BEST WESTERN Plus Couchiching Inn,  Orillia

4.0/5  - based on 352 guest reviews.
440 Couchiching Point Road, L3V 6P8, Orillia, Canada - See map
+1 705 325 6505 +1 705 325 7662

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Restaurant
    Restaurant
TripAdvisor Traveler Rating
based on 352 traveler reviews
See more comments >>
Photo gallery :
Situated in the heart of Orillia's Ontario Lake Country, this BEST WESTERN PLUS Couchiching Inn -offers endless adventure for guests with a variety of activities ranging from outdoor activities to shopping in the city. Located just outside this Orillia hotel, the city's finest and most popular attractions await - including the Stephen Leacock Museum, the Orillia Opera House and the Sir Samuel Steele Art Museum. Looking to press your luck? Take the Couchiching Inn shuttle (Friday & Saturday only) to Rama® to play games and spend a night out on the town. Coming for a festival? As one of the most centrally located Orillia hotels, guests can enjoy walking to festivals, including the Mariposa Folk Festival and the Perch Festival. Visiting in the winter? Check out the local snowmobile trails and TransCanada Trail for some snowy fun. The BEST WESTERN PLUS Couchiching Inn's business guests will also enjoy the hotel's close proximity to local businesses, including the Ontario Provincial Police, Kubota, Stepan® Canada and Teletech® and Lakehead University. This Orillia, Ontario hotel also features superb meeting space that can accommodate up to 20 people. Make your trip to Orillia, Ontario unforgettable with a stay at one of the best hotels in Orillia. Book a reservation online and save today with the BEST WESTERN PLUS Couchiching Inn. Enjoy your stay.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 352 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
158
Verygood
 
130
Medium
 
47
Poor
 
13
Horrible
 
4
Business Business 38
Couples Couples 176
Family Family 72
Friends getaway Friends getaway 46
Solo travel Solo travel 14
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Couchiching Inn,Orillia
  • 4
    « The Best Place to Stay In Orillia »

    We always stay here when we visit family in Orillia. Paul Carlos, the front desk clerk, is personable, very helpful and treats us like family when we call to book a reservation and check in. The rooms are clean and the hot breakfast is an added bonus. The hotel is located next to the Gordon Lightfoot Trail. It is a beautiful, peaceful walk and showcases the bronze statue in his honor. We wouldn't stay anywhere else.

    5
    « Best Western »

    We stayed there last night and we loved it ! Comfy bed, clean room , friendly service but most of all great restaurant. Had the steak special and it was perfect ! Best stay we've had in a long time. Also went to Casino Rama and had lots of fun. Truly worth the visit.

    5
    « Perfect spot to stay when vising Casino Rama »

    The rooms are very comfortable and well appointed. The staff a friendly and attentive. And the breakfast is more than our normal muffins and toast, they also have waffles and other goodies. Myself and a few friends stay there whenever we go to Casino Rama to see a show. I would highly recommend this hotel.

    3
    « First Time Visit - Orilia »

    The hotel was in a quiet setting close to the water, walking paths, lakes etc.. It was an average hotel needs updating. But good service. Breakfast was okay not the best. Overall an average property. Our room was clean.

    5
    « quiet getaway »

    room was excellent.... large and excellent decor slept comfortably and was not disturbed by any noise refreshing getaway. There was even a shuttle to take you to the Casino and back...Breakfast in the morning was adequate and the staff were excellent

    5
    « Above and beyond »

    The staff here were focused on making our stay fun and easy. They explained all the benefits such as breakfast, shuttles to the casino, dinner spots etc. The room was well set out. We had an issue with the fireplace but that was ok. We found the location was central to our activities and still quit enough to enjoy the quite hours. I have stayed in hotels that are filled with kids running around and being kids. This hotel had an older group and the children we did see were behaving appropriately. Over all we had a great visit and a wonderful meal at their restaurant which was priced fairly and the food was fresh and yummy!

    4
    « Great Location »

    If planning to see a show or attend Casino Rama, this hotel is a good option. Away from the downtown area, minutes from Casino Rama, and surrounding area filled with walking paths, Lakes, great for your pet too.

    3
    « Aspired high, achieved medium »

    The hotel is on a narrows that separates Lake Simcoe from Lake Couchiching. It faces Highway 12, which is fairly busy since it's the only road that crosses the lakes for many kilometres. There's nothing particularly attractive about the setting -- the highway, a gas station -- although directly west you'd have access to Tudhope Park, a waterfront park. Probably the reason most people stay here is because it's halfway between downtown Orillia and Casino Rama. From the exterior it looks like what it is, a two-story motel of dated design with a parking lot and a large sign. When we checked in n the Thanksgiving weekend, the managers of the hotel seemed to be having some bad luck. So maybe we shouldn't judge them too severely, but from a guest's point of view, a good management is prepared for bad luck. The hotel was full, and it turns out that they don't have enough parking spaces, and we had to squeeze into an unmarked space. When we arrived, the hotel's computers were down, which meant that people at the desk weren't entirely sure which rooms were actually vacant, and a line began to build. The people at the desk, while nice enough, showed the strain. A related problem was that no wi-fi was available at all, and, as seems to be customary in this kind of situation, no discount was offered to people who had been attracted here partly by the promise of free wi-fi. (I see that elsewhere among the reviews for this hotel on Tripadvisor the management apologizes for faulty voicemail. Technology doesn't seem to be its strong suit.) Our room was a pretty standard sort of motel room; it was clean, though a bit worn, and the toilet ran the entire time we were there. There were no glasses in the room, just super-flimsy plastic cups and paper cups. There's a nice though somewhat overpriced restaurant on the premises, with about eight tables. The staff there, too, was a bit overwhelmed, and warned us when we came in that we could expect to wait half an hour for our dinner from the time that someone took our order. And it took about ten minutes for anyone to take our order. Again, the staff was friendly enough and I think pretty efficient, but there's a management problem if the restaurant has so much trouble handling eight tables. The price was $175 plus tax with a CAA discount, which seemed pretty steep for the middling quality and the annoyances.

