BEST WESTERN Hotel Palm Court Inn,  Modesto

4.0/5  - based on 206 guest reviews.
2001 W Orangeburg Avenue, 95350-3741, Modesto, United States - See map
+1 209 521 9000 +1 209 521 6034

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Spa
    Spa
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 206 traveler reviews
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Welcome to BEST WESTERN Palm Court Inn! If your idea of roughing it is visiting Yosemite National Park, but still feeling comfortable and pampered, our Modesto hotel was made for you. Spend your days hiking the trails, or tour the nearby Blue Diamond Almonds® facility. Wine tasting at Gallo Winery® is a must, whether you're here for a vacation or for the Modesto Junior College and college sporting events. Nothing complements a great game like a wine flight, right? Plus, our helpful staff members are always on hand to help you put together the perfect itinerary. Fully renovated in January 2013, you'll feel right at home when staying with us. Enjoy courtyard views from rooms and easy access to Highway 99, perfect for business travelers. With the Modesto Convention Center close by, we welcome a number of trade show attendees and employees from around the country. Instructors and students at the junior college also depend on us, and we happily accommodate groups with blocked rooms. Sporting events from softball to soccer and even our famous mud run is a big reason many guests stay at our Modesto hotel. After the big event, tour the McHenry Mansion or visit the Gallo Center for the Arts for a touch of culture. Pick up one of a kind souvenirs at the McHenry Museum, or head to Graffiti Night - one of our most beloved local events. There's something for the whole family. On the other hand, a day of lounging and relaxation might be in order. With our pool and spa beckoning, it's easy to spend your vacation resting up. Take advantage of our fitness room with state of the art equipment so you don't have to miss your workout routine. We're also close to Save Mart®, so picking up those essentials is easy. Whether your vacation is relaxing, invigorating or filled with adventure is up to you. Book a room at BEST WESTERN Palm Court Inn today and get ready for sunny California!

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Room 1

Guest reviews


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based on 206 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
60
Verygood
 
81
Medium
 
49
Poor
 
6
Horrible
 
10
Business Business 52
Couples Couples 47
Family Family 64
Friends getaway Friends getaway 22
Solo travel Solo travel 8
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Palm Court Inn,Modesto
  • 4
    « Good hotel »

    This is a good hotel, travelling around California for the last 3 weeks we've stayed in a lot of places so have pretty good judgement. The first room we were put in although visibly clean had a real bad smell of pee next to the bed. We were quickly moved to a different room by a very apologetic lady on the desk which we were very happy with, although a socket was hanging off the wall (didn't bother us). The lady who runs breakfast was so nice, she seemed to genuinely care about everyone eating and was very passionate about what she prepared. Wifi was good, hotel and parking felt safe.

    1
    « review »

    This stay was Horrible ... I have had to stay in a hotel from time to time because my house caught on fire. On my 4th time staying at this hotel between 5:00am and 6:00am a man entered my room. I immediately called the front desk. She asked me to bring the keys to her , so I did. She said she didn't know how that happened. I then asked a manager to call me. They called and said they didn't see anything on camera. They were coming to work on my house again so I again went back to the hotel to rent a room because it is very close to my job. I asked if there was something being done about the problem and she said no ma'am because there is nothing to be seen. Being angry at that statement . I asked the front desk girl to show me the video and what do you know the was a man who entered my room and immediately left and ran off the property and down the street. Then the front desk girl (Maria) turned the whole thing around and said I was lying and couldn't rent the room. This place should be shut down. I was in my room asleep alone and a man off the street was able to enter my room and the hotel did nothing about it and said I was a liar and must have given the man the key. When I gave them the 2 keys they had given me. If you are a single women PLEASE<PLEASE don't stay here they care nothing of your safety. This is completely outrageous.....

