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Best Western Hotel Apollo Bay Motel and Apartments, Apollo Bay

2 Moore Street, 3233, Apollo Bay, Australia - See on a map
Best Western Apollo Bay Motel and Apartments - Front street entrance - Best Western Apollo Bay Motel and Apartments The Best Western Apollo Bay Motel and Apartments is ideally located in the center of Apollo Bay. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Apollo Bay Motel and Apartments is 50 meters from the Great Ocean Road and Apollo Bay beach foreshore. Take a walk along the beach or in Beech Forest at the Otway Fly Tree Top Walk, a game of golf overlooking the bay, a helicopter ride over the Twelve Apostles and Shipwreck Coast or catch your breath at the top of the Cape Otway Lighthouse. We are just under two hours from Avalon International Airport and two hours 40 minutes from Melbourne’s Tullamarine International Airport. Best Western Apollo Bay Motel and Apartments offers motel and spacious apartment-style accommodation with reverse-cycle air conditioning, cable TV and free unlimited wireless internet, tea and coffee making facilities, toaster, mini bar, hair dryer and complimentary toiletries. Additional facilities include free off street parking, reception internet kiosk, printing facilities, swimming pool, BBQ and guest laundry. Continental and cooked breakfast is available to your room. Breakfast for coach and tour groups is available in our breakfast room by prior arrangement. Charge back for meals is available. From your mini bar, enjoy the great selection of local boutique brewed beer and cider from Prickly Moses, wines from along the Great Ocean Road Coast – Long Boards, and North East Victoria – Morrisons of Glenrowan and sparkling wine from Amulet, Beechworth. Enjoy either in the comfort of your room or by the courtyard pool. Accepted credit cards include: MasterCard, Visa, Amex and Union Pay. No fees apply.

Best Western

Hotel Apollo Bay Motel and Apartments

LABEL_ITINERAIRE

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Game room
    Game room
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 279 guest reviews
NOTE ISSUED
Excellent
96
Very Good
110
Average
48
Poor
15
Terrible
10
REFER TO NOTICE
Business Business
7
Couples Couples
146
Family Family
60
Friends getaway Friends getaway
33
Solo travel Solo travel
12
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great "

5
Jen80811, Taipei, Taiwan 14/05/2019

Great place to stay for a night. Spacious room and it was close to the park, cafe and restaurants ! Free parking just outside your unit and it has got a swimming pool as well. Thanks for a great night !

"Great service"

4
Sarah R, Rockhampton, Queensland, Australia 08/05/2019

The service received at check in and check our was fantastic. Recommendations for dinner and breakfast were spot on. Rooms were clean and the bathroom modern. Lovely spot only a min walk to the beach.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Sarah R, Thank you for the great feedback regarding our team and the service they provide. Glad you enjoyed one of our renovated rooms and our convenient location. We look forward to seeing you again very soon. We have some great offers available during these quieter months, or as a Best Western Rewards member. Kind regards Robyn (owner / operator)

"Beautiful Motel"

5
Jadams97, Melbourne, Australia 29/04/2019

To start of the young girl who was on the desk when i checked in was lovely and extremely helpful i got upgraded to a 1 bedroom apartment and was very impressed with the size of the rooms and the massive tv in the lounge area. It was very quiet at night and my only complaint would be that the shower is a bit small for a 6'2 male but none the less I would return in a heartbeat. close walking proximity to everything you need as well.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Jadams97, Thank you for your great feedback regarding the size of our room and new TV's. We appreciate your message regarding our friendly staff. Looking forward to seeing you again soon. Kind Regards, Jo Robertson

"Very good value for money"

4
iseec o, Netanya, Israel 20/04/2019

We stayed 4 persons in an apartment. Location is great, close to the beach, supermarket, restaurans and shops. Living room is dated, shower is looking very good, large and well equipped.Friendly and helpful stuff.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Iseec, Thank you so much for leaving such a great review. We are so glad you enjoyed your stay with us in Beautiful Apollo Bay and found our staff and central location convenient. Here at Best Western Apollo Bay, we endeavor to deliver a superior experience to all of our guests. Wishing you all the best on the rest of your travels. Rebekah (Reception)

"Hidden gem"

5
RayandLiztravel, Benalla, VIC, Australia 20/04/2019

This motel is sparkling clean. Simply the best shower ever in recenty renovated room. Very hospitable hosts. Very close and central to all amenities. High speed internet. Parking aplenty. Quality supplies with nothing left required.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Ray and Liz, Thank you posting such a great rating and review. We are so glad you found your room to a high standard with everything you needed for a comfortable stay, we do all we can to ensure a pleasant and clean experience for all our guests. We wish you all the best for the rest of your journey along the great Ocean Road. Regards, Rebekah (Reception)

"Great Ocean Road"

4
User 12/04/2019

Very happy with the quality of the acommidation. The staff were very friendly and nothing was a bother,they were also helpful with directing us to places for meals and also local sights.The bathe room had been renovated and was really lovely.The pool looked inviting but the weather, unfortunately was too cold and wet to take advantage of it.

"Very convenient location and reasonably priced"

4
HelenCyg, Canberra, Australia 11/04/2019

We stopped overnight. Received a discount on Seniors Card presentation (Saw on website that this was available) motel is centre of town so parked the car and walked everywhere. A nice hotel around the corner. Very friendly staff there. Plenty of dinner options close by. Room has been updated. King size bed. Comfy with electric blankets. Rain shower in bathroom. Good heating. Would definitely stay here again as price was so much more reasonable than a lot of others I was looking at on line and it was very nice accommodation. No ocean views which is probably why other motels charge way more. But we always go for location that we can park at the door and walk everywhere. This met that requirement for sure. Swimming pool for those that are inclined as well.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear HelenCyg, Thank you for the terrific feedback. We also have some great rates as a Best Western member. We hope to see you again when you next travel the Great Ocean Road. Kind regards Robyn (owner/ operator)

"A Good One"

4
Muchtravelled1, London, United Kingdom 26/03/2019

A one night passing through stop. In my experience, Best Western can be of very varying quality, but this is a good one. It may be a motel, and is laid out exactly as you would expect in court yard style with you car outside your door, but it was fresh and clean in appearance. Helpful efficient service at reception got us into our room quickly, complete with a carton of fresh milk. The room was small, but as this was a one night stop it was perfectly adequate. All normal facilities were available. Bed was clean and very comfortable. A good nights sleep was had. Close to the hotel are plenty of options to eat and drink, with a VERY good Italian restaurant immediately opposite this motel. Well worth a visit. Although only a one nighter, I would have happily spent longer here. Recommended.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Muchtravelled1, Thank you for leaving such a great review. So glad you enjoyed your stay with us in beautiful Apollo Bay. Yes, we love the restaurant across the road too! We hope to see you again in the future, perhaps to stay for a couple more nights! All the best, Rebekah (Reception)

"Nice basic hotel"

3
alexander g, Cambridge, United Kingdom 25/03/2019

This is a perfectly acceptable basic hotel in the small but attractive sea side town of Apollo Bay. The receptionist was very pleasant. The room was adequately sized and had all the basics needed. Wifi was good. The bathroom was small, but again adequate and well equipped. One problem was the hot water. A lot of water had to be wasted waiting for it to reach the taps and this made the otherwise excellent shower a little difficult to properly adjust. Breakfast can be preordered for delivery to the room though we chose to go to one of the nice cafes on the sea front.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Alexander, Thank you for taking the time to post a review on our property. We are so glad you found the room suitable for your needs and enjoyed the convenience of our central location, as we are just around the corner from all the cafes and restaurants. Thank you again for your review, by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We wish you all the best on the rest of your journey along the Great Ocean Road. Kind regards, Rebekah

"Average"

3
Sinfathisar, Brisbane, Australia 24/03/2019

For a quick overnight stay it is ok but would not be my first or second choice if I were in Apollo Bay again. Room was fairly large but the shower door stuck, the towels were poor quality and the air conditioner did not work properly. Reception was not particularly welcoming, bordering on patronising.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Sinfathisar, Thank you for taking the time to post a review. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please next time if you have any issues let reception know so we can solve any problems that have occurred. On behalf of our entire team we are always here to help and our customer service skills are most valued. If you could let us know which reservation was yours, we can ensure to make improvements. Regards, Rebekah (Reception)

"Weekend trip to The Great Ocean Road "

5
mathewquartet, Mumbai, India 23/03/2019

We stayed at the motel over the weekend. The place is clean, warm and provides basic amenities. There's sufficient space for parking and a small swimming pool which wasn't used. We enjoyed the time we spent there

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Mathew Quartet, Thank you for posting a great rating on our property. We are so glad you enjoyed your stay and we would love to see you again. Wishing you all the best on your future travels. Regards, Rebekah (Reception)

"Lousy breakfast "

3
932deet, Gosford, Australia 21/03/2019

Suitable for overnight whilst travelling but nothing more and feel you could do better. Rooms average. Clean, typical motel decor and typical bathrooms. Not quiet. Bar area outside restaurant was promising but hard to get a seat as happy hour. Free breakfast appalling,no wonder it's free but would rather have paid and had better food. Staff did what they had to do.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear 932Deet, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. We would love to let you know that our bathrooms are all currently being refurbished, we are very happy with our results. I would like to just check that you have commented on the correct motel as we do not have a restaurant and bar area, neither do we offer free breakfast. Looking forward to your response, Rebekah (Reception)

"Compact but clean"

5
Geoff S, Tewantin, Australia 13/03/2019

We stayed in a King bed motel room. Although the room was compact, it was exceptionally clean and had everything we needed for an overnight stay. The shower had a large shower head and was very fast and hot. The extractor fan worked brilliantly and did not mist up the mirror. Would definitely stay here again.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Geoff, Thank you for taking the time to leave such a fantastic review on our property. We are so glad you enjoyed our fantastic new renovated bathrooms! We are so excited about them so we love hearing such wonderful feedback. We wish you all the best on the rest of your journey along the Great Ocean Road. Regards, Rebekah

"Great Location, good amenities, friendly staff"

4
Marzeedabouta, Murwillumbah, Australia 05/03/2019

This hotel is one street back from the main street so is a lovely short stroll to all the restaurants and shops and also to the beach. Bed was comfy, pillows were good. TV and DVD player were a bit old and should be updated to be able to play a USB hard drive.