    3
    « Tired look, good staff, free breakfast »

    We stayed at this hotel Saturday night. The hotel itself is quite a bit tired and old-fashioned looking, the room was clean and big, but stuffy and somehow musty. Everything would need updating and freshening up. This being said, the staff are trying hard, everyone was personable and friendly. Our request not to be on the ground floor was gladly accommodated, our thanks for that. The free breakfast is adequate. I had cereal with additional nuts and raisins (only whole or skim milk available, I wonder what happened to the 2%), there were scrambled eggs, bacon and sausage, waffle batter to make your own waffles, bagels, muffins and porridge. They could offer more fresh fruit, some cold cuts and cheese, but overall, having 'free' breakfast is appreciated. The female staff person was very helpful and hardworking, greeting guests, directing them to the not-so-easy-to-find coffee station and cleaning tables. I did not mind disposable plates and cutlery at breakfast (or plastic disposable cups in the bathroom) I prefer not to worry about how well these were sanitized after the previous guest and I guess it works for the hotel as well not having to clean them. We were attending a concert at Casino Rama and noticed a shuttle leaving the hotel. Keep in mind that the shuttle is actually a school bus. We drove, but if you do not mind taking a school bus to the casino, this could be a good option to get there. The location is very convenient to the casino, it took us about 10 minutes. Overall, the hotel is average. Staff are working hard, but the tired decor really brings it down.

    3
    « Mid range price, delivers a pretty good experience. »

    The rooms are huge and very well maintained if a little dated. The room has a great kitchenette, an office area and a huge bedroom area. This hotel is a little older and looks a little tired from the outside. Don't let that fool you, this was a really good place to stay. Front desk staff were great both at check in and check out. A wonderful breakfast is included with your stay. Free wifi which is very important when travelling for business. This hotel does have a restaurant on site. Also the location makes it really easy to get out in the morning without going through Orillia. For those going to the casino, it is literally 10 min down the road.

  • 3
    « leisure trip »

    This hotel needs updating. The beds are extremely uncomfortable and the furniture in the room look old. The carpet looks dirty. The breakfast however is very good. There is a good selection of breakfast items including waffles. The hotel is close to places to eat and the casino

    4
    « Good location »

    Clean spacious room, reception staff especially Paul very helpful. Disappointing breakfast, restaurant closed Sunday & Monday, but when did get to use it was excellent. Ideal location for visits to Rama casino and the lakes.

    4
    « Overnight after concert »

    We go fairly often to Casino Rama to see great concerts. We have stayed at this hotel on quite a few occasions. It is well appointed, the rooms are large with extremely comfortable bedding and spotless. Breakfast included is always nice. However, we'd like to suggest a few changes. It would be great to get rid of all that plastic, glasses in the room and even the cutlery at breakfast. But at least it was good to see recyclable boxes in the room. Check in was super slow, not sure why, but the charming Connie was very funny and helpful as was Paul. We were disappointed that the restaurant was closed on Sunday and Monday in the evening. We'd expected to have dinner there. Unfortunately once we arrived at Casino Rama there was not a single restaurant that wasn't jammed pack, hence no dinner. Thankfully we'd had a late lunch. But a staff member from the resto did call me to apologize. I suggested they put a recording on their phone so that when we called for reservations, which I did, I'd have known in advance that the resto and bar were closed. Other than that it was a pleasant stay and we'll go again. Colin the shuttle driver (to the concert) was very nice. We appreciated the shuttle instead of taxis.

    4
    « Great Place »

    Very friendly hotel. Clean and comfortable rooms. Beds were very nice.Very easy to get to and near to city centre. This was a great 2 day stay. We really enjoyed the hotel The hot tub was very nice. Not too hot as some of them can be. Lots of parking.

    3
    « Good sleep and friendly staff »

    Needed a place to stay when we went to a show at the nearby casino. Friendly staff. Rooms are clean and neat and the beds are comfortable. Good to have a microwave and mini fridge for snacks. I wish that there were real cups vs paper for the coffee maker. Bathroom is clean and it is a quiet location. Wallpaper and decals on the walls in the hall and room are somewhat dated--needs a little face lift. Very close to the casino and has a shuttle bus.

    4
    « Golf. Stay and play Hawk Ridge. »

    Have stayed here for nine years ,twice a year on golf stay and play packages. Best value for nights stay with excellent breakfast. Great location, approximately half way between golf course and casino Rama.

    4
    « Excellent Stay »

    Enjoyed staying at the hotel. The staff were extremely helpful and witty. Food in the restaurant was great, as was the breakfast. Must say that Orillia itself was not particularly nice, but we only stayed at the hotel on last leg of our journey.

    5
    « 46Great Room, friendly, helpful Staff. We totally enjoyed our stay »

    Very clean room, comfortable beds, great breakfast! Paul at the front desk was so helpful and polite a real asset to your hotel. We would stay there again and would recommend to others. The shuttle service to the Casino was great.

    5
    « Better than BEST ~ it was great :) »

    Booked this little hotel for one night to catch a show at Casino Rama. Front desk staff and check in were delightful - easy going and friendly. I booked the 'last' room they had the previous day over the phone so I was a little concerned as to what the 'last' room might be like?it was WONDERFUL. Exactly as pictured on line. Very comfortable bed, spotlessly clean bath, well equipped room with mini fridge, microwave, coffee maker - didn't use any of this for my one night, but for a stay of 2 or more days it would be very much appreciated. OH and a giant TV and wifi. I was very pleasantly surprised. Took the shuttle to the Casino and back and that really is a nice thing this hotel does. Breakfast the next morning was okay - coffee quite good, a quiet little outdoor courtyard to sit in the sun was nice too. The hotel is right on a trail system - bring your bike, go for a walk - beautiful park within a few minutes, water at the end of the street. A 5 minute walk around the corner you'll find Bridge Port Marina, nice to wander around there too. I really enjoyed my stay and would be happy to check in again.

    5
    « Awesome experience »

    We stayed at BW a total of 3 nights on this mini vacation. The total experience was awesome. The rooms were very clean, the hotel staff was fantastic and eager to please. We would recommend this BW to anyone!

