close to many attractions. In the evenings I would go down to the big outdoor mall a few blocks down the street for meals and other attractions. It's also on the cheaper end for hotels in Los Angeles. It has a standard hotel breakfast, though the breakfast room is rather small. The staff at the front desk and the woman who ran the breakfast room in the morning (she gave me her card but I forgot her name. Rosita?) were all very friendly and accommodating. I would recommend this hotel for a traveller who needed to overnight for 1-2 nights near LA. If you are staying longer, I would suggest a different hotel. The reasons: parking is very tight. The walls of the hotel are very thin and traffic in that area is really loud, all through the night. The hotel itself is old and not recently renovated. The carpet is worn. There were spiders in my room. Some of the other guests were very unpleasant and made me feel unwelcome and unsafe (spitting, playing loud music on their phones in common areas and singing loudly, etc.) It was not the best place for a work trip as I was woken up several times during the night because of loud neighbours or loud cars racing down the street. I would not stay here again unless I was in need of an inexpensive hotel in this area for one overnight stay maximum.

    5
    « Nice Stay »

    We had a very nice stay. The room was nicely done. We wish the fridge was a little bigger for our needs. The staff was very friendly and helped us with things that we needed. The location fit our needs.

    1
    « Misleading »

    I don't do reviews. But this just pissed me off. I went on their website to see if they had rooms available before driving down here they had a king-bed room available for a $109 advertised and two double Queens for 139 advertised on their site screenshot attached still to this moment available. Why walk into the lobby there's a big sign saying sold out I asked the lady why does the website show available rooms her response is go ahead and book it if you can. I thought maybe if I booked it through their website rooms would become available who knows even though she's told me she's got no rooms. So I complete my reservation and just before I was going to put my credit card information in I asked her are you sure you have rooms I'm about to pay for this the response is no I'll just call the corporate and cancel your reservation. Luckily I was able to find the comparable room across the street for less money now I'm sitting in my room typing this and their website is still showing$109 rooms available.

    4
    « Friendly and Helpful Staffs »

    Staff at this facility are quite friendly and helpful, Clean rooms and comfortable bed. Easy access to and from the highway yet, quite area. Close to restaurants and if you enjoy shopping, it's about 5 minutes drive to the nearest mall. Parking is tight but otherwise, everything is fine.

    5
    « Perfect little base! »

    Once you get over the fact that hotels in LA are expensive (and they are!) this place ticks all the boxes. It's location is perfect for those visiting Walk of Fame, Hollywood Boulevard, Dodgers Stadium, Universal, Warner Brothers etc. It's also immaculately clean, miserably decorated and super comfortable with all the amenities you could ask for. Rooms have fridges, air con, parking, breakfast (which is delicious and plentiful - hot and cold serve yourself options). Would definitely stay again and you recommend to others.

  • 5
    « family reunion »

    very satisfying stay for our family,ages one year old to seventy six and accommodating for my husband who uses a wheelchair. great breakfast, clean pool area easy access and very courteous employees! we will definitely keep coming back to best western hotels.

    4
    « Best Western Plus - Eagle Rock »

    Had business in Glendale, CA, and this location was the nearest one to where I had to go. Arrived about 1:00 PM and a very helpful desk person was able to get me checked in without problem. Hotel is an older location and not in the best part of town, but the hotel is well maintained and clean. I have stayed at this hotel of couple of times in the past and would do so again.

    4
    « Hotel »

    Clean rooms and bathrooms. The staff cleaned the room well every day. Caring, professional staff A bit noisy-very close to the freeway Saturday night rates double the week day rates. I did not get a satisfactory response as to why.

    5
    « Excellent hotel and wonderful staff »

    We came in late at night and the woman cheerfully greeted us by name. That never happened before. All the staff were pleasant and welcoming. The hotel was very quiet even though next to two freeways. Rooms were well maintained. I would return there in a heartbeat.

    5
    « LA's hidden jem hotel »

    Found this Best Western in Glendale thru my AAA app on my phone. Had great rating and booked it. When I got there after my 6 hour drive I needed a good rest. I was so impressed on how modern and clean my room was. I felt safe and enjoyed my visit in LA knowing I had a very nice place to stay the night. Will stay again next time I drive to LA.

    4
    « Glendale Trip »

    Stay here while visiting Univerisal Studios Hollywood and California Beaches. Free wifi and delicious hot breakfast with option of free parking. Didn't like how we had to tidy up the pool to use it, how TV turns on with full volume, how the corner closet was useless to hang things, or how the room shake for unknown reason (downstairs neighbors maybe?)...but would stay here again since so close to to highways and budget wise.

    5
    « We prefer to stay at this location when in the LA area »

    Very clean, comfortable room with cooked eggs and protein to start the morning with a fresh hot cup of coffee. The hotel is right off the freeway and easy to find. Lots of food choices in the area to select from and places to visit nearby. Hot eggs were fresh and had onions and peppers.

    3
    « Decent »

    This hotel is in a reasonable location if you want to be close enough to Hollywood and not end up costing a fortune. Rooms are fine. It's right beside a freeway, nearly under it so ask for a room on the side away from the freeway. Breakfast arrangements are ok. It's not a hotel that you would look forward to visiting but it's a decent base for some local sightseeing. Staff were helpful .

    5
    « We would stay here again. »

    My husband and I both liked this Best Western Plus very much. The room was very clean and the breakfast was great and not the same every morning. All of the people at the front desk were very nice and in particular, Claudia was just a delight! I would say however, that we could not swim in the pool because it was not heated and it felt like ice water. Other than that it was a great stay and we would stay again if we should return. Patti R.

    5
    « Extremely Clean and Comfortable »

    Beautiful hotel and very clean and spacious room. We loved the bed linens and the amenities in the room. The breakfast was not the best - the eggs tasted artificial and had bell peppers in them - yuck. The breakfast room was hot and too uncomfortable to eat in so we had to go outside. The outside area was very nice - nice seating and décor.

  • 1
    « BW Glendale »

    This hotel is on the corner of a very busy street and the freeway. It is more like a Motel than a Hotel, so if you don't mind paying Hotel prices for a Motel, and you like traffic noise 24 hrs go for it. The pool area is also extremely small and appeared to not be well cared for. When we inquired about being moved to a room further from the street, the Front Desk said they were sold out and she could do nothing. Both my husband and I got the impression that she was not being honest and just didn't want to bother to make a change for us.

    5
    « Tour »

    We had a great stay at BWP Glendale. Location is great, the rooms are big, clean, and very comfortable. The Reception is warm and hospitable. Claudia and Rocio are very helpful and they are very reliable. I would definitely return and book at BWP Glendale.

    5
    « The Price is Right »

    Staff was super. Room was newly decorated. Breakfast staff was very helpful and friendly. Location isl right next to freeway, but our 2nd floor room was very quiet. Only a slight issue >> parking spots are VERY narrow. I will have to lose weight or get a smaller car!

