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Best Western Rockingham Forest Hotel, Corby

4.0/5  - basé sur 540 notations.
Rockingham Road, NN172FB, Corby, Great Britain - See map

The Best Western Rockingham Forest Hotel is situated just two miles away from the center of Corby, scenically placed next to Rockingham Castle. It’s both a comfortable and convenient hotel in Corby, with a peaceful, rural setting that offers easy access to the A14, A1, M1 and M6. East Midlands, Birmingham and Luton airports are all close by, which makes the hotel just as pleasant to stop-over in as it is to spend a few days at, and also the ideal spot for an international wedding with guests flying in. If you're here for a family break, there's plenty to do nearby, to keep everybody happy. The hotel is close to Wicksteed Park, Twin Lakes theme park and Gullivers Kingdom for some adventure-filled days out. Rockingham Speedway is only two miles for any adrenaline junkies who fancy a day out on the racing track. You can experience the excitement of driving some of the world’s top supercars including Ferrari or Lamborghini. Fishing and cycling can be enjoyed at Rutland Water, while scenic walks through the Northamptonshire countryside are not to be missed. The hotel has 71 en suite bedrooms, with two four-poster suites and a divine ‘Lordship suite’ boasting a Jacuzzi® and a king size bed. All bedrooms have been recently refurbished, with each given a modern interior complete with satellite television, complimentary Wi-Fi, Freeview, direct-dial telephone, hair dryer and 24-hour room service for any midnight cravings.

Best Western

Rockingham Forest Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 545 guest reviews
NOTE ISSUED
Excellent
219
Very Good
194
Average
84
Poor
34
Terrible
14
REFER TO NOTICE
Business Business
126
Couples Couples
205
Family Family
85
Friends getaway Friends getaway
72
Solo travel Solo travel
24
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Room a bit dated"

3
18/07/2018

Large hotel, check in fine, room spacious, clean, large curved TV. The hotel looks better from the outside than in the room, it has the feel of an older hotel with chipped paintwork, old furniture etc. Certainly our room needed a refurb. No air con or fan in room so needed window open which was noisy with traffic. Buffet breakfast was superb, dinner menus looked appealing with several unexpected dishes on there but we ate dinner out while visiting relatives. Perfect hotel for a few nights if in the area. At the roundabout near the hotel if you turn right there is a Weatherspoons, Hungry Horse, Greggs, Subway and a Dominos pizza. You can walk there but it's quite a stroll.

"very nice surrounding "

3
14/07/2018

stayed here for 3 nights. actually one of the best best westerns. lovely large room great shower over bath .there was a family day on the sat and sun England in the world cup kids enjoying the really nice gardens . fish *chips in the restaurant was great .all the staff reception bar/waiting fantastic and a credit to this place and Dug the night Porter. my only downside was the traffic bit noisey from main Rd in morning. £6 taxi to corby centre,wife left phone in taxi never to be returned . so good luck to cretin that kept it. Stay again oh yes well done the great staff

"Obviously redecorating, it was going on around you."

4
11/07/2018

I'll get this gripe out of the way first. The hallway outside our room (201) was being decorated when we were there. I know the hotel was busy as it had 2 wedding parties staying there over the weekend, but I feel they should have just taken 1 floor of the wing out of action for a couple of days whilst decorating. Plus side, the guy decorating was polite and friendly We stayed 29th+30th of June Good bits...Our room, lovely, a little warm in the hot weather. But huge bed, powerful rain forest shower head, plenty of hot water. Big fluffy towels. Small problem with that sort of shower head, hard to just wash hair, unless you decide to take a full shower. Bad bits....Floor boards creaked, no matter how you tried to avoid them. Bathroom needs a further coat of gloss paint around the door, shower head had some kind of blue gel on it, de-scaler? Ceiling above bath showing signs of mould. Snoring passes through the walls/floor, be lucky !! Breakfast on both Sat and Sunday was filling, tasty and plentiful, waiting staff prompt to ensure the table did not get cluttered with rubbish/dirty plates. Location very handy if you want to walk to Rockingham Castle, Corby Rugby Club etc Easy to find Overall, we'd stay there again if there was a good deal on the price.

"Good Value Venue for a break"

5
11/07/2018

A party of 8 of went for a 2 night break dinner B&B . Food and service were very good with all staff being very friendly & helpful . Good location convenient for many sites including Rutland Water and surrounding area.

"Excellent customer service."

5
11/07/2018

We have been coming to this hotel for a number of years now. We stayed for one night in one of their superior rooms. Our room had been redecorated,air conditioning and was spotlessly clean. The quality of the staff as usual was first class. Lydia in particular was excellent. The food was plentiful and very good. This is a three star hotel,which would put many four star hotel to shame. Keep it up. We are returning to stay this Friday.

"surprise visit."

5
10/07/2018

Booked into TBW Rockingham in Corby for a few nights to visit family. Lovely welcome by the receptionist, easy book in system and directions to our room. Really good size room, nicely decorated , spotlesly clean with tea and coffee facilities. The view from our window was out the back and onto the wedding venue, there must have been something on as there was a blow up bouncy castle and slide, but we were not bothered by any noise . A really good menu and the food was excellent , as was the service. I must say that the bed was one of the most comfortable beds we've slept on (top marks) Breakfast in the morning catered for every taste, 1st class. Overall a really nice hotel with lovely staff and I wouldn't hesitate to recommend it and will use again.

"DIY Visit"

4
05/07/2018

Selected this hotel based on proximity to a property we rent in the area. Tenants had requested some work! Arrived on a Friday night in the middle of a school prom. I have to say as a hotel that has a function suite the design is ideal, the suite is away from the majority of the rooms meaning no noise can be heard. Restaurant menu is impressive and good value, I can recommend the Black pudding starter and seared calves liver main. Good selection at Breakfast, friendly welcoming staff. Stayed in a basic room which is perfectly adequate, king size bed, bath with overhead shower.

Julian P, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 01536 401348. Thank you again Sincerely,

"Superb weekend"

5
03/07/2018

We booked a two night break with a ‘Buy a Gift voucher' which cost £75 for a 2 night stay with full English breakfast on both mornings. When I booked they only had a twin room and I commented that it was a shame as it was my wedding anniversary. When we arrived two lovely young ladies were on the reception desk. We booked in and were told that we had been up graded as it was our wedding anniversary. How lovely! Our room had a super long bed, waterfall shower over the bath, coffee machine and a gadget to find places of interest. Breakfast was excellent with everything you expect, all freshly stocked. The grounds were beautifully manicured with a pagoda on a raised decked area decorated for a wedding later that day. It was a glorious setting. We had a wonderful break and worked out it cost us £18.55 each per night. The staff were welcoming, polite and very helpful. Highly recommended.

"Two nigh break here"

4
30/06/2018

Two of us enjoyed a bargain priced, discount voucher, two night stay here. The room was on the first floor overlooking the rear gardens and clean comfortable and well equipped. The heat this week highlighted the need for air conditioning or fans in each room. (We found out later we could have requested a fan). Breakfast was buffet style in a lovely dining room overlooking the rear gardens. Food was good and the buffet was frequently replenished. We did not eat in at night so cannot comment on the evening meals. Bar prices were reasonable and Doom bar was on tap. Our complaint was one of appalling wifi, with no usable service for the first 24 hours. I was eventually given a totally different access code and the wifi was good with decent speed. The rear gardens mainly lawns are set out for weddings etc. A well placed hotel for visiting this part of the county.

"Clean and comfortable "

4
28/06/2018

We stayed two nights using buy a gift de luxe token. Very quiet room overlooking outdoor seating area. Not sure what we got for de luxe, possibly smart phone we didn't use or coffee machine like the one we use at home. We had to pay £40 extra as we were there on a Saturday night. Everybody got free breakfast. We had a bar meal on Friday and my ‘marinated ‘ lamb chops were so tough they were inedible. I do still have all my own teeth. Bar staff very helpful and refunded cost. I had prawn cocktail instead. On Saturday we decided not to chance the restaurant as it was possibly same chef so we went to village Sondes Arms and had an excellent meal served by delightful staff. We would use hotel again for an overnight stop. Hotel breakfast good.

"Poor service and shocking WiFi"

2
25/06/2018

The only hotel I have ever visited where the kitchen stopped taking orders beacue they were busy. 30 minute wait to order the food then another 45 mind it wait for the food to arrive at the table. Do not expect to be able to use the WiFi as the signal is very poor, if you are lucky enough to get connect don't get too excited as it won't last long!

Philip T, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Jacob Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are currently in the process of upgrading our WiFi which will hopefully elevate any future issues, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 01536 401348. Sincerely, Kayleigh Devlin Events Manager Best Western Rockingham Forest Hotel

"Lovely hotel, short distance from shops and Wetherspoons "

5
20/06/2018

Lovely hotel, stayed here a few times while on work. Car parks big, smooth quick check in, staff very friendly, room good size and clean. Even though they have restaurant I had a dominos from just down the road where they have a Wetherspoon and other choices to eat and drink. Breakfast was good too, lots of choice. Would happily stay here again

"Clean, nice staff"

4
15/06/2018

Nice clean room. Good bed, I had a fab nights sleep even with the busy road outside. Location wasn't good for me but could be perfect for you. Food is quite nice too. Overall good for business if you like carbon copy roadside hotels.

"Trip to Corby"

5
06/06/2018

Hotel is in a great position ideal to go many places around Northamptonshire. The reception area is set out well and the girls behind reception are a credit to the hotel. Stephanie, Joanne, Claire, Rosamund and Lee-Anne are very knowledgable and pleasant and always there to help. Food in restaurant is good and a varied menu. Rooms are clean and well set out. I always look forward to going here as I'm always well looked after.

"Dirty and stained table cloths"

2
06/06/2018

Arrived at the hotel to be told the room i asked for was unavailable and i booked it weeks ago. At breakfast i noticed the table cloth was stained and dirty so i asked the waitress who replied that they don't change the table cloths. WHAT?!!! So it's ok for guest to eat at a dirty table. I have been told that breakfast is their busiest time but when i was there there were two couples and that was it with a waiter and waitress standing around, one of them could have changed it.

"Great stay "

4
04/06/2018

Great stay . Big car park .Friendly friendly staff on arrival . Reception area bar and restaurant bright and modern . Rooms clean and comfortable. Free WiFi . Tea coffee and biscuit in room . Nice big comfy bed . Clean modern bathroom. Few stains on carpet and ceiling needed re painting. However cannot fault hotel . My only gripe was that in the evening there was a wedding and it was very visible that the hotel were very short staffed . On waiting to get drinks in bar you could see the stress as staff had to serve in bar then go round to serve at the wedding . Leaving us waiting . More staff need to be hired . They looked tired and stressed. Very under staffed . Great little touch was a smart phone in room to look up local attractions and info for area . Brilliant idea . Great buffet breakfast in bright restaurant in morning .Overall really nice stay

"Over night stay for family wedding at the castle"

3
03/06/2018

Stayed here over night for my mums wedding at Rockingham castle, the staff are friendly enough the rooms are decent but I will say it's very loud! The walls seem to be made of cardboard, kept awake by a bloke snoring, and people round here must really hate doors! Slamming constantly! Good place to stay if your pissed up, but if you want a good nights sleep then I wouldn't bother.

"great hotel and room"

4
10/05/2018

What a lovely hotel and we had a great room, no complaints at all. We upgraded to a superior room which was well worth it, really great view, lots of lovely extras, very nice stay. The only downside was the food. Very expensive evening meal not great choice. Breakfast very normal nothing surprising. Staff all wonderful. Hotel clean and pleasant, ample seating never struggled for a table. Drinks as expected prices in hotel. Wine list limited especially if you want Rose only had one choice. Not extensive outside space if you are looking for gardens but did have some outside seating which was pleasant if you could find a seat on a hot weekend. Mainly due to the distance but also the food we would not go again, but we did find some eating place very close by which we used both nights and we enjoyed. We normally eat in the hotels we stay at but luckily the weather was great so going out to eat was not a problem

"Clean, plenty of parking and good breakfast"

4
08/05/2018

Stayed here when using a buyagift voucher for two nights. Process was easy to follow and staff were very accommodating. Location is not the best, so if you do not have use of a vehicle you may struggle to find enough to do. We had use of a car, so were able to visit many of the surrounding villages and towns which were pleasant and in picturesque surroundings. Stamford 20 minutes away is a nice drive. The town is lovely to walk around. The only reason we have not given 5 stars, is that despite a great breakfast and service for the majority of the stay, on the second morning it was busy, so not enough tables were available. We were asked to wait in the bar, behind another couple which was fine. The problem is that 3 more couples arrived and were seated straight away, obviously we were forgotten about. When we went back, we were told the same thing as though we had just arrived, not realising we were already waiting. The confusion seem to arise as two people were hosting the breakfast hall, but as no one had written anything down, keeping a track of who was waiting in the bar and not seemed to be a problem. I would recommend that numbers are given to those who have to wait, which are then called out in the bar area to avoid this issue in the future. Overall it was a pleasant stay.

"Bar Area"

5
30/04/2018

Nicely revamped with fresh paint and seats, now that little bit more cosy. Car park also re-done, easier to park. Worth a call in for a quiet drink. Open, airy, also on- site hairdresser and beauty. Nice outdoor seating area an wedding venue.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear William Thank you for your recent review of your stay with us and I am very peased to read that our Refurbishment has gone down well. The Car park was in need of resurfacing so I am very pleased that we have been able to do this as well. We hope to see you return very soon

"Lesley Bromley"

5
28/04/2018

Lovely hotel, very clean and warm, staff very friendly. Huge comfortable bed, the breakfast was excellent, and the food in the restaurant exceptional, really enjoyed our weekend only the weather spoilt it ?? ??

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Lesley thank you for your very kind review of The Rockingham Forest Hotel. It is always nice to read such positive comments, especially concerning the cleanliness. I am very happy that you enjoyed your stay. I hope you will return soon

"Not quite up to the price tag.."

2
16/04/2018

Stayed here on Saturday night as was attending a party in the Rockingham Suite. Upon arrival the revamped reception looks good if a little clinical which doesn't quite work with the exterior and style of building. Room had been revamped but smelt very fusty as if the window hadn't been opened for months. Comfortable beds and reasonably clean bathroom, not gleaming but acceptable. They shut down the bar in the reception early (10.45 and they were closing it down) we were advised that as a resident we could order more drinks at the main bar but when we went round all locked up and no one around!! So a much earlier night than planned! Breakfast was v. poor, greasy, over done fried eggs that looked like they had been sat there a long time, fatty bacon, cold beans and cold mushrooms. The breakfast staff were super friendly though! Think if I was attending a function here again I'd stay in the Hilton over the road!

"Above and beyond the call of duty - pity about the room lighting."

4
16/04/2018

The helpful staff are the real stars here. They proved themselves when my wife had a nasty fall and they couldn't have done more to make her comfortable. They even took her bloodstained clothing and had it dry cleaned free of charge. And Kaeley phoned us at home some days later to check how she was getting on. That's what you call taking care of the customer. By the way if any ambulance chasing claims companies are reading this don't waste your breath - it was an Accident - her fault. The hotel really has all you could hope for except for silly snaky bedside lights which are worse than useless and annoying enough to stop me giving 5 stars. And it is also so very easy to find.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, thank you for your review of your recent visit to us in Corby. I am so sorry about the trip your wife encountered and I do hope it didnt spoil your visit to us. I am very pleased to hear that Kayleigh looked after you and your wife and followed this up with a call to check on your wifes condition. We look forward to welcoming you back in the near future

"Team spirit"

5
12/04/2018

It's good to be back here again and see all those nice people working there. They are real advantage of this hotel. Always smiley, friendly and helpful. I was in every hotel in Corby and here are really nice vibes and the best English breakfast in Corby. If you have doubts just try for yourself. All of the people there are great but would like to thank Ewelina for looking after guests with great hospitality and to Lydia for being the best cook ever and preparing such a great breakfasts. Thank also to all the people from reception and restaurant area. It's great to be back. Ps. Bar and restaurant area looks now much nicer than it used to be. Well done.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest Thank you for your glowing review of your recent stay with us at The Rockingham Forest Hotel. It is nice to see you back after sometime away. The Team here at the Hotel are second to none and it is always nice to read such positive comments. I will pass on your comments to the people concerned. Also great to see you like the newly refurbished bar and restaurant. See you soon

"100% recommend "

5
02/04/2018

We received an activity superstore voucher as a gift and after searching all of the hotels you could book, this hotel looked like one of the best. Booking the hotel was extremely easy and we managed to get the weekend we wanted, after a few worries I called and emailed the hotel and both times the service was friendly and I got exactly what I needed to know. From start the finish we were very happy with our stay, the room we had was lovely and I had requested to see the car park when we booked (as we worry about our car) and this request was no trouble. Unfortunately we didn't get up in time for breakfast as we just wanted to lay in and appreciate not going to work haha but this was not a problem at all. The room we stayed in was very modern, extremely clean (that's coming from a housekeeper as well) and we were very impressed with the little handy device that was in the room which we used to find places to eat and visit, it also had other useful features. If I was to be picky the only fault I could possibly find was that some of the floorboards on the corridor were a little creaky but that is being fussy as they didn't disturb my sleep at all. Overall all the staff who we dealt with (reception, bar and housekeeping) were lovely and for this reason we will 100% be returning.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Shannon Thank you for your excellent review of your recent stay with us here at The Rockingham Forest Hotel. Thank you so much for all your comments regarding your stay. It is most pleasing to read comments about cleanliness especially as that is your position and always nice to hear that the staff were freindly and helpful We look forward to welcoming you back soon

"Average place, quiet and convenient to Corby"

3
31/03/2018

Hotel has big rooms and is in need of a little TLC. Creaking floorboards and paint scuffs are everywhere. Very pleasant and helpful receptionist - especially considering the ‘business facilities' are a bit of a joke.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Rob, Thank you for your review of you recent stay here. We are currently undergoing a refurbishment and I do hope that you have seen that we are investing heavily to bring the property up to scratch. As for our Business Facilities, I am not sure what is meant by that. We do have superfast Wifi here and have 6 conference rooms available for hire and printing and photocopying on site. I do hope that we will see you return soon.

"Poor very poor"

1
29/03/2018

We always book the best room available. This time it was the Lordship's Suite, the best in the hotel. BUT NO ELEVATOR, OUTDATED BATHROOM FACILITIES. Sink taps were not mixer taps, hot one was dripping. Very poor water pressure in the shower and jacuzzi bath not working at all. Further we were charged for still mineral water which is always offered as complimentary in other hotels. Also our preferences for extra towels was not honoured. No discount offered when issues raised.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, I am very sorry to hear that you encountered some issues during your stay with us recently. Our Lordship room is very popular and is an old style suite with wood panelling and four poster bed and seperate living area. If you had mentioned the issues with the bath we would have been more than happy to get our maintenance team to have a look at it. We have not been told previously that the bath was not working in there. As we are not a 4 or 5 star hotel I am afraid that we do not offer complimentary mineral water which is similar in all hotels on the same level as us. I do hope you will return to try our newly refurbished suite in our 300 block as I am sure you will like the facilities in there. Kind regards

"Average"

3
28/03/2018

nice room although still needs some improvement just small things like bathroom handles and a new curtain rail and curtain, food is overpriced and not the best quality, friendly staff. overall for a budget hotel it's good value for money. Would stay again.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Theo Thank you for your reveiw and I am sorry that you encountered some issues during your stay. We are currently investing heavily on upgrading the Hotel which I hope you noticed with the newly opened Bar and Restaurant. I am surprised about the food quality as we do pride ourselves in serving fresh, locallly sourced items on our menu and normally recive very good feedback. We hope to see you return soon.

"Enjoyable stay"

4
27/03/2018

Stayed here for three nights with a line dance event. Comfortable bed, good food, (served faster than on a previous trip) pleasant and helpful staff. Pleased to see the revamped restaurant. Quiet. Overall, good value.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Dancing Queen, Thank you for your reveiw of your recent stay with us. I am glad that you enjoyed your stay and that everything was to your satisfaction Kind regards

"Great Service"

5
27/03/2018

Great service from Lee Anne on reception. Really helpful helping me to print some important personal documents Great personality She is credit to the Best Western Group Good hotel with excellent Real Ale - Doom Bar !!

"Great Two Night Stay"

5
26/03/2018

As part of a Gift Couple's Experience that I received for Christmas, my boyfriend and I decided to stay at this hotel for two nights from the 22nd to the 24th of January. When booking my stay, I was on the phone to a lovely woman (I have forgotten her name!) who was very patient with me and helped me out when my activation code wasn't working. When we arrived, the reception staff were very polite and friendly and the check-in process was simple and easy. Our room was very nice and clean, the bed was extremely large and comfortable, and there was lots of of space to store luggage if need be. The bathroom was clean, however, the waterfall shower head wasn't my favourite thing - but some people enjoy them! Overall, we didn't actually spend very much time in the hotel as we opted to eat at restaurants nearby (Nando's, Prezzo, Wetherspoons) but I thought the place was perfect for a two night stay and would definitely stay there again if I were in the area.

"Wonderful service and comfortable rooms"

4
22/03/2018

I recently stayed here for a wedding, where the reception was also held. Every single staff member that I encountered was amazing. From the ladies at Front Desk, to the breakfast staff and especially the Bar staff. Karen from the Bar is wonderful! So friendly and genuine. Ben & Luke worked the bar at the wedding and were great too. The rooms are a good size, they have all the amenities you could ask for. The shower was so good (especially after a long flight). Location, didn't venture far, but its walking distance to a little area with other restaurants and bars and was close to where I needed to be. WiFi, it was free and worked the whole time of my 2 night stay. Great hotel and wonderful staff.

"Excellent Hotel Manager and Staff"

5
15/03/2018

i'm not a person to write reviews normally but it is only fair to say that Mr Turton was true to his word in ensuring the WiFi works. This is a must for any businessman who have reports to complieetc at night so thank you for that Mr. Turton. The reception staff are excellent and very efficient they make the guests feel like the hotel is home from home with their pleasent and friendly outlook. The ladies who generally do the breakfast shift are efficient and nothing is too much trouble. The bar staff are also excellent and a pleasure to stand at the bar to have a drink nothing is too much trouble. Your staff are a credit to you Mr Turton you must be pleased with your progress so far.

"Accommadation is comfortable, food is extreemly bad."

2
07/03/2018

Staying at Best Western the last 5 days, assures me that this is not the best place to stay in although their bedrooms are not very bad. You can skip completely any idea of dining in the restaurant. 4 dinners in as many nights, where the food was plenty, but either cold or overdone by far. The deep fried 4 chicken pcs are so dry it did not leave a stain on my shirt although accidently landing on it. Cutting the chicken meat is like cutting tree. The service is extremely slow, 1 hr 10 minutes to receive the starters.. soup of the day. How can that take 70 minutes on a very slow night, within 20 people in whole restaurant. A poor choice although not very expensive. But cheap prices are not everything your comfort and health is of more importance. I will stay at this hotel again because of my work, but I will leave the restaurant alone.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Birgir Thank you for your review of your recent stay with us at The Rockingham Forest Hotel. I am glad to read that your room during your stay was acceptable however I am very concerned to read the comments concerning the food offering here that you experienced. As you can see this is not usual to receive such comments as we are well regarded for our Restaurant food. Our RFC Chicken wings are one of our most popular dhishes and have never recived poor feedback on these. Could I ask, did you mention any of these issues to any member of staff at the time? We do try to keep the prices keen but I can assure you that we do not compromise on quality. Could I ask you to contact me direct at [email protected] so I could discuss this with you further. Many Thanks

"Stayed here many times"

5
04/03/2018

Staff are exceptional and helpful. The hotel has undergone some major refitment in recent years and is looking a lot better and cared for. When i first stayed here 4 years ago it was a bit run down. The one thing that does annoy me is the disabled parking it only normal space size and these need to be wider for disabled people and i have therefore seen them abused as they are poorly marked. I will be staying again soon but if you want to be away from the main road please ask for rooms at the back of the hotel.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Malcom Many thanks for your review from your visit to us in November last year. I am glad to read that our refurbishments and Management of the Hotel have improved your stay over recent years. We have actually just had our car park resurfaced and I am pleased to tell you that our disabled bays are now the correct size. We look forward to welcoming you back soon

"Much improved"

4
03/03/2018

Been coming to Rockingham for an annual facing weekend. It has changed hands a few times, but now it better than it has ever been. Refurbished bedrooms. Better decor better food. Still a great ballroom.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Brent Thank you for your recent review of your stay with us. I am very pleased to read that we exceeded your expectations this year. We have undergone a lot of refurbishment recently with some bedrooms and the Bar and restaurant area so it is great to see that you think the Hotel is the best it has been. Also thank you for the positive comment on our food which I will pass on to our Head Chef

"Brilliant stay"

5
21/02/2018

We stayed recently using a BuyaGift voucher. Our room for the weekend was spacious, comfortable with a huge bed and drench shower. Breakfast was excellent, with all the usual hot buffet choices, fruit, juices etc. The hotel is well placed to enjoy the Rutland area - just one minutes drive north the scenery is stunning.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, thank you for your glowing report following your recent stay with us at The Rockingham Forest Hotel. I am very pleased to hear that everything about your stay exceeded your expectations and that you even managed to get around the lovely county of Rutland. Many Thanks

"Another Best Western Hotel That Needs Improving! "

3
20/02/2018

Another Best Western Hotel chain that needs improving. Room was tried looking with stains on the carpet. Stains on the tiles in the bathroom. Bath did not drain properly. Bed had a huge sink hole in the middle - I cannot understand how such a big hotel chain think it is OK to still let guests use beds that are way beyond their Use By. Did not eat at the hotel therefore can not comment. WiFi did not work. Room was cold to start with but I found a heater that had a wonky leg and a broken leg. The heater did work but looked unstable, kept worrying it was going to topple over. On the plus side, my room was spacious, and the receptionist was efficient and friendly (receptionists at Best Western Sutton Coldfield please take note!).