  • 3
    « Needs Some Attention to Repairs and Cleanliness »

    We had two room, for 2 nights, mid-week. Pricing good thanks to a very, very polite and caring "bride-to-be" receptionist. As return guest the rooms really need updated with fresh wall paint The rooms had an odour that really smelt like second hand smoke. Weird for non-smoking rooms. Attention to corners a must in the bathrooms. Shower curtain rod kept falling down. Beds comfy with lots of pillows. The hallways were never tidy and needed vacuuming. The Hot Tub area was in need of attention to cleanliness. The rule of no one under 16 was a little over the top. Kids should be accompanied by an adult, would be reasonable, especially when the hotel had no pool. Numerous posted notes left in rooms directed at guest were above and beyond necessary. Too bad the Inn has had idiots for guest in the past. Breakfast good. Fresh eggs and real bacon. Waitress friendly and helpful. Dinner menu not geared to a family, nor the pricing. The patio needed sweeping, cobwebs removed, cigarette butts picked up and furniture repaired. The grounds all around the property had litter and lots of butts. Gross folks! Lots of room for improvement. Details are important.

    5
    « Imemery »

    Travelled to Orillia with my eighty something Mother Sept 2nd 2016 and we had a lovely stay in this hotel. Friendly staff and clean rooms. I made a reservation in the Hotel's Portage Italian Bistro for us and the special for the evening was a Rib Steak but it came with Garlic Mashed Potatoes. My Mother has digestion issues and Craig the Chef made her regular mashed to go with her steak. This small gesture meant so much to me...my Mother enjoyed her meal very much...Amanda our waitress was lovely and her service was excellent I will stay at this Hotel again and I highly recommend it.

    5
    « Fantastic hotel! »

    I am a Travel Agent so I have pretty high standards for hotels. I didn't have much expectation as I just needed a clean place to stay for 2 nights. This hotel was great. it is clean, well maintained, great staff that is so polite and friendly. I was truly impressed! And they have a full hot breakfast that included waffles, bacon, eggs, potatoes and oatmeal along with the usual bagels/toast, cereal and yogurt. It was well stocked and very clean. As well, the hotel, while out of the downtown core, is right next to a trail that is a great walking/biking path and can take you right downtown. And the hotel is next to Tudhope park which houses the Gordon Lightfoot statue and you can walk the trail right to the statue. Also less than 10 min drive to Casino Rama. Thanks for a great stay and I hope that anyone in the Orillia area stays here. I know I will be recommending it to my clients!

    4
    « Great place to stay if attending concert at Rama »

    Really clean and modern room. Small kitchenette (microwave, sink, bar fridge, etc). Great bed. Restaurant on site had very good food and atmosphere. Great service at restaurant. Excellent front desk staff made check in and out quick and painless. Shuttle service to Rama from hotel was available and totally worth the small fee. Will definitely be staying here again in the future.

    5
    « Relaxing anniversary spent in Orillia »

    We arrived at the hotel on a Friday afternoon as we had tickets to see CCR at Casino Rama. My husband had broken his ankle in Parry Sound on the way to Orillia. We spent 4 hours at Emerg. at the Parry Sound Hospital. By the time we arrived at the hotel, we were exhausted and stressed out. We inquired if we could stay a 2nd night. Paul at the front desk was amazing. He said we couldn't get the same room, but he would see what he could do. The next morning I discovered that he had ensured that we could stay in the same room, so I wouldn't have to pack up everything and move. I was beyond relieved and extremely impressed with Paul that he would go out of his way to accommodate us. He remembered my name throughout the stay. We were so impressed with the hotel, the cleanliness, the comfort of the bed, the beautiful suite and the proximity to everything including Casino Rama. On a whim (which we never do), we decided to stay a 3rd night! This was due entirely to Paul who gave us a good rate on the room; and his above & beyond service, friendliness and general accommodating demeanour. We would not hesitate to stay at this hotel again. Probably one of the best mini vacations we've ever had (despite the fact that my husband broke his ankle) so that is saying alot. We took advantage of the free breakfast there every morning and it was perfect. Plenty of bacon, eggs, and hashbrowns. They also provided muffins, cereal, bagels, bread for toast and waffles. The coffee was some of the best we've had. The staff at this hotel, especially Paul went out of their way to make us feel comfortable and I cannot express how much this meant to us. We will definitely stay here again. Great hotel, and wonderful staff. Ben at the front desk was also very nice and recommended a restaurant to us - Theo's, which was great. Amanda in the restaurant was super friendly to us when we had dinner at the restaurant there the first night. We had a suite with a King Bed, whirlpool tub, fireplace and kitchenette. This was perfect and made for an enjoyable, relaxing vacation. We both slept well at this hotel, which is very rare for us. Our mattress was perfect. The staff here are wonderful and we greatly appreciated them.

    5
    « I want that bed... »

    All staff we encountered were very polite , helpful and seemed to make sure our experience was the best. We did have some issues with connecting to the Internet from our room. Not sure if it was my tablet or connection. But not a deal breaker. The thing that sold me on this place, and my new current mission in life to find, was the bed and pillows. One of the most comfortable sleeps I've had in my life. And with some current health issues. It was like a million dollar sleep. The pillows were equally amazing. The breakfast was quite delicious and filling. Better then we expected. This will definitely be our go to hotel when we go to shows at Rama..

    4
    « Paul made our stay! »

    Paul at reception was amazing....! Was with some friends going to Rama for a concert that started at 9pm. and we were not sure if we were calling a cab to get there or what.. Paul let us know there was a shuttle and the times it came and went. We had just missed the shuttle and the next one was at 8:30 so decided to eat in the restaurant on site ( not the best, but alright). When it was getting close for the shuttle Paul came and found us in the restaurant to let us know he was holding it for us until we were ready! then he also gave a coupon to get a cab home incase we missed the last one. Which we did so it was awesome that we had a that coupon! Paul was full of great information and very helpful! Thanks Paul

    5
    « Never Disappointed! »

    What you see if exactly what you get in your standard room but those beds are to die for pillow top you never want to leave them. Service with a smile and friendly staff make this hotel award worthy every time!! Breakfast was huge and satisfying I could have taken a tray back to that wonderful bed and stayed another day. Thanks to all for making my stay so great I'll see you in September

    4
    « Great hotel, clean and staff are very helpful. »

    We have stayed at this hotel many times and just love it. The staff are very friendly. The hot tub is very nice. The only thing missing is a pool. Would love it if the restaurant had a better menu for dinner

    4
    « Shortcoming »

    Nice hotel with fine staff. However, attempted to contact manager (2 voice msgs + 1 left with receptionist) as I thought I had a billing problem. Never got a call back. Contacted BW HQ in the US who responded well.

