Best Western Plus Hotel Wylie Inn,  Wylie

4.0/5  - basé sur 218 notations.
2011 N Highway 78, 75098, Wylie, United States - visualizzare mappa
+1 972 429 1771 +1 972 429 1775

la sua destinazione

date

adulti

> Camera 1

1 adulti

 

i vantaggi dell'hotel

  • Piscina all'aperto
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
più info
punteggio dei viaggiatori TripAdvisor
Sulla base di 221 pareri di viaggiatori
Vedere altri commenti >>
Galleria foto :
Lo spirito del Selvaggio West è ancora forte in questa regione e gli ospiti del nostro hotel di Wylie, Texas, apprezzano la biancheria da letto di lusso dopo una giornata da cowboy al Southfork Ranch. Molti ospiti soggiornano da noi anche per assistere a eventi speciali, tra cui eventi religiosi o i matrimoni locali. Gli hotel di Wylie, Texas, combinano il meglio dell'ospitalità tipica del sud con il fascino unico della piccola cittadina. Trovandosi nelle vicinanze del lago Lavon, le attività ricreative acquatiche sono molto popolari, soprattutto nei mesi estivi. Gli ospiti del nostro hotel di Wylie adorano pescare, andare in barca, nuotare e fare picnic: il modo perfetto per far divertire tutta la famiglia. L'hotel BEST WESTERN di Wylie, Texas, offre sistemazioni moderne, ma con il fascino di un hotel boutique. La National Guard Armory è a pochi minuti e siamo orgogliosi di ospitare numerosi militari con i loro cari. Che ti trovi in città per affari o per svago, meriti una camera che sia fresca e spaziosa. Il Best Western Plus® Wylie Inn ha tutto ciò di cui hai bisogno per un soggiorno perfetto. Anche gli eventi sportivi liceali come il baseball, che è il sesto più grande campionato minore del paese, portano squadre e fan a soggiornare presso il nostro hotel di Wylie. Certo, nulla batte una giornata al Southfork Ranch. È qui che la serie televisiva "Dallas" è stata girata, e riassume lo stile di vita texano. Un viaggio all'In-Sync Exotics, riserva naturale e centro educativo, ti farà incontrare animali esotici. I viaggiatori d'affari che si trovano in città per fare affari con North Texas Municipal Water District, Terra Renewal, la società di costruzioni McCarthy®, LJK Railroad, e naturalmente i militari, sanno che saranno trattati come persone di famiglia presso il nostro hotel di Wylie. I clienti aziendali apprezzano particolarmente la nostra ottima posizione. Siamo situati in una posizione comoda rispetto a tutte le attrazioni della zona e questo rende gli spostamenti più facili e veloci. Faremo tutto il possibile per farti sentire a tuo agio e garantirti un soggiorno piacevole. Prenota oggi stesso il tuo soggiorno al Best Western Plus Wylie Inn!

Visualizzare tariffe e disponibilità

 
Camera 1

Pareri dei nostri clienti


in collaborazione contrip advisor img
Basato sul parere di 221 viaggiatori
Certificate of Excellence
GreenLeader Bronze

 
PUNTEGGIO ATTRIBUITO CONSULTARE I PARERI SU RIEPILOGO DEI PUNTEGGI
Eccellente
 
106
Molto buono
 
48
Medio
 
28
Mediocre
 
19
Orribile
 
20
Affari Affari 35
Business Business 22
Da solo Da solo 13
Di coppia Di coppia 15
In coppia In coppia 35
In famiglia In famiglia 116
Viaggio con amici Viaggio con amici 13
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo
Best Western Plus Wylie Inn,Wylie
  • 1
    « RUDEST MANAGER I HAVE EVER DEALT WITH! »

    If you want to stay at a hotel that will treat you like a human being or even practice customer service, keep driving. No manners, no sympathy, no understanding as they have 'strict policies'. I will never consider this hotel or suggest it to my family/friends.

    1
    « Worst Hotel »

    I would not recommend this hotel. The staff was rude and the hotel was not clean. The floor I was on smelled like marijuana. Reported the smell and was treated as if I was the one who had it. After being blamed, the hotel charged my card. I had to call the police and when the officer came out, he told the clerk, that they had no solid evidence that it was my room.

    3
    « Breakfast was late, room loud »

    We enjoyed the room and got it for a fantastic price. It was clean and up to date. Especially enjoyed the large shower head. Main two problems: 1. We got put in a room that was practically in the lobby, so we were right by the elevator, ice machine, and every single person who was walking by. Luckily it wasn't too crazy, but it was definitely noisy and the door had a half inch gap at the bottom that didn't keep any sound out. 2. The breakfast was advertised to begin at 6:30, which we needed. Cereal and coffee were ready at 6:30, but if you wanted the hot breakfast (sausage, eggs, potatoes) it wasn't out until 6:45 or 7:00. Would have been a five star review if not for those issues.

    5
    « Good quality for money »

    Clean room and good breakfast. Walls are too thin at all hotels now, and this one is no different. Hope your neighbor isn't too loud or bring earplugs. I got lucky and had a wonderful experience here.

    5
    « No surprises. Relax and enjoy »

    Great room, comfort, clean inside and out and a GREAT STAFF. Good breakfast, nice area for your pet do their business. Quiet and great comfort of the king bed. Parking well lit with security lights and pleanty of shopping across the street and near by.

    3
    « Room was not cleaned »

    We were pleased with the check in experience. The clerk was very nice and professional. The bed was comfortable and the room was pleasant to stay in. When we returned to our room for the second night, we were tired and expecting the room to be fresh and clean. The room had not been cleaned. The trash had not been removed. The bed was not made. We were very disappointed.

