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Best Western Plus Hotel Executive Residency Austin, Austin

2021 Cheddar Loop Road, 78728, Austin, United States - See on a map
Best Western Plus Executive Residency Austin - Welcome to the Best Western Plus Executive Residency Austin! The Best Western Plus Executive Residency Austin is ideally located in the center of Austin. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the brand new Best Western Plus Executive Residency Austin, we look forward to welcoming you on your stay! The Best Western Plus Executive Residency Austin combines the convenience of two hotels under one roof, allowing us to offer an extended stay option for longer durations & beautiful Best Western Plus rooms for guests that require a shorter stay. Our hotel is located near the heart of Austin, Texas on IH-35, just minutes away from Round Rock to the North, and Pflugerville to the East, allowing guests access to all that the states capital has to offer. Near our property you will find attractions such as the Dell Diamond, The Domain, Typhoon Texas Water Park and several award winning restaurants. Additionally the hotel is just minutes away from annual events like SXSW & ACL Music Festivals, F1 at the Circuits of the Americas Race Track and of course, The University of Texas at Austin. In addition to our close proximity to Austin’s greatest events, our hotel is in close proximity to some of the largest employers in the world such as Dell Computers, Apple, Home Depot, Emerson, Sears and the new Parmer Innovation Center. The Best Western Plus Executive Residency Austin hotel is the newest product in the Best Western brand and we are proud to offer studios, kitchenettes and suites with full kitchens at our hotel. These rooms come equipped with all of the comforts of home including sinks, cooktops, cookware, dishes and large screen TVs to make your extended stay as comfortable as possible. All of our rooms come equipped with the latest amenities, including 43-inch TVs, Free Wi-Fi & DirecTV® to ensure a comfortable & relaxing stay. We offer complimentary full hot breakfast each morning and a state of the art gym to help get your day off to a quick start. If you are looking for a place to unwind visit our beautiful outdoor space which includes an outdoor pool, pergola, lawn games and BBQ grills to help you recharge.

Best Western Plus

Hotel Executive Residency Austin

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 10 guest reviews
NOTE ISSUED
Excellent
5
Very Good
2
Average
2
Poor
0
Terrible
1
REFER TO NOTICE
Business Business
2
Couples Couples
1
Family Family
4
Friends getaway Friends getaway
3
Solo travel Solo travel
0
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Your Best Stay is Best Western"

4
User 11/06/2019

Best Western provided a comfortable room with a spacious bathroom and in room amenities. I love having a refrigerator in the room for leftovers from restaurants. The convenience of the microwave, sink, and stove are great additions especially for reheating your food and keeping the area clean. The rooms and lobby have a simple decor.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
It sounds like we were able to provide you with everything you needed during your stay in Austin. It was truly a pleasure hosting you and we're thrilled that our well-appointed rooms perfectly suited your needs. Should you need clean, cozy lodging in town again, you know where to find us!

"New Best Western Hotel in Austin area"

5
Jerry C, Weimar, United States 09/06/2019

We stayed at this brand new Best Western in Pflugerville, just north of Austin, last Friday night. It is immaculately clean, well equipped, a beautiful building with lots of places to sit in the lobby and to enjoy the breakfast each morning. The staff was friendly and all the equipment was functioning well. Congratulations on a successful grand opening.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Jerry, Thank you for taking the time to share your feedback after your stay at the Best Western Plus Executive Residency Austin! We're thrilled to hear that you enjoyed our new facilities, and we're so glad you liked the spacious and comfortable lobby. We're happy that our team provided friendly, helpful service throughout your visit as well. Please come see us again soon!

"Do not stay here"

1
CorRey1, Wevelgem, Belgium 06/06/2019

Unfortunately I'm not able to write a good review after my experience here. The stay as such was average. But what makes it bad is the communication with the staff/management. During my stay they were OK - but once I left and had some issues that needed to be solved, they no longer respond. They make promises they don't keep. Now want to charge me to get a brand new pair of shoes I forgot at their premises - But both on the phone and on email it was promised they would send the shoes to another address. It's been over a month and this is still not resolved. They keep making promises that management will contact me but nothing happens... Overall very very poor customer service.

