Best Western Plus Hotel Kentwood Lodge,  Ketchum

4.5/5  - based on 342 guest reviews.
180 S Main Street, 83340, Ketchum, United States - See map
+1 208 726 4114 +1 208 726 2417

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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based on 342 traveler reviews
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This I Care Clean Best Western hotel is a non-smoking hotel, completely pet-free and is next to dining, shopping, nightlife and theatre with the best location in town! Situated in the middle of Ketchum Idaho, the Best Western Plus Kentwood Lodge offers convenient access to Sun Valley Resort, along with hiking, fishing and skiing at Mount Baldy. Ask us about the Kids Ski Free Program when you stay with us. Choose a standard guest room with a Dollar mountain view, a deluxe room with balcony and spa or a kitchenette suite. Each well-appointed room includes 42-inch HDTV, triple sheeting, deluxe pillow top beds, microwave, a refrigerator and Wi-Fi access. Wrap City Café is located on the hotel premises and guests receive a $5. 00 value coupon with qualifying rates. Other amenities include an indoor pool, spa, fitness room, guest laundry. Pets, bikes, skis and snowboards are NOT ALLOWED in the rooms. Free lockers are available upon availability. Business guests of this Ketchum hotel will also enjoy 1,036 square feet of limited-service meeting space and close proximity to St. Luke's Medical Hospital and Friedman Memorial Airport. The Best Western Plus Kentwood Lodge is located near a variety of outdoor activities such as hiking, biking, horseback riding, boating, rock climbing, fishing and skiing. The world-famous Sun Valley Resort is with in the mile from us. Guests can also take day trips to visit Redfish Lake, and Craters of the Moon National Monument. The Ski and Heritage Museum and Ernest Hemingway Memorial are close by. While in town, be sure to see popular annual festivals and events like: Nordic Festival, Boulder Mountain Tour, Wellness Festival, SV Writers Conference, Sun Valley Wine Auction & Symphony, Wagon Days, Trailing of the Sheep, Jazz and music Jamboree, Antique shows and the Film Festivals. The Best Western Plus Kentwood Lodge offers the perfect Sun Valley lodging ambiance, along with impressive amenities. Book your stay today!

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Room 1

Guest reviews


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based on 342 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
190
Verygood
 
113
Medium
 
24
Poor
 
10
Horrible
 
5
Business Business 43
Couples Couples 166
Family Family 74
Friends getaway Friends getaway 29
Solo travel Solo travel 21
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Kentwood Lodge,Ketchum
  • 5
    « 2 night stay »

    Everything was great! We almost didn't want to leave our room because we were so comfortable. The staff is very knowledgeable about the area and will answer all your questions kindly. Breakfast was pretty cool too because it was at a small restaurant next door.

    5
    « Another satisfying visit »

    We visit Ketchum, Idaho, twice a year, and always make it a point to stay at the Best Western Kentwood. The rooms are comfortable and attractive, there's good strong coffee at Wrap City next door, and theaters, stores and our favorite restaurants are within easy walking distance. It's a perfect combination!

    5
    « Been staying there for 20 years »

    I live in Boise and go once a year..I don't get the rude staff comments..Maybe it was YOU..The breakfast place just up the street out the back is the best..Within staggering distance from the bars...Great place to stay...

    5
    « Centrally located »

    This hotel has the best location! You could walk to everything in Ketchum. Our room was huge, clean, and the beds were very comfortable! I highly recommend this hotel to anyone visiting the Sun Valley area. And Vicki at the front desk was very helpful with all of our questions!

    4
    « Solid overall »

    I was pretty impressed with the overall appearance, service and cleanliness of the property. I haven't stayed at many best western hotels and this exceeded expectations. The room was large and had a convenient separate sink. Nice decor and comfortable bed. There were a few negatives, many due to rude guests who lack common sense. For example we were next to the elevator and every loud jerk coming out of it could be heard loudly in our room. Also, oblivious families yelled out in the middle of the hall and at all hours to other family members. Some jerks released their children into the hallways outside the rooms to scream happy new year at the top of their lungs, waking us up. This is a ski town and that's no ok when many will be rising early the next morning to catch the best snow. The hotel could do a better job of monitoring the noise in the halls or posting signs asking guests to be mindful that they are not the only people sleeping in the hotel. Also we had to get our refrigerator disconnected because it made really loud sounds. Aside from this the hotel is solid.

    4
    « Ski trip stay »

    Pretty standard place to stay in Ketchum. Efficient and friendly staff, clean room, very good facilities, close to River Run lift area of Bald Mountain. Cannot imagine needing anything more for a stay in this town. Not much else to add really, this place will not disappoint.

    4
    « Winter Holiday »

    Nice hotel, great location right at the beginning of town, walk to restaurants and the Village Market for food items. Lodgey feel and older décor, but Very very clean. Beds were fine. Spacious rooms. Love the little kitchens in room 219. Nice indoor pool and hot tub. Still need to rent a car to go skiing though. A bit noisy due to construction next door. Try to get a room on top floor to avoid hearing people in there ski boots the night above you!

    5
    « EXCELLENT location, helpful staff, very clean. »

    We enjoyed 6 nights at the Kentwood. The location is in the town of Ketchum within walking distance to excellent restaurants and shops. Although some of the furnishings are outdated, the hotel is very, very clean. We got to know Christina from the front desk. I really think she owns the place! She was always helpful, friendly and very knowledgable about various things to do and restaurants. Wrap City is right next door and as part of our stay, we received coupons for a free breakfast wrap. Excellent food and so convenient. The parking garage kept the car a bit warmer than it being parked on the road.

    5
    « Hotel was awesome »

    Will definitely stay again if we get back to Ketchum. The room was lovely, everything was clean and fresh. Loved the fireplace. The location was perfect, so much was within walking distance.Staff was great. Wish we could have stayed longer.

    5
    « you will enjoy staying here... friendly staff »

    Best Western, Kentwood Lodge, Ketchum, Idaho, October 13 to 16, 2017 The Best Western is located on South Main Street, almost at the beginning where Ketchum begins. It is a very nice Hotel, in the Lobby you have a huge ? Moosehead ? mounted on the wall, very impressive? the Hotel resembles a ski lodge and has a nice lobby as well. ( Ski Lodge type look ) We were greeted by a very pleasant and accommodating lady by the name of ? Vickie ? , she is very helpful and will answer all your questions. We were accommodated in room 107 , it is a very large room with a King Size Bed with clean bedlinen .There is also an iron with an ironing board. We slept well here. The room has ample closet space,stocked with extra blankets, a microwave oven, Keurig coffee maker, refrigerator, a large flat TV screen by LG, an electric fire place, there is a table in the corner with two chairs which you also use as a desk. This area needs more lighting . In the bathroom, there is a shower, hairdryer clean bath towels , a sink. The bathroom itself is large. The Hotel also has an indoor pool with a Jacuzzi and an exercise room. Good parking is available at the Hotel as well. Since the Hotel has an Alpine design with balconies I wish the management would place some flower boxes around them, just as they do in Germany, Austria etc. Be sure to visit the ? Sawtooth Mountain ? range , it is a very scenic drive to the small town of ? Stanley ? which has only 90 people in residence, here you enjoy great scenery next to the Salmon River and the town still has a WESTERN feeling. Unfortunately there are not to many buildings left with a ? Western style Front ? in Ketchum, what a shame. Sun Valley the upscale Ski Resort is just 1 mile away from the Hotel., do visit it, very charming. Close to the Hotel you have a large Super Market. We were very pleased with our accommodations and stay here. We highly recommend staying at the Best Western , Kentwood Lodge .