    5
    « Fun »

    Awesome stay!! Excellent service all the way around! The beds were amazing! I loved the decor of the rooms and lobby. The outside of the hotel was very clean too. I loved that there was fresh cold water in the lobby for free.

    5
    « A friendly hotel »

    And outstanding hotel with great staff great rooms really good breakfast nice comfy location across from restaurants and grocery store very well prepared to except guest probably the best hotel in Wylie Texas

    5
    « Excellent »

    Bed was uncomfortable, but made up for it in cleanliness. Very well kept rooms and the shower was amazing. We had noisy neighbors with loud techno music and the staff took care of the situation before we had a chance to complain.

    3
    « Good for the price »

    For the price this place isn't that bad. First and most important thing to know is that hotel staff was VERY friendly and outgoing. They were accommodating in every way possible. Absolutely zero issues with the staff. However, a few other issues with the stay that weren't the best. When we arrived we were given a room on the bottom floor. Over all the room seemed clean, but the sink in the bathroom appeared to have left over toothpaste and hair in it. We requested a new room and were accommodated very quickly with a room upstairs. The new room had its issues, but nothing horrible or worth complaining to the staff about. Overall the room was clean and quiet. The door to the room had a deadbolt that was hard to lock (lock not lined up properly with hole in frame). Heater smelt terrible when turning it on (probably hadn't been used in a long time) however the vents need to be cleaned better, lots of gunk in them. The shower head made a steam pot type sound the first day but seemed to go away after the second day. Found a small roach in the bathroom but it seemed to be an isolated event, didn't see any additional ones and nothing else showed up. While we were there the front doors to the hotel were not working and had to use a side door. Not a major issue, but wasn't ideal since we had to take luggage out through a small door and between cars instead of having a loading area and sliding motion doors to use. Positive notes... Breakfast was good. Everything that was supposed to be warm or hot was (eggs, sausage, oatmeal, waffles, etc). Lots of items to garnish waffles and oatmeal with. Hallways, common areas and stairs were kept clean. Parking lot was well lit and clean. Room had a microwave and small fridge in it. Again, staff was great.

  • 5
    « Really like this hotel, Christmas stay »

    Stayed here on 2 separate occasions over Christmas holiday. Front desk staff always friendly, rooms are nice & clean. Had a 02:00 arrival this morning, and Andrea B. Was extremely pleasant & professional in getting us booked. She was assisting others with a third-partybooking snafu when we got there, but acknowledged us and said she would get with us as soon as possible. Even though the room the we booked was not available, Andrea did a great job getting us into a room. Whenever my family is in town, we always try to stay here (rooms not always available). Will continue to do so.

    5
    « Christams stay »

    We did not make reservations. The staff found us a room on the third floor where there was little noise. The TV worked well as did the Internet in the room. The work out facility is small but was adequate for us. The breakfasts were good and diverse each day. (We stayed 5 days.) The staff was very cordial and polite.

    5
    « Pleasent surprise in Wylie »

    Very clean and great value with this location. Super friendly staff and great location/access to Plano/Wylie and shopping needs. I have this as my top choice when in the area for business. I have stayed more than 40 nights at this location over several months/visits. Always the same great experience.

    1
    « Bad Experience »

    There was a musty odor when we walked into the room. Early the next morning my wife discovered living Cockroaches in the bathroom ! The Breakfast food tasted terrible . Just to be Fair ,we have stayed at several other Best Western hotels in the past and have not had as bad of an experience, except for maybe their breakfast food ( eggs, potatoes ect.) . : - )

    5
    « great choice »

    Hotel very nice, price very reasonable. Staff all helpful and friendly. We will definitely stay there again. Not a lot of choices in Wylie to stay and this hotel not walking distance to to restaurants.

    5
    « Nice friendly hotel »

    Stayed over a week and it was a nice experience. Andrea Blue and Dana were very helpful in several ways. Also helped get us accommodations for our trip home. The breakfast was always good and the filtered water in the lobby was very handy. Will be back.

    4
    « FRONT DESK MAKES THE HOTEL VERY GOOD !!! »

    All of the front desk staff were steller ! It made me overlook the uncleaned carpets and bad oder. However Andrew Abby and mathew created a excellent stay for me.. They went out of there way to make me feel at home!

    5
    « Wylie Best Western »

    I really like this hotel. I make a point of staying there any time I am in that area. Rooms are clean and the staff is friendly and helpful. The breakfast offered is exceptional. It is absolutely a value added and includes, eggs, meat, biscuits and gravy, waffles, pastries, and the usual juices and coffee.

    5
    « Best Western - Wylie TX »

    The hotel is very convenient for us as we have family in the area - less than a mile away. Also the Walmart across the street is 24/7. The staff was very friendly and the breakfast had a good variety of food - different every day.

    4
    « Oct. 23, 2017 »

    We had to evacuate our home for flood damage repairs. Our three week stay was pleasant and comfortable enough. The service and staff were the best part, and we were surprised at the quality of the Comp. breakfast. Excellent.

  • 5
    « Grand Daughters birthday »

    Wife and I were there for our Grand Daughters birthday. The Hotel is very new. The staff was very friendly and helpful. The only problem was the morning we left the down button the elevator was not working. The staff offered to help with our bags. The repairman was on his way to fix the elevator went we left.

    5
    « Wedding party »

    We traveled here from out of state, because my daughter is getting married. I must say, you guys have a great staff. Matthew and the breakfast lady did a phenomenal job. I was greeted every time in the lobby and there was a huge breakfast variety!

    2
    « Over worked employee. Way over priced »

    Toilet did not work. Poor girl at the front desk was maintenance housekeeping and front desk. She was extremely nice but WAY over worked. Felt sorry for her. My husband played plummet in our room. Way over priced

    5
    « In between home »

    Sold our house, needed a place to stay with our dog, for a few days, while we looked for a new home. The staff were friendly and helpful. The breakfast options were plentiful. We were there four days.