  • 4
    « A Great Place to Stay. »

    The hotel is very close to all the places we went to. Very clean, quiet location. The staff are very friendly, professional and helpful. The breakfast had lots of selection and the food was hot. Very clean.

    4
    « Clean Reliable Great Location »

    We have chosen Best Western Couchiching as our preferred stay in Orillia. There are no surprises. The rooms are clean and spacious - if perhaps getting a little tired. The staff are competent friendly and knowledgeable about the area. It is close to the casino but more importantly for us is its proximity to the Gordon Lightfoot walking trail along the lake. It has a great location and we will return.

    4
    « Great Customer Service! »

    This hotel met all of our expectations. We stayed here for the Subaru Race series held at the Couchiching Park and this hotel has the bike trail right behind it all the way to the park, which is about 5 klms away. This was perfect, as we could ride there without being on the streets. The trails are awesome, felt completely safe, people were friendly especially at the hotel! The parks nearby were great for kids, lots of things to do. breakfast was plentiful!!! Bacon, eggs, hashbrowns, muffins, waffles, juices, cartons of soy milk, fruit........so much!!!!!!!!!!!!!!!! The hot tub looked good and the sauna but we didn't use it. Very helpful staff, would definitely stay again. Clean rooms, a little dated furniture but comfortable rooms, beds. The large fridge and microwave are perfect! Hotel was pretty quiet for a hotel. Overall extremely pleased!

    4
    « Great location for Subaru Tri »

    Stayed at this location before when I had a race to attend with my sister in Wasaga Beach. This year she had a race in Orillia. The park was just a 10minute drive or less and easy to get to. Easy to get to the Casino Rama also The breakfast would be better if it started earlier on the weekend, but since we only participated in part of the race, we able to make it back by 10:30 to grab some breakfast before it closed. Staff were friendly - the carpets and chairs in the room need a little TLC - bed was comfy if you like soft mattresses.

    5
    « just a getawa while on holidays »

    great hotel hotel have stayed at this location several times in the past couple of years love it enjoy the hot tub. Close to downtown and the beach. will be back again they even have a shuttle bus to the casino all staff are great the lady at the front desk helped me get internet on my phone while she was working

    4
    « Clean, comfortable, great location »

    My husband and I stayed here for two nights. We stayed in a fireplace/whirlpool room with a kitchenette. The room was quite spacious, clean and comfortable. Location was right next to the beach and a nice trail right behind the hotel. Easy to get to from highway and close to the casino. Free breakfast wasn't bad. Offerings of egg, sausage, bacon, potatoes, waffles, cereal, toast, yoghurt, coffee, tea, juice and milk. Gym was underwhelming, but thankfully, I was the only one in there and it did the job. Typical size for this type of inn. Great value if you're looking for a short stay.

    5
    « Clean and Comfort of Room »

    The room was spacious and clean. The bed was very comfortable. Both TV and internet were in excellent working order. It's a nice place to be at after a hot and humid day of golf. Breakfast quality was great and coffee was excellent. The staff kept the restaurant very clean and orderly.

    5
    « stayed one night to visit friend for birthday get together »

    staff great, room great, great location, hot tub great food was wonderful no complaints about this hotel at all have been to this location before and will return again for sure in the near future check in was super quick

    4
    « Two day stay »

    This is a great place to stay. Very clean and friendly staff. There are two beaches close by, one is located five minutes walking distance from the hotel and the other is about seven minutes via car. Breakfast is included with your stay and it provides a variety of breakfast items, cold and hot. I would recommend this hotel to others.

    5
    « Hotel is a redone old hotel., Looks good »

    WE checked into this best western hotel. Front staff was very helpful in suggesting a restaurant downtown. Room was good. The breakfast supplied was called a full breakfast. But, it was the usual hotel , eggs, bacon, sausages, toast etc etc. Price was good for casino hotel which was about 10 minutes down the road.

  • 3
    « Probably the best Orillia has to offer »

    Decent rooms if somewhat dated. Good hot breakfast in a area with lots of tables. Friendly staff but it took a while to check in as the desk staff was socializing with the group that checked in just ahead of us. We just wanted a quick check in and to get to the room as soon as possible. . Very expensive on certain dates. Book ahead.

    4
    « Last room left »

    Did book on onine for the BW Marino's as it had a pool. Imagine my surprise when I was told the reservation was for the next day. Hahaha. Anyhow, the clerk on duty called over to BW Couch and snagged us the last room. More than I wanted to pay but King bed with sofa area. There were others at more money. Breakfast made up for it as it was varied. Lots of choices that include: bacon, sausages, scrambled eggs, home fries, waffles, cereal, oatmeal, bagels, toast, three juices and the list goes on. We used the Seven person hot tub and sauna. Nice. Exercise room was not used us but had alot of equipment. Clean place. Stay here again. Yes.

    5
    « Great Hotel »

    Its a very clean and nice hotel. it has a restaurant on premise and offers a free continental breakfast. Its very close to the Casino Rama or any eatery places. Its very clean place and the staff are very friendly and polite. I would definitely go back there again.

    5
    « What else can you ask for? »

    Super clean, friendly staff, comfy rooms,continental breakfast was beyond expectations, price is good (compared to others in area) close to Casino ($20 cab fare away)... what else can you ask for? It was a perfect over-nighter with the family!...

    5
    « A little more expensive than we usually pay but worth it. »

    Breakfast was good with a great amount of choices. Hot and cold and everything was fresh. Rooms were clean. If I had any complaints about the room it would be that the air conditioning unit is very, very noisy to the point where it kept waking me up.

    4
    « Going to a concert at Rama Casino »

    It's a very nice hotel and close to the Casino but seeing how most of their business comes from the Casino I would think the shuttle would be included in the price of the room. The beds are comfy, rooms are very clean and the staff very nice.

