BEST WESTERN Hotel Kiva Inn,  Fort Collins

4.0/5  - based on 407 guest reviews.
1638 E Mulberry Street, 80524-3522, Fort Collins, United States - See map
+1 970 484 2444 +1 970 221 0967

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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based on 411 traveler reviews
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Stay at this Fort Collins, Colorado hotel offering comfortable accommodations convenient to Colorado State University and Poudre Valley Hospital. Whether traveling for business or for pleasure, the BEST WESTERN Kiva Inn has it all! Nestled into the beautiful Rocky Mountains in the heart of Fort Collins, Colorado, this hotel offers guests incredible value, unbeatable amenities and a convenient location to businesses, area attractions and points of interest. The southwestern style BEST WESTERN Kiva Inn offers beautifully appointed guest rooms fully equipped with a refrigerator, microwave, LCD televisions with cable satellite television and high-speed Internet access. Junior suites and rooms with spas and mountain views are also available. Every morning guests are greeted with a complimentary deluxe continental breakfast served in the beautiful glass atrium room providing beautiful views of the sunrise. Guests will also enjoy the convenience of a steakhouse and lounge located adjacent to the hotel. Located at the gateway of the Rocky Mountains, guests staying at the BEST WESTERN Kiva Inn will enjoy spending the day exploring all that Estes Park and Rocky Mountain National Park have to offer. Nearby is the unspoiled Poudre Canyon with its renowned "Trout Route" USA. Shopping enthusiasts will enjoy this hotel's proximity to the old town shopping district. Colorado State University and Poudre Valley hospital are only five minutes from the hotel making the BEST WESTERN Kiva Inn ideal lodging for visiting family and friends. This Fort Collins hotel frequently hosts guests in town attending the Cheyenne Frontier Days and Greeley Stampede. Traveling for business? There are also several corporate locations and medical offices nearby in the corporate business corridor and industrial airpark area. The friendly, helpful staff at the BEST WESTERN Kiva Inn is ready to ensure a comfortable and memorable stay in Fort Collins, Colorado. Make a reservation today and save!

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Room 1

Guest reviews


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based on 411 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
159
Verygood
 
138
Medium
 
59
Poor
 
27
Horrible
 
28
Business Business 72
Couples Couples 135
Family Family 133
Friends getaway Friends getaway 27
Solo travel Solo travel 35
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Kiva Inn,Fort Collins
  • 3
    « Nice, except check-in policies »

    The price was low and the room was recently remodeled and clean. The king size bed was nice, but too firm for my taste. The reason I only gave 3 stars was due check-in policies that made me feel uncomfortable rather than welcome.

    3
    « Average »

    Fairly clean, but I prefer cleaner. Bedside table had sticky brown residue. Carpet stains. Front desk needs to be friendlier. Beds were comfy. Plenty of towels, washcloths and hand towels. Shower was nice.

    5
    « What A Nice Place! »

    I recently stayed at the Kiva Inn. What a great place to stay! Easy access off of Mulberry Street. The place is well designed and very comfortable. Rooms are large, clean, and ours had a balcony, which made it really nice. We found the rate to be very affordable. Breakfast was plentiful and fresh. I just can't say enough nice things! It is an older hotel, which I assume means many folks may take a pass on it for a newer one, but the place is very well maintained, clean, functional and just plain old nice! I'll definitely stay here again.

    2
    « Don't stay here »

    First Clue: You are warned there is no refund when booking through the Best Western site. Second Clue: When you check in they inform you there is a $50 deposit on the room. Rooms are in poor shape and it is very noisy at this hotel. Management seems to be unaware how bad they are, or they just don't care.

    4
    « Clean, comfotable and affordable accommodations »

    Having stayed here a couple years ago we found the property to still be in excellent condition. The receptionist on Nov. 9th at around 6 pm was very professional, courteous and efficient. The complimentary breakfast was average but well presented and fresh. The receptionist on the morning of Nov. 10th, 2016 was very accommodating and efficient. It appears that all staff are well trained and motivated toward a very good guest experience.

    5
    « Can't be Beat! »

    Very clean, very quiet motel that is well off the interstate. For the price, this place can't be beat. My only complaint was the worn carpet in my room, but that would not keep me from returning The complimentary breakfast was excellent. The room had all the usual amenities. The overall value of this place is great.

    4
    « Good place to stay »

    The people who work here were all very nice and gave excellent directions. The place is easy to get to from the interstate but far enough from it that the rates are lower. There is a wonderful restaurant right next door you can walk to.

    5
    « great Hotel »

    Great room, comfortable bed, friendly staff. Good location in Fort Collins. This was the second time we stayed at this hotel and would stay again next time. Would highly recommend this hotel to anyone staying in Fort Collins

    4
    « Enjoyable stay »

    Room was cozy, front patio was nice. I would return in a minute. Hot tub was awesome as well. Didn't have to share when I was in it! Traveled to Ft. Collins from Denver and wanted to stay because I was attending a 2 day class. I chose this Inn due to the fact they have smoking rooms. These rooms are on ground level and are more personal than regular rooms. I loved it.

    5
    « Great Hotel »

    We stayed at this hotel last night. It was clean and they were very accommodating. The breakfast was a typical hotel breakfast but it hit the spot for us considering we have been on the road for a few days.

  • 5
    « Very nice place »

    Booked this hotel at the last minute on our road trip. The lobby was very inviting and the room was spacious, clean and comfortable. Close to the old town area of Ft. Collins, where we had a very nice dinner. Staff was friendly and helpful. I would stay here again.