    4
    « Enjoyable stay »

    Everything about our recent 4 night stay was good. I do have one complaint but just have to consider this isn't a 4-Star property. The room walls are not sound proofed very well and I could hear room conversations from our next door neighbor. Thank goodness they weren't fighting!

    5
    « Night stay »

    Nice place to spend the night. Location was ok but it you planning on going towards Dallas you have to make a u turn. When I got there the parking lot was not all light up. Great size room, awesome bathroom, bed is bad.

    5
    « Great Stay! »

    We were very pleased with our stay. Hotel was very clean and included a great breakfast. Staff were professional, friendly and very helpful! We decided last minute to extend our stay and the front desk staff went over and above to make it happen. Thank you!

    4
    « Great Location »

    The staff was very friendly and accommodating. Was very happy to see a cart for luggage. It is also right across the street from Walmart and a cici pizza. There is also a carwas and gas station. The only thing negative was the taste of the eggs.

    5
    « AWESOME PLACE »

    Clean,comfortable, Friendly, quiet, not one complaint. Great breakfast, clean pool, Room was clean, quiet and great. The hosts were friendly and very helpfull. I have no complaints about this hotel. Well worth what you pay

    5
    « Excellent Value »

    This hotel is clean and comfortable. You get a lot of value for your money. The hotel staff are courteous and professional and helpful in assisting their guests. Very good location. The breakfast bar and other amenities are all very good. I highly recommend this hotel for anyone traveling to or through Wylie for business or pleasure.

  • 5
    « Awesome »

    Breakfast was really good, the rooms are a plus - being clean and comfortable, and the people that attend you are helpful, courteous and aim to please. We would love to stay at Best Western again for work and fun again.

    5
    « Nice hotel »

    The only hotel in the area, but a nice one. Fun lights in the shower head, but ours weren't working this time. Friendly staff. Our shower curtain liner had lots of mold on it. Otherwise the room was very clean. Wonderful BBQ restaurant nearby.

    5
    « Great Visit »

    We stayed for a week and had a great visit. Staff was friendly and helpful. The new manager was very friendly and courteous and could be seen walking around most any time, day or night, working the front desk or checking things out and ensuring that the staff met customer expectations.

    5
    « Birthday celebration »

    It was a one night stay to celebrate a friend's birthday, we just slept there and ate breakfast, and it was very nice. The staff was very gracious, especailly the person in charge of breakfast., she was especially nice.

    1
    « Bad experience »

    I stayed at the BW in Wylie for three nights. After checking out, I discovered that they had charged me $450.00 dollars on top of my room rate without any explanation or attempt to contact me. I called four times inquiring about the additional $450.00. Each time, the manager was 'busy,' and they took my information but never called me back. Yesterday I called and was told a tv was missing out of the room I stayed in. I did not take the tv. They should have security cameras in the halls and parking lots to determine who took the missing TV, if this is indeed even the case. Instead of working to solve the issue, even after having an local family member talk to the manager and attempt to eradicate the situation by viewing said footage, they stated that my card's company will more than likely not hold the charge. Very bad experience. Authorities have been contacted, but I highly recommend not staying here.

    1
    « Safety warning - Do not stay here »

    If you have stayed at this hotel, check your credit card statement. If you are considering it, don't risk staying here. My sister came to visit recently and, after receiving her statement, realized she had been overcharged by almost $500. When she spoke with the new manager he told her the TV was missing from her room! Since I'd stake my life on the fact that my sister, a gifted-education teacher and grandma, didn't sneak a big TV out of her room undetected, this is either a case of poor security or fraud. Either thieves have access to your room or someone with access to your card is hoping you won't notice extra charges. No call was made to my sister asking her about the "missing TV"; in fact she had to call multiple times to even get the manager to respond about what the extra charge was. Also, one would think security footage would resolve this. The fact that the manager didn't offer to review it probably indicates that he knows what he would see and it's not an elementary school teacher and her daughters carting out a TV in their bags. We have contacted Best Western corporate and the Wylie Police. But I would suggest not taking your chances with a criminal having access to you or your money. Better to stay at one of the new hotels, or one a few minutes away from Wylie.

    5
    « Great experience »

    We were in town for a wedding. The hotel lobby was very clean and inviting. The staff at check in were professional yet very friendly. Our room was clean and very comfortable. There was a small fridge and microwave in the room. Also a coffeemaker. The bed was nice and comfy. The breakfast was a step above many that I have had in a hotel. The OJ machine wasn't working. The staff apologized repeatedly and sent someone out to buy OJ. I did not use the pool or fitness room but the both looked nice. My only sticking point is that we reserved a room for four people, all four of us checked in yet there is only 3 towels in for the showers.

    3
    « A work in progress »

    I have visited this property 5 times over the past ten months and have stayed for multiple nights on most of those trips. Although there are usually new faces and varying levels of experience in the hotel industry, I am usually treated in an exceptionally friendly manner by the staff members. The suggestions I have given in the past (upgrading bedding from the current low thread count sheets and changing to a higher quality egg product for the breakfast choices) have not been addressed but I am assured that plans are being made for improvements. I am still optimistic and do plan to return.

    5
    « Pleasantly surprised »

    It was a lot nicer than I expected! Everything was neat and clean. All employees were very friendly and helpful! The breakfast was good and more than we expected. It wasn't your usual cereal, toast, and muffins. Those things were available, in addition to eggs, sausage, potatoes, pastries, and yogurt.

    2
    « Wedding Trip »

    Hotel was fine for a economy hotel except for the cleaning staff. They did everything possible not to clean the room. We would tell them that when we were leaving etc. and then on the 3rd day we requested a second time that they clean the room and they told us that they don't clean rooms after noon, it was 11:30.

