Best Western Executive Inn,  Jacksonville

4.5/5  - based on 100 guest reviews.
1659 S Jackson Street, 75766-3027, Jacksonville, United States - See map
+1 903 586 0007 +1 903 586 0010



Your room

> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 100 traveler reviews
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There's nothing like spending a peaceful day at Lake Jacksonville relaxing, swimming or taking part in water recreation, and it's all just a short drive from the Best Western Executive Inn. Some guests come for the Tomato Bowl, others for Adrenaline Rush Zipline, and a few are in town to tour Jacksonville College. No matter what brings you to the region, our Jacksonville, TX hotel provides guests with a great location, value and service. The Texas State Railroad Park is a must for nature lovers, and the Mud Creek Off-Road Park is a fantastic way to get an adrenaline fix. From relaxation to adventure, there's always something to do. We offer easy access to Interstate 69 at our hotel in Jacksonville, TX adjoining rooms are available for larger groups or families, and we're known for our free hot breakfast. A daily buffet features hot waffles and 100% Arabica coffee, a selection of pastries and cereals, yogurt, fresh fruits and of course chilled juices to get your morning started right. The River Run ATV Park is a popular destination for many of our Jacksonville, TX hotel guests. From the Tops in Texas Rodeo to the Cherokee Trace Drive-Thru Safari, adventure is calling and there are many family-friendly options. Explore the Tomato Fest or Trans Canada Pipeline, check out the famous Concrete Tomatoes or slip in a little romance at Love's Lookout with an exceptional view. The East Texas Medical Center brings many out of town workers to the area, and our hotel in Jacksonville provides a great touch of home to business travelers. If you're here with Trinity Mother Frances Hospital, Cardinal Health, Walmart® or any other local business, you can count on us to provide you with luxury bedding, a quiet spacious room and a great commutable location to the most popular companies in town. Book a well-appointed room at Best Western Executive Inn and experience great service!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 100 guest reviews
Certificate of Excellence
Business Business 18
Couples Couples 19
Family Family 46
Friends getaway Friends getaway 7
Solo travel Solo travel 8
Sleep Quality
Best Western Executive Inn,Jacksonville
  • 5
    « Very nice »

    I live in Jville and we had Extra family in town so we tried this hotel. Friendly service, clean rooms. Great indoor pool! Highly recommend this hotel for a night or a week! Great place for anyone in the area with extra guests too!

    « Great place »

    We missed the wildlife tour but found other activities. Great hotel!! Beds were comfy and the staff was super friendly. Went to the cinema and Posados while waiting for the train ride. Nice, quiet spot in the middle of everything. We'd come back!!


    The service was great, the beds were so comfortable I did not want to get out of it and the breakfast was a hot breakfast with plenty to choose from. For the price of the room it was well worth it. If you have a trailer the parking is really small. We got there early enough so that we parked in the back so that everyone else would have room.

    « Pleasantly surprised! »

    I LOVED the size of the room. Very spacious and comfy. Indoor pool was relaxing but I especially loved the hot tub. Water was so hot but so soothing. For supper, we walked across the street to an excellent mexican food restaurant. All in all, great experience. NOW probably my 1st choice of hotels when I visit J'ville again!

    « Excellent Hotel! »

    So far our experiences with this Best Western have been excellent. We are very happy with the service, the breakfast, the rooms. The pool never closed, which was very convenient for us since we arrived late. Thanks Best Western!

    « Great value »

    Overall this is a very high quality hotel to stay in. Rooms were clean and the staff excellent. If you are looking for a quiet area close to shopping and food services this is a great place to stay. Inside pool and spa were ideal for a relaxing evening.

    « Refresh & Refuel »

    Great location for a quick overnight stop. Found some much needed items at nearby stores. Friendly staff, "roomy" room, hot breakfast, and clean. Slightly noisy, but then we prefer a ground floor room, so probably to be expected.

    « Courteous, Friendly »

    7-2016 I was met by courteous staff and encountered that throughout my stay. Clean nice size rooms. Appeared to be fairly well noise insulated for a hotel room. Amenities included, wireless network, Business room, Indoor Pool, Hot Breakfast (eggs, waffles, biscuits, sausage, bacon, yogurt, cereal etc) Room had small fridge, coffee, dryer, cable, high speed internet hook up. Close to Food places.