    3
    « Ok for a couple of nights »

    This is an ok motel. The room was fine, there were nice shower amenities too and a good selection of TV channels. I was disappointed in the pool though as it is very small, in a shady area and not very warm. The hot tub was out of order. The weather was hoe and I had been looking forward to using the pool but it just was not very inviting. Also, there were no ice buckets, although there was an ice machine.

    5
    « Overnight stop »

    Reasonable price, fast checkin, helpful staff, good size room, great bed, extremely clean room, solid breakfast (thanks Maria!) parking spaces are a little tight for large autos, but that is the only downside I can come up with...

    3
    « Comfortable Stay »

    This hotel is comfortable. Rooms are clean. Parking available. Nearby Griffith observatory which is closed on monday, so plan your trip accordingly. It is near many tourists places. Nice place to stay.

    4
    « Good hotel for a reasonable price »

    I've stayed here a couple times. It's a no-thrill hotel, comfortable enough, for a reasonable price in this expensive county. I like the fact that each room has a microwave and refrigerator. They serve great purpose. Also, the fact that coffee is available all day in the lobby is awesome! I like a cup in a morning and a cup in the evening. Breakfast is decent. It's a good meal that can keep you filled well. Overall, it's a good hotel. Employees are nice to guests also.

    5
    « great hotel »

    this is great hotel for price .. rooms great beds comfortable and allot pillows ,, location is perfect freeway on ramps are close service is great quiet and allot places close to eat at . can drive downtown L.A.. on ly 15 min of west side areas in half hour

    5
    « Just AWSOME !! »

    We checked in on Thursday checked out Sunday.. It's a very professional, homie feel kind of place. Extremely pleasant to look at not to mention that all of the amenities were there. 20 mins drive to any local night bars and clubs. Continental breakfast was good breakfast but what made it the best was a staff worker by the name of Rocio. She was very welcoming and attentive. Showed me how to use 'the waffle making machine', asked her tables if they needed anything, if they needed something she will get it for them. She also cleared peoples plate as they were done. Pleasant, pleasant stay.

    5
    « Awesome stay »

    Easy to talk to staff, pleasant people, pleasant atmosphere, pleasant food qualities, sexy decor, cleanly, artsy, accessories accessible, friendly staff, fairly close to the city, and parking available.

  • 5
    « Outstanding hidden Gem »

    This property was excellent! Due to it being on the edge of Eagle Rock, I was worried. Trust me, nothing to worry about. The staff was outstanding, friendly, and well versed. Breakfast was super, location was outstanding.

    1
    « Extremely Disappointed »

    The girl upon check out would not contact manager. We were told we had to wait until Monday to speak to him in regards to a cancellation. She stated "well you work for a hotel you should know the rules" Extremely disappointed

    5
    « Excellent »

    Excellent service enjoyed my stay felt like I was at home. I thank the staff for being so convient I appreciate the welcoming and palightness.i will definitely stay here again. Thank you all an I hope to see you again.

    5
    « The best stay ever. »

    Wonderful customer service. Excellent service in all areas. The best stay ever. Food was great. Plenty of parking. Close to everything. Food across the street. Coffee and drinks available all hours. AAA++

    4
    « Great location for access to LA; flip side is fwy noise »

    Clean hotel, well-situated for access to downtown, Occidental College, Pasadena and Glendale. But location on Colorado Blvd at Glendale Fwy (2) on-ramp can be a bit noisy. I eventually got use to it but if you are a light sleeper could be an issue. Convenience and cleanliness, along with free parking, Internet, and breakfast would outweigh noise factor and I would return.

    4
    « Decent motel in Eagle Rock »

    This Best Western looks like it has been renovated. Rooms are nice inside, outside has been painted and looks good. It is still a motel (outside access doors to the rooms) and is not in the best area (but not really bad either). Beds are fine. Standard hotel hot breakfast with eggs and bacon/sausage. Not a bad choice if you are looking to save money.

    3
    « Ehh »

    The bed is super hard I woke up like 4 times. The bathroom light is automatic an it's creepy. I'd rather turn on the light myself than motion sense. There's a window in the bathroom an I woke up in the morning an I thought the bathroom light was on. also the blow dryer only worked on low not on high. I'll throw in that we asked if they had any jacuzzi suites available an they had one left but the jets were broken it was 180$ they offered it to us for 160$ lol but we declined for a regular room cause their would be no point. Overall it's alright but not the best the bed isn't comfortable at all. Hard as a rock.

    5
    « Good »

    Very good Service . Kristine was very helpfull 10 points The hotel is near main road. So it is bit noisy.but is great to be quik on the main road. Also the nice is that withna short drive you are in pasadena

    5
    « Excellent choice »

    We could not have been more happy with this lovely motel. We chose it as a base for a five-night stay in LA after reading other reviews and did not regret it. After stepping off a 13-hr flight and negotiating the freeway, this little oasis was amazing. Our room was modern and clean, clearly they've had a renovation recently. The shower was huge and had constant hot water (always a good thing). We had a hot breakfast every day, and it was pretty darn good - always waffles and eggs, with a rotation of bacon and sausages. The only thing to watch out for is the small car parks (a minor inconvenience) and the freeway noise, though we barely noticed the latter after the first day. The location is great too, just hopping on and off the I-5 was very convenient. The staff were lovely too, the security latch on our door broke one morning and they fixed it by the afternoon.

    4
    « good place to stay »

    The location is excellent and easily accessible by car, with several fast food places within walking distance. The room was nice and spacious. It was a bit noisy due to the busy roads nearby. The breakfast even included omelette and bacon, as well as porridge, in addition to the usual sweet stuff (including the possibility to make waffles), so it was quite pleasant.

  • 2
    « The hotel is NOT in Glendale, it's in Eagle Rock »

    First of all, the name is deceiving: it's NOT in Glendale, it's in EAGLE ROCK, which is a much worse area. Secondly, it's RIGHT by the freeway, and on a very busy boulevard, so the traffic noise is incredibly loud ALL NIGHT. Even with earplugs in, I could still hear it. The hotel is old, and the rooms are very small, the TV is mounted on the wall to save space, there is a tiny refrigerator, which was nice. Thankfully, we only spent a night there, but it was completely overpriced at 164/night!

    5
    « Wonderful stay in Glendale »

    Great hotel! Front staff is wonderful! Kristine was very friendly and extremely professional. Ended up staying a second night due to chance of plans and Kristinne was able to handle the change smoothly. The hotel was very quiet and the room was very clean and in wonderful condition. Breakfast had a great selection. Will definitely be back!

    4
    « Great Hotel IF YOU DON"T HAVE A CAR »

    Very nice room and great bathroom. Stayed on top (3rd) floor but they do have an elevator. But they must have parking spaces (and narrow ones at that) for only HALF the amount of Rooms. Had to park 5 blocks away and walk back to hotel after being out late.

    5
    « Best Western Plus Glendale »

    amazing hotel, friendly and courteous staff, reasonable pricing especially for a last minute trip to universal studios! :) room was clean and had awesome amenities. Hard to find a place like this in LA area, but glad we did and we will be staying here again!

