ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Plus Hotel Glendale, Los Angeles

4.0/5  - basé sur 455 notations.
2911 Colorado Boulevard, 90041-1011, Los Angeles, United States - See map
Best Western Plus Glendale - Welcome to the Best Western Plus Glendale! The Best Western Plus Glendale is ideally located in the center of Los Angeles. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at this downtown Glendale, California hotel just a few minutes from the heart of Los Angeles and ideal for any business or leisure travel needs. The Best Western Plus Glendale is conveniently located with easy access to the financial and cultural districts of Los Angeles. Hotel guests will be close to Occidental College, Dodger Stadium, the Staples Center and the Rose Bowl. The hotel is perfectly situated near Glendale, Pasadena, Burbank and Hollywood. Guests will receive attentive service and well-appointed accommodations while staying at the Glendale in Los Angeles. Hotel guests will appreciate the complimentary full breakfast served daily. The hotel also offers a heated outdoor pool and spa. Each newly-renovated room features a microwave, refrigerator, free high-speed Internet, cable satellite television. The Best Western Plus Glendale is a 3-Diamond AAA rated hotel and is committed to making every guest feel welcome and comfortable while in the Los Angeles area. Make an online hotel reservation today and save! Enjoy your stay.

Best Western Plus

Hotel Glendale

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Spa
    Spa
  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 455 guest reviews
NOTE ISSUED
Excellent
152
Very Good
158
Average
83
Poor
32
Terrible
30
REFER TO NOTICE
Business Business
100
Couples Couples
129
Family Family
153
Friends getaway Friends getaway
26
Solo travel Solo travel
32
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Roaches"

1
01/10/2018

I had roaches in my bathroom and then I left food on the table roaches crawled into the food into my medication box the room was full of mosquitoes and it was just really loud in the area I told the manager they didn't really do much about it

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
We sincerely apologize for the inconvenience during your recent stay. We looked into it further and have dealt with the situation accordingly. We can assure you that it is not a common occurrence because all rooms are deep-cleaned religiously. It was a case of some bugs that made its way into the room from the outside. We thank you for informing us about it.

"Stop off for 2 nights"

3
28/09/2018

1st stop after visiting las vegas. Was disappointed with this Best western plus. Disinterested receptionist who was more interested applying her makeup at the desk than noticing you walk in. Room was ok but small and clean. Was looking forward to a dip in the pool. Which was filthy dirty. Chairs full of cobwebs and the pool it self was full of debris. My partner tried to clean out most of the leaves and wood bark but useless using a net all torn. Breakfast was a no no. Arrived at 09.00 on a Sunday morning for all the hit food to be already gone. No hot water for a drink. Asked the staff to be told there is another machine you can use, but had to inform her it is not working. Bad service from staff and would not stay here again. It's a distance to walk into the town and very noisy as literally just off the highway. For the money we paid we felt we stayed in a hostel. Stay somewhere else.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to post a review and we appreciate the feedback. We apologize for any untoward situation you have experienced during your stay. You must have felt frustrated with the kind of service you encountered but rest assured it is not a common occurrence. It was brought to the management's attention and has been handled. We look forward to providing you better service in the future.

"Decent stay with price"

4
21/09/2018

It was a very clean and tidy hotel stay with a great price considering where you were. I'd definitely stay here again only wish they could have larger pillows. These were quite small compared to other best westerns. However the staff was very helpful and courteous.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to post a review. We appreciate the feedback- we're glad to know that you had a good experience with our property and staff although we did not meet your expectations in some areas. It will be shared with management and your input will be highly taken into consideration. We value your business and hope to see you again.

"Great quality for the price"

3
15/09/2018

Great location and easy access to the freeway. The rooms are nice for a Best Western. The staff was very helpful and always pleasant. While my room was hot upon arrival and took awhile to cool down due to the gap between the floor and the door allowing hot air to seep in.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to post a review. We are glad to know that you had a pleasant stay however, we apologize that the air-conditioning did not make you fully comfortable. We had our maintenance team check it and we hope the situation did not discourage you to come back in the future. We appreciate your business.

"Best Western Plus"

5
30/08/2018

We stay quite a lot at this particular location (Eagle Rock/Glendale) and everyone is always extremely pleasant and professional. It is not fancy, but is always clean and quiet. Breakfast is included with your stay and has improved greatly in the last few months. Would definitely recommend this hotel for your next stay in Eagle Rock or Glendale.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for the perfect rating and for staying with us recently. We are glad to know that you enjoyed our breakfast buffet, the hospitality of our staff and the cleanliness of the property.Your feedback greatly motivates us to provide exemplary guest services. We hope to see you again.

"nice and clean, great breakfast, friendly and helpful staff"

5
29/08/2018

we stayed at this hotel last weeks (5 of us) and we truly enjoyed our stay. The rooms were very clean and tidy. Beds were very comfortable. The breakfast (prepared by May) has many fresh options as well as hot food. The fruit salad and yogurt was specially delicious. Thank you May, you are doing an amazing job by keeping us well fed and happy. The hotel location is perfect as is located across the street from an entrance to a major north/south freeway which makes it easier to get around, specially for visitors like us. The staff was very helpful and efficient. Thank you for making our stay a very pleasant one. Dan C.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for choosing the Best Western Plus Glendale for your recent visit in the Los Angeles area. We are glad to know that you enjoyed our breakfast buffet, the comfort of the room and location.Your feedback encourages us to continuously improve our guest services daily. We look forward to see you again in the future.

"Good experience"

5
09/08/2018

The staff are very friendly, the breakfast had good options, and the queen sized bed was very comfortable. Next time I pass by Glendale, this hotel will be my first choice to look up as my place to stay.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to post a review and giving us a prefect rating. We're glad to know that you had a pleasant stay. We hope to see you again.

"This BW Plus served our needs well . . ."

5
06/08/2018

While not a Hyatt or Westin property, this facility was more than adequate during our four night stay. The rooms were clean, quiet and spacious enough. The pool was clean, but unheated so it went unused. I did, however, utilize the hot tub. The front desk staff was pleasant and very helpful . . . especially Ashley! Unless you're looking for all of the "whistles and bells" afforded by the "high end" hotel chains, you'll be delighted with this Best Western.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to post a review and giving us a perfect rating. We sincerely appreciate the motivating feedback and has been shared with the staff. We are happy to know that you had a pleasant stay. We hope to see you again.

"LA Portion "

2
03/07/2018

After searching and reviewing many hotels and having had positive experiences at other Best Westerns we settled on this one. Having booked through Travelocity we were assured payment was due upon check-in as is customary with every hotel I've ever stayed at. Such was not the case here. En route through the mountain pass we received a voicemail message from a hotel staff person informing us paymemt was due or our reservation would be canceled. When I called the person to get clarity about this “policy” (which Travelocity did not inform us of) I was lectured at every question or point of clarification I asserted. The person was argumentative, rude, and absolutely discurteous. I was shocked. Needless to day this set the tone for our check-in. Upon arrival we were informed of breakfast times, where to sign on the paperwork, and our room number. The man at the desk said absolutely nothing else to us regarding our stay. The room was mediocre and on more than one day of our stay our path to and from the elevator was blocked by construction equipment being used to update a room directly next to ours. The tile cutting machine was loud and we were not informed of the renovations occurring right next door. Thankfully the workers were magically quiet and quite pleasant. The room was a bit stuffy smelling and though updating attempts were evident they were very “patch job” looking with dings, plaster cover-ups, and repaint jobs all over. The shower stall was covered with either bad caulking and/or mold. The bathroom didnt even have a fan and in order to release shower steam one had to slide open a small window located inside the shower which then exposed one's naked self to the freeway exit ramp outside the window. The tv worked fine, however the remote left much to be desired and many functions on it - including closed captioning for people like myself with hearing loss - were not operable. A particular pet-peeve of mine are polyester or non-natural fiber bedding and even though this hotel made an attempt to update their bedding they still used gross (and probably unwashed) polyester coverlettes and synthetic fleece blankets instead of down blankets. Bed was okay and pillows were oddly 1/2 the size of normal pillows. Breakfast was the pretty standard, over processed fare. The kiddo liked the waffle maker and we appreciated the fresh fruit. Never used the pool or other amenities. Location was decent for access to Hollywood attractions. Very much appreciated the Whole Foods market just blocks away. The hotel surroundings were pretty distressed and if your a light sleeper you might want to consider staying elsewhere as this hotel is scissored by very loud freeways. But then that's pretty much the norm for LA. Thankfully our check-out person was not the rude man from check-in and we had a pleasant leaving experience.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
On behalf of the entire staff, we apologize for not meeting your expectations. The issues you pointed out were not resolved in a timely manner but rest assured that it has been dealt with. We are sorry for any untoward interaction with our staff. Your feedback has been shared with management that can help us make a difference to ensure that our valued guests needs are met in the future. We hope to hear back from you.

"Good, clean, quiet hotel"

4
18/06/2018

The people were very nice and friendly . We were not thrilled with the quality of the breakfast. Both days that we ate there, the skim milk was sour but it was cheerfully replaced. We felt that the room was very small for the amount that we paid.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for choosing Best Western Plus Glendale on your recent visit to Los Angeles. We apologize that you were unhappy with your breakfast experience and we welcome any suggestions that you can impart. Your comments motivate us to improve our guest services in every way with best efforts. We appreciate it very much.

"Great Place to Stay"

5
07/06/2018

Stayed here for a quick weekend trip for my wife and myself. We arrived early and found the place very clean and the service was great. We wanted to upgrade our room but they were all booked. My wife had mentioned she wanted it for the jacuzzi tub, so the checking agent got us a first floor room closest to the larger outdoor one. He even found my wife's bestwestern membership in the system and took the time to update it. I forget his name but he went above and beyond to help. Pool and jacuzzi were great and the area was well maintained. The switch for the jets is on the far left by the electoral box just and fyi. Room was clean and comfortable. Shower stall looked new and shampoo bodywash are in the soap cubbie. Bed was comfortable and TV was a good size. Room has small frigde and microwave. Noise wasn't an issue and you couldn't hear the street or the freeway at all. Morning breakfast spread was good. Enjoyed making my waffles with plenty of coffee and juice for all. Yes the parking spots are tight. I drive a big old Silverado and I parked on the far side of the lot. SUPER helpful and friendly staff. Overall great place to stay. If your looking for the Ritz this isn't it, but if you want a great stay for your money and with Free breakfast and parking, this is the place as. I'll be staying here for future visits to the area later next month.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for choosing the Best Western Plus Glendale for your recent visit. We are delighted to read your very kind review. We're happy to know that you enjoyed the amenities, the breakfast buffet and most of all the hospitality of our staff.Your feedback motivates us to continuously improve on our guest services. We hope you come back and see us again.

"Just a reworked Super 8"

1
16/05/2018

Took an old Super 8 and TRIED to make it into a Best Western Plus. Was not even a Best Western quality let alone a PLUS. They did not offer me the bonus points, etc as I am a Gold card holder. For the location and quality of hotel they charge way to much for stay. Booked 3 nights and canceled second 2 nites when I checked in.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to review our property. We apologize that we were not able to meet your expectations. Our rates are contingent upon local events in the Los Angeles area so in some days, rates are higher. Also, we are sorry to have overlooked your membership status and please be assured that your bonus points were loaded in your account. We hope that we'll regain your faith in our property and provide you the best service we can provide should you consider staying with us in the future.

"Nice hotel"

5
26/04/2018

Staff was very friendly and helpful. Room clean and spacious. Our room faced the street and was still quiet. Bed comfortable, and breakfast had a nice variety. The scrambled eggs were actual eggs! Close to freeways. Only negative was parking. We returned late at night and barely found a spot. Spaces small and people dont park correctly, taking 2 spots. I think this should be monitored better.

Sohaib R, Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to post a review for our property and leaving a perfect rating. We are glad to know that you had a comfortable stay despite not meeting your expectations about the parking situation- for that we sincerely apologize. Please be assured that we always work hard in keeping our customer service up to par and we hope that your recent experience did not discourage you to stay again in the future. We hope to see you again.

"Upgrades for Elite members? Look elsewhere!"

2
23/04/2018

For almost $150, I expected a lot more than I got. Rooms are small and smell like a cleanser factory, breakfast is okay (nothing special), the whole place is very noisy due to the freeway next to the premises, the elevator doesn't exactly inspire confidence and the shower pressure was lousy. Also, I discovered some mold there which is definitely a turn-off. As a Diamond member I often get upgrades at Best Western hotels but not here. The young lady at the front desk told me I could have one if I paid extra. Hello?! That's just a room that's more expensive, not an UPGRADE!!! She said her manager gets angry when she gives customers free upgrades - that's outrageous!

Sohaib R, General Manager at Best Western Plus Glendale, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for taking the time to convey your comments regarding your recent experience with us. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. This feedback will be shared with the staff and Management that can help us make a difference to ensure our valued guests' needs and expectations are met in the future We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We look forward to hearing from you and being of further assistance.

"A good value, but some issues"

3
14/04/2018

Here's a summary of how I got my overall rating: Convenience of location: 5 Noise since you're right next to a freeway: 2 General neighborhood: 3 Helpfulness of staff: 5 No individual soap/shampoo: 2 .... The body wash from a dispenser had a deep fragrance Mosquito in my room: 1 (not good) Cleanliness/housekeeping: 5 Maintenance of this fairly old property: 4 Fitness center: 0 (they don't have one) Temperature of pool: 3 (chilly) Temperature of hot tub: 3 (just warm) Value (I paid $109): 4

Sohaib-Rana, Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to post a review for our property. We are sorry to know that we have not met some of your expectations within your stay. Please be assured that we always work hard in keeping our customer service up to par and we hope that your recent experience did not discourage you to stay again in the future. We'd be glad to hear again from you.

"Know what your rooms have to offer during booking"

3
12/04/2018

The hotel had a great location. The housekeeping staff did a great job. Breakfast was nice. Booking agent was not familiar with what the rooms had to offer and promises were not followed thru which resulted in a disappointing experience.

Sohaib-Rana, Manager at Best Western Plus Glendale, responded to this review
We are sorry to hear that your experience with our property was not so good.We take feedback seriously and rest assured that we are always working hard to ensure our valued guests have a very satisfactory stay. We hope that we have not completely lost your faith in our hotel. We'd be happy to hear from you again.