ApolloBayMotel, General Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Marzeedaboouta, Thank you for leaving some great feedback! So glad you found our central location convenient. Thank you for your comment about the TVs, we are currently updating them to be able to play USB drives but also be connected straight to the internet. Enjoy the rest of your journey along the Great Ocean Road. Regards, Rebekah (Reception)

"Best place in a dream town- Apollo Bay"

5
eternal_traveller_12, Pune, India 04/03/2019

Apollo bay is a little fairy tale town. Stayed with my wife last week , during our 12 Apostles trip from Melbourne. Been staying with B & W at various places for sometime. So one of first searches was this v fine property. Allow me to list few points which I consider important, 1. Location: Superb. V easy to locate from Great Ocean Drive. V v conveniently located , eateries , grocery, coin laundry etc in 2 to 4 min Walking distance. 2. Family friendly place with ample parking inside block. 3. We stayed in apartment upstairs, no noise quiet place. 4. All necessary cooking aid for 2-3 days stay in place, all gadgets in working condition. 5. Should have listed up, well appointed clean apartment. 6. Very courteous staff with good knowledge of surrounding areas. Thnx especially Ms Rebekah, ever smiling front desk help , she guided us perfect about Surrounding areas. All in all v impressed, will highly recommend for a tension free nice outing. No need to describe GOR or Otway forest drive and Apollo Bay town, I said it's a dream you wouldn't to get out of. A small suggestion. : Can see that this was a bought out property and making any changes in a room lay out will incur big cost. But some day future, may I suggest, a small change in lay out can make shower area bigger than today. It's rather small, more like what you find in Europe. Will be back again soon. Thnx

ApolloBayMotel, General Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Eternal_Traveller_12 Thank you for leaving such a lovely review on our property and beautiful town. We are so glad you enjoyed staying with us and found everything you needed in your apartment. Yes, our central location is very handy for those wishing to access shopping, eateries and the beach by foot. Thank you for all your kind words. In response to your suggestion regarding the shower, we absolutely agree with you, we are progressively renovating all our bathrooms, we would love it if you were to join us again one day to see our beautiful re-furbished apartments. Wishing you all the best on the rest of your journey. Regards, Rebekah (Reception)

"Last minute comfort"

5
User 03/03/2019

We stayed here last minute and the staff were so friendly and accommodating. Great local knowledge and insight into the best tourist spots along the great ocean road. The king bed was the most comfortable bed! Room was clean and comfortable.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Paige, Thank you leaving such a great review on our property. We are so glad you enjoyed your time with us. Our staff are always here to help as we really want you to enjoy the beauty of the Great Ocean Road. Yes, we love the pillow-top mattresses too! Enjoy the rest of your travels. Rebekah (Reception)

"One night only"

3
Eric A, Sydney, Australia 23/02/2019

Generally the room met our needs for an overnight stay. We bought a take away and there was enough equipment in the room for this. The room had a balcony with dining furniture but not the weather to use it. We didn't have the need to use the pool but it looked pretty nasty. The shower door had a lot of black mould around it but the water pressure in the shower was brilliant. We only needed to stay one night as we were travelling along the Ocean Road.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Eric, Thank you for posting a review on our property. We are glad you found our rooms convenient for your stay. Please no that our pool is cleaned, tested and treated every day. We make sure leaves are removed and it is always kept very clean. Our bathrooms are being progressively renovated, we would love it if you were to come back one day and see the new ones! All showers are also scrubbed daily, after general usage there is discoloration, this is why we are upgrading. We wish you all the best on the rest of your journey along the great ocean road. Regards, Rebekah (Reception)

"Ripped off"

1
User 10/02/2019

We travelled with friends from overseas to visit the 12 Apostles, which was simply breathtaking. We decided to stay in Apollo Bay for the night. Little did we know that being Chinese New Year that hotels would simply rip you off with their prices!!! We stayed at the Best Western and were charged $380.00 for the night, no breakfast included simply the room. We were give. $20 discount for joining their loyalty program. The receptionist was apologetic but couldn't offer us a further reduction. It was simply the worst over charging We have ever encountered. Shame on you Best Western!!!!

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Rbarrett50, I am sorry to read your review. It is very different from the vast majority of entries on this site which are most complimentary about our accommodation and hospitality. We regret that you did not share this view. Yes, prices around Apollo Bay are higher during holiday seasons and long weekends. As Apollo Bay is an extremely seasonal town, if we were not to charge more in the highest of our peak season, (Chinese New Year) we simple would not be able to be here to provide you with accommodation in the future. On the other hand there are some fantastic deals on offer during the quieter winter months. I encourage you to travel off peak if you would like to save some money. Wishing you all the best on your future travels. Kindest regards, Rebekah (Reception)

"Troglodytic Crapheap.... Avoid Avoid Avoid"

1
dcudonk, Melbourne, Australia 05/02/2019

Poor Decor and run down feeling accomodation, pay a princely sum to feel like a pauper, pricepoint is completely explotative of its Great Ocean Road Location, noisy bar across the road with music until late. Avoid Avoid Avoid

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Dcudonk, I am sorry you did not enjoy your stay and gave us the very worst score. Fortunately most guests on this site are positive about our friendly service and comfortable accommodation. Yes, prices around Apollo Bay are higher during holiday seasons and long weekends. On the other hand there are some fantastic deals on offer during the quieter winter months. As we are undergoing some considerable renovations, we hope that one you will come back and see our many improvements. Despite having received some very harsh comments, we still wish you all the best on the rest of your travels along the Great Ocean Road. Kindest regards, Rebekah (Reception)

"Excellent"

5
ThRued, Sydney, Australia 28/01/2019

The motel was for us an excellent choice. The staff is extremely friendly and helpful and could even support us in planing a trip to the Redwood forest. We ordered breakfast for the next morning and got it at 7.30 in the morning directly on the room. Big and tasty! Parking area is big enough and the noise level from other locations around is absolutely ok. Beds are very comfortable

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear ThRued, Thank you for giving us such wonderful feedback. Here at Best Western Apollo Bay we take pride in providing excellent customer service. We are so glad you enjoyed your stay with us and especially liked our pillow-top king size mattresses. Wishing you all the best on the rest of your travels. Kind regards, Rebekah (Reception)

"Apollo Bay"

4
jdigwood, Sydney, Australia 16/01/2019

Check in was great with a very helpful staff member showing us places on the map to visit. Room was spacious and very clean. Position of hotel meant we could pop next door for dinner. Hotel was in a good location for this area

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear J Digwood, Thank you for taking the time to post such a great review on our property. We are so glad you found check in and our central location convenient. Wishing you all the best on the rest of your travels along the Great Ocean Road. Regards, Rebekah (Reception)

"Nice enough but expensive"

3
Ron B, Newcastle NSW 15/01/2019

The room was quite modern and the shower large with the biggest shower head I have ever seen. The staff were friendly and helpful but you would expect that for the price which is probably what they can charge at this time of year as accomodation is in high demand.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Ron B, Thank you for taking the time to write a review on our property. We are so glad you liked your room and the large shower head! Our staff are always here to help our guests as much as we can. Yes, prices around Apollo Bay are higher during holiday seasons and long weekends. On the other hand there are some fantastic deals on offer during the quieter winter months. We hope you enjoy the rest of your holidays! Regards, Rebekah (Reception)

"Terrible experience with booking"

1
User 13/01/2019

Booked with Best Western Appollo Bay Motel thru Wotif. Search dates didnt transfer to booking and we got one night out of three requested (thought I had a bargain for three night). It was not until I looked at email received, realised error (honest mistake). Called to cancel (as three nights just too expensive), they would not consider any refund on cancellation (no flexibility). Really silly actually as the single night booked it is in the middle of a long weekend.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Tracey, I am sorry that your booking experience was disappointing. As you stated, your booking was made through Wotif (Expedia) at a discounted rate, which according to the terms and conditions of the booking, is non-refundable. By booking direct, we have much more flexibility to manage reservations than the on-line option. Even though your booking is for one night on the long weekend, our analysis shows that this suits the majority of travellers' plans. I do hope the convenience of the early check-in, the new King bed and renovated bathroom makes for a comfortable stay. Kind regards Robyn

"Much too expensive for the quality of the hotel / room"

3
User 09/01/2019

This was the only available lodging option left when we booked. It was fine, but the price we paid was much too expensive. Additionally, there was a large spider in the bathroom. Most hotels at this price point at lease provide some free water, but we had to pay $3 for a bottle of water, which didn't' taste right, so we threw it out after just a couple sips.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Boshi90, Thank you for taking the time to post a review. Yes, prices around Apollo Bay are higher during holiday seasons and long weekends. On the other hand there are some fantastic deals on offer during the quieter winter months. Our rooms are professionally cleaned daily and all spiders are removed, however we must keep in mind that we are in the middle of the bush here in Apollo Bay and spiders can enter the rooms when doors are opened. We provide free drinking water jugs in all our rooms, we encourage you to use this next time. Please enjoy the rest of your holiday, Rebekah (Reception)