  • 1
    « Not the best for price and location »

    The service was poor, poor location, air conditioning, service and housekeeping, poor breakfast. The staff doesn't address concerns even when bringing these up. You can get much better hotels for the price around here. I just wanted to try something different but realized was a horrible choice.

    5
    « Great value! »

    I was very pleased with the hotel, especially for the price. The only thing I did not care for was the pillows. Employees were very pleasant. I have family in the area and I would stay here again, it was convenient and the breakfast was good.

    5
    « Good Old Texas Hospitality With Small Town Charm »

    We are locals who stayed 2 nights to escape the paint fumes from renovation work we're having done at our home. The minute we stepped inside Tonya was greeting us with a warm Texas welcome that's getting harder and harder to experience around the Dallas metroplex. Tonya talks to you as if she's your old friend who has known you forever. Her greeting set the tone of a very comfortable, relaxed stay for the 2 days we were there. Thank You Tonya!!! Loved the decor, the cleanliness, and the comfortable mattress. The breakfast is standard fare for all the BWs. Not too bad. Not too good. Just average like every other BW. Best thing is its included with room price making it a good deal for what's served. Next time we need a place to stay we'll be staying here. Plus, we will be directing all of our out of town guests to this Wylie Best Western.

    3
    « Staff Problems »

    Currently this hotel has no competition in Wylie, others are coming; La Quinta and Holiday Inn Express. The hotel is clean, the rooms are nice, the amenities are fine. It's the staff they have to hire that just ruins your trip.

    4
    « Excellent »

    Location is close to shopping and short drive to restaurant. Overall it's adequate for the our purpose of being in town; Annual Convention of The Redeemed Christian Church of God (RCCG) North America.

    5
    « family visit »

    great place to stay, would stay there again. not a fan of wylie, but i have a granddaughter in that area, so it made it comfortable. breakfast was good. could add a 2nd, maybe 3rd waffle iron so the wait on that is not long. also add bacon. just a suggestion.

    3
    « Average hotel, good for a BW »

    Nothing fancy or outstanding to mention. Hotel was clean, except for the long, dark hairs on one of the pillows on our bed (ewww). Housecleaning also neglected to clean our room while we were there. Bathroom was ok, though the counter tops are so high! Like bar top height! At first our shower (a nice rain head btw) had crazy disco lights flashing, every time we used it, which was kind of fun but odd, lol. Then it stopped working. Our tub faucet had water coming out of it in a pretty steady stream that would not stop, no matter how hard we turned the handles. So much for "helping the environment by saving water"! We had a king suite which was quite spacious. It was odd though that the only tv was in the bedroom area, not the livingroom, so guests could not see it from the couch. The ac unit was adequate, though I hate these units that you can only have cold air and no fan control, or have the fan on and no cold air. So if you want to keep the unit running, to cover the noise made by other guests (we had a whole group of kids across the hall that liked to run up and down the hall, and slam doors, at 6:30 am on the weekend. Ugh!), you get fan only, no ac. Not a great plan in Texas! The unit is also right under the curtains (not unusual) so when the unit is blowing, the curtains go FLYING, letting the light in. Our room window was also open when we checked in....and it was almost 100 degrees out!! The employees were very nice, though it would be a bonus if they were familiar with the area, so when asking for a recommendation on a place that was open to grab a quick late-night bite, they could help ;) As for the breakfast, I couldn't say if it was good or bad. We got there 30 minutes before it was due to close and they had 1 danish, half a bagel, and some juice left, with no refills of anything at that point. Same the following day (Sunday) when we got there 45 minutes before). All in all, if you are looking for a short stay and are not concerned about breakfast, this should do fine.

    5
    « Best Western »

    Great Value and Location. This was the location of our old residential address in Wylie, TX. Now when I go back there, I stay at this Best Western because of its location however, its value should not be dismissed. Everything is always clean and fresh (new).

    5
    « Best is correct choice of words. »

    The past few years this location was on a decline in both eye appeal and management. To our delight this year everything was totally painted or replaced inside and outer including landscaping. All the staff was at their best and so helpful. This location is BEST Western for sure.

    4
    « Very Clean, Modern Hotel »

    Enjoyed my stay at Wylie BW Inn. Very clean, Uneventful check in and check out. Would stay again even if it is the only hotel in Wylie. Very good quality. Breakfast bar was great also. Colors used in decor were also pleasing.

  • 4
    « Great employees and great food »

    Very impressed with employee interaction with visitors and their requests and needs. They took extra time and effort to make sure that we were taken care of and comfortable during our stay. Special attention was given to their breakfast items presented and proved to be tasty and the quality was excellent. Would recommend this Best Western Hotel to anyone looking for a great stay.

    5
    « New GM makes all the difference »

    While at my 13 day stay I saw a good hotel go to a great hotel. There were some staff changes happening before our eyes. We knew this just by the difference in the room cleaning to the breakfast area. The staff are very pleasant. We were treated extremely well. You get more than you pay for. But, if you are one that nitpicks then you will always find something wrong with everything.

    5
    « Great Place to Relax and let them take care of you »

    Staff very kind and always on duty. Great Breakfast. Staff often checked if I needed anything. Very clean and comfortable. Appreciated the Refrigerator, Coffee Maker, Iron and Microwave in suite. Free breakfast helps with finances and very convenient. Good variety of food. Didn't get to use the pool. Maybe next time because I will stay there again whenever in the area. Convenient to Laundry, Walmart, Restaurants.

    5
    « Business Stay »

    Great staff, Nice Hotel setup (workout room, pool, and the lobby were nice and clean) One of the cleaner hotels I've been to, and Loved the breakfast variety. I'll be back again. I Appreciate all the hospitality!