    5
    « Friendly and Comfortable »

    If you are looking for a clean, comfortable, and friendly place to stay in Ft. Collins the Best Western Kiva Inn is for you. We stay here every time we visit family, and will keep coming back. My mother needs a handicap accessible room and the room at the Kiva Inn meets all of her needs. The staff is so helpful and genuinely want to make your stay as comfortable as possible. We will be back.

    4
    « One night stay »

    I would certainly stay here again. The location is good, it is close to many places to eat. It is pretty close to I-25 for people who need to get back to work fast. It looks like it was remodeled and they did a good job.

    5
    « Best Western Kiva »

    Excellent hotel and great value! The hotel room was comfortable and updated. Breakfast was no frills but excellent! Check in and out was definitely easy and uncomplicated. I would recommend this hotel to anyone traveling to Fort Collins!

    5
    « Great Location, Great Hotel, Amazing Staff »

    This is an excellent hotel to stay at when visiting CSU or Fort Collins. The accommodations are a great value, and the staff go out of their way to meet guest needs. We were especially impressed by Branden, and the extreme care he took to make sure the breakfast area was well stocked, re-stocked and cleaned.

    5
    « Great Stay at Kiva Inn, Best WEstern »

    Great Value. The Sauna made this hotel my favorite of my whole trip. The hot tub was not hot enough for me personally. I did not get to thy the breakfast because I was sleeping so good from the sauna experience. Everything else was wonderful. Very affordable.

    4
    « Latest stay »

    I must say that I was pleasantly surprised by how nice this hotel was for the low price we paid. I would have to say that it is far and away the nicest Best Western my wife and I have stayed at or even seen for that matter. We are already planning on booking our next stay here next month when I have to return for my next doctors appointments.

    5
    « Nice »

    Wonderful place. Clean friendly. Beautiful room with comfy beds. I would visit again and will. Kinda like to go in the summer and enjoy the pool. It was a bit noisy this morning with doors slamming. But not theyre fault

    5
    « Best Western Kiva Inn »

    I stay here yearly. The staff is wonderful. The hotel is wonderful. Breakfast is as good as any hotel breakfast. It is a very very comfortable, pleasant place to stay. The location is close to everything. I do not even consider staying anywhere else when I visit Ft Collins.

    2
    « dont trust the price given on phone »

    charged me 20 dollars more then they told me on phone and the room was not smoke free or i would have to pay more good luck to the next people that stay here i got two rooms in the old part of the hotel i would think for the money we would of got 100 rooms not room that were 45 like we got i stay at best western all over the us will not be back to this one thank you

  • 5
    « LATEST HOLIDAY »

    After correcting her mistake on the prior reservation I had made the week before, I thoroughly enjoyed my stay this second time. The week before I was not so happy when I arrived after dealing with the Denver rush hour traffic to be told my reservation was on the second floor and they have NO elevator. I wasn't too happy at this point being tired and frazzled from the Denver traffic nightmare. Best Western offerings made up for it. Am a member of the rewards program.

    5
    « Great Place, Great People, Great Price »

    This IS the place the stay. Just researching the reviews you will come to the conclusion that you don't have to look any further. My mom has a Unisar DH900 TV Listening System and Rajesh Sarda "General Manager" got this hooked up for my mother so she could hear the TV. Rajesh Sarda "General Manager" and Hema Sarda "Manager" Are Great People along with their employees, The Best Western Kiva Inn, Fort Collins, COLORADO and the people who work there are the way they ALL should be.

    5
    « Best Front Desk Staff »

    Customer Service starts on the phone and at front desk. Micky and Brandon went out of their way to help us out. Finding a Golf Course and Dinner arrangments Stupid 200 characters minimun requirments. Opla Da Opla De, Hope you have a wonderfull day.

    5
    « Great Place Great stay »

    Wife and I stayed here to visit Rocky Mountain National Park. Rooms were clean, staff was friendly and helpful. Hot tub pool, fitness center and the breakfast were all decent. I would Highly recommend eating at the restaurant next door called Charbroiler. Reasonably priced and the food was excellent

    4
    « Very solid Best Western »

    I recently stayed for 2 nights in for a family function. I arrived mid morning by car from Denver. The staff made an extra effort to have a room available to me by 12:30. The room was clean quiet and spacious. I had a corner room on the end of the hotel. I think the size was a little larger than what one would normally expect. There is a fine established restaurant and bar [not part of the hotel] right next door. But there are many interesting restaurant with 2-3 miles of easy driving. The hotel is on the older eastern side of the city about 1 1/2 miles off the interstate. The city is clearly growing in that direction. The university is about 2 miles away. I didn't use the gym, pool or sauna so have no comment. This was a one time trip for me. I was quite satisfied and would stay there again.

    4
    « Colorado »

    Nice hotel off of a busy highway. We thought it would be noisy in our room but that wasn't the case. The room was nice overall. Some hairs in the bathroom that weren't ours, not an overwhelming amount. The tub was a little slick. Located next to a nice restaurant and not far from others.

    5
    « Best Customer Service Around (Michelle) »

    I was having trouble booking online, so I called and Michelle at the front desk was able to help me immediately! I will always call and book direct in the future! I met the Manager at check in and he was very kind - genuinely wishing my husband and I a Happy Anniversary! The pool and hot tub were perfect! Lots of breakfast choices. Bed (especially pillows) were very comfortable. Definitely a bang for our buck! We'll be back!