  • 5
    « sweet place »

    really nice place, reasonable rates and very good people running the place. In the best location in Ketchum, within walking distance of all the best places downtown. Would return for sure. Ketchum is a great place to go anytime, since there is world class fishing, horse riding and trout fishing. Very unique and real town, not a phony like many ski resort villages in the USA. Really outta the way in Idaho, but oh what a scenic ride for Boise. Go visit and enjoy.

    5
    « Best of Best Western! »

    This is an absolute and if you - as did we - judge a place by the people tasked with making you (our) stay wonderful, this is it for you, as it was for us. The front desk staff were wonderful; every question answered, check-in, check-out was flawless. Overall a great crew! You'll love it, plus it is in the heart of Ketchum and that makes walking around so much easier.

    5
    « Lovely place to stay. Very comfortable room, and friendly staff. »

    Perfect spot for a weekend getaway. Best nights sleep I have had in a while! I will definitely be returning to this hotel anytime I am in the area. Thank you for the great service. Five stars from me.

    5
    « Amazing staff and location »

    We stay at a lot of hotels a year as I travel for work. This hotel was AMAZING. Well-priced, perfect location, clean, safe. The pool area was so clean and newer. The rooms were huge, and the beds..OMG so comfy...The staff was also just as great. We will for sure be back

    5
    « Great Location and Big Comfortable Room »

    Great location for the Jazz Festival in town. Delicious breakfast at restaurant next door (with voucher). Room was comfortable and very large for the value. Had many extra in-room features that were appreciated. Would recommend to all.

    3
    « sun valley -Kentwood »

    this hotel was poorly staffed - front deck often no one there - had to call a number to get someone, and when wanted to check out - sign said -back in awhile. We wanted to be on the road, since we had over 500 miles to drive. one of the luggage carts was broken and we almost dumped it, found several outlets broken in our room, which we report that 1st evening- couldn't fix for 3 days, so they had us move to another room, but did not help. We had a lot to move since we did not want to leave anything in the car. The hotel was clean and nicely decorated

    5
    « BEAUTIFUL Western Decor Put Us In a Warm and HAPPY MOOD! »

    After staying in mega-chain hotels for a few nights, as soon as we entered the lobby of this hotel my wife & I were treated to a place with decor that simply felt "warm" and Western. What's more, when we got to our reserved room (going down hallways that carried the same Western motif) we were soooo pleased with the decor and attributes of the room. We didn't need to use the electric fireplace - or the beautiful, sumptious Western blankets - on this mile September evening, but just having them in the room added to the "feel" of the place. OH! And a fresh-air BONUS! The windows slide OPEN if you want fresh air! How unique among today's hotel establishments! The hotel is in a very good location. When I asked about a good place to eat, we were directed to the historic Pioneer Saloon, just 2 1/2 block away. Many shops and other eateries are within easy walking distance. An added bonus were the $ 5 vouchers for discounts for breakfast at WrapCity next door.

    4
    « Great stay in Sun Valley, ID »

    My stay at The Best Western Kentwood Lodge in Ketchum, ID was just great. The staff is so friendly, the rooms are rustic cute with all the amenities, and the location right on Main Street is perfect for walking everywhere in town.

    5
    « Great visit to Ketchum »

    The lodge's location was perfect for our visit to Ketchum. It was quiet and close to town without being downtown. The room was clean and spacious. We travel with a service dog. The lodge staff was very accommodating and provided for all our needs.

    5
    « my time in Ketchum and Sun Valley , Idaho »

    excellent price for all you get. conveniently located. excellent service.. the matress were just perfect for me.The size of the bathroom pretty large. Very caring and helpful staff. Fast check in and out.

  • 4
    « Great place to stay, centrally located and very large rooms! »

    My friend and I were on a Thelma and Louise road trip and chose the Kentwood Lodge for the night while we were in Ketchum. Check-in was nearly effortless, and we received a very large room with two queen beds, fireplace, large bathroom and seating area, all with views of the mountains. We only spent the night, but we felt we got great value for the large room we received. The hotel was clean and kept with the theme of being in Idaho with the southwest style going on. We would definitely book again when in Ketchum.

    5
    « Beautiful and well managed »

    The hotel was clean, beautiful and well managed. The staff was amazing. I wish there was a continental breakfast but other than that it was great. I would stay here again. Sun Valley is a beautiful resort town with lots to do outside and the hotel represents that.

    5
    « Eclipse 2017 »

    Very convenient location. Given how much it costs to stay in this very expensive area, Best Western proved to be the best choice. I would suggest a room off Main St. (chose the back side) there is a constant stream of traffic - (workers coming and going, morning and evening).

    4
    « Convenient, wonderful staff, nice room »

    We enjoyed our stay at Ketchum BW Kentwood Lodge. Pros: Location: Ketchum is a lovely town with lots to do, and this hotel was perfectly located to walk everywhere we wanted to go. We walked late at night to the hotel with no worries. Staff: Warm welcome, Friendly, responsive and helpful to every question. Brownies: Every evening they put out little brownie bites that were delicious! Breakfast: No breakfast bar, but gave us $5 coupons for Wrapcity, next door, that had a decent looking breakfast menu. The breakfast places in town were fantastic, so we did not use this benefit, but at least it was offered. Cons: Tight parking in parking lot. We got the last spot we could find, and fortunately because we walked most places, did not need to worry about going out and finding a spot when we returned. Towels: Threadbare towels. This is one area that i rate the hotels I visit, and our towels didn't have much life left in them. I'd recommend this hotel as a good value and great location, and would certainly stay here again.

    4
    « Comfortable and a few blocks to downtown.... »

    Nice, clean and comfortable accommodations and only a few blocks to downtown Ketchum and its attractions. I have stayed here multiple times over the years and have never been disapointed. Rooms are large and have refrigerators, microwaves and a sink - some even have a gas fireplace. An inddor swimiing pool, spa and weight room always seem to be a hit with the kids / skiers. Vicki at the front desk has been a mainstay at the property here and is wonderfully accommodating and kind. A breakfast coupon for Wrap City (which is located within 100 feet of the hotel) is normally included and offers a nice selection of breakfast sandwiches and wraps.

    4
    « Clean and comfortable »

    Ketchum was one stop for us on our road trip. We chose the BW Plus Kentwood Lodge based on other reviews on TA. We had a similar experience to those who have already reviewed. The staff was polite and professional; the place appeared very clean. Our room was rather spacious and the bed comfortable. It is within walking distance of much of the downtown area. If we were planning to be in this area again, I would chose to stay here.

    5
    « Excellent Ketchum Hotel »

    I would highly recommend this hotel as the room was one of the nicest and largest we have ever been in. Wifi worked well and for the price in that area a bargain. Close to the center of town a two minute walk and you are there. The parking was in an enclosed area which was very nice.

    5
    « Comfortable, spacious room with jetted tub. »

    Our room at this hotel was wonderful. It was a very large space with a king bed, good lighting, a Keurig coffee maker, balcony with table and chairs, a jetted tub, and was very comfortable. The staff was friendly and courteous. The location is very central, yet the room was quiet and we did not hear any street noise. This is one of the nicest Best Western hotels we have visited.

    4
    « Very clean »

    Great location. Very clean and comfortable hotel. Walking distance to everything. A little pricey but I guess that's Sun Valley. Staff was friendly. Bedding was comfortable. Indoor pool and hot tub was nice. No continental breakfast was a bummer at $200 a night.

    4
    « Nice place to stay »

    We stay at this hotel whenever we are in Ketchum. We were disappointed that a new hotel across the street ruined the view of the mountains, but that didn't change the quality of the Best Western in Ketchum. Try it, I think you will like it..