"Great little place "

4
02/04/2018

Stayed here as part of a group of four girls on a hen do to LA. Staff were friendly, quick and easy check in, ample parking and clean hotel. Basic room which was modern, clean and nicely decorated. Hairdryer, towels, toiletries and fridge provided. Nice big flat screen TV and comfy beds. Breakfast was very basic but enough there to start the day. Pool looked clean, did not use as not enough time and a little nippy. The pool is outside. Drove no more than 30 minutes to the furthest tourist attractions. Would definitely come back and stay again.

Sohaib-Rana, Manager at Best Western Plus Glendale, responded to this review
Thank you for choosing Best Western Plus Glendale on your recent visit to Los Angeles. We are glad to know that you had a good stay and that the location of the property was convenient for you.Your comments encourage and motivate us to improve our guest services. We hope you will come back and see us again soon.

"It was okay"

3
24/03/2018

I mean, it's in downtown Glendale so it's noisy. The rooms were fine. The breakfast was a disaster on Sunday. They had one person working who was completely overwhelmed while the front desk person played on her phone. It seemed fine the other days we were there but we went out for breakfast after that. I think some things are beyond the hotel's control, i.e. traffic noise. Others are not.

Sohaib-Rana, Manager at Best Western Plus Glendale, responded to this review
We are sorry to hear that your experience with our property did not go as planned.We take feedback seriously and rest assured that we are always working hard to ensure our valued guests have a very satisfactory stay. We hope that we have not completely discouraged you to consider coming back in the future. We'd be happy to hear from you again.

"After wedding trip"

4
17/03/2018

Situated on the the outskirts of Los Angeles,a 50 minute bus ride to Hollywood Boulevard the hotel was clean,had a swimming pool,adequate breakfast and opposite was a Popeyes to eat a snack at.5 mins walk away was a lovely Thai restaurant which we had to get a doggy bag because the portions were quite large.Go in the other direction for another 5 mins and you had an Italian restaurant which also did good food. Overall a good stay

Sohaib-Rana, Manager at Best Western Plus Glendale, responded to this review
In behalf of the entire staff, we would like to thank you for your great review. We are glad to know that you had a good stay. Our staff work hard everyday to ensure they provide exemplary guest services. We hope to see you again.

"Convenient"

4
14/03/2018

Close to the freeway and not too far from Los Angeles or Pasadena. Very friendly check in. Room was just ok. It was clean. Some features we did not like were no lamps, only ceiling lighting which was not good if one of us was awake and wanted to read in the chair. The lighting really made the stay unpleasant. Bathroom was nice with large shower, there was a coffeemaker, fridge and microwave. Pool and spa, but too cold to use now. Breakfast was good, nice breakfast room. Parking was tight but we got in late and still were able to find a spot.

Sohaib-Rana, Manager at Best Western Plus Glendale, responded to this review
We are sorry to hear that we did not fully meet your expectations. While we are glad that our staff made you feel at home, we would like to welcome the opportunity to regain your faith in our property. Should you decide to stay with us again in the future, we can work to ensure that you are provided with a lamp in your room. Thank you for the feedback, it is much appreciated.

"Close drive to Universal Studios"

4
28/02/2018

Hotel is good for my family. Pros: 15 to 20 minute drive to Universal Plenty of restaurants and stores near hotel free continental breakfast friendly staff Cons: No laundry facility on site, but a few laundromats within a mile of the hotel. tight parking spots

Sohaib-Rana, Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to post a kind review. We're glad to know that you find our property accessible to your chosen destinations. On the other hand, please accept our apologies about the parking situation. The availability is limited at times. Please be assured that we are in constant communication with management so we may further improve our guest services. We would love to have you back in the future.

"Convenient to Glendale Freeway & Ventura Freeway"

4
23/02/2018

We stayed two nights on 22-23 Sept. 2017 in Rm 311 accessed by a convenient elevator. This nice, quiet room had a comfortable queen bed, two night stands, 2-3 drawer storage, arm chair w/hassock, desk & chair and a large shower stall, see photos. The complimentary breakfast included waffle maker, four cereals, breads, mini-muffins, English muffins, oatmeal, very good scrambled eggs, sausage patties & links, yogurt, toppings, coffee, tea & juices. The nice breakfast room was run smoothly by a helpful, smiling attendant. Motel staff were also helpful. You can do laundry at the Spinster Laundromat at 519 ½ Verdugo a half mile away. We ordered a very good carryout pizza from Verdugo Pizza next to the laundromat.

Sohaib-Rana, Manager at Best Western Plus Glendale, responded to this review
In behalf of the entire staff, we would like to thank you for your great review. We are glad to know that our we made you feel at home and had a satisfying stay. Our staff work hard everyday to ensure they provide exemplary guest services. We hope to see you again.

"Good Stay!"

4
21/02/2018

We had a great stay last weekend and received some great customer service from Claudia at the front desk during a short power outage and also received a partial refund for the inconvenience. The rooms were clean, shower was nice, and location was great for accessing China Town.

"Love it"

4
12/02/2018

It was very nice hotel close to restaurant and malls my only concern is I reserve king size room but when we got there the only available is queen. They should have refund me back of the difference but overall it's was amazing I would definitely coming back

Sohaib-Rana, Manager at Best Western Plus Glendale, responded to this review
Thank you for your very kind review. We're glad to know that you find our property accessible to malls and restaurants. On the other hand, please accept our apologies about the room switch. The room availability have been limited recently and we're often left with fewer options. We'd love to regain your faith in our hotel and welcome the opportunity to discuss a future stay with the appropriate room type that you choose. We look forward to seeing you again.

"Shoddy, tired and noisy no quality motel"

1
07/02/2018

Just aweful, dreadful room interior, badly insulated so you can comfort yourself with the sound of the motorway and the Airco of the adjacent room. Quality of beds was short of mediocre and if the only thing one has to pride oneself by having clean remote controls for the tv you know what time it is. Stay away from this shoddy motel

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for taking the time to convey your comments regarding your recent experience with us. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great hotel"

5
06/02/2018

Claudia was great and the whole time I was there she was consistently going out of her way and doing all she could do to make my stay comfortable :) very nice hotel and room too can't wait to come back and stay again soon

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
In behalf of the entire staff, we would like to thank you for your great review. We are glad to know that our front desk staff made you feel at home and provided great assistance. We'd love to have you again in the future.

"Solid place to stay"

4
27/01/2018

Claudia took great care of me at the front desk. She helped solve some booking issues. Very friendly. May runs the free breakfast and keeps the area clean and stocked. The breakfast is really good, better than most in the same price range. I give them a 4-star because parking is very challenging. Lot too small for the property. And, construction crews stay here long term taking up spots with big trucks and trailers

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
In behalf of the entire staff, we would like to thank you for your great review. We are glad to know that our front desk and the breakfast staff made you feel at home and provided great assistance. As for the parking situation, we apologize if it did not meet your expectations.Please be assured that we are in constant communication with management so we may further improve our guest services. We would love to have you back in the future.

"Visited "

2
17/01/2018

This was a okay best western little far from where we wanted to be but it worked for a visit it's just off the freeway. It seem to have enough parking . Isn't in best of neighborhoods it's by small park. Lots of homeless in area. Asking for money. Didn't want to go out at night because of it.Daytime was alright . They have a heated pool and hot tub ,three floors ,light breakfast. Staff were nice enough. Rooms bit to small for large families.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for taking the time to convey your comments regarding your recent experience with us. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We look forward to hearing from you and being of further assistance.

"Not perfect, but nice place"

5
15/01/2018

We were here only one night, but very happy. Rooms are small, but have been renovated with contemporary decor--nice. Everything was clean, although the exterior of the building is a little tired-looking and in need of an upgrade. The parking is a problem if the hotel is full. Fortunately, it wasn't quite full the night we were there and we were able to get a spot, even though we were returning very late from Christmas Eve midnight service. The staff is wonderful--very nice, professional, helpful. We'll go here again.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
We sincerely appreciate your 5-star rating. We're glad to know that you enjoyed your stay in one of our renovated rooms and that our staff was able to serve you well. They work hard to ensure all of our guests have a wonderful stay. Thank you for your comments and feedback - it motivates us to continuously improve the services we provide. We look forward to seeing you again.

"Good value, great location."

4
08/01/2018

Clean, comfortable, helpful staff and convenient to nearby restaurants, shopping and entertainment. Claudia at the front desk was friendly and knowledgeable about the area. Elevator gave quick access to 3rd floor and parking was ample. Enjoyed our stay and the Dawgs won the Rose Bowl. What more could we ask for?

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
Thanks for choosing the Best Western Plus Glendale for your recent visit to Los Angeles. We are delighted to read your kind review and happy to know that you enjoyed your stay with us and the hospitality of our team members. Your comments encourage and motivate us to better serve our guests experiences every day, thanks for your feedback. We look forward to seeing you again in the near future.

"Decent family place. "

3
30/12/2017

Decent motel for the price. Decent breakfast for hotel guests. Fridge in room did not work but was replaced the next day. They have a ridiculous rule about picking up bottled water at 5 am for the room. Better not to offer it to anyone. Other than that the room was clean and good for the price I paid.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for taking the time to convey your comments regarding your recent experience with us. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We look forward to hearing from you and being of further assistance. If I can provide any assistance, please don't hesitate to contact me directly at 323-256-7711.

"Good value for 10k BW points redemption"

5
25/12/2017

Check in lady was courteous and helpful; gave me top floor room as requested. rooms get lot of freeway noise though mine was well oriented to minimize that per my request when making reservation; breakfast is average; space in breakfast area is limited; good location near freeway; easy to find; POPEYE CHICKEN and PIZZA HUT right across road; small room but adequate; good value for 10k BW points promotion. Good selection in TV channels. less than eighty dollars is a bargain; less than 120 dollars per night is good value; above that is too much for the value provided

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
Thank you for your kind reception. We welcome all feedback as it constantly allows us to improve our service and offerings. We are delighted to read your kind review and happy to know that you enjoyed your stay and the hospitality of our team members. We are glad the location of the property was convenient for you. Your comments encourage and motivate us to better serve our guests experiences every day. We hope you will come back and see us again soon.

"My go to place in the LA area."

5
24/12/2017

Any time I'm in the LA area, this is my go to hotel. They have always provided great service & hospitality. Clean rooms and great value for a hotel. Even when I bring my family, this is a really good place to stay.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
Thanks for your perfect rating. We truly appreciate you shared your recent experience at our property. You are helping us deliver a superior experience for you and other guests in the future. We look forward to seeing you again in the near future.

"Well Below Other Best Western Plus"

1
18/12/2017

I usually stay at a Best Western because they are always very nice for the price. This hotel was by far the absolute worst Best Western I have ever stayed at. Unhelpful staff, not enough parking, and a non flushing toilet make this a place to avoid.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for taking the time to convey your comments regarding your recent experience with us. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We look forward to hearing from you and being of further assistance.

"Need more improvement!"

2
06/12/2017

Bathroom is too small and all dirty carpets need to be change. Need elevator for the second and third floor. Upgrade WiFi connections. Requires security staffs on 24 hours duty. Helpful and friendly hotel staff.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for taking the time to convey your comments regarding your recent experience with us. We are very sorry to read that you experienced inconvenience because of carpet condition and WiFi connection. We do have an elevator for second and third floor. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We look forward to hearing from you and being of further assistance. If I can provide any assistance, please don't hesitate to contact me directly at 323-256-7711.

"You decide"

4
03/12/2017

A place in Glendale is safe and near to some attractions nd u cannot avoid traffic and highways. It is noisy but cost is reasonable. Popeyes and pizza hut across the street. Breakfast good but very cramped. Unlike many best westerns it does have an elevator. We had some issues but the manager was very receptive and helped us out. It was a first to find a toilet seat that has the hydraulic type closure. Parking spaces are impossibly close. Experienced many guests taking 2 spots. Glass walk in shower was nice. Be sure to request side of building away from pool. Didn't care for the reusable stainless steel cup for waffle batter touched by every guest opposed to disposable cups at most properties.business center cramped with coffee area.

"Call our experience Best Western Minus"

2
21/11/2017

Supposed to be a Best Western Plus. My business partner and I rate it a minus mainly because of a non-caring clerk. First the good points: check in went well. Rooms, while small, are clean and well maintained. Breakfast was about what one would expect. Bad points: we had a horrible experience with a morning clerk whose name I gave to BW but need not state here. We came to Glendale on business and needed to be at the Glendale Civic Auditorium by 7 a.m. on Saturday. Regular breakfast hour starts at 7 a.m. but the breakfast preparer had everything ready to go early. All we wanted at about 6:45 a.m. was some juice and a roll to get us by. Even though breakfast lady indicated this would be fine with her, the rather cold, non-caring desk clerk adamantly refused to let us enter the breakfast area. We did not want to make a giant scene and left, bought breakfast and were late to our destination all because of a non-caring, rather immature clerk with little or no common sense. Minor point but can be crucial: this facility does not have enough parking spots to accommodate all guests' cars. We had to park out on the street, leaving our cargo really unprotected. While I usually love BW's, this one is off my list.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
Thank you for writing a review about your recent stay with us. Please accept my apologies for falling short of your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. I apologize for the inconvenience caused by guest service agent and not enjoying breakfast with us. Rest assured that your comments will be reviewed by our team and take actions accordingly. We hope to serve you soon and show you how great our hotel is. Again, thank you for your feedback.

"Smells"

2
20/11/2017

This very budget conscious hotel leaves a lot to be desired. Like a fresh smelling room with clean carpets. Never mind the amazingly loud freeway that, thankfully, was drowned out by the very inefficient wall unit A/C unist. If you want to feel comfortable, just don't stay here. If you want to save money on a room with questionable cleanliness, this is your spot.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service. We are very sorry to read that you experienced inconvenience because of freeway noise, A/C and cleanliness of your room. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Lovely stay"

4
14/11/2017

Room was a little small but very comfortable. The air conditioner was a little loud so we couldn't keep it on while sleeping...it was very hot on our visit. Nice little pool area but we didn't swim. The room was very clean and the staff were very friendly and helpful. Nice breakfast each day. The only reason I didn't give it 5 stars is the bathroom layout....shower was great but the height of the sink and toilet were set too high and I had to stretch up to sit on the toilet!...not a big deal but a little uncomfortable. Other than than a very nice stay.

