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Very nice hotell near the airport. Wonderful breakfast ond helpfull staf. Easy to take the tram to Bordeaux. Great value and no noice from the planes. We had 2 nights there and really enjoyed our stay.
Good quiet hotel in a quiet neighborhood. The room was good size. Nice front desk. Free parking. Driving to the city center takes 15-20 minutes.
I stayed (for the second time) in the hotel to visit my friends nearby for Christmas. The staff were excellent and the facilities comfortable and great. The room was well appointed and warm. Great parking. I extended my stay easily.
Dear Stephen, What a pleasure it is to welcome you back for a Christmas stopover on board! Your loyalty and this perfect rating are greatly appreciated by the entire crew. We are delighted that your second flight with us was as successful as the first and that you were able to comfortably meet up with your friends in the area. Our strategic location is indeed ideal for easily exploring the Bordeaux region. Our recently renovated facilities aim to offer you the cosy cocoon that you enjoyed. Our large secure car park is a real asset for our guests. We are delighted to have been able to extend your stay without any problems. We look forward to welcoming you back on your next trip to Gironde. Laura Barthez, General Manager Best Western Hotel St Exupéry Bordeaux Ouest 3* +335 56 35 54 88
Stayed here for two nights, as taking friends to airport, and their wanting a whistle stop tour of Bordeaux. Quiet, immaculately clean rooms, comfy beds and great shower. Very well priced if you book direct. No restaurant, just breakfast service. Free parking, in secure car park. Incredibly helpful and friendly staff. What we especially valued was the fact that it is less than 5 minutes walk from the metro station of Haillan Rostand.
Great hotel near the Bordeaux airport. It's almost brand new, so all the amenities are modern and nice. It's very clean and the receptionist is there 24/7. The staff are very polite and helpful. The rooms are nice although a bit small, but good for a few nights. It's in a quiet area. There are elevators in the hotel and free parking. The buffet breakfast is excellent - better than many French hotels. I was really impressed with this hotel and highly recommend it.
Dear Traveller, The entire crew of the BW Hôtel St Exupéry Bordeaux Ouest 3* would like to thank you for this very positive feedback after your recent stopover with us. We are delighted that your flight plan was impeccable and that you appreciated the proximity of the airport, the modernity and cleanliness of our facilities, not forgetting the availability and courtesy of our team. We know that a good breakfast is often the harbinger of a good day. That's why we prepare a varied, vitamin-packed buffet every morning. To ensure you have a unique journey when you next embark, we invite you to contact us directly when you make your reservation. We have different categories of rooms and we will be delighted to offer you a more spacious room, adapted to your needs. Laura Barthez, General Manager Best Western Hotel St Exupéry Bordeaux Ouest 3* +335 56 35 54 88
The hotel is conveniently located at the terminus of the tram (less than a 10-minute walk) which willtake you to the city centre in about 40 minutes, just make sure you don't miss the last tram to get back. It also has a free parking which is closed at night. We had a room on the ground floor and apart from the noise of slamming doors by guests (even during the night) and from guests staying in the connecting room, it was quiet. The room was basic, it's a 3-star hotel, but more than OK for our stay. A small fridge would be a nice addition. The breakfast was really good with enough choice for everyone. All staff members were friendly and helpful, proposing their help before you would ask them anything. There is not much to do in the area, also no restaurants but with the tram or your car it should not be a problem. One tip: if you like madeleines, I encourage you to visit the shop "Bijou" which is super close to the hotel - they are really tasty!
Absolutely wonderful customer service. I injured my foot a week before traveling to France. They were most accommodating, even bringing a shower chair to my room for me. The bed and pillows could not have been more comfortable. And having 24/7 access to small snacks is perfect when you are trying to adjust to a different time zone. It truly felt like a home away from home!
Dear Lyndsey, What a pleasure to read your kind words again! We're delighted that we were able to make your stay on board enjoyable despite your injury. I'm so pleased that we were able to offer you some comfort during this particular time. Our rooms are designed to be a haven of peace and tranquillity, with top-of-the-range beds and pillows to ensure you get the best possible rest. And it's always a pleasure to see that our little touches, such as access to 24-hour small snacks, have been taken care of. I'm really touched by your words and I'm sure the rest of the crew will be too. We hope to see you again very soon, in top form, for another stopover in our region. Laura Barthez, General Manager Best Western Hotel St Exupéry Bordeaux Ouest 3* +335 56 35 54 88
Found this hotel on booking.com and it offered a very good deal incl on site parking. Had to return a EuroLease car after over 2 months in France - also reasonably close to Merignac airport in Bordeaux. Rooms and hotel themed on aviation and the hotel is spotlessly clean and staff most courteous. Given its location in a slightly commercial area it may not have been 1st choice, but what it made up for in room size and quality far outweighed location. S/ markets easily accessed within 1-2 km. Undergoing extensions so judging by the numbers coming and going - families, couples etc it is clearly somewhere that gets repeat business. Ideal for weekend breaks and / or business trips. Thanks to the lovely reception and support staff - nothing was a problem.
Dear Alan B, The entire crew would like to congratulate you on your successful boarding of the Best Western Hôtel St Exupéry Bordeaux Ouest 3*. Your satisfaction is our greatest reward and we are pleased that our ideal location, close to major roads and the airport, and our on-site car park, made your journey easier. We are delighted that you liked your room and its facilities. Our latest renovations have enabled us to improve our services to better meet the needs of our guests. It was obvious for us to make a small reference to the location of our hotel with the theme of aviation as decoration. Thank you for highlighting this. It is the daily aim of our teams to offer our guests quality services and a warm welcome, and reading your recommendation made them very happy. We're already looking forward to another stopover with you. Laura Barthez, General Manager Best Western Hotel St Exupéry Bordeaux Ouest 3* +335 56 35 54 88
I picked this place because it was dog friendly, had a restaurant and it was near to the airport. It was very difficult to find as my Sat Nav (updated only a few days before) did not have the location on it. It would be helpful if the hotel could point that out and perhaps give you directions. It is down a dead end in an industrial estate! As it turned out whilst the hotel itself was dog friendly there was nowhere nearby to take the dog for a walk it being an industrial area not even a piece of grassland except a little space around the hotel itself. They told me the nearest park was 5 kilometres away so I had to drive. Perhaps that was my fault for not doing my research. Anyhow the hotel itself is new, modern and the accommodation couldn't be faulted. When I arrived I was told that the restaurant was not open on a Friday evening - it is a pity they don't tell you that on the information before you book - which for me was a big black mark. They did indicate that the evening staff may be able to provide a pizza later but it seemed a bit random. Anyhow I got directions to a restaurant about a kilometre away so walked there only to find that it wasn't open. I walked back thinking that I would go for the offered pizza but when I got there they had decided to open the restaurant because there was a small party that had arrived and who wanted fed as well. It was a pity that they couldn't have offered that to me. However I did get fed after all. I was going to rate it as average due to the location, the problem with the restaurant and the poor information provided by the hotel however that seems a bit mean as it is certainly much better than the usual French hotel chains. It is certainly good but given that I did get something to eat at the end of the day and the staff were friendly and to some extent helpful I rate it as very good, but only just.
Nous vous répondons sous 48H