  • 5
    « Sun Valley Trip »

    We came up to Sun Valley for a wedding. Unfortunately for the maids we were going in and out of our rooms all day long. They were very accommodating by cleaning the rooms when we were gone for awhile, and always asked at what time they could clean the rooms.

    3
    « Good, but a bit overpriced »

    Obviously everything in the Sun Valley is going up in price. This establishment is nice and conveniently located. The room was tidy. The bathroom was a bit small but that could have been our room. The porches are very small--you have to sit sideways. If you think you are going to get a view of the ski mountain, you will NOT. A huge, modern hotel has been built across the street, blocking the hill. Watch the tiered pricing--we thought we paid for breakfast in the morning but apparently no--we were handed a coupon for $5 off breakfast at the adjacent restaurant which did not open until 8. Nice but late for us. In sum, nice but expensive for what we ended up getting.

    5
    « Enjoyable stay in the Sun Valley area »

    The Best Western Kentwood is a very nice hotel located within walking distance of the business district of Ketchum. I decided to stay here for a recent weekend getaway. Check-in was painless and the staff was friendly and helpful about what to see and experience in the area. The hotel has a nice jacuzzi and indoor pool area that hit the spot after a long day. They also have a fitness area. They also have an outdoor meeting area, but it is adjacent to the parking lot. The room was spacious with a nice bathroom. The bed, I felt was comfortable, although my wife wasn't fond of it. There was complimentary coffee / tea in the room. The air conditioning / room temperatures worked great and there was a nice balcony overlooking the main drag. Room noise was minimal and I actually slept quite well. The room was pricey, about $150 a night for a Saturday and Sunday night. Granted everything in the area is expensive. I would stay here again. The room was clean and it was located on the edge of the business area, so you really didn't have to deal with too much commotion. I would certainly recommend staying here.

    4
    « Clean and tidy hotel for the night. »

    Like other reviewers there are some niggles. There is no bar or restaurant and the adjacent breakfast place indeed doesn't open til 8 and like many other travellers that's just too late. We were on the 3rd floor and our patio doors would also not lock. The big TV was fantastic and easy to see so perhaps our bed posts had indeed been sawn off! There is a very small gym that has seen better days but you are so close to the bike trail surely that's better to jog on rather than a machine! The rooms were clean and big, the bed comfortable, the water hot and until some morons at 02.45 decided that it was perfectly acceptable to shout and holler a great place to sleep. It's a few minutes walk into town so very well situated. You're not going to get a top notch experience but it worked for us!

    4
    « Greater Continental Divide Motorcycle Street Ride »

    Very, very nice. The hotel was very pretty and clean. The room décor was like nothing I'd seen in a long time. So very nice and comfy. We had requested lower level (there were 12 motorcycles/13 people). They had m/c parking in the garage which worked out totally awesome for all of us. Our room was about 3-4 doors down when we walked in from the garage. The guys were thrilled with the pool and spa and the outdoor seating area that adjoined it where they could watch the pedestrians while they enjoyed their dips in the pool/spa and had their beers. The bed was quite comfortable and the room was very quiet. The only downside (if you want to call it that) is that upon check in we each were give a $5 voucher to use towards breakfast in their restaurant. The problem is we were leaving at 7:00 AM ? and I'm sure other travelers leave early to head on to their journey ? and their restaurant didn't open until 8:00 AM, which in the 12-14 days we were gone was 1-2 hours later than most restaurants open for breakfast. What's up with that? Perhaps that's how they save money ($65 for all of us)!

    2
    « Room for improvement »

    Me and my wife stopped here during a road trip. First the good points: Staff were friendly and helpful The room had a nice little balcony for sitting on The bed was comfortable Nice new tv's Easy parking Air conditioning works fine Not so good: You can't see the lovely new TV from bed. The bedpost at the bottom of the bed obstructs it (see photo). You can't move the tv it's stuck down. You can't move the unit the tv is on as it weighs a ton (trust me I tried). We are on a long trip and wanted a night in to relax. Not so good when you can't see the tv. Breakfast is at an attached cafe (if you pay for it). We looked in but it seemed gloomy and not very clean. We walked to the supermarket instead. Also the cafe doesn't open until 8. Not great if you're trying for an early start. In general the decor is tired and old fashioned. The room felt quite dark and not very cheerful. Our patio window wouldn't lock. Probably not a problem on the second floor but it should be fixed. Overall Ketchum is a lovely place and not a cheap place to find a room. However we didn't think this place represented good value. P. S. Diy tip. Saw off the end of the bedposts. They don't support anything then you could see the tv!

    4
    « Business Trip »

    Every time we are in Ketchum we stay here. This is a great place to stay. Kids love the pool when we bring them. As a Best Western this is one of the best. Within easy walking distance to lots of food, and other shopping places.

    5
    « best hotel, best value, in the sun valley area »

    this is the best hotel to stay in while you are in the sun valley area... the rooms are big and comfortable, beautiful design, the appliances are modern and esp the refrigerator is quiet! we have been in some that we would have to unplug the refrigerator at night because it was so noisy! the indoor pool and hot tub are super nice! the staff is very accommodating and friendly! it is so close to sun valley, and the best value around!

    5
    « Great place! »

    Stayed in rm on 2nd flr (202?) end unit which was bigger than standard rm because it has a sitting area & 2 windows for more natural light. We stayed in early June (after a bike race) so I don't think the hotel was full.

    4
    « Ketchum Central Best Western »

    Location, services, cleanliness, parking, value received and comfort all excellent. Proximity to skiing, mountaineering, restaurants, central Ketchum shopping and cafe's all excellent. Better yet décor is very understated but blends well with the mountain west setting - a great contrast to the newest hotel of glitz and glamor just erected across the street.

  • 5
    « Great hotel in Ketchum »

    Please check the attached restrurant Wrap City the hotel links with and sends it patrons..Very Poor...we are VERY traveled have just returned from Athens, before that interior of Mexico to he Copper Canyon, and before that this year Switzerland!

    5
    « very nice hotel »

    this is a very nice hotel with nice rooms. convenient location. very nice staff. will defiantly stay again. it is walking distance to down town and restaurants and shopping. I can not say enough about this h9tel and the location.

    5
    « Romantic Getaway »

    We had excellent service and beautiful accommodations! Excellent value! They offered us the honeymoon suite with a fireplace. We were taken excellent care of by the staff. Beautiful views from our room!

    5
    « 1st business trip to Ketchum »

    Hotel is nice and staff are friendly. They glady accepted the packages we sent out a week in advance and held until our arrival. The beds are comftorable with plenty of accommodations. Bathroom could be a little bigger. Gym is a little small but has everything you need. Will continue to stay here.

    5
    « Another relaxing visit! »

    We visit Ketchum twice a year and always make a point of staying at the BW Kentwood Lodge. Its room are comfortable, its pool and spa are inviting, and there's a good informal breakfast (and great coffee) available next door at Wrap City. A movie theater and countless galleries and restaurants are within easy walking distance. All in all it's everything we need or want in Ketchum.

    2
    « Best Western Review »

    Reeked of pot, not a family friendly stay, hotel staff just did not give a crap that second floor hallway reeked of marijuana, too much chlorine in pool, charge on card did not match what I was told charge would be

    3
    « Quite dated hotel, no breakfast »

    I recently went to the hotel, it appeared to be manageable so I decided to upgrade to be nicest room in the house. It was a little bit disappointing. The Decour was strangely Native American in nature, it did have a jet tub in the room and a fireplace. It also did have two balconies, which came in handy since the hotel across the street decided to completely ruin the view of the mountain by building a five story hotel in the way. The staff was fine, room was clean, but there wasn't a whole lot of going above and beyond that is common in a highly tourist driven town. The biggest thing that surprised me was that they offer a breakfast right on their website but they do not have breakfast. Also, if you do not want to take the 9:15 bus to the mountain, you will be walking 4 to 5 blocks away to catch the silver line or the redline which pick up every 10 minutes or so.

