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Best Western Hotel Burlington Inn, Westampton

2020 Route 541, 08060-4411, Westampton, United States - Siehe auf einer Karte
Best Western Burlington Inn - Aussenansicht Das Best Western Burlington Inn ist ideal in Westampton Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Gäste sind von diesem haustierfreundlichen Hotel (nur Hunde) in der Nähe aller wichtigen Attraktionen in der Region begeistert. Das Hotel ist nicht weit von der Autobahn und nur 20 Minuten vom Luftwaffenstützpunkt McGuire entfernt. Gäste, die sich für die Sehenswürdigkeiten der Stadt interessieren, können zusammen mit ihrem vierbeinigen Freund in Kürze die Stadt erkunden. Ganz gleich, ob Sie sich in der Stadt aufhalten, um den Vergnügungspark zu besuchen oder Geschäftliches zu erledigen, das Hotel in Westampton ist eine rundum angenehme Anlage. Der Freizeitpark Six Flags® Jackson und der Historic Mount Holly District sind einiger der beliebten Attraktionen in der Umgebung. Adrenalinjunkies erhalten dank der Fahrgeschäfte ihren Nervenkitzel, und Geschichtsfreunde vergnügen sich dank des umfassenden kulturellen Lebens in Mount Holly. Selbstverständlich ist unser Hotel in Westampton auch in der Nähe von Einkaufszentren, sodass jederzeit für alles Notwendige gesorgt ist und auch ausgiebigere Einkaufstouren kein Problem sind. Gäste genießen kostenloses High-Speed-Internet, einen fantastischen Service und eine Hotelausstattung von höchster Qualität. Unser Personal setzt alles daran, dass Sie einen angenehmen und stressfreien Aufenthalt haben. In unserem Hotel in Westampton haben Gäste oberste Priorität. Wir halten es für wichtig, dass Sie sich auch im Urlaub wie zu Hause fühlen und gleichzeitig ein wenig verwöhnt werden. Genießen Sie die gut ausgestatteten, geräumigen Zimmer, die Platz für die ganze Familie bieten. Unser Hotel in Westampton vereint eine unschlagbare Lage mit einem konkurrenzfähigen Preis und erstklassiger Ausstattung. Das freundliches Personal sorgt für eine willkommende und freundliche Atmosphäre, ganz gleich, ob Sie sich geschäftlich oder zum Vergnügen in der Stadt aufhalten. Buchen Sie Ihren nächsten Aufenthalt im Best Western Burlington Inn und erleben Sie einen entspannenden Aufenthalt.

Best Western

Hotel Burlington Inn




Vorteile des Hotels

  • Kostenloses komplettes amerikanisches Frühstück
    Kostenloses komplettes amerikanisches Frühstück
  • Hallenbad
  • Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Safe
  • Mehrsprachiges Personal
    Mehrsprachiges Personal
  • Wäscheservice vor Ort
    Wäscheservice vor Ort
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Reisen mit Freunden Reisen mit Freunden


Luis R, newark, United States 30/10/2021

Do not pay this expensive hotel. you will not receive what they advertise. the picture were taken years ago, it does not look like the picture. the employees hate working at this hotel, they are not friendly at all.

"It's a room…"

bbernard19477, Spring House, Pennsylvania 25/10/2021

Bed was reasonable but many other items not working or substandard. Examples: hair dryer not working. Water cooler in fitness center empty. Room did have fridge and microwave, which was nice. Basically ok for a night or two.


User 25/10/2021

Roaches dirty odor never again will we stay at a Best Western. Just a horrible experience We had two rooms and yuck not only was the beds like sleeping on a slab of wood We should of had queen beds. More like an adult twin Nothing was working the hosted was to busy to check us out or listen to our concerns

"Avoid at all costs"

J8917UHamym, Brooklyn, New York 24/10/2021

Best Western Burlington NJ horrible experience to the point where I need it to be noted. I am the spouse of a flight attendent and travel often. This location, I was better off sleeping in my car. smells of smoke in the room, very hard bed, grimy dirty room, rude female at check in. No breakfast unless you consider a bag of lil bites your breakfast.

"Lacking in customer service"

celticelf66, Washington DC, District of Columbia 11/10/2021

Not impressed with the managers handling of broken shower in room of fully booked hotel. She did not take tile to have a conversation and summarily dismissed issues with a $25 discount. Would NOT recommend this hotel until their customer service improves.

"No satisfied"

User 01/10/2021

Room dirty and smelled. Elevator not visibly marked. Beds were not comfortable at all. Continental breakfast advertised and not provided. Guest had to order out. Walking down the hallways, room numbers were on the floor. No signs to state they were renovating.

"Hotel from hell."

stephen20013, Goldsboro, North Carolina 17/09/2021

First night the remote didn't work. Went to desk and was told the hotel is filled. Call your maintenance man. He quit. Did locate another room. It was a dog room. It looked clean. In the shower the next day I thought I had a cut on both feet. The floor of the tub was reddish brown from the dirty floor. Had to wear my sneakers all the time. The floors were like a ice skating ring. Wax on wax on wax. So slippery. After the third day I had to beg for towels and room was only cleaned one day. Trash cans only emptied once. Breakfast non existent. Old bananas. Juice machine didn't work. I told the girl at the desk I was going to can customer service. Her response was good luck. They don't care. It was a trip from hell. They still charge full price though. They should have paid me to stay there. I have never had a worse experience and I'm travel a lot. Worse hotel ever.

"Decent hotel, could have been better"

User 07/09/2021

The room was perfect bed was great comfort. Decor was decent. The staff is very helpful. I expected a good breakfast but it wasn't available due to covid, also the pool isn't working. Apart for this th stay was decent

"Go somewhere else"

User 23/08/2021

There were several blood stains on the carpet. Dirty bed sheets, I was not allowed an extra pillow. There was no breakfast, no morning coffee. The beds are very small. Not queen beds. The pool was closed.

"Welcoming place"

User 16/08/2021

Hotel is well equipped with amenities, beautifully decored clean and quiet Rooms. Location is Great has many good restaurants nearby.Desk staff were courteous and helpful and always had a smile on their faces!

"Not worth the money of a 1 star hotel!"

JimGrimNY, Elmira, New York 16/08/2021

My room was ground floor number 124. Upon pulling around back there was a large group of people just loitering around the back door that we had to unpack and go through as they smoked. The trash can was overflowing with what I could only smell as raw dead animals or meat. Once in the hallway it was filled with pot smoke and ask marks all over the walls around the vending machines. We went to the room and open the door only to be greeted by an ice cold room at 50° with the air conditioning running Non-Stop and a terrible odor in the room like unwashed human bodies. Upon turning on the TV the speaker was broken so that anytime the volume was up past five on a scale of 1 to 100 the speaker would rattle and buzz inside very loudly. The coffee pot had rancid water apparently from one of the past guests still in it that smelled like dirty gym socks. The microwave still had food particles all over inside of it. The drawers had mouse feces in them that I have pictures of and I didn't really feel safe unpacking my clothing into them for fear that I might have bed bugs or roaches when I came home. The bathroom was a shambled mess with paint chips and debris all around the walls especially behind the door the ceiling caving in in the shower. The shower curtain rail had been hung on by someone hard enough to rip it out of the walls and just pressed back into place. There was literal feces on the toilet seat and cigarette burn marks at the crotch area of the toilet seat and the back area of the toilet seat burned into the plastic. When I got ready to use the shower I was shocked to notice that the walls were covered with large thick dark black pubic hairs all over. All around the toilet and in the back of it it smelled like urine. The sinks overflow hole is packed solid with paper towels and the sink faucet leaks at its base. The floor was unswept and had mold in all the crevices around the walls and tub. I had also planned on using the tub in the room for a relaxing hot bath but the tub had a hole the size of my hand that had been patched up with nothing but caulking. The bedside tables and the lamps were in terrible Dusty fingerprinted condition along with food on the switches and at the base of the lamps which I also took pictures of. But then I noticed that the box spring area of the raised king size bed was coming apart and looked a little closer. All of the brown cover sheet on the box spring was nothing but human fluids drizzled down the sides of the bed on both

"Good value"

User 16/08/2021

Nothing fancy just a clean room, comfortable beds, has a fitness centre and wifi. Breakfast was not included because of covid. Staff is nice also It was convenient to where my family lives, so I usually stay here.

"Would it hurt the person at check-in to be somewhat welcoming"

Larry L, Parkesburg, Pennsylvania 15/08/2021

The 2 staff members we met, at check in and check out were cold and unwelcoming. The check-in process was also very slow, even though we already booked the rooms and paid on the Best Western website. The website says they have a breakfast, which was one of the determining factors in selecting this hotel. They didn't (except for coffee, apples and oranges) and should communicate that before you book the room. No breakfast, COVID. Pool closed, COVID. Is COVID also the reason for the poor attitude with the staff? Our room had a shower stall instead of a tub/shower unit. No problem, we didn't need a tube, but should the shower curtain end about 3 inches above the bottom of the shower stall? It should if you want the water to run down it and coat the floor. Perhaps that's why they had large amounts of caulk outside the shower enclosure, to keep the water contained in the room. But it would be more sensible to just mount the curtain so that it hung properly. A disappointing experience, and we won't be returning to this location.


User 14/08/2021

This hotel is very clean. Comfortable beds, Staff is friendly and if you are traveling with a dog you will be surprised how nice the dog rooms are compared to other highway hotels. Lovely stay, would come back soon.


User 11/08/2021

I arrived to the hotel to enter to the overwhelming smell of marijuana in the front vestibule. As I approached the desk, the woman didn't seem very friendly. I then learned that breakfast was served in a bag (she wasn't sure what was in it) and there was NO POOL. I was VERY disappointed because these were two of the reasons I picked this place. I received the keys to my room and up we went. Room #1 - It was room 20? I cannot remember, maybe 204 or 206. Anyways, it was decent upon entering. I went to remove the comforter of the bed to change my toddler. Well, there was a nasty, dirty rag/towel in the sheets. I did not want to know what was on that rag. I called the desk and she told us to come back down. The woman was much more pleasant and apologetic and "upgraded" us to a suite. Room#2 - Room 241... Upon entering the smell of must was disgusting. We turned the air on and hoped for the best because we didn't want to complain again. The only thing upgraded about this room was a jacuzzi type tub, an old sofa, a fire place (not sure it even worked), and a smart TV. The bed was downsized from a KING to a DOUBLE. The refrigerator barely worked. We unpacked and left to grab dinner. When we came back from dinner, the rug was soaking wet from the A/C and the smell of must/mold was even worse. I called the front desk yet again. She had an attitude and said she would change the room. My boyfriend went downstairs to get the new keys and said she was less than friendly. And that a lot of people were complaining about things. Room#3 - Room 237... Back to a regular room. A/C was on... the carpet was wet but there was no smell. The refrigerator worked but was extremely loud. The fan in the bathroom was broken.. but not a big deal. And there were no dirty rags in the sheets. So we stayed. Night 1, we were woke up in the middle of the night by someone entering our room. THEY HAD A WORKING KEY!!! MY boyfriend shot out of bed as he heard them say they were going to push the door in (the top lock was on). He told them that people were in there and they had some words and left. Later on, early in the morning maybe about 3am, we were awoken again by the rattling of the door. The next morning I told the woman at the desk. She was apologetic and assured us no one would come in our room. We left for a bit. About an hour later my boyfriend went back up to put my son's milk in the fridge before we went to lunch. HE WAS LOCKED OUT!!! He had to go get new keys. They not only locked everyone else from coming into our room, but they locked us out too! NIGHT 2- Fast forward... time to go to sleep. The people in the room next to us 239 must've been up all night talking, laughing, smoking, coughing... because we heard EVERY WORD through the wall. On the other side 235, the guy was watching TV so loudly that we heard every word. Across the hall we heard things that we did not want to hear through the door. It was complete sensory overload. The walls are WAY TOO THIN!!!!! We completed our stay in this room. And could not wait to get out. We took my son to Sesame Place which is why we were there. I chose this hotel because it was decently priced with breakfast and a pool. NONE OF THE ABOVE were true. I would pay much more money to never stay there again.