"Good value"

5
10/02/2018

The hotel is undergoing some refurbishment. Our stay cost £40 with breakfast which was an absolute bargain. The room was nice and clean the bed was huge and comfortable. The breakfast was decent and the staff were nice too

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Helen Thank you for your review. It is always nice to see satisfied guests commenting on their stay with us. We are refurbishing our restaurnt and bar so I hope you will return soon to see the finished article.

"Excellent 2 day stay."

4
10/02/2018

We stayed for 2 nights on a Buy a Gift break. Prior to our visit, we were aware of some refurbishment going on at the hotel and we were unsure of how it would affect our stay. On arriving at the hotel you will find a very large car park, entrance to reception is easily found. We arrived earlier than the recommended check in time, but we were greeted by a very nice lady on reception that checked to see if our room was ready and lucky enough it was so we checked in. Our room (303) was a refurbished bedroom, the refurbished bedrooms are very nice, and all you need in a hotel room for a short break. Tea & coffee facilities and a Nespresso coffee maker. The air-conditioning unit was very quiet and it did heat up the room when radiator was off. Large Ultra HD television and free use of the in room mobile phone, an excellent addition to the facilities. Plenty of hanging space and shelves for clothes and a free in room safe. Because of the ongoing refurbishment in the bar & dining area we could not use these facilities but alternative arrangements were made within the hotel so the refurbishment didn't spoil our enjoyment of the hotel. A bar was opened downstairs until 6.30pm, and at 6.30pm they opened up a function room upstairs which had a bar, a lounge area and dining area, this is where we had our evening meals. Prior to having our inclusive meal on our first night, we had a few drinks in the downstairs bar where we met Gemma our bar person who recommended places to go and things to see, we also got to meet head chef David Lowden, whom we had a conversation with about holidays abroad and of course food. David was very open about the food on offer on the menu but he also offered to find me a steak that wasn't on the menu a Big Daddy Ribeye, he said he would get one in for me for the following night, which was very good of him, as this worked in both my favour and the hotels as we had planned to eat out on our second night. Our inclusive menu on our first night had a good selection to choose from, I had pate and my wife had a chicken salad starter, for mains we both had the smoked chicken with saute potatoes, the food was excellent, I couldn't fault it apart from it being a very large portion. Staff in the dining room and on the bar are very friendly and happy to have a conversation with you, because we had an early start 4.00am on the day of travel we headed off to our room for an early night and to watch some television on the huge TV. The following morning for breakfast it was served buffet style, you help yourself to the full English, and there were also some continental offerings available for the healthier eaters. Following breakfast we got a taxi into Corby to do some shopping and visit the area. That evening we headed up to the dining room for my Big Daddy Ribeye and sure enough David was good to his word my steak was waiting for me, cooked to perfection with chunky chips and a pepper sauce, but I need to hold my hands up, it beat me, it was huge but I tried hard. Thank you David. Thank you to all the staff who were all very friendly and very approachable. All in all we had a great stay at the Rockingham Forest Hotel, and I would recommend it to anyone who was planning to visit the area.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you so much for such a detailed review of your stay here with us at The Rockingham Forest Hotel. It seems that the Team exceeded your expectations and I am very glad to read that Dave, our Head Chef, went out of his way to meet your requirements. We do pride ourselves on our customer service so it is nice to see all the staff were friendly and attentive at all times. I do hope you will return in the future to see our new look Bar and Restaurant Once again, thank you

"Dance Weekend"

4
09/02/2018

The staff at The Rockingham Hotel made us feel very welcome. The room was spacious and airy and the bed large. At first the bed seemed a little soft for my taste, but this didn't prevent me from having an excellent night's sleep. The curtains prevented any ingress of light and there was hardly a sound to be heard during the night. The bathroom was clean and there was plenty of hot water. Our room had a bath that I find far superior to a shower when you need to relax. The food on Friday night was on the poor side of average, with possibly the worst leak and potato soup I have ever had to endure, but the breakfast was top notch as was Saturdays night's dinner. Sunday's breakfast was of the same high standard and the lunch carvery was very good. We were staying at this hotel as part of a dance weekend package and I have already booked for next year's event. Obviously I didn't let the soup put me off.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Paul, Thnak you for your review of your recent visit to us at The Rockingham Forest Hotel. It is always nice to read a review from a statisfied guest. I am very happy to see that your bedroom exceeded your expectations even if the bed was a little soft. And always nice to read that the housekeeping was up to its usual high standard. I do apologise for the average food experience on the Friday night. I will speak to my head chef about this but I am glad we redemed ourselves on the Saturday and Sunday. We look forward to welcoming you back on the next dancing weekend.

"Lovely refurbishment"

4
05/02/2018

This hotel is having a complete refurbishment. The rooms are amazing. Very tastefully refurbished in a contemporary style with lovely coffee machines. Our room -His Lordship Suite was amazing and facilities included complementary use of a mobile phone!. The restaurant was in the midst of re decoration so our meals were served in the ballroom. Whilst the food isn't amazing, it is prefectly adequate. Superb buffet breakfast with a large variety of food available. Be prepared for a long food service during this time as the staff are working under difficult constraints but should hopefully be resolved once the restaurant is up and running again.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you for your recent review of you stay with us at The Rockingham Forest Hotel. I am very pleased to read that you enjoyed your stay in our Lordship suite and used the complimentary Handy Phone in your room. We are currently undergoing a complete refurbishment of our Bar and Restaurant which hopefully will be completed in the next couple of weeks. We hope to welcome you back in the near future

"Pure luxury"

5
26/01/2018

For work we have stayed in many Best Western hotels, but this was by far the best so far. Very surprised it only has a 3 star :o because the rooms were amazing. Large double bed, big screen tv, shower above the bath (centre from ceiling not at ends), tea, coffee, hot chocolate sachet, biscuits. But the surprise was an "android phone" inside each room to use for free during your stay and to help you around the building :o For couples looking for extra luxury ask about "His Lordship's Suite", with a four poster bed :O Breakfast was really good, held in one of the conference rooms on this stay, very friendly professional staff bringing coffee and tea whenever needed and great selection of hot and cold food available.

Philip T, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest Thank you for your glowing review of your recent stay here with us at The Rockingham Forest Hotel. I am please that you found the "Handy Phone" in your bedroom a welcome addition to the normal facilities in your room. We are at the moment running our Restaurant in one of our conference rooms due to the refurbishment of our Bar and Restaurant. I do hope you will return to see the new look Kind regards

"Family visit to Corby"

4
10/01/2018

Have stayed at this hotel many times over the past 12 years. Have always found staff very efficient,helpful and obliging. Was given upgrade to meet booking request of quiet room. Hotel bar/lounge and restaurant area now undergoing well needed refurbishment.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Barry and Irene, thank you for your recent review of Rockingham Forest Hotel. I am very pleased to see we met your expectations. And I am glad you have seen our Refurbishment underway and hope you will return soon to see it.

"Restuarant"

4
03/01/2018

On first arriving in our room, within an hour their was a gurgling sound from the bathroom then an awful stench filled the room, reception came directly and went to sort it out, we asked for a fresh air spray which we were given. Apparently due to the snow and ice the Main sewers were blocked. Over the weekend at least 60% plus went down with a very serious stomach bug, I cannot say their was any connection with the above because other reasons were given. Which cannot be confirmed by myself so I will not comment. Reception and Maid Service were brilliant, the Restuarantt was awful 2 Options for mains, such a limited choice, and not very tasteful, also very slow in serving. I do not blaim the Waitress/Waiters as it was really down to organisation.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, I am very sorry for the illness that your group encountered on your recent visit to us with HH Promotions. I can assure you that the outbreak had absolutely nothing to do with the Hotel. In fact yesterday we had a full visit from the local environmental health officer who was acting in complaints from other members of your party concerning the hygiene at the hotel. I am very pleased to report that they have confirmed that, “in our opinion the hotel was not at fault in anyway for the outbreak of a virus over the new year period” A full audit was carried out including our sickness procedures by questioning staff and our cleaning of all areas including utensils and we in fact scored the highest mark that can be awarded to a food establishment being a 5 out of 5. I am sorry that the illness detracted from your enjoyment of your stay but as confirmed by governing bodies this was completely beyond the Hotels control. As for the choices on the meals not being sufficient may I suggest that you take this up with HH Promotions as this was a direct request from themselves to reduce the choice offered. Kind Regards

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4
02/01/2018

Spacious and comfortable room Good breakfast, with a wide choice; porrige produced on request Excellent serviceConvenient loction for visiting our family For us in our eighties, we would have appreciated a lft.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest Thank you for you review of your recent stay with us. I am very pleased to read that again our breakfast was enjoyable as we do pride ourselves in offering a full service English Breakfast unlike some of our competitors in the Corby area. I do apologise that we have not got a lift. MAy i suggest that on your next booking you request a ground floor room and we would be happy to arrange that. Many Thanks

"Best Western corby"

5
26/12/2017

Excellent hotel,great room staff lovely,breakfast very good wonderful stay,on arrival couldn't get heating working went to reception and they brought us heater till they sorted out the heating,wonderful helpful staff.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you for your comments regarding your recent visit to us at The Rockingham Forest Hotel. I am very pleased to read that we were able to succesfully sort out any issues you encountered quickly and professionally. We hope to see you again soon

"Made our christmas extra special"

5
26/12/2017

We spent christmas eve morning here at breakfast with santa ... wonderful atmosphere and beautiful breakfast so was hoping for the same when we returned for our christmas day meal and we were not dissapointed. .. nothing from the delicious meal to the happy and relaxed dining hall could be be given less than 5 stars ... Thankyou to all the wonderful staff and especially Kayleigh who always gives such a warm welcome ... We can't wait to book for next year .

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you very much for your review of you recent visits to us over the festive period. It is always nice to receive such glowing feedback and I will pass on your kind comments to Kayleigh. Christmas Day we served over 320 guests so it is nice to see that we succeeded in delivering an enjoyable experience. Many Thanks

"Xmas family dinner "

1
22/12/2017

Booked the restaurant for a family xmas meal, (8 people) service was very poor, ordered the meal at 7.15 pm but our meals (apart from one meal) didn't arrive to the table until 8.40pm, the other one arrived 15 minutes later when we had all nearly finished our meals, and was slightly different from what was originally ordered!! There was no excuse as there was only one other family of 4 in the restaurant, so not busy at all. Was not the managers fault and she was very apologetic and was offered a discount. Won't be returning in a hurry and certainly won't be recommending as definitely ruined our once a year family xmas meal

"Oh what an evening!!"

1
17/12/2017

Good location. There it ends. No cloakroom available, asked for coat rail, the hotel only has one, so coats were draped over the back of chairs. The food was ghastly! The only dish I enjoyed was the fried brie which was served with a "bagged" salad. I chose Salmon for my main course, it came swimming in a tomato sauce, served with rock hard roast potatoes, probably been kept warm for several hours, 2 Brussel sprouts and a carrot. Pudding was supposed to be a warm chocolate brownie, with ice cream and cherries. The brownie was rock hard, I simply left it. I have never been served such awful food before. Avoid this hotel at all cost, unless you just want a cheap room for the night and you eat at a local take out!

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, I am so sorry to read your review. I must apologise for the lack of a coat rail. Apparently a guest from the party night on the night before decided to use this as monkey bars and broke it. We did get our maintenance manager to see if he could fix it in the morning but I am afraid that he did not have the correct welding equipment to fix it. As for your coments concerning the food I am extreemly surprised by this as we have served over 1000 meals in the last two weekends and have had nothing but very high praise concerning the quality. I myself actually taste the food and I did not see any sub standard food being sent out. The vegetables on the plate were carrots, brussels and stem broccoli. Again the dessert that evening, with all the parties in the hotel, we served over 100 portions and again had nothing but praise. I am sorry you will not be returning for your festive celebrations next year but I do hope you manage to find a suitable location.

"Arrived late left early, good location."

4
10/12/2017

This is my most boring review, which in this case is a good thing . Car park pretty full at front on arrival but found one non the less.Very pleasant lady on reception. I was very late but it was no problem, shown to my room, all clean, tidy and it was quiet. Slept real well then up and out. Would recommend for stop over. Book with confidence.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, thank you for your review. I am very pleased to read that your stay was enjoyable. We do hope you will return soon to the Hotel Kind Regards

"A club dinner and annual prize giving for the Welland Gliding Club"

4
02/12/2017

The function room was on the first floor and perfect for the occasion. My only criticism was that there was no room set aside to hang up outdoor clothing on a cold night. The hotel car park was full so it was difficult to find a space. The food was exceptionally good and the service quite reasonable in terms of time between courses. A memorable evening for the club though the band playing for dancing after the formalities was too loud for my ancient ears.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, thank you for your comments concerning your recent dinner with us recently. We do provide a large coat rack for outerwear in the room and outside in the corridor. We do have two large car parks, with the second one being at the rear of the hotel which many guest do not see. Thank you also for your kind comments about the food and service. We do pride ourselves in our Food and Beverage operation and it is always great to hear we have succeeded in delivering this to a high quality. Kind Regards

"Most fantastic omelette ever!"

5
01/12/2017

Hotel is lovely! But I have to say Lydia kindly cooked the most delicious cheese and bacon omelette for breakfast ever!!! Rooms are comfy and spacious staff are lovely and welcoming!!! Look forward to staying here

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you so much for your lovely comments concerning the Hotel and especially Lydia's Omlettes. We do hope to see you soon Kind Regards

"Superb Customer Service."

4
30/11/2017

We stayed for two nights,we have stayed here on a number of occasions. The room number 107 was clean and tidy.The breakfasts were very good. However,the service was superb. Lee-Anne on reception was excellent,we arrived back after 9.30 pm on the Wednesday night,wanting something to eat.The restaurant had closed.Lee-Anne sorted some sandwiches etc out with Karen Wallace,and they were ready very quickly. Thank you all for your superb customer service. We have stayed here a number of times in the last three years,and the service has always been very good. We will be back in the next couple of months.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Dennis, thank you for your glowing review of the Hotel on your recent visit to us. I will pass on your kind comments to Lee-Anne and Karen. We do hope to see you soon. Kind Regards

"A good stay"

4
21/11/2017

An enjoyable overnight stay with a very good breakfast. Slight problems wth an occasional drain making a gurgling noise, also the bathroom fan was very noisy. Suggest that you book direct as the breakfast then comes free. If you book via Booking .com etc. then you have to pay for breakfast

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you for your review. We are undergoing some plumbing work due to the onset of winter and having all the heating system serviced which I am sure explains the plumbing noise. I am very pleased to hear that our breakfast was enjoyed by yourself. I do hope to welcome you back soon.

"weekend"

3
13/11/2017

I stayed there a while ago for an organised event. The hotel itself was OK, but the floors are so creaky!! Would go down well in a haunted mansion!. Food-wise, it was ok,nothing special but the service needs LOTS of sorting out. If you have to order your food at breakfast for the evening meal, and the order is taken table by table, I don't think it's too much to ask to expect what you order? But no, the orders are taken just for quantities of each meal only. When it comes to serving, all the same meals are brought out at the same time, so if someone fancies something different, they put their hand up for that meal instead. Cue the customers at the end of the service missing out on what they specifically ordered, consequently very unhappy and angry customers!! I ended up with gammon (actually slices of ham with gravy on!!) rather than what I'd ordered - not happy! The suggestion is that if the restaurant takes orders by table, bring the food out to that table only! In addition, people's dinners are getting cold while they're waiting for everyone on the table to be served before they start eating. Bring small containers of vegetables out rather than one large one. Our veg ended up getting cold as it was put on the table ages before the meals were served. Put a small jug of cream on each table for the pudding, rather than bringing a large jug out at the end of the service when most people have finished because they didn't think cream was being served. It could have been a much better experience. For that reason I'm not sure I want to return. Bar shut too early at night. Bar food was pretty good - had a meal at lunchtime once. No lunchtime food on a Sunday other than a carvery, which when you've had a large breakfast and paid for an evening meal, you don't want, due to cost but also quantity. Some sort of bar snack/sandwiches would be welcome.

"The land that time forgot!"

2
13/11/2017

The website pictures give the impression of a modern hotel. However on arrival, even from the outside things were very dated and tired. If you have a water feature that no longer works - take it down , don't leave it festering and rusting. Inside the carpets had tape repairs in most areas we saw. I checked with the girl on reception that we had a deluxe room as booked....... her response worried me -“yes all rooms have been updated and they all have en suites now” - this is not deluxe - this is an expected basic in this day and age. The room was meant to be a deluxe triple room - heaven help those in a lower grade room. (Still not sure why it was rated as deluxe.) We had a view onto a skip full of stuff. It was a normal room with an extra single bed squeezed in...... so the room now had 3 single beds in it. The bed covers had holes in them. (There was still smoking paraphernalia from a previous guest I assume).The room was tired - they had obviously tired to very cheaply modernize it a bit at some point in time....... but failed miserably. Why spend money on having some sort of mobile phone you can take out with you for the rooms.? This should have been spent on new mattresses and better quality fittings. The square shower head in the ceiling was poorly fitted- and not practical. I found that the room rate I had been charged although expensive for the area I think (the hotel across the road for the same room type was £40 a night less and included breakfast) - this didn't even include breakfast. They even charge full breakfast rates for the two kids ( most hotels don't) - an expensive bowl of cereal. The bar area for meals was very small and also shabby. As it was a Saturday night and they obviously had a function on there were not really any comfortable areas to sit. So we went out to get something. There was no lift to get upstairs. Overall this was way over priced and shabby but definitely not chic!

"Fab room. "

3
13/11/2017

Stayed here for one night -Saturday. Checked in by very friendly staff. We had a room on the ground floor- which must be one of the recently upgraded rooms . It was lovely- new carpet, nice furniture, well decorated. Comfortable bed. Bathroom had lovely fluffy towels, great rain shower and nice heated towel rail. We eat in the bar, and had two American burgers which were huge and well cooked- very nice meal as was breakfast the following morning in the main dining room. So why only three stars?? We didn't sleep well! We were woken up twice by the room above us by the ceilings creaking? Then the radiator decided to start making a noise ( maybe requires bleeding?) While this was going on I had to get up and unplug the travel buddy as the light given from it was like a Belisha beacon ! ( nice touch tho from the hotel to provide guests with this free guide) It was a real shame as the room was so nice. My only other comment would be that you are provided with plastic glasses which one sadly creaked and spilt wine on the bed sheet. To sum up I feel the hotel was trying really hard , friendly staff , good food. If we came back I'd like a room on the top floor.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Daer Guest, thank you for your review of your recent stay with us. Im very pleased to read that the room exceeded your expectations and that the meal you had was enjoyable. I do apologise for the light from the phone in your room. This should have been on an automatic screen saver but I am gald you agree it is nice to have the phones. Thank you also for the comments about the team here. Please do not not hesitate to contact us regarding your next visit to us where we will most happy to locate you in an upstairs room

"Visiting the family"

4
07/11/2017

Arrived really late but excepting we could not get a meal both booking in and a drink both hot and cold were. No problem.room was large,comfortable and with all expected facilities. The package we had booked was room only but breakfast and all other meals were available if required. Room was at back of hotel and very quiet with a good view. We had a full day with family and only returned to sleep. Another quiet comfortable night

"Great Stay"

5
04/11/2017

I was organiser of a party of about 70 people who stayed for 2 nights in October. Our stay was great the staff couldn't have been more helpful. Evening meals were included in our deal which were excellent quality, we had a choice of about 3 items per course with food that appealed to everyone, well presented and tasty. The second night we had private dinning with a disco provided by the hotel which was great fun. My bedroom was amazing and included a very large bed as well as a great Jacuzzi. I didn't have any complaints from any of the people who were in our party. The reception staff were amazing and when I realised I had left my ring in the bathroom and rang them, they quickly found it for me and sent it back to me really quickly which I am very thankful for. It is nice friendly hotel that copes well with big and small parties.

"Weekend Break"

4
31/10/2017

Stayed here for 2 nights using a Buy a Gift voucher. The reception was great, very efficient and we were in our room very fast. There are 2 floors but no lift, so if you cannot manage stairs request for a ground floor room. The room was lovely, spacious, immaculately clean with a 6ft king bed, and a large TV. Tea and coffee making tray with delicious cookies. The bathroom was a good size, with an over head waterfall shower, and loads of hot water, and large fluffy towels. We ate in the hotel restaurant on Friday evening, as it was part of our deal. Although the hotel was very busy, at 8.30 we found ourselves eating alone, seemingly everyone else had eaten and gone to their dances. The service was very good, and we were served starters fast. The starters were very good, but our mains were not so good. The grounds around the hotel are lovely, I am sure wedding parties during the summer here would be lovely. Rockingham Castle entrance is just 5 mins walk away. There are 2 pubs within a 10 min stroll, J D Weatherspoon, and a Hungry Horse,although the footpaths are not very good, and I would not recommend walking in the evening, as there are hardly any street lights, and the road is very busy. Corby town centre is a 10 min drive away, so the hotel is rather cut off. I think this hotel lends itself to business meetings and parties rather than romantic weekend breaks. We enjoyed our stay, the staff were lovely,very welcoming and friendly.

"Excellent stay for line dancing weekend with Double H Promotions"

5
24/10/2017

Just returned from a wonderful weekend with Ray and his team of Double H Promotions. It was an excellent hotel for Line dancing and the ballroom was superb. The food although very delicious was let down by the slow service but hopefully this could be sorted. we were a big group and have been going to Double H weekends for years now and never been disappointed. The rooms were lovely and we had a huge curved smart TV which pleased my husband who does not dance. All the staff were helpful and friendly. We will definitely return even if it's not a line dance weekend as it is excellent!!!!

"Bit of a Motel rather than a Hotel"

3
16/10/2017

On first impressions at the reception you expect the Hotel to be very modern. However the room I stayed in clearly hadn't been aired is while and smelt quite musty, something I do not like at all. I could have complained, but I arrived late and was too tired, so it was my fault as I am sure the hotel would have relocated me on request. The room was quite cheaply furnished and what I would describe as reasonably comfortable as opposed to comfortable. The bathroom sure was a bit dated. The Breakfast room in the morning could have been very nice, but again dated furniture and what I would describe as a cheap breakfast. To be fair, you don't have to try very hard in Corby as there is a chronic shortage of Beds in the area so you generally have to book a week to 2 weeks in advance to get the hotel you want. This generally means that hotel standards fall as there is little incentive to re-furb or compete in a saturated market. This could be an excellent hotel with a bit of investment as it is located very closely to the industrial belt of Corby and within easy access of the town centre.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, thank you for you review from your recent visit to us at The Rockingham Forest Hotel. I am sorry to read that your room seemed like it had not been aired. We do try to air most rooms if they have not been used for a few days before and you are correct we would have been happy to move you if it had been brought to our attention. We do have a refurbishment planned and we have already had 20 rooms recently done. We have received great feedback on these rooms. We are looking to do another lot in the not too distant future. We are looking to refurbish our Bar and Restaurant early next year so I can assure you that we are reinvesting in the property. I do hope you will come and stay with us soon and if you wish to stay in one of the newly refurbished rooms, please contact reception who will be able to help in this matter.

"Group annual get together"

4
09/10/2017

We are a group of some 40 people (grown in numbers from original 30) from ages 4 month to 98 years. We meet once a year for a get together to catch up. For the past 2 years we chose this hotel, on the weekend of September 23/24. This hotel is located in the heart of England, almost in the countryside, 10 miles from the beautiful lakes of Rutland water. The hotel has spacious grounds to the front and back. All the rooms are recently redecorated very tastefully, with new TVs and other in-room facilities. The layout of the hotel is spacious. The staff are very kind and most helpful and friendly. There are some function rooms--we had occupied the one on the 2nd floor, and it is very spacious. The breakfast is sumptuous. There is a very large car park of the hotel. The room rates are very competitive and include breakfast. The hotel is suitable for weddings (including in the large back garden), other functions and I believe, even boxing matches ! A word of caution about the sat-nav location: the hotel's post code ends with 1AE but that takes you to the wrong end of the Rockingham Road, which is a very long road. The hotel does not have a building number this causes some confusion. It is better to use the post code NN17 - 2AE; this was the advice of the hotel's reception staff and we found it more reliable. We had not been to Corby before and really liked the town: it is green, easy to get around with excellent public transport connections. Rutland water is famous for all kinds of water sport facilities as well as other outdoor activities like cycling, rock-wall climbing. There are a couple of stately homes nearby to visit and a lovely country park with a museum in it.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you for you comments on your recent visit to us. I am so pleased to hear that you enjoyed your stay. We do pride ourselves in the offering we have at the Hotel and you certainly have summed us up well in your review. I do hope you will return again in the future

"Night shift worker Doug!"

