BEST WESTERN Plus City Hotel,  Gênes

4.5/5  - based on 1154 guest reviews.
Via San Sebastiano 6, 16123, Genova, Italy - See map
+39 010 584707 +39 010 586301

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Restaurant
    Restaurant
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The Best Western Plus® City Hotel is the ideal place for your overnight stay in the ancient maritime Republic. The very central position of our hotel in Genoa allows you to reach the main attractions in just a few minutes, for example. the Carlo Felice theatre, the museums in Via Garibaldi, the San Lorenzo Cathedral, Palazzo Ducale and the Aquarium. Our customer's complete satisfaction is the main aim of the Best Western Plus® City Hotel. All rooms have been completely renovated in 2015 and are equipped with electronic key, wood floor, free Wi-Fi, LCD television, free sports and movie, wake up light, in-room safe and tea and coffee maker. Guests can relax on the beds equipped with comfortable mattresses and two pillows of different softness and wrap up in the new fragrant sponge towels. Every single detail has been studied to make your stay more memorable. free newspapers and not to mention the kindness and attention of our staff. Hotel is 100% non-smoking. The day will be accompanied by tasty and imaginative dishes created by our chef of Locanda PEsciolino 10% national VAT included. Local city fee is 2 EURO per night, per adult over 14 years old. The additional fee is excluded and it will be paid directly at the hotel.

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Room 1

Guest reviews


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based on 1160 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
580
Verygood
 
476
Medium
 
84
Poor
 
15
Horrible
 
5
Business Business 187
Couples Couples 422
Family Family 347
Friends getaway Friends getaway 98
Solo travel Solo travel 30
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus City Hotel,Gênes
  • 4
    « Amzing location »

    We visited with a group of dentists attending a course in Genoa. The location is amazing near the center, 1 min walk from the piazza del Ferrari and the metro station. Breakfast is good. Staff is very helpful. Rooms are clean.

    1
    « Robbing at the hotel reception, and nobody cares !!! »

    I was robbed at the hotel reception. It happened during our accommodation. I left my bag on the chair behind me to pull out passports to fill in the blanks. When I finished and turned around, my purse was stolen ! We were alone at the reception along with two receptionists. In the lobby there are 3 cameras.The reaction of the receptionists was missing. Even asked me if I was sure that my bag really missing ?! Not call the police and refused us access to the cameras, because it was Friday afternoon and the hotel manager not working .They gave us a map and navigate us where the police station ist. Just to mention that we traveled with our two children who are 3 and 7 years old! Returning from the police department, no one asked did we need something and what happened. ?bsolutely no human reaction ! Frankly, based on the reaction of the receptionists and the complete disinterested all that leads to only one conclusion - they were involved in the theft. When leaving the hotel, for that we paid the price at 100%, we left all our contact and explicitly said that we expect call from the manager on Monday morning. To this day the hotel manager has not called us to apologize or ask us how we are. Our children are in great shock and spoke two weeks for what happened. We expected from supposedly global hotel company something different.Of course we filed a complaint with the European Commission's consumer Agency and contacted a lawyer. For us and our friends - never more Best Western!

    5
    « Good hotel »

    This Hotel is on a good location near the city centar and has all we needed during our 2 nights stay. Breakfast is very good, internet is also good and staff in hotel is friendly. Genova is also nice city worth a visit especially with kids..we recommend this hotel to everyone.

    4
    « Good location »

    My husband and I stayed for one night after a cruise. The port is a short bus ride away, with the bus stop within a 1-2 minute walk. Likewise the Volabus (transport from Airport to various stations including Brignole) bus stop is in the same place. Walking distance to some central landmarks, and approx 15-20 minute walk to Brignole Station Very nice area of Genoa. Only complaint which is minor is the sweltering temperature of the reception area which is very uncomfortable while you wait to check in/out and due to it's location it can be noisy at night. The lift is very small and can only really get 2 people or 1 person and a suitcase inside. Other than that - brilliant.