    5
    « Kentwood Lodge Ketchum Id »

    Always the best, the staff is so helpful (Vickie and Gabby, the best), location nothing better! We like it better than the new Limelight across the street, Kentwood rooms has more character, and its a smaller hotel so I think better service

    5
    « Great Home Away from Home »

    The staff at this hotel is great. We had a small issue and to resolve it they kindly upgraded our room. The beds are extremely comfortable and the rooms are spacious. We enjoyed the pool and hot tub after skiing and the vouchers for breakfast next door. It is close to everything, has plenty of parking, and is a great option.

    5
    « Reasonably priced, exceptionally located, and wonderfully staffed. »

    We have stayed here often over the last five or so years, and have found each and every experience delightful. the rooms a re clean, the hotel is wonderfully cared for and staffed. Located perfectly in Downtown Ketchum, you can park your car once you get there, and never drive again to see any of the in town attractions. excellent dining opportune ties or locally owned shops.

  • 4
    « Nice hotel »

    The check in was a breeze and the ladies at the front desk were friendly. The room was clean and welcoming. The bed is amazingly comfy. And for being a "Lodge" it wasn't overly cheesy, it was decorated tastefully. Would definitely stay again.

    5
    « Right Downtown . . . and it IS the BEST! »

    This hotel property will put you in the right mood while staying in Ketchum. Motif is perfect for the Sun Valley/Ketchum area and delivers on your expectations of an outdoor feeling. The exterior is log/stone and my room was furnished in beautiful log furniture. Plus . . . this property was within waling distance of the Ketchum downtown area and the Pioneer Saloon for drinks and dinner.

    2
    « Too Bad »

    My husband occasionally has business at the local hospital, and this is his preferred place to stay because of its proximity to shops and restaurants. A major flaw that we have not experienced elsewhere: NO hot chocolate for the non-coffee drinkers. Really? NONE?? The tiniest place we've ever stayed, in the tiniest of towns, have had hot chocolate available for their patrons. And not even an "I'm sorry" from the staff. Too bad. This might be our last time here.

    4
    « Great Service, Clean, Warm and inviting »

    I recently hosted a small group in Ketchum and we all stayed at the Best Western Plus Kentwood Lodge. Cindy and her team were easy to work with. Accommodating and providing great customer service. The rooms were clean and it was great to have the sink, microwave and fridge. Bathrooms spotless. I had no complaints from my guests and they all enjoyed their hot breakfast from Wrap City - a great initiative between the two businesses.

    4
    « Kentwood Lodge welcomed us (we have a service pup) »

    I called in advance of arrival to make sure our "Max" would not be a problem, the Kentwood front desk/reservation was very helpful in making the necessary arrangements for a first floor easy access room for us. (Thank You, sir) Room was close to front desk, easy access, parking, clean, comfortable, king size bed (as requested) nice place. we will stay again, the breakfast room is actually a restaurant (kind of) attached to Kentwood Lodge, and has very good "wraps" we were given a voucher

    3
    « Very nice, clean »

    This was a very nice and clean place . We booked last minute through Expedia. Said it was last room available for $214. When we arrived the sign said they had vacancies. We ended up in a handicap room but it was nice and very clean.

    5
    « "Ketch" this place to stay in Ketchum »

    What a lovely place to stay in Ketchum! I booked this hotel online and got an immediate confirmation notice emailed to me. When we arrived earlier than the check-in time, the desk clerk Cindy indicated the room wasn't ready yet, but we completed the paperwork and at her suggestion parked in the under cover parking lot with a space near the door and elevator. After wandering around Ketchum and shopping for a bit, we returned and got our keys and went to our room. Great room! End unit with windows on two walls, one a sliding door onto a small balcony with chairs overlooking the mountains. Perfect for cocktails and snacks. The room looks brand new and is nicely furnished with a King Bed, couch, computer work table, a chest of drawers and a bench for luggage. There is a little bar with a fridge, microwave, bar sink and a Keurig single cup coffeemaker. Bathroom and amenities are great, and towels and linens high quality. Everything was clean and quality made. It wasn't a big issue, but the TV remote didn't seem to work. It had me flummoxed and I called the front desk to let them know and to see if maybe I was doing something wrong. They indicated they had just converted to new cable system and TVs and maybe it wasn't hooked up correctly. They indicated maintenance would be right up. 15? later Kent came in and found out the problem in short order. The nice wooden TV stand was blocking the transmission of the remote to the cable box. He was very friendly and we had a nice time talking with him. We told him we were from Green Bay WI and the nice desk clerk had mentioned she has a sister living there. He said ?I know, because she's my sister-in-law and the desk clerk is my wife and we actually own this hotel.? Talk about hands-on management! We used the hot tub after dinner and the whole pool area was spotless with towels provided. There is a great little restaurant attached to the hotel, Wrapcity, and we were given $5 vouchers towards breakfast. Everything in town is within walking distance. I highly recommend this lovely place, The Kentwood Inn, for your stay. I know we were here in off season, but it was very quiet in our area and I would be very comfortable staying in this space for a longer period of time than our two nights. Thanks Kent and Cindy!

    5
    « Always Great! »

    I have stayed here many times over the course of 15 years. The Lodge is always immaculate and the rooms are always up to date. Great attitude and impeccable cleanliness. The lodge is located in an excellent location and everything is within walking distance.

    4
    « Sun Valley bargain! »

    If you want a wonderful, large hotel room with fireplace that's centrally located in Sun Valley...Kentwood Lodge is perfect! The rooms have a small refrigerator, comfortable bed and ample bathroom. Love the fireplace in every room!

    5
    « Great Value! »

    Clean, Very comfortable bed, great location, swimming pool open until 11 pm. Quiet too. Excellent accommodations. Marilyn 9-16 Wagon Days Weekend in Ketchum. Located in the best spot in Ketchum, close to everything. We didn't even rent a car this time.

  • 5
    « In the heart of Ketchum »

    This hotel is within walking distance of the entire town. We loved the convenience. The staff was super nice and facility very clean. The fun supersize was a huge heart shaped jacuzzi tub in the room. Lol! It is definitely well priced for what you receive

    5
    « Good value »

    Good value for the money, Cheaper than other hotels in the area, Staff was very accommodating. Some construction dust from project across the street. Great place to eat breakfast at the wrap shop in the hotel.

    4
    « Aging..but well »

    This place is locat ed near the south end of ketchum right off main St. Rooms are xvery comfortable decorated in a western motif..but tastefully. The place is dated but very lean and furnished well in a spacious room. Price wise it is probably the best we a l in a way overpriced area. Only negative is no breakfast items.

