BEST WESTERN Plus Novato Oaks Inn,  Novato

4.5/5  - based on 683 guest reviews.
215 Alameda Del Prado, 94949-6657, Novato, United States - See map
+1 415 883 4400 +1 415 883 4128

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1 adult

 

Hotel advantages

  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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Nestled amongst the scenic hills of Marin County, this Novato hotel is ideal for a business strategy retreat or relaxing weekend getaway. Situated between San Francisco and the Sonoma Wine Country and adjacent to the city of San Rafael, BEST WESTERN PLUS Novato Oaks Inn is an ideal choice for travelers to Marin County. Vacationers and business travelers alike will marvel over the variety of attractions that draw people to the area, such as the nearby Sonoma Raceway, Bay Club Stonetree Golf Club and amazing Marin County Civic Center, one of the last designs from famed architect Frank Lloyd Wright. Travel a bit further from this Novato hotel to find Napa Valley, home to many of the best wineries in the country, and the Point Reyes National Seashore, the eclectic 28-mile shoreline with fun shops, wonderful food and impressive art galleries. After a day of sightseeing, or traveling to nearby businesses such as the Buck Institute for Research and Aging, Bio Marin, 2K Games or Pacific Pulmonary Services, the BEST WESTERN PLUS Novato Oaks Inn is the perfect place to call home. Featuring large, well-appointed guest rooms and a friendly staff, this contemporary hotel offers all the quiet luxuries you'd need for a wonderful stay. Amenities include a private lending library, free wireless Internet access, an outdoor pool and spa, exercise room, business center, conference facilities, and a complimentary continental breakfast to go with the popular Wildfox Restaurant and Bar adjacent to the hotel. Ready for relaxation, an unbeatable value and a memorable stay? Make a reservation at the BEST WESTERN PLUS Novato Oaks Inn today and save!

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Room 1

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based on 687 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
462
Verygood
 
179
Medium
 
30
Poor
 
11
Horrible
 
5
Business Business 121
Couples Couples 217
Family Family 229
Friends getaway Friends getaway 50
Solo travel Solo travel 45
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Novato Oaks Inn,Novato
  • 2
    « mediocre »

    Overall we were very dissatisfied. We were put up by the back entrance so we always heard the door slam when people were in and out. Our ac/heater unit rattled non-stop, our remote to our TV wasn't working and we had to turn our refrigerator on since it was turned off. Housekeeping was extremely loud throughout the halls at 8:20am laughing and talking very loud amongst themselves. More like cackling. It was very rude. I would never stay here again.

    5
    « Best Western Plus Novato Rocks! »

    Our stay recently at the Best Western Plus Novato Oaks Inn was great. The room was the best, Best Western room we have ever had and we do stay at the Best Westerns a lot. It was a room right by the breakfast area and the swimming pool and hot tub. The view of the Mountains in Marin were beautiful and bucolic. The staff there was great, getting our bags to the room was easy with the elevator convenient. The staff there was as pleasant as they could be and all of the amenities were available and perfect. We were attending a concert at the Marin City Center Veteran's Memorial Hall. The location of the Inn was perfect and so easy to get to. The location is also close to great restaurants in Marin County. It was a great place to stay and we will go again when we are in this part of the Bay Area!

    2
    « Mattresses need to be revised / breakfast facilities are disappointing. »

    In our case our mattress was a old model spring, not recent. The breakfast facilities are all throw away, the eggs look like plastic, the oat meal is raw, and you put boiling water yourself in a cardboard bowl.....

    5
    « Excellent »

    Hotel very very good. They do need a night light in the bathroom. Very dark the internet is very hard to get up on a computer. The staff were very friendly and helpful. Made for a great thanksgiving experience

    5
    « Best of Best Western »

    Really great layout and facilities. Easy on-off 101. We were in the Bay Area for a high school soccer playoff game. After the game in the city our rear car window was broken into. Lindsey at Novato Oaks went way above and beyond in helping us get the window taped over with plastic and helped us clean up the glass. She was so nice, we appreciated her help very much. I've stayed at Novato Oaks for business in the past. The hotel will be one of my first choices in the future as well. Great location and facilities. Ask for a room in the back if you don't want freeway noise, but he frontside rooms are fine too.

    5
    « Best Western - Novato »

    Hotel is very convenient to Dominican University and also not far from San Francisco (via ferry or driving). Very close to wine country and other Marin County activities and restaurants. Staff and accommodations are always excellent and the price is always reasonable. The décor and quality of service and accommodations exceed other Best Westerns we have stayed at.

    5
    « Leisure fun »

    We have stayed at this hotel for 3 years now when a PRC race is going on and each time the staff is professional and friendly and the rooms clean. They provide a nice array for breakfast and check-in and check-out is a breeze.

    4
    « Convienient and Comfortable lodging in Novato »

    Easy to reach from Hwy 101, with clean, large, comfortable rooms. Convenient and substantial breakfast with easy checkout. Balcony off room was comfortable for coffee in the morning. Room was quiet and bed was comfortable for deep sleep.

    4
    « Clean and Friendly »

    We stayed at the Novato Oaks Inn for three nights. The negatives first: not much of a view, mostly the highway or the hill right behind the hotel. Also, it's not a fancy or elegant hotel. However, the positives far outweigh the negatives. The staff is wonderful. Every person we encountered was friendly and could not have been more helpful. The rooms were very clean and the cleaning staff friendly and cooperative. Breakfast was plentiful and the fire pit behind the pool was nice and warm on a cool fall evening. We would return here mainly for the staff.

    5
    « Exceptional Hotel and Service!! »

    Our daughter recently got married near the Best Western Plus Novato Oaks Inn and we had a big group staying at the hotel. The service was EXCEPTIONAL!!, the staff AMAZING!!, and the hotel itself was one of the most comfortable and beautiful!! We highly recommend this hotel, its surroundings, and most importantly its staff to anyone wanting to stay here!! Some of the best service ever experienced, and we travel a lot. Thank you for making us feel at home and for great experience!!

  • 4
    « Good place to stay in Northern California »

    Good hotel, nice amenities. Pool and hot tub were nice, room was clean and spacious. Hotel is modern and nicely decorated as are the rooms. Breakfast is very lacking the just barely above juice and toast. Walls are very thin could hear the next room's telephone conversations.

    5
    « Nowhere better »

    This is what a Best Western really is and others should take note of this place as it deserves its Plus status, we stayed for 4 nights and had a wonderful time there, the location was just right and the staff could not be better. We stayed here in 2012 and it is just the same and was just as expected. Young Travis who was on the front desk is now sales director (deservedly) and Michelle (Manager) greeted us with open arms and we felt as though we were at home.

    5
    « Excellent »

    Fantastic Hotel, very clean and fancy. The only draw back is the breakfast buffet. For a hotel like this the standards should reflect on the breakfast buffet. There are no scrambled eggs, potatoes, bacon or sausage like other Best Westerns.

    5
    « Great Hotel Marred by Maintance issues »

    This is one of the best hotels I have tried this year. I liked the layout of the room and it was very clean. We stayed on the back side of the hotel as the front faces the hyway. This also gave us a nice pastoral view of the hillside meadow with oaks. I also liked that the tv offers the full channel lineup of Direct TV, including HBO and Showtime so we were able to stay caught up on our favorite shows. The only problem was the very noisy AC unit that would not generate any heat when needed. It was partly our fault to stay in the same room the second night as we never got around to reporting the problem. Staff would have been happy to give us another room, so I'm not dinging the hotel too much.

    5
    « Wonderful Hotel »

    I used this hotel for room blocks for my wedding, and they offered us a room to stay in. We had a suite with a jacuzzi tub. Very clean and spacious. We checked in very late but the staff was very accommodating and I had forgotten my wallet with the bridal party. They were able to get us checked in with no problems. Wonderful hotel.

    5
    « Great Place to stay »

    The hotel was a great place to stay. Rooms were nice, service and all. The complimentary breakfast they offer was very good. Like the added touch of lemon water and cookies at the front desk during the day.

    4
    « Great experience »

    We stay here for family visits twice a year and are always happy with the courteous staff, the clean room, and the basic hot breakfast. This time, however, when I put the notice (and a tip!) on the bed to request clean sheets, it took a third day to actually get clean sheets! I guess the cleaning staff thought we would not notice. I will definitely complain next time because this never happened on other visits and I'm sure they would have corrected the issue if past service is any indicator.