    5
    « Great base for a stopover »

    Spent two nights here after a cruise, and not disappointed. Great location very well appointed and comfortable room, and one of the most all-encompassing breakfast buffets we have ever experienced. Nice looking on site redtaurant, but sadly lacking in veggie options, so no go for us. If you are into jazz, 50 metres up the side road is the Louisiana Jazz Club - well worth a visit :-)

    3
    « Overnight stay »

    Nice hotel for an overnight stay. Close to city centre with shops, theatres and museums closeby with Genoa Aquarium walking distance too. Rooms are compact but beds comfortable. Shower entrance too small for a fat guy like me without a little pull and push. Shower comfortable excellent pressure and warm flow of water. Continental breakfast ok self serve do as much or little as you fancy.

    5
    « Great hotel, welcoming staff »

    We booked in for one night to break up railway journeys. The hotel was clean and modern, with very welcoming staff. The room had a king size bed and a double bunk bed, excellent for our little children. The decor was fresh and interesting. The breakfast was also good.

    5
    « Genuine Genoa!!! »

    if your looking for a good place to stay in Genoa this is the place. Its in a great location and we were were a short walk away from multiple tourist attractions, restaurants and shopping. Their buffet breakfast was varied and delicious. The room was spacious and comfortable. Definitely a good place to stay in Genoa!!!!

    5
    « BW City hotel is excellent »

    This hotel is excellent, great breakfast range of food and very good internet in the room. My double room was spacious, the bed was comfy and the shower was large and had a great power shower. Overall experience was very homely.

    3
    « No air con »

    The location is great. The room was sparse but clean. My biggest issue is that they advertise Ac but we were there at the end of May. It was hot and they informed us that they do not turn on the Ac until June. We. Did not sleep well as there are not even ceiling fans to compensate for the lack of Ac.

  • 5
    « Great modern hotel! »

    Excellent location and on a quiet side street but within walking distance of most locations in the city centre. Metro station was less than 5 minutes away. Our room was clean and modern, comfy beds. There was an excellent choice of foods at breakfast. Staff were very helpful and friendly.

    4
    « Nice hotel »

    Stayed here for one night after a cruise. We weren't sure where to go but on arrival at the cruise terminal a very nice lady asked us if we required a taxi which we did. A taxi was called and she told us to look for Alpha 18 we walked out to the taxi area and 2 mins later Alpha 18 arrived. Taxi driver was very nice and took us to our hotel for under 15 euro. The hotel is right in the centre of Genoa and is quite small but the room was lovely and everything was spotless. The shower was a bit of issue if your size 12 then your fine but the door to the shower cubicle is quite neat. The hotel doesn't have a bar but as your in the city centre it's not really an issue. Staff were friendly and helpful all in all a nice hotel for the money with a great location

    5
    « Excellent Hotel in a Great Location »

    This is a great hotel. The location is ideal - it's in the heart of Genoa, but just down a side street so that it is quiet. The selection and quality of food items at breakfast was excellent, and very inexpensive. I would definitely stay in this hotel if I were to return to Genoa.

    5
    « Very comfortable, great location and wonderful breakfast »

    An excellent hotel for comfort and location. Good high standard as experienced in other Best Western hotels. Plus friendly helpful staff. The breakfast was excellent with healthy selection included as well as large spread of choice.

    4
    « Nice place in the heart of Genoa »

    We had selected the Best Western City Hotel to spend the night before Mediterranean Cruise. The hotel has a great location in the city center with easy access to most of attractions. The room is big enough for the family of four. It was perfectly cleaned and prepared for our arrival. Unfortunately, the hotel has very limited parking space and we had to leave the vehicle in the neighboring public underground parking. The staff is very friendly and ready to help with all requirements. Nice place for exploring Genoa.

    5
    « Great city centre hotel »

    Genoa is a fascinating city with plenty of interesting things to do and see, but traffic and driving are a nightmare! The Best Western City is in the heart of the city and ideally placed for visiting the sights, harbour and Aquarium. Very comfortable and surprisingly quiet at night for a city centre. The hotel is recently refurbished and of good quality. Bedrooms and bathrooms are small but well laid out and equipped. The breakfast buffet is excellent with a wide range of choices of fruit, cereals, cheeses etc and a smoothie making service! Very pleasant reception and staff. Very good value for money. We booked on the Best Western website which gave good deals. Only complaint is parking! Because of the one way system it is difficult to arrive directly at the hotel by car and parking is limited. The hotel charges €25 for overnight parking which is steep.