    4
    « Very nice hotel at a very reasonable rate »

    Thirteen of us traveled the five plus hours from our home town in the Eastern Sierra. Check-in was slow for the six rooms we had reserved due to only one clerk on duty. Clean, spacious rooms. Adequate breakfast considering it's served in a room just off the lobby. Only complaint was the huge pillows, but it's just time to drag along my own pillow, because how can anyone get the perfect pillow right? All were happy campers!

    5
    « loved the suite rooms »

    we really like this hotel, its close to everything, Our friends live close by so it makes it convenient.front staff is very nice, we like that it is pet friendly, even though we don't always have our pet

    1
    « Not the "Best" choice »

    Had to deal with many problems including noise and parking lot partying that was broken up by desk clerk and a taser? There are better choices available. Pool had caution cones very tight parking with damage.

    5
    « Top Quality »

    This property was very clean on the outside as well as the inside. Easy access to Downtown and the Highway 99. Very quiet property and priced reasonably. Would highly recommend this property however I would not recommend Trip Advisor. I am a man of few words, but like to compliment when deserved but unlikely to meet word count requirement by Trip Advisor unless I rant like I am doing now.

    2
    « When price is too good to be true! »

    Let me just say, I usally book Marriott property's, a couple of Best Western/decent, no problem! It been a long day, arrived really late, pass 12am, tired, set alarm 6am and fell asleep.......to be woken up before 5:30am! I don't know about you but every second of my sleep means a lot to me! My legs had at least 10 bug bites!!!! Oh my goodness and I had an all day meeting!!!! Besides that, my door could not close from the outside, so I left and made a called to the front desk to lock it up after me!

    3
    « Old motel updated »

    Priced right, clean. Old motel but rooms are updated. Sidewalks are in need of repair. Breakfast is mediocre, at best. But, we just needed reasonably priced lodging in the area and the reviews were a bit generous. It fit the bill at the time but we would probably rethink it in the future.

    5
    « Visiting Friends »

    As we travel to visit friends and travel in general we want to stay at a hotel that is constantly comfortable and reliable. You can never go wrong with Best Western Hotels. They provide all you need a great breakfast, a comfortable bed, fitness center and even a pool. They are always clean and well maintained including everything a great combination.

    2
    « The less than great end to a crappy day. »

    First off, this is the last time I plan on ever setting foot in Modesto. This was a crap day from start to finish, and the night isn't looking much better. First off though, checking in was a breeze. Took a grand total of 3 minutes. The guy I talked to was great, and seemed genuinely pleased to see me. The room looks and smells clean, and is more than spacious enough. However, this room is lousy with problems. And here we go. Things that need repaired in Room 119. Tub faucet leaks a steady stream. The seat cushions on the chairs for the table are dead, and and the chairs are too low for the table. Needed to use pillows to sit high enough. Threshold between the room and the bathroom is gone and has created a trip hazard. Internet connection is bad. Real bad. It kept dropping off and coming back on. The shower faucet feels like it may have an internal corrosion issue. It was extremely stiff to turn. The electrical outlets are nothing less than dangerous. One is trying to fall out of the wall, and ALL the others are so loose. It's a crap-shoot if your stuff will remain plugged in. While I would hope that this level of upkeep problems is unique to this room, I sort of have my doubts. As I read through the previous reviews, I noticed that Management doesn't bother to respond to any reviews, good or bad.

  • 2
    « Didn't feel safe! »

    We stayed here for just the one night as part of a coach tour. Thankfully it was only for 1 night! Our bathroom wasn't particularly clean and I found hairs everywhere. Our allocated room was right next to the swimming pool, so was really noisy. We went off for dinner up the road - just didn't feel like a safe area to be walking around in. We came back to the Inn around 10pm and there were still kids running around the complex screaming and shouting and the pool was still open much to our despair as we just wanted to sleep. Credit where credit is due, we called reception and they did come and close the pool. Breakfast - not the healthiest of choices so I personally struggled to find anything I could eat.