    « Very nice for the rate... comfortable bed but small pillows »

    Clean, location on main road, was relatively noise free, good firm bed, but I hate the marshmallow pillows that some hotels are using now. The elevator was warm as it had no vented air but not a big deal. Everywhere in Texas is hot in June! Wifi was iffy.... worked but was super slow at times... Location was close to Chili's restaurant and wal mart if you need that... I recommend this hotel. Booked on Priceline for about $75

    « Good place to relax with family. »

    This was our 6th Memorial Day Weekend stay at this Best Western in my hometown, Jacksonville, TX. I always compare prices but end up at this Best Western because of the overall good service of friendly employeess.

  • 5
    « Nice hotel »

    Rooms are large and well kept. Hotel is quiet and comfortable. Staff gives excellant service and are very friendly. Entire hotel is well maintained. Nearbyarea has restraunts and fast food. shopping areas near hotel.

    « Wonderful Stay »

    Had a wonderful stay! Sue was so helpful in making my reservation and a pleasure to meet.She was so pleasent and went the extra mile to make things work well for us! Very happy with our room.very reasonibly priced! Nice breakfast area ,good selection and great coffee! The indoor pool and hot tub area was open all the time wich made it so nice!

    « Jacksonville College Graduation »

    I had the pleasure of staying at Best Western-Jacksonville while in town attending my son's graduation from Jacksonville College. Everyone - again - was so courteous, warm and friendly - EXCELLEN CUSTOMER SERVICE shown by everyone at this hotel. Check-in was quick, check out was quick and wonderful - I asked for a late check-out and it was granted. Very large rooms with comfortable beds, very clean - located not far from the college and a great price!~ How surprised I was to see the changes that had been made to the hot breakfast that was being served - a variety of what was being served; more selection of hot items, more fruits - it was all very nice - great choices! Best Western will continue to be my first choice for hotels to stay at when I am in the Jacksonville area!

    « Nice place. »

    Nice clean place to stay. Rooms were nice. Great Hot breakfast. Friendly staff. Let us park our motorcycle in the front under awning. The only negative I have was the hallway smelled bad. Maybe the smoking rooms were on the same floor. The room it self didn't smell. That's the only thing that kept me giving it 5 stars. Lots of eating place in walking distance too.

    « Great place to stay! »

    The staff is very friendly and they make it feel like home. They are willing to go above and beyond to make your stay good. The pool is awesome!! It is so warm like bath water and it stays open 24 hours. We had a great time!

    « Comfort stop »

    Friendly and helpful staff, quiet room, spacious and clean, free breakfast and 24 hr heated pool. Very happy with our last minute selection. Also good price on long Easter weekend. The shower and bathroom facilities are also good.


    The room was big. Breakfast was really great. The price for this size of room was wonderful. Will definitely stay at this hotel again Only 15 - 20 minutes to Tyler TX Well worth staying here if you are going to Canton. Really nice indoor pool and hot tub.

    « Best Place in Jacksonville, Texas »

    Want a place that welcomes you home when your away? This is it, look now further. The staff is super friendly and so willing to make your stay the best it can be. Home away from Home! This is a great place to take your shoes off and relax. Leave the long road behind you.

    « Good clean easy access hotel »

    I have stayed here at this hotel many times the past 10 years. It is in a great location, easy access, good parking, well lit, secure, with clean rooms at a fair price. The only thing lacking is a good breakfast. Waffle mix and milk were sour, eggs cold, and the lady did not speak very good English. Had to get breakfast all 3 mornings up the road. This will be a determining factor when I came here to work again this year. Other than that it is a good trustworthy hotel.

    « Best in town »

    We often ride the Texas State railroad in Rusk and used to stay in that toen. But then we decided to try this BW. We have nt stayed anywhere else since. The breakfast is very good and the room comfortable abd clean. The prices also are reasonable. Location makes it a short drive to the railroad.

  • 5
    « By far, the best deal in town »

    I stay in town on business once a month or so, and I regret now switching sooner. The Jacuzzi rooms are wonderful, the water is hot and the rooms are clean. Much more than I can say for the other hotels I've stayed in here.

    « Great Stay »

    The Best Western was very clean, the bed comfortable, the staff was awesome. The Breakfast was much better then most. The Hotel has been well maintained. I will stay at this hotel again anytime I am in Jacksonville. I do recommend this hotel.

    « Great Place To Stay. »

    Very nice hotel, with a very pleasant and professional staff. Good breakfast served in an actual "breakfast room", instead of a corner of the lobby. Room was clean and comfortable. Will stay there again.