    4
    « Good deal, great location »

    The Best Western in Ketchum was recommended to us by friends as a relatively inexpensive option for accommodations down town. Our friends were spot on as the weekend we stayed there comparable rates were at least 50% higher than the price we found at the BW. We weren't sure what we were getting into, frankly, with prices this much lower. The location is right on Main Street and we were greeted by a very knowledgable hostess named Vicki. She checked us in without a fuss and even moved us to the second floor at our request. The lobby is rustic but organized and very clean. There is an indoor pool with two floating duck decoys for fun. The "gym" is very full of decent equipment but has very little floor space and feels quite cramped. There is an elevator and a clean, carpeted stairway for access to upper levels. Our room came with a king bed and was surprisingly large and extremely clean. It was furnished with a large bench, two sitting chairs with a coffee table, a sink and counter as the coffee station and the generic refrigerator. Bed side tables, a TV and dresser rounded out the room. The closet was roomy and tub/shower worked well. Overall a decent room. We had a window that faced the back parking lot and did not experience any road noise at night. The walls are a but thin and we could hear any conversation taking place in the hallway, so we would recommend ear plugs which we normally bring on trips. The bed was so so. Firm but not very comfortable. We stayed two nights and didn't sleep well either night. When one of us moved the other woke up. Definitely not a premium mattress, but good enough for a night or two. Location wise this is a gem. We walked to restaurants, the Lodge, shopping, and even to some hiking trails. If you're walkers and don't mind ear plugs and perhaps taking a double queen option, this hotel could be a very good solution for you. We would consider staying here again in the future.

    4
    « Good value in Sun Valley »

    We stayed in a 2nd floor room on the opposite end of the registration area. Our room was quiet and comfortable. While the hotel is a bit dated, it was clean and a great location to walk to downtown or other activities in the Sun Valley area. We also enjoyed the nice selection at breakfast -- fresh fruit, yogurt, etc. which were beyond the traditional unhealthy fare offered at many hotel buffets.

    3
    « I really wanted to give this hotel 5+ but... »

    Overall, this is a great hotel -- as long as you don't need wifi. The staff was no help, suggesting it was probably our device & not a problem on their end. I have 2 cell phones (1 android & 1 iPhone), an iPad, a Windows laptop, & a Mac laptop. None could connect to the wifi. When I went to the front desk there were 3 other people complaining about the same problem. We were told to "try turning your phone off & on, move around the room to try & find a better spot, or come down to the lobby & try there." I tried all of those things & none of them worked. Of course, I can use my cell phone but sometimes, even if your on vacation, you need to do something more complex and it requires connecting to wifi on your laptop. If you're here on business, it might be essential. For me, this is a deal breaker. I probably won't stay here again & I won't recommend it to others. That said, everything else about this hotel is great. Quiet, nice rooms with modern amenities, convenient covered parking, indoor swimming pool, breakfast place right next door (they give you a voucher), excellent housekeeping. The only thing lacking is wifi & for me, that is an essential. If I'd known the wifi didn't work I would not have stayed here. So, 5 out of 5 if you don't need wifi. Otherwise, consider staying somewhere else.

    4
    « "Slowly Catching Up in Ketchum..." »

    While not a fan of Best Western properties (we used to call'm Worst Western), I've got a soft spot for the Kentwood. When Sun Valley is in your plans but you don't want or need the upscale appointments of the resort proper, the Kentwood offers a great location, good value and professional front-desk service. Once settled in, you can walk or ride your bike all over town and leave your SUV parked for days. After all, it's just short run up to the Resort. Built in the early 90's, the Kentwood is long overdue for the inevitable freshening. A casual chat with one of the hotel's loyal long-time jack-of-all-trades guys just prior to our departure, however, gives me hope that the owner has slowly realized that Sun Valley visitors like a bit of class even in a national-brand inn. It took the Kentwood forever to jump from big-tube to flat-screen TVs. Now all it needs to do is to trash that fuzzy pre-digital picture for HD. Our guy says it's coming. The new card-reader door openers are a nice upgrade?bathrooms have been freshened a bit, too. The thermostat-controlled in-room HVAC unit is QUIET and the rooms are clean. But the common areas really need some TLC, particularly hallway carpets. The elevator continues to run at glacial speed. The half-hearted attempt to inject a Native American theme on the walls should be?well?evaluated, to put it nicely. Still, a decent stay, all things considered.

    2
    « Not worth the money »

    leaky faucet that was never repaired, lipstick stains on the bath towels, no water pressure in the shower, and poor front desk service. The covered parking limits you to not more that a dozen spots that are very tight for anything over the size of a small SUV. For the $269.00 per night price I'm sure you could find a much better hotel for the money.

    5
    « Annual Business Trip »

    I stay here every year and every year it is very nice. They recently updated their bathrooms, which was a nice surprise. I come for business and you can walk everywhere in town and I am also able to work in my room nicely. Will be there again next year.

    5
    « Best of Ketchum »

    This hotel just gets better. New Keurig coffee makers in the rooms and new "touch" door locks. New hotels being built in Ketchum where you will be able to stay for much more of your dollars, but if you want to feel like family, the Kentwood is the place to stay. Great People!

  • 5
    « Great Stay. Clean, Quiet, Close to Everything Downtown »

    Just back from a three night stay in Sun Valley. The BW Kentwood Lodge was great. I don't come to SV often and have stayed at the SV Lodge the last two visits. For this trip I looked to stay downtown and save some $$$s. The Kentwood Lodge was fine. It was clean. Staff was friendly. WiFi was free and worked well. I read earlier reviews and there was a few grumblings on the breakfast coupon for WrapCity next door. I had no problems here - the coupon covered breakfast and coffee fine... Also it is downtown and an easy walk to your favourite restaurant, bar, or shop. Will stay again.

    5
    « Excellent room »

    The staff were helpful and got me checked in efficiently and gave good eating recommendations. The room and bathroom was large and well laid out with very nice furnishings. Everything was very clean, the bed was large and the pillows and mattress comfortable. The wifi worked well, no problems. Would definitely stay here again.

    1
    « Don't expect fast, good, easy breakfast. »

    Stay somewhere else. The only convenient place to have breakfast wasn't good. You stood in line and gave them a chit. then waited, or you phoned in and picked up a burrito. - that's it. Easier at other BW hotels.

    5
    « Downtown Convenience »

    Great location, could walk to shops,restaurants and pick up groceries. Our room had two comfy queen beds, large TV, full refrigerator, microwave and plenty of room to unwind. After hiking all day, the lobby heated pool and spa was heavenly with a view of outside trees and flowers. Our room was cleaned to perfection each day. Will probably stay there for the Oct. Jazz fest. Definitely good value for the money.

    5
    « Unique property, enjoyed our stay »

    I like Best Westerns because each one is unique, not the cookie-cutter layout. This property is decked out like a ski lodge, with the pool adjacent to the lobby which leads out to a small patio in the parking lot. (I could see parking getting tight in the high season). Only complaint about the room was the bathroom lighting was waaaaay too bright for a middle-of-the-night potty break. They had I believe four 100-watt equivalent LED lamps. You could have done neurosurgery on the counter. Surprised to see complaints about the breakfast -- I didn't even expect any. It was a nice bonus! Wrap City is attached to the hotel, out on the street. The $5 will almost cover a bacon, eggs and toast breakfast...and they will put it on a plate if you don't want a wrap. If you just want coffee or a bagel, they have that too. Only complaint is they don't open until 8. We ended up spending two bucks and change for a party of 4 after the coupons and the quality of the food exceeded most breakfast buffets. There's a supermarket next door and the hotel is walking distance to everything in Ketchum. They even have crosswalk flags!

    4
    « Overall comfortable and well appointed. »

    This hotel is right on Main St. as you come into Ketchum from the south. The rooms were roomy and clean. The bed was very comfortable. The room had a small refrigerator, microwave, coffee maker and an additional sink. The decor was attractive. We would definitely stay here again. They do give a $5.00 coupon to a wrap restaurant right next door, but we didn't bother using that since we love having breakfast at the Kneadery just a block away.