    4
    « Stop Over Visit »

    Used this hotel as a stop over after an 11 hour flight. Journey from San Francisco airport to the hotel was straight forward and took about an hour Hotel was clean and reasonably priced with hot breakfast included. Wifi was easy to connect to with a good signal

    3
    « Tolerable »

    Room was small but clean and staff pleasant. Shower had one of those curtain rods that arc outward into the room, presumably to make more room in the shower. However, the shower curtain was too short and lightweight to stay in the shower, so water got all over the floor. Windows open onto communal pathway so you have no privacy or safety if they are open. Rooms have fridge and microwave. My coffeemaker didn't work, nor did all the outlets in the room. Free wifi worked well. Unappetizing breakfast included in fare. Small synthetic pillows. Hard to use TV as no channel guide included.

    3
    « Maintenance issues in the hotel need to be managed better. »

    It's OK, priced right!. There are maintenance issues in every room I've occupied. The service is good, the rooms are clean, and the beds are very comfortable. The court yard is very nice. Nice to see the menu better for breakfast . The dining area very small, felt uncomfortable. .

    5
    « Once again an easy way of having good accommodation »

    First road trip as older adults and comfort means a lot. We have had 3 best westerns booked and whilst they had a charm all of their own we could be sure of good basic accommodation. This was one of them. Comfortable beds, clean rooms and coffee makers in the room. Solid places to stay.

    1
    « Doors slamming until 3 am on weeknight, could not sleep »

    I could not sleep until close to 3:30 am on a weeknight because so many guests were closing (which sounded like slamming) their doors. I heard it from every direction. I know it's partially the locking mechanism that is somewhat unavoidably loud; however, it sounded like people were slamming their doors throughout most of the night. When the guests next door slammed their door, my head would get rocked forward (like when a bus makes a sudden stop) when I was leaning against the wall headboard & pillows. The wall would shake. Also, children ran loudly and screamed in the night. A group of adults drunk beer, smoked cigarettes, and talked at a normal volume outside my window. It felt like they were talking inside my room it was so loud. People knocked on doors also quite loudly and shouted at each other to open the door. While the room did not smell like smoke, I had to breathe it in everywhere else. People smoked outside my door, at the patio table nearby, by the pool and jacuzzi, and on the upstairs balcony where the smoke would waft everywhere. I honestly feel sorry for the foreign tourists that stop here on big bus tours. Not all hotels in the U.S. are this terrible.

    4
    « Take The Good With The Bad »

    I stayed here as part of the Amgen Tour of California. The breakfast was very good, even though the hotel was extremely busy. And that was the only downside: there were a lot of construction-type workers staying here and they were a bit loud at night and again early in the morning.

    5
    « Our stay in Modesto »

    We were staying at this hotel to be near family. So the drive to there house was not far at all. The hotel was very clean. The room was clean and the bed was very comfy.The breakfast was good. The staff was friendly checking in and out. Didn't swim but it looked inviting. I would stay there again next time we are in town visiting.

    5
    « Attitude makes the difference »

    This BW property is a good value not just because it is well maintained and conveniently located, but because the staff on every level seems to have the attitude that the guests are important to their success and that is reflected in the positive way in which they interact. While so many properties today act as though they are doing you a favor by allowing you to stay there, you can tell that these folks value your business and show it in a number of ways that add up to an overall enjoyable experience. You won't be disappointed!

    3
    « Internet is unrealiable »

    I had to move to another hotel because the internet wouldn't work about 80% of the time. If you don't need internet the hotel would be okay. You can hear noise from other units. Lots of local eating and some shopping is available within walking distance

  • 4
    « Dated .. but so am I »

    Everything was grand, the room was a nice size. The bed slept well and the noise level was low. Great access to restaurants and grocery. Back to the express way was a breeze as well. Bring your swim gear.

    4
    « Clean rooms, good service and location »

    Stayed here while my mom was ill. They gave me a nice hospital discount, and were able to get me a room on short notice. The pool is a nice place to hang out, and the breakfasts are decent--not your typical continental, with eggs, sausage, and waffles along with all the typical fare. Plus, there's a decent Mexican restaurant within walking distance. I will stay here again when in the area.