"Highly recommended"

User 11/08/2021

I really loved this place and would recommend you to come. Great front desk staff they were really helpful. They always went above and beyond to made sure my stay was a great one. Clean spacious rooms. I will definitely stay here whenever I'm in the area.

"Pleasant stay"

User 10/08/2021

Thus was my first time staying at a Best Western Hotel and it was a very pleasant stay. The staff was very professional and kind. The establishment it self was conveniently located near stores and places to eat. I have traveled much and stayed in many different hotels. However,,, this Best Western Burlington Inn is positively one of the best. Thank U BW.

"Very accommodating!"

User 10/08/2021

Best western! Staff has been very polite and Accommodating. Always treated well at Best Westerns. I have grown to know what to expect as far as service and convenience is concerned. Beds are comfortable and rooms are clean...

"Not too bad..."

User 09/08/2021

This was my first stay at best western NJ. I had to stay here cause they allowed pets, rooms weren't that great it needs renovation. Apart from them location is convenient. Staff is helpful. Frankly I only stayed here because of my dog.

"Convenient Location"

User 04/08/2021

It is located right off Exit 5 of Jersey Turnpike. There is a Applebee's in same parking lot making it convenient so as not to travel to get sometime to eat. Have stayed here several times and will mostly likely return.

"Best Quality Hotel at reasonable prices"

User 04/08/2021

Hotel looks good inside and out. Room was quite. Bed and pillows were very comfortable. Location is great as many shopping and eating out places are very close by. It is one of the best quality hotel at such a reasonable price


Brenda A, Rock Hill, South Carolina 02/08/2021

Bathroom had mold and mildew around the tub and very dark. Room had very old pillows and bed covering. Room smelled old needed a deep cleaning . All in all the rooms need to be remodeled. I love Best Western Hotels but with this one very disappointed with my stay.

"Welcoming place!!!"

User 01/08/2021

Clean, comfortable, welcoming.Thank you for a nice stay. Staff was very friendly. Location was good...easy access to restaurants and highway. Would stay in this hotel to stay at again when in the area.

"Great service, lovely staff."

User 30/07/2021

Good location, nice pool, clean room with comfortable bed. Staff was always very nice, professional but friendly. lots of services in area. They offer free parking, and has many restaurants at walking distance.

"Comfortable stay"

User 29/07/2021

It was a very nice check in and we had a experience. Our room was Spacious and the bed was one of the most comfortable I had slept in for our whole vacation so I was grateful I got a good nights sleep.

"A good stay"

User 28/07/2021

This was our fourth stay at this hotel in recent months. Although our last experiences was better, and the prices were higher this time, I would still recommend staying here. The front desk staff is Very helpful, and the rooms are fine. Beds are comfortable, and we had no real problems

"A good basic stay"

User 27/07/2021

This hotel was the best value for the cost. Location is close to the highway. The room was clean, bathroom was clean. The bed was very comfortable. Staff was personable and always visible. A basic no frills stay.

"Lovely stay!!!!"

User 26/07/2021

The room was perfect spacious and a great comfort. Decor was on point. Great location. Quick check in and check out. The staff was lovely they went out of their way to make my stay perfect!! Loved to visit this place....

"Great stay amazing place"

User 25/07/2021

The location was great. Hassle free check-in and check-out. The room was spacious and clean, staff was very kind and helpful. Good value for money!Had an amazing time, Would definitely stay here again.

"Beautiful room!!"

User 21/07/2021

The room that we were in, was beautiful. We loved the bed and the large living room space. Free WiFi, Convenient parking and ease of check-in/check-out is very nice.The staff in the hotel were too nice and helpful.

"Amazing stay!!!!"

User 20/07/2021

It was an amazing place. Location is convenient as it is close to the highway. Check in and check out was smooth very helpful staff. Loved this hotel and looking forward to visiting again with family!!

"Amazing staff"

User 20/07/2021

Hotel is well equipped with amenities. Location is Great close to the highway. Desk staff were courteous and helpful and always had a smile on their faces!! Had a great stay waiting to be back soon!!!

"Peaceful stay"

User 19/07/2021

The room was very clean and beautiful. And even though we had a room on the highway side and across from the elevator, we had a very quiet and peaceful stay. This is a go-to location all the way. We had a great night and a great stay!

"Great Place to stay"

User 18/07/2021

The room was spacious clean and modern our stay just got better from there. Great Staff each time we come back. very personable, helpful, acquainted with hotel processes. We had a great night and a great stay! Good value for money!

"Great place worth the price"

User 08/07/2021

It was a great place, very well maintained, staff was very friendly, Breakfast was awesome. Clean room with beautiful interiors. Beautiful place would definitely stay here again, highly recommend. Experience it yourself.

"Great stay for value"

lenoragoddess11, Mount Laurel, New Jersey 30/06/2021

The room was in good order, bathroom was great and shower was strong. Air unit was cold and spot on. Appliances worked well and bed was alright. Check in was quick easy as was check out. Definitely recommend, although price can be tricky. Better to be rewards member and save ten percent off. Otherwise, next to Applebees and Cracker Barrel restaurants, the location is good and there's plenty of stores and restaurants up the road.

"Absolutely disgusting, smelly, and CREEPY!"

978mils, New York City, New York 01/04/2021

This is the most disgusting best western ever. WHen I arrived, all sorts of strange, depressed-looking people were hanging about in the lobby.looking strung out and confused. turns out these were the employees, My room smelled of smoke, there was sticky stuff on the furniture, the carpets were stained....the hallways had peeling paint and plaster, poor neglected dogs barking from their rooms, this a welfare hotel now? I was worried about leaving my car in the back parking lot, because all shorts or weird men were parked in corners, their cars full of crap. never again!

"Reasonable Hotel for an Emergency Need"

rnastiti, Arlington, Virginia 30/11/2020

A reasonable two-star hotel for an emergency situation. The three stars are given because this hotel is the only pet-friendly hotel in the area and has a very reasonable pet-fee for $15/night. Also because the service desk concierge is excellent. The pet fee is cheapest I've encountered so far in my life. The room has a microwave which was nice. I forgot my toothbrush and they provided that. Room amenity is standard (good). Bathtub was slippery. Room chairs have some weird stains. People were chatting either outside or in the hallway so loud around 11PM at the hallway by our room during our one night stay. Hallway also smelled strongly like hemp. Strict COVID restrictions in common area (masks etc) which was great. Hope they apply the same cleaning standards for the guest rooms especially during COVID? Great option for emergency situation.

"Cut my stay in half (and went to a different hotel) because I was so dissatisfied"

trekdaniii, Cranston, Rhode Island 23/09/2020

Usually I don't have any issue with budget motel accommodations, and I have stayed at many other BWs. I don't think I've ever cut my stay short due to quality, but I checked out 2 nights early and went to the hotel next door since I was so dissatisfied here. The bathroom doorknob was broken and door did not close/latch (see attached picture) - hard to understand how this was considered acceptable for occupancy. The rug had a tackiness/stickiness to it that was unpleasant to walk on. Bed seemed old and was uncomfortable. The first night, I woke up in the middle of the night and thought I smelled marijuana in my room but wasn't sure. The second day I was there, the lobby, stairwell and hallway absolutely reeked of marijuana. Walls were paper thin, so I could hear every bit of an extremely graphic conversation going on in the next room, well after midnight, keeping me awake. Poor experience overall, and there's several other big affordable chain hotels nearby. I won't go back to this one.

"Never Again"

User 16/09/2020

To start, people were smoking in the hallway of a smoke free hotel. The refrigerator motor was very loud. The bathroom floor was dirty, hair in the sink and the hair dryer did not work. The carpet was frayed and chunks of drywall were missing

"Clean & Quite"

masterotero, New York City, New York 14/08/2020

The staff was very friendly. The room was up to date and very clean. Easy access right of the highway. I always stay here when i visit my family who lives in the area. There's also places to eat on the front and back of the property.

"I really wanted this to be a good review"

User 14/07/2020

I was driving home from my family in NC with my two dogs. Looking for an easy but not fancy stop off of 95. Check in was slow which matters when you have dogs in the car. But staff was very friendly and helpful. Room stinks of smoke despite hotel being non smoking. Top of headboards covered in dust. Which I wouldn't care but it's Covid. I have wipes and I am fine. And then my dogs have been in room five minutes and turned up two roach traps. So won't be sleeping tonight

"Unwelcomed wake up call from cleaning staff"

User 30/05/2020

Wanted to get away for 2 nights with all of this pandemic happening. We stayed in room 103 for 2 nights. And every morning at 8 am we were woken up by the hotels' cleaning staff. They were continuously slamming doors, yelling to each other down the hallway and having no respect for the guests sleeping. I don't think I will be staying here again in the near future.


Pierre M, Montreal, Quebec, Canada 10/05/2020

Very well located, just out of NJ Turnpike. Easy to check-in and out. Two restaurants close by (ie Applebee's and Cracker Barrel). Excellent value for your money. Would definitely recommend staying at this location.

"Cleanliness issues"

User 06/03/2020

Housekeeping needs tranining. Room below standard cleanliness. We stayed in this facility in the past and were satisfied. Obviously something changed. wet pet urine on bed and chair along with leftover pet food. Rooms closest to back door are the worst. We know because of room change.

"Stop for a night "

christinec909, Weymouth, Massachusetts 18/02/2020

The rooms were nice, bed was comfortable and staff was friendly. Right off the highway and great for an overnight stop. The only negative was how thin the wall was. I was woken up at 5:45 AM to my hotel room neighbor on his phone. I could hear the whole conversation, the person on the other end (speaker phone I assume) and putting two pillows over my ears didn't help. It was the worlds longest conversation, too. I woke up too exhausted for my road trip and it made for a tough nine hour drive.

"Just ok"

BekkaMatthZak, Longueuil, Canada 19/01/2020

Far from the best Best Western we've stayed in. Ok if you're on the Jersey Turnpike and want a quick in and out. Check out other properties first though. And perhaps to insure correct pricing, book online.