"Small but comfortable"

3
13/11/2017

Very small rooms, but bathroom has obviously been remodeled. They do the best they can with small amount of space, but question whether the price matches the accommodations. They are a Best Western "Plus" hotel which does not match previous stays at "Plus" hotels. Very small parking area not large enough for all cars, very small rooms, not in the greatest area of town. Staff were amazingly helpful.

"Good Place to stay"

5
10/11/2017

Pro: Room was neat and clean. The bed was good. Good WiFi, Close to everything I needed. Good hot breakfast ready when I need to eat. Close to Freeway but no noise. Con: Needs guide channel for TV. Shower leaked

"Mr"

1
09/11/2017

Horrible place to stay ! Filthy carpet ! Sewer smell coming up in the shower ! All the office would say is sorry about that ! Very much in need of an update ! I don't know how they call this best western plus !

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for taking the time to convey your comments regarding your recent experience with us. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We look forward to hearing from you and being of further assistance. If I can provide any assistance, please don't hesitate to contact me directly at 323-256-7711.

"November 8, 2017"

5
08/11/2017

Excellent value! Pleasant helpful staff, clean room, and convenient location. I will definitely come back! They upgraded me to a better room and that was so nice! The bathtub was a very appreciated extra perk! And the jets, wow!

"Nice hotel"

5
06/11/2017

Friendly staff, nice hotel, clean room. The down side to the hotel was crappy continental breakfast and small parking lot, but during the week parking was better than the weekend. Beds were comfortable and the elevator was a plus since stairs are difficult for me.

"Not great but clean and friendly"

3
06/11/2017

Very small rooms, newly modeled bathrooms but their toilets are a weird design and their showers were a bit slippery. Nice to have a new bathroom though. Beds are amazingly comfortable. Fridge is tiny if you need one - won't fit much more than yogurt and string cheese. Cable and internet good. Closet holds real hangers if you have lots of clothes. Really clean. Hotel is on a busy street. Staff is amazing. Breakfast is good but limited. Coffee 24 hours - big thumbs up.

"Best experience"

5
26/10/2017

After traveling across the country from New York we found ourselves in Glendale CA where we chanced upon this Best Western. Now we have been sleeping in the car for the latter of the trip but figured why not grab a hotel in LA and see what the city has to offer. I will tell you that amidst all the narrow minded and singular focused pedestrians the seem to exist within their own inflated egos we found a gem in the desert sands. This Best Western was an oasis in a cultural apocalypse. The rooms were cleaner than any we have come across, and the service was impeccable. The concierge servicing the front desk was named Erum. She was a gracious and very excepting of our weary and dreary semi-delusional and definitely sleep exhausted states. She seemed like she genuinely cared about our story and travels and shared many laughs with us. Many people in this town I imagine look past the simple elegance behind a peer to peer connection but when you have a truly normal person assisting you in getting the best deal and best experience it makes the whole thing worth while. So heres to you Best Western of Glendale for excelling in getting the best people to work with you, and heres to you Erum for providing the best in hospitality.

"Sign out front says Eagle Rock!"

4
22/10/2017

This is a decent place to stop for a short stay. Right near freeway (with some freeway noise), but clean rooms, continental breakfast in the morning, free wifi and parking. The staff was friendly, and there is always hot coffee. One note, though... the sign on the street says "Best Western Eagle Rock", so bear that in mind. I drove right past it and around the block before I realized it was the right address.

"Family emergency"

5
19/10/2017

We stayed at Best Western due to mother in law in hospital so we needed to be near verdugo hills hospital and her home in Glendale. My only complaint was very loud guest above us & could hear housekeeping cleaning other rooms

"Perfect stay for my trip to Universal Studios"

5
18/10/2017

This lovely best western met and exceeded my needs for a location close to Universal Studios Hollywood at a reasonable price. The rooms had plenty of space, the staff was superb, and the value matched what I've come to expect from the Best Western brand. All staff deserve commendation, particularly Erum at check in / check out, who made sure I had my requested room at a distance from the freeway (My only concern was the noise but none could be heard in the room. )

"Excellent Hotel Glendale"

5
14/10/2017

Easy access to the Hotel from the freeways. Easy access to all points of interest in LA. Clean modern décor rooms and good pool breakfast that does the job. Plenty of coffee good restaurants close by within walking distance. We felt very safe in the area .

"Slept Great"

5
08/10/2017

Comfortable beds, we got in late due to the Dodger Game. There was still parking available. I reserved our room and check-in was easy. Breakfast was got and coffee was ready in the morning. Our room was clean and staff was very helpful

"Sales Trip- San Fernando Valley"

4
29/09/2017

This is a easy access from the freeway ( CA-2 ) and easy to get back on freeway to various directions. The exterior of the hotel is older and needs some UPDATING, the parking lot isn't really designed for larger pickups or SUV's. The rooms are very nice & the beds are GREAT !

"road warrior"

4
28/09/2017

The staff are excellent and really care about the guests. The only 2 complaints are: lack of adequate parking, and rude guests who insist on slamming room doors in the middle of the night (NOT the fault of the hotel). As a business traveler, I am always pleased when I'm comfortable in a hotel.

"First time in this side of town"

4
24/09/2017

This is a nice renovated hotel. Rooms are nice and cleaned, Claudia a customer service with sincere care for all guests. I like the hotel, I think is a bit pricey. I would give it a higher rate but one of our bed's sheets was dirty/stained. I mentioned it to the person at checkout time which unfortunately didn't get her name, anyhow her response was not what I expected. I hope they correct this going forward as like I sai is a nice renovated hotel, close to the Dodgers stadium and we most likely stay there again and double check the bed sheets which I do at any hotel either way.

"Concert at Greek Theater"

5
22/09/2017

Going to concert it was a good location to get to the Greek theater. Took a Lyft and got us right there so easy. Not used to LA traffic but was good. Fast food right across street made it easy to get food

"Good value for money"

4
18/09/2017

Hotel is good, rooms are quite spacious, clean and bed is super comfy. Only downside, a little noisy (aircon, fridge) but on the whole real good value for money. (i didn't use the pool but it did look small.)

"Clean and Great Staff"

5
13/09/2017

My sister-in-law booked us into BW. We were very surprised by the cleanliness of the rooms and the hotel. Teh housekeeping staff does an amazing job and the front desk personnel are friendly and very helpful. Beds are so comfortable I wish I had one like that at home. Breakfast is included and is the standard as at other BW, Plenty of parking, but the spaces are a bit tight for larger vehicles such as a Durango. Near major highways.

"Not such a great value"

2
31/08/2017

The first room was occupied by a service man. I was then offered another room which was OK but very warm inside. Took a long time to cool down. the overall hotel look was not very nice and the rooms were quite small for a Best Western Plus.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service. We are very sorry to read that you experienced inconvenience at check in and because of warm room . This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Okay but by far not our best stay at best western plus"

3
28/08/2017

Room was very tight not enough room for four people to move about with easy. This made it hard to relax. Staff was willing to help with most all our needs that they could. No place to really put our clothes which made it even harder. No phone book or bible or area eating carried in or out. Found this helpful at three other best western we have stayed at in Hollywood,Ga.,Tx. Pool area was very unkept dirty towel always around tables and chairs not clean from day one ,and dirty pool and hot tub that was from trees so we understand that but hot tub needs to be hot so we could relax from our day. House keeping was very good ,did need more coffee in room four people and they did not always have four coffees mix. We had some we got down the street when we went out to do our wash . No wash area at this location, that was something we always use when traveling. Was upset the breakfast area was way, way to small couldn't move about with any easy we were always on top each other . Some the family didn't like it at all as the other people using the area seem like you were in their way when you went up to get something you forgot. Food was good the lady cook was great and that was nice touch. Don't understand why they kept taken the brown sugar away few of us needed it for our oatmeal. It by far wasn't out best visit to best western plus. Space is what this place lacks the most. Every area seems so very small . Needs real cleanup outside. It's doable if for short stay and not often. We were in hopes that it was going to be the one that we use every time we come to the area during the year. We all four said we might have to think this over maybe the one in Hollywood might not have hot tub but it's a larger room and breakfast area place to put our clothes so on. Business area was very small it was in with small coffee area. But they had one so that helped. The staff were very nice people just might not be best fit for us.

"Inexpensive, go location, friendly staff. Not a good choice for a long restful stay"

3
27/08/2017

I stayed here 4 nights in August for work. I ended up in a disabled room for some reason, though I am not disabled. The location is convenient, right off the highway and close to many attractions. In the evenings I would go down to the big outdoor mall a few blocks down the street for meals and other attractions. It's also on the cheaper end for hotels in Los Angeles. It has a standard hotel breakfast, though the breakfast room is rather small. The staff at the front desk and the woman who ran the breakfast room in the morning (she gave me her card but I forgot her name. Rosita?) were all very friendly and accommodating. I would recommend this hotel for a traveller who needed to overnight for 1-2 nights near LA. If you are staying longer, I would suggest a different hotel. The reasons: parking is very tight. The walls of the hotel are very thin and traffic in that area is really loud, all through the night. The hotel itself is old and not recently renovated. The carpet is worn. There were spiders in my room. Some of the other guests were very unpleasant and made me feel unwelcome and unsafe (spitting, playing loud music on their phones in common areas and singing loudly, etc.) It was not the best place for a work trip as I was woken up several times during the night because of loud neighbours or loud cars racing down the street. I would not stay here again unless I was in need of an inexpensive hotel in this area for one overnight stay maximum.

"Nice Stay"

5
27/08/2017

We had a very nice stay. The room was nicely done. We wish the fridge was a little bigger for our needs. The staff was very friendly and helped us with things that we needed. The location fit our needs.

"Misleading"

1
19/08/2017

I don't do reviews. But this just pissed me off. I went on their website to see if they had rooms available before driving down here they had a king-bed room available for a $109 advertised and two double Queens for 139 advertised on their site screenshot attached still to this moment available. Why walk into the lobby there's a big sign saying sold out I asked the lady why does the website show available rooms her response is go ahead and book it if you can. I thought maybe if I booked it through their website rooms would become available who knows even though she's told me she's got no rooms. So I complete my reservation and just before I was going to put my credit card information in I asked her are you sure you have rooms I'm about to pay for this the response is no I'll just call the corporate and cancel your reservation. Luckily I was able to find the comparable room across the street for less money now I'm sitting in my room typing this and their website is still showing$109 rooms available.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service. We are very sorry to read that you experienced inconvenience because of last minute room availability. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your experience in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Friendly and Helpful Staffs"

4
14/08/2017

Staff at this facility are quite friendly and helpful, Clean rooms and comfortable bed. Easy access to and from the highway yet, quite area. Close to restaurants and if you enjoy shopping, it's about 5 minutes drive to the nearest mall. Parking is tight but otherwise, everything is fine.

"Perfect little base!"

5
10/08/2017

Once you get over the fact that hotels in LA are expensive (and they are!) this place ticks all the boxes. It's location is perfect for those visiting Walk of Fame, Hollywood Boulevard, Dodgers Stadium, Universal, Warner Brothers etc. It's also immaculately clean, miserably decorated and super comfortable with all the amenities you could ask for. Rooms have fridges, air con, parking, breakfast (which is delicious and plentiful - hot and cold serve yourself options). Would definitely stay again and you recommend to others.

"family reunion"

5
10/08/2017

very satisfying stay for our family,ages one year old to seventy six and accommodating for my husband who uses a wheelchair. great breakfast, clean pool area easy access and very courteous employees! we will definitely keep coming back to best western hotels.

"Best Western Plus - Eagle Rock"

4
07/08/2017

Had business in Glendale, CA, and this location was the nearest one to where I had to go. Arrived about 1:00 PM and a very helpful desk person was able to get me checked in without problem. Hotel is an older location and not in the best part of town, but the hotel is well maintained and clean. I have stayed at this hotel of couple of times in the past and would do so again.

"Hotel"

4
01/08/2017

Clean rooms and bathrooms. The staff cleaned the room well every day. Caring, professional staff A bit noisy-very close to the freeway Saturday night rates double the week day rates. I did not get a satisfactory response as to why.

"Excellent hotel and wonderful staff"

5
23/07/2017

We came in late at night and the woman cheerfully greeted us by name. That never happened before. All the staff were pleasant and welcoming. The hotel was very quiet even though next to two freeways. Rooms were well maintained. I would return there in a heartbeat.

"LA's hidden jem hotel"

5
19/07/2017

Found this Best Western in Glendale thru my AAA app on my phone. Had great rating and booked it. When I got there after my 6 hour drive I needed a good rest. I was so impressed on how modern and clean my room was. I felt safe and enjoyed my visit in LA knowing I had a very nice place to stay the night. Will stay again next time I drive to LA.

"Glendale Trip"

4
11/07/2017

Stay here while visiting Univerisal Studios Hollywood and California Beaches. Free wifi and delicious hot breakfast with option of free parking. Didn't like how we had to tidy up the pool to use it, how TV turns on with full volume, how the corner closet was useless to hang things, or how the room shake for unknown reason (downstairs neighbors maybe?)...but would stay here again since so close to to highways and budget wise.

"We prefer to stay at this location when in the LA area"

5
10/07/2017

Very clean, comfortable room with cooked eggs and protein to start the morning with a fresh hot cup of coffee. The hotel is right off the freeway and easy to find. Lots of food choices in the area to select from and places to visit nearby. Hot eggs were fresh and had onions and peppers.

"Decent"

3
30/06/2017

This hotel is in a reasonable location if you want to be close enough to Hollywood and not end up costing a fortune. Rooms are fine. It's right beside a freeway, nearly under it so ask for a room on the side away from the freeway. Breakfast arrangements are ok. It's not a hotel that you would look forward to visiting but it's a decent base for some local sightseeing. Staff were helpful .

"We would stay here again."

5
24/06/2017

My husband and I both liked this Best Western Plus very much. The room was very clean and the breakfast was great and not the same every morning. All of the people at the front desk were very nice and in particular, Claudia was just a delight! I would say however, that we could not swim in the pool because it was not heated and it felt like ice water. Other than that it was a great stay and we would stay again if we should return. Patti R.

"Extremely Clean and Comfortable"

5
13/06/2017

Beautiful hotel and very clean and spacious room. We loved the bed linens and the amenities in the room. The breakfast was not the best - the eggs tasted artificial and had bell peppers in them - yuck. The breakfast room was hot and too uncomfortable to eat in so we had to go outside. The outside area was very nice - nice seating and décor.

