BEST WESTERN Plus Hawthorne Terrace Hotel,  Chicago

4.5/5  - based on 789 guest reviews.
3434 N Broadway Avenue, 60657-2516, Chicago, United States - See map
+1 773 244 3434 +1 773 244 3435

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Sauna
    Sauna
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Welcome to the Best Western Plus Hawthorne Terrace Hotel, an intimate and charming hotel nestled in the bustling Lakeview neighborhood of Chicago. We are just steps from the vibrant nightlife, theater, sidewalk cafes, upscale dining, lakefront biking and jogging. All of this and within minutes from celebrated Michigan Avenue by the use of scenic Lake Shore Drive. Combining the personal attention of a small hotel with the confidence you'll feel staying with a name you trust, each of the 83 tastefully-appointed rooms and junior suites include a complimentary full breakfast and newspaper. The hotel offers full business facilities with free wireless high-speed Internet, a fitness center with sauna and whirlpool. Within walking distance of Wrigley Field, Home of The Chicago Cubs®, you can also enjoy lakefront jogging, golf and tennis. A meticulous renovation and an accommodating staff make the Best Western Plus Hawthorne Terrace Hotel a popular choice for seeing all the best Chicago has to offer. Our prime location steps from Chicago's lakefront, you will enjoy unmatched access to the most exciting part of town. You can be in The Loop or on Michigan Avenue in just minutes. You can explore all the local sights and sounds right here in the neighborhood. Electrifying nightlife and restaurants abound, from ethnic cuisine to sidewalk bistros to fine dining. We're also in the heart of Chicago's renowned Belmont theater district. For sports fans, golf, tennis and jogging are nearby. We're the closest hotel to historic Wrigley Field, the home of the Chicago Cubs® and the second oldest, most charming ballpark in the country. Since the Best Western Plus Hawthorne Terrace Hotel puts you in the center of everything, it's the only hotel to choose in Chicago. Also the most convenient for easy travel to O'Hare Airport, Midway Airport and downtown by train, bus or taxi. Enjoy your stay.

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Room 1

Guest reviews


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based on 789 guest reviews
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Excellent
 
428
Verygood
 
266
Medium
 
55
Poor
 
26
Horrible
 
14
Business Business 104
Couples Couples 205
Family Family 272
Friends getaway Friends getaway 89
Solo travel Solo travel 74
Cleanliness
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Service
Sleep Quality
Value
BEST WESTERN Plus Hawthorne Terrace Hotel,Chicago
  • 2
    « This high-end Best Western was a disappointment »

    On the "plus" side the staff were genuinely courteous, helpful, knowledgeable and overall pleasant. On the "minus" side The refrigerator in our room did not work so I lost food and bottled drinks. The heating/air conditioning unit in our room was too loud and never turned off. We lost restful sleep. The breakfast included with room charge was average at best. I will not pay almost $300 per night even if the personnel are very good and the location is good.

    5
    « A fantastic hotel experience close to Wrigley! »

    From booking over the phone (Chase and Cheo) to checking in and checking out, this was one of the BEST hotel experiences I have ever had!... that sounds extreme, but I have to tell you that the amenities provided (the free water in the room, the soft towels, the updated decor, the location, the fresh hot breakfast meats and eggs, the cinammon rolls, the in-room Keurig... it was all terrific. We wanted for nothing. Thank you all for a great Chicago place to roost when we visit our son. We will be back! The Ernzens Phoenix, Arizona

    3
    « I expected more for the price i paid »

    Pros: Location is near Boystown, and 20min walk to Wrigley Free Breakfast Very Clean Cons: Staff is always "busy" S/C/V Security: There is a card access to enter the building. Exits are clearly marked. Cleanliness: The room was spotless, sheets nice a bright white and soft. Value: So my grand total for my stay was $142. And even with the free Breakfast i still felt it was over priced for a stay. ***As a last minute trip to chicago, i found that if i arrived on Thursday, my flight would be much cheaper. I had originally booked a hilton for my weekend, but oddly the rate would change if i added another day. So i hunted around for a hotel around Wrigley field and Boystown. So this hotel came highly recommended and figured with the money i saved from airfare, i can pay more for a better hotel. Needless to say the hotel is small, the lobby is manned by either 1 or 2 people. The problem i experienced was that it seemed under staffed. I was either told, to wait and ill be with you. or there is a line of people and only 1 FD staff. The room is big, the water closet was huge, nothing out of place. The only thing that I feel was a "added value" was the location. There is a Starbucks at the end of the block, near boys town and 20min walk to Addison Station/Wrigley Field But aside from that, no big wow factor. I don't think the hotel was worth the price i paid. Its a perfectly good run of the mill hotel, but i don't think the price matched up to its value.

    5
    « Nice hotel in a great area. »

    This is a really cute hotel in a nice area. Our room was very clean and parking was both reasonably priced and easy to access. We received a free upgrade to a king suite. Breakfast was described as continental, and we were pleasantly surprised that some hot items were offered as well. We will definitely stay in this hotel the next time we are in the Chicago area.

    5
    « Best in the area »

    Top quality service all the way around. I would highly recommend this hotel. Walking distance to everything you would need and short drive to downtown. Restaurants and shops are all along Broadway and your nightlife if interested is on Halstead.

    5
    « Great location and greater service »

    It was a pleasure, and a surprise, to experience this Best Western gem in Lakeview. Hidden away from the street itself, the entrance and curb appeal are pleasant. The rooms were the real surprise - completely renovated with modern fixtures, wood flooring, and refreshed bathrooms! I have already recommended it to my Chicago area colleagues.

    3
    « It works »

    This hotel met the need for somewhere to sleep but I expected better beds for what I paid for the place. I did not sleep well due to the bed not being comfortable. The breakfast was terrible. Some hot items like egg patties and sausage and there were lots of pre-made packaged items available. Staff were nice and greeted me everytime I walked in. The room had a fridge and microwave. There's a grocery store, Starbucks, and several restaurants within a short walking distance, which was nice.

    3
    « Fine hotel in an out of the way location »

    Friendly and informative staff. Room size, condition and amenities are quite acceptable. I was in for a downtown trade show, and the location here, with great public transportation access, and good food within walking distance made this a great lower priced alternative to the big and expensive hotels downtown.

    5
    « Good hotek »

    Good hotel, excellent location. Very nice and helpful staff. Close to the cubs hone, Wrigley field. Go Cubbies!!. That's all I really have to say. Very nice reception area. Breakfast area is too small and gets crowded easily.

    5
    « October, 2016 »

    We had a room probably as large as an apartment. There was a refrigerator, microwave and dishes supplied by the hotel which made it nice because there was a grocery store maybe 100 feet away. A nice breakfast was provided each morning you can't go wrong.. There are also nice restaurants within walking distance. The staff provided excellent service. We would definitely stay there again.

  • 4
    « Great location and nice breakfast! »

    The hotel is cozy, clean and close to public transportation. The breakfast is hot and tasty. There is usually some free street parking available nearby which is nice if you have a car. Prices are reasonable for the area. I always look to this hotel when coming to Lincoln Park.

    4
    « Great Service! »

    I stayed there during the Cubs World Series games. Worked with Cheo McNeal and he was fantastic! Awesome service and great environment. It is conveniently located near Wrigley Field. They are great to work with.

    3
    « An okay place to stay with shops, coffee, liquor store and ice-cream places within walking distance. »

    Our porter was Chao, who was very helpful in assisting us in checking for bed-bugs before bringing our luggage out of the vinyl-floored bathroom! Room was smallish, but comfortable, with wood flooring planks. Shutters on windows were "just 'okay'" for keeping-out light. (Our room looked right into the well-lit parking garage.) He gave us the recommendation for New Tokyo for dinner--which was also "just 'okay'" and nothing really special. Halloween decorations in courtyard suggest that this IS a "quirky" hotel...with "parts of skeletons", spiders and webs everywhere.

    4
    « Boutique-ish Best Western »

    Smallish, 4 floor hotel in Boystown and near Wrigley Field. Put off at first by the lack of luster in the lobby, but the room was clean, neat, and had everything you would expect from a larger more modern hotel...except room service...then again, I don't think room service is expected at any Best Western. The room was quiet, the bed was comfortable, the WiFi worked, there was a small, charming courtyard outside in front of the lobby. The staff was attentive and had no problem with me checking out an hour late. You can walk to lots of local bars, gay or straight, and plenty of restaurants. The gym wasn't extravagant, but it was large enough that it didn't feel like I was exercising in a closet. The gym also has a whirlpool and sauna. As with every Best Western, self service continental breakfast is included. Actually, the breakfast was quite good. Coffee, tea, eggs, yogurt, cereal, bacon, so really a bit better than continental. Probably the nicest Best Western I've ever stayed in. Definitely worth the reasonable price.

    5
    « Good location outside the downtown core »

    It was a quiet hotel with lots around to enjoy. The staff were friendly and helpful throughout. Even the cleaning staff went out of there way to be friendly and accommodating. Would go back anytime I am in Chicago.

    5
    « Great Location »

    Best hotel in Chicago. I have stayed at all of the 5 Star hotels in Chicago as a businessman beginning in 1966. This hotel has "down-home" real personality and hospitality. Great Staff and covered parking next door. Walking distance to Wrigley Field and at least 6 great restaurants. Many hotels today charge $3 for a single bottle of water, here it is free and unlimited. Best cooked to order hot breakfast, pastries, fruits, newspaper, 24 hour coffee. Super clean and Family friendly.

    5
    « Very nice »

    I was very glad to stay at this Best Western Plus. The staff were very friendly, the room was spotless, the bed was comfortable, and the breakfast was very good. It's also in a great location, near lots of fun restaurants and bars, and within walking distance of the Addison stop on the red line.

    5
    « Cutest hotel! »

    We arrived to just stay one night. We were in town for the Green Day concert. We typically stay near the loop, but picked this area to be closer to concert venue. The outside of the hotel is so cute! Looks like its in the middle of the suburbs, not Chicago. Our room was 421, and it was huge. My 13 yo son thought it was great. Small kitchen and 2 separate sleeping areas, with 2 TV's. Small kitchen if we had wanted to cook. Lots of stores and restaurants right there. The complimentary breakfast was great, waffles, eggs and sausage, with lots of options. We would definitely stay again.

    4
    « Nice Location, Friendly Staff and Parking Ramp Next Door »

    My wife and I attended a concert at the Vic Theater nearby. We could have walked but opted for Uber. There is a parking ramp next door with valet parking and unlimited in-out privileges. The room was spacious and comfortable. A nice breakfast was included and free Wi-Fi. There was some noise from the hallway but nothing excessive. I would stay here again.

    5
    « Great Vacation Location »

    This charming hotel sits in the heart of a wonderful area. Walking distance to Wrigley Field and the bus and rail lines. Many eclectic shops and eateries in the neighborhood. Quiet hotel with large spacious rooms. Very clean and the staff is very happy to answer your questions and direct you to the easiest way to get around. 20 minutes from downtown Chicago by bus. We planned to stay there again at the end of our trip but didn't make it back.

