Best Western Plus Hannaford Inn & Suites,  Cincinnati

4.5/5  - based on 413 guest reviews.
5900 E Galbraith Road, 45236-2252, Cincinnati, United States - See map
+1 513 936 0525 +1 513 936 0087



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1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Valet parking
    Valet parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 413 traveler reviews
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Close to Kings Island, our Cincinnati hotel guests get the best of both the city and the outdoors for a competitive rate. Spacious suites are perfect for an extended stay, and catching a game of the Cincinnati Reds is icing on the vacation cake. The charming city of Blue Ash is a short drive away, and the Kenwood Towne Centre Mall makes shopping the sport you know it is. We're known for our location in downtown Cincinnati, but there's more to this property than walkable attractions. We also dish up plenty of service, quality amenities and rates that make an extended stay nearly a requirement. The University of Cincinnati and Xavier University are both near our Cincinnati hotel, and we regularly host guests in town for campus events. Whether its graduation weekend or you're here to teach for a semester, welcome to your home away from home. Sports teams, groups of fans and homecoming celebrators all count on us for the best stay in town. The Best Western Hannaford has a great location, only a short drive to most major attractions and businesses in the Cincinnati area. The hotel rooms are very comfortable and are great for extended stays and business travelers. Employees of Belcan, Itelligence, Proctor & Gamble, and US Bank® are all regular guests. Whether it's a night or a few weeks, we'll go above and beyond to provide you with the friendly service you deserve. Luxury bedding, cool rooms and easy access to attractions are all yours at this Cincinnati hotel. This is how your vacation should be. easy, affordable and with plenty of room. Kitchenettes make it simple to feel right at home, and the modern amenities like a 24-hour fitness center and business meeting center let you take care of all your business. Book your suite at Best Western Plus Hannaford Inn & Suites today for the best rates! Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 413 guest reviews
Certificate of Excellence
Business Business 86
Couples Couples 87
Family Family 147
Friends getaway Friends getaway 39
Solo travel Solo travel 26
Sleep Quality
Best Western Plus Hannaford Inn & Suites,Cincinnati
  • 5
    « Very impressed »

    We normally stay at a Hilton or better when traveling or on vacation but elected to give his hotel a try. Everything about our stay was a pleasant surprise. Very clean, quiet and well decorated lobby and room. Free breakfast included an omelette station. Would recommend to anyone.

    « Excellent Stay »

    My stay at this hotel was excellent. It is in a great location. 15 minutes to everything. Staff was excellent. And the omelettes at breakfast were delicious. I will definitely return to this hotel in the future.

    « Good Choice »

    The rooms are big and clean. Has a mini kitchen with microwave oven, eating utensils. Shower is glorious and we slept soundly. Max, the guy from the front desk is very helpful and is efficient. The hotel is near a big mall -- Kenwood. Breakfast is just basic but good enough as they have an omelette bar from 730-930am. Coffee and tea is available anytime and located at the lobby. Free wifi and free parking!

    « Front Desk Clerk, Jamie Gets Kudos! »

    Upon checking in, the front desk clerk Jamie, was pleasant and friendly. The room was fabulous and I was very pleased with choosing this hotel. A situation arose in which another guest left their dog in their room to go out to dinner and it began to bark non-stop. Jamie took control of the situation calmly and professionally. Jamie told me that she was able to reach the pet owners, but they said they were out to dinner and would not be returning right away. Jamie reassured me in a composed manner that the conduct of the pet owners would not be tolerated. She offered to move me to another room, but as we were talking, the guest that had the dog returned. Jamie courteously asked them to leave with their dog. Jamie took care of the situation, and turned what could have been disastrous, into a good experience for not only me but other guests as well. Best Western is fortunate to have such a great person working for them. Good job Jamie!

    « fantastic »

    This hotel was fantastic. Thank you for upgrading our room and treating us with the up most respect thanks to Max for getting us settled in. and breakfast was great your omelets was fantastic. I wish all hotels would have your standards. thank you and we will for sure be back I would recommend you to anyone.

    « Very spacious, clean, good breakfast, good price »

    Stayed over the weekend for our child's family weekend at a near by college. The hotel was about 15 minutes from downtown Cincy. The room was very great -- one bedroom plus a suite with kitchen, and breakfast in the morning, all for $129 per night. Not usually a big fan of Best Western but this might change our minds.

    « Nice Stay. »

    Stayed here on our family trip to Kings island. Really Nice hotel. They offer a free beverage (soda or adult) which is nice. The pool is a little far away and outside, but there is a pool. They were extremely helpful and accomodating. Would definitely stay again.

    « a bad stay »

    Pool chained shut when I specifically asked if it would be open when I made the reservation. Room REEKED of smoke, even though non-smoking facility. TV remote broken, so had to move rooms at 11pm. Pull-out couch for 16 year old son was twin sized with 1 inch thick mattress. He slept on the floor for 2 nights. Issues with bill at checkout...need I say more? Best thing about hotel: location and there are about 10 hotels within 1/4 mile so check those out first!!

    « Great Place - Good Value »

    Rooms were very clean and offered extra value for your money such as china, microwave freezer and refrigerator. Comfortable bed, very quiet, and its location is convenient to many places both to eat and visit. I was very impressed with the exhaust fan in the bathroom. This is the first place I ever stayed that the fan actually cleared the room leaving no moisture residue on the mirror. Breakfast buffet was excellent with customized omelets. The pool was spotless--a rarity for September. It was difficult to believe you were in the city. I would highly recommend.

    « Best Western Hannaford Inn »

    If you are in Cincinnati this is the place to stay if you want a quality place to stay that doesn't cost an arm and a leg. The staff go out of their way to help. I stay here 5-6 times a month on business. Rooms are large and spacious

  • 5
    « I like this hotel »

    This is the second time we stayed at this hotel. I like the King rooms. It offers a kitchen with a living area and the bedroom is separate. The bathroom is a little small but I can deal with it. The location is near the mall and restaurants.

    « Stay at Best Western »

    The desk took quite a good while to get to us waiting in front of her. When I called to reschedule our overnight stay from Friday to Saturday we could only get the king bed so I said o.k. I should have looked for other openings first because we ended up paying $50.00 more than planned and we were just visiting family. I appreciated the clean quiet atmosphere but we have had rooms in other parts of the country which were just as nice with better breakfast areas and did not cost so much.

    « Very good place to stay and meet friends »

    We stayed here while we met up with family from all over. It was close to restaurants and shopping. The complementary breakfast was extremely good for a place like this. The rooms were good size and accommodated a small family easily with a full kitchen. Very good value for the money

    « My stay »

    Love this hotel. It's always my first choice whenever I visit Cincinnati Ohio. My Boyfriend and I always enjoy our stay. The staff is very polite and accommodating.My room was also updated without asking. Great experience.