5
01/10/2017

Doug is a night shift worker at Best Western in Corby. He has worked there for years and does a top job! Friendly and professional! Perfect out of hours service for my friend's wedding. Keep up the good work Doug!

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, thank you for your kind coments about our member of staff. I will gladly pass on your thanks to him

"Best hotel for Rockingham Speedway"

5
26/09/2017

Stayed last night with 2 very valuable classic cars, very friendly, understanding and helpful team at this hotel. Arranged secure parking for us. Special thanks to Carmen who took the booking and was immediately reassuring that she could help. Dave in the kitchen who came up with the perfect parking solution and Claire on reception who really understands cars and is ultra efficient, really friendly and fab to deal with. Food was fine, room was comfortable, powerful shower. A little dated but who cares, our cars were secure and the hotel staff were warm and friendly. Highly recommended, especially for car enthusiasts. Thank you to all the team for making us so welcome, we'll be back - Mark & Rod.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, thank you for your kind review. I am very pleased to hear that the staff went out of their way to exceed your expectations. They certainly were impressed by the cars. We look forward to welcoming you back soon

"A Good Place to Stay"

4
23/09/2017

Everything about this hotel was excellent except in the restaurant at dinner time. The problem was the availability of items on the menu. The dinner menu had nine main meals but on the night I stayed three were not available seriously reducing the choice and in addition the service for dinner was very slow. Had I not had this problem this hotel would have received an excellent rating

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I can only apologise for the specific items being out of stock on the day of your visit. We have suffered delivery issues all week with our supplier and whilst I know that is not an excuse it is something that we have to manage. I do apologise if the member of staff on duty that night did not offer you a suitable alternative from our other menu in our lounge bar which has a large selection of dishes. I will reiterate this to all the team members. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Wedding for a Mid forties couple"

5
13/09/2017

I cannot compliment the staff or hotel enough. Our wedding was slick, well organised, good food, good DJ, co-operative staff, and in short perfect, all on a budget price of under 3k. The decked outdoor area was very good for wedding too and very clean. We booked 2 rooms, 1 twin for the bride before the wedding for make up etc, one suit for after. Both were clean, tidy, well kept and quiet. The Jacuzzi bath was fun to work out and added a little humor to the occasion. We went for a buffet meal deal and there was plenty to go round and all liked the quality of food, The Ceremony room we booked had LED lighting that could be changed to your wedding scheme which was a nice touch. I cannot compliment this place enough so I will end this review by saying, before you book anywhere else for your wedding, go take a look here, all my guests were raving about the whole the venue and some will be booking their own weddings here soon.

"Not best at all."

2
06/09/2017

This hotel is very dated and tired,if you are looking for a quiet weekend break you won't find it here,the hotel holds weddings etc and we found it very noisey with children running along the bedroom corridors at all hours banging doors and screaming,staff did not seem bothered,the bar was very small and the area taken by wedding guest,also had a limited food menu,the restaurant food was ok but service is very poor,would I recamend no,will I go back no,rooms are large but not very clean.

"Norm"

5
30/08/2017

I've always had a soft spot for this hotel and recently spent 4 nights here, following a 4 year gap. Not only were the staff very attentive, the hotel had obviously had a very impressive face lift. Rooms are great, modern and very clean. The staff are all very attentive to customers needs and nothing is too much trouble. Reception can't do enough for you and the bar and restaurant staff are always on hand with any questions that need answering. Although I didn't eat here, the food looked very good and was reasonably priced. As I work on a regular basis, in the Corby area, I always look to stay here. Finally, I have to again thank all the reception staff day and night, for all their efforts. Nothing was too much for them. Special thanks to reception manager, Stephanie, as on her day off on Tuesday, visited her local post office to return goods that I'd left in my room. Top service Thanks

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Sir, thank you for your excellent comments from your recent visit to us here at Rockingham Forest. It is always nice to hear from returning guests and see how they find our improvements we make here. I will pass on your kind comments to Stephanie and I am sure she will be very pleased to read your comments about the team here. We look forward to seeing you in the not so distance future

"Great Rooms and fantastic breakfast"

4
30/08/2017

We have stayed here a number of times now, the rooms are roomy and always clean. Nothing is too much bother for any of the staff we have had conversations with. Breakfast was lovely, fresh and hot and a really nice touch that breakfast chef comes out to say good morning and ask if everything is ok, these little things always make you remember your visit. Will definitely be returning.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Lynn, thank you for you kind review of the Hotel. We do pride ourselves in our customer service here and always try to go that extra mile for all of our guests. We do hope to welcome you back soon on your next visit

"Golden Wedding stay"

3
22/08/2017

Stayed here for a Golden Wedding Anniversary celebration (even though we live only 8 miles away!) Hotel much as we expected. Some areas a little jaded/faded, as it is nearing that time when refurbishment may be not too far away. Staff all friendly and helpful. Room well equipped, and bathroom very clean and fittings nice,and worked efficiently, though a few traces of damp in the past. Breakfast was all the usual suspects, and very good!Quality of bacon and sausage above average! Good coffee too! Definitely would stay again, and would give good rating, but doesn't exist on here! (WHY?)

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, thank you for your review of your recent stay with us. I am very pleased to read that all the staff were friendly and that your room was clean and well appointed. We receive many good reports about our Breakfast here and I'm glad that it was up to our normal standard during your visit. I look forward to welcoming you back in the future when I do hope that you will score us higher than 3 out of 5 considering all the positives you have mentioned.

"coach holiday"

4
21/08/2017

Stayed at this hotel while on a coach holiday, staff where great, helpful and friendly. The rooms were large, we had paid for single rooms but each had a queen sized bed, very large TV and a beautiful well equipped bathroom. The hotel supplied table d'hote evening menu for the coach party, this had a good choice each evening. The breakfast each morning was a full English buffet style. all the food was well cooked and very hot.

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Celesius Thank you for your excellent feedback from you recent stay with us. I am very pleased that every aspect of your stay was to a very high standard. I will pass on your kind comments to my Head Chef concerning the food. I do hope you had a chance to visit some of our local attractions whilst you were here. Hopefully we can welcome you back in the near future

"Already wanting to go back! "

5
05/08/2017

Recently came back from a 2 night leisure stay at BW Rockingham Forest, and there was very little we could fault. There was ample parking and the front is clean and tidy. The lobby is modern and check in was friendly and efficient. We stayed in room 310 which had been recently refurbished to a good standard, it was modern and comfortable with fairly neutral decor, a big TV, and a rain shower which we loved! USB ports either side of the bed where welcomed and the tea/coffee tray was good with a couple of packs of biscuits. We only stayed for 2 nights but there was plenty of hanging/shelf space for a longer stay, as well as room for our small cases to be stored out of our way on the luggage rack. The bathroom was clean and modern, the rainfall shower over the bath was amazing, with really good water pressure and the option of a handheld shower head as well. We ate in the restaurant the first night, the service was friendly and the starters of scotch egg and potato and leek soup was lovely, but the mains of duck and chicken and dessert of lemon meringue pie and ice cream was disappointing in flavour. The chicken had a ratatouille like sauce and mozzarella which was ok, but it was put on top of brought-in potato slices and just wasn't that appealing. The duck was burnt on top and the sauce was very acidic. The meal wasn't expensive and I guess they have a budget to keep to. We may have just been unlucky but with choice in the area I probably wouldn't eat there again. The bed was super king sized and extremely comfortable, one of the best we have stayed in! Breakfast was good value for money, with continental and full English offered. Staff were friendly and food was nice and hot. Wifi was available for free and it was ok although a little intermittent at times. The hotel caters for weddings and there was one while we were there, but it didn't affect us in any way. Overall we had a great time, and just wish there was more to do in the area so we have more reason to go back and stay!

"Great hotel"

5
30/07/2017

I arrived at the hotel around 7 oclock after a days marshaling at Rockingham speedway which is only a couple of miles was down the road. The receptionists were polite and friendly on arrival. I stayed room 313 which was on the bottem floor the room is quite large with a 6ft bed and even had a large curved smart tv. The free WiFi was better then what I can get at home but you do have to register your email address to use it. There is a good shower in the room, I ate in the bar as the restaurant had a wedding on the food was well priced I had a steak and fries and the steak was cooked just how I wanted it. And for anyone who plays Pokemon go the fountain at the front door is a pokespot as well. Over all I was very impressed with the hotel and will defiantly stay again next time I am at Rockingham speedway

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you for your feedback from your recent visit to us. We were busy this weekend and I am very pleased to hear that the staff were polite and friendly. You stayed in one of our recently refurbished rooms that we have received excellent feedback from. We have put in place a large refurbishment program so it is nice to see that this is appreciated and that the standards are exceeding the expectations. I'm very pleased to see that you tried our food in the bar and that the steak was cooked to your liking. I will pass on your comments to our Head Chef. We have a new menu being launched in the next couple of weeks so I do hope you return to try this

"A Great Choice"

5
25/07/2017

We stayed here for two nights on the 22nd and 23rd July. We had a voucher from Christmas for two nights B&B with Dinner on the first night. We picked the hotel because of its proximity to Rockingham Castle and for our Wedding Anniversary. What a great choice it proved to be. Our room was lovely and of a high standard, we had our dinner in the Restaurant on the first evening and the food was great, we could only manage two courses. The staff were friendly and very customer focused. Breakfast the next morning was very good, so we decided to book the Restaurant for the next evening after a busy day at the Rockingham fair and Castle, again the meal did not disappoint. A big thank you to the hotel for a lovely weekend

Philip T, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you for your very kind feedback on your recent visit to us at Rockingham Forest. We do pride ourselves on our customer care and it is always nice to receive such praise. We are undertaking a room refurbishment program at the moment so I am pleased to hear that your room met your expectations and was to a high standard. We are just about to launch a new menu so I do hope you will return to try this in the near future. Thank you once again and I look forward to welcoming you back soon.

"Air conditioned. Very customer orientated"

5
24/07/2017

Booked in early and had an excellent meal served by attentive staff. Bar stocked well and bar personnel very welcoming. Best Western good standard with a good finish of refurbishment in the room we had. Excellent car parking & internet facilities with good reception staff. Although a wedding was taking place throughout the day and night the level of customer care was maintained throughout although they were busy.

Julian P, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Geoff thank you very much for your feedback on your recent visit to us here at the Best Western Rockingham Forest Hotel. I am personally very pleased to hear how the staff maintained a high level of customer care even during a busy period. We are undergoing a refurbishment program at the moment so it is nice to receive positive feedback on this. I look forward to welcoming you back in the not so distant future

"Good hotel for the Corby Area"

5
24/07/2017

Modern hotel with a specialty for Weddings. However it is a great place to stay and even with the weddings in full swing the hotel the rooms were still quiet. The check in service is excellent and the restaurant quality and service is excellent.

Philip T, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Guest, Thank you for your kind comments from your recent stay with us. I will pass on your feedback to all the staff involved. Our service is what we pride ourselves on here at the Hotel and it is nice to hear that all the team succeeded in meeting your expectations. I look forward to welcoming you back in the near future

"Family Affair"

4
19/07/2017

We used this hotel for a family occasion. The events organiser Kayleigh arranged a fantastic hall and an excellent buffet. She was very helpful with advice about things we weren't sure on and her help was invaluable. All the reception staff were friendly and helpful, particularly Alan who sorted out rooms for ourselves and several friends and family. Great value.

Julian P, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Rab333, I would like to thank you for your review and I shall congratulate all the staff involved that they did not only their job but they did go that extra mile in order to make you and your family to have a good stay with us which hopefully we can replicate in the future when the next occasion arises.

"First class hotel suitable for less mobile guests"

4
15/07/2017

We stayed for one night on 14 July 2017 and wish it could have been for longer. From the moment we arrived we felt comfortable. All of the staff were very friendly and nothing was too much trouble. Both of us have restricted mobility and were pleased to be offered a room in the ground floor. The room was comfortable, however only one complaint in the position of the kettle and tea making facilities which were that low down they were impossible for us to use.

Julian P, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Yvonne U, Thank you for your review, I shall congratulate the Staff members in person and we do take note about the Kettle and Tea facilities. we are glad that you enjoy your visit and your stay in the area.

"Good value"

4
10/07/2017

Our first trip to this part of the country and could not have picked better. Staff extremely friendly, nice well appointed room, great buffet breakfast. Restaurant evening meal not up to much, little choice-just ok. Perhaps service was a little lacking on Saturday night as there was a wedding and staff seem to concentrate on that. But apart from these couple of blips a lovely stay. Would definitely come again and can recommend

Julian P, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear John H, Thank you for your review, and we are glad that you did stay with us and hopefully we might welcome you again in the near future. Saturday was very busy indeed and we do hope that next time with the new menu coming we can threat you in the restaurant as you deserve.

"Does what is says on the tin"

5
09/07/2017

Great value for money, tidy room that was quite large for the price. All staff were very helpful and upbeat which is always nice. Breakfast was v good also. Definitely recommend for anyone passing thru Corby or Rockingham. A+

Julian P, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Yeahboikiwi, Thank you for your review, i shall personally congratulate the staff members, we do hope to welcome you next time that you are around.

"Good but could have been better!!!"

3
29/06/2017

Stayed overnight on a bed and breakfast basis which was good value for money. Staff polite, received a warm welcome and room comfortable, spacious clean, well prepared. Bar staff friendly, ordered a bar meal which was excellent value and very tasty. However having recently stayed at the Best Western Monkbar in York this hotel was a little disappointing. Do appreciate that the Monkbar has had a massive refurbishment and appearance is ultra modern, sleek and desirable. However the little finishing touches like soap, complimentary shampoo, shower gel etc would make a massive difference in the Rockingham. I used the shower and the shower gel from the dispenser in the shower which is the same gel that is provided in the DW gym that I use. Hence I take my own, my expectations were probably based on my experience of the York Hotel but this was not a wow or even a good experience, it was more a "could have done better experience". My colleague stayed in a room at the front of the hotel and his first comment the next morning was the traffic noise of the nearby road in the early hours. This does vociferous with other review comments. Overall a pleasant stay but not one that I would be hastily recommending

Julian P, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Sudland123, Thank you for your review and your comments, we do take note that we have a road still to travel to be a Best Western plus as the Best Western Monkbar in York, we have initiated a refurbishment program this year in order to get that different grade that is Best Western Plus, and we do hope that in time once that this has been done we can achieve the same level of expectations.

"Great place to stay"

5
27/06/2017

This is a lovely hotel for a long weekend away, The staff are friendly, helpful, efficient and make you feel welcome and relaxed. The rooms are decorated to a high standard and very comfortable. We are looking to our next visit in August

Julian P, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Ruth G Thank you for taking the time to leave us a review following your recent stay at The B.W Rockingham Forest, I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to the team. We look forward to welcoming you back in August. Julian Pablo Group Operations Director

"Good value on the edge of town"

4
27/06/2017

Lovely Hotel just on the outskirts of Town. The hotel is deceiving as it does not look great when you approach it. I remember thinking OMG. However the hotel and the hotel rear ground is a totally different matter. The staff were very helpful and courteous. Dished up a superb breakfast. We used this as a base to visit the local area. We are already thinking of going again. Excellent value from Buy a gift. cheaper than booking direct especially as this is a Best Western Hotel

Julian P, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Yorkie 214 Thank you for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to B.W. Rockingham Forest and better meeting your expectations in the future. I shall also congratulate the staff for the good work on your stay and the other guests. Kindest regards, Julian Pablo Group Operations Director

"Buy a gift weekend "

4
25/06/2017

Have just spent two nights at this hotel for a chilled out weekend, it was our first time visit. We had a great time all the staff were so friendly and helpful, nothing was too much trouble. They all were a credit to the hotel! The bedroom and bathroom were clean and fresh, lots of room and we had a standard room. The food was amazing well presented and lots of it, we ate in the restaurant on both nights. The breakfast was plentiful and what we both liked as well, every time the food was served it was on hot plates. Will certainly be going back again!

Julian P, Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear TripAdvisor reviewer, Thank you so much for taking the time to write a review on TripAdvisor. I am delighted to read you enjoyed your stay and we all look forward to welcoming you back in the very near future. I shall pass this information to the rest of the team with a great thank you for getting the work not only done but with that little extra that makes a difference. Kindest regards, Julian Pablo Group Operations Director

"forest????"

2
21/06/2017

My wife and I are on a Baker Dolphin Gold coaching holiday at present and are having a great time coach driver and hostess are brilliant and would recommend their tour to everyone. Unfortunately we are staying at Rockingham forest ??? hotel name implies it should be set in a quiet spot in the countryside How wrong can you be our room is at the front and I have been woken by traffic noise starting at about 4am each morning of our stay so far I at present am sitting in in our room at 5.30am this morning wearing earplugs tired and cursing the car alarm going off outside our window at this moment. We have had to have the windows open due to the very hot weather as although this appears to be a very modern hotel bedrooms are not air conditioned and staff although very apologetic are unable to provide a fan for our rooms .Diners have been chaos with staff coming from the kitchen with plate plates of food not knowing who has ordered which dinner and asking diners what they ordered but fortunately the food is on hot plates so has not gone cold before they determine who's order they have service is getting better though and should be OK by the time we leave

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear polgooth, Thank you for taking the time to write a review on TripAdvisor. The Hotel location is on the outskirts of Corby town next to Rockingham Castle, and just 1.5 miles from Rockingham, we have a road close to us but having the car park in between and we are in no way in the middle of the town center or close to a motorway. But I do understand that noise is something personal and indeed some rooms might be noisier than others depending on were are located. I am aware that on the first night of the coach stay the service was not to ours normal standard due to staffing illnesses, but this was discussed with the coach driver and i believe the service was improved on the following nights. In any event I only can apologize if we did not meet your expectations on your visit and i can only assure that we shall en-devour to improve in the future should you wish to visit us in again

"Buyagift stay"

5
18/06/2017

Stayed in a newly refurbished room with extra large double bed,at the rear and quiet, very good service friendly staff also breakfast, would recommend. Good but not a large selection of fruits. Would stay again.

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Myself9 Thank you so much for taking the time to write a review on TripAdvisor. I am delighted to read you enjoyed your stay and we all look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"Wedding "

4
12/06/2017

Friendly staff, rooms very comfortable, the outside wedding celebration was lovely, food great would recommend. Breakfast was ok, took a while for beverages to be served but again good choice of breakfast

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Avril B Thank you so much for taking the time to write a review on TripAdvisor. I am delighted you enjoyed the wedding celebrations here at the Best Western Rockingham Forest Hotel, Corby. We have recruited more bar staff to negate such issues and are now running full compliment levels of staff. We look forward to welcoming you back again soon. Warmest regards, Warren Browning General Manager

"Huge Bed in 313"

4
12/06/2017

The bed was probably the biggest one I've slept in, I didn't measure it but it was as wide as it was long and it was very comfortable too. The general decor was as good as any Best Western we've stayed at in this country and better than six others we've been to in Denmark, France and Germany. The only thing I wasn't keen on was the shower, whilst it functioned as it should it was the type that have a fixed head in the ceiling and personally I prefer to be able to rinse all over.

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Robgy1 Thank you so much for taking the time to write a review on TripAdvisor. I have taken on board your comments in relation to the shower. We do have showers that can accommodate this, please feel free to mention this on booking with us next time. We all look forward to welcoming you back in the near future. With best wishes, Warren Browning General Manager

"Needs improving all round."

3
11/06/2017

I stayed here on business in March this year. The problem here is one that most non premier Best Westerns suffer from. There is no attention to detail, the bar is unwelcoming with too much furniture and very average prepacked food, the breakfast is also quite plastic and unattractive. The staff are pleasant though and considering the prices v premier, the owners should put on a much better show. The rooms were clean but again basic.

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear carpet08 I am not sure that you have actually stayed with us or maybe you have the wrong hotel because your review is not representative of our offering at all. Please kindly take down this comment or contact me directly via email to prove and discuss further; [email protected] Regards, Warren Browning General Manager

"Sunday Lunch in the Carvery"

4
07/06/2017

We had Sunday lunch with friends in the Carvery on the 4th of June. I had to write a few words as the experience was such a pleasant one. The food was excellent, not dry or cold and the service was very professional and courteous. I would like to add special thanks to the Chef Lydia who's cheery and happy disposition made the afternoon a thouroughly enjoyable occasion. I will recommend you in future and thank you Best Western. JS

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear speedjulian Thank you for taking the time to write a review on TripAdvisor. I am delighted you enjoyed our Sunday lunch offering. Lydia will be delighted to see your comments. We look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"BW Rockingham Forest Hotel"

5
02/06/2017

A very pleasant hotel, bedrooms were clean, tidy and well presented. The food was good : breakfast was plentyful and a very good range of products to choose from, both continental and full english. There was a good choice of food selection for dinner, which was well presented and enjoyable. Wine selection was a little limited as you could not have a bottle of house wine, as it was only available by the glass.

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear B1357OVrogerf Thank you for taking the time to write a review on TripAdvisor. I am delighted to see you enjoy your entire stay. We are looking at changing our wine offering to have more wines served by the glass. Thank you once again for reviewing our hotel and services 5*. We look forward to welcoming back. Warmest regards, Warren Browning General Manager

"Friendly staff "

3
28/05/2017

I tend to arrive at the hotel particularly late when I stay, however the staff are always so friendly and helpful when I arrive, both on the bar and reception. The hotel rooms are clean and spacious modern and warm. Comfy beds with a quiet nights sleep. The hotel is a little expensive in comparison to the other hotels, given the facilities it offers in comparison to them.

"Average "

3
20/05/2017

Came here with work and stayed for a couple of nights. The room wasn't the best as the window was broken so it didn't close fully and you could feel the breeze coming in slightly! I had food both nights and the 1st night I had fish and chips which was nice then I had steak Diane on the 2nd night and I asked for it to be medium and it was more like rare! The breakfast was alright, I had porridge both days and it was fine. All staff were polite and friendly but I wouldn't stay again.

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Nessy89 Thank you for taking the time to write a review of your recent stay. I am sorry to hear that not everything was to your liking. I do hope you will choose to stay with us again in the near future. Regards, Warren Browning General Manager

"vegetarian food let down"

4
19/05/2017

Nice comfortable room . reception staff very welcoming. Vegetarians do not live solely on pasta and garlic bread for main course every evening . Staff do need training that they serve from the left and do not reach across people while eating that they do not take away plates and food off the table before every one has finished eating. Other wise enjoyable stay .

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear pamela w Thank you for choosing the Best Western Rockingham Forest Hotel, Corby. I am ever so sorry to hear that the options for vegetarians was limited to say the least. This is not normally the case and wont be when you come and stay next time. We look forward to welcoming you back in the near future. Warmest regards, Warren Browning General Manager

"Comfortable 4 night stay."

4
15/05/2017

Sporting break and my first visit to this hotel and the area. Reception staff were welcoming. I booked for single occupancy and got a lovely well appointed room which had been recently refurbished. BIG TV, excellent facilities especially the large comfy bed and bountiful hot water shower. Food was good and plentiful especially the carvery served in a warm and friendly manner by chef Lydia. Overall a good stay and I would recommend it. Only one slight personal issue is the lack of choice of beers and good malt scotch from the bar. Many thanks.

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear hobbitho Thank you so much for taking the time to write a review on TripAdvisor. I am delighted you enjoyed your time with us here at the Best Western Rockingham Forest Hotel, Corby. I have taken on board your comments about the beer and whiskey for the bar. We are undergoing refurbishment in October where we will be extending our offering for all drinks. We look forward to welcoming you back to our hotel in the very near future. Kindest regards, Warren Browning General Manager

"Best hotel sleep, ever."

4
12/05/2017

Maybe it was just luck but we found this hotel delivered the best ever sleep. Very comfortable large bed in a large room with all the facilities you could wish for, even a TV that didn't have a ridiculously low sound bar. Wi-fi worked well. Just one black mark, I detest most hotel showers but this one won the prize for hateability. Breakfast was fine though some could find there was a slight lack of choice. The place was easy to find even just working from a map. Overall pleasant clean and roomy with nice staff and decent food what more could you ask. I'm sure we'll be back.