    5
    « Excellent Experience in Novato »

    Clean, Comfortoable beds, good Internet, quiet location, great service, decent breakfast. Hotel employees were great. Quick access to the freeway, but the rooms are quiet. There is really nothing at all to complain about. I'd definitely stay here again if I ever need to be in the Novato area.

    4
    « Wished we'd booked a room at the back. »

    Friendly welcome with staff who were helpful throughout our stay. We would have enjoyed the 2 day stay far more with a room at the back of the hotel. Our room had a lovely shaded balcony, but was at the front of the hotel, with the 101 freeway constantly roaring outside. The back of the hotel was against a hillside, was very quiet and some guests had seen deer and birds. We had a comfortable, rather soft bed, fridge, and complimentary coffee. We did have tea and a kettle provided when we asked.

    5
    « Great option in Sonoma »

    I needed a place to stay for a quick business trip for a colleague and myself, and this hotel delivered! The rooms are very clean, they have a great, competent staff, and decent room-service food. I would stay here again for sure.

  • 4
    « big hotel but with a small hotel feel. Truly good place to stay »

    This is a Best Western with a difference. At least for me the difference is that this is a really good experience. Rooms are nice, access is easy, they accommodate dogs and the restaurant across the carpark (Wildfox) is spectacular.

    5
    « A must stay. »

    Wow! A beautiful property, well laid out and a great location. The pool and hot tub was a delight. We look forward to a return visit. Having the Wild Fox Rest. nearby is a bonus. Thanks to all staff at BW you made our visit a treat.

    5
    « BW Plus in Novato, CA »

    We very much enjoyed the 11 day stay at the BW Plus in Novato, CA. The evening desk staff was very personable and helpful in providing tips for area restaurants. We looked forward to the cookies offered after 7:00 pm. especially after a full day of hiking. The bed was probably the most comfortable motel bed we have slept in. We appreciate the in room refrigerator. The breakfast had a wide variety of items that even included Starbuck coffee. We certainly plan on returning to the BW Plus in Novato, CA in the future.

    2
    « Bring earplugs »

    Hotel itself is fine. Breakfast is your typical eat-somewhere-else crap with horrible coffee, worst pastries, but there are other places to go. The nearby restaurant (Wildfox) is absolutely awesome, but I'm not here to post a review for a restaurant, which is not in the same building as the hotel. Noise level from the freeway is too high, most of the rooms face directly towards it. Expect a noisy room if the hotel is operative above 50% capacity. By default, that's what they'll give you, and you'll ask to be transferred if you're smart. If you're not from around here, know this: 101 is ALWAYS busy: 24hr/day, 365 days/year. You will never get a break from traffic. It really would not take much to make this a lovely place to stay, but the average noise level is just too high to justify anything positive. At this price level, I would expect something much, much higher.

    4
    « A nice place to stay in the Sonoma »

    Next to 101, easy to get in and out. Very clean and cozy. Breakfast was on the simple size, not too many choices. There was a restaurant by the hotel but we did not use it. Novato and San Rafael were 10min driving and offer many good choices.

    5
    « Great location, kid friendly »

    Part of a special trip for 3 kids under 5, their parents and 1 grandparent; the Best Western staff very friendly and helpful. We had connecting rooms on same floor as the pool. Kids loved the pool and hot tub. Ate at their restaurant -- delicious food and patient,helpful wait staff. Breakfast next day a step above most breakfast buffets. Hotel was a convenient mid-point between Point Reyes where we spent the day and Sonoma.

    5
    « Completely Satisfied »

    Every phase of our stay at the Best Western Novato was a delight. They rearranged rooms for us so we could check in early after driving all night. They supplied parking cones so we could park our truck and trailer together, gave is discount coupons for the restaurant, and gave us great local info for other places to eat. The room was great, the complementary breakfast was one of if not the best we have experienced. The check out was a breeze. We could not be more pleased.

    4
    « Nice hotel, friendly staff, decent breakfast »

    I was here for a week for work. The staff is extremely friendly and accommodating, making me feel at home after a long day on the road. The room was large, the beds comfortable and the breakfast was very good. This hotel is not inexpensive but I felt that I got my money's worth. Compared to downtown SanFran, it is a bargain. There is a shuttle available to get to businesses in Novato. The workout room is a bit lame, but that is about the only thing I can think of to complain about. I would definitely stay here again.

    5
    « Had a great stay »

    We had an awesome stay. We wanted to have a weekend getaway with our son but was having a hard time finding a hotel last minute in other popular areas like Napa and Sonoma. I came across the great reviews for this place and also selected it because I belong to their rewards program. The front desk staff were very warm and friendly. The building was nice. We took advantage of the pool, hot tub and ping pong table. The breakfast was great. I really appreciated nice touches such as the 24 hour Starbucks coffee in the lobby and fresh cookies in the evening. Love, love, this place for our "staycation". I would definitely come back again for a quick getaway.

    5
    « Beautiful hotel and helpful staff »

    We loved our stay here! The lobby and the rooms are gorgeous. This is also a nice place to see wildlife. We saw deer and a family of quails right outside our window! This hotel is about 40 minutes from San Francisco (without traffic), which is where we spent most of our time. This hotel perfectly fit our needs and the staff were very kind and helpful. The pool area is lovely, and we got to watch a meteor shower from our seats at the fire pit.

  • 5
    « Nice Room, good staff and Bambi »

    We were heading home from a visit in Sonoma and was looking for a hotel between Sonoma and San Fransisco and close to the Marin County Civic Center. The Best Western Plus Novato Oaks Inn was an excellent choice. The room was clean and the staff friendly and helpful. We decide to pick up some take out and just relax in our room. When we look out the window we saw some wild deer feeding just outside. Even the next day they were hanging around. Even if the deer were not there, I still would recommend the hotel. It was a great stay even if it was just one night.

    5
    « Wish I had more than one night to stay »

    My wife and I stayed here for a short overnight on a west coast road trip, but this hotel left me wishing we could have stayed there longer! It was a beautiful facility with very friendly front desk staff. Plus, it had 24-hour starbucks coffee available in the lobby, and very tasty cookies at check-in. We took our snack out to the beautiful backyard fire pit area, and for 7pm I was surprised that no one else was out enjoying the beautiful evening. We were even greeted by a handsome pair of California quail that passed through the garden terrace while we were enjoying the comfortable chairs. Our room was very spacious and had a nice view toward the bay from the balcony. The breakfast (including hot waffles) was good, if a little limited in selection, but it was really nice to be able to sit outside on the back patio again while we ate it. If we ever need to stay in the Novato area again, I'll definitely be looking to this property first.

    4
    « Good place to stay in Novato »

    There aren't a lot of places to stay in Novato. This is just off 101 with nothing except a Burger King around it. It is clean and has a nice pool. There are cookies at 7 pm. Breakfast is varied and free. There were little pre made omelets, waffles and burritos along with the usual offerings. Our room was in a separate building accessible through a breeze way. I'm not sure if there are rooms in the main building. Access to the building with rooms is with key only and access to the main building early morning and late at night is only with a key.

    5
    « Great Hotel »

    Stayed 2 nights as a part of our bay area San Francisco vacation. This hotel was a pleasant surprise as we usually stay with Hilton. Location is approximately 1/2 hour from SF, give or take a few for traffic. Easy access to Muir Woods which was beautiful. Nice area. Facilities were very nice. Clean room, decent size pool, nice fire pit and standard breakfast with good selection. Only downside is pretty small hot tub. One of the great parts of this experience was check in. Judy checked us in. She is a great ambassador for this area as she gave many suggestions and pointed out places of interest. She was genuinely excited to help us out. Thank you Judy and keep up the good work Best Western Plus.

    5
    « good value in Marin »

    Great room, accommodating staff-got early check-in,breakfast okay,compared to other places in Marin- which is expensive-great for the price,lots of space, good restaurant on property,good parking,good amenities.

    5
    « Novato Oaks Inn »

    I love going there because I feel like a regular. It is easy parking. You can drive right up to the beautiful front door where you are greeted by a knowledgable receptionist. The rooms are large and well equipped with comfortable furniture. There is a large computer desk and good chair. I had a view of the oaks and another night a view of the pretty pool. The setting is lovely. I had trouble getting into my old version of internet; so, a young woman came up to help me at 11pm. She solved my problem. Everything was clean and new! I highly recommend it. The breakfast was huge, fresh and heathly.