"Horrible customer services lady, the manager Lori, and the room service"

User 24/12/2019

At first, the customer service man was nice. But, the lady and the manager Lori were rude. They accused me left the DO NOT DiSTURB sign on my door handle when there was no sign given in my room from day one. After staying there one night, I went to work early next morning and came back around 10 PM, noticed my room was the same condition as it was after I went to work; no room service and there was no DO NOT DiSTURB sign on the door or inside the room. I went back to the front desk and reported to the customer service lady and she refused to offer any solution. She said no room service, manager, or vacant room were available, I have to live as it. After spent about an hour arguing, she then checked the computer and stated that the room was not serviced due to the DO NOT DiSTURB sign hang on the door. I asked who put the sign and where was the sign when the sign was not given and I didn't bother to ask for the sign on my first night there? But she was not able to answer my questions. She then offer me a vacant room across from my room. I was so tired went back to my room, moved my luggage and leave my food in the frig because the frig in the new room was not working, then went to bed. Next morning, I got up early, checked out, and spoke with the manager Lori. She said that she saw the DO NOT DiSTURB sign hang on my room. I asked where was the sign and who did it? I even ask she review the security camera and let me know. She said it won't happen right the way. I the reported the incident to BestWestern corporate customer relations. Of course, Lori accused me hanging the DO NOT DiSTURB sign and refused to provide proof from the security camera. Both of these ladies are the worst hotel customer services and should be reviewed my the hotel owner. It was my first and will be my last staying at this hotel.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Thewond, I do apologize for your room not being serviced, but unfortunately I am not aware of this situation I Lori Maldonado have never spoken to anyone regarding a DO NOT DISTURB sign being placed on there door, I don't know when you stayed at our property or the name your room was under. If you would like to speak about this incident you can call the property at (609)261-3800. Sincerely,

"Inexpensive hotel with amenities"

Judy L, Glendale, California 02/12/2019

This hotel takes care of you and helps you with any needs you might have. There's a fridge, microwave, fitness center, WiFi, full breakfast, and two restaurants within a minute's walking distance. I highly recommend this hotel. And it's literally across the street from the entrance to the New Jersey Turnpike.

"Excellent location, service, staff, and accomodations."

dpatkinson88, Mount Holly, New Jersey 12/11/2019

Top notch all the way down the line....Five stars no doubts just book it! And don't rush out of there 'cause the nice lady fixing the breakfast will show you how to make the best waffle you'll ever eat!


aieshaniang, Washington DC, District of Columbia 12/11/2019

Everything was excellent Overall I was greatly satisfied everything was great and the service customer service was excellent, That's the only hotel I will ever use and I will always recommend someone family friends and business people I know there for sure

"Convenient and quiet"

User 28/10/2019

This hotel is in a very good location near the New Jersey Turnpike. The rooms are very clean and quiet. There are two restaurants within walking distance once we checked in to the hotel. Nearby are many stores and more restaurants.

"I won't stay here again"

Aibutiej, Williamsburg, Virginia 19/10/2019

We usually stay at a Hampton Inn (which by the way is right there also), but for some reason (price?) this time we chose the Best Western. At first all seemed well: the guy at the front desk was professional, the room was clean, and the bed was comfortable. It was only when we tried to sleep that we discovered the problem: after hearing the slightly muffled sounds of the TV in the next room (which happens when the walls are thin), we were startled to hear a woman's voice very clearly. We could hear what she was saying. We figured out that her voice was coming in through a crack between the wall and ceiling above our bed (the same crack which was letting a light through from the next room). Let's just say that there was zero sound-proofing in our room and her talking kept us up. (We don't even blame her. She was speaking in a normal inside voice.) The next morning when it was time to shower, I discovered that there is no place to hang a towel anywhere near the tub. I had to step out dripping wet to be able to reach a the towels over the toilet. (Maybe it's just me, but I like to towel off before stepping out.) They were rather thin and rough towels, also. Aside from the sleep and showering experience, everything was fine. But since a good sleep and a good shower are high on the priority list, we won't be staying here again. We'll try the Hampton Inn instead.

"Haven't looked for another place to stay"

karlwithac, Annville, Pennsylvania 03/10/2019

I've been in the Burlington area for work for the last three weeks. I have a per diem for work, and this fits the budget. What's more impressive is the level of service offered at this hotel. I've been to the front desk three times (checking in) Roger handles that every week. This week (my 3rd appearance) Roger had my key ready and knew exactly who I was and how to spell my last name (it's not a common last name). I was super impressed. I took a moment to tell him how awesome it was that he was considerate enough to remember my name, and how big of a feat that is. I worked restaurant management (in a hands on concept) and it takes me about 2 visits for me to remember a face and 3 or 4 to remember a name!!! I was was super impressed. On top of the excellent service, the cleanliness is usually pretty great. I feel like the 2nd floor as been remodeled recently, the first floor will need some bathroom upgrades soon, but nothing that's screams disgusting or anything like that. Super thankful to have this hotel in the area!

"My go to hotel in the area"

Donnacita23, Cranford, New Jersey 16/09/2019

The Best Western was clean, easily accessible from the NJ Turnpike. Great dining options within walking distance. Staff is welcoming and attentive. EVERYONE greets you..especially Roger when you check in

"A very welcome stop after a long day on the road."

Brent W, Stowe, Vermont 25/07/2019

I showed up at the Best Western Burlington Inn without a reservation, hoping they had a room. I had been on the road almost 10 hours and had totally struck out looking for too.s elsewhere. Yay! They had one left. The guy at the front desk (wish I could remember his name) was wonderful. He wasn't feeling well, but he treated me with the utmost friendliness and helpfulness. Be quickly found me a room at a great price and checked me in very quickly. I was so grateful. I am a Best Western fan.

"My nightmare stay."

dvdwick1234, Surf City, New Jersey 10/07/2019

8 day stay at a Best Western was a challenge. There were large dogs even though policy is for small dogs. I thought $30 a night extra for two small dogs was excessive. My dogs were at risk and were attacked when walking them outside. The halls wreaked of pot! Very excessive noise from other guests. Food thrown on the sidewalk from the breakfast room.

"Poor management and unclean"

User 02/07/2019

Some of the staff were quite pleasant, friendly and helpful. However, the manager is not. When a large blood stain was found on the sheet, I was willing to overlook this problem and just get new sheets for the bed. But when my grandchildren were getting bitten by something in the room and the manager shrugged it off and insinuated the problem came from me, I was not very happy. I demanded nothing of her other then to just let her know there was an issue in this room.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Mrs. Manns, Thank you for your review, my entire staff including myself is very friendly and accommodating to all of our guest. I addressed your issue with the bed sheet as soon as you let me know which was the next morning after you spent the night in the room, myself and my head housekeeper went to the room and yes there was a lot of blood on the sheet and it was fresh not a day old we removed all bedding into a trash bag a threw it out, and my front desk asked you to change rooms which you declined. As for your grandchildren getting bit you stayed with us for 3 days and did not report anythinig until check out. Which our pest control company came out the same day did a full room inspection and nothing was found. I do apologize if you did not enjoy your stay my staff and myself tried to accommodate you and your family the best we could. Sincerely,

"Nice Hotel"

User 16/06/2019

Very clean and up to date conveniently located right off I-95. Pulled in about 11pm and staff was very courteous and helpful, something you don't normally expect in New Jersey. Free breakfast. Room and outer areas very clean and up to date.

"Good value"

User 29/05/2019

Nothing fancy just a clean room, comfortable beds, and free breakfast and wifi. My youngest son was not with me this trip so did not have the opportunity to use the indoor pool. It was convenient to where my family lives, so I usually stay here.

""Grear Place To Stop""

User 29/04/2019

This is the place we always stop for the night, on our way home to Plattssburgh, NY from the southern states. The people are friendly, the hotel is clean and nice and it is convienent with restaurants so close! It is also close to the Jersey Turnpike!

"Was not worth the money"

User 15/04/2019

When I went in rooms were disgusting I smell like cigarettes I spoke to the one that was in charge in the front and he gave me a bottle of deodorize was very disappointed on the whole experience never goin back.

"Pet friendly"

Sunshine45231905425, Portage, Michigan 08/04/2019

We brought a pet and the pet fee was 15 dollars. We thought we had a free night but once again we didn't jump through the magical whoops you need to jump through to get the free night so ended up paying full price for it which wasn't expected. Been staying at best westerns for at least two years for work and I like their services.

"Great place to stay off Exit 5 NJ Turnpike"

User 25/03/2019

The hotel was very clean even though it is an older facility. The front desk was friendly and helpful. The beds were comfortable and the full breakfast was a very nice bonus. Overall would recommend this as a place to stay.

"Great Hotel, staff and location!"

James T, Myrtle Beach, South Carolina 21/03/2019

Great hotel, perfect location, excellent management, helpful staff, perfect housekeeping. Everything you need and pet friendly. This is definitely the place to stay when you are in this area. Thanks General Manager Lori, great job!

"Four stars ... barely ... but pet friendly."

Joooles_m, New Hartford, New York 21/03/2019

I'm a frequent, frugal traveler on a budget typically looking for lodging bargain, always accompanied by Mike, now a gentle old soul of a Chocolate Lab. Recently having been treated terribly by the cheaper chains -- Super 8 and Motel 6 come immediately to mind -- I've been experimenting with paying a bit more in the hopes of having a more peaceful stay. This property met those conditions -- barely -- given this was a free stay, part of my activity with Best Western's guest rewards program. Because this was listed as a pet friendly property -- the Waterbury, VT Best Western, where I was headed the following day, was not -- I chose this place. And so since I told them about Mike, naturally they had to charge me $10 for him. Yes, the charge could've been worse -- but I always resent pet fees. Given the "pet-friendly rooms" had bare plastic floors right next to a very noisy exit door -- and given the sprawling layout of the property -- the next time I would sneak Mike in. Other than that, the property is large, conveniently located right off I-89, in a neighborhood of several motel chains. The room was quite comfortable bit small and a bit noisy; having the fridge and microwave was a nice to have not always offered in motel rooms these days. Given this was billed as a business conference center, the lack of a iron / ironing board was noticeable (was it in the tiny closet? Didn't look there). The breakfast was the usual fare; I had the dry scrambled eggs and greasy sausage with over-sweet machine-mixed cranberry juice. Surely these motel chains could do better. One other issue that came up: I almost didn't get my free night; the evening desk clerk lost it somehow when he went in to add it to property's booking system ... that led to 20 minutes of confusion and dallying (the reservationist took the voucher number but it was not in the reservation system when I checked in). The whole thing left me questioning the hiring / training of guest staff. So, four stars, but just barely. If you're going to be staying in this area, it would be well your worth to shop around.


User 06/03/2019

The hotel was very easy to find, it was directly off the New Jersey Turnpike. The familiar box stores were near-by, as well as familiar restaurant chains and local retailers too! The indoor pool was awesome, very clean and at the perfect temperature.

"Great Hotel"

pstk2001, Haverhill, Massachusetts 23/02/2019

Nice, inexpensive hotel just off the Jersey Turnpike. Very clean rooms. Exceptionally nice staff. Free breakfast was fine--standard complimentary offerings. Trip Advisor requires at least 200 characters in order to submit a review, so added this sentence.

"Stop here habitually as a first stop from New England to Florida"

kayakranger, Hampton, New Hampshire 20/02/2019

This hotel is located in a good location for a first stop on my road trip between New England and Florida. When I find a hotel that I like, I return to it! This is the case here! The front desk staff is very nice! Roger wasn't working this time but a nice woman was! The rooms are good, the bed is comfortable, it's quiet, and the breakfast is good. It sets me up for traveling through Baltimore and DC the next day, one of the more difficult driving days, but without the super high prices as I get closer to DC. I plan to continue staying here!

"Very Nice Hotel at Great Location"

abqjohn, Myrtle Beach, South Carolina 10/01/2019

Nice hotel at a great location right off of the NJ Turnpike. The rooms are clean and comfortable. Hot breakfast was good although the food was warm not hot. Applebees and Cracker Barrel are on site so you can walk to both. Pool is beautiful. Very friendly staff.


