Best Western Cape Cod Hotel,  Hyannis

4.0/5  - based on 168 guest reviews.
1470 Iyannough Road, 02601-1835, Hyannis, United States - See map
+1 508 771 4804

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Sauna
    Sauna
  • Onsite laundry
    Onsite laundry
TripAdvisor Traveler Rating
based on 168 traveler reviews
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The Best Western Cape Cod Hotel in Hyannis lets you relax and focus on the people and experiences you came for. We're conveniently located near the Hyannis Harbor, Kalmus Beach and the Steamship Authority ferries. You will find plenty of other local sites, activities and attractions to explore near our pet-friendly hotel in Hyannis, such as the Cape Cod Mall, John F. Kennedy Hyannis Museum, John F. Kennedy Memorial, Hyannis Main Street, Cape League Hall of Fame. Our hotel delivers professional, responsive and friendly service, as well as offering amenities that give you more for your hard-earned money such as a free full hot, fresh and healthy breakfast, free wireless high-speed internet, indoor heated pool, fitness center, and a business center with copy, print and fax machines. Each smoke-free guest room offers a refreshing shower, single serve coffee maker, hair dryer and premium bedding, along with an iron and ironing board. Your bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket - because we know how much you value a good night's sleep. Get your money's worth at the Best Western Cape Cod Hotel. Hyannis hotels like ours offer the best hotel rates and the best amenities, so you can focus on the people and travel memories that really matter. Book your room today!

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Room 1

Guest reviews


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based on 168 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
71
Verygood
 
46
Medium
 
19
Poor
 
17
Horrible
 
15
Business Business 20
Couples Couples 33
Family Family 89
Friends getaway Friends getaway 15
Solo travel Solo travel 7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Cape Cod Hotel,Hyannis
  • 5
    « Excellent Cape Hotel »

    I have been staying at Cape Point hotel in Yarmouth, but they were close for renovation, so we have decided to try chain Hotel this time. We are glad that we try Best Western. The hotel is in excellent condition. The staff members were very friendly and welcoming. We had 2 beds and it was very comfortable. Complimentary breakfast was wonderful. Definitely come back here in future.

    5
    « Great pet friendly place »

    We needed to stay on Cape to oversee construction in our Cape Cod home. We were very impressed with the meticulously clean hotel and very friendly and helpful staff. We will certainly return throughout our project and would recommend it to anyone visiting the Cape.

    4
    « sue »

    Good location. The rooms were clean and quiet. Breakfast was hot and cold and had something for everyone. I would stay here again if in the Cape Cod area. Staff at front desk were helpful in recommending places in the area to eat.

    3
    « Acceptable, safe »

    Easy to find, get a room on the top floor as the lower floor has glass doors that open directly onto the parking lot. Feels safe, lots of parking. If you have a BW gift card, call the number on the back before your trip to make sure it is active.

    5
    « Storm Stay »

    We had to stay at this hotel due to winter storm. Hotel is right of to the route 6 and close to downtown Hyannis. Staff was very helpful and professional. Guest rooms, fitness center, Sauna, hot tub and swimming pool was well maintained. We had excellent breakfast next morning, they had pancake machine, which i have never seen before, eggs, sausage, cereal, breads, pastry, oatmeal and lots of toppings. juice and many more items. For the price we paid, we felt it was well worth it. We will definitely come here next time.

    5
    « Amazing stay at Cape Cod Hotel »

    We had an excellent stay at this Cape Cod Hotel. The staff is very friendly, and accommodating. The hotel is pretty close to Island Ferry and local shops and restaurants. We had excellent night sleep without any disturbance. The room was very clean with plenty of space to move around. Continental breakfast offered was outstanding and had plenty of choices. Excellent stay.

    5
    « Winter Break »

    We usually stay at Holiday Inn down the street, but they were close for renovation, so we decided to try Best Western. From the time we checked in to checked out we had wonderful experience. It is very quite, probably because of winter. The rooms were super clean and comfortable. The continental Breakfast was excellent with lots of options. Kids loved the large indoor pool. Good job guys.

    4
    « Nice hotel, good price »

    For the price this is a great place to relax when on the cape. Quiet rooms and friendly staff. Rooms are nice and clean. Bed is comfortable, plenty of parking. Easy access and good location to surrounding shops

    5
    « A great stay and would definitely consider going back again »

    A great stay and would definitely consider going back again! Unfortunately we left behind my daughter's doll and we hope that it will turn up. At this time, we are hoping for the best waiting for the staff to locate it and to return it to us. Staff was great

    2
    « Do Not Recommend »

    The room smelled of cigarette smoke. There were poor or broken appliances. There was excessive noise in the hallway and outside of the building (directly outside my window) all night. The breakfast was not the best.

  • 4
    « Fun stay »

    Staff were great, breakfast was ample and varied. Bed was comfy, exceptionally clean room and swimming pool and jacuzzi were wonderful (nice and warm against the bitter cold outside). The bedrooms could do with some TLC; they need modernized. Hotel is in good location for access to Rte. 6 and to Hyannis Center and Rte. 28. Lastly, the staff were lovely and very helpful - enjoyed our stay!