  • 5
    « Excellent Hotel »

    This hotel was an exceptional option when attending a Cubs game at Wrigley Field. The hotel is within very safe walking distance to the venue, which is ideal to avoid the heavy pre and post game crowd. A spacious room with comfortable beds and great amenities was icing on the cake. Our room had a fridge, microwave, and Keurig with k-cups waiting. The room design was modern and sleek. In the morning, a complimentary hot breakfast was waiting, including scrambled eggs and bacon. Other breakfast options included a good selection of yogurts and pastries. We will be back!

    4
    « Great Place to stay »

    Very nice Best Western close to everything. Room had a couple of cosmetic issues of which the General Manager was very willing to take care of those issues. Only drawback to staying here is there is no free parking. Parking in the garage next door cost 80 dollars for 2 days. Other than the parking i would definitely recommend staying here.

    5
    « Great location near our family events »

    We visited Chicago for a weekend of family celebrations & this hotel was suggested. It turned out to be within a few minutes walk for 2 out of 3 events. Perfect since we didn't wish to rent a car or take many rides. The hotel is well maintained & staff is responsive to questions/concerns. The room was fine altho' it's always hard to get used to another bed, this one seemed bouncy if you moved much. Otherwise it was good with a wide breakfast selection & good coffee & juices. We took ours back to the room since the seating in the lobby was limited. Our front room was close enough to street noise even on the 4th floor & strangely we could hear the elevator dinging even though a stairwell was in between. Choose a room away from the street.

    5
    « Very nice rooms »

    This is a really cute hotel in a great neighborhood. I loved the floors in the room and the comfortable bed and pillows. I also loved the Halloween decor outside. Parking is easy and there is a really nice market next door for food, wine, etc... Will definitely stay again next time we visit Chicago.

    5
    « Helpful and Gracious Staff »

    I recently had to make a last minute reservation at the Best Western Plus Hawthorne Terrace. I ended up staying there for six nights - long enough for it to start feeling like home. Everything about my experience there was positive -from the clean, well-serviced room, to the continental breakfast...but most especially the courteous and helpful staff. At one point I was having trouble logging on to the hotel's internet. Turns out there was a problem with the wifi - the front desk staff worked to get it fixed as soon as possible, and called me to let me know as soon as the wifi was back up and running. My housekeeper was accommodating and prompt and tried to service my room as soon as she saw me leaving for the day so that I would come back to a clean room. Every time I left the hotel and returned, I was welcomed back by whomever was working the front desk. There are several good restaurants very close to the hotel, and a grocery store virtually next door where you can grab snacks and beverages to stock your in-room mini-fridge. The hotel has a small courtyard in the front with tables where you can sit and enjoy your coffee from the nearby Starbucks or one of the other cafe/bakeries nearby. My experience was so positive, that other members of my family have now booked their stays there when visiting family in the Lakeview/Chicago area.

    4
    « chicago stay »

    Nice hotel, pleasant staff, clean and comfortable - overall very happy with my stay! The complimentary breakfast was only just OK - but really that was my only gripe with the hotel. It was a really great place and very convenient for what I needed.

    4
    « Good Location »

    I would stay here again even though I had a few complaints. I loved that they had laminate flooring, but the rug needed to be vacuumed better. The configuration of the room was nice it made it feel very spacious. Didn't like the hair products and the hair dryer kept overheating.

    5
    « Very nice and good location »

    Very nice and spacious room, pretty decor! Quiet, quiet, quiet. Good breakfast and nice, helpful staff. Good location for us (5 min. from Wrigley Field, 15 min. from downtown). Only complaint was noisy A/C unit outside bdrm window (sounded like it had a bad bearing). All else great!

    5
    « Very helpful »

    They went out of there way to help fix a reservation mistake I made. The room was great and the Ann Sather's cinnamon rolls were to die for. The area is a lot of fun to visit. There are great clubs and restaurants you can walk to.

    4
    « Excellent base for visiting Chicago »

    We recently stayed in this hotel for three nights while visiting Chicago. Upfront - this hotel does not pretend to be anything it isn't which for me is a huge plus. It is in a very nice neighbourhood near the Wrigley Stadium and North Lakeshore Drive and is served by the red line and the 146 bus which brings you directly to the city centre. From experience we found the bus by far the best option with the stop being only five minutes walk from the hotel and a very short travel time as it is an express all the way to the Weston Hotel. This is a boutique hotel - a small building and limited number of rooms. Rooms were an excellent size and the beds etc very comfortable. Breakfast is free and is self served from a kitchen area next to reception - basic but it works and there was plenty of choice. We found the staff in general to be very good and helpful and in general the atmosphere in the hotel was very relaxed. Our only hiccup was the taxi back to the airport which didn't turn up on time - if you are trying to get to O'Hare at rush hour be careful as there can be considerable delays on the highway. One suggestion - get a taxi to bring you to the blue line and jump on the train - faster and more reliable. We booked this hotel as part of a package so I can't comment on value. Overall - would really recommend this simple hotel which does exactly what one would expect without fuss. There is no bar but nearby Rocks bar and restaurant is a great option for drinks and snacks just across the road - very good value and great fun.

  • 5
    « No need to try another hotel »

    We were lucky to try BW Hawthorne Terrace the 1st time we came to visit Chicago, have never wanted to try another. Beautiful & comfortable rooms, excellent staff & service, reasonable rates and lovely area.

    5
    « Excellent Customer Service Goes A Long Way »

    We have stayed at this Hotel so many times, and each time has been better then the last time we stayed. Its a very pleasure that we have the opportunity to be in the same neighborhood of our Son. We know that we have several hotel's in the Greater Chicago area that we can choose from but we choose Best Western out of all of them. That's our Choice

    5
    « Very nice and good location for us! »

    We thought the hotel, guest room, atmosphere, location and staff were terrific!! There was only one issue. We stayed in room 226. There was a loud constant noise from the A/C unit right outside our window (almost like a bearing was loose in it). Made it difficult to sleep.

    5
    « Great »

    Lovely hotel in a nice area. The room was beautiful and very comfortable. Good neighborhood to walk around in. Lots of good restaurants in the area. The staff was very efficient in dealing with check-in and out. Very friendly and helpful.

    5
    « Excellent Hotel »

    The suites are comparable to any four star downtown hotels. The staff is so courteous and the housekeeper even returned an envelope of cash to the front desk. Ideally located in a bustling commercial district. Many things to do in the area. Lakeview East is a great neighborhood and this is a gem.

    5
    « Great location within walking distance to Lakeview neighborhood »

    Everyone seems to really care about the guests and make it warm and comfortable. It is close to shops, restaurants, and now a new Mariana's. The fitness room is beautiful also. Parking is close and affordable.

    5
    « GO CUBBIES »

    Great hotel, boutique rooms with beautiful hardwood floors. Great location (easy walk to Red Line, Wrigleyville and beach) Not as congested as staying along Michigan Ave Numerous choices for restaurants Parking garage next door

    5
    « Excellent! »

    Perfect! Friendly staff, clean, accomodating, worth the price, close to Wrigley Field, excellent breakfast, comfortable beds, free wifi, all around a great experience my best friend and I won't soon forget!

    5
    « Best Service! Great Room! Good Location! »

    From beginning to end the staff and facility was exceptional. It shows that the staff and managers really care about your experience. From check-in to check-out it was a flawless experience. Breakfast was great. The room was very clean and orderly. The staff respected our privacy but yet still cleaned the room when we vacated for some time. Would definitely stay here again. The price is a bit high and a pool would be nice but it was still all worth it.

    4
    « Clean and Convenient »

    This hotel was very cute and pretty central in location. It was clean, it was safe, and the staff was very friendly and welcoming! Free Wi-Fi, and a complimentary breakfast. A good deal and a good value. I would stay here again.

  • 4
    « Charming, unique "boutique" hotel »

    I stayed in this hotel for one night during a business trip when my conference hotel was sold out for the last night. I found it to be very charming, particularly the entrance courtyard climbing with ivy and the large, expansive room with wood-like floors. I deduct one star due to the very loud air conditioning unit which woke me during the night when it would kick on!

    5
    « Amazing staff and great hotel »

    Amazing staff. So accommodating for guests special needs. Also extremely friendly and helpful during the whole stay. Hotel was located in an awesome area and rooms were spacious and very clean. Great price! Couldn't ask for a better place to stay.

    5
    « Best Western Plus Hawthorn Terrace Hotel »

    The hotel was exactly as pictured and what we expected. Front desk staff was extremely friendly and helpful. Close to Wrigley Field and many other attractions. The neighborhood has lots of restaurant choices.

    5
    « Gem On the North Side »

    This hotel is a gem at a great price. My room is always terrific - as large as an apartment. Well kept and comfortable. Easy to recommend to family or business associates. Very convenient to north side businesses and only blocks from Lake Shore Drive.

    5
    « Homy but luxury »

    I'll start with the beautiful garden this hotel has. Their customer service is magnificent and the breakfast that they serve for the guests is lovely. The luxury room has a king bad and a Jacuzzi. The hotel is not big and you feel like at home when you are there. It's also located right next to the lake and very close to Broadway st with a lot of cool shops, good coffee shops and restaurants.

    5
    « Chicago Vacation »

    Enjoyed our stay here. Nice location convenient to bars, restaurants, and other stores. Also, walking distance to Wrigley Field. Room was upgraded for us and was clean, quiet and roomy. Had a great time in a great city and enjoyed our stay!

    3
    « Worst beds ever! »

    It's a nice hotel in a really good area, as long as you don't want to sleep. Ultra firm outdated mattress left us sore and tired. When you try to sleep on the tiny sofa in the room, you know there's a problem.

    5
    « Wrigley Bound »

    Part of our road trip. Could stay here and go to see the White Sox, Brewers, and Cubs. Perfect place to stay. Could walk over to Lincoln Park as well and walk the trail along Lake Michigan. Would definitely stay again

    5
    « Cubs Games »

    Stayed here three different times for Cubs games as hotel is about 1/2 mile from Wrigley Field. Not a low price excursion, but a lot of fun in the area and with fellow Cub fans. Restaurants and bars abound. Hotel is old, but updated and very nice inside and out.

    5
    « Perfect hotel fo r staying and watching the Cubs »

    easy parking next to the hotel, easy walk to Wrigley Field without the hassle of worrying about transportation, very helpful front desk workers, good breakfast, and jr suite had plenty of room for 4 people. I'd stay again.

  • 5
    « A Euro-feel to a Chicago Hotel »

    My friend and I stayed at this hotel because we wanted to be able to walk to a Cub's game. We were very pleased with everything about the hotel. Parking was easy and not too expensive. The neighborhood was fun and hip. Our room was more than adequate for a one-night stay. The hotel staff were professional and friendly. All good.

    4
    « Great for a Cub Came! »

    Got there at about 4pm. Nice parking lot next door, with in and out privileges. Facility is clean and the staff was courteous.. Our room was clean, but both the refrigerator and the air unit were noisy. Overall, the experience was nice. I could easily recommend this hotel.

    5
    « Very very quiet and the BEST Cranberry Muffins.... »

    Very very quiet and the BEST Cranberry Muffins at breakfast.... We had a top floor room at the end of the hall. Was perfect. Room was very clean and quiet. Room was very large, which was wonderful. They have the best cranberry muffins at breakfast, but get there early as they run out fast. You can catch a cab right in front of hotel (They turn on a cab light for you.) Front patio was very lovely place to sit and relax at. Was a great hotel!!

