BEST WESTERN Ambleside Salutation Hotel,  Ambleside

4.5/5  - basé sur 1136 notations.
Lake Road, LA22 9BX, Ambleside, Great Britain - visualizzare mappa
+44 1539 432244 +44 1539 434157

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Circondato dallo scenario mozzafiato del Lake District, questo hotel del XVII secolo è immerso nel cuore del delizioso paesino di Ambleside, a poco più di un chilometro dal lago Windermere, dove gli ospiti potranno respirare l'autentico stile di vita inglese senza rinunciare ai comfort moderni e a una gran convenienza. Il BEST WESTERN Ambleside Salutation Hotel offre splendide camere con bagno, ottimo cibo, un servizio cordiale e un panorama spettacolare, il cui fascino e carattere aumentano a ogni visita! Il parcheggio auto gratuito ti permetterà di viaggiare tranquillo durante il tuo soggiorno, mentre il centro benessere con piscina coperta, sauna, bagno turco a vapore, palestra, idromassaggio, vasca riscaldata all'aperto e trattamenti estetici ti permetterà di rilassarti dopo una lunga giornata di esplorazioni. Chi deve occuparsi di affari, potrà usufruire delle nostre strutture per conferenze, in grado di soddisfare qualsiasi esigenza. Si informa che presso l'hotel non sono ammesse feste di addio al nubilato o al celibato. È previsto un supplemento di 2,50 sterline britanniche per i pagamenti con carta di credito.

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BEST WESTERN Ambleside Salutation Hotel,Ambleside
  • 5
    « Night away »

    Stayed her a few times before but paid a little more and booked a room on the front with a balcony. Roo. Was small but finished email with a superb view - we even wrapped up and had midnight champagne out in the frost on the balcony. Breakfast was very good and really enjoyed our stay. We will definitely be back soon.

    5
    « Birthday Treat »

    Stayed at the salutation for a birthday night out. Excellent location right in the centre of Ambleside. Warm and professional welcome from the staff on reception. Great room with a balcony overlooking the town and out to the hills beyond (photo arrached). Breakfast was a relaxing experience as waited on by staff apart from the fruits and cereals and delicious spread of fresh bread and pastries. Cooked breakfast made to order and great quality produce. Secure car park included at no extra cost which is always a bonus. Overall a lovely stay and will definitely be back!

    5
    « FIRST CLASS »

    Warm welcome from ladies on reception at check in and also by Paul manager. Rooms have been refurbished since our last visit and are outstanding. Lovely touches in the rooms ensuring everything catered for. Excellent breakfast and relaxing stay. Already booked a return visit.

    3
    « Gorgeous spot - okay stay »

    The hotel is locataed in such an idyllic part of the country. The surroundings are beautiful and there's plenty of small, independent shops to treat yourself in as well as supermarkets. The hotel is easy enough to find and the car park is easy enough to park in. They have pin controlled gates to keep out anyone who isn't a resident so you can be assured you will get a space. We arrived around 8pm after a very long drive from Derby. The staff were friendly enough but I found I wasn't told where to find my room, where breakfast is served or where the spa is. I felt a little lost! I decided to go for dinner in the restaurtant and had the roast chicken served with vegetables, stuiffing and potatoes. The chicken was very dry, gravy tasted of bisto and the vegetables were half cooked which was quite disappointing. The room was nice, it had a tv, kettle, coffee/tea and a dock station for my iPhone - big plus for me as I love to have my music on! The bathroom was gorgeous and had a bath with power jets which was a lovely touch. Plenty of towels and a shower too in case I didnt want a bath! The bed wasn't too comfy and there was alot of pillows which were unnecessary. I didn't sleep too well at all. Breakfast was served from 8am and was a 5/10. What I didn't like was you had to seat yourself and then hope a waiter would spot you. This led to people arriving later than me and being served before me - not good when you need to be out and about! The spread was super, offering something for everyone. As I was having a long day on the peaks I went for the hot breakfast option, which you order from your table. The breakfast was disappointing - eggs were watery and way too much salt, sausages were burnt and the has browns just tasted like oil! I had to eat what I could as I had to be out by 9am, the beans were good though! Checking out was enough enough and the staff again were friendly as I left but I would say if you're staying in the area maybe shop around as this wasn't the best stay I've ever had.

    4
    « Lovely hotel and very central »

    Great food and room service . Friendly staff and rooms clean and good facilities . Our second stay was only let down by a very cold outdoor hot tub full of leaves and dirt and a rather chilly swimming pool, we have stayed before with our dog which is great and they are allowed in the bar area .

    3
    « Cramped, Claustrophobic and Panicky. Needs Redesigning »

    Just visited for a drink and asked for the use of a computer but was given the impression that the reception staff were far too busy to really help. I was pointed in the general direction but just with a wave of the hand. Everything happens at the main door and whatever happens, it feels as if one has to climb over someone/something to achieve it: chairs, luggage, people in dressing gowns etc... We decided to have a drink but it's an obstacle course! So many chairs stuffed into such a small space: why? The bar is simply in the wrong place and needs to be repositioned and the chunky furniture needs to be re-thought. If you have a family with 'little darlings' they have to clamber over everything to get out and if there's a buggy...well. This could be a tasteful hotel but it's got the panicky atmosphere of a bus station: because of the layout of the reception area and bar. Should this be remedied the improvement would be spectacular.

    3
    « Had better visits for the money! »

    We stayed three nights in a family room (209) bed & breakfast basis. We've stayed here on numerous occasions before which have all been excellent stays hence we chose to go back. The room is at the front of the hotel above the entrance which makes it very noisy not only when people stand outside for a smoke but when people are coming out of pubs & restaurants combined with early deliveries starting at 07.30 with beer delivery & food deliveries - not a good combination especially a family room. I ended up ringing reception on two occasions to be asked if I wanted him to go outside & see who was making the noise at the entrance?! On two out of three days there was no water or so low water pressure that you couldn't have a shower after walking all day to be told by reception it was united utilities fault. The cost was £164.00 per night there wasn't any discount offered for the above & the lady on reception didn't seem to want to hear that the stay wasn't as good as expected. I won't be returning in a hurry but when I do I will be avoiding the main hotel & getting a Carpark room.

    5
    « Great service »

    We had a meal on Monday evening and we're surprised how busy it was. We were not guests of the hotel and wondered if you were treated differently but we were pleasantly surprised as the restaurant is beautiful with the most charming, hard working staff. Our meal was beautifully presented, hot and delicious. The price was very good for such quality. A lovely experience before heading home after a lovely weekend.

    3
    « Good Hotel let down by poor service »

    Wanted to stay here for years and we finally managed a long weekend. The Hotel itself is very nice with good rooms and excellent gym and pool area and a lovely outdoor bubble pool. The food was excellent. Unfortunately the service in the restaurant was very poor with some staff clearly not trained, not able to speak sufficient English to take an order and very long waiting times for orders to be taken and food to arrive. This was the case both at breakfast and dinner. Also the pool area was crowded with vistitors who were not staying at the Hotel and with children in the adults only area. Upon questioning this my comments were met with total indifference. Please address these issues and you would be a genuine four star establishment. As it is the value equation doesn't stack up.

    5
    « Warm and encouraging »

    We were visiting family in the Lake District and arranged to meet at The Salutation earlier this week. Looking at the hotel from the outside I made some guesses as to what it would look like inside...oh boy was I so wrong. This hotel has obviously gone through a renovation process and what an excellent job they have made. I must point out that we did not stay there overnight but if the rooms have been refurbished to the same standards as the lounge area then I would be very impressed. The six of us met up at 12:30, had a drink in the very comfortable bar/lounge area. Ordered our lunchtime meal which we had in the restaurant, then returning to the lounge area. The meal was very good, not too much, but what there was was more than adequate and made sure these was little waste. The lounge area is very very comfortable, indeed this area was so nice we didn't want to leave it. In the end we left at 5:00 having enjoyed meeting each other in these great surroundings. The staff were excellent and did everything possible to make our short time there a good one. Well done to all.

  • 5
    « Complimentary use of facilities off the wonderful Diamond boutique lodge Ambleside »

    A wonderful Hotel situated in the heart of Ambleside village.. Caters for stays, wonderful dining and a superb health suite consisting of gym, pool, hot tubs, inside and out also saunas and steam rooms. We used this on an Monday evening and it was a beautiful place to relax and chill out after a long days walking. Will certainly recommend this hotel as being a great place to visit. We will certainly be returning.

    5
    « Best and Wonderful in Every Way »

    North Americans do not worry about the BW affiliation of this hotel. It is an excellent establishment and offers great value for money allowing you to enjoy the lake district and your vacation. We stayed three people for three nights in a room with two beds, slightly larger than a regular room, and it was perfect in every way. All the beds were comfortable, and the washroom was modern and new. We had a chance to use the pool which was very nice, and breakfast was excellent, truly above the standard of a regular hotel breakfast. Be warned though that parking is tight, so while we always found a spot it was sometimes a bit of a squeeze. Overall although the hotel can be a bit expensive you get what you pay for and we highly recommend it!

    4
    « Stopped for a drink while wandering around Ambleside »

    Stopped off for a drink while we were checking out Ambleside - somewhat upmarket and we weren't exactly dressed appropriately but the lady behind the bar welcomed us cheerfully and chatted while we ordered our drinks - not a lot of choices but adequate. Nice and quiet - comfortable seating - and the staff were all polite and cheerful. Probably not the greatest place for a casual drink but certainly demonstrates very good customer service

    5
    « Great hotel in central Ambleside »

    I have just returned from a 4 night stay at the Salutation and this hotel is everything a hotel should be, friendly, comfortable, clean and with great amenities. The staff are helpful and friendly and always seemed happy. I booked a single room for which the hotel allocate small doubles, I think this is preferable to having a room with a single bed. It was nicely fitted and the bathroom had a decent size shower in it. The leisure facilities are of a high standard with a good size indoor pool and a spa with a full range of treatments available. All in all a very enjoyable stay and a hotel I will return to.

    5
    « Amazing hotel »

    It wasnt a bargain break but it was an amazing quality hotel with the best breakfast. Our family room was class and newly refurbished with some nice touches. It has to be the best hotel in ambleside with the best central location. Staff very approachable and pleasant. Cannot say anything negative. Just go!

    3
    « Could do much better with a little effort. »

    Weekend break in Ambleside and a Saturday night so popped in for a bar meal as have stayed here before. Dissapointed with the fairly limited choice on the menu and although the food was presented quite quickly it was nothing more than average. Staff seemed more interested in chatting to a group of USA diners rather than attend waiting tables. Really only scores an average given the competition in town.

    2
    « Overpriced »

    Checked in on 14th Oct - booked on the phone and paid a deposit of £214 by phone - rather odd when the website said no deposit required but paid it Price quoted was for 3 nights £577 for a Club Double - TBH was expecting something rather larger for that money but hey the room was spotless so didn't worry However , the radiator in the ridiculously small bathroom did not work and the control knob fell off and live wiring was exposed so very dangerous In a bathroom - I told the receptionist on the evening of the 14th ( a girl who was pregnant - sorry the only way I can describe her as don't know her name - she assured me that it would be dealt with It wasn't nothing was done the bathroom was freezing and when we checked out today I mentioned it to her again as she was at reception and she said our maintenance man went to the room and it's fine and working -I had just left that room and NO ONE had been in to sort it out the wiring was still exposed - she basically accused me of lying!!! Not happy !! And for the price this hotel is charging I would recommend you employ older people on reception as last night whilst in the bar all we heard was a discussion about X factor which the staff were watching on the computers !!! Your staff at reception are unprofessional and need more training - But cannot fault the staff in the restaurant who are all so polite and so helpful I am not at all happy about my stay and the way the so called staff deal with customers

    5
    « SPOTLESS HOTEL WITH HELPUL STAFF AND GREAT POOL AREA »

    We were fortunate enough to be given a two night stay at this hotel by our Daughter & Son in law to celebrate our Ruby wedding anniversary. On arrival we was greeted by Katie who went out of her way to welcome us and make us feel special. Our Room , like the rest of the hotel was kept spotless by an army of pleasant staff. as our stay was B&B we sampled the lovely breakfast. The choice is varied and the food is of a high quality. unlike many hotels today, the breakfast order was taken and delivered piping hot to your table. So much nicer than the usual buffet scrum. We used the pool and both jacuzzi (inside and out) which were great and again kept very clean and at just the right temp. We ate at the White Lion across the road, which is a very friendly pub which decent pub food. I subscribed to their email before we arrived and saving vouchers. Also if you want to leave the car at the hotel you can buy a day ticket for the 599 open top bus for £8 which allows you to hop on hop off between Bowness and Grassmere.(great for a pub crawl or just sight seeing. )

    5
    « Evening Dinners »

    We ate here on both evenings of our stay in Ambleside. The ambience of the hotel was good, the staff were very friendly, and the food was good and reasonably priced as was the choice of wines. After our meal we sat in one of the lounges and enjoyed a quiet drink with friends to finish of our evening.

    5
    « Great Stay as Always »

    Thanks to the great staff for making my stay an enjoyable one. Great to catch up with old friends and enjoy the beauty of The Lake District and it hospitality. See you all next year #Love TheLakeDistrict

  • 4
    « Great stay in central Ambleside. »

    Couldn't be more central. Ideal if you want to park as they have their own car park. Very welcoming staff. The breakfast menu was varied; the dinner menu was reasonably priced, well cooked and well presented. They are doing some refurbishment, but it never affected the guests with noise or dirt.

    4
    « Anniversary break »

    Stayed for one night for our wedding anniversary. We were allocated Stock Ghyll Lodge, which we would recommend asking for. Very comfortable and well furnished. The evening meal was not as good as the breakfast. We have been to the Salutation twice before and that has been the case each time. It's not bad, it's just not great. On the other hand, the bar is inviting and we had absolutely no complaints with the swimming and spa facilities. The location, of course, cannot be faulted. The Salutation is expensive but then the Lake District is expensive nowadays. We enjoyed our stay and I think it was just about value for money.

    5
    « A VERY WARM CUMBRIAN WELCOME »

    What a lovely hotel. we stayed for two nights B&B and I can honestly say everything was perfect. ( celebrating our ruby wedding) From our initial welcome from Katie at reception to our departure goodbyes the staff are clearly what makes this hotel wonderful. Although most people would rate this hotel high on location ( which is perfect ) I feel the staff are what makes the place. Our room was spotless just as was the rest of the hotel. The breakfast choice is very good and great quality with the added benefit of being served to your table. The pool and pool area are very clean. If you are looking for somewhere to stay for a special occasion in the lakes, then give this a try.

    3
    « Not worth the money. Tired decor and very poor restaurant menu »

    Overpriced for room sizes. Bathroom so tiny there was no towel rack. We upgraded to a club room and expected more. Our bedding smelt very musty. Not very friendly. Location is excellent but need to review prices

    3
    « Nice but expected more »

    We booked this long weekend (3 nights - Fri-Mon) as a treat and chose the Salutation Inn on a recommendation, in particular as it had a swimming pool, jacuzzi, hot tub. At nearly £170 a night we had high expectations. First the positives. The location is great. Right in the centre of Ambleside close to all the amenities and with on site parking. The staff were polite and friendly. Plenty of choice for breakfast (although we've had a better full English). The swimming pool was quiet (positive) but I can imagine it gets quite full at busier times of the year. The jacuzzi was lovely and warm but strangely the outdoor hot tub wasn't particularly so we didn't stay in there long! The not so great (for us anyway). At the price we paid we did imagine that we would have a bigger room (a Travelodge room is more spacious!). The services in the room were good (tea, coffee, TV, comfy bed, swimming towel etc.) but a liquid soap would have been better than the tiny bar of soap provided - though this was replenished. In the bathroom the tap was slightly faulty and part of the hand rail on the bath was falling off. Overall we had a fantastic time but this was more down to the spectacular surroundings than the hotel itself.

    5
    « John m »

    Stayed here a few times can't fault the place excellent and friendly staff good reasonable priced food a lovely lounge with none rip off hotel prices and if you have one ? dog friendly well worth a visit

    1
    « Rude »

    Popped in for a drink with our baby, she needed changing so when I asked where the baby changing was I was met with a rude 'there isn't one as such but we have a disabled toilet' where I could lay her on the floor. The way the three women responded was rude and like we were an inconvenience. For the rest of the time we were there we got evil looks, won't return

    4
    « Two meals at the Salutation Inn »

    This was our first visit to the Salutation having been recommended by our B&B landlady. The pub was very busy but we were able to find a table. The menu is typical pub grub and was ordered at the bar. The meals were served quite quickly and the portions very big. the food was very good. The meals are a very reasonably priced.

    5
    « Expensive but faultless »

    Came here for a night with some work colleagues - we had twin rooms and had been upgraded for free due to some mix up over our room bookings. So we were over the moon with our rooms which both had jacuzzi style baths, one of the rooms also had a balcony with a huge 'astro turf' garden complete with a table and chairs, views over the roof tops of ambleside towards the mountains - just stunning. The rooms were spotless, the facilities were great although sadly we didn't get a chance to try out the spa....next time! The staff were super and breakfast was perfect. The hotel is big but doesn't feel full of people even though it was clearly busy. We paid £185 per room, I feel this is really expensive but on a par for most local hotels. Well worth it for a treat.