    5
    « Delightful Staff in a Lovely Hotel »

    The staff treat you as a valued member of their family. I have stayed here a few times and there has been no change in the high quality of customer service, the room cleanliness and comfort, and overall quality of the site.

    5
    « Great Hotel »

    Great place to stay with family on vacation. Nice hotel, well kept, great location. Can drive to Sonoma and Napa wine country or into the Bay Area. There is even a walking trail right behind the hotel!

    5
    « Great location/Awesome staff »

    The entrance and lobby are beautiful and the staff are friendly and accommodating. Room was nice and clean, small fitness room, tasty continental breakfast choices and a great hiking trail directly behind hotel. No complaints.

    4
    « loved the warm cookies!! »

    We stayed here with a tour group. The ladies who worked at the front desk were very helpful and answered all my questions. There was lemon water and warm cookies at the front desk which were soooo yummy. There aren't very many restaurants around to choose from if you have to walk. Our room was large, quiet and the beds were comfortable. I would stay here again.

  • 4
    « Great staff, central location »

    Staff was very friendly. We enjoyed visiting San Francisco from this very nice hotel. Nice, clean room. Don't like the air conditioner turning off while we sleep, but lots of hotels are turning to motion sensors now.

    3
    « Nothing exceptional »

    I have stayed in several name brand hotels in the past year and found this one to be average. Check in was average and the room was average for what I am used to. And I felt the price for what I received was exhorbatant.

    5
    « Beautiful and Welcoming »

    Beautiful place with very warm and friendly staff. Judy was very helpful in always answering our questions. Breakfast was yummy. All the staff were professional. We would go back tomorrow if we could and just stay longer!

    5
    « Great Stay »

    The staff was very friendly and helpful even when I checked in around midnight. The stay was extremely comfortable and clean. All items in the room (Bed, TV, etc) were up to date and worked very well. They offer a great breakfast station with tons of options.

    4
    « Very clean, excellent staff, good on-site restaurant »

    We stayed here for one evening in May 2016. The staff was extremely friendly as we checked in, the room clean and spacious, and there is a very good on-site restaurant - the Wildfox - that serves good food and has an enjoyable atmosphere.

    5
    « Great Location - Great Value »

    You can't beat the location and value of this hotel. Close to the wine country, Point Reyes National Seashore and San Francisco, without all the traffic and congestion. The hotel itself is very clean and comfortable. Located below a hillside full of oak trees, you will often see deer grazing right behind the hotel. Staff are warm and personable. The free breakfast has plenty to offer before heading out on your adventures. The restaurant next door, "Wildfox", offers great food with large portions and reasonable prices.

    5
    « What helpful and kind staff - incredible! »

    We wanted to stay at BWP Novato last night and the hotel was completely booked - as was literally every other hotel in the region. But Nadia and Amanda were so helpful and service oriented - they helped us find a solution and in a very short time. We are very thankful and wanted to let BWP know how excellent their staff are!

    4
    « Pleasantly impressed! »

    We booked our one night stay last minute. Staff is friendly. Rooms and surrounding areas are clean. 2 queen bedrooms have plenty of space and a nice little deck. Free wifi, plenty of channels, nice basic pool with a "bonus" deck area of comfortable outdoor furniture, ping pong table, fire pit and bbqs. I wouldn't hesitate to bring my family again.

    5
    « wedding weekend »

    Our daughter's wedding was July 3. Our party had reserved at least 35 rooms. The hotel was clean and inviting. The staff was friendly, incredibly helpful and personable. I brought "hotel bags" to be handed out and the front staff was accomodating. Our rooms were ready even early ( which met our needs for the festivities). The breakfast was fine and we were given a room to host our guests in. We couldn't ask for anything more. Wonderful service!

    4
    « Almost perfect »

    This is a very nicely appointed and well located place to stay. The desk and staff and the management are everything one could wish. The rooms are comfortable, clean and gracious. It's quiet and has a nice view out on the hill behind it. Not exactly a bargain price, but fair value. All this place needs is a better breakfast. The food is below its other standards -- and the mechanics of using the breakfast buffet are challenging to say the least. Most likely, we will continue to stay at the Novato Oaks for all the "pluses". The breakfast "minus" does not quite chase us away.

  • 5
    « Best Best Western Plus in which we've ever stayed »

    This was like a spa getaway experience. We stayed two nights and really didn't want to leave. Unexpected highlights included: - Beautiful golden California hill outside our guest room window - Western scrub-jays foraging on the hill each morning - Starbuck Verona and Decaf Verona just the way we like it - Heated outdoor pool big enough to actually swim in even though a young family of 5 was enjoying it also - Great business center - Real spinner bike in fitness center - Lobby suitable for conversations with guests - Although spendy for a BW+, it was a real bargain for Marin County CA

    5
    « Our Spa Retreat On The Road »

    This is our first stay and we'll return every year as we make our western loop road trip and we'll plan to stay two nights. 10 reasons why we feel refreshed and love this place. 10. Crown moulding in the rooms. 9. Really interesting art in the room and in the common areas 8. A TV that allowed me to plug in my Surface via HDMI cable 7. An in-room recycling bucket 6. A fine breakfast with two waffle makers and these little quiche cups that were wonderful. 5. A great fitness room with a real spinning bike and a multi-function resistence machine that even I could understand. 4. A great hot tub. 3. A pool you can actually swim in: two different directions. 2. Our west facing room looked out on a wooded California golden hill. Beautiful. Quiet. No one there except for two beautiful jays we haven't identified. 1. Walker: All the employees have been great, but Walker really impressed us. He fills the roll of general maintenance guy and utility infielder. He was everywhere our first night. In the parking lot, the lobby, the pool area. He was always doing his job and always looking to be helpful. Always looking for guests with questions. Deserves employee of the week/month/year and a bonus. Here's a helpful hint. I hope you'll reward me with a helpful vote on the review. Ask for a west facing room. You'll face away from the 101 and toward the beautiful golden hill and maybe a pair of jays you've never seen before.

    5
    « Another pleasant experience »

    You arrive to friendly, informative staff and freshly baked cookies. Room nicely furnished and clean. Room provided basic convenience appliances. Restaurant short walk next door. Little to no freeway noise. Inviting pool w/spa. Enjoyed our stay.

    4
    « Very Nice »

    We found the hotel very clean and nicely decorated. The lobby was well appointed. Our room was a very nice size with a private balcony. The hotel was clean with a great staff and good customer service. We used the pool and it was very well kept up men working on keeping it clean and in good order. The free breakfast was better than you get at many places. My sister lives in Novato so we for sure would stay again.

    4
    « Great spot, good value »

    We stayed here during our last trip to visit family in Novato. We loved having use of the pool. The rooms are a decent size, and clean. Breakfast is included (from what I remember), and it has some good variety. We are returning this upcoming August, so obviously a good experience overall.

    3
    « ok for business »

    the free breakfast should not be used as a selling point by the hotel. the food quality was very cheap. for being right off of Hwy 101, it was incredibly quiet. the bed was comfortable I had a view of the hillside and heard birds tweeting in the morning. the restaurant across the parking lot was pretty good.

    4
    « Nice Stay Overall »

    This hotel is a classy looking place just off the freeway between Petaluma and San Raphael. A BK and a restaurant are within walking distance, not much else. It's kind of an in-between sort of location. Plenty of parking and lots of inviting commons areas, including a great pool and business center. The staff was very friendly and helpful, and did a fine job of fulfilling our reservation requests. We stayed in an executive suite on the 3rd floor near the back of the property with a hillside view - Tranquil and roomy, with a mini-fridge & excellent complimentary wifi. The hallway, however, was very warm and smelled kind of like exhaust fumes. As comfortable as our room was, we found it difficult to keep the air fresh without turning on the AC, which in turn made it difficult to sleep. Can't comment on breakfast because we had to bug out early.

    4
    « Excellent choice for families »

    Chose Best Western Plus, mainly because of price and location. 6 people in my party. Needed more than one room, but could not afford to pay San Francisco prices. Family suite 2 bedbrooms, 3 beds, 2 bathroom was perfect. Only 30 minutes from Fisherman's Warf, just north of the golden gate. Got up, had continental breakfast, drove to Muir Woods, and Sausalito. Hotel is nicely decorated, beds comfortable.