    2
    « Poor Service and Attention to Detail »

    Location good. Walking distance to Red Line train and Wrigley Field. Convenience good, hotel value poor. Staff appears indifferent to guest safety and comfort. Reported room issues fell on deaf ears at check out. Do not recommend room at front of hotel. Courtyard guests loud, late at night.

    5
    « Hawthorne Terrace surpasses all expectations! »

    I stay at the Hawthorne Terrace every year I visit Chicago. The rooms are nicely appointed and come equipped with mini-fridge, microwave, flat screen TV and great high speed internet. The staff is extremely friendly and professional. The Hawthorne Terrace serves the best and most extensive breakfast I've ever experienced. If you're used to opening up a pre-packaged danish or bagel from a plastic bag, which is your typical fare at most hotels, you're in for a real treat at the Hawthorne Terrace. What makes this breakfast extremely unique is that the staff brings in fresh baked goods every morning from a Chicago landmark, Ann Sather. You get a real "taste of Chicago" you'll remember forever!

    2
    « Near Wrigley »

    A friend booked this hotel because of its proximity to Wrigley Field, To be honest I was surprised at the nightly rate. Perhaps it was jacked up because of the concert at Wrigkey(we were attending). E paid 400+ per night. It is iwithin walking distance which was our primary reason for staying there. It's a block from the lake and qtr mile walk to the EL It's great neighborhood. Safe, restaurants and grocery stores (Treasure Island foods is next door, Jewel is right down the block and whole foods is about a half mile walk if you are looking to save $ on dining). Ann sathers across the street is perfect for eating great breakfast at a great price. The rooms are nice. Hard wood floors are a nice touch too.Keep in mind though they are noisy when other guest are dropping and rolling luggage-- At all hours. which brings me to my first point It's noisy. Doors closing, luggage rolling, conversations being held type noisy. The rooms were fine size wise. Beds were uncomfortable. I prefer more support. The tub had rust stains and The remotes didn't really work. I thought the staff were lovely and very accommodating. The rooms need updating too. My final point next time I'll pay the same price for a higher quality and pay for an uber to get to Wrigkey if needed.

    2
    « Bed Bugs Attack »

    I awoke from my first night of sleep with 3 bed bugs crawling on me and in the bed. I am a physician and know what bed bugs look like. I was able to capture one of the bugs. I brought it to the desk. They claimed it wasn't a bed bug. While I at the desk another customer came up an complained about bed bugs and he had bites all over him. Clearly this hotel is infested. The other bed in the room smelled of vomit and the TV remotes barely worked.

    4
    « Chicago trip »

    Hotel was close to everything we wanted to see .. Employee's were very friendly and very helpful unloading the luggage from the car and taking it to the room .. Room was clean an large .. Hot breakfast was served in the morning with a nice court yard where there were tables to eat at instead of your room .. Will stay again on our next trip to Chicago !!

    5
    « Wonderful weekend! »

    Staff was very friendly and helpful. Hotel is located in a lovely neighborhood only a couple blocks from Lake Michigan. I was surprised to learn the property was "dog friendly" and saw many guests traveling with their 4-legged buddies!

    4
    « Love this hotel »

    We love this hotel - a little high priced but location and access and neighborhood are just great. We always get a room on the suite side and it is perfect for us. Parking is high as well but most places are. It is nice to drop your car and walk to all your destinations or use the train.

  • 5
    « Cubs »

    The hotel was amazing and in a very convenient location. We were able to walk to the Cubs game and walk to the lake. The room was so beautiful and I felt like I was at home. The personal was wonderful

    5
    « Great location »

    This hotel is perfectly located if you want to be near Wrigleyville or nearby neighborhoods. The rooms are large for a city neighborhood hotel. We had a suite with two double beds and a double sleeper sofa. It was my husband, myself and two teenagers. There was a small fridge an a microwave and two TVs. Very clean! The only negative in the room was the AC. When you set the temperature, it would cool to that temp, but if the room got even 1 deg cooler the heat would come on! Then it would heat up and the AC would switch on; kind of annoying. This was in August. No option to just have AC. Other than that, it was perfect. We loved walking to Wrigley, festivals, restaurants, bars. Very close to the lakefront, too. Would definitely stay again. Parking garage is right next door; you pay by the day, but its added to your hotel bill. If you are a hotel guest you get in and out privileges. Morning breakfast was decent. Nice little patio to eat on out front if the weather is nice.

    4
    « Great Location »

    Stayed here for Northalsted Market Days 2016. This is our second year in a row we attended the festival and stayed at the Best Western Plus Hawthorne Terrace given the great location. Rooms are large with mini refrigerators and coffee machines. Plenty of clean, nice towels. Beds are also very comfortable.

    5
    « Guys Weekend »

    I love this hotel. I actually can not say enough good things about this hotel. First of all we had this loft style suite with 2 King beds. The space was amazing. I will be asking for this room every time I return. The complimentary breakfast was a great way to start our day. The location is phenomenal. All staff members we came in contact with were very warm and friendly.

    5
    « Cubs game stay »

    A short stay at a great place! Very clean and the staff were all very pleasant! The parking garage is right next door. Super convenient!! Close enough walk to the ball park and a lot of places to stop on the way. If you would get thirsty! Would totally stay at this one again!!!

    5
    « Great place but needs updating, especially for the rates... »

    I have been coming here several years. I usually rebook at check out for the following year. I didn't this year though. This place is great. Perfect neighborhood location, nice little breakfast, convenient to transportation. Friendly staff. Even with all the above, they need to update. My sofa and coffee table looked like they came from a thrift ship. Even for Chicago this is a higher price point property but this visit walking in to the room to see this furniture every day, depressing and time to check some other hotel options...This was 225 in the new building.

    5
    « All about Wrigleyville location! »

    This is a great location for walking all around Wrigleyville and to a Cubs game. Breakfast "pantry" area, front patio, and lobby are small but pleasant. We walked from the Red line here (with rolling luggage), as well as to great nearby restaurants (get great burgers, beer and whiskey at Rocks and cinnamon rolls at Ann Sather.) Our room on the top floor was quiet and plenty big with two sitting chairs and a desk area.

    5
    « Second Chance »

    First time here was a bummer. Gave them another chance. Room was nicer, stay was much more pleasant. Experienced several large rats running in bushes in the courtyard sitting area. Did not experience that the 1st time, but was the only issue this time. They are on the outside of the hotel AND its of course a big city, BUT putting rat poison around the grounds might help. GROSS!

    5
    « Easy to like »

    This property is in a very upbeat urban neighborhood. Apartments are scattered about and the street is lined with small shops and an eclectic combo of eateries. It is within a reasonable walk of Wrigley Field and a cab to downtown is in the $20 neighborhood including tip. The room was very clean and the overall experience was excellent. The staff was friendly and helpful in every way, from the cleaning crew, to the front desk clerks, all were polite, out going, and cheerful. The small front courtyard was a nice place to visit and enjoy the ivy covered walls around it. The breakfast was tasty, but the breakfast area quite cramped and there was little room to enjoy the meal at thee peak breakfast hours. My only real complaint is the ONE ice machine for four floors of guests. Still we had a very, very pleasant stay.

    3
    « Comfortable »

    As a business owner in the area, this is the first place we select to house our out-of-town employees. The rooms are always clean, comfortable and the the rates and the staff are super friendly. The location is very close to the club and right in the middle of Lake View or "Boys Town". If you happen to be visiting Chicago in the summer for Market Days you cannot get a better inexpensive location. In addition to be supper close to all the nightlife and bars in "Boys Town" it is only a 5 minute walk to the lake front, which itself is a lovely place to be in the summer.

  • 5
    « Outstanding in Every Way »

    A Gem in Chicago, Good value, great rooms, great breakfast, easy to get to. We had moved our daughter to Chicago, needed a place to spend the night, found it on the internet with good reviews. We parked our car on a side street to avoid Chicago's over the top parking fees. (hotel charges 38. dollars a night) Took the No. 36 bus for a dollar and rode a mile. Bus stop right in front of hotel.

    5
    « Great Location »

    Beautiful, comfortable and clean room. Awesome breakfast. Yummy Kay's famous cinnamon rolls. Great location in Lakeview. Walked where we needed to and took an Uber late at night. In and out privileges in valet parking garage next door. We will be back!

    4
    « Close to Wrigley and very nice neighborhood »

    if your bucket list has a trip to the iconic Wrigley Feld, consider staying at this nice property. Close to shops restaurants and a nice walk to the ballpark. The accommodations are clean, newer and a really nice free breakfast makes it even better. A bit noisy for us, but our room was overlooking the street and small outdoor terrace. Otherwise, perfect for one or two nights to explore Chcago.

    5
    « i had a fabulous time at Best Western Hawthorn Terrace in Chicago, recently. »

    great location, great staff, great (smallish) room, and very conveniently located. i found the kitchen just perfect to make dinner for my dog, and breakfast, and to keep foods for ourselves in the mini fridge. the location for laundry, food, drugstores, lakers, restaurants, etc was superb.

    4
    « Convenient to Wrigley Field »

    This is a nice older hotel. Our room was very nice and the property is kept very neat and clean. The breakfast was just so-so; the same things were offered the two days we stayed here. I chose this hotel because of its proximity to Wrigley Field; it's about a 9 block walk (15 minutes) to the ballpark. I'd stay here again if the occasion arose.

    5
    « Outstanding »

    Fantastic experience!! We were greeted while checking in, out room was a fantastic king suite. The room was wonderful, spacious and private. Bed was comfortable, shower was wonderful. Breakfast had lots of options and hit the spot. Great neighborhood and location. LOVED it!!!

    5
    « Great place to stay! »

    I selected this hotel from a variety of offerings on the internet when looking for somewhere to stay within walking distance of Wrigley Field. I couldn't have made a better choice!! While the 7-8 blocks to Wrigley were sort of a long walking distance, the ride home from the game in a bicycle jitney was a hoot!!

    5
    « Always a Pleasure! »

    This is a wonderful hotel located in a great, safe neighborhood! One block from the lake and park. The staff is very friendly, helpful and polite and the hotel is convenient to public transportation, shopping, restaurants and night life. The rooms are very nicely appointed, decorated and comfortable. Plenty of lighting, toiletries and towels. The free breakfast is very nice and quite a step up from the average continental breakfast, with cereals, breads (muffins, toast, bagels, English muffins and fantastic cinnamon rolls!), juices, coffee, tea, fresh fruit, yogurt, eggs and sausage (or bacon).The free in-room wi-fi is icing on the cake. It's my favorite hotel to stay in whenever I visit Chicago!

    4
    « All about Wrigley »

    Great location for the Wrigley experience. 2 blocks to Lake Michigan and events around Lincoln Park. Lots of food options in the neighborhood. A little more than I normally pay for a room, but given our limited time the location was worth it. Close to the L and bus lines.