"BW Glendale"

1
05/06/2017

This hotel is on the corner of a very busy street and the freeway. It is more like a Motel than a Hotel, so if you don't mind paying Hotel prices for a Motel, and you like traffic noise 24 hrs go for it. The pool area is also extremely small and appeared to not be well cared for. When we inquired about being moved to a room further from the street, the Front Desk said they were sold out and she could do nothing. Both my husband and I got the impression that she was not being honest and just didn't want to bother to make a change for us.

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for taking the time to convey your comments regarding your recent experience with us. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. we truly apologize for not being able to accommodate your request because of room availability. If you find yourself in the area again in need of a hotel, please do not hesitate to give us a call, we will assign you a room that is furthest away from the freeway. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We look forward to hearing from you and being of further assistance. If I can provide any assistance, please don't hesitate to contact me directly at 323-256-7711.

"Tour"

5
31/05/2017

We had a great stay at BWP Glendale. Location is great, the rooms are big, clean, and very comfortable. The Reception is warm and hospitable. Claudia and Rocio are very helpful and they are very reliable. I would definitely return and book at BWP Glendale.

"The Price is Right"

5
27/05/2017

Staff was super. Room was newly decorated. Breakfast staff was very helpful and friendly. Location isl right next to freeway, but our 2nd floor room was very quiet. Only a slight issue >> parking spots are VERY narrow. I will have to lose weight or get a smaller car!

"Ok for a couple of nights"

3
27/05/2017

This is an ok motel. The room was fine, there were nice shower amenities too and a good selection of TV channels. I was disappointed in the pool though as it is very small, in a shady area and not very warm. The hot tub was out of order. The weather was hoe and I had been looking forward to using the pool but it just was not very inviting. Also, there were no ice buckets, although there was an ice machine.

"Overnight stop"

5
23/05/2017

Reasonable price, fast checkin, helpful staff, good size room, great bed, extremely clean room, solid breakfast (thanks Maria!) parking spaces are a little tight for large autos, but that is the only downside I can come up with...

"Comfortable Stay"

3
18/05/2017

This hotel is comfortable. Rooms are clean. Parking available. Nearby Griffith observatory which is closed on monday, so plan your trip accordingly. It is near many tourists places. Nice place to stay.

"Good hotel for a reasonable price"

4
17/05/2017

I've stayed here a couple times. It's a no-thrill hotel, comfortable enough, for a reasonable price in this expensive county. I like the fact that each room has a microwave and refrigerator. They serve great purpose. Also, the fact that coffee is available all day in the lobby is awesome! I like a cup in a morning and a cup in the evening. Breakfast is decent. It's a good meal that can keep you filled well. Overall, it's a good hotel. Employees are nice to guests also.

"great hotel"

5
12/05/2017

this is great hotel for price .. rooms great beds comfortable and allot pillows ,, location is perfect freeway on ramps are close service is great quiet and allot places close to eat at . can drive downtown L.A.. on ly 15 min of west side areas in half hour

"Just AWSOME !!"

5
07/05/2017

We checked in on Thursday checked out Sunday.. It's a very professional, homie feel kind of place. Extremely pleasant to look at not to mention that all of the amenities were there. 20 mins drive to any local night bars and clubs. Continental breakfast was good breakfast but what made it the best was a staff worker by the name of Rocio. She was very welcoming and attentive. Showed me how to use 'the waffle making machine', asked her tables if they needed anything, if they needed something she will get it for them. She also cleared peoples plate as they were done. Pleasant, pleasant stay.

"Awesome stay"

5
07/05/2017

Easy to talk to staff, pleasant people, pleasant atmosphere, pleasant food qualities, sexy decor, cleanly, artsy, accessories accessible, friendly staff, fairly close to the city, and parking available.

"Outstanding hidden Gem"

5
02/05/2017

This property was excellent! Due to it being on the edge of Eagle Rock, I was worried. Trust me, nothing to worry about. The staff was outstanding, friendly, and well versed. Breakfast was super, location was outstanding.

"Extremely Disappointed"

1
01/05/2017

The girl upon check out would not contact manager. We were told we had to wait until Monday to speak to him in regards to a cancellation. She stated "well you work for a hotel you should know the rules" Extremely disappointed

Sohaib-Rana, General Manager at Best Western Plus Glendale, responded to this review
Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service. We are very sorry to read that you experienced inconvenience because you were unable to contact with management on weekend . I cannot apologize enough for the inconvenience. I would appreciate the opportunity to speak to you directly to ensure I follow up appropriately with our front office staff. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.We look forward to hearing from you and being of further assistance. If I can provide any assistance, please don't hesitate to contact me directly at 323-256-7711.

"Excellent"

5
30/04/2017

Excellent service enjoyed my stay felt like I was at home. I thank the staff for being so convient I appreciate the welcoming and palightness.i will definitely stay here again. Thank you all an I hope to see you again.

"The best stay ever."

5
29/04/2017

Wonderful customer service. Excellent service in all areas. The best stay ever. Food was great. Plenty of parking. Close to everything. Food across the street. Coffee and drinks available all hours. AAA++

"Great location for access to LA; flip side is fwy noise"

4
28/04/2017

Clean hotel, well-situated for access to downtown, Occidental College, Pasadena and Glendale. But location on Colorado Blvd at Glendale Fwy (2) on-ramp can be a bit noisy. I eventually got use to it but if you are a light sleeper could be an issue. Convenience and cleanliness, along with free parking, Internet, and breakfast would outweigh noise factor and I would return.

"Decent motel in Eagle Rock"

4
27/04/2017

This Best Western looks like it has been renovated. Rooms are nice inside, outside has been painted and looks good. It is still a motel (outside access doors to the rooms) and is not in the best area (but not really bad either). Beds are fine. Standard hotel hot breakfast with eggs and bacon/sausage. Not a bad choice if you are looking to save money.

"Ehh"

3
24/04/2017

The bed is super hard I woke up like 4 times. The bathroom light is automatic an it's creepy. I'd rather turn on the light myself than motion sense. There's a window in the bathroom an I woke up in the morning an I thought the bathroom light was on. also the blow dryer only worked on low not on high. I'll throw in that we asked if they had any jacuzzi suites available an they had one left but the jets were broken it was 180$ they offered it to us for 160$ lol but we declined for a regular room cause their would be no point. Overall it's alright but not the best the bed isn't comfortable at all. Hard as a rock.

"Good"

5
23/04/2017

Very good Service . Kristine was very helpfull 10 points The hotel is near main road. So it is bit noisy.but is great to be quik on the main road. Also the nice is that withna short drive you are in pasadena

"Excellent choice"

5
13/04/2017

We could not have been more happy with this lovely motel. We chose it as a base for a five-night stay in LA after reading other reviews and did not regret it. After stepping off a 13-hr flight and negotiating the freeway, this little oasis was amazing. Our room was modern and clean, clearly they've had a renovation recently. The shower was huge and had constant hot water (always a good thing). We had a hot breakfast every day, and it was pretty darn good - always waffles and eggs, with a rotation of bacon and sausages. The only thing to watch out for is the small car parks (a minor inconvenience) and the freeway noise, though we barely noticed the latter after the first day. The location is great too, just hopping on and off the I-5 was very convenient. The staff were lovely too, the security latch on our door broke one morning and they fixed it by the afternoon.

"good place to stay "

4
10/04/2017

The location is excellent and easily accessible by car, with several fast food places within walking distance. The room was nice and spacious. It was a bit noisy due to the busy roads nearby. The breakfast even included omelette and bacon, as well as porridge, in addition to the usual sweet stuff (including the possibility to make waffles), so it was quite pleasant.

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
We appreciate your feedback as it helps us consistently improve our service. We are glad the location of the property was convenient for you, and that our room amenities made your stay that much more pleasant.We are delighted to read your kind review and happy to know that you also enjoyed our breakfast buffet. We hope you will come back and see us again soon.

"The hotel is NOT in Glendale, it's in Eagle Rock"

2
10/04/2017

First of all, the name is deceiving: it's NOT in Glendale, it's in EAGLE ROCK, which is a much worse area. Secondly, it's RIGHT by the freeway, and on a very busy boulevard, so the traffic noise is incredibly loud ALL NIGHT. Even with earplugs in, I could still hear it. The hotel is old, and the rooms are very small, the TV is mounted on the wall to save space, there is a tiny refrigerator, which was nice. Thankfully, we only spent a night there, but it was completely overpriced at 164/night!

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for taking the time to convey your comments regarding your recent experience with us. We are very sorry to read that you experienced inconvenience because we did not meet your expectations We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We look forward to hearing from you and being of further assistance. If I can provide any assistance, please don't hesitate to contact me directly at 323-256-7711.

"Wonderful stay in Glendale"

5
06/04/2017

Great hotel! Front staff is wonderful! Kristine was very friendly and extremely professional. Ended up staying a second night due to chance of plans and Kristinne was able to handle the change smoothly. The hotel was very quiet and the room was very clean and in wonderful condition. Breakfast had a great selection. Will definitely be back!

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thanks for choosing the Best Western Plus Glendale for your recent visit to Los Angeles. We are delighted to read your kind review and happy to know that you enjoyed our breakfast buffet, the hospitality of our team members. Your comments encourage and motivate us to better serve our guests experiences every day, thanks for your feedback. We look forward to seeing you again in the near future.

"Great Hotel IF YOU DON"T HAVE A CAR"

4
04/04/2017

Very nice room and great bathroom. Stayed on top (3rd) floor but they do have an elevator. But they must have parking spaces (and narrow ones at that) for only HALF the amount of Rooms. Had to park 5 blocks away and walk back to hotel after being out late.

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for taking the time to write your feedback. You are helping us deliver a superior experience for you and other guests in the future. We are glad that you enjoyed our rooms and amenities. We are very sorry to read that you experienced inconvenience because of parking. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Best Western Plus Glendale"

5
01/04/2017

amazing hotel, friendly and courteous staff, reasonable pricing especially for a last minute trip to universal studios! :) room was clean and had awesome amenities. Hard to find a place like this in LA area, but glad we did and we will be staying here again!

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind reception. We welcome all feedback as it constantly allows us to improve our service and offerings. We are glad the staff made you feel welcoming and that you enjoyed our location, and recently remodeled rooms. We hope to have you stay with us again in the future. Thank you.

"Never again"

1
26/11/2016

The room was ridiculously small and horrible location, horribly over priced...the iron didn't work contacted the front desk in person and they did nothing about it. the restrooms were extremly small, and will never return to this location again.

"Updated!"

4
23/11/2016

This motel had been recently updated and the room was very clean and attractive with a modern bathroom, comfortable beds and all the extras (refrigerator and microwave). Also for the Los Angeles area, the parking lot was spacious which was a plus!

"Pretty good for the price that you pay"

5
22/11/2016

Overall, it was quite a pleasant stay at the hotel. Staff is pretty friendly, and they have really comfortable beds here! Lots of place to put your stuff, and the breakfast is pretty good. However, the breakfast cut off time is at 9:00am, which I think is a bit early. The wifi is free, but sometimes got connected/ disconnected which was a bit annoying. Overall, it was a pretty great stay here.

"Courteous , helpful staff and immaculately beautiful rooms"

5
18/11/2016

Sirene was very helpful in helping me book a room for three nights. The king spa room is a joy to relax in ! The room is beautiful the staff is very polite. Maria the breakfast cook is a very polite and courteous asset to the company as well. She was sure to keep the area stocked and clean. Great job ! I will be back ! Many thanks !

"A nice dececnt place to stay"

4
17/11/2016

I have been staying here for over 10 days now and it is a good place to stay, especially the Staff is very helpful. Maria is incharge of breakfast and enquires each person and very helpful. It is near to Supermarkets, Glendale galleria

"Great stay!"

5
17/11/2016

We spent three days here and everything was excellent! Love the Japanese Modern look of the interiors. Classy. Claudia at the front desk allowed us to check in early; Maria rocked breakfast. We love staying at Best Western.

"Comfortable stay at Best Western Eagle Rock Inn"

4
26/10/2016

Comfortable room, staff is very friendly and accommodating, Maria has a nice breakfast, always hot and ready every morning, breakfast area is very clean and it is always stocked. We booked through Booking.com and I screwed up the room type, although the staff could not change my room because I booked through a 3rd party she was still helpful and asked us if we were okay with the room the next time she worked. The rooms are clean and always cleaned very nicely everyday.

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thanks for choosing the Best Western Plus Glendale for your recent visit to Los Angeles. We are delighted to read your kind review and happy to know that you enjoyed our rooms, breakfast buffet and the hospitality of our team members. it is important to us because it allows us to consistently improve our service. We hope you will come back and see us again soon. Thank you.

"Never judge a book by it's cover"

5
21/10/2016

My wife wasn't fond of the exterior look of this hotel, but once we were in our room she quickly changed her perception of this place. the room was very clean (we had our two young children with us) & comfortable. Friendly front desk & breakfast room staff. We will surely return to this hotel when we're back in the area.

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thanks for your perfect rating. We truly appreciate you shared your recent experience at our property. You are helping us deliver a superior experience for you and other guests in the future.We are glad you enjoyed our newly remodeled rooms, breakfast and that our staff were able to meet your expectations. We look forward to seeing you again in the near future.

"Friendly and Helpful"

5
12/10/2016

Hotel staff are friendly and go above and beyond to assist guests, operating in a concierge-type fashion, assisting with cab service etc... The breakfast staff kept the food well-stocked and assisted elderly guests and families with small children with obtaining their food. The room is clean and the bed extremely comfortable. Excellent value for Los Angeles.

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service. We thank you for your kind words about our front office and breakfast staff. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you.

"Best Best Western"

5
30/09/2016

In my experience, When you pull into a Best Western, you never quite know what you are going to get. This one doesn't look exceptional from the outside -- older, tucked in next to the freeway. But the rooms a really nice, clean, well appointed, and smart in the way they are laid out, from the shower to the chairs. Good place.

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thanks for your perfect rating. We truly appreciate you shared your recent experience at our property. We are glad you found our rooms comfortable, clean and appealing, and also that you found our amenities useful. Comments like yours inspire us to continue working real hard and give better experience every day. We look forward to seeing you again in the near future. Thank you.