    4
    « New hotel »

    Great property. I question the cleaning staff, but other than that good experience. Breakfast was deluxe, not just your basic continental. For example, Waffles had not just syrup, but whipped cream, chocolate chips, and fruit toppings.

    5
    « Great stay. »

    Came to visit family and friends. Love staying here. The staff was great, as well as the location. Close to shops and resturants, quiet, clean, and relaxing. Even better deal when you are a rewards member.

    4
    « Nice »

    Was in for a family get together. Clean and quiet in second floor room. Bed and pillows were heavenly - slept very well. Loved 24 hour coffee machine. Only two minor suggested improvements; 1) need half and half available for coffee instead of dry powder creamer, and 2) restock shampoo on second night stay- needed more shampoo but didn't realize until too late. Overall great place to stay in Wylie.

    4
    « Great hotel when in Wylie »

    Had family come to visit us in Wylie and wanted a little more space. We picked this hotel because it was very close to our home. My parents were very satisfied with the staff. the room and the overall experience. They are both in their 70's and the hotel was very accomodating.

    5
    « Great hotel »

    It was very clean and staff was very friendly and helpful. We would definitely return to stay here. Beds were so comfortable. The breakfast was good also. The only flaw with that is if you dont get there early early you will miss out on alot. Which they should refill until the time its over.

    2
    « Horrible housekeeping staff! »

    We recently stayed at this hotel as we were in town for our son's wedding. We had issues with no housekeeping at all on one of our 5 days, and no fresh towels left on 2 occasions. Our daughter in the next room NEVER HAD HER ROOM MADE UP THE ENTIRE 5 DAYS!!! Plus, her shower curtain had mildew all on the bottom. Very disgusting! The breakfast was generally good, and the woman in charge of it was very good at keeping things stocked. But one day, the day our room was not touched, there was a different woman in charge of breakfast, and she was not as good at restocking, and didn't even bother making the oatmeal. She just threw a jug of milk in frig rather than filling the carafes for both whole milk and 2% milk. I have to wonder if anyone other than her worked that day, including housekeepers. We heard other complaints of housekeeping from other guests, so if this is a problem with their staff, why hasn't it been remedied? It's as if they blow off everyone's complaints. Oh, and the one day our room wasn't touched, I went to front desk for clean towels and wash cloths. I was given hand towels to use as wash cloths because the clerk said there weren't any. I guess there was no staff to do laundry that day too???

  • 3
    « Good stay except for room service. »

    The location was excellent and the rooms were clean when we got there. The room service thereafter was poor. Did not make our beds 1 day, empty trash or furnish us with fresh supplies. Excellent breakfast. Staff at desk were friendly.

    5
    « Great hotel »

    Great hotel, love the breakfast in the morning. Love all the stuff that is provider to you . Great staff. Overall everything was great will recommend to anyone to stay at this hotel. Very clean & profesional

    5
    « Quality hotel. Excellent location. »

    Nice quality hotel. Very convenient location. Price is decent. Beds are comfortable. Right across the street from Walmart. Swimming pool has waterfall that streams into pool. Some of the rooms have led shower heads that light up different colors while you shower. I have stayed here over 2 months straight. I will continue to use this hotel for work.

    5
    « Fast service »

    Fast service. very friendly. clean room and clean restroom. Didn't have any billing issues on my account statement. Came in around 2am and there was an attendant available not sleeping or no where to be found like at other hotels.

    4
    « trip »

    it was a very nice hotel but the walls were real thin and the guy next door snored all night, and there were some sketchy guys hanging around on the bench most of the day but other than that it was fine

    2
    « uncomfortable »

    Broken toilet seat TV mounted to the wall where the occupant of the 2nd bed had trouble seeing the screen Lousy room cleaning staff Maintenance crew non existant Thin, dour coffee downstairs Cold pool and sitting tub

    5
    « Great place to stay »

    I have stayed at this location a couple of times. Staff is amazing, breakfast is surprisingly great, and rooms are very comfortable. I actually stayed at the Hilton in Rockwall (prior to discovering BW) I enjoyed the view, but i prefer the customer service and comfort at Best Western than the Hilton hands down. You will not regret your choice.

    3
    « Nice 3 star »

    We spent one night at this hotel. It was very clean , all the employees were friendly , and the pool was particularly nice. We did not try the breakfast but it looked okay . We will stay there again when we are in Wylie,

    5
    « Like home »

    Caring and attentive staff, accommodating and exceedingly friendly. My family and I were in town for funeral services and had four rooms, all of which were well grouped and easily accessible to all amenities. The staff members were quick with smiles, polite and courteous, well mannered and very considerate considering the purpose of our stay.

    4
    « Improved breakfast »

    Good clean property, staff tries extremely hard to satisfy guest. Housekeeping varies like the weather. Morning breakfast has been improved tremendously, although coffee is 'not fresh brewed', tastes more like instant. Room prices also vary considerably so book early on line.

  • 4
    « Clean »

    Nice clean and comfortable place to stay. Breakfast was better than the carbohydrate stations most hotels are known for when there's FREE breakfast. Lots of noise from neighbors doors slamming and footsteps down the hall. I would stay here again.

    5
    « Wonderful stay »

    The staff from the front desk to the breakfast area went over and beyond to assure I had everything I needed. The entire hotel inside and out was clean even with the constant rain they were having in the area. The choice and quality of food was excellent. Lots to choose from and fresh

    5
    « DFWDJ.ORG was hired to DJ a wedding »

    We had to play a wedding and this hotel went above and beyond to help us with a room. We really enjoyed our stay. They had a nice pool area to relax in. The free breakfast was great the next morning to get us fueled up and ready to head back home. We also enjoy the free internet it helped keep us all in contact before the wedding.