    5
    « Great place to stay »

    We really enjoyed the room and pool area. The pool is the best I've seen in a hotel. The breakfast was better than the more expensive chains.. Highly recommend. Only issue was the heating unit was quite noisy and constantly shut off and started up (started up again in less than a minute every time) which isn't condusive to sleeping.

    4
    « Great place to stay in a busy town »

    I found this Best Western very clean and the help very friendly. It is off season but still in a busy old city things could get run down but I like this location and layout. I stayed earlier in the Fall at another hotel down near the water for same price but this one is so so much nicer and reasonable price wise. Indoor pool etc.

    5
    « Hockey Team Stay »

    The hotel is very clean with friendly staff. We were here for Hockey tournament. We had room with two queen beds and it was well maintained. The hotel is very close to Hyannis youth and community center. The complimentary breakfast was outstanding. Lots of options like eggs, sausage, bacon, potatoes, fresh fruits, bagel, pastry yougurt, milk, breads, juice. Kids enjoyed the huge pool. We loved it here. Definitely come back here next time.

    5
    « Team weekend »

    The management and staff went out of their way to accommodate our group's wants and needs!!! Our rooms were together, which was extremely helpful. They made us feel very welcomed the whole time! We LOVED our stay!! See you again next year!!

    5
    « Cape Cod Stay »

    We have been here before when it was Quality Inn. They have done excellent renovation and updated this hotel to almost brand new. Our room was super clean and comfortable. Kids enjoyed large indoor swimming pool. The location is very close to many shopping and dinning. The continental breakfast has been changed since we were here last time and we loved the options offered. Excellent experience.

    5
    « Excellent Hotel Experience »

    The service was great and all of the facilities were working as advertised. The staff was pleasant and helpful. The room was just like it was advertised online. We will use a Best Western again in the future.

    5
    « Friendly Hotel and Staff »

    As a charter tour driver staying in many hotels this place was top in my list. The hotel gives respect to the drivers, which is much appreciated. They do have ample bus parking as well. Rooms were very clean and excellent breakfast for free. Enjoyed here.

    5
    « Visiting Family in the area »

    My wife and i have stayed here several times while visiting family in the area. The rooms price were very reasonable. The staff service were excellent and the rooms are much better than you would except. As usual the breakfast choices were excellent and excellent quality. This is our ultimate place to stay in Cape Cod.

    5
    « Cape Cod Visit »

    The staff members were very warm and friendly. Very clean and accommodating. The location is close to Main street Hyannis and many other restaurant and shopping option. We enjoyed large swimming pool and hot tub. Breakfast choices were excellent and plentiful. Over all excellent Hotel in Cape Cod

  • 5
    « Very Solid Hotel and Staff »

    Stayed for three night---the hotel was quiet and clean and the staff extremely accommodating. Very nice pool area and fitness center. Pet friendly---we have a therapy dog, so it is important that when take him to visit nursing homes we have a hotel we can stay with us.

    5
    « Quiet! »

    We stayed two nights at this Hotel and enjoyed it. Nice indoor pool with hot tub. Breakfast was excellent and exceptionally clean. Higher price on weekends for Hotel. Free parking - very close to ferry, restaurants, and other activities.

    5
    « Leisure and Shopping »

    Great location, nice rooms, great breakfast! Close to shopping mall, lot's of quality stores in the area. Rooms are clean and up to date with coffee machine, fridge and microwave available. Good water pressure in shower and did not have to wait 15 minutes for the water to get hot. Forgot a toothbrush and it took only one call down to the desk to receive one in the room.

    5
    « Accommodating and affordable »

    Sometimes living on Martha's Vineyard means you risk getting stuck off the island due to weather conditions stopping the ferries. We found the Best Western on Expedia for $88+ taxes. It was the only hotel accepting pets that was affordable($20 fee) and close by. Considering we had nothing but the clothes that we wore that day, the hotel had plenty of complimentary items behind the front desk for us. Toothbrushes, toothpaste, razors, etc. They also had some other essential amenities for purchase. They have a large indoor pool with a jacuzzi; ice cream vending machine, snack machine, soda machine; a small room with a couple of arcade games; a business center with a few computers. The fitness center is nothing special, but there are a few different cardio machines, a bench and some free weights. Our room was a pet friendly king bedroom. The door was accessible to the outside, which was convenient for the early morning dog business. The room itself was fairly small but included a little table, an area for luggage and a large TV. There was also a microwave and fridge. The bed wasn't the most luxurious but the pillows were nice. The room was clean and basic, no complaints. The bathroom was huge! VERY hot water. What we were most impressed with was the free breakfast spread. So many options! Sausage, eggs, pancake maker, bacon, homefries, cereal, pastries, oatmeal bar, yogurt bar.... If you're looking for a family & pet friendly place to stay on the Cape or a quick stop like us, this Best Western is a great pick!

    5
    « New and clean hotel at great price »

    This hotel is a great value for the Cape. It's on par with the quality of other, more pricey hotels. The room was actually very nicely appointed. The bed was super comfortable, the shower was perfect. Breakfast was complimentary and they had options for every diet.