    5
    « Nice Best Western »

    Clean and comfortable room. Breakfast was well organized with plenty from which to choose. The grandkids took advantage of the pool several times during our four day stay. Staff was friendly and helpful.

    5
    « Kiva Inn »

    We were very pleased with our stay at the Kiva Inn. The hotel was very clean and the room was decorated very nicely. Everything in the room worked great, from the A/C to the Jacuzzi tub. The staff was very friendly and helpful. One employee, Sydney, stands out. She was the employee that checked us in on our arrival. She was a great fountain of information about Fort Collins and the surrounding area. She helped us immensely!!

    5
    « Hospitality at its best! »

    The Best Western Kiva inn was supposed to be a economic choice close to CSU for move in weekend. It was all that and so much more! The owners are a delightful couple who welcomed us and ensured we had everything we needed, making some last minute adjustments in our room configuration. The rooms were clean and updated. The soap, shampoo, conditioner and lotion are all in wall mounted take what you need containers! Way to be green and use just what is needed!! The complimentary breakfast had many fresh options and the afternoon cookies were great! The grounds are clean and there are chairs and tables to enjoy the outside. The location is close to everything including the campus!

  • 4
    « Pretty but Expensive for Best Western »

    The hotel was very clean, lovely grounds, staff was very nice, and convenient location. I've stayed in other nearby Best Westerns and this hotel was the prettiest. In my opinion they over charge; because they can. Average Best Western is $100.00 plus tax. Our room was $162.00 (including tax) because it's located closer to Colorado State University than the others. I don't know if I would stay there again, only because of the price.

    5
    « Enjoyed our Stay »

    Thank you for a pleasant stay. Very clean and Breakfast was filled with variety. Our stay was nice. We got three rooms and no complaints from any of our companions. Handicap accessible and it was pleasant. Staff was awesome and attentive to our needs. Loved the eco-friendly environment.

    4
    « Pleasant place to stay »

    rooms are clean and service is really good. Also they do have free breakfast, internet and breakfast which are maintained clean and good. Staff are friendly and always helpful. Definitely recommend others to stay here

    3
    « Friendly Staff »

    My wife and I have stayed at the Best Western Kiva Inn several times over the years. It is a nice hotel with a friendly staff. The rooms are clean and spacious. The reason for the average rating is that the shower has push button dispensers for body wash and shampoo/conditioner, rather than mini bars of soap and bottles of shampoo and conditioner. My wife's hair was "straw-like" after she got out of the shower. She usually brings her own shampoo and conditioner, but forgot those items this time. We would consider staying at the Kiva Inn again in the future.

    3
    « Our stay was good »

    Room was clean. All employees were nice & helpful. Pool water was heated but still cold. Didn't get into hot tub because extra full of bubbles. Would have been nice to have breakfast until 10 for those of us that didn't return to the motel until late night but only until 9.

    1
    « the worst experience ever »

    Beds not made. Linens not changed. Towels and wash cloths not replace. Empty box of facial tissue not replaced. Floors not vacuumed. Bathroom not cleaned. Dirty room, awful experience. Have never found this to be an issue, as Best Western are always great. But not so at this location. Stay away.

    4
    « Close to Everything »

    We always stay at the Kiva inn. It is easy to get to Old Town and the breweries in the area. The Charco Broiler is a very good restaurant in walking distance to the Kiva Inn. It is also easy to get on and off I-25.

    3
    « Marginal to poor »

    This BW is not in great shape. Smokers abound and are tolerated by the management. There was a terrible cleaning smell that lingered in our room and barely masked the musty smokey smell. The mattress was the greatest disappointment: a soft, super squishy sponge that felt like it was going to consume you. Access to this hotel is difficult with potholes and ruts between the parking lot and access road. Sketchy neighborhood. At the front desk in front of me at check-in, a guest was being charged 50% more than we paid since he had no reservation - poor soul. We tolerated the place only because we were too tired to make the effort to find something else after 600 miles. Until they make improvements, look elsewhere.

    5
    « Youth trip. »

    This location for us was great. We stayed one night before checking into CSU and one night after the trip coming back. The youth had a great time. We used the pool, the sauna, the fitness room, the hot tub as well. This hotel was about 3 miles where we needed to be.

    4
    « Our Annual Visit ... »

    We've stayed here for a couple of years, now, during our annual trip for Cheyenne Frontier Days. The rooms are very nice and proximity to I-25 to head up to Cheyenne is a definite plus for us. The beds really are nice, but I almost felt like I was "climbing" to get into it! My husband and I both always bring computers and other electronic devices and we both utilize C-Pap machines. This hotel had MORE THAN ENOUGH outlets to accommodate all of these devices!! I WAS IMPRESSED!! Lighting was also better than many hotels I've been in recently. We'll DEFINITELY be back!! :-)

  • 4
    « Surprise at Check In »

    We very much liked this property. I redeemed BW points for the room and was surprised to be charged $30 at check-in, with no explanation given as to why. I assume it was a cleaning charge assessed by the locally owned property.

    5
    « Very spacious »

    We loved the large room with 2 king beds and a sofa sleeper. The indoor hot tub was perfect. The breakfast was good...small area for people to eat, but if you were patient, it was fine. Would definitely stay here again.

    4
    « Clean & quiet with nice amenities »

    The entry lounge is beautifully decorated. We arrived late and really enjoyed the warm outdoor pool after a long day of driving...slipped into the hot tub for a quick soak as well. Simple but clean room.