    4
    « Except for the Fall »

    I was going to rate the property and its staff highly for their professionalism and condition. The hotel is well maintained, the breakfast varied and delicious, and the rooms spacious and clean. I was there for a wedding in July 2016, and overall it was a very good experience. However, when I fell at the pool and sprained my ankle and had to seek medical attention, (even after a 12 day stay), the manager refused to do so. The pool is dangerous due to the fact that it has no handrail or ladder to use, and I misjudged the depth of the steps. I am very disappointed that the hotel assumed no responsibility nor sought to compensate me in any way.

    4
    « Refresh & Refuel »

    Staff was very helpful. Breakfast area was very crowded, so we sat with strangers. Biscuits were in short supply, but enjoyed the yogurt and fresh fruit, which some Best Westerns didn't offer. We had a problem with the steam iron, but were in a hurry, so didn't take the time to report it. Room was spacious, clean and very comfortable.

    3
    « basically, it offers right what it advertizes. »

    Got my room via 3rd party for a great price. The hotel is clean, and the staff are friendly. The room was spacious, with a lounge chair, desk, small refrigerator and microwave. The king bed was comfy, and the bedding white and spotless. The bathroom is good sized, the towels are plenty and fluffy. They offer a "grab and go" breakfast for early risers. There is a Walmart across the street and a pizza place next door. This is a 2 1/2 star hotel, and that is what you get, clean basic amenities. Want more? Get a room with a higher star level. :)

    5
    « Friendly hotel!! »

    This Hotel has some amazing staff that goes above and beyond for the guest here. The rooms are fabulous love the colors, and the bed are great. The breakfast had so much to choose from, oatmeal, waffles with lots of toppings, etc.. I will definitely be going back.

    5
    « Good value »

    We had to stay in the this hotel due to the hail storm that affected our house. Throughout our 2 month stay, the staff was very helpful and courteous to my wife and 2 small kids.They had very clean facilities and the breakfast was good.

    3
    « The definition of "okay" »

    This hotel is the definition of "okay". The rooms were clean, the beds were comfy and the showers worked. The showers actually have really cool light up waterfall style shower heads that might have been the highlight of the room. They had a pretty good breakfast included. However, from start to finish it seemed like the hotel kept making mistakes. Wrong number of bed, wrong dates for a pull out bed, broken lightbulb in the room. The staff did their best to remedy these mistakes.

    5
    « Good Sleep »

    We were exhausted when we arrived. This Inn was welcoming and lovely with a pleasant staff. The room was beautiful and comfortable. We slept well and enjoyed the full breakfast the next morning. We would happily stay here again.

  • 1
    « Theft »

    My family was double charged and it was clearly Best Westerns mistake. I called four different time and left messages to speak with the manager Mike. I never got a call back even after corporate emailed him telling him to follow up with my family. I've never been treated so poorly by anyone. This location will steal your $$$. I booked my stay through Orbitz and saved over $25 and the young lady needed my credit card for incidentals and of course that's what most hotels do. My accountant noticed the charge and unfortunately since they're a franchise a Best Western I can't be helped. Sad to do this to a family who was visiting for a funeral. STAY AWAY!

    5
    « Very accommodating accommodations »

    Very reasonably priced (fairly new and clean), with breakfast, microwave and mini-frige. But what made the weekend memorable was the staff... had a gathering of 11 family members attending a local high school graduation, and the staff was so helpful, opening up a conference room for us and everything... very pleasant stay.

    5
    « Family Reunion - Great Experience »

    Wonderful experience. Rooms clean and comfy. Bathroom was nice and clean...good water pressure in shower with crazy neon lights on the shower head LOL. Would most definitely stay there again. Nice location - great free breakfast. Nice pool great place for kids and the hotel is pet friendly.

    5
    « Pleasant stay »

    Good value for your money very clean and well kept. personnel were as good as it gets, no complaints, in fact praise. The area had just gone through severe storms with some damage to motel, but we only knew that because we were told. Our experience could not have been better.

    4
    « Great hotel »

    I've stayed here about once a month for 4 or 5 nights at a time for $76 per night. Then it was $80, all via booking.com. Since then they have redecorated everything from carpet to bedding to new showers including the disco shower head. Now prices at $160 at hotel/reservations and $149 via booking.com. New carpet, bedding and a disco showerhead is NOT worth doubling the price!!! But it's the only hotel in Wylie area for miles. So they will probably get their high price.

    5
    « great stay »

    bed was great. i loved the pillows. breakfast not bad. sausage was under cooked. eggs were perfect. good coffe. great location. not sure why parking was roped off. they were short on parking spaces for the guest.

    5
    « Excellent 3 night stay! »

    My sister and I stayed here for 3 nights during a visit with family in Wylie. All of the staff were very friendly, rooms were clean and better yet, smelled clean. We were very happy with the breakfast.

    4
    « Mike »

    I made my reservation through Expedia because of Mike. Contacted Mike twice to discuss reservation and pricing but he was rude and pretty much made me fell like he didn't want my business. YI- I have my daughter stay at your hotel because usually it is a good experience. The rooms all need some type of light in the far corner, too dark.

    5
    « Great value for the money »

    Very comfortable rooms, staff great easy to find. for the nightly rate can't beat it. They asked me if there was anything else I needed before I went to my room. Everybody was smiling and they looked like they enjoyed there jobs

    4
    « Best Western Wylie »

    The BW Wylie has had a complete remodel. The new look is classy. I hope it can stay that way, I'm not sure with the light colors they have chosen to go with. The breakfast is more than adequate for light breakfast folks like ourselves. The staff members are outgoing and always willing to help.

  • 5
    « Great Spot for a Quick Trip »

    The hotel was great. It was clean, the staff was friendly and it's conveniently located right across the street from a Walmart. Also, this may sound silly, but the size of the refrigerator in my room was bigger than any hotel I stayed in and I was able to stock it well. Bring your own pillow - my only advice.