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear VICTRO3 Thank you for taking the time to write a review in regards to your recent stay and thank you for your comments, they have been taken on board and we look forward to welcoming you back in the very near future. Warmest regards, Warren Browning General Manager

"Nice Surprise"

5
09/05/2017

I have not stayed at a Best Western for some time not sure why, we were pleasantly surprised for the price a great large room very quite clean and comfortable, great staff ate in the bar primarily because they keep bring out great big burgers, my wife had a burger and I had a steak both great, In fact I am back in Corby at the end of the month (May) and I know were we am staying

Warren B, General Manager at Best Western Rockingham Forest Hotel, responded to this review
Dear Brian_Jill2015 Thank you so much for taking the time to write a 5* review of your recent stay. This makes very nice reading. We all look forward to welcoming you back at the end of May. With best wishes, Warren Browning General Manager

"Alan & Jenny Bull's wedding 15th April 2017"

5
04/05/2017

We got married at the best western hotel on 15th April , it was a great day,everything was excellent, the wedding venue, the meal and the staff were all very good nothing was to much trouble. Special thanks go to Kayleigh, Liz and Jane who made our day a day to remember. We also spent the night in the bridal suite, excellent room, with en-suite bathroom, very clean. Breakfast was brilliant, a choice of what ever you wanted. Thanks once again to every one that had anything to do with our day.

"Fishing again ..."

5
04/05/2017

It's a year since my last visit to the area and the weather and fishing was better this time, coldish but not the gales of last year! The hotel has not changed much since the last time I visited and is still good value for money. The only change was that the food was even better than last time and the staff seemed even friendlier and helpful. (There were staff I remembered from my last few visits - a stable staff usually means a happy place which is a good place to stay!) I did comment last time about the noise created by a wedding taking place during my stay - this time no such event and the atmosphere was much more peaceful and relaxing. A most enjoyable stay and I hope this will be repeated next year.

"wedding"

5
01/05/2017

The place seemed to have everything you need a great bedroom with large bed on suite etc.The wedding was held on a purpose built platform with seating etc.Reception was held inside in a lovely dressed room where we had a nice hog roast with the trimmings .The staff were very friendly and helpful and will no doubt go back there.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear wellsvolvo Thank you so much for taking the time to write a 5* review on TripAdvisor. This makes great reading. We hope to welcome you back in the very near future. Warmest regards, Warren Browning General Manager

"Very nice stay"

4
24/04/2017

We stayed on a dancing weekend. The hotel staff were excellent - helpful in every way. Our room was spacious, clean and comfortable, as was the ballroom. The food at dinner-time was the only let down, as the vegetables were over-cooked, poorly presented and tasteless. This was a shame, as the rest of the food was pretty good - especially the breakfasts. The upstairs rooms are not accessible as there's no lift.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Simon S Thank you for sharing your feedback with us through TripAdvisor. I am delighted to read you enjoyed your stay with is here at the Best Western Rockingham Forest Hotel, Corby. I am sorry to read that the vegetables were not your liking - I will be sure to share this with my kitchen team. We look forward to welcoming you back in the near future. Kindest regards, Warren Browning General Manager

"Nice "

4
23/04/2017

Good hotel, very clean, room very comfortable, good location not far from weatherspoons and Hungry Horse pubs, Greggs and Subway. Was not offered any Best Western rewards here, even as Diamond Select status

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear wilburz42 Thank you for feedback. I will look in to the shortfall of points for being a diamond reward member for this I apologies and hopefully welcome you very soon. Kindest regards, Warren Browning General Manager

"Line dance event"

4
10/04/2017

Room very nice and clean. Location good not to far from big shopping area. Dance hall very nice. Food - Breakfast ok but fried eggs and mushrooms rather oily. Evening meals very poor standard. I've had bar food that has been much nicer.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Lesley F Thank you for taking the time to write a review on TripAdvisor. I am welcome all feedback but am sorry to hear you did not like the evening food offering. This said I have had some excellent feedback from the same group from the same weekend. I do hope we will be welcoming you back in the near future to receive more positive feedback on the food offering. Thank you once again for your feedback Lesley F. Kindest regards, Warren Browning General Manager

"Excellent hotel"

5
02/04/2017

Stayed for a weekend break with the in laws and this was an ideal base for us all. Even though there is not a lot around here it was still enjoyable and within walking distance to resteraunts and bars. All the staff were really attentative and we were looked after. Afternoon tea we got as part of our package was really nice and the bar staff were really good too.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Neil E, Thank you so much for taking the time to write a review on TripAdvisor. This makes great reading and we all hope to welcome you back in the very near future. Kindest regards, Warren Browning General Manager

"A beef about the beef!!"

4
01/04/2017

A reasonable hotel for a short stay. Our room was fairly modern looking, spacious and clean, with comfortable beds and basic amenities. Most of the staff were helpful and friendly, especially the reception staff. However, our main gripe was with the service in the restaurant. The food was fine, but we had to wait a long time between courses. It was all table service except for the Sunday night carvery, when we were almost the last table to be called to the carvery. And after such a long wait, I was served with just one thin slice of beef, part of which was inedible. I noticed that the men on our table had two decent slices. Sex discrimination or what?? But, nonetheless, we would probably return.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Wendy L Thank you for taking the time to write a review on TripAdvisor. In regards to your comments about the carvery and the beef we have been inundated with compliments from the service about how good it was. And for the service we always aim for one hour thirty minutes and we were within this time frame. Sorry if you felt this way Wendy L but I am also pleased despite this you will be returning. We look forward to welcoming you back in the very near future. Kind regards, Warren Browning General Manager

"you get what you pay for"

3
27/03/2017

First the good points - a comfortable bed, the room was clean and warm, the staff friendly. The shower worked well. It was quiet. The not so good points: the carpet in my room was stained and the bedside light not working. There is no lift, although I expect a member of staff would have helped with my luggage had I asked for help. The restaurant service on our first night was very slow and the presentation of the food on the plate really awful, it was hard to believe it came from a professional kitchen. However, the food did taste fine. Breakfast food was good

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear barbarahanak Thank you for taking the time to write a review on TripAdvisor. I am sorry on this occasion we did not exceed your expectations. This will be dealt with internally. We do hope to welcome you back in the very near future to show you what we can offer from the food and beverage service offering. Kind regards, Warren Browning General Manager

"You can't buy class! You can however experience it here 1st hand"

5
01/03/2017

I am currently staying here at the Best Western Rockingham forest Hotel in Corby which is great for local shopping, Leisure sightseeing and is within walking distance to the retail park. Within 1/4 of a mile or less is some very significant historical architecture like Rockingham Castle and it's beautifully maintained grounds as well as the hotel being on the doorstep to the old village where you can stroll in the park and also purchase local produce as well as rare antiquities. Within a mile and a half is Rockingham speedway for all those petrol heads who love the smell of octane and car racing. Strategically placed with quick access to the motorway this is a modern and very classy hotel unlike a budget and run of the mill Hotel like Travelodge etc, This hotel boast a huge dining area, open lounge and bar with, projection screens and full sports packages for sporty highlights, more than one venue room, beauty suites, spacious and modern super king sized beds with all the modern amenities you would expect, I am so happy to have a room with a bath and a shower. There's is a very attractive outdoor area for public events which I believe would be for weddings and a very pretty area you can take pictures and be catered for outside. More than ample parking with two huge car parks. I have to say this The manager Warren is a very Accomodating and friendly host, He is very hands on unlike other managers who seem to shy away in the background, Eager to help and make you're stay here a memorable one Warrens commitment to hospitality is a true testament to the success of this hotel. From reception to all the bar staff there is a very professional feel about how your needs as a customer are tended to. Relaxing and friendly smiles I have been made to feel very much at home over my extended stay on business, it has turned into quite a pleasurable experience I might add. At Breakfast there is a clean and healthy varied choice of meals on offer, self service continental, cereal, brioche and pain de chocolate as well as the usual grilled suspects. The Housekeeping ladies are very thorough in their clean, Uninvasive as possible, A good bunch of ladies who also have knowledge of the local area and aren't afraid to take time to go out of their way to speak to you and help, trustworthy definitely springs to mind. I love this hotel Chef...! Wow this mister can cook, a truly delightful menu, bar food and restaurant food, prime cuts, no boil in the bag or microwave here. This gentleman is a truly gifted chef, skilled, Friendly. even interacts with the customer. (No shouting from the swing doors like on the television) Chef has even diverted from the set menu and created me something on request, something more homely. NO COMPLAINTS HERE CHEF in fact COMPLIMENTS TO YOU! I recommend the Hot chilli with rice, nachos, rice, sour cream, You get the picture drool drool in fact the menus are really impressive it would be unfair to make just on dish as they are on a superior level to other hotels I've been to in the past. All wouldn't be complete without the silver service from the bar staff and restaurant waitresses, you do a great job. I can't wait to return here Thankyou all and sorry if I missed anybody out.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear GeeRawBaby Thank you so much for sharing your 5* experience with us all to see. This makes great reading and welcome all your comments. I will be sure to share this with the entire team. Thank you once again GeeRawBaby, we look forward to welcoming you to our hotel for many years to come. Kindest regards, Warren Browning General Manager

"Excellent conference venue "

4
25/11/2016

I went to a conference here with about 100 other guests and also stayed the night. The main room was huge, all the equipment worked fine, staff were efficient and well organised in serving food and drinks. A group of us stayed for dinner and the food was fine. My room was clean, modern and spacious.

"Ideal stopover"

5
23/11/2016

The first impression as you enter this hotel is one of airy spaciousness. Unlike some modern hotels, the reception area is warm and welcoming, the staff are friendly and helpful. Our room was large, warm and comfortable, with an iron, hairdryer, and lovely towels and bedding. The wifi worked well too and was easy to connect. Breakfast, I have to say was not great. The scrambled eggs were in a bowl and looked as though they'd been on the servery for a couple of hours. The dining room staff were very nice though.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear mlynned Thank you for taking the time to write a review on TripAdvisor. I have taken on board your comments in regards to the scrambled eggs and the breakfast offering. This I will take up with the head chef. Thank you once again for your 5* feedback, we look forward to welcome you back in the very near future. Warmest regards, Warren Browning General Manager

"Heard of a duster??"

1
20/11/2016

I went here with my better half for a wedding, they offered a special wedding guest deal and when booking they said for 2 nights would be £80, we thought it was very reasonable, but when checking in they changed this to £80 each! Totalling £160. Very very misleading. The room was very dusty, we found a box of tissues down the side of the dresser and hair clips on the floor! The shower head was full of limescale and looked awful. The room had a large wooden headboard that was covered in dust...weeks and weeks worth of dust, when you suffer with asthma it's just not acceptable. The TV remote was so filthy that we resorted to going to the local shop to buy wipes to clean it! The only positive note I can think of was that the wedding went without a hitch and the room it was held in looked really pretty, but I'm guessing this was more to do with the wedding party rather than the staff there. When checking out the woman on reception never bothered to ask if I enjoyed my stay...which as it turns out was probably a blessing.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Clair D Please can I ask that you contact me directly at the hotel as we have no record of this complaint and no record of your name in our system. I can be contact on 01536401348. I look forward to hearing from you in due course to discuss this in more detail. Regards, Warren Browning General Manager

"Did the job perfectly"

5
14/11/2016

Stayed here for an event at Rockingham... great, honest food and a very comfortable stay. Breakfast great too... I stupidly managed to cut my finger and the receptionist couldnt be more helpful, supplying the sticky plaster ;-) Highly recommend this place.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear siaskey Thank you for taking the time to write a review on TripAdvisor. I am delighted to read your comments and will share this with all the team. We hope to welcome you back in the very near future. Kindest regards, Warren Browning General Manager

"Dancing holiday"

5
06/11/2016

Excellent hotel, large warm bedroom Beautiful ballroom with an excellent floor. First class staff who were always very helpful. Only disappointment was the time it took to serve dinner - much too slow.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Sara B Thank you for your 5* review on TripAdvisor. Food served every night only took one hour fifteen minutes which for a group we always aim for one hour thirty minutes to two hours. Thank you for your comments, we hope to welcome you back in the near future. Kindest regards, Warren Browning General Manager

"Cheap and cheerful "

3
06/11/2016

Our stay was reasonable. The hotel looks out dated in some sections but the rooms were clean and comfortable. The hotel is good value if looking for something cheap and cheerful. I would however recommend skipping breakfast. Some of it was undercooked and tasted funny. We found a lovely little tea room down the road however that did an amazing breakfast.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear curlz_10 Thank you for your TripAdvisor review. I am sorry to read you didn't enjoy the breakfast, this is an area we normally score high in. We hope to welcome you back in the very near future. Kind regards, Warren Browning General Manager

"Great Value for Money"

4
24/10/2016

Very good value for money, a little dated but good sized rooms - all the amenities one needs when away, great value for money. Free parking. WiFi, great location & good restaurant. Recently stayed in a modern, stylish hotel & felt it lacked character, warmth & facilities.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Michael E Thank you for your comments. We hope to welcome you back in the very near future. Kindest regards, Warren Browning General Manager

"Birthday lunch"

3
23/10/2016

Visited this hotel for my nephews 18 birthday. There was a total of 55 people there. They arranged the tables in the restaurant so that the whole family could be together. The food was good with a varied menu. Staff very helpful and friendly. We have also booked our family christmas get together there.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Christine K Thank you for your comments, I am pleased to read you enjoyed your time with us here at the Best Western Rockingham Forest Hotel, Corby. We hope to see you soon. Kind regards, Warren Browning General Manager

"Clean and tidy"

4
11/10/2016

I stayed here while on a course, location was excellent, staff were real friendly on arrival and got all that I asked for in a hotel. I was situated on the ground floor to the rear of the building which meant it was nice and quiet. Room was spacious and all was clean and tidy. Breakfast was good plenty to choose from. I would willingly stay again should I need too.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Jackie L Thank you for taking the time to write a review on TripAdvisor. I am delighted to read you enjoyed your stay. We look forward to welcoming you back in the very near future. Kind regards, Warren Browning General Manager

"your requested comments"

2
06/10/2016

overall v poor room dated, staff keen but leadership required, frozen food served in a "quality" hotel ? I am afraid I will not be back here - despite India's welcome and overall charm Premier is a cut above - Travelodge is a logical improvement Poor show at BW on this night!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Adrian B I am sorry to hear you did not enjoy your recent stay with us here at the Best Western Rockingham Forest Hotel, Corby. Please could you contact me at the hotel to discuss in more detail exactly what you did not like. Thank you in advance for your cooperation in this matter. Warren Browning General Manager

"Very pleasant venue "

4
06/10/2016

I went to a conference here with my work. Really good venue, the room was a good size ideal for weddings or parties. The car park is a fair size also, so accommodating lots of people doesn't seem to be a problem. I also noticed a garden area that looked really lovely. I didn't stay over but based on what I did see I'm sure I wouldn't be disappointed in the quality of the rooms.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Sir/Madam, Thank you for taking the time to write a review on TripAdvisor. I am pleased to read you enjoyed your conference here with us at the Best Western Rockingham Forest Hotel, Corby. We all look forward to welcoming you back in the near future. Next time why not stay the night? To avail of the best offers contact us directly. Kindest regards, Warren Browning General Manager

"bEST WEEKEND"

4
03/10/2016

hotel has a lovely appearance,impressive reception.Were very pleased with interconnecting rooms, Breakfast was ample and of good choice.good situation for shopping at leicester and Peterborough, lovely countryside surroundings.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear pamelaf294 Thank you for taking the time to write a review on TripAdvisor. I am delighted to read you enjoyed all our offering here at the hotel. We look forward to welcoming you back in the very near future. Kind regards, Warren Browning General Manager

"At 2 extremes "

3
02/10/2016

Stay there a few times and the staff are really good. The hotel itself is really tired and in desperate need of renovation. Rooms are quite airy but feels like stuck in a time warp. Wooden Windows that don't close properly, bathroom taps that come off etc etc. The biggest issue the lack of service in the restaurant. I am always tempted to go tithe kitchen myself and bring my food. The restaurant is understaffed and you light feel the need to jump up and down to get their attention. If you want a drink make sure you order it with your starters so it arrives with your dessert. The hotel had all the ingredients to to a great place but understaffing and slow service in restaurant lets it down.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Ismael A Thank you for taking the time to share your views. Please would you be kind enough to contact myself at the hotel on 01536 401 348. We take all feedback very seriously and would like to discuss your experience in more detail to negate such experiences in the future. Thank you in advance for you cooperation in this matter. Kind regards, Warren Browning General Manager

"Attending a wedding at Best Western and overnight stay."

4
28/09/2016

Myself and my partner attended a wedding at this hotel at the weekend. The hotel had plenty of parking and check in was very quick and efficient. Our room was spacious and very clean. The bed was very comfortable and the room was quiet.There was no lift - but that wasn't a problem for us. I requested a gluten free meal at the wedding breakfast and also had a gluten free sandwich made for me in the evening. Breakfast had a choice of cereal, yogurt and fruit , and all the usual cooked items.I requested gluten free bread and found all the staff to be very helpful.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Carol B Thank you for taking the time to write a review on TripAdvisor. I am delighted to read you enjoyed your stay with us and enjoyed the food offering especially catering for your dietary requirements. We look forward to welcoming you back in the very near future. Kind regards, Warren Browning General Manager

"Spoilt By Breakfast"

3
27/09/2016

Unfortunately I have to mark this hotel because of a very poor breakfast, when you are on the road all day this meal is more important than any thing else. The issues: Breakfast was cold, bacon under cooked, fried eggs dried up and awful, scrambled egg over cooked must have been on the hot counter for two hours. Weetabix were stale but still packaged, hash browns under cooked - not a good example. Lots of staff in the dinning area but no one maintaining the counter. I say unfortunate because every thing else was very good, rooms clean and of a good size, reception excellent, bar ok. The evening meal was at an acceptable standard but it was unfortunate that the waitress could not decipher the menu.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear ChefJDD Thank you for writing a review and letting us your feedback. This is key to us so we can make the changes and better our offering to our guests to meet everyone's expectations and hopefully exceeding them. We look forward to welcoming you back where hopefully next time you will score our breakfast 5*. Kind regards, Warren Browning General Manager

"friends' get together september"

4
25/09/2016

We chose this hotel for our annual get-together of friends: it is a large group of about 45. We made a group booking and for a group of this size, it was possible to get a good discounted rate. The management were extremely helpful in making all the arrangements. They have many function rooms, mostly upstairs. There is also a large venue for weddings etc and while we were there, there was also a boxing match arranged there ! Bar is ope 24 hours for guests. Breakfast is adequate and I particularly liked the crisp bacon; perfectly cooked. There is a large green at the back, with out-door wedding venue. the hotel staff were very friendly, helpful and tolerant of the lots of small children who were playing (rather noisily) in the reception area. One particular employee who stood out for me was Leanne, who was extremely accommodating, kind and efficient. Caution about sat-nav post code: Must use NN17 - 2AE for correct location. [Google sometimes comes up with the post code of NN17 - 1AE, that is wrong and will take you away in another direction. ] Great value for money. Rockingham Castle is very nearby. Rutland water, with all its outdoor activities is about 15 minutes drive away.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Rajkathane Thank you so much for taking the time to write a review on TripAdvisor. I am delighted you enjoyed your stay and function with us. I will be sure to pass this on to Lee-Anne who will be delighted to read this feedback. We look forward to welcoming you back to our hotel in the very near future. Kindest regards, Warren Browning General Manager

"What a find!?"

5
23/09/2016

Found this tearoom almost by accident and so glad we did. Food was fab and great value for money. Staff and management were very friendly and helpful. Will be back very soon.. recommend very highly a little gem. Mark and Maggie 2 satisfied customers.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Mark and Maggie, Thank you ever so much for the 5* review. This makes fantastic reading for us all and we all hope to welcome you back in the very near future. Kindest regards, Warren Browning General Manager

"A Saturday stopover"

3
23/09/2016

Booked in for one night and glad that it was only one night. The reception staff were very friendly and we were soon booked in. We were out for the afternoon and evening so cannot comment on evening meals etc, however breakfast the next morning was very poor. The bacon was swimming in grease and all the dishes kept running out and staff had to keep apologising saying that fresh supplies wouldn't take long. We had to wait about 5 to 10 minutes for eggs and hash browns which meant that the rest of the food was at best luke warm. In general I really like Best Westerns but I'm afraid this one let us down.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Longshot1949 I am really sorry you feel this way about our hotel and do hope you will return to use our property again in the near future. Regards, Warren Browning General Manager

"GOOD VALUE FOR MONEY"

4
23/09/2016

Quick check in , good size , clean and quiet room with a very nice shower. Didn't eat in the restaurant but the hotel bar is nice enough with a pool table. I doubt I'll ever go back to Corby but i would happily stay here again if I did. Didn't see a trouser press though .....

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear chrisking1234 Thank you for taking the time to write a review on TripAdvisor. We do hope you will return to Corby again using our hotel. The Corby trouser press is the name of the family (John Corby) that made the trouser press and not where it was made, this was made in Windsor then the company relocated to Andover. Thank you once again for writing a review. Kindest regards, Warren Browning General Manager

"Needs a bit of TLC"

4
22/09/2016

I stayed at the hotel for three nights on a business trip and having booked a suite was very pleasantly surprised to have been given the His Lordship Suite, which I am lead to believe is the top room in the hotel. The room was massive and stunning with the wooden panelling and the bed area was very welcoming. Having a jacuzzi bath was a pleasant surprise too. The room was a good size as mentioned, but there was nothing really in it. A long room with a sofa and a couple of armchairs but somehow it felt like something was missing. In all honesty I am at a loss as to what could be added, but maybe the placement of the furniture could be moved around a little or something. As with many U.K. Hotels, this one was lacking that final little bit of care and attention that seems to mark many continental hotels as being a step up. The fly and ear bud that were left on my bathroom floor for my entire stay, and the dead flies that were left on the carpet made one wonder about the level of regular cleaning and there were a few blown bulbs and just slightly run down bits. The dinner in the restaurant on my first evening was very good indeed and I was surprised at how good in fact. Unfortunately the second night when I went down, an hour after the restaurant had opened, I was informed that there was about a 45 minute wait on food. I waited and when the food did arrive it was once again excellent. On the third night when I was again informed of a 45 minute wait I complained and was informed that the food could be brought to my room or I could be called when it was ready. Deciding to have a pizza in my room I agreed to pay room service, grabbed a drink and headed back. The pizza looked like it had been taken from the freezer and heated in the oven straight from a supermarket and even before I saw it, the waitress apologised for it and informed me that they would not charge full price as it wasn't what they would normally serve. Staff were very helpful, especially Leanne who was the receptionist on my first night. Overall a pleasant stay but the restaurant timings absolutely have to be sorted out, and the levels of care and maintenance need to be increased for this to achieve its full potential.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Chris B, Thank you for taking the time to write a review on TripAdvisor. I am delighted to read you had an over all good experience minus the oversight on the cleaning of your suite (His Lordship Suite), this has been taken up with our housekeeping team internally. We have to notify our customers of any wait in the restaurant and this was due to us having larger functions on elsewhere in the hotel and one week in to our new menu. We have taken on board your comments and change the offering for pizza. Thank you once again for your comments. We do hope to welcome you back in the very near future. Kind regards, Warren Browning

"2 night break"

3
16/09/2016

Myself and my husband stayed for two nights with breakfast last weekend. It was a birthday treat for my birthday from my children from buy a gift .com. I looked throught he avaliable hotels and was very impressed by the reviews etc. We arrived around 6pm on the friday and we were impressed by the outside of the hotel, plenty of parking and decoration. we booked in and the man and woman on reception were very plesant and helpful. We went to our room upstairs and as we walked through the double doors to our room we were hit with the smell of cigarettes, (there is a no smokingpolicy and it is supposed to be a smoke free hotel) we entered our room which was a double deluxe well it was far from deluxe. The carpet had alot of stains on, the lampshade was missing from the celling light and the bathroom sink had black scratches on it and the tea and coffee facilities were dire. there were 4 little pots of milk (you need at least 3 pots per cup) a couple of sugars and a couple of packs of coffee.. I said to my husband that we would not get a decent room as it was a voucher and they are clearly not making any money out of our stay. We went out for something to eat as there was nothing on the menu we would eat, there was a couple of places to eat 2 mins drive up the road. We got back to the hotel around 9.30 and went to bed. We did not get much sleep as the windows do not open very wide and it was so hot. Then we realised we were on a main road as the lorries started coming thick and fast throughout the night. A couple decided to have a screaming match on the footpath opposite the hotel at 1.30am that went on or about 1/2 hr. We eventualy went back to sleep around 2.15 am but it was not a restful night as the bed was so uncomfortable. We got up saturday morning and went down for breakfast which was lovley again the staff were friendly and helpful. We heard there was a wedding going on in the hotel that day (which explained why there were a few women walking round in short dressing gowns all morning) After breakfast we went into to town for an hour but as we had not had much sleep the night before we decided to go back to bed for a while. My husband put the DO NOT DISTURB sign on the door and wewent back to sleep around 11am. around 1.30pm i heard someone burst through the door which woke me, it was the maid coming to sort out our room, she saw we were in bed and walked back out. (what is the point in having a sign on the door if they ignore it). On the plus side we saw the happy couple having photos in the gardens the gardens are beautiful. We never heard a peep from the wedding guests all day/evening (except when they were staggering to bed saturday night) . On the whole the hoel itself was lovley as were the gardens and staff with plenty of parking it is just the room that let it down.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear tweenytot Thank you for taking the time to write a review on TripAdvisor. I am sorry to hear you were disturbed in your room especially when you had a do not disturb sign on the door. This will be dealt with internally. We hope to welcome you back in the very near future. Kindest regards, Warren Browning General Manager

"A dingy place - avoid it !"