    5
    « fabulous Hotel and Staff - made our celebration worthwhile »

    I have been to this hotel a number of times over the last twenty years and it has never ceased to amaze me how it is always evolving yet keeps that 'personal touch' where all the staff (most who have been there as long as we have been there) make you fell welcome and special. we went just for the night to celebrate our silver wedding anniversary and they did not disappoint. Geoff (owner) and Paul (manager) put us in one of the new 'tree house' suites and it was fabulous. The food as always is superb and the staff as always attentive. we have stayed in higher graded hotels that cannot get anywhere near the level of quality and attentiveness this hotel always provides. The hotel is situated in a prominent part of the town and is a great base to explore the lakes. You will definitely not be disappointed by choosing this hotel for your lakes stay.

  • 5
    « Excellent Hotel »

    Couldn't find any fault with this hotel. From walking in all the staff were very helpful and friendly and nothing was too much trouble. The décor and cleanliness of the rooms was excellent. Breakfast and evening meal were of a high quality. My only reservation is that it is a bit on the pricey side. There are numerous leisure facilities, which we didn't use, but that aside it is quite expensive

    5
    « Still Home from Home »

    Stayed here for 10 nights to celebrate my husband's 60th and my forthcoming 70th birthdays. Several members of our families came to join us for a birthday celebration meal last Friday and the staff looked after us to perfection - the restaurant is so flexible with it's partitions that we had our own dining area,(probably better for the other guests too!) and because the four lounges run off from each other we were able to gather in one without too much disturbance to the other guests - we hope!! Everyone was delighted with the hotel, the food, the wine and, most importantly, the service. We have stayed here before and even if not staying at the hotel, always try to pop in for a meal, or drink, or just to say hello because it really is like home from home. My sister made exactly the same comment, without any prompting from me. It's very comfortable and clean and the food, especially the breakfasts, is excellent, but it's major asset is the staff. They are so friendly and helpful and are brilliant at multi-tasking. After the way the problem with the "wet" room mentioned in someone else's review was dealt with, all I can say is, Nick Knowles, eat your heart out ..... We have to come up to Lancashire in November for yet another (90th) birthday celebration, so are coming back here for a few nights - well, we have to make the journey worthwhile.

    5
    « Overnight stay was 1st Class »

    Overnight Stay on a Monday night was superb ,great room with spectacular views and staff that care , breakfast set us up for the day ,THANKYOU .location ideal for shops pubs and local attractions .highly recommended .

    5
    « Excellent hotel »

    We have just returned from staying 4 nights at the salutation and it was a pleasure to stay there, the room was excellent, as was the food, ( can only comment on the breakfast, as we ate out most nights) the staff were perfect, rooms were cleaned to a high standard, the only down side, was the new out door jacuzzi /spa pool, this has replaced the hot tub, we visited last year and the hot tub was perfect after a long days hiking, this new one would be a lot better if it was hot, we didn't use it as it was on the cool side, not quite the same, but everything else was perfect

    4
    « Light lunch for non residents. »

    Having stayed at this hotel before we popped in today for a light sandwich lunch when visiting Ambleside. Poached trout and beef sandwiches were tasty and fresh. Large glass of wine and a water and a bill for just under £20. Peaceful environment to sit in , away from hustle and bustle. Enjoyable hour relaxing and flicking through newspapers.

    5
    « Fantastic hotel, staff and location »

    Stayed here again for 2 nights Friday and Saturday. Perfect location for walking in the lakes - lots of walks around the hotel to suit everyone.The hotel is fabulous - rooms extremely clean and modern. The staff (all of them) are very efficient. The breakfast couldn't be better and you have such a choice! We had our dog with us and the hotel is very accommodating in this respect. Thanks go to Sam on reception as he changed our room for our stay at New Year - can't wait to go back.

    5
    « Fantastic! »

    Come here over 4 times a year with my family it's heaven! The breakfast is the best I've ever had and there is literally everything and the staff are so friendly. The spa and pool are so pretty and the steak room and sauna are perfect to relax in especially the outside jacuzzi

    5
    « Third visit »

    Another excellent visit , stayed for 2 nights and will return for another visit as soon as possible Very happy and helpful staff , they were dealing with water damaged room and still carried on as normal There was a new hydro pool outside hope the water canons get fixed soon and the jacuzzi too,I was a bit sad to see my favourite Canadian Hot Tub was gone I have happy memories sitting in it at night watching the stars and snow flakes, but that's progress

    4
    « Can you love a hotel? »

    Can you love a hotel? because I love this one, third time here, lets start with the staff they'er all very friendly from the front of house to the people who serve the meals and the meals are great too, don't forget the ladies that do! spotless and the the man who fixes stuff they'er all great and the dog loves it too! Our room was very nice clean well kept loved the shower in the bath room it wasn't over the bath but to one side and the bath room was a large one loved it would I go again well why not just loved it!

    5
    « It gets better every time! »

    A wonderful hotel in a fabulous location. The staff are great, very helpful and attentive. We have stayed a number of times and keep going back. The food is great too. Breakfast is exceptional. If I'm not driving it's oatmeal ( porridge) with a large dash of single malt, provided ??. Rooms are updated regularly and are always very clean and tidy. I thoroughly recommend staying here.

  • 5
    « 60th birthday present »

    me and the hubby stayed here for the weekend a lovely present off my kids for my 60th hotel was very good had a room with a balcony on front of hotel very nice room a bit small but everything you need bathroom was modern but also small hotel clean and staff very friendly ate both nights in hotel food very good also nice breakfast hotel in good location and would use again

    4
    « swimming pool »

    we stayed in Ambleside for a week recently and were lucky enough to have access to the leisure facilities at this hotel We used the pool, sauna and steam room twice, it was lovely to have this facility and certainly enhanced our stay in the Lske District. The changing rooms were clean and the pool was lovely and quite a good size

    4
    « High Standard Rooms »

    Very much a last minute decision to stay, actually called reception from my car sat outside as the weather was 'rough'.. Thankfully there was 'room at the Inn' Travelling on my own it was no hardship that the only room available was a twin room. The top floor room itself had a fantastic view across the rooftops of Ambleside. The room itself was to a very high standard with quality fittings, the bathroom was fitted with a pristine looking Jacuzzi bath that my late wife would have needed bribing out of! I have to say a pet thing with me with hotels is the quality of the shower, temperature and pressure wise, this hotel 'hit the spot' on both counts, probably one of the best showers I've ever taken, very impressed. Nice touch is hanging in the wardrobe were cloth bags with 'Pool towels' to take down to the leisure club, sadly I didn't have time to utilise the facilities. Breakfast is a self serve affair with you ordering hot dishes from the staff. An excellent array of foods all served by charming staff, if you leave here hungry after breakfast, simply put it's your own fault. There is parking but spaces it seems are at a premium, the staff kindly found me a space that I'd have never of found without 'guidance'. The only thing I'd add is wherever you stay in the Lake District as this is an inland resort you are going to get hit with Premium prices, I'd say in a lot of instances priced well above comparative London prices, this hotel is no exception at around £140 for a room and breakfast this is not a cheap vacation territory but it's realistic given the location & the quality. The same night I called (Just) a B&B in nearby Windermere and they wanted £120. The Salutation is taking everything into account worth the room rates they charge. I'll definitely return when I have time to thoroughly enjoy the facilities.

    5
    « Spa Day. »

    Husband payed for a Spa day treatment for me for my Birthday. Excellent service and food. Very clean and relaxing place. Hinting for another Spa Day treatment for next visit. Great value and Excellent service.

    5
    « Best hotel I've stayed in »

    I stayed at this hotel as part of a solo weekend hiking in the Lake District, right at the end of my trip. I booked it specifically for the spa and I was not disappointed. Everything was clean and tidy and the pool area was lovely and relaxing. The ducks on the way down to it was an added bonus! The room was clean and tidy and the bathroom had a wonderful bath with jets and the shower was amazing. Food in the restaurant was good and breakfast had a wide choice. The staff were really friendly and helpful. I really enjoyed my stay and will definately be back!

    5
    « 2nd night of honeymoon »

    We stayed at the Salutation hotel on 25th August whilst on a tour of the lakes for our honeymoon. What a perfect find it was. In the heart of Ambleside so no need to worry about driving whilst your there. The hotel offers free a free car park to guests and you literally walk out of the hotel and you in the little quaint shops. We were given a gorgeous front room on the 3rd floor with a gorgeous view of the town and fells. It's not often we spend too much time in a hotels lounge however the ambiance was so attractive that we spent a good few hours relaxing in the evening drinking coffee from the lounge bar. The different sections of the lounge and seating make it feel comfortable and allow you to truly relax. The spa is wonderful however I wish we were there to see the new out door hot tub when it was completed. The little rubber ducks over the lights and in the hotel bathrooms are also a cute touch! The breakfast has to be the best breakfast we have ever eaten. Could not fault this hotel and will certainly return in the future.

    5
    « Great location »

    Very welcoming and helpful staff. We loved the pool and the convenience of a car park to the side of the hotel. Despite being in the centre of town the bedroom was quiet and v comfortable. Ideal location for exploring the area. Good cycle hire shop close by. We were blessed with glorious weather. Super holiday highly recommend this hotel.

    1
    « Woefully overpriced »

    One star because 0 isn't an option, miss leading pictures of rooms, half open leisure facilities all at a very premium price. Typical of the Best Western brand... Over priced, out of date and past its sell by.. #crappy

    5
    « Room with a view.... »

    Stayed here on our wedding anniversary, through Booking.com....a room with a balcony, which turned out to be on the front of the hotel with gorgeous views over the town to the fells....it really couldn't have been better. Everything was immaculate and plenty of space for 2, there were chairs and small table in the bay window and outdoor furniture, with cushions provided, on the balcony. The staff were very welcoming and helpful both at reception and at breakfast. The breakfast was excellent with a good selection and served super quick. All in all a thoroughly enjoyable stay and we hope to return.

    4
    « Another Family overnight stay in the Lakes (2 adults, 1*4yo 1*newborn) »

    The staff here are ace. Very friendly, nothing is too much trouble - more like a great family run establishment than a middle-of-the-road chain hotel. I've only stayed here in the Winter before this stay, but I can report that the hotel is scorching hot in all seasons. The only place warmer known to mankind is an old people's home. I suggest checking in early and getting the windows wide open - or if you can bag one of the new rooms with a terrace (e.g. Langdale or Red Screes) as they are outside of the main building. Our family room was large - and they'd made up an additional bed as well as the cot; they really had thought of all possible sleeping arrangements for the four of us. Bathroom looked brand new (wet room style), plenty of hot water, lovely and clean. Can't be faulted. Breakfast is very good - heartily recommend the kippers. As with all hotels, if you are ordering bacon remember to ask for it well cooked (unless you are in the 1% that hotels cater for). Have been in the past, will go again in the future

  • 5
    « Stunning!!!! »

    Just come back from a 5 night stay here , a brilliant hotel £150 per night well worth it with breakfast , not sure what recent reviews want , the rooms are spotless , shower & jacuzzi bath, the food is excellent cost and quality , the whole of the team are effecient and polite and always there to help , couldn't find any negatives . Definitely going back??

    3
    « Extremely overpriced »

    This Hotel is in a great location & there is on site parking. We were given the Fairfield Room. Spacious enough but fairly basic. The floorboards from upstairs creaked & we got loads of noise every time they flushed the toilet or ran the bath. We paid £300 for a 2 night stay & that didn't even include breakfast!! That would have been an extra £12.95 each. No shortage of reasonably priced cafes near by. We'll not be staying there again.

    3
    « Massively overpriced! »

    Whilst our room was a good size, it was basic! We booked through booking.com and hadn't picked up on the fact that it was room only...our mistake. However, to be told that breakfast would be thirteen pounds per person on top of the one hundred and ninety pounds a night we were paying for an average room, well we were not going to pay that and so took advantage of the reasonably priced local cafe's. I have to say the staff were also very unwelcoming. Just cold and unfriendly, apart from one blonde girl who was always vey bubbly. Not a particularly nice stay and we would not return, I'm afraid.

    4
    « Two day break in Ambleside Salutation Hotel »

    Spent two days at the Salutation with our grandchildren. Very good location for the hotel, right in the centre of town. The hotel was clean and tidy. Great pool and sauna which we used every day. Excellent breakfast, well presented and nothing too much trouble for the staff throughout the hotel. We ate out both nights and the staff recommended two very good restaurants for us to take the grandchildren. We booked a family room which was compact for all of us but considering the price we had no complaints. All new bathroom with walk in shower and Jacuzzi bath. Will be back to stay again and thanks to all the staff at the Salutation.

    4
    « Excellente! »

    Stayed for two nights and was given a free upgrade to their honeymoon balcony rooms at the back facing the river waterfall. Awesome! Room was nice and had a powerful jacuzzi bath. Both could have been a tad bigger. Food, perfect and very good value for money. Narrowly escapes 5 stars because of my runny poached eggs two days in a row when well done ones were ordered. Staff extremely friendly and helpful. Hotel has well equipped gym, swimming pool and jacuzzi. Open`air hot tub was not in operation as going through a refurb which will result in a much bigger, innovate and powerful one so we look forward to going back in a few months.

    5
    « amazing place »

    We had one of the rooms at the back and to lay in the hot tub on the balcony listening to the river while drinking a glass of wine after dinner was just perfect. Rooms large and spotless, bathroom large and breakfast lots of choice. I will return

    5
    « A friendly and comfortable lakeland holiday base »

    Convenient location in town centre near shops and a wide choice of local restuarants/cafes Quiet and tranquil setting even though very close to other amenities. Free parking onsite for residents. Friendly, helpful staff Immaculately-kept indoor swimming pool and spa facilties Excellent breakfast with good choice of hot and cold food Enjoyable ambience in restaurant for evening meals with local menu choices

    5
    « Brilliant »

    We ( 2 adults 2 children) booked for 2 nights Wednesday and Thursday. We were in for a surprise as we were upgraded with a room with a private jacuzzi. The room and bathroom were big and clean. We used the swimming pool and steam room - not busy and very relaxing. Close to the Lakes took 15 minutes to walk down. Had wonderful weather and did the 4k walk round the Lake. The children said the best thing was the dip in the jacuzzi at the end of the day. Lovely couple of days.

    5
    « Great stay! »

    We visited with family including our dog in July to celebrate a special birthday. The hotel is in a fantastic location in Ambleside which is beautiful. It's really convenient for the town centre and bus stops to take you to all the other Great Lake towns and walks. There are some really lovely restaurants within walking distance of the hotel. The hotel serves a great breakfast and has a lovely bar area. The pool, gym and jacuzzi were fabulous on a very rainy day! The staff at the hotel were really great too and even ended up giving an unofficial dog sit for us!!! They set up a special table at breakfast at the entrance to the restaurant to allow our dog to be with us. The hotel (like all others in the Lake District) is not a cheap stay but is worth it for the facilities and location. The rooms with the balconies on the side of the hotel are particularly good and so nice for a sunny evening. Would highly recommend and would definitely stay here again.

    5
    « Lovely night away. »

    well what a lovely hotel. We stayed here for one night only but we didn't want to leave. No hassle check in we where in the wansfell lodge which was stunning, had a whirlpool bath and a huge bed which was very very comfy. Had a good sized balcony looking over the river, unfortunately we couldn't sit out as the weather was awful. The pool and sauna are very well kept and a nice place to unwind. The breakfast was excellent also. Definitely will be revising and I would recommend this hotel to anyone.

  • 4
    « Good hotel, friendly staff, nice restaurant »

    The hotel is nice, not too corporate. The staff very friendly and felt as if nothing was a problem. Housekeeping was great. Stayed two nights, the breakfast was very good, good selection and products. We ate in the restaurant in the second night. Very good quality food, service at a good relaxed pace. You weren't rushed at any time. Only downside was the room was so hot with no real cooling (except a small fan), and limited opening windows. Would stay again.

    5
    « Good 3 star hotel »

    After struggling to find anywhere we liked or that seemed good value for money on groupon for 3 days, me and my boyfriend decided to book 2 nights here to celebrate his birthday. I always like to check several factors before booking to stay anywhere and best western Ambleside met nearly every factor. Free wifi, free parking, reasonable time for the inclusive breakfast and checkin/check out times. Spar facilities and a great location situated in the heart of village. Of course that is what you see on the booking website. There's always a chance it might. It live up to how it looks. Luckily though, it really did. Upon arrival we managed to find a parking spot even though we arrived mid afternoon. The reception staff were very polite and welcoming. We got into our room and immediately noticed how nice the room was. Decorated very stylishly with a huge kingsize bed (possibly a queen size). Complimentary water and tea/coffee/biscuits etc. The bathroom was very nice too with a shower that really makes you want to stay in there forever. And I don't know if it's in every room but ours also had a jacuzzi bathtub which we enjoyed after a long day and drive. Plenty of closet space and hairdryer included. The bed was a little too hard for my boyfriend's taste. But it didn't stop him sleeping! After checking in and dropping things off in the room we decided to check out the spar facilities. A well furnished gym, modern changing rooms with magnetic locks on the lockers. The pool was a little small but big enough to do some causal lengths in. Steam room could be better but the sauna was great. The ice machine outside was a nice addition for after our sauna. The website does show an outdoor hot tub but unfortunately they are undergoing some construction, which seems has been going on for quite sometime. If we ever stayed here again I would like to hope it is finished because on a nice hot evening it would be ideal. After our first night we sat down for breakfast. Very nice with the option to add as many of each item as you like on your full English and a nice selection of you choose the continental breakfast option too. We'd only been out the room an hour when we came back and had all fresh towels, and even a fresh pool bag which had a large towel in. The wifi signal in our room wasn't great and the tv had very basic channels. The hotel is close to the main part of the village with some very nice places to eat around it. There was some noise from the street in the early hours of Friday morning and it woke me up. However I think the window was open due to the heat. That's not really something that can be blamed on the hotel though. Overall me and my boyfriend really enjoyed our stay here and would stay again without question. However it's good that we got a voucher for a cheaper stay next time as the price was quite a lot. But in the Lake District it's expected and I wouldn't say it's overpriced. If you want a nice place to sleep and even relax in for a few days I would highly recommend this place.