    4
    « Consitantly Pleased »

    This hotel was just another example of why we like to stay at a BW hotel. It was clean, comfortable, and the staff was friendly and accommodating. The location was great and within walking distance of a couple of good restaurants. We also always like to stay at BW's because of how the hotels are laid out. We really like the fact that we can usually park our car right in front of the door to our room or at least somewhere pretty close. Thank You BW Palm Court for another comfortable BW stay!

    4
    « Nice Place to stay in Modesto »

    The hotel was nice; the room was comfortable, although a little small. The breakfast was great. I did not like the outside room entrances and there was no elevator. However, I did like the court yard with the palm trees and flowers. I was enjoyable sitting out there. It was a good value for the money.

    3
    « Helpfu, friendly Staff »

    Older hotel, but clean room and good bed. The staff was super helpful and friendly. We were given a great recommendation about a nearby restaurant and informed about a car show in town. We attended the Car Show and enjoyed it.

    3
    « Just one day! »

    I love best western hotels but this is the worst of the best wst. I have seen before. Old, small size and not tranquil. There is under average of best western according to other ones. Not suitable for family, it is OK for business just one day. Price is usual.

    3
    « Just don't put anything on the floor »

    Better than expected , I really loved the bed . I had no problem with bug bites as O made use of the hot water and scrubbed myself squeaky clean from top till bottom ( you won't be so tasty then ) Only peeve was when I dropped my neck pillow to the floor , it ended up with a stain . Other than that , there is minimum security and that's not very good seeing how anyone can just walk in and out with no problem . Great breakfast waffles and tasty sausage but try not to eat when group tours are in the small room , as in our case , they gave us so little time to eat , we had to just grab and ended up annoying the staff .

    5
    « Our Stay »

    We had a very nice, comfortable stay while attending the American Grafitti car show on Saturday, June 11th, in Modesto,,Ca.We will definitely come back and stay at the Palm Court Inn. sincerely, Charlotte and Jim Gerow

    4
    « New Bathrooms »

    No complaints. The bathroom looked new and was very clean. The bed was firm and the TV had all the channels. The breakfast was good and I liked the little waffles the maker did. It was very busy, had two travel buses, and the noise level was a bit higher. I don't know if I'll be driving on 99 again, but would stay here again if I am in the area.

    5
    « Great value - helpful staff on a busy weekend »

    Graduation at Stanislaus State but we didn't make a reservation in Turlock early enough. This turned out to be the perfect solution. Thanks for the friendly and accommodating staff. Comfortable beds, quiet room.

  • 5
    « Palm Court Inn »

    My company has put us up at the BW Palm Court Inn many many times over the past five months and would choose to stay there even if I wasn't working. It's CLEAN, comfortable and the staff is amazing every time!

    1
    « bug bites »

    I am a frequent traveler for business. I am on the road majority of the time all across the united states plus I book hotels for my crews. Being a frequent traveler there is nothing worse then running into an issue of bed bugs or bug bites in general. All items must be sterilized and so on plus causes further issues in the week. You would understand of this has happen to you. This is not the first time I have ran into this issue but hopefully it is the last.

    4
    « IOOF Business Conference »

    Very good place to stay. Clean pool and access to fitness center. I will book my next conference trip here. Nearby to shopping and food courts. Close to Freeway access. Hotel employees were very helpful and professional,

    1
    « Terrible »

    This property was very loud and noisy. It was marginally maintained. All of that (and more) could/might have been overlooked if, after multiple attempts, I was able to get a reciept. But, that simple task is far beyond the capability of the staff at this hotel.

