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Best Western Hotel Carthage Inn & Suites, Carthage

2235 SE Loop, 75633-3161, Carthage, United States - See on a map
Best Western Carthage Inn & Suites - Welcome to the Best Western Carthage Inn & Suites! The Best Western Carthage Inn & Suites is ideally located in the center of Carthage. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located off Highway 59 in Carthage, Texas the Best Western Carthage Inn & Suites offers guests a relaxing place to stay for a great night’s rest. Whether you’re here for work or fun, there’s plenty to do during your downtime, including a visit to the Texas Tea Room & Heritage Museum, Foot Prints in the Sand Monument and Texas Country Music Hall of Fame. Business Travelers amenities include a desk and plenty of outlets for charging your devices in a comfortable setting to make sure your work can be done. We also offer a meeting room for business or social functions. Wi-Fi is free and is available throughout the facility. You’ll love our rooms, stylishly equipped with everything you need to enjoy your stay, including a cozy bed and a flat-screen TV. Breakfast is the most important meal of the day, so wake to our free hot deluxe breakfast buffet. Be sure to have one of our famous BW waffles or chose from our other delicious options, like eggs, meats, cereals, pastries and fruit. Or eat on your own schedule, using the microwave and refrigerator in your room. Get a workout in the onsite fitness center and bring your swimsuit to enjoy the seasonal outdoor pool and hot tub. Our hotel features convenient guest laundry facilities so you can freshen your wardrobe. Our amazing staff is waiting to welcome you and ensure that your stay is as comfortable as possible.

Best Western

Hotel Carthage Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 69 guest reviews
NOTE ISSUED
Excellent
41
Very Good
13
Average
6
Poor
5
Terrible
4
REFER TO NOTICE
Business Business
18
Couples Couples
5
Family Family
28
Friends getaway Friends getaway
4
Solo travel Solo travel
4
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Wondnerful Staff"

4
User 27/04/2022

They staff went out of their way to make sure I had everything I needed for a pleasant stay. Hot breakfast was delicious and the eat area was neat and clean. Directions to places to eat in town were given well.

BEST WESTERN, Guest Services / Front Office at Best Western Carthage Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Harry Singh GM Best Western Carthage Inn & Suites

"insufficiently cleaned"

2
Maps792589, Canyon Lake, Texas 16/04/2022

First glance appeared clean, no odor or stains. However, refrigerator had used drink cup in the door, napkins on desk with lipstick marks. Handicap bathroom had safety bars, tub/shower combo, no shower bench. Tissue box had something indefinable on the outside. Shelves had dust covering what looked like a white glass ring. Note that dust was on top of ring. Who knows how long it had been there. Apparently cleaning staff did what my Mom used to call a "lick and a promise" type of system--just enough for cursory inspection. Breakfast tables were no cleaned between users. Hot food ran out, not replenished before we left--at least a half hour, while people came and left. Out of four coffee pots, only the decaf was available. Pros--bed was comfortable, room was quiet.

BEST WESTERN, Guest Services / Front Office at Best Western Carthage Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

"Most Pleased"

5
User 03/01/2022

BW in Carthage Texas was a true positive experience . The Staff was wonderful ,rooms were clean as well as the breakfast was great . We had a very good 2 night stay and will stay at Best Western again anywhere we are, because of the experience we had in Carthage Texas.

BEST WESTERN, Guest Services / Front Office at Best Western Carthage Inn & Suites, responded to this review
Thank you for your review we are pleased that you had a good stay, we look forward to you coming back again...

"Pleasantly surprised"

4
100Tay51_, San Angelo, Texas 27/12/2021

Pros: Very nice quite hotel. Breakfast hours were great and the food options were filling. Cons: There was a moderate odor (musty or mildew type smell) througout the hallways and the guest room. I would defintely stay this hotel again.

"Best Hotel in Carthage Texas"

5
User 14/12/2021

Good comfy beds big tv awesome breakfast, fast friendly service.. Had no problems while I was there They let me pay on a weekly basis, could use the fitness room in the early a.m. They let me use there Meeting room for all of my Business needs..