1
15/09/2016

We needed to book a one night stay in the area and The Best Western was suggested to us. I assume that the person who suggested it had never stayed there ! Our room (303) on the ground floor had a smell like an old church, very musty. The carpet was filthy, covered in brown stains. The bedding smelled like it was damp. We were unfamiliar with the area and were only there for the one night otherwise we would have walked out. After leaving an unfavourable review on the hotels online feedback form, I received an email from the manager. It was the standard business response to such a review, thanking me for completing the survey, apologising for not meeting our expectations, followed by an invitation to stay there again so that they can provide us with a better experience. (You've got to be kidding!!) Well I decided to reply to the email enclosing photographs of the disgusting carpet, but the emails were undelivered for some reason, so I will post the photos on here. We've never stayed in a Best Western Hotel before, and are very unlikely to ever again based on our experience.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear kevandpat Sorry you feel this way about our hotel. I can assure you all feedback is taken very seriously and actions have been taken to negate such feedback in the future. I do hope you will choose to stay with us again. Kind regards, Warren Browning General Manager

"Lovely welcome"

3
11/09/2016

Arrived around 6pm and was greeted by fantastic receptionist. Very smiley and chatty, are skill missed by so many. Plenty of car parking available. Booked a superior room, which was on the ground level. Room was large and smartly decorated, although bathroom was a little tired. House keeping should have checked all functions in the room in previous clean as bulb in bathroom had blown which left only 1. As no natural light it did make it dark. In addition, 1 of the lamps above the bed was missing a bulb so again, made the room darker than I would have preferred. As only stopping 1 night didn't matter hugely, but little touches do make the difference. Free wifi was good in room. Didn't like much on menu so went out for dinner, therefore cannot confirm what restaurant facilities are like. Overall, good hotel that would be happy to book again, just needs to check finer details in rooms & if did so would be happy to score very good Probably 3.5 out of 5

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear MattA1977 Thank you for taking the time to write a review on TripAdvisor. We welcome all feedback very seriously and apologize for the over sight in regards to the bulbs. Next time we hope you will take the opportunity to dine in our One Restaurant, as you will see on TripAdvisor we get some fantastic reviews. Thank you once again, I look forward to welcoming you back soon. Kind regards, Warren Browning General Manager

"Excellent staff"

5
08/09/2016

Everybody was very friendly from the reception staff to the bar and restaurant staff, on my first night I was seated by John in the restaurant. He was very helpful and seemed to know alot about the menu, he explained what some items I didn't know in a amusing way... the steak I ordered was cooked to perfection. The bar staff was very good and poured a nice pint with jot too much head.... one of hotels I've been to in this general area

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear IAmTheRealMVP Thank you so much for taking the time to write a 5* review. This makes really nice reading and shows that our in house training is working. Thank you once again for taking the time to write a 5* review. I do hope we will be welcoming you back in the very near future for another great experience. Warmest regards, Warren Browning General Manager

"2 night leisure break."

4
08/09/2016

We found everything well organised from check in desk and throughout our stay, all the staff were friendly yet professional ,the public area's were spacious and very comfortable in a modern setting, it would appear that the .vast majority of the business during the week is commercial due to the location of the hotel and the numerous meeting rooms available. The only negative thing is the noise from the busy road nearby coupled with the need to have the windows open on very humid nights.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear eves664 Thank you for taking the time to write a review on TripAdvisor. We welcome all feedback and delighted to read you enjoyed your stay. The road noise can sometimes be an issue and we are looking at changing the windows as part of our ongoing energy saving program. Thank you once again for taking the time to review our hotel. We look forward to welcoming you back very soon. Regards, Warren Browning General Manager

"One night stay"

5
06/09/2016

Had a nice stay here for one night, lovely staff and good breakfast in the morning. Was quiet at night even though they had a wedding going on you couldnt hear a thing which is great as I had a busy day and needed a good sleep. Clean rooms and good tv and internet. Only fault is needs a good re-paint in areas.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Melissa C Thank you for taking the time to write a 5* review. I am delighted to read you enjoyed your stay and we do operate an ongoing maintenance schedule to take care of general upkeep and especially painting. Thank you once again for your $* review. We all look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"Really didnt want to eat"

4
06/09/2016

Well staying at Best Western Rockingham Forrest and really didn't want another Bar menu steak!!,, however i ordered the surf and turf and for £16:95 it was great value and cooked really well ,, sum up i couldn't have cooked it better myself and bar staff were great having to put up with my grumpy mood !!,,,i am only posting positive things now as i am fed up with rubbish so trust me food is good here !!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Robert I Thank you so much for taking the time to write positive review on TripAdvisor. Our menu offering is very reasonably priced and good local produce. Thank you for writing about this Robert I. We look forward to welcoming you back to our hotel in the very near future for more positive comments. Kindest regards, Warren Browning General Manager

"Great value and service"

5
05/09/2016

Found on line Rockingham forest hotel great sized room friendly helpful staff Theresa & Gemma F , clean modern rooms and en suite double room £59 bargain with breakfast included 1st hotel I have found that uses quality tea bags lol .

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Mark W Thank you ever so much for writing a 5* review on TripAdvisor. I am delighted to read your comments especially those around the staff. I will be sure to pass these comments on the Theresa and Gemma F. We hope to welcome you back in the very near future. Kindest regards, Warren Browning General Manager

"Good Value Accomodation"

4
04/09/2016

A basic but well presented Hotel ideal for an economical stay. Clean, tidy and well presented room and bathroom. Free parking. Well-stocked bar and bar meals available to order. Myself and my wife stayed for 1 night for a family party and would use again.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Paul H Thank you so much for taking the time to write a review. I am delighted to read you will use us again. Please contact us directly to avail of the best offers. Warmest regards, Warren Browning General Manager

"Enjoyable friendly hotel"

5
04/09/2016

Stayed here for two nights. Lovely hotel room clean and spacious. All the staff very friendly and helpful. Food was excellent both sandwich at lunchtime and meal in restaurant in the evening. Also excellent breakfast cooked well and plenty. The hotel is near a main road but traffic noise wasn't too bad considering. Would definitely stay here again.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear jhughes26 Thank you so much for writing a 5* review. I am delighted to read you enjoyed all aspects and services the hotel has to offer. We look forward to welcoming you back in the very near future. To avail of the best offers, please contact us directly here at the hotel. Kind regards, Warren Browning General Manager

"This hotel has had a recent face lift."

4
03/09/2016

When working in the area this is my hotel of choice. Since I last stayed they have done a good job of upgrading the decor in the rooms and installing new bathrooms. The staff are always friendly and welcoming, the food on offer in the restaurant is of good quality. I like the large comfortable bar area but both the restaurant and bar area could do with a bit of a make-over which I am sure is on the way. Another thing I like about Best Western hotels is that they all have an individual character to them despite being a hotel chain. Good job.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear 391stephenk Thank you for taking the time to write a review on TripAdvisor. This makes great reading and yes we have recently upgraded the hotel in some areas and still have some bedrooms, the bar area and restaurant as your rightly mention does still need a little face lift to bring this inline with the works already carried out. Thank you once again, we all look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"Very friendly hotel"

4
23/08/2016

I chose this hotel as it is less than an hour from where I was working. Very friendly staff and nice clean room. Bed a bit uncomfortable though! The restaurants close by are not great although is a pub next to Aldi although you take your life into your own hands when trying to cross the road to get to it!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Karen F, Thank you for taking the time to write a review on TripAdvisor. Sorry to hear you bed was a bit uncomfortable. Our beds are regularly checked and turned to ensure maximum comfort for all our guests. We hope to welcome you back in the very near future. Warmest regards, Warren Browning General Manager

"Another enjoyable stay"

4
22/08/2016

This is the second time we have taken of more than 45 people and again the staff and food were very good. The rooms are clean and comfortable and despite a wedding and birthday party taking place staff went out of their way to accommodate us and make us feel comfortable. All staff in each department made our stay enjoyable hence why we came back and they delivered again with customer service.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Frank B, Thank you for taking the time to write a review on TripAdvisor. I am delighted to read you enjoyed your stay with us here at the Best Western Rockingham Forest Hotel, Corby. We all look forward to welcoming you back in the very near future. Warmest regards, Warren Browning General Manager

"Gift voucher"

5
17/08/2016

Received a Gift Idea for two voucher, Consider it well spent. Excellent hotel, staff lovely, room spacious and clean, bathroom brilliant. Breakfast perfect. Definitely visit again. Highly recommend. Reception area and gardens lovely

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Glenda R Thank you so much for taking the time to write a 5* review on TripAdvisor. This makes fantastic reading for all of us here at the hotel. We all looked forward to welcoming you back in the very near future. To avail of the best offers please contact us directly here at the hotel. Kindest regards, Warren Browning General Manager

"Pleasant Visit"

5
13/08/2016

I've just come back off a one night stay at the Best Western and i must say i was delighted with what they had to offer. The staff were all very friendly and attentive. The food was fresh and delicious, and there was a beautiful view of the garden where we sat.The price was reasonable for a large plate of food. The room was clean and well decorated with a lovely king size bed. I'd recommend this hotel to anyone who is wanting to stay in the area.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear samantha f Thank you so much for your kind words and for leaving a 5* review on TripAdvisor. We hope to welcome you back in the very near future. To avail of the best offers please contact us directly. Warmest regards, Warren Browning General Manager

"Great hotel"

4
10/08/2016

This is my 4th time and this hotel and always had a great stay staff friendly and helpful rooms good size and a nice outside area to sit and have a drink We had a carvery meal during our stay which was excellent and Andy the chef is a great people person The breakfast is excellent so thank you to Lydia she is always around making sure nothing run out and is a really happy person nothing is to much trouble for her and her staff We will be returning thank you

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear daisyKentUk Thank you for taking the time to write a review on TripAdvisor. we welcome all feedback. I will be sure to share this with both Andy and Lydia who I know will be delighted to receive this positive, complimentary feedback. Thank you once again for this review. We hope to welcome you back very soon. Kindest regards, Warren Browning General Manager

"GREAT PLACE TO STAY"

5
09/08/2016

Lovely hotel, bar food excellent. Staff friendly and helpful. Ideally located for touring the area. Could do with air conditioning in rooms (fans were available) as we experienced a hot weekend which was great

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Carol S Thank you so much for taking the time to write a review on TripAdvisor especially a 5* review. We hope to welcome you back in the very near future. Warmest regards, Warren Browning General Manager

"Mini break"

3
06/08/2016

Adequate is the best positive word that comes to mind. Room was too warm no way to cool it down as the latches on the windows were broken. Bathroom was not very clean dust and grime on the mirrors and shelving. Bath/shower didn't drain well so ended up with a foot wash at the end of the shower. Staff were polite. We never ate in the hotel but then it seemed neither did many others! Good local facilities and scenery.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear _mwangelatom I am really sorry to read that the Best Western Rockingham Forest Hotel, Corby did not meet you expectations and that you felt this was only adequate. I do hope you will return to us in the near future and experience the hotel for what it is really worth. Kindest regards, Warren Browning General Manager

"Should be renamed Worst Western"

1
30/07/2016

My wife and I came away for 2 nights for her 35th Birthday. Standard double room was dirty, bare and desperately in need of refurbishment. To be fair, the very nice girl on reception moved us to a "superior" room which was then only acceptable as was just about Travel Inn standard. Dinner that night was hopeless, my steak was grey and rock hard while supposed to be rare. By the time the replacement arrived, my wife had finished her meal so I refused it. Again, to be fare the very nice lady in charge struck it from the bill. The next night was worse. The hotel restaurant was taken over by a works doo, The function room was taken over by a wedding and there was another doo squeezed in somewhere too. This meant we had to eat out which, to be fair again, the very nice guy on reception recommend a lovely Indian locally. (Royal Tandori on Rockingham Road, excellent). When we returned around 10pm, the bar was a no-go area for us with the stragglers from the earlier works doo drunk, swearing and being rowdy. We chose to go to bed where we were kept awake until 2.30am with people bouncing off the corridor walls on their way to bed after the various functions. We're not moaning oldies, far from it at age 35-40. But this is not the place to come for a nice getaway with the other half. If you're looking for a cheap wedding venue I bet it's great, or if you're invited to one here then stay over....ideal. Otherwise, stay away. This place has chosen it's source of income, probably been forced to in order to stay afloat, but it's FUNCTIONS not getaway guests. Instead for a romantic break, look at little hotels in Uppingham, Oakham, Market Harborough or Stamford.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear bigdaddy40 I am sorry to hear you did not enjoy your stay with us and that we did not exceed your expectations on this occasion. We do cater for all occasions and guests alike. I do hope you will stay with us again so we can rectify the issues you encountered. To avail of the best offers, please contact us directly. Kind regards, Warren Browning General Manager

"Nice hotel, very convenient for the motor speedway"

4
26/07/2016

Stayed the night prior to competing at the motor speedway. Couldn't be more convenient for that literally 5 minutes away Bar and facilities are good, the food was of good quality and there generally a good atmosphere at this hotel, as I've stayed a couple of times. Plenty of space parking if you have a trailer (park in the furthest car park) Can be a little lively there normally some sort of event \\ wedding on but it doesn't intrude too much. I would certainly stay again.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Moc1970 Thank you for taking the time to write a review on TripAdvisor. I am delighted to read your comments. We look forward to welcoming you back in the very near future and wish you every success in your motor speedway competitions. Warmest regards, Warren Browning General Manager

"Recommended"

5
22/07/2016

I'd recommend this hotel, not least for its friendly and efficient staff. My double room had a comfortable king-size bed, modern furniture, good size TV, tea/coffee facility (biscuits replenished each night!) and was scrupulously clean. There was a good shower and plenty of towels in the clean en-suite bathroom. I ate at the hotel's restaurant twice and couldn't fault it - there was a good choice from both the bar menu and the restaurant's evening menu and prices were reasonable. Bar drink prices were also very reasonable for a hotel and service was swift. Plenty of parking at front and rear of the hotel and there is an attached beauty salon, also reasonably priced. The only fly in the ointment was that my room was at the rear of the hotel, which is adjacent to a very busy main road - and it was a pretty noisy when the windows were opened - but I probably wouldn't have noticed that in cooler weather with my windows closed.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Mystery1142 Thank you so much for taking the time to write a 5* review, this makes very pleasant reading and will share this with all the team. Please come and visit us again in the near future, we will assign you a room at the rear if the hotel away from the road noise overlooking the landscaped gardens. Thank you once again for the 5* review. Kindest regards, Warren Browning General Manager

"GREAT LITTLE HOTEL"

4
21/07/2016

great little hotel, nott much to look at from car park, however, once inside it was a different story. Rooms were ok for the rating, but the best experience was the rear terrace. well appointed decking to rear, felt like you were in the country side, glorious setting to sit out of an evening and enjoy your fav tipple, restaurant dining was great, and a great pint was served at reasonable prices....however....avoid the £1.90 excessive charge for a 500ml bottle water...at least Dick Turpin wore a mask when highway robbing. LOL

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Stewart B Thank you so much for taking the time to write a review on TripAdvisor. I am delighted to read you enjoyed all the hotel but especially our new addition in the garden being our wonderful entertainment pagoda used for bands, weddings, corporate events, presentations and family fun days which makes for a wonderful setting. Next time you come I will be sure to wear my mask Stewart. We all look forward to welcoming you back to our hotel in the very near future. Warmest regards, Warren Browning General Manager

"Best Western at its best"

4
19/07/2016

Stayed in Best Western, Rockingham Forest, Corby for one night on a leisure trip and found it to be extremely well run, smart, clean and friendly. The room was on a special deal rate and was a very good size with lovely decor, a 32" flat screen TV with all Freeview channels. There was plenty of seating, tea and coffee making facilities, a very large and comfortable bed and plenty of electrical sockets. The bathroom was very stylish and clean with a bath and shower over it. Complimentary toiletries and towels were provided. It was a lovely location with excellent restaurant and bar facilities. Staff extremely helpful and friendly. My only gripe being that it was near a busy road and with the windows open due to the extremely hot weather we could not hear the TV at a reasonable volume and we were uncomfortably hot as there was no air conditioning or a fan. Maybe we should have asked reception for a fan, but didn't want to be a nuisance. Overall a great night's stay and would definitely stay there again. Would recommend this hotel if you are in the vicinity.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear cathy s, Thank you so much for taking the time to write a review on TripAdvisor. We welcome all feedback and especially the constructive feedback that you have shown in your review. I have taken note of your comments in regards to the window noise and air-conditioning. We are planning to install a new window system in the very near future. We are looking in to air-conditioning but cannot promise anything in the short term but hopefully will be able to in the longer term, however we do offer fans from the reception desk. Thank you once again for your feedback, we look forward to welcoming you back in the very near future. Warmest regards, Warren Browning General Manager

"Lovely place to stay whilst visiting overnight."

4
17/07/2016

Four of us stayed here whilst doing a pub visit in the area... several pubs in fact. We had pre booked for two twin rooms at £80 each including breakfast. We arrived at about 3.45pm the main car park was totally full but there is other parking around the other side of the building which had only about 5 vehicle parked and as it turned out one of the rooms overlooked the car. We checked in and were all given individual keys for our respective rooms and we were all given 24hrs free wifi requiring and email address to login. One on the ground floor and one on the first floor. Te ground floor room had a door to an adjoining room it would have been good to have got both rooms together but didn't know this was possible at time of booking. The rooms were very nice, with TV and Tea/Coffee making facilities available in the rooms. Beds were quite comfortable however, both of the rooms seemed unbelievably warm and despite having the small transom windows open fully in the rooms it was impossible to get cool.. so quite a warm and sweaty night of sleep... Good job then that there were really good showers in the rooms with soap, shampoo and towels all provided... Breakfast was in the restaurant which is medium sized and roomy we were offered a table near the french doors which was nice as they were open and it was cool... Tea coffee and juices all provided by machine, cereals were self service... and the hot breakfast its were on the buffet.. there was also fruit and breads available at the server... all in all excellent food, nothing under or overcooked which was a pleasant surprise... Fried Bread was all crusts but nicely cooked and crispy without shattering under the knife... all in all truly excellent... Staff at Check in and Check out were pleasant only downside was the heat in the rooms... despite radiators being off etc... air con would have got the an excellent rating but even so still very good bordering excellent. many thanks to all.. Would definitely stay here again if visiting the area.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Ian E, Than you so much for taking the time to write a review on TripAdvisor. This makes great reading. I have taken on board your comments in regards to the air-conditioning. We hope to welcome you all back in the near future. Warmest regards, Warren Browning General Manager

"A large best western"

4
17/07/2016

This is one of the largest B W seen, great reception and bar area, also good sized garden area for outside functions. just one problem on the ground floor rooms with bad smell of damp and fusty. room large enough but does need a face lift here and there. All the staff were fantastic for help and service as we had a snack during sunday lunch due to a concert outing.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear jon l, Thank you for choosing the Best Western Rockingham Forest Hotel, Corby for your recent stay. We will look in to the ground floor rooms which have a smell to negate our customers from experience this in future. We look forward to welcoming you back in the near future. Kind regards, Warren Browning General Manager

"Overnight stay"

3
16/07/2016

Stayed overnight on a Saturday. Hotel decoration was a little tired but rooms were spotlessly clean. Had no hair conditioner but soap shower gel and shampoo were supplied. Hairdryer was a travel type which did the job but not as good as my own. £120 a night included breakfast No marmite for our toast. Had a coach of elderly people arrive - probably because rockingham castle is only open Sunday's and Wednesday's. Friendly staff.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Sarnogram, Thank you for taking the time to write a comment on the TripAdvisor. I am sorry to hear this was not a 5* experience for you. I do hope you will choose to stay with us here at the Best Western Rockingham Forest Hotel, Corby in the near future. Regards, Warren Browning General Manager

"Nice Break "

5
15/07/2016

We stayed here for a two night break with afternoon tea it was amazing, staff are so friendly and accommodating, special mention to the receptionist never got her name but a lovely girl, we arrived at 11:30 to see if we had the right hotel, which we did, she said our room wasn't ready yet which was fine with us. Told us to come back for 12:30/1 and she would try and get our room ready when check in wasn't till 2! We came back at 1 and checked in, afternoon tea was amazing and out of this world. Every single staff member in your hotel was so friendly and always smiling, thank you for such an enjoyable stay.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear garfy15, Thank you for so much for taking the time to write a review on TripAdvisor. We aim to exceed the customer expectations and deliver the perfect experience. We all look forward to welcoming you back to out hotel in the very near future. Thank you once again for taking the time to write a 5* review. Kindest regards, Warren Browning General Manager

"Afternoon tea"

3
13/07/2016

With excitement & anticipation a group of us arrived for afternoon tea, we had pre booked but we had one extra person.The table was laid with sandwiches & cakes & looked lovely. We sat down & started passing the sandwiches round the table, when a platter got to me, (the other one was empty) there were enough sandwiches for myself & the rest of the ladies to have one each. All the other ladies had taken 2 each. We asked if we could have more & were told that there had been 3 each on the table, (everywhere else I have been for afternoon tea, there have been 4 sandwiches each)we said nobody had had 3 & some of us only one. If we wanted more it would cost us an extra £2 each, so we said no thank you, then a more senior member of staff came out & said we could have some more. There were ham salad, cheese & pickle & the extras were egg mayonnaise, so not the variety one expects. Bearing in mind this was afternoon TEA, a teapot was brought out & cups started filling, we had to ask for more tea or hot water which was eventually brought out, but those few, about 4, who wanted coffee had 2 double sized pots brought to the table, we were never asked which we wanted to gague numbers.I would expect to have a whole scone each, but they were cut in half with jam & cream & not 2 each. There were also, lemon drizzle cake, carrot cake, Victoria sponge & lemon squares, but not enough for one each, even taking into account our 1 extra. The food was ok but not exceptional by any means & I certainly won't be rushing back.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Gill R, I am really sorry to hear that you did not enjoy your experience to the full with us here at the Best Western Rockingham Forest Hotel, Corby. We always strive to exceed our customer expectations and deliver exceptional service. I do hope you will return in the near future. Kindest regards, Warren Browning General Manager

"Brilliant sunday lunch"

5
12/07/2016

First visit for lunch was the best carvery I have had in a long time never think of going to a hotel on a sunday fantastic food staff lovely lots of space relaxed atmosphere great price would like to suggest that you would stay open longer for lunch as most places in the area have a longer time spot on a sunday not all people like to eat early will be coming back for sure thanks Nancy W.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Sir/Madam, Thank you so much for taking the time to write a 5* review. I am delighted you enjoyed your Sunday lunch and will be returning. We run our Sunday lunch until 15:45 but normally the last table bookings are no later than 14:30 which means we take in the carvery to try and keep the Sunday lunch offering fresh and offer a plated service from the kitchen. Thank you once again, we look forward to welcoming you back in the near future. Kind regards, Warren Browning General Manager

"Surprised at how good this Hotel is!"

5
12/07/2016

Looks very 80's from the outside, but dont let that put you off. It is very clean and spacious. All the staff are pleasant and look pleased to help/serve you. Lovely bedrooms, comfortable and clean. Buffet breakfast which was cooked well and trays kept topped up. nothing had dried up and all looked freshly cooked. Nice variety for those not wanting a cooked breakfast. Breakfast tables spread out and spacious, which beats those hotels where the room feels overcrowded. I can highly recommend staying here.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Cliff s, Thank you so much for taking the time to write a review on TripAdvisor. I am delighted to read you had a wonderful experience. We all look forward to welcoming you back in the very near future. Regards, Warren Browning General Manager

"Good business hotel."