    5
    « Location Location Location »

    This was one of the best location I had in Chicago. Everything was close to where we wanted to be. Cubs game was 10 mins away as well as access to the L train so we were able to be in downtown just minutes away such as sight seeing, shopping and close to the loop in minutes. Staff was very curious and always able to help. There was always something to do in the area and it was close to the hotel whether it was dinning out or just have a relaxed night. The hotel had a nice front sitting terrace area. It was nice and quite you can grab a bottle of wine and just chill enjoying the night and watch people walk by. Rooms were cozy and had adequate stuff stuff needed in a room plus valet parking next door, free wifi and complimentary water .. can't beat that.

  • 5
    « Best spot yet!!! »

    If having a Comfortable, Clean and homey place to stay in the heart of Wrigleyville is your goal, then look no further!!! My best friend made this reservation she was coming from California and I was coming from Ohio- all for a few fun filled days of Cubs games! What a great choice! There is a grocery store right next door and you have a fridge in your room- very helpful. Just a few blocks walk to the lake in one direction and Wrigley Field in the other direction- so plenty to do!! Bars and restaurants all around to give you a nice variety to choose from! They provide a nice selection of breakfast choices to grab and go before you head out for the day too! Can't say that I ever want to stay anywhere else!

    5
    « Home away from home »

    Enjoyed my stay at this quaint little hotel hidden in the nice Chicago neighborhood. The location and ease of this hotel is what makes this a great stay. The eateries, bars and entertainment in this area is another reason for placing this hotel in my top 5.

    3
    « Less then expected for the price »

    At check in, the clerk was professional but never once smiled or welcomed us. We found the room to be less then clean, One coffee mug actually had food in it, a pillow case had a very obvious sneaker or shoe print on it and a table was very dirty. We notified the front desk , and were told they were having issues and a manager would be notified. No one ever contacted us again. The location would be perfect to visit relatives ,but we left with a bad feeling.

    5
    « Best Western stay in Chicago Il. »

    Everyone was very pleasant. The room was excellent, very clean. The staff was very helpful. Great Location. Great Breakfast!! I have stayed here before with other family members and have always enjoyed our stay.

    4
    « Location, location location »

    My nephew and I stayed here for one night in mid-July to attend a Cubs' game. The location couldn't be better - easy walk to Wrigley. I have to say that the room was less than expected and it was the most expensive room on property - a 2 BR suite. The furnishings are old. The room and bathroom were not clean. Having said that, and please continue reading. Management of the hotel is ridiculously attentive. The staff, from bottom to top is obviously there to please the customer. Myra, the on site manager, and Yolanda, the general manager couldn't have done anything additional to take care of us. We were incredibly impressed with their professionalism and the manner in which they approached a not-so-great situation and a very unhappy guest. The solution that they presented to us was perfect. The plethora of other reviews which are very positive are to be believed. It's my understanding that the furnishings will be replaced in the very near term, and that housekeeping was likely in a transitional stage. Both of those items will solve the issues we experienced. I'm used to staying at the likes of the Waldorf, the Four Seasons, the Peninsula .. .. we stayed here because of the proximity to Wrigley and didn't want to be leaving downtown on a Friday night. Were I to return to Chicago to see a Cubs' game, I would stay here again, and would recommend it to friends and colleagues. Thank you again.

    5
    « Great Location in Popular Chicago Area »

    We booked one night at this hotel so we were within walking distance to the Metro Theater. We booked the two king bed suite/ loft and it was very nice. There are two king beds with a wall separating the rooms so it is kind of open but private. Each area had a large flat screen television, the main bed area also a couch, table with two chairs and a desk chair. There was a small kitchen area with a mini fridge, sink and coffee maker with free coffees. Everything was very clean and the employees were very polite and helpful. Nice free breakfast with plenty of food, juices and coffee with indoor and outdoor seating. Great location for walking to the Cubs games, restaurants and bars. Great Place.

    4
    « Baseball anyone? »

    We stayed at this resort due to it's proximity to Wrigley field as our trip centered around watching our home team, the NY Mets, play the Cubs. It was just about 1/2 a mile from the resort to the gate. There was a Starbucks on the corner and they served a fantastic hot breakfast included with the meal. The room was spacious and clean. The only negative was the $38 parking for the night.

    4
    « Great location! Awesome stay with only one negative »

    I really like this hotel. The rooms are big and the service is excellent. We had a king suite and everything was great EXCEPT new comforters are needed. The comforters are in duvet covers and do not stay in place. We woke up many times during the night. This wouldn't prevent us from staying here again but it would make our stay better if they had more standard hotel comforters.

    3
    « Nice little spot »

    We booked this when we had an event at the VIC Theater. It's nice. Though it offers no rollaway beds and the lighting is awful in the bathroom and in the bedroom. The outside terrace is very cute. I really loved that they had a cap call light. Meaning a light outside of the building that they would turn on when you needed a cab. The front desk woman was very helpful with giving us suggestions for delivery pizza and the cleanings ladies we passed on the way out were very nice as well.

    5
    « Loved our stay! »

    We stayed here in early July 2016, visiting to attend a Cubs game. When we arrived, the gentleman working as the valet that night was an extreme help, telling us about the area in which we were staying and explaining that we could walk to Wrigley Field the next day. Then Kwame, who was working the front desk, was also an amazing help! We've never been to Chicago, so we didn't know a lot about where to visit. He went above and beyond, providing us with maps along with telling us several places we could see. It was late and we were hungry, so he recommended a sports bar that was down the street from the hotel. When Kwame got off work after midnight, he stopped by the sports bar to tell us about Taste of Chicago which was going on that week (which we attended the next day & it was great!). How nice was that for him to go out of his way? We really appreciated his doing that. The rest of the staff the next two days was extremely helpful and friendly. The hotel accommodations were perfect. Our room was clean as was the entire hotel. The courtyard was just lovely and provided a nice area to sit and watch passersby. We'll definitely stay here again when we go to our next Cubs game!

  • 5
    « Great Place in Lakeview »

    This is an excellent hotel in an amazing location. The rooms are well appointed. They have an arrangement with the public parking garage next door and you can pay for it through the hotel. Very convenient.

    4
    « Feels like a boutique hotel! »

    This is a super hotel located in the heart of everything that doesn't have the typical hotel feel. The rooms are unique, as is the style of the entire hotel. There's a cute terrace out front where you can enjoy the outside and a nice lobby area to relax in or enjoy the complimentary breakfast. We enjoyed a quiet night's sleep, despite being in the city.

    1
    « Disappointing to the extreme »

    I live about 2 hours from Chicago, so I decided to stay in a hotel the night before going to an event earlier in the morning. I didn't know anything about this hotel before staying here. I was not a fan of the expensive valet parking...I should have looked for some sort of free street parking nearby (I lived in Chicago a few years ago, I know this type of parking exists, but I was tired and needed to get to sleep so I used the garage). Check in was simple enough, but the employee didn't elaborate on anything and was quite quiet. Merely asked me to sign where I needed to, that sort of thing. I got up to my room and it was pleasant enough; besides there being an odd insect on the floor of the bathroom, which creeped me out. The toilet clogged from just a touch too much toilet paper (very sensitive flushing it seems, there was barely anything in it). Quickly brushed my teeth and climbed into bed, since I had an early morning. I ended up being woken up by very loud people outside at least 6 times while on the brink of sleep. By the time it was 3 AM I was finally upset enough that I started crying and called the front desk. They switched my room to a further back room, which was quieter (though the moment I walked into the new room I was hit by a strong chemical scent which really bothered my eyes and nose, no idea what that was from or all about). But my goodness...switching rooms at 3:15 AM!?!? I've never in my life experienced this during a hotel stay, and I was previously a flight attendant, so I've stayed in MANY hotels and NEVER have I ever had this horrible of an experience. By this point I was so overtired and upset (I had to be up in 4 hours at this point, to get to the event that I had come to the hotel to have a "good sleep" at in the first place), that I couldn't stop crying. I felt exhausted and beyond tired when I woke up and had to get to the day-long event. Oh and side note, no one asked how my stay was or anything...not once. I was so tired from not being able to sleep because of the noise, that I couldn't go to the event's organized gathering after the event at a local bar/restaurant. I was too tired from lack of sleep (thanks hawthorne terrace! I do blame you for this!) and had to make sure that I could get home without driving becoming dangerous (since I was so exhausted). Completely ruined the entire point of staying at a hotel, I wish I had just stayed home and gotten up early to drive in for the event instead. WASTE OF MY MONEY!!!! Oh and I tried to submit and write this review on their website and got some mysterious 'Your request has been blocked' error when I pressed submit. Makes me wonder if they deliberately block low rated reviews.

    5
    « My favorite hotel in Chicago! »

    I always stay at this hotel when visiting Chicago. The location is great in the tranquil Lakeview area. The rooms towards the back are VERY quiet. I did have an issue this last visit with housekeeping having left my door open one day after servicing my room. I had been sightseeing all day so who knows how long my room door had been open. Fortunately I had my valuable in the in-room safe and nothing was missing. They also left only one fresh bath towel on this occasion. I reported to the front desk and hopefully they will remind the housekeepers to make sure doors are locked upon exiting every room. I highly recommend this hotel!

    4
    « Great spot..bring your $$$$$ »

    Hi.. Had a blast of a time in Chi town. Loved the location. In a great neighborhood. I would definitely stay here again, but just wish it wasn't so $$$$$. Oh well. Very easy to get around from this location. Liked it much better than the loop locations.

    5
    « Just the best value in Chicago »

    We have stayed at the Hawethorne Terrace many times over the last ten years and it is in my book the best value around. The people are so nice and helpful. The rooms are top notch. I can't say anything bad about this hotel. we don't consider anything else unless they are full up.

    4
    « Good hotel in a nice neighborhood within walking distance of Wrigley Field »

    My husband and I wanted a hotel that would be close enough to Wrigley Field that we could walk. This one is less than a mile away. There are quite a number of neighborhood eateries within walking distance, too. The room was a bit older and a bit tired, BUT, it was very comfortable. The bathroom was clean and neat and the water pressure in the shower was tops (very important to my husband). Decent choices for breakfast that can be taken back to your room OR eaten at tables in the lobby OR, the best option, eaten at the small wrought iron tables on the patio out front. While we wanted to be within walking distance of Wrigley, we were also within walking distance of the CTA which made going into downtown Chicago very easy.

    5
    « Outstanding Location for Cubs!! »

    My party of four stayed at this BW+ based on the Trip Advisor reviews and we weren't disappointed. Just an excellent location for anyone that is looking to go to a Cubs game. Walk a couple blocks down Broadway and turn left on Addison. :-) The accommodations were excellent. Rooms were very classy with hardwood floors and the hot breakfast in the morning was also very good. Would absolutely stay here again based on this experience. I would add that the parking garage was $12 cheaper than my normal parking spot when I travel to a Cubs game - based on weekend prices.

    5
    « Perfect experience »

    I came to Chicago for my daughter's college graduation. I stayed at this Best Western for 5 nights, & I was totally impressed. Check-in was easy, the room was available early, & the entire staff was friendly & helpful. The hotel has a lovely outdoor garden entrance where you can sit in the shade at nice wrought iron tables & chairs. They offer an ample complimentary breakfast, & coffee & hot water (for tea) is available all day. The room, closet & bathroom are a great size, & the bed is comfortable. They allowed me do a late check-out. I have no complaints about my entire stay. Perfect accommodation.!