    5
    « Another great stay @ the Salutation »

    Our umpteenth trip to this excellent Hotel located in the centre of Ambleside. Excellent Breakfasts & Evening meals - the Onion gravy with my Cumberland Sausage was superb - it should have been packaged & sent to our Olympic Athletes - they would have won twice as many medals! Great walks from the Door for all tastes & abilities together & a fitness centre to loosen up afterwards

    5
    « Amazing Mini-Moon »

    Me and the new wife have just spent three very relaxing days at The Salutation Hotel celebrating our marriage. The staff are all very welcoming and friendly and nothing was to much trouble. We had breakfast on all three mornings which was a cold buffet and freshly cooked warm options and we also ate in the restaurant on one occasion which was equally as nice providing a good selection of meals for all taste. We made full use of the gym and spa which is a great way to spend a relaxing morning or afternoon.

    3
    « Spa performance »

    Best Western had a great offer on of dinner and spa. I thought, Yeah, why not a bit of me time. Booked over the phone a couple of days before, no problems. Arrived at hotel to find the hot tub is out of action, has been for a month. Oh well they gave me a towel with no hire charge. No robe, towel a bit less than luxurious and only the one. Changed and went into spa, lighting could be better, quite underwhelming and dull. Nice pool and surround, Jacuzzi ok. Only 6 loungers, due to closeness to pool there were splashes, and with only one towel pp they were damp. Steam room out of action but sauna working ok. Shower just outside sauna a bit difficult to get to a good temperature, it looked as if it had started life as something more complicated. Feeling a bit disappointed about the spa'ness of my little luxury I got changed and went to the front desk. I explained the points I mentioned above and the manager waived the charge for the sauna, I declined to stay for dinner as I was a bit miffed but the staff were excellent when handling my complaints. I guess the building work overran and the steam room being down seemed a complete surprise. Best Western need to up their game getting the facilities right

    5
    « Excellent staff »

    We booked the hotel for two nights as a base for sight seeing. We found the hotel far better than what we expected for a 3 star (we normally book 4 star). The food was good both breakfast and evening meal, but for us the thing that made our stay was the staff who were all brilliant. The leisure facilities were also good. We are already looking at going back to the hotel next year.

    5
    « Long weekend »

    Excellent all-round hotel. Value for money and quality service. Rooms and hotel feel and look very plush. ideally located near to bars and restaurants. staff very friendly and willing to help with any request.

    4
    « Skafell Pike visit »

    We arrived at the Salutation to be greeted by enthuastic and helpful staff who allowed us to park our vehicles in the car park before check-in. On our return to the hotel Check in was quick and painless the staff were helpful and well mannered. The room I stayed in had a balcony which was large and had enough space to hold a BBQ

    5
    « Excellent value! »

    Sunday lunch & access to the pool all day, for only £16.95!(per adult) Excellent value, we swam in the morning & then enjoyed a two course lunch (3 courses available also), several roast options, including freshly prepared vegetables, all of which were delicious & a very fine dessert menu, the chocolate bread & butter pudding was gorgeous! Three of our party opted for the children's menu & again the food was spot on! The staff were very attentive & the restaurant was spotless, we couldn't fault a thing. Once lunch had settled, we returned to the pool & relaxed on the comfortable sun loungers, whilst our children played happily for the remainder of the afternoon. All in all a very relaxing & hugely enjoyable day! We will certainly be returning!

    5
    « Fantastic - Love it »

    I love this hotel, wonderful location, luxurious. great attention to detail and super friendly and attentive staff. Stayed for one night in a suite with a hot tub outside which was great. Huge comfortable super king sized bed, large bathroom with jacuzzi bath. Breakfast was excellent! Thanks to Reuben who checked us in. He was friendly and helpful - he also helped us book for another occasion we loved it so much. We'll be back!

  • 5
    « Very comfortable and very clean »

    Probably the cleanest room I've ever stayed in, dog friendly, good staff, lovely comfortable rooms, fantastic breakfast (really good cold buffet plus a la carte hot breakfast), ample parking and great location. What more could you want!?

    5
    « Perfect Location »

    Lovely hotel right in the centre of Ambleside. Parking was fine there seems to be enough spaces as it goes round the back of the hotel too. On arrival there were 2 friendly members of staff on for everyone arriving and we didn't have to wait long. Everything explained and told about breakfast, swimming pool etc. Our room was clean and had a lovely modern bathroom (we booked the basic room) We only had breakfast in the hotel which was nice and a good choice with everything you'd expect. Only criticism about the room was I would have like some hooks in the room just to hang our wet coats after a walk. Would definitely stay here again.

    5
    « Superb again! »

    Just love The Salutation. It's such a friendly, comfortable hotel with excellent staff. The food is super, the rooms comfortable and I never want to leave! It has good parking facilities and you know your car is safe. And they still serve Prosecco!

    5
    « Fab Hotel »

    What a find! Have stayed many times in the Lakes and this is one of the best hotels I have stayed in. The staff are so efficient but so friendly, from management(setting an example) to waiting staff to reception.They could not be faulted and a real credit to the hotel. Our room was newly refurbished and really lovely. Amazing bathroom. Food was fresh and reasonably priced. Breakfast provide everything you could possibly wish for. Can't wait to return!!

    5
    « Loverly place Loverly people »

    Stayed here for two nights on a trip up to Scotland for a wedding. The room we stayed in was very comfortable. Fantastic bathroom with a great shower. Had a loverly breakfast and a Loverly evening meal. In a Loverly little town. The outside is nothing special to look at but it is clean and very tidy. On returning for the second night we realised they had been painting outside our room and it smelt of gloss paint. We mentioned it to reception and was moved to an even better room witch was twice the size and with lots of extras. I understand they need yo pain at sometime so was not annoyed and very happy with the outcome. Nothing seemed to much trouble. Would certainly go back.

    4
    « Very pleasant hotel and staff »

    Good central stop for touring the Lakes. We had a nice big room in a separate part of the hotel. Parking can be at a premium. Curious to know who thought it was a good idea to have a glass door to the toilet??? Apart from that we had a very good stay. Restaurant was very good with a limited menu. Same each day.

    5
    « Very good »

    We stayed here during our recent stay and were very impressed. The outside suggests a slightly dated hotel but the inside was above our expectations. Very friendly staff, reasonable food, a nice pool, good rooms. All in all very happy.

    5
    « Loved this hotel and will definitely be going back »

    Booked a night away here last Sunday. Stayed in a room with a balcony. From the moment we arrived the front desk staff were lovely,no issues we parked the car in the hotel carpark which was fab as its right in there town center and I thought parking would be hard.our room was lovely the view was amazing,very clean.we used they swimming pool,steam room,sauna,jacuzzi. It was all clean beautifully decorated just what we needed.we ate in there restaurant which was fantastic the waiting on staff were lovely we had a male waiter don't know his name but he was brilliant. The food was amazing and not at all expensive.breakfast was just as good as our evening meal and there was something there for everyone my only one down side was we only stayed one night so staying longer next time thank you for a lovely night just what we needed.

    1
    « THE WORST PLACE I'VE EVER STAYED »

    Were do I start. Well it was my girlfriends birthday on the Thursday and we had decided to have a long weekend in Ambleside as it's so beautiful, there's lots to do and our friends who have just got engaged live there. So we planned a nice relaxing weekend and also to meet up with our friends. I decided to book a room at the Best Western Salutation hotel as I have heard that Best Western hotels are meant to be top class and known for being nice and having good facilities. Another thing that sold it for me was they mention they have their own free private car park and make out they have enough spaces for all their guests (explaining it's one car per room) so I thought great. As I know there is very little free parking in Ambleside and it would be hard to find a space near the hotel without P&D. Remember what I've put here about having enough spaces one car per guest and we'll get back to this point in a moment. I booked a king sized lodge suite room, staying Friday and Saturday night and leaving on Sunday. It was just shy of £200 a night. So not cheap by any means. This doesn't include breakfast or any food by the way. Only two complimentary bottles of water about 300ml each and 2 pack of two biscuits and coffee, tea, hot chocolate sachets etc. This didn't bother me too much as it was my girlfriends birthday and I wanted to treat her. The pictures of the room I was booking looked amazing and really big, also it had an indoor pool, gym, sauna, hot tub and jacuzzi you could use for free while you stayed there. Not to mention the pictures of the food looked amazing. I knew where abouts the hotel was from previous visits to see our friends. So I was sold and booked it. I was given the confirmation booking number and directions to the hotel. It didn't however tell me about the bollard in the way of the car park. So I didn't know if I needed to go in to get a code first or what. This isn't helpful as it's on a narrow one way road. So it's not like you can just stop. Fortunately I saw another car just pull up to it and the bollard lowered. Wait for the green light and drive through. You do however need a code to get out. This is given to you at reception when you check in. It's also not clear if all the spaces are for the hotel as there are shops right next to the hotel and one of the car parks which is undercover is attached to this shop and there are cupboards and all sorts in the car park. It turns out. Yes it is the hotels car park as well. If you park under there, be careful of screws and nails. I spotted a few when I parked under there and was lucky enough not to run over any. Checking in at the hotel and I was sort of half greeted by this middle aged woman. She wasn't over enthusiastic or cheerful. Not how are you, welcome or anything. Just "name, okay this is your room, you need to sign here, I need a card off you that you paid with, reg number of your car, sign here and here. If you want to use the facilities you need to drop your room keys off here and we'll give you locker keys in return" Then she just pointed past this sitting area next to the bar and said your room is through there and across the car park. For hotel that cost this much a night I expected to be shown to my room or at least have someone be abit more helpful. As we had 2 heavy bags between us. We went off to find our rooms on our own with the vague instructions she had given. We looked into this room where people were reading and it looked like a sitting area. We turned around and went up this other hall and it led to the dinning area. The woman at reception chased us and went "no through there" were we had looked originally, there was a doorway in the corner but with her vague wave of the arm before we had no idea where she had pointed in the first place. So we felt a little daft. Laughed it off and eventually found our room. It was right next to where we had parked pretty much Ghyll lodge I think it was called. Driving past it into the car park I would never of guessed it would of had rooms in it. Anyway, we found our room right at the top of the stairs 3 sets of stairs with heavy bags wasn't the best but I managed with our bags. The room didn't look like the picture shown on the site. It didn't look as big or as modern. However it was still bigger than a normal room and very nice. It had a nice sized TV. Shower and bath. With jets for the bath. The window over looked the hot tub outside and the other one the car park. We put out stuff down and then went out for a walk. We'd already been out in local towns before checking in looking at various attractions. So it was about 5 when we left the hotel. We went to see our friends and had tea out. It was very late when we got back so we just wanted to go to bed. We had read the information book before going out and all the cards they had left about being greener for the environment. Just as we were about to go to bed. To our disgust we found speckles of dried blood on both sides of the bed. It wasn't alot but this is not the point. For the amount of money I had paid, I certainly didn't expect that. I've had better services and always immaculate clean bedding at Premier inns etc. So a top quality hotel I expected better standards and it was falling well below that. It felt to late to ring so we slept to the centre of the bed but I wasn't happy. We woke early and decided to go for a swim. I left a note for the cleaners above the blood specks on one side and the card saying I wanted fresh linen above the blood on the other side. I don't normally make a fuss and I'm not hard work so I thought I'll leave it at that and not complain at reception as I hate doing it. The bad review I'm giving has come about as it only got worse from there. The same women was on reception and when we went to get the locker keys we asked where the pool was. She simply replied " that way near the elevator" Well as I've never been there before I don't know where the hell the elevator was. So again very helpful (not) we found it ourselves and went down these narrow stairs which was next to these doors open which led to an office and behind the bar I think. Not what you'd expect. We saw a sign above our heads saying wet changing rooms. No arrow, nothing. I found the mens but that turned out to be the one for the gym. It didn't help anyway as we couldn't see a ladies. We then decided to go down to the pool and see if they were down there. It said no shoes beyond this point so that's why we were hesitant until we got changed. We took our shoes off and went down. Bingo, that's where they where. We had a swim, jacuzzi and steam. Showered changed and went back up. Breakfast finished at 10 but brunch was at half 10 until 2. I said to my girlfriend we'll do that and go out for the day. We dropped our swimwear off at the room and went down to the dinning room. Baring in mind we had read the information and it had not said there was any other dining facilities. We walk up to where this young girl is tidying at the beginning of the dinning room and asked if we could have a table for 2 for brunch. She looked confused and said "I'll just ask" and walked off. My girlfriend thought we might of got it wrong but I remember it said half 10 til 2 and it was 11. The girl came back with another older member of staff which informed us brunch was served in the bar area and the menus were on the table and we have to order at the bar. So confused to why it didn't say this in the information book in our room, or why the girl who worked there didn't know or why we were not told by reception when we arrived. We walked off back to the bar area. To were there was maintenance going on above the bar and the Shutters were closed. We were just sat at this table in front of reception while this guy was on a ladder in front of the bar doing maintenance or something. Very unimpressed I told my girlfriend we weren't eating here and we went back to our rooms. Got our coats and went to a place my friend had recommended. The ApplePie Bakery. This was just down the road and was a real treat. A lovely menu, great food and nice staff. However I think we went at the right time. So if you go, make sure it's before 12 as the cafe gets packed and even getting food to takeaway is hard as it's so busy. Just shows how good the place is when it's always busy. After that we went out in the car to an aquarium and went shopping. When we returned we found there were no spaces on the car park. Although as I said before, it made out there was a car space per room. So I was baffled to why we didn't have a car space. Not to mention the car park isn't very accommodating to big cars as I have a Nissan navara pickup so it was a challenge the first time. I was fuming there was no spaces, especially after everything else that had annoyed me. My girlfriend went to see reception while I waited in the car in the car park. She came back with a youngish gentleman who said all the cars in the car park were guests of the hotel. I was annoyed as I felt I was lied to. However the young guy offered us the managers car park space on the road behind and I followed him in the car. Bare in mind he was in just a shirt and pants and it was tipping it down with rain. As I parked in this small space he offered my girlfriend his umbrella and if we had received this service from the beginning I wouldn't be complaining. I can't fault him but I can find many faults in the rest of the hotel. From the treatment and experience we had from this visit. I can probably say with confidence we won't be staying at a best Western again. Definitely won't be staying at the Salutation Best Western in Ambleside again. Finally as I was checking out. I was seen to by another lady, this one abit younger than the first. Who simply asked my room number and said "you have nothing left to pay, goodbye" No, did you have a nice stay, drive safely, hope you use again, was everything to your satisfaction? Well it certainly wasn't! It just simply seemed they wanted your money and that was it. It certainly wasn't value for money. I would give it no stars if I could. The one star I'll give to the guy who helped us as he was lovely. The rest of the star almost ruined our break. Hope you find this helpful. I've been told many of the B&Bs in the area are really good and owned by lovely people with reasonable prices. My mate said if he'd of known I was going to the best Western he would of told me not to go there.

    4
    « Had a lovely stay :-) »

    I had never been to the Lake District before coming to stay in Ambleside for a family break. This is a lovely hotel, and one of the only hotels we found that did a discount for single room occupancy which rocks. The only bad thing to say is that I think they need to get some door closers to stop the doors banging and I didn't like how they tucked the duvet under the bed with the bed spread - it made it very heavy to get off!!. I loved all of the seating areas and comfy setees. All of the staff where very friendly and helpful - it is worth paying for the insurance because we had to go home a bit early due to a family emergancy and they refunded us the rest of our money.

  • 5
    « This is what a hotel should be »

    From arrival to departure, this hotel is perfect. I travel constantly and am used to having to negotiate for a service or an odd request for something or other i've forgotten to bring. Whoever trains the Reception Team deserves an award as do the team themselves. Professional, slick and hospitable - great combination. The breakfast experience is a banquet quite frankly - just beautiful: continental breakfast buffet was so extensive, I swear there were choices in just about everything - this is a very classy hotel. I too didn't like the cooked breakfast the first day but the next day it was lovely - even perfection has to have a little flaw and, as flaws go, it's the only one I was aware of after three days there. I'm not sure giving the breakfast waiters little computers on which to log your order was a good idea - if you forgot to add "bacon well done" at beginning of your request, the waiter "has to start again". Not all progress is good...... The facilities are ace - everything you could want, pool, sauna, jacuzzi, professional health and beauty salon. The lodge rooms facing the river are lovely and you can sleep with the sound of a rushing river wafting through from your private veranda. Lovely hotel in a charming town, a fantastic staff team where nothing is too much trouble - proper!