    5
    « Very Quality oriented hotel right on the main drag with nice rooms and a balcony, pool,hot tub, and storage »

    Overall a great experience. The room was clean and nicely appointed with a small but useable balcony, fridge and wet bar, and coffee. Nice pool and hot tub and you can store your ski's or bikes indoors if you like. There is a new hotel going up across the street that blocks the view of the ski slopes but if you get out and walk a half block you can see the runs. The front desk staff wasn't all that friendly but no issues with the service. Very convenient location.

    4
    « Great location »

    I went here over Memorial Day Weekend. The hotel is very clean and the location is perfect to walk around town so you can keep your car parked for the stay. All of the staff is extremely friendly. My one complaint would be the noise. I could hear my neighbors through the wall and noise in the hallway. I am going back to this hotel though because of the staff, the cleanliness and the location.

    4
    « Very Nice Two Day Getaway »

    The room was very impressively clean, coffee in the lobby was the best, and everything was literally in walking distance of our hotel. We couldn't have chosen a better place to stay. Just one thing only stopping this hotel from it's five star rating "Breakfast". We booked a room with breakfast, our hotel offer two each $15 dollar coupons per person total of $60 dollars for our two day stay(the coupons are also good for lunch). Next to the hotel is a place called 'THE CITY WRAP' were breakfast or lunch is offer on limited menu in a Wrap or Bowl your choice. Anyway not to belittle the place, but we found a excellent place for breakfast called the "KONDITOREI", Cafe with European dessert, Coffee, Tea, and Breakfast menu. So don't pass it up or you'll leave Sun Valley wanting.

    4
    « Mountains »

    We prefer Best Western because of the bed quality and the king bed here did not disappoint us. Nice hotel well appointed with a pool and exercise room . Staff very pleasant and helpful with suggestions for things to do in the immediate area.

  • 1
    « Unfriendly staff, free breakfast not as advertised, "tired, old hotel" »

    How Best Western attaches it's name to this place I don't know. Upon check in we were greeted with an unfriendly face who seemed to resent working there. The table in the room did not have a nearby electrical outlet that a person could use for charging his computer battery ( I guess we should have asked for an extension cord ), the furniture & room were just plain " tired ". The building is old. The place is beyond remodeling and should be torn down. For the " free " breakfast you're given a $ 5 voucher to go to a dumpy adjacent public restaurant whose sanitary standards are observably poor. We chose not to eat there for that reason...... and anyway, no way is $ 5 sufficient these days for a breakfast.

    5
    « Great Place for Meetings and for Staying »

    The hotel is very clean, comfortable and welcoming. The staff is awesome. Very helpful. The conference room we used for the business conference was clean, comfortable, had all of the necessary equipment and was secure. The BW Kentwood Lodge is reasonably priced and is in a very convenient location. I highly recommend it.

    5
    « Great place for extended stay to enjoy Ketchum. »

    We have enjoyed this hotel in Ketchum. The management and ownership is excellent. This hotel has one thing in mind.....that is to make your stay in Ketchum comfortable and enjoyable. The check-in is easy and they will give you the best deal available. The rooms are nicely furnished and most have decks. The people at desk are receptive to your needs. The breakfast coupons are great for the wrap place next door, that have the best food in town. Parking is under building and on-site and very safe. Book this hotel and enjoy Ketchum.....

    5
    « Great place »

    Had an outstanding time at BW Plus Kentwood Lodge in Ketchum. Perfect location, clean rooms, upbeat and positive staff and very relaxing. Central location for recreation, dining out and walking though town and area. Definitely the place to staff when visiting the Sun Valley area.

    5
    « Great Hotel in Ketchum ID »

    Wonderful hotel, staff are wonderful, very accommodating! Courteous, pleasant. Hotel is very clean, great location and convenient, you can walk every where downtown. Easy to find , right on Main Street Clean rooms, clean lobby.

    5
    « wonderful hotel »

    Loved this place ...clean, friendly all the things you want after a day travelling ...The rooms were lovely and the staff was great. Close to walk into town which was a bonus ...only a 5 dollar breakfast coupon versus the great breakfasts you usually get at a best western but I would still highly recommend this hotel

    5
    « Relaxing stay »

    Great place in downtown Ketchum. Easy walk to everything. Friendly staff and clean rooms.I will stay here every time i come to ketchum. Indoor pool and jacuuzi a plus. definitly try wrapcity when you are there for breakfast.

    2
    « No Breakfast and Bad Beds »

    Checked into the hotel and the staff was very nice. After climbing 3 floors of stairs my room was very nice. I rated this poorly because the bed was not good. That was the toughest bed that I have ever slept on and I travel a great deal. I was given a ticket to walk to a restaurant for breakfast. I would never stay here again, because I just want a hot breakfast at the hotel.

    5
    « Perfect Stay, GREAT bargain. »

    Accompanied my wife to her seminar. 3 nights here. Great room with 2 queens, large sitting area, large full, equipped kitchen. Separate bath sink and counter as well as bathroom. Shower was great, beds comfortable. Pool and jacuzzi and adequate fitness room. Get this, $139 per night with $10 breakfast voucher to Wrap City next door. Convenient on Main St.. Plenty of parking. I will recommend to everyone!!!!

    5
    « Consistent quality »

    Our first stay at this Lodge was in 1998 and since then, it has become a regular Ketchum stop. Best thing about it is that nothing has changed - it looked as pristine in April 2016 as it did in May 1998. Located at the south end of Ketchum's Main Street, one can walk to most everything Ketchum has to offer and you are a short, five minute, drive from the Sun Valley Resort grounds.

  • 3
    « Not sure about the "plus" »

    Well positioned hotel a few blocks from the town. Bright lobby, efficient receptionists, rooms an average size, with options of fireplaces or kitchenettes ( not sure why you can't have both). Nice , thoughtful decorative touches, both in the common areas and rooms, which are a change from the generic. No breakfast offered. Currently, a new hotel is being built across the street in the front of the hotel so, for the next three or four months, I would avoid front rooms, as the work starts about 7.30am. There is also a constant hum in the top floor of the hotel, which is odd and unusual, and runs all the time. The place has a pool and a small gym. I am not sure why it is a Best Western "plus"... It seems pretty standard ( a good standard, though ), and I would like to know how BW differentiate between their "standard hotels" and their "plus" hotels

    4
    « Great location to an amazing ski mountain »

    Stayed here in January to extend a business trip into a ski trip due to the location in Ketchum right across from Sun Valley / Mount Baldy. It was a perfect location less than 5 minutes to the mountain resort (which is simply awesome!) and on the edge of the village an easy walk to a lot of restaurants, bars and shops. It was a nice looking hotel w/ a Western motif. I would say it is a solid *** establishment true to its Best Western roots, maybe a bit nicer than most BW hotels (I don't know I've only stayed in 3 total) and comfy but certainly wasn't high end but was indeed solid. The room was nice and again decorated in a Western style w/ wood furniture, a balcony overlooking the mountain and had a comfy bed. It had an indoor pool and a hot tub that got fairly hot, which was nice after a long day on the mountain. The front desk staff was friendly and gave me good advice about eating at the "Pio." The one thing it could have used was a better coffee bar in the lobby with real half/half or cream as a better way to start your day. But all in all it was a good place and I would stay here again for a return ski trip.

    5
    « Ski vacation »

    The perfect location for every convenience. We walked around to all the shops and restaurants from the hotel. It was great to get dressed for skiing inside of our room and then get shuttled to the ski area by the town transit buses. I also loved the indoor pool and jacuzzi! The rooms were clean and the bed was comfortable!