    5
    « Genoa Best Western is the BEST Best Western »

    If you visit Genoa, Italy, the best choice for a hotel in my estimation is the Best Western City Hotel. It is in close walking distance to many historic sites, including the home of Christopher Columbus. Restaurants and shops in the neighborhood are fun to visit and offer great value. When we were there a symphony concert was performed in the museum which is just a few blocks away - it was free and simply wonderful. But maybe the best thing about this hotel is the staff. They are efficient, totally helpful, and professional. One in particular - Christian by name, - bent over backwards to help with every detail of our visit, from parking to informing us of places to see and things to do. If you go, don't miss the breakfast, which is out of this world - and only costs Six Euro.

    3
    « Good location but could do better »

    The location of this hotel is perfect for exploring the city but the little touches are missing It's quite a modern hotel and verging on the minimalist but for rooms in the 21st century to only have one plug socket in their largest room is crazy, charging phones and devices is difficult and should be easy. No toiletries in the room just the horrid dispensers on the wall and small towels. It is as always the attention to detail and not cutting corners which makes the difference One night is ok but not for a longer stay

    4
    « Noisy, but good service. »

    The hotel has a central location in a safe area of the city, within walking distance of major sights. An excellent coctail bar is located right next door. The staff is welcoming and service-minded. They gave us laundry service even though we requested it three hours late. The hotel is, however, very noisy, with doors slamming all over the place every morning. Some street noise (although not traffic) can also be heard. Besides the noise-issues it is an affordable and comfortable hotel in the centre of Genova.

    5
    « Good location, nice hotel »

    Best Western Genova city is situated close to Piazza Matteotti and Via San Lorenzo. A 10-15 minute walk and you are at Porto Antico with the Aquarium. The old city with it's narrow streets and alleys are even closer. The hotel was nice and clean and the staff is very helpful. Good breakfast buffet and quiet rooms.

  • 3
    « Nothing special or particularly dreadful »

    Not the easiest hotel to find when driving as their address does not appear on many SatNavs, so you are wise to locate a nearby main road to set course by. There are a few hotels signposted if you are eagle-eyed. The welcome was friendly enough, but despite requesting a secure and private parking space when booking online, some considerable time before, upon arrival after a very long drive, we were told all spaces we taken. We were then sent a couple of street away to a public multi storey which was not what we had hoped for. It only appeared to dawn on the reception staff when we checked out that they hadn't noticed our parking request! To be fair, they compensated for their mistake by not charging for breakfast (all of 4 Euros for each of us). Otherwise, bog standard.

    5
    « A Cool Spot in Heat of Genova »

    This hotel is in a nice spot for visiting and touring Genova. Cleanliness, good breakfast and air condtioning stand out. It is set off on a side street which keeps the noise level down and quaintness up. The staff always was ready to assist and most had a good knowledge of English. The air conditioning is a must after a day out in the heat and humidity! Lots of historic sites , restaurants, and a supermarket close by. My only complaint was the sketchy internet service. One minute great, next minute nothing... Also if you have mobility issues or a large person, make sure you get a bathroom /shower that is not so small you have to skootch yourself in. Bathrooms were very, very clean. We stayed there on 3 different occasions and the staff was accommodating holding on to our luggage when we left town for the weekend. Also be aware that each time you request a taxi the hotel charges you $ 2.00... Otherwise , I would say give it a try and it is an oasis of relaxation and coolness .

    5
    « Great little hotel with great service »

    Great service, surprisingly good breakfast. Rooms are fully equipped and modern. Best price-quality ratio I can think of. The buffet breakfast is great, including local charcuterie, cheeses, muzzarella de bufala, expresso, eggs, fruits, pastries... Highly recommended.

    4
    « Good location, Great Hotel »

    Excelent location, in a quiet street, near the San Lorenzo chappel , Il Ducal, etc. Once you reach the San Lorenzo Chapel , about 5oo meters from the hotel, you are 200 meters from the Port ( Antico Port)., and the Acuarium.You can find around the chapel and the port dozens of shops, etc. You are about 300 meters from the street Via XX de Setembre , were you can find well known trademarks ( H & M , Zara, etc.) The hotel room is very comfortable, minibar, aircon, safe, etc. We had a beautiful dinner in the hotel ( make reservation , it has a few tables) which was declicious. (it was the tasting menu, that is that each course was composed of two or three differnt plates. Excellent . Not cheap indeed !!). The hotel had an offer , through internet, and the cost of the breakfast was One Euro ( yes 1 euro) per person. It included champagne, salmon , waffles, etc. Excelent !) Wifi : always fast. CHeck in and out was fast. we would definitely stay again in this excelent hotel !