    « Nice location, poor cleanliness »

    The location, exterior and lobby of the hotel appear that it is a great value. However, our room had hair on the bathroom tub, sink and and floor. Additionally, the towels and sheets appeared old as the towels were worn and the sheets had many snags. Overall, the cleanliness concerns would cause us to avoid staying at this hotel again.

    « Rooms are spacious! »

    My husband and I booked 2 rooms; one for our adult children and one for ourselves. It was a nice surprise to see how large both were. We had a king suite and they had 2 queens. There was a couch and kitchenette in both rooms. It was a little older hotel, but very clean and the staff was very nice and helpful. The made to order omelets Sunday morning were delicious! (and free!)

    « Best hotel in Cincinnati area. »

    We have been coming here for 7 years. Traveling from Mississippi to bring son to doctors. This place is just like home. Clean, inviting, comfortable, awesome staff. A true oasis. If someone gives bad review... They lie.

    « Very Enjoyable Stay, Exceeded Expectations! »

    My wife and I were in town for a ballgame and this Best Western was a pleasant surprise. Best Western is usually a great place to stay, but this hotel a level above. Spacious and clean room, helpful staff, plus they made us omelettes! 10/10 would stay again.

    « BW Plus Hannaford »

    Hotel was very nice and neat. Clean and comfortable. Only downfall was our room was not ready at check in. Majority of the staff was excellent and went out of their way to assist you. Rooms were very nice and priced reasonable. The hotel has a pool but is detached from hotel.

    « Great budget stay »

    Spent 1 night here and was quite surprised since the rate was so low. Less than $90. Bed was extremely comfortable. Very good no charge breakfast with bacon, sausage, waffles, eggs, pretty good coffee... Only negative was I had asked for a non smoking room and there was signage in the room forbidding smoking, but some selfish idiot smoked in it anyway. Clerk graciously gave me another room

  • 4
    « Great value, comfortable room »

    I was quite pleasantly surprised with the amenities and comfort the room provided ... including a mini fridge, microwave, sink and dishes ... we could have brought in food to the room and been quite comfortable. Great beds, nice breakfast, reliable internet. I would book this hotel again.

    « Enjoyable overnight »

    Located on the edge of the city, near plenty of shopping & restaurants. We enjoyed our king size bed & room. The room was clean, including the carpet. The complimentary breakfast was just okay. There are no fresh options for the omelets and most everything is processed, except for apples & bananas. We booked through Hotwire & felt we got a great deal!

    « Omelets for breakfast! Needs better pillows. »

    This is a decent hotel and a charming one for Best Western although visually old. A nice touch is someone preparing omelets at the breakfast!!! I only wish this chain would upgrade its pillows from bouncy foam to something softer. Feather would be so nice. My neck is at a 45-70 degree angle on these pillows and I have to sleep without one. While they're at it better sheets and mattresses would be great too but they are passable.

    « Clean, great room! »

    We stayed here after a concert at riverbend. Very clean and quiet. King suite..... Super comfy bed! Delicious breakfast included in the morning. Would definitely stay again. Had full kitchen which we didn't need, but was nice anyway. Called ahead for late check in, no problem. Very nice staff!

    « Awesome »

    Super friendly staff and excellent breakfast. The hotel is super clean, great shower, and spacious rooms. Front desk were kind and went out of their way to accommodate us, especially najwa. The owner was very friendly and even helps with breakfast, even on weekends. I would definitely stay again and highly recommend it.

    « Great Family Location in Cincy »

    We were very happy with the Kenwood area Hannaford Inn and Suites. It was clean, well maintained, and had a homey family feel among the service staff. I think it is also very well appointed for people needing to make an extended stay or for business travel.

    « Nice hotel, very comfortable. »

    This hotel is very comfortable and stylishly decorated for a Best Western. I really liked my two-queen room, which has a nice desk, nice TV, mini-frig, microwave, sink and cupboards with glasses, cups, plates, silverware, toaster and coffeemaker. I think the fitness center is very good, unless you are looking for a complete weight machine workout. I didn't get to use the outdoor pool, but it's surrounded by very nice landscaping. My only real complaint was the housekeeping, as it was not done completely any of the days I stayed here. But I would stay here again and recommend it to others.

    « Great Hotel »

    This is a great place to stay ! The staff here was pleasant and extremely helpful. It has a very neat outside pool rec area off to the side and is great for kids. The hotel is kind of heard to find, but its a jewel, so that is no big deal. It is almost in a residential area, close to the mall. The room was very spacious and clean. The bed was soft and had plenty of pillows. We heard no one from the other rooms or hall. The Kitchenette was well stocked. It is really made for someone who would stay a few days. The bathroom is a little small- but ok. Very clean. The breakfast was typical, however they have a omelette station and that is a plus. We will return here !

    « Stay for one night »

    Good place to stay for a night while you are travelling. The staff was very helpful. Hotel is clean and room was good. Small kitchen is in the room: fridge, microwave,plates, glasses and all the necessary cutlery you will find. 24- hours in the lobby hot water, coffee. They take the deposit 100$ per night, but when you check out they'll return. Breakfast was included, it was so simple, but it's ok. Our staying was very comfortable. Near located big Mall with everything you need. So I advice this hotel for tourists.

    « Beet Western »

    I stay at this location almost weekly because I found this to be a good value. The staff are so very helpful. They always work to get me a wonderful rate. They remember me. The rooms are all large so you feel like you are getting a wonderful deal. The breakfast is great each morning with made to order omelets. i would highly recommend this property to anyone coming to Cincinnati. It is located next to Kenwood Town Center which is a great mall. There are a lot of places to eat nearby.

  • 4
    « Good for a stop-over »

    Spent a night here as a stop-over en route to Tennessee. The reviews were positive and the room rate was good. Finding it was a little tricky as it's just past the I70 overpass and, being set back from the road, can easily be missed. The parking lot seemed small but we managed to find a spot at the back. Check-in was fast and the lobby area is warm and inviting. The room was clean and comfortable with a small sofa and kitchenette. They layout, however, was rather choppy. A small desk and chair blocked easy access to the small bathroom; the TV was parallel to the beds; and the A/C unit blew directly onto the bed nearest it (where I slept) and made comfortable sleep difficult. The free WiFi was among the best I've seen in hotels. Great signal and streaming a ball game from my iPad was flawless. Breakfast was your typical fare, though they had someone making custom omelettes from a hot plate. This, I found, to be a slow process and waited 15 minutes for mine to be ready. Granted, the place was busy but perhaps a second station would help speed things up. The dining area is small for the size of the hotel so get there early if you want a seat. Management had opened up a conference room when there was standing room only. We never used the pool but it's outdoor and located at the back of the property, almost as an afterthought. Seemed busy late in the evening though. If passing through again, I'd give it another go mainly because of the room rate.