    5
    « Great location and clean, nice, new or perfectly maintained hotel. »

    I was moving from Denver to Seattle and stayed in Ketchum for two nights so I could ski at Sun Valley and check out the town. The Kentwood Best Western is right across the street from the bus that takes you to the ski area. It's also walking distance to some great restaurants and I even caught a concert at Whiskey Jacques one night. The pool and hottub are nice and the $5. coupon at Wrapcity made breakfast close to free. On it's own, the $150 per night doesn't seem like a great value, but compared to the other lodging options I found, I certainly can't complain. In addition to the fireplace, there was also a refrigerator and extra sink in the room.

    4
    « Good location »

    close to everything, This is a clean rustic hotel. Approx. 20 plus years old. Nice room with gas fireplace. Heated indoor pool/hot tub. I would stay here again. Hotel staff is friendly professional and accomidating

    5
    « 9:15 am »

    Nice accommodations, friendly staff. Room was clean and orderly. Shower pressure was light and you could hear people chatting in the hallway as they pass by, but other than that no complaints. Breakfast at Wrap City was good.

    3
    « Great location and decent hotel »

    This hotel is located right on Main Street in Ketchum, making it very easy to walk to all locations in downtown. The hotel itself is very decent with clean rooms and pleasant staff. The facility is pretty basic but clean and convenient. It's not super cheap but nothing really is in Sun Valley - comparatively, the BW Kentwood was a good value.

    5
    « Sun Valley Skiing »

    A very comfortable hotel in an ideal location. Very Good Value. Shuttle bus stop 2 blocks away to lift area and easy walk to shops and restaurants in town. The breakfast next door (with coupon from Best Western) was cooked to order and satisfying.

    4
    « Just what we wanted! »

    This place is not the Ritz, but was exactly what we wanted. Clean room, decent bed, good pool/hot tub, efficient daily maid service, fair price. Perfect in town location, convenient parking and ski storage. Walk to numerous restaurants and grocery. Daily coupons for Wrap City worked out great. Since they don't open until 8, we would stop after skiing and pick up a bagel, fruit, muffin, cookies for next morning breakfast.

    4
    « Great Place to Stay »

    We stayed here for a weekend of skiing and found this is a very convenient place to stay. Free parking is available and it's a short drive to the slopes or if you prefer you can take the shuttle bus that picks up right across the street. After a day of skiing we relaxed in the hot tub and got cozy in our room with a fireplace. Downtown shopping and restaurants are within walking distance of the hotel.

  • 4
    « family ski vacation »

    Good overall for family. Good size pool and hot tub. Easy drive to ski mountain. In town so easy walk to restaurants. Large room. Comfortable beds. We opted for the kitchenette which was helpful for a longer stay. Decent size bathroom. Room was quiet, mostly free of exterior noise. available washer/dryer helpful for longer stays

    5
    « Great hotel, great location »

    Just back from a fantastic trip to Ketchum, first visit to Idaho and loved it. Hotel was in a very good location, handy for skiing and great restaurants in the town. The room was spacious with good facilities and an extremely comfortable bed. Nice bathroom with plenty of hot water and nice white fluffy towels. Very special thank you to Vicki and Gabi in guest services. They went out of their way to be helpful and friendly and helped to make our stay very special. We would definitely return to this hotel if we make the 6,000 mile journey from the UK again. Also enjoyed the indoor pool and hot tub (as it was a winter trip) and would have used the gym if we hadn't used up all our energy on the ski slopes. Thank you again!

    5
    « Nice Hotel »

    Very clean hotel with a helpful and polite staff at a good price versus other ski towns in the center of Ketchum within walking distance of shops and restaurants. Bus stop across the street to take you to either River Run or Warm Springs base lodges.

    5
    « Great visit! »

    We came here on a family trip before mama had to have back surgery so it was like the last hooray! We really enjoyed our stay here and were pleased with the service and help that we received from the staff.

    5
    « Great location Plus »

    It's a Best Western not Westin but I highly recommend it. At about $200 per night I think it's the most affordable place in Sun Valley. It's clean, has pool and jacuzzi plus exercise room, ski lockers and laundry. The manager CINDY is the best asset. She knows all about what's going on in town, had great suggestions for meals and things to do, but also turn me onto a discount lift ticket for the resort - a great asset for someone who visits for the first time. Location is perfect, walking distance to everything and 5 minute ride to the resort, just don't park on the street - local police will award you $50 ticket.

    5
    « Place to Stay n Ski »

    In the past we got a condo and walked to the lifts. We preferred catching a bus to the lifts maybe a mile away, but walking in the evening to a nearby restaurant. It was wonderful to be able to keep our car parked, then to use public transport when we liked. With a grocery store (and health food store) just a block away, and so many wonderful restaurants within a few blocks, it works for us! This hotel is clean, comfortable, and quiet. I recommend it!

    2
    « Vibration, no Breakfast in the facility »

    Newly renovating. Nice interior but odor. For breakfast, we have to go to the restaurant next to the facility and we just have $5 reduction per person. The worst thing was the vibration in every morning. I couldn't stand for the strong vibration and machine like sound. I felt sick. It was like car sick. On the last day, I found that the room next to our room was the stuff laundry room. The big washing machine was there. No wonder why. The lady at the front desk told me she would report that to the manager. No word of apology or warmth.

    4
    « Sun Valley Ski Trip »

    Pretty basic motel. Rooms are nice, clean and staff generally attentive. I was expecting something more based on its prior ratings. Asked for some assistance a few times and just got what I asked for, no offers of real help, ie getting a ride to the airport. Room items replenishment was a little iffy. Sometimes lots of towels, other times the basics. Coffee service items inconsistent.

    3
    « Nice place, clean & convenienth »

    Other reviewers have told the story well: no frills but comfortable and clean. Close to River Run Lodge and within walking distance of "downtown Ketchem". They offer a $5 voucher for breakfast at the wrap restaurant located next door, which if you don't go for breakfast, you should try for a quick, healthy, cheap lunch.

    4
    « Quick Ski Vacation »

    We wanted to get a last minute trip in to ski Sun Valley. We book a double queen room. It was great - small sitting area and fridge and microwave really helped. It exceeded our expectations. The hotel was very close to a variety of restaurants and the heated pool and wonderful hot tub were great. We would stay here again.

  • 4
    « Good value »

    My wife and I stayed 5 nights for four days of skiing. The room was comfortable and clean and the decor theme throughout the Lodge was pleasing. There should be more insulation between floors, because we often heard the people above us walking around at night. The fireplace in the room was nice and heated the room quickly. We will consider this same hotel for a future visit. The hotel is a good value. If you plan to stay out late at night, then plan to rent a car, because taxi service at times is lacking. Many very good restaurants are within walking distance. Hence, a rental car is not necessarily a requirement. Free town bus service was perfect for getting to the skiing and back to this hotel.

    5
    « Fantastic room for the price! »

    It's a solid 3 star, no frills hotel with comfortable beds and immaculate maid service. The owner and the staff are friendly and helpful. The rooms are comfortable and CLEAN! The location of the hotel is central to everything you need in town and conveniently located next to the Main Street Market which has a wonderful selection of foods for reasonable prices. One thing that could be improved is the bus system. No one in town seems to really understand the bus system and even with a schedule in hand we were left stranded multiple times. If all the hotels in the SV area got together and worked this out, that would make it amazing!

    4
    « Great location »

    The location is on Main which is the perfect location to walk to resteraunts, shopping and blocks away from Bald Mountain skiing. Gorgeous mountain 63 runs, and long slopes. Ketchum is the town and very quaint and nice. The locals are very friendly. The hotel is nice, comfortable, under ground parking, nice jacuzzi, I liked the counter with sink and coffee station, refrigerator. The room was beautiful.