    4
    « Good hotel for vacation travel »

    This hotel was very clean and the staff were friendly and helpful. There is a restaurant on site, but the hours are limited. If you are an early riser you may not be able to take advantage of the complimentary breakfast.

    4
    « Convenient location »

    Nice clean hotel with very friendly staff. Free wifi and free breakfast are a bonus. Clean room with a very comfortable bed. Centrally located between downtown Orillia and Casino Rama. The only complaint we have is the fact the shuttle from the casino picks up until midnight only. Would definitely stay here again!

    4
    « Great place to stay »

    Always friendly and helpful. Have been staying here twice a year for the past ten years. Best value for your money. Excellent hot breakfast. Close to lakes. There is also a Restaurant on site with a bar. You are close to Casino Rama and a shuttle available on night of shows.

    5
    « One of the Best »

    We travel a lot while our daughter competes in horse shows and have stayed in different hotels and motels and found that the friendly staff here, the comfortable beds and plenty of hot and cold food were perfect after a long day around the horses. Your inn is one of the best we have stayed in and we will be back my husband and I to celebrate our 34th wedding anniversary. Thank you for a enjoyable stay.

  • 5
    « Surprise stay »

    Stopped to check it out. Reception was a nice surprise so decision was made. Great stay. Clean quiet rooms. Recommend in house restaraunt my husband is very picky about his steak but he loved it. The chef was Greg and he made us amazing meals. All staff was helpful . Carters

    4
    « Perfect Hotel »

    Great hotel, very simple and nice location, to the point! We went for a short stay in the long weekend, and it was the perfect choice with a very good price.. very helpful staff, no issue at all.. The breakfast was OK, not perfect but was good. Location is near to a lot of restaurants and to the beach side.. I strongly recommend it and would go again for sure.

    5
    « Affordable option »

    Affordable option if you have an event to attend at Casino Rama and don't want to pay around $400 a night at the Casino Hotel. Rooms are clean and staff is friendly. Shuttle to the casino runs every hour from 5:30 to midnight and only cost $7 per person round trip. Free hot buffet breakfast is included at their restaurant. We had dinner at the restaurant as well and the staff was very friendly.

    4
    « Pet friendly, nice and clean. »

    Close to beachfront park and Casino Rama. Great breakfast: Scrambled eggs cooked through properly, Bacon crisp and not greasy, Sausages well browned. Juice, toast, muffins, yogurt, fresh fruit, good coffee etc. Very comfortable bed.

    4
    « Great place »

    A very clean and comfortable place to stay. The location is good as you are only minutes from downtown Orillia and minutes from Casino Rama. The staff is friendly and the breakfast is better than most that offer the breakfast with stays. I would definitely recommend this hotel.

    4
    « Holiday »

    I found the customer service friendly and very helpful. My room was very clean and beds were comfortable. The breakfast was good. Good variety of items from food to beverages. I will be definitely staying there again.

    4
    « Great place to stay. »

    We had a fantastic experience right from the start. We were in town for my wife's birthday and were given a complimentary room upgrade as a birthday gift. Thank you! The hotel is clean, comfortable and had everything we could possibly need. We even spent a little time in the spa area which was a nice end to our evening. Staff were extremely friendly and complimentary breakfast in the morning was perfect. Definitely return to this hotel for our next visit to the area.

    3
    « ok, just ok! »

    The hotel is clean, the front desk staff, I think all of them are nice... There is no pool, and the breakfast is not really worth it! :( Also, the shuttle to the casino is $7 per person, which is high, considering most hotels near other casinos offer free shuttles.

    5
    « hotel in orillia best western »

    i would totally recommend this hotel. very clean and quiet . breakfast was great beds were very comfy. staff very friendly We ordered room service and it was reasonably priced .and quick service. would defiantly stay here again

    5
    « Good value, great staff »

    This is the only place I stay at when in Orillia, several times each year. I have stayed at 3 other motels/hotels in the area and find this one to be very superior. The staff are very friendly and helpful, the rooms are large, nicely furnished and decorated, great TV and the beds are fantastic. All for a reasonable price. I will be back there again next week :-)

  • 5
    « Super »

    A most enjoyable stay. No concerns or problems of any kind. Great Staff. Very handy to Casino Rama. Very accessible - on Highway #12. Breakfast was very ample. A room upgrade was offered -very much appreciated.

    4
    « Close to Rama, Very friendly, Clean »

    Stayed a Saturday night during a visit to Casino Rama. Very friendly front desk. Nice lobby and common areas. Room was plain but clean throughout. Bed and especially pillows were very comfortable. Large TV. Parking is close to capacity on weekends but there is enough room towards the back (no issue). The breakfast room was nice and the assortment good. Only suggestion is to provide heating lamps or warmers as the hot food went from hot to cool very quickly which wasn't very appetizing. The staff were running they're feet off to make it a good experience. A little pricey for the room we got. Book early to get best rates.

    5
    « A good night. »

    This hotel is a must. It is clean, quiet and close to all areas of interest. The staff is very dedicated to details and made our stay very pleasurable. Be sure to visit the restaurant. You won't be disappointed.

    4
    « nice and relaxing »

    we went for aTerry Clarke concert at Rama, hotel was a little pricey , but oin that area they all are, had a great time down at the bar with the girls took the shuttle with Chris an amazing guy took us to Ramahen drove us around after great time going back in July

    3
    « My Stay At the Best Western in Orillia »

    The hotel is nice. There was no need to send us to the back to park when the key did not work in the back door. The breakfast was excellent. The remote did not work for the TV. Received the wrong bill under the door.

    2
    « Poor service »

    Hot tub and fitness very clean and nice. Room was outdated. When they say hot breakfast buffet food wasnt ready and it wasnt even busy 930am. Asked waitress for more plates was really rude. and could hear them swearing and goofing off in the kitchen.

    5
    « hard to find a complaint »

    we booked this bw several weeks ago as a standard room upon checking in we were upgraded to a better room we had a bar with stools, fireplace, with two comfortable arm chairs to watch the big screen tv. it is hard to find any improvements with this bw but I have to nit pick with 3 improvements 1) there was no shower cap in the bathroom 2) there was only one waste basket it was in the bathroom so we moved it into the main room 3) in the breakfast room we had a hard time finding a tray they were hidden under a cabinet like I said it is hard to nit pick about a fabulous hotel. the service was excellent

    5
    « Business »

    Travelling from Bancroft to Orillia, stop by this hotel, good corp. rate for a comfortable room. Staffs are friendly. Breakfast is excellent. Everything is a super. Hotel offer hot breakfast with lots of choice. Also they have a GYM and a large Spa pool. I stay on the 4 th floor, offer a great view.