    « Clean and Comfortable Room »

    Booked this hotel as home base while we explored Cincinnati. It was convenient to the interstate (I-71). The hotel was nice. We were upgraded to a "King" suite, but would have preferred the double room we booked. However, the kitchenette was a nice amenity, although we did not use any appliances other than the full-size fridge. Breakfast was good. The to-go breakfast was just a granola bar, an apple, and mini bottle of water, and could have been better.

    « Class act accomodations »

    Very nice hotel with beautiful extras. Rooms are spacious and well appointed. Beds and linens are super comfortable. Near UC and the Kenwood shopping center. Easy access from the express way. Staff was welcoming and took care to locate our multi-room reservations in the same area and on the ground floor for easy access.

    « Room could've been cleaner. »

    Room could've been cleaner. Hotel could've been cleaner overall. Breakfast was good. Omelets were great! The Cook made me and my Husband omelets even though the omelet time was over. I just feel that what I paid for the weekend stay it could've been a higher level of service (cleanliness). The Staff were very friendly. On my way to the pool and they took my clean white hotel towel and gave me a "pool towel" Though it was clean it was an old faded tattered bath towel rolled up as if they were offering me a fresh absorbent new towel. It was absurd. But because i'm not snobby I took it. With a few changes, I would recommend Hannaford Inn & Suites to others.

    « Bedding Down at Best Western »

    This motel was reserved for our New Years base in Cincinnati. It was an excellent choice; one which will be repeated for sure. The hospitality was great even beyond checkout. I received a call on New Years Day, while dining in Newport that slacks and shirt had been dropped in parking lot while loading the car at checkout. We happily returned later after our dinner to reclaim my clothes. This is one of the best Best Western Plus' I have stayed in.

    « Felt like Home »

    Excellent comfort, cleanliness, overall great experience. Staff was attentive to all needs. We forgot our hanging clothes, called and delivered without question. However I talked to on the phone immediately went and checked our room and called me back. Thank you for best breakfast ever. Went to see the Cubs play and was just a short ride to park. ??

    « Great place to stay »

    This is a great hotel for many reasons. Conveniently located next to Kenwood Towne Center mall, many restaurants, and tons of shopping. There's an outdoor pool, and full kitchen! I love the king room with separate living area. LOTS of table spaces to set luggage (so not on the floor) or shopping bags, or groceries, etc. Breakfast in morning has all the normal stuff plus waffles and an omelet bar. Staff is always quick to refill something that has run out or help in any way. We see the same staff year after year. The decor is nothing to write home about, but it's not necessary to have a posh stay, especially if you aren't in the hotel room that much. I really like the hotel and will go back again. They also have a deal for patients at Cincinnati Children's Hospital. Good people.

    « Large suite rooms »

    Lovely hotel, located next to a large shopping mall. The king suite was large and clean with a kitchenette. Unfortunately, the sofa bed was extremely uncomfortable. I don't think they have changed the mattress in years! My back was killing me the next morning.

    « Great Hotel »

    Fantastic customer service. Everything was clean. Was late looking for a room, glad this hotel had one available! Shopping, restaurants, and many other great places so close by! I would stay here again without any hesitation!

    « Hotel Rooms are Suites »

    Nice Size Rooms with large Mini to almost full kitchens, Great accommodations for families and that was the majority of guests, Located in a very busy shopping area of malls and restaurants. I would highly recommend. I did encounter some occasional attitude with a few of the front desk people other staff was great. The size of the breakfast area is small for the number of guests so one has to maneuver around the guests and children in the area.This area is not limited intentionally but is restricted by the physical plant.

  • 5
    « Pleasant and spacious rooms, good breakfast, and great location »

    This hotel offers large rooms with comfortable beds, excellent air conditioning with manual control, solid breakfast with the licious custom made omelettes, and a wonderful location. It is located near the Kenwood Mall with its great selection of high quality stores and restaurants. It is a very good deal for what you pay.

    « Nice, quiet place with friendly staff »

    This was a nice, quiet place to stay. We had a clean room with very comfortable beds. The area felt very safe. We weren't that far away from downtown Cincinnati, so it was easy to go visit the sites and get back to the hotel. The omelet station was a big hit with my family the next morning!

    « Very nice hotel at reasonable price »

    The hotel was clean, good location, nice outdoor pool area. We were even upgraded to a king suite at no additional cost. Very nice hotel and reasonable price! Freshly made omelets for breakfast. Our room seemed recently updated, not sure if all rooms were. Near highway, but barrier wall seemed to block out major traffic noise. Comfortable bed!

    « Cubs game »

    This is a decent place to stay. There are many dining options nearby. We were in town for a baseball game and drive to the ballpark is 20 minutes. The rate was half of a downtown location. Our room had a kitchenette, which we didn't use. The bed was fair and everything seemed clean. There is a highway adjacent to the property which is somewhat noisy, but not intolerable. I wish the toilet had been a comfort height with an elongated bowl, but that seems to be a rarity on the road.

    « Very Nice Hotel »

    This is a great hotel in an awesome area with lots of places to eat and shop nearby. Rooms are large and include a kitchenette. Everything was clean and well-maintained.The staff was friendly and helpful. This is one of the nicest Best Westerns we've ever stayed at.

    « Hannaford Inn & Suites »

    Excellent value and service during our stay. Very nice room. We were not placed in rooms that were close together before we arrived, but upon arrival they quickly switched our rooms so that we were placed on the same floor close to one another.

    « very nice stay »

    booked this hotel a few months ago as I was going to be in cincy for a Kroger co shareholders meeting....pleasantly surprised at the spaciousness of the room, and the amenities which included a mini kitchen, separate sleeping area, a very comfortable sofa, and a work table... plenty of closet space, bathroom was a little smallish, but, sufficient... bkfst in am was very good, with the made to order omelet being a nice perk....24hr coffee also was a nice touch...( had half and half, which I liked)... would stay again....lots of restaurants nearby, as is the kenwood mall ( Nordstroms, macy's , dillards, etc)

    « Road trip »

    Great suite staff was good James front desk ,very helpful and professional next time in Cincinnati, this is the place, ,,,breakfast, ,the omelet cooked just right, only dislike was the pool was to far from the hotel, an dosent open till 10:00,

    « Best Kept Secret in Cincy »

    From check in to check out, a first class experience! Helpful, Clean, Comfortable,AND a FULL Breakfast including Omelets to order. COMPLIMENTARY! And the price couldn't be beat! We'll be back! Close and convenient to the city!

    « Girls Getaway »

    Very enjoyable stay. Quiet and very comfortable beds. Breakfast was very good and included made to order omelets---never experienced that at a hotel before that offered free breakfast. Very good breakfast. We would stay again.