    5
    « Very nice hotel »

    This hotel was very nice to stay at, with a helpful staff and clean well appointed rooms. They had no problem taking me with my hearing service dog and provided a easily used exercise area for her. There's many nice local restaurants for dinner and the breakfast bar was very well staffed and had a good selection of foods. Overall it was a very nice stay for me.

    4
    « 5/5 »

    The hotel is very good for the price they charge, we normally use the same facility before when was another chain then they change and we have a bad experience. Now they change again and we decide to give a try and we have no regret.

    5
    « Clean Pet Friendly Hotel »

    The most important aspect of this hotel for us is that, it is pet friendly and it is very clean. We have stayed at many hotel with our furry friend but always found rooms not very clean, but Best Western Cape Cod was excellent. The pet rooms are located on ground level away from other guest, which is a huge plus. Clean rooms and friendly atmosphere. We enjoyed here with our furry friend.

    5
    « Wonderful hotel »

    The hotel is clean and nice! The staff are all very friendly and he woman working the front desk was extremely friendly as well as helpful! She was a pleasure to deal with. The hotel is easy located close to the highway and shopping.

    5
    « Beautiful Hyannis Hotel »

    Very Beautiful Property. Polite and friendly staff, well equipped rooms. The rooms are large and kept very nice condition. Bathroom were spotless. The location is very close to many restaurant and shopping options. Free breakfast was great. Over all very happy

  • 4
    « Hyannis Hotel »

    The hotel was well presented and clean and the room was wheelchair accessible although the extra shower head did not work so it was not possible to shower on the seat provided. The staff were friendly and helpful. Problems were experienced accessing the internet on both phone and tablet which may have been helped when the receptionist rebooted the router, or may just have been a glitch connection which allowed access eventually. It was very frustrating. Overall a good stay though.

    4
    « Clean and Quiet. »

    The hotel is situated on a dual carriageway , so cannot be accessed directly if travelling from the west, there is a rear entrance which allows you to travel either way. The hotel is clean, quiet and well appointed. The staff are welcoming, helpful and vey efficient. The rooms are of a good size but the bathroom is on the small side. The breakfast catered for most tastes and was well prepared and presented. It is a five to ten minute run to the main area of the town, where the majority of the sights and restaurants are. There is ample parking available.

    5
    « Best Western Cape Cod »

    Really enjoyed the location. Breakfast was very good and plenty of parking. Great starting point for catching ferry to Nantucket. Plenty of good eating places nearby. Would recommend staying here. Very clean.

    5
    « Best Western hotel »

    I have been coming here since it was comfort inn and Quality. They have done excellent job to this old hotel. Looks like a new hotel. The rooms looks modern and all new amenities are well appointed. The staff members are very friendly and polite. Very excellent breakfast and lots of choices. Good job guys.

    5
    « Convenient and clean »

    The hotel is convenient to many good restaurant and stuff to do in the area. The staff were very friendly. The room and bathroom were spotless. The breakfast buffet was great. The internet in our room were little difficult but staff memeber helped us connect so no problem. Over all very nice.

    5
    « Great Place to Stay for Cape Cod Vacation »

    We stayed here for 5 nights while visiting Cap Cod during the last week of September 2017. We were really impressed with the friendliness of the staff, the cleanliness of the room, and the comfort and spaciousness of the room with the king size bed. It was definitely one of the best Best Westerns we have stayed at, and we would definitely stay here again the next time we visit the area.

    5
    « Hyannis Trip »

    We were very happy with our stay. Room and bathroom were spotless. The building is beautiful and near Cape Cod mall and many other restaurant nearby. The front desk staff and Mr Patel were very friendly and courteous. We got a great deal with free breakfast. We will definitely be back next time.

    5
    « Best Western Cape Cod »

    Good location for our needs. Middle of the Island. Nice reception, good staff. Room spacious clean and comfortable. Had a patio door to outside. Breakfast was good, lots of selections, fresh fruit etc. Great place to stay.

    5
    « Cape Cod Stay »

    Nice and clean Hotel, with friendly staff who knows what they are doing. They went above and beyond for our request. The Rooms are super clean and very comfortable. Bathroom was spotless and smelled good. Excellent breakfast choices with hot and cold items to select. Over all excellent stay

    2
    « Not the best »

    They lost my reservation and put me in another room, a double even though I requested king. Check in staff didn't care. The rooms are nice enough but the lobby is in a different part and very small and off putting. Breakfast hours end too early, and the pool was broken when I got there. Not worth it when so many other hotels are nearby.

  • 5
    « Great stay »

    The staff was pleasant, the room was comfortable and well kept the bed and pillowes are comfortable and a good night sleep is most important. Check in and check out where quick and the appearance was good.

    3
    « Visiting the Cape »

    Very average hotel. Extremely small bathrooms, almost have to stand in tub to close door. Standard hotel breakfast. No chair to sit in when you come back to the room at night, okay as long as you don't mind sitting on the bed to watch tv and relax and sightseeing all day. Room was clean, bed was ok, staff friendly.

    2
    « Not clean and noisy »

    Five 18-wheelers parked in the hotel parking lot with their motors running. Herman said the pet fee, which is charged EVERY night, is charged because when pets stay there housekeeping has to wipe down the counters. This means they do NOT wipe down surfaces if a pet hasn't stayed there. I assumed housekeeping would wipe down services. Unclean hotel.