    4
    « Southwestern motif and decorations through out the property »

    This is a very clean and modern property off of the highway on a service road. Gas station next door. Very short drive to downtown. If you are a fan of Southwestern and native american inspired art, this is the place for you. The theme is represented all over the property. Everything worked very well and we had a very comfortable stay.

    4
    « Five Stars if there had been an elevator »

    The hotel/rooms are very nice and the staff very helpful. We were offered help carrying our bags upstairs, but we miss an elevator. Breakfast was good and is served in a nicely decorated area. The hotel sits pretty close to I-25, so is convenient for travelers. There is a great restaurant right next door, so once you are out of the car, you don't have to use it to go eat. Definitely worth the stay.

    5
    « Very clean room, and helpful staff »

    I stayed here only for one night but, since I am a Platinum member they upgraded my room with a jacuzzi bathtub in it. After a 14 hour day it was much appreciated. Very helpful staff that actually took time to explain what i was getting amd initialing for. Great hotel.

    5
    « Great find »

    Just passing through and needed one night room in Ft. Collins, CO. Easy in and out of downtown Ft. Collins.Pleasant atmosphere with great decor. Quiet despite being near a highway. Breakfast had good variety and quality -saved us from seeking and spending before we got back onto the road.

    5
    « Great place, great location »

    The staff was very friendly and helpful. Great location - not far from downtown Fort Collins where there are many great place to eat! Our room was very clean as well! The pool was also nice - perfect after a hot day of rafting!

    1
    « Poor Service+Overpriced=Never Again!!! »

    Purpose of our trip was a Memorial Day Weekend baseball tournament in Fort Collins, CO. The hotel was selected by our head coach as he wanted to keep the team together in one place. Wasn't my choice and definitely won't be in the future. We were checked into room #232 (2 queen beds). My wife and I shared one bed and our sons were in the other. Their bed was fine. Our bed was AWFUL. Sagged in the middle and every time you would move the springs would pop loudly. Horrible night sleep for my wife and me....worst ever. Spoke with the front desk the following morning. Friendly staff. Received word later in the day we were being moved to room #227. Our bed was now fine (I always select closest to the windows/AC). Now the boys bed was bad....doing the exact same thing our bed did the night before. My oldest son and I then took the mattress from #227 and since we still had the key for #232, we switched mattresses. Didn't help. Same issue. Appears all box spring related. Complained the following morning at checkout. Requested the manager contact me to discuss reimbursing some of my expenses. As of this writing, no response from him at all. Not only will I not be staying there in the future, I will make sure our team doesn't as well, nor our friends and family that were in the area to include members of other teams. A simple kind gesture and all would have been forgiven. But they chose to ignore. I will not.

    4
    « always good »

    we've stayed at this hotel several times. we come to ft. Collins at least every two years and we always stay at the KIva. It's always clean and friendly and the location is great for us. Breakfast area can get a little crowded, but we enjoy the selection, so we adjust our attitude and go with the flow.

  • 3
    « Clean, quiet, no elevator »

    Went to check-in, first question was if we wanted room on first or second floor. Took second floor since it's usually quieter. Went through entire booking process and was directed to the stairs, room at far end of hall. Asked where the elevator was and... NO elevator. That should probably be the first disclosure at check-in, not the last. We made a total of about 12 trips up and down those stairs with heavy boxes and luggage. We are 60 years old! First motel in 40 years of traveling with no elevator. Otherwise clean and quiet although view from our room overlooks trashy trailer park. Probably won't stay there again.

    5
    « Western Summer Road Trip 2016 »

    This is a clean, modern hotel that accepts dogs. The room was spacious and clean; there was a nice breakfast bar and charming decor in the lobby. Very friendly and helpful staff, convenient parking and close to the heart of Fort Collins. The only negative: the beds/mattresses need some upgrading or replacing.

    3
    « Needs a facelift »

    Satisfactory hotel, but could use some new bedding and mattresses. Breakfast needs more protein options. Some people are allergic to eggs. And the waffle batter ran out so they filled the tub with water to maybe wash it out? No sign, and then when we tried to make it waffle, the cleaning water splashed everywhere. And obviously the waffle didn't turn out.

    5
    « Close to I-25 and Heart of Fort Collins »

    The location of this hotel is roughly midway between I-25 and the heart of Fort Collins. The hotel is well maintained and exceptionally clean. Its only drawback is the lack of an elevator but the hotel is only two stories high.

    3
    « Eh.... »

    Not at all what I'd hoped for, especially for what we paid. Staff was friendly and lobby was clean. Breakfast was decent...yogurt topping bar, muffins, omelets, sausage, etc. Pool was clean, but much smaller than expected. The rooms, however, are very dated and need serious updating. The carpet was horribly stained, to the point that I didn't want to walk on it bare foot. Our room had a strange smell to it. We never could figure out where it was coming from. It was sort of musty and smelled a little like a dirty trash can. When we opened the sofa bed, it was clear that the bedding had not been changed. There was hair and crumbs in it. Beds weren't terribly uncomfortable, but I'm a stickler when it comes to the quality of my sheets. These were polyester and itchy. We would definitely look elsewhere next time we in northern CO.

    1
    « Wouldn't stay there again »

    We were assigned a pet-friendly room that we did NOT specify. The hotel refused to give us a non-pet-friendly room. There was an odor in the room, there was hair on the walls, dog food (or what I hope was dog food) on the desk chair and the back of the desk, and the refrigerator leaked on the floor.