  • 5
    « A hidden gem--wish I knew about them before »

    I travel to this area of Cincinnati for business often but typically stay at a hotel in the Blue Ash area. This is a nice hotel off of I-71 and Montgomery Road. Convenient location although tucked in between a number of medical/hospital buildings. Extremely quiet room felt as if floors and walls were solid concrete (no bounce or obvious noise from the hallway or rooms next door). Desk clerks were very friendly and offered a complimentary upgrade at check-in. Parking is a little limited and there is construction on the road in front of hotel but it wasn't a problem. Nearby to shopping and restaurants. Bed was comfortable as were choice of pillows. Suite had a separate mini-kitchen with living area. Breakfast is fairly standard although they do offer an omelet station that looks like it can get very busy since there's only one attendant for requests. Rest of food was standard and fine. Although I think the room is excellent for the location, price, comfort, quietness, & cleanliness be prepared for dark rooms and not enough light once the sun goes down. Lights are weak in every place except bathroom. Bathroom was small and oddly designed but clean and functional. Televisions are small and picture had a relatively weak signal but again they were functional and I'm only pointing out small issues. I travel for a living and will definitely consider this hotel for all future Cincinnati-area visits.

    « VERY NICE »

    We were travelling and needed a place to stay, although it was a distance from I-75 it was right off of I-70 which was very convenient. They had a room for under $100 with a AAA discount. I didn't expect much when we arrived but I was pleasantly SATiSFIED! It was a beautiful hotel. Very clean and in a safe area of town. The room was VERY big, with a mini kitchenette. It had all we needed for our one night stay, which was just 8 hours but it was perfect. We had a nice breakfast in the morning to get us on our continued road trip. I would recommend this hotel and stay here again if needed!!

    « Very Nice and Clean Hotel »

    I was very pleased with this hotel and I will absolutely stay here again. The staff is very helpful and they go out of their way to make sure you have everything you need and that your stay is pleasant. The made to order omelettes are very good. There is always coffee in the lobby.

    « Excellent Hotel »

    We had a lovely stay at an excellent hotel in a convenient location. Breakfast of made-to-order omelets was wonderful. Room very well appointed and excellent arrangement, squarish layout made it seem roomier with same square footage.

    « Mostly perfect for us »

    Great hotel. Clean, quiet, excellent breakfast. Large, comfortable suite. The hotel was located near the highway and downtown and a large shopping mall, which made it convenient for us for the entire trip. Only complaint was the hotel's elevator, which was broken for much of the weekend. But I'd stay there again.

    « Lovely hotel with very friendly staff »

    I have no complaints about the room or facilities. Shower pressure was excellent. Free breakfast was very good and omelet station was an added bonus. My small family reunion enjoyed their visit and spent many hours on the front 2 benches. Did not give 5 stars because there were some elevator issues during our stay. Luckily I was on 3rd floor.

    « Stay »

    Nice hotel. Nice staff. The staff is always courteous and will always assist with any questions.The omelette breakfast is always wonderful and hot off the grill. The pool area is always clean and never any garbage laying around the pool or surrounding areas.

    « Pleasantly suprise, considering cost »

    Very well maintained, with pleasant helpful staff. stayed in seven different hotels in a seven night trip all in the same price range. This was definitely the best. The internet was good, the aftrenoon social hour a bonus for this price range, the free morning breakfast well done

    « Nice hotel & great location »

    This is the best hotel of this chain that we have stayed in on our trip. Free breakfast & wifi. Happy hour from 5-7 daily is served in the lobby. I do have one issue though. We were upgraded to a suite with a kitchen & living room as well. However in the bedroom closet they put the HVAC unit & it is so noisy that it makes it very hard to sleep as it turns off & on all night. I do not know what the other rooms are like that are not suites so worth checking on

    « Great place »

    The place was exceptionally clean and well run. I liked that fact that the fitness room had a tv and was also very clean. The room was spacious and I was upgraded without asking to a suite which was nice.

  • 5
    « Great hotel at Cincinnati Kenwood Mall area. »

    Wonderful location, just off I-71 and easy access to the back entrance of Kenwood Mall. My room faced the parking lot but was still very quiet. Many good restaurants nearby. Just a few exits from Kings Island Amusement Park. Friendly service. Free breakfast with Omelet station.

    « Great room. Poor breakfast and service »

    Very nicely sized room with a comfortable sofa and quiet enough AC unit. Also very quiet, ensuring great nights of sleep. But there are major issues with the breakfast. Breakfast is very poor to say the least. The only good part of it are the cooked to order omelets. From 7am officially. But in practice, more 7:15am. It's slow. It's like a whole family is working on it, taking between each other loudly, like guests weren't around. Also, staff wasn't very friendly in general. One morning, I got an unwanted wake up call at 6am! I asked the front office to make sure it doesn't happen again on the next day. They did that but didn't even say something like: we're sorry about this. Well, I wanted to sleep that morning! How is it even possible to get wake up calls without having requested one?!

    « Old and some remodeled area »

    This hotel smelled old and I actually have a sinus infection now from the stuff they used to try to cover up the smell. The cupboards in the kitchen were old. The bathroom was very nice and remodeled. I asked for the roll in shower which may be why it was remodeled. The front desk man, James was unusually helpful and kind. Thank you so much James for making the stay worth while. The company I was doing business with made the reservation for me. I would not stay there again. If you are not sensitive to smells it might be OK for you. There was a refrigerator, microwave and cupboard with dishes. We had a a sofa bed as well. If you were staying several days these would be a nice feature. The sheets and towels felt tacky like they were not rinsed well. I brought my own pillow slip and am glad I did. There were loud truck sounds from the freeway just outside the window.

    « Nice room, lackluster staff and breakfast »

    Room was nice, had granite tabletops and a kitchenette. I requested the lowest floor possible and was placed on the highest floor possible. Staff spent breakfast time talking between themselves in another language. Breakfast options were adequate but not impressive by any means. Pool was small and not heated.

    « Home away from home! »

    I always stay at Hannaford Inn & Suites when I stay in Cincinnati. The rooms are spacious and comfortable, the staff is always very helpful and courteous, and the location is extremely convenient to restaurants, shopping, and I 71.