    5
    « Great! »

    I always have a lovely stay at this hotel. Everyone is helpful and friendly and the location is wonderful!!!!! When I lived in Marin, I always had my guests stay at this hotel. Everyone should try it. You are in the center of Marin and access is easy to wherever you want to be. Try it!

    5
    « Best place to stay in Novato »

    fantastic facilities and staff. laundry, free wifi, pool, hottub, restaurant/bar, pingpong table, room service. clean bathroom. wonderful experience. CheckIn staff friendly, informative, helpful. Quiet rooms; private corridor with key access only for those staying on the hall; kid-friendly!

  • 4
    « Great Weekend Spot »

    Stopped into this Best Western Plus for a weekend getaway and a wedding in the area. The amenities are great, fitness room and pool were spot on. The view is okay, part of it is a parking lot for the King Deluxe room we had with whirlpool. The room service was a nice addition from the restaurant which shares the same lot, great happy hour and they'll even deliver beer and wine. We were probably one of the younger couples there. There isn't a lot to do in Novato itself but it has good proximity to wine country. The staff was great and helpful. Will come back sometime.

    5
    « Friendly, Clean, Quiet, and Great Breakfast »

    On our recent trip to the SF area, we stayed at another Best Western, at another hotel chain, and a B & B. Novato Oaks Inn was our favorite. It is clean, updated, and has large rooms which have mini-frigs. Our room had a large sink/vanity outside of the bathroom, which is nice when two people are trying to get ready in the morning. We got in late at night and a desk clerk (Nadia) rounded up a few snacks for us, so we didn't have to drive around looking for some place to eat. What a nice greeting. Our AC unit was noisy and they had a maintenance person there within 20 minutes to look at it. Breakfast was excellent and the man who worked there was helpful and friendly. As a matter of fact, everyone we came in contact with while we were there was professional, friendly, and made us feel welcome. They had some business meetings going during our stay and I could see why--it was a pleasant place. I would certainly chose to stay here again in the future.

    4
    « Clean, friendly »

    I recommend this hotel. We were there for 2 nights and enjoyed it. It was clean and the staff is friendly. It's central location was great for our meeting that we were attending at the Pride Institute.

    3
    « Best Western Novato »

    So, the photos of the rooms on the website def. look a lot better then the room does. The hotel is in a close location just off of the highway. The hotel was nice. Nothing super fancy. There is a continental breakfast included.

    5
    « Third Stay June 2016 »

    Stayed for a week; 1st room assigned had a cigarette smell to it, although Best Western has no smoking rooms. The smoke could have been sucked in from the corridor draft or someone broke the rules. I brought up my displeasure and Sharon, at the front desk, made an immediate change. My next assigned room was clean and comfortable. I gave an overall grade of excellent due to the helpful and professional staff I experienced. Kathy, Sharon, Judy and Lynda were very helpful in everything I asked, they were professional and delivered with a smile. Kathy always had a chipper good morning when I passed the desk on my way to breakfast. Judy and Lynda helped extend my stay. I have owned a restaurant so I am very aware of the business employees where I visit and maybe observe more than the average person. I'm critical but also fair and consistent. The do have a microwave in the breakfast area, but I recommend one in the rooms. I also recommend a maintenance sheet where the guest can leave notes on things that need fixing like a very slow draining sink. The hotel can't know everything. A little on the expensive side relative to my stays in Washington State, but I can't compare similar places to stay here locally. Good location; off and on the major highway 101....about an 55 min to hour to Oakland airport. A........ grade for Desk Staff A ........ grade for Room A......... grade for Breakfast A .........grade for Professional Attitude

    4
    « Great place to stay!!! »

    Nice and clean hotel with friendly employees that went out of their way to make you feel at home. Great location with easy freeway access. Close to restaurants, shopping and other activities. We stayed for 4 weeks on a business trip and would highly recommend this particular hotel.

    5
    « Very Impressed »

    This was my first stay at a Best Western and I was very impressed. The hotel had a pleasing decor and the staff was outstanding. The room was larger than most, with a nice desk area, and the beds were so comfortable! The breakfast was abundant with choices, and everything tasted great! The staff at the front desk were welcoming and helpful; the room was kept fresh and clean; the breakfast area was kept replenished and clean. I was there 12 days and it was perfect throughout the stay. I've stayed at over 5 various hotels this year and although some would be considered higher-end, this one was by far the best as far as service and quality.

    5
    « What a gem »

    I made reservations the day before we arrived due to changes in our travel schedule. We were overjoyed with our choice: close to Interstate 101 but set back far enough to avoid the noise; very friendly and helpful staff; nice decor (reminded us of a boutique hotel near DC); excellent breakfast (one of the best we experienced); nice deck off the room; great swimming pool. Excellent quality restaurant next door to the hotel (filet steaks were superb).

    5
    « Hidden Oasis »

    This out of the way hotel is in a quiet corner of property sitting on a hill where you can see deer roaming. Property and grounds are well taken care of and the beds are "heaven". The staff are very professional and courteous to al travelers.

    5
    « Always A Favorite »

    Just got back from a stay at Novato Oaks. Such a peaceful and comfortable spot, so close to great exploration. We wound our way over to Point Reyes one day and up to Sonoma the next. Easy trip into SF from here too. Spring for a King Executive room, balcony is a nice way to end the day on a summer day. Breakfast is adequate, includes waffles and fresh donuts. Our favorite place is out by the pool (large, with hot tub and BBQ) or up at the fire pit meeting new people. Close to home getaway or home base during travels, you can't go wrong here.

  • 5
    « Best Western Plus Novato Oaks Inn »

    The staff at the Best Western Plus Novato Oaks is excellent and so friendly! Every time I stay they make sure my stay is perfect for me! The rooms are nicely decorated and always clean. The front desk is always friendly and helpful if you need something they make sure it is taken care of for you! I only stay at this hotel when I am in the bay area because of the service.

    5
    « Nice place! »

    Stayed here for there nights while attending baseball games at AT&T and O.co stadiums. The staff was great, free parking and breakfast. Rooms were clean, even saw a deer on the way to the room one morning.

    5
    « Great Location North of the Goldengate Bridge »

    Ok everyone,this is a great place to stay. The location is just off the 101 ,but the rooms are quiet. The rooms are clean,and modern,and set up nice. Breakfast is good and the selection is great. Parking is ample . I can go on and on but to save time go to there web site. I will stay there again, the rooms facing the highway are quiet, but the rooms facing the hill in the back are really quiet. Great staff . If you are traveling North on the 101 this is a good place to stay because you are on the North end of the morning traffic which is going the other way toward SanFrancisco. Oh eat at the Wildfox ,next door one of the better steak houses in the North BayArea.

    5
    « Very Accommodating »

    We were in town for a car shows and the staff was very accommodating for our truck and trailer. They coned off an area for us to park. We would recommend this hotel and we will be back next year for the same show.

    5
    « Good Choice »

    Was a wonderful stay and very quite. Nice and pleasant staff and everything was very clean. Looked at reviews and drove out of our way to stay here. That was a good decision. Will certainly stay again!

    5
    « Great Place to Stay at a Great Value »

    We spent 5 wonderful nights here. Novato is close to the City sights and features, as well as to other areas along the coast. The room was very comfortable, and the staff helpful and friendly. We'll definitely stay here again next time we're in town.

    4
    « Close to Hwy. 101 but nicely situated in a woodsy setting »

    Hotel has very easy access to Hwy. 101, yet the hotel is situated in such a way that it blends nicely into the surrounding hillside. Plenty of parking provided. The breakfast area is spacious, with usual variety of items available. Seems like there are hiking trails nearby. It's nice that they also provide a shuttle to the Marin Airporter bus that can take you back to the SFO airport. Many nearby fine restaurants and shopping centers. When I visit Marin County again in the near future, I will definitely make this my first choice.

    4
    « nice place »

    We have stayed at the Novato Oaks Inn for the last 6-7 years. Our son and family live in Novato and when we visit either we stay or put up friends and family at this very clean and efficient place. The breakfast is very good and their service is excellent.

    5
    « Great for Business »

    I always stay here when traveling on business to Novato. The rooms are clean and very comfortable. Wifi is strong and reliable. Breakfast has plenty of healthy options and good coffee. After a long day at work, the preserve behind the hotel is a lovely hike. Don't miss it if you have the opportunity.

