Codice vantaggio

SureStay Hotel by Best Western Zapata, Zapata

4.0/5  - basé sur 58 notations.
1896 S US Highway 83, 78076-4061, Zapata, United States - visualizzare mappa
SureStay Hotel by Best Western Zapata - Facciata dell'albergo Il SureStay Hotel by Best Western Zapata è situato nel centro di Zapata. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Questo hotel di Zapata offre un servizio eccellente e tutti i comfort adatti tanto a chi è in viaggio di lavoro quanto a chi è in viaggio di piacere, il tutto all'insegna della calda ospitalità tipica del Texas!La vicinanza al lago Falcon sul Rio Grande rende il SureStay Hotel by the Best Western Zapata il luogo ideale per i patiti delle attività all'aperto e per i turisti a caccia di avventure. Il lago Falcon è particolarmente noto per le splendide zone di pesca, per le attività nautiche e per i punti di osservazione uccelli selvatici. Vicino all'hotel troverai inoltre lo storico paesino spagnolo di San Ygnacio. La posizione dell'hotel un punto di partenza ideale per raggiungere facilmente numerose delle principali città del Texas nonché il confine messicano. Tutte le camere, molto comode, dispongono di letto king o queen size, microonde, frigorifero ed accesso ad Internet ad alta velocità. Potrai rilassarti nella nostra piscina all'aperto o fare un picnic nel padiglione interno all'hotel. L'hotel inoltre serve ogni mattina una colazione completa gratuita. Sia tu nella zona per un viaggio d'affari o per puro piacere, vieni a scoprire il "sapore" unico del Texas meridionale. Prenota oggi online una camera in questo hotel di Zapata, Texas!


Hotel by Best Western Zapata




i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Personale multilingue
    Personale multilingue
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 58 viaggiatori
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Qualità del sonno

"Dissapointed in lack of response by managment to dangerous water issue"


I do not do a whole lot of ratings, but felt compelled to do this one after finding out the issues we experienced here have not been addressed for at least 2 years. Search the reviews for the word hot after I share our experience. Our stay was okay except for the fact that the plumbing is messed up. We also got hot water out of the cold faucet on the tub, sink and toilet. In order to get cold water we had to let it run several minutes. My concern is that a child could go to wash their hands and be scalded, the hot water is hot and quick. We were there 2 nights, informed them the first morning and nothing was done, made sure we informed the manager when we left and expected it to be fixed. Apparently not since others have reported the same issue several times (read the reviews) My theory is that there is a broken mixing valve or cross connection in the water system, and apparently they have no intent of fixing it. See the reviews in Jun 2, 2017, May 2, 2016, and October 31, 2015

"Best stay in a Hotel"


I have to travel a lot the past two years. I have stayed in Temple, Waco, Austin, Dallas and now Zapata. This was the best Hotel out of all of the rest I have stayed in. the staff was friendly and helpful for any and all of my needs. The cleanest hotel room I have every stayed in.

"Great place to stay"


We stayed 2 nights, great nights sleep,everyone nice and helpful felt safe after evacuating for hurricane harvey! Falcon Lake nearby went for nice walk you can fish too! Cute little town Mc donalds nearby, and coupleof interesting sites!

"business/pleasure out of the sudden"


I called last minute. the front desk clerk was very informative, helpful and friendly. she provided assistance in whatever I requested. the hotel is pretty good comparing its an old building. the location right beside Falcon Lake makes it very attractive for fishermen and visitors, Its close to Zapata Museum that has a lot of history

"Outstanding place!!!"


I couldn't be more happier than the place I stayed at I recommend this place to anyone who wants a great night sleep I will be returning soon for this place is amazing as well as the employees being amazing

"Unpleasant stay "


Review of our stay at the Zapata Best Western Inn By The Lake: We realize each Best Western is independently owned and operated, yet we are sure there are common standards the Best Western corporation maintains. The reservation and front desk attendant upon our arrival to the BW Inn By The Lake were pleasant. Both of these experiences were handled by the General Manager, (GM). Our room, #143, accommodations were less than one would expect in BW property. The water faucets in both the shower and bathroom sink only dispensed hot water. We never got cold water to come out of the faucet. There was also a cat on the front door of the room. From what we could tell, the cat stayed at different doors. The cat attempted to enter our room when we opened the door! Upon our check out, our experience with the front desk also changed. We mentioned the water and the cat issues to the GM. She said we should've brought the hot water issue to her attention or else it could not be addressed. Seriously? When housekeeping does their daily clean up, do they not used water to clean the bathroom sink and shower? Could they have not noticed the issue and addressed it to the management or maintenance crew? It there not a standard to see that each room is properly furnished and in good working order before it is assigned to a guest? Based on our experience, we think not because my daughter and her husband (Room #150) had the horrifying experience of dirty bed linens in their bed and were moved during the night! So completely unacceptable. As for the cat, the GM said it was not their cat and there was nothing they could do about it. Is it not the BW responsibility to maintain a safe environment for their guest? Is it acceptable to keep a cat around that enters a guests' room upon opening the door? If the the cat was a snake, it would not be BW responsibility to remove it? Would it have been the guests responsibility to remove the snake or in this case, the cat? We don't know if the cat is sick or has rabies. We will not be guests of BW again. We stayed at the BW Inn By The Lake because it was highly recommended and the place of choice by the host of a family event. We shared our experience with our host, so that they will know not to recommend this property again.

Prakash P, Manager at SureStay Hotel by Best Western Zapata, responded to this review
Sorry you had a bad experience here.