"Great staff, good location, terrible internet"

4
TrudiGriggs, Rotterdam 06/01/2019

Although it was busy at checkin the staff took time to recommend restaurants (and advise were not to go, very important I think). Also advised there would be a market the next morning and suggested things to do.Bed was a bit soft for my liking but probably perfect for someone else, always hard to get those things perfect for everyone.All three of us (we use three different pillows at home) said how much we hated the pillows, way too high. My husband slept on his arm, no pillow, my mother-in-law said she slept with it tucked under her shoulders, and I slept on it vertically so it was half way down my back. It's been a long time since I've used such a bad pillow.The great staff found my mother-in-law's earring and called us. Yes called us! In all my years travelling this has never happened before. She was actually missing both so the staff member turned the room upside down looking for it but to no avail, probably in the sheets somewhere. (I know who leaves earrings under the turned back covers).The room was a good size with all that you expect in a motel.Everything looked clean and relatively modern, no weirdly patterned shinny bedspreads that seem to be standard in motels the world over.Twice the TV crackled, spat and dropped out, then for 10 seconds it would show snow then TV logo and it would be back.The internet was laughable, all three of us tried to logon at different times, all three of us got kicked off in about two minutes. I've lived and travelled abroad so if that's the service you are used to then you're in for a shock, Australians who have lived in rural areas will probably be more patient.It would be remiss not to talk about the cost of motel rooms in general. We paid $638, two rooms one night. We spoke to a gentleman on the boardwalk who was complaining as he had paid nearly $1000 for two nights. He noted you could go to Bali for that. I checked, we could have paid $230 for a Best Western in the heart of Melbourne. This is not really a comment about this hotel, I'm sure they are competitive in their market (one of the reasons we picked them), but rather hotels outside the metropolitan areas, why are they so expensive? For the same price we could have booked two suites at the Sebel in Melbourne.I certainly recommend the staff and location is great. Enjoy your stay.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Trudi, Firstly I would love to say thank you for taking so much time leave a review, without your commitment to sending a well written response about your stay we could not be able to improve. We are so glad you enjoyed your stay with us, we always make sure we put in 110% in providing satisfaction for our guests. I really do wish you would have let us know about the pillows, reception is contactable 24 hours a day with hosts living on-site. We offer our guests a pillow menu if the ones in the rooms do not suit. In regards to the WIFI and television connection. We have unlimited access and a high speed connection, however the town of Apollo Bay can only withhold a certain number of people using Cellular Data / WIFI coverage etc. Please keep in mind how remote we are in this small town, our population of 1500 climbs to a staggering 15000 this time of year. As a business there is very little we can do about it. The shire knows of the issue and is looking into upgrading the service to the town. Yes, prices around Apollo Bay are higher during holiday seasons and long weekends. On the other hand there are some fantastic deals on offer during the quieter winter months. We would absolutely love to see you here again and I wish you all the best in the future. Kindest regards, Rebekah (Reception)

"Perfect location"

5
Roam09547778155, Melbourne, Australia 21/12/2018

Had a wonderful stay. The location is perfect near shopping centres and restaurants walk across the road to the most beautiful beaches. The check in was a breeze and the rooms clean. The parking provided on location made unpacking and packing easy. Thank you:)

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Roam, Thank you for posting such a lovely review on our property. We are so glad you found our central location convenient and enjoyed all that Apollo Bay has to offer. We are so lucky to be in such a beautiful place in the world. Wishing you all the best on the rest of your holidays, Rebekah (Reception)

"Stopping Point"

4
William M, Ontario, Canada 25/11/2018

Since we were driving from Melbourne to Adelaide this location provided a good break in the journey. It is a good location to walk around the area for restaurants, have excellent staff, laundry, and reasonable rates.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear William, Thank you for taking your time to post such a great review! We are so glad that you enjoyed your stay and found our central location convenient. We would absolutely love to host you again on your next journey. Kindest regards, Rebekah

"Good choice for Apollo Bay"

4
stefanenbiancaansing, Cairns, Australia 18/11/2018

The room feels renovated especially the bathroom with a large shower head. Breakfast was delivered the night before and was simple. Great location nearby shops and restaurants. About a hour drive from the 12 apostles through the otway national park. We saw koalas multiple times. Also nearby is Koala kafe in Kennett River also a great spot to see koalas. Option for laundry on available. $2 for washing and $2 the dryer. Clothing didn't feel as clean as at home and some clothing had to be dried on the dry rack. But that is a normal part if travel I guess.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Stefan and Bianca, Thank you for leaving such a great review! We love hearing great feedback on our new bathrooms as we are progressively renovating our rooms. Our Breakfast options do include continental choices to be delivered the night before, also we can bring it hot to your room in the morning! So glad you got to see the gorgeous Koalas. Yes we do have a laundry available, it closes at 6pm as not to interrupt other guests, this may have restricted the time you could have dried your clothes for, another reason why we have drying rack in all our rooms, available to all guests. We wish you the absolute best on the rest of your travels. Kindest regards, Rebekah (Reception)

"Modern facilities in a convenient location. "

4
User 31/10/2018

Met by a super friendly receptionist who could not be more helpful. We were upgraded to a very modern, comfortable room with great bathroom and kitchenette. Shame about noise from pub next door. Stay.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Dacarlloyd, Thank you for the great feedback regarding our renovated rooms. So glad the apartment was comfortable for your stay. Hope to see you again very soon. Kind Regards Robyn

"Very homely place to stay"

5
oyitty, Kochi 23/10/2018

The motel is fairly well located near the village and good to walk around. The rooms are large and very well appointed. There is also a well provided kitchenette. Basket breakfast is provided and delivered to the room in the evening and fairly good menu.. There is no restaurant. Large TV screen with good furniture, dining etc. The place is very clean and comfortable. There is no restaurant but a lot of places to eat close by. One can also walk up to the seaside and walk on the pathway. Cars can be parked right in front of the rooms. The couple looking after the place are very friendly and always helpful They make the stay most homely.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Oyitty, Thank you for taking the time to leave such a great review. We are so glad that you enjoyed your stay and all the amenities we have on offer. Yes, our central location does make it easy to access the nearby restaurants, shops and beach. We would absolutely love to see you again in beautiful Apollo Bay, until then we wish you safe travels! Kindest regards, Rebekah (Reception)

"Great Ocean Road "

5
User 21/09/2018

A great experience at the Best Western. One of our best stop over nights we had while doing the Great Ocean Road. Friendly reception, updated rooms and the bed was so comfortable, great shower too. Nice and convenient to the hotel for a nice meal.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Roving697031, We are so glad you had a great stay with us at Best Western Apollo Bay Motel and Apartments - our comfortable room, friendly staff and convenient location. Looking forward to seeing you again soon! Kind regards Robyn (owner / operator)

"Best Western Apollo Bay Motel and Apartments"

4
ankur6221, Adelaide, Australia 18/09/2018

Overall experience was good but don't forget to wash your dishes otherwise they will straight away deduct $50 from your credit card without asking you. Its is somewhere stated in the "guests registration form, signed on arrival, and re-iterated in the guest compendium" which no one reads in reality.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Ankur6221, Thank you for taking the time to provide your feedback regarding your stay with us. Kind regards Robyn (owner / operator)

"Great ocean drive - Apollo bay "

5
mdshafiq, singapore 16/09/2018

Stayed here with my family during our drive along great ocean road. We were greeted by a friendly receptionist upon check-in to room 210. The room is really clean and spacious for the 3 of us. The toilet is huge and spotless. The motel is within walking distance to to main street. The area is quiet and not noisy as per what some other travellers claim. Overall i would recomend those who need a short stop over along the great ocean road to stay in this motel.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Mdshafiq, Thank you for taking the time to post such a fantastic review. Our staff are 100% committed to ensuring our guests satisfaction, we are glad you found the room spacious and clean for you and your family. We would absolutely love to see you again in beautiful Apollo Bay. Wishing you the best on your future travels, Rebekah (Reception)

"Very good Motel with professional team"

4
Jean-Marc P, Melbourne, Australia 29/08/2018

Excellent service with efficient, excellent and professional welcome. Although this Motel is not located in front of the sea (you need to walk only few minutes to reach the sea) , we found it quite excellent, very quite place with clean room and well equipped. Thanks to the team !

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Jean-Marck P, Thank you for taking the time to post such a great review. We are glad you enjoyed staying with us here in beautiful Apollo Bay. We like to make sure that the cleanliness of our rooms are of a high standard for all our guests and that you will have everything you need for your home away from home. Wishing you the safest of travels and we would love to see you again in the future. Kind regards, Rebekah

"Comfortable for a short stop"

3
Praveen K, Mumbai, India 09/06/2018

We stayed here for just the night on our drive through the great ocean road. The staff were friendly and polite and the room was comfortable although the bathroom seemed a little cramped. Everything is within walking distance so the location is good. They serve breakfast in your room at your desired time which is a bonus. The reason we were not happy was that we were informed by the staff that restaurants don't shut till very late and hence went out just before 9 to find that every place had stopped serving dinner. The mini bar was our saviour!