    1
    « Never again »

    The room was ridiculously small and horrible location, horribly over priced...the iron didn't work contacted the front desk in person and they did nothing about it. the restrooms were extremly small, and will never return to this location again.

    4
    « Updated! »

    This motel had been recently updated and the room was very clean and attractive with a modern bathroom, comfortable beds and all the extras (refrigerator and microwave). Also for the Los Angeles area, the parking lot was spacious which was a plus!

    5
    « Pretty good for the price that you pay »

    Overall, it was quite a pleasant stay at the hotel. Staff is pretty friendly, and they have really comfortable beds here! Lots of place to put your stuff, and the breakfast is pretty good. However, the breakfast cut off time is at 9:00am, which I think is a bit early. The wifi is free, but sometimes got connected/ disconnected which was a bit annoying. Overall, it was a pretty great stay here.

    5
    « Courteous , helpful staff and immaculately beautiful rooms »

    Sirene was very helpful in helping me book a room for three nights. The king spa room is a joy to relax in ! The room is beautiful the staff is very polite. Maria the breakfast cook is a very polite and courteous asset to the company as well. She was sure to keep the area stocked and clean. Great job ! I will be back ! Many thanks !

    4
    « A nice dececnt place to stay »

    I have been staying here for over 10 days now and it is a good place to stay, especially the Staff is very helpful. Maria is incharge of breakfast and enquires each person and very helpful. It is near to Supermarkets, Glendale galleria

    5
    « Great stay! »

    We spent three days here and everything was excellent! Love the Japanese Modern look of the interiors. Classy. Claudia at the front desk allowed us to check in early; Maria rocked breakfast. We love staying at Best Western.

  • 4
    « Comfortable stay at Best Western Eagle Rock Inn »

    Comfortable room, staff is very friendly and accommodating, Maria has a nice breakfast, always hot and ready every morning, breakfast area is very clean and it is always stocked. We booked through Booking.com and I screwed up the room type, although the staff could not change my room because I booked through a 3rd party she was still helpful and asked us if we were okay with the room the next time she worked. The rooms are clean and always cleaned very nicely everyday.

    5
    « Never judge a book by it's cover »

    My wife wasn't fond of the exterior look of this hotel, but once we were in our room she quickly changed her perception of this place. the room was very clean (we had our two young children with us) & comfortable. Friendly front desk & breakfast room staff. We will surely return to this hotel when we're back in the area.

    5
    « Friendly and Helpful »

    Hotel staff are friendly and go above and beyond to assist guests, operating in a concierge-type fashion, assisting with cab service etc... The breakfast staff kept the food well-stocked and assisted elderly guests and families with small children with obtaining their food. The room is clean and the bed extremely comfortable. Excellent value for Los Angeles.

    5
    « Best Best Western »

    In my experience, When you pull into a Best Western, you never quite know what you are going to get. This one doesn't look exceptional from the outside -- older, tucked in next to the freeway. But the rooms a really nice, clean, well appointed, and smart in the way they are laid out, from the shower to the chairs. Good place.

    4
    « Good value, not a great location. »

    I had a good stay at the Best Western Glendale, mostly due to the excellent staff and friendly service. The rooms are very comfortable and I had a pleasant stay overall. The location is very functional, too close to the highway for my taste but convenient in terms of getting around.

    4
    « Surprising good deal »

    This is a great deal for couples. Not too expensive for LA area, close to Hollywood, Griffith Park observatory, and Santa Monica beach area. Provides a nice breakfast, Rocia did a fine job of replenishing eggs, sausage, etc. Desk clerk Claudia very helpful with directions, even gave us a couple of lamps for bedside table. Modern decor in rooms have recessed overhead lighting, some adjustable. Best of all, every evening after sightseeing, we walked thru the gate into the pool area (very small) and slipped into the hot tub. Relaxing . No real restaurants close by, but we didn't want to go out again anyway. Across the street was Popeyes and Pizza Hut, with Raplhs grocery about 3 blocks away. Since the rooms all have mini fridge and microwave, we heated some entrees from store, ate on the umbrella tables around pool. Spent 4 nice days here.

    4
    « Better than expected »

    Nice and clean hotel. A little small, but that wasn't a problem. All the staff we encountered were nice. The frontdesk staff were always smiley. This was one of the few hotels that I came across while searching for hotels in the L.A. area that included free wi-fi, free parking, and free breakfast...which was great. The swimming pool, hot tub, and outdoor eating patio were all really tiny though. Parking was also limited. The spaces are so tight, a lot of cars took up 2 spots, limiting the parking lot even more...which was annoying. Also, the bathroom always had a sewage smell that I think was coming through the shower drain. If the parking and sewage smell wasn't a problem, I would've given this hotel a 5 star. Hotel was right across the freeway entrance too, which was very convenient.

    4
    « Convenient location to amenties »

    This Best Western is situated half way between downtown Glendale and downtown Pasadena. (about 10 minutes away) . Downtown Los Angeles is 30 minutes away, with traffic. Just down the block from there's a charming Italian Restaurant. Also, nearby there's a Super Market, a pharmacy, Starbucks and even a nice city park. All-in-all a great location for this traveler.

    3
    « Nice property in not so great area! »

    Was in LA to attend a bridal shower and needed a hotel in close proxy to venue for myself and 2 daughters. Advertised rate increased during online reservation process and both hotel and B agents would not honor lower rate. Although the hotel had been remodeled since my last stay several years prior, it was over priced for the location and value received. Also, after authorizing and pre-arranging payment, the wrong credit card was charged! Hotel staff was pleasant and corrected the error.

    4
    « Great base to investigate the area »

    A bit out of the way from Los Angeles but a great location if you have a car and don't mind a bit of driving. Only around 15 minutes to Universal and the studios which makes it worth the stay here if that is where you are headed. A selection of eateries nearby ? mainly fast food however the Galleria Glendale about 5 minutes drive away has a wide selection of restaurants and shops. There is a Target and Macy's about 5 minutes walk from the hotel at the Glendale mall. Rooms are pleasant and clean. Coffee, fridge and microwave in each room and wifi is decent. Breakfast has a good selection of breads, waffles, cereals, eggs, sausage and pastries. Staff are really pleasant and helpful. Parking available at the hotel. If you don't mind being that bit further out then this is a great place to stay.

  • 5
    « Baseball Game »

    Upon arrival everything seemed very nice from the outside. Check in process was very smoothly handled. Good job GSA! :) HSKP was also very kind, and took care of stay over service nicely! Very pleasant stay! If we come down again to the area we will stay here again! :)

    3
    « The staff is the best thing at this hotel »

    This hotel is located at a very convenient spot which enables the visitors to access the highway in a minute. It is in a fairly good location. The rooms are comfortable and clean. The dining space is too small, but the food variety is OK.

    4
    « Will stay again »

    Parking is limited and spaces small not good for full size vehicles. Breakfast was good. Room was clean. Property was clean. Sleep great on mattress. Room size small but fine for two people. Front desk very friendly and helpful. Stayed a couple of days while visiting family.