User 08/01/2019

Room had mold, the walls are very.thin can hear other people conversation and having sex, the decore is outdated , only ice machine on 1st floor, the wifi works fine, fridge kept drinks cold ,shower got really hot

"Outstanding customer service"

motown47, new jersey 03/01/2019

Booked this hotel for a quick trip to Mt. Holly. This is not a five star hotel (as in glamorous!) l but it sure rates 5 stars from me. The manager at the desk was extremely helpful. My original room was on the first floor. I am a super light sleeper and i knew this wouldn't work. Manager immediately moved me and asked me where i would be better. Very pleasant and clearly interested in making sure his guests were satisfied with accommodations. There is an Applebee's right across the parking lot which makes for convenient dining. Location is near turnpike and very easy to get to. Best of all, the bed was super comfy! I would not hesitate to return to this Inn if ever back in Mt. Holly.

"Exceptional Holiday Stay"

Diane L, Stanley, United States 31/12/2018

Stayed over the Christmas holiday to visit with family in the area. Staff was extremely helpful and friendly. Breakfast was always special with coffee,tea and hot chocolate available 24/7. Check in was very easy and a very accommodating staff. Staff from Desk clerk to housekeeping staff.

"Our Visit To The Best Western Westampton"

denised721, Willingboro, New Jersey 15/11/2018

My husband and I needed a room to stay and we looked at the hotels in the area and decided to look at the Best Western. We are so glad we did the room was very clean and was a nice size. They have an indoor pool that was just great to relax in. Lori the manager along with all of the employees at the Best Western were just fantastic. Always willing to please and help. The breakfast was very good also especially the cranberry juice they had there. When we need to stay in the Burlington area we will stay at the Best Western. Thank you to the staff at the Best Western and never stop doing what you are doing.

"Awesome Experience"

QueenBair, Orangeburg, South Carolina 24/10/2018

The hotel was nice... Breakfast was good, my husband looked for grits, but that was the only bad thing lol... Our room and bathroom was clean. For me, it was an overall awesome experience... Will definitely be staying there when I come back!!!

"Great hotel"

TML88, New York/Pittsburgh 02/10/2018

I stayed for a couple of days at this hotel on a business trip. Everything was great. It's even within walking distance of an Applebee's restaurant, and it is also within range of local Pizza delivery chains such as Domino's and Papa John's.

"Nice room and good price"

User 27/09/2018

Stopped there after a long drive. Price was excellent. Bed comfortable. Beds were nice and comfortable. Only hoops was mildue on the shower wall. Breakfast was typical but free. I would go there again without hesitation.

"hidden gem"

peabody777, Cranford, New Jersey 25/09/2018

from start to finish....clean, friendly, helpful. unexpected stopover. car trouble. had to stay the night. exactly what we needed. would stay here again a minute! so comfortable and clean. we were very pleasantly surprised!

"Awesome Staff"

smr17316, Westampton, New Jersey 19/09/2018

The staff at this hotel always make you feel like your family coming for a visit. Plus the coffee at this hotel is awesome!!!!! Plus you cant beat the location right off the turnpike. I will be back again and again!


James L, Willingboro, New Jersey, United States 08/09/2018

I picked BEST WESTERN because of the great reviews. The rooms are CLEAN which was the deciding factor for my wife and I to stay along with the price. We were not disappointed. Great service and the breakfast was wonderful as well.

"So disappointed"

User 04/09/2018

I was not happy at all with how my group of children were treated. I was told that my 7 year old would have to eat her birthday cake outside in the parking lot as cake was not allowed in the building!!!!

Lori M, General Manager at Best Western Burlington Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately we do not permit parties of any kind at our hotel and this was addressed upon check in, when multiple guest of yours showed up to our pool area you were also addressed about this issue which caused a disturbance to all other guest who could not use the pool. Our staff did inform you that the cake could be served in our breakfast area which you declined. Sincerely, Lori Maldonado

"Good for quick stay"

Juliana M, Raleigh, North Carolina 03/09/2018

The Burlington Inn is a convenient place to stay for a night when driving the I-95 corridor from the southeast to New England. Being close to a variety of good restaurants within 15 minutes is a plus.

"Excellent staff"

User 28/08/2018

My experience was GREAT the man that chrcked me in was amazing. I will return for sure. I was Having issues with a tire while traveling to NH. And the man gave me excellent direction to the nearest tire place. I can never thank him enough. I have forgotten his name but it was August 26 2018 9 pm.

"Restful Stay"

User 27/08/2018

Best Western is one of the better hotels you can stay in anywhere in the US and I have been a lot of places because of my job. You can't beat the price and they have the cleanest and best-kept hotels.

"Great Place"

User 27/08/2018

Nice, quiet, and friendly staff. Breakfast was great. We checked in unannounced and clerk took care of us right away. Made us feel really welcome from the get go. Would definitely visit this location again.

"Great hotel"

User 27/08/2018

First time at a best western and I would stay again. Staff was friendly. Rooms were clean. I felt comfortable having my infant and 8 yr old here. The pool was a plus!! The small amenities like tea and eater cooler was also very nice.

"1st time always coming back!"

User 06/08/2018

1st visit to Best Western and by far the most memorable! Everyone seemed to be in the best of spirits and willing to help. I asked a staff member for locations of nearby restaurants and she came back with a list. Can't get better the that.

"Great place"

Jennifer M, Fountain Hills, Arizona 25/06/2018

We stayed here for 10 days to kick of our East Coast trip. The rooms were comfortable and clean and the staff was amazing! They were all very friendly. The food was decent as far as free breakfast goes although I wish they had more bacon! We would definitely stay here again! The pool was indoors and the kids enjoyed it.


Judy P, Bradenton, Florida 16/06/2018

Last yeàr we stayed here and felt safe as this is all indoors. We were passing through again and wheeled in. Our room was very lovely. Two queen beds, flat screen TV, the works. On Friday morning I went to shower and there was no hot water. I called down front to let the desk clerk know and she informed me the hot water heater had gone out and they were replacing it. She also said, the clerk at check in was to inform the night guests the water would be off, well we were one guest they didn't tell. I suppose it all worked out, as early morning on Friday I was very sick with a migraine and couldn't travel anyway. The front desk staff are all super nice people. And yes, I would stay here again.

"Visiting with daughter/grandson for his high school graduation"

edithjernigan, Snow Hill, North Carolina 07/06/2018

We found the location with only a slight missed turn. Room was comfortable. Staff were helpful. Pool was fabulous. Place was busy, but quiet. Convenient to eateries/shopping. Breakfast offerings were great. Dedicated attendant kept the food fresh/hot and the area tidy.

"This BW location not truly ADA compliant"

Joseph W, Garner, NC, United States 31/05/2018

While a great location, and well maintained site, it falls well short of acceptable service and accommodations for anyone who is mobility limited . . Breakfast dining area is not wheel chair accessible; bathrooms do not have walkin/rollin showers (only tubs). If you are really are in need of these type of amenities, look elsewhere

"burlington new jersey"

etielinen, South Paris, Maine 28/05/2018

great we will be staying at best western for now on.primaraly in south portland maine. the merry manoir.we really like the heated pool and the rooms are very nice.the resturant is very nice as well.we will be staying in the south portland best western merry manior sometime in june 2018 and know it will be a wonderful experience'

"Clean and comfortable."

Denise B, Circle Pines 17/05/2018

Very nice hotel. We got there very late. Amtrak was very late. Check in was very quick. Hotel was clean and quiet. Very convenient. The breakfast was great, they had fresh fruit, melons and citrus. Only negative was the cable - no HGTV, TLC, Food network or local channels.

"NJ Hotel"

Paul L, Greenville, Maine, United States 24/04/2018

We try to stay at Best Western whenever possible. This hotel has great amenities, the rooms are very nice, with clean comfortable beds. The breakfast was great and the service at this hotel was very good. Restaurants are close by; some within walking distance.

"Comforable and Clean"

User 08/03/2018

We had a comfortable and pleasant experience at this Best Western. Not luxurious, and some things look a bit jaded and our iron didn´t work, but the personnel was very pleasant and fast to comply with any request. We had a fast check-in and check-out, and breakfast was very good. A nice place to stay and not pay a huge bill.


User 29/01/2018

This hotel is very clean. Staff is friendly and if you are traveling with a dog you will be surprised how nice the dog rooms are compared to other highway hotels. Nice breakfast set up by the gas fire.


Peter V, burton, Canada 01/01/2018

Staff very friendly helpful ,had indoor pool but did not use as got in late, Good breakfast in large breakfast room Room had fridge microwave and coffee maker Easy to find Applebees restaurant next door HEAT/AC WAS a little NOISY .

"nice place to stay"

mikeymoose1421, Lindenhurst, New York 27/12/2017

we went to an eagles game and stayed here.The rooms were nice, clean and comfortable, The staff was nice and friendly. The breakfast was nice hot foods looked and tasted good, nice selection of foods bagels, danish breads and fresh fruits We will be back soon Thank you for a nice time+


Peter L. K, Sunset Beach, United States 23/12/2017

Good motel located off Exit 5 NJT. Clean, safe and friendly staff. Breakfast included. Good restaurants close by. Quiet, safe location. Good stop for seniors traveling north. Have stayed there before and will stay again next time coming through.

"Comfortable and efficient"

M8871QFdavidb, Orlando, United States 05/12/2017

This hotel is of a good quality, the staff are genuinely friendly and professional and you get what you pay for. We have stayed in many hotels in this price range and to date, Best Western have provided the best satisfaction, in terms of both comfort and value for money, of all of them.

"Lisa M is a rerrible manager"

Hotelstayer329, Indianapolis, Indiana 23/11/2017

Lisa was rude, did not address the broken refrigerator. Would definitely look elsewhere for the price point of this hotel. Water pressure poor. No ice machine on second floor, need to walk to first floor to get ice. Rude manager who said, show me the receipt when I said food spoiled, I provided it, then, copied it. Subsequently asaid, just wait here while I get mantenance to look at it when I was leaving. Really? Make me wait for 20 minutes when I am leaving? Advised her that she will likely lose more money by this rating then refunding the $25 I asked for because of the spoiled food, so here it is, as promised.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us as we use your feedback to implement improvements to ensure we offer a better experience for guests in the future. I'm sorry you feel that way Mr. Yang I tried to assist you that morning and you were in a rush to leave yes you did give me a receipt and most of the items on your receipt was non refrigerated foods except for $14.05 which we did refund you. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If you have any questions please contact me directly (609)261-3800. Sincerely, Lori Maldonado General Manager

"A cozy stay"

ffraguada, Elizabeth, New Jersey 17/11/2017

Not a bad weekend getaway. This hotel was good. The staff was friendly. The room was clean and cozy. The breakfast was delicious. The lobby was a little cramped, but if you can beat the rush of all the guest you can find a seat.

"Great place!!!!!"

902neishaf, queens, United States 15/11/2017

the sheets were amazing and so comfortable I felt very relaxed and will definitely be returning.Breakfast do need a little improvement but overly good. Receptionist was very nice, and friendly and knowledgeable..


User 31/10/2017

We stayed for 3 nights. The Front Desk people were very friendly but professional. The room was clean and comfortable. The breakfast area was clean and the breakfast foods offered were very good. The location was excellent. It was close to the Turnpike and to 295. Two restaurants, Applebees and Cracker Barrell were in walking distance.

"Family Outing"

Susan K, Ozone Park, New York 30/10/2017

My family and I have stayed at this Best Western several times when visiting Sesame Place and other places in the area. The beds are comfortable and the location is great. There's lots of good options for breakfast, both hot and cold food items, all which are fresh and tasty. The staff is very accommodating and you are greeted with a smile! The indoor pool is a plus for our young daughter.