    5
    « One of the Best Best Western! »

    Just amazing! Great staff, great hotel! This hotel is so clean you could eat off the floor. I work for Best Western in West Palm Beach Florida and this hotel is the benchmark for excellence. It is located in a safe, clean neighborhood. There is everything with in walking distance. Wrigley is minutes away. I cannot recommend this hotel enough. I am brining my family back to stay here in the near future. Good Job Best Western!

  • 5
    « Great place »

    Love location, amenities such as a frigde, sauna, and jacuzzi. Super clean and great staff! I enjoyed being able hang out on the beautiful porch and people watch or drink a cup of coffee. You have outlets to charge our phone in a lot of areas.

    5
    « Great experience »

    We stayed at Hawthorne Terrace because of it's closeness to Wrigley Field. It's in a quieter neighborhood of Chicago with lots of restaurant choices near by. There's also a Jewel Osca grocery store for buying in room snacks/beverages. It's a short walk to the El for trips into downtown. The Comcast WiFi doesn't work very well and Rm 323 could use room darkening curtains. It gets really bright at 6am!

    5
    « Very Relaxing »

    Spent 5 nights, after a busy day was very relaxing to return ti this hotel. Service was excellent, front desk answered all questions about the area, The whirlpool help tiered sore muscles. Would stay at this hotel when ever going back to this area.

    5
    « Loved the suite »

    We traveled to Chicago for a concert, we were there for one night. I had a tough time finding a hotel that we could fit 5 adults, 2 beds and a pullout. When I came across this hotel on Hotwire it had everything we were looking for. Since it did take me so long to make up my mind it was kind of pricey but we went ahead and booked it. We arrived at the hotel and they upgraded us for free to the Junior Suite. It was huge! It had a separate room with a king bed. Then a separate area with another king bed and the living room had a couch with a pullout bed. It was spacious and just what we needed. It had a small kitchenette which we used to reheat food. It seemed like there was supposed to be a kitchen table in there which would have been useful. It just had 4 chairs placed against the wall which was strange. The bathroom had 2 shower heads and a lit mirror which was great for pictures. The hotel was close to the Aargon Ballroom where we were headed. Also, when we got back in from the concert we called to the front desk and they helped us find a place that was still open and delivering. The only con to this hotel is you have to park in a garage next to the hotel. The people seemed sketchy but it all worked out. You pay for the parking at checkout and give the people in the garage the slip when you leave. We never had to move our car while we were there so I am not sure how that process works.

    5
    « very nice place to stay and near L as wellas Wrigley »

    we found it convenient and reasonable to sta to go to White Sox and Cub games. The L train was nearby with very good restaurants within walking distance. Breakfast was well stocked and easy to get to.

    4
    « Nice Hotel for overnight stay »

    Good experience -- a little pricey ($250.00) for one night. May have been the night as in the past I paid approx. half the price. This trip I was at the annex, for the first time. the rooms are nicer in the annex than the main building. two disadvantages of the annex; no security/front desk and minimal place to sit for breakfast. You do have the option of going to the main building for breakfast

    5
    « Worth every Penny »

    This hotel is a hidden gem. The courtyard was so beautiful, and it was so relaxing to sit outside by the fountain, and have a cup of coffee. The parking lot was so easy to get in and out of, I was a bit nervous about parking on the street, so I was very relieved that there was a wonderful parking lot. I was also able to save so much money, since my room (suite) had a stove, cookware, minifridge, and microwave. It was nice not having to eat out all the time. I also love the fact that they use the local bakery next store for the morning cinnamon rolls. It is the little details that make all the difference. I also loved the couch and bed faced the tv, so I was able to watch a movie with my family. The shower- this is the best shower ever. So wonderful after a day of walking around the city. Speaking of the city- I could not hear anything outside while I was sleeping. It was such a wonderful stay, I can't wait to come back.

    5
    « Lakeview Gem »

    We have stayed here several times because of the location; close to Wrigley (Go Cubs!) and close to family. We absolutely love the neighborhood, and the hotel itself is charming and inviting with a front patio entrance tucked away from the street with lavish and well tended flowerbeds. Every stay, we are welcomed by friendly staff who seem genuinely concerned about our stay. Mayra worked tirelessly to arrange exactly the rooms we needed to accommodate our family, some of whom needed to arrive on different days. We have stayed at another boutique hotel nearby, and the Best Western Hawthorne is far and away our favorite.

    4
    « I will be back »

    I found this hotel on line 1/2016 when I had to go to Chicago to stay near my son. It's a gem! Close to where my son lives, a comfortable hotel in a nice neighborhood, and easy to get into the city! They have upgraded me once, and helped nicely with an unexpected extended stay.

    5
    « Most comfy bed and pillows ever »

    This hotel and room i stayed in at best western hawthorne terrace hotel was very clean. It had the most amazing waterfall shower and all of the bedding was fresh and super comfortable. I recommend this hotel and this location specifically

  • 5
    « Wonderful stay »

    We really enjoyed our stay. The hotel was convenient to restaurants, bars, and grocery stores. It was a very walkable environment. Close to Wrigley Field and the EL and busses were within an easy walk.

    5
    « Freddie and Patty Getaway »

    The hotel was very convenient to food and entertainment. The room was comfortable and very clean with all of the amenities we needed. Beautiful hot tub, sauna, and exercise room. Very nice breakfast buffet available. Staff is very friendly and helpful. Safe, active, neighborhood very close to Wrigley, the lake, and boys town. Easy ax cess to freeways and public transportation. Highly recommended!

    4
    « Nice hotel in great neighborhood »

    Stayed 3 nights. I loved the location and small intimate size of this hotel. Only one block from the lake. I booked a dog-friendly room and it worked out great- Belmont dog beach only 10 mins walk away. The neighborhood is great with lots of restaurants, shops and bars. Valet parking is right next to the hotel. There is a small but very attractive garden at the front of the hotel - great for having complimentary coffee and watching the locals go by

    5
    « great value »

    Went with my daughter and grandson for an overnight trip into Chicago. We loved the location and the cute cozy atmosphere! Quiet. Great breakfast included! Would definitely recommend this place for travelers!

    5
    « Nice older hotel in North Chicago neighborhood »

    We stayed here for several days while apartment hunting in North Chicago. Our suite was nice, roomy, and comfortable. There's a separate sitting area. The location is great if you don't need to go into the city - you can avoid that hassle and still have a lovely room. There's a parking garage next door and hotel guests get a bit of a discount. Will definitely stay here again in the future.

    5
    « Great Location »

    We came to Chicago for our daughter's graduation and took in a Cubs game while in town. It was very quaint, nicely decorated, tons of restaurants close by, parking garage next door and within walking distance to Wrigley. Perfect!

    5
    « My favorite Chicago hotel »

    I prefer this hotel to all other Chicago area hotels I have used. It is an older hotel, but very well-kept. Its location near dining, shopping, Wrigley Field, the lakeshore and DePaul University is almost perfect. All rooms have micro fridges and microwaves. Coffee and tea are available 24/7 in rooms and lobby. Easy, relatively inexpensive parking is exceptional for in-town Chicago.

    4
    « So close to perfect »

    My husband wanted to stop in Chicago on a recent trip to Iowa. I chose this hotel for its location to Wrigley Field; yes walking distance. Parking next door is convenient; we used taxi to get around. The first night, the tv service was horrible. I called the desk, they sent us a young man who did nothing, and waited for a tip. Didn't happen. Also my room key did not work the 2 night visit. They did fix tv second night. Room was great. Bathroom large and shower was roomy. The counter in room was very nice with sink, refrigerator, and coffee maker. A regular bedspread would have been better than the duvet cover that went off the end of the bed. Breakfast was very good; fresh baked good, plenty to choose from. Neighborhood felt safe. Nice market close by. Would stay again next time.

    3
    « Nice location... »

    Need a bit of help in the management department... We had a few issues (phone didn't work so we had to walk down to front desk to converse, room two doors down had a dog barking ALL day, etc.) that do arise but handled poorly.

    5
    « Windy City treat »

    Recently stayed here for first time and was delightfully surprised with this property. Was expecting "cookie cutter" lobby, reception area, breakfast, etc, and instead felt welcomed into a homey, pied de terre atmosphere, complete with charming outdoor patio. Staff and service were warm and respectful. Amenities excellent (wi-fi, paper at the door, coffee in room) Breakfast was perfect (fresh, multiple hot/cold selections, plenty of everything) Area and location is ideal for walking to many outstanding restaurants. Will definitely recommend BWPLUS/Hawthorne to all and assuredly will stay again.

  • 5
    « Cubs Win! »

    This is our second stay at the Best Western PLUS Hawthorne Terrace Hotel and we enjoy staying here. Parking garage next door, restaurants, bars, shopping whatever you need within walking distance. We walked to Wrigley each day as it is approx. 8 blocks.

    5
    « Amazing Staff and Location »

    The staff here really made our stay welcoming and every time we had a question about where to eat or go they were very helpful. Yolanda was top notch and we look forward to returning to this location. The room was absolutely perfect, housekeeping was very friendly. I don't think I would choose a different hotel to stay in Chicago. Keep up the good job. We're starting to plan our trip back.

    3
    « Great location to Wrigley Field »

    This hotel was great to walk back and forth to ball games. It is however a little dated and not as clean as I wold prefer. The breakfast was adequate but the area is tight quarters when many people are trying to eat.

    5
    « Fabulous! »

    Quaint, clean and convenient! Highly recommend this hotel in the Wrigleyville area. Divvy bikes are one block away to ride the lakeshore trail, easy walk to the "L" for downtown, and reasonable cab ride from downtown too! Can't wait to go back for a longer stay.

    5
    « Favorite place to stay »

    I first started staying at this location about 10 years ago strictly for business. It is a convenient location without being right in the center of Chicago. Subsequently, our son, daughter in law and our granddaughters have moved near the location and it has proved to be a great place for us to stay when in the area. In particular the staff is phenomenal.

    5
    « Best Chicago can offer »

    This lovely hotel is in one of the greatest neighborhoods in Chicago. Easy to get around, great restaurants, parking garage next door and fun atmosphere. High speed internet is great, breakfast on site is very nice.

    1
    « Restrictions »

    My husband and I always enjoyed this amazing hotel. It is a Best Western, but you would never know it. Today I tried to book a room. They now have a 3 night minimum, and the rates have gone up exponentially. It's so sad, this is the hotel that made me fall in love with Chicago.

    4
    « Nice location for a Cubs game and more »

    The hotel staff is great. The location ( for a cubs game) was perfect. Parking is next door and is added into your hotel bill so it is very easy to just show up and park your vehicle. Did I mention the staff was great!!! Bed was comfy..and clean...Breakfast was a standard breakfast but pretty good...

    5
    « great place »

    everything good, A bit pricey but you get what you pay for. The staff is friendly, personal, and excellent. And it is right next to a great sushi restaurant. It is also in walking distance from Wrigley field. Breakfast is good, not great. But good is good.