"Good value, not a great location."

4
26/09/2016

I had a good stay at the Best Western Glendale, mostly due to the excellent staff and friendly service. The rooms are very comfortable and I had a pleasant stay overall. The location is very functional, too close to the highway for my taste but convenient in terms of getting around.

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thanks for choosing the Best Western Plus Glendale for your recent visit to Los Angeles. Your comments encourage and motivate us to better serve our guests experiences every day.We are glad you enjoyed our newly remodeled rooms and our staff were able to meet your expectations.We thank you for staying with us, and hope to see you again in the future.

"Surprising good deal"

4
25/09/2016

This is a great deal for couples. Not too expensive for LA area, close to Hollywood, Griffith Park observatory, and Santa Monica beach area. Provides a nice breakfast, Rocia did a fine job of replenishing eggs, sausage, etc. Desk clerk Claudia very helpful with directions, even gave us a couple of lamps for bedside table. Modern decor in rooms have recessed overhead lighting, some adjustable. Best of all, every evening after sightseeing, we walked thru the gate into the pool area (very small) and slipped into the hot tub. Relaxing . No real restaurants close by, but we didn't want to go out again anyway. Across the street was Popeyes and Pizza Hut, with Raplhs grocery about 3 blocks away. Since the rooms all have mini fridge and microwave, we heated some entrees from store, ate on the umbrella tables around pool. Spent 4 nice days here.

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thanks for choosing the Best Western Plus Glendale for your recent visit to Los Angeles. Thanks for your positive feedback, we appreciate because it allows us to constantly improve our service. We are glad the location of the property was convenient for you, and that our room amenities and staff hospitality made your stay more pleasant We thank you for staying with us, and hope to see you again in the future.

"Better than expected"

4
22/09/2016

Nice and clean hotel. A little small, but that wasn't a problem. All the staff we encountered were nice. The frontdesk staff were always smiley. This was one of the few hotels that I came across while searching for hotels in the L.A. area that included free wi-fi, free parking, and free breakfast...which was great. The swimming pool, hot tub, and outdoor eating patio were all really tiny though. Parking was also limited. The spaces are so tight, a lot of cars took up 2 spots, limiting the parking lot even more...which was annoying. Also, the bathroom always had a sewage smell that I think was coming through the shower drain. If the parking and sewage smell wasn't a problem, I would've given this hotel a 5 star. Hotel was right across the freeway entrance too, which was very convenient.

Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thanks for choosing the Best Western Plus Glendale for your recent visit to Los Angeles.Thank you for taking the time to write your feedback. You are helping us deliver a superior experience for you and other guests in the future. We are glad that you enjoyed our amenities. We are extremely sorry for the inconveniences you had during your stay for parking and sewage smell. We hope to see you again soon if you find yourself in our area. Thank you.

"Convenient location to amenties"

4
19/09/2016

This Best Western is situated half way between downtown Glendale and downtown Pasadena. (about 10 minutes away) . Downtown Los Angeles is 30 minutes away, with traffic. Just down the block from there's a charming Italian Restaurant. Also, nearby there's a Super Market, a pharmacy, Starbucks and even a nice city park. All-in-all a great location for this traveler.

"Nice property in not so great area!"

3
15/09/2016

Was in LA to attend a bridal shower and needed a hotel in close proxy to venue for myself and 2 daughters. Advertised rate increased during online reservation process and both hotel and B agents would not honor lower rate. Although the hotel had been remodeled since my last stay several years prior, it was over priced for the location and value received. Also, after authorizing and pre-arranging payment, the wrong credit card was charged! Hotel staff was pleasant and corrected the error.

"Great base to investigate the area"

4
04/09/2016

A bit out of the way from Los Angeles but a great location if you have a car and don't mind a bit of driving. Only around 15 minutes to Universal and the studios which makes it worth the stay here if that is where you are headed. A selection of eateries nearby – mainly fast food however the Galleria Glendale about 5 minutes drive away has a wide selection of restaurants and shops. There is a Target and Macy's about 5 minutes walk from the hotel at the Glendale mall. Rooms are pleasant and clean. Coffee, fridge and microwave in each room and wifi is decent. Breakfast has a good selection of breads, waffles, cereals, eggs, sausage and pastries. Staff are really pleasant and helpful. Parking available at the hotel. If you don't mind being that bit further out then this is a great place to stay.

"Baseball Game "

5
27/08/2016

Upon arrival everything seemed very nice from the outside. Check in process was very smoothly handled. Good job GSA! :) HSKP was also very kind, and took care of stay over service nicely! Very pleasant stay! If we come down again to the area we will stay here again! :)

"The staff is the best thing at this hotel"

3
23/08/2016

This hotel is located at a very convenient spot which enables the visitors to access the highway in a minute. It is in a fairly good location. The rooms are comfortable and clean. The dining space is too small, but the food variety is OK.

"Will stay again"

4
21/08/2016

Parking is limited and spaces small not good for full size vehicles. Breakfast was good. Room was clean. Property was clean. Sleep great on mattress. Room size small but fine for two people. Front desk very friendly and helpful. Stayed a couple of days while visiting family.

"Satisfied"

4
16/08/2016

Arrived in the evening and was quickly checked-in by a friendly guy at the reception. The room was pretty good for a motel and everything looked fairly new and clean. The room was on the upper floor which was more quiet than expected since the highway is close. Breakfast was okay but could have a better quality of foods, would have given top rating if breakfast was better. All in all i would stay there again.

"This place gives me the creeps. Look for a better alternative."

1
31/07/2016

Frankly, I'm surprised that this motel has gotten any positive reviews. I guess there's no accounting for personal taste (or tolerance). I'm even more surprised that the Best Western organization has not sanctioned them. The only positives (this is the 1-Star rating): - Location is adjacent to the Glendale Freeway (Highway 2); also close to Highway 134 and a city park. - An enthusiastic, customer-oriented hostess in the breakfast room. The problems: - Indifferent, inefficient service from all front desk clerks, no matter what time of day (aka employee shift). The staff's driving concern is not customers, but the managerial hierarchy (the owner or manager on duty). They present themselves as dis-empowered and rote. Turnover seems to be high. The customer service jeopardizes BW brand loyalty. - The indifferent (intimidated?) culture also is exhibited by the maintenance staff. - Shoddy cleanliness and maintenance of the facility. Examples: the ice machine has disgusting (and unsanitary?) stains and cracks, the elevator is rickety, the luggage carts are greasy, the stairs and walkways are dirty and stained, there are beds and linens stashed under the stairways. Really, this place needs a mother to make it clean its room! - Although there are a supermarket and a few restaurants within a few blocks away, if you walk to them you will encounter people who are so mentally ill or impoverished that there's reason to feel you're risking your safety. I couldn't get out of this place fast enough.

"A very nice motel tucked in next to the freeway"

5
30/07/2016

I hadn't stayed in this area of Los Angeles for many years so I was using a recommendation from a friend as far as staying here. While it's a little pricey everything in that area is so I guess it was well worth it. It was pretty easy to find, as easy as anything is in the Los Angeles area. It was clean, neat and was very brightly colored on the exterior. The room was clean, neat, spacious and everything worked very well. The staff was very friendly and accommodating both while checking in and checking out. If you're looking for a place in the West Pasadena/Glendale/North Los Angeles area give this one a try.

"Great Breakfast"

3
25/07/2016

I stayed in this hotel as my husband was having surgery. Its not in the best part of town but its close to the freeway. The parking spots are tiny, the ice machine has mold and the rooms are average but the breakfast they serve in the morning is fantastic. I would suggest staying during the week as they price gouge on the weekends.

"Way Overpriced! "

2
23/07/2016

We are a family of three with a toddler and we stayed at this hotel because it was the cheapest room available for last minute booking. We paid $200+ for a queen size bed for the three of us. Even though our son is small, not having a King size bed meant we did not sleep well. A night without rest should not cost $200! The hotel is located across from some fast food restaurants, which could be convenient. There is not a coin operated washing machine at this location. Overall, we felt robbed after paying so much to stay here!

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
On behalf of our entire staff here, we would like to apologize for not exceeding your expectations. Our availability has been extremely limited this past month, and as such, we often are not left with many options for last minute bookings. The rate is also contingent upon local events in the Los Angeles area, so it is possible the rate was higher on the given day because of this. However, we would love to regain your faith in our hotel, and would welcome the opportunity to discuss a future stay, with the appropriate room type that you desire. We look forward to hearing back from you. Sincerely, Management Best Western Plus-Glendale

"Nice hotel in convenient location"

5
21/07/2016

The hotel was very comfortable and affordable for the area. Nice outdoor swimming area - small but clean. Room was quiet and bed was good. Good shower. The location is right off of highway 2, and easy to get to.

"Lighting and other issues"

3
19/07/2016

The rooms need desk lamps. A homeless person -- unfortunately dirty -- was allowed to wander around the food and take whatever she wanted. The sinks need stoppers so I could shave properly. The staff was friendly. The room was clean.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
We are sorry to hear that we did not meet your expectations. We apologize that these issues were not resolved during your stay in a timely manner. While we are glad that our staff made your experience pleasant, we would welcome the opportunity to regain your faith in our property. Should you decide to book with us again in the future, we can work to ensure that you are provided with a lamp for you room. Thank you for your feedback, it is very appreciated. Management Best Western Plus-Glendale

"Clean, quiet, and helpful staff"

4
18/07/2016

We stayed just one night at this Best Western and had to leave in the morning to make our flight before breakfast was served. However, the staff offered us food to take with us. Since we were in town for a wedding in the Eagle Rock area, we checked in early and when we returned that evening our bags were ready for us in our room. Even though the location is right off the freeway, we did not hear any traffic noise in our 3rd floor room. We always appreciate that the Best Western Plus properties are clean and well maintained.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your positive reception. We are glad that our staff were able to accommodate you with breakfast offerings on account of your early departure. We are happy to hear that everything about the property and your stay was pleasant. We hope to see you again in the future! Thank you, Management Best Western Plus-Glendale

"good location , need better amneties"

4
11/07/2016

Hotel location was good but the towels in the room were not so clean. Nearby to Los Angeles and other attractions. Breakfast items were okay. They had hot waffles but no other varieties. very near to freeway

"Very comfortable and helpful staff"

5
06/07/2016

The room was very comfortable and clean. The staff was very helpful and pleasant especially Rocio at breakfast and Dee at the reception desk. The included breakfast had a lot of options and was good. There are food options around and it's easy to get onto the highway to get around LA. We would definitely recommend it.

"Nice and Very Clean"

5
06/07/2016

My daughter and I were in town for her state board licensing exam. We arrived late, but the hotel staff was very friendly and accommodating. The location is good; close to shopping and restaurants and there was a city park next door. Our room was tastefully decorated and very clean. We were also very close to the exam location. Our stay was brief but I would recommend this hotel because of the good location, close proximity to two large malls (Glendale Galleria is also about 5 minutes away.)

"excellent"

5
05/07/2016

A great hotel, clean, updated, amazing staff, great breakfast and close to many attractions. I would not stay anywhere else, I've stayed there on 4 different occasions! You will be greatly satisfied with the amenities and staff!!!

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind reception. We are glad that you found our location convenient, and that our staff and amenities were pleasant for you. Thank you again, and we hope to see you again in the future! Management Best Western Plus-Glendale

"Best Western plus Glendale, CA"

5
05/07/2016

This hotel is a great value for the price point. It is a small hotel but they have everything you need and the breakfast is worth getting up for. The worker are extremely friendly and helpful. We also liked that is close to a great mall about 8 mins. west of the main street.

"Quality accommodations"

5
28/06/2016

Our stays at BW Plus have always been a pleasant experience. This particular property in Glendale California was exceptional. It is located on a busy street near a highway off ramp. The room was so well insulated we were sheltered from the traffic noise. Big plus!

"Great Best Western"

5
27/06/2016

Room and bathroom was pristine clean, front desk staff are friendly, check in was painless, well kept property, family style guests (no wild parties and noise going on here) comfortable bed, new modern fixtures, and the breakfast and Rosa their Server were way above and beyond average. Toni Watson, Your customer for life

"Great stay"

5
25/06/2016

Clean rooms friendly service breakfast it's good and Rocio the lady making the breakfast make me feel like I was at home even do it was bussy she was rushing to keep everything in line cooking, cleaning and greeting people I'll give her 5 stars and the hotel too.

"Steer clear if parking is needed"

3
24/06/2016

Unless you have a very small automobile or are arriving by taxi, you will want to choose a different location. Otherwise, the hotel is great. The pool is clean, and the rooms are adequate. The freeway is very close. There are fast food restaurants that will deliver if you need room service.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback. We apologize for our tight parking situation, but we are pleased to hear that you enjoyed the other aspects of our property. We hope you will continue considering this location for future lodging purposes. Thank you, Management Best Western Plus-Glendale

"Satisfied customer"

4
17/06/2016

Hotel and room was clean. Looked newly updated and modern. Had good breakfast. Served Starbucks coffee and had fruit infused water. Nice touch. TV had two HBO channels to watch which was nice. Overall nice place to stay.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind feedback, it is much appreciated. We are glad that you enjoyed our remodeled units, coffee, and breakfast offerings. If you find yourself in need of lodging the LA area again, please feel free to give us a call to make a reservation! Thank you, Management Best Western Plus-Glendale

"Good hotel"

4
15/06/2016

Staff are very helpful and accommodating. Breakfast is good as most of the BW hotels. Decent drive to most of the LA attractions. The rooms have been remodeled as the last time we were here. The only complains my wife has are too high on the lavatory design and no fans in the bathroom. Overall good stay in this place.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for the kind response. We are happy to hear that you enjoyed our breakfast, and the location was convenient for you. We apologize for the height of our toilets and lack of fans in the bathrooms. Even so, we hope that you will consider our location again for your lodging needs in the future, and we look forward to having you stay with us again. Thank you, Management Best Western Plus-Glendale

"Best Available"

3
07/06/2016

I have stayed at this hotel several times because it has a very convenient location near some major freeway intersections yet is in a pleasant neighborhood with shopping nearby. It has been remodeled recently - super modern upgrades, a bit too 21st century for this old lady, but I'll still stay there the next time I'm in the area. Staff is fabulous!