    5
    « After the Long Drive from Calais, France to Genoa »

    We arrived at 22:00 after a long 21 hour non-stop drive from Calais, France. We were tired, hungry and needing sleep. We also needed a secure car park for our vehicle. We found this hotel almost on the sea front. The staff were excellent. Nothing was too much trouble for them. They asked the chef for some sandwiches for us at such a late hour. Our vehicle was put into an underground secured car pard monitored by video camera's. We had a top floor room with tea and sandwiches then a hot shower and bed. The room was well equipped, clean,modern and tidy. Bathroom was exceptional but this was after all Italian. Breakfast in the morning a "Full English" and I mean full. Delicious. Once again the staff were helpful and understood we were travelling to Sicily so allowed us to remain in the hotel with our luggage secured until the time of departure of the ferry. This is a very comfortable and modern Hotel. You will not be disappointed with your stay. Our thanks to all the staff there and the duty Manager who helped us on our journey last July.

    5
    « Great location »

    We stayed at the Best Western for a long weekend and would recommend it. The location is fantastic, close to the old quarter but off of the main drag. Our flight from the UK had been moved forward by the airline which meant we arrived about 9.30 to the hotel. Obviously our room wasn't ready but we were able to leave our bags while we went out. The lady on reception was polite, helpful and informative. The room was clean, large and pleasantly decorated. The only thing was that it was fairly warm and we would have preferred that the air-conditioning be turned on. The hotel doesn't switch it on until June so I would imagine that the room could become rather uncomfortable. Breakfast was an extra €4 and is well worth it as there is a lot of choice and is buffet style.

    5
    « Modern and convenient hotel »

    If you are looking for modern convenience and not necessarily old-time ambiance, this is a great hotel for you. It is convenient and well-situated near the old city, but on a quiet side street. The breakfast costs 4 euros extra, but is simply amazing in terms of what it offers. We did have to wait to sit down, but it was well worth it. The WIFI is quick and free. The hotel spotless, with very helpful nice staff. Loved our stay! Was a great value for us, I'm just not sure what the value is compared to other places in Genoa -- a nice city with low prices.

    5
    « Modern whilst nestled in the olden world of central Genoa »

    What a great hotel from start to finish. Multi- lingual receptionists with a humourous helpful manner. Tiny lift suitable for a person and a suitcase. Lovely fast internet, throughout. Modern comfortable room, great bathroom. Breakfast self service with a laid back menu! The hotel is situated just off the main square, within an easy walk of everything. Situated in a quiet side square with a great restaurant next to it...a good find, would certainly book there again.

    4
    « Handy hotel »

    Excellent position, quiet, nice staff. Internet a bit intermittent but free. Marvellous breakfast for 4 euros. Airport Bus Volabus stops and picks up in Piazza Ferrari. Good medium priced restaurants nearby. Multiple tourist sites nearby plus stop for Hop-On, Hop Off bus and Metro / Local buses in Ferrari. 15 Min walk to the harbour.

    5
    « Wonderful staff - personal touch »

    We arrived after a fairly challenging trip & found the hotel challenging to locate but the staff were super helpful & arranged a valet service even although there was no space in their own car parking facility.

  • 5
    « Family break April 2016 »

    Hotel easy to find and in a great location for central Genoa. Family room with bunk beds great considering we have two two teenage children. Good size room with plenty of space for all four of us. Wi-Fi excellent and TV choice very good. Hotel staff very polite, extremely helpful and speak very good English! Breakfast well worth four euros per person per day. Superb choice of food - thoroughly recommend it. Would definitely come back to Genoa again and would definitely come to this hotel again.