    4
    « Satisfied »

    Arrived in the evening and was quickly checked-in by a friendly guy at the reception. The room was pretty good for a motel and everything looked fairly new and clean. The room was on the upper floor which was more quiet than expected since the highway is close. Breakfast was okay but could have a better quality of foods, would have given top rating if breakfast was better. All in all i would stay there again.

    1
    « This place gives me the creeps. Look for a better alternative. »

    Frankly, I'm surprised that this motel has gotten any positive reviews. I guess there's no accounting for personal taste (or tolerance). I'm even more surprised that the Best Western organization has not sanctioned them. The only positives (this is the 1-Star rating): - Location is adjacent to the Glendale Freeway (Highway 2); also close to Highway 134 and a city park. - An enthusiastic, customer-oriented hostess in the breakfast room. The problems: - Indifferent, inefficient service from all front desk clerks, no matter what time of day (aka employee shift). The staff's driving concern is not customers, but the managerial hierarchy (the owner or manager on duty). They present themselves as dis-empowered and rote. Turnover seems to be high. The customer service jeopardizes BW brand loyalty. - The indifferent (intimidated?) culture also is exhibited by the maintenance staff. - Shoddy cleanliness and maintenance of the facility. Examples: the ice machine has disgusting (and unsanitary?) stains and cracks, the elevator is rickety, the luggage carts are greasy, the stairs and walkways are dirty and stained, there are beds and linens stashed under the stairways. Really, this place needs a mother to make it clean its room! - Although there are a supermarket and a few restaurants within a few blocks away, if you walk to them you will encounter people who are so mentally ill or impoverished that there's reason to feel you're risking your safety. I couldn't get out of this place fast enough.

    5
    « A very nice motel tucked in next to the freeway »

    I hadn't stayed in this area of Los Angeles for many years so I was using a recommendation from a friend as far as staying here. While it's a little pricey everything in that area is so I guess it was well worth it. It was pretty easy to find, as easy as anything is in the Los Angeles area. It was clean, neat and was very brightly colored on the exterior. The room was clean, neat, spacious and everything worked very well. The staff was very friendly and accommodating both while checking in and checking out. If you're looking for a place in the West Pasadena/Glendale/North Los Angeles area give this one a try.

    3
    « Great Breakfast »

    I stayed in this hotel as my husband was having surgery. Its not in the best part of town but its close to the freeway. The parking spots are tiny, the ice machine has mold and the rooms are average but the breakfast they serve in the morning is fantastic. I would suggest staying during the week as they price gouge on the weekends.

    2
    « Way Overpriced! »

    We are a family of three with a toddler and we stayed at this hotel because it was the cheapest room available for last minute booking. We paid $200+ for a queen size bed for the three of us. Even though our son is small, not having a King size bed meant we did not sleep well. A night without rest should not cost $200! The hotel is located across from some fast food restaurants, which could be convenient. There is not a coin operated washing machine at this location. Overall, we felt robbed after paying so much to stay here!

    5
    « Nice hotel in convenient location »

    The hotel was very comfortable and affordable for the area. Nice outdoor swimming area - small but clean. Room was quiet and bed was good. Good shower. The location is right off of highway 2, and easy to get to.

    3
    « Lighting and other issues »

    The rooms need desk lamps. A homeless person -- unfortunately dirty -- was allowed to wander around the food and take whatever she wanted. The sinks need stoppers so I could shave properly. The staff was friendly. The room was clean.

  • 4
    « Clean, quiet, and helpful staff »

    We stayed just one night at this Best Western and had to leave in the morning to make our flight before breakfast was served. However, the staff offered us food to take with us. Since we were in town for a wedding in the Eagle Rock area, we checked in early and when we returned that evening our bags were ready for us in our room. Even though the location is right off the freeway, we did not hear any traffic noise in our 3rd floor room. We always appreciate that the Best Western Plus properties are clean and well maintained.

    4
    « good location , need better amneties »

    Hotel location was good but the towels in the room were not so clean. Nearby to Los Angeles and other attractions. Breakfast items were okay. They had hot waffles but no other varieties. very near to freeway

    5
    « Very comfortable and helpful staff »

    The room was very comfortable and clean. The staff was very helpful and pleasant especially Rocio at breakfast and Dee at the reception desk. The included breakfast had a lot of options and was good. There are food options around and it's easy to get onto the highway to get around LA. We would definitely recommend it.

    5
    « Nice and Very Clean »

    My daughter and I were in town for her state board licensing exam. We arrived late, but the hotel staff was very friendly and accommodating. The location is good; close to shopping and restaurants and there was a city park next door. Our room was tastefully decorated and very clean. We were also very close to the exam location. Our stay was brief but I would recommend this hotel because of the good location, close proximity to two large malls (Glendale Galleria is also about 5 minutes away.)

    5
    « excellent »

    A great hotel, clean, updated, amazing staff, great breakfast and close to many attractions. I would not stay anywhere else, I've stayed there on 4 different occasions! You will be greatly satisfied with the amenities and staff!!!

    5
    « Best Western plus Glendale, CA »

    This hotel is a great value for the price point. It is a small hotel but they have everything you need and the breakfast is worth getting up for. The worker are extremely friendly and helpful. We also liked that is close to a great mall about 8 mins. west of the main street.

    5
    « Quality accommodations »

    Our stays at BW Plus have always been a pleasant experience. This particular property in Glendale California was exceptional. It is located on a busy street near a highway off ramp. The room was so well insulated we were sheltered from the traffic noise. Big plus!

    5
    « Great Best Western »

    Room and bathroom was pristine clean, front desk staff are friendly, check in was painless, well kept property, family style guests (no wild parties and noise going on here) comfortable bed, new modern fixtures, and the breakfast and Rosa their Server were way above and beyond average. Toni Watson, Your customer for life

    5
    « Great stay »

    Clean rooms friendly service breakfast it's good and Rocio the lady making the breakfast make me feel like I was at home even do it was bussy she was rushing to keep everything in line cooking, cleaning and greeting people I'll give her 5 stars and the hotel too.

    3
    « Steer clear if parking is needed »

    Unless you have a very small automobile or are arriving by taxi, you will want to choose a different location. Otherwise, the hotel is great. The pool is clean, and the rooms are adequate. The freeway is very close. There are fast food restaurants that will deliver if you need room service.

  • 4
    « Satisfied customer »

    Hotel and room was clean. Looked newly updated and modern. Had good breakfast. Served Starbucks coffee and had fruit infused water. Nice touch. TV had two HBO channels to watch which was nice. Overall nice place to stay.

    4
    « Good hotel »

    Staff are very helpful and accommodating. Breakfast is good as most of the BW hotels. Decent drive to most of the LA attractions. The rooms have been remodeled as the last time we were here. The only complains my wife has are too high on the lavatory design and no fans in the bathroom. Overall good stay in this place.