    4
    « we enjoyed our stay »

    we only stayed 1 night but everything went according to plan and we would stay here again. Service was good and the breakfast was too, we usually enjoy staying at BW, there're dependable good and clean and the breakfast is very adequate

    4
    « What a nice surprise! »

    We were working all day at the nearby Clarion, and since we've consistently had terrible experiences with Clarion sleeping rooms, we booked into the BW instead. It was lovely! Our room entrance was off a central open courtyard that was filled with blooming roses and statice, palm trees, and lush shrubs. The room was comfortable, with a well-lit bath, and the rate included a typical BW breakfast. We sat outside by the pool in the evening, sipping wine, watching the birds, and enjoying the greenery. A nice way to unwind after a long day.

    5
    « great place for the $ »

    Very clean, my room in the courtyard was quiet, clean, and the bed was very comfortable Very nice breakfast is included. There is a nice pool area , its small, but nice. There are a lot of restaurants in the area most of them in walking distance.

    5
    « Three Girls on a Road Trip »

    Clean, Quiet, with friendly staff - well located to I5 - pleasant surroundings and great breakfast - Excellent Front Desk Service - the first Best Western we stopped at was full so the front desk called ahead to this location and they made every effort to give us a good price.

    5
    « Great place! »

    We chose this Best Western due to its convenient location to the hospital our son was admitted to. Call the hotel directly for a fantastic hospital rate. Our stay had to be extended and the rate helped us immensely. The staff is friendly & helpful. The rooms are clean and quiet. There are plenty of restaurants and shopping in the immediate area.

    5
    « Pleasantly Surprised »

    I was pleasantly surprised with the quality of this hotel. Room was very well appointed. Had a microwave and a fridge. Staff was warm and welcoming. Bed had a quality mattress on it. Did not sink when I sat or lied on it. Breakfast was very good( sausage was cooked well done like I like it). Also, this hotel gives an AARP discount.

  • 4
    « Not a lot to say one way or the other about this place. »

    The motel is a moderately priced, somewhat upscale facility. Finishes were good and it was immaculately clean as expected. Our room smelled like smoke and the lighting in the room was on the dim side. It does allow pets. While it's not a spectacular place, we would stay there again.

    5
    « A day in the good life! »

    The staff is outstanding: Adina, Maria, Rita, Evelyn, Kylie, Lily, Kat, Sam and all housekeeping staff were wonderful. The property is kept very clean and the hot tub was HOT. We fell in love with the cute cats.

    4
    « Nice Stay »

    We especially appreciated that Saturday morning breakfast hours were earlier than most places as we were headed out at 6:15am for the Turlock Swap meet! Freeway noise is noticeable outside the rooms, but the rooms are surprising quiet. Several restaurants within walking distance

    4
    « Clean and comfortable »

    We liked this hotel because it was close access to 99, friendly staff, good value, and very clean comfortable rooms. Traveling with our daughter & grandson and small dogs. This hotel is pet friendly with a small fee per room, which is reasonable. They inner courtyard, is clean and has a lush lawn area. Grandson says breakfast is awesome! Waffles, eggs and sausage. Fruit, cereal & yogurt for grandma. Win win.

    5
    « personal »

    the best motel i'v stayed at in years. Very accommodating and understanding to our needs. We were given a discount because we were in the area for a family emergency at the hospital that required a flexible schedule and length of stay. The staff was kind, understanding and welcoming. The breakfast was one less worry on a list of many.

    3
    « Clean room and friendly staff »

    My door would not stay shut and had to lock with deadbolt it for it to stay closed. Bathroom door would not close at all, no telephone in my room and the remote would not work. The staff was friendly and nice and the hotel was clean.

    4
    « Nice and quiet »

    Room was really nice and it was really quiet even though the hotel was packed. Hotel is close to a lot of restaurants and shopping and really close to the highway. Nice hot breakfast in the morning and wifi is super fast which is rare for hotels.

    4
    « Seems a little pricey for Modesto...but very nice »

    Nice clean room and very friendly staff. Breakfast was nice...better than continental for sure. Hotel exterior and interior were clean and neat as well. Easy freeway access and close to restaurants and stores. Would stay here again if I were in the area.