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Susan, We are glad that you have enjoyed you stays with us, and that the location was convenient. We are also pleased to hear that our staff made you feel welcomed. Thank you for staying with us, and we look forward to having you stay with us again in the future. Thank you, Management Best Western Plus-Glendale

"No lamps by bed"

2
02/06/2016

My wife and I like to read in bed before we go to sleep. The only light in the room was the ceiling light with a switch by the door. I have spent thousands of nights in hotels ,and I have always had a lamp by the bed. We will not stay here again.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
We apologize that our rooms do not come equipped with lamps. However, we do offer lamps for our guests if they are requested at the front desk. We are truly sorry that we were not able to meet your standards, and we would welcome the opportunity to regain your faith in our location if you would allow it. We hope you will consider us again in the future. Thank you, Management Best Western Plus-Glendale

"one night stay close to Unoiversal Studios"

5
25/05/2016

We drove from San Francisco to Orange county to visit some relatives and we wanted to visit Universal Studio as well. for saving time we stayed one night (May 19th) in this hotel which is close to Universal Studios. I can say I wish I could stay more days in this hotel. Everything was perfect. very nice place for relaxing after a busy day. you never get bored. view to street, a plaza in front of hotel, a big mall couple of blocks away, small outdoor pool, high speed internet, flat screen TV. - Location is perfect. close to universal studios and a mall, in front of pizza hut. easy access to highway - Very friendly Staff . I only remember Rocio's name, a nice lady taking care of everything in the kitchen, all others at reception are very great and friendly, both day and night shifts. - 24 hour Starbucks coffee, and also tea in kitchen area. It was very pleasant to grab a coffee after a long walk and busy day. - very delightful breakfast breakfast including egg, bacon, oatmeal, waffle, cheese, butter, jam, bagel, Starbucks coffee and fruit juice. For sure this hotel will be my first choice next time.

BW G, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your wonderfully kind feedback, it is immensely appreciated. We are glad that you found you stay as pleasant as you did, and that our staff and amenities treated you well. We are happy to hear that we are at the top of your lodging considerations in this area, and we look forward to seeing you again in the future! Thank you, Management Best Western Plus-Glendale

"Excellent"

5
24/05/2016

I had to stay in town for 3 months on business. I love the rooms very clean and the staff is so friendly. The staff members were able to make it so that I did not have to move from room to room. I recommend this hotel to all my friends.

BW G, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind feedback, we are glad we were able to make your extended stay with us a pleasant one. If you find yourself in need of lodging in our area again, please do not hesitate to give us a call to make a reservation! Thank you, Management Best Western Plus-Glendale

"Travels"

4
20/05/2016

Room was a bit small but the bathroom was nice and bed was comfortable. Room offered all the amenities which was great. I stayed in what was supposed to have a king bed but it looked more like a queen. It said full breakfast was offered but it was more like complimentary breakfast. That was disappointing. I thought the price was a little high for the room but overall they stay was good. I would stay there again.

BW G, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback, it is appreciated as it allows us to consistently improve our services. We apologize that we were not able to get you into one of our king bed bedrooms, and would gladly ensure that you receive a room of that type if you make a reservation with us again in the future. We also apologize that our breakfast did not meet your expectations, however, we would welcome any suggestions you may have for improving it. Thank you again for staying with us, and we look forward to seeing you again if you find yourself in our area in the future, please do not hesitate to make a reservation with us. Thank you, Management Best Western Plus-Glendale

"Will not recommand"

2
18/05/2016

When I booked this hotel, I specially requested that we do not want the first floor, but they ignore our notes. After checked in, the room 's carpet was clean, all our socks got very dirty after several minutes. Also, the breakfast was not very good also. We have booked 10 nights through different hotels, this is the worst one. We will not stay here next time.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
We are sorry to hear that your experience with our hotel did not go as planned. For that, we truly apologize for not being able to accommodate your request to be on the first floor. We would love the opportunity to regain your faith in our location if you will allow it, we also would welcome any suggestions on how we can improve our breakfast offerings. Regards, Management Best Western Plus

"Hotel Breakfast"

5
18/05/2016

The coolest Best Western hotel I have ever stayed in so far. Valerie from front desk and Roci from the breakfast area were super nice with professional attitude and did excellent job assisting me. This is very important when it comes to the people who are traveling a lot for business. Thanks again for professional service :)

BW G, General Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for you kind feedback, it is much appreciated. We are glad that you found our location to be unique and pleasant, and that our staff were able to provide you with excellent service. We would be happy to see you again in the future, and would welcome you with open arms. Thank you, Management Best Western Plus-Glendale

"Very Good Experience"

4
13/05/2016

The room was clean and the TV huge. The service was excellent. The lobby was very clean and the employees were very nice. The breakfast was also very good and the service area very clean. Overall I would definitely recommend this hotel to people traveling for business or pleasure. There are restaurants, fast food, and shopping in close proximity to the hotel. The parking is very tight but that was the only downside of the hotel.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind feedback, we appreciate it as it allows us to keep improving our brand. We are glad you found our property to be clean, the amenities to be pleasant, and that you enjoyed our breakfast. We would like to extend our apologies to you for our limited parking situation. Please do not hesitate to make a reservation with us again in the future should you require lodging in our neighborhood. Thank you, Management Best Western Plus-Glendale

"Good clean rooms and good breakfast"

4
02/05/2016

Loved the cleaniness and modern lobby. Love the new renovated rooms. Nice appliances. Big LED tv. Nice walk in shower and toilet. Breakfast is good with chicken sausages and scrambled eggs with build your own waffles,parfait etc. Only problem was leaves falling into pool which made it unattractive to swim in. Friendly staff!

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback, it is much appreciated as it allows us to constantly improve our service and product. We are glad that you enjoyed our remodel, as well as the quality of our rooms. We apologize for the leaves in the pool. We will take note of it and do our best to correct the issue. Thank you , and we hope to see you again in the future! Management Best Western Plus-Glendale

"Great place with wonderful staff"

5
30/04/2016

This is a very nice hotel which has updated decor and completely modern facilities including comfy beds and good internet service. It's located in a convenient place near the intersection of a few freeways. But the best part is the staff who are very helpful, warm and professional, more like you'd expect at a fancy hotel.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind feedback. We are glad our staff and amenities made your stay as pleasant as much as it did, and that our location was most convenient for you. Please feel free to make a reservation with us again in the future, we would love to have you stay with us again. Thank you, Management Best Western Plus-Glendale

"Good Hotel"

4
30/04/2016

Good overall....a bit pricey. Rooms were clean and beds seemed nice. Breakfast could have been a bit better and costs a little high for the overall area. Location near highways and amenities were good. WiFi we had issues with.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback, we are sorry that our breakfast and WiFi did not meet your standards. We would love to hear your suggestions if you were to stay with us again in the future. We strive to improve our services and amenities, and that can only be accomplished with reception from our guests, so we thank you again. We hope to see you again in the future should you require lodging in or near our neighborhood! Management Best Western Plus-Glendale

"Enjoyable stay"

5
24/04/2016

Excellent value for a 4 day stay. Property is well maintained and convenient to the expressway. The staff was always cheerful and friendly. The breakfast bar had better quality than your usual mid priced hotel

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback, we are glad you found our rates reasonable for the service we provided. We are glad our maintenance and remodel were pleasant for you, and that you found our staff helpful and friendly. Please do no hesitate to book with us again in the future should you require lodging in the Los Angeles area again! Thank you, Management Best Western Plus-Glendale

"Ellegant and Afordable"

5
22/04/2016

Good Location. They remodeled just over a year ago. Well Maintained. The Breakfast included Eggs and Sausage as well as Waffle. Just an overall good experience. One of the few hotels in the Los Angeles Area I always return to.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback. We are glad that you enjoyed our breakfast options and that the overall stay was pleasant. We look forward to seeing you again, please do not hesitate to make a reservation with us again in the future! Thank you, Management Best Western Plus-Glendale

"spring visit"

4
18/04/2016

convenient to expressway. general conveniences in area such as shopping, food, and transportation. property was kept up well. gracious staff. well supplied amenities. anyone whose a baseball fan would consider location

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback. We pride ourselves in our convenience to many locations in the LA area, and glad that you found it to be as well. Thank you for complementing our renovations and staff as well. Please give us a cool to book with us again in the future if you are ever in need of lodging. Thank you, Managment Best Western Plus-Glendale

"Great experience, wonderful staff!"

5
18/04/2016

My daughter and I stayed at this hotel for one night. The staff was very friendly and helpful. The room was clean and nice. Good value for your money. Definitely recommend staying here if you are in the area.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for the kind feedback and recommendation, we appreciate it very much. If you find yourself in our area in the future, please feel free to give us a call, we would love to have you stay with us again! Thank you, Management Best Western Plus-Glendale

"Completely renovated, good value, great staff"

4
11/04/2016

So this Best Western was completely renovated 6 months ago. The color scheme, bathroom fixtures, carpets and lighting choices were clearly chosen by an interior design professional which was amazing considering Best Western is generally considered a budget chain. Comfortable beds, good quality linens and towels, everything well maintained and in working order. And the free Wifi was great. The woman who staffs the breakfast room was constantly in motion, cleaning and refilling. She really works hard and is so pleasant. Actually all of the staff here were pleasant, Erum, our check out clerk was especially nice. The reason i couldn't rate it Excellent was that they were fully booked and we got one of the 3 rooms facing the freeway so got the constant HUMMMMM of the people accelerating on the on ramp. I immediately asked for a room change but they were unable to accommodate me so we had to just bear with it. Also, the parking lot is very, very tight. If you have a large vehicle like a truck or a minivan, it is a bit of a challenge getting in. But I would definitely stay here again, accomodations in LA are getting more and more expensive and this hotel was a good value.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Sharon, Thank you for your feedback! It is pleasant to know that you found our remodel to your liking, and that you liked our amenities. We are also pleased to hear that our staff was able to serve you to the best of their abilities. We apologize that we were unable to move you to another location in the property, as we are quite busy on a day to day basis. If you book with us in advance in the future, we will gladly ensure, upon request, to place you in a room that is further away from the freeway. Thank you, and we hope to see you again in the future! Management Best Western Plus-Glendale

"Great Experience!"

5
11/04/2016

Last minute decision to travel to event at LA Coliseum. Booked this Best Western from website for convenience to venue. Wonderful experience - friendly, efficient staff; nicely appointed room, delicious breakfast; close to restaurants; easy freeway access; quiet and comfortable.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind reception. We are glad we were able to accommodate your needs in short notice, and that our staff, amenities, and breakfast were to the best of your liking. Please remember us for future lodging needs, and give us a call to make a reservation again! Thank you, Management Best Western Plus-Glendale

"Newly Remodeled, Very Clean and Great Staff. Small, but We Were Most Impressed."

4
10/04/2016

We recently rented two adjoining rooms and stayed one night at the Best Western Plus on Colorado Blvd in Glendale, very near the intersection of the 134 and 2 freeways. But NO freeway noise and FREE parking!!! It looks like the facility was recently renovated and they did an EXCELLENT JOB! While the rooms were a bit on the small side, the beds, flat screens, bathrooms, showers, tile, carpet, AC, parking lot, office, breakfast area, outdoor breakfast patio, and a second patio with tables, chairs and umbrellas surrounded by hedges, an outdoor pool and hot tub, etc, etc, etc were ALL very smartly done. NOT one of those slap on a coat of cheap gloss paint. NO! I mean NICELY DONE. And ALL of the staff were super super friendly and very helpful. And breakfast was great. Fresh scrambled eggs (with onions and cheese), sausage patties, Starbucks coffee, bagels, english muffins, lots of fruit choices, donuts, mini muffins, cereal, juices, yogurt, and on and on. I think I saw a make-your-own waffles/pancakes (?) but was smitten with the other stuff and never explored that option. If you want a sure thing, this is the place. We would stay there again anytime.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for the pleasant feedback, we appreciate it greatly. We are glad you found all of our amenities pleasant, and that you were able to sleep peacefully and comfortably in your room. Please feel free to give us a call and make another reservation with us in the future if you find yourself in our area again. We look forward to seeing you again, and for you to have another chance to sample our waffles! Thank you, Management Best Western Plus-Glendale

"More than I expected"

5
04/04/2016

This hotel by far surprised me. Often when you book reservations sight unseen you can only go by the reviews from pervious patrons, thus is why I would like to share my experience. Erum and Rasario by far went above and beyond to make our stay one that was most pleasurable. The rooms and grounds are kept clean, the rooms are spacious and the complimentary breakfast more than exceeded my expectation. If I am every on the LA area again I will be booking a room with Best Western Glendale. Thank you to the management for providing your staff with the tools to demonstrate excellent customer service it goes a long way.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
We are very happy to hear that you enjoyed your stay and that our staff went above and beyond their duties to make your stay that much more pleasant. We are also glad to hear that you found our recently remodeled rooms clean and pleasant. We look forward to having you stay with us again in the future, and will welcome you with open arms. Thank you, Managment Best Western Plus-Glendale

"Better than most Best Western Plus hotels"

4
02/04/2016

This hotel is convenient to find near the freeway yet quiet. Friendly and efficient reception staff made the stay quite pleasant and the standard American breakfast was better than most. An excellent upgraded room with great lighting, new plumbing, and easy access.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind reception. We welcome all feedback as it constantly allows us to improve our service and offerings. We are glad the staff made you feel at home, and that you enjoyed our breakfast, location, and recently remodeled rooms. We hope to have you stay with us again in the future. Thank you, Management Best Western Plus-Glendale

"Visit Summary"

4
01/04/2016

Over all clean and comfortable. Unfortunately, the doors and walls are quit thin so its really easy to hear other people talking etc. One of the best parts of the stay is Ms Rocio during breakfast. She always goes out of her way to ensure that the customers have what they need for breakfast. I have stayed here multiple times and she is always the same. The breakfast is included but she behaves as if we are at a regular restaurant. She is extremely hard working and obviously cares about the quality of her work.

"Overall experience "

5
01/04/2016

The rooms are really nice and clean. Staff here are really friendly and helpful. I recommend staying here. Breakfast was good as well and Rocio assisted us. Overall it's a great place to stay. Only thing is the parking, get here early.