    3
    « Best Available »

    I have stayed at this hotel several times because it has a very convenient location near some major freeway intersections yet is in a pleasant neighborhood with shopping nearby. It has been remodeled recently - super modern upgrades, a bit too 21st century for this old lady, but I'll still stay there the next time I'm in the area. Staff is fabulous!

    2
    « No lamps by bed »

    My wife and I like to read in bed before we go to sleep. The only light in the room was the ceiling light with a switch by the door. I have spent thousands of nights in hotels ,and I have always had a lamp by the bed. We will not stay here again.

    5
    « one night stay close to Unoiversal Studios »

    We drove from San Francisco to Orange county to visit some relatives and we wanted to visit Universal Studio as well. for saving time we stayed one night (May 19th) in this hotel which is close to Universal Studios. I can say I wish I could stay more days in this hotel. Everything was perfect. very nice place for relaxing after a busy day. you never get bored. view to street, a plaza in front of hotel, a big mall couple of blocks away, small outdoor pool, high speed internet, flat screen TV. - Location is perfect. close to universal studios and a mall, in front of pizza hut. easy access to highway - Very friendly Staff . I only remember Rocio's name, a nice lady taking care of everything in the kitchen, all others at reception are very great and friendly, both day and night shifts. - 24 hour Starbucks coffee, and also tea in kitchen area. It was very pleasant to grab a coffee after a long walk and busy day. - very delightful breakfast breakfast including egg, bacon, oatmeal, waffle, cheese, butter, jam, bagel, Starbucks coffee and fruit juice. For sure this hotel will be my first choice next time.

    5
    « Excellent »

    I had to stay in town for 3 months on business. I love the rooms very clean and the staff is so friendly. The staff members were able to make it so that I did not have to move from room to room. I recommend this hotel to all my friends.

    4
    « Travels »

    Room was a bit small but the bathroom was nice and bed was comfortable. Room offered all the amenities which was great. I stayed in what was supposed to have a king bed but it looked more like a queen. It said full breakfast was offered but it was more like complimentary breakfast. That was disappointing. I thought the price was a little high for the room but overall they stay was good. I would stay there again.

    2
    « Will not recommand »

    When I booked this hotel, I specially requested that we do not want the first floor, but they ignore our notes. After checked in, the room 's carpet was clean, all our socks got very dirty after several minutes. Also, the breakfast was not very good also. We have booked 10 nights through different hotels, this is the worst one. We will not stay here next time.

    5
    « Hotel Breakfast »

    The coolest Best Western hotel I have ever stayed in so far. Valerie from front desk and Roci from the breakfast area were super nice with professional attitude and did excellent job assisting me. This is very important when it comes to the people who are traveling a lot for business. Thanks again for professional service :)

    4
    « Very Good Experience »

    The room was clean and the TV huge. The service was excellent. The lobby was very clean and the employees were very nice. The breakfast was also very good and the service area very clean. Overall I would definitely recommend this hotel to people traveling for business or pleasure. There are restaurants, fast food, and shopping in close proximity to the hotel. The parking is very tight but that was the only downside of the hotel.

  • 4
    « Good clean rooms and good breakfast »

    Loved the cleaniness and modern lobby. Love the new renovated rooms. Nice appliances. Big LED tv. Nice walk in shower and toilet. Breakfast is good with chicken sausages and scrambled eggs with build your own waffles,parfait etc. Only problem was leaves falling into pool which made it unattractive to swim in. Friendly staff!

    5
    « Great place with wonderful staff »

    This is a very nice hotel which has updated decor and completely modern facilities including comfy beds and good internet service. It's located in a convenient place near the intersection of a few freeways. But the best part is the staff who are very helpful, warm and professional, more like you'd expect at a fancy hotel.

    4
    « Good Hotel »

    Good overall....a bit pricey. Rooms were clean and beds seemed nice. Breakfast could have been a bit better and costs a little high for the overall area. Location near highways and amenities were good. WiFi we had issues with.

    5
    « Enjoyable stay »

    Excellent value for a 4 day stay. Property is well maintained and convenient to the expressway. The staff was always cheerful and friendly. The breakfast bar had better quality than your usual mid priced hotel

    5
    « Ellegant and Afordable »

    Good Location. They remodeled just over a year ago. Well Maintained. The Breakfast included Eggs and Sausage as well as Waffle. Just an overall good experience. One of the few hotels in the Los Angeles Area I always return to.

    4
    « spring visit »

    convenient to expressway. general conveniences in area such as shopping, food, and transportation. property was kept up well. gracious staff. well supplied amenities. anyone whose a baseball fan would consider location

    5
    « Great experience, wonderful staff! »

    My daughter and I stayed at this hotel for one night. The staff was very friendly and helpful. The room was clean and nice. Good value for your money. Definitely recommend staying here if you are in the area.

    4
    « Completely renovated, good value, great staff »

    So this Best Western was completely renovated 6 months ago. The color scheme, bathroom fixtures, carpets and lighting choices were clearly chosen by an interior design professional which was amazing considering Best Western is generally considered a budget chain. Comfortable beds, good quality linens and towels, everything well maintained and in working order. And the free Wifi was great. The woman who staffs the breakfast room was constantly in motion, cleaning and refilling. She really works hard and is so pleasant. Actually all of the staff here were pleasant, Erum, our check out clerk was especially nice. The reason i couldn't rate it Excellent was that they were fully booked and we got one of the 3 rooms facing the freeway so got the constant HUMMMMM of the people accelerating on the on ramp. I immediately asked for a room change but they were unable to accommodate me so we had to just bear with it. Also, the parking lot is very, very tight. If you have a large vehicle like a truck or a minivan, it is a bit of a challenge getting in. But I would definitely stay here again, accomodations in LA are getting more and more expensive and this hotel was a good value.

    5
    « Great Experience! »

    Last minute decision to travel to event at LA Coliseum. Booked this Best Western from website for convenience to venue. Wonderful experience - friendly, efficient staff; nicely appointed room, delicious breakfast; close to restaurants; easy freeway access; quiet and comfortable.

    4
    « Newly Remodeled, Very Clean and Great Staff. Small, but We Were Most Impressed. »

    We recently rented two adjoining rooms and stayed one night at the Best Western Plus on Colorado Blvd in Glendale, very near the intersection of the 134 and 2 freeways. But NO freeway noise and FREE parking!!! It looks like the facility was recently renovated and they did an EXCELLENT JOB! While the rooms were a bit on the small side, the beds, flat screens, bathrooms, showers, tile, carpet, AC, parking lot, office, breakfast area, outdoor breakfast patio, and a second patio with tables, chairs and umbrellas surrounded by hedges, an outdoor pool and hot tub, etc, etc, etc were ALL very smartly done. NOT one of those slap on a coat of cheap gloss paint. NO! I mean NICELY DONE. And ALL of the staff were super super friendly and very helpful. And breakfast was great. Fresh scrambled eggs (with onions and cheese), sausage patties, Starbucks coffee, bagels, english muffins, lots of fruit choices, donuts, mini muffins, cereal, juices, yogurt, and on and on. I think I saw a make-your-own waffles/pancakes (?) but was smitten with the other stuff and never explored that option. If you want a sure thing, this is the place. We would stay there again anytime.