    4
    « Just what we needed »

    Great beds and a very good breakfast included. The disco shuttle to Casinorama is reliable, clean, and has a super friendly driver. This is a great option for friends or families going to see a show at Rama.

    4
    « Great room »

    My husband and I were very pleasantly surprised by the amenities and quality of the room. Very nice. The breakfast was also very good...though I asked and was told they were " out of napkins "....no one could run to Walmart?? Great hotel. Will be back. They do need a shakeup of their attached restaurant though. Terrible dinner.

  • 4
    « comfortable »

    it was surprisingly comfy and the staff were very nice. I enjoyed the sauna and whirlpool - it was very quiet as no one else was using the facilities. Since I have to put a minimum of 200 characters for this post and am going to continue jabbering for a bit...

    5
    « A great nights sleep »

    The beds are very comfortable and the pillows were plenty. Unfortunately other guests were quite loud but this did not last all night and not the fault of the establishment. (maybe a quiet zone is in order?) Easy check in and out. Shuttle to casino was crowded and the driver changed the times.. again not the fault of the hotel Overall a very pleasant stay and I would go back.

    3
    « Nice clean property but don't pay extra for fireplace room »

    Just stayed here one night with a friend before going to a concert. The property is in a good location, clean and quiet. Front desk staff was amicable. Paid extra for a fireplace room but I wouldn't recommend it. The room was a double queen so was long and the fireplace was at the very end of one wall right next to the window and partially hidden behind a chair that you will need to move if you want to see it at all. The fireplace was not visible from the beds. The linens are very nice but, unfortunately, the mattresses and pillows are not comfortable at all. The lighting in the bathroom isn't very good either. The in-room wifi is good and the microwave and fridge came in handy. There is also a long desk if you need it. The restaurant next door offers 5% off for guests which doesn't seem like much and we chose not to use it. Overall, it's a nice place but too pricey for what you get.

    3
    « Nice clean hotel. Room with fireplace not worth paying extra »

    This is a nice clean hotel. Front desk staff okay. Large room, nice linens on bed but mattress and pillows very uncomfortable. There was poor lighting in the bathroom too. I don't recommend you pay extra for a room with a fireplace as the room is long and the fireplace is at the end of one wall next to the window and partially hidden behind a chair that you will need to move. It's not visible from the beds so you can't get much enjoyment from it. The wifi worked well and it was nice having a hookup for your music on the clock rakio. the fridge and microwave were a bonus and there is a long desk as well.

    5
    « Great stay, especially loved the on site restaurant »

    Had a great stay, in the area to see a concert at Rama. Italian restaurant on site was excellent, as was our waitress, Amanda. I had the lasagna, my husband had the veal parm and our friends had the salmon special and all were exceptional.

    4
    « Best West Plus Colciching Point Orillia »

    The location is good in Orillia, next to the lake and city center. It is also close to Casino Rama and other services. The room and facilities are very clean. It will be great if the hotel offer coffee at the reception or closeby.

    3
    « Night away »

    I would rate this hotel as an honest 3. It was clean, hotel staff friendly and accommodating. I found the heating in the room to be very noisy. The bed was soft and pillows hard ( opposite of my personal preference ). I would return for a one nighter trip to the casino.

    2
    « Buyer beware »

    If you're booking this as an option for Casino Rama beware that it is not as convenient as you are led to believe. There is a shuttle that only runs once each hour. Seats as pre-booked and first come first serve at checkin. If you're trying to get to an event it's not good. We arrived 3 hours ahead of the event and the only shuttle available would get us there an hour after the show starts. Not good BW, you might want to advise people of this before they book.

    5
    « Excellent Stay »

    Was in Orillia and had been in the hospital with my daughter and son-in-law for 2 days, was exhausted and when I called to check on any available rooms, was treated courteously and I asked if the rooms had bath tubs (as so many rooms now just have showers). When I arrived to check-in Simon who was at the front desk had bath salts and extra soaps ready for me. I felt that he really listened and cared about his patrons and he made me feel like I mattered!

    4
    « Great Hotel. »

    I love to stay at this hotel and have done so many times. The beds are very comfortable, clean and the staff are friendly and helpful. They have a shuttle to the Casino, a restaurant, pool and a hot tub. This is my hotel of choice in Orillia.

  • 5
    « good night »

    We were very impressed with the hotel and especially Paul at the front desk, he was very professional and my wife thought he was cute. Breakfast was very good and the place was very clean. We also enjoyed the limo service to the casino.

    5
    « Our trip to Orillia »

    We were going to a show at Casino Rama. With it being a 9:00 p.m. start , we thought it might be wise to stay overnight. After looking up hotels in the area we decided to stay here. Upon our arrival we were greeted warmly at the front desk, and quickly checked in. They made reservations at the Portage restaurant for us and booked a shuttle to the Casino. The $7.00 per person charge for the return trip was quite reasonable, and allowed us to relax and not spend a lot of time looking for a parking spot. We had a very enjoyable dinner, and then went to the show. In the morning the complimentary breakfast was just what we needed to hit the road. The friendly and efficient staff was something this facility can be very proud of. When we attend another show at Rama we will definitely stay here again.

    4
    « weekend away »

    rooms clean, service friendly, breakfast enjoyable, nice to have hot breakfast instead of buns, only thing we noticed was parking lot needs to be redone, few pot holes, but in all the experience was good, we stay at this hotel whenever we are in Orillia

    5
    « ALWAYS a great stay - 5 star service! »

    We have returned multiple times to this hotel and we have never been disappointed! The staff is always above and beyond in accommodating any requirements and provide 5 star service, by far the best accommodations in the area. The rooms are an excellent value and the hotel provides many options based on our group size and length of stay. The hotel restaurant was cozy with a great atmosphere.. a great place to relax for a few drinks followed by a delicious dinner, it definitely exceeded our expectations. They also offer a complimentary full buffet breakfast in the morning with many options, unlike most hotels which usually only provide a continental breakfast. The location is also a great perk of this hotel, located close to parks and walking paths along the lake with great views and not far from the town. I would HIGHLY recommend this hotel to anyone travelling to the area whether it is for business or just to relax, it is definitely our number one choice.