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Praveen K, Thank you for your feedback. I am glad the room was comfortable, and our location convenient for your stay. I do apologise for the mis-communication regarding the local restaurants serving time. We try to provide current and relevant information to guests on arrival. During the quieter times, restaurants may close earlier than 9pm, without prior notice. On the upside, I do hope you enjoyed snacking on our locally produced goodies in the mini-bar - Kooka's cookies, Go Nuts and Prickley Moses Otway Cider and Beer. Hope to see you again soon! Kind regards Robyn (owner / operator)

"Great choice"

4
User 03/06/2018

Stayed here for 2 nights during “winter season” with 2 teenagers. We were met by a lovely lady on check in, and offered us the best prices for a family room. The location is in the center of Apollo bay, close to everything. The rooms were clean and spacious with 2 separate bedrooms. There was a small kitchen that was great for making breakfast and supper. Good selection from the mini bar and could also offer room service for breakfast. Free WiFi was a plus for the teenagers. Had a pleasant stay, and would recommend this place to others.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Ehatlestad, Thank you so much for your great feedback. It is a great time to travel the Great Ocean Road and Great Otway National Park during winter with the same spectacular scenery and walks and waterfalls all year round! We look forward to seeing you again very soon! Kind regards Robyn (owner / operator)

"Would stay again"

4
User 22/05/2018

We were in town for the great ocean road running festival - and the hotel is located right on the finish line which was perfect for us. It's also right next to the pub which could be too noisey for some - we had earplugs and slept great! Staff were lovely and very accommodating. Easy to park, Italian restaurant across the road is awesome, would stay again.

ApolloBayMotel, Front Office Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Ascott962609, Thank you for taking the time to leave such a great review. We are glad you enjoyed your stay here through the marathon weekend and found our location convenient for you. Looking forward to seeing you for the race next year. Kind Regards, Rebekah

"The Best Hotel on the Great Ocean Road"

5
User 16/05/2018

This was the only hotel in Apollo Bay willing to check us in after 9PM! We were stranded when our vehicle broke down, they came to pick us up, and even gave us a complimentary upgrade to a bigger room since we had a lot of luggage. The bed as so comfortable and the room was huge! The hotel was spotlessly clean, and you couldn't ask for better management. Both Robyn and David were so kind and friendly, and they were very knowledgeable providing lots of tips for local spots. We cannot thank them enough for their flexibility and their help getting us back on the road! Our original itinerary didn't plan to stop in Apollo Bay, but if we return to the Great Ocean Road, we will be planning to sleep here!

"Great for stopover"

5
hungrysumo, Singapore, Singapore 12/05/2018

Room was recently renovated bathroom looked brand new. Great value for money and staff were super friendly. Check in and check out were simple and no fuss. Stay gave us lots of tips on where to go and what we should see which was great also. Highly recommended

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear hungrysumo, Thank you so much for the fantastic feedback. You are correct - we do have some great deals during the quieter months from May to August. We have also completely renovated some bathrooms, with more to commence in June. Glad you enjoyed the great sights around Apollo Bay including not only the amazing coastline but also the Great Otway National Park. We look forward to welcoming you back to Best Western Apollo Bay Motel and Apartments very soon. Kind regards Robyn (owner/operator)

"Awesome accomodation"

5
User 04/05/2018

We stopped at BW Apollo Bay on our Great Ocean rd drive. The premises are just off the main road so really quiet but still very close. Roomeas very clean and neat with a great king size bed that was suprr comfortable. We met Rebekah in reception who was especially helpful and made us feel like valued guest. Loved the freebies if you forgot toiletries like toothbrush or shaving stuff, reception had free supply. And FRESH local milk! Loved it!

"Good for a couple of nights, everything close by"

4
Don_G_Wright, Vancouver, Canada 03/05/2018

We wanted to spend three days on the Great Ocean Road, dropping by some of the various seaside attractions and parks, and taking in the Twelve Apostles. Apollo Bay looked like a good half-way point for ending our first day, and heading out from and returning to on our second day. The Best Western Apollo Bay provided us with a perfect base of operations, easy check-in, parking, close to a number of bars and restaurants but quietly tucked around the corner from the noise of the businesses along the highway. Friendly and helpful owners/managers

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Don_G_Wright, Thank you for choosing to stay with us for a few nights. As you explained, there is so much to see and do along the Great Ocean Road, the Great Otway National Park and the main Apollo Bay beach area. I am so glad you enjoyed our location, just walking distance to the nearby restaurants and beach. Great to have your feedback! We look forward to welcoming you again soon. Kind Regards Robyn (owner / operator)

"Highly recommended!"

4
User 21/04/2018

It was a great 1 night stay for our Great Ocean Road trip! Friendly and informative reception/owner! The motel room is basic, yet clean and comfortable with good room amenities and toiletries. The bed comes with electric blanket to keep you warm. Great location! slightly away from the main street. Definitely recommended!

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Hi Sylvia L, Thank you for your feedback and recommendation. So glad you enjoyed your stay with us. We have traditional motel rooms, all with King beds with pillowtop mattresses for great comfort. We also have apartments with a bit more space if that is what you are looking for. They too have King beds! Look forward to welcoming you back to Apollo Bay again very soon. Kind Regards Robyn (owner / operator)

"Ok for a nights stay on the great ocean road"

3
Stevep1450, Leek, United Kingdom 02/04/2018

What can I say a pretty basic motel in one of the larger towns on the great ocean road. Room was pretty basic but clean, pool was tiny but WiFi in rooms good and it is in an easy to find location and at a reasonable price.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Stevep1450, Thank you for your feedback regarding our 3.5 star property. I appreciate that you found our rooms clean, with good WiFi, convenient location, at a reasonable price. Kind regards Robyn

"Charmless"

1
User 01/04/2018

Bed was comfortable. And location good. However 1970s brick and primary school design was never that endearing. Completely without charm. Avoid if you can find somewhere else. Unfortunately we couldn't.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Geoff B, I am sorry you did not enjoy your stay with us despite the location and king bed with pillow top mattress and gave us the very worst score. Fortunately most guests on this site are positive about our friendly service and comfortable accommodation in beautiful Apollo bay. Regards, Robyn (owner / operator)

"1st overnight stop along the Great Ocean Rd."

4
Marlin4952, Calne, United Kingdom 31/03/2018

A very nice motel slightly spoilt by noisy fellow guests. Just the 1 night spent here on our 1st stop along the Great Ocean Rd. Our room was adjacent to the laundry room which fortunately was not highly used. The room itself was clean with all the expected amenities. A good choice of restaurants nearby. Very helpful receptionist who told us not to miss the mariners lookout who's advise we took. The view was magnificent.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Marlin4952, Thank you for your feedback. I am glad you enjoyed your stay overall, particularly the view from Marriner's Lookout - a close by favorite spot. We look forward to welcoming you back again very soon. Kind Regards Robyn

"A really nice place to stay"

5
ubl666, Harrogate, United Kingdom 23/03/2018

Excellent motel in an ideal location for the resort yet off the busy main road. Reception staff/owner absolutely brilliant. Room very good - large, roomy, well equipped and clean with parking directly outside. Would recommend anyone to stay there.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear ubl666, We really appreciate your great feedback, highlighting our convenient location, great team, large room and convenient parking at your door. Thank you for your recommendation. We look forward to welcoming you back to stay with us again at Best Western Apollo Bay Motel and Apartments. Kind Regars Robyn (owner / operator)

"Great Location and Very Comfortable Room"

5
Catbar57, Lara, Australia 17/03/2018

Very Comfortable King sized bed, small kitchen with cooking facilities and a TV with great reception and quite a few Foxtel Channels. We were given a small apartment for the price of a normal motel room. It was very clean and quite cosy. The only thing is the actual shower recess was tiny and you had to step up into it which was a little scary, otherwise the bathroom was quite roomy and airy. We would definitely stay here again, the staff were very friendly and helpful and an easy walk to the Main Street. Also had free WiFi for unlimited devices. A very short walk to the beautiful foreshore and beach. The motel is near the mountains and they looked amazing

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Catbar57, Thank you for your very lovely review. We are thrilled you enjoyed your stay with us. Thank you for highlighting our staffs attitude and that we offer free WiFi. We are continuing to renovate all of our bathrooms and have walk in showers. Looking forward to you staying again with us soon. Kind Regards, Matthew (Manager)

"Oh Gosh!"

1
MattandMaja, Melbourne, Australia 11/03/2018

We paid $300 for a night - better to say: we paid that much for a nightmare. There was a terrible smell in the bathroom (somewhere around the toilet seat) because of which we had to have the doors open over the night to get at least some fresh air. For that amount of money we were expecting everything extremely clean, staff to be very welcoming and caring... less to say that we were expecting to sleep with closed doors!

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear MattandMaja, We are sorry to read in March 2018 that your stay with us last year in April 2017 wasn't what you expected. We would hope that you would contact reception about your concerns, especially as you noted our staff were very welcoming and caring. Your review is in stark contrast to the vast majority of reviews praising our cleanliness. Kind regards, Matthew (Manager)

"Awesome place"

5
User 07/03/2018

Best place in apollo bay to stay. Loved this place and hospitality. Nice and cleans rooms with nice view. Ample parking space and easy and convenient access to market. Walking distance to beach . Really loved this place

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Sandeep K, Thank you for taking the time out of your trip to leave this feedback. We are so very pleased that you had such a lovely stay with us and that you think Best Western in Apollo Bay is the Best place to stay. Safe travels and we are looking forward to welcoming you to stay with us again soon. Kindest Regards, Matthew (Manager)

"Adequate"

4
YorkshiremanBrussels, Brussels 06/02/2018

Though the rooms are a tad spartan (just concrete boxes), we felt at home here. Separate bedroom and living room and kitchenette. Near to Apollo Bay shops. No breakfast but the reception gave us some milk if we wanted tea or coffee. As with other motels, some guests leave their doors open and are a bit noisy, but not the motel's fault. Would have happily stayed longer.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear YorkshiremanBrussels, Thank you for taking the time to provide your feedback. We are so glad you felt at home in our apartments and our location was a great value add to you stay. Looking forward to your next stay with us. Kind Regards, Matthew, Manager.