    4
    « Great Hotel, great facilities but shame about the breakfast. »

    Stayed here in the Lodge for two nights and before I get on a roll, I have to say the hotel layout, decor, services, staff and our room, were all first class. That the breakfast is the only let down is a pity but it has to be said that despite the lovely presentation, what arrived on the plate just wasn't tasty and in the case of the black pudding, downright yuk!!! I know, I know, some will see this as nitpicking but for me it's a biggie on the list of criteria of enjoying an overnight stay and it's an easy fix if they source a selection of better products. Oh! and I don't know how others feel but a toasting machine that seems to be favoured by a growing number of hotels nowadays, is another big no no in my book. Ditch the machine Salutation, bring us the toast along with a tastier plate of brekkie you'll maintain all the five star reviews.

    5
    « Back again »

    Our favourite place to stay in the Lake District. The standards are always as good as the last time. Some new faces (staff wise) who seem to be settling in and benefitting from the support and standards of "senior" staff. We stayed in a Lakeland Room with hot tub on the balcony.....luxury!!! The breakfast is the best we have ever experienced in an hotel, lots of choice of both hot and cold food. Fresh crusty bread every day (my favourite was the caraway seed loaf). Sadly we had to come home... but look forward to the next time.

    4
    « Very good »

    Chose to go to ~The Salutation as this was a family holiday including 3 generations with 2 members of the family having additional needs. The hotel looked comfortable and in a central location - it also gave almost half price for single occupancy whilst providing a double bed. We were not disappointed. The whole hotel has a luxurious feeling, the staff are courteous and attentive without being 'in your face'. My only criticism would be that the bedroom doors slammed! A closing mechanism that allowed them to to close gently would have avoided irritation from doors banging in the evening, night and morning.

    4
    « A bit of winter lakes luxury »

    Stayed one night in January (used booking.com). Friendly welcome, well appointed room (corridors were slightly maze like but ok once you got your bearings!). Very large bed and bathroom. Rooms very clean. Great value but remember to check if your rate includes breakfast or not. Bar area very cosy too - good for meeting up with people.

    5
    « Relaxing stay »

    This hotel is situated in the beautiful surroundings of the Lake District. It is very welcoming and has a relaxing atmosphere. Rooms are very comfortable and well appointed including a fridge. Ideal base and stay for visiting the Lake District and the hotel accepts dogs which is a huge bonus.

    5
    « Fantastic »

    We stayed here for two nights for some chill out time and that's exactly what we received. The entrance to the car park is to the right of the hotel. There is enough parking for one car per guest room so you should never be without a car space. On arrival we were made to feel welcome and this continued throughout our stay. All of the hotel staff we encounted were very friendly and were always happy to help in anyway they could. There is a small lift to the bedrooms if required. Our room was immaculate, not a speck of dust anywhere. This also applied to the bathroom, totally spotless and shining like a new pin. There was also an added bonus of a jacuzzi bath which we weren't expecting. Plenty of hot water. The view from the bedroom window was spectacular (we were in a front facing room). It looked out over part of the town centre and over to the hills and trees in the distant. Although the room was facing on to one of the main roads there was minimal noise. I always take ear plugs with me as I'm a light sleeper and I didn't have to use them at all. There is a fridge and tea/coffe making facilities in the bedroom and a good sized television. We didn't feel the need to use the television much as there is an indoor swimming pool, jacuzzi, steam room and sauna in the basement of the hotel for you to enjoy and relax. These were also kept immaculate. There is also a gym but we didn't use this, but what I saw of the gym looked good. Breakfast ...OMG....was probably the best I've ever had in a hotel, the choice was magnificent. There were choices of cereals, cooked porridge with the option of adding whisky to it, yogurts, continental style comprising of two types of fish, hams, cheeses, tomatoes, sliced melon,( that's as much as I can remember on the continental breakfast), bowls of fresh fruit, (grapefruit, apricots, prunes, figs, mixed summer fruits, mixed fruit, grapes, apples, pineapple etc), fresh whole fruit, cooked English breakfast, kippers, smoked haddock, omlets, and a hearty full English breakfast with two of everything for those who would like a large cooked breakfast, (the cooked breakfasts are served to you at your table) choice of white or brown sliced bread, fruit bread, bread rolls, croissants, choc chip muffins, choice of jams & marmalades. Tea & coffee was served at your table and was plentiful and hot. Utterly scrumtious. On the first night we had dinner at the Priest Hole Restaurant which is approx a few mins walk from the hotel, and the second night we had dinner at the hotel. Both meals were delicious. There are shops, restaurants on the doorstep of the hotel. It's approx a 30 min walk to the lake, however if required there is a shuttle bus which will cost you £2 per person each way. The shuttle bus picks up and drops off at the White Lion Hotel. I can recommend booking a treatment at Oxleys health spa which is attached to the hotel. It's soooo relaxing. We will definitely be returning to this hotel and will certainly book some more treatments at Oxleys health spa when we are there. Superb.

    4
    « Good value »

    Despite 20+ previous stays in the area, I'd never used the Salutation before but I'd certainly consider it in future. Although it lacks some of the character of smaller, independently-run hotels, the staff are generally friendly, the rooms are of a decent standard, the bar/lounge areas are attractive and comfortable and a real bonus is the excellent pool/gym. Breakfast was very generous although I'd prefer quality to quantity given the choice. Service polite and efficient. Free parking and a location which is just about as central as it's possible to be in Ambleside also help to make this a practical choice and at £330 for a 3 night stay for 2, it seemed good value in comparison with other hotels in the area.

    5
    « As good as ever. »

    I have been staying at the Salutation for around 20 years, sometimes with a walking group from N Ireland, but on other occasions with my wife. We have recently returned home after another visit, and can confirm that the experience of the "Sally" is still excellent. Others have commented that the staff turnover is low (which is usually a good sign), and although we noticed some new faces, it was also good to recognise some familiar ones too, and be recognised in return! Due to rooms in the main building being fully booked (bank holiday weekend) we stayed in Woodlands, one of the Lakeland suites across from the main entrance. It was unbelievably quiet, spacious and well appointed, although it was quite expensive so if you tend to use a room just to sleep in it may not be for you, and we will probably revert to a club or classic room in future. As always the breakfasts were terrific and service prompt and friendly (missed Joe beavering around!), and the hotel is spotless. Car parking can be tight, but is organised as well as possible given the site. Would stay more often if the ferry across the Irish Sea was cheaper, but hope to make another walking trip before long, as the Salutation always gets our vote when visiting Ambleside.

    5
    « Honeymoon Return Visit »

    Stayed here 25 year's ago on the first night of our honeymoon, it was great then, but even better now. Stayed for 2 nights in super room with plush furnishings, balcony with a hot tub. Only minor faults, wardrobe was small for size of room, wash hand basin was too small, and took ages to work out how to turn coffee machine on, but as I say minor issues. Had a meal first night, excellent menu and service. Breakfast was excellent. Swimming pool and steam room were great. Didn't use gym but had plenty of machines. All in all an excellent couple of days with excellent customer service in a quality hotel. Many thanks, and we will be back

  • 5
    « An amazing hotel »

    We stayed at the Salutation Hotel for 3 nights this month and had a wonderful stay. We had booked a balcony room which was lovely with everything in it you could wish for and much more and having the added outside space of the balcony was amazing. We also had dinner in the dining room which had a very good choice on the menu and would certainly recommend it to others. The leisure suite to relax in after a day out was the icing on the cake. I also have to a big thanks to all the hotel staff for making our stay memorable. Overall a stunning hotel in the middle of the lake district. We look forward to returning in the near future.

    5
    « A lovely hotel »

    We stayed for 5 nights in a lodge room. Lovely sized room, comfortable bed, great breakfast. It's fabulous to walk all day then take advantage of the swimming pool and hot tub. Loads of fantastic restaurants nearby. Great location, staff all very helpful, room nice and clean. Definitely recommend.

    4
    « Lovely stay in the Lake District »

    Stayed here for a couple of days touring the area. Had a great room in nearby annex to the main building. Nice quiet room recently refurbished to a good standard. Breakfast in main hotel with a great selection of items. Lovely stay, hope to return soon.

    4
    « Well presented food in a lovely restaurant »

    Four of us enjoyed a well presented meal in the lovely dining room and there was plenty of choice on the menu to cater for all. I had a lovely creamy fish pie with plenty of salmon, followed by Chantilly meringue nests. All the main courses and desserts were attractively presented. Service was efficient and we were well looked after. The use of partial partitions cleverly divided the restaurant into smaller areas so that parties could be catered for without impacting on other diners. There were some special deals on offer whereby you could use the hotel spa facilities and have a meal as well - worth investigating if you are staying in Ambleside.

    5
    « hubbies birthday »

    had a fab time staff where really nice and helpful start to finish the woodlands suite was great very clean and roomier enjoyed are stay cant wait to go back and it was so nice of the staff to leave a birthday card on the bed boss stay all round thanks

    5
    « Happy Hotel and the dogs love it! »

    Had a great 3 days at this lovely hotel in the heart of Ambleside. Staff very attentive and what was great was lots of laughter! We were fortunate to get upgraded to the Todd Cragg room which was fab! Food excellent. As dog lovers know many hotels that accept dogs don't give you a nice room but this was a great room and the boys loved the balcony. We were just worried they would jump in the hot tub ! We will be back

    5
    « Working in lakes hotel while away »

    Well what can i say.. I arrived on the 8th June 2016 and stopped at the salutation hotel i found the staff were more than welcoming and polite. I stopped here for the one night but my stay was perfect the room was spacious ceiling was a little low in points but on the whole the room was clean tidy with a comfy bed... I dinned in the onsite resturant i had a 8oz sirloin steak with peppercorn sauce it can only be described as beautifull tottaly recomend this hotel and resturant thanks guys take care and will see you again maybe with the family next time ... Regards Stuart

    5
    « Perfect Honeymoon »

    This hotel is perfect for a family get away. Myself, my husband and our one year old stayed here for 4 nights and had a great time. Staff were polite, friendly and accommodating - even when we were asking a lot of questions! Our room was lovely, very clean with plenty of room for a travel cot and baby things. The only thing I could fault was there were 5 or 6 unavoidable steps to access our room (117) which wasn't really a problem but slightly inconvenient with a pushchair. But we didn't specify that we would be using one so that is our fault really! Food was delicious every day that we ate there, our baby seemed to enjoy the children's menu as well. We will definitely recommend and visit again :)

    5
    « Great for kids »

    We stayed here for our honeymoon this month with our one year old, we were a bit apprehensive with taking such a young baby to what appeared to be such an adult hotel, but it was absolutely brilliant. Can't fault the staff or the amenities. The restaurant food was excellent, as was the award winning breakfasts (for good reason). We stayed in the club double, room 117, my only gripe would be that it's above the laundry room and you can hear washing/drying machines and fans going all hours, if you're a light sleeper this could be a deal breaker.

    3
    « Nice but not the best »

    We recently visited here for an evening. The stay was nice but nothing too impressive. For the price we paid, the room seemed incredibly tiny and there was also mound on the wallpaper in one of the corners. The spa area was really pleasant and clean. As we only stayed for the one evening, we decided to eat in the restaurant. The food was ok but again wasn't the best. It wasn't the worst experience but not sure if I'd go back again.

  • 5
    « Had a great stay »

    Stayed here for 3 nights on my own and loved it. Really warm and welcoming staff, the room was very well decorated and furnished. Slept really well and the breakfast was amazing! The cold buffet part was so good I couldn't face the cooked breakfast. The staff were really helpful and friendly. One of the restaurant staff with a big beard, he was funny and they had an East European waitress who was extremely helpful. Full credit to them. The pool, sauna and gym are great too so they'll definitely see me again. If I had to give a downside I'd say parking is a bit tight, get there early... but that's more a problem of the town rather than the hotel, they've done their best with the space they've got.

    5
    « 11 of us booked in for a family Sunday lunch »

    The hotel has a very welcoming atmosphere. The staff were friendly and polite. Sunday lunch was very good indeed. We then had full use of the leisure facilities, pool, steam room, sauna, outdoor hot tub. We had a thoroughly enjoyable day.

    5
    « Excellent hotel »

    Had 5 nights in this hotel in May. It was a very pleasant experience with the rooms and food excellent. I particularly liked the swimming pool which was a good size and very clean. The position was good in relation to travelling round the area. Would definitely stay again.

    4
    « Improved rooms, fantastic breakfasts! »

    We've stayed here regularly over the last few years. They have been updating the rooms over the last year with a few still being improved. We were in the main hotel and our room was lovely with a comfortable bed, & tea/coffee making. Biscuits and small bottles of water were left every day. We also had a small fridge in the room which was really useful, (no noise from it). The bathroom had a walk-in shower & whirlpool bath which was great after a long hike in the mountains, plus decent toiletries. We were left a gift in the room of Kendal Mint Cake which is a traditional aid to exhausted hikers! The internet connection was poor, we were on the second floor, but not sure if this was the reason, it's the first time we've had an issue as usually we've found it to be fairly fast. We ate in the restaurant and the Beer battered Haddock was excellent. The service was very slow even though there weren't many guests there, not sure why. Breakfast was, as usual, fantastic. They always serve top quality bacon, eggs, black pudding etc. The range of self service food is great too. Yogurts, fruit, cereal, cheese, toast, bagels, muffins, jams, honey......etc! There are plenty of excellent hikes straight from the hotel and lots of hiking shops if you need to update your kit. There are many decent restaurants nearby and several places to get a sandwich made for your picnic/hike. Or you could get a picnic lunch from the hotel. We are looking forward to our next visit.

    4
    « Real cosy place for a drink »

    Only called in here for a drink at the bar. Whilst the choice of real ales is small, the one that they did have was excellent. They obviously do the usual keg beers, wines etc. If you want to sit down and relax in comfortable seats in a quiet ambience this is the place to go. They also allow well behaved dogs in!

    5
    « Wedding Anniversary »

    This trip away was return to our honeymoon destination (Ambleside). Our stay was excellent, all hotel facilities were easily accessible and explained fully by the helpful staff. We will definitely return.

    3
    « poor staff spoilt excellent breakfast »

    stayed here for our anniversary,hotel pleasant, hot tubs in spa and pool great, overall experience good, but staff and waiting time at breakfast worst experienced.overall staff very helpful but failed desperately at breakfast.Breakfast itself is best you can have, hope service will live up to it if we ever stay here again.

    5
    « Second visit »

    Lovely room with double aspect, two armchairs looking out to the front. So relaxing. Very clean and fantastic breakfast, catered for everyone. Everything you needed was there, hairdryer, tea/coffee biscuits and bottled water and lovely dressing gown. No complaints.

    5
    « Fantastic stay »

    What a lovely hotel with a great breakfast! Great comfy bed so got a really fab night's sleep (was a tad cold but extra heating was provided so not a problem) followed by a great continental buffet breakfast and a freshly cooked hot breakfast the following morning! What more do you need? Will return!! A must as I will need to try the gym facilities next time!

    5
    « Back again »

    We tried a classic room for this three night visit and we found it very comfortable and the view of the western part of the Fairfield Horseshoe delightful. As ever the staff were friendly and helpful, the breakfast varied and well prepared and the pool facilities great (an issue with the lady's showers/changing area once reported was quickly taken in hand). The Hotel is ideally suited for a mooch around Ambleside or being used as a base for the many walks that radiate from the town.

  • 5
    « Excellent Hotel »

    First stay at the Salutation Hotel Ambleside and we were not disappointed. Although rated a 3 star hotel we felt it was more 4 star. The hotel is situated in the centre of the town so is close to shops, restaurants and pubs etc. and there is plenty of walking direct from the hotel. There is free parking at the back of the hotel (car parking is a bit tight for large cars!) We stayed in a Lakeland room which was situated at the back of the hotel on the ground floor so no views, but the facilities in the room made up for this; lovely bathroom, separate seating area, king size bed, robes. slippers, tea and coffee making facilities and a free newspaper. We were on a bed and breakfast 2 night stay. The breakfast is lovely with plenty of choice (cold and hot). We decided to dine both nights at the hotel and again the food was really good with plenty of choice and accompanied by great friendly service. All in all a great stay and we will be back.

    5
    « Birthday and Anniversary treat »

    Booked on the day as part of a road trip so really had no idea what to expect. Previous stays at BW Hotels have been unremarkable to be honest. We booked a Tree House room which came with all the trimmings, SK bed, separate living area, walk in shower, whirlpool bath, balcony and even a hot tub. Room was everything and more, spacious, contemporary design, spotless. Even had a small kitchen area which came in handy for storing our drinks in the fridge and a decent coffee machine. Service at reception was excellent. Swimming pool and gym very well appointed and again modern clean decor. Large dining room and lounge area. Noticed some complaints about parking on other reviews. We parked up and left the car for our two day visit so didn't have an issue. We noted that the hotel did have some reserve signs up so would suggest you request these if required. Yes it is tight and there were a couple of spaces I wouldn't have been happy leaving my car but equally a few covered spots so I suppose it's right time right place. Also used the spa and found the prices reasonable ad the spa area the same high standard as the rest of the hotel. Breakfast was good, lots of choice. Only downside for me was no skimmed milk and no offer to get some for me. So black coffee at breakfast and no sitting in the lounge with a cappuccino. Not to worry though as there is a Costa and several other coffee shops just across the road. Again the fridge came in handy so I was able to buy my own supply for the room. Overall impression, wonderful hotel. Someone has spent a lot of money getting it just right. At £180 per night, our Tree House suite wasn't average price but well worth every penny. The hot tub on the balcony overlooking a waterfall and the river just made the whole experience a special treat. With the lovely town of Ambleside on our doorstep and many really good quality restaurants, it was the perfect location. If we had stayed longer we would have tried the Brasserie for an evening meal but there were too many others to try in the town. We will definitely be back.