    4
    « Good Hotel to start vacation from Denver Airport »

    We arrived at Denver Airport and had pre booked this Hotel. We avoided the toll road from the Airport ( Don't take it in a rental, no saying what you will be charged as no pay booths) and its a quick 70 mile trip up i25. Good Hotel, nice exterior and helpful staff. Big Bed, Pool, Hot Tub, Sauna, Fitness centre, clean and tidy. Breakfast is continental and Hot. Gluten free Cereal available. Wi-Fi free and OK.

    4
    « Great place to stay! »

    Staff were very helpful. Breakfast area was clean. Room was spectacular! Traveling with two kids after picking them up from the airport is always hard but Best Western Kiva Inn made the trip home so much easier because of their excellent services! Thanks again!

    3
    « Not the BW we expected »

    Beautiful exterior, lobby, breakfast and pool area. Staff wasn't as welcoming (although they could have had a bad day). A/C in the room wasn't that great. The rug seemed dated and dingy. The sink counter height was very low. The bed was very comfortable.

    3
    « This hotel is easy to access from I-25, but certainly not spectacular. »

    We arrived early morning and knew our room would not be ready until later. They offered to call us when it was done so we used the time to explore Ft. Collins. Beautiful city. At 2:45 we got a call our room was ready. We asked for a King bed on the first floor since there is no elevator. (We booked in March). We were told that no King was available on first floor, but for the same price we would get the two queen beds. Not excited by this since it takes up more room, but ok. We opened the door and the room was trashed. Food on the floor, beds not changed and it smelled. We immediately went back to the front desk. We were then given a KING bed on the FIRST floor. Wow! Thought that wasn't available. Breakfast was average. Only meat was sausages on Saturday morning. Pool area is ok too, but a tree sheds blossoms into the cold tub. There is a nice hot tub inside. Don't think I would stay here again.

  • 4
    « Very nice »

    Every time I have stayed here the rooms have been really nice and clean! Beds are very comfortable and the staff has been excellent!! The quality really shows!! It does have an outside pool that I have never used, indoor hot tube that I also never use. Only negative I can come up with, it's a little on the pricy side! But you do get what you pay for here!!

    4
    « The princess & the pilly sheets »

    The hotel looks beautiful on the inside. The rooms look nice. We had 3 problems: the bathroom fan didn't work (so we didn't use it), the bottom sheets had those little pills that fabric gets when they have been washed too much (and need to be replaced) and the front desk told my husband that they would have scrambled eggs for breakfast and they didn't have them. I will say it was a good value for the price.

    2
    « College Orientation visit »

    Not impressed. Stayed two nights. The staff was friendly and helpful, and the property was clean, but the A/C was not working properly and vacillated between extremes-- very cold, then shut off to become very hot and stuffy in the room. My college students did not sleep well due to the uncomfortable temps, gun shots popping off next door from the trailer park and noisy guests running in the hallways. Other rooms may have had a better experience, but neither student got adequate rest so was not worth the competitive pricing. Wifi was poor. Located in more of an industrial area. Will not be staying here again.

    5
    « Rates went up »

    I've stayed here in past years on my visits to Fort Collins. It's a very nice motel but their rates took a big jump from last year. Last summer I paid $117 for a room, now they want $145 for the same room! I will be staying at the Days Inn down the road from now on. Under $100.

    4
    « Good Value »

    I booked this hotel based on the ratings and reviews here on Trip Advisor. It was very affordable and, as noted in other reviews, it is clean and staff friendly. It is about a 6 minute drive to "Old Town." There is a restaurant (Charco Broiler) right next door which serves breakfast, lunch and dinner and also has a lounge. The free breakfast has a good variety of items and is available from 6a-9a. They have a laundry room which was clean and the vending machine that sold soap, powdered bleach, and softener sheets worked (nothing more frustrating than getting your washing all ready to go only to find that the vending machine doesn't work!). One potential negative: There are two levels in the hotel and no elevator, so if you have a lot of luggage and/or are not capable of climbing a flight of stairs with your bags, you better hope there are rooms available on the first floor (or put that request on your reservation and hope it can be honored).

    4
    « Nice, Clean, Very Friendly and Attentive Staff »

    I stayed here for a family get together in Fort Collins (a lovely town). The room was very nice, very clean. The complimentary breakfast is a typical high carb breakfast of yogurt (no plain), breakfast cereal, waffles, muffins, various breads, and some fresh fruit. My bed was fine, not awesome, but, adequate. Plenty of hot water whenever necessary.

    4
    « Dependably Good Stay »

    We have stayed at this Best Western before and it has always been comparable in price with clean rooms & decent breakfast bar, and sauna & hot tub available. Pool is outdoor so don't use it. Front desk staff is always helpful. Easy access to downtown, CSU & I-25

    5
    « great stay »

    Great people great location ,great property obviously not wanted by everyone but they had rooms for smokers with outdoor patios, separate yet convient to the rest of the hotel, so as to not offend nonsmokers.

    5
    « great service »

    great service and location. close to everything but don't have to deal with the down town traffic. No elevator but they offered to help carry things up if needed. lots of main floor rooms. we needed adjoining rooms, worked great. fridge and microwave, NICE tv, great wifi too.

    4
    « Very Comfirtable and friendly. »

    This a very comfortable place to stay when traveling in northern Colorado. Kiva Inn older hotel yet very comfortable and priced right for travelers or short stays. Clean rooms well taken care of for older hotel. Very friendly staff and front desk and very polite housekeeping staff. Very nice breakfast area and very clean, nice dining area good selection of breakfast items. The parking area is some what limited and expose to the street.