"Beautiful"

5
Sandra G, Queensland, Australia 30/01/2018

We stayed here for one night while we looked around all the places along the Great Ocean Road. Very friendly and happy staff, the room was spotless and very comfortable, and nice and handy to walk to shops.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Sandra, Thank you for such a lovey review of your stay with us. We are so pleased you enjoyed our central location and the cleanliness of the room. Looking forward to your next stay with us. Kindest Regards, Matthew (Manager)

"A bed and a room"

3
WarringtonSilverfox, Warrington 21/01/2018

Great guy on reception welcomes you, but the rooms are basic. Bed was comfy enough and walk in shower worked fine. Rooms was clean too, but this is a motel and a one night was about enough for us on this. we knew what we were getting and got it, but did hope for slightly more. would we stay again? probably not, but that isn't to say it wouldn't do the job again if needed.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear WarrintonSilverfox, Thank you for your review. We are glad you enjoyed your stay with us and found our pillow top beds to be comfy. Thank you for your stay. Regards, Matthew (Manager)

"Good place for a quick overnight stop!"

4
acneball, Toronto, Canada 01/01/2018

We stayed here for one night during our Great Ocean Road trip. We didn't expect much since it was only one night at a fairly low key place but it was pretty enjoyable. The room was nice and clean and one of the few places we've stayed at with USB chargers so we didn't have to share our one adapter when we wanted to charge our phone. The person at the front desk was very friendly and provided us with a map and list of places we should check out during our trip. She also provided some good dinner recommendations which did not disappoint. I'd recommend staying here for anyone passing through Apollo Bay.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear anceball, Thank you for taking the time to give advice on from your trip. We are thrilled you enjoyed your stay with us using the USB charging ports in the rooms and taking us up on the dinner recommendations. Thank you for noting the cleanliness and our staffs friendliness. Looking forward to hosting you on your next GOR and Otways Trip. Kind Regards, Matthew (Manager)

"Well beyond expectations"

5
BarryH474, Christmas Island, Australia 29/12/2017

The friendly and diligent work of the entire management and staff is what makes this motel one not to be bypassed. We stayed here for six weeks and had the opportunity to see it busy and not so busy, to see the longer term service and maintenance programs. If it could reasonably be done all we had to do was ask. My wife was working night shift necessitating sleeping in the unit during the day. We were provided with a fan to provide some white noise and breeze in the bedroom. Nearby noisy maintenance was rescheduled, unasked, so she was not disturbed. The bed was fabulously comfortable. When we moved out I left behind a pair of expensive sunglasses and not only were they found (usually stuff left behind seems to be strangely not found) but happy posted onto me at no charge. I would fight to get into this accommodation next time we are in Apollo Bay.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear BarryH474, Thank you so very much for your feedback. It is not often we have guests who see the on-going work we do to maintain and continuously improve our property, little by little. It was a pleasure to have you stay with us for the extended time, and that our self-contained apartment was suitable to you. We look forward to welcoming you back very soon to Best Western Apollo Bay Motel and Apartments. Kindest regards Robyn and the Best Western Apollo Bay team.

"Great Overnight Stop"

5
SMM59, Letchworth, United Kingdom 24/11/2017

Stopped for a night here while travelling along The Great Ocean Road. A very friendly welcome from Matthew along with some good local knowledge of dinner options in town. Our motel room was spotless and well appointed. Extremely comfortable bed, excellent bedside reading lights (so often not given much thought) and fresh milk for our tea and coffee. There is a nice pool if you want to cool off after a day on the road. Guest laundry available should you need it. No hesitation in recommending a stay here.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear SMM59, Thank you for your great detailed feedback regarding your stay with us at Best Western Apollo Bay. I will definitely pass on your comments to Matthew. We look forward to seeing you when you next visit The Great Ocean Road. Kind regards Robyn (owner / operator)

"The Best!"

5
User 20/11/2017

Great value! Clean. Modern bathrooms, spacious room.Stumbled into town and took a chance and was so glad to meet all the great folks that work there. All employees had great tips of where to go in or out of town. Casalingo was great suggestion for food. David and Robyn(owner) could not be nicer!

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Thank you for such a lovely review. We are so pleased that you took the chance and were rewarded handsomely. We pride our self on friendly service and cleanliness is a priority. Thank you for choosing to stay with us and we look forward to having you stay again soon. Kindest regards, Matthew (Manager)

"Roadtrip, Great Ocean Road, The Grampians."

5
User 12/11/2017

A perfect motel to start the Great Ocean Road and the surrounding forrest. Beach is across the road, nice Italian restaurant arround the corner. we where here for 1 night and almost for 2 nights because we forgot to check out to go to our next stop, yes a roadtrip is exhausting. however "Robyn" helped us to sort it out with the owner of our next stop. Many thanks for that. Definatly worth coming back.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Thank you Leon S for taking the time to give such lovely feedback. We are so pleased you enjoyed your time here with us and glad you made it safely onto your next nights stay. Looking forward to your next visit with us. Kind Regards, Matthew (Manager)

"Looks newly renovated"

4
NicoleV1, Veghel, The Netherlands 11/11/2017

Wonderful small hotel with rooms which look newly renovated. Friendly staff. All facilities in room and great wifi and shower. Breakfast is served in the room which is a bit less comfortable but it works. Great bed and location.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Hi NicoleV1, Thank you for your great feedback. We are thrilled you enjoyed our new bathroom and new king and single beds. We are currently developing a breakfast room and appreciate the feedback. Looking forward to welcoming you back soon. Regards, Matthew (Manager)

"Great location and a really good sleep with very nice sheets"

5
User 10/11/2017

Traveling through Apollo Bay just wanted somewhere close to beach to stay one night surprised to see a Best Western so though we would take a look at what they had vacant. They had friendly staff, good pillows and bed, beautiful sheets,very good location Will be back next time, very good amenities with fully quipped kitchen Highly recommend

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Peter S, Thank you so much for such lovely feedback. We are glad our king pillow top bed was to your liking. Looking forward to hosting you on your next Great Ocean Road and Otways trip. Regards, Matthew (Manager)

"Very comfortable and clean"

5
My-family-and-me, Wimborne Minster, United Kingdom 05/11/2017

This was perfect as a stop over on our leisurely trip along the Great Ocean Road. The reception staff were extremely friendly and helpful. The room was very clean - great shower and extremely comfortable bed. Room was a good size and the location was excellent. Literally no more than a minute or so from everything you could need. It's not a luxury hotel, but it does exactly what it sets out to do - provide an extremely comfortable, clean and convenient place to stay.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear My-family-and-me, Thank you for your wonderful feedback regarding your stay with us at Best Western Apollo Bay. Your comments sum up exactly what we are aiming for to provide our guests - clean room, comfortable bed, great shower, convenient location and helpful staff. We are so glad you enjoyed your stay and we look forward to welcoming you back again very soon. Kind regards Robyn (Owner / Operator)

"road trip"

5
catherinemcenroe, County Wicklow, Ireland 29/10/2017

This motel was well equipped and very clean. the staff were very friendly and helpful, A very big bedroom and a lovely modern bathroom. just a short walk to the main street. I would highly recommend this motel.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear catherinemcenroe, Thank you for your love review. We are so pleased you enjoyed your stay with us. Thank you for highlighting so many great aspects of our property. We look forward to having you stay with us again soon. Regards, Matthew.

"Wonderful hosts"

4
coastvisitor, Central Coast, NSW 16/10/2017

Great location in town, walking distance to pubs, restaurants and beach. The hosts were very accommodating to any requests. Clean and tidy rooms. Some rooms are a bit cosy but most were comfortable in size. Lovely bedding. We were in a large group of about 20 friends who were all impressed.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Coastvisitor, Thank you to your group for choosing to stay with us at Best Western Apollo Bay. We appreciate the great feedback. Hope to see you again. Kind regards Robyn (Owner / Operator)

"Comfortable Bed"

4
Ashley L, Melbourne, Australia 29/09/2017

Stayed here for two nights for business and I must say it was a very comfortable bed. The linen was very fresh and smooth, the room was clean and tidy. The only downside was the hot water took about 4-5 minutes to get hot, but other then that my stay was very comfortable and I would stay here again.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Ashley L, Thank you for your feedback. I am glad you found the bed to be comfortable. We are progressively replacing the beds, with another shipment due at the end of this month. I am sorry that the hot water took so long to arrive. We are about to undertake an Energy assessment for the property, so I will highlight this as an action item. We look forward to welcoming you when you next visit Apollo Bay. Kind Regards Robyn

"Clean and comfortable "

5
User 08/08/2017

Spent 1 night at this great motel in the heart of town. Has all the necessary amenitys including laundry, pool and option of breakfast. Staff were friendly. Rooms were clean. Walking distance from shops and restaurants and hotels. The whole place was tidy and well maintained.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Lee P, Thank you for taking the time to write such a lovely review of your stay with us. We are so very pleased you enjoyed your time at our property and found our central location such an advantage to your stay. We pride our selves on the cleanliness of the rooms. Looking forward to having you stay with us again soon. Kind Regards, Matthew, Manager.

"Good aGood acommodations for an overnight stay and visit to the attractions of the Great Ocean Road"

4
Francisco201014, Sao Paulo, SP 21/07/2017

Good accomodations for an overnight stay and visit to the attractions of the Great Ocean Road: 12 Apostles, Loch Ard Gorge, London Bridge and Bay of Islands. All of these attractions start about 100 km from the hotel, after passing through a beautiful forest. Check in until 21 h; external swimming pool..