    5
    « A credit to the Best Western name »

    Booked a three night stay at this hotel after picking for location. Given club single and was thrilled with balcony and view, the down side was that it was a small room and the bathroom impossibly small. Requested a move and offered to pay difference between single and double. Room was changed at no extra cost and its just the best. Hotel staff are really helpful and obliging. Will return !!

    5
    « Great food, great service, great room »

    Staff went out of their way to be friendly and caring. Nothing was too much trouble. The menu had the widest range of food I have ever experienced in a quality restaurant, and was excellent value for money whilst still being of a high standard. Breakfast was just superb. Lovely room. The variety of lounges meant for a very relaxing environment to read or just chill and the ambience was relaxing. A great stay.

    5
    « Another stay at the Salutation »

    We have stayed at the Salutation many times.We keep returning because of its location,friendly service,great views and fantastic breakfast.May of the people staying are 'regulars'. It's worth becoming a member of thw Westmoreland Club at the Hotel.For £15 you get lifelong 10% off room charges,food and drink.

    5
    « Fabulous location; brilliant facilities »

    A very refined Hotel, managed to a professional standard; not the cheapest place in the world but very good value. Rooms were lovely , clean and warm with quality fittings. Swimming pool, sauna, outside hot tub a real bonus. Located in the town so pubs and restaurants close by; stunning walks to waterfalls and over to Troutbeck start at the Hotel. Hotel staff were international and knew how to look after you.

    5
    « Relaxing Break »

    Fabulous hotel, room was clean, comfortable and cozy. Used the spa facilities after a 10 mile walk, very relaxing. Breakfast set us up for the day! Parking was easy and secure. Ideal location we will definitely be back again

    5
    « ".....the principle jewel in the Ambleside crown...." »

    This is my 3rd visit to this fantastic hotel and most certainly not my last! In terms of facilities this hotel as all you need from the sumptuous and expansive lounge and bar, excellent restaurant, health club and spa, great views and rooms to match all your needs including some with private alfresco hot tubs! Service is the watch word here and nothing is too much trouble! Location is another reason why this hotel is a must. Nestled in the heart of town with many fine eateries in spitting distance and some great shopping opportunities. You are also very central for many local beauty spots including Tarn Hows, Windermere, Coniston, Keswick, Grasmere, etc, etc, etc My personal thanks to Geoff and the team for making our stay perfect! See you next year!

    5
    « A really great stay.....,shame about the weather! »

    We stayed here beginning of April- a very very wet weekend but saved from being a total disaster by the hotel ! Our warm welcome spotless room and delicious food made up for the incessant rain! We ate in the hotel the two nights we stayed and were spoilt for choice from an extensive menu! The breakfasts were excellent - absolutely amazing choice again cooked or fresh fruit etc - the bread selections were amazing ! All the staff were so kind helpful and friendly. There was a large party of some kind in the afternoon while we were there but nothing was still to much trouble and we got the tea and sandwiches we ordered in quick time ! We would certainly stay again ..... but only if we could guarantee no rain! Oh and two other great pluses a fabulous swimming pool and their own car park which is a real bonus as hotel in the centre of Ambleside!

    5
    « Lovely stay »

    third time here and just lovely in every aspect :-) really have nothing bad to say about this place clean, tidy, friendly, helpful staff ..and a cracking scrambled egg for breakfast nothing else needed to be said xx

  • 5
    « Another fantastic stay »

    Stayed for 3 nights and about our sixth visit. As usual all the staff were really friendly and welcoming. Room had been refurbished and was cosy and warm, really love having a jacuzzi bath after a day on the fells. We had a room at the rear with a balcony and the views are simply stunning. Breakfast as always was the best in The Lakes. Can't wait to return in June!

    4
    « An excellent package »

    As a Lake District regular I have avoided Ambleside, too touristy, very expensive and everywhere closes early. The Salutation however staying in the Lodge Club Rooms was a very pleasant exception. Clean, comfortable with young friendly staff and the combination of good quality rooms, lovely public areas and a first rate spa made for a memorable four day stay. The negatives are minor: the parking is a major challenge, minor problems with the room met a mañana approach and the female who thought it ok to walk into the male spa changing room to speak with her husband in the shower was well, interesting! If you do not have young children and find boisterous activity in the pool area a bit of a pain choose dates outside of school holidays, otherwise the spa area is a real positive. I enjoyed the Salutation, I'll go back. But check the door on the changing room if you blush easily.

    5
    « Really great hotel »

    This is a lovely hotel which has very attractive décor. (Public spaces have been recently refurbished I think.) We have stayed here before and never been disappointed. I have to say that the staff are really good, friendly and very efficient. The food is always tasty and well presented. We had a nice sized bedroom 103 on the 1st floor with a balcony overlooking the front of the hotel. Gets the full sun most of the time. Hotel is dog friendly which is great for Lakeland walking and there are dog friendly pubs very close as well as the hotel bar. Would recommend this hotel without question.

    5
    « Excellent »

    Ideally situated to explore this beautiful area. Very friendly staff; extremely dog friendly (our yorkie was made very welcome and even given a big blanket). room and bathroom spotlessly clean, fab power shower; very comfortable bed; food in restaurant very tasty and lovely ambience; drinks and food reasonably priced. will be back, thank you ??

    5
    « Relaxed atmosphere. »

    I usually do B&B in a smaller hotel with male friends. I wanted to keep my wife happy and the hotel delivered! Spa for massages, swimming pool, lovely rooms, centre of town, great breakfasts, friendly efficient staff and a comfortable bar. The weather was great - result all round.

    4
    « Staff exceptional »

    Firstly I would like to say the staff here are the best I have ever encountered in a hotel in the Lakes area. The hotel rooms were fantastic with one exception, my bedroom. The room was in the one of the lodges out of the main building, the bathroom in room 304 was ridiculous to say the least, I may suggest that someone trying to wash their face in the washbasin has not been tested by any of the management. In my opinion this should be used as a stock room only. The food here was very good however the menue in the evening wasn't very sophisticated for such a top class looking restaurant. Some of the suggestions were beef burgers,sausage,mince beef and mash potato pie,these were more suited to the bar than the restaurant. I settled for salmon first night and steak the second night, no complaints on either although the menue didn't change for the second night. We were not made aware if there were any different 'specials' available. One of my friends was very annoyed at the fact you had to pay £2.50 if paying by credit card on settling your account at the end of our stay.

    4
    « Great location and amenities »

    Salutation is in the centre of Ambleside. Perfect to enjoy a walk to Rydal, Grasmere, Loughrigg fell or Fairfield . Just a few minor irritations about our stay. Double bed great but bathroom far too small. Incredible view from the balcony but why does it have to be lit up all night? Grubby window with live insects crawling about. Very horrible tweed bed cover. Rough as a cat's tongue to my delicate fair skin. Looked at the gym and pool. Nobody available for advice. Very dangerous. Pool smelt very strongly of chlorine. Not inspiring. However staff were pleasant and breakfast very good.

    5
    « Brilliant break »

    We had a brilliant family break at the hotel. Excellent location in the centre of the village allowing an easy walk to some wonderful restaurants. Credit to the entire team, as any member of staff we encountered at the hotel, were welcoming and friendly. Room was comfortable with a jacuzzi style bath which my kids loved. We also made use of the pool, steam room, sauna and outdoor hot tub. Ambleside is a great location to explore the area and with lovely weather, fantastic hotel with wonderful service, we didn't want to return home.

    4
    « 4,5/5 »

    Very nice hotel well situated. Very friendly staff, clean of course. Parking space. Nice breakfast too. Spa is quite nice. You find anything you would like to find in a hotel. You will not forget this place in the heart of ambleside. Recommended!!

    5
    « Wonderful hotel in great location »

    Stayed for 2 nights and could not fault the hotel, staff or facilities. Room was extremely comfortable and had everything we needed - even a tray to put our muddy boots on! Bathroom was scrupulously clean, with spa bath and powerful shower and I shall definitely be saving in my complimentary duck money box for a return trip! Great choice of food at breakfast with the full English prepared to order and beautifully cooked. Ambleside is a lovely town and a perfect base for exploring the area with several towns within easy reach.

  • 5
    « Lake District Break »

    Excellent hotel and friendly, helpful staff, great location in the centre of Ambleside, king-size bed and tidy room helped with the relaxation, food quality and presentation excellent although the evening dinner menu could do with a little more adventurous choices, minor point as we had a great time thanks

    5
    « Restaurant facilities are top knotch! »

    Very Friendly staff serving good food at excellent prices. Not stayed there but it has a spa as well and pool for those who like such things. The restaurant is carpeted, well decorated and light, not modern but well appointment and makes for a restful atmosphere. Will always use it as a place to eat in a comfortable Cambrian abode.

    4
    « Great Hotel »

    We had a family short break in Ambleside and chose to stay at this hotel, we were pleased that we did. The hotel was well presented inside and out, the food was good and we were made to feel very welcome by the staff.

    3
    « Has Great Potential »

    I had planned and booked this, paid in full, well in advance. I had at the time of booking explained it was a treat for my wife's 50th Birthday. Frankly we felt (apart from Charlotte and David in the restaraunt plus all of the cleaners on the 2nd Floor that we'd just walked in off the street and booked. No mention to my wife of the birthday - would have been a nice touch - to know your customer (KYC) they had all of the details. Additionally room 219 is extremely stuffy - we had the window open all the time - at night we perspired so much our sleep was interrupted and we did not get one good night's sleep - was there some kind of winter mattress or cover under the sheets? Is it a winter's duvet in use? This was not pleasant. The hook in the bathroom was not secure to the wall - Upon arriving, the reception team were at best fair, we were not given a briefing of the hotels facilities nor meal times etc. Considering we were there for a 4 night stay we walked past the Reception desk every day on more than one occasion not once did any reception staff recognise us by name or by more than a ritual hello or nod of the head - We were always within 6 feet of each other (missed a courteous trick with that one).There were positives also which I have listed in the Best Western Survey.

    5
    « Very enjoyable stay »

    Stayed here with a group of friends for the weekend having last stayed at The Salutation eight years ago. I was impressed with how beautifully the hotel had been refurbished since my last stay. Rooms were very nicely equipped with lovely bathrooms (great shower pressure) and very comfy beds. Staff were friendly and efficient and we enjoyed the excellent breakfast, leisure facilities and spa. From start to finish we had a lovely stay and couldn't fault a thing (apart from the non-stop rain which was out of the control of the hotel!)

    4
    « Accommodation excellent, a little mean on the cooked breakfast »

    Fantastic location in the heart of Ambleside, we had a suite with a view so loads of room and good value for money. Cleaning staff excellent, room was spotless for entire stay. Was disappointed with 'cumbrian breakfast'. I would surgest you fore-go this and opt to order separate items of what you would like. I.e. if you want more than a single mushroom order the amount in clear specified numbers. I had to say I would like 6 mushrooms. If you want more than one piece of bacon again ask in number. The same goes for toast and butter, this can make the whole ordering of breakfast rather laborious but its worth making a list prior to going to breakfast so you get what you want rather than some lonely looking items scattered about the plate. I also personally would fore-go the cumbrian sausage as well. also be aware a portion of tomato at breakfast is half a tomato grilled. But in comparison to all the other breakfast options I would give their poached eggs 10/10. Went for dinner just the one evening, and went to other places for our other four nights, dinner ok, not wow just ok. but as I mentioned the accommodation and staff are fantastic.

    5
    « 28 March 2016 »

    Excellent hotel with friendly staff in a brilliant location. Nice welcoming atmosphere and comfortable lounge/bar with good fitness facilities and excellent pool. Bedroom was modern and comfortable and very clean and the hotel is perfectly situated for exploring Ambleside and surrounding area or to have relaxing retreat.

    5
    « Easter Treat »

    We had been staying over in Hawkshead in our caravan over the easter weekend it had been a bit of a washout, we called in here for a nice meal and my partner suggested I stayed over for the night with my daughter as a treat to bring up our spirits, it did the job perfectly after our lovely meal, served by lovely staff. We retreated to our recently refurbishd very nice room both had a Jacuzzi bath then ordered drinks via room service. Had a very relaxing sleep in a lovely bed then down for breakfast again the staff were excellent and the food also, unfortunately we were unable to experianc any of the other hotels facilities as hadn't come prepared but will definitely be returning too do so

    5
    « Wonderful »

    This is our first stay at The Salutation and it won't be our last. I am not a fan of the larger chain hotel in general however I was pleasantly surprised and I stand corrected. We had a wonderful relaxing stay and put this down to both the exceptional management and the hard working staff because they provided a practically seamless service. We love Ambleside and stay frequently preferring to eat out in general, but the food at the Salutation was so good, and the service was outstanding. The hotel is so comfortable, so relaxing, so friendly. I am running out of compliments! To all the Staff at the Salutation who contributed in providing an outstanding service, you gave us a wonderful Easter break... Thank you very much I salute you all.

    4
    « Lovely Hotel »

    We stayed here for 2 nights in a well appointed room with a balcony. The room was warm (a little too warm at night), the bed was huge but comfortable. There were a few little niggles with the coat hooks and toilet roll holders all hanging off the wall, so a few little repair jobs required there. The restaurant was clean, the staff were attentive and professional, the breakfast was delicious and you could order as much or as little as your appetite demanded. We had dinner one evening which was also very tasty and well presented. The bar area was clean and comfortable with lots of sofas and arm chairs, a nice place to relax with a bottle of wine. The spa was quite small but had two Jacuzzis, sauna, steam room and small pool. The outside Jacuzzi area was in need of a little TLC and a clean up of the area, it looked a little tired. All in all a very enjoyable stay at this hotel with good amenities, friendly staff and well presented tasty food.

  • 4
    « Easter Day »

    We booked in here on Easter Sunday for a three course Sunday lunch, which was lovely, all nicely cooked & presented with good service! We also used the leisure facilities for the afternoon afterwards including the gym, pool, jacuzzi, sauna, steam room, outdoor hot tub and a nice little tropical shower. Really clean, modern and just generally a great afternoon when it was a rainy day outside. Will definitely be back and will recommend to friends.

    5
    « It gets better every time we go! »

    Been coming to the Salutation since 2002, and it has greatly improved over that time. The hotel offers free parking, which is a godsend in Ambleside, especially in the busy season. It's controlled via a bollard system, with an exit code from reception. The welcome was good, three people on reception. Check in is from 3pm and we had room 202. Twin room with view over the front and on to the market place. Beds very comfy, all mod cons- tv, kettle,safe , toiletries etc. A couple of chairs in the room meant we could sit and admire the views out of the window. Room was very clean and looked as though it had recently been refurbished. Bathroom had a bath, a jacuzzi type one and a really good power shower. The hotel has a good leisure set up. Down stairs to a gym, pool, jacuzzi, steam room and out door hot tub. Robes and towels were provided in our rooms. The hotel looks as though it's had a recent refurb, very neat tidy and clean. Breakfast was excellent. Nice full English with local produce. A very good continental spread and local breads. Service was good and all staff from reception, to bar, to housekeeping were very friendly and efficient. Bar area was quite buzzing both nights we were there and restaurant was doing a good trade WIFI is free. Location of this hotel is superb, right in the heart of Ambleside, good for the shops and for walks out. Prices vary on rooms and time of year but w e got a. Winter saved deal at £90 b&b per night for two. Not much more than a local b&b but with great leisure facilities. A really good hotel, in a great location that ticks all the boxes.

    5
    « Holiday »

    I stayed at this hotel for 2 nights . Fantastic place . The rooms were clean and functional . Very comfortable. The heated pool , gym , sauna and steam room was absolutely fantastic . Well maintained and very clean . Breakfast we very good . Staff were great , helpful and extremely friendly . The location is great . All round a fantastic please to stay . Highly recommended.

    5
    « excellent hotel »

    brill hotel. Excellent facilities. As a family it had everything we wanted. Great breakfasts. Lovely bar. Great vetgetarian restaurants in Ambleside. Will stay again. Great pool with outside hot tub. Compact but great gym. Snug parking but we always found a place to park

    5
    « Welcome »

    The Salutation is a great hotel with a great team running it. Nothing is too much trouble and the location and facilities are second to none. Had a great time and can't wait to return. All the staff are so helpful you are made to feel so welcome it is a great place to unwind and relax,

    5
    « An excellent hotel »

    The salutation hotel is one of the best hotels we have stayed in whilst visiting the lakes. The service is excellent and the staff make it pleasant and enjoyable. The rooms are well appointed and clean. We didn't use the swimming pool or spa but they were available as well as towels etc. The parking can be a bit of a problem but other than that we will return again

    5
    « great hotel, facilities, staff welcome, etc »

    Just spent 2 nights here on a weekend break with friends- rooms lovely, comfortable, bathrooms clean, well appointed, breakfasts amazing and welcome/service from all the staff we interacted with was great. Will definitely come back here.