    4
    « Excellent location »

    Welcoming and friendly on arrival and helpful pointing out where to go etc. Clean spacious room. Excellent location- felt like a safe area. Supermarket just around the corner. Excellent breakfast - well worth 4 euros extra. We would stay here again. The only negative was that the room was quite warm and the air conditioning is only available in the summer months.

    4
    « First Stay At Best Western - Positive Review »

    I recently stayed for two nights at Best Western City Hotel while in Genoa on business. I usually stay at Starwood Hotels, however, there are none in Genoa. I had a very positive stay at this hotel and I have nothing negative to report, except the small and very slow elevators. Fortunately, I had a GPS navigator that helped me find this hotel. Driving through heavy traffic on small streets in the city center was challenging. Upon my arrival, I was warmly welcomed by a very friendly and efficient reception staff. The check-in process was swift, and I was assigned to a suite located on the 8th floor. I utilized the hotel's garage and the staff took my car keys and parked the car for me. The hotel is situated in a very small plaza and maneuvering a car is a challenge. Parking cost 25 euros a night. My room was very spacious and it had a very large balcony that offered stunning views of the city. The room was fitted with several windows that provided access to the same view. There was a writing desk that had several electrical outlets to charge all of my electronics. The bed mattress was very comfortable and the bed was fitted with standard quality bed linens. There were both soft and hard pillows. A flat screen television offered an excellent selection of international programs. The bathroom had double washbasins, a deep soaking bathtub fitted with a large showerhead, a bidet, and toilet. There were all of the bathroom amenities (shower gel, shampoo, soap, lotions, etc.) that you would expect to find in a hotel of this class. Towels were plentiful and of good quality. There was no shower curtain and I challenged myself to keep most of the shower water in the bathtub. The breakfast buffet was wonderful; stocked with everything you could ever want for breakfast. The staff was very friendly and helped fulfilling coffee and beverage orders. I enjoyed my stay at Best Western City Hotel and I look forward to returning here on future visits to Genoa. I recommend this hotel to the TripAdvisor community.

    4
    « Smallest lifts in the world! »

    Hotel City is in a great location just a minutes walk from Piazza de Ferrari. The room was spotlessly clean and given Air France lost my bag, I was pleased to see toothbrush and toothpaste was supplied! Staff immensely helpful in every way and allowed me to use a UK/Euro plug adapter until my own baggage arrived after its rather long voyage. Breakfast was the usual euro fare but great quality and lots of selection. The restaurant was also very good although the menu was completely in Italian therefore I just stuck by what looked like 'fried fish' -- which to be fair, was great. Every staff member I spoke to were happy to communicate in english after my faltering and pretty useless attempts at Italian. Mind you, I couldn't get the english speaker channels working on my TV however my TV had an external HDMI input so I could plug my laptop in and watch my own stuff. I should also mention regarding the TV that as soon as you put your keycard into the slot inside the room to turn on the power, the TV automatically comes on and is tuned by default to the hotel channel -- therefore you have a matter of seconds from entering your room to finding the remote to turn it off else you are subjected to Best Westerns 'theme tune' which seriously is the most annoying thing in the world - sort of like a mash-up of all the horrendous ear-worm creating euro-pop you have ever heard. The best way to describe it is the worst of Eurovision every time you enter your room; so remember where the remote is and find it the instant you put that keycard into the slot in the wall -- you have been warned :) All in all, a great stay and I would head back there instantly next time I am in Genoa.

    1
    « Arrogant staff »

    Had an unfortunate time here. Room dirty and staff not interested, wanted to move, told no room available but noticed our floor was basically empty! Not recommended- also not easily accessible to cruise terminal.

    5
    « fantastic location, great service, great breakfast, good value for money »

    our room was clean and well equipped. location is amazing, staff was excellent and we felt very well looked after. very easy to reach all the nice part of the city centre and to the public transport. will go back again!

    5
    « One night trip »

    Excellent hotel & room, very professional service with a good surprise: choose travelling or woman package. Central location, easily reached from both railway stations. Very close to Palazzo Ducale, shopping area and town central streets. Friendly staff.

    5
    « Excellent central hotel »

    I stayed at the hotel for 5 days. It 's a very central hotel and quite near the shopping places like Via XX Settembre, Via Garibaldi where the palacesses located and also 5 min. to the seaside. There are restaurants, cafes nearby so excellent choice to stay either business or holiday trips.They cleaned the room every day. The breakfast was absolutely perfect have lots of food and drinks. The staff were really kind and very helpful. I enjoyed my stay at Best Western City..