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Francisco201014, Thank you for taking the time out of your trip to leave your feedback. We are so pleased you found our property to be a great place to stay during your Great Ocean Road adventures. Thank you, Matthew (Manager)

"Motels and memories"

4
Fxhero, Bollendorf 05/07/2017

I haven't stayed in a motel for over 20 years, and I didn't know how much I missed them. Living in europe, you get used to checking in to a hotel, asking if there is parking anywhere in the area and then spending 30 minutes trying to find somewhere to leave the car where it won't get burned by rioters. Compared to that, the motel experience is pure heaven. We checked in, we parked in front of our room, no hassle with our bags. We didn't use the pool (because winter) and I skipped the room service breakfast (because local bakery) but everything else about this motel is exactly the way I remember the experience to be. I like motels! We also got the advice to drive up to Mariner's Lookout, great view. Thanks for the tip.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Fxhero, Thank you for your reflection and sharing your trip down memory lane. I am glad our convenient parking was helpful for your stay. There are many options for breakfast at the bakery and cafes just a few minutes walk from us. For future reference, we source our breads including the fruit and nut loaf for our breakfasts from the local Apollo Bay Bakery. We also source our milk from a local dairy - Apostle Whey Cheese. It is great you had time to fit in a drive up to Mariner's Lookout. We look forward to welcoming you on your next visit to Apollo Bay. Kind regards Robyn

"Good place to stay in Apollo Bay"

4
thefrances2016, St. Helier, United Kingdom 14/04/2017

The hotel is very conveniently located in Apollo Bay for the shops and amenities. You can park right outside the ground floor rooms so you can easily unload your baggage. The only negative comments are that the soundproofing is poor and you can hear your neighbours. There was also the noise from several lorries delivering goods to nearby shops in the early morning. Otherwise, well-serviced, immaculate rooms.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear thefrances2016, Thank you for taking the time to provide your considered feedback. I am glad our location was convenient for your stay. I hope you are enjoying the rest of your travels. Kind regards Robyn (Owner / Operator)

"Good Stopover"

5
BLIZZ-WHIZZ, St Leonards on Sea, UK 09/04/2017

Not our usual choice of accommodation, but a good one. Walked in to reserve at a good rate. Clean room, nice comfortable bed and close to several good eateries. Ideal stopover on the way from Millicent to Melbourne...Recommended.

ApolloBayMotel, Owner at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear Blizz-Whizz, Thank you so much for the great feedback. Glad you enjoyed your different choice of accommodation. Look forward to seeing you again when you are looking for the stopover. kind regards Robyn (Owner / Operator)

"Good for a short stop over"

4
BjornVienna, Malmö, Sverige 08/04/2017

The rooms are good but the surroundings are not exciting although it is relatively centrally located and there are several good restaurants withing easy walking distance. As always during our six weeks in Australia, we only met very friendly and helpful staff. The room was well equipped.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear BjornVienna, Thank you for taking the time to review our Motel. We are glad that you enjoyed your stay with us and that our central location suited you well. We have 1 and 2 bedroom self-contained apartments which may suit your needs for longer stays. Travel well and thank you. Regards, Matthew (Manager)

"Old formula motel"

2
jsmw10, London 09/03/2017

Agree with other reviewer that this is a very average old style motel. This is really grim if your surroundings are important to you. Clean. Tiny rooms but well equipped. Shower had to be seen to be believed, was it really a 1950s relic? Do not believe the photo shown, goodness knows how they got it to look Iike that. The "swimming pool" is in the middle of the car park and looks very much like something associated with electricity production DO NOT HAVE BREAKFAST HERE. Our breakfast was just like an airplane meal, everything was prepackaged even the cutlery and the bread to make toast! Has guest laundry which is useful. The hugely redeeming feature was the amazing guy on reception, who was efficient and helpful in practical ways as well as suggesting we visit Red Rock near Colac. Which is beautiful, 360 degree views over lakes and countryside and well worth a small detour but we didn't want to continue along the coast road to the 12 apostles anyway.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear jsmw10, We are sorry that you feel that your stay was not us to your expectations. We are a 3.5 star independently rated property and we work hard to make each guest have the best stay possible. We are glad you enjoyed the Red Rock's views. Regards, Matthew (Manager)

"Great stay :) "

5
beck_dave, melbourne 05/03/2017

My husband and I arrived for an overnight stay for our anniversary, we were in room 216 right under the stairs, next to the laundry room (10am-6pm) and only metres from the pub next door so had a small amount of noise but nothing too concerning and we had the best nights sleep we've had in a long time. The beds are so comfortable, very clean and top quality linen made for one luxurious sleep! The towels are very soft and absorbent too. Everything was clean and in order. Check in and out was friendly and efficient. Will recommend! Thank you for the lovely stay.

ApolloBayMotel, Manager at Best Western Apollo Bay Motel and Apartments, responded to this review
Dear beck_dave, Thank you very much for your lovely review and HAPPY ANNIVERSARY! We are thrilled you had a the best night sleep on our pillow top king bed. We look forward to having you stay with us again soon. Regards, Matthew.

"Good for stopovers"

4
User 25/02/2017

This motel is easygoing and simple. Our room was clean, functional and has everything you need. Bathroom a bit too small and shower box too. Bed quality is good. Internet can be a little slow but otherwise works. Parking is available. All in all a fine place for stopover.

ApolloBayMotel, Manager at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you Glam B, Thank you for your kind words and we are glad you enjoyed your stay with us. Please come and stay with us again soon. Regards Matthew.

"Clean and convenient"

3
User 28/11/2016

We spent 2 nights here. It is central to everything. The room was clean. However it would be the smallest room I have ever stayed or seen. It had a king bed which we wanted but that was pretty much it. It was tight all round. The shower was big but the ensuite again small. A little to squishy for us.

"visit"

4
bobemms, Swindon, United Kingdom 23/11/2016

travelled the Great Ocean Rd and found this by chance really but very glad we did .great location along the G.O.R and Apollo Bay is a stunning location.well equipped room with good facilties and a comfy bed .very helpful staff and it is highly recommended by ourselves.would definatley go back here.

ApolloBayMotel, Manager at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear bobemms, Thank you for taking the time to share your great thoughts. We are glad you found our property well equipped for your travel needs and central location great. We look forward to welcoming you back to stay with us on your next Great Ocean Road and Otways Journey. Regards, Matthew, Manager

"Nice Motel for one night"

4
TheBandit1200, Beijing, China 16/11/2016

During our Great-Ocean-Road-Trip we had one Night at the Motel. Room was clean, Breakfast that we ordered separate was for the Price o.k. Opposite side of the Entrance is an Italian Restaurant I can recommend for Dinner!

ApolloBayMotel, Manager at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear TheBandit1200, Thank you for taking the time to provide feedback on your time spent with us on your Great Ocean Road Trip. We welcome you back on your next road trip to explore the Otways. Regards, Matthew, Manager.

"Anticipated our needs perfectly"

4
BPinOz, Port Macquarie, Australia 09/11/2016

Bed comfortable, breakfast ... massive! We had a bowl of fruit each, which was a meal in itself - and then a cooked breakfast which was equally massive. Full marks to David and Robyn who arranged to deliver the fruit early, while the cooked meal was being prepared, so it wouldn't be cold by the time we got to it. We left an item behind, and had a call from Robyn around midday to alert us. Returning, there it was. That's customer care. Thanks.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear BPinOz, Thank you so much for staying with us and providing this great feedback. Glad you enjoyed your breakfast. It helps us when guests provide their travel contact details on check-in for circumstances such as this! Thank you for choosing to stay with us. kind regards Robyn

"A very comfortable place to stay"

5
Antonio R, Naples, Italy 04/11/2016

Starting from the receptionist this place is very cozy. She gave us a bottle of fresh milk to be used with tea in the room. Our room is actually an apartment and we find it very comfortable and clean, exceptionally clean. Unfortunately we will just stop here for a night so the relax lasts a few hours. We advise this place for everything, location, politeness and comfort. There is also a wonderful restaurant in front of the Motel called Casalingo, a must! We are Italian and the italian food they propose is far better than some food I eat in Italy. And the price in line with the others.

ApolloBayMotel, Manager at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you Antonio R, Thank you for this wonderful feedback. We are are glad you enjoyed your stay and dinner at Casalingo. Regards, Matthew, Manager

"Great Spot, Awesome Bed! "

5
Prairie P, Wanaka, New Zealand 01/11/2016

We had a night here on our trip along Great Ocean Road. The owners were very friendly, the bed was super comfy and they stock locally brewed beer, Prickly Moses, in the mini bar that was very tasty. The room was quiet and it's just around the corner from the main street.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear Prairie P, We really appreciate your feedback. Since taking over the property in February, we have been progressively updating the beds. We have also replaced the stock in the mini bar of each room to include local beers, ciders and boutique vineyard Victorian wines. I am so glad you enjoyed them! kindest regards Robyn (Owner / Operator)

"Great Bed and Great Hospitality"

5
User 29/10/2016

I was lucky to spend the night in one bedroom apartment with a magnificent King Bed. It was so good, I had to ask if I was the first person to sleep in it! (I wasn't by the way). David and Robyn provided a smile and good recommendations too. Thanks!

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear Adam R, We really appreciate that you took the time to provide us with your feedback. It is great to know our customer service and the property improvements we are making are on track to making our guests' experience the best we can possibly make it! kind regards Robyn, David and Matt

"Good location Great Service"

5
User 04/10/2016

Room was well set up and clean. Close to Maritime exhibit - worth a visit. Food was good and service was great. Staff were efficient, friendly with a good sense of humour. We were part of a group of 40 and the hotel coped admirably.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear Peter G, Thank you so much for your feedback. It was a real pleasure looking after your group! Hope to see you again. kind regards Robyn, David and Matt

"Great place for a getaway!"