    « Very clean and accomodating »

    Fabulous hotel. Great food. However poor wireless. They need to test it out on their phones and try to download simple things. Not up to par. However it has an Ethernet cord in the room so computer worked fine. Hotel staff was very nice. Was pouring rain when I arrived and young man helped me unload

    « welcome home »

    This is a nice hotel, staff tries hard to make your stay nice. I thy do try to go out of their way to help. Other guest got loud, staff was quick to resolve issues. Cleaning staff could be a bit more warm, had to walk back to room to get dirty towel to exchange for clean one.

    « Everything a road traveler needs. »

    The location is across from a 24 hour Denny's and several other shops. I slept great in my very clean room with a jetted tub for a very fair price. There was a nice pasture behind the hotel, I enjoyed looking at that but females traveling alone should be ond upper levels, as my window opened like a residental window and there was not a screen or lock, I would ask for a upper level for safety next time. The breakfast was hot with an array of items but I do prefer individual servings of milk or juice as those jugs they wash and out milk in always taste funny. Overall, this is a very clean, very well located Best Western for road travel and the vending machines are stocked well for late night munchies AND the indoor pool is open 24 hours, which the lovely front desk girl told us about.

    « Used syringe under bed »

    My child found a used syringe under the bed. Luckily it had a cap on it and it was my 12 year old instead of my 5 or 7 year old. I told the front desk. No apologies were given. Just a dumb founded look followed by oh...very poor customer service...

    « Nice place to stay »

    The hotel was nice, in morning turned on light and found someone's sock. Wake up call did not work. Breakfast was sad. but can collect rewards if you book with trip advisor, better deal to book with hotal.

    « Nice Hotel »

    I have nothing bad to say about this hotel, We asked for adjoining rooms on the website we were not guaranteed to get them but they made sure that we did. The beds were extremely comfortable and staff was awesome. We will stay here again.

    « Only place to stay! »

    When in Rusk, we always stay at this Best Western located in Jacksonville. Been there multiple times and never have any complaints. Always a safe bet to stay here. Staff are very nice, pleasant, professional, helpful, accommodating. Rooms are always clean, nice décor. The internet is awesome. The breakfast is very adequate. Linens are clean. The beds are always very comfortable. The television comes in clear. We have never stayed any place else when visiting family in Rusk since we have found Best Western in Jacksonville so cannot compare to the other hotels as there is no reason to look elsewhere. It is always a safe bet for us to stay at a for sure great location as is the Best Western. Highly recommend to anybody who need a place to stay while in the area. Keep up the great work, Best Western.

  • 3
    « enjoyable »

    clean rooms, comfortable beds, food for breakfast buffet okay but the same every day...inside pool was not maintained & could have been chairs or any thing to sit on in pool room & cigarette butts all around the hot tub...8yr old with us was disappointed about not swimming in pool...friends were camping & we only spent nights in the room... .

    « My First Visit to Jacksonville" »

    Being this was my first visit to Jacksonville I found this Best Western to meet high standards. The service was great, rooms clean, and staff were professional and helpful. The hotel location is easy to find, numerous restaurants are close by and there's a lake close by. Breakfast area was clean and food was very good. Overall stay at Best Western Jacksonville was excellent.

    « Very nice »

    Great location and great room, staff was helpful and knowledgeable to area and attractions, and dining choices, room was comfortable and quiet, clean and water was hot which was very welcome, Motorcycle friendly

    « Anniversary trip »

    When we got to the hotel they had me booked in the wrong type of room I had requested the room with the jacuzzi tub but we were given a room with a plain bathtub in it I went down to the front desk and explained what I had booked She fixed it at no charge after the lady at tripadvisor was rude about the situation In the end we got the room we wanted All often all it wasn't a good trip

    « Excellent »

    Everything was very good from the front area, breakfast area and house keeping dept. The stay made me feel at home. It was also at a very good location. Keep up the outstanding work in all the areas. The food was very during breakfast was very good.


Getting to the hotel ...

All directions
·From: Tyler/I-20 area. Take U. S. Highway 69 South, approximately 26 miles. The Best Western Executive Inn is on Highway 69 (Jackson Street) on the right, just past Kelley Street. ·From: Rusk and Alto area. Take U. S. Highway North into Jacksonville. On Highway 69 (Jackson Street) on the left, just past Beaumont Street. The Best Western Executive Inn is just ahead. ·From: Henderson. Follow U. S. Highway 79 West, approximately 32 miles. Take a left on Highway 69 (Jackson Street) for 1. 2 miles. The Best Western Executive Inn is on the right. ·From: Palestine. Take U. S. Highway 79 east to Highway 69. The Best Western Executive Inn is just ahead. ·From: Athens/Dallas. Take U. S. Highway 175 E...

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