    5
    « Excellent Hotel, Fantastic service »

    Only one night in this lovely, clean very central hotel but it was wonderful. Comfortable, spacious room and extremely helpful and service minded staff. Breakfast was lavish especially compared to the regular offerings from hotels in Italy. I would highly recommend this hotel for both business and tourism. Everything about it is top notch, especially the staff!!

    4
    « Very central »

    Enjoyed our stay at the hotel. Could walk to all parts of the city. The staff were lovely. The rooms were clean and spacious. The lifts were old and small but all part of the adventure. Would definately visit this hotel when in Genoa again.

  • 4
    « Clean, modern hotel with parking »

    We arrived late at night just to spend the night as a stopover on our journey from Florence to Nice so we did not get to experience much of the hotel or the city. I cannot say much about the location for visiting the city as we did not have time to visit. Our late check-in went well, we were well received and we were given a parking space in their very small and tight garage. They wanted to valet-park our car but I asked if I could park myself and they agreed. The hotel is modern and very clean. Breakfast was good. I would definitely recommend this hotel.

    5
    « Smart hotel between the old and 'new' city »

    We had a great stay here. This location was ideal for seeing the best of Genoa, which is a very interesting city. Good modern room, immaculate and a good size. Great to have one of the the recommended most authentic restaurant in Genoa as part of it.

    4
    « Central Hotel / Good Breakfast »

    Great location and centrally located. I don't think suitable for people with cars (parking is limited in Genoa) Good service. Nice comfortable rooms. Missed having an extra blanket (probably could have rang down for one.) Good breakfast with plenty of variety.

    5
    « Great Stay »

    Ten of us stayed there for three nights prior to a Transatlantic cruise. The rooms were clean and comfortable, and the location was perfect. The breakfast was exceptional. All of the employees that we dealt with were great!

    4
    « Good value and great location »

    We were a little annoyed to find that "limited parking" on the website did explain this was a euro 25.00 per day additional charge, the parking was a major part of our decision and other opportunities were available. Anyway, that being said this is a great location, great staff and a good breakfast included in the price. Room was very hot and obviously AC turned off at this time of year, room was actually very uncomfortable as we were forced to have the window open and the noise from the restaurant next door went into the small hours of the morning. WiFi, just workable but slow and nit reliable. Would we stay here again, definitely not.

    4
    « Happy with our choice: nice hotel, great location »

    Stayed here just for one night back in late September when on our way home from Cinque Terre. We had a tiny room no. 623; turned out to be very simple room, but quite comfortable and with access to a big shared terrace with wonderful views of Genoa. The hotel was very conveniently located on a tiny quiet plaza just off Via Roma and very close to famous Piazza de Ferrari and Teatro Carlo Felice; it was easy to walk to all the major sights thanks to that. We only took taxis to and from the Brignole Train Station and that's only because of heavy backpacks we were travelling with. Funny enough, due to the one-way traffic in certain areas, we paid approx. 12 Euro for a taxi to the hotel, but on the way back to the station it was an easier and quicker route and it was only 8 Euro. Back to the hotel, the staff were very pleasant to deal with, check-in and out were a breeze, continental breakfast which was included was fresh, plentiful and tasty and they were happy to store our backpacks for the day while we were enjoying Genoa after our check out. Word of advice: they seem to have what must be the tiniest lift ever; we barely managed to squeeze in ourselves with our backpacks, it was quite funny actually. If travelling with a lot of luggage, you might have to have two goes at it. I would most definitely like to stay here again when back in beautiful Genoa! This would be due to great location and the stunning views from the 6th floor terrace. Do ask for one of these rooms if possible, you won't regret it!

    5
    « Great location; great breakfast, quiet rooms »

    We stayed here for two nights and had great sleeps both nights. Many electrical outlets that take European and US plugs. Good, reliable internet. Nice pillows. The showers could be a bit tight if you are very heavy, so you may wish to request a handicapped accessible shower. The breakfast is the best hotel breakfast we have ever experienced. Many breads, many different meats and cheeses, eggs, sausage, fresh smoothies and pretty much anything you could want. If you don't have a breakfast package, you can get the breakfast for 4 Euros - a steal! There is espresso machine that is available 24/7. The large Coop grocery is a block away and the ATM is a couple of doors down. A safe location. Safes are in the room also.