"A great place to stay"

5
27/03/2016

This place is very well located, easy to find. The hotel in general looks good, clean. Parking a bit small, but free. They announce pool, but it is really quite small . A little small but very clean and nice rooms. The bed was the smoothest, most comfortable I've felt in my life. The cleanliness of the hotel is very good. Breakfast good, but a bit repetitive. I would stay here every time I travel to Los Angeles.

"Great location, excellent customer service"

4
23/03/2016

Stayed here March 14, 2016, for a night. Wished we could have stayed longer. Location was right off Hwy.2, didn't have any issues with noise from vehicles on the highway. Renovated rooms from the washrooms to the beds. This place is more like the setting in the original Melrose place circa 80's. Customer service was excellent, from check in to check out. Shout out to Dolores who made sure we were fine and with our late check out request. Told us where restaurants and laundry facilities were. Breakfast was good too, nice coffee, yogurt and fruits. With hot plates to go with them. Definitely a plus on the Best Western brand.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for the kind response. We are glad our staff was very welcoming and helpful towards you, and that you enjoyed our service and amenities. We would love to have you stay with us again if you find yourself in the area. Please do not hesitate to call us to make reservations with us again in the future. We look forward to it. Thank you, Management Best Western Plus-Glendale

"Nice Hotel."

5
21/03/2016

Hotel are super clean, breakfast are delicious. Close to the freeway. Location is very convenience. People work here are really friendly. I asked them to Extend my check out time because I have an issue with my car. Erum is really friendly and helps me all the requests. Best services!!!

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your warm feedback. We are glad we were able to accommodate your requests while you were having car troubles. Please feel free to look us up in the future if you require lodging in the area. We look forward to seeing you again. Thank you Management Best Western Plus-Glendale

"Clean, Friendly and Comfortable"

4
21/03/2016

Location is why we chose this hotel. Professional and friendly staff. Room was very clean and the bed was unusually comfortable. Staff went out of their way to make sure we were happy. Breakfast was very good and so convenient. A plus for us, Tommy's Burgers was right down the street.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your reception. We are glad our location was very convenient for you and that you truly enjoyed our bed! We are also happy to hear our staff was able to make your stay that much better. Please feel free to book with us again, we would love to have you stay with us again! Thank you, Management Best Western Plus-Glendale

"Vacation"

5
20/03/2016

We traveled around Los Angeles to Las Vegas and stayed here one night it was clean the beds were comfortable and the breakfast was nice the internet was terrible but anywhere in Los Angeles it is terrible.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback. We are glad you enjoyed our rooms, but we would like to apologize to you in regards to our internet. Your feedback allows us to better the attributes of our property and we welcome all remarks. If you ever find yourself in the Los Angeles area in the future, please feel free to book with us, we would love to have you stay with us again. Thank you, Management Best Western Plus-Glendale

"Excellent Accomodations"

5
08/03/2016

The hotel is very clean, rooms look recently renovated. Extremely helpful and pleasant staff. The location is very central to the Los Angeles area, Burbank/Glendale and Pasadena. Easy freeway access. There are good restaurants in the Glendale area. The little park next door is a big bonus.

"Nice Place"

3
03/03/2016

It is clean & relatively quiet despite the fact it is right below the freeway! Its a basic hotel and it does the trick. I was here for business and the bed was comfy. The girls at check in & check out were great. The parking is pretty tight in the lot, be careful if you have a large SUV.

"Nice but nothing super special "

3
23/02/2016

It's a nice hotel and the rooms are furnished very well, but nothing super special. It does not have any nice restaurants or bars adjacent to the hotel (unless you think Popeye Chicken is living large) so plan on driving everywhere. It is very close to hwy #134 and A very busy Colorado street... So you definitely have traffic noise 24/7. The breakfast was not bad. It's an good choice for a quick overnighter but not a two three day stay. Enjoy West-Morry

"Perfect stop over"

4
15/02/2016

I really liked this hotel as it was clean, comfortable and convenient. Ordinarily I stay at the Westin or Marriott in Pasadena but wanted to save some money plus see a little more of normal life than you would in those places. The room was very smartly decorated, the bathroom was particularly good. The breakfast was really good, freshly made waffles, cereal, fruit juice and pastries - what more could you ask for. The service was also a real high point - Erum on reception was very welcoming and made sure my room was a quiet one rather than next to the freeway. I would have given this a 5 star rating but for the location. It is a bit of a challenge, on one hand it is next to the freeway so a little noisy (not too much by any stretch of the imagination) while at the same time there is nothing particularly good nearby in terms of bars and restaurants. Overall I would definitely recommend staying here and plan to stay again next time.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind reception. We are glad the amenities provided at our property were up to your standards, and that our staff was able to serve you to the best of their abilities. We would love to welcome you back to our property, please feel free to give us a call for future lodging reservations. Thank you, Management Best Western Plus-Glendale

"Accused of stealing a pilow"

1
09/02/2016

I would never stay here again. I was called and basically accused of stealing a pillow. Also, the power went out on my last night and there was no concession on the price. The lady in the breakfast area was very helpful.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
We are sorry that we did not exceed your expectations for your stay with us. Thank you for providing us with feedback for your recent stay, and we are truly sorry for the inconvenience. We would love to regain your faith in the hotel and would welcome the opportunity to regain your faith our brand. We hope you will consider staying with us in the future, as we would like to make things right. We look forward to seeing you again, should you choose to lodge with us in the future. Thank you, Management Best Western Plus-Glendale

"Great base for seeing Los Angeles"

4
08/02/2016

This hotel room was adequate for our needs we chose a king room, we stayed 3 nights in total. The staff were really helpful and the rooms have a contemporary feel to them, having been recently refurbished. The complimentary breakfast was fine, with hot scrambled eggs and sausages as well as toast, cereals, fruit, yoghurt, tea and coffee. Great stay.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback, we are glad that our staff was able to service you to the best of their ability, and that you appreciate our recently remodeled rooms. Please do not hesitate to look us up again for your lodging needs if you find yourself in our neighborhood again. Thank you, Management Best Western Plus-Glendale

"Glendale CA hotels"

4
01/02/2016

after extensive research in Glendale CA. this was the most up to date and cleanest hotel. The price was a little steep considering the competition and location. The property sits between Glendale freeway and the 134. lots of road noise. Parking lot was small and spaces were very narrow even for a Prius. staying a few miles away like Burbank or Pasadena the options are more plentiful. Overall it is a good. the staff was very friendly and helpful.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Marc, Thank you for your feedback, we appreciate it very much. We are glad that you enjoyed our newly remodeled rooms and that our staff was helpful towards you. We apologize for our limited parking, but hope to see you again in the, we will do our best to try and ensure you get a room that is furthest away from the freeway. Thank you again. Managment, Best Western Plus-Glendale

"Nice place"

4
31/01/2016

Good Service and nice enviroment. The Hotel has a great location for reaching all highways and Hollywood. All Staff was very helpful. Breakfast to be improved for choice and quality. Definitely to recommend for your stay in LA

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Mario, Thank you for your feedback, it is very important to us. We are glad the location was convenient for you and that our staff was able to help you to the best of their abilities. We are constantly making adjustments to our breakfast in order to better serve our guests, we would love to hear what you think needs improvement in the breakfast area. If you find yourself in the Eagle Rock/Glendale area of LA again, please do not hesitate to give us a call, we would love to have you again. Thank you, Management Best Western Plus-Glendale

"Nice but Noisy"

3
29/01/2016

The hotel staff are nice, the breakfast selection was nice. Our room (105) is located directly next to the ice machine. While the bed itself was extremely comfortable the ice machine made ice throughout the night and I was unable to sleep. If I were to stay here or recommend this hotel I would ask for a room on the north side of the property (108,109 etc.).

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback. While we are glad that you found the room comfortable, we apologize for the noise associated with the location of your room. If you choose to stay with us again in the future, we will gladly provide you with a room in a quieter location. Thank you, Management Best Western Plus-Glendale

"Refurbished Rooms"

5
25/01/2016

Stayed here for three nights while visiting friends in Glendale. Friendly and efficient staff - Dolores was especially welcoming when we arrived. Beautiful, spotlessly clean room and bathroom, both of which had clearly been refurbished recently to a high standard. Decent breakfast and no difficulties securing parking. The hotel is very close to an entrance ramp on Freeway 2. This was very convenient for getting about but we feared that noise would be an issue - it wasn't! We slept very well in the super comfortable beds.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for you feedback, it is much appreciated. We are glad you were able to enjoy our newly renovated rooms, and that our staff member was welcoming to you. We are glad you found the rooms quiet, and the location of the property convenient. We hope to see you again in the future, and would love to welcome you back. Thank you Management Best Western Plus-Glendale

"East to find and convenient"

5
21/01/2016

This Best Western is tucked away near 3 major freeways in Glendale, which makes it very convenient to get to where you are going. Even with the motel close to the freeway the noise level is not objectionable. My room was clean and everything was in good working order. The staff were helpful. Alas, parking is always a challenge in the Los Angeles area, and this motel's parking spaces are tight.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback, it is very appreciated. We apologize about our parking situation, but we are glad that you enjoyed your stay, and that our staff was able to help you to the best of their ability. We hope you will consider us again for lodging should you find yourself in the Eagle Rock/Glendale area again. Thank you, Management Best Western Plus-Glendale

"Wedding party"

5
20/01/2016

My sisters and friend were coming down to celebrate my daughters wedding and wanted to stay near the reception, they LOVE Best Westerns and chose this for the location. It was less than a mile from the venue, and I decided to book a few rooms as well. The beds are SOO comfortable!! The staff was wonderful. I do recommend it if you will be in the Glendale area

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Lesli, We are glad the location of the property was convenient for you in regards to attending your family function. Thank you for your loyalty to our brand, and we are glad you enjoyed our amenities and staff. Please do book with us again if you find yourself in the area, we would love to welcome you back to our property. Thank you, Management Best Western Plus-Glendale

"We got an upgrade"

4
19/01/2016

For some reason, we got an upgrade to a jacuzzi room, so we just had to try it out. The bed was also very comfortable, so that helped to compensate for the road noise of the nearby highway. We had a 3rd floor room, but the elevator was nearby and quick to respond.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Fain, Thank you for your feedback, we are glad that you were able to enjoy our premium jacuzzi room and that you found the bed most comfortable. We thank you for staying with us, and hope to see you again in the future. Thank you, Management Best Western Plus-Glendale

"Awesome hotel"

5
18/01/2016

We arrived at hotel and were greeted by Dolores who was very friendly and helpful. She had upgraded our room to a jacuzzi room. The room was beautiful and the bed was comfortable. The hotel was convenient to the attractions in Hollywood and it had free parking. Breakfast was better than the usual Continental breakfast. I would definitely recommend this hotel.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Kathy We are glad you enjoyed your room upgrade and that our staff was most helpful and cordial. Please feel free to stay with us again in the future should you find yourself in our neighborhood. Thank you for feedback. Regards, Managment Best Western Plus-Glendale

"Perfect location, great hotel!"

5
12/01/2016

This hotel has been refurbished, redecorated and is a nice modern great place to stay with great value for your money. Close to many restaurants and shopping centers. The staff was very friendly and helpful. Great wireless internet as well. We'll be back to this one in the future.

"Great Value in Glendale"

5
12/01/2016

This hotel is a great value! Great location in Glendale, close to stores, newly remodeled, clean rooms, great internet and a nice comfortable bed. The staff is very friendly & helpful making you feel right at home. We'll be back for sure.

"This hotel is very nice"

5
11/01/2016

I have been to the Best Western plus Glendale for 2 days and I was happy that I had chosen that hotel. The room has good design, comfortable furniture. There is fast wifi. nice and clean bathroom. There wasn't serious choice for the breakfast, however, it was correlative with a price. Moreover, the hotel locates in a quite area, so, nothing disturbed me while sleeping.

"Nice hotel with great staff"

5
08/01/2016

Renewed rooms close to highway exit and friendly staff. Good breakfast with many options. The only problem I saw was the parking spaces as they are narrow and many customers seems not to know how to park properly.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
We are glad that our renovations were to your liking, and that you enjoyed the variety of our breakfast options. We do apologize for our limited parking amenities. We hope to you see again someday should you be in need of a place to stay in Los Angeles your future travels. Thank you, Management Best Western Plus-Glendale

"jewel for Rose Parade"

5
07/01/2016

We stayed here two nights for the Rose Parade. Our only complaint was we arrived around 4pm and our room wasn't ready. That put a small damper on getting ready for new years eve since we didn't have a room. So needless to say our new years eve plans of dressing up went out the window. The outside is clean, we didn't use the pool or hot tub. The room when we checked in 218, had a heavy perfume smell, so we had to keep the door and window opened for a bit, but that is where the complaints end. The room was spotless, there were two large comfy queen beds with lots of pillows and crisp white linens. We had a rollaway bed also and it was made up with lots of pillows, crisp linens and was comfy! There was a huge flat screen tv, and the remote is antimicrobial which I luv. The bathroom was tiny in the sense there was no counterspace but it was modern, nice big shower and more than enough towels. There was a small office desk connected to the entertainment center that had a refridge, microwave, coffee maker. There was a separate table with two chairs and a large closet. The parking lot could be a tight fit for suvs, however we had no problems. The room wasn't near the freeway so it was nice and quiet. The morning breakfast was great with fresh fruit, yogurt, muffins, juices and I think waffles. Dolores..I hope I got her name correct, was great help in answering questions and never seemed put out because she was very busy. WiFi was free, In reading the information book in the room itself about amenities it mentioned something about a room safe, but we didn't located one in the room. We didn't need one, but thought we'd put that out there. If we had to stay in this area, we'd stay here again

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Jamie, Thank you for your warm feedback, it is very appreciated. We apologize that your room was not ready by check-in time, if you choose to stay with us again, we will ensure that your room will be ready prior to your arrival. We are glad that you found all of our amenities to your liking, enjoyed our breakfast, and that our staff was helpful with your needs. If you do find yourself in need of lodging in the Los Angeles area again in the future, please do not hesitate to give us a call, we would love to welcome you back. Thank you Managment Best Western Plus-Glendale

"parking"

1
06/01/2016

too small spots for cars that will not yet you get the door open. Therefore you must for some at end to move their car. Breakfast was always cold. shower was ok but soap was not available. It was only in body wash form