  • 5
    « Best Western accommodations »

    Extremely courteous, well trained and helpful staff. Clean and well managed. Charged an exorbitant rate (over $100 per night more than normal at this time) because of influx of people attending CSU graduation. Good Business? Maybe, but a lot of people would say "way too much overcharge!

    5
    « Great value and service »

    BW Kiva is now our first choice for Fort Collins. Could be a little closer to downtown/old town, but it's all of a 4 minute drive to restaurants, bars, shopping. Excellent fun staff, pool, indoor Jacuzzi. Nice rooms, big thick towels, OK breakfast, comfy lobby, and lots of parking. Good choice.

    2
    « Old and worn out »

    The carpet was worn and well used. Had $50 hold for any damage that might occur in the room. (I am 60+ years old and only wanted a nights sleep.) I could understand it for college students that swarm to the hotels to party.

    4
    « Kiva decor excellent »

    Kokopelli heaven...the lobby is beautifully decorated. Would have liked more of that southwestern feel in my room. Hotel is clean with nice rooms. Check-in was abit slow, but overall stay was good. Will stay here again.

    5
    « Great Hotel »

    I love staying at this place. I try to stay here everytime I drive through Colorado. The staff is very friendly and helpful. This hotel also excepts dogs for a small fee. I recommend this hotel to everyone.

    3
    « Nice, clean stay »

    Hotel was very well kept up. Room was comfortable; needs some updates in the bathroom, but otherwise a nice room. Great place for a 1-2 night stay for work or passing through. Pool, spa, and fitness room all liked nice.

    4
    « Nice and quiet motel »

    I always try to stay at the Kiva Inn in Ft. Collins. It is a short distance to my favorite brewery, Odell Brewery. The beds are comfortable and the room is spacious. The prices are always very reasonable.

    4
    « Great room »

    We stay one night, and we were impressed! The room was very nice, clean, and had a super comfortable bed. The room came with a mini fridge and microwave. The only con was all the noise in the morning. We wanted to sleep in a little before checking out and just couldn't. We heard running non stop from the floor above us and what sounded like a family reunion right outside our door. When checking in ask for a room on second floor and way from everything.

    3
    « had better »

    could have been much better. the breakfast could have been better. everytime we went to the hot tub there was someone in it. so we never got to use it. and they didn't have a indoor pool. other then all that I think they should also have more then one washer/dryer set. we had to wait 3 hours just to do our laundry and get it done. other then that I guess everything else was fine.

    4
    « Ft Collins BW »

    New look is great, staff is friendly and I enjoyed my stay. The new style is a pleasant change and modern. with today. That is a great way to keep up with the times. I frequently stay at Louisville co BW and is my favorite bt FoCo is a close second.

  • 3
    « average »

    This was an average stay. Found slight cleanliness issues in room. Television channel search extremely slow & not user friendly. Entry security poor at side entrance; door did not close & lock easily. Breakfast? Really that was breakfast? I had a hard bowled egg (OK) & a breakfast burrito. Burrito was hard, so I figured get past this & the inside would at least taste good. Wrong.

    2
    « Broken down bed »

    The bed I slept in was broken down on the entry side. I had a poor night's sleep as I kept slipping down to the side of the bed. The bed needs to be replaced rm 114. The remote wasn't working very well, I had to get up within 3 feet of the tv to get it to work. The dresser was dated and inexpensive looking. The heater ran all night and didn't get the room warm. Definitely below standard for a Best Western.

    4
    « Just fine for three nights. »

    We often choose Best Western's when we are out of town. This one was close in to where we wanted to be and had enough off-street parking, which was well-lighted. We love the breakfasts. In this case, the hotel was full due to an event in town, and the breakfast seating area was not near large enough. The hot tub/spa is indoors and was open. The pool is outdoor and seasonal. There is also an exercise room. We liked the location; straight west off the freeway, but the directions don't quite tell one how far it is and the street mentioned was incorrect. Proceed west to Timberline and then double back a few hundred yards. Hotel is on the north side of Mulberry. The room was adequate and clean, enough towels, etc. We made reservations with our BW card and the room was ready when we arrived. There is a surcharge for weekends and they are unable to make just one reservation if your stay extends over a weekend, as ours did. So late at night, when we came in, the key card did not work. It was necessary to go to the front desk and have another one made, to change it out. In the morning, there was a hassle, as the night manager had thought we were skipping out on paying since I did not complete the tedious and unnecessary reservation paperwork late that night when we returned, tired. I complained and it turned out that some others were unhappy with this employee's service as well. The day manager said they were working on correcting this cumbersome procedure about different rates requiring different reservations. I don't expect this to change, however, and I dislike the inconvenience. There was no hold placed on my credit card, as one review stated, but perhaps that was because I made advance reservations. One large problem is that there is no elevator to reach the upstairs rooms and it was quite difficult hauling the luggage up the "L"-shaped stairs. This means all handi-capped access rooms will be downstairs. Don't leave anything in your car overnight. The price was right. Maybe one gets what they pay for.