"Great place to stay."

ericbW6919AS, Franklintown, Pennsylvania 23/10/2017

Our fastpitch softball team stayed here for our weekend tournament. I was pleased with everything and everyone at the hotel. I have stayed in a lot of hotels in this area of NJ and this one was excellent!

"Great Hotel!"

I4737ZTraymondm, phillipsburg, United States 21/10/2017

I had the pleasure of staying here after spending a day at the Philadelphia Zoo with my family. The staff is helpful and courteous and the rooms are neat and clean. They have a heated indoor pool for relaxation and two restaurants on the hotel grounds (Applebee's and Cracker Barrel). They also have 24 hour coffee, tea, and hot chocolate service as well as a fully stocked free breakfast in the morning. You get all this for a VERY good price. If you're in the Philly, PA area, this is a great place to spend the night with your family.

"Great place for the money"

Steve M, Millington, Michigan 13/10/2017

Good place to stay super fast internet and nice staff. Great breakfast cool pool and worth the money for sure. Would recommend if your passing thru the area. Would stay here if we get back in the area.


Vinessa A, Lynchburg VA, United States 12/10/2017

The refridgerator buzzed and clicked, the A/C unit in the hall near my room hummed all night, and the people next door were noisy in the wee hours. Sound insulation is necessary for a hotel room. Also the bed was too firm for my old bones.

"Nice hotel"

annetteg830, Mid Coast Maine, Maine 02/10/2017

Clean, comfortable, welcoming.Thank you for a nice stay. Staff was very friendly. Location was good...easy access to restaurants and highway. Would select this hotel to stay at again when in the area.

"Avergae facility in need of renovations"

User 20/09/2017

The staff is superb the facility is in need of an upgrade. The lighting in the bathroom could stand to be improved. The temperature control unit needed to be cleaned and it was too loud. I had to swat a few gnats, which I wasn't too pleased with.

"A comfortable hotel & good value."

johnvH9951XV, Herndon, VA 15/09/2017

The Best Western Burlington Inn is a good value, with comfortable and clean rooms, and a good breakfast selection. It is very convenient to the NJ Turnpike and I-295, has plenty of restaurants nearby.

"Friday night stay"

P3344RCnancys, pocono lake, United States 03/09/2017

Calling for a reservation was simple and friendly. The price was the same on the phone and online. :-). The staff was all absolutely lovely and friendly. Breakfast was very decent with a variety of cereal, fresh fruit, pre-made but tasty eggs, and a nice variety of tea. Tea and coffee available 24/7! Pool area was clean and in good condition. would stay here again without hesitation.

"excellent stay"

N9370AIlauried, new hartford, United States 28/08/2017

stopped in for one night during a long drive. very very nice. excellent staff, nice room, good breakfast. very clean and inviting. two restaurants in same parking lot so you don't have to drive further. would definitely stay again if in the area.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Thank you for taking the time to write your response of our property, your comments are very much valued. Our staff members take their roles in our industry very seriously and try, every day to provide quality customer service. Thank again and we look forward to seeing you again. Best Regards, Lori Maldonado

"Enjoyable stay at the Best Western!"

Mike M, Warren, Rhode Island 27/08/2017

I recently stayed at this hotel after visiting Six Flags which is just over a half hour away. I chose this hotel, as it was on the way to AC, which I went to the following day. Check in was quick and easy and the older gentlemen was friendly and asked about why I was in the area. I loved the coffee/tea station, available 24 hours, and enjoyed Tazo tea while using the whirlpool tub in my room. I had room 241, a whirlpool room (in bathroom) with a fireplace. I didn't like that it was very far down the hallway, but the room itself was clean, and comfortable. I couldn't figure out how to turn on the fireplace but it was hot outside anyway. The AC worked okay but could have gotten colder. The whirlpool tub in the bathroom was pretty large and worked well. The jets could have been stronger though. I didn't care for the pedestal sink, and small shelf above, as more room is needed for my personal care items. The bed was comfortable and clean! I enjoyed breakfast, but the dining area became a bit crowded, and doesn't seem handicap friendly due to steps to go down into the breakfast area. The food items were your standard hotel breakfast, with eggs, sausage, pastries, etc. Overall, the hotel was a good value, there are restaurants in the parking lot nearby, the area was quiet, and I would stay again if in the area! The staff were friendly and the room was comfortable.

"Great stay, kind people!"

User 27/08/2017

My two small kids (6 and 4) and I arrived at this hotel around 11pm one night last week, halfway home on our road trip from Virginia to Massachusetts. The gentleman I spoke with on the phone, calling around to find a hotel with available rooms, was very pleasant. I read decent reviews, and we had gotten the runaround from another place, so we went for it even though it was a Best Western. We were at a rest stop 30 minutes away when I called and I told him we would be there soon and hung up. When we arrived, my little one walked in wailing, and laid himself down on the floor. I had to wake him up to bring him in from the car, so he was miserable. The gentleman was so kind to us, asked how I was doing, and he gave a couple of cookies to the kids, which brightened things just enough for me to get them to our room and tucked in without too much hassle. The room was clean, spacious and the beds were comfortable. The breakfast was fantastic, a great assortment, and dairy free options too, as my 6 year old has a dairy allergy and we never find this anywhere! I was very surprised! The pool looked very nice, we checked it out but didn't swim as we headed out after breakfast. I noticed there was an Applebee's right in the parking lot also, which was very convenient, and if we had arrived earlier, would have been a good stop for dinner. Most importantly, as a single mom on the road with two little kids, I appreciated the kindness of the man at the counter so much. Sometimes a little kindness from someone makes all the difference. I never leave reviews, but I was compelled to leave this one because of that. If we ever find ourselves in central NJ again, we will definitely stay here again!

"excellent staff"

michaelfU5412RC, Chicago, Illinois 25/08/2017

very friendly staff. rooms were clean. shopping and plenty of different restaurants to eat at. the gentleman at the counter when I checked in was very helpful and nice. would reccommend to stay there. I will definitely come back>

"Exceptional customer service"

A9926OEjoshuam, Schenectady, United States 22/08/2017

Roger at the front desk, as well as the other staff, went above and beyond to make us feel welcome and take care of our needs. The hotel was very clean, and had nice amenities for a quick stop-over (right off the NJ Tpke).

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Thank you for taking the time to write your review of our property, your comments are very much valued and appreciated. My staff members take their roles in our industry very seriously and try to provide the best customer service to all guest. Thank you again and we look forward to seeing you on your next trip. Best Regards, Lori Maldonado

"Special Gem Next to the Hampton Inn"

Karen And Olivi... L, Hauppauge, United States 14/08/2017

Who would have known that this last minute stay-over would have resulted in finding a hidden he of a hotel? The biggest treat was the most comfortable bed you could imagine!!! The pillows were high quality and the brand of soaps and lotions were pleasing.

"Don't stay here"

Sanjay A, Leicester, United Kingdom 13/08/2017

Rooms dirty and smelly. Arguments in the corridor between other guests frightening for my family with unhelpful and uncaring manager after reporting this. Broken gym equipment and pool area closed during most of our stay

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Firstly I would like to thank you for taking the time to advise of your recent stay at Best Western Burlington Inn. It is only through such feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I being the manager took your concerns and acted upon them immediately by reviewing our camera system and nothing was going on in the corridors of our hotel. Our pool was also completely open during your stay except for 2 hours that we were doing maintenance. If you have any further concerns please contact me at (609)261-3800 and I would be happy to assist you. Sincerely, Lori Maldonado General Manager

"Great Hotel Stay"

User 07/08/2017

The staff was very nice and loved the value. The price included breakfast which stayed open until 10a, great - and a microwave and refrigerator in the room - wonderful! We enjoyed how close the hotel was to the NJ Turnpike and really good restaurants, Applebees and Cracker Barrel - nice stay and we were pleasantly surprised. We were in town for a family reunion, so not sure if I'll come back, but if I did I would definitely stay here

"d grade"

H7678LIluisv, Trenton, New Jersey 05/08/2017

good hotel . front desk staff not great ,this a great location but the staff is mediocre ..when ask about rewards point the front desk guy didn't know much information or was denied my points .the guy didn't seen to willing to help.this shift staff are not to professional.

"nice pet friendly hotel"

pen6uins, Supply, North Carolina 04/08/2017

This was a clean nice pet friendly hotel. It seemed like pets were kept to one section of the hotel with an easy access door for walks. Rates were reasonable and rooms clean. Typical breakfast was offered, waffles, Danish, eggs, sausage, juice and coffee included in rate. Will stay again when we make trip in December. Easy on and off Jersey Tpk.

"outstanding customer service"

Samuel D, Tobyhanna, Pennsylvania 28/07/2017

The building is a little old but well maintained. and very clean. the Desk clerk welcomed us and was very friendly. When we arrived on the 2nd floor the cleaning lady saw we were looking for our room witbout us aski ng she asked our room number and escorted us to it. When we checked out the same desk clerk was on duty and again exibited care and appreciation for our staying there. The customer sevice is outstanding. We are i n the area alot and used to frequently stay at the Days inn in Bordentown, but stopped staying there due to poor customer service. We will be staying here again for sure.

"Excellent Stay!!"

User 24/07/2017

Upon arriving I felt this hotel was in a great area. In the same parking lot there is an Applebees and right behind it there was a Cracker Barrel. Inside the hotel, the lobby was very clean and had a home feeling. The staff were very friendly and went out of their way to make you sure you had everything you needed. They even gave my kids a pack of chocolate chip cookies.They serve a full breakfast such as eggs, sausage, bagels ect you cant go wrong. Breakfast was served from 6-10 which gave those a chance who woke up late to get some food. They never ran out. We stayed in room 213 which was right up the stairs. The room was very clean, cool and spacious which was nice. The pillows were nice and fluffy. The bed was very comfy and soft. You can tell they take their time cleaning and caring for the room. If my kids and I go to New Jersey again this will be the hotel we stay at. We live in N.C. GREAT SERVICE by far!

"Pleasantly surprised"

susanotr, Dallas, Texas 24/07/2017

I was hesitant to stay at a Best Western, especially since the price was so competitive when compared to nearby hotels. I come to Burlington almost monthly and had tried all of the other hotels. I finally booked with BW to save money. I am pleasantly surprised by my stay here and will definitely book here from now on. I'm a picky traveler and have NOT been paid or compensated for this review. Here's the low down: bed was comfortable, room is clean, bathroom is clean. Towels are nice and thick...surprised by the quality of the towels. My room had a fridge, microwave and coffee maker. The fridge was as nice addition to my stay and helped to save my leftovers. Most importantly, my stay was exceptionally quiet! I slept well. Temperature control in my room was a bit off and difficult to control. I found for some reason closing the curtains helped the consistency of the a/c. Room Coffee----I'm a coffee snob....was GOOD! They even have real half and half in the main lobby. Front desk staff were nice and accommodating. They let me in my room before check in time. I'm relieved to have finally found a hotel in this area that is affordable, clean and well maintained.


963genesisn, PHILADELPHIA, United States 17/07/2017

service was great! breakfast delicious, staff very caring. would definitely come back at each chance that i have. would strongly recommend to friends! Also it is located nearby restaurants! good overall

"Convenient Location"

Peter L. K, Sunset Beach, United States 16/07/2017

Motel located right off Exit 5 of Jersey Turnpike. There is a Applebee's in same parking lot making it convenient so as not to travel to get sometime to eat. Have stayed here several times and will mostly likely return. Room was clean and motel lobby clean also.

"Stayed for one week while visiting my hometown."