    5
    « Excellent »

    Had a great stay at Best Western Cape Cod. Staff was very accommodating and took great care of us. The location is perfect, close to main street Hyannis. Room were super clean and breakfast was delicious. Lots of options to choose from, Definitely come back next year.

    4
    « Centrally located and comfortable »

    We stayed here for 3 nights in August, two adults and 3 year old and had a good experience overall. We knew the pool would be out of service from other reviews but we didn't really care because we planned to go to the beach and do other things out and about the area. Speaking of the area, the location is pretty central, we drove to various towns around Cape Cod each day and then made our way back to the hotel at night. There is a huge Stop and Shop down the road so it's easy to stop there and get snack and stuff for the beach. The room was clean and comfortable, but definitely getting a bit dated and has seen better days. I did notice the A/C wasn't the strongest, but we just turned it up and it cooled the room enough for us. The breakfast is very good for being free and was a GREAT value - fruit, yogurt, coffee with flavor syrup, waffles, decent eggs. If you are the type of person that's going to investigate every nook and cranny for crumbs, this place is not for you, but if you need a place to sleep and rest after a day at the beach or touring around Cape Cod, this place is great and was a great value during high season for us. And yes the rooms on floor 2 are the ground floor with a sliding door out to the parking lot. I thought this was convenient ofr packing the car, going back to the car to retrieve items etc. Would stay again in the future.

    4
    « best Western Cape Cod Hotel, Hyannis »

    the staff was friendly and helpful! The breakfast was good. The pool was not available but that was ok because we had plenty to do while in Cape Cod. we were centrally located in either direction so it was good because we had many choices to wherever we wanted to go. they had a lot of shops in either direction close as well as restaurants and a lot of things to do!

    3
    « Spiders »

    The Hotel was nice and staff was friendly however the room had spiders allover the sliding door from the outside and when we opened the curtains to the sliding door we saw spiders allover and hanging off the curtains inside the room. we killed 8 huge spiders

    1
    « Disappointed stay »

    The pool was out of commission which was not stated when we booked. The room had dirty laundry left in it from the people prior. The air conditioner wasn't very efficient and left an odd odor in the room. There were spiders (multiple) in the room and in the bed. I've stayed at multiple Best Westerns and am sad to say this was the worst.

    2
    « Bait and switch »

    I am actually writing this review while sitting in my room. I booked 2 rooms for my family on July 25 for aug 22-26 and there was no mention on the website that the pool was out of order, according to other reviews, at least since mid June. We were never notified prior to arrival that the pool would be unavailable. There is a sign at the desk that they put it on the website and would refund your stay but if you go to your room you are out of luck!!! I guess they realize if you see your room you will definitely take the money and run. Upon check in we arrived in one of our rooms to find that the room had been cleaned but it looks as if a staff member decided to take a shower and a nap in the room, leaving a wet towel and ruffled bedspreads. We were quickly given another room, but gross! The bathrooms in the guest rooms are a joke, the size of a postage stamp. The air conditioner was off when we arrived and the room was very hot. We blasted the a/c and left the rooms for 3 hrs and returned to marginally cooler rooms. I also noticed while going through the reviews that the mgr stopped responding to them in mid-June. Have had no issues in prior stays at other best western hotels, very disappointed

    2
    « Wouldn't Recommend »

    The room was extremely dirty - the second room we moved to was okay, but will not return. Having a dog-friendly room is not an excuse to give you far below what you deserve for the price. I've stayed at BWs before and they were fine, but I will not return after what we paid vs. our experience.

  • 3
    « Better Price Than Other Hotels in This Area »

    Pool is still under construction but staff and other functions were fine. One problem - some of the equipment in the fitness room did not work. Breakfast offerings were fine. The bathroom was extremely small and could hardly close the door once inside.

    4
    « Five day vacation. »

    This is a VERY large complex of rooms and although not new is well maintained, has a very friendly staff, is in a good location and is a good price. The staff were amazing, the breakfast was really good, and the rooms were not new but we in great shape. One afternoon our air conditioner started acting up. Within 20 minutes two gentlemen showed up, and within 45 they had removed the wall unit, put in a new one and we were all set. IMPRESSIVE.

    2
    « Not a good experience! »

    No hot water. Room was stinking. Bed bugs and I spent a sleepless night and had to bail out the next morning and cut short my vacation plans at Hyannis. Staff was not very friendly. Good location though and great breakfast.

    5
    « Good visit »

    Good location, close access to stores and food. Clean rooms, friendly staff. I really like that it is a pet friendly establishment. Pool was out of service, but we were only there for one night, so I didn't really care as much as my child did. Parking was great and our car as right outside our room which was helpful.

    2
    « hotel hyannis »

    Room needed repairs and fitness center was outdated with equipment that did not work. Staff was extremely friendly. Hotel was very pet friendly. Room was clean but repairs needed to be made. Good location

    4
    « Hotel renovated pool and hot tub out of order »

    The hotel is clean renovated and freshly painted. The pool was out of order when I was here in April and is still out of order. No mention of pool being out of order when I made reservation. Staff very friendly. Breakfast good. Someone needs to put someting in the pan with sausages to absorb the grease.