4
05/07/2016

Must have stayed here 20 or 30 times over the last few years. I thought it was time I gave it a mention. There are a number of hotels around the Corby area, and they all seem very busy. This hotel is amoungst the more reasonably priced, hence it is often quite full. The staff are very good and professional. The rooms are ok and quite spacious. The room corridors are very drab however, and if you are upstairs, the floorboards are incredibly noisy! Most visitors to this hotel are either workmen or businessmen during the week, so nearly everyone gets to bed at a reasonable hour. There is a very busy road outside the hotel, and is only quiet between the hours of 11 at night and 5 in the morning. The windows are not double glazed, and therefore noise can be a problem in some of the rooms. The food is not bad, but are at hotel prices. There is a large Weatherspoons about a 10 minute walk for those who prefer more reasonably price food and drink!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear p d, Thank you for choosing the Best Western Rockingham Forest Hotel as your choice of hotel. We are reasonably priced in the local market as you rightly mention. We are addressing the floor boards and windows in the near future. We look forward to welcoming you back in the very near future. Thank you once again for your review and continued business. Warmest regards, Warren Browning General Manager

"A short break courtesy of the generosity of our daughter in law turend out well"

4
03/07/2016

The hotel was well connected by road and outside the town of Corby. Parking was easy and convenient and the hotel was laid out well with good separation of bedrooms from restaurant and bar facilities. The room was well appointed and included two comfortable easy chairs. The restaurant did an excellent breakfast and an evening meal we had was also ok, though the service could have been better, but it was friendly.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear John N, Thank you for taking the time to write a review on TripAdvisor. I am delighted to read you enjoyed your stay with us. We look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"Brilliant venue"

5
30/06/2016

I have spent five days at the Best Western running a conference for over 550 people. The venue is great, with plenty of space for what we needed but what really makes this place is the staff. Nothing is too much trouble, anything we needed was sorted promptly and efficiently. In particular Jamie, Kayleigh, Warren and Clare have been great. The catering has been delicious and plentiful. I would definitely recommend this as a conference venue.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Carly M, Thank you so much for choosing the Best Western Rockingham Forest Hotel, Corby as your conference venue. We have really enjoyed working with you all to pull of a fantastic conference. Please do not hesitate to contact us for all your conference and event requirements. Kindest regards, Warren Browning General Manager

"Excellent Conference Venue"

5
30/06/2016

Excellent Venue and hotel, lovely and friendly staff. Lovely food and a happy place to stay. Special thanks to Jaime, Kayleigh, Claire and Steph and OF COURSE who could forgot Warren!!!! Thanks guy for all your helping in making this a great venue for our Conference

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear louiseO6900NN, Thank you so much for taking the time to write a 5* review on TripAdvisor. This makes great reading for all the team in what has been a very busy week. We have thoroughly enjoyed looking after you all. We look forward to welcoming you back in the very near future. Warm regards, OF COURSE Warren Browning General Manager

"one night stay"

5
28/06/2016

My husband and I stayed for one night in a lovely suite with a large flat tv,good size bathroom with a Jacuzzi,plenty of hot water and soft towels. we had a very warm welcome when we arrived,the food was excellent with plenty of choice at breakfast.All the staff we came across were friendly.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear carolinelaudrum, Thank you so much for writing a 5* review on TripAdvisor. This makes great reading and will share this feedback with all the team. We hope to welcome you back to our hotel in the very near future. To avail of the best offers please contact us directly. Warmest regards, Warren Browning General Manager

"Sisters wedding"

4
28/06/2016

We stayed in this hotel for my sisters wedding, the rooms are lovely, the bar food is good, the staff are exellent nothing was too much trouble as was the staff in the hairdressers. The wedding its self was amazing!!!!! if i wasnt married already i would choose here to do so could not fault it if your looking for a venue look no further. One thing we would say is some of the carpets and furniture in the lobby and stair way could do with up dating but that is only a small problem.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Kathryn and Rob B, Thank you so much for taking the time to write a review on TripAdvisor. I am delighted to read you all enjoyed the hotel, wedding, food and complimenting the hairdressers. I will be sure to pass on your comments to all the team. Thank you once again. You mentioned about if you was not married you would look to marry in our venue. We do events and parties for all occasions, if you would like information in regards to the packages we offer. Please contact our events team who would be delighted to assist in any way. Thanks you. Kind regards, Warren Browning General Manager

"Best Western? More like Worst Western!"

2
27/06/2016

So, we arrived late on Saturday night having dined with friends in Wiltshire. We noticed that there seemed to be a party/wedding going on but thought nothing of it as it was already late. The night porter checked us in and gave us our room key. We went off down one of the corridors to our room. On arrival we noticed that the door was OPEN. Looking up the corridor we noticed that this seemed to be a common theme. We cautiously entered the room in case it had been burgled and attempted to shut the door, that didn't work so we had to slam the door shut (sorry if we disturbed you) we then locked it. On looking around the room, which was difficult due to the only ceiling light being in the entrance, we noticed that the carpet was covered in stains of a wide variety throughout the room, the furniture seemed to have come from a junk shop, the bed was lower than a child's first bed and a strange TV stand which looked more at home in a front room adorned the corner. I say looking around the room but with the rest of the room lit by table lamps and the lack of plugs you would be hard pushed to charge your phone, watch TV and actually be able to see what you were doing at the same time... Perhaps this was to distract you from the lack of cleaning that had occurred in the room, had I of known the carpet would have been so stained I would have brought my Vax! There were strange stains on the net curtain, a dead insect in the toilet bowl and the pillows were thinner than a ream of cheap paper with not a spare in sight. We were shattered so got ready for bed and decided to brave it out thinking that the next day would be better and it was just a place to stay as we had activities booked in the area. How wrong were we .... Within about 5 mins of being in bed, the time now approaching midnight screaming, shouting, banging, clonking and slamming of doors started. We even heard a plug being put in and switched on as well as the creaking floorboards from the rooms above. Eventually we managed to get to sleep but it was about 2am not great when you had been driving most of the day. Rudely woken up at 7am by more slamming and crashing about we showered .... Water ended up all over the bathroom floor due to the lack of a seal under the shower door (instead there was an inch gap) such a simple thing that if fixed would make less of a mess, instead I mopped it up with toilet tissue. We headed off to breakfast which was ok I've had worse but I've certainly had better, we then headed off for our day out. On arrival back at the hotel just after 845pm on Sunday night we noticed that there was another wedding/party being held, guests were milling out on to the car park, cars were abandoned like the Christmas rush at the local supermarket and some looked like a child had parked them... Disappointed we made our way to our room, discovering that the room opposite seemed to be having a party as people were in and out dressed to the nines... We then discovered that our room key didn't work, so leaving my partner I trundled back to reception to have it redone and then went back ... People were milling about in the corridors, in the way etc... On entering our room my partner said to me that he didn't want to spend another night in the place and that we should find somewhere else. A quick search on the web and we came up trumps, booked a room (check out my other Corby review) packed our bags and got out of there. We spoke to the young lady on reception and off we went. Now, you can not fault the staff at the location, all were pleasant, but here's an idea ... Put all the non party/wedding guests in one corner of the hotel so they can have some peace, and don't advertise that the hotel has been done up when clearly room 310 has not. Our weekend away which was a Christmas gift was tainted by this poor "Worst Western" and I doubt we will ever venture in one again.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Happytripper1974, Sorry to hear of your recent experience with us here at the Best Western Rockingham Forest Hotel, Corby. This does not make nice reading for all to see and somewhat disheartening as we strive to always exceed the customer experience and expectations. I have taken on board your comments, we are working on the said room to negate such feedback in the future. I do hope you will choose to stay with Best Western in future, this is clearly a one off experience and not the normal standards we adhere too nor what our customers feedback. Regards, Warren Browning General Manager

"Dissappointing"

2
25/06/2016

This is the third time we have stayed here and each time it gets worse.. The room was hot no air conditioning no fan and to top it all the heating came on in the middle of the night. The bed was uncomfortable the mattress was uneven The breakfast was acceptable but the staff are less than helpful For the money it is poor value

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear rmargaret2013 Sorry to hear you experience was only worthy of a 2* rating on TripAdvisor. We pride ourselves on customer service and product alike. It is clear your experience was not the normal experience generating positive feedback and for that I can only apologize and hope you will come back to the Best Western Rockingham Forest Hotel in the near future so we can show you the experience that all our other guests talk about on this same review platform. Once again I am sorry this was not up to your expectations. Please contact us directly to avail of the best offers and hopefully put right the wrongs. Kindest regards, Warren Browning General Manager

"As always great "

5
24/06/2016

I like staying in this hotel as it is on the outskirts and it is quiet. As I am staying there mainly for business I spent there mainly evenings so for me room must have comfortable bed, good wifi and clean bathroom. I have all there. As always the strongest point of this hotel are people who are working there. Nice and polite, very helpful. Lydia is making great breakfast and packed lunches. She is very positive person and you can meet her sometimes during breakfast time. Thank you for my last stay that was as always very nice and comfortable. Regards and see you next time - Greg.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear gdzgdzgdz, Thank you so much for taking the time to write such a positive reflection on the hotel and making a special mention to Lydia our breakfast chef, I will be sure to pass on your comments. We all look forward to welcoming you back to our hotel in the very near future. Yours truly, Warren Browning General Manager

"Corby"

5
23/06/2016

Excellent hotel, far enough away from traffic so as not too noisy. Breakfast choice excellent. Lounge area can get a bit noisy but other areas are available. Garden decking in good weather is a must. Overall, one of the better Best Western's

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear MHodkinson Thank you so much for taking the time to write a 5* review on TripAdvisor. We look forward to welcoming you back to our hotel in the very near future. Kind regards, Warren Browning General Manager

"Restaurant "

5
15/06/2016

I've visited here several times with work, and the food has always been good. Today however their new menu was absolutely fantastic. The quality and choice was outstanding. The staff front front of house to the kitchens were friendly and professional

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Lynn D, Thank you so much for taking the time to write a 5* review on TripAdvisor. I am delighted to read and share with my team this positive feedback. We all look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"Excellent value for money"

4
14/06/2016

We stayed for two nights midweek in this Best Western hotel and were pleasantly surprised. We pre -booked at a good price, the hotel is modern, clean, good sized room with large flat screen TV, a clean functional bathroom with plenty of piping hot water. Check in was quick and easy with friendly helpful staff. Breakfast was more than adequate with cereals/full English etc etc well cooked. The only downside for us was the Hotel is just off a very busy road,and traffic noise was quite loud. ( the weather was extremely warm and 'muggy' on both nights so we needed to have the window open, so to be fair if window closed it may have been quieter). We would happily stay here again if in the area.Plenty of free parking.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear malamb, Thank you for taking the time to write a review on TripAdvisor, I am delighted to read you enjoy your stay. We look forward to welcoming you back in the very near future. Kind regards, Warren Browning General Manager

"Pleasantly Surprised"

4
10/06/2016

I stayed here for one night at the end of May. The cost of the room was quite cheap so I had low expectations but I was very surprised with the hotel. I was given a warm welcome and although the floor in my room was a bit creaky there was very little noise from other rooms. There was even a wedding or other event going on but I didn't hear anything all night long. My bathroom looked like it had been recently refurbished and they certainly hadn't skimped on quality. I had to leave before breakfast so can't comment on the food but I would definitely stay again when I come back to Rockingham and would recommend to others.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear mgibbo53 Thank you for taking the time to write a review on TripAdvisor. We welcome all feedback and look forward to welcoming you back in the near future. Warmest regards, Warren Browning

"Excellent resting place."

5
08/06/2016

I found the room clean and well maintained. The view over the garden was lovely to wake up to in the morning. The room was quiet and I had a great nights sleep after flying in from the USA. The only thing that was missing was decaffeinated drinks options.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear caroler462, Thank you for writing such a complimentary review. We have a good selection of tea's and decaffeinated coffee now. Thank you for bringing this to our attention. We hope to welcome you back to our hotel in the very near future. Kindest regards, Warren Browning General Manager

"Great wedding venue !!"

5
08/06/2016

A huge thank you to all the staff at this hotel. We absolutely loved our Wedding Day here !! We were able to get married at the hotel and straight in to a beautifully dressed room which opened out to an amazing enclosed garden. Our younger guests were able to run and play safely which meant Mum's and Dad's could relax and have a good time. We had a hog Roast which was amazing , lots of our guests commented on how much they enjoyed the food. We had 42 guests stay in lovely rooms overnight and the hotel made sure we were all seated together for breakfast in the morning. Breakfast was all you can eat with a variety of cereals, fruit and full English ...perfect. Special thanks to Kayleigh who helped us plan our day ...nothing was too much trouble and Kayleigh happily accommodated the personal touches we asked for and was at the end of a phone or email if I had any panic moments throughout !! We had an amazing room/ suite as part of the package which was just the icing on the cake. I would thoroughly recommend this venue for your special day ...it is easy to get too , lots of parking , super friendly efficient staff and really good value for money -- Thank you all so much

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Hdragna, Thank you so much for writing a complimentary review. We look forward to welcoming you back in the very near future. I will be sure to pass on all your comments to Kayliegh and the rest of the team. Thank you once again. Kindest regards, Warren Browning General Manager

"Pity about the neighbours."

4
06/06/2016

Despite the high quality of the décor and restaurant facilities, the comfort and facilities within the room, this visit was badly spoiled by shouting and screaming from adjacent businesses which lasted well into the early hours of the morning.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear skyelover_10, Thank you for taking the time to write a review on TripAdvisor. I am delighted you enjoyed your stay albeit being interrupted by the local night club which happens once in a blue moon. Sorry you had to be disturbed by this, I do hope this has not deterred you away from revisiting our hotel in the near future. Thank you once again for writing a review. Kindest regards, Warren Browning

"Fishing trip - pity about the weather"

4
04/06/2016

I have stayed at this hotel several times and have always been very happy with it. This visit was good value for money with good facilities and the food was perfectly good. The one thing I think makes this hotel stand out is the extremely pleasant and helpful staff. My only comment, which I made to the manager at the time of leaving, was the noise level in the general bar areas of the hotel from a wedding party and a group of visitors on a one night stay. I will probably be visiting again next year for a fishing holiday, hopefully with better weather than this time!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Nigel781 Thank you so much for taking the time to write a review on TripAdvisor. We have taken on board your comments in regards to the noise. We will all pray for better weather next time you are in the area. We look forward to welcoming you back in the near future. Kindest regards, Warren Browning General Manager

"Average and disappointing"

3
30/05/2016

The room was comfortable and quite clean although the window sill needed dusting to remove grit and dead insect. The other facilities were a bit tired. The reception area was welcoming and modern but the rest of the hotel needs freshening up. Lobby carpets and furniture were tired. The dining room was quite welcoming and the staff very friendly and helpful. Dinner was served quickly and was hot. Breakfast was not good. All self service including tea, coffee and toast. There was a poor selection of wine in the restaurant from the bar and did not include any white wine at all by the glass The quality of food wasn't great at breakfast either especially the sausages. The range of choice very limited. All seemed to be cutting costs as the main mission. Pastries minimal and fresh fruit limited in choice too.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Moffat269, Sorry to hear that your experience was not the 5* star service we aspire to and deliver on so many occasions. We have taken on board your comments and will review as a team to negate such experiences in future. Thank you for notifying us, we do hope to welcome you back in the very near future. Kind regards, Warren Browning General Manager

"A nice dog friendly break"

4
29/05/2016

We had some short-break vouchers and chose this hotel because we hadn't visited the area before and because it was the ONLY one that allowed dogs. We spent two nights there, in a very large comfortable downstairs room. The hotel was clean and well appointed with a large car park, easy access, and some space to the side where we could exercise the dogs. The staff were all cheery and helpful, which we appreciated. The breakfasts were excellent although the evening bar meals were not quite as good. The location is great for Rockingham Castle (although this seems to be closed to the public more than it is open), East Northamptonshire and Rutland, which we spent a lot of our stay looking round. The nearest town is, unfortunately, Corby, which is god-awful and I would avoid like the plague. Head north - east and enjoy the countryside! A few quibbles - the tourist info in the hotel had attractions in Stoke and Birmingham (both over 50 miles away) but nothing about the very attractive areas immediately to the north; the room was a little tired (e.g.missing wardrobe handles); and a busy road passes close by, with noise levels intrusive at rush hour. However, for our purposes the hotel worked well and we enjoyed our stay.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear foalua2015, Thank you for taking the time to write a review on TripAdvisor. I have taken on board all your comments. We hope to welcome you back to our hotel in the very near future. Warm regards, Warren Browning General Manager

"Second visit to this hotel"

4
21/05/2016

We (our club members ) have just stayed for a second time at this hotel. It is a lovely hotel, very roomy and we found the whole hotel very clean.The staff were very friendly and nothing was too much trouble. We had a lovely room with a huge bed, an ironing board and iron , hairdryer and trouser press Tea, coffee and hot chocolate sachets were available.Good size TV.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Sheila W, Thank you so much for taking the time to write a review on TripAdvisor. We welcome all your comments and hope to welcome you back in the near future. Warmest regards, Warren Browning General Manager

"Very enjoyable stay"

5
18/05/2016

Had a 2 night break with my wife on the 16th / 17th May. Very bright and spacious foyer and rooms clean and comfortable. Although we did not eat in the restaurant or drink in the bar it all looked very pleasant and well laid out. Staff courteous and friendly. For s short break I would definitely recommend it. Corby just 2 miles away, and is you like your Wetherspoons there is one just a few hundred yards away.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Tony B, Thank you so much for taking the time to write such a complimentary review. I am pleased to read the comments you make. We look forward to welcoming you back in the very near future. Warmest regards, Warren Browning General Manager

"Perfect for the Motorsport weekend"

5
07/05/2016

I was looking for a hotel close to Rockingham speedway and this was the perfect one. Only a 5 minute drive away it was easy to find. Upon arrival I was helped quickly and politely to get my room. The room was great, it was comfortable and there was no noise at night. The breakfast in the morning had a great selection which was good for me as I'm a picky eater. I'd definitely go back and recommend to others!!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear sab7786, Thank you for taking the time to write this 5* review. I am delighted to here you will be returning to our hotel and recommending to others. For the best deals, please contact us here at the hotel directly. Kindest regards, Warren Browning General Manager

"Perfect for a weekend stay"

5
06/05/2016

I've stayed at the Rockingham Forest Hotel twice recently and both times, everything that I experienced there was excellent. The staff will go out of their way to make your stay as welcoming as possible, and in both cases, the reception staff were polite, friendly and didn't overload you with bureaucracy like you get in some hotels. Instantly, you are made to feel welcome. The rooms are very comfortably sized and you don't feel like you'll be cramped at any point. You get everything you would hope for from a hotel, and if there's ever an issue, the team at reception are quick to sort it (I've even seen one of them hunting for a bedside lamp for someone - that's what I call dedication!) One of the biggest plus points is the bar at the venue, which feels open, welcoming and has a great supply of drinks. They're not overpriced either - about £3 for a pint of ale which is really quite good! And if you go for food pack an appetite, the dishes you get are going to keep you from starving for days. I highly recommend a Rocky Burger for any fan of a true "gourmet burger" - delicious! The breakfast offered is also amazing - you won't go anywhere hungry if you have it! I will definitely stay here again in future - it's one of the best hotels I've had the fortune to stay at!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear mediumpete83, Thank you so much for the 5* review. This makes great reading and I will be sharing this with all the team here at the hotel. Thank you once again for this review. We look forward to welcoming you back to our hotel in the very near future. To avail of the best offers, please contact us here at the hotel directly. Warmest regards, Warren Browning General Manager

"Dirty"

2
05/05/2016

By far the dirtiest hotel I have had the misfortune to stay in for quite some time. Ample carparking, adequate reception, but no lift to the upper floors so pack light. Breakfast is ok - but they have the tiniest glasses for juice, and I have no idea where they source the smallest croissants in the works from - ridiculous! Wifi is sporadic. Bring cleaning materials is all I would say!!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear rmp1968uk, Sorry you had to experience the shortfalls in cleanliness. We take all feedback very seriously and this is being investigated internally. Our breakfast offering and cleanliness as you can see on previous reviews is generally well received and well complimented. Once again I am sorry you experienced this shortfall in cleanliness. I hope you will return so we can put right the wrongs. To avail of the best offers, please contact the hotel directly and speak to myself. Kind regards, Warren Browning General Manager

"Great value hotel"

5
04/05/2016

We stayed on a two night break with a voucher and found the hotel great value for the price we paid. We were greeted by a very friendly and helpful receptionist. Our room was large and modern with an ensuite bathroom and both had been well cleaned. The large bed was very comfortable, but the room was warm so we would have preferred thinner bed covers, but this is something we often find in hotel rooms. Breakfast is a hot and cold buffet with plenty of choice. We ate in the restaurant and found the food to be well cooked with large portions which are good value for money. All the staff we met were well trained and very friendly.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Patricia D Thank you so much for choosing to stay with us on one of our voucher schemes. This makes really nice reading and I will be sure to share this with all the team here at the hotel. Thank you once again Patricia D. To avail of the best offers please contact the hotel directly. Warmest regards, Warren Browning General Manager

"What a great hotel"

4
29/04/2016

This hotel is excellent. We stayed here the night before a wedding with our newborn baby. I called in advance and the receptionist was very helpful and friendly. They offered us a cot for the room and I initially said no as i thought we were bringing ours. We didn't end up bringing it so I asked when we checked in and they had a cot brought to the room within the hour. The room service was fabulous and delicious. We stayed on the ground floor which I had requested because of the pram. The bathroom was fabulous with a jacuzzi bath which I didn't have time to try unfortunately! Lovely little terrace and view out the window. When we checked out my partner had to call reception to ask someone to come and help with the luggage and pram as I wasn't there, and they immediately sent someone. Lots of good parking, and a drop-off point for taxis etc. I didn't try the breakfast but other wedding guests said it was good. The whole place is clean, light, modern and professional. We were very impressed with this Best Western.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Frankie J Thank you ever so much for taking the time to write such a glowing review. We pride ourselves on exceeding the customer expectations and when this happens we are delighted to receive such comments for our wonderful customers. Thank you once again, we look forward to welcoming you back in the very near future. Warmest regards, Warren Browning General Manager

"A Good Place to Stay"

4
29/04/2016

This is a busy, hardworking, hotel, easily earning its star-rating. It makes no pretensions nor does it have any gimmicks. Busy during the day with meetings and conferences and used as overnight accommodation by people travelling on business or working away from home, it is reliable, comfortable and good value. My wife and I found it an excellent base for touring the area around Rutland, Leicestershire, South Lincolnshire and Northamptonshire.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear robinoflaughton, Thank you so much for taking the time to write such a positive review on TripAdvisor. We are ideally located to see the wonderful surroundings that both Northamptonshire and Leicestershire have to offer. We hope to welcoming you back to our hotel in the very near future. Kindest regards, Warren Browning General Manager

"Let's get away from it all!"

5
25/04/2016

My partner and I needed a well deserved break after looking after the grandchildren. We were given a voucher for a two night stay from their grateful parents, so off we went. As soon as we entered reception we were greeted by Ros who, although we were early phoned Housekeeping to see when our room would be ready. We went into the bar whilst we waited and were greeted by Sean, a new recruit who we soon learnt knew a lot about his new surroundings. Our bedroom was a beautiful room overlooking the garden at the rear of the hotel. The bed was comfy, two armchairs (usually most hotels have only one) and the bathroom spacious. Everything was clean and the décor of a good standard. The breakfast was super - everything hot and tasty. We ate in the bar and in the restaurant - all meals taken were presented beautifully and good value for money. We were sad to leave and promised to be back!! A delightful and restful experience. Thank you all very much.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Chris N, Thank you so much for writing a fantastic 5* review. Sean is proving to be a valued member of the team and will share this review with him. We hope to welcome you back in the very near future. To avail of the best offers please contact the hotel directly. Thank you once again for writing such a review. Warmest regards, Warren Browning General Manager

"Private Dinner Function"

5
22/04/2016

We recently held a formal work dinner in the Fernie Suite. From the point of booking, communication between myself as organiser and their staff was excellent. This continued to the evening of the event. The service was spot on and compliments flowed throughout the evening regarding the food and atmosphere. The meals were presented very nicely and portion sizes were good. We pre-ordered a 3 course meal with three choices per course for 55 guests. All in all a wonderful evening!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear alibeat Thank you so much for taking the time to write such a glowing review. I will be sharing this with all the team. We hope to welcome you back to the hotel in the very near future. Kindest regards, Warren Browning General Manager

"Two night trip"

5
18/04/2016

With an hotel voucher we chose to stay at the Rockingham Forest Hotel and being a very critical and fussy couple were pleased to find this modern hotel was staffed by lovely personnel. It was a warm and very comfortable place. It had a nice looking restaurant although we had a bar meal. The breakfasts although buffet style were very tasty. It was on the outskirts of the town with plenty of free parking. Very convenient for Corby, Rushden or Oakham where we chose to visit some factory shops, Argos, Lands End etc.,

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear clawhammer Thank you so much for writing a 5* review. I am delighted to read such reviews and look forward to sharing this with all the team. We look forward to welcoming you back in the near future. To avail of the best offers, please contact the hotel directly. Kindest regards, Warren Browning General Manager

"Our amazing Wedding!"