5
Sharpy1992, Melbourne, Australia 15/08/2016

I stayed here for 2 nights with a couple of friends just a few weeks ago, and we were amazed at how great the stay was. First off, the staff were super friendly, both when booking the room and upon arrival (shout out to Matt at reception who gave us a heap of information about what to do around the area while we were visiting!). As we arrived quite late into the afternoon, we were given some recommendations on places to eat (The pub next door was a top recommendation). As we needed to check in on Facebook and let everybody know we'd arrived safely, there was no hesitation in supplying us each with wifi codes which we could use for our visit. Fast internet too, which I've learned is not always so common in Australian motels... The room/apartment that we were given was great. Double bed in one room, and two singles in the other. All very comfortable, with extra pillows and blankets provided. It felt like it would be very easy to stay a few extra nights, and it was super cosy. We'll definitely be coming back in Summer for a longer period no doubt! Being winter, it was going to be cold but thankfully the apartment had a fast-working heater which warmed the place up for us so when we got back from dinner we were nice and toasty. One of my friends was stoked that they provided Peppermint tea as well as other varieties haha. This place is in a great location, right near the shorefront and near all the shops and restaraunts. Although Great Ocean Road isn't a huge destination during the colder months, I can guarantee that this would be a great place to spend a few nights if you plan on ever doing the Great Ocean Road. Apollo Bay is a beautiful seaside town, and it's easily accessible to all the highlights the GOR has to offer. If you're going to treat yourself to the beauty of the coast, you may as well treat yourself to some good accommodation too. Thank you Apollo Bay Best Western! We'll be sure to return soon!

"Great location,close to everything"

5
harrietvillesteel, Harrietville, Australia 30/07/2016

We stayed here on our way back from WA and it was easily the best motel on our trip.The room was spacious, spotless and the cooked breakfast in the morning was a surprise as we didn't know it was included when we booked. Location is great with hotels and restaurants just a short walk. Robyn and her staff were very friendly and helpful and we will definitely stay again.Recommend for sure

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear harrietvillesteel, Thank you for your great feedback. We are really pleased to receive these comments. We look forward to welcoming you back to Best Western Apollo Bay. Kindest regards Robyn, David and Matt.

"Good Location"

3
py_bh, Singapore, Singapore 17/07/2016

Location is good - restaurants are just opposite/nearby and near to Cape Otway. A good pit-stop after driving from Melbourne. Room is clean and spacious. Staff was friendly. There is a Dooley's icecream nearby and a must-try. I would say this is an average stay.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear py_bh, Thank you for taking the time to provide your feedback. I am glad you found our location was convenient to the town centre. We look forward to welcoming you back on your next pit-stop along the Great Ocean Road. kind regards Robyn (owner/ operator)

"Chris (Benalla)."

5
User 15/07/2016

Very impressed by the way the staff made us feel very welcome and went 'way and above' what would be expected to make our stay comfortable. The rooms were immaculately clean, they turned the heaters on to pre-warm our rooms (which was great seeing it was some of the coldest weather in years - snow fell on the Otways), Bed linen and towels were very fresh and new feeling-and adding to the recently refreshed looking rooms - very comfortable for sleeping (big sized beds and bath sheets!!) Looking forward to my next visit to the Apollo bay region and experiencing more of what is on offer and suggestions recommended by the staff David, Robyn and Matt at Best Western Apollo Bay. Recommend a stay there to anyone.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear chris k, Thank you for taking the time to write this review - it is greatly appreciated. It is important to us that you are comfortable during your stay and make the most of all that the Great Ocean Road / Otway National Park has to offer - even snow! Since taking over the property a few months ago, we have been making some changes and updates. We are glad these updates added to the comfort of your stay. We look forward to welcoming you back to Best Western Apollo Bay anytime! regards Robyn, David and Matt

"Good Service"

4
shimmyshake, Canungra, Australia 23/06/2016

Staff were very helpful with advice on local attractions. Breakfast was nice, and they were very quick to bring coffee when we realised it hadn't been ordered.... Room was small but clean. Big price hike for the long weekend was disappointing.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear shimmyshake, Thank you for the feedback and those kind words. Yes, prices around Apollo Bay are higher during holiday seasons and long weekends. On the other hand there are some fantastic deals on offer during the quieter winter months. Hoping to see you again sometime. Regards, David & Robyn Owners

"Great motel"

5
User 13/06/2016

Our room was very nice and clean and had everything we needed,our room was spacious,the staff were very friendly and helpful with advice on places in the area to visit, the room was cleaned daily and items restocked.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear Janice E, Thank you so much for your great feedback. We appreciate your comments regarding our staff - both Housekeeping and in reception. Our staff are a critical factor in providing a great customer experience. regards Robyn

"B Grade accommodation and expensive b grade at that"

1
MrAdrian S, Adelaide, South Australia, Australia 24/04/2016

I could not believe the charge 400 dollars for a run down apartment style room, we did the great ocean road and stayed at four places this was by far the most expensive and the most run down and we had to lug our cases up stairs, save your time and money and go to the comfort inn international, you won't be sorry, I have stayed there before and it s..ts all over this joint.

"Very good short or longstay hotel"

4
User 20/04/2016

Iwas just for a night, but at this time in late March the last Hotel i could get. which made me curious what i might find. Its a lovely motor Inn, with good equipped rooms, and a nice friendly staff. The price is Apollo Bay price, nothing much you can do about if you need to stay.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear Rudi W, Thank you for taking to time to provide your feedback. I am glad your curiousity served you well! Although your stay was only for one night, we can cater for either short and long term stays with both motel rooms and apartments to choose from, as you suggested. kind regards Robyn

"Great location, clean, nice room, great staff"

5
O4661ZTmissm, Melbourne 18/04/2016

Great location, clean, spacious room, but the best thing was the staff - v friendly, knowledgeable and nothing was too much trouble. Pointed us in the direction of a great restaurant and a great unknown tourist stop. Will definitely stay here again, thank you.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear O4661ZTmissm, Thank you for taking the time to share the experience of your stay with us. We really appreciate this great feedback. We look forward to your next visit to Best Western Apollo Bay. Kind Regards Robyn

"A great place to stay"

4
garryw624, Sydney, Australia 27/03/2016

Very friendly and helpful staff. Motel is very well positioned and maintained. We were given a free upgrade on arrival to a 1 Bedroom apartment and the accommodation was very comfortable. Only draw back is the position of the swimming pool which is located in the middle of the parking area and is not very private.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear garryw624, Thank you taking the time to provide your review. As new owners we are pleased to receive positive feedback regarding our staff and the standard of accommodation. We are considering our plans for the future of the property and appreciate your comments regarding the pool. kind regards Robyn

"Great for the low key traveller"

5
ongieox, Waipukurau, New Zealand 23/03/2016

We were welcomed with a friendly greeting at this accommodation. The room was very clean and tidy, the facilites were great for the 'eating out traveller'...no cooking facilities.The bed was very comfortable and the shower was good. WiFi was free for the length of the length of the stay.We did the laundry...no problem.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear ongieox, Thank you for your detailed feedback. There are many choices for 'eating out' in Apollo Bay, and only a short walk from our property. Many travellers who choose to stay in the self contained apartments still choose to 'eat out'! I am glad our laundry facilities and free WiFi helped to enjoy your stay. Kind regards Robyn

"Good"

4
User 15/03/2016

Stayed here with family on our way to Adelaide (great ocean road). no need to mention the lication its amazingly beautiful, the hotel itself is simple, quiet and clean, the staff at the reception was friendly and helpfull. we paid AUS345 for a studio and one bedroom apartment, which is not very cheap nor expensive either. Pity they dont have any room with ocean view. Not a bad place, might come again.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear Farhad U, I appreciate you taking the time to provide feedback regarding your stay with us. Our staff do love this amazing area and their enthusiasm is contagious. They highlight not only the beaches, but also the bush walks, forests, waterfalls and wildlife within the area. Good reasons to extend your stay if you do decide to visit us again. Kind regards Robyn

"Excellent stay and have recommended it to all our friends!"

5
rhonam760, Melbourne, Australia 08/03/2016

The hotel is very clean and it looked like our room had been redecorated very recently. The hotel is set back from the main road so no excess noise. The hotel was full that weekend and there was little noise at all. The staff were very knowledgeable about the area and gave fantastic advice on where to go to make the most of our 1 night stay. Would definitely stay here again!

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dean rhonam760, Thank you for your great feedback. We really appreciate it! We look forward to welcoming you back for your next stay with us. kind regards Robyn

"very good"

5
HAPPInaire, Zhengzhou, China 02/03/2016

motel have two room and fit family to stay?there is woolworths near the motel?it's convenient?so I recommend anyone to live there?room is tidy and clean?it's perfect experience?manager is nice too? yeah

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear HAPPInaire, Thank you for your feedback. We are glad that our motel met your needs and you found it convenient to all facilities in Apollo Bay. kind regards David

"Greg Hill"

5
95greg, Melbourne, Australia 29/02/2016

We found the motel to be an excellent facility for our stopover. It was basic but comfortable. The owners were excellent mine hosts - friendly and helpful. The food for the hot breakfast was great. A comfortable bed and good hot shower - what more could you want?