    5
    « Incredible stay »

    Stayed at the Hawthorne Terrace Hotel this week. Lovely hotel, incredible room!! Able to walk to Wrigley field and see the Chicago Cubs play! Very nice breakfast available with wonderful coffee. This hotel has charm, class and is wondering for walking to Lake Michigan, Wrigley field and lots of restaurants to choose from.

  • 5
    « Nice hotel »

    The hotel is very close to family that lives in the area. Lots of stores and restaurants in the area. If I don't think it's the best value it's because I'm used to paying closer to 120 a night. But what can I say...it's Chicago.

    5
    « Great experience! »

    We went to visit our son who lives near Wrigley field. Very friendly and efficient staff. Comfortable and clean rooms. Substantial and tasty continental breakfast. Great for catching a Cubs game or touring the city!

    5
    « A+ Customer Service »

    Upon getting into the city the morning of my business trip I stopped by the front desk to let them know I would be a late check in. They had a room for me and allowed me to check in 8 hours early with no additional charges. Breakfast was lovely and the staff very attentive and kind.

    5
    « Love this hotel and it's Staff »

    I've stayed here many times and have never had an issue. It's a great location away from downtown, with plenty of restaurants and close walk to the lakeshore. Staff is great and very helpful if you have any questions. Rooms are nicely sized.

    5
    « Best Western Plus Hawthorne »

    We have stayed here multiple times and find this a charming well run hotel, clean and welcoming. Comfortable, nicely furnished clean rooms and a great breakfast. Staff is particularly nice and helpful.

    4
    « First time in Boys Town »

    I'm definitely coming back. This neighborhood has so many great shops outside your door. There's a hair salon, Mexican Food restaurant, and pet vet hospital on the sane back of the hotel and much more! The rooms were huge! We had a two bedroom suite for just two of us. The beds were comfortable. Shower was a delight! The kitchen spacious.... Overall loved the neighborhood feel!

    4
    « Better than expected »

    This hotel has very nice updated rooms. The hotel staff was excellent. The included breakfast is always a nice amenity. The bed was a little hard, however if you do not have back problems, as we do, it will be fine. Overall we were very pleased.

    3
    « Adaquate lodging, however ... »

    Absolutely no complaints on location, staff (friendly and helpful),but, unless you are attending a Cubs game, and you want to be within a reasonable waking distance of the ball park, this establishment is overpriced for the amenities offered. It reminds this reviewer of a Red Roof "Plus" Inn, the decor and accommodations are reasonable, but the room rates do not justify what is being charged, i.e., the Fairmont Copley Plaza Hotel in Boston is a "First Rate" hotel with; valet parking, doormen, quality furnished rooms, with an in-house bar/restaurant, etc. provided for even their "standard room". This establishment offers; Red Roof "Plus" style rooms, no valet parking (next door at $38/day), no doormen, no in-house bar/restaurant. They do provide a limited choice breakfast, small business center, exercise room, a friendly and helpful staff, but that is the extent of the services/amenities provided. (there is a nice small "Cheers style" neighbor bar down the street) It is certainly not what is provided by a "First Class" establishment. The proximity to Wrigley Field is a plus, (and they are pricing accordingly) However, not worth the premium price charged, unless you want to be within walking distance of Wrigley Field, then this is your best option, but be prepared to pay the premium price for the privilege.

    5
    « Best Location in Chicago with Excellent Customer Service! »

    I always have my family and friends stay at this Best Western because it is the cutest hotel in Lakeview (my neighborhood). I'm biased, of course, but there is no better location than this Best Western! But beyond that the hotel is quaint, quiet and well kept. The rooms feature beautiful oak flooring, comfy beds and the suites are incredible! If you need more than one room, I'm telling you, book a suite! There was a slight mix up during a previous stay, but the GM Yolanda took great care of us on the next visit. She really went above and beyond! Which is what you hope for when recommending a place to your friends and family - that they will be taken care of. I will continue to recommend this place to everyone who visits above all else in Chicago!

    3
    « Good hotel and location, price concern »

    While the hotel and staff were very good, I do not like the practice of having so many different rates loaded through the internet and other sources that you have to thoroughly research before you walk through the door. The hotel when I walked in offered a $169 rate, online was $139 and I had to request the lower rate. Makes me distrustful of your hotel pricing policy. As a frequent traveler, I understand this is a hotel industry issue.

  • 5
    « Great hotel in fun neighborhood »

    Love the hotel. So cozy. A lot of hotels are too modern. This one was updated but warm and cozy feeling. Loved that I could walk to Lake Michigan just one block away. Close to everything, train, lake, Wrigley Field. Love this hotel!

    4
    « 1st time to Chicago »

    Hotel had a great location to downtown Chicago and the rooms and amenities were well appointed for the price. Breakfast selection was good. Staff were excellent and very helpful. Would definitely stay here again.

    5
    « Best Western, Best Place to Stay for Cubs »

    This is the best place to stay, if you want to be in the city of Chicago, and be close to Wrigley Field! It is both awesome and cute, nestled into the part of Broadway that runs through Lakeview. My rooms were the best in the house. One of them was a suite, that made me feel like I had an apartment with the best view. And the hotel staff are AWESOME! They have everything, in a boutique sized form. Excellent service, beautiful bathrooms, gym, jacuzzi, sauna, business center, free breakfast, fireplace in the lobby, and reclaimed look flooring. And everything else you need is within walking distance: Laundry, bus, subway, major league baseball stadium. And, it's the closest hotel to the lake, and the synagogue there. I definitely recommend it for any visitors or vacationers!

    4
    « Character Hotel in Beautiful Area »

    Lovely hotel. Great room and services. A bit overpriced considering the basic breakfast service. I would recommend this hotel for its location and character. Parking a car beside the hotel is convenient but expensive ($38.00 / 24 hrs)

    3
    « Renee the front clerk did not answer the phone consistently or adequately »

    I stayed on 4/9-4/11. OK but are the clerks sleeping in the morning at the wheel? I called several times between 5am and 6am to find out what time breakfast was--the clerk Renee picked once, gave her name and I think fell asleep; I kept calling back, she never picked up.

    2
    « Room was not clean »

    This hotel has a great location but my room was not clean and the bedding was terrible. The sheets had hair on them (not my color), the room had small ants, the bedside table was not clean and the blanket on the bed had a strange odor.

    5
    « Top Notch! »

    Affordable stay in a good neighborhood near Wrigley within walking distance of excellent restaurants and the El. Parking available. Located just a few blocks off of Lakeshore Dr so easy access to downtown sights without being right downtown. I have found my Chicago hotel!

    4
    « chicago »

    BW is great location, staff was nice and accommodating. Breakfast area was sort of tight area and ok food. Great restaurants nearby. Exercise room does not have alot of equipment-1 treadmill, 1 elliptical (old) and one stationary bike. Limited weights and no exercise mats.

    5
    « Unique and very pleasant »

    Located in an interesting section of the city, this hotel is an antidote to the institutional feeling often found in chains. Several restaurants are nearby as well as unusual shops. I hope to stay there again in the near future.

    5
    « The best Best Western in Chicago! »

    This is a very nice, clean, comfortable boutique hotel. The staff is excellent, the beds are comfy and the breakfast is bountiful. It is a little pricy on the weekends, but worth every penny! Great hotel!

  • 5
    « Better than expected »

    Best Best Western. Hawthorne Terrace is an adorable place. Well kept, tastefully decorated lobby and a very inviting exterior courtyard. with great amenities and a helpful staff. Very good value for a Chicago hotel. Took my kids for a weekend getaway and stayed in the Roscoe Suite, which was spacious and had everything we needed to relax and enjoy ourselves.

    5
    « Hawthorne Terrace »

    I love the Hawthorne Terrace it is like my home away from home now that my Granddaughter lives within walking distance. I feel like the Broadway area is a nice smaller community from downtown. Love the warmth of the hotel, breakfast is great, fitness room is beautiful.

    5
    « Great location and comfortable hotel »

    Great two bedroom king suite. Clean rooms, attentive staff, in a great location. Appears to have been renovated recently based on our March 2016 stay. Included breakfast is reasonable, but we opted for Intelligensia Coffee and Mortar & Pestal down the street as an upscale option. Would recommend for business or families seeking a Lakeview location.

    4
    « Comfortable, Relaxing & Convenient location with many amenities within and nearby. »

    We felt right at home during the week we stayed at this property. Convenient valet public parking provided at a reduced cost next door to the hotel. Treasure Island grocery store easily accessible only two doors down from this hotel. Many stores, restaurants & pubs within walking distance. Wonderful, friendly staff throughout our stay.

    5
    « Nice rooms - Great locaton »

    Walking distance to Quads Gym (one of the best Gyms in the USA) and good places to eat. Nice rooms with walk in showers and wood floors. Close to downtown activities. Great price and overall would recommend as a great place to stay - especially for weightlifters

    5
    « Nice Hotel in Lake View area (Chicago) »

    I enjoyed my four day stay while visiting my daughter in Lake View. This hotel was very convenient to the area. The staff was very professional as well. The room was spacious and well maintained. I will be staying here again.

    5
    « Great hotel »

    friendly staff! awesome location. very clean with a great fitness center and good breakfast. i would highly recommend staying here close to downtown without the price and the noise! I felt real comfortable with my 2 young children

    5
    « Beautiful stylish hotel for a Best Western price. »

    Unique room - very stylish. Obviously and older, elegant hotel purchased by Best Western.Great location, easy to get to public transportation, lots of stores and restaurants you can walk to. If you bring a car, it does cost to park (as most downtown hotels).

    4
    « Great locaton. »

    We recently stayed here for a weekend. The location was handy to where our daughter lives. Adjacent parking for $38 a day so we left the car there and took other transportation. Good breakfast included with our stay. Nice service at front desk with a cozy fireplace and sitting area in the lobby.

    5
    « Great stay »

    I have stayed at this hotel for the past three years for a local bowling tournament. Friendly and courteous staff, large well appointed guest rooms. And the hot tub and sauna are a nice way to unwind in the fitness room.

  • 5
    « The best stay ever »

    I really enjoyed the friendly staff and the room were very stylish and my wife feel in love with the bathroom we had the 2 bedroom suite and it was fantastic . We really look forward to spending a nice romantic stay in the next couple of weeks

    4
    « Best Western Hawthorne Terrace »

    The location was great for my stay. Rooms were clean. Staff was pleasant. Continental breakfast was mediocre but there was a starbucks less than a block away. Room decor was nice. The fridge in room could have been cooler. Beds were fair.

    5
    « Excellent »

    Excellent service, wonderful maid service including breakfast great security, overall I rate the total experience excellent. There are a few repairs that need to be made such as fixing the hardwood flooring in the Suites

    4
    « Feels like a B&B, but is a very reasonably priced small hotel. »

    Everything was lovely. I did not get any assistance with my luggage, but I did feel that if I needed it , staff would provide. Nice not to be tipping people every time one turns around. Staff was always pleasant and helpful. The included serve yourself breakfast had everything one could want. I would stay again next time i visit my family.