    5
    « Consistently good »

    The most recent of many visits to this hotel was, as usual, a pleasure. The standards of service, decor and cleanliness are high and it it feels like coming home, particularly as we could request a favourite room when booking. The breakfasts are exceptional and the quality and presentation of the evening meals have improved since we last dined in the hotel. The wonderful outdoor hot tub and pool are relaxing, but can be quite busy as this area is open to non-residents. As often mentioned the parking can be quite tight, but this is as a result of so many guests now driving vehicles the size of a small truck!

    5
    « Lovely and charming. »

    We stopped here for two nights and had a beautiful stay. The health suite is stunning very clean and tidy. We took advantage and used the Canadian hot tub outside which was an added treat! The breakfast was amazing you ordered exactly what you wanted I ordered the traditional breakfast but with an extra sausage and egg which cost no extra! We also had a drink in the bar both nights which was relaxing and charming. And to top it of our room had a jet bath which again was an added treat! Lovely stay and look forward to returning.

    4
    « Best location in Ambleside. Fantastic breakfast »

    Comfortable room, if a little small. Bathroom very smart and most fantastic shower. Bed, pillows and linen very good. B/fast selection exceptional range and quality. Lift a bit temperamental and our room did seem a bit of a trek along cluttered corridors.

  • 5
    « Another excellent stay »

    Just returned from another excellent jazz break at the Salutation. Once again, without exception, the staff were first class. There was always a happy smile and nothing seemed to be too much trouble even though the nature of the event must cause a considerable upheaval to the usual running of the hotel. Well done to Paul and his first class staff. Looking forward to the next break in October.

    5
    « Another great experience »

    We recently returned from this hotel, having been given vouchers for our 60th birthday last year . As before , all was as we wanted . It's a hotel which is very relaxed and suits us well. Nothing pretentious or fussy . The food was lovely , particularly breakfast . The service in the dining room is very attentive but easy going and friendly . Nothing to make you feel out of place or uncomfortable . The dining room itself is well set out and adjusted for the number of diners which makes for a cosy , yet private dining experience . The Spanish waiters deserve a mention as they made a great joke ( in a good way ) about my new Spanish language skills . They were excellent . Our club room was lovely with great views. Huge comfy bed and everything we needed . Very warming comforting after a day's walking . Would def return and recommend

    5
    « Great second visit »

    This was our second visit to this hotel , our rooms were very comfortable and quiet with everything we needed, all recently redecorated and very clean All the staff from reception, waiters to the lovely cleaners are friendly and seem to enjoy working here , nothing is any trouble , breakfast had loads of choices We used the gym which was well set out the best I've seen in a hotel, loved the pool and jacuzzi especially enjoyed the Canadian hot tub outside , well done everyone at The Salutation

    5
    « And relax....... »

    We stayed in a club double room it was fantastic! - an enormous comfy bed, spa bath & large shower. Spotlessly clean. The hotel staff are so friendly & helpful, they make you feel really welcome. The leisure facilities are great - simply a perfect place to stay. Highly recommend to everyone can't wait to visit again.

    4
    « Short Break In Ambleside »

    We were visiting Ambleside for an overnight stay and found the Hotel ideally situated in the centre of Ambleside. It was a short walk to all the shops and ameneties. Our visit was to have a meal at The Old Stamp House restaurant, which was only 5 minutes walk from the Hotel. Our room however was in an annexe which meant walking outside from the main building to reach the room, luckily it was not raining during our stay.

    5
    « Good things come in small packages. »

    This was our first visit to Ambleside. We were blessed with beautiful sunshine. The hotel is the ideal place to visit this town. It is centrally placed with a bus stop and taxi rank close by. There is also a car park. The hotel is very inviting, the food and amenities were perfect and the bed was very comfortable. All in all a very welcoming and peaceful stay.

    5
    « Birthday treat »

    Fabulous hotel. Excellent facilities. Good restaurant with reasonably priced fayre. Very pleasant reception staff. Good selection of whisky. Gym. Pool. All very clean and New looking. Outside hot tub will be used a lot.!!! Very impressed.

    2
    « Miserable staff, miserable stay... »

    I was extremely excited to attend a 2-night stay at The Ambleside Salutation Hotel for my birthday. I had booked via the Best Western website and after briefly living in Ambleside myself a few years ago, I thought it was an excellent opportunity to see what all the fuss was about (I had heard good things). Unfortunately on arrival all my high hopes were shattered. I was greeted what I can only describe as the most miserable receptionist to walk the earth, I almost felt sorry for the lady sitting next to her. She was unable to find my booking, unable to smile or ask me how my journey was. Told me I wasn't booked, then found my booking and then told me in a very bitter attitude when I asked her a question that, 'You need to slow down the computer isn't as fast as you'. Perhaps I have high expectations, but what does a smile cost these days? This was just the first experience of many. On entering the hotel through the day, I noticed many people were greeted and asked how their day was going and not once me and my friend. I even at times began to prompt a 'Hello' or 'The weather's not too good is it' But still the heads were kept down and I went back to being the invisible guest. It was to my shock that we met a very friendly barman and an almost exceptional gentleman that could have been the manager who we only encountered on the last day, and offered to carry our bags. I feel if you are in your 20s, perhaps this is not the hotel to visit, the staff I feel are extremely ageist and never once explained anything about; breakfast, dinner, the pool or the spa facilities next door (we discovered this ourselves!) Highlight of the stay.... the free duck you get in your room. Oh I almost forgot to mention the best part of our stay. On arriving at the hotel in the evening and no one had told us you needed your key to open the door. As it rained we were watched by two members of reception, until one of them actually bothered to open the door (after 5 minutes) and then proceed to tell us off as if we were children for coming back at 11.46pm.... Most certain to say I will take my money elsewhere next time to another hotel, god knows there's plenty of them in the area with people who do want to look after you!

    4
    « Location, location,location »

    We have stayed at many hotels in the Lake District but for the past few years we have always stayed here, the hotels is clean and well maintained and the breakfast is good, the Leisure centre is very good and the pool temperature is spot on, the car parking is always a problem particularly this last 2 years when there are always builders and contractors vans about, The new suites are very nice. However its biggest asset is the location right in the middle of the village, so good for shopping, cinema and the countless restaurants particularly in the winter months, it is the the only good hotel in the heart of the village, you just do not need to use your car. We would'nt consider anywhere else.

    4
    « Very enjoyable stay »

    We have stayed in a few hotels /locations in the Lakes but this was our first stay in this hotel and first in Ambleside. We found the hotel to be very good - warm, clean,cosy, friendly and professionally run. We enjoyed the food and thought it very good value. Our room was a standard one and although quite small, it had everything we needed and more! The housekeeping was excellent. We also enjoyed the swimming pool. We enjoyed our stay and would recommend for those wanting a busy feel hotel in a town setting.

  • 5
    « Another wonderful stay »

    Having enjoyed a one night break at the Salutation last year so much we booked again for three nights this time. The staff are brilliant, the rooms very comfortable, the breakfast excellent and we ate in the restaurant one evening and had a lovely meal. It is in an ideal situation to enjoy lots of walking and then to come back to enjoy the pool and spa.

    3
    « Room for inprocement »

    Pool - way too cold!!! Seating - not enough considering number of guests that are about. 6 loungers just aren't enough Hot tub - just right. Secluded and made from timber. Very nice and worth braving the seconds of chill Sauna - lovely, hot hot hot - to warm you right up Lockers - broken. You'll be lucky if you can find a working one in the women's changing room

    5
    « Great value with excellent service »

    Stayed on a two night B&B deal and was pleasantly surprised at how good value for money this hotel is. Stayed in the Loughrigg Room which is rather small with a small bathroom, however the balcony with a view and the power shower more than made up for the limited space. Used the pool (which is a good size and very clean), the sauna and also sat in the outside hot tub in the rain!! The hot tub is an excellent plus after a long day walking. Breakfast was one of the best I have had in a hotel. The choice of food was good and everything we ate was of a high quality and very tasty. The staff were extremely friendly and professional from the person taking the hot food orders to the youngest staff member who effectively cleared tables.

    4
    « Consistent quality »

    This was our 5th visit and the hotel just keeps delivering good service, value and a thoroughly enjoyable stay. Recommend to all, have tried all types of rooms available -even the cheaper rooms are great in quality, they only lack space compared to the more luxurious

    4
    « Never disappoints »

    This was the 5th year to spend Februaru half-term in the Salutation. Never fail to be impressed by the quality of accommodation and they are also refurbishing rooms well before they have become shabby. Leisure facilities still looking good and breakfast never fails to disappoints, lovely creamy porridge to set you up for a day on the fells. Would recommend, will go for the 6th time next year!

    4
    « Lovely stay with our dog »

    We were all made very welcome during our stay with our dog Daisy having a thoroughly fabulous time by the fuss of her made by the friendly staff. The room with handy balcony for the dog was comfortable. My only gripe would be that other dog owners had not 'scooped' their dog's waste. The breakfast was hearty and of good quality. Great location for the centre of Ambleside. Thank you

    5
    « Hotel is great value & has everything you need »

    We only stayed one night but this hotel is excellent & offers just about everything you want. Everywhere was clean & tidy, comfy beds & great breakfast. You can book for only one night even over a weekend other places in Ambleside you have to book for two nights. The hotel located in the heart of Ambleside & has the following: free car park, swimming pool,pool towels in your room, plastic tray for wet boots, sauna, steam room, hot tubs, coffee/tea in rooms, whirlpool baths, bar, restaurant, great selection at breakfast & great staff. Really enjoyed our stay.

    4
    « Great hotel for the Lakes »

    This hotel is superbly located in the heart of Ambleside. There are numerous great walks and sights to be seen within walking distance of the hotel - so just leave your car in the hotel's secure car park, fill up on their amazing breakfast buffet and cooked items to order and head for the fells. After a day's trekking, sailing or mountain biking - the hotel's swimming pool, sauna, hot tub or gym are a welcome relaxer. The rooms are also excellent - topped off by very friendly and efficient service. I would strongly recommend this hotel and will be paying a visit back there with my family hopefully soon.

    4
    « Lovely comfortable Hotel »

    We stayed at the Salutation for two nights midweek. The hotel is excellently situated in a prime spot in Ambleside and benefits from on site parking. The reception staff were very friendly and helpful. Our room was beautifully presented having been just refurbished to a high standard. The bars and lounges of the hotel are very comfortable. Breakfast was outstanding with a great selection from cold and hot. The leisure facilities are good also with nice pool and hot tub. I did not use the spa for treatments so can't comment. I would definitely stay here again in the future.

    5
    « Gorgeous »

    Booked as a treat so upgraded to the Rothay suite. Definitely worth it! Spa bath, 6ft bed, waterfall shower and private hot tub on the balcony. The perfect hotel room, I didn't want to leave! We dined in the brasserie in the evening and the food was lovely, and the staff who served us were great. Charismatic and knowledgable, which we always appreciate! Breakfast was great as well, although the room was so warm, we couldn't sit there for too long! Didn't use the leisure facilities as we had just returned from a busy weekend full of the like. We had a nosy round though, and everything looked great, so may have to try those next time! Will definitely be returning! The staff were so lovely, I wish I knew some names to put here! But thank you to all!

  • 5
    « Do not be deceived by the three star rating. »

    The Salutation Inn is exceptional value for your money. Marriott'esq with added little touches; such as a quick check in, glass lift, nice rooms, thick carpets that dampen any noise, good gym, pool, sauna, steam room, pleasant restaurant and in the morning, whisky with your porridge.

    5
    « Wow »

    Delicious food, lovely attentive staff. Had roast beef which was great. Nice atmosphere. Fish good too. The staff are attentive but not intrusive. Wine reasonably priced. Booked return already. Excellent

    4
    « Great central location »

    We like eating in Ambleside so it made sense to stay there and the Salutation couldn't be closer to the heart of Ambleside. The free parking, although compact, was spot on and we were tucked in a room in a separate building which was just four paces from the rear entrance to the hotel so easy enough to pop across for breakfast. Breakfast was good, staff all very polite and friendly and the decor in the main building was really nice with lots of lounge/reading space. Our room was fairly large and comfy with a jaccuzzi style bath... the only down side was the large gap at the bottom of the door to accommodate the uneven floor, which let in a lot of light from the corridor at night.

    5
    « Ambleside Central »

    The Salutation in Ambleside is ideally placed for shops, cafes restaurants and buses yet retains a sense of repose especially in the rooms at the rear of the hotel away from the traffic. Parking is a bit of a squeeze but we did not fail to find a vacant place. The breakfast is outstanding so secure a breakfast inclusive room deal. The room we stayed in (408) was large, comfortable and secure with bath and shower. Zeferellis is great for cinema and don't forget the fruity buns at the Apple Pie bakery and tea shop.

    5
    « Another lovely stay »

    Feel like old friends returning home. Always a very friendly check in , happy staff. Lovely room with nice views over the town and hills. Leisure facilities are top class as is the food. Breakfast is one of the best I have had for many years. Excellent choice and value Can't wait to return

    4
    « Very comfortable and welcoming »

    We had a very enjoyable weekend away with family. The weather wasn't too good but the facilities were very good. The ambiance was very pleasant as were the staff. The only niggle was that the bacon at breakfast was a little bit tough.

    5
    « Great value for money »

    What a comfy hotel in the centre of Ambleside. Refurbished rooms are a treat. The spa pool, steam, sauna and hot tub just perfect. Dinner and breakfast were both top class. Staff were very helpful. So much so we joined the hotel club, and we'll be back soon.

    5
    « Love this hotel, »

    Love this hotel. The rooms are lovely. staff are really friendly. There is a pool. Steam room, sauna, jacuzzi, hot tub outside surrounded by trees ( great on a rainy day too) shower with different settings to have hot or cold with lighting effect. The hotel is located Ideal for long walks or a mouch around Ambleside. Only down side is it isn't on my for step. We usually have a day exploring the lakes then back to the pool etc before dinner. The dinner menu is good to if you like to stay in the hotel. Ambleside has lots of really excellent restaurants of all origins. The rooms are decorated with a luxurious feel most have spa baths. We have stayed in the lodges and the bigger rooms all are to a excellent standard never been disappointed. The bar area is really cosy large sofas and chairs to sit on even a piano if fancy playing a tune or two. Breakfast is just as you see in the photos, lots of variety and all freshly cooked.

    3
    « Not as good as previous visit »

    I was booked into a lodge room The walkway and carpet up the stairs to the room was a bit shabby There wasn't any parking in hotel it was very busy so had to park in street around back of the hotel As it was raining hard got drenched The hotel is in a perfect position and is to a good standard . I loved the hotel on my last visit but wasn't impressed this time didn't like the room around the back in the lodge .The newer lodge rooms are pleasant and in the flat , check when you are booking

    4
    « comfortable & helpful staff »

    we spent a long weekend of 3 nights at the Salutation and were very pleased with the staff who were extremely helpful, the facilities which were also excellent. Our room was one of the larger ones with a kingsize bed and was clean, warm an well kept with clean towels daily if we needed them. The ensuite had a walk-in shower which was also very effective and not like some of the dribbles you get in some hotels. The lounge area and cocktail bars were very well appointed and very comfortable. We ate dinner in the restaurant each night where the service was quick, efficient and the food itself was first calss. Breakfasts were more than adequate which a large selection of hot and cold dishes and ample fresh fruit.If there was one criticism it was that we arrived late due to very bad weather and road diversions. When we asked if we could have something to eat - biscuits and cheese would have been fine - we were told the kitchen was closed and there was only crisps and nuts from the bar available. But over all a very pleasant stay and thoroughly recommended.

  • 4
    « Lovely night away! »

    I was recommended this hotel by a family member, they advised how good it was for somewhere not too far away from home! The room was lovely, the staff were very friendly and the spa/pool facilities were lovely especially the outdoor hot tub!

    5
    « Brilliant!!!! »

    Spent Sunday here, there were plenty of parking spaces when we got there in the morning. We went for a walk to Troutbeck, then came back to the hotel and enjoyed a relaxing couple of hours in the pool area. Lovely pool, sauna, steam room and jacuzzi. We had a lovely meal in the Brasserie, staff were nice and friendly. I would recommend this hotel, my partner and I will definitely be staying again .

    5
    « A Short Break »

    Stayed in the hotel for a two night break, we were very impressed. Reception was smooth and very polite. The room was small but very nice and clean. It had its own balcony with great views, and a Jacuzzi bath which was very nice. The restaurant was fairly large well used very nice and well staffed. The staff were a credit they were nice polite and very helpful. The food was simple but nice although I ordered a gammon with chunky chips and yes thats all that came. I rarely go to a restaurant were you dont get something else on the plate even garnish so nice but lacked the wow factor. Breakfast though was superb great selection and quality eating very nice. We used the leisure facilities and again clean tidy and very nice. All in all a very enjoyable two days was it value for money, not sure but we did get a deal which included one evening meal. The location of the hotel is very central with bars and restaurants just outside the hotel.

