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SureStay Plus Hotel by Best Western Houston Energy Corridor, Houston

1000 Highway 6 N, 77079-1005, Houston, United States - See on a map
SureStay Plus Hotel by Best Western Houston Energy Corridor - Welcome to the SureStay Plus Hotel by Best Western Houston Energy Corridor! The SureStay Plus Hotel by Best Western Houston Energy Corridor is ideally located in the center of Houston. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

AAre you looking for hotels near Houston's Energy Corridor? This SureStay Plus Hotel by Best Western Houston Energy Corridor has everything you need for a relaxing stay. There are many hotels in Houston, TX, but we pride ourselves in matching our prime location with the best in service and amenities. Located in the center of Houston's Energy Corridor, guests enjoy 100% non-smoking rooms with a microwave and refrigerator, perfect for extended stays. However, leave the most important meal of the day to us. Your SureStay Plus Houston Energy Corridor Hotel features a free, full hot breakfast that includes a hot meat item, hot waffle bar, your choice of pastries and bread. along with fresh seasonal fruits and yogurt. Pour yourself endless cups of Folgers® coffee 24-hours a day. We take pleasure in hosting guests travelling for business or leisure. Whether a downtown convention brought you to this part of the Lone Star State, an event at Reliant Stadium and Arena or even shopping in the Galleria Area, you deserve a Houston hotel that provides all the comforts of home a short drive away from all major destinations. Business travelers especially enjoy staying with us since they get all the perks without the extra fees. With quality bedding, friendly staff members and amenities that make you feel at home, our Houston hotel was designed with your comfort in mind. Reserve your next stay at the SureStay Plus Hotel by Best Western Houston Energy Corridor for the best rates! Enjoy your stay!

SureStay Plus

Hotel by Best Western Houston Energy Corridor

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
based on 19 guest reviews
NOTE ISSUED
Excellent
8
Very Good
3
Average
4
Poor
3
Terrible
1
REFER TO NOTICE
Business Business
8
Couples Couples
0
Family Family
2
Friends getaway Friends getaway
0
Solo travel Solo travel
4
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Disappointing"

1
642jeanniev, Beaumont, Texas 29/08/2020

The hotel was still unpacking furnitures for the lobby, so, I wasn't able to use it. The lady at the dest then informed me of extra charges- pet fee of $50, additional $10 a day. I didn't have a choice because I was evacuating due to Hurricane Laura. The room was nice and comfortable, there's a coffeemaker, microwave and mini fridge. But there was no coffee!!!! I asked the front desk, I was informed that it's on order from china! I asked what time they serve breakfast, since it was advertised free hot breakfast buffet. Again, that turned out to be false. I was given a muffin, breakfast bar and water in a brown bag! The front desk lady is not very helpful nor friendly. I was considering staying one more night, since my house still has no power. She said I have to pay regular price since my first 2 nights were booked from bookit.com and they gave me the discounted rate for the third night. She didn't even offer to help or find out what is available for evacuees. This is my first time to stay at this brand hotel and I don't think I'll come back or use this chain of hotels again. The only friendly person was the housekeeper!

Best Western Plus, General Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
I am sorry we were not able to meet your expectations. I understand you had many concerns and I hope I can help explain. Due to the coronavirus we have been advised to close our buffet style breakfast area for the safty of our employees and guests. We are providing a breakfast to go bag. Due to limited services are rates are actually much lower than normal levels. We have always had a pet fee and I advise reading all notes especially when booking a third party site which we have no control over. It's best to call and book directly with hotel or bestwestern.com so you can get the correct information before you arrive. I so apologize for staff attitude but as you c an imagine that day was extremely busy with so many evacuees.