5
29/03/2016

WOW!! This hotel does not disappoint! We booked to hold our wedding ceremony and reception here and I cannot fault them on anything. Nothing was too much trouble and every need was catered for. The staff are fabulous and so was everything about our day. We booked to stay for 2 nights and so did lots of our families and they were all very impressed too. I would recommend this hotel to everyone. I am s happy we chose to get married here as it was the perfect venue and the perfect day. Thank you so very much. xx

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Lucia H, Thank you for taking the time to write a 5* review. This makes great reading. I will be sure to share this with all the team. We are delighted you and all your guests had a wonderful time on your wedding day/weekend. Please recommend us to all. We hope to welcome you back to our hotel in the very near future. Kindest regards, Warren Browning General Manager

"lovely staff"

5
29/03/2016

On arrival,reception staff excellent.Room nice and clean,with a big king size bed.Bathroom superb.Breakfast was cooked to perfection.We forgot to put our clocks forward on sunday,and went down to breakfast at 5 minutes past 10,too late to eat,but the staff were so understanding,and told us to take our time while we ate our food.The location is very good.Hungry horse and Wetherspoons are walking distance.Lovely hotel,thank you to all at the hotel.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear nevilleb178, Thank you for taking the time to write a 5* review. This makes great reading. I will be sure to share this with all the team. We hope to welcome you back to our hotel in the very near future. Kindest regards, Warren Browning General Manager

"Cracker in Corby!"

4
22/03/2016

This is a great place with a really friendly staff. We were impressed with the quality of the rooms & the cleanliness. The breakfast was excellent with a great range. The hotel is well situated. There is a Wetherspoons, a Hungry Horse, Greggs, Domino's & subway just up the road.So, there is plenty of choice.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Sheps5558, Thank you for taking the time to write a review on TripAdvisor, I am delighted to read you enjoyed your stay. We look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"Two day Break"

4
22/03/2016

The location was ideal for touring the area and the hotel and bedroom were clean and warm The reception staff were very pleasant on arrival as were the restaurant staff Room 306 was a quite room facing a large lawn area which is available for exercise Adequate car parking

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear John P, Thank you for review and kind words. We look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"Great Place!"

4
21/03/2016

My boyfriend and I went for a weekend away just as a treat. The hotel was not your typical best western - it has clearly been refurbed and it looked great! The room was spacious and spotless with all the amenities we required, breakfast was delicious and the staff were super friendly and helpful! (even the night porter who we interrupted when we arrived late on Friday).

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Inbar91, Thank you for taking the time to write a review on TripAdvisor. I will be sure to pass this on to the team, especially the night porters! We hope to welcome you back to our hotel in the very near future. Warm regards, Warren Browning General Manager

"Helpful staff, we enjoyed our stay"

5
13/03/2016

Stayed on Friday night, our first room was lovely but had a large shower instead of a bath. My husband had injured his knee and wanted to soak in the bath so I went back to reception and explained and we were changed to another lovely room, this time with a bath. Very helpful man on reception who also gave us a map of the area when we were checking out on Saturday. Hotel very close to Rockingham Castle which was closed for the winter, would like to return to the area in the summer and visit the castle.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear KathyAndRoy Thank you so much for choosing the BEST WESTERN Rockingham Forest Hotel, Corby and writing a review on TripAdvisor especially a 5* review. We look forward to welcoming you back to our hotel and our staff will be more than happy to help you with the Rockingham Castle opening times. Kind regards, Warren Browning General Manager

"Excellent"

5
10/03/2016

Couldn't fault the hotel at all! Reception new starter was lovely, bar staff very good and the room and bed was spot on! Added bonus was getting a free late check out. Would stay again and recommend. Gardens are looking great too. Nice for a wedding

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Gabriella G, Thank you for taking the time to write to us here at the hotel. We are delighted to read you enjoyed your stay and we hope to welcome you back in the very near future. Kind regards, Warren Browning General Manager

"noisy"

4
06/03/2016

this hotel dont look to bad from the outside it has a nice waterfall the kids loved, the reception staff are friendly and welcoming, our room was a huge room in the corner would have been a great size for me hubby and our kids but we couldnt stay in the room as it had some god awful smell that got stuck in the back of ur throat, the staff were helpful enough and offered a plug in air fresher lol but even they realised the stench was too bad to cope with all night, they put it down to the carpet being cleaned! they gave us a new room that was tiny we had to squeeze one of our kids in our room and then squeeze the other one in with their aunt on put u up beds, its really noisy in this hotel, we were on the ground floor and the floor boards and stairs leading upstairs were so noisy everytime someone walked accros it sounded like a elephant :s we finally dozed of, the breakfast was the best bit about the stay to be honest, full english self service and juice machines so the kids can help themselfs also, but i was disapointed with the stay and glad to be going home

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Ronda O Really sorry to hear about your experience with us here at the hotel recently. We did have an issue which was somewhat out of our control and cannot apologise enough as you rightly say the smell was awful. We hope to have this sorted to negate such experiences in the future. I am delighted to read you really enjoyed the breakfast and hope to welcome you all back in the near future for a better experience. Kindest regards, Warren Browning

"one night stay"

3
06/03/2016

Visited for a meeting and stayed over. SAT NAV is no good leads you astray and then difficult to find. Expensive for what you get looking in need of some love and attention Staff are doing their job and no more. At times alot of noise and beds not the most comfortable

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear rmargaret2013, Thank you for taking the time to write a review. Sorry you had issues with the SAT NAV, we do use NN17 2AE which brings you on to the Corby Triangle where the hotel is situated and not the hotels post code of NN171AE. Sorry if that caused an inconvenience to you and hope to welcome you back in the near future. Regards, Warren Browning General Manager

"plasterer required"

2
04/03/2016

well easy location next to corby fc andcorby rufc breakfast self service first day run out of sausages, bacon plenty of fat nice yogurt bar looked standard first floor no lifts plenty of steps room card failed ceiling in room leaked needs removing re plastering and re painting rsj over window settled and cracked large section of plaster over window needs chiseling off and re plastering heating in room radiator under window but other side cool hence extra convector heater in room beds not good never got a good nights sleep while there pillow very thin while mattress very strong gauge bath access poor, ok for me at 6 foot but partner is 5ft 1 ins, no grab handle or rail to hold and wall mounted radiator too far to safely get out off shower ventilation in bathroom poor opened both bathroom and room door to clear mirror to have a clean shave outside ok car park need remarking and ideally re tarmacking as it showing its age

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Ian w, Thank you for your constructive feedback. We are working on all items you have highlighted to negate such circumstances in future, this is all work in progress. Thank you once again for your feedback, we apologise for this shortfall on this occasion. Kind regards, Warren Browning General Manager

"Very friendly receptionist but limited food on Sundays"

4
02/03/2016

The receptionist was exceptionally welcoming and friendly. The room was a good size and nice and warm.Breakfast was good with a decent selection. We had booked a meal in the restaurant but the waitress greeted us with the information that a lot of the menu options were off because their stocks always ran low on a Sunday. The food we did have was good without being amazing.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear ruthmich, Thank you for taking the time to write a review on TripAdvisor. I am intrigued to hear your comment about food running low being a Sunday! There were two items not available, I do hope this was not to much of an inconvenience for you? Thank you once again for taking the time to write a review on TripAdvisor. We look forward to welcoming you back in the very near future where all items will be on the menu. Kindest regards, Warren Browning General Manager

"Home from home"

4
02/03/2016

I stay at the hotel every week as I work in the area and it really is a comfortable place to stay. The staff are very friendly. From the reception team to the restaurant/bar staff and up to the management they cannot do enough to meet your needs and help you out with anything. The rooms are very comfortable and well furnished. I have even had the pleasure to stay in some of the luxurious suites which are very fancy and have bathroom facilities (jacuzzi bath, double shower) that make you not want to go to the bedroom. The breakfast selection is excellent and very tasty and there is a good selection in the evenings. The Chef's are very accommadating with any slight tweaks you may require to your choices also. Nobody likes being away from home but when you stay here, the environment, people and service doesn't make it all that bad.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear benwin1607, Thank you so much for taking the time to write a review on TripAdvisor. We hope to welcome you back in the very near future. Kind regards, Warren Browning General Manager

"Perfect for all parties and functions!!"

5
01/03/2016

I have used this venue in the past for family parties and functions and will continue to do so in the future. I want to start by saying that the event staff are amazing (especially Kayleigh) and always accommodate all requests wherever possible. I had my sister-in-laws wedding here on Saturday and again, all of our guests couldn't say enough nice things about the look, feel and hospitality of the hotel. Some of our guests stayed and really enjoyed the rooms and restaurant on site for breakfast. This venue is perfect for Asian weddings, not only are they extremely flexible to the ideas that you have and how to create your perfect day...it is also a beautiful place and the Rockingham Suite is big enough for most ceremonies. Thanks again to all of the staff at the hotel, all of you made the day feel very special!! We will be back very soon....xx

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Krishna G, Thank you for your kind words and the 5* Star review. We all look forward to working with you on many more events in the near future. Warmest regards, Warren Browning

"Really nice hotel, friendly staff and lovely food!"

4
28/02/2016

We stayed here for a couple of nights for my partners birthday. When we first arrived we thought the hotel looked quite old and dingy from the outside but we were proven wrong. The en suite room was absolutely spotless with a huge and very comfortable bed, complimentary tea, coffee and biscuits, a large flat screen TV, an iron in the wardrobe and a hairdryer in the drawer. We had a buffet breakfast on both mornings with a variety of foods including cereals, croissants, fruits and a cooked breakfast. The bar food was lovely as well and very reasonably priced for the portion sizes you get. Unfortunately the floor boards in the hallway are relatively creaky and you can hear people plugging into the sockets in the rooms either side but other than that you can't fault anything else about this hotel. There's not an awful lot to do in the area for young couples but it's great for a quiet relaxing weekend away. Really happy with our stay here and would recommend it to anyone. Everyone is welcome including dogs which I thought was really nice.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Abbey_216 Thank you so much for the in-depth review from your recent stay. I am delighted you enjoyed your stay and we look forward to welcoming you back in the very near future. Kind regards, Warren Browning General Manager

"A lovely break and centrally located"

5
27/02/2016

We picked Rockingham Forest Hotel as it was in a good position for us to visit Bletchley Park and Ely, Cambs. A huge car park back and front makes parking very easy. The modern exterior of the building doesn't do the inside justice really. The reception and lounge areas are lovely and comfortable. There are plenty of intimate quiet lounge areas ground floor and first floor to sit quietly and read. Background music is set at the right pitch so as not to be distracting. The staff are very friendly, helpful and cheerful from the minute you walk into Reception and throughout the hotel. The room was nicely decorated, spacious and everything worked. We ate in the hotel for breakfast and dinner all four days and the food could not be faulted. The portions were very generous, excellent quality and hot - apparently chef doesn't believe in small portions. I doubt most people could eat a three courser here. There is a very cheerful atmosphere within the hotel and I would gladly recommend it to anyone visiting the area, and will definitely stay there again if in the area. The Manager must be very proud!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Rosemary G Thank you so much for taking the time to write a 5* review on TripAdvisor. Your kind words will be shared with all the team. We look forward to welcoming you back in the near future. Regards, Warren Browning General Manager

"Line dancing weekend"

5
20/02/2016

My husband and I arrived yesterday for the weekend my husband unwell on arrival cannot Thank all the Staff so much for their support .We are into our second day anything we need at all at a drop of a hat . The rooms are beautiful . If you need quiet time alot of corners with seating to hide away with a good book . With their care and attention I too can enjoy my weekend . Thank you Joyce ,Ian Easton

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear 1954O8611TB, Thank you so much for your kind words. We look forward to welcoming you back in the near future. Kind regards, Warren Browning General Manager

"You will not be disappointed with this hotel"

5
19/02/2016

Excellent hotel in all respects. Bedroom and en suite clean and especially comfortable. Nice bright and warm place. Dogs made very welcome - a place to let them spend a penny, biscuits and bedding for them too. Food good - cannot rate this hotel too highly. Staff very caring and nothing too much trouble. Do hope to stay again soon.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Carol J Thank you for your kind words. We look forward to welcoming you all back in the very near future. Kindest regards, Warren Browning General Manager

"Lovely hotel 5*"

5
18/02/2016

Enjoyed 2 nights staying here, upon arrival we got given a free upgrade to the "His Lordship Suite" without even asking for any personal specifications for our stay, staff were lovely and very polite, all in all 5*

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear aaronchambers605 Thank you so much for taking the time to write a review on TripAdvisor. I am delighted you enjoy the upgrade of His Lordship Suite. We hope to welcome you back in the very near future. Kind regards, Warren Browning General Manager

"Modern Hotel, Friendly Staff!"

4
14/02/2016

Took my partner away for Valentine's Weekend to this hotel it is beautiful as you walk inside so modern and stylish!! The reception staff straight away were so friendly! Asking if we wanted to book a valentines meal at the restaurant etc very helpful, she also let us check in a few hours earlier which was really considerate and a bonus, never had a hotel do that so I thought that was fantastic! The hotel itself has lots of seating areas, the bar was good and stylish and stayed open till late which we liked! Also had a pool table, the restaurant was lovely and the food was delicious! We had a 3 course meal and couldn't move after it was all cooked to perfection. We also had breakfast in the morning which was lovely it's like a buffet so you can keep going up and you can also get your juice or coffee etc from the machine. The room itself we had just a standard room so I obviously knew it wasn't going to be stylish and may need a bit of a revamp, the only part we wasn't happy with was the window wouldn't close and there wasn't a safe in the room so we did feel a little uneasy. How ever I did write that on the questionnaire form and I'm sure the hotel will sort it as soon as possible, that is the only thing I could complain about the rest was lovely! Would be amazing if the hotel had a swimming pool and jacuzzi but it really was wonderful! Didn't catch the ladies name who was on the reception on the Saturday morning but she was very friendly and also Gemma in the restaurant was very friendly! So well done to all the staff at the hotel you made our stay wonderful! Drinks were a little pricey at the bar but I usually find most hotels charge quite a lot for drinks we had to double vodkas and it came to £14. So make sure you take plenty of cash! But overall lovely weekend and will definitely return to this hotel!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Amber B Thank you for choosing our hotel for your valentines weekend. We too wish we had some leisure facilities, watch this space. Thank for you for your kind words, we hope to welcome you back in the very near future. Warm regards, Warren Browning General Manager

"Relaxing"

5
14/02/2016

A very pleasant surprise, the rooms are very spacious with probably the best hotel bed I have slept in;comfortable and big. Lovely bathroom funky shower over biug bath tub. Breakfast usualk fare, I loved sausages, wife did not. Had an excellent beef Wellington for dinner on valentines, there were problems but dkinb sorted by members of the excellent staff. Management you have a talented team . The surrounding area includes a relaxing wetherspoons , Corby will not win awards for sites but shopping and residents good.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear paultrevor Thank you for taking the time to write such a review. The wellingtons went down really well. We look forward to welcoming you back in the very near future. Warmest regards, Warren Browning General Manager

"Top class"

4
09/02/2016

Booked this hotel for one night as our son's band was playing locally, have to admit we were not expecting much but boy were we surprised. Well appoined comfortable and clean bedrooms, we had the best nights sleep in a hotel we have had for a long time. Top marks for the bed blow what adverts say about another chain. Drink and snack in the bar , again no complaints good food and friendly staff what more could you ask for. This was meant to be a one off, but think we will stop there again to explore the area more.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear travelerman18, Thank you for choosing the Best Western Rockingham Forest Hotel for your recent jaunt to Corby watching your son play in his band. We look forward to welcoming you back in the near future. Kind regards, Warren Browning General Manager

"Charity trustee"

4
05/02/2016

The cleanliness of the bedroom was not up to standard (there were long hairs in the bath and a very dirty teaspoon) but otherwise the hotel was excellent. The staff were pleasant and both the evening meal and breakfast were fine.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Trevor J, Thank you for taking the time to write a review on TripAdvisor. I am sorry to hear that the cleanliness in your room was not up to standard, I will be reviewing this with the housekeeping team to negate this from happening again in the future. We look forward to welcoming you back in the near future. Kind regards, Warren Browning General Manager

"Perfect location"

5
02/02/2016

A very nice comfortable hotel, close to all amenities. Situated just outside Corby but a short taxi ride to centre of town for just a few pounds. Very welcoming staff. The rooms are a nice size with very comfortable beds. The décor in the corrdors is a bit tired . A lovely breakfast too.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Teresaags, Thank you for writing a review on TripAdvisor, this will be shared with all the team. We hope to welcome you back to the hotel in the very near future. Kind regards, Warren Browning

"One night stay after fire at booked hotel"

5
01/02/2016

We were booked at nearby Hilton but due to a fire we were transferred to this hotel. The staff coped extremely well with the sudden and unexpected influx of guests and I can't praise them enough for their friendly and helpful manner. The room was excellent and the bed very comfortable giving us both a good nights sleep. The hotel benefits from a large car park. The buffet breakfast was the best we have ever had with the large choice and quality of the food.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Roger T, Thank you for taking the time to write this review. We were sorry to hear of the arson attack at the near Hilton Hotel, we are working with them to look after all their guests best as possible in this very tough. We hope to welcome you back in the near future. Kindest regards, Warren Browning

"SHORT STAY"

4
28/01/2016

Groupon offer available when our bathroom was being fitted and we needed a couple of nights out of the house. Great rooms and staff, unfortunately the fire alarm went off in the early hours both nights. Manager suppossed to call us about the issue but never did!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear William P, Thank you for your review. I have tried to call you on the number given with no joy. Please contact me at the hotel on 01536 401 348. The fire alarm is for everyone's safety, the fact it went off both nights I agree is a burden. Thank you in advance for you cooperation in this matter, I look forward to talking to you in due course. Kindest regards, Warren Browning General Manager

"Kettering & District Caledonian Society Burns Dinner & Dance"

4
25/01/2016

We held our Burns Dinner Dance at the hotel which the staff helped to create a family atmosphere. Great care was taken to make sure that all aspects of the occasion were professionally dealt with.The large sprung dance floor was ideal for all forms of dancing. The food was excellent particularly the Haggis. After our overnight stay a most welcoming breakfast awaited us in the morning after a restful nights sleep in a very comfortable king sized bed. We will have no hesitation in booking future events at the hotel.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Marion E, Thank you for taking the time to write a review on TripAdvisor, I am delighted everything went well for your Burns Night Dinner. We all look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"Hampton couple short stay"

5
24/01/2016

A great offer on Groupon convinced us to have a night here. We were pleasantly surprised with our room when entering. A large well appointed room, king size bed and nice view of the garden area. Bathroom also sparkling clean. Fantastic nights sleep and woke up at 9am on Sunday morning. Haven't slept this late in years. Reception staff are warm and welcoming. Just a short walk to the castle. Be aware it is closed until March. Check website.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear 351sandraj, Thank you for the 5* review and your kind words, I will pass this on to the team. Kind regards, Warren Browning General Manager

"Stayed over Christmas Period; another Best from Best Western."

5
19/01/2016

We stayed 25th-27th December inclusive, and from the point of check-in onwards, greeted by Allen on reception, our Christmas break was made very special. All of the staff were extremely friendly and helpful, with an excellent eye for detail, in terms of ensuring service levels were maintained to a particularly high standard. Accordingly we wish to extend our thanks to the following members of staff, for missing part of their Christmas, to ensure we could enjoy one of our own. Warren's (General Manager) Team of: Allen (Rec), Greg (Waiting), Jane (Waiting), Conner (Carvery), Heather (Housekeeping), Rosamund (Rec), David (Head Chef), Liz (Management) and Gemma (Waiting). We are looking forward to returning soon; kind regards to one and all, C&D.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear SilverBullet96, Thank you for your very kind words. I am delighted you enjoyed your Christmas with us, I will be sharing your review with all the team. We look forward to welcoming you back in the very near future. Warm regards, Warren Browning

"Better than expected with a wow factor"

5
18/01/2016

Stayed 2 nights via a Groupon deal and there is nothing to fault at this hotel. Arrived and checked in very efficiently by friendly staff. Our room 203 was a big spacious room with a large King size bed and single sleeper for our 4 year old daughter. The ensuite was clean and spacious as well as modern. We had dinner both nights and the meals were well prepared and staff very please the and helpful. Breakfast both mornings was more than adequate including a continental option at the self service breakfast buffet which was a great treat. Coffee and juices etc were available from table top machines. It's hard to find any fault with this clean and modern hotel with plenty of parking spaces also. One suggestion to the manager; smokers as I've experienced at numerous hotels spoil the entrance with cigarette butt's discarded everywhere and smokers standing by the entrance. Again, this was a great stay at a modern and pleasent hotel I can recommend to everyone and unless you're the fussy £100 service for £1 type you won't be disappointed. Free wifi incidentally, complimentary tray and advice in the room and with reception on things to do in the area. We also had a iron and ironing board in the room and hairdryer. Stay and enjoy.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear clintcarol, Thank you ever so much for the splendid 5* review. I will be sure to share this with all the team. We look forward to welcoming you back in the very near future. I have taken note of your comments around smoking at the main entrance, we are looking to relocate this to the side of the property. Kind regards, Warren Browning

"One Night Work Stop."

3
14/01/2016

The hotel itself is very clean and spacious, plenty of free parking. The rooms themselves are a good standard and kept very clean. Reception staff are very welcoming and friendly. Breakfast is great with plenty of choice and very attentive staff. The negatives for me would be the bar food, ordered a steak and asked for it medium - It was probably only flashed in the pan for 2 minutes - very rare. The onion rings that came with it were like cardboard and bought from a local supermarket. Bar staff seemed very rushed off their feet at busy periods and had to wait over 10/15 minutes to get served. You couldn't be a secret agent in this hotel, the floor boards creek that much your very wary about waking up anyone in the rooms next door. Will stay again but will probably choose to eat elsewhere

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear PSS1919, Thank you for taking the time to write a review on TripAdvisor. I do hope you will choose to stay with us again albeit you were not 100% happy with the food. You should have mentioned this to a member of staff who would have happily rectified this for you at the time. Thank you once again for taking the time to share this with us. Kind regards, Warren Browning General Managere

"Clean and spacious"

4
12/01/2016

very spacious and clean, friendly staff, the castle was closed so please check before yo book, the hotel accommodates dogs, so whilst this did not affect me, it mat affect other perspective customers. the rooms were great and hotel felt clean and spacious

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Ned D, Thank you for taking the time to write a review on TripAdvisor, I am delighted to read you enjoyed your stay with us here at the BEST WESTERN Rockingham Forest Hotel, Corby. The Castle as you say is only open certain times of the year and this is due to the Castle not only being for commercial use but the Castle also houses the Watson family hence limited opening times. When visiting us again please do not hesitate in asking a member of staff for local information, we will all be happy to help make your stay more enjoyable. Kindest regards, Warren Browning General Manager

"Great stay!!"

5
06/01/2016

Came here with a £40 groupon voucher. Highly recommend the place! Very friendly staff, room was large and clean. Big TV and a king size bed and of course free wifi is a bonus. The breakfast was great (self service) plenty to choose from. Couple of tiny tiny things that could of been a bit better- my reading light didn't work and generally pretty poor lighting in the room. Our shower acted more like a hose pipe but was still nice and hot.Restaurant a bit too pricey for us so went down the road for some food. We would definitely come back here and I will recommend it to all my friends! Keep up the good work guys!!!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear karinamottley, Thank you for taking the time to write a review on TripAdvisor, I am delighted to read you enjoyed your recent discounted break with us here at the BEST WESTERN Rockingham Forest Hotel, Corby. Our food offering for a 3 star, full service hotel is very reasonable and in-line with market average, sorry you found this to be overpriced. Thank you for the review and we look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"work"

4
04/01/2016

I have stayed here at least once a per week for the past 4 years. not really had many issues to think of. staff are friendly & pleasant enough. room could be of a better standard in some parts of the hotel but otherwise I get a decent nights sleep whenever I stay here.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Reddevil689908 Thank you for taking the time to write a review on TripAdvisor. We are always looking to improve our offering both aesthetically and commercially. We look forward to welcoming you back to our hotel and thank you for being a loyal customer. Kindest regards, Warren Browning General Manager

"A disappointing Boxing Day meal"

1
31/12/2015

Both my partner and I are vegan. At the time of booking our Boxing day meal, we were assured that this was no problem and that we could be catered for. Unfortunately, this was not the case. When we arrived we requested the vegan starter from the member of staff who took our order. She seemed to be aware that there would be two vegans in this party. We were then served a mushroom tart with cheese. There was no vegan starter ready for us so the solution was to have the pea and ham soup, obviously without the ham. After that our confidence that the main meal was vegan was undermined. Finally, we enquired about the vegan dessert, only to be told that none of the desserts were vegan but they 'could do us a fruit salad'. Clearly, no provision for our dietary requirements had been made despite having received prior notice and payment for the meals. The result was a very disppointing meal and afternoon.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Keri J, I am sorry to read that you had this experience with us here at the Best Western Rockingham Forest Hotel, Corby. May I ask that you contact me at the hotel on 01536401348 to discuss this further so I can look in to exactly what has happened here? I look forward to hearing from you. Kindest regards, Warren Browning General Manager

"Christmas Day dinner for 14"

5
26/12/2015

Had a lovely meal at Corby best western today all staff so friendly & helpful and dinner was lovely even granny didn't moan! It was a lovely family atmosphere and I felt safe with my 6 & 8 yr playing best chilled xmas for me yet and no dishes!! The girl in events who helps you book , plan your xmas day is so good

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Sir/Madam, Thank you so much for the perfect 5* review, we value all our feedback and welcome everyone's thoughts on their experience with us here at the BEST WESTERN Rockingham Forest Hotel, Corby. We are all delighted you enjoyed this special time together with 13/14 of your family and hope to welcome you all back in the very near future? To avail of the best offers please contact Kayleigh in our events department or any of the first class team we have here in reservations. Thank you once again for choosing the BEST WESTERN Rockingham Forest Hotel, Corby for your recent festive break, we look forward to welcoming you back in the very near future. Yours truly, Warren Browning General Manager

"Amazing family get togethers"

5
20/12/2015

I cannot recommend this place enough. We usually have our family get togethers here at this hotel as they can always cater to groups of our size. Alan on the front desk always seems to be the one taking our bookings and is always helpful, knowledgeable on the hotel and its services and is a pleasure to deal with. Hopefully he will still be there when we return in the New Year. The bar and restaurant is great to spend time with friends and family and we have never had a problem with the food. The décor is a little dated but I have noticed the changes in the hotel so hopefully the bar and restaurant will be updated in 2016. If I can make a suggestion, for those on a budget the bottles of wine are slightly expensive. The competition in the area do bottles of wine at much cheaper prices. Not a big issue but for those that are cost conscious it could be a deal breaker. I look forward to returning.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Kay T Thank you so much for taking the time to write a review on TripAdvisor, this makes great reading for the team especially Allen who I know is delighted to see his name mention with this review. We are always making improvements on the hotels appearance and it is nice to hear you like what we have done to date, watch this space as we have more improvements being made and who knows, maybe the wine will come down! Thank you once again for taking time out to write such a review. We all look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"great staff"

4
17/12/2015

more modern hotels locally but this one has very nice rooms on just 2 floors and the staff make the whole stay well worth the money. clean and well laid out rooms and decent food too. a truly family atmosphere from staff as a good mix of mature experienced staff and some youngsters just staring out on there working lives make for a good team with smiling faces unless they were laughing at me?