    3
    « Hotel Good and Bad »

    The breakfast was very good. The staff was excellent. The bed was very, very soft so if that is a problem, you may want to reconsider your reservation. Also, the handicap access was non-existent. No electric opening doors. Not cheap and I did not appreciate having a hold put on my credit card for $50 because I was staying in a college town. I am almost 60 years old and in a wheelchair but they told me they do that to everyone. Then there was an upcharge for my handicap room. Really? If you are not handicap and can sleep on very soft beds, this is a good hotel room and hotel. If you are in a wheelchair or want a firm bed, pay extra to stay somewhere else.

    5
    « Fort Collins »

    A very nice place to stay at. The rooms are very clean. It's a quiet place to sleep at night. And pet friendly. And the breakfast in the mornings are very excellent in quality. I would stay there time after time.

    3
    « Not Quite Right... »

    I stayed here for four days while my dog underwent surgery at CSU. Pro's: They let me check in a few hours early which was very much appreciated because I had just gotten into town after flying all day. Easy on/off the main road into town. The grounds and main areas were very clean. Front Desk Help was ok. Not super friendly but not unfriendly. Room was a good size. I didn't try the breakfast but the area looked clean and well stocked. Con's: I asked for a room near an exit as I had my dog with me. They put me near an emergency exit that wasn't to be opened unless there was an emergency. Not helpful as I had to go through the entire hotel, then across the parking lot to the far side of the hotel to the dog potty area. The dog potty area was not well lit or advertised. If found it by accident. Room was ok, not like the pictures so I'm thinking the dog folks and smokers get the older rooms. The rooms were not very soundproof. I could hear people talking and um... I could also hear the showers. Yikes! Super loud in my room. The floors were sticky and the bedding worn as was the mattress. Otherwise it was clean enough. My biggest beef was not getting a response from Management regarding a left behind item in the room. A simple "we looked but didn't find the item" would have been sufficient. Still haven't' heard from them.

    5
    « Fantastic »

    I stayed only one night with my husband and this hotel was so clean! We arrived a few hours before our check in time but they were super nice and let us check in earlier no extra fee. The gentlemen in the front desk was super nice, attentive and helpful. They even showed us our room before we check in to make sure we where please. The location is fantastic close to everything easy to get to. The room was very clean and comfortable, the breakfast was surprisingly good I was not expecting such variety so I must say if you can please stay here! I know I will on my next trip to Fort Collins for sure!!

    3
    « Could have been better »

    This hotel needs better training on the front desk staff. Evening person seem to be almost bothered that I arrived for a 1 night stay. Since I checked in late I didn't have time to eat so I bought a couple of things from the vending machine. When I tried the cookies, they didn't taste right. So I looked at the expiration date and found it had been outdated since Feb. 2015!! Parking was not ideal (I was driving a small box truck). My overall stay was just average or less than.

    2
    « Just below okay. »

    Stayed 2 nights and there were ups and downs. Rooms were cobwebbed in corners, and the hotel management couldn't find our payment in full for a very long time while trying to check out Monday morning. So held us back to go on to Wyoming.

    3
    « Fine enough hotel. BEDS are much too firm »

    The KIVA INN Best Western on the outskirts of Fort Collins is a fine establishment with a nice jacuzzi and fitness room, charming little lobby with free breakfast and coffee/tea... conveniently located on a main thoroughfare in and out of town. The only real criticism is the quality of the actual guest BEDS. They slept like straight-boards. The queen mattresses are about 10-in thick at best and probably cost $180 a pop for the hotel. Cheap, hard mattresses make for an unpleasant stay in the end.

  • 5
    « Great hotel great service »

    Me along with my wife stayed in Best Western Kiva Inn to attend a community function. Our stay was very comfortable. Staff and quality of breakfast was excellent. It is a hotel giving value for money. I would recommend everybody to stay there once and experience the excellence in quality be it staff, house keeping , breakfast.....

    4
    « hotel »

    It was a great place to stay. I really enjoyed the Jacuzzi in the room. I would and have recommended this hotel to people traveling through Ft Collins... Anytime I go through Ft Collins I make it a point to stay ant the Kiva Inn..

    4
    « Pleasant stay »

    Check-in staff is very friendly! Room basic motel but was very clean. The breakfast room is big and offers nice selections to choice from. Location makes it easy to drive to. Our room overlooked the open atrium and was still very quiet.

    3
    « Tried the rest allways return »

    We try to stay here when we are in town... we stay at the others in ft collins but they are not as "good/fun/hospitable" as our dear beloved "KIVA INN" We are a simple professional asphalt crew who needs extended stay options on the northern front range... We come down from Steamboat every spring and fall for the last 10 plus years... Man it's hard to find rooms for 10-18 people during these shoulder seasons. EVERY SPRING and FALL. LOVE IT

    5
    « excellent »

    I have been staying at the Kiva Inn for over 8 years for medical reason and have never had a bad experience. the staff is always friendly and very helpful same goes for the owners. Irealy like the location because it is close to my doctors.

    5
    « Wouldn't stay at any other place in Ft. Collins »

    Staff uniformly friendly and eager to help out. Welcoming, open, western native American themed lobby is well lit by natural light and is also the site of a very nice breakfast buffet each a.m., which adds greatly to the value of this hotel. Clean, roomy rooms, set back from road, acceptably quiet. Not luxury, but very good value for its rates.

    5
    « Excellent hotel »

    We were very happy with our stay. It was quite a unique design. The breakfast room spacious and well stocked. Even though our room faced the road it was very quiet. Right next door is a excellent restaurant.. family owned since 1950s .

    1
    « Worst Stay Ever »

    The rooms and dirty, dark, and dingy. The staff was rude. Breakfast had no hot options other than a waffle iron. Hotel was hard to find and in a sketchy part of town. I'd suggest going to Fort Collins' other Best Western by the University.