    4
    « Nice budget Hotel »

    Stayed at this place for one night. The room was very clean and the beds are very comfortable. Parking was right in front of our unit which was a benefit for us. Free breakfast is always a plus. I f you like to stay on a budget for a third less then the other big name brands i do recommend this place.

    1
    « Stinky rooms »

    We stayed on the "second" floor which was ground level. The rooms are musty, the bathrooms are dirty and run down. Through out the night I could smell cigarette smoke coming in the room. The sheets had some stains on them. Overall the room was terrible. It's 3am and I'm still trying to fall asleep. Not recommended.

    5
    « Best Western Cape Cod Hotel »

    My stay was excellent, as I expected. From the gratis breakfasts to the appearance and comfort of the rooms to the excellent service from its employees. The location was within a short drive to the people and places I had made the trip to see.

    4
    « New and clean »

    Good gym and laundry room, great rate, new facility. Location is easy to downtown MAIN st. and other shopping areas. Helpful staff. Pool was not operational at the time of our stay :( Would recommend again.

  • 1
    « No pool »

    Don't be fooled! The description says it has a pool. This place has lots of reviews that say the pool is never open. It's true! We booked this because it had a pool and my kids love to go swimming when we stay at a hotel. We arrived and were told that the pool was out of order. When I looked there was no water in it. I asked how long and the lady at the front desk said about a month. I was not notified before I got there even though she said I should have been told. The rooms are also pretty old and the carpets look dingy. The free breakfast was not that good. They need to make some serious improvements

    4
    « Best Western Hyannis »

    Great pet friendly hotel. Wonderful breakfast. Clean rooms with refrigerators. Only issue was that the pool was closed and the high speed internet took over two hours to connect. The rooms for pets were directly accessible from the parking lot without going through the lobby. Good size refrigerators in room. Plenty of towels.

    4
    « Best Western Cape Cod »

    Our experience at this hotel was very good. The pool wasn't working during our stay; however, we were compensated with travel points for a future stay. Overall, we'd return to this hotel, & recommend it to others.

    4
    « Average Hotel - but friendly staff, clean and well-kept »

    I stayed here with 3 teenagers. The pool was closed due to Town wanting the slope to the deep end changed - very unfortunate timing for the hotel. Every other hotel in vicinity was $250++ and this was $150ish, so is reflective of the problem. Additionally, when you check in, there is a sign noting the pool issue (it was also included on the confirmation email) and offering to cancel reservation without penalty if the "no pool" is unacceptable. I thought that more than fair. The lobby is decent sized and doubles as the breakfast area. Food service area lines 2 walls of the space. Dining tables and a large raised conference table, television, plus a couch area comprise the furniture. The hotel is built into a small hill, so the second floor is actually ground floor. I did not like

    5
    « Great Stay »

    Stayed here for 5 night with family to explore beautiful Cape Cod. The staff was amazing. The room was clean and big enough for our family. The breakfast is plus and it is very good for Best Western. Definitely come back here.

    4
    « Wow »

    Our stay was awesome. What a trip! Staff was very friendly and helpful. Rooms were very clean with comfortable beds. We also travelled with our K9 companion who was welcomed as well. Only area I would say could use improvement would be dog walking area. However don't let that make or break you. The breakfast though! I have had breakfast at other hotels but this one was awesome! Staff was great refilling eggs, bacon saugage etc. Breakfast was amazing here which was a great surprise!

    4
    « Clean and affordable Cape hotel »

    We stayed at the Best Western Cape Cod Hotel for an overnight. The hotel was super clean which is always the most important thing for me at any hotel. The service was great letting us check in early since our room was open. The free continental breakfast was okay, but the pool was closed in the middle of the summer which kinda stunk.

    4
    « Clean »

    Clean rooms. Friendly staff. Super accessible location from the highway & close to many local attractions & restaurants. The beds were clean but a little on the uncomfortable side, not the worst, just woke up a little stiff. Pet friendly. Recently remodeled indoor pool. Continental breakfast available, but we didn't have time to try this. This hotel has changed owners in the past year, prior to our most recent visit.

    4
    « Excelent staff »

    The staff is great, hotel is clean and appears to have been renovated recently. The breakfast although early it is really good and good variety. The rooms are cozy, nice workout area (never used it). The pool was closed during our stay due to some emergency (that was the only negative)

    5
    « Nice hotel on the Cape »

    Really nice staff, good value, very clean, convenient location to everything in Hyannis and surrounding towns. Pool was closed but it's an indoor pool so we probably would not have used it anyway. Too many outdoor things to do!

  • 4
    « Nice Hotel. higher priced then I wanted »

    But it's peak travel season so can't complain too much. Breakfast was ok. The staff was friendly and helpful. Pool wasn't working but I wasn't going to use it anyways so no big deal for me. All in all it's a hotel in a nice area that's easy enough to get to and stay comfortably

    5
    « Cape Cod BW »

    The Best Western Cape cod is and attractive, well maintained hotel. The grounds and buildings are well kept. The rooms are beautifully appointed. The beds are very comfortable, and the people are friendly and helpful. Do not forget to have delicious breakfast.