    3
    « Sleepless night »

    This is a typical Best Western, nothing fancy but clean and otherwise acceptable. EXCEPT that it was a cold night, and there was only a light blanket on the bed. There were no extra blankets anywhere in the room. I should have called the desk and asked for more blankets but instead I slept under my coat all night. We turned the heater down because I hate sleeping in hot rooms, but it kept coming on during the night and waking me up. Plus the room was next to the housekeepers room, so I woke up once again when they began their rounds in the morning. The room was ok, but I didn't get a lot of sleep.

    3
    « Needs a little work »

    Although they have done some remodeling, there is still some work to do. Heating/AC units need to be replaced (ticking sound, couldn't keep a steady temperature). Don't like the bathroom door design (translucent glass, gap in door frame).

  • 5
    « A pleasant stay »

    My stay here continued to exceed all my expectations....A very pleasant and accommodating 1 week stay on business - The bed was terrific and the shower even better - Hot Breakfast so so, but plenty of grab n' go options available

    5
    « Self »

    Very nice stay. We were on our way home from a Trip from Los Vegas and have visited Modesto before for a show and enjoyed the show and the area. The motel was very nice the breakfast was also good. Would stay there if traveling that way.

    3
    « Lost item »

    The hotel itself was nice but I accidentally left an expensive curling iron. I called. They said they had it and would mail it. They never did. Very disappointed. I worked at a Ramada and often mailed items left behind.

    5
    « Just what I wanted »

    Clean room, well managed staff, good value, quiet (despite nearby freeway). Room and bedding was very clean. Easy access off freeway to get to and away in the morning. I'd recommend this hotel to others.

    4
    « Excellent Best Western »

    Great Best Western. Rooms are very nice with new bedding, new mattress's, and good pillows. There was a bit of noise in the early morning which I am a night owl and usually don't get out until later morning. I would stay here again no problem.

    4
    « Pit stop »

    Stayed one night on the way from San Francisco to Mammoth Lakes in Sierra Nevada. Hotel not very updated on road pass closing status for 108 and 120. Hotel, room, parking was quite OK and is recommended

    5
    « Can't go wrong with this hotel »

    As always, Best Western did not disappoint. Location is great, quiet, feels safe, very neat and well taken care of. Rooms are comfortable, very nice decor, breakfast was great, internet connection free. Only thing that bothered me was the pillows which were a little too thick for me (I like thin pillows)...

    5
    « Great Place To Stay...Even When It's All Work & No Play! »

    When our company began work on the local community college this year our 5-10 man crews needed a place to stay during the week. We tried a different hotel first but when I called Best Western the manager got me exactly what I needed and made it affordable! He went out of his way to reserve parking for our big company trucks, served hot breakfast, and all our men said the beds were comfortable! We stayed at Best Western until the project was done! I would recommend to anyone, personal or business!

    5
    « palm court inn »

    Great experience. Very clean and comfortable rooms with a nice view of the lush court yard. Close to the freeway and plenty of places to eat and get fuel. Staff up to and including the maids were very friendly and cooperative.

    3
    « Clean But Small Rooms. Dirty Pool. »

    We checked in just for the kids to go swimming. To our disappointment pool was very dirty. Clean rooms but really tiny. It is a glorified Best Western. I asked for a toothbrush but night staff said there were none left. I guess they were just too lazy to get one for me in the middle of the night. This is a so so place.

  • 4
    « Great Business Experience »

    Very satisfied with the guest room and meeting rooms. Would like the breakfast to be better quality, but that is the only complaint. Probably typical quality for this type of place. Would definitely come back.