    4
    « Very Good! »

    Very Good! Very clean, quiet. Reasonable price. Very friendly & professional staff members. Wonderful location (close to Sausalito & San Francisco). Two thumbs up. I will come back to this hotel. Very Very Very Very good! Very Good! Very clean, quiet. Reasonable price. Very friendly & professional staff members. Wonderful location (close to Sausalito & San Francisco). Two thumbs up. I will come back to this hotel. Very Very Very Very good!

  • 3
    « I expected better »

    Nothing majorly wrong with this property, just little things like the breakfast was good one morning and not as good the 2nd. No padding on ironing board. Access was a bit tough when your carrying lots of luggage. Upload speed on internet was slow. Mattress not centered on foundation. Again nothing major but when your tossing out $200+ per night you expect the little things to be taken care of. Staff was good and the room clean.

    5
    « Outstanding hotel for the $$$ »

    Great hotel, large and very well appointed, clean modern room, bath with double sink, and a great and very helpful staff. Only negative was that the restaurant would not allow me to do take-out for dinner. Parking was easy, and the hotel was well located to get to either San Rafael, plus it was a semi-easy commute to San Francisco.

    5
    « Fabulous Beds »

    We were needing a place to stay for a few nights between Petaluma, and San Rafael. The rate was good, and it looked to be a nice facility. We had great service, The bed was fabulous, the room had a balcony with a view to the east hills. And it ended up only being about 5 min south from the San Rafael Northgate shopping if you need something, and 5 min north to a grocery store and mall. Also about 15 minutes to some nice wineries.

    5
    « Great Quality for Overnight Stay »

    My wife and I stayed at the Best Western Novato Oaks for one night while wine tasting in the Sonoma Valley area. We thoroughly enjoyed our stay. Being a Premium Club member, we were afforded a room upgrade as one was available. The reception desk staff were very friendly and professional, the quality of our room was excellent, and the breakfast buffet was very nice way to start our day.

    5
    « We always choose this hotel when up here. »

    The property is well maintained, the staff is so friendly/feels like family and the breakfast each morning is over the top. The BEST ! ! ! The parking area is close and they provide a drive up area where you can unload items onto a rolling cart for convenience and there is a side button on the entry to automatically open the lobby doors. Very nice place. We have relatives in Novato and always choose "The Oaks."

    4
    « Nice Nivato »

    A good hotel in a convenient location.. front of hotel has traffic noise. Good restaurant on the hotel site. Nice pool area. Very good breakfast buffet served from 6am until 10am . Helpful, friendly staff

    5
    « Nice hotel AND great for groups »

    I brought 90 people to stay here as part of a school trip to the SF area, and I could not have been happier with our experience. The manager Travis, and the front desk staff, were fantastic. As a trip leader, it can be stressful making sure that everything runs smoothly with such a large group, but Travis went above and beyond, was incredibly organized and followed through on everything we discussed. Our check-in process was streamlined and efficient, the rooms were great, our room blocks were well-placed, and the breakfast was just what we expected. I will definitely be bringing more groups here in the future!

    5
    « great experience »

    used ADA room with 93 year old mother in law. excellent service and amenities all around. already made plans to stay again at Christmas 2016. North bound entrance to 101 from hotel is a little tricky so ask at front desk

    4
    « Napa Valley Visit »

    Professional and smiley staffs at front desk, quick grab and go breakfast, plenty of selections including StarBuck coffee. Room is little dark with all lights on and curtain wide opened. Price is fair for this hospitality at this location. Will definitely stay again and recommended to friends.

    5
    « Great hotel in an expensive area »

    This is a lovely hotel in a beautiful setting. I teach here several times a year and always enjoy both the setting and the friendly staff at this hotel. They were having computer problems with the credit card system when I arrived but one of the ladies helped me check in anyway as I needed to work on my presentation for the evening. They have a nice coffee bar in the lobby and an excellent breakfast with lots of selection. On the occasions when I have to leave very early in the morning before breakfast starts, they always offer to provide me with an early breakfast.

  • 5
    « Nicest Best Western We've ever stayed at »

    Nicest Best Western We've ever stayed at. Lobby decor was lovely. King Room with balcony, although facing parking lot, was very nice and private with trees. Location to Dominican University was excellent. Location to Marin County sights was excellent. Also not a bad drive to San Francisco or to the wine country. Staff was friendly and helpful. Breakfast was good. Coffee was excellent. Rooms were clean, very roomy and beds were comfortable. Great value for the price. We enjoyed our stay and would stay again.

    5
    « Love the Novato Oaks Inn! »

    We have stayed here many times, and it is consistently excellent. Delicious breakfast, considerate staff, terrific bed, and there is always lemon or cucumber infused ice water to fill my water bottle. We always recommend this hotel for people staying in Novato.

    5
    « Great Stay »

    Beautiful hotel! We stayed in a room with 2 double beds which had plenty of room. It had a fridge, microwave and a Keurig. I was very impressed with breakfast, which had: quiche, waffles, burritos, oatmeal with all of the fixings, juice, bagels, pastries, cereal, hard boiled eggs. yogurt, fruit, coffee, tea, hot chocolate and water.

    5
    « Much Better than the Typical Best Western »

    Great stay in the Best Western Plus. Comfortable bed, well furnished room, and quiet. I would highly recommend this hotel near to the 101 but still secluded. Well deserved very positive reviews. Good restaurants in the area and okay breakfast.

    5
    « The Best-Western Best Western in the Bay Area »

    I've been staying at this particular BW since 2006, one and off through out the year for all of my work and pleasure at Sonoma Raceway. It's big, clean, has a great restaurant across the parking lot, the race track is literally 15 minutes away, and SF is about an hour away. The GGB is 30 minutes north. If you needed a place that was half way to the City and Wine Country, this is the place.

    5
    « Great Hotel »

    Love staying here on business trips. Great breakfast, hotel is clean, rooms are nice, staff is friendly, Wildfire restaurant is great, gym is great, pool is great and the poolside fire pit is really nice at night.

    5
    « Novato Paradise »

    The Novato Best Western is located off the main freeway where is it close enough to have accessibility, but not too close to create high road noise in the rooms. The beds in this hotel are simply outstanding, and you can be assured of a restful nights sleep. After that sleep you will be greeted by an excellent breakfast selection and courteous service from the hotel staff. A great place to stay.

    4
    « Very nice and clean but a little noisy »

    We were very impressed with this hotel for everything except noise level. It is immaculately clean, the front desk staff is friendly, and everything seemed to be just fine until we got to our room. Apparently the children in the room above us needed to work off some energy, but the noise coming through the ceiling from their running back and forth was quite dramatic. Then some people checked into the room next door and the sound coming through the walls was so audible we could have taken dictation and never missed a word. Apparently when this hotel was built they forgot to add sound deadening in the walls, ceilings, and floors. Otherwise it was great.

    5
    « Great place to stay »

    We were looking to stay somewhere in the area and I found this deal on Groupon for 2 nights. It was a great price, the hotel was very nice with clean rooms and one of the best continental breakfasts we've had. Hot tub and pool were very nice along with a cool firepit to sit by and pingpong table!

    4
    « Comfortable »

    This hotel was clean, the staff was accomadating, and the bed was very comfortable. The restaurant connected was a little pricey, but the hotel is not too far from a mall where many different options are available for food. 10 minutes or so from the Golden Gate bridge

  • 5
    « Alwways excellent »

    We feel this is an unparalleled Best Western Plus for comfort, convenience, amenities and level of personal service, and this is our #1 choice when we visit the SF Bay Area in general and Marin County specifically.

    5
    « Traveling and Training Alone »

    Wonderful place to stay if your traveling alone for a conference or training. I attended Marin Humane Society Training and had to attend training alone. No one else from my department could go. I felt very safe and well cared for while staying at this Best Western.

    5
    « Wonderful place to stay! »

    I enjoyed this hotel 12 years ago when visiting the SFO area and was pleased it was available for our stay this time as well! It is wonderfully located between the Redwood forests, beach areas, the city and Napa Valley. I felt very comfortable, safe and was pleased with the staff and the ammenities. I will DEFINITELY stay here when visitiing the San Francisco area in the future!

    5
    « Very, very nice! »

    This place was so nice! We really had never stayed at a Best Western that was this nice. The staff, especially Judy at the front desk, was VERY helpful and the room was amazing! We were kinda sad that our stay was so short! Will definitely stay here again when going into the city!