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear Greg, Thank you for your great review, as new owner/operators we really appreciate the positive feedback. David

"Two night stop on the Ocean Road"

4
normanc158, Preston, United Kingdom 27/02/2016

A great place to stop on the Great Ocean Road we stopped here on our way up to Warrnambool and on our way back, plenty going on with plenty of places to eat. We stayed at the Best Western, a good location, staff very friendly and helpful nothing to much trouble, the breakfast was good and set us up for the day

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear Norman C, Thank you for your feedback in regard to you finding our motel conveniently located to access all Apollo Bay has to offer. We hope your day was a success after the "hearty" breakfast. David

"Great place to stay"

4
User 26/02/2016

We really enjoyed our stay here, the rooms were good, clean and comfortable. Easy to get to, pleasant surroundings. Staff were very friendly and helpful. Great place to stay while doing the Great Ocean Road. Good parking. Safe and secure. Give it a try

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear Hardland2004, Thank you for your feedback in regard to the convenience of our motel to all the Great Ocean Road has to offer. David

"Standard Motel"

3
SriBe, Sydney, Australia 19/02/2016

Stayed here with 4 people, 2 couples. The second room contained 3 single beds which was not ideal, but wasn't the end of the world. The facilities were basic and clean. The location is just off the main street, so it's easy to pop down the road for some food and or drinks.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Dear SriBe, As new owner operators we appreciate your feedback as we work towards improving our motel. We are glad you found the motel conveniently located to access all Apollo Bay has to offer. David

"typical basic motel"

3
uxj, london 17/02/2016

good location in the center of Apollo Bay no food available on motel premises - watch opening times of the nearby restaurants or you may find yourself hungry! Found Apollo Bay very disappointing, would not choose to stay there again

"Holiday"

1
Peter A, Caringbah, Australia 30/01/2016

Long weekend only stayed one night got charged $240 room was below average milk from reception was 2days out of date biscuits stale. Exploited because only accomodation left, stayed next night in Apollo Bay for $40 dollars less in a 5star motel.

"Melbourne GOR Trip December 2015"

4
Hyms A, New Delhi, India 07/01/2016

We stayed in a one bedroom with kitchen suite. The owner was helpful and helped us change our booking to postpone by one day without any trouble on a short notice. The property is alongside the plethora of other properties in Apollo Bay Area. The room was decent , with necessary equipment in kitchen and amenities in bathroom. However the rooms have a worn down old look, the bathroom seemed renovated though compared to the kitchen / living room and bedroom. Overall convenient stay for a day.

"Stop on our GOR trip"

4
Mark D, Meriden, United Kingdom 31/12/2015

Very clean accommodation - well located in centre of town. Good place for an over night stay on our Great Ocean Road trip. Would recommend this as a good stopping point. Good access point to local shops and eating places.

"Good for 1 night stay"

3
wenray75, Singapore 13/12/2015

clean and simple for a one night stay. no views but OK. easy to find as just turn off from main road. perhaps time for a bit of renovation to make it more refreshing. food, beach and shopping all within walking distance. internet could be faster

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you for writing the review. You are correct we are right in the centre of town making us the most central motel to the resaurants and shops, I'm glad you had no trouble finding us. Apollo Bay has beautiful beaches for both swimming and walking - I hope that you took the time to enjoy it We look forward to seeing you here again Heather

"Friendly clean and great location"

4
User 06/12/2015

The couple running the place are very nice and welcoming. Made a last minute booking and good rates in a nice location. Room was clean and comfortable. Definitely recommend this to anyone staying in apollo bay.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
It is always nice lookiing after nice people, thank you for writing the review it is appreciated. I hope that you enjoyed the rest of the trip around the coast and that we see you again Heather

"Lovely motel"

5
Fotherby, UK 30/11/2015

Stayed a night on journey along the Great Ocean Road - very welcoming and friendly staff who gave us lots of useful information and lots of alternative tourists attractions which were fab. Very clean with everything you need. Lovely walks and views not far from the motel. Parking right outside your rooms which was great. Only problem we encountered with the town was that everything was shut by the time we got there around 6pm, but managed to eat in a hotel nearby. Could have been low season? Would certainly recommend.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you very much for taking the time to write the review. It was lovely to meet you and I hope that you enjoyed the rest of your trip. Yes Apollo Bay is very different to the UK and we shut earlier in the off season but it was nice that you got a good meat al the Hotel. - You should be here in the season with everything jumping! Hope that you et a chance to do it all again Thanks again Heather

"Comfy bed"

4
redpanda6666, wollongong 15/11/2015

Refurbished room with modern bathroom (fabulous shower) and really comfy bed. Clean and well appointed and right in town. Highly recommended. The man in reception was friendly and helpful. I was pleased to find fresh milk instead of uht for tea and coffee in the room.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thanks for the review The refuburbished rooms look really great –even if I do say so myself! Glad that you enjoyed your stay and we hope that you come back again soon, there's always plenty more to see and do in this fantastic area Heather Brown

"Over priced and noisy"

2
Lisa7267, Launceston, Australia 04/11/2015

We stayed in a two bedroom unit for one night - very noisy, banging sounds all through the night - situated next to the stairs so heard everyone going up and down all night and situated right behind the pub so heard pub sounds all night. Our stay was not enhanced by the loud swearing echoing through the night from pub leavers at about 1AM and then the stomping on stairs which followed. Furniture very well used and unit very dated. Would not recommend this place if you wanted a good night's sleep. Wi-Fi very slow. At $320 for a night very expensive.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you for writing the review. As you are aware it was a very busy weekend in the town and yes it was noisy. Unfortunately we cannot monitor the whole town only people that stay at our motel. Rowdy party goers came onto the property and caused the noise and we immediately called the police. We now apologise for this and I would have done so personally with explanation when you checked out had we seen you. This is a lovely town with great holiday makers usually – having been here 6 years this is the first disturbance that we have had. Please plan to come back again and enjoy the beautiful area and the great attractions we have to offer. Heather Brown

"Great ocean road"

4
Philomena H, County Cavan, Ireland 04/11/2015

Spent one night here on route between Melbourne and Pt Cambell. Adequate for our needs. Comfortable bed, clean room, toiletries, towels and really, really hot water for showers. Good TV. Very central for restaurants and cafes. Met the owner next morning. Very hospitable gentleman.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you for taking the time to write the review it was our please looking after you and we are very glad that you enjoyed your stay Heather Brown

"Hardly Best"

2
eudele, Auckland, New Zealand 25/10/2015

Maybe the standard is different? The price is higher than elsewhere. Units are small with tight bathrooms in need of a spruce and a better clean. No cooking facility, and no way to clean cups and plate. Looking at positives, near to shops and food, ok service. Bottom line, plan ahead and find another overnight stay, preferably not Apollo Bay.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you for taking the time to write a review. The units are not large but very comfortable, spotless and have been recently upgraded . I am sorry that you did not speak to us when you were here staying. Also had you wanted cooking facilities our motel has both motel units and one and two bedroom apartments. The standard for Best Western is very high and as you may not be aware is a world wide standard with independent inspections. I hope that you enjoyed the rest of your holiday Heather Brown

"Great location and friendly staff"

4
Grant M, Wagga Wagga, Australia 18/10/2015

We stayed a couple of nights during the busy long weekend and found the amenities, staff and location of this motel to be fantastic. Half a block from the main street, beach and cafes is perfect. Management could not have done more to improve our stay - which included some handy advice fro a shortcut for the trip home.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you for the review. It was our pleasure looking after you and hope the shortcut went well! We believe that we are ideally situated in town and it great to here that you enjoyed the location and the motels hospitality also. We do go out of our way to ensure all guests have a great stay Look forward to seeing you again Heather Brown

"perfect stay"

5
glens182, Melbourne, Australia 08/10/2015

Very friendly welcoming staff . Clean and well maintained apartment. Located close to everything. Staff let us check in early. I highly recommend this motel to anyone looking for a great stay in Apollo Bay

"Great for a short break."

4
Christine M, Melbourne, Australia 04/10/2015

We stayed here two nights over the AFL holiday week end. The place is easy to find, near to all cafes shops etc but off main Rd so quieter. Plenty of safe parking , right outside your room. Rooms are clean and comfortable with everything you need for a short stay. Shower was roomy and lots of hot water. Beds have heating blankets and there's a heater/air con which works efficiently. Limited space in the room , but plenty for a week end stay. Friendly staff on reception. clean towels and bed linen each day and toiletries, tea, coffee biscuits and milk provided. We got a two night offer and the price was reasonable. a small pool in the middle of the car park area, a god send if its really hot or you have kids who need tiring out!

"Friendly place"

5
suee845, Melbourne, Australia 02/10/2015

As part of our deal we had breakfast which was delicious and generous too. The proprietors are always friendly and happy to chat to their customers. The motel is very well located - close to eateries, shops and the ocean.

"Great stopover on the Great Ocean Road"

5
David R, Brisbane, Australia 01/07/2015

During our trip along the Great Ocean Road we chose this motel for our overnight stay at Apollo Bay. This choice turned out to be just perfect. Our unit was clean and very well set up with all the facilities to meet our requirements. The owners were very welcoming and friendly and were happy to provide us with brochures, maps and their local knowledge information about the area. There was an Italian restaurant just across the road where we enjoyed an excellent meal. The breakfast which was delivered to our room the next morning with a friendly smile was first class. We certainly felt refreshed after a good night's rest at this relaxing location and ready to continue on our journey.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you for staying and for taking the time to write the review its lovely to get such good feed back. Glad that you enjoyed the breakfast, nothing like a hearty breakfast to start the day. We love this area down here and like to share with our guests so they get the best out of their holidays. You will have to get back some time and try out a few more restaurants and also walk some of the great falls and walks in the area. Look forward to having you stay again Heather

"Terry Franklin"

4
User 30/06/2015

Great motel on the Great Ocean Road. Within walking distance of all shops and services. Opposite tourist centre for information on all local attractions. Clean, comfortable, and quiet. Great breakfasts available, or facilities to have continental breakfast.

ApolloBayMotel, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
Thank you for the review we are pleased that you enjoyed your stay and hope that you come back to Apollo Bay again in the future Heather

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.