"Best Hotel"

5
User 08/11/2021

I have stayed in many hotels in my travels and this particular hotel tops the list. The staff from the manager to housekeeping to kitchen staff are tops. They are all so friendly, helpful and knowledgeable. The whole place is so clean and sanitary. The rooms are very clean and very comfortable. If staying in this city, I would recommend this hotel to be the one to be stayed in.

"Disappointed"

3
sweetness012021, Nederland, Texas 22/10/2021

The young man at the front desk was pleasant but I was disappointed in the cleanliness of the room. It had not been dusted & cleaned properly. It's very dated. I will choose another hotel in the area next time.

"Fire Alarm"

5
tabaktime, Midlothian, Texas 27/09/2021

Fire Alarm went off at 11:15 or 11:30 PM. Very disturbing. We Normally stay at this Hotel with no disturbances. We will return again in the future. Good location, near fast food and gas stations. This disturbance was a one time occurance.

"Quick stay"

5
dand38s, Montgomery, Texas 22/03/2021

Had a competition near town. Rooms were clean, staff is friendly. Very easy check in and out. Internet was easy to connect and no issues with it going in and out or slowing down. I will definitely return to this hotel on my next trip to this area

"MS"

1
User 18/02/2021

We came to stay here with our family because we had no electricity and water. The lady working took our name down and we reserved two rooms. She told us the keys weren't working so she'd take us to our rooms but we told her we were going to eat dinner first. When we came back to go to our rooms the lady and a guy were working and told us they had given our other room away so we only had one room. They were extremely rude but everywhere else was booked so we had to stay. Never again will we stay here !!

"Nice room at a fair price"

5
Brownie B, Irving, TX, United States 10/02/2021

I've stayed at the Carthage Best Western on three separate occasions during the last 4 months. Each time I been met with professional and polite customer service folks. The hotel is clean and conveniently located on the loop around Carthage. I will definitely stay at the Carthage Best Western the next time I visit the Carthage area.

"We will not stay here again."

2
rdna5, Rockport, Texas 09/10/2020

This motel was being used by working people away from home. The walls are thin. The TV in the adjacent room went out after 1100 and was on again before 0500 the next day. Very few masks were worn in the motel by fellow customers. This motel is outdated. Our room had an overhead fan. The ceiling above the fan was covered with dust bunnies.

"Nice place"

5
ipb633, Gainesville, Texas 06/07/2020

Britt is a wonderful person and helps out in any way! Very people friendly and sweet. Always enjoy staying here! Hassle that breakfast is the way it is but atleast theres breakfast! And great swimming with a hot jacuzzi tub!

"Good stay"

4
228amandae, Easley, South Carolina 16/07/2019

We enjoyed our stay at this hotel. The pool and hot tub were a hit with our kids, and our room was clean and comfortable. The staff was welcoming and friendly. Overall this was a great place to get some rest.

"Great, Friendly Service and Comfortable Rooms"

5
User 15/07/2019

The staff at this hotel made all the difference. They were exceptional and treated us like family. The beds were comfortable, the rooms clean, and the food served for breakfast was very tasty. I highly recommend this hotel, as we will be back when we visit again.

"Nice People Awful Beds"

1
nicole l, Conroe, Texas 15/07/2019

I liked the staff they were helpful. The beds were very hard I could have slept on the floor and gotten better rest. Hopefully when they update the hotel that is the first thing done and they replace the beds

"worst hotel ever"

1
Scenic62037290585, Carthage, Texas 24/05/2019

too long of a story. boycotting this hotel and every other choice hotel in the world. got checked into a room we could not get in for like 4 to 5 hours and then got ran off the property for making a complaint. the clerk asked me for drugs. the GM threatened me with cops because I told her that the clerk asked me for drugs.

"Great place to stay"

5
Debbie W, Creve Coeur 17/03/2019

We reserved rooms in advance. Check in was easy. Hotel was clean. Staff was helpful. 24hr coffee served. Rooms were well above average. Clean and well equipped. We did have an issue with out tv not changing channels. A call to the front desk and it was fixed in 15 minutes. We were a group of 9 people and we had 3 rooms. Requested 20 minutes in the private meeting room as we were there to say goodbye to a loved one and they were great about providing the room to us, no charge for 30 minutes. I had stayed here before and will be sure to come back. Front desk and staff were very personable. We also did some fishing in the Sabine while we were there. Great weekend and the food choices were very good.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.