    2
    « I'm rating this as poor because of my experience at check in »

    The hotel, in general, is a nice hotel but I am extremely upset at what happened to me at check in. I was there for a memorial service, with reservations for over a month. At check in, I was informed that an earlier employee had let someone check into my room with no connection to my reservation. She had a totally different name but they gave my room to her and there were no more available rooms. They were calling around to other hotels and were actually going to make us go to another hotel when someone apparently canceled and we were given a room. They actually said we were "lucky" that something became available. As if we weren't under enough stress already. I have stayed in hundreds of hotels and have never had this happen. I'm still questioning how someone can check into a room with a different ID, address, phone number and credit card than that with which the reservation was made. Extremely stressful and made us late for that evening's service.

    5
    « Celebration of Life »

    Was in town for my husband's Celebration of Life, the venue recommended this and there were a total of 7 rooms rented. Everyone enjoyed their stay, the location was perfect - would highly recommend stay here.

    5
    « Best choice »

    While visiting family we have stayed at other places but found Best Western Plus to be the best and most comfortable. Everyone is so happy and helpful. We'll be back again very soon. The location is perfect for our needs.

    3
    « A little disappointed »

    I had read all of the terrific reviews before I booked this room. I was a little let down when I got there. Check in was weird, it was almost as though I had walked in on the middle of something. When I was bringing my suitcase in after check in, the girls opened the door automatically for me and the door pushed me off of the step, the door opens out. OK, accidents happen and they were trying to be nice. My room faced the back of the property. My view were some weeds and a chain link fence for the pool. The room itself was OK. Clean, small, but comfortable. The bed was OK. Breakfast was OK.

    5
    « friendly and clean »

    friendly and clean. comfortable. easy to get to. staff is excellent and nice. we got in late due to plane delays and front desk allowed us to leave our car in the short term parking since we were leaving for the business course early the next morning. location was convenient to Pride Institute. it was quite. didn't get to use the pool due to all the rain. nearby restaurant was nice but didn't have chance to try it. highly recommend to stay there.

    5
    « Best Hotel Experience »

    We were extremely impressed with this hotel. We were there for a week and not once did we experience a staff member who was not friendly and helpful. Always greeted us with a smile and a hello. The hotel was very clean and a nice breakfast with many choices. We have family living in Novato and we are so happy to have found a place to stay that meets our standards and gives us opportunity to be with our family and not underfoot. Keep up the good work!

  • 5
    « Felt like home »

    I was very impressed with the decor and the overall experience. The rooms felt like a luxury home and were very cozy, which I find unusual for most hotels. I loved the balcony with the beautiful lush views. I look forward to booking again soon I hope!

    4
    « Up on a hill, close to Highway 101, quiet »

    Always a nice hotel. Friendly staff, clean rooms, very nice breakfast with many choices, affordable. While it is close to H101, the room is quiet. Bed very comfortable. Our first floor room even had a nice patio with chairs. Coffee maker is a Keurig, coffee too. They have Starbucks coffee always available.

    5
    « Beyond Expections »

    I truly enjoyed my time spent at Best Western, the pictures didn't do the hotel justice. The staff was very inviting and accommodating. The room was very clean and smelled fresh. The bed was beyond comfortable, like sleeping on a cloud. The bathroom was super clean and the shower's water pressure was perfect. Overall, the best hotel experience I have had.

    5
    « Nice relaxing place »

    We really enjoyed our stay at Novato Oaks Inn! A very pleasant atmosphere, nice hot tub and great breakfast choices.The staff were very nice and professional. They did everything they could to make sure our stay was a very good one.

    4
    « Comfy & convenient en route to Napa Valley »

    Our flight was late into SFO and we were headed to Napa Valley. This was a very comfortable and convenient place to stay along Highway 101 on the way to Napa Valley. We took advantage of the restaurant Happy Hour and had a great dinner. Rooms were attractive and the bed was comfy. Breakast provided lots of healthy & tasty options. Easy & enjoyable stay.

    4
    « Best Western Navato »

    This was a great hotel with a great staff. The batteries on the television remote were bad, which made it hard to turn the television on and off and change the channels, but that was the only drawback.

    5
    « Good night sleep in Novato »

    Was pleasantly surprised by the quality of this Best Western in Novato. Clean room, easy check-in/out, nice staff. Will check-out fitness room next time. May recommend this as an option for budget conscious Sonoma visitors - it's further away (another 30-40 min to the first winery) but should be considered.

    5
    « Excellent choice »

    Only stayed one night but was very satisfied with hotel. Very clean and good location for visiting wine country and San Francisco. Excellent presentation of complimentary breakfast. Would definitely recommend this hotel.

    5
    « Great stay »

    Meets/exceeds high expectations every time I stay at this hotel. The restaurant next door has great food and a great bar with friendly local folks. I've stayed at this hotel many times and will continue to do so in the future.

    4
    « Good Location and Accommodations »

    We stayed several nights at BW+ Novato Oaks for our recent visit to the Bay Area. Location is nice with very easy access to hwy. 101; unfortunately, this meant there was a bit of road noise in our street-facing balcony room. Aside from the road noise, we didn't hear anything from neighboring rooms (unsure if they were occupied). The balcony looked out onto trees and was quite lovely. The hotel itself is broken up into several different buildings, and I think building 1 (where our room was) may be the oldest. The hallways leading to our room?and the room itself, unfortunately?smelled rather musty upon each initial entry. Even so, everything was tidy and it's easy to see that the proprietors have taken great care in updating furnishings and decor so it appeals to contemporary sensibilities. Moreover, the room featured plenty of charging ports/plug-ins, which is convenient and surprisingly lacking in many mid-range hotels. I wish there was a rating between Average and Very Good, because I think that's where this hotel would fall. Friendly staff, nice breakfast spread, comfortable accommodations and convenient location make it a solid choice, especially if you can get a deal on a travel site. Still, I think we would thoroughly explore other options before staying here again.

  • 5
    « Excellent hotel and great area to have a vacation! »

    This hotel was really beautifully clean, the employees were both friendly and helpful. We found the bed to be incredibly comfortable and it had plenty of pillows, which I love.The in room Keurig was an added bonus! There are numerous restaurants and grocery stores very conveniently located near the hotel also.

    5
    « The best value for your dollar! »

    This hotel was beautiful! The staff was kind and attentive. Each room had a terrace with a table and chairs. The breakfast buffet (included) was fresh and tasty. I would have loved to spend a week there! There is also a beautiful walking trail behind the building I highly recommend!

    5
    « Great all around Hotel »

    The Novado Oaks Inn Best Western provides a great value and has top notch staff to support what I consider a beautifully perfect stay. Clean, neat and continental breakfast like none other. the staff go far out of their way to ensure a pleasant stay. Parking is easy and close to rooms. My kids really enjoyed the Deer that graze just feet from the hotel.

    5
    « Good place to stay »

    We wanted a place to stay on the way to Sonoma. The front desk staff was friendly. The room was clean and comfortable and very quiet. No a/c cutting on and off. There was a continental breakfast. I felt like they went the extra step by adding lots of choices. Everything from an oatmeal topping bar to make your own waffles. There was an outdoor pool, that we did not use, but looked nice. Next to a restaurant, the Foxfire, which I would also recommend. And a Burger King, if that is your need too.

    5
    « Last Minute »

    Pleasantly surprised at being able to book a room so last minute. I was on the 3rd level with a balcony that looked over the hills and I could see some of the Bay. Due to the circumstances of my stay, i was relieved to be in such a nice place. Staff was great. Definitely recommend.

    2
    « Don't stay here if you want a good nights sleep »

    We stayed here with some friends and no one slept very well. We got a "family suite" which would have been great for our family except they gave us the loudest room in the hotel. We were up all night, it sounded like someone was playing music or a very loud TV in our room. Beds were blown out and the room felt a little dirty. I would never stay here again.

    5
    « Terrific Accommodations, Friendly Staff »

    Novato Oaks is a regular destination when visiting San Francisco and Marin County. I've been staying there on travel and business for over ten years, and the experience is always delightful. The rooms and amenities are first rate, and the staff is always friendly and helpful. The free breakfast is a perk; it's not gourmet food but it's filling. Easy freeway access, and a fabulous restaurant across the parking lot.

    5
    « Amazing place for a hotel »

    My best friend and I went to the Wildfox for dinner and decided to stay at this hotel that evening. What a pleasant surprise when we checked in. The staff were sooo friendly and courteous. The room was large and the amenities were nice. The lobby is very airy. The breakfast was really quite good. They even had a hot egg dish along with bagels, etc. The coffee was quite good too.