User 15/07/2017

My stay at this hotel was wonderful! It is super clean and well maintained. The room was very comfortable. The entire staff (from housekeeping to the front desk) is very helpful, friendly, and accommodating. The breakfast buffet was one of the best I have ever had in a hotel. I will definitely stay there again on my next visit! My stay was a fabulous experience!!

"Rest for the weary"

Jeanne M, Kingston, New Hampshire, United States 11/07/2017

We found this hotel on the way home from a long drive from Florida. We just couldn't drive any longer. We needed two rooms and they were able to give us rooms next to each other. Clean, comfortable, good price. Great place to stay for a visit to Bush Gardens. We were surprised to find that the free breakfast was actually a full breakfast, not just a stale danish like they give in so many places. There were fresh scrambled eggs one morning, omlettes the next. You could also make your own waffle, have oatmeal, a hard boiled egg, pastry or cold cereal. That was a great feature!

"Excellent hotel!"

Lynette M, Windsor, Connecticut 01/07/2017

Stopped here for a quick overnight stay as we drove through the state and were pleasantly surprised at the overall comfort and level of care offered by the staff. Breakfast was wonderful and fully stocked. Coffee was nice and strong (Big plus!!!). Our breakfast goddess was the sweetest lady ever. Took care of us and kept the place spotless. I usually don't sleep well at hotels due to disc problems but I knocked out and slept like a baby. Good value. Highly recommend!

"Best Quality Hotel for the money"

kolongih, Westampton, United States 27/06/2017

Hotel looks good inside and out. Room was very clean. Bed and pillows were very comfortable. Internet was easy to log into and had sufficient speed. I would highly recommend this hotel as this has the appearance of a higher end hotel such as a Westin but for a more affordable price.

"A very pleasant surprise."

John Jr C, Boynton Beach 27/06/2017

I needed an affordable and reputable place to stay outside of Philidelphia before I pick up a friend. The check in was great, friendly and swift. They got me on the first floor as I have recently had a hip replacement. And they gave me a gift bag. Very nice room, nice breakfast and seating area. Great fast check out w free news paper.


jermolw, philadelphia, United States 15/06/2017

I had a wonderful time during my stay. Nice people and nice rooms. It is also affordable for the quality and number of restaurants near by. One right in the parking lot you can walk to. I stay there when ever I need to be in the area.

"June 2017 Road Trip"

Susan K, Ozone Park, New York 13/06/2017

This is a top quality hotel which is very well maintained in all aspects. The breakfast is delicious; the indoor pool is clean and refreshing and the rooms and beds are clean and comfortable. We will definitely return to this hotel.

"Great hotel at a great value"

TommyPBristol, Bristol 12/06/2017

This is a very clean hotel with a great staff and a nice breakfast. It is convenient, plenty of free parking and a great value. The staff is very attentive and friendly. Would definitely stay here again.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
Thank you for your recent review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon and we appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Manager

"Middle of my work"

tby25, newark de 07/06/2017

The hotel is halfway between my work locations, have great size pool. Great locations to all restaurants and major highways. Nice peaceful locations. About 45 mins to tons river and LBI. Staff very friendly


LittleLucy2015, Burnt Hills, New York 05/06/2017

Average, in need of some updates like carpeting. Average breakfast. Cleaner needs to pay more attention. Refrigerator was unplugged and warm. It did finally get cold. Good location easy access from highway.


797priscillae, Falmouth, United States 05/06/2017

Room was very clean. The beds were very comfortable and the heat/ac was easily adjustable. Because we have a blind and deaf older dog they gave us a room near the back door on the first floor. The breakfast was superb with many choices.

"Couples get away"

Cathy P, Camden, Delaware 28/05/2017

We enjoyed our stay at this hotel it was very clean and quiet. It was very close to an Applebee's and a Cracker Barrel. We would use this hotel again and recommend it to anyone traveling in this area.

"Excellent Stay"

jamesaS7381SF, Stony Brook, NY, United States 18/05/2017

Staff was great - room was very good. Overall a wonderful experience !! I would highly recommend this hotel if you are in the So. Jersey area for business or pleasure. There's an Applebees right across the parking lot from the hotel as well.

"First visit to New Jersey"

71glenne, Santa Ana, Cal 08/05/2017

Our first trip to New Jersey. The hotel was easy to find and the parking was good. The check-in took seconds and the clerk was very helpful. The room was quiet and the bed very comfortable. Slept very well. We will be back on our next visti to NJ

"Need to do better"

User 02/05/2017

Started out as room wasn't ready at check-in, I requested a room close to the elevator as my mom is 88 years old, I was told I would have to wait and hour, even though I made this request when I made the reservation, but ok no problem. Get to the room and even though I also requested an accessible shower that didn't happen. Again, ok we'll make do only staying overnight. We leave to join pre-wedding festivities and return to the room late planning on enjoying snacks and watching a little TV; TV doesn't work!! Wake up early to prepare for wedding, mom has to use the sink( remember no accessible shower) and the water will not go down. Upon check-out I informed manager or person at the desk of all of this and he asks me "Do you drink water?" And offers me a bottle of Poland Spring. REALLY!!!!!!! The room itself wasn't bad, if I had gotten a different response I would have given a better rating, but given this is how you handle issues and compensate your customers, I would never return or recommend this Best Western. There is a very nice Hampton Inn right behind them as they share a parking lot and a Hilton directly across the road. Choose one of those if you want to feel respected!

Lori M, General Manager at Best Western Burlington Inn, responded to this review
I would like to personally apologize for the unfortunate incident that you experienced during your stay with us. We continually try to do our best for all of our guest. I will look into the issue that you have noted during your stay, in an attempt to correct and improve for the next guest. I would invite you to contact me personally at (609)261-3800 to discuss this with you further my email is Regards, Lori Maldonado


Amy M, Friendship, Tennessee 01/05/2017

Staff was pleasant, courteous, helpful, and professional. Beds were very comfortable. Breakfast was satisfactory. The room I stayed in needs a really good, deep cleaning. If I visit this area in the future I will stay at a different hotel.

Lori M, General Manager at Best Western Burlington Inn, responded to this review
I would like to personally apologize for your stay with us. We continually try to do our best for all of our guest. I will look into the issue that you have noted during your stay, in an attempt to correct and improve for the next guest. I would invite you to contact me personally at (609)261-3800 to discuss this with you further my email is Regards, Lori Maldonado


Y5759CWstephanies, Burlington, New Jersey 17/04/2017

I stay there once a week. Great service comfortable rooms. Staff is always polite and friendly. Never have any issues when I stay here. And Applebee's is in the parking lot you can walk to it. Love this hotel.

"Sharon N."

63sharonn, Virginia Beach, Virginia 15/04/2017

We arrived very late because of traffic. Our reservation was for the previous night. Grateful that they had 2 rooms for us. We were greeted with a BIG Smile, checked right in. The breakfast was great. Our 2nd time staying at a BW. We definitely will be back! Great Value.

"Great Choice"

S8401HEcharlesp, Mt Holly, United States 10/04/2017

I was expecting less in quality due to the price but I was surprised ..... the rooms were immaculate and comfortable. I will look for BW in the future for my next hotel stay. The price was GREAT... so i booked an extra night.

"A great place to stay"

User 09/04/2017

We found this Best Western by chance and are very happy we did. The hotel staff was great especially Roger who gave all the information we needed and made our stay such a pleasant one. I would stop there anytime I am in this area.


Judy P, Bradenton, Florida 03/04/2017

After much driving and needed a place for the night, we wheeled in here and was told they were booked solid, a lot of military in the area, then my husband showed his military idea and they informed us they had a cancellation. Gave us exactly what we needed and a discount in the price. The room was beautiful. King bed, spacious room, perfect. Big connitenential breakfast. Definitely a place to stay.

"My stay away"

kathleenmU2462QN, Surf City, New Jersey 28/03/2017

Hotel was nice , my room needed some paint but was pretty clean just stains on wall and ceiling . Bathroom was clean and working staff was very friendly . Pool was nice and coffee very good breakfast had a lot to offer


katrinas658, Pemberton, New Jersey 20/03/2017

Didn't care about the water damage to my property because of leak in walls. I am very upset i didn't even get a apology or anything brcause of the maintenance issues in my room. I. Requested money back or a free night and got denied even though the leaking water through the wall ruined my belongings.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
I would like to personally apologize for the unfortunate incident that you experienced during your stay with us. We continually try to do our best for all of our guest. I will look into the issue that you have noted during your stay, in an attempt to correct and improve for the next guest. I would invite you to contact me personally at (609)261-3800 to discuss this with you further my email is Regards, Lori Maldonado

"Great location"

wevlyng, Brooksville, Florida 27/11/2016

Friendly staff, location is perfect...right off the Turnpike. Several stores and restaurants close by! AppleBee's literally in the parking lot and Cracker Barrel is right on the backside of the hotel.

"Good Location, Great Price"

RockportBirder, Rockport, Massachusetts 16/11/2016

There are a lot of hotel choices at Exit 5 on the NY Turnpike. We chose the Best Western because of price and reputation, and were gratified that it met our expectations. They have a great breakfast, free wifi, a pool and fitness room, great staff; what not to like?

"Good Value nice people"

Jeff D, Hummelstown, Pennsylvania 20/10/2016

Stayed for business Hotel is clean and well maintained. Staff is very friendly and helpful. Rooms are nothing special but they are clean and they maintain everything in them, makes for a nice evening. Do have pool and fitness area though did not use either pool area appeared to be very well maintain and very clean. Breakfast was good quality.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again and we appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Manager

"Best Western Westampton, NJ"

scottaW907HY, Cloverdale, California 20/10/2016

Our group of four stopped at this hotel on our way back to Baltimore from New York City. The hotel staff was helpful and the room was good. The breakfast was okay, but the eggs were burnt. We would stay there again if in the area.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon and will make sure everything is just right for you with our hot complimentary breakfast . Thank you again and we appreciate your loyalty to our brand. Sincerely, Lori Maldonado

"Best Western Rocks!"

Sandy C, Hampton, Virginia 20/10/2016

Always stay here when I travel on the East Coast. The people are so friendly, and the rooms are clean and comfortable. I do have one concern. There was no Gideon Bible in the night stand. However, I always choose this Best Western and have a super restful stay.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sorry you did not have a Gideon Bible in your room we do allow guest to take them if they wish and we have extra copies at the front desk if you are missing one. During your next stay please ask us for one upon check in and we will gladly give it to you. Thank you again and we appreciate your loyalty to our brand. Sincerely, Lori Maldonado

"An excellent place to stay along I-95"

David B, boston, United States 09/10/2016

We've stayed several times at the other BW near Bordentown, NJ and this one is so much better! They are only 6 mi apart, so definitely go to this one. The other one is very tired and the smell of chlorine from the indoor pool spoils your breakfast. This one appears quite new and is very clean and the breakfast is good.

Lori M, General Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your review, your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand.

"Good, comfortable stop along the Highway"

Bradd W, Shelburne, Canada 03/10/2016

While heading south, our "First Day objective" is always to get past New York City! Beyond that everything else is a bonus so I just look for a clean comfortable spot that's easy in and out with a nice restaurant close by. This Best Western fits our requirements to a "T".

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your tripadvisor review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great Hotel - Great Staff"

Samantha P, Old Bridge, United States 02/10/2016

Very well maintained and clean for the price! Need I say more? Nice heated pool, clean safe. Room was clean with fridge and microwave. Everything worked and was clean. I don't have a complaint at all. I will be back it was a great stay

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your tripadvisor review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Always come back here"

paige61, Alexandria Va 20/09/2016

I come here for dog competitions a few times a year and always stay here. It's well appointed, quiet and there are many restaurants very very close by. The staff always go above and beyond for me and give me a first floor room near an exit for the dogs. There is a nice area for airing your dogs in the back too.