    5
    « The best. »

    We were lucky enough to be given a voucher for this lovely hotel and we bloody loved it!! Our special room had an outdoor hot tub. With no leaves on the trees we had an awesome view of the night sky. Totes romantic!! Love you, Salutation, see you soon!!

    5
    « Just perfect »

    Lovely hotel with a great central location in Ambleside, nice buzz in the lounges, bar and restaurant. Welcoming staff, even though we arrived at nearly 11.pm. Well decorated, equipped and comfortable room with fell views from the french doors and balcony. Really comfortable bed. The room was quiet overnight. Breakfast served from 8.00am until 10.00am, so a lie in possible! Breakfasts well cooked with a good choice of hot, and a fair choice of cold options, all delicious. Tea, coffee and snacks can be ordered in the lounge which was nice after a day on the fells.

    4
    « Returning again »

    I love this hotel having been here numerous times and I don't really want to write a negative but I have to say I was slightly disappointed with just one part of the cleaning, the dressing table was full of dust. It was reported and dealt with straight away. Apart from that the standards were as per usual. We stayed in the Rydal suite which was a good size and very comfortable. The staff again were very professional there was one member of staff who was exceptional ( blonde hair ) , who was very helpful finding us somewhere to buy some shorts so we could go into the pool. A tip for people wanting a stroll think twice about walking to bowness ........ It's a long way.

    4
    « A good Lakeland base! »

    This was our second visit to this hotel, staying one night on each occasion over the last two years. The hotel has everything you need for a relaxing break in the central Lakes. There is plenty to do without needing to use the car, with many beautiful walks close-by and a selection of interesting shops and restaurants. The staff are friendly and very helpful, the rooms very comfortable and the bonus of having leisure facilities on-site is most welcome. We will return!

    5
    « Midweek Break »

    We stayed for a midweek break,our room was in the lodge,which was excellent, comfy beds,plenty of hot water and a powerful shower and big towels,you don't get a great view,but how long do you spend in the room?Very quiet as well which was fantastic,the lounge areas excellent,food great,didn't get chance to use the spa hopefully next time.Overall an excellent hotel and we will return.

    5
    « Another great visit »

    Stayed at Salutations again for a one night get away. Brilliant deals to be had out of season. Beautiful room and great staff. Nothing was too much trouble. The little extras make all the difference Thank you once again for a lovely stay.

    5
    « A first rate weekend base »

    We stayed here for a weekend Lakes visit and it was perfect. The name itself is enticing and the hotel lives up to it. We arrived quite late on Friday evening and were given a warm welcome. The residents' lounge is huge and beautifully laid out with comfortable chairs. Our room, in the adjacent lodge, had a huge, very comfortable, bed and luxurious bathroom with a really good shower and big towels. We didn't have time to visit the spa but will return and make sure we do next time!

  • 5
    « Superb as usual! »

    This is our favourite hotel here in the Lakes! We treated ourselves this time and stayed in the Rothay room which was extremely high standard and had the added bonus of a luxurious hot tub overlooking Loughrigg, which was covered in snow. The friendliness of the staff is wonderful, this time looked after by Giovanna on reception and Pavel and team in the restaurant. They are all very courteous and we enjoy getting to know them personally each time we return. Hoping to return soon , we would like to say thank you again for making our stay in Ambleside extra special!

    5
    « Home from Home »

    The only way I can best describe this hotel is to say it feels very much home from home. Its so comfy, warm and friendly, and on this visit we decided to opt for the Todd Craig room which I believe is fairly new. A corner bedroom which is a great size, huge fantastic bed, modern and contemporary bathroom with under floor heating, and a lovely lounge area which then leads onto a balcony with a table for two and a Jacuzzi to boot. I didn't know what excited me the most, the Jacuzzi (bathrobes and extra towels supplied in wardrobe) or the absolutely fabulous air-conditioning unit which the hotel has installed in the room. Before you think I'm crazy, both my hubby and I can't bare hot hotel rooms and we applaud the hotel for installing a brilliant air-con unit! Wi-fi worked a treat and the coffee pods supplied were very tasty to. Breakfast was lovely and like last time was of a good standard. The hotel is perfectly located for shops, pubs and restaurants and all the walking you can muster. I think the hotel have updated a number of their bedrooms with style and warmth, and it's such a pleasant hotel to stay in. Well done.

    5
    « Hiking base »

    Just had 5 nights at this hotel. Excellent service and room. Leisure spa excellent as well. Meals in brasserie and breakfasts superb. Staff all friendly and whole experience couldn't be faulted. The hotel is situated in the centre of Ambleside which provides easy access to several excellent hiking routes.

    5
    « great hotel in ambleside »

    just back from our second visit to the salutation in ambleside, and i would recommend this hotel to anyone visiting the town.our room was big,huge bed and great bathroom,free paper each day, water in our fridge.breakfast in the dining room was superb ,a great choice you could have fish or full english or fruit ,porridge etc. the staff at reception were so nice, helpful,smiling,and in the basement there is a pool gym sauna absolutely brilliant.booked again for may cant wait.

    3
    « Friendly staff and lovely rooms. »

    My husband and I went to the hotel specifically for the leisure facilities and locality. The treat was for my husbands 50th birthday and our 10th wedding anniversary. We were greeted by very friendly staff and given our room, which was very cosy, nicely decorated and spotlessly clean. Breakfast whilst some of it was delicious, the scrambled and poached eggs were disgusting and very under cooked! On the 2nd morning I had a shard of glass on my cooked mushroom. Bringing it to the attention of one of the waiting on staff, they offered to ' change the mushroom,'. This made us eat elsewhere during both evenings of our stay, as we couldn't be sure of the quality of meals. Whilst we had a fantastic time in Ambleside, I felt the hotel was over priced and lacked some attention to detail.

    5
    « Brilliant winter break »

    We had never stayed at this hotel in all the years we have been visiting the lakes and this begs the question Why !! .Its brilliant in so many ways ,we loved it.From the moment we checked in to departure we were looked after by everyone ,nothing was too much trouble,the staff are excellent. The club room was lovely, the lounge was so cosy in the winter evenings, we had a few bottles of wine in our fav spot by the fire,we loved it so much we are going back in a few weeks and again in November.If your looking at going to Ambleside stay at the salutation ,you won't be disappointed.The hotel is right in centre of Ambleside which has plenty of restaurants ,bars and pubs etc tho the hotels food is very good aswell

    5
    « Quality and comfort at it's best »

    Stayed here over the weekend 15/17th January as a special 50th Birthday treat for my wife. Good location and free parking at the hotel , always a bonus in Ambleside. Friendly welcome and easy check -in . Perfect room on second floor ( there are only two and served by a lift too). Room 202 is at the end of the corridor and lovely and quiet too. Had two quiet. warm and comfortable nights sleep followed by an excellent breakfast that is better than any other I have had in other hotels. The bar prices are okay and there is a laptop and printer available to guests at no charge too. The wi-fi is pretty good too ( once you have entered the 19 digit access code !! ) although you are disconnected after 4 hours ( whether you are using it or not ).The hotel is dog friendly and there are a number of rooms available for you and your furry friends. All the staff are friendly although conversation with some is a little difficult as the majority are foreign speakers ( something that is prevalent in Ambleside ) . The bonus is the health spa and pool in the basement . It is free to use with a nice pool , sauna , steam room , jacuzzi and a gym too. All in all the perfect place for a romantic weekend or as a base for walking in the hills.

    5
    « Perfect. »

    Stayed Friday to Sunday. Lovely hotel. Very friendly staff. Room on second floor lovely . Spa access included. Very relaxing. We have been before. Just gets better each time. We will be returning next year.

    5
    « Warm and friendly »

    Spent 2 nights here , large room with lovely comfy super king bed , room immaculate this hotel has a lovely homely feel , staff friendly and professional and leisure facilities were excellent .cooked breakfast could be better , continental breakfast had plenty of choice , we did not eat in restaurant so cannot comment . Hotel in prime position in town .overall had a fab stay and would highly recommend . We will be back.

    5
    « A pre-christmas break »

    Stayed in the Helvellin suite once again. A lovely large bedroom and lounge. It also gives you the choice of a large bathroom with bath and walk in shower The hotel has several lounges to sit in. Two have fire places and one has a bar. The restaurant is excellent, serving a full breakfast brunch and evening meal. The menu is wide and varied and should suit all tastes. The food is always cooked perfectly and the staff are helpful and friendly and nothing ever seems too much trouble for them. We have already booked again for this year.

  • 5
    « Our Favourite Hotel »

    A lovely hotel in a great location, love the pool area and the rooms, staff is friendly, could be a bit more attentive at breakfast though. Breakfast itself is just perfect with everything you could want. We're here the third time now and will be coming back next year

    5
    « Great Stay excellent staff »

    We intended to stay for 6 nights over New Year, we had a great stay and enjoyed every moment so we stayed an extra night. Food and entertainment was great and although we had a small double it had great views. If I have one small criticism communication needs to be improved there were several issues during our stay (which could not be helped) but you were left to discover them yourself. An example is the spar was closed for a day due to power problems the next day we asked at reception if it was open and was told yes when we got there one Jacuzzi was not working nor was the steam room, we were disappointed had we been told at reception we would have been prepared. There are some other examples but the message to the hotel is if you have problems put up a notice or point it out don't wait for the guest to ask. That said it's a great hotel with great staff we are booking for this New Year and hope to return before then.

    5
    « Just Brilliant »

    I have to say this hotel is without doubt an absolute gem.We stopped in room 114 for 2 nights and it was spotless,lovely and warm,modern and the bathroom was amazing!! All the public areas were so well appointed and cosy.Staff in the hotel were superb and very helpful too.But the crowning glory of the salutation is the breakfast,i cant begin to tell you how fantastic it is and the choice of food incredible.So if any one is going to the lake district and you are undecieded where to stop you got to stop here.its fabulous.O also the spa is brilliant too

    5
    « Excellent hotel »

    Have had a wonderful stat at The Salutation over four nights. The staff have been wonderfully friendly over the course of the stay both front of house and in the dinning areas. Having two dogs the hotel is wonderfully dog friendly and only a modest charge is made, I.e you are not ripped off. Breakfast is varied, filling and of high quality, the staff are attentive and helpful to ones requirements, I don't like butter! The room was great, spacious for my wife and two dogs, warm and cosy in the rain with good facilities. Nice to have a jacuzzi bath and the water filled up quickly. The Salutation is dead centre so easy to get anywhere and generous parking is most helpful. I didn't use the leisure facilities but my wife did where there would be only minor criticism in terms of some of the apparatus not quite working as it should but this is a minor blemish on what I would call an exemplary stay. Come back we will for sure. Worth booking through a booking site to get the best possible price, at full price it would be at the top of our budgets in honesty but through booking.com we had a very fair deal. Go stay!

    5
    « Total relaxation! »

    Just returned from another two nights at this fabulous hotel! We come here at least once a year! The spa facilities are great. We had a lovely room with a balcony overlooking the town this visit but they're all lovely! Breakfast is amazing too! Would recommend to all :-) See you soon, C&J

    5
    « Superb visit »

    First the negatives...... There were'nt any! Impressions on arrival, easy secure parking right outside the hotel which is bang in the centre of Ambleside, great location. Very helpful staff on the desk and also offers of help with our luggage. Previous comments of another reviewer were obviously taken on board in relation to this. The room, (103), was very clean spacious and had a balcony over looking the town and fells beyond. The bathroom also had a modern spa bath and was well stocked with toiletries, and again immaculately clean. Lounge area and bar was lovely with lots of different cosy areas. The evening meal was excellent, as was breakfast the following morning. The dog was welcome in an allocated area away from other diners, which was also very comfortable. Service was fantastic throughout and I would highly recommend the Salutation Hotel.

    4
    « Excellent New Year package. Fabulous food, staff. Nothing too much trouble. »

    My friend felt we could not do New Year at home and we chose the Salutation Hotel as they had a deal for two nights over New Year. We have had meals there before and the food is fabulous. We were not disappointed. Our rooms were lovely, staff friendly and nothing was too much trouble. The New Year package included entertainment which was well planned. Will certainly be staying there again.

    5
    « Fantastic New Year deal »

    Stayed here 3 nights as part of New Year deal. Plenty of room to park car behind hotel. Staff were overwhelmingly kind, friendly and helpful. Extremely well trained. Room was adequate but compact. Plenty of storage space but nowhere to hang or dry wet weather walking gear. Clearly not a walkers hotel! Food and wine were excellent for breakfast, afternoon tea and dinner. Entertainment was fine, including harpist, singers, Scottish pipers and disco. We are already booked in for next year. Hotel is so central for everything in town.

    2
    « Disappointing stay »

    Although the hotel had a number of redeeming qualities we did not find it good value. The positives were some of the facilities, good pool with indoor and outdoor jacuzzi. Good breakfast also.... However we were very disappointed with the lack of customer service especially when we arrived. Checkin wasn't efficient and definitely not friendly. Asked for help with the luggage on several occasions but were told it was self service ! We struggled with the luggage to a adjoining biulding up several winding stairs. The Internet was unnecessarily complex to use and not available in our room. The room was basic and we had to call them to complete the preparation. When you pay over £200+ for a room you expect representative customer service and value. I appreciate it was a busy period but that should not impact the level of service. I would find it very difficult to justify spending this amount again at this hotel when I have stayed in much better hotels for much less. My apologies but this is a honest reflection of our experience , I would be glad to spend the money if I thought we were getting value !

    4
    « Excellent twixmas break »

    We spent three nights B & B at the Salutation Hotel. Spacious family room, lovely modern bathroom with jacuzzi bath and walk in shower, great breakfast and thoroughly enjoyed the pool and outside hot tub. Good atmosphere in hotel and free parking which is always a big bonus in Ambleside.

  • 5
    « Christmas visit. »

    We spent Christmas with two friends at the Salutation Hotel and it could not have been better. Such helpful, friendly staff, a warm atmosphere, comfortable bedrooms and plenty of cosy armschairs to relax in. The swimming pool area was super and well supplied with showers. On Boxing Day we enjoyed a boat trip on Lake Windermere which was included in the tariff and we were given gifts by Father Christmas too.! The amount and variety of food was amazing and delicious, well done chefs. Entertainment included a Neil Diamond tribute act which was excellent . Thank you to Mr. Atkinson and all the staff for such an enjoyable time. We hope to return to sample more of the Cumbrian hospitality in the future. Sue and David Cox. We

    5
    « The most wonderful Christmas break. »

    First can I say that initially we thought this stay was rather expensive, but it reality it was worth every single penny. Everything was over and above my usual high expectations. The staff were so helpful and worked like a very happy family. Food entertainment,(especially on Christmas day night) leisure facilities, decor, rooms (we had a jacuzzi bath), etc would all receive a 5* rating from me. The boxing day boat trip on Windermere lake was fabulous.They'd thought of every last little detail to make your stay so memorable. The added bonus was that we were able to take our dog Betsy with us. We weren't given any lesser quality room because of the dog, and they even had a HOT power shower outside (with towels provided if required) to clean your muddy dog. Dogs were allowed in the lounge areas which doesn't always happen in other "so called" dog friendly hotels. We're already penciled in for next year.

    5
    « Great for dogs, and people get pretty well looked after too. »

    Came here to recuperate for a pre-Xmas break and is just the ticket; one of the best spas in a dog friendly hotel, with comfortable rooms, a great balcony and a large padded floor mat for the dogs, plus a print out of local walks. Breakfast here is superb, wide choice with delicious extras on the cold buffet such as figs and thick slices of ham or smoked salmon. Evening meals were satisfying but not so hot on the vegetables which didn't live up to the 'fresh and local' promise due to being overlooked, which always reminds me of the school dinners of my youth. Staff are ever helpful and really look after you so full marks to them for all their efforts at such a busy time. This hotel has wonderful comfy lounges so ideal to hang out with a drink and a book on a wet day. Treat yourself!

    5
    « Great hotel, great location »

    We stayed as part of a larger group, for a Christmas party night. The hotel is excellent. Our room was clean, very comfortable and had a great view over the town. It also had a small terrace with a table and chairs but unfortunately the weather was too inclement to be able to make use of it. The staff, with the exception of one female member of the reception / bar team who I can only assume was absent the day they ran the customer care course, were superb. Very friendly and very efficient. The evening meal was excellent. The food was well cooked, well presented and brought to the table piping hot. Very often, when large parties are involved, the quality of the food can suffer but this was definitely not the case here. The breakfast, the morning after, was equally good. The location of the hotel was very good, being situated right in the centre of the town. Whilst we managed to park in the hotel car park without problem, it very small and parking is limited. All in all, we had a superb stay and I would not hesitate to recommend this hotel.

    5
    « Great place to stay »

    We have been to the Christmas party night here for the last 5 years. They get better each year. The staff are so helpful, the food great and the rooms fabulous. We had a new room with its own hot tub on the balcony which was well worth paying the extra for. We have booked again for next year. I would definitely recommend this hotel.