    « Good Location. Reasonably Priced. Rooms Require Serious Renovations - Especially Carpet. »

    Overall, our stay was average. I would likely not stay at this hotel again, primarily due to the required room renovations and in some ways the housekeeping. That being said, the price was very reasonable, especially considering the kitchenette area in the room. I will say that our stay was somewhat comfortable, but even for this level of a hotel, I expect more of a freshness to any hotel room in terms of the actual items in the room. I have stayed at many hotels ranging from this price range to higher end. Even with other hotels in this price range, the rooms were much fresher and updated. Let's start with a few positive comments. The majority of employees were friendly, approachable and willing to accommodate. The price was very reasonable, based on what we wanted to spend for this trip. The location is close to Kenwood mall, many great restaurants and is close to many of the hospitals. In fact, the area itself is safe and I would consider it to be progressive, but relaxed. I got a good vibe from the general area. There were a few situations that prompted me to provide only an average rating. Several days prior to our three day stay, I contacted the hotel and inquired about having a room that had been recently deep cleaned due to severe food and environmental allergies. I was assured that we would be provided with one. (The purpose of our trip was for a medical procedure - which required me to not take allergy medication.) I believe we were provided a room that had NOT been deep cleaned in awhile, but I let it go. I have made this request many times (with other hotels) in the past and have always been confident that my request was taken seriously. People with allergies, especially a peanut allergy could die, if for example a peanut crumb was under the bed. I hope that the management reads this, provides training to the staff and in the future, if a request is made, that it be taken seriously. As I said, other hotels and airlines, take these requests very seriously. Upon putting my packed food away, I also found a take out beverage cup full of liquid in the refrigerator. Clearly, this important area of the room had not been cleaned either. I took care of it and moved on. There was also hair in one corner of the bathroom and also in the tub upon arrival. The carpet in the room had dust along the edges. It looked really worn as were the end tables. Pretty much all of the furniture was worn. Including the mattress. The bed had a dip in it and was clearly old. We would seemingly roll in the middle. After the second night of no sleep, I requested a room change due to the mattress. The morning gal (who was especially pleasant) informed the manager and the manger kindly switched our room. The switch was from a Queen to a King Suite. I will say the King Suite was a much better room all-around. If my first impression was the suite sans the other issues, I would probably have given a higher rating. That being said the carpet was still unappealing to me. My feet never touched the floor without my slippers on. I wish I would have requested the room switch after the first night of no sleep, especially considering the other concerns. I do appreciate how the room switch was handled. She was concerned, kind and accommodating. While I would likely not stay here again, unless there were upgrades, I can see how it fits the bill for other people. The king suite would be the way to go if everything else fits your needs.

    « Loved the rooms and location »

    We recently made a trip to Cincinatti and this motel was not only upscale, but extremely spacious and clean. The location was convenient to downtown , restaurants and all of the activities we were attending. Definitely would stay again.

    « Great little place »

    We loved this hotel while staying in the area. The hotel isn't real big but just enough space to be accommodating. Our room was very big and had an extra place for a sofa. The staff was great and we really enjoyed our stay. It is a great place for the money in the Kenwood area.

    « Breakfast »

    Everything was ok....I guess....The sofa bed was all wires...and the omelette maker doesn't start when breakfast starts, we had an early day and looking on the website. It made it seems like the omelettes were for the entire duration of breakfast and it was not. The front desk person was rude, I called a few days before stating I would be arriving late and wanted a later check out time. I thought that was arranged but got rude a phone call basically rushing me and my parents out the room.

    « Repeat Customer »

    I always enjoy staying here. Nice accommodations and great price. The rooms are spacious and beds are very comfortable. In the mornings they have a good breakfast selection plus an omelet bar. The staff are always very courteous and friendly too. Overall always a great experience when I stay here. And I have been doing so for over 8 years

  • 5
    « Excellent in every way. »

    Check-in and check-out staff were very professional and pleasant. The room was very comfortable and clean, the bed was very comfortable, and the location was perfect. Everything was quite excellent and for an excellent price.

    « It is what it is. »

    The convenience to my needs is good. The location is a bit difficult. The hillside location and the nearness to the expressway make it a bit less inviting. Location is my only real reason for choosing this hotel. There are other hotels four miles north that are better, but in season you begin to run into the Kings Island crowed and hallway is full of screaming kids.Yes, this a bit is out of the way, but that's also mostly its appeal. The hillside can be difficult in wet or freezing conditions. It you have any problems walking I would not recommend this hotel. It is close to shopping and an abundance of food offerings. It's just that hillside location that can become difficult. I have stayed several times and have fallen twice after a freezing rain and light overnight snow. They need to be overly reactive to these problems and have instant solutions ready. At least salt and post slippery sigs immediately when warranted.

    « Overall - Great Value »

    I have stayed at this location numerous times and you can count on consistent value each and every time. You can't go wrong! Nicely appointed rooms. A nice array of options for a light breakfast to start your day. Easy access on and off the highway.

    « Great value, great staff »

    This is only our second time staying in Best Western family of hotels and we found the room to be clean and lots of room. The staff at the front desk were knowledgable about restaurants and shuttle service. Breakfast was adequate and omelettes made to order at breakfast.

    « Very clean and well appointed »

    Very nice hotel, clean comfortable and the staff are most accommodating. This hotel is close to restaurants and highways and easy access to downtown Cincinnati. The front desk was very helpful with directions.

    « Hannaford Inn Review »

    The hotel was clean and the staff was very helpful. The breakfast could have been more full service. Also, you could hear every little thing out in the hallways. Could use better soundproofing in rooms.

    « Very nice place to stay. »

    Staff goes above and beyond. Conveniently located to downtown Cincinnati, and surrounding area attractions, most of which was about 20 minutes. Can't say enough good things about the staff, very friendly, and helpful.

    « Excelent »

    An excelent hotel, the people at the reception where really nice, The breakfast omelet bar was really good, the room was really comfortable and the gym was really nice, inviting to do some exercise. It was an over all nice experience.

    « Personal Experience »

    In town for a 90th Birthday party and stayed at the Best Western Plus in Cincinnati. The hotel staff were very professional, breakfast omelette was very good and rooms were comfortable and clean. We even had a fridge, microwave and dishes in the cabinet in our room. I would definitely stay here again!!

    « Family Visit »

    Glad I found the Fantastic Hotel that was close to my Sons home and Great Restaurants and Shopping. This hotel is close to everything and looks like it has been updated recently. We checked in early and were staying for 2 nights so they gave us a King Suite. Service by the staff was friendly and took care of everything very quickly. Breakfast was included and excellent and in the evening they have a happy hour from 5-7 with first drink $0.01 and Wine was $3.00 there after with snack available at no charge. If you are going to the Eastern area of Cincinnati this is the place to stay, Great Value.

  • 4
    « Excellent breakfast, friendly staff, close to Kenwood mall »

    We were so pleased to find that the hotel had a staff member creating make-to-order omelettes at breakfast--what a treat after a week of boring hotel breakfasts while on the road! The front desk staff was very friendly and the location is close to I-71 and Kenwood mall.

    « Noise Complaint »

    I wish more attention was paid to the incredibly loud music, slamming doors, and overall loudness. I hardly got a couple hours of sleep. When on a business trip, your sleep is very important. After calling the front desk for the music already, it calming and then returning, I gave up and went to the couch.