"Pardoning Their Dust For A Big Surprise"

5
The_Case, Lewisville, Texas 05/08/2020

With most hotels, I don't grade on a curve, but there were actually many advantages with this property recently acquired by Best Western. There were many construction workers on site, so some floors had to be blocked off entirely while work was being done. Even parts of the parking lot could not be used with a lot of the construction debris and all that went with it collected in the south, so visitors had to only use the west parking lot. That was no problem since there currently aren't a lot of travelers right now due to COVID-19. With that being said, I still had a good stay during the two nights which I traveled. It was a happy surprise, considering all the renovation taking place around me. The room I stayed in was just right, with just enough space to move around in (It was a standard one-bed room). The bed was nice and soft and sleep was never an issue. The shower was great, with the five choices of spritzes and pulses to make for a clean experience. Air conditioning was just perfect, and I set the temps to a satisfactory level to keep the room cool. The only real problem, if any, was the TV. Satellite is usually never good because the signals often fritzed up. They could use an expanded cable package instead of satellite; that would just work a lot better. In addition, this hotel has two places for elevators, but the one which was actually available for use was the one right off the lobby, a partial-window elevator where you can see the goings-on outside. It's a nice touch. And that lobby is already gorgeous with its decor and high ceiling where you see four concourses on four floors. When all the renovating is done, I have faith that this is going to be one incredible place! This SureStay hotel has won me over. I mentioned that it was a happy surprise, but it wasn't that much of a surprise since Drury Inn used to have this property and design, and the building is still in great condition. Even got a good deal for a very good price. And all of the front desk people were fantastic! It's enough to make me come back again. Also, folks, there are lots of restaurants within six miles of this place, and nothing is far away. I urge you to plan ahead for restaurants (I do things online), as Houston is a very large city, with this great hotel location right there in the Energy Corridor. Don't miss this!

"Okkkk What"

3
User 17/07/2020

A male young Staff member laying on couch, when we needed service. He stayed he had to wait until someone else get there. No coffee maker Staff had to go get one for room. A needle was in the room someone had to remove it

"Nice stay"

4
bobe2, Abilene, Texas 18/03/2020

I've stayed here numerous times when it was a Drury Inn which in my opinion was very nice. It's being renovated so is looking even better. The rooms were clean and comfortable. The staff was very friendly. I didn't eat breakfast here so can't comment on breakfast fare

BWPENERGYCORRIDOR, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
thank you for your review and happy to see you enjoyed your stay. thank you for even considering our location as your hotel stay. hope to see you again.

"Nice place to sleep"

3
User 15/03/2020

If you just want place to sleep it's not too bad. But if you expect a nice breakfast forget it. The location was not that great if you want to go a place to eat there nothing that is close by. There is nothing close by for enterment. The mall is pretty far away.

BWPENERGYCORRIDOR, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
thank you for your response, and we apologize for any inconvenience during your stay.

"Poor maid Service/ Dirty Sheets/No responce from Manger"

2
User 15/03/2020

I booked a room for 4 night in March. After the first two nights I asked for the room to be made up and the sheets to be changed. I came back to the hotel at lunch on the third day to find the same bedding still on the bed and the bed not made up. I asked the front desk clerk to make sure this was corrected before I returned at the end of the day. When I returned that evening the Bed was made up, however the same sheets were still on the bed. I told the night desk clerk about the problem and she said she would make a note of the problem and have the manager call me the next day. The manager never called me the next day and the bedding was not changed the next day either. When I checked out I again discussed the problem with the front desk clerk because at 9am the manager still was not in. He also told me he would let the manager know and have them call me. I still have not heard back from anybody at the hotel about these problems. I will be going back to the hotel next week as the prices are good for the rooms and it is close to where I am working, but if I have one more problem I will cancel my stay and go else where.

BWPENERGYCORRIDOR, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
thank you for your review, and first i would like to apologize for any inconvenience during your stay. It is our goal that each guest has an enjoyable stay. I hope you could be able to give me a call i did reach out and left a message so i hope i can hear from you. I honestly would like to apologize and assure you that i have also forwarded your concerns to my housekeeping staff as well. i have read that you would be returning and hope to see you soon. thank you

"Good accommodations"

3
phenscoa, Austin, Texas 10/03/2020

It was a well priced hotel on Priceline and it met my needs and expectations for a quality night stay. I would have extended my stay after the first night IF it was necessary. It in the midst of renovations but this did not prevent me from have a restful night sleep.