  • 5
    « More than I expected »

    This hotel by far surprised me. Often when you book reservations sight unseen you can only go by the reviews from pervious patrons, thus is why I would like to share my experience. Erum and Rasario by far went above and beyond to make our stay one that was most pleasurable. The rooms and grounds are kept clean, the rooms are spacious and the complimentary breakfast more than exceeded my expectation. If I am every on the LA area again I will be booking a room with Best Western Glendale. Thank you to the management for providing your staff with the tools to demonstrate excellent customer service it goes a long way.

    4
    « Better than most Best Western Plus hotels »

    This hotel is convenient to find near the freeway yet quiet. Friendly and efficient reception staff made the stay quite pleasant and the standard American breakfast was better than most. An excellent upgraded room with great lighting, new plumbing, and easy access.

    4
    « Visit Summary »

    Over all clean and comfortable. Unfortunately, the doors and walls are quit thin so its really easy to hear other people talking etc. One of the best parts of the stay is Ms Rocio during breakfast. She always goes out of her way to ensure that the customers have what they need for breakfast. I have stayed here multiple times and she is always the same. The breakfast is included but she behaves as if we are at a regular restaurant. She is extremely hard working and obviously cares about the quality of her work.

    5
    « Overall experience »

    The rooms are really nice and clean. Staff here are really friendly and helpful. I recommend staying here. Breakfast was good as well and Rocio assisted us. Overall it's a great place to stay. Only thing is the parking, get here early.

    5
    « A great place to stay »

    This place is very well located, easy to find. The hotel in general looks good, clean. Parking a bit small, but free. They announce pool, but it is really quite small . A little small but very clean and nice rooms. The bed was the smoothest, most comfortable I've felt in my life. The cleanliness of the hotel is very good. Breakfast good, but a bit repetitive. I would stay here every time I travel to Los Angeles.

    4
    « Great location, excellent customer service »

    Stayed here March 14, 2016, for a night. Wished we could have stayed longer. Location was right off Hwy.2, didn't have any issues with noise from vehicles on the highway. Renovated rooms from the washrooms to the beds. This place is more like the setting in the original Melrose place circa 80's. Customer service was excellent, from check in to check out. Shout out to Dolores who made sure we were fine and with our late check out request. Told us where restaurants and laundry facilities were. Breakfast was good too, nice coffee, yogurt and fruits. With hot plates to go with them. Definitely a plus on the Best Western brand.

    5
    « Nice Hotel. »

    Hotel are super clean, breakfast are delicious. Close to the freeway. Location is very convenience. People work here are really friendly. I asked them to Extend my check out time because I have an issue with my car. Erum is really friendly and helps me all the requests. Best services!!!

    4
    « Clean, Friendly and Comfortable »

    Location is why we chose this hotel. Professional and friendly staff. Room was very clean and the bed was unusually comfortable. Staff went out of their way to make sure we were happy. Breakfast was very good and so convenient. A plus for us, Tommy's Burgers was right down the street.

    5
    « Vacation »

    We traveled around Los Angeles to Las Vegas and stayed here one night it was clean the beds were comfortable and the breakfast was nice the internet was terrible but anywhere in Los Angeles it is terrible.

    5
    « Excellent Accomodations »

    The hotel is very clean, rooms look recently renovated. Extremely helpful and pleasant staff. The location is very central to the Los Angeles area, Burbank/Glendale and Pasadena. Easy freeway access. There are good restaurants in the Glendale area. The little park next door is a big bonus.

  • 3
    « Nice Place »

    It is clean & relatively quiet despite the fact it is right below the freeway! Its a basic hotel and it does the trick. I was here for business and the bed was comfy. The girls at check in & check out were great. The parking is pretty tight in the lot, be careful if you have a large SUV.

    3
    « Nice but nothing super special »

    It's a nice hotel and the rooms are furnished very well, but nothing super special. It does not have any nice restaurants or bars adjacent to the hotel (unless you think Popeye Chicken is living large) so plan on driving everywhere. It is very close to hwy #134 and A very busy Colorado street... So you definitely have traffic noise 24/7. The breakfast was not bad. It's an good choice for a quick overnighter but not a two three day stay. Enjoy West-Morry

    4
    « Perfect stop over »

    I really liked this hotel as it was clean, comfortable and convenient. Ordinarily I stay at the Westin or Marriott in Pasadena but wanted to save some money plus see a little more of normal life than you would in those places. The room was very smartly decorated, the bathroom was particularly good. The breakfast was really good, freshly made waffles, cereal, fruit juice and pastries - what more could you ask for. The service was also a real high point - Erum on reception was very welcoming and made sure my room was a quiet one rather than next to the freeway. I would have given this a 5 star rating but for the location. It is a bit of a challenge, on one hand it is next to the freeway so a little noisy (not too much by any stretch of the imagination) while at the same time there is nothing particularly good nearby in terms of bars and restaurants. Overall I would definitely recommend staying here and plan to stay again next time.

    1
    « Accused of stealing a pilow »

    I would never stay here again. I was called and basically accused of stealing a pillow. Also, the power went out on my last night and there was no concession on the price. The lady in the breakfast area was very helpful.

    4
    « Great base for seeing Los Angeles »

    This hotel room was adequate for our needs we chose a king room, we stayed 3 nights in total. The staff were really helpful and the rooms have a contemporary feel to them, having been recently refurbished. The complimentary breakfast was fine, with hot scrambled eggs and sausages as well as toast, cereals, fruit, yoghurt, tea and coffee. Great stay.

    4
    « Glendale CA hotels »

    after extensive research in Glendale CA. this was the most up to date and cleanest hotel. The price was a little steep considering the competition and location. The property sits between Glendale freeway and the 134. lots of road noise. Parking lot was small and spaces were very narrow even for a Prius. staying a few miles away like Burbank or Pasadena the options are more plentiful. Overall it is a good. the staff was very friendly and helpful.

    4
    « Nice place »

    Good Service and nice enviroment. The Hotel has a great location for reaching all highways and Hollywood. All Staff was very helpful. Breakfast to be improved for choice and quality. Definitely to recommend for your stay in LA

    3
    « Nice but Noisy »

    The hotel staff are nice, the breakfast selection was nice. Our room (105) is located directly next to the ice machine. While the bed itself was extremely comfortable the ice machine made ice throughout the night and I was unable to sleep. If I were to stay here or recommend this hotel I would ask for a room on the north side of the property (108,109 etc.).

    5
    « Refurbished Rooms »

    Stayed here for three nights while visiting friends in Glendale. Friendly and efficient staff - Dolores was especially welcoming when we arrived. Beautiful, spotlessly clean room and bathroom, both of which had clearly been refurbished recently to a high standard. Decent breakfast and no difficulties securing parking. The hotel is very close to an entrance ramp on Freeway 2. This was very convenient for getting about but we feared that noise would be an issue - it wasn't! We slept very well in the super comfortable beds.