    5
    « Best Western Plus Hawthorn Terrace »

    I usually stay at this hotel when in Chicago on business. It is three miles from the office with a grocery next door. The staff are always friendly. This is a good value for me with my AAA discount. There are good restaurants within walking distance, and the breakfast is good.

    5
    « BEAUTIFUL HOTEL »

    Spent our Valentine's here. The room was gorgeous and the service was absolutely perfect. We stay every holiday here!! Absolutely recommend!! Close to everything!! I WILL BE BOOKING AGAIN SOON!! Thank you!!

    5
    « Wonderful Short Stay! »

    The hotel is very charming and in a very nice neighborhood. The staff was helpful and friendly. Room was very large and clean. Convenient to lots of restaurants, entertainment and shopping. Easy transportation to the entire city.

    4
    « Nice and in the right location. »

    Great location, nice rooms, GREAT breakfast! Very modern upscale rooms. Close to everything I needed. Did I mention the breakfast was great! Upscale bathrooms. I would stay again when and if the need arises. minor complaint ( which I dealt with) avoid street side rooms as the is construction across the street which is very noisy even until 6 pm and beyond. Hopefully this satifies the 200 word minimum required for this review. I'll mention again I loved the breakfast!

    4
    « A great place to stay in Chicago »

    Friendly, helpful staff. Clean, well arranged rooms. Comfortable beds. Spacious bathrooms with great overhead shower. Nice fitness room and a hot tub / whirl poll that was awesome! Conveniently located with several great eating establishments within a few blocks. Had a great experience here and will definitely use this hotel on return trips.

    5
    « Great experience »

    My husband and I purchased a weekend in Chicago from a fundraiser for our local PBS station. It included two night at the Hawthrone Terrace Suites. The hotel was a pleasant surprise. Our room was clean and comfortable. The location was convenient to public transportation and in a safe and walkable neighbor. The staff was friendly and helpful, especially the desk clerk on Sunday afternoon( Feb. 21) who was most helpful with technology problems with my phone. Also, we enjoyed the complementary breakfast. A great weekend!

  • 5
    « My partner and I both had work... »

    ...so we opted to stay within yelling distance of one of my (oldest and dearest) friends. My partner interviewed, visited a library, toured Cellular Field. I stepped in to pick up two of my favorite girls after school, attended an all school sing along, met with a headmistress for hours. In between, we are, drank, made merry. This hotel, with a third floor suite over looking The corner of West Hawthorne, was brilliant. A favorite first grader talked me through her math homework in the (immaculate, thoughtfully appointed) kitchen; her sixth grade sister opted for the desk in the living room. Their mum, one of my best friends in the world, stopped by, ordered dinner, made predictions about who would win _Chopped_. And that was only one afternoon/evening of our stay. The bathroom was spacious and clean. The king sized bed was firm. Breakfast included fruit and Ann Sather's rolls. Ideal.

    5
    « Visiting Lakeview, Lincoln Park or Wrigleyville? Stay here! »

    We stay at the Hawthorne Terrace 3-4 times each year when visiting family in Chicago. It's our hotel of choice. The staff is courteous; the rooms are clean and the beds are comfortable. Breakfast is included, and the is a good selection of items to start off your day. Park your car in the structure next door, catch a cab right in front of the hotel to downtown or walk around and enjoy one of the many neighborhood bars and restaurants.

    5
    « Great place to stay »

    I really enjoyed my stay at the Best Western Hawthorne Terrace. The hotel is well placed, and very comfortable. Also, the staff are very friendly and helpful. There are many things to do around the hotel, which is also well placed for public transport

    5
    « Comfortable and quite »

    It has charm when you first walk in. The fireplace area is very nice. The rooms are big with small refrigerators. Beds are comfy with big tvs. Bathroom is small, but does have blowdryer. They did have breakfast in the morning, but we left early. You can walk to most places in area local bar and shops are all around. Wriggled field isn't far from there, but take a taxi. Front desk can call and they come quickly.

    5
    « Convenient, nice hotel »

    Staff very accurat and friendly. Rooms large and with all the amenities you need. Breakfast simple, but will do. On walking distance of subway and buslines. Near supermarkets, cafes and shops. Clean, friendly. Good base to visit Chicago !

    5
    « Extremely comfortable »

    The room at the Best Western was very comfortable. The bed was amazing, and did not wake with any pain, as I do at times. The shower was perfect. High pressure to work the stress knots out from between the shoulder blades.

    5
    « Best Western Plus Lakeview area »

    This hotel was a pleasant surprise. It is a quaint spot in a bustling area with shops and restaurants in walking distance. The staff was very friendly. The only downside with most spots in Chicago is parking.

    5
    « great place »

    Staying overnight for concert with my daughter and her friends. Options limited for hotel stay. Picked this one and was very happy with stay. Parking expensive in parking structure next to hotel but what can you expect for Chicago.

    5
    « quaint and convenient »

    The hotel is modern but quaint. We picked this one as it is close to the Public House Theater where we saw a show. It is also close to many restaurants. Everything was clean and bed comfortable. The continental breakfast was good with a good assortment including eggs/sausage and potatoes. The only drawback was the VERY small breakfast serving area, and not much seating in the foyer for eating. But definitely would stay again!

    4
    « Pleasure »

    Very nice hotel! A block from the lake. Room was big and clean and breakfast was very good! Parking ramp right next to hotel and we used Valet, so nice! Only complaint was the heating system (a little tricky) fan was loud and sometimes ran with cold air ? Not sure why :(

  • 4
    « The best in Lakeview »

    We've stayed here several times because it is the best place to stay in this area. The rooms are clean, and comfortable, the staff is helpful, and the included breakfast is a good help yourself buffet. Just basic foods, but a wide variety and reasonable quality.

    5
    « excellent value »

    The hotel staff was friendly and helpful, the breakfast service was wonderful, and the bed was very comfortable. We were permitted a late check-out as well. The location is convenient for any activities in the near north Chicago area.

    5
    « Very Pleased »

    Picked the hotel from the internet and was hoping it was all it claimed. It was! The location was perfect for us. The rooms were very comfortable and clean. We took advantage of the breakfast and enjoyed the variety and quality. Would stay at the Hawthorne again.

    5
    « A good nights sleep, and a good morning's work »

    Love this location. The staff is the best and I always know that I am getting a quality room at a reasonable price. I keep coming back. It's perfectly located near my marketing clients, within walking distance, and plenty of places to eat when the day is done.

    5
    « City Gems »

    Pretty hotel inside Chicago city limit. Suite rooms are large and comfortable. It was convenient in traffics and close to many small shops and restaurants that are very good. My family enjoyed staying at this charming Hotel.

    5
    « recent stay »

    My first impression of the exterior I felt like I was going into a home. The lobby was bright and festive. The staff is friendly. Great location. Our visit was to bring our son to DePaul University. We will be staying there again.

    5
    « beyond expectations »

    took my wife here for new years/birthday... booked a double queen room a few months in advance and we were upgraded to a king suite upon arrival... room was big... hotel was quiet... slept well... parking garage right next door... great restaurants and bars just around corner... will be staying here in the future

    5
    « Great hotel and great value »

    Stayed there for a couple of nights right after christmas of 2015. We got a complimentary upgrade to a king suite that included a king size beg, sofa, mini fridge, coffee maker, microwave and even an in-suite jacuzzi. The room was spotless. Seems like it was fairly recently remodeled. The room and bath were large and comfortable, and the bath products were great. Breakfast was complimentary and had many options to choose from. The hotel is located in the heart of Boystown with many dining options and great nightlife. It is also close to the Belmont L station (red, purple, brown) and the Addison station (red). I have never stayed at a Best Western that as nice as this one. Everything was working great (even the wi-fi). I will definitely come back!

    5
    « Great Place to Stay »

    We always stay at the Best Western Hawthorne Terrace when visiting my son who lives very nearby. It's an excellent hotel in a great location. Plenty of good restaurants, shops, grocery stores right in the area. The staff is very friendly and helpful. We have stayed in several styles of rooms and love the fact that you get a refrigerator, microwave, Keurig and an extra little sink. The larger suites have a bigger kitchen area and are great for visiting with my son and his friends. Bottled water is provided daily. The breakfast is definitely a plus. I would definitely recommend this hotel.

    5
    « Hidden Gem »

    Very clean, cozy, and comfortable. Great location on North Lakeshore Dr. When available, staff will offer an upgrade without being asked. Except for the sign, building blends in with neighborhood. Pricy but convenient parking next door. Steady flo

  • 5
    « Worth the extra miles from downtown location »

    Not a large hotel, the added amentias coffee-fruit breakfast free of charge. Coffee in the room and lobby as well as fruit there 24 hours a day. Clean room, well laid out, inter net, TV Radio all worked . I usually stay at a large chain Hotel, took a chance on Best Western Plus this time, less money nd the staff is FIRST CLASS

    3
    « Better than average »

    Room and service okay, parking at an independent company garage is atrocious Overpriced rude service. It's a great location for my purpose, but I will probably use an AirBnB next time. Son and his family stayed at an AirBnB and had a great place at a much better price.

    5
    « Absolutely Wonderful »

    We were extremely pleased with Best Western Hawthorne Terrace in Chicago. It was in a good neighborhood and close to many of the attractions we wanted to visit. Our room was cute and the breakfast was very enjoyable. I would recommend this hotel!!

    5
    « Great place for a little weekend stay »

    The staff was helpful and friendly and our suite was perfect for our family. The location was perfect for the weekend event we were attending. We have stayed at others in this same area and we always come back to this one.

    4
    « Charming hotel »

    Close to jazz, music, bookstores, and restaurants and it's only a short walk to Lake Michigan. (The outstanding Angelina-Italian and Revolución-Mexican are steps away) It was fun to explore another part of the city.

    5
    « Can't say enough good things about the Best Western Hawthorne in Lakeview »

    I have stayed numerous times to get away as a mini-getaway even though I live only a few blocks away in Lakeview. The hotel rooms are spacious and very up to date. The managers Yolanda and her colleague went out of her way to make my guest experience very special with late checks. The hotel was nice enough when we slept through breakfast and provide me with a box of Ann Santhers homemade muffins. They hotel also has very nice hot tub and they have a gym albeit is a little small was one of the nicest ones I have seen at a Best Western. They give you very nice a selection of fresh fruit at the front desk.

    5
    « Great stay! »

    The staff is very helpful. The location is perfect, it's in the heart of Lakeview and Boystown.The rooms are large and the bed is very comfortable. I love the shower. I wish I had one like it at home!

    5
    « Beautiful hotel »

    Excellent location,lots of shops and restaurants. Hotel is amazing. Little problem with the internet but otherwise is gorgeous. A little pricey. But beautiful decorations very friendly staff. Nice patio for enjoying the weather - parking garage right next door.

    5
    « Always Great »

    I stay at hotels weekly and this hotel and staff never disappoints.:) The location is great! The showers are amazing and the robes they provide are so comfortable. The suites give you all your comforts of home.