BWPENERGYCORRIDOR, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
thank you for your response

"Nice place to stay"

5
User 05/03/2020

Very nice, comfortable hotel. Rooms are great value for the price. Nice chooses for breakfast And there are quite a few close by options for lunch, dinner and/or drinks. Location is very easy to get to.

BWPENERGYCORRIDOR, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
thank you for your response

"WONDERFUL Stay!!"

5
User 20/02/2020

I absolutely loved it here! Friendliest staff you'll ever meet! Brenda for sure was OUTSTANDING always smiling and being the best anyone can ask for in an employee. Room was perfect! And breakfast was great!! I am totally going to book back here when I fly back down to Houston!

BWPENERGYCORRIDOR, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
thank you for your review

"Good value"

5
User 09/02/2020

We chose this location because of the indoor pool and breakfast. Pool was fantastic. Breakfast was ok. Facility was clean and all employees we encountered were great. This location was under construction when we visited. I would stay here again.

BWPENERGYCORRIDOR, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
thank you for your feed back. We are so happy you enjoyed your stay.

"Not a good experience"

2
skibochi, Winnipeg, Canada 26/01/2020

I stayed at this hotel recently for 5 days with my family and was not very happy with my experience. The check-in was not great at all as the front desk guy kept wanting to sign me up for their rewards program (which I was totally not interested) instead of giving me information about time for breakfast and other valuable information pertaining to the hotel and getting my room. He was unfriendly and could hardly hear what he was even saying. The breakfast was also not that interesting. House cleaning was not professional as they knock on the door and just barge in without waiting for response. We had a broken iron and it took over 30mins for another to be brought after I had to speak Spanish to the house cleaning people. The management should train their staff on basic customer service. The rooms were okay, not too big but served the purpose for sleeping. We had small fridge, microwave. Close by (like 5 mins walk) is a bar and opposite the property is a shopping centre if you needed to get some basic groceries. A car to move around is very important if you plan to stay in this hotel or in any hotel for that matter in Houston.

BWPENERGYCORRIDOR, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
We thank you for your review and apologize for any of your concerns with us. I assure you that we take all of our guest concerns to heart and will defiantly set with my staff to make sure that we do our best to meet all guest expectations. I hope that in the future we may be given another chance to meet your hotel needs. We would also like to invite you to come see our future renovations coming soon. Thank you Mary Vela

"Best Hotel Stay ever!"

5
kchristian2011, Slidell, Louisiana 13/01/2020

If you want to have a wonderful experience with literally the friendliest staff ever stay at this hotel.Everything was so easy and problem free from the moment I arrived.From check in to check out it was perfect.Breakfast was so good also and lots of choices and plenty of food available.I cannot say enough nice things about my experience there.However,my only complaint is that while there is indeed an indoor pool,which was nice,not big but decent sized,there is not a hottub.That was the only thing that was a disappointment other than that I highly recommend you stay there.

BWPENERGYCORRIDOR, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
Thank you for your response. We are so happy to see you enjoyed your stay.

"Average aging hotel"

3
User 08/01/2020

The room and area around it were nice and clean. Structurally and the set up remind me of hotels that were new back in the late 80's. The breakfast was average or a little below--very few options compared to others I have seen. Also this hotel is rated 3 stars by Priceline and I'm just not sure why. 2 stars is more accurate. There was nothing bad at all about the stay here--it was just very average. One thing I don't like is the BW policy of holding $100 for incidentals. I travel a lot for business and have stayed at many of the other chains. None of them charge that much usually on the low end around $20 per night up to a higher average around $50.

"Service beyond your expectations"

5
245smiley73, Austin, Texas 07/01/2020

from start to finish this staff made sure to get to know me and my family. The work space and internet were great to conduct work and reach out to my clients.We will be back again due to the experience recieved while in Houston.