    4
    « Nice and Close »

    We gave baby shower this past weekend in Novato at Wildfox restaurant. We are not from the area and needed a place to stay that was near by. Novato Oaks was within walking distance to the restaurant and made it so easy and convenient. We used the conference room to do our flower arranging and that was a real bonus! We will stay here again after the baby arrives.

    5
    « Beautiful Hotel, reasonable price in expensive area »

    This is the first time I have taught in Novato so I had to find a suitable lodging. Though I often stay in Best Western, the quality is sometimes variable, but this one was so outstandingly good that I feel the need to give them the positive review they have earned. For the bay area, the price on the hotel was on the lower side, yet the hotel is of excellent quality. I was especially impressed that the desk staff told me they were starting breakfast at 4:00am for certain guests that were leaving early. Though my wife and I only took a banana and and apple on our way out, I was very impressed with the accommodation they were making. The room was lovely, the Keurig machine in the room was a very nice touch for a coffee lover like me, and the pillows were very comfy. I can honestly say this is the nicest Best Western I have stayed at ever. The only other thing I could have wished for is a plug-in for my Chevy Volt.

  • 5
    « Nice hotel »

    Nice hotel, staff and accommodations! Loved that there was a restaurant attached for cocktails. The continental breakfast was a nice bonus. The bed was comfortable, the room was spacious and the patio was a plus.

    5
    « Best of the Best Western Inns »

    The service, food, quality of rooms, location are excellent. I have selected this accommodation over all the others in the area. I have regular need for a room because of a business interest in the area. Before using the Best Western Novato Oaks Inn, I was directed to other accommodations in the area. They do not compare.

    5
    « A consistently excellent experience »

    This Best Western Plus property is excellent -- well managed, comfortable, wonderful employees, great breakfast, convenient to freeway without the noise (nestled against the hillside), lovely pool and relaxation area, and even has a reading nook with a small library. Adjacent to the hotel there is a very nice restaurant with good food and vibrant bar area. This is a definite PLUS hotel and we feel should even be rated a notch higher.

    5
    « Family Vacation »

    We stayed at the Best Western Novato Oaks over the holidays while visiting family. The service and quality were exceptional for the price. We reserved two rooms by phone and the staff person I spoke with made sure they connected and were the rooms we wanted. This is a great hotel for families but is one I'd also stay in for business or traveling as a couple. The hotel was quiet even on New Year's Eve. Breakfast had enough variety to meet all our needs. The highlight was asking for hiking ideas and they front desk had a stack of hiking books for us to look through and photocopied a page for us to take with us. Higher end hotels often can't provide that level of service.

    5
    « Novato Stay »

    The hotel had more character because of the designer of the facility, Frank Lloyd Wright. It was tucked away just off the freeway but very clean hotel. The breakfast could use some additional options but it was free with our stay.

    4
    « Nice Stay »

    The Novato Oaks is a nice comfortable hotel. We were coming back after moving from the area and I wanted to stay close to the highway for easy access. The hotel is clean, staff is helpful and I always like Wildfox the restaurant on the property. Would recommend if you need to come to Novato.

    5
    « Great stop »

    Flight from Dallas to San Francisco early in the morning and a nice day with a friend. Driving North to Napa (long day & very tired) & this was a great stop : good restaurant next door, beds are comfortable, staff is very nice. All around... very comfortable. Daughter (5yo) got to pick a gift from a basket. Breakfast in a.m. was tasty. Hit the spot in the tummy & the pocket book (free). They could use more tables. It was so full we had to eat in our room. Automatic double doors at front entrance were nice especially with loaded arms.

    5
    « Always Our Choice »

    We have family in the area and we always stay at the Novato Oaks Inn when we visit. The staff is friendly and the rooms are clean. Complimentary breakfast has nice choices and there is always coffee for guests in the lobby. The real plus to it all is the adjoining restaurant Wild Fox. Food is very good and the bar/lounge is small but cozy. One can also eat outside in the patio where there is a fireplace for chilly evenings.

    4
    « Convenient & Comfy »

    My husband and I have stayed here several times and always enjoy it. The rooms are spacious, beds are comfortable, the staff is friendly and efficient. Love that there is a hot tub & pool. Breakfast is pretty good and there is always coffee & tea available in the lobby. Easy on and off the 101 & 20 minutes or so to San Francisco depending on which part of the city you are going to. My only complaint is the inconsistent temperature of the room. It's hard to maintain this so it's either too hot or too cold and the air-conditioning blows on the person closest to the A/C. Other than that it's a really great great place to stay and the Wildfox restaurant next door is delish. You can get room service but they tack on an extra fee for delivery plus gratuity.

    5
    « Very friendly and clean »

    Staff was great with helping surprise my husband with his b-day card and cake being in the room before us. They also gave us a free bottle of wine and chocolates. The jetted bathtub was awesome and loved having the room we did because we didn't share walls with anyone

  • 5
    « Best of the Best Westerns »

    This Best western is my favorite and stands out in this chain of hotels...location wise and overall quality is exceptional. Fair prices also...the Wildfox is a great restaurant right next door. I stay here often and will be back!

    4
    « Conventiently located, comfortable, and good service »

    The staff was very hospitable. The room was clean and comfortable. The restaurant next door (associated with the hotel) was delicious, but beware if you order room service -- there is a $5 service fee PLUS a 20% gratuity automatically added to the bill! I was glad they had a hot tub. The fire ring and ping pong table on the patio were an added bonus. Also, for some reason LARGE buck deer like to walk around in the back yard -- that was interesting. Breakfast was tasty (including the fresh donuts made locally), but the balcony where breakfast was served was always hot. They advertised complimentary toiletries on cards in the room, but then I was charged $4 for dental floss. Go figure.

    4
    « Decent room »

    Room met expectations. Night check in person could have better interpersonal skills. Location easy to access. Plenty of towels in room. Breakfast was good. The following is just to meet the 200 character linit.

    5
    « Like being at home - comfy and cozy »

    Our stay was only two days and we were literally a stone's throw from our own house; but it was like being on vacation. Great staff! Great restaurant. Just a great stay! Beds are super comfy - beautiful spa and amenities. Good breakfast and the room service was quick!

    5
    « Love novato oaks »

    awesome, my kids beg me to take them there. They love the pool and ping pong table, also great continental breakfast. Always clean and great rooms that are very accommodating to our family of 5. We visit this hotel 5- 10 times a year just to get away from the house once in awhile for fun.

    3
    « Meh »

    Antiquated ventilation system in rooms. We were either FREEZING or SWEATING. Probably got up about 3-4 times each night to lower or increase air flow. The vent is next to the bed, so it blows directly on the person sleeping nearest it. Be forewarned, the bar attached to the hotel DOES NOT OFFER half price drinks during happy hour, like the front desk clerk informed us. They only offer half price well drinks, beer and wine. We found this out the hard way. $20 for 2 drinks at happy hour! Welcome to Novato. Bed was comfortable, room was clean, breakfast was acceptable.

    4
    « Very comfortable stay. »

    My room was on the 3rd floor backing up to the hill. When I looked out my window in the morning there were 3 deer - just outside! A nice way to wake up! Breakfast was ok, bad coffee - but acceptable all In all. Good location, clean rooms and great staff.

    5
    « Wonderful »

    This hotel is very clean and was a great value for the price. The staff is friendly and was always asking if we needed anything. The room were spacious and the beds were comfortable. If given the opportunity, I would definitely stay at this hotel again.

    5
    « Family Trip »

    Great location for trips into SF, Napa, and Marin. Good local amenities; shopping, restaurants, and parks all nearby. Convenient restaurant immediately adjoining the hotel was great for a drink and a late dinner.

    5
    « Excellent Stay »

    The staff was very friendly and kind as well as informative on the area. The night fire pit by the pool and cookies completed our day. The location was right off the highway and easy to locate. Our room was relaxing and the we fell right to sleep for the night. Breakfast was delicious and there was plenty of options to choose from. We would recommend Best Western Plus Novato oaks inn in Novato to anyone looking for a good night sleep out of town.

  • 5
    « Superior Staff »

    Loved everything about this place. I was here for business and it was a fitting location near Sonoma that I needed. Judy was exceptional at telling us a few insider tips and even recommended a nearby running trail for a quick morning run for me. Clean, friendly staff, great breakfast and pretty decor... what else could you ask for in a stay?