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback. We apologize about our limited parking spaces. We do provide bar soap for guests if requested, if you choose to stay with us again in the future, we will ensure that your room will be provided with bar soap should you need it. We also apologize about our breakfast, and will discuss the issue with our breakfast staff so we can correct the problem. If you choose to book with us again in the future, we will make sure to address the issues that you had in your previous stay, and do our best to provide you with great service. Thank you, Management Best Western Plus-Glendale

"Hotel location was perfect"

4
06/01/2016

The exterior belies the remodeled interior. The interior spaces and the rooms have been renovated and are very nice. The staff was awesome, knowledgeable and friendly. The location was great for my business trip to downtown L.A.,

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback regarding our recent remodel, we appreciate it greatly, and we are glad that it was more than satisfactory for you. We are also glad that our staff was able to provide you with helpful service, and that the location was most convenient for you. Please feel free to book with us again in the future should you find yourself in Eagle Rock in the future, we would be happy to have you again. Thank you, Management Best Western Plus-Glendale

"Great Hotel, Good Location"

4
06/01/2016

Great hotel, just across the street there are Popeye's, Pizza Hut, and Mcdonald is only metres away. It is also very close to Americana Mall and Glendale Galleria and easy access to the freeway Thanks for the assistance to Mr. Dee who always been helpful.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback. We are glad the location of the property was convenient for you in finding dining and shopping options, and we are happy that our employee was able to provide you with helpful service throughout your stay. We would love to welcome you back to our property in the future should you find yourself in our neighborhood again. Thank you! Managment Best Western Plus-Glendale

"Very comfortable room; poor parking situation"

4
03/01/2016

I was here one night for a high school class reunion. The room was fine--comfortable, clean and quiet. I especially enjoyed the updated, contemporary decor. However, this place (as all places in Glendale) doesn't have enough parking. As I was headed out to my party, I stopped in at the office to ask the front desk clerk what I should do if I returned late and couldn't find any place to park. She looked sheepish and suggested across the street or somewhere down the street. I left for the reunion not feeling good about the neighborhood or the parking situation. I'm a very small woman and my athletic days are behind me. I didn't relish the prospect of having to park several blocks away and hike alone on the street at 1 AM in cocktail dress and heels. When I arrived back at the hotel, indeed all the parking spots were full. I double parked and went into the office, hoping the new desk clerk would have better ideas than the previous clerk. Sure enough. He said, “The last clerk told me you were coming. I parked my own car right here outside the office to save you a place. Give me just a minute to move my car across the street. Then you can pull in right here.” My car was in full view of his desk for the rest of the night. Wow. That's service. I still can't recommend the hotel with 5 stars, because when the hotel is full, there simply isn't enough parking. Any way you slice it, that is inconvenient. However, these folks surely did take care of me the best way they could. I'm grateful.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Sheryl, Thank you for you feedback, we really appreciate it. We apologize that our parking situation was tight, but we are glad that our staff was able to accommodate a parking spot for you. We are also happy that you found our renovations pleasant and comfortable. If you find yourself in the Glendale area again, please feel free to contact us and book with us again, we will again do our best to take care of any concerns or needs you may have during your stay. Thank you, Management Best Western Plus-Glendale

"great stay"

5
21/12/2015

Highly recommend this place. Great pleasant stay. The staff was friendly and service with a smile. Easy access to and from the freeway. Great restaurant and fast food places right accross the street. Comfortable bed and super clean bathroom.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your kind feedback, we are glad you found our location convenient for your purposes, and that our staff and amenities were able to meet your standards. We hope to see you again if you find yourself in our area. Thank you Management Best Western Plus-Glendale

"Basic, Clean"

4
19/12/2015

We were at this hotel for several nights. It was a decent room, surprisingly quiet considering it's near a freeway, on a busy street. It was comfortable, clean, basic accommodations. The breakfast is okay (except for the oatmeal, which is a gluey mess). There was sausage or bacon, juice, yogurt, waffles and... that oatmeal. Several days they had hard-boiled eggs and one day I had them and it was scary, a leathery, shruken thing that smelled odd. So breakfast... either just okay or ewww. The staff we interacted with was professional and efficient.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback. We apologize that we were not able to meet your expectations regarding our breakfast offerings. We will see to it that the issues with the oatmeal and eggs are addressed with the breakfast attendant. We would love to regain your faith in our brand, and hope to see you again soon if you find yourself in our area. Thank you, Management Best Western Plus-Glendale

"Under a Freeway"

3
15/12/2015

My husband stayed here 1 night for business in the area. I got a great rate and paid $105 total. He said the room was clean but the noise from the freeway was unbearable. If you are hearing impaired- this hotel is for you.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
We apologize that the ambient noise of the freeway was too high. If you find yourself in the area again in need of a hotel, please do not hesitate to give us a call, we will assign you a room that is furthest away from the freeway. Thank you for your feedback. Thank you, Management Best Western Plus-Glendale

"GREAT"

4
10/12/2015

This is a very nice hotel it looks like it has been recently remolded. The staff displays an inviting welcome as you are well received. I recommend this hotel to those that are looking for a well rested night.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your positive feedback, we appreciate because it allows us to constantly improve our service. We are glad you enjoyed our newly remodeled rooms, lobby, and breakfast area, and that our staff were able to meet your expectations. We hope to see you again soon if you find yourself in our area. Thank you, Management Best Western Plus-Glendale

"Unexpected elegance"

5
10/12/2015

On Colorado Blvd, there are many unsavory looking motels. The Best Western is an unexpected jewel. The room is beautiful, bed very comfy, bathroom is elegant. I LOVE the multi-function outlet at both nightstands and the desk area - and at a level that you can reach and not have to go digging behind furniture to find! Breakfast is your standard fare of continental breakfast offerings. Everyone that works there that I encountered was very friendly. I would stay here again if I was in the area.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
We are glad you found our rooms comfortable and appealing, and also that you found our amenities useful. Thank you for your kind feedback, we truly appreciate it. If you find yourself in our area again, please do not hesitate to give us a call, we would love to have you at our property again. Thank you, Management Best Western Plus-Glendale

"Great location, terrible Day-Time Noise"

3
03/12/2015

I've stayed at this Best Western 6 times and I really thought it was something special. The staff is good, the beds were comfy, and breakfast staff was extremely helpful. But, the huge drawback is the daytime noise. My wife and I travel frequently on business, and right now we are on a night time schedule. She has had to sleep with earplugs just to filter out the highway sounds, but even they cannot keep the voices of the maids and vacuum truck from coming through. My advise is it might be worth a stay, but don't take a 3rd floor room, it might have ants, wear earplugs, and definitely take advantage of the breakfast.

"can't wait to go back"

5
22/11/2015

the employees at this hotel were the best we have ever encountered. breakfast was great, location was convenient , very safe area and room was large and clean. The only disappointing thing was that the parking spaces were smaller than usual, but space is a precious commodity in big cities. close to freeway to L.A. and 20 mins. to Hollywood and 10 mins. to Griffith park and zoo. Pool and hot tub were very clean.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your positive feedback, as it helps continue to improve our service. We are glad our staff was able to provide you with excellent service and that the location of the property was convenient for you. We hope to have you stay with us again in the future if you find yourself in the area in the future. We truly appreciate your kind words. Thank you, Management Best Western Plus-Glendale

"Great Customer Service"

5
17/11/2015

Great location with easy freeway access. Small room, but did not feel cramped and had modern decor. Staff, from front desk to breakfast server, were very professional, friendly and polite. Would definitely stay here again.

BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review
Guillermo G., We appreciate your feedback as it helps us consistently improve our service. We are glad the location of the property was convenient for you, and that our room amenities and staff made your stay that much more pleasant. We thank you again, and hope to see you again soon. Management Best Western Plus-Glendale

"Incredible Spot"

5
27/10/2015

I can't push this hotel enough. After searching around for hotels comfortable enough and within a moderate range, I found this one. For the price and how the staff treat you, this will always be my top choice for easy north LA access (business and/or pleasure). Dolores and Degan (spelling?) are part of the excellent staff that will go above and beyond to make your stay incredible.

Management-BWG, Manager at BEST WESTERN PLUS Glendale, responded to this review
Carl. T, Thank you for the kind reception, it is very appreciated as it allows us to constantly improve our customer service. We are glad our staff, amenities, and location were able to make your stay a memorable one. We look forward to having you stay with us again in the future. Management Best Western Plus-Glendale

"Good Clean Remodel"

4
22/10/2015

I was impressed by the location of this hotel. All around there are plenty of places to eat. The room we stayed in was totally remodeled. The outside looked OK too since it had a new paint. Lobby and breakfast was amiable. The only detriment was the walls, wasn't noise deterrent. All in all, we enjoyed our stay at this location of the Best Western Eagle Rock Inn, California.

Management-BWG, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback. We appreciate it because it allows us to constantly improve our property for greater customer satisfaction. We are glad you found the location convenient for dining options. We hope to welcome you back in the future and thank you again for staying with us. -Management Best Western Plus-Glendale

"Hotel was very nice"

4
19/10/2015

Hotel was very nice. Price was a little higher than I normally pay but that was my fault for waiting till the last minute. The staff was wonderful. The room was clean. Bed was comfortable. The only trouble I ran into was the A/C did not work properly. I did not contact the staff. I just dealt with it.

Management-BWG, Manager at BEST WESTERN PLUS Glendale, responded to this review
Katelyn B., Thank you for your warm feedback, it is very important to us. We are glad that you enjoyed your stay with us and that you were satisfied with the room overall and the service provided to you by our staff. We apologize that the A/C was not working correctly in your room. If you stay with us again in the future, we will ensure that all of the amenities in your room are of working order. We thank you for your reception and hope to welcome you back to our property soon. Regards, Management Best Western Plus-Glendale

"Fine"

4
11/10/2015

I was visiting some nearby sights (Descanso Gardens and Huntington Library). The hotel was a good location for that (short drive from the Rosebowl). The hotel was clean. Just below a freeway (the 2) but quiet enough. Room was clean and well maintained. The bed comfortable. Room had microwave, fridge, coffee maker, and a huge tv. Free breakfast was nice. Many restaurants close by. Staff was friendly and helpful. Great for an overnight stay.

Management-BWG, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service. We thank you for your kind words, and hope to welcome you back to our property soon. Management Best Western Plus – Glendale

"Comfortable place to stay close to Universal Studios but the tiniest bathroom ever"

3
11/10/2015

Stayed one night October 7th, in room 209. Very small complex and even tinier parking lot. I'm not sure where they tell people to park if all their rooms are booked. I was lucky enough to find a space when we came back from Universal and dinner. (Free parking) The surrounding area is safe. The check in and check out was a breeze. The lady was so nice and helped us recommended restaurants close by. The rooms looked remodeled and are clean. For a family of 4, the room we had was too small, 2 QNS. You will be on top of each other for sure. The beds were comfortable. The sink/vanity area is inside the bathroom. So it is the toilet, shower, very tiny sink and no shelf/vanity. The space in this bathroom if you are a bigger man or woman would be very uncomfortable. There is no room to place your toiletries. No room to move around when blow drying your hair. No circulation if you just took a hot shower, you would have to open the door to get circulation to blow dry your hair. You are just squeezed into this teeny tiny space. I'm 4'11" and 112 pounds and I just thought this was ridiculously small even for me. We didn't hear any outside noise so sleep quality is good. The free continental breakfast does have eggs and meats along with the usual cereals, pastries, fruit, and yogurt. If you are going to Universal Studios and didn't want to be in traffic for hours or pay a lot for a room, this is a good place. It was not a long drive at all to Universal. The little town of Glendale has lots of shops and restaurants. It was a cool place to walk around. Park in the galleria for free and longer parking. I would stay in this room again if it was just me or 2 people. Definitely not with family just because the room is small and the bathroom was too crowded. No room to put anything any where. But overall it was an ok stay.

Management-BWG, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for your feedback, we appreciate all reception because it allows us to improve our services and amenities. We are sorry the room was not of satisfactory dimensions. If you find yourself in the area again, please do not hesitate to give us a call for a reservation, we do offer a larger room with two queen size beds. While the bathroom will be identical in size, the sink area is outside of the bathroom. Also, the actual room is much larger, contains a coffee table, a sofa, and there is also access to a balcony. We hope you will consider us again to stay with in the future and hope to see you again. Management Best Western Plus – Glendale

"Overnight stay"

4
02/10/2015

It had a European style to me as it reminded me of a Munich, Germany Hotel. It was a wonderful reminder of just how much I like to travel and without all the lavish and expensive appointments! I like the efficiency of the unit. The only concern and this had nothing to do with the hotel itself. The neighborhood smelled bad and probably because of the street drains. I know you can't do much about that. Also, the parking spaces were very narrow. Kind of a tight squeeze to get in and out of my Jeep Patriot. Thank goodness I'm of slight build.

Management-BWG, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service. We thank you for your kind words, and hope to welcome you back to our property soon. Management Best Western Plus – Glendale

"Best-Best Western Plus in Glendale Ca"

5
01/10/2015

The staff is very couteous helpful and patient. The room was very clean and looked like it was recently renovated. The only problem was the parking was a little tight. I would definitly recomend fhis motel.

Management-BWG, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service. We thank you for your kind words, and hope to welcome you back to our property soon Management Best Western Plus – Glendale

"ACDC"

5
01/10/2015

Staff was very pleasant and accomidating. Rooms appeared to be recently remodeled with a very modern theme. Bathroom was especially well done. Location was perfect for getting to Dodger stadium for the ACDC concert.

Management-BWG, Manager at BEST WESTERN PLUS Glendale, responded to this review
Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service. We thank you for your kind words, and hope to welcome you back to our property soon Management Best Western Plus – Glendale

"Friendly service, quiet and very cozy"

5
28/09/2015

Very clean and quiet, great staff and very much everything you need is provided. Small property easy in and out, great location. nice pool area with rack of towels next to it witch makes it convenient, the welcome you with a nice cup of lemonade.

"Nice and Clean. Easy Freeway access."

4
27/09/2015

We stayed two nights while visiting friends in LA. The room was a 2nd floor room, but there is an elevator for luggage if needed. The spa & pool were nice and clean. Towels were readily avaiable. The staff was cheerful and very accomodating. The complementary breakfast was good. Eggs, bacon, wafflea, bagels, cereal, juice & coffee. Dont sleep too late or youll miss it as it is closed promptly ar 9:00. The location is excellent for Hollywood, Downtown, & most tourist activities.