Neil P, Owner at Best Western Plus Executive Residency Austin, responded to this review
CoRey1 I would like to personally apologize to you due to the issue you are facing regarding property that was left at the hotel. We want to do everything in our power to ensure that you receive your property in a timely fashion. If you could please message me your best available contact information, as we have been unsuccessful in reaching you, and I would be happy to assist you in this mater. We are glad that to hear that your accommodations and service was enjoyable, and we hope that you will visit us again.

"Awesome service"

5
User 04/06/2019

Are usually never stayed in a hotel in Austin since my family is from there but when I got to the best Western I asked Raven for a specific accommodation and got nothing less. And Kimberly was definitely my morning saver I woke up a tad late for breakfast, but since there was plenty left I was able to feed us before we headed to the lake. Also Jeremy night shift was also very helpful. Thank you guys

Neil P, Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for staying with us and we appreciated your feedback! We look forward to hosting you next stay!

"Very impressed"

5
Flyer35437994294, Ransom Canyon, Texas 15/05/2019

First time to stay in a Best Western PLUS. Beautiful motel, Room was the nicest we have stayed in in years. We thought it should have cost more than what we paid. Only problem was the water was barely warm enough for a shower, probably because everyone was showering just before 10:00 pm.

hotel1825, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for your kind review. We appreciate you staying with us, and hope to see you again soon.

"Excellent Trip"

5
Scenic21669233344, Nixon, Texas 06/05/2019

This hotel has such a beautiful interior and exterior. The lobby is decorated so chic and modern. I was greeting immediately and felt comfortable. My room was clean and excellent. I needed a few toiletries that I forgot and they were brought up to my room without any problems. I would highly recommend

hotel1825, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for taking the time to review our new hotel. We are pleased to hear your experience was outstanding. We hope that we will see you again very soon.

"Beautiful new Hotel"

4
User 06/05/2019

The hotel was beautiful inside and out. The staff were very friendly and welcoming . The room itself felt very luxurious. The absolute only issue we had was with the water pressure/temperature of the shower. It took ages for the water to heat up. When it did finally heat up, it did so very abruptly and was scalding.

hotel1825, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for taking the time to review our hotel. We are pleased to hear your overall experience was a good one. We hope to see you again real soon, Thank you

"Nice staff and clean room"

3
User 29/04/2019

The room was nice, the bed was comfortable and met expectations. The shower was a different story. If you like a cold shower to get you going, you are in luck! The temperature finally went from cold to tepid at best. Also, rooms on the first floor experience quite a bit of noise from hallway traffic and road noise. We had two rooms, the one on the fourth floor was nice and quiet, but the room on the first floor was very noisy and the TV from the neighbor's room was on all night with the volume of the shows clearly heard from the room next door (maybe walls are thin?)

hotel1825, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for taking the time to review our hotel. We do apologize for the issues you experienced, but do appreciate you being candid regarding your stay, as it only assists us in being better and giving each guest a wonderful experience during their stay. We hope that you will visit us again soon. Thank you

"FABULOUS SERVICE!!"

5
User 21/04/2019

The place is beautiful. The staff was so friendly. This is the place to stay in Austin!! The location is randomly placed but worth it is, minutes from downtown and minutes from Round Rock shopping. I will stay here again!!

hotel1825, Front Office Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for taking the time to review our hotel, we appreciate you choosing to stay with us, and look forward to your next stay. Thank you

"Perfect Hotel for the Deaf"

3
Trip06450124428, Dallas, Texas 15/04/2019

Beautiful Hotel, very modern, clean and new. Friendly staff, great fitness center. Can't say enough when you can enjoy a brand new hotel. Only one issue. There is apparently zero soundproofing in and between rooms. My own voice echoed around the room constantly and the television was unwatchable unless the mute was on. And then there were the neighboring guests. I heard an entire hour long phone conversation going with the guest to the left side of my room, and later that evening when I returned from the fitness center I was serenaded by the couple on right side of my room in their attempts to have quiet sex. Even with my headphones in, they were not successful. Luckily everything quieted down by bedtime. In the morning I was awaken by my neighbors alarm clock, and enjoyed listening to him or her's bodily functions on the toilet before I got up my self. If you decide to stay at this very nice hotel and are not completely deaf, I would strongly recommend a good set of earplugs and no sense of personal dignity.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.