    5
    « Great, Friendly Staff »

    Great stay. Staff was helpful and very courteous and friendly. Only problem, they were unable to fix bathroom light that keep flickering on and off. Was informed by staff that they were having maintenance staff issues.

    5
    « Great Stay »

    Hotel has been recently upgraded and it is unbelievable!! New carpet and even a disco rain showerhead!!! Hotel is so clean and smells totally awesome. The breakfast is comparible to any good quality restaurant food.

    5
    « Great Hotel & Great Staff »

    The hotel and the staff were wonderful. Unfortunately, I became very ill while I was at the conference I had been attending and went back to my hotel room to rest. I eventually went to the Emergency Room. The staff was caring and offered to help. When I returned, I needed my sheets changed and a general disinfection of the room. Although the maid service was gone for the day, Daniel, the evening desk person, was happy to help with all my needs. He was courteous and thoughtful.

    5
    « Very Satisfied »

    Our experience at your hotel was great! Your staff, the room, the breakfast selections - very satisfied! Appreciate the outside lighting as we arrived at night. The shower head was like standing in the rain. It wasn't a small channel of water hitting you, it was a really nice & wide flow....the lights in the shower head was total awesome!!

    4
    « Great stay »

    Booked the hotel online no problem. The staff was very friendly. Rooms very nice and clean. You are only mins away from great shopping, food and many other attractions. I enjoyed going to Firewheel the shopping was awesome. For the price great place to stay.

    5
    « Tornado relief life savers!!! »

    Our home was destroyed in a tornado. We checked in on 12-26,and are currently still here. The staff has gone out of their way to make us feel at home. I cannot say enough about the wonderful accommodations they have given to my family. The hotel is decorated beautifully inside and out. All of the management, and staff have been wonderful to us. I would recommend this hotel to everyone!!

    5
    « This hotel is PERFECT! »

    We moved into this hotel and have received nothing but EXCELLENT service. All of the staff members here greet you with a smile and they go above and beyond to meet your every need! Barbara, the new manager, has recently been renovating the hotel, and she has truly made it feel like home. If you are looking for a FANTASTIC hotel, then this is the hotel for you! The breakfast is absolutely delicious and includes a waffle bar, oatmeal bar, and SO much more! It has a VERY friendly and welcoming environment, and I would recommend it to EVERYONE. Denver, Rickey, Daniel and Mario are all very professional and they are EXTREMELY friendly and helpful. The rooms are very nice, and cleaned daily by the hard-working maids. Overall, I LOVE this hotel, the staff, and the environment. STAY AT THIS HOTEL!!!!

    5
    « You should stay here! »

    Daniel and Kaylee made our stay a pleasure and made us feel welcome. Clean room was comfortable but needed the addition of one more light in the TV corner, annoying. Breakfast was good, fresh and hot. We enjoyed the Texas shaped waffles. The beds were comfortable. Parking lot was well lit.

    4
    « Newly renovated »

    The new renovations are incredible! Light up shower head is awesome and my kids love it! The rooms are clean and accommodations are great. The breakfast is delicious and the staff works hard to provide a variety of breakfast items daily to satisfy the clients. The staff is also very friendly and accommodating. They will try to provide whatever you need to make your stay as comfortable as possible. I highly recommend this hotel to whoever is visiting the area.

  • 5
    « Family Reunion »

    Overall experience was excellent. The room was nice, CLEAN, and the staff was great. Danial E. always went above his 'duties' to accommodate our needs. He was not only friendly and helpful, but made us feel at 'home'. Family friendly... Food was good. The location was perfect, close to our kids in Wylie, and close to Dallas and our activities. The Hotel is not new, but is kept in good repair. We stayed 5 nights, and was perfect for our needs. We will definitely stay here again.

    5
    « My visit in the hotel »

    In the hotel i found whit alot of pepole realy good in my room i had a good service made by rosa in frontdesk by mike thankyou i will go visit that place. In the breakfast is so delicious i will like that you have more diffrent foods and more workers more friendly

    3
    « Bring your own Desk Lamp »

    Is it me or are hotel rooms getting darker? This room only had 3 dim lamps for the entire room and a light at the entry. No desk lamp. So flippin' dark I can't see a thing. The bathroom was extra dark with a noisy fan light and one dim fixture mounted too high over the mirror to be useful. I tried to work at the desk but can't even read my papers in the dark. Everything else was ok. The room was clean and the wi-fi worked really good. My room smelled like rotten melon but I got used to it after a bit. The door latch was broken. Perhaps maintenance staff can bring a desk lamp, some air freshener, and a screwdriver on their next visit. My little dog that I travel with seemed happy here. They charge $20 for your travel buddy. It's the best hotel in town......ok it's the only hotel in town.

    5
    « Best value, exceptional rooms »

    Quiet room, clean and fresh, excellent staff and great food. The room is set up perfectly so you can visit in the seating area without feeling like the bed is in the middle of the room! Just a great experience all around!

    4
    « quiet, clean, friendly »

    The room was large, staff was friendly, the breakfast had warm and cold items available. There were hot eggs and sausage, make your own waffle, yogurt, cold cereal varieties and fruit. Juices, milk, and coffee. We've stayed her before and would stay here again.

    5
    « great hotel »

    Loved the room loved this hotel looked very upscale. The staff went out of their way to make our stay enjoyable. Good location for us only hotel in the area. Breakfast was hot and fresh plenty of choices and fresh fruit. Will be the place we stay from now on when in the area.

    5
    « Best Western Plus in Wylie, TX is Amazing! »

    If I ever need to stay at a hotel in Wylie again I will make sure to stay at Best Western PLUS! The staff was very friendly and professional. The room was very nice and clean. Great location and close to friends.