"Would definitely stay here again"

Clarabellenh, Pembroke, New Hampshire 05/09/2016

Three family members stayed with two infants for one night during our trek to Virginia. I had researched the hotel and we chose it because it was close to the New Jersey Turnpike and had a complimentary breakfast. My first impression was not a good one, we arrived around 1:30 and the front desk clerk never even made eye contact with me during the check-in. A little weird for me. Once we got to the room it smelled and looked clean. In the am we ate breakfast and were impressed by the choices and quality of the food. A morning swim in the indoor pool before we resumed the road trip was fabulous. Finally, one of the babies dropped one of her little stuffed animals and the maid came running out to give it to us. Highly recommend!!!

"One night stay"

ktbelle2012, New York 04/09/2016

I booked this hotel at the last minute for a Philly trip. Check in was very easy and convenient, and our room was very comfortable. Loved the swimming pool and a very nice breakfast (included a make your own waffle maker). The hotel is right next to an Applebee's, which we did not go to but is conveniently located near shopping and other restaurants - and a Wawa. I like this better than the other hotel we stayed at for the rest of our trip. Next time, I will book at Best Western.

"Very NIce"

Janice P, carbondale, United States 16/08/2016

This hotel was excellent, no problems, very convenient to amusement park 6 flags great adventure. The breakfast that was included was especially helpful. We would recommend this hotel to those with children.


User 13/08/2016

This is where we will be staying everytime..The staff went out of their way to make us comfortable. ..very nice and clean...unlike the quailty inn in Levittown. ..will never stay there again...Best Western its where to stay

"highly reccommend"

Alberta J, Neptune, New Jersey 13/08/2016

Hotel was clean and the service was excellent very family friendly hotel. Location good for shopping and eating out very close to shopping and places to eat. Pool was great at the hotel. Good selection of food at the hotel for breakfast. Easy access to NJ turnpike.

"Very Nice Stay"

John C, Utica, United States 12/08/2016

Enjoyed my stay at this Best Western hotel, nice clean rooms, quality breakfast with much more options than other Best Western properties. convenient location and other amenities located close to the property

"A Little Surprise....."

User 07/08/2016

What a nice surprise, being from this area, we were visiting my parents and needed room to house my family. I found the room we stayed in must have been newly renovated. The hotel itself was clean, pet friendly :D and housekeeping was obliging clean towels, bed made and when extra was needed no problem.The breakfast was what you anticipated. The young lady responsible for bringing out the food was on target (even if the customer was greedy and took all the bacon and tried to play the race card. RIGHT.,I'm black and felt like ...Your a greedy old man!) However, people were kinda disappointedt that day because the pool wss closed down for a few hours (or so i over heard, probably for cleaning ). Overall.......I found the accommodations comfortable! Go Mt.Holly!!

"Pk review"

pkoest, Brandywine 19/07/2016

Overall a pretty good place. All the amenities you would expect. Wonderful breakfast. There were some undesirable customers making a lot of noise at 3 AM, but other than that a very nice place and convenient to quality restaurants.

"BEWARE: Windows do not lock"

SP1234Travels, Cincinnati, Ohio 02/07/2016

I tried staying here but had to leave due to lack of safety. The pet rooms are only available in the first floor. They smelled and were all very humid. Traveling by myself, I always check the security of doors and windows. I was able to open the window by simply sliding it open from the outside. The windows had no latches or bolts, insane. I asked for another room and tried 2 more rooms out, all had windows you could open from the outside. I had to leave which was very inconvenient as it was midnight. The desk attendent was unfazed. As I left I could see the local police kept driving through the parking lot.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for completing a review of our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. All of our windows do lock and yes they can be opened but only to about 3 fingers length they do not open all the way. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 609-261-3800. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Clean, Nice staff, hot water pool, breakfast"

Michel T, montreal, Canada 02/07/2016

Clean room and bathroom, Nice and super friendly staff, the water in the pool was nice and warm, good big breakfast. The location was perfect with two restaurants in the parking. twenty minutes from the six flags and on the side of the highway. Coffee and thee all day long.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 609-261-3800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Satisfactory Stay"

User 01/07/2016

I stayed here for 10 days for a business trip. Although it is evident the hotel shows some aging and may have needed a tiny bit more TLC, I was pleased with my overall stay. My only complaint is that none of the doors leading to the outside were locked and did not require a room key access. Anyone off the street could have come in. Security should be a priority with the hotel's guests.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 609-261-3800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Just off the Turnpike"

John M, Mint Hill, North Carolina 29/06/2016

I like Roger, who's checked me in twice now, both times treating me like an honored guest he's been happily anticipating. The room, bed, shower, and breakfast were all up to BW standards, but the internet was spotty. I was working on projects with submission deadlines and not having reliable internet was anxiety-producing. Good stay, otherwise.

"Great Price close to Philly"

CherylnMarty, Deltona 28/06/2016

My family and I enjoyed our stay here. We were going to a wedding in Philadelphia and we were only about 30 minutes from the hotel. The staff was very helpful and professional. The breakfast was excellent! We also enjoyed the nice indoor pool.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 609-261-3800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Not bad "

MsWright07, Boston 27/06/2016

The hotel is undergoing changes due to new management. It's a no frills hotel with friendly staff. The maintenance guy John was great as he immediately took care of some minor issues. The breakfast was ok. I stayed 3 nights and can't complain.


burressc, Burlington, New Jersey 25/06/2016

- 10PM internet was at .17mbps. Not my fault if the hotel is full. I still should not get speeds this low. It's pointless. - Thin walls - Scratched my leg on a bar that holds the box spring. It was sticking out 4 inches passed the bed. How could the maids miss that -Manager very friendly and helpful.

"Inadequate tubs/plumbing"

mshashoua, New York 23/06/2016

Tubs have worn out, ineffective traction; no mats available to fix this. Also, tub did not drain properly. To compound this, we were told by staff that this was standard at Best Western hotels. If that's standard, it's a pretty crappy standard. Shouldn't be acceptable no matter how much of a discount/value chain it is.

"Good Place to stay off Exit 5 of the New Jersey Turnpike"

Mark G, Hillsborough, United States 22/06/2016

Good price and breakfast was good. Has nice rooms that are clean. The staff was friendly. Easy on and off the New Jersey Turnpike Exit 5. Lots of food choices close by. Gas stations close by with better prices than the New Jersey Turnpike rest stops.

"Quality Stop Over"

Frederick L, Redington Beach, Florida 12/06/2016

Quality overnight stop over during our drive from Florida to Maine/Toronto... Our usual approach to booking our nightly stop overs is to determine driving duration/ distance and then finding an appropriate Motel... This Quality Inn was comfortable, clean and one of the better ones which we have stayed in... Room was well decorated with nice furnishings... Staff was very friendly and maintenance responded right away to a minor TV problem (Ha, unplugged)... We will definitely alter our future stop over planning by booking this motel and then determine our driving periods...

"Average at Best"

Michael U, Sinking Spring, United States 06/06/2016

Booked this room for a family place to stay overnight with a pool. The pool area was trashed (towels, garbage). The staff was very friendly. Breakfast was good. The beds are not very comfortable and the rooms are small.

"Good Value - Great Breakfast"

Jeffrey G, Ogden 06/06/2016

This area by Exit 5 on the NJTP is central to all our family. We've stayed in all the area hotels. This Best Western was a pleasant surprise and good value. The customer service and breakfast was excellent. The indoor pool is fabulous. Our room was clean and comfortable. The only downside was the public areas, lobby, lobby bathroom and fitness center could use a bit more attention on the cleanliness side. Please note the breakfast area was spotless. There is an Applebees and Cracker Barrel within walking distance. On the whole a good stay.

"Band trip"

JaneAnne2013, Cookeville, Tennessee, United States 30/05/2016

We brought 40 people on a band trip to this hotel. The rooms were clean, the beds comfortable, the pool was the right temperature and clean. Breakfast was good, kept well stocked, and the breakfast attendant helpful anf friendly. Particularly for the price , this hotel was the perfect option for us

"A Very Nice Surprise"

User 29/05/2016

I was travelling with a group of music students to Philadelphia and we needed an affordable place to swim, sleep, and have breakfast. This hotel came up on a search of local properties fitting our requirements. Since it was listed at $89 per night...I booked 12 rooms for two nights. Imagine my surprise when we arrived and the budget hotel was very nice, clean, well maintained, and comfortable! The staff was helpful and attentive. I hope ALL of the hotels we stay in are this nice. Thanks!

"Good Service"

jondod, Leland 28/05/2016

Had a great stay. Breakfast was good, Hot, eggs and sausage everyday, waffles and other amenities. Room was comfortable with a refrigerator. We also traveled with our dog. Bed was comfortable and room service was very good.

"Welcoming, Accommodating Service"

Niniche123, Boston 26/05/2016

We were weary travelers with two Chihuahuas who had already been turned away by three hotels when we walked into the lobby of the Best Western. To my great relief, the night manager on duty could not have been kinder. He welcomed us and our little dogs with kindness and humor. We were very grateful and enjoyed our stay very much.

"Sold house, in between homes."

Sheryl B, Delran, New Jersey 22/05/2016

Very friendly staff, always very helpful. Room was nice, breakfast buffet was great. Always had coffee on, really good. Was able to use computer. Very courteous and helpful staff. Treated my guests nice. Made me feel at home. Cannot say enough about my stay here!

"Friendly Manager"

Scott R, United States 22/05/2016

The Ritz it is Not, but if you need a good place to sleep (swim) w/ a Continental Breakfast (w/ waffles) then it's the place to stay. It is just off NJTP Exit 5 and has a Cracker Barrel and an Applebees attached to the same parking lot.

"Wonderful staff"

Angela R, Lebanon, Pennsylvania 10/05/2016

Nice pool just a little small. Great selection for breakfast. Helpful staff. Good location close to lots of activities. Wonderful value for price. I highly recommend it. Also sign up for best western rewards

"excellent family hotel"

Alberta J, Neptune, New Jersey 08/05/2016

Great family friendly hotel I would recommend it to family and close friends. Staff was very nice and attended to any needs I had. The pool was great, breakfast was good. Internet service was ok. The location was great close to the Turnpike, restaurants and shopping stores.

"Nice and Clean"

Kara L, Mentor, Ohio 08/05/2016

The hotel was recently remodeled and everything was clean and nice. The breakfast was good and the staff was very nice and helpful. I would definitely recommend this hotel. It is close to the turnpike and is near restaurants and stores.

"Affordable, comfortable, pet-friendly accommodations"

Helene A, Thornton, New Hampshire 07/05/2016

Best Western Burlington/Mt. Holly was a convenient resting place on my trip back to NH from Cape Hatteras, NC. Its location off exit 5 of the NJ Turnpike made it easy to find after a long day of driving. The price was affordable. The staff was friendly, welcoming and helpful. They were also great to my dog which is not always the case in "pet-friendly" hotels. The room was comfortable and easily accessible. Wi-if connection was good. All in all, a comfortable stay at an affordable price.

"Affordable, Comfortable Pet-Friendly Accommodations"

helenea921, Thornton, Colorado 07/05/2016

Best Western Burlington provided a comfortable and affordable night's rest on my way back from Hatteras, NC. It is easy to find and right off of the NJ Turnpike. Staff was friendly and helpful. Room was clean and comfortable. It is not always easy traveling with a dog, but this was the perfect spot for us as our room was easily accessible from several different entrances. Thanks to staff for making my dog and me feel welcome!