    « Comfy except a few minors »

    I'd stayed here in the past. I wanted to being my sweetie. We requested a high floor and got a lower biggy. Young man at check in was super nice. Room was very cozy....EXCEPT....housekeeping must of missed a few spots? The mirror to the bathroom was very dirty.. and there were a pair of men's basketball shorts in the corner very noticeable..what??? That had never happened. We were sorta shocked. I wondered if the room even got cleaned very well after that. I guess you pay good money so you expect the guest before you.. for housekeeping to clean their clothes up.. craziness. Breakfast was okay. Staff seemed nice but the cleaning issue was a disappointment.

    « King Suites were great »

    We decided to treat ourselves to a full suite, and it was well worth it. At one third the cost at a downtown hotel we got a two rooms with the bedroom closed off by a door plus a full kitchen. I could turn on the light and work while my wife slept. She could watch TV without me being forced to listen. The breakfast was average for a budget hotel, but there was a person making omelets to order. Nothing out of order. We'll certainly go there again.

    « They Put the BEST in Best Western »

    I recently stayed at the BW Hannaford for one night. From the moment I stepped in to the hotel I was treated by staff that were courteous, accommodating and very pleasant. I came an hour before check in time and was told that there may not be a room ready. It was not a problem and I decided to grab a bite to eat until check in time. When I came back I was pleasantly surprised. I was upgraded to a King Suite at no extra charge. The suite was spacious, clean, quiet and exceeded my expectations. When I realized that I forgot a shower cap and cosmetic cleansing, the staff provided me with them. The next day I checked out early in the morning because I knew I would not return until after checkout time. The staff were kind enough to keep my luggage while I was away. Upon my return, it was happy hour. They offered me a snack and beverage while I was waiting for the airport shuttle. It was so considerate of them. I highly recommend this hotel if you have to stay in Cincinnati. Not only is it close to a large shopping mall, various clinics and the Jewish Hospital, but the staff are amazing. They went above and beyond to make my stay enjoyable and I will never forget my experience.

    « Close to Mall and Clean »

    I like the fact that the Hotel is close to the Mall and that the cleanliness of the lobby and rooms were great. I was very satisfied and will stay at this hotel again. Thank you for great service will stay again.

    « Casino Night »

    We stayed here after spending the evening at the Horseshoe Casino which is about 15 minutes away. The hotel was very clean and the rooms were spacious. The bathrooms are on the small side, but the spaciousness of the rest of the room makes up for it. We would definitely stay here again.

    « An excellent hotel! »

    I had an excellent experience at this hotel. It was clean, and the staff was pleasant and helpful. I had no problems at all with check in or check out, or any other problems for that matter. I would absolutely recommend this hotel chain to everyone.

    « Nice budget hotel in good location »

    On the whole we were pleased with this hotel. It was in a great location, the employees were really nice and helpful, and they had an extensive breakfast buffet. The things to be aware of are that the beds are extremely soft and squishy - if you like firm, you won't be comfortable - and the room lighting is rather dim. That may not be a problem when it's sunny, but it rained the whole time we were there so the room always felt gloomy. Also we reserved a queen room but the bed in our room was a full. When we complained they upgraded us to a king (initially with a surcharge which was later removed), but I still don't understand how anyone could have called that a queen bed.

    « Great Hotel Stay »

    I was in Cincinnati to attend the Steelers/Bengals Wildcard Game. The front desk agents were great!!! They upgraded my room from a queen to a king and immediately informed me when I arrived. The room was roomy and clean. I would definitely stay again.

  • 5
    « Jamillah bradford »

    this was a nice hotel and very clean . front desk employees and area was nice and clean . breakfast was wonderful . my kids and husband also liked this hotel and the location was very great due to the close restaurants that we was able to choose from

    « Great place, all suites »

    This family-owned hotel is run like a well-oiled machine. The amenities are perfect and kept up to date constantly. Breakfast is awesome with a fresh on the bar every day. Rooms are spacious and clean. Staff is overly helpful and seeks to please. If you are staying in Cincinnati this is my favorite choice.

    « Fantastic Hotel »

    Very Nice and clean Hotel..Beds were VERY comfy and the staff was Very friendly and professional. The room had a frig. and microwave along with a small sink and counter which helped us out since my Buddy had Surgery at the Laser Spine Institute.

    « Look forward to a return stay! »

    Pleasantly surprised with this hotel. Loved the room layout including a sofa, work desk and kitchenette. The breakfast options were great including a fresh omelette bar. Easy access to I-71 and the Kenwood town Center. Great value for the price.

    « Beautiful, convenient, flexible, and comfortable beds! »

    I was able to book a room around christmas for a reasonable price. The front desk was able to also give me a good rate and early check in. The beds were super comfortable, the front desk and maid service were kind and efficient. The breakfast bar was good enough, though I wasn't able to check out any other amenities. I think the flexibility of the front desk, along with the great location and lovely accommodations were exceptional. The best mall in the city if right across the street, within easy walking distance. Lots of good restaurants and highway nearby too.

    « Argumentative »

    The management of this hotel would rather argue with you then provide the service expected and promised. If you are considering staying here due to the location, there is a Hampton inn and suites being built just off the highway exit that looks like it is almost complete, we will be staying there on our next visit in June.

    « Great stay! »

    We had two rooms for one night en route to our Christmas gathering. LOVED the hotel. Convenient location right off the interstate. Cozy but spacious rooms. Super clean. Well stocked. Comfy beds. Breakfast isn't fancy but just right. Omlettes were SO good. I will definitely stay again!

    « Outstanding! »

    The Best Western Plus Hannaford exceeded my expectations. My husband and I asked for the AAA rate for a King bed. Not only did we receive a King bed, but the room was a suite with a full size refrigerator, stove, sink and separate sitting area with a couch. The furniture seemed fairly new. The room was immaculate! I wanted to stay more than one night. The bed and pillows slept great. My next visit in Cincinnati will most definitely include stay at this hotel. The quality and value of the hotel exceeded our expectations.

    « Good price, area and hotel »

    The prices are fair for this comfortable and clean hotel. The staff was friendly and very customer service oriented. We stayed in the king suite. The room was spacious with a full kitchen and nice bedroom. They offer free wifi and they have an outdoor pool. The bedding was comfy and the hotel is located near a very nice mall. There are many eating options in the area also. They offer a free breakfast, it is a standard hotel free breakfast, nothing too impressive.


    This is a great location. Very close to restaurants, shopping, events, and convenience stores. We had the King Suite which was essentially a small apartment with full refrigerator, stove top and basic kitchen tools. A very clean and inviting place. Friendly, Helpful Staff. Decent Breakfast. Happy Hour is an unexpected nice perk. The lobby was beautifully decorated for the holidays. An excellent value. You will not be disappointed.

  • 4
    « nice »

    stayed here before, we had a small suite which suited us well, will stay again sometime in the future. our purpose of staying was shopping at the Kenwood Mall & Jungle Jim's and eating out. it was just a little get away.