    5
    « Great Location & Very Helpful Staff! »

    We stayed at the Best Western City Hotel for two nights and we had a very pleasant stay. The hotel is right in the middle of the city center and is within easy walking distance to all the attractions of the city. We had a car and they offer parking for a price. The breakfast wasn't included but it was only like 4 euros a day. The front desk was very helpful and particularly a lady that worked the front desk. I am sorry but I forget her name. Overall we would recommend a stay at the Best Western City Hotel.

    5
    « Nice modern hotel in a good location »

    I can only say good things about this hotel. It is modern, clean and well located. Grace at the front desk was always smiling and helpful. The room was large and had a nice view of the city. The breakfast, EUR 4 extra, was excellent. It is near the historic center of the city as well as a metro stop.

    4
    « Good Location »

    This hotel is close to many of the old town attractions. The room was fine and comfortable. Breakfast was excellent with the most choice of any of the hotels we stayed at. The staff gladly and promptly helped me with a small shipment that I had to make. The attached restaurant was only fair.

  • 4
    « Best Western City Hotel Genoa »

    Standing in its own court yard tributery off the main road allows additional quietness. Rooms nice size with good trim, helpfull staff. Access is the only slight concern theres a high level, very large Neon sign to draw attension from the main road and you need to track back slightly to access its street, so a little hunting out required. We viseted using motorcycles and they have a garage for security which is great, Car wise access may be a lot more tricky. There is a Bar adjacent with tables in the plaza to view a fountain and the hotel, well worth a visit

    5
    « Excellent place for business.scientific stay with private accents »

    The hotel is located in an excellent place - middle of the city, just between the historical part and the business, scientific part. We have been there at a conference and we were in the radius of walking distance to every important location. The hotel was perfectly organized, perfectly clean, very comfortable. The breakfasts were very good, with generous choice. Besides the free WiFi (reliable and fast) there was a computer available at any time, and what was important for me - there was a printer and a scanner ready for use 24 h. The staff was very friendly and professional. No any problem, beginning from the first contact up to the financial matters and departure. They also gave good practical advices concerning the touristic and also logistic part of the stay. The relation of value to price is also very profitable. One can not expect the streets of a large town to be quite at night, but the windows were hermetic and the air conditioning worked very good. If I come to Genova in the futre, I will stay in Best Western for sure.

    4
    « Good value »

    We stayed here for one night, and the hotel is in a great location - right in the middle of town. Definitely use the valet parking service if you're driving, as there is no parking nearby and you absolutely don't want to wind down those tiny Italian streets! The breakfast was brilliant, with plenty of choice. Rooms were nice, a little old fashioned, but had all the essentials. Nice large, comfy bed. The restaurant next door is also great!

    4
    « Relaxed, Friendly Staff, Very good location »

    This hotel is in the middle of Genoa so its perfect location for exploring the old town but do not expect wonderful views. Rooms were very clean and comfortable and the air conditioning did not sound like an aircraft about to take off. It was very quiet (New York take notice!). Great breakfast, really friendly helpful staff. A very relaxing stay. We are going back next year.

    5
    « Perfect location »

    super staff, helped us with restaurant recommendations. Breakfast staff excellent, too. Great breakfast, so good to find a hotel that does not overcharge for breakfast. Lovely room with large terrace and view over the city. Perfect place to celebrate our wedding anniversary.

 

Getting to the hotel ...

All directions
·From: Highway. Take A7 then keep on E25. Enter into Calata della Chiappella. At the roundabout take Viadotto Cesare Imperiale then Via Marinai, Via Alpini D'Italia, Via Antonio Gramsci, Porta dei Vacca, Via Paolo Emilio Bensa, Largo Zecca. Continue on Galleria Garibaldi Giuseppe, Piazza del Portello, Via G. Interiano, Piazza delle Fontane Marose, Via XXV Aprile and Via San Sebastiano where you will see the Best Western Plus® City Hotel.