    5
    « ANother Great BW In The Ideal Location »

    We actually tried to get a room at the Tamarack Lodge first, but they were full and suggested we try the Kentwood Lodge instead. Thankfully, they had an availability! We were given a room that was clean, nicely appointed and had a small balcony over-looking the town. They also offer free covered parking, which is so convenient. And there was a signed Remington bronze in the lobby, which impressed the heck out of us! We would definitely stay here again.

    5
    « Great location, friendly staff »

    The hotel was in a great location in downtown Ketchum, We were greeted by the very friendly and helpful front desk staff. Our room was on the back side of the hotel, the room was very large, clean, and comfortable. Although there was construction, we never heard it, and the front desk staff made it clear that we should let them know if we were disturbed in any way and they would take care of it. A great value for the money! We will definitely be back!

    5
    « Excellent Choice »

    Helpful staff, very clean, plenty of room, excellent bed/mattress and the nearby Wrap City restaurant served a very creative breakfast. When the construction is completed Kentwood in Ketchum will be ideal.

    5
    « Fantastic Lodging Experience! »

    After checking Trip Advisor, we booked a room at the Kentwood Lodge as we were driving into Ketchum. We hit pay dirt! Downtown, easy walk to all the restaurants and shops - cannot get any better! The rooms are spacious and spotless, gas fireplace included. Staff was exceptional - so friendly and incredibly helpful. We enjoyed our stay so much we stayed an extra day. Delicious (coupon included in room rate) breakfast at the Wrap next door. Free undercover parking.

    4
    « Very nice hotel for great location »

    Hotel was very nice, everyone was super friendly who worked there. The location is fantastic! Close to downtown and all the shopping and restaurants. I will highly recommend this hotel for travelers. I would definitely use this hotel again when staying in Ketchum.

    3
    « probably the best in the immediate area »

    The hotel was clean and comfortable, and the staff at the front desk and in housekeeping professional and friendly. Ease of parking was good, and the hotel is attractive. We found the breakfast voucher for $5 a real bother as we had to go outside of the hotel to a small wrap restaurant next door, and try to figure out how to use the voucher and get even coffee and oatmeal....forget OJ or any sort of eggs with $5 was a confusing, and not worth it as the food wasn`t that good any way. We saw several guests from the B.W. trying to figure out how to use their vouchers when they went into the little restaurant.....all more effort than it was worth. They should figure out some other way to provide breakfast fi it is supposedly included.

    4
    « Old Favorite in Ketchum »

    Love the location and friendly service at the Kentwood. The rooms on the main street side of hotel are loud due to road noise and construction but backside is better. Covered parking and nice lobby bathrooms and ski/bike storage is great!

  • 4
    « It's nice! »

    Love it! Con - breakfast only included with "qualifying rates". Front desk explained, if you book through a third party your rate doesn't qualify. Lame-o! Pros - the rooms are very well kept. Every room has a mini fridge and microwave. ?? We had an awesome view, despite the crane. Indoor pool and hot tub. ?? Within walking distance to a lot of shops and places to eat.

    4
    « Good Value-Pleasant staff »

    Everyone was very friendly at check in and check out. The room was clean and comfortable and the location is walking distance to any where in Ketchum! We were offered $5.00 off at next door Wrap restaurant which was very good.

    5
    « Quiet and Comfortable »

    Great location...easy for walking around town and to restaurants. King bed and ample space for all the luggage. Regular coffee pot where I could brew my own coffee. Friendly and helpful staff. When in the area, would definitely stay at this location again.

    4
    « A tale of two rooms... »

    Over the last three weeks I have stayed at the Best Western Plus Kentwood Lodge on two separate occasions. To begin with, the staff of this hotel are super friendly and top notch. They make it a pleasure to stay here. The hotel has a nice, large indoor pool and hot tub, as well as a workout room. The location can't be beat because you can walk to any shop or restaurant in town in just a few minutes. The rooms have a wonderful western decor, with different rugs and Native American style motifs. On my first visit I booked a basic king room. I was given a room downstairs across from the pool. The room was well appointed, having a microwave and mini fridge as well as a large counter top with a sink. This is in addition to the bathroom which has its own sink, etc. Some hotels I have stayed at will not have a bathroom sink if there is one outside the bathroom, but this was not the case. There was ample storage room (a large closet as well as dresser drawers) along with a table with two chairs and a nice, big flat screen TV. The bed was a beautiful king with a wood frame. It was extremely comfortable. The bed also has a large blanket folded up at the end which was a nice touch. This room was extremely quiet, comfortable and homey. Once caveat is that they seem to be skimpy on the towels. You get two bath towels, and they aren't that large. There is a tag you can leave on the door for special requests when they make up the room the following day. We requested an additional two towels. We received no extras, so I am not sure what the point is of having a special request tag if the request will be ignored. That is my only complaint as far as the service at this place. Everyone was stellar otherwise (and possibly this was overlooked by the maid and was a fluke). My girlfriend and I loved everything else about this room. Then we returned this last weekend. When booking, we saw that a fireplace king room was the same price as a normal room. We opted for the fireplace room as it sounded romantic. This room was on the second floor and the layout was the same as the normal king room except for a large fireplace in the corner. We read many reviews that said the fireplace was just a light bulb. This is NOT TRUE!!! You flip the switch and a bright light does appear to come on. At first I assumed the reviews were right, but the more I looked at it the more it seemed like it really didn't give the ambiance of a fireplace. Then, after about 10 seconds the flames lit. The "light bulb" is an igniter. We were quite pleased with the beautiful blue flames that flickered. Be aware though that the fireplace shuts off and automatically comes back on at random intervals (it must have some sort of thermostat or something). The room will definitely heat up nicely. Now for the negatives to a second floor room. I don't know if it was the location of this particular room or if the entire second floor is this way, but the noises were maddening. Every toilet flush. Every sink being turned on. And what I can only assume was a hot water heater (it sounded like a jet way up in the sky not moving, and it would last and last and last). The noises didn't really become apparent until about 7 am (and we had not spent a lot of time in our room the afternoon and evening before, so we had not noticed) and they continued until we finally just got out of bed. We contacted the front desk about moving to the room we had on the previous stay, but it was booked. The staff did try to find some better options for us, but other than a two queen room on the first floor they only had other rooms on the second or third floor. We decided to keep our room rather than move to another room on the same floor that would possibly have the same issues. Overall this hotel is wonderful. The noise thing was definitely not pleasant, and I have no idea if it was just the location of that room or if it occurs in other rooms along the second and third floors. All I know is that I will request my original room in the future because it was perfect. And on our second stay we happened upon the room as the maid was cleaning it and we did get our extra towels by asking her directly. I will definitely stay here in the future because overall it's a great value and a nice hotel. And all of the staff are amazing.

    3
    « Good Location »

    Pros: Location is great. Within walking distance of everything in Ketchum. Room was very clean. Breakfast coupons ($5 ea person) for Wrap City next door. Food was great and reasonable. $5 goes a long way. Cons: Basically, the rooms are decorated in an 80's lodge theme time warp, with furniture too large for the room. The fitness center had equipment out of the 70's and was so stuffed full of equipment that more than 2 people in the room would be overwhelming. Staff was efficient, but not very friendly.

 

Getting to the hotel ...

All directions
·From: All directions. Centrally located downtown on Highway 75 in Ketchum-Sun Valley, Highway 75 turns into Main Street in Ketchum. The Best Western Plus Kentwood Lodge is located on the corner of Main Street and River Street Sun Valley.
 

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