    5
    « Family trip »

    Best Western Palm Court Inn, very nice hotel, clean rooms, clean bathrooms, very friendly customer service, right price, I was there with my family for two nights and was very good, no complains, worth to stay

    1
    « A Sleepless Night at Best Western »

    I have rated this a "one" because Yelp has no zeros. I have just finished the worst night's sleep I have ever had at a motel, bar none. This was caused by rowdy revelers who kept me awake until almost 3 this morning. The noise outside my room started at about 9:30 pm last night ? several people talking loudly to each other somewhere in the courtyard area outside room 145. I was able to sleep until about 11:30 when the noise woke me up again. I waited, hoping they would go to their rooms so I could get some sleep. At 12:30 I called the front desk and got the message that ?nobody is available to take your call?. I finally had to set the AC fan to "constant run" mode to try to mask the noise from the people outside. At about 2am a shouting match ensued ? that may have been one of the other unfortunates who was alto trying to get a decent night's sleep. Things finally broke up somewhere around 3am, and I was able to get a couple of hours of sleep before it was time to get up and get back on the road. Apparently, there is nobody available to answer the phone at the front desk in the late night hours, and there is obviously no security patrol checking the grounds. So loud parties happen. Based on this visit, my impression of the Best Western Palm Court motel is that there are better choices. Much better. FOLLOW-UP After we got home this afternoon, my wife checked the bank charges. Looks like Best Western Palm Court has billed us TWICE for the room. That's some real fine accounting work there.

    5
    « In The Right Place »

    I visited Modesto, to participate in a Celebration of Life for a former colleague at a local church. The Palm Court Inn was located approximately 2-blocks from the facility. I required a late checkout and the hotel staff accommodated me with my request which I certainly appreciated. The room was roomy, clean and there were no malfunctions. I would stay here again, and it was priced right.

    3
    « Be sure to seek quiet side of building »

    Despite very clear reqeust to be in as quiet of a room as possibke, we were placed on the loudest side of the complex when it came to traffic noise. Being placed on the loudest side of the complex made it hard to sleep and left us waking up cranky.

    3
    « No four star experience, budget motel experience instead. »

    Our arrival to our room had more than one problem. The door didn't lock upon closing. It sounded as though this was a common or familiar problem at the front desk. I think due to our room type being sold out and my frustration, a maintenance person was sent to our room to perform a temporary "fix". As well, we found a starving domestic stray cat underneath the stairwell and reported it. This too, was a familiar problem to the front desk and didn't seem to be of urgent concern. It was an awkward position as a hotel guest to scrounge up food for the cat )and its later found sibling) when guests shouldn't have to be put in such situations, while management should be working with the necessary parties (SPCA and animal control) to have the cats properly taken care of. The room had a "cheap" construction feel from the plastic tub that creaked upon your steps. Large gaps were between the door and door jamb. This and the short window curtain allowed a bit of sunlight to shine through in the morning time. We couldn't operate the remote/TV entertainment menu like I normally can and had to go through the channels only with the up and down channel buttons. To top it off we had a large obnoxious family staying close by that arrived late and were even louder in the morning. I guess breakfast was the highlight. The food was pretty good. The staff person in it was very helpful and kept food stocked pretty late into the breakfast hours. Not sure how this place receives four star ratings. Any business class place such as Holiday Inn Express on up is a surer bet in my mind.

 

Getting to the hotel ...

All directions
·From: The North. Take Interstate 99 South to Briggsmore Carpenter Exit. Turn left then quick right onto Orangeburg Avenue. the BEST WESTERN Palm Court Inn is on left hand side about 500 feet after making right turn. ·From: The South. Take Interstate 99 North to Briggsmore Carpenter Exit. Turn right then quick right onto Orangeburg Avenue. the BEST WESTERN Palm Court Inn is on left hand side about 500 feet after making right turn. ·From: Bay Area/San Francisco. Take Highway 580 East to 205 which automatically will turn into Interstate 5 North. Take Highway 120 East to Interstate 99 South to Briggsmore Carpenter Exit. Turn left then a quick right onto Orangeburg Avenue. the BEST WESTERN Palm ...

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