    5
    « The best place in Boyztown to stay as well as one of the best in Chicago »

    Amazing amazing feel its like your home away from home in Chicago. Great staff beyond great actually rooms are very nice you would guess you were in a boutique hotel vs a best western. The suites are big enough for 4-6 people if they are couples, or 4 people single very comfy. Walking distance to everything in boyztown and easy access to lake shore drive to get to all the sights

  • 5
    « Great location »

    Great location, close to so many restaurants, the Lake, Wrigley Field, Navy Pier, Soldier Field. Staff is friendly and helpful. Will definitely stay again when visiting Chicago. Walking distance to anything you need.

    4
    « Good hotel in a great location? »

    I stayed here twice in the past week and a half. The staff are excellent and provide top-notch service. Cheo is always helpful and gets me the best rate available! He convinced me that the best place to get the best rate is through the hotel directly. Godfrey is also service minded. The rooms are clean and comfortable and the beds are great. The one watch out is to be careful about the noise levels on the second and third floor. I lost an entire night's sleep this week because I was in a room where I could hear a water pump kick in and run for a few minutes at a time. I changed rooms to the third-floor and it turns out there was a generator apparently right outside my windows. Couldn't get to sleep at all that night. Check carefully with the staff to make sure you can avoid the noise problems.

    5
    « Excellent Choice »

    We were thrilled with the hotel and our room. Parking was convenient and affordable. The room was beautiful, large and up to date. Beds were comfortable. Will definitely stay here again. Great location too!

    5
    « Another Great Stay »

    This hotel is wonderful to stay at. The staff is great, the rooms are fantastic, the beds are a bit hard, so half our party liked them, half didn't, but the positive's far outweigh the hard beds. The area is full of little shops and restaurants, and about 8 blocks from Wriggleyville. And the best part is it's quiet at night.

    4
    « Nice place, good price, good location »

    The room was nice, the location was convenient, and the price was reasonable. There are plenty of recusants in walking distance and it seems to be a nice neighborhood. Parking is a bit spendy, but it is Chicago

    5
    « Comfortable and clean »

    Rooms are large, clean and comfortable. Bed was very nice. Front desk personnel were friendly and helpful. Close to bus line into the city and close to the park along the lake. Breakfast included. In a neighborhood with lots of restaurants and shopping.

    5
    « Cute and Comfy »

    What a fabulous hotel! I had trouble finding a reasonably priced place to stay in Chicago for a business trip until I came across this hotel. I could not have been happier. They have a cute little courtyard out front and such a cozy lobby. It looks nothing like a Best Western. The hotel has so much charm. The rooms are a bit small but charming and comfortable. They offer free breakfast so that was a nice surprise. My only complaint is parking. It's not clear where or how to go about finding parking. There wasn't an unloading zone out front so I drove around the block until I decided to temporarily pull into the parking garage next door. It turns out, that is where you are supposed to park, I guess, unless you want to do on street parking. The garage is valet and a bit pricey but I suppose typical for a busy city. In any case, I would definitely stay here again!

    5
    « Hotel stay »

    I highly recommend the Best Western Hawthorne. It offers spacious rooms and parking. The breakfast was a pleasant surprise and it is centrally located to shopping and restaurants. The mattress was extremely high quality, for a very good nights sleep.

    4
    « business trip »

    Rooms are fabulous, large, modern and very clean. The beds are very comfortable as are the pillows. The staff is courteous, friendly and knowledgable of the immediate area. This hotel in my opinion, is a good value. My only criticism is lack of chairs in the eating area while enjoying the complimentary breakfast.

    4
    « Nice rooms convenient location »

    easy to get to on train from ORD.. nice new renovated rooms.. great breakfast, convenient to Loop and lake... easy to catch cabs... great ethnic restaurants next door and on Bway... great supermarket next door, one block to Halstead BoysTown on Roscoe

  • 5
    « Cowabunga! »

    Great Hotel and location. Quaint hotel inside and out. Great breakfast and work out room. The price was reasonable considering the area and very close to Lake Michigan on the north side of Chicago. I've stayed at many Best Westens and this one would be top rated and I will return.

    5
    « Lovely alternative to downtown. »

    Our four-night stay was lovely. Many amenities and the room was perfect. Easy bus or train ride downtown great things to do and see in the immediate neighbourhood as well. The staff was friendly and helpful. Special thanks to the front counter staff who offered great restaurant and sightseeing advice. I'd highly recommend this location.

    5
    « Great place »

    Friendly staff, good breakfast, fantastic location - great place to stay, to get a taste of Chicago. Will def stay here again! Proximity to the lake a nice thing, surrounding neighborhood lovely. Walking distance to shops and restaurants. Magical!

    4
    « Nice neighborhood hotel near lakeshore »

    Nice hotel alternative to downtown. Lots of buses close by (took the 151quite a bit at Lakeshore & Hawthorne which offered beautiful lake views along the way) and the Red Line is a 10 minute walk. Quiet/safe neighborhood - with some beautiful streets/houses - and very close to The Chicago Diner. (Ate there many times!) Also very close to Wrigley Field (which was nuts during our stay when they won the wild card- sad face Cubs). Hotel looks more like an inn from the outside - very charming. It has a very pretty courtyard out front where you can eat breakfast in nice weather. Standard queen room was fairly small and dark - just had one small window overlooking a parking garage - but the bed was comfy and the bathroom was nice. Since they allowed us to check in at 11 am, I didn't push for a different room, but go for one that overlooks the front courtyard if possible. The breakfast (standard, meh) is served in a tight area with no seating, but you can sit and eat at a few tables and seats in the lobby. They do offer free water/drinks/fruit/coffee/tea throughout the day, though. Staff was adundant and friendly. There is an elevator (can be slow) and they'll hold your bags for you at the front desk, which was really helpful. WiFi was reliable in the room. Frig and microwave came in handy. Like all hotels that once allowed smoking, I could really smell it when entering the hotel, but it wasn't noticable in the rooms. But all the clean clothes in my suitcase that I didn't use reeked of smoke upon unpacking. Ugh. I loved Chicago. I can't wait to return (in the spring) :)

    5
    « Chicago's Best »

    I go to Chicago frequently for business and absolutely love this hotel. The staff are wonderful, it is clean and located in a great part of the city. It is like home away from home for me and I wouldn't want to stay anyplace other than Best Western Hawthorne when visiting Chicago.

    5
    « Long weekend »

    Long weekend in Chicago - good location for lots of options to explore Chicago and nice to go back to a comfortable hotel. Breakfast at the hotel meant that we were fueled and ready to explore and experience lots of activities.

    5
    « Clean and cozy hotel »

    We have stayed at this hotel for several years now. It is a smaller property, which we really like. The front desk staff is kind and helpful, as well as the breakfast attendant and housekeepers. It is also in a great location, the Lakeview neighborhood is nice and Magnificent Mile isn't very far

    5
    « VERY PLEASANT STAY »

    Our son works in the area and decided to stay near his work rather then where he lives. EVERYONE at this Best Western was VERY pleasant. Every employee would always welcome us with either a hello or good afternoon. GREAT Stay and the Cinnamon rolls were awesome.

    4
    « Lakeview Neighborhood Hotel »

    I didn't have enough space to take my family in on their visit to the city while I was living in Wrigleyville, so this spot was the best place to accommodate them in the neighborhood and we were able to avoid the taxi rides back and forth into the city where the majority of guests can stay. This local hotel has been renovated to offer spacious, comfortable 4 star quality rooms and they serve free breakfast in the morning! The staff was very hospitable and this hotel has become my family's hotel of choice over the years. Much recommended hidden gem in Lakeview!

    4
    « Good hotel but not cost friendly »

    The hotel was wonderful and everyone was great. The price is on the high side but I did have a two bed room. The maid came in and cleaned the room and the checkout clerk helped me check out early with no last minute costs.

  • 5
    « Chicago Cubs three game trip for my mom's 85th birthday »

    This was such a great find. The people including housekeepers, front desk, and valets were so friendly and helpful. The rooms were clean and included a fridge and microwave which came in handy for leftovers. It's a weird thing the but the light in the bathroom was the best I've ever had in an hotel room. The Hawthorne was walking distance to Wrigley Field and there is a Treasure Island grocery (kind of like a Trader Joes.) We got some salads, fruit, crackers/cheese, and wine for after night games which was good since Wrigley has limited food options and none very good. The breakfast included in the room price was ok with many choices including hot foods. The patio outdoors was a great place to enjoy coffee in the morning or wine in the afternoon.

    4
    « Best Western Hawthorn Terrace »

    The good --Nice area to stay in and easy access to transit lines .Nice to be able to go in and out of parking garage though so much is close by we didn't need to. Parking cost is what you would expect in Chicago area though you will receive a break staying there. Quaint inside and out . Room was clean and everything worked. Very nice Tile shower. Breakfast was nice with Cheese omelets and sausage. Bacon was see through thin though tasty. Cereal, muffins and milk orange juice and yogurt were available in small fridge with glass front so it was cold and not sitting out. The Bad--- the mattress in Room 21 was horrible due to the springs could be felt making sore ribs and back. We flipped the mattress with no relief , we are not picky about beds though this one is a goner.

    4
    « Nice and Easy »

    This was our first stay at the Best Western. We booked our room through a third party website and perhaps because of that, we were given a room directly behind the elevator on the fourth floor of their new building. I stay in hotels almost half the year, and I must say that their elevator is the quietest elevator I've ever encountered. Not once in our two day stay did we even notice. The room was immaculate, complete with mini-fridge, microwave and a large modern bathroom. Plenty of restaurants in the area, and with Ann Sathers across the street for breakfast, we passed up the complimentary breakfast. When we came back and saw the spread, we were sorry we did. Our only glitch was getting charged for three nights parking instead of two nights, but the front desk clerk fixed it immediately. Kudos to the hotel. A worthwhile stay!

    5
    « Clean and modern »

    We had a king suit and it was really nice. Parking is right next door ($38 overnight), but it is a great location and easy to get to anything in the city even if you didn't have a car. The room was really clean and all the furnishings and decor were really updated. I would recommend!

    5
    « Winterwonderland and rain-like showers »

    When my boyfriend and I arrived we were immediately greeted by the beautiful outdoor lights and firylights they put up on the trees near the entrance. It was bloody cold, January, but when we stepped inside the reception area my hearth warmed up as I saw the cozy interiors. The rooms were in the other building, and I was scared that my expectations would be disappointed, because this building did not look as good. But we came to our room, stepped inside and I LOVED everything about it! Awesome bathroom, loads of space, also in the bedroom-area and there was even a little kitchen with a coffee-machine and different coffee capsules that you can choose from! I spent the most beautiful time there... the shower head was huge!! It felt like it was raining in the shower.The breakfast was free and really good. we are vegans and we had a good range of stuff that we could eat there, the bagels were delicious :) Wonderful hotel, and in a cool neighborhood, too!

 

Getting to the hotel ...

All directions
·From: Lake Shore Drive. Exit Belmont Avenue (west), proceed on Belmont Avenue . 5 miles to Broadway Avenue and turn right (north), take Broadway Avenue . 5 miles to the BEST WESTERN PLUS Hawthorne Terrace Hotel on the left. ·From: Interstate 90/94. Exit Addison Street (east), proceed on Addison Street four miles to Broadway Avenue, turn right (south) onto Broadway Avenue and proceed . 25 miles BEST WESTERN PLUS Hawthorne Terrace Hotel on the right.