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Mike d, Thank you so much for taking the time to write such a positive comment on TripAdvisor. I do hope no one was laughing at you but hopefully with you in a friendly way! We look forward to welcoming you back to our hotel in the near future, thank you once again for taking the time to write a review, we look forward to welcoming you to our hotel in the very near future. Kind regards, Warren Browning General Manager

"Very nice but no sleep....."

4
06/12/2015

I stayed here with my works Christmas Party group this weekend. The staff are very friendly and helpful, the hotel is well presented and my room was lovely.... ... Apart from the fact that it was freezing. I got in from the party very late and my room was like an ice box. I checked the radiator, which was switched off so I turned it on and nothing happened... Until 5am when all of sudden it sounded as if someone was in my room banging on the radiator with a lug wrench! I got up and turned the radiator off and the noise stopped. I then made the mistake of turning on the bathroom light, the extractor fan sounded like a generator was running in my room! The bed was very comfortable and thankfully I was on my own so I folded the duvet in half to get warm and did manage a little sleep. Pillows were very thin and had to be folded in half too. The party was fun, the food nice, breakfast buffet was good and as I said before the staff were very accommodating moving furniture to seat our large group in the bar and proving and helping to find glasses that one of our party lost. Overall I would recommend this hotel to friends but would advise them to check the heat is turned on before it gets too late and to take their own pillows.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Vik599, Thank you for taking the time to write a review on TripAdvisor. I am sorry to hear about your room and the heating being switched off, we normally leave the heating on setting 3 for our guests to change the temperature themselves using the thermostatic valve. I am pleased you found your glasses and enjoy the Christmas party offering. We all look forward to welcoming you back in the very near future. Merry Christmas from all of us here at the Best Western Rockingham Forest Hotel, Corby. Kindest regards, Warren Browning General Manager

"Nice and quiet "

5
04/12/2015

Very nice and quiet hotel. As always I like to come back to this hotel because of great people that work there. Lydia is making the best breakfasts in Corby. After refurbishment it is getting nicer and nicer. Aha there is one thing more. They have very nice place for weddings. If you want to get married go and check for yourself.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear gdzgdzgdz, Thank you for taking the time to write a review on TripAdvisor. This makes great reading, I will be sure to pass this on to Lydia. Thank you so much for this 5* review. We all look forward to welcoming back in the very near future. Kindest regards, Warren Browning General Manager

"Annual family Christmas party"

5
30/11/2015

The Fernie suite was well laid out, a lounge area and room for the children to play. The food, very good and the staff attentive The breakfast chef, Lydia, was brilliant. We've already booked for next year.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Christine K, Thank you for taking the time to write a 5* review, this makes great reading. I am delighted to read everything was perfect for you all and cannot wait to welcome you back next year. Thank you once again Christine. Kindest regards, Warren Browning General Manager

"good value"

4
23/11/2015

hotel a bit dated, staff spot on and very much on the ball. room lay-out first class. great value for money. Will always be my first choice when in the area. no parking problems and Wi-Fi problem free and a good signal

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear filibeg Thank you for taking the time to write a review on TripAdvisor, I am delighted to read that we are your number one choice of hotel within the Corby area. You mention the hotel is a little dated? We are forever striving to better our product, watch this space. We look forward to welcoming you back to our ever changing hotel in the very near future. Kind regards, Warren Browning General Manager

"Not impressed"

2
17/11/2015

We visited here for a bite to eat mid week and I'm not sure I would return. Decor very dated (picky I know!). We arrived and found they had a pool table which was great so we had a few games while we waited for our food! Well we waited and we waited and we waited.... When it arrived I actually couldn't eat my chicken as it was that bad and I'm not a fussy eater, I actually wrapped it in a napkin and took it home for the dogs! The waitresses were lovely however and they got the 2 stars, as for the chef I think he needs a little coaching! Stay away from the chicken dishes!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear T661981 Thank you for choosing the Best Western Rockingham Forest Hotel, Corby for your recent stay. I am really sorry to hear your that the food did not live up to your expectations you should have mentioned this to a member of the team and they would have rectified this for you immediately. I do hope this has not deterred you away from using the hotel in the future. Kind regards, Warren Browning General Manager

"Waited 3 and a half hours for food"

1
08/11/2015

Hotel and room generally good. Dinner catering was beyond awful. Was told to book for dinner, which I did. Was sat down at 6.45, didn't get starter until 8.20 and main until 10.20 as the chefs had left the kitchen to serve another function. This was not communicated. Organisation was non existent. Was fine to stay at so long as you're not dinning...

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear T1117TPbenw, It is with deep regret you had to be subject to this level of service on Friday night just gone. We were understaffed due to illness and couldn't cope with the demand at this time. This is not the normal service levels we adhere too and at this stage can only apologize profusely for this. I do hope you will visit us again and let us show you exactly what we can offer without any compromise on service or quality of product. Once again on behalf of the entire team we sincerely apologize for the shortfall in service. Kindest regards, Warren Browning

"Best-friendly!"

5
05/11/2015

I stayed here with my 5 year old son fron 30th Oct-2cnd Nov. I booked a double room bed and bfast and children 5 and under ate for free. It had been a few years since i had last stayed here and i was very impressed with the layout and how it looked. On arrival on the Friday we literally checked in and threw our bags in and ran back out but the room was fresh and clean and had radiators that you could control the thermostat for so even though it was chilly when we got back later that night it soon warmed up. I really want to praise the stff here. Andy behind the bar and Clare in reception. My son talks......a lot .......to anyone! And they both listened and chatted to him for ages. Clare rang housekeeping on halloween and asked then to leave my son an extra biscuit which they did, Andy spoke to him about his own son and chatted about games etc. He had also seen us on the sunday going out for a walk and later that night when i went to get a drink he asked me if we enjoyed our walk and where we had gone. There was two ladies doing the breakfast on the Friday and the Monday who were fantastic and again made such a fuss of my boy. Nothing was too much trouble. We even had to go back to the room on monday to fetch the pictures of what he had looked like on halloween because they wanted to see him dressed up! The other guests were lovely, it was fairly busy due to murder mystery nights and various things and there was a good atmosphere. On the Sunday eve i managed to spill a whole glass of wine all over my bed and carpet, i rang reception and someone was down within seconds, new duvet fitted and fresh towels left for me to replace the ones i had used mopping it up. The breakfast was nice, sausages were lovely and plenty of everything. Being away just me and a 5 year old doing a jam packed family visit is always pretty stressfull but the staff made me feel like he wasn't being a pain or that they had better things to do. This really took the stress out if things and helped me to relax when i had the chance. Thank you to all for a very nice stay. We will be back again!

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Kaye H, Thank you so much for taking the time to write a review on TripAdvisor, this really does make a pleasant read. I am delighted your son and you enjoyed the stay and everyone made the fuss of your son, rightly so. I will be sure to pass this message on to Andy and Clare. We look forward to welcoming you back to our hotel in the very near future. To avail of the best rates, please contact the hotel directly. Kindest regards, Warren Browning General Manager

"Not the best...Western"

3
05/11/2015

Stayed here for one night on 2/11 whilst visiting the area and sadly Not very impressed with hotel I'm affraid. The reception area looked good on arrival and receptionist was very friendly and helpful, however when we got to our room we were disappointed at how worn out it was...dead flys on windowcill, stains on carpet and ceiling (from leak upstairs Im guessing) Squeeky floor boards in bedroom and hotel corridors as well. Our room was next to busy road, so noisy all night long and impossible to sleep. Lovely big tv but unfortunately the reception was rubbish so we could only watch one programme for about 15 mins before the reception went and you had to turn over to another channel. We didn't eat in restaurant as it seemed abit pricey, we ate down the road at the Weatherspoons which was brand new, lovely food, good service, great prices and nice atmosphere. We did have a drink in hotel bar when we got back, which was nice enough but only a few other people there. The restaurant empty and a few people eating in bar. Not much atmosphere. After a bad nights sleep we checked out. The gentleman at reception took our payment and didn't chat, he didn't even ask us how our stay was, he wasn't interested im affraid. It's a shame as could be a nice hotel but not recommended at the moment.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear TripAdvisor Member, Sorry to hear of the shortfall in product and service alike in regards to your recent stay with us here at the Best Western Rockingham Forest Hotel, Corby. This is somewhat non-reflective of our hotel and product but your opinion all the same. If Wetherspoons is your choice of food and price point, that says it all really! We cannot get it right all the time. Yours truly Warren Browning General Manager

"Rocky Horror Resurrected Murder Mystery Night Event"

5
01/11/2015

I've attended four of these now, each one seems to surpass the previous event held at this hotel. As it was Halloween, the hotel was busy but that didn't mean a decline in service, if anything they excelled infact. There was a 3 course meal, which between the 18 of us everyone at the complete menu - with no complaints. The food was hot and very good indeed. There was plenty of vegetables too. The staff were always on hand if anyone needed anything which made all of evenings an enjoyable one. Murder Incorporated provided the entertainment and they too were better and though most of us got the wrong murderer (ok a couple of us did, not me!) we thoroughly enjoyed the acting and the interaction. If you've not been to one of these before then what are you waiting for. A couple stayed over and stated what a good sleep they had & the breakfast was really good too I'll be back for the next one on 27 February 2016.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Steve F, Thank you once again for not only writing a 5 out of 5 review on TripAdvisor but also making us your choice of venue for the murder mystery events held in Corby. This makes great reading and am delighted you compliment all staff that helped to make this event great. Thank you once again Steve F for taking the time to write a review on TripAdvisor, I do hope we welcome you back to the hotel in the very near future, if not we look forward to welcoming you back in February 2016. Warmest regards, Warren Browning General Manager

"Disappointed"

3
01/11/2015

Just returned from a two night stay with my husband as we needed a bit of R & R following a stressful time.we were hoping to spend most of the weekend 'holed up' in the hotel just chilling as we figured there was everything we needed to escape from the stresses of life...a room, restaurant and a bar! on arrival, we headed to the restaurant which was busy and loud (but, ok..we didn't expect it to be quiet..that might have been too much to ask).This didn't last long and soon, we were the only ones left eating (it was still only about 7pm).Again, this was fine, if not a bit weird as the staff were busy stripping the tables all around us.Having asked for the dessert menu,we were then left..to the point that we gave up waiting and left.The meal itself was OK.. Nothing special (especially for the price).On enquiring the following morning how much the buffet style breakfast was (£8.50 each) we decided to head a short walk down the road to Wetherspoons which, by comparison served a lovely (large) freshly cooked breakfast and great coffee for us both for less than £10- a saving of over £7. We ate here in the evenings too ( great selection/great prices and atmosphere).During our stay, the reception on the TV was extremely poor (many guests complained).. We were told that it was due to a problem in the area (but not every tele was affected?). Anyway, we won't be returning. Probably ok if you're visiting the area out of necessity but if you're after a nice chilled out weekend,slobbing in front of the tele then you may be better staying at home.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Julesx-p, Sorry to hear you didn't enjoy your stay with us here at the Best Western Rockingham Forest Hotel, Corby. If Wetherspoons is you choice of dining over the hotel's locally sourced produced and award winning produce, then I really wouldn't like to comment, each to their own! The television issue was local to the area and somewhat out of our control, this was confirmed by BT. Thank you for taking the time to write this review. I am sorry to read you will not be using us again. Warren Browning General Manager

"Nice hotel, a little noisy and hard to find"

4
29/10/2015

When I stayed at this hotel I remembered recieving an email saying not to follow the sat nav as it would take you to a different location and it provided instructions to follow. This however is difficult to follow if you are travelling from far away and have no sense of direction such as I! I had to call twice to ask for directions on how to get to the hotel, it would make more sense to provide details of a postcode nearby as I had to keep stopping the car to look at the directions that had been emailed to me. When arriving at the hotel the staff were very nice, they didn't offer to help me carry my 4 bags I was carrying which was a bit of a shame so I hauled them up 2 large flights of stairs alone - saved me going to the gym i guess! The room was comfortable but the walls were very thin and when I stayed there were quite a few builders staying over, this meant that I had to listen to a lot of loud swearing whilst they were on the phone in the room next door from both sides (I'm not even sure if they were talking to each other). Luckily I travel a lot so I had my (industrial) sized ear defenders to hand and managed to get to sleep. For dinner I ate two starters which were very nice, staff were chatty and friendly as were other people in the bar. There was an odd boiler noise in my room too, I think the boiler must have been located somewhere close to my room as whenever someone turned on their tap within a 5 mile radius it would wake up the boiler which would raw and rumble for a little while before returning to its slumber! Great location hotel and I would stay here again I think I would just specify that I would like a quiet room - very clean hotel.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear L1220, Thank you for you for taking the time to write a review on TripAdvisor, this makes an interesting read. I am sorry you were not offered help with your luggage, this is something our front office team offer on check in. Sorry to hear you had to experience some choice language from other customers in the hotel, this is not something we do not take kindly too and do ask that if any of our guests are witness to this that they tell us and one of our managers will address this accordingly. I am not sure what the noise was you could hear, maybe the boiler as you rightly say, if we had been notified we could have moved you to a quieter room. Thank you once again for sharing your feedback, we look forward to welcoming you back in the near future. Kind regards, Warren Browning General Manager

"where,s everyone gone ??"

5
27/10/2015

its a great place with lots of room ,great bar , foods good. but there no one there. booked for a long weekend,fine no problem ,turned up good room. food good, beer very good,but the place is a ghost town,sorry where have they all gone ?? just a short walk from the hotel and your in the countryside, which is great for walks and wildlife.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Bob708, Thank you taking the time to write a review on TripAdvisor, reading such reviews is a pleasure and we welcome all feedback. I am pleased we ticked all the boxes for you except the number of guests frequenting the hotel itself, we are a busy hotel with this being taken in to account I can only imagine they were at a wedding or a local function of some kind; maybe the speedway? Thank you once again for writing a review Bob708, we look forward to welcoming you back in the very near future. Kindest regards, Warren Browning General Manager

"Plenty of parking, decent bar and restaurant"

4
27/10/2015

The hotel itself can be a bit tricky to find as it is on the A6003 on the way out of Corby. Once there you will rewarded with a good sized car park. The reception area is huge and the staff friendly. The bar is well stocked and was busy all the time I was there or in the restaurant. There is no where within walking distance so just as well really. The food in the restaurant was served quickly and efficiently. I'd stay here any time again.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear John B, Thank you for taking the time to write a review on TripAdvisor, we are delighted to read such positive comments and really pleased you had a good experience with us here at the Rockingham Forest Hotel, Corby . We look forward to welcoming you back in the very near future. Kind regards, Warren Browning General Manager

"A Family wedding"

5
25/10/2015

Arrived on 22nd Oct. for 2 nights & was made very welcome by the efficient reception. We were here for a family wedding & there where quite a lot of family members staying. We had a great evening buffet & wedding breakfast, which were all well presented. The rooms were very comfortable, in fact too comfortable, as I did not want to get up on both mornings! The hotel looked after all of the wedding guests without exception. The breakfast was well presented & plenty of choice. Eat as much as you like!!! On the day of the wedding I was a little early at the bar, & on my own, The hotel staff were all busy at that particular time, & the manager, who was in the area at the time, came over and apologised for the wait & served me my drink himself. A very nice touch, most appreciated. If I have cause to require a hotel in this area again, I would definitely book here again. Thanks for making us all welcome.

"Great when you find it!"

5
21/10/2015

This seemed an ideal stopping point on our way from the West Country to north Norfolk. Working from SatNav directions for post code, we took 2 shots at finding the hotel - SatNav's problems, not ours. So your's might do the same thing! Very efficient reception, executive room spacious and spotless, heating/aircon efficient, decent sized tv. Only problem was towel heater in bathroom (the only source of heat) was not working. Quick call to reception and someone came up to investigate. (We were offered an other room, but declined as we had installed ourselves) Looked like blown fuse. Five mins later and back with replacement fuse and all working. No need for 1st class degree in Greats from Cambridge! Job done, very efficient. We decided to have dinner in the hotel and were pleasantly surprised to have a very good meal, well cooked and excellent service. Excellent breakfast too. We were fortunate to book this room at half price! Excellent.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Andrew M, Thank you for taking the time to write a review on TripAdvisor, this makes great reading, I am delighted issues you were presented with were dealt with efficiently. We look forward to welcoming you back to our hotel in the very near future. Kindest regards, Warren Browning General Manager

"Excellent"

5
20/10/2015

Stayed for 4 nights for business and I have no complaints what so ever nice hotel, nice staff, good service and good prices very happy with the overall experience, would definitely recommend and stay again.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Connor M, Thank you for the 5* review on TripAdvisor, I am delighted to read you enjoyed your stay with us here at the Best Western Rockingham Forest Hotel, Corby. We look forward to welcoming you back to the hotel in the very near future. Kindest regards, Warren Browning General Manager

"An out of the way place worth finding.."

4
18/10/2015

Whilst this hotel is somewhat off the beaten track, it does surprisingly well. The rooms are clean and comfortable, and the beds nice and firm for a good nights rest. The hotel food is better than many hotels I have recently visited.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Shilumbu Thank you for taking the time to write a review on TripAdvisor. We take all feedback very seriously and welcome all comments. We all hope to welcome you back to our hotel in the very near future. Kind regards, Warren Browning General Manager

"First class"

5
15/10/2015

Superb hotel , very well appointed and very spacious. Our room was excellent and very comfortable. We did not have an evening meal there as we were out and about all day but enjoyed a very good breakfast there and a special note about the waiting staff who were very helpful and welcoming with beaming smiles, I did not get her name but the black girl especially was excellent.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Robert C, Thank you so much for taking the time to write a review on TripAdvisor and especially a 5* review. The waitress you mention is Amal who is a newly appointed member of staff to the Hotel and thank you so much for recognizing her as excellent, I will be sure to pass on your comments to Amal. Thank you once again for taking the time to write such a good review, I do hope we will be welcoming you back to our hotel in the very near future Kindest regards, Warren Browning General Manager

"Excellent value for money"

4
12/10/2015

My husband and I g got a great weekend deal through living social. We found the hotel clean and tidy. The staff were all welcoming and friendly. We had dinner and found that to be your standard sort of pub food but nice all the same. The breakfast in the morning was buffet style with a lot of variety.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Killerwhale125, Thank you for taking the time to write a review on TripAdvisor, your feedback is key to us here at the Best Western Rockingham Forest Hotel, we use this information to better our product and service alike. Thank you once again for your feedback. We look forward to welcoming you back in the near future. Kindest regards, Warren Browning General Manager

"Good with excellent customer service"

4
05/10/2015

My partner and i stayed here for the second time in three months on Saturday night. The room was very good,very clean and quiet. The reception staff were most helpful. In the morning we invited 4 guests to have breakfast with us. We had done this before,and again it was no problem,and it was a first class cooked breakfast We spoke with Lydia,the Scottish lady,who was most helpful and polite. We will certainly return,good value for money and very helpful staff. THANK YOU.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear DennisCardiff, Thank you so much for taking the time to write a review on TripAdvisor and especially being a loyal customer to our hotel. We take all feedback very seriously and welcome our customer feedback. I will be sharing this feedback with Lydia who will be delighted to be mentioned by name. Thank you once again for taking the time to write a review, we look forward to welcoming you back to the hotel in the very near future. Warm regards, Warren Browning General Manager

"Highly recommended!"

5
04/10/2015

Excellent friendly service, made to feel welcome as soon as we checked in (Claire you are a star). Large clean room and facilities, with an excellent buffet style breakfast. Can also recommend the restaurant. Will definitely use again when in the area.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear philthefish801 Thank you so much for taking the time to write a review and especially one that makes such nice reading. We all look forward to welcoming you back in the very near future. Kind regards, Warren Browning General Manager

"Great Hotel - Food appalling"

4
02/10/2015

The hotel itself was great, clean, friendly and a huge room. I would definitely use the hotel again. The Very Good rating is for this reason. However..... 1 the menu did not describe adequately the food that was served i.e. BBQ chicken burger was actually chicken breast shoved in a white bap and smothered in BBQ sauce 2 food served was not as described on the menu i.e. steak chips served not French fries 3 the quantity of food served was ridiculous, the chicken burger was actually one and half chicken breasts, the bap was the size of a side plate, there was enough chips for four portions and lastly the lettuce in the burger was iceberg and limp Please update your menu and reduce your portion sizes. We did advise the duty manager who took all our comments on board and said she would pass them on.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear juliatki, I a delighted to read your review on the hotel in general but very dissapointed to hear about the comments in regards to the food offering, we are currently undergoing changes in the kitchen and re-writing new menus as as our guest services manager mentioned we do take all feedback seriously and try to make the changes necessary and implement them accordingly. Thank you once again for your constructive feedback, hopefully next time you visit the food offering will be to your liking and again will give us your feedback accordingly. Kind regards, Warren Browning General Manager

"In dire need of an overhaul, but okay"

3
01/10/2015

Rooms are spacious and generally clean, although there were some small dried spots of blood on 2 of the pillows. Not too big of a problem as the comfortable beds (if you like soft) had 4 pillows to choose from. Bathroom was also clean, but the shower was very iffy: low pressue meant the water just dribbled out of the rain shower head and the showers have shower curtains :( The (omnipresent) firedoors are very noisy, as is the entire hotel: bring earplugs! The food in the lunch buffet was far from high cuisine and frankly not very good: dry fish or greasy meat. The floor, covered in carpet with a very wide variety of stains throughout the hotel, is extremely creaky, which is very annoying when you're in a meeting with presentations and people walk through the room, creaking away. However, it's relatively inexpensive, wifi's good, staff is okay and the beds are comfy.

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear Rainer1908, Thank you for taking the time to write a review on TripAdvisor, I am really sorry we did not meet or exceed your expectations on this occasion. I do hope you will choose to stay with us again in the near future and hopefully we can exceed your expectations next time around. Once again I am sorry we did not exceed your expectations on this occasion. Kind regards, Warren Browning General Manager

"An OK hotel"

3
23/09/2015

Not an east hotel to find on Satnav as Rockingham Road is long and the hotel is situated at the end farthest from the town centre. Stayed here for 1 night midweek on business, friendly meet and greet, room clean and large with comfy bed. Basic tea and coffee, no flavoured teas or biscuits, bathroom tired with a leak around the top of the shower head which flooded the bathroom. I didn't eat evening meal there but did go for a good pint of Doom Bar but otherwise the bar was dead. There was a good buffet breakfast and overall my stay was Ok,

Warren B, General Manager at BEST WESTERN Rockingham Forest Hotel Corby, responded to this review
Dear J W Thank you for choosing the Best Western Rockingham Forest Hotel, Corby for you recent one night stay on Business. I am sorry to hear we did not exceed your expectations but also welcome your honest feedback. We are currently working with the Post Office to establish a better pin point on our post code as you rightly mention our post code is some what misleading on some particular satellite navigation devices. We do hope to welcome you back to our hotel in the very near future. Thank you once again for taking the time to write a review. Warm regards Warren Browning