    2
    « Too Bad for Us, Maybe Best Western can cange our minds ! »

    Hi there, booked a room , Valentines day , started off ok, Olivia was the girl I spoke to at the front desk, after I had a confirmation from expedia,asked her if they could do something special for me , as it was this holiday (Valentines and a 15 year anniversary), she said she would talk to the manager as they nothing to offer, he called me and said they could arrange for putting a couple of balloons in the room for when we arrive and strawberries and sweets for when we arrive he had a few balloons laying around from previous parties, when we arrived was told we paid to much for the room as we booked through expedia , anyway so moving forward, checked in , went to room , their was a ballon in the room that said celebrate and nothing else.....an hour later there was a knock a the door , and a woman handed us a plate with (two) 2 strawberries and one small pastry. Ok so moving forward , we arrived at 4pm ish and the advised us to make a reservation for the restaurant for dinner and that they only opened at 5pm, so we made a reservation for 6:30, we went , at that time, and we sat down and was given a menu that was set with only three options, fish , beef, chicken, ( I had downloaded the normal menu from here and we had picked out what we wanted , but they said that they were not serving anything from the normal menu), so we both can not eat fish, so we ordered the steak, the server said they RAN out , now this place is not big and they just opened at 5 ! , ok so we had nothing else to choose from , so we LEFT starving and had a couple of drinks so we could not drive, had to take a taxi to town for food and back costing us another 45$, and then 81$ plus tip so 90$ for dinner.....was really disappointed !!!! Then I received a paper under the door for 25 $ for a pastry and 2 strawberries , I insisted they remove the charge...The whole plan ......Disappointing !!! So moving forward ....you tell me what you can do for me for us to stay again ?

    5
    « 2 day Weekend Getaway and show at Casino Rama »

    In house restaurant, first class, great chef on duty at suppertime. Menu good variety, specials each night, well priced. Breakfast ( included in room charge) buffet style, not the greatest breakfast, rate 4 out of 10 Room very clean, was on the second floor hotel has elevator. Hallways kept clean and tidy. Bus service from hotel to Casino $7.00 return. Well equipped workout room, large hot tub and sauna. All staff great and helpful.

    5
    « Staff treats you like family »

    The staff here treat you like family. The gentleman at the front desk never failed to make us laugh or at least smile. I don't know who the chef was the night we ate in the restaurant, but they sure brought out all the flavours in the food. Never thought I'd say this but, I had melt in your mouth calamari! The hotel itself was very nicely decorated. Nice light rooms and no scary patterned carpet. I didn't use the fitness equipment but there were a nice selection of machines to choose from. The hot tub was the perfect thing to come back to after a long cold day. Can't wait to come back again!

    4
    « night in a Blizzard »

    Stayed here to avoid getting stranded in a blizzard. King size room was adequate, quiet and roomy. Shower head was fantastic. Staff were professional and freindly. Hotel is located close to restaurants. Would recommend it.

    4
    « very relaxing »

    we had a very relaxing trip and and very good supper and a good breakfast and the servers were very friendly and very helpful.The shuttle was quite a surprise . The only thing that needs changed is some of the furnture is looking a little tired and well used

    5
    « Always a super place to stay »

    We have stayed at this hotel on several occasions. The staff are always friendly and helpful. The rooms are large and very comfortable. A satisfying breakfast is included. Will definitely stay here again.

  • 5
    « Welcoming. »

    ...like home away from home ...but , better : no worries ! Friendly , total service in a spotless , well located and quiet area. Easy check in ; faultless check out. Restaurant is superb in taste , and quality.

    5
    « Great Hotel »

    For anyone visiting the Orillia area whether for business or pleasure, this is a great hotel. The rooms are spacious and well appointed and the hotel has all the amenities you could want. Close to downtown, shopping, casino and lake. Would recommend to anyone looking for a nice place to stay in the area. Staff were friendly and helpful and the breakfast was good with great selections.

    5
    « One night stay at Best Western while visiting friends in the area »

    Great location, quiet, very clean and comfortable room. We did not use the breakfast room but did walk in to check it out and found it to be well laid out with multiple choices for breakfast. We requested and received a room on the main floor and were able to park our car outside of our room .

    4
    « Average Stay »

    Hotel is showing it's age, somewhat. Not a quiet hotel, doors are not very sound proof, hear lots of hallway noises and voices, etc. This place does not have good parking. Small Restaurant next door does not allow parking in their lots for hotel guests, so most of the parking is on the back side of the hotel, only a few handicap spots at the front of the hotel. Rooms are clean, just a little dark, need a bright updating.

    5
    « Pre-Anniversary Road Trip »

    Another great stay at Best West Plus Couchiching Inn in Orillia. We love staying here - the value, accommodations and breakfast are fantastic. We even tried the hot tub this time - it was clean, hot and finished off a great day on the road. The room was very clean and offered the best of everything - king bed and a sofa with excellent TV channels selection. Thank you again for making our stay in Orillia enjoyable - we usually stay here.

    3
    « Wouldn't stay here again »

    Stayed here for a hockey tournament and it certainly wasn't worth what we paid. First the bed was comfortable. Room had cobwebs and our heat didn't work. Desk looked at heat but couldn't fix it. Told me later maitenance couldn't fix it either. Offer me a space heater and I just walked away. No thanks... A space heater really... That really upset me. Funny how one room in our block of Roos didn't even have a wall thermostat... Rooms are outdated. Need a make over. Breakfast was provided. It wasn't bad but kept running out of food as it was very busy. Starbucks coffee was a nice touch. Nice area But really not a good value.

    4
    « Not bad for the price »

    Nice hot tub and gym area. Breakfast buffet so so. Decent room for the price. Close to casino Rama. Hallway smelled of cigarette smoke really bad and is the only thing that might prevent me from future bookings. Desk attendant at check in was hilarious!!!