    3
    « poor judgement »

    Arrived late to find out that the lobby, hallways, and our room had been painted just that day. The latex paint smell was very strong and made my asthma flare up; we requested early check out and moved to another hotel. A simple courtesy call from management could have avoided this disappointment; I would have gladly booked elsewhere AND thought more highly of the BW name and assumed values.

    2
    « Over Priced Hotel With Poor Janitorial Service »

    I have stayed at this hotel over 30 times in the past two years. A new owner has taken over and the price jumped over $20.00 in the few months of the ownership. My last stay was very unpleasent. I found out about the price increase and it took three different rooms before I had a clean one. This will be my last stay at this location.

    1
    « TERRIBLE »

    Walked in to check in for the night. We went to the elevator, and there were rolls of carpet thrown all over the hallway on the first floor for a "remodel", I guess. We got in the room, and found the sheets to be questionable, due to some particulate matter on one bed that looked like shed skin or something. One bar of soap in the bathroom for washing hands and bathing. There was some kind of weird disco light shower head. I did not quite understand why it was in there. Check out time was at 12pm, but at 10am, loud amplified music began bleeding through the sheetrock, then at 11am the desk calls the room to inform us that we had to check out at noon. Duuhh! I asked the desk clerk where and why there was amplified music coming through the walls, and he explained that there was a church gathering in the room below us. This was a Sunday morning by the way. I don't have a problem with religious gatherings, and if not traveling, would normally be in worship services myself, but as a paying customer, the agreement was 12pm checkout. There was no disclaimer about the 10am assembly downstairs. Why rent the rooms surrounding the assembly room if they have to amplify their music? Or maybe they should ask the church goers politely to "unplug". Needless to say, it was not a good experience.

  • 4
    « Want a good night's sleep? »

    Clean, comfortable, economical place to stay in Wylie, TX. Very responsive staff. Nice lobby with free breakfast. Small exercise room and small pool that is open in the summer. Near a Starbucks and Walmart which is always nice when you are on vacation.

    5
    « Best Western PLUS Wylie, TX »

    Very friendly staff. Quick check-in and out. Very clean and quiet rooms. I'd recommend this as your hotel when in the area. Gas station, Wal Mart, restaurants are very close. No traffic in the area at all.

    4
    « Very Comfortable for the cost »

    We have been staying at Best Western since I was a kid. Best Western has great value for the cost of staying. Rates per night vary from one location to the next however for the most part the rates are very reasonable and the amenities are pretty nice. I did have a couple of recommendations regarding our last stay however we would not hesitate to stay again. I miss the towels with the little bear in his slippers and night cap.

    2
    « Undesirable location »

    Not a good experience. Will stay somewhere else next time. Went to McDonald's for breakfast instead of hotel. Do not expect wake-up call or express check-out. A/C unit has governor. Could not get room cool enough. Paint drips & poor carpet installation.

    5
    « Great Hotel »

    This is the second stay in the last 2 months and we really like staying at this location. Rooms are clean and carpets and mattresses were replaced during our stay. Staff was friendly and very helpful.

    3
    « Stayed over night for relocation »

    My hubby and I relocated to Wylie recently. We closed on our new house on Oct 2nd and needed a hotel to stay in over night on the 1st and a place to park the U-Haul. The Best Western Plus is currently the only hotel in Wylie. I hope Wylie has more hotels in the future. We had our dog and cat with us and the pet fee was $20 per pet which was fine although the HI express we stayed in in Hope, AR pet fee was a flat $25 extra (not per pet). The room we stayed in on the first floor could have used some updating. The carpet had tears in places. The only area that appeared to have been recently renovated was the bathroom. I thought HI express had better breakfast options. Their hot items as far as protein was commercial scrambled eggs and ground sausage on tortillas. I was not feeling like a breakfast burrito for breakfast that morning.

    4
    « Really nice place to stay »

    Friendly staff, nice breakfast, clean, comfortable rooms. My only complaint is that there are no hair blow dryers in the rooms, which is unusual these days. I think this is an oversight by Best Western Corporate, especially in a Best Western Plus property.

    5
    « New clean,perfect location for our travels »

    And it was right across from a Walmart,so what else could you ask for.Very nice staff,clean nice size rooms,large bathroom.The stay here was a very nice experience.I have stayed at a Best Western Hotel the last two weeks and both were excellent.

    5
    « Always great! »

    We stay here every time. Again, this visit exceeded our expectations. While there were noisy people above us, the staff went above and beyond to assist us in the situation. Some construction in the parking lot, but not unbearable. Always a pleasant stay! Highly recommend!

    5
    « Highly recommended »

    Friendly Staff, clean rooms, nice, relaxing pool area, fully-equipped exercise room, great breakfast, and Church service on Sunday! All under one roof. You can't beat that! Parking was available very close to the door.

 

raggiungere l'hotel ...

tutte le direzioni

·Da: aeroporto internazionale di Dallas/Forth Worth. Prendi l'uscita nord verso la superstrada Interstate LBJ 635. Prosegui verso est sulla LBJ in direzione dell'Interstate 75 nord (Central Expressway). Prosegui verso nord sulla President George Bush Turnpike. Prendi l'uscita TX-78 nord verso Sachse/Wylie. Prosegui per circa 14 chilometri sull'autostrada 78. Il Best Western Plus Wylie Inn si trova sulla destra. Da: centro di Dallas. Prendi l'autostrada US 75 (North Central Expressway) fino alla President George Bush Turnpike. Prendi l'uscita TX-78 nord verso Sachse/Wylie. Prosegui per circa 14 chilometri sull'autostrada 78. Il Best Western Plus Wylie Inn si trova sulla destra. ·Da: Aeroporto...

più info