    « Excellent Value and so convenient to shopping and restaurants. »

    A great value, clean rooms, breakfast and happy hour. Lots of parking and across from major shopping center and near an Outback Steakhouse. The staff is knowledgeable and very professional. We have stayed with them over a 10 year period. Consistent quality. What more could you want when traveling.

    « Definitely Worth a Stay! »

    While visiting Cincinnati to attend a couple of weddings, my wife and I spent 2 nights at this hotel. Finding it for the first time was a bit tricky -- it seems tucked away on a back road in a quiet neighborhood of apartments or condos -- yet it's not that far from the freeway. It's also near a huge shopping and office complex, and access to that area will become easier once a new entrance to it is opened across the road from the hotel. (Hopefully that will not detract from the hotel's atmosphere of quiet seclusion.) Just wish it were a bit closer to Eden Park, which has some of the attractions we most wanted to visit (Art Museum, Conservatory). Our room was clean, pleasantly decorated, and had one of the best layouts we've seen -- almost like an apartment, with a well-stocked kitchen near the entrance, an adjacent area like a parlor, and the bed and bath area around a corner. The complimentary breakfast included all sorts of tasty items, ranging from fresh fruit to pastries to DIY waffles. The amazing surprise was an onsite cook who produced delicious made-to-order omelets! We'll certainly put this hotel near the top of our list of places to stay the next time we're in Cincinnati.

    « Great hotel »

    Wonderful. clean room. Helpful, polite staff. Easy to get to and get to other places from. Terrific breakfast!! Fresh made omelets!! Really a lovely place to stay. I would come back to this hotel every time.

    « Fabulous stay »

    The hotel accommodations are outstanding! The beds were absolutely perfect and the rooms are extremely nice. The hotel staff totally goes out of their way to make the patrons happy and satisfied. The breakfast is the best I've ever had considering it is not a full blown restaurant. I would recommend this hotel to anyone for any kind of visit. One of the staff members, Wanda, went out of her way to be a joy to everyone. Great employee and person!!!!

    « Highly Recommended »

    Quality, service, cleanliness and price were very good. Omelet Bar was another great amenity. Easy access and close to many restaurants and stores. These suite had large fridge, stove, microwave and kitchen utensils. Wifi was easy to access and relatively fast.

    « Good hotel, nice location »

    Easy to find, great location. Check in was very easy, the fitness room was nice, could use a fan. Breakfast items were good. The bathroom in our room could've been cleaned better. All of the soaps were not replenished & found someones dental floss left on the counter.

    « Will stay again! »

    We booked a one night stay so we could be close to the Kenwood mall for Christmas shopping. The staff upon arrival were nothing but sweet! We got an upgraded room as well since there wasn't a high volume staying this particular night. The king suite with kitchen and living room was SO nice and clean with new flat screen TVs and comfortable linens. We will stay here again on our next shopping trip!

    « Quick trip »

    Booked through Expedia and we ended up on the first floor, right next to the front desk. Surprisingly there wasn't much noise from the desk or the parking lot. Nice bed, spacious rooms and clean. With breakfast included, we couldn't beat the price.

    « Great for This Area of Town »

    I needed a place to stay for business near a factory and there are not many hotels in this area of Cincinnati. Several rooms (if not all?) with unique layouts with a full kitchen in one room and the bed/bath in another. If I needed a place to stay for a while I would certainly come back for that. There is a large indoor shopping mall just a couple blocks away so this will bring my wife and I back sometime for a shopping over-nighter. Nice breakfast with fresh made omelets by a staff member. I was surprised at the price for these benefits.

  • 5
    « Sign Up for Rewards for Discounts and Gift Cards »

    Came here for a business stay and did not expected to be this great. Checking in was smooth and I did not expreince any problems. After walking to the room, I was surprised how big the King Suit was. The beds were confortable and the TV in the living room was convinient. The breakfast was good and the staff was helpful and friendly. The location was main reason of this stay, but I guess it not only reason now. Would recommend to others.

    « Lots of Problems »

    The day we arrived at this hotel, the water main was shut off for several hours. This was immediately followed by a fire alarm. Our conference room for the evening was never stocked with the agreed upon drinks, cups, etc. The following day our room was never serviced though we were out for most of the day. In general, the hotel was clean and the staff was friendly, but the staff appeared to have no idea what to do with any problem besides offer an apology (ie. offer a discount, provide additional services, contact a manager, etc.).

    « A "Just Passing Through" Hotel. »

    Large room. Clean.Thin walls. Loud guests late night/early morning. Nice desk staff. Bed was uncomfortable. Breakfast was basic with the option of an omelet prepared by staff. Close to upscale mall/shopping and restaurants. Not far from highway. The hotel was somewhat hard to find initially because it sits back off of the street (behind the shopping area and street construction) and the sign is also away from the street. I passed it the first time and my passenger had to point it out.

    « Sadly going downhill. »

    I once raved about this hotel on TripAdvisor. It was definitely our favorite place to stay when visiting our son in Cincinnati. This time was not up to expectations. We asked for our usual King Suite. Room smelled of cigarette smoke, especially in the bathroom. Gross. Walls in bathroom were badly spackled over and painted over in a color that didn't even match. Exterior of hotel has major sewer or culvert work that terribly blocks up the entrance and looks very uninviting. Breakfast used to be outstanding and well worth the stay. Now, although it was plentiful, the omelettes, made fro scratch taste watered down as does the coffee. Trash receptacles broken. Room overcrowded.

    « Kenwood Best Western offers great value »

    The Best Western Hannaford Inn is an intimate hotel convenient to I-71 in Kenwood, only 12 miles from Downtown Cincinnati. It offers the basics done well. The rooms are very clean and updated. The staff is friendly and breakfast has good variety. I would recommend to those who prefer value for the dollar more than fancy amenities.