    5
    « Great Stay »

    All aspects of our stay were great. Very clean, very friendly, always asking if everything was ok and could they be of further assistance. We had the Jacuzzi room. It had a damp smell but otherwise was excellent. Breakfast was great. No elevators that we found and there are 2 floors. We did not use the pool, hot tub or the work out area. If you have a lot of luggage or have a hard time navigating stairs, request the first floor.

    3
    « Average stay »

    Average Best Western stay. Room and bathroom were clean and nice. Hate that there is no general overhead light. WTH? I get to go turn off 5 lights (that don't help you dig into the dark reaches of your packed bags) before going to bed instead of one switch. Logical to someone. Otherwise it was fine. Although I did request for a picture of Nichols Cage be put in my night stand in the special request section of the online reservation form. Nope. They did not deliver. But they have a computer and printer. Hmmm. Makes you wonder if guest satisfaction is a priority. I asked the other BW in Aurora for a pic of Olivia Wilde. Also did not deliver. Other chains do. Just sayin.

  • 5
    « Nice, clean pet friendly hotel »

    We always stay at this hotel when going to Ft Collins as it is pet friendly, clean, newly renovated main area and dining area. It is an older hotel that is well maintained and location is easy to get to and is near interstate and the university and old towne.

    4
    « Welcoming hotel off frontage road »

    The BW Kiva: appealing facade welcomes you off the frontage road. Nice landscaping and a neat location far from the "hustle" of town, but conveniently close to New Belgium, Odell's and the Fort Collins Brewery (FCB). Grab a bike to take your own "tour de fat" from the Kiva to the brews. Front lobby and breakfast area are painfully small - but adorable. Take your breakfast in your room - you'll thank me later. It's a standard Best Western with a cool western flair that is very "North Colorado/Wyoming". In all: Cozy. Mostly clean. (The "wood" part of the floor in our room was sticky even though it smelled like 409 or something.) Very affordable. I'll return!!!

    3
    « This place looks better in the daylight »

    It's best to arrive here right around check-in time, when you might get a parking spot. I thought I would do the public service of informing fellow TripAdvisor users that of the two Best Westerns in Fort Collins, this is the one on the outskirts of town. Some people prefer the outskirts, while others prefer to be closer to the action.

    2
    « bad smell in room »

    Staff was competent. Breakfast the usual inferior Best Western fare. Most surprising was a room that stank. Have seen earlier reviews that cite this, and the staff at the hotel admits that this is the case with several of the rooms. Marred our two-night stay and since the hotel was full, there was no chance of moving to a different room.

    4
    « Nice Stay! »

    We stayed overnight on the way back from a Bronco football game. We enjoyed the hotel. While there is no elevator, our 2nd floor room was clean, well appointed (mini fridge , excellent king bed) and relatively quiet. Breakfast offerings were extensive. Yyhe Charco Broiler restaurant next door has always been really good. We will stay again!EThereeelevator

    1
    « Cece's trip »

    Staff was very helpful. Room was very clean, and breakfast was quite good. Stayed there on way to Yellowstone and stayed there on our return trip. Highly recommend it. Close to interstate, quiet. Good night's sleep

    5
    « Great Stay! »

    We were there for a family reunion. The staff and room were very accommodating. My husband and I used the internet and the fitness room. I had a good breakfast both mornings. I would recommend the Kiva to any couples staying a couple of nights in Fort Collins.

    5
    « Best Western Kiva - FT Collins, CO »

    Large well maintained rooms, and very comfortable beds. The staff is super courteous and go out of their way to make you feel welcome. Free internet connectivity without having to sign in (and free use of the on site computer and printer). Overall an excellent place to stay!

    3
    « OK Place to Stay »

    We stayed here one night on our way to Estes Park. We were very surprised there was not an elevator-just stairs. We had a king sized bed, nice size room. Front desk staff, Leah was very helpful with a nice personality. It was disappointing the pool was closed for the season-it was 80 degrees outside. Breakfast was not very good; the waffles although fully timed had raw dough inside.

    5
    « Great place to be »

    All the amenities and more, on one of the main drags Mulberry St., with a reasonable price, and a staff that likes being there, just a hop skip and a jump from Horsetooth Res. a wonderful place to relax, Access to the Chargo rest next door is a +.

  • 5
    « Great ! »

    We were in Fort Collins for a colleges Football game and we made reservations at the Best Western Kiva ..The check in was great , nicest guy at the front desk , Conor .. He helped us so much , found a great restaurant for us to have dinner , told us about the local attractions ... Gave us great directions .. The hotel was clean , lobby was very inviting , room was clean , he inspected it before we went in..we had breakfast ( complimentary ) at hotel , it was very good and presented very nicely !! We would stay there again !!

    4
    « They try hard to please »

    We stayed two nights, we were in town for a CSU vs Minnesota football game. I would say this place was above average, but not very good. Pros: the staff was very helpful, beds were comfortable, breakfast was better than expected. Cons: the first room was stinky - they moved us quickly, the outdoor pool was closed - temperatures near 90, the sheets were a bit old and worn.

 

Getting to the hotel ...

All directions
·From: Interstate 25. Exit Highway I25 at Exit 269b, Highway 14 aka Mulberry Street. Go west, towards the mountains for approximately two miles. The BEST WESTERN Kiva Inn is located just past Timberline Road, on the right side.