    5
    « Absolutely Amazing »

    We stayed here with friends and family after our wedding last weekend. The staff is very warm and inviting. The rooms are extremely clean and beds are comfortable. We were greeted with small gifts for the kids, fresh baked cookies in the evening, and a small wedding gift in our room upon arrival. From the moment we contacted the Best Western to request a room block until the time we checked out, we couldn't have asked for better service. We enjoyed a few drinks at the restaurant across the parking lot before relaxing by the fire pit while the kids swam until about 10:00pm. Everyone who stayed at the hotel with us was equally impressed. We will definitely return!

    4
    « Verg good Hotel »

    We stayed here twice, once at the beginning of our trip and at the end. The first stay was pre booked the second not, however because we enjoyed our first stay so much we had no problems in rebooking. Reception staff are very helpful, professional and had good attention to customer service detail. We were able to print and download information at the business section which was very useful. There is also a guest laundry which was very welcome. The rooms were cleaned to a high standard and the bed incredibly comfortable. Everything worked as it should and the wifi was fast and reliable. This hotel is also located just off the main freeway so very easy to find. We will be back!

    1
    « Looks Good, But ... »

    I really thought that this was going to be a great hotel. The location, off 101 is great and the photos looked nice. What I found, however, in my opinion, was a different story. I thought the rooms we had were dated, although there was an attempt at updating them. The first room we had smelled to us of smoke, and the room fragrance used to cover up the smoke. After an effort to see if we could tolerate it, we asked for another. After some 'whining' they did give us another room, but when I went to the front desk to get the new key hostess was friendly and also smelled of too much alcohol, it seemed to me. Our second room was tolerable, but little more. Then the next morning our room was not made up by house cleaning. It was just left as it was, towels on the floor, bed unmade. It was like they skipped it. For the cost of this room, I won't go back.

    5
    « Hotel Stay »

    Very close with my daughter living in Novato. The property is very clean and there is a restaurant close by. This is one of the best Best Western I stayed in the one in Fremont,Ca which was next to a hospital that family was in and it was terrible. Dirty and in a bad area!!!

    5
    « Great Place to stay »

    Very cosy, the restaurant was very good. Free breakfast was horrible. not worth eating. Looks very pretty from the outside and lobby was nice. Clean very clean bathrooms and rooms and beds are good quality. My only complaint was the breakfast.

    4
    « Pleasant stay due to cordial staff »

    This hotel seems to offer good value, considering its high-cost environment. It's close to a variety of major attractions, and the staff were as friendly, attentive, and helpful as any I've encountered at a hotel. Continental breakfast included a nice variety of options, hot and cold. Minor negatives: there was a lack of towel hangers at the sink, and the in-room cooling unit seemed inadequate to lower the room temperature to my comfort without running it next to me all night.

    3
    « Solid, but could not find the "Plus" »

    I stayed for three nights. The rooms are standart, washbasin incorporated in the room. Check in personal friendly and helpful. Changed my room from facing the 101 to facing the backyard. This is much quiter. Breakfast absolut standart. Lots of plastic all around. Lobby offers free coffee. Wifi is fast. As I said, could not find the Plus here. Stayed in other BW Plus and they are much better. Nothing wrong here. Pool area is quite nice.

    5
    « An unexpected surprise »

    The Best Western Novato Oaks Inn is a top-flight, well managed, and overall meticulously kept facility. The staff is well trained, caring, and eager to help guests. The rooms are nicely appointed, and the facility is in excellent condiditon.

    5
    « I'll be back! »

    Great place to stay and relax. The lobby, business center and little library were great places to hang out in the early morning (being on East Coast Time). We enjoyed the quiet swimming pool on the backside of the hotel. The breakfast buffet was super and 24-hr coffee availability was nice too. Nice walking paths next to the hotel.

  • 4
    « Deserves the "Plus" »

    Stopped overnight at this well managed and maintained hotel en route to a holiday in Mendocino. The room was comfortable, clean, quiet, and well appointed. The desk staff members were cordial and helpful. The adjacent Wild Fox restaurant was a delightful surprise, with innovative dishes and generous portions. Reservations are recommended. Even at mid-week the restaurant filled up at dinner.

    4
    « Short & Sweet »

    General very nice. Our room was away from highway 101 so was quiet. Rooms facing front get freeway noise. I had surgery happy at 0800 so did not get included breakfast or morning swim. Overall design fits environment well. Ice cream sundae on coupon was short on chocolate; an unpardonable mistake.

    5
    « Great Staff »

    The hotel is a bit pricey, but the room was nice and the grounds were in great shape. A well maintained property. The Staff was very accomadating and pleasant. They know customer service. I would recommend this property.

    5
    « Wonderful Hotel in an area of Average Hotels »

    The hotel and staff are wonderful, clean, well appointed rooms. Its great for work, 1/2 way between SF and wine country. The onsite restaurant is wonderful and very convenient. You wont be disappointed with Best Western Novato!

    5
    « We had a blast »

    Me and my boys one night of luxury with a great staff and full of Ping Pong. The place was beautiful and wee kept. The staff was overly gracious. We came here on a whim and they made it magical. We felt like we would want to come back again and again

    5
    « Convenient and caring »

    This motel is situated just off Hwy. 101 with easy on and off ramps. It is convenient to San Rafael, where I attended a high school reunion. The staff were extremely helpful on check-in, as I had managed to forget my ID and credit cards. They suggested a solution which allowed me to stay, because otherwise I would have driven back home and scrubbed the reunion! A big "thank you" to the staff and management.

    5
    « Nice surprise! »

    We were so happy to find this hotel in the suburbs of S.F. It was getting late and we were on our way to Sonoma (wine country) the next day. We called and got a very friendly welcome! Fortunately there were rooms available at a good rate and breakfast was included. To our surprise it was a nice, newly updated hotel with lots of comfort and decorated with style like a boutique hotel. The out door area was impressive, with pretty furniture & umbrellas surrounding the pool area. There was also a hot tub, ping pong table and fire pit area and BBQ grill...felt like a mini resort. Nice surprise!

    5
    « The very Best Motel in Novota »

    This is the very best, of the Best Western motels. Excellent in every respect. Clean, modern, quiet, easy access to freeway, caring staff, it is the whole package. The rooms are large and the decor is nice. The included breakfast is adequate and well stocked and presented. The Wildfox restaurant is very good. Make dinner reservations ahead of time because they do get busy.

    5
    « Warm welcome, excellent hotel »

    We arrived at the hotel bone-tired just before evening fell, after our flight from DC to SFO and a car trip up the West Coast before turning towards Novato. I don't recommend doing this on Labor Day, unless you like traffic jams. The exterior of the hotel looked fine, but the interior was even better. This hotel clearly deserves the "Plus" label, it is a cut above your average Best Western. We were warmly welcomed by Nadia, who hastened to give us the room we preferred and gave us a discount voucher for the nearby Fox Restaurant as well as two tickets for dessert. A few minutes later, she called our room to ask whether we liked it and if everything was in order. The devil is in the details and a touch like this surely helps to qualify this hotel as excellent. We were only passing through and stayed for just one night, and that is my only regret. We were so comfortable there, we could have stayed longer. The room was clean, we slept well, breakfast was fine, and checkout was a breeze. What more can anyone wish for?

    5
    « Wedding Party stayed here »

    the location is great- easy access to and from Hwy. 101...geographically great for Marin, San Francisco and the Sonoma wine country. The room was well appointed, clean, free wifi, Kureg coffee maker, frig, room service available and the place was quiet.Price was fair, continental breakfast included--very god. The Wild Fox restaurant is next door- they provide the room service. WE had dinner there and the food was great with a nice menu selection. Burger King is across the street, if that works better for you.

  • 5
    « Loved this hotel »

    Very happy stay with you. Another great Best Western experience. Try to look for Best western wherever we stay, as we love the service. Tried a Hallmark the previous night, only because we couldn't find the Best Western, and their breakfast service was a shocker.

 

Getting to the hotel ...

All directions
·From: The north. Take Highway 101, exit at Alameda del Prado. Stay right on off ramp onto Alameda del Prado. The BEST WESTERN PLUS Novato Oaks Inn is on left side. ·From: The south. Take Highway 101, exit at Hamilton Field. Bear left at fork to Alameda del Prado, continue on circular off ramp over highway. Right at stop sign. Continue ¼ mile. The BEST WESTERN PLUS Novato Oaks Inn is on left side.