    5
    « East to find and convenient »

    This Best Western is tucked away near 3 major freeways in Glendale, which makes it very convenient to get to where you are going. Even with the motel close to the freeway the noise level is not objectionable. My room was clean and everything was in good working order. The staff were helpful. Alas, parking is always a challenge in the Los Angeles area, and this motel's parking spaces are tight.

  • 5
    « Wedding party »

    My sisters and friend were coming down to celebrate my daughters wedding and wanted to stay near the reception, they LOVE Best Westerns and chose this for the location. It was less than a mile from the venue, and I decided to book a few rooms as well. The beds are SOO comfortable!! The staff was wonderful. I do recommend it if you will be in the Glendale area

    4
    « We got an upgrade »

    For some reason, we got an upgrade to a jacuzzi room, so we just had to try it out. The bed was also very comfortable, so that helped to compensate for the road noise of the nearby highway. We had a 3rd floor room, but the elevator was nearby and quick to respond.

    5
    « Awesome hotel »

    We arrived at hotel and were greeted by Dolores who was very friendly and helpful. She had upgraded our room to a jacuzzi room. The room was beautiful and the bed was comfortable. The hotel was convenient to the attractions in Hollywood and it had free parking. Breakfast was better than the usual Continental breakfast. I would definitely recommend this hotel.

    5
    « Perfect location, great hotel! »

    This hotel has been refurbished, redecorated and is a nice modern great place to stay with great value for your money. Close to many restaurants and shopping centers. The staff was very friendly and helpful. Great wireless internet as well. We'll be back to this one in the future.

    5
    « Great Value in Glendale »

    This hotel is a great value! Great location in Glendale, close to stores, newly remodeled, clean rooms, great internet and a nice comfortable bed. The staff is very friendly & helpful making you feel right at home. We'll be back for sure.

    5
    « This hotel is very nice »

    I have been to the Best Western plus Glendale for 2 days and I was happy that I had chosen that hotel. The room has good design, comfortable furniture. There is fast wifi. nice and clean bathroom. There wasn't serious choice for the breakfast, however, it was correlative with a price. Moreover, the hotel locates in a quite area, so, nothing disturbed me while sleeping.

    5
    « Nice hotel with great staff »

    Renewed rooms close to highway exit and friendly staff. Good breakfast with many options. The only problem I saw was the parking spaces as they are narrow and many customers seems not to know how to park properly.

    5
    « jewel for Rose Parade »

    We stayed here two nights for the Rose Parade. Our only complaint was we arrived around 4pm and our room wasn't ready. That put a small damper on getting ready for new years eve since we didn't have a room. So needless to say our new years eve plans of dressing up went out the window. The outside is clean, we didn't use the pool or hot tub. The room when we checked in 218, had a heavy perfume smell, so we had to keep the door and window opened for a bit, but that is where the complaints end. The room was spotless, there were two large comfy queen beds with lots of pillows and crisp white linens. We had a rollaway bed also and it was made up with lots of pillows, crisp linens and was comfy! There was a huge flat screen tv, and the remote is antimicrobial which I luv. The bathroom was tiny in the sense there was no counterspace but it was modern, nice big shower and more than enough towels. There was a small office desk connected to the entertainment center that had a refridge, microwave, coffee maker. There was a separate table with two chairs and a large closet. The parking lot could be a tight fit for suvs, however we had no problems. The room wasn't near the freeway so it was nice and quiet. The morning breakfast was great with fresh fruit, yogurt, muffins, juices and I think waffles. Dolores..I hope I got her name correct, was great help in answering questions and never seemed put out because she was very busy. WiFi was free, In reading the information book in the room itself about amenities it mentioned something about a room safe, but we didn't located one in the room. We didn't need one, but thought we'd put that out there. If we had to stay in this area, we'd stay here again

    1
    « parking »

    too small spots for cars that will not yet you get the door open. Therefore you must for some at end to move their car. Breakfast was always cold. shower was ok but soap was not available. It was only in body wash form

    4
    « Hotel location was perfect »

    The exterior belies the remodeled interior. The interior spaces and the rooms have been renovated and are very nice. The staff was awesome, knowledgeable and friendly. The location was great for my business trip to downtown L.A.,

  • 4
    « Great Hotel, Good Location »

    Great hotel, just across the street there are Popeye's, Pizza Hut, and Mcdonald is only metres away. It is also very close to Americana Mall and Glendale Galleria and easy access to the freeway Thanks for the assistance to Mr. Dee who always been helpful.

    4
    « Very comfortable room; poor parking situation »

    I was here one night for a high school class reunion. The room was fine--comfortable, clean and quiet. I especially enjoyed the updated, contemporary decor. However, this place (as all places in Glendale) doesn't have enough parking. As I was headed out to my party, I stopped in at the office to ask the front desk clerk what I should do if I returned late and couldn't find any place to park. She looked sheepish and suggested across the street or somewhere down the street. I left for the reunion not feeling good about the neighborhood or the parking situation. I'm a very small woman and my athletic days are behind me. I didn't relish the prospect of having to park several blocks away and hike alone on the street at 1 AM in cocktail dress and heels. When I arrived back at the hotel, indeed all the parking spots were full. I double parked and went into the office, hoping the new desk clerk would have better ideas than the previous clerk. Sure enough. He said, ?The last clerk told me you were coming. I parked my own car right here outside the office to save you a place. Give me just a minute to move my car across the street. Then you can pull in right here.? My car was in full view of his desk for the rest of the night. Wow. That's service. I still can't recommend the hotel with 5 stars, because when the hotel is full, there simply isn't enough parking. Any way you slice it, that is inconvenient. However, these folks surely did take care of me the best way they could. I'm grateful.

    5
    « great stay »

    Highly recommend this place. Great pleasant stay. The staff was friendly and service with a smile. Easy access to and from the freeway. Great restaurant and fast food places right accross the street. Comfortable bed and super clean bathroom.

    4
    « Basic, Clean »

    We were at this hotel for several nights. It was a decent room, surprisingly quiet considering it's near a freeway, on a busy street. It was comfortable, clean, basic accommodations. The breakfast is okay (except for the oatmeal, which is a gluey mess). There was sausage or bacon, juice, yogurt, waffles and... that oatmeal. Several days they had hard-boiled eggs and one day I had them and it was scary, a leathery, shruken thing that smelled odd. So breakfast... either just okay or ewww. The staff we interacted with was professional and efficient.

    3
    « Under a Freeway »

    My husband stayed here 1 night for business in the area. I got a great rate and paid $105 total. He said the room was clean but the noise from the freeway was unbearable. If you are hearing impaired- this hotel is for you.

    4
    « GREAT »

    This is a very nice hotel it looks like it has been recently remolded. The staff displays an inviting welcome as you are well received. I recommend this hotel to those that are looking for a well rested night.