    5
    « A great place to stay! »

    I've stayed at this hotel a few times. The staff are always friendly and welcoming. The lobby and rooms are bright and clean. There is a pool, although I have never used it. The restaurant provides a great selection for a breakfast buffet and their dinners are excellent. The hotel has easy access to trails for running or snowmobiling. You are also close to the casino. There are several restaurants within walking distance.

    4
    « Better than expected »

    Nice rooms, close to casino. $20 - $25 cab ride. They also have a shuttle but it fills up quick at least on concert nights. The rooms are nicer than expected with a electric fireplace and nice furniture. No pool which sucks if you have kids. You can walk to the lake that has nice paths to stroll on. Not much else around there. We also ate at the restaurant which was pretty good too.

    3
    « Good Value »

    The general quality of my stay was slightly above standards expected for Best Western. Good value for the money. I selected this hotel for price and location. Only complaint would be that for a Business traveler the breakfast open at 7:00 is too late. Should be 6 or 6:30.

  • 4
    « Very Comfortable and Great Staff! »

    First time ever at this hotel and we were not disappointed. From my initial inquires on the shuttle via email to the actual face to face contact at the front desk all were excellent. Hotel lobby spotless, parking no issues. Received my shuttle passes as well as key cards upon arrival and all questions answered. Room spotless and large. Starbucks coffee with many choices and maker. 40 inch (Guessing) updated flat screen and beds were incredibly comfortable. I cannot stress enough how comfortable bed and pillows were. Nice size fridge and microwave in room as well. Bathroom was very clean. I did notice that the tv would freeze up every 30 minutes or so and display a "No Signal". I had to turn on and off tv a few times and this wasn't very convenient while watching game 2 of ALCS baseball playoffs so this should be looked into for room 232 but that was the only negative issue I had. Everything else was perfect. There is also a guest lounge on the second floor with large tv and table (Not sure if on other floors) Shuttle reserved for 730 pm and when we came downstairs at 7:25 it was there. We were told that last shuttle is at midnight from Rama and when we came out at 11:55 it was there waiting yet again. Driver was excellent and was tipped both times. We left early in morning so can't comment on the breakfast or the onsite eatery but I do now the onsite eatery was packed so you should book reservations for sure. I will 100% percent come back to this hotel when visiting the casino in the future. WiFi perfect as well. Just fix the tv issue please....Thanks!!

    4
    « Comfortable and clean »

    Stayed here for one night as we were attending the Tears for Fears concert at Casino Rama. Price was half of Rama and located approximately 5 minutes away from the venue. The room was large and clean. Plenty of towels with soap, shampoo and conditioner dispenser located in the shower area. Coffee and tea available in the room. No safe, in case you want to stash your valuables. Bed was large, comfortable with clean, soft linens which made for a great sleep. The location was quiet. Jacuzzi was great. Hot breakfast is included with stay and served in restaurant which is located on the premises. Staff were efficient and friendly. Would recommend this hotel.

    4
    « Now this is what a free continental breakfast should be. »

    Very nice place. My only complaint was the heat. . . there wasn't any. Just didn't work at all. Ice was forming in the bathtub or at least I thought it would, but other than that of first class place and I'm sure they would have moved me had I complained loud enough. They have a decent workout area, sauna and hot tub, thats really is warm. Rooms are nicely done and decent size. They are a bit out of town making them closer to the Rama casino. They have a restaurant which also serves as the breakfast area. The breakfast is amongst the best free breakfasts I've had in any hotel. Lot of choices hot and cold, it's free, there's plenty of seating, and the people were great. I hear it's really busy on the weekends but it was very quiet when I was there. It's a little pricier but I would say it's one of the top 2 or 3 hotels in Orillia in terms of overall quality, etc. I've been in all of them. There's not much around there in walking distance that I saw, but it's a nice setting and it's only a few minutes to downtown. I'd stay again if I got a super price but there are cheaper choices if you don't need something quite as nice.

    3
    « Go with realtively low expectations and you'll be fine »

    Stayed here for Tears for Fears concert based solely on price and location. Not cheap but half the cost of Casino Rama. It is what you would expect of an old roadside Best Western. They've put some lipstick on this pig in recent years but it's old and tired bones really show... especially at $200+ per night. Book shuttle in advance as it was full and had to wait 30 mins each way for a taxi to casino ($25 with tip). My advice, catch your favourite act at Casino Niagara.

    3
    « Adequate alternative to Rama »

    The BW was an adequate and less expensive alternative to staying at Rama. We stayed one night to catch Tears for Fears at Rama. Room was clean - walls are thin could hear a lot of noise next door. Book early if you plan to take the shuttle to Rama. It was full for the time slot we wanted and had to make alternative transportation arrangements. Hotel restaurant was decent. Hot breakfast included with stay.

    3
    « Not too bad overall but.... »

    I stayed for business travel in a double queen room with fireplace. It was a bit more spacious than other Best Western rooms I've had. The staff were friendly and the location was good. My main concern was the cleanliness and the spiders, in particular. My room had a "cocooned" spider and I found many more in the room. I'm not hugely squeamish but I was very turned off by it. Even the rear exit's swipe card box was covered in cobwebs which were unavoidable. I did enjoy the complimentary breakfast which included eggs, bacon, oatmeal, etc. I would stay here again but perhaps would give it a thorough inspection before unpacking.

 

Getting to the hotel ...

All directions
·From: Barrie-Toronto. Exit Highway 11 to Highway 12 South. Follow Highway 12 South for approximately 6. 75 kilometers to Couchiching Point Road. The BEST WESTERN PLUS Couchiching Inn is situated on the corner of Highway 12 South, formerly known as Atherley Road and Couchiching Point Road. ·From: Peterborough-Lindsay. Take Highway 7 West to Highway 12 North. Travel 45 Kilometers on Highway 12 South to Atherley at Couchiching Point Road. Turn Right to the BEST WESTERN PLUS Couchiching Inn. ·From: Huntsville. Follow Highway 11 South to Highway 12 South Exit in Orillia. Follow Highway 12 South to Couchiching Point Road and turn left. The BEST WESTERN PLUS Couchiching Inn is located on the right...

see more