"Don't pay more than $50/night"

2
W9874SMjessicag, Apex, North Carolina 01/01/2020

Better if the low end hotels only because it use to be the Drury Inn. I stayed a few months ago when it was Drury and returned to be SORELY disappointed. Breakfast sucks even when they don't run out of food. Bones of hotel still good for now but sure it won't last long so don't overspend for your stay.

bestwesternplushobby, Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we will look into the issue and will improve quality and training.

"Love the staff"

5
User 01/01/2020

I came into town for business and have stayed before at the Drury Inn. Was surprised to see that it had been bought by Best Western. I wasn't happy at first at all. The day I checked in was the day it went over to new management. For the first 4 days I had nothing but issues with the new Mgr. He was rude, very unprofessional and computer illiterate. I was going to go to another hotel and talked to the GM and she promptly took care of the problem and I have had an amazing experience ever since. I was going to stay a week and i stayed almost a month. The facilities were the same as the old place but they are in the process of a total remodel and upgrade. At no time did this interfere with my stay or comfort. As far as the staff, even being shorthanded as with any switch over, everything was clean and done. They also made me feel like a family member and not just a number or guest. Ms. Flo went out of her way to fix the billing issues I had with the old mgr no matter the time or if she was even on duty at the time. The GM's, Hinesh and Esha are professional, and very approachable no matter the reason. I will say that I have never ever seen a GM work as hard as I have seen Esha do. She does the work of 3 people and always with a smile and great attitude. I would highly recommend this hotel to anyone traveling to Houston and the Energy Corridor area. I will stay here and recommend it to all of my business associates and friends when traveling to Houston.

"Great Value"

5
User 30/12/2019

This Sure Stay is located in a great area. The pricing is very reasonable for the location and the rooms are very nice. The staff is very helpful. The free breakfast is decent. If ever back in the area, I would stay here again

"Sure stay BW"

4
User 23/12/2019

Good location on Hwy 6. Value for money and clean. There is free parking, 24hrs checkin, reasonable breakfast option, car rental is next building to the hotel. It is also about 35 mins to both Hobby and IAH. airports

"Enjoying the transformation"

4
travellingMandy123, HOUSTON 15/12/2019

tbis property. Was a different bra Rd hotel and best western has taken over and are in the process. Of upgrading it and making it into a. Best western . The staff very nice good location off. Interstate. Near shopping food businesses. Etc

BWPENERGYCORRIDOR, General Manager at SureStay Plus Hotel By Best Western Houston Energy Corridor, responded to this review
Thank you Mandy, It was our pleasure to have you stay here with us. The renovations are coming soon; so we expect a great modern product which comes with all Best Western Plus hotels. My staff and I strive to make sure all our guests needs and expectations are met. Hope to see you soon. May you and your family enjoy this holiday season. May 2020 be a prosperous year for you. Flo Vega

"Excellent"

5
Lewis/Dixie L, Rio Medina, Texas 07/12/2019

This hotel was great! Very clean & comfortable! Hotel staff was welcoming. Bed & pillows were wonderful! Very quiet while I was there & the value was fantastic! I will definitely stay there in the future.

"Wonderful hotel!"

5
Cassi A, Lake Charles, Louisiana 15/09/2019

I stayed at this quiet little hotel for the weekend with my sister and 3 year old son. I was greeted very warmly by Christine and Kenya. They gave us all the relevant information, including shopping recommendations after learning we were there for a shopping trip. We went to the room to find an extremely clean room. The pool area was very well maintained. The beds are super comfortable and we slept very well. Breakfast was delicious, and Kenya and Christine greeted us again and asked how our night was. Kenya even went around to pick up plates that guests were finished with. The food was all the correct temperature as well. The breakfast lady even helped an elderly lady with a Walker by fixing her plate for her. The next day we got up and checked out very easily. The parking lot was clean and well lit. The area was quiet despite being next to the freeway. And every staff member we came in contact with was so friendly. Highly recommend this hotel!!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.