"Amazing Experience and Good Service"

JamesFarmerr, Los Angeles, California 05/05/2016

it was amazing experience in western burlington inn hotel. i stay one night but it was superb i feel very comfortable. rooms was very nice and clean staff was so nice and kind. free internet free parking and free delicious breakfast i really really love this hotel i must recommend this hotel to everyone and the big thing is it fit in my budget and it is in mid range i love to come back thanks


rdrozd7, Boston, Massachusetts 01/05/2016

Hotel located next to exit#5 off NJ Turnpike.Very pleasant fellow at the front desk.Breakfast sufficient,tea/coffee available all time.Rooms clean,personnel very accommodating. Cracker Barrel next door. Plenty of parking.

"Convenient location"

Trebzig, Mays Landing, New Jersey 28/04/2016

Hotel was within a travel corridor we were traversing. Early check-in was accommodated. Everything in the room was there to provide comfort. The indoor pool was also very inviting. It was quiet all night long.

"Convenient location and it was as expected"

User 25/04/2016

As expected, for a Best Western. The clerk, at check-in was pleasant and polite. Our room was as expected and the hotel was quiet. My only complaints would be that the shower indicator was not correct and the towels were short. The internet connection was very slow and there was no channel guide.

"I always come back here when I am in town"

paige61, Alexandria Va 21/04/2016

The hotel is extremely comfortable, quiet and nicely appointed. It is close to a number of restaurants and is easy to get to. The front desk is really welcoming and friendly and when I am in town I always come back here even though there are alot of other choices.


User 19/04/2016

passing by going back to home we were very happy with the service and the proximity of the restaurant Applebee`s. The breakfast was good and we slept well because it was calm in the Hallway. We will come bak next year for sure.

"I like this hotel"

Mohammed A, Amman, Jordan 17/04/2016

Clean sheets, very nice people with a great big smile all the time. The rooms are so comfortable and spacious. The best of all is the swimming pool and the food is sooo good. Would recommend it easily to anyone and would use it again.

"Another perfect night"

Mam0ur, Sherbrooke 12/04/2016

Thanks again to Roger, at the front desk, for his help and his professionalism. It is always a pleasure to stop there coming back from Florida. The hotel and the room were very clean and the bed very comfortable.

"Great Staff, Comfortable rooms"

WEC14, rye 05/04/2016

We stayed here on our way back home from a business trip due to bad weather. The man who checked us in went above and beyond checking weather conditions all the way back home to let us plan when to leave. Easy access on and off the highway. Close to restaurants.

"Excellent Hotel"

Lala R, Boston, Massachusetts 01/04/2016

This hotel is great the staff is so friendly and the rooms are very clean and newly updated. The HOT breakfast is the best with such a large variety to choose from. The indoor pool is very clean and warm. We will definately visit this hotel again on our way back from Florida.

"Best Western great!!!!!!"

infochitoo, New Rochelle, New York 28/03/2016

I enjoyed my stay at best western they were clean and Im an very difficult person to please. Receptionist as great didn't have any attitudes as if they enjoyed the job they do. The beds were very comfortable and my room didn't stink. I was here for a week and even the house keeping employees were on time and nice.

"Best stay"

Maximilien S, Montreal, Canada 28/03/2016

They did everything to make our stay more comfortable. We stayed very briefly but would have loved to stay longer. What attracted us was their pet friendly policy (we ended up not traveling with our furbaby). One of our best stay at a hotel

"Great place!"

User 03/03/2016

After a long tiring day on the road the friendly welcome we received from the front desk staff was appreciated. We stayed in room 107 which was very clean and comfortable. Breakfast buffet consisted of bacon, eggs, waffles, fresh fruit and an assortment of breads and cereal. Highly recommend to others and I will return.

"Best Western is the BEST"

Roland W, Rutland, United States 24/02/2016

This was a great hotel, we enjoyed our overnight stay, and a Cracker Barrel rest in the rear.....When we travel we always stay at a Best Western hotel. They have a very friendly staff and rooms are always comfortable.....

"excellent family hotel"

Alberta J, Neptune, New Jersey 21/02/2016

My stay at Best Western was very enjoyable the room was clean and the staff was very accommodating. The breakfast was great and there was a variety of food to choose from. The pool area was clean and the hotel was very updated. I would recommend this hotel to family and friends.

"Best Western is the Best"

Jacqueline B, Homestead, United States 02/02/2016

Was there for a week....the staff couldn't do enough for us ...the pool was amazing.....breakfast items were very good ...i will keep going back !! The location was perfect for my family and me . Thank you to all that made us feel so welcome !!

"Blizzard 2016 stay at Best Western"

Holly D, Mount Holly, United States 27/01/2016

A pleasant stay during some crazy NJ weather. Breakfast was really great and appreciated. Staff was very friendly and helpful. The sidewalks and walkways were kept clear as best they could be during the snow.


User 19/01/2016

this hotel was excellent, clean,kids were satisfied they loved the pillows, bed smell at all like some of the previously hotels rugs I have smelled!!!!a plus!!!! close to highways and shopping close to restaurants also....

"It's Okay, but don't pay more than $30/night"

Paris C, Wilmington, United States 17/01/2016

The breakfast sausages were dry and odd-looking. The breakfast woman was rude to me for eating breakfast, that she put out, 30 minutes too soon, even though I told her my blood glucose was low. I had to practically scream at her to leave me alone. This caused me to forget my waffle in the iron as I retreated back to my room. This area has huge holes in the wall and made us paranoid. Someone came into our room two nights when we weren't there, as they turned on the lights and took our microwave. They never gave me another microwave, and I'm diabetic, so I like to prep my own meals.

"Very comfort and quiet"

Kevin G L, Egg Harbor Township, United States 15/01/2016

Pro:Heating system in room is very quiet. Room was very clean. Con: Location is convenient, but hard to find hotel sign. Price is good compared with quality and services. I'd like to recommend this hotel

"Nice for the price"

Deborah D, Long Island 30/11/2015

We just needed some place near Phillie that wasn't too expensive. This hotel was better than I expected. Very clean the staff was great, indoor pool, some of the furniture needs replacing...beds not the greatest, but I can overlook that because of the low price for the room. Again, the staff was great..

"Great stay."

Major S, Detroit 29/11/2015

Stayed during Thanksgiving holiday. Staff was very courteous, rooms were very clean, breakfast was exceptional. Motel was close to shopping and several eateries. Will stay here again next time in the area. Great stay!

"A place to stay when travelling"

Serge B, Saint-jean-sur-richelieu, Quebec 23/11/2015

A very pleasant stay with affordable rates and a personnel very professionnal and with great effectiveness. The location was perfect for us and the rates were competitive. We recommend this hotel to any travellers who go south. Serge

"great service"

Stacey M, Louisa, VA, United States 16/11/2015

There were a few things that definitely required maintenance in the room but the staff was overly accommodating and super sweet ... bed was awesome which was really all I cared about. The staff could use uniforms but I was ecstatic about the services they provided!!! I will definitely go back if ever in the area again!

"Great Value!"

Dayle K, Armstrong, Canada 14/11/2015

We come here every year and every year the Burlington Inn is a sure thing. The staff is so friendly and helpful, the rooms are clean and quite large, the breakfast is amazing, and the price is excellent! We come for the Oyster Run in Anacortes every year on our motorbikes and they provide rags to wipe down our bikes and places to park in front. Nothing negative whatsoever to say about this place! Close to shopping, close to fine dining and casual dining, fast food, close to the highway, easy to navigate around - wouldn't consider staying anywhere else.

"good BW"

kevin r, Cape May Court House, New Jersey 06/11/2015

Stay at this BW often. Friendly staff. Indoor pool is very nice. Like that hotel has smoking rooms. Hate all non smoking hotels. Many places to eat close. also gas, stores, etc. Breakfast average but stays available to 11am, later than most hotels.

"Hometown Favorite"

crazyookie, Kissimmee, Florida 03/11/2015

I like this hotel due to the location to family and the great breakfast. Light in the bathroom was flickering and I did tell them about it, but it was never fixed. Staff is very friendly and I felt safe even though I was traveling alone.

Lori M, Manager at BEST WESTERN Burlington Inn, responded to this review
Thank you for your recent stay at our property, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 609-261-3800. Thank you again we appreciate your loyalty to our brand. Sincerely, Lori Maldonado General Management BEST WESTERN Burlington Inn

"Better hotels in area"

User 26/10/2015

Stayed here because my daughter had a softball tournament in Tabernacle don't think I will be using Best Western in Mount Holly again. Didn't get much sleep the walls are paper thin you can hear everything. Stayed on the second floor in room 229, and although hotel was clean very neat hotel front desk associate was very friendly and helpful , it was a little pricey for not being able to sleep and have it quiet. There was a continental breakfast in the morning from 6 AM to 10 AM they had a waffle maker you can make fresh waffles, there's also eggs, sausage, bread's for toastIng coffee, teas and juices was ok. There were a couple of hotels right around the same area and the Hampton Inn in the same parking lot would have preferred to stay there only reason I stayed at the best Western is because my daughter's team was staying there.

"First and last"

tealeyez2, Denville, New Jersey 19/10/2015

I have stayed in Best Westerns many times in the past years. This was the first one I saw that was seriously gross. Aside it needing MANY repairs, the smell of the rooms are disgusting, there was stains on the bed covers, the TV didn't work, the tub paint was chipping, the toilet was not properly fastened down so it rocked back and forth. The water ran in the toilet all day and night, the bathroom tile was dirty, I couldn't even take a shower because it looked dirty.

"Not bad for the price"

User 15/10/2015

Room was comfortable, generally clean and in good repair -- including AC. All of the usual choices at the breakfast bar. "Business Center" is just one slow PC and a printer, but at least it works. Didn't try the pool, but it seemed to be popular with families staying there. What really stood out was the service: the folks working at the front desk were consistently friendly and helpful. Was happy to stay here a second time this summer.

"Very hospitable"

Vishesh T, Mumbai, India 05/10/2015

Living away from one's native country for a brief period can be tough but it becomes quite easy with warm and friendly people taking care of you. Therefore, I would really like to thank the folks running the Best Western Hotel in Westampton for the same.

"Better than Best Western"

Ryan S, United States 03/10/2015

LOVED this hotel, mainly because of the male at the front desk. I didn't get his name, but he would always greet me and my wife every time we'd walk in the door, as if he had known us forever. He was extremely helpful and eager to help. This hotel has Applebee's and Cracker Barrel both within walking distance, and Charley Brown's Steak House down the road offers 10% discount with BW. Breakfast was awesome

"good lodgings"

kevin r, Cape May Court House, New Jersey 01/10/2015

Good location, nice pool, good am breakfast, starting at 6am, staff always very nice, professional but friendly - lots of services in area. offer smoking rooms ! hate hotels that are all non smoking. Lots of parking, walking distance to restaurants.

"Great One Night Stay"

SKC5960, Ontario, Canada 30/09/2015

As expected, the room was clean and very suitable, although the king bed tended to wobble a bit. We also had trouble with our TV, but the staff on duty were very helpful and resolved the problem promptly. We would stay there again.

"Pet friendly clean and quiet"

paige61, Alexandria Va 25/09/2015

I always stay here when I am in the area for my dog competitions as it is pet friendly. The staff is outstanding and the rooms are clean and comfortable. The hotel is always very quiet and checking in and out is a breeze.

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