    1
    « Terrible check in - Consistently closed pool »

    I booked this for my daughter's family through Booking.com (I thought I was booking directly with BW). Upon check in - the manager requested that my daughter call me to get permission to charge my credit card. I had booked this room two months prior and had paid in full as well. There was no need for my credit card. I got on the phone with the manager who told me that he couldn't find the reservation. It wasn't until I explained that I had paid in full two months prior and that I had a confirmation email and number, then he suddenly found the reservation. This was after a lengthy exchange with the manager. This added a level of stress and frustration that I did not need. On top of everything, the reason that I chose this hotel was for the indoor pool and my daughter was told that the pool was not in service. I understand that these things happen, but several different family members, who stayed at various times over the past couple of years, also mentioned that during their stays, the pool was also out of service. This is unacceptable.

    2
    « Not great »

    Family of 4 staying for July 3-5. The pool was closed prior to our booking and arrival but we were never notified. The kids were so disappointed!! There were spiders in the room and the sink and tub were clogged. Wasn't a very good experience. They do offer a nice breakfast which the kids enjoyed.

    2
    « Inappropriate staff! »

    Check in staff flirted with my 17 year old daughter, assigned us to ground floor room when we'd requested upper floor, took forever to get us checked in, then asked that I "send down my teenage daughter to switch out the room key" for a room on the upper floor by herself!" VERY INAPPROPRIATE! Then manager with check out and hotel being almost empty, refused to match the room rate we'd been paying when I requested same rate as I was very ill and just needed to rest prior to driving a long distance. He raised pricing, and refused late check out that would have cost him nothing and been a simple courtesy to an ill guest. Then he threatened to "report me" when I suggested that a bad review was the only way to let others know of his rude behavior and refusal to extend same rate for additional night (where hotel would have made more money)...

    2
    « Poor for a best western standard »

    Best western hotels have a good standard in general. However, this hotel gets a below average rating for the below reasons. A) Closure of swimming pool during July weekend- Anyone booking this hotel- pls be aware that they closed the pool for renovation for the July 4th weekend. This is bizarre and clearly shows that they don't care for customers. B) Rooms though clean were cramped. A two queen bed room can accommodate only 2 adults.For four people to stay, it is definitely not big enough. C) No complimentary water, shampoo or brochures are to be seen. Apart from these, the pros are - clean rooms, sumptuous breakfast and the location.

    4
    « Wonderful Staff, Clean/Well Appointed Rooms »

    I had the opportunity to stay at the Best Western Cape Cod Hotel for 2 nights. The hotel was close to many area attractions, so choosing this place was a good choice. Our second floor room consisted of two queen size beds, a flat-screen television, mini-refrigerator, microwave, and ample closet space. The beds were very comfortable and the room was spotless. The front desk staff were very accommodating and helpful answering my questions. The hotel offers a complimentary breakfast each day with a wide selection of food and drink options like bacon, eggs, waffles, yogurt, bagels, cereals, muffins, and fruits. In addition, the hotel has a fitness center, business center, guest laundry facility, and indoor pool with a hot tub. The room did have a few maintenance issues. The tub did not drain properly, and the freezer compartment in the refrigerator appeared it had not been defrosted in quite a while. Beside those minor issues, I would stay at this hotel again. As mentioned before, the staff were kind and accommodating and the hotel was clean and safe. I look forward to staying at this hotel again, and I would recommend this hotel to others. Thank You for your Hospitality!

    5
    « Great Cape stay »

    We had a very nice time in the Cape as always. The hotel staff was very nice, would have been better if the pool was working but I know some things can't be helped. Sure would like to see at least one more Best Western out on the Cape, somewhere past or near Chatham would be perfect.

    4
    « Good bang for the buck! »

    Hotel was clean, rooms were fine, staff was nice, and breakfast is included. I have no complaints. I booked some time ahead of my arrival and got a good rate. Would return again. Cape Cod Mall is close by and downtown Hyannis also pretty close by. Hotel is good choice for a family, a solo, or those who don't want to choose a $200-300 a night high end hotel.

    5
    « Father's day »

    This Best western hotel is the best hotel in town. We stayed there on father's day week. We head a great time with our family nice hot breakfast in morning all staff are nice and helpful. Definitely staying here next time

  • 5
    « Friendly Staff, Quiet Hotel »

    This Best Western was very nice. I was a little skeptical when I found out that there were a number of people attending a wedding who were staying there at the same time as we were. Sometimes when we stay at a place with wedding guests, they're noisy when they return from the wedding. However, this time, we were not able to hear people returning from the wedding. The hotel was quiet and comfortable. It was in a convenient location to attend my niece's graduation at a nearby school. The breakfast was very nice, with a variety of hot and cold foods. I was very impressed by the staff, especially the woman at the front desk.