    5
    « Beautiful Hotel with Lovely Friendly Staff »

    The hotel was beautiful, clean and very homely especially the three reception rooms as they had lots of comfortable sofas and armchairs with several fireplaces adding warmth and the general feeling of well being. The staff were friendly and efficient and nothing was too much trouble, it was very evident on speaking to the staff that they loved working at the Salutation Hotel as the atmosphere was a very happy one. Our room was very comfortable and airy with two large windows. We had two large radiators in the room plus one in the bathroom so it was very toasty infact we turned two off at night. The facilities were well thought out with tea making facilities that included a tea pot and even a tray for dirty boots!! The bed was comfortable and the shower was one of the best we'd had in a Great Western Hotel and the Jacuzzi bath was fab. The large restaurant was lovely and bright, with excellent service, the breakfasts were gorgeous with lots of choice for those who like a traditional cooked breakfast or for those who like a continental. Our only negative is that the evening meal was poor and the fish pie and the mince pie(their signature dish - name I can't remember), had obviously been heated up in the microwave and it was so hot it was scalding and had lost its flavour, however the service was great and the ambiance of the restaurant was lovely. We enjoyed the spa, although small it was very compact and we thoroughly enjoyed the hot tub. We would definitely recommend the Salutation Hotel and will certainly be returning in the future. Thank you

    4
    « Ambleside Salutation »

    When approaching the directions are totally inadequate. I appreciate now this is an impressive location but this doesn't help in the dark and wet is raining. The issued directions only state and "on to the hotel! " Give better directions of your location

    5
    « 50th Birthday weekend »

    14 of us stayed here in October for the weekend , couples ranging from early 20's to the old guy Rob who was 50 that week . Absolutely loved the Salutation , rooms were spacious and warm and immaculately clean . All the staff were very professional and smart and I would say it easily merits 4 star . The evening meal was ok not brilliant but the young guy who took our order was brilliant , very patient with us all and great sense of humour . The breakfasts were very nice too but i think not a lot of people eat in the hotel at night as there are other eateries around . I would definately stay again .

    5
    « Holiday »

    Week's walking in the Lakes with family. Awful weather but great hotel and excellent breakfast. Room a little small but very clean Very comfortable bed. Leisure facilities great and also very clean. Helpful staff at all times.

    5
    « Perfect »

    We have been coming to the Salutation now for 15 years and have always enjoyed our stays. This time was to hold another "memorable" party!! Thank you to all the staff who kept the secret from me....you know who you are!!! Once again nothing was too much trouble and all our family and friends praised the staff, the rooms and most importantly the friendly atmosphere. My party night was a great success (special thanks to Alison, Sandra and Geoffrey) the food was fantastic and to the standard we have always experienced. Thank you, thank you all for an excellent time as always. Some of us will see you in February!!

  • 4
    « Lovely hotel with minor niggles »

    The hotel was lovely, it was clean, fresh, seasonal, and homely. The receptions rooms had an abundance of armchairs and sofas through three different reception rooms, all very comfortable and warm. Couldn't fault the staff for their professionalism, politeness, and customer service. The room was spacious, with all the necessary extras - tea, coffee, trouser press, radiator, tray for dirty boots!! But if you have an upstairs neighbour with a bladder problem the creaking floorboards and doors closing all through the night is really disturbing. The room was cold and couldn't get the radiator to work. That's easily solved though just ask at reception! The bed was comfortable and the shower was very effective. Jacuzzi bath was a novelty. The large restaurant was lovely and bright, with excellent service. The food was tasty enough but I was disappointed in the quality and the fact that it didn't match the description on the menu. The fish pie was salmon and prawn no haddock or cod or smoked fish was included as the menu stated. The dessert of their variation of Eton Mess with chocolate brownie, but it wasn't. There was no fruit, or coulis or brownie, it was a cream meringue with chocolate sauce on the top. It was nice but not what was expected. Overall the food coming out of the kitchen appeared in good quantities and most people were delighted. The spa was small and basic. Not much seating available particularly as the spa was open to non residents so it did force our decision to leave as there was not enough seats for us to relax after the swim or steam room. The spa was very pleasant and with a discount for hotel residents made the prices very competitive. Staff again were very nice the treatment was standard and enjoyable. I would definitely stay again but would seek for better prices on the rooms because they can vary depending how early you book. The surrounding town is small but has an abundance of walking, hiking, climbing outdoor shops. A variety of restaurants also around to suit all tastes. Some great walks from here and lovely views when it's not raining ??

    5
    « excellent »

    we have been coming to the Salutation hotel for 6 years and it gets better. We have always had excellent service and the staff are very friendly. We look forward to our next stay. the Westmoreland Christmas party weekends are very good.

    4
    « Always a great stay »

    The rooms are always clean and comfortable. Some have great balconies to sit and look over the town and fells. The spa, pool etc is a welcome spot at the end of a long day. Only downside is the cost of the rooms.

    4
    « Can't fault the accommodation or food »

    Had a lovely 5 night break. The accommodation and food was very good, the only complaint was two children running about in the lounge and at breakfast time, which was more a complaint about the Father than the hotel. We used the spa facilities, which I felt could have been better, the steam room had hardly any steam in it and was cool, the pool was cold and it was not clear how the jacuzzi worked. All in all it was an enjoyable experience and we will return at some stage.

    4
    « Well worth a visit »

    Situated in the centre of Ambleside in the English Lake District this hotel may look a little old from the outside but do not let that worry you.The hotel provides a very welcoming comforting experience.Exceedingly clean the bedrooms are very comfortable with modern facilities and nice touches. Breakfast was one of the best we have experienced. We can recommend this hotel to anyone

    4
    « Great location and a lovely hotel. »

    I have not stayed at the Salutation Inn for a number of years and wondered if the high standard found then had been maintained. It was as good as ever and has even improved. The décor in the public rooms is beautiful, tasteful and the bedrooms spacious and well equipped. The staff were friendly and very helpful and the breakfasts would do justice to a five star establishment. With free parking on site and one of the best swimming pools in this class, the hotel is the best in Ambleside.

    5
    « Great Hotel in the Lake District »

    I booked this hotel for a one night stay on a bed and breakfast basis with my wife and dog as a Superbreak. We received a complimentary room upgrade to a room with balcony. We chose the hotel as it had received great reviews on Trip Advisor and other similar web sites - we weren't disappointed. The staff were extremely friendly and efficient.

    5
    « Fantastic stay »

    Just returned from a 2 night stay. Hotel was great, clean, tidy, great reception and all staff attentive throughout our stay. Great buffet breakfast and all at a reasonable cost. Couldn't fault it!! Will certainly be calling again. Highly recommended

    5
    « Why is this only a 3* hotel »

    I cannot sing the praises of this hotel enough. The staff were very friendly, efficient and helpful. The ammenities were excelent as was the food. We took a suite which was very well equiped,with a hot tub on the balcony. The bed was large and comfortable whilst the en-suite was excellent.The breakfast and dinners were of such a high standard they would rival any 5* + hotel in the world. Best of all the price was great value for the money. We loved it so much we have booked again for 2 stays next year, Why is it only a 3*?

    5
    « The Best »

    This has always been our favourite hotel .It just keeps getting better and better.Had a even better room than the last 3 times .The décor was lovely and the bonus of a balcony too.Its spotless in all areas The staff are all lovely.The Treatments at oxleys are always fantastic too.

  • 4
    « 2 day stay in ambleside »

    Lovely hotel.well decorated.lovely room.stayed in a club double.breakfast excellent.very good choice.not as impressed with evening meal.choice of menu quite limited.staff very helpful and friendly.we made good use of the pool.

    5
    « Top Hotel »

    A fantastic find. Decor is modern and new in every respect. Staff very efficient and friendly. Very well located in the centre of Ambleside with everything around you.....shops...restaurants....cinema. Hotel parking is easy and secure. Bedrooms clean , modern and large. Very nice reception areas and bar. Great gym, swimming pool, sauna and outdoor hot tub. Thoroughly recommend it and had a great price on Hotel.com when I booked about a month beforehand.

    5
    « Great place to stay. »

    Cracking room more like a suit with lounge area, spotlessly clean, good bed. Nice breakfasts, hotel is nicely decorated & the spa gym sauna ect is all very nice. Friendly staff. Great place to stay as a base to do some walking. Highly recommend this place!

    5
    « Top Class »

    Travelling through the Lakes with no booking and pulled off the road to find a place for a couple of nights and thank goodness we found the Salutation -it is impeccable : , tasteful decor ,absolute comfort , really good restaurant ,attentive staff -every last detail considered in the planning of the rooms -could not fault anything and was delighted with the experience . A perfect base to see the lakes

    4
    « Relaxation and comfort »

    A return to this hotel with high expectations from the previous visit. The hotel gave us a relaxing and very comfortable stay, however a little upset at the room that was given to us(219) at the back of the hotel and overlooking the car park and sometimes noisy from the bottle rubbish being put out from the bar. The room was a nice size but shabby and clearly overdue an update. The breakfast and hotel was again excellent and the weather allowed us to have 3 very good days walking. The Wi-Fi was again non existant and seems to be a constant problem unaddressed.

    5
    « A perfect base to enjoy the Autumn colours in the Lake district. »

    My wife and I made our annual visit to this hotel for 4 nights w/b 21/10. We prefer this time of year to enjoy the autumn colours in the Lake district Having arrived after a 5 and a half hour drive we make full use of the spa facilities at the hotel which are excellent. Staff are friendly and customer service is first class. We complete our daily walks from Ambleside treating ourselves to a massage onsite at Oxley's on our last day. Two of our favourite walks are to Windermere with great views along the way such as Jenkins Crag and Orrest Head and a boat ride back to base. Also a circular walk to Grasmere via Rydal hall. We are always impressed by the choice of food at breakfast which caters well for all tastes and has very good vegetarian options. We tend to book the same room and are impressed by the facilities,cleanliness and regular redecorations and updating. In the evening we have a drink in the bar but dine out at one the many excellent local eating establishments. Our current favourites are Dodd's, Fellini's, Priest Hole and Lucy on a Plate. Once again a great stay and we highly recommend this hotel.

    5
    « great breakfast. »

    a lovely hotel in a perfect position warm friendly and clean, breakfast was really good choice, but the dinner menu let it down a little, as we were bed and breakfast only we chose to eat in the hotel on our second night but we were disappointed with dinner menu, but the hotel and the staff ticked all the boxes for us. fabulous.

    5
    « A quality experience »

    My wife and I spent a few days in the Salutation in September 2015. You don't usually associate Ambleside with a Corporate Group hotel but that, of course, is what the Best Western Salutation is. But we're now of an age at which comfort is important as is having somewhere to go if the weather is bad - not possible in the average B&B or tent. And, to be fair, the Salutation doesn't shout 'corporate' at you when you first see it. The car park is secure and limited to hotel guests although it has to be said that finding a parking space is a challenge. But it's not impossible and if you have the time to wait until a few people drive off in the morning you can do what we did - move your car into one of the better spaces and then travel around by bus or on foot. The bus service is excellent and the drivers are as informative and helpful as tour guides - although the volume of traffic now attracted by the Lake District does mean that the buses have a job to maintain their schedule. We can't comment about all the rooms but the Club room we had was very well equipped and comfortable with french windows leading on to a flat roof where there were plants and table and chairs. Our only grumble, I suppose, is that the bathroom lacked enough 'shelf space' for our toiletries - a deficiency common to many hotel bathrooms in our experience. The swimming pool downstairs is not,of course, enormous but we were usually the only guests using it. Breakfasts were excellent, offering a wide choice and, as far as cooked breakfasts are concerned you can have double, triple, etc of any or all of the items on the menu. We never sampled dinner, tempting though they looked, because we wanted to explore the local eating places of which there are many. I was reminded during our stay at the Salutation that the quality of service provided by any organisation is not simply about getting everything right to every customer, first time. It's also about how they react when things go wrong. We had occasion to bring a few things to the attention of the management and even made it clear that we were not complaining in the usual negative sense but simply pointing out a few facts. The manager we dealt with responded immediately and we ended up with a handsome discount on our bill - although that was not what we were aiming for. All in all, we thoroughly enjoyed our experience of the Ambleside Salutation Hotel and will very happily go there again.

    5
    « Two wonderful nights and three great days walking »

    As part of my 60th birthday celebrations I was taken to stay here. We both made use of all the wonderful hotel facilities. We found the staff both helpful and attentive. George our dog was also made most welcome. We enjoyed using the leisure club and also made use of the hot tube on our balcony. Fabulous breakfasts.

    4
    « Comfortable and well located but parking facilities need improving »

    We stayed for 3 nights in early October. The hotel is well located for touring the lake district. We had a club room on the second floor at the rear, so nice and quiet with an ok view over the car park to the hills beyond. Our premium priced room was reasonably spacious, although not exceptionally large, well furnished with a very comfortable bed and a nice shower/bathroom which included a walk-in shower as well as a bath. There was a Sitting area with two comfortable chairs. All was very clean etc. Breakfast was excellent quality, with a wide choice. We also had an evening meal on one night in the Brasserie restaurant and that too was excellent (although we only had one course plus drinks) with very good friendly service and a very pleasant atmosphere. Also, with the 10% off voucher for residents dining it was no more expensive than most other local restaurants/pubs. The main downside to the Salutation Hotel is the very tight on-site parking available, which is always fully occupied from late afternoon. The hotel claims one parking space for every bedroom. We did manage to park each day but it was very tight and there are some spaces where we would prefer not to park anyway. For a hotel outside London and in this price range (we paid £467 for 3nts B&B) we do not expect to have to worry about safe on-site parking when we return each day.

  • 5
    « Comfortable and relaxiing. »

    Just returned from a 2 night weekend stay at the salutation at Ambleside. we paid extra for a very spacious club room and bathroom. It had a very comfortable huge bed.The size of the TV matched the room, and we had a lovely view of the main street and the green surrounding area, from the front and side window. The décor was dated/drab but this could be debatable depending on individuals taste. (dark orange/rust/brown). Both evenings we ate in the relaxing and spacious Hotel Brasserie, and considering we take some pleasing, neither of us could find fault with the three course meals we chose. (local traditional menu along with a curry dish, fish option and vegetarian. and daily special). Service, quality, and presentation was very good. varied choice and good value! Breakfast was excellent, so much choice. All staff made our stay such a pleasant relaxing experience. will definitely be returning very soon.

    5
    « Really nice hotel in centre of Ambleside »

    We stayed here for one night and it is a great hotel. The staff are really friendly and the breakfast is very good with plenty of choice fresh bread and fresh fruit options as well as the usual cooked. The rooms are very well laid out and must have been re furnished in last few years. He car park is limited so would recommend getting there early to get a good space. The only things we could fault it for was old cigarette stubs in ashtray on our balcony and quite a few people had dogs in rooms which can be off putting.

    5
    « Great hotel - classy touches »

    We've just had a lovely two night stay at the hotel and would strongly recommend it to anyone else visiting the area. The hotel is nicely located right among the shops, bars and restaurants of Ambleside, with plenty of walks in the area. There is plenty of on-site car parking at the hotel. The hotel itself is excellent. The décor is fresh and modern and extremely well finished throughout, both in the communal areas and in our bedroom. There are plenty of classy touches throughout, such as the tray in your bedroom to store your muddy walking boots, a large umbrella in your wardrobe and a bag containing a towel ready to take to the swimming pool - I really liked that level of attention to detail. The communal areas are exceptional. There are a number of extremely comfortable areas to relax and the dining room is lovely (breakfast was excellent - a good choice of cereal, toast, pastries, fruit and cooked-to-order hot food, all served by really friendly staff). The leisure facilities are superb. We used the swimming pool, steam room, sauna and Jacuzzi, all of which were spotlessly clean and maintained to an exceptional standard. My only disappointment was that we didn't stay longer, so that we could have made full use of the gym facilities, as there was an excellent range of modern machines. Last but not least, all members of staff that we came across were very friendly and courteous and helped to make our stay extremely enjoyable. We will definitely return to the hotel!

    5
    « Amazing staff »

    Wonderful the staff of the bistro at the Salutation. On Saturday evening, my future daughter in law's hen party of 12 were let down at the very last second by the restaurant where we due to eat. We popped our heads into the Salutation, on the off chance they could squeeze us in, and they were absolutely amazing. We were welcomed with open arms, and nothing was too much trouble. I'm pretty sure they specially sent us their youngest waiters , who were just brilliant with everyone, joking with the girls, offering to take photos of us all at the table, and generally adding to our enjoyment. The food was lovely, and they even brought a couple of bottles of bubbly on the house. Your staff rescued what could have been a real damp squib of an evening, and turned it into a great night. I can't thank you enough. We didn't stay in the hotel, but you can be sure we will next time we're in the area.

    5
    « very comfortable and personable »

    staff are very friendly and go out of their way to make the stay pleasant. My room was lovely, well equipped, good decor & furnishings and scrupulously clean. The ambience in the dining area is charming & relaxing. The location is beautiful. Will be back!

    4
    « Will be staying again »

    We love the lakes and have stayed in a lot of places over the years, this hotel is in a cracking location Ambleside has everything you need.. Rooms are good comfy bed, breakfast was very good, staff were excellent, Free parking which is a blessing in Ambleside Will be going back.... Hopefully soon

    4
    « excellent and good location »

    Stayed here a weekend with Mrs Benchster. Staff were good, helpful and friendly. Hotel was clean . We booked a room with a terrace which was nice to sit out on inbetween going to all the places this area has to offer. Only had breakfast in the hotel which was first class with plenty of choice. Service was good and quick. Leisure pool with outside hot tub was a bonus. Wouldn't hesitate to return. Though next time we'll book early to get one of the dog friendly rooms.

 

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