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SureStay Plus Hotel by Best Western Blue Springs, Blue Springs

3.0/5  - basé sur 146 notations.
701 NW South Outer Road, 64015-3063, Blue Springs, United States - See map
SureStay Plus Hotel by Best Western Blue Springs - Experience the meaning of true comfort at the SureStay Plus Hotel by Best Western Blue Springs! The SureStay Plus Hotel by Best Western Blue Springs is ideally located in the center of Blue Springs. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Offering ideal proximity to all major Kansas City businesses and attractions, the SureStay Plus Hotel by Best Western Blue Springs is a revolutionary accommodation for families and corporate travelers alike. Less than a mile away from restaurants and shopping, we offer cutting-edge amenities, a first-class staff and access to the "Heart of America". This hotel is poised to offer an unforgettable and comfortable stay while in Kansas City.

SureStay Plus

Hotel by Best Western Blue Springs

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 146 guest reviews
NOTE ISSUED
Excellent
22
Very Good
49
Average
36
Poor
19
Terrible
20
REFER TO NOTICE
Business Business
25
Couples Couples
28
Family Family
55
Friends getaway Friends getaway
11
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Went elsewhere."

2
03/10/2018

My wife and I have spent a substatial number of nights in moderately priced chain hotels over our many years together. Last Friday was the first time we opted to leave after seeing the room. The bathroom sparkled. No problem there. But, the baseboards, corners and carpet were buried in thick layers of dust. The freezer was in dire need of defrosting. The freezer door was frozen open, and our cold packs would fit. Furniture, except the top surfaces were dust covered. These are all signs of on going neglect, not a one time poor cleaning. The front desk staff was gracious and cooperative when we discussed our issues, and refunded our payment without issue. We headed on down the road.

Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western Blue Springs, responded to this review
jimattheozarks, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing improvements.

"Almost ok"

2
07/06/2018

I was so tired when I finally pulled off I-70 for the night I could have slept just about anywhere - which was a good thing in this case. Check in was fine. The young man was professional and friendly which was also the case when I checked out. The room would probably have been ok but it had a bad smell and there was something noisy - not sure if it was an air conditioner or something outside. I had dinner across the street at an Irish Bar which called Clancy's which was actually an interesting experience. Breakfast was ok too. I guess this place would have been ok without the smelly room with the mysterious noise but, as I said, I was tired enough not to care at the time. One thing I need to learn is to book in advance (even on a road trip) because the "drop in" rate I get is usually 10% or so more than the on line sites - true here, at Econolodge and at Best Western during this road trip.

Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western Blue Springs, responded to this review
TravellingColoradans, I am so sorry that you smelled of mold in your room. In the future please address immediately so that our staff will clean and disinfecting to restore the clean smell of our accommodations. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

"Clean and Comfortable"

3
20/05/2018

Just a good clean and comfortable hotel along the highway. Breakfast was standard fare nothing special. Service friendly and helpful. Moderately priced and worth stopping overnight. Would return if in the area.

Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western Blue Springs, responded to this review
CrackerCat, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon.

"Hard water and soft mattress"

3
08/05/2018

A clean and quiet hotel. Check-in was quick and easy. Easy access from I-70. Only two minor issues with my stay - the mattress was a little soft (I prefer a firmer one) and the water was a little hard. Price was fair and I slept well, despite the mattress being a little soft for my liking.

Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western Blue Springs, responded to this review
GIVUS, Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We also appreciate your feedback regarding the mattress as this will help us to continue to improve upon the guest experience. We look forward to welcoming you back during your next stay in the area.

"Front desk clerk"

4
17/04/2018

The stay was fantastic, the atmosphere was even better, the front desk clerk was the best part of the stay, she was in my opinion a remarkable person, had tons of conversations with her and was knowledgeable about the town

Tina M, Guest Relations Manager at SureStay Plus Hotel by Best Western Blue Springs, responded to this review
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for your kind words klrassi. We enjoy sharing these reviews with our staff and we all look forward to seeing you again here a the Quality Inn Blue Springs Hotel.