    « Great location, but just OK..... »

    My husband and I stayed at this hotel for 3 days. The pro's of this place is that it is located close to just about everything. Google map gave us certain distances and times, but every where we went, seemed shorter than what we googled online. We went to Jungle Jim's, Hyde Park, Finley Market (which is very close to the Horse Shoe Casino), Smale River Front, Spring Grove Cemetery, etc. It is also right smack across the street from the Kenwood Mall, which is one of the better malls I have been to. If you visit Smale, definitely take the walk across the bridge to Newport. It seems like a long walk, but looks can be deceiving. It wasn't that long. Customer service of the front desk staff : Ehhhh... when we checked in, the guy there was very helpful and even went up to our room to make sure it was cleaned properly. He checked drawers, etc. After him, the rest was not very customer service friendly. They barely said, "Hi" or acknowledged us and there is no way of missing them since, they are located right immediately when you walk in the door. Cleanliness : The carpet was stained and the room and decor was out-dated, however, it wasn't what I would call "dirty." It was clean, but since it was old, it just didn't have that crisp nice look, but was far from dirty. Bedding : OH MY GOD, MY BACK!!! The mattress is extremely old. It sunk in the middle. Honestly, it felt like just springs and they put a topping on it versus an actual mattress. No matter how many blankets and whatever thin topping you put on it, you know and feel just how old the mattress is. There is no getting a comfortable night's rest. If they do any upgrades to the hotel, the beds should be first. I am not exaggerating. The bed is extremely old and uncomfortable and it sags in the middle. So if you want to get some rest, this is not the place. Especially for the cost. Breakfast : Good. One of the better breakfasts that I have seen. The omelet was good and it didn't take very long to make. The lady making it was VERY friendly and helpful and she even brought the omelet to an older gentleman so he didn't have to get up. The other folks there during breakfast was not very customer service. They just went about their way doing whatever they needed to do with minimal smile or whatever. Overall, the hotel was OK. It was older, but clean and it is centrally located where we liked. Will we stay here again? Unfortunately, no. Due to how uncomfortable the bedding is. Yes.. it was really that uncomfortable.

    « College Weekend- Xavier »

    Great location, close to mall. The room was great, front desk was very professional, hotel was clean and the complimentary breakfast was nice. I will return for sure! We did not experience any noise, the only thing we didn't like were the overstuffed & hard pillows on the bed....I'm sure a few people out there love hard pillows though!

    « Great hotel near attractions »

    Stayed here for 3 nights while visiting with family in Cincinnati. Hotel staff friendly and helpful, the room (double queen) was clean and spacious. Small fridge, microwave, toaster, coffee maker and variety of kitchen items are useful. Sofabed option nice if needed. Daily breakfast is great value, with cooked to order omelets, waffles, fruit, toast, bagels, pastries, cereal and good coffee. Hotel was very busy on Friday and Saturday, but quieter Sunday and Monday. Located right off 71, easy to get to downtown Cincinnati attractions and universities, as well as proximity to Kenwood shopping mall and restaurants. Definitely will stay again!

    « Best Western Plus Hannaford Cincinnati »

    I have stayed at this hotel several times when in Cincinnati for business. Location is very good. There are many nice restaurants and shopping near by. The hotel was clean and the staff very friendly. Breakfast is good. Would definitely stay there again.

    « Fabulous staff! Large suites! Great value! »

    I must start by saying that I do not typically stay in Best Western properties. Perhaps I've grown a bit snobby after a couple of years of intense work travel. However, after my usual nationally-branded hotels were not available in this market, I came to Trip Advisor to find another option. The great ratings of this hotel convinced me to change it up. This property is off of Highway 71, southeast of Cincinnati. It is close to many great stores and restaurants. The suites are incredibly spacious! It would be great for couples, families, or business travelers on a long stay.The décor is cozy. But, what really stands out to a regular business traveler like me is the fabulous staff. I've interacted with two front desk staffers who were both very sharp, genuinely kind, and helpful. This hotel is a great value for the rates that they charge.

  • 4
    « Great room for great price »

    We stayed here while visiting our daughter in Madeira this past week. Big spacious room. Great location. Great rate! This is where we will stay from now on when we visit in Kenwood area! They also have very good breakfast in morning

    « Great Value for the money »

    I was surprisingly pleased with the appearance of this hotel. Checking in and out was an easy process and when I entered my room I was very happy with it's appearance; the furniture was modern and the bathroom seemed to have been recently renovated. Included in the room was a love seat, and a kitchenette (including dishes, cutlery, microwave and refrigerator).

    « Great Hotel »

    This is one of the best Best Western I've stayed at. Best Breakfast you'll find at a hotel. Beds were to die for. The hotel was very clean, the excellent staff. I will definitely be back to this hotel, when I see another Bengals game.

    « Good place to stay »

    although the décor is dark and somewhat dated, the hotel is clean, the staff is courteous, pleasant and helpful. The king suites and king exec suites are both comfortable. The TV in the sitting area of the king suite is much better positioned to be enjoyed than the one in the king exec. The b'fast is really good--an omelet bar for freshly made eggs, really good breads and bakery items. No fresh oatmeal but packets available. Pillows not the greatest--foam so not always comfy.

    « Great service! »

    Very welcoming and helpful staff upon arrival. Room was spacious, clean and quiet. Housekeeping very friendly. Breakfast was delicious and had enough options to satisfy everyone in our family and the women working the breakfast station were cheerful and appeared to take great pride in their area. When we discovered that the hairdryer was missing from our room, the front desk and housekeeping worked together to have one to us in under 5 minutes. Incredible customer service. We will definitely book future stays at this hotel.

    « Great Room for the value »

    Didn't have enough time to enjoy all of the amenities. Spacious room, with fridge, microwave, all the dishes, glasses and silverware that you would need. We were able to visit with friends with the separate bedroom and sitting area. Would definitely go back again. I would not even bother looking to see if there is anything better. You would not be able to top it for the comfort and value.

    « Best stay! »

    My boyfriend went to stay at Best Western to celebrate our anniversary! It was GREAT! When we arrived they told us that our suite was upgraded to King (which was awesome) free of charge... We loved the continental breakfast. The hotel is was really clean and the employees were really warm, and inviting. Loved it!

    « great place to stay »

    The property is very clean, and they serve a great breakfast with made to order omelets! Wow! All the staff are over the top! helpful, friendly and courteous. This was my second stay there and would stay there again!

    « Meh »

    We totally passed the hotel. It was not marked very well. The parking lot has issues. There is only one way to enter and exit. They do not have a pull up to the door drive around thing. You have to park on the side so it doesn't leave all the room in the world when people are parking there as well. We pulled around back and I think cars were in spots that they should not have been in. We were blocked in at one point and had to back out and around the thing. Just seemed kind of fire-hazardy to me. At one point we wondered if were were evening going to get a parking spot. The pool was not even attached to the hotel. It was around back behind the parking lot. Very odd. The elevator was very slow and made sketchy noises. We chose not to eat breakfast there. Did not sleep the best. The pillow was way to fat to lay my head comfortably on. I had the room set below 70 but it still didn't seem that cool. The toilet paper was way behind the toilet which made it very akward. You could only pull with one hand which made it so you had to get alot of extra paper-and not purposefully.


Getting to the hotel ...

All directions
·From: The south. Take 71 north to Exit 12, Montgomery Road and make a right. At the second stop light, turn left onto East Galbraith. The Best Western Plus Hannaford Inn & Suites will be on your right, a couple blocks up. ·From: The north. Take 71 south to Exit 12, Montgomery Road and make a left. At the third stop light, turn left onto East Galbraith. The Best Western Plus Hannaford Inn & Suites will be on your right, a couple blocks up.