    5
    « Unexpected elegance »

    On Colorado Blvd, there are many unsavory looking motels. The Best Western is an unexpected jewel. The room is beautiful, bed very comfy, bathroom is elegant. I LOVE the multi-function outlet at both nightstands and the desk area - and at a level that you can reach and not have to go digging behind furniture to find! Breakfast is your standard fare of continental breakfast offerings. Everyone that works there that I encountered was very friendly. I would stay here again if I was in the area.

    3
    « Great location, terrible Day-Time Noise »

    I've stayed at this Best Western 6 times and I really thought it was something special. The staff is good, the beds were comfy, and breakfast staff was extremely helpful. But, the huge drawback is the daytime noise. My wife and I travel frequently on business, and right now we are on a night time schedule. She has had to sleep with earplugs just to filter out the highway sounds, but even they cannot keep the voices of the maids and vacuum truck from coming through. My advise is it might be worth a stay, but don't take a 3rd floor room, it might have ants, wear earplugs, and definitely take advantage of the breakfast.

    5
    « can't wait to go back »

    the employees at this hotel were the best we have ever encountered. breakfast was great, location was convenient , very safe area and room was large and clean. The only disappointing thing was that the parking spaces were smaller than usual, but space is a precious commodity in big cities. close to freeway to L.A. and 20 mins. to Hollywood and 10 mins. to Griffith park and zoo. Pool and hot tub were very clean.

    5
    « Great Customer Service »

    Great location with easy freeway access. Small room, but did not feel cramped and had modern decor. Staff, from front desk to breakfast server, were very professional, friendly and polite. Would definitely stay here again.

  • 5
    « Incredible Spot »

    I can't push this hotel enough. After searching around for hotels comfortable enough and within a moderate range, I found this one. For the price and how the staff treat you, this will always be my top choice for easy north LA access (business and/or pleasure). Dolores and Degan (spelling?) are part of the excellent staff that will go above and beyond to make your stay incredible.

    4
    « Good Clean Remodel »

    I was impressed by the location of this hotel. All around there are plenty of places to eat. The room we stayed in was totally remodeled. The outside looked OK too since it had a new paint. Lobby and breakfast was amiable. The only detriment was the walls, wasn't noise deterrent. All in all, we enjoyed our stay at this location of the Best Western Eagle Rock Inn, California.

    4
    « Hotel was very nice »

    Hotel was very nice. Price was a little higher than I normally pay but that was my fault for waiting till the last minute. The staff was wonderful. The room was clean. Bed was comfortable. The only trouble I ran into was the A/C did not work properly. I did not contact the staff. I just dealt with it.

    4
    « Fine »

    I was visiting some nearby sights (Descanso Gardens and Huntington Library). The hotel was a good location for that (short drive from the Rosebowl). The hotel was clean. Just below a freeway (the 2) but quiet enough. Room was clean and well maintained. The bed comfortable. Room had microwave, fridge, coffee maker, and a huge tv. Free breakfast was nice. Many restaurants close by. Staff was friendly and helpful. Great for an overnight stay.

    3
    « Comfortable place to stay close to Universal Studios but the tiniest bathroom ever »

    Stayed one night October 7th, in room 209. Very small complex and even tinier parking lot. I'm not sure where they tell people to park if all their rooms are booked. I was lucky enough to find a space when we came back from Universal and dinner. (Free parking) The surrounding area is safe. The check in and check out was a breeze. The lady was so nice and helped us recommended restaurants close by. The rooms looked remodeled and are clean. For a family of 4, the room we had was too small, 2 QNS. You will be on top of each other for sure. The beds were comfortable. The sink/vanity area is inside the bathroom. So it is the toilet, shower, very tiny sink and no shelf/vanity. The space in this bathroom if you are a bigger man or woman would be very uncomfortable. There is no room to place your toiletries. No room to move around when blow drying your hair. No circulation if you just took a hot shower, you would have to open the door to get circulation to blow dry your hair. You are just squeezed into this teeny tiny space. I'm 4'11" and 112 pounds and I just thought this was ridiculously small even for me. We didn't hear any outside noise so sleep quality is good. The free continental breakfast does have eggs and meats along with the usual cereals, pastries, fruit, and yogurt. If you are going to Universal Studios and didn't want to be in traffic for hours or pay a lot for a room, this is a good place. It was not a long drive at all to Universal. The little town of Glendale has lots of shops and restaurants. It was a cool place to walk around. Park in the galleria for free and longer parking. I would stay in this room again if it was just me or 2 people. Definitely not with family just because the room is small and the bathroom was too crowded. No room to put anything any where. But overall it was an ok stay.

    4
    « Overnight stay »

    It had a European style to me as it reminded me of a Munich, Germany Hotel. It was a wonderful reminder of just how much I like to travel and without all the lavish and expensive appointments! I like the efficiency of the unit. The only concern and this had nothing to do with the hotel itself. The neighborhood smelled bad and probably because of the street drains. I know you can't do much about that. Also, the parking spaces were very narrow. Kind of a tight squeeze to get in and out of my Jeep Patriot. Thank goodness I'm of slight build.

    5
    « Best-Best Western Plus in Glendale Ca »

    The staff is very couteous helpful and patient. The room was very clean and looked like it was recently renovated. The only problem was the parking was a little tight. I would definitly recomend fhis motel.

    5
    « ACDC »

    Staff was very pleasant and accomidating. Rooms appeared to be recently remodeled with a very modern theme. Bathroom was especially well done. Location was perfect for getting to Dodger stadium for the ACDC concert.

    5
    « Friendly service, quiet and very cozy »

    Very clean and quiet, great staff and very much everything you need is provided. Small property easy in and out, great location. nice pool area with rack of towels next to it witch makes it convenient, the welcome you with a nice cup of lemonade.

    4
    « Nice and Clean. Easy Freeway access. »

    We stayed two nights while visiting friends in LA. The room was a 2nd floor room, but there is an elevator for luggage if needed. The spa & pool were nice and clean. Towels were readily avaiable. The staff was cheerful and very accomodating. The complementary breakfast was good. Eggs, bacon, wafflea, bagels, cereal, juice & coffee. Dont sleep too late or youll miss it as it is closed promptly ar 9:00. The location is excellent for Hollywood, Downtown, & most tourist activities.

 

Getting to the hotel ...

All directions
·From: The north. Follow number 2 Glendale Freeway South to Holly Drive Exit and make a right onto Holly. At next intersection, make a left onto Harvey Drive and move to left most lane. Make a left onto Broadway. Make a right by the gas station onto Eagledale and at the next intersection make a right onto Colorado Boulevard and the Best Western Plus Glendale is on your right. ·From: The south. Follow number 2 Glendale Freeway north to Colorado Boulevard Exit and proceed down the off ramp and make a left onto Colorado Boulevard. The Best Western Plus Glendale is on your right. ·From: The east. Follow number 134 Freeway west to Harvey Drive Exit and make a left onto Harvey Drive and move to le...

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