    1
    « Absolutely disgusting with roaches and sub-standard conditions »

    This hotel is not what it used to be. I was here 3 years ago with my wife and daughter and really liked the service and amenities. However, this time was completely different. The pool was in disrepair and so not usable, the bedding was inadequate with barely any comforter, and there was a roach in my room! The hallways smell like indian food and when we asked for more blankets, they brought us these old raggedly blankets like you would find in someone's attic. When I told the front desk that the comforter was so thin we had to ask for more blankets just to make it through the night, he blamed it on best western saying "we are required by best western to provide just one comforter and it is "THIS THICK" as he showed me his hand. Thanks but I doubt best western REQUIRES this hotel to provide a thin comforter. The new owner and manager of this place is likely cutting costs wherever he can and figures he will always have occupancy because he is in Hyannis. I would NOT recommend this place and hope they get shut down. Never again!

    5
    « Great Hotel »

    I stayed here June 17. This is a great hotel. Check in was very efficient and friendly. Room was very clean and the bed was comfortable. The continental breakfast on Sunday had a great selection. The staff at the front desk were very helpful. I definitely will stay here again.

    5
    « Great Service »

    We always come here in summer and always enjoy our stay. Great people and service. Loved the new renovation. Turn out to be very modern and attractive. Great Breakfast as well. We will definitely come back soon.

    4
    « comfortable stay »

    i have stayed many times at this facility under its old name and now with the recent updates, i will continue to do so and recommend it to others. it is conveniently located to shops, restaurants and beaches.

    2
    « Not worth what we paid »

    After a long day on the road is was nice to get to our destination. We were told at check in (the lady who checked us in was very nice) the pool was out of order. After traveling all day it was a huge disappointment to our kids. We asked for a cot for one of our kids, and we were told the rooms were too small to fit in the room. When we opened the door we understood why, the room was very small and barely one person could fit in the bathroom. When we went back to the desk to see if the hot tub was available we were met by a man behind the desk, possibly a manager, who barely looked at us and very rudely told us the the hot tub was not available as well. For the amount we were charged and what is offered...this hotel is not worth the price. It's location to Hyannis is misleading as well.

    5
    « Cape Cod Stay »

    Every ok but disappointed pool and hot tub closed. Front desk and check out service was great. A great night's stay at a very affordable price. The Best Western Cape Cod is located in a great location

    1
    « Cheap and poor heating system »

    After a 7 hour drive, I wanted to rest aching muscles in a hot bath. the hot water ran cold. the desk said there was nothing to do about it . the heating system was Days Inn quality and also noisy and not fresh. Consequently bad night's sleep - not what one wants on a business trip. Manager not available and staff unable to do anything. Find another hotel

    4
    « Hyannis secret »

    great place to stay, pool, breakfast, location and price nice rooms and not overly priced as most hotels in Hyannis. The hotel is bigger than it looks., Bathrooms are small easy parking to the rooms. the location is close to alot of good eating places and well as Hyannis harbor.

    4
    « Pretty good! »

    Have stayed here two years in a row when we come down for a hockey tournament. Hotel is clean and accommodating. Pool has been close "due to an emergency" each year. Would be nice to be able to open doors on second floor for fresh air. Kind of expensive given it's not near any water...

  • 5
    « great expierence »

    the staff was extremely welcoming and polite. Expressed check out made the checking out so easy. The breakfast was great as well. wifi had great speed. overall enjoyed my stay. I totally recommend this place

    5
    « Mass Lighthouses Nights 5-8 »

    Picked this hotel due to it's location. We toured Martha's Vineyard, Nantucket, and Cape Cod from there. Hotel is fairly new and was a really nice place to stay. Check in and out was a breeze. Room was nicely appointed and everything worked as it should. Breakfast area was very large with plenty of both hot and cold choices. Has an indoor pool that unfortunately was closed during our stay but was told it should be open soon. Overall a very good choice for us.

    5
    « A GREAT SURPRISE!! »

    Pet-friendly on Cape Cod is hard to find. I was prepared for the worst. NO. This hotel is SPOTLESS. Well organized. Breakfast is wonderful (included). Dog walking areas clearly labeled. Remodeled hotel. NO complaints.

    5
    « Good experience »

    really enjoyed stay at best western.. rooms were clean with lots of pillows and towels.. great breakfast..check in and check out was really smooth.. excellent and polite staff.. i ll certainly recommend this place

    4
    « Best Western Hyannis »

    We checked in very late with a pet (small dog) and the reception was warm and friendly. The room was clean and the beds were comfortable. Slept in late and caught the tail end of the buffet breakfast which was very good (waffles, eggs, toast, English muffins, bagels, yogurt, juice, milk, coffee, tea, fruit, cereal, etc). There was a good sized indoor swimming pool and jacuzzi that looked well maintained and inviting but we did not take advantage of it. Our dog enjoyed exploring the woods which adjoined the large parking lot. Good central Cape location and only a minute or two from the highway.

    4
    « Good Sleep! »

    We checked-in late in the evening, it was fast and easy! Courteous and warm reception.We had two large beds for our family of three, the room was nice and clean, the beds were very comfortable. The large tv, refrigerator, microwave, all were nice amenities. The a/c was very quiet, we were all very tired and a very good sleep was in order! We had a restful sleep and enjoyed the breakfast in the morning, waffles, bagels and scrambled eggs, bacon/sausages, the coffee was very good. We only need a light breakfast, breakfast/dinning room was airy and comfortable.The swimming pool was not operational at this time.This was our first Best Western stay in Hyannis, it is located in the main road, our GPS found it easy enough. We will be back in this hotel on our next trip.

    5
    « Exceeded Expectations »

    I can't say enough nice things about the hotel staff. From check in to check out everyone at hotel was very friendly and courteous. Rooms are spacious and convenient to plenty of restaurants and shopping distance. Very close to Cape Cod Mall. Breakfast is very nice as well with plenty of choices.

    5
    « Hyannis Best Western »

    Good clean room, beds were comfortable, internet worked well enough that I could connect to work if I had to and excellent breakfast. Great location right off rt 6 in Hyannis and very convenient to other Cape Cod activities. We stayed so we could do some bike riding on the local rail trails. They let us keep our bicycles in our room so they did not get wet as there was heavy fog at night.

    5
    « A quiet place to stay with a great breakfast. »

    I came to the Best Western Cape Cod Hotel with two friends from China. We actually traveled from Maine to attend a funeral. We were tired from traveling and it was very quiet with comfortable beds. We stayed two nights and had a great breakfast both mornings. I was pleased that the weekend breakfast started at 6 am because on the second day, we had to leave early so I could get them to the airport in Boston.

    1
    « Best western hyannis »

    The staff is highly friendly and courteous. The beds are comfortable and the rooms are always clean. Also the hotel is pet friendly for a small fee. I highly enjoy my stay every time I go to the best western in hyannis

  • 4
    « Really nice hotel!! »

    Needed an overnight stay on a Saturday night and found this on multiple websites. We stopped in and asked if they had a room available and if they would have any specials. AAA card got me the room for $94.00 on a Saturday night! Awesome price! Room was very clean. New owners a few years ago fully renovated the hotel. Nice indoor pool. Friendly staff and a great breakfast! We will definitely be back!

    1
    « Bad management »

    Reserved a pet friendly room, at check in I was told I must have made a mistake. I showed them my confirmation email and eventually after going back and forth they decided to give me a room. Room was clean, bed was comfortable, and the pool and hot tub were fun. Also asked for a later checkout at 12:00(noon). They were banging on the door at 11 asking us to leave. We were loading the car and at 12:01 our card to get back in was deactivated leaving us stuck outside with our 4 year old daughter stuck inside by herself. Overall not a great experience.

    3
    « needed a room »

    One night max here. Tolerate all the little stuff. Shower curtain didn't fit ...Ice machine sounded like an ice grinder outside of room, Don't take a room near a stairwelll. Breakfast is ok....eggs are soggy bag of's! Staff was very very friendly!!!!

    5
    « GREAT STAY FOR OUR GROUP »

    We recently staying at this hotel with our group of 21 families for a high school pre-season baseball tournament. The location was convenient and the accommodations and hotel facilities were wonderful. The GM, Jay was very nice and east to work with when setting up our room block. The hotel staff at checkin and checkout were very welcoming and friendly, and also very professional. The room was super clean, the beds were extremely comfortable. They have a very large indoor pool and hot tub, which was recently renovated - it was great! The breakfast food was delicious. Overall this hotel was an EXCELLENT choice for our group and we are definitely going to come back again for next years trip!

    4
    « Fomerly Quality Inn »

    This hotel has just undergone extensive renovations, and is now branded as a Best Western. We stayed there last year when it was undergoing renovations in a half + half room - the room had been renovated, but the bathroom had not. This year, we got the full flavor of the renovations. You can't beat the convenient location, close to the Cape Cod Mall, other shopping and quite a few restaurant choices. There is a Mary Lou's Coffee directly across the street (not a fan, but I'm sure some people like it). The rooms have all been very nicely redone with super comfortable beds and pillows, wonderful sheets and duvets. The bathroom is a bit on the small side, but definitely functional. They installed new, clean tub surrounds. Everything was clean, neat and tidy. They are also a pet friendly hotel, and for $20, you can bring your furry friend with you and enjoy a room close to the parking lot for easy walks. We thought the breakfast buffet (included in the price of the room) was a cut above some of the other chains we've stayed at. Scrambled eggs, bacon, sausage, pancakes, cereals, muffins and pastries, coffee, juices, yogurt and fresh fruit etc. Convenient, and easily saved us the $50 or more dollars it would have cost for the 5 of us to go out for breakfast. We also loved the indoor pool and hot tub. If you're traveling with kids, especially during the colder months, they can entertain themselves for hours here. Staff was very friendly and helpful. This hotel represents great value for the room rates they charge. We'll definitely be back!

 

Getting to the hotel ...

All directions
·From: Logan International Airport. Get on I-90 W. Follow I-93 S, MA-3 S and US-6 E to MA-132 S/Iyannough Road in Barnstable. Take Exit 6 from US-6 E. Drive to Iyannough Road. The Best Western® Cape Cod Hotel is just ahead. ·From: Theodore Francis Green Memorial State Airport. Get on the Theodore Francis Green Memorial State Airport Connector Road. Head south on Jefferson Boulevard toward Brownell Street. Turn right onto the ramp to I-95. Take I-95 N, I-195 E, MA-25 E and US-6 E to MA-132 S/Iyannough Road in Barnstable. Take Exit 6 from US-6 E. Drive to Iyannough Road. The